Online Usermanual For Netgear DGN 1000
Online Usermanual For Netgear DGN 1000
Online Usermanual For Netgear DGN 1000
Technical Support
Please refer to the support information card that shipped with your product. By registering your product at http://www.netgear.com/register, we can provide you with faster expert technical support and timely notices of product and software upgrades. NETGEAR, INC. Support Information Phone: 1-888-NETGEAR, for US & Canada only. For other countries, see your Support information card. E-mail: [email protected] North American NETGEAR website: http://www.netgear.com
Trademarks
NETGEAR, the NETGEAR logo, ProSafe, Smart Wizard, and Auto Uplink are trademarks or registered trademarks of NETGEAR, Inc. Microsoft, Windows, Windows NT and Vista are registered trademarks of Microsoft Corporation.Other brand and product names are registered trademarks or trademarks of their respective holders.
Statement of Conditions
In the interest of improving internal design, operational function, and/or reliability, NETGEAR reserves the right to make changes to the products described in this document without notice. NETGEAR does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.
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iuo NETGEAR Inc. deklaruoja, kad is Radiolan atitinka esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas. Hierbij verklaart NETGEAR Inc. dat het toestel Radiolan in overeenstemming is met de essentile eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Hawnhekk, NETGEAR Inc., jiddikjara li dan Radiolan jikkonforma mal-htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid-Dirrettiva 1999/5/EC. Alulrott, NETGEAR Inc. nyilatkozom, hogy a Radiolan megfelel a vonatkoz alapvet kvetelmnyeknek s az 1999/5/EC irnyelv egyb elrsainak. Niniejszym NETGEAR Inc. owiadcza, e Radiolan jest zgodny z zasadniczymi wymogami oraz pozostaymi stosownymi postanowieniami Dyrektywy 1999/5/EC. NETGEAR Inc. declara que este Radiolan est conforme com os requisitos essenciais e outras disposies da Directiva 1999/5/CE. NETGEAR Inc. izjavlja, da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi relevantnimi doloili direktive 1999/5/ES. NETGEAR Inc. tmto vyhlasuje, e Radiolan spa zkladn poiadavky a vetky prslun ustanovenia Smernice 1999/5/ES. NETGEAR Inc. vakuuttaa tten ett Radiolan tyyppinen laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen. Hrmed intygar NETGEAR Inc. att denna Radiolan str I verensstmmelse med de vsentliga egenskapskrav och vriga relevanta bestmmelser som framgr av direktiv 1999/5/EG. Hr me lsir NETGEAR Inc. yfir v a Radiolan er samrmi vi grunnkrfur og arar krfur, sem gerar eru tilskipun 1999/5/EC. NETGEAR Inc. erklrer herved at utstyret Radiolan er i samsvar med de grunnleggende krav og vrige relevante krav i direktiv 1999/5/EF.
Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void the user's right to operate the equipment. Product and Publication Details Model Number: Publication Date: Product Family: Product Name: Home or Business Product: Language: Publication Part Number: Publication Version Number: DGN1000 June 2010 Wireless Modem Router Wireless-N 150 ADSL2+ Modem Router Home English 202-10523-02 1.1
Contents
Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Chapter 3 Protecting Your Network Changing the Built-In Password .....................................................................................3-1 Changing the Administrator Login Time-out .............................................................3-2 Blocking Keywords, Sites, and Services ........................................................................3-2 Firewall Rules .................................................................................................................3-4 Configuring Firewall Rules .......................................................................................3-5 Inbound Rules (Port Forwarding) .............................................................................3-5 Outbound Rules (Service Blocking) .........................................................................3-8 Order of Precedence for Rules ................................................................................3-9 Services ........................................................................................................................3-10 Setting Times and Scheduling Firewall Services ..........................................................3-12 Setting Your Time Zone .........................................................................................3-12 Scheduling Firewall Services .................................................................................3-13 Enabling Security Event E-mail Notification .................................................................3-14 Chapter 4 Managing Your Network Updating the Firmware ...................................................................................................4-1 Manually Checking for Firmware Updates ...............................................................4-2 Backing Up, Restoring, and Erasing Your Settings ........................................................4-3 Backing Up the Configuration to a File .....................................................................4-4 Restoring the Configuration from a File ...................................................................4-4 Erasing the Configuration .........................................................................................4-4 Viewing the Wireless Modem Router Status ..................................................................4-5 Showing Statistics ....................................................................................................4-7 Showing the Connection Status ...............................................................................4-8 Viewing Attached Devices ..............................................................................................4-9 Running Diagnostic Utilities and Rebooting the Wireless Modem Router ....................4-10 Configuring Remote Management ................................................................................4-11 Chapter 5 Advanced Configuration Configuring WAN Settings ..............................................................................................5-1 Setting Up a Default DMZ Server .............................................................................5-3 Configuring Dynamic DNS ..............................................................................................5-4 Configuring LAN Setup ...................................................................................................5-6 viii v1.1, January 2010
Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Configuring DHCP ....................................................................................................5-8 Configuring Reserved IP Addresses ........................................................................5-9 Configuring Dynamic DNS .......................................................................................5-9 Configuring Advanced Wireless Settings .....................................................................5-11 Using Static Routes ......................................................................................................5-13 Static Route Example .............................................................................................5-13 Configuring Static Routes ......................................................................................5-14 Configuring Universal Plug and Play ............................................................................5-15 Chapter 6 Troubleshooting Basic Functioning ...........................................................................................................6-1 Welcome Page Displays instead of Router Main Menu .........................................6-2 Power LED Is Off .....................................................................................................6-2 Power LED Is Red ....................................................................................................6-2 LAN or ADSL Port LED Is Off ..................................................................................6-3 Window Appears Asking You to Reload Firmware ..................................................6-3 Cannot Log in to the Wireless Modem Router ................................................................6-3 Troubleshooting the ISP Connection ..............................................................................6-4 ADSL Link ................................................................................................................6-4 Internet LED is Red ..................................................................................................6-5 Obtaining an Internet IP Address .............................................................................6-5 Troubleshooting PPPoE or PPPoA ..........................................................................6-6 Troubleshooting Internet Browsing ..........................................................................6-7 Resolving a Reload Firmware Message .................................................................6-7 Automatic Firmware Recovery .......................................................................................6-8 Troubleshooting a TCP/IP Network Using the Ping Utility ..............................................6-9 Testing the LAN Path to Your Wireless Modem Router ...........................................6-9 Testing the Path from Your Computer to a Remote Device ...................................6-10 Problems with Date and Time ......................................................................................6-10 Appendix A Factory Settings, Technical Specifications, and Wall Mounting Factory Settings ............................................................................................................. A-1 Technical Specifications ................................................................................................ A-2 Wall-Mounting Your Modem Router .............................................................................. A-3
Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Appendix B Related Documents Index
The NETGEAR Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual describes how to install, configure and troubleshoot the Wireless-N 150 ADSL2+ Modem Router. The information in this manual is intended for readers with intermediate computer and Internet skills.
Formats. This manual uses the following formats to highlight special messages:
Tip: This format is used to highlight a procedure that will save time or resources.
Warning: Ignoring this type of note may result in a malfunction or damage to the equipment.
Scope. This manual is written for the Modem Router according to these specifications:
Product Version Manual Publication Date Wireless-N 150 ADSL2+ Modem Router January 2010
For more information about network, Internet, firewall, and VPN technologies, see the links to the NETGEAR website in Appendix B, Related Documents. Note: Product updates are available on the NETGEAR, Inc. website at http://kbserver.netgear.com/products/DGN1000.asp.
Revision History
Version Date Number 1.0 1.1 October 2009 January 2010
Description Original publication. Wireless mode setting was changed from 130 to 150. Wallmounting instructions were added to Appendix A.
This chapter describes how to configure your Wireless-N 150 ADSL2+ Modem Router Internet connection. When you perform the initial configuration of your wireless modem router using the Resource CD as described in the Wireless Modem Router DGN1000 Setup Manual, these settings are configured automatically for you. This chapter provides further details about these settings, as well as instructions on how to log in to the wireless modem router for further configuration. Note: NETGEAR recommends using the Smart Wizard on the Resource CD for initial configuration, as described in the Wireless Modem Router DGN1000 Setup Manual. This chapter includes: Using the Setup Manual What You Need before You Begin on page 1-2 Logging In to the Wireless Modem Router on page 1-2 Auto-Detecting Your Internet Connection on page 1-5 Viewing or Manually Configuring Your ISP Settings on page 1-6 Configuring ADSL Settings on page 1-10 How the Internet Connection Works on page 1-11
For installation instructions in a language other than English, see the language options on the Resource CD.
In addition, your computer must be set up to use DHCP to get its TCP/IP configuration from the modem router. This is usually the case. For help with DHCP, see the documentation that came with your computer, or see the link to the online document that you can access from Appendix B, Related Documents. Your ISP should have provided you with all the information needed to connect to the Internet. If you cannot locate this information, you can ask your ISP to provide it.
To log in to the wireless modem router: 1. Type http://192.168.0.1 in the address field of your browser, and then click Enter. A login window will display.
.
Figure 1-1
2. Enter admin:for the user name and password for the password, both in lower case letters. If the wireless modem router has never been configured, the Smart Wizard screen displays. After the wireless modem router has been configured, the Firmware Upgrade assistant will appear. Checking for Firmware Updates screen. After initial configuration, this screen displays unless you previously cleared the Check for Updated Firmware Upon Log-in check box.
Figure 1-2
If the wireless modem router discovers a newer version of the firmware, you are asked if you want to upgrade to the new firmware (see Updating the Firmware on page 4-1for details). If no new firmware is available, the following message displays.
Connecting Your Wireless Modem Router to the Internet v1.1, January 2010 1-3
Figure 1-3
Router Status screen. The Router Status screen displays if the wireless modem router has not been configured yet or has been reset to its factory default settings. See Viewing the Wireless Modem Router Status on page 4-5. You can use the Setup Wizard to automatically detect your Internet connection as described in Using the Setup Wizard, or you can bypass the Setup Wizard and manually configure your Internet connection as described in Viewing or Manually Configuring Your ISP Settings on page 1-6.
Figure 1-4 1-4 Connecting Your Wireless Modem Router to the Internet v1.1, January 2010
2. Select your country and language: Country. It is important to specify the location where the wireless modem router will operate so that the Internet connection will work correctly. Language. You can select a language from the drop-down list.
3. If you want to change the settings for the Internet connection, select Yes or No. Yes. Let the wireless modem router Setup Wizard auto-detect the type of Internet connection that you have and configure it. See the next section, Auto-Detecting Your Internet Connection. No, I want to Configure the Router Myself. Enter your Internet settings manually in the Basic Settings screen. See Understanding the Basic Settings Screen on page 1-8. In either case, use the configuration settings that your ISP provided to assure that the configuration for your Internet connection is correct. 4. Click Next.
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Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Table 1-1. Auto-Detected Internet Connection Types (continued)
Connection Type Dynamic IP Account Setup IP over ATM Classical IP assignment (RFC1577) ISP Information No entries needed. Enter the assigned IP address, subnet mask, and the IP address of your ISPs primary DNS server. If a secondary DNS server address is available, enter it also. DNS servers are required to perform the function of translating an Internet name such as www.netgear.com to a numeric IP address. For a fixed IP address configuration, you must obtain DNS server addresses from your ISP and enter them manually here. 1. If required, enter the account name and domain name from your ISP. 2. Select Use Static IP Address or Use IP Over ATM (IPoA RFC1483 Routed) according to the information from your ISP. If you select IPoA, the router will detect the gateway IP address, but you still need to provide the router IP address. 3. Enter your assigned IP address, subnet mask, and the IP address of your ISPs gateway wireless modem router. This information should have been provided to you by your ISP. 4. Enter the IP address of your ISPs primary DNS server. If a secondary DNS server address is available, enter it also. DNS servers are required to perform the function of translating an Internet name such as www.netgear.com to a numeric IP address. For a fixed IP address configuration, you must obtain DNS server addresses from your ISP and enter them manually here.
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Connecting Your Wireless Modem Router to the Internet v1.1, January 2010
To view or configure the basic settings: 1. Log in to the wireless modem router as described in Logging In to the Wireless Modem Router on page 1-2. 2. Select Basic Settings to display the Basic Settings screen. The Basic Settings screen is explained in Understanding the Basic Settings Screen on page 1-8. 3. Select Yes or No depending on whether your ISP requires a login. This selection changes the fields available on the Basic Settings screen. Yes. If your ISP requires a login, select the encapsulation method. Enter the login name. If you want to change the login time-out, enter a new value in minutes. No. If your ISP does not require a login, enter the account name, if required, and the domain name, if required.
4. Enter the settings for the IP address and DNS server. The default ADSL settings usually work fine. If you have problems with your connection, check the ADSL settings. See Configuring ADSL Settings on page 1-10 for more details. 5. If no login is required, you can specify the MAC Address setting. 6. Click Apply to save your settings. 7. Click Test to test your Internet connection. If the NETGEAR website does not appear within one minute, refer to Chapter 6, Troubleshooting. Note: When your Internet connection is working you will no longer need to launch the ISPs login program on your computer to access the Internet. When you start an Internet application, your wireless modem router automatically logs you in.
Connecting Your Wireless Modem Router to the Internet v1.1, January 2010
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Figure 1-5
The following table explains the fields in the Basic Settings screen. Note that the group of fields included in this screen depends on whether or not a login is required.
1-8 Connecting Your Wireless Modem Router to the Internet v1.1, January 2010
Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Table 1-2. Basic Settings screen fields
Settings Does Your ISP Require a Login? These fields Account Name appear only if no (If required) login is required. Domain Name (If required) These fields Encapsulation appear only if your ISP Login requires a login. Password Description Yes No Enter the account name provided by your ISP. This might also be called the host name. Enter the domain name provided by your ISP. PPPoE (PPP over Ethernet) PPPoA (PPP over ATM) The login name provided by your ISP. This is often an e-mail address. The password that you use to log in to your ISP.
Idle Timeout (In minutes) If you want to change the login time-out, enter a new value in minutes. This determines how long the wireless modem router keeps the Internet connection active after there is no Internet activity from the LAN. Entering a value of 0 (zero) means never log out. Internet IP Address Get Dynamically from ISP. Your ISP uses DHCP to assign your IP address. Your ISP automatically assigns these addresses. Use Static IP Address. Enter the IP address that your ISP assigned. Also enter the IP subnet mask and the gateway IP address. The gateway is the ISPs wireless modem router to which your wireless modem router will connect. This field appears only if no login is required. Domain Name Server (DNS) Address Use IP Over ATM (IPoA). Your ISP uses Classical IP addresses (RFC 1577). Enter the IP address, IP subnet mask, and gateway IP addresses that your ISP assigned. The DNS server is used to look up site addresses based on their names. Get Automatically from ISP. Your ISP uses DHCP to assign your DNS servers. Your ISP automatically assigns this address. Use These DNS Servers. If you know that your ISP does not automatically transmit DNS addresses to the wireless modem router during login, select this option, and enter the IP address of your ISPs primary DNS server. If a secondary DNS server address is available, enter it also.
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Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Table 1-2. Basic Settings screen fields (continued)
Settings NAT (Network Address Translation) Description NAT automatically assigns private IP addresses (10.1.1.x) to LAN-connected devices. Enable. Usually NAT is enabled. Disable. This disables NAT, but leaves the firewall active. Disable NAT only if you are sure you do not need it. When NAT is disabled, only standard routing is performed by this router. Classical routing lets you directly manage the IP addresses that the wireless modem router uses. Classical routing should be selected only by experienced usersa Disable firewall. This disables the firewall in addition to disabling NAT. With the firewall disabled, the protections usually provided to your network are disabled. The Ethernet MAC address used by the wireless modem router on the Internet port. Some ISPs register the MAC address of the network interface card in your computer when your account is first opened. They will then accept traffic only from the MAC address of that computer. This feature allows your wireless modem router to use your computers MAC address (this is also called cloning). Use Default Address. Use the default MAC address. Use Computer MAC Address. The wireless modem router will capture and use the MAC address of the computer that you are now using. You must be using the one computer that is allowed by the ISP. Use This MAC Address. Enter the MAC address that you want to use.
a. Disabling NAT reboots the wireless modem router and resets its configuration settings to the factory defaults. Disable NAT only if you plan to install the wireless modem router in a setting where you will be manually administering the IP address space on the LAN side of the router.
Note: You must use the Setup Wizard to select the correct country for the default ADSL settings to work. If your ISP provided you with a multiplexing method or VPI/VCI number, then enter the setting: 1. From the main menu, select ADSL Settings.The ADSL Settings screen displays.
Figure 1-6
2. In the Multiplexing Method drop-down list, select LLC-based or VC-based. 3. For the VPI, type a number between 0 and 255. The default is is 8 for the US version, 0 for world wide version, and 1 for German version. 4. For the VCI, type a number between 32 and 65535. The default is 35 for the US version, 38 for World Wide version, and 32 for German version. 5. Click Apply.
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To access the Internet from any computer connected to your wireless modem router, launch an Internet browser such as Microsoft Internet Explorer. You should see the wireless modem routers Internet LED blink, indicating communication to the ISP. The browser should begin to display a Web page.
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Connecting Your Wireless Modem Router to the Internet v1.1, January 2010
This chapter describes how to configure the wireless features of your wireless modem router.For a wireless connection, the SSID, also called the wireless network name, and the wireless security setting must be the same for the modem router and wireless computers or wireless adapters. NETGEAR strongly recommends that you use wireless security. Warning: Computers can connect wirelessly at a range of several hundred feet. This can allow others outside of your immediate area to access your network. This chapter includes: Planning Your Wireless Network Manually Configuring Your Wireless Network on page 2-4 Manually Configuring Your Wireless Security on page 2-7 Using Push 'N' Connect (WPS) to Configure Your Wireless Network and Security on page 2-13
See Manually Configuring Your Wireless Security on page 2-7. Push 'N' Connect (WPS) automatically implements wireless security on the modem router while, at the same time, allowing you to automatically implement wireless security on any WPS-enabled devices (such as wireless computers and wireless adapter cards). You activate WPS by pressing a WPS button on the modem router, clicking an on-screen WPS button, or entering a PIN number. This generates a new SSID and implements WPA/WPA2 security. To set up your wireless network using the WPS feature: Use the WPS button on the side of the modem router (there is also an on-screen WPS button), or enter the PIN of the wireless device. Make sure that all wireless computers and wireless adapters on the network are Wi-Fi certified and WPA or WPA 2 capable, and that they support WPS configuration. See Using Push 'N' Connect (WPS) to Configure Your Wireless Network and Security on page 2-13.
The time it takes to establish a wireless connection can vary depending on both your security settings and placement. WEP connections can take slightly longer to establish. Also, WEP encryption can consume more battery power on a notebook computer.
2-2 Configuring Your Wireless Network and Security Settings v1.1, January 2010
Figure 2-1
There are several ways you can enhance the security of your wireless network: Restrict access based on MAC address. You can allow only trusted PCs to connect so that unknown PCs cannot wirelessly connect to the wireless modem router. Restricting access by MAC address adds an obstacle against unwanted access to your network, but the data broadcast over the wireless link is fully exposed (see Restricting access by MAC address on page 2-9). Turn off the broadcast of the wireless network name SSID. If you disable broadcast of the SSID, only devices that have the correct SSID can connect. This nullifies wireless network discovery feature of some products, such as Windows XP, but the data is still exposed (see Hiding your wireless network name (SSID) on page 2-8).
Configuring Your Wireless Network and Security Settings v1.1, January 2010
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WEP. Wired Equivalent Privacy (WEP) data encryption provides data security. WEP Shared Key authentication and WEP data encryption block all but the most determined eavesdropper. This data encryption mode has been superseded by WPA-PSK and WPA2-PSK (see Configuring WEP on page 2-11). WPA-802.1x. Wi-Fi Protected Access (WPA) with user authentication implemented using IEE 802.1x and RADIUS servers (see Configuring WPA-802.1x on page 2-13). WPA-PSK (TKIP) + WPA2-PSK (AES). Wi-Fi Protected Access (WPA) using a pre-shared key to perform authentication and generate the initial data encryption keys. The very strong authentication along with dynamic per frame re-keying of WPA makes it virtually impossible to compromise (see Configuring Mixed WPA-PSK+WPA2-PSK Security on page 2-10).
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Configuring Your Wireless Network and Security Settings v1.1, January 2010
Figure 2-2
3. Make any changes that are needed, and then click Save or click Apply to allow your changes to take effect immediately. The settings are explained in Table 2-1 on page 2-6. 4. Configure and test your computers for wireless connectivity. Program the wireless adapter of your computers to have the same SSID and channel that you specified in the router. Check that they have a wireless link and can obtain an IP address by DHCP from the wireless modem router. Once your computers have basic wireless connectivity to the wireless modem router, you can configure the advanced wireless security functions of the Product Family.
Configuring Your Wireless Network and Security Settings v1.1, January 2010
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Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Table 2-1. Wireless Settings
Settings Wireless Network Name (SSID) Description The SSID is also known as the wireless network name. Enter a 32-character (maximum) name in this field. This field is case-sensitive. The default SSID is NETGEAR, but NETGEAR strongly recommends that you change it to a different name. The location where the wireless modem router is used. It might not be legal to operate the wireless modem router in a region other than the regions shown here. The wireless channel used by the gateway: 1 through 13. Do not change the channel unless you experience interference (shown by lost connections or slow data transfers). If this happens, you might need to experiment with different channels to see which is the best. Up to 150 Mbps is the default setting, which allows 802.11n and 802.11g wireless devices to join the network. Selected by default, this setting enables the wireless radio, which allows the wireless modem router to work as a wireless access point. Turning off the wireless radio can be helpful for configuration, network tuning, or troubleshooting. The Wireless LED on the front of the modem router displays the current status of the wireless access point to let you know if it is disabled or enabled. In order for wireless computers to connect to the wireless network, the wireless access point must be enabled. Selected by default, the wireless modem router broadcasts its SSID, allowing wireless stations that have a null (blank) SSID to adopt the correct SSID. If you disable broadcast of the SSID, only devices with the correct SSID can connect. This nullifies the wireless network discovery feature of some products such as Windows XP, but the data is still fully exposed to a determined snoop using specialized test equipment like wireless sniffers. For this reason NETGEAR recommends that you also enable wireless security. This feature is disabled by default. If it is enabled, wireless stations cannot communicate with each other or with stations on the wired network.
Region
Channel
Wireless Isolation
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Configuring Your Wireless Network and Security Settings v1.1, January 2010
Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Table 2-1. Wireless Settings (continued)
Settings Wireless Station Turn Access Control On Access List Description Access control is disabled by default so that any computer configured with the correct wireless network name or SSID can access to your wireless network. For increased security, you can restrict access to the wireless network to only specific computers based on their MAC addresses. See Restricting access by MAC address.
Security Options Disable. Wireless security is not used. WEP. In WEP (Wired Equivalent Privacy) mode you can select 64-bit or 128-bit data encryption. This mode has been superseded by WPA-PSK and WPA2-PSK, which should be selected if possible. See Configuring WEP. WPA-PSK. WPA Pre-Shared-Key (Wi-Fi Protected Access Pre-Shared Key) uses a preshared key to perform the authentication and generate the initial data encryption keys. Then, it dynamically varies the encryption key. WPA-PSK uses TKIP (Temporal Key Integrity Protocol) data encryption, implements most of the IEEE 802.11i standard, and is designed to work with all wireless network interface cards, but not all wireless access points. WPA2-PSK. WPA Pre-Shared-Key (Wi-Fi Protected Access 2 with Pre-Shared Key) uses a pre-shared key to perform the authentication and generate the initial data encryption keys. Then, it dynamically varies the encryption key. WPA2-PSK provides the best throughput with 802.11N because the encryption is supported in the hardware. WPA2-PSK uses AES (Advanced Encryption Standard) data encryption, implements the full IEEE 802.11i standard, but does not work with some older network cards. Mixed WPS-PSK+ WPA2-PSK. Uses both WPA-PSK + WPA2-PSK standard encryption. A high performance client such as the NETGEAR WN511B should connect using WPA2-PSK in order to achieve maximum performance. Wireless clients that connect to this router using WPA-PSK will run at reduced performance levels. See Configuring Mixed WPA-PSK+WPA2-PSK Security. WPA-802.1x. User authentication is implemented using 802.1x and RADIUS servers. See Configuring WPA-802.1x.
Configuring Your Wireless Network and Security Settings v1.1, January 2010
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Note: If you use a wireless computer to configure wireless security settings, you will be disconnected when you click Apply. Reconfigure your wireless computer to match the new settings, or access the modem router from a wired computer to make further changes.
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Configuring Your Wireless Network and Security Settings v1.1, January 2010
Restricting access by MAC address For increased security, you can restrict access to the wireless network to allow only specific PCs based on their MAC addresses. You can restrict access to only trusted PCs so that unknown PCs cannot wirelessly connect to the Awireless modem router. MAC address filtering adds an obstacle against unwanted access to your network, but the data broadcast over the wireless link is fully exposed.The Wireless Station Access list determines which wireless hardware devices will be allowed to connect to the wireless modem router. To restrict access based on MAC addresses: 1. Log in to the wireless modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever LAN address and password you have set up. Note: If you configure the wireless modem router from a wireless computer, add your computers MAC address to the access list. Otherwise you will lose your wireless connection when you click Apply. You must then access the wireless modem router from a wired computer, or from a wireless computer that is on the access control list, to make any further changes. 2. In the Wireless Settings screen, under the Wireless Station Access List section, click the Setup Access List button to display the list.
Figure 2-3 Configuring Your Wireless Network and Security Settings v1.1, January 2010 2-9
3. Select the Turn Access Control On check box to enable the restricting of wireless computers by their MAC addresses. 4. If the wireless station is currently connected to the network, you can select it from the Available Wireless Stations list. Click Add to add the station to the Trusted Wireless Stations list. 5. If the wireless station is not currently connected, you can enter its address manually. Enter the MAC address of the authorized computer. The MAC address is usually printed on the wireless card, or it might appear in the wireless modem routers DHCP table. The MAC address is 12 hexadecimal digits. Click Add to add your entry. You can add several stations to the list. When you are finished adding stations, click Apply You can copy and paste the MAC addresses from the wireless modem routers Attached Devices screen into the MAC Address field of this screen. To do this, configure each wireless computer to obtain a wireless link to the wireless modem router. The computer should then appear in the Attached Devices screen. If you are configuring the wireless modem router from a wireless computer whose MAC address is not in the Trusted Wireless Stations list, and you select trusted wireless stations only, you will lose your wireless connection when you click Apply. You must then access the wireless modem router from a wired computer to make any further changes 6. Make sure the Turn Access Control On check box is selected, and then click Apply. Now, only devices on this list will be allowed to wirelessly connect to the wireless modem router. This prevents unauthorized access to your network.
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Configuring Your Wireless Network and Security Settings v1.1, January 2010
To configure Mixed WPA-PSK+WPA2-PSK: 1. Log in at the default LAN address of http://192.168.0.1, with the default user name of admin and default password of password, or using whatever LAN address and password you have set up. 2. Select Wireless Settings below Setup in the main menu of the wireless modem router. 3. In the Security Options section of the screen, select the Mixed WPA-PSK+WPA2-PSK radio button. The Wireless Settings screen expands to include the WPA-PSK. 4. Enter the pre-shared key in the Network Key field using between 8 and 63 characters. Click Save to save your settings or click Apply to allow your changes to take effect immediately. Note: The procedures to configure WPA-PSK and WPA2-PSK are identical to the procedure to configure Mixed WPA-PSK+WPA2-PSK. The only difference is that you select either the WPA-PSK (Wi-Fi Protected Access Pre-Shared Key) or WPA2-PSK (Wi-Fi Protected Access 2 with Pre-Shared Key) radio button in step 3. For details about WPA-802.1x authentication options, see Configuring WPA-802.1x on page 2-13.
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To configure WEP data encryption: 1. From the Wireless Settings screen, in the Security Options section, select WEP (Wired Equivalent Privacy). The WEP Security Encryption section displays.
Figure 2-4
2. Select the authentication type: Automatic.This is the default setting. Open System. Shared Key. 3. Select the encryption strength setting: 64-bit WEP. 128-bit WEP. 4. Enter the encryption keys. You can manually or automatically program the four data encryption keys. These values must be identical on all computers and access points in your network. Automatic. Enter a word or group of printable characters in the Passphrase field and click Generate. The four key boxes are automatically populated with key values. Manual. The number of hexadecimal digits that you must enter depends on the encryption strength setting: For 64-bit WEP, enter 10 hexadecimal digits (any combination of 09, af, or AF). For 128-bit WEP, enter 26 hexadecimal digits (any combination of 09, af, or AF).
2-12 Configuring Your Wireless Network and Security Settings v1.1, January 2010
5. Select the radio button for the key you want to make active. Be sure that you clearly understand how the WEP key settings are configured in your wireless adapter. Wireless adapter configuration utilities such as the one included in Windows XP allow entry of only one key, which must match the default key you set in the wireless modem router. 6. Click Save to save your settings or click Apply to allow your changes to take effect immediately. Note: When configuring the wireless modem router from a wireless computer, if you specify WEP settings, you will lose your wireless connection when you click Apply. You must then either configure your wireless adapter to match the wireless modem router WEP settings or access the wireless modem router from a wired computer to make any further changes. Configuring WPA-802.1x This version of WPA requires the use of a RADIUS server for authentication. Each user (wireless client) must have a user login on the RADIUS server, and the wireless modem router must have a client login on the RADIUS server. Data transmissions are encrypted using a key that is automatically generated. 1. From the Wireless Settings screen, in the Security Options section, select WPA-802.1x. 2. In the Radius Server Name/IP Address field, enter the name or IP address of the RADIUS server on your LAN. This is a required field. 3. In the Radius Port field, enter the port number used for connections to the RADIUS server. The default port is 1812. 4. In the Shared Key field, enter the value that you want to use for the RADIUS shared key. This key enables the wireless modem router to log in to the RADIUS server and must match the client login value used on the RADIUS server.
Using Push 'N' Connect (WPS) to Configure Your Wireless Network and Security
If your wireless clients support Wi-Fi Protected Setup (WPS), you can use this feature to configure the wireless modem routers SSID and security settings and, at the same time, connect the wireless symbol on your client client securely and easily to the wireless modem router. Look for the
Configuring Your Wireless Network and Security Settings v1.1, January 2010 2-13
device1 (computers that will connect wirelessly to the modem router are clients). WPS automatically configures the SSID and wireless security settings for the wireless modem router (if the wireless modem router is in its default state) and broadcasts these settings to the wireless client. Some considerations regarding WPS are: WPS supports only WPA-PSK and WPA2-PSK wireless security. WEP security is not supported by WPS. NETGEARs Push 'N' Connect feature is based on the Wi-Fi Protected Setup (WPS) standard. All other Wi-Fi-certified and WPS-capable products should be compatible with NETGEAR products that implement Push 'N' Connect. If your wireless network will include a combination of WPS capable devices and non-WPS capable devices, NETGEAR suggests that you set up your wireless network and security settings manually first, and use WPS only for adding additional WPS capable devices. See Connecting Additional Wireless Client Devices After WPS Setup on page 2-16. If the wireless modem router has already been configured manually, and either WPS-PSK or WPA2-PSK security has been enabled, a wireless client can be connected quickly and simply by using the WPS method of connecting to the wireless network. In this case, the existing wireless settings are broadcast to the WPS-capable client.
These instructions assume that you are configuring WPS on the wireless modem router for the first time and connecting a WPS-capable device. To set up basic wireless connectivity: 1. Log in to the wireless modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever LAN address and password you have set up. You can also enter either of these addresses to connect to the wireless modem router: http://www.routerlogin.net or http://www.routerlogin.com. 2. Select Add WPS Client (computers that will connect wirelessly to the router are clients) in the main menu. The Add WPS Client wizard screen displays.
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Configuring Your Wireless Network and Security Settings v1.1, January 2010
Note: If you cannot select Add WPS Client, check to see if WPS is selected in the Wireless Settings screen. WEP is not compatible with WPS. 3. Click Next. The screen changes to allow you to select the method for adding the WPS client. 4. Select the method for adding the WPS client. A WPS client can be added using the Push Button method or the PIN method. Using the Push Button. This is the preferred method. (See Figure 2-5 on page 2-15.) Select the Push Button radio box and either press the WPS Push Button on the side of the wireless modem router or click the soft WPS Push Button on the screen (as shown below). The wireless modem router will attempt to communicate with the client; you have 2 minutes to enable WPS from the client device using the clients WPS networking utility.
Figure 2-5
Entering a PIN. If you want to use the PIN method, select the PIN radio box. A screen similar to the one shown below displays. Go to your wireless client and, from the clients WPS utility, obtain the wireless clients security PIN, or follow the clients WPS utility instructions to generate a security PIN. Then, enter this PIN in the Enter Clients PIN field provided on the wireless modem router and click Apply. You have 4 minutes to enable WPS on the router using this method.
Configuring Your Wireless Network and Security Settings v1.1, January 2010
2-15
Figure 2-6
Using either method, the client wireless device will attempt to detect the WPS signal from the wireless modem router and establish a wireless connection in the time allotted. While the wireless modem router attempts to connect to a WPS-capable device, the Push 'N' Connect LED on the front of the wireless modem router blinks green. When the wireless modem router has established a WPS connection, the LED is solid green. If a connection is established, the wireless modem router WPS screen displays a message confirming that the wireless client was successfully added to the wireless network. (The wireless modem router has generated an SSID, implemented WPA/WPA2 wireless security [including a PSK security password] on the wireless modem router, and has sent this configuration to the wireless client.)
5. Note the new SSID and WPA/WPA2 password for the wireless network. To access the Internet from any computer connected to your wireless modem router, launch a browser such as Microsoft Internet Explorer. You should see the wireless modem routers Internet LED blink, indicating communication to the ISP. Note: If no WPS-capable client devices are located during the 2-minute timeframe, security will not be implemented on the modem router.
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Configuring Your Wireless Network and Security Settings v1.1, January 2010
Note: Your wireless settings remain the same when you add another WPS-enabled client, as long as the Keep Existing Wireless Settings checkbox is selected in the Advanced WPS Settings screen. If you clear this checkbox, when you add the client, a new SSID and passphrase will be generated, and all existing connected wireless clients will be disassociated and disconnected from the modem router. To add a wireless client device that is WPS-enabled: 1. Follow the procedures in Using Push 'N' Connect (WPS) to Configure Your Wireless Network and Security on page 2-13. 2. To view a list of all devices connected to your modem router (including wireless and Ethernetconnected), see Viewing Attached Devices on page 4-9. For non-WPS clients, you cannot use the WPS setup procedures to add them to the wireless network. You must record, and then manually enter your security settings (see Manually Configuring Your Wireless Security on page 2-7). To connect a combination of non-WPS enabled and WPS-Enabled clients to the modem router: 1. Restore the modem router to its factory default settings (press both the Wireless and WPS buttons on the side of the modem router for 5 seconds). When the factory settings are restored, all existing wireless clients are disassociated and disconnected from the modem router. 2. Configure the network names (SSIDs), select the WPA/PSK + WPA2/PSK radio button on the Wireless Settings screen (see Manually Configuring Your Wireless Security on page 2-7) and click Apply. On the WPA/PSK + WPA2/PSK screen, select a passphrase and click Apply. Record this information to add additional clients. 3. For the non-WPS devices that you want to connect, open the networking utility and follow the utilitys instructions to enter the security settings that you selected in step 2 (the SSID, WPA/ PSK + WPA2/PSK security method, and passphrase). 4. For the WPS devices that you want to connect, follow the procedures in Using Push 'N' Connect (WPS) to Configure Your Wireless Network and Security on page 2-13. The settings that you configured in Step 2 are broadcast to the WPS devices so that they can connect to the modem router. Note: To make sure that your new wireless settings remain in effect, verify that the Keep Existing Wireless Settings checkbox is selected in the Advanced WPS Settings screen.
Configuring Your Wireless Network and Security Settings v1.1, January 2010
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This chapter describes how to use the basic firewall features of the wireless modem router to protect your network. This chapter includes: Changing the Built-In Password Blocking Keywords, Sites, and Services on page 3-2 Firewall Rules on page 3-4 Services on page 3-10 Setting Times and Scheduling Firewall Services on page 3-12
2. In the main menu, under Maintenance, select Set Password to display the following screen:
Figure 3-1
3. To change the password, first enter the old password, and then enter the new password twice. 4. Click Apply to save your changes. Note: After changing the password, you are required to log in again to continue the configuration. If you have backed up the wireless modem router settings previously, you should do a new backup so that the saved settings file includes the new password.
Keyword blocking of HTTP traffic. Outbound service blocking. Limits access from your LAN to Internet locations or services that you specify as off-limits. Denial of service (DoS) protection. Automatically detects and thwarts denial of service (DoS) attacks such as Ping of Death, SYN flood, LAND Attack, and IP spoofing. Blocking unwanted traffic from the Internet to your LAN.
To block keywords and sites: 1. Log in to the wireless modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever password and LAN address you might have previously set for the wireless modem router. 2. In the main menu, under Security, select Block Sites to display the following screen
.
Figure 3-2
3. To enable keyword blocking, select one of the following: Per Schedule. Turn on keyword blocking according to the settings in the Schedule screen. Always. Turn on keyword blocking all the time, independent of the Schedule screen. 4. Enter a keyword or domain in the Keyword field, click Add Keyword, and then click Apply.
3-3 v1.1, January 2010 Protecting Your Network
Some examples of keyword application follow: If the keyword XXX is specified, the URL http://www.badstuff.com/xxx.html is blocked. If the keyword .com is specified, only websites with other domain suffixes (such as .edu or .gov) can be viewed. Enter a period (.) as to block all Internet browsing access.
Up to 32 entries are supported in the Keyword list. 5. To delete a keyword or domain, select it from the list, click Delete Keyword, and then click Apply. 6. To specify a trusted user, enter that computers IP address in the Trusted IP Address field, and click Apply. You can specify one trusted user, which is a computer that will be exempt from blocking and logging. Since the trusted user will be identified by an IP address, you should configure that computer with a fixed IP address. 7. Click Apply to save your settings.
Firewall Rules
Firewall rules block or allow specific traffic passing through from one side of the router to the other. Inbound rules (WAN to LAN) restrict access by outsiders to private resources, selectively allowing only specific outside users to access specific resources. Outbound rules (LAN to WAN) determine what outside resources local users can have access to. A firewall has two default rules, one for inbound traffic and one for outbound. The default rules of the wireless modem router are: Inbound. Block all access from outside except responses to requests from the LAN side. Outbound. Allow all access from the LAN side to the outside. You can define additional rules that will specify exceptions to the default rules. By adding custom rules, you can block or allow access based on the service or application, source or destination IP addresses, and time of day. You can also choose to log traffic that matches or does not match the rule you have defined. You can change the order of precedence of rules so that the rule that applies most often takes effect first. See Order of Precedence for Rules on page 3-9 for more details.
3-4
Figure 3-3
To add a rule, click Add. To edit an existing rule, select its button on the left side of the table, and click Edit. To delete an existing rule, select its button on the left side of the table, and click Delete. To move an existing rule to a different position in the table, select its button on the left side of the table, and click Move. At the prompt, enter the number of the desired new position and click OK.
a Web server or game server) visible and available to the Internet. The rule tells the wireless modem router to direct inbound traffic for a particular service to one local server based on the destination port number. This is also known as port forwarding. Note: Some residential broadband ISP accounts do not allow you to run any server processes (such as a Web or FTP server) from your location. Your ISP might periodically check for servers and might suspend your account if it discovers any active services at your location. If you are unsure, refer to the acceptable use policy of your ISP. Remember that allowing inbound services opens holes in your firewall. Enable only those ports that are necessary for your network. Following are two application examples of inbound rules. Inbound Rule Example: A Local Public Web Server If you host a public Web server on your local network, you can define a rule to allow inbound Web (HTTP) requests from any outside IP address to the IP address of your Web server at any time of day. This rule is shown in the following figure:
Figure 3-4
The settings are: Service. From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices. Use the Services screen to add any additional services or applications that do not already appear. See To define services: on page 3-11.
3-6
Action. Choose how you want this type of traffic to be handled. You can block or allow always, or you can block or allow according to the schedule you have defined in the Schedule screen. Send to LAN Server. Enter the IP address of the computer or server on your LAN that will receive the inbound traffic covered by this rule. WAN Users. These settings determine which packets are covered by the rule, based on their source (WAN) IP address. Select the option that you want: Any: All IP addresses are covered by this rule. Address range: If this option is selected, you must fill in the Start and Finish fields. Single address: Enter the required address in the Start field.
Log. You can select whether the traffic will be logged. The choices are: Never. No log entries will be made for this service. Always. Any traffic for this service type will be logged. Match. Traffic of this type that matches the settings and action will be logged. Not match. Traffic of this type that does not match the settings and action will be logged.
Inbound Rule Example: Allowing Video Conferencing If you want to allow incoming video conferencing to be initiated from a restricted range of outside IP addresses, such as from a branch office, you can create an inbound rule. In the example shown in the following figure, CU-SeeMe connections are allowed only from a specified range of external IP addresses. In this case, we have also specified logging of any incoming CU-SeeMe requests that do not match the allowed settings.
Considerations for Inbound Rules If your external IP address is assigned dynamically by your ISP, the IP address might change periodically as the DHCP lease expires. Consider using the Dynamic DNS screen so that external users can always find your network. If the IP address of the local server computer is assigned by DHCP, it might change when the computer is rebooted. To avoid this, use the Reserved IP address feature in the LAN IP Setup screen to keep the computers IP address constant. Local computers must access the local server using the computers local LAN address (192.168.0.11 in the example in the previous figure). Attempts by local computers to access the server using the external WAN IP address will fail.
Figure 3-6
3-8
The settings are: Service. From this list, select the application or service to be allowed or blocked. The list already displays many common services, but you are not limited to these choices. Use the Add Custom Service button in the Services screen to add any additional services or applications that do not already appear. Action. Choose how you want this type of traffic to be handled. You can block or allow always, or you can block or allow according to the schedule you have defined in the Schedule screen. LAN Users. These settings determine which packets are covered by the rule, based on their source LAN IP address. Select the option that you want: Any. All IP addresses are covered by this rule. Address range. If this option is selected, you must fill in the Start and Finish fields. Single address. Enter the required address in the Start field. WAN Users. These settings determine which packets are covered by the rule, based on their destination WAN IP address. Select the option that you want: Any. All IP addresses are covered by this rule. Address range. If this option is selected, you must fill in the Start and Finish fields. Single address. Enter the required address in the Start field.
Log. You can select whether the traffic will be logged. The choices are: Never. No log entries will be made for this service. Always. Any traffic for this service type will be logged. Match. Traffic of this type that matches the settings and action will be logged. Not match. Traffic of this type that does not match the settings and action will be logged.
Figure 3-7
The Move button allows you to relocate a defined rule to a new position in the table. To easily open or close AOL or MSN Instant Messenger ports: 1. Under Instant Messaging (IM) Ports, select a radio button: Close IM Ports. Specifies to disable instant messaging traffic. Open IM Ports. Specifies to enable instant messaging traffic. IM ports are open by default. 2. Click Apply to save your changes.
Services
Services are functions performed by server computers at the request of client computers. For example, Web servers serve Web pages, time servers serve time and date information, and game hosts serve data about other players moves. When a computer on the Internet sends a request for service to a server computer, the requested service is identified by a service or port number. This number appears as the destination port number in the transmitted IP packets. For example, a packet that is sent with destination port number 80 is an HTTP (Web server) request. The service numbers for many common protocols are defined by the Internet Engineering Task Force (IETF) and published in RFC1700, Assigned Numbers. Service numbers for other
Protecting Your Network v1.1, January 2010 3-10
applications are typically chosen from the range 1024 to 65535 by the authors of the application. Although the wireless modem router already holds a list of many service port numbers, you are not limited to these choices. Use the following procedure to create your own service definitions. To define services: 1. Log in to the wireless modem router at its default LAN address of http://192.168.0.1 with its default user name of admin, and default password of password, or using whatever password and LAN address you have chosen for the wireless modem router. 2. Select Services to display the following screen:
Figure 3-8
To create a new service, click the Add Custom Service button. To edit a service, select its button on the left side of the table, and click Edit Service. To delete a service, select its button on the left side of the table, and click Delete Service.
Figure 3-9
Name. Enter a meaningful name for the service. Type. Select the correct type for this service. If in doubt, select TCP/UDP. The options are: TCP, UDP, TCP/UDP.
Start Port and End Port. If a port range is required, enter the range here. If a single port is required, enter the same value in both fields.
Figure 3-10
3-12
3. Select your time zone. This setting is used for the blocking schedule according to your local time zone and for time-stamping log entries. Select the Adjust for Daylight Savings Time check box if your time zone is currently in daylight savings time. Note: If your region uses daylight savings time, you must manually select Adjust for Daylight Savings Time on the first day of daylight savings time, and clear it at the end. Enabling daylight savings time causes one hour to be added to the standard time. 4. The wireless modem router has a list of NETGEAR NTP servers. If you would prefer to use a particular NTP server as the primary server, select the Use this NTP Server check box, and enter its IP address. 5. Click Apply to save your settings.
Figure 3-11
The E-mail screen allows you to make the following selections: Turn E-mail Notification On. Select this check box if you want to receive e-mail logs and alerts from the wireless modem router. Send To This E-mail Address. Enter the e-mail address to which logs and alerts are sent. This e-mail address will also be used as the From address. If you leave this field blank, log and alert messages are not via e-mail. Outgoing Mail Server. Enter the name or IP address of your ISPs outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration settings of your e-mail program. Enter the e-mail address to which logs and alerts are sent. This e-mail address is also used as the From address. If you leave this field blank, log and alert messages are not sent by e-mail.
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My Mail Server requires authentication.If you use an outgoing mail server provided by your current ISP, you do not need to select this field. If you use an e-mail account that is not provided by your ISP, select this field, and enter the required user name and password information. Send E-Mail alerts immediately. Select the corresponding check box if you would like immediate notification of a significant security event, such as a known attack, port scan, or attempted access to a blocked site. Send Logs According to this Schedule. Specifies how often to send the logs: Hourly, Daily, Weekly, or When Full. Day for sending log Specifies which day of the week to send the log. Relevant when the log is sent weekly. Time for sending log Specifies the time of day to send the log. Relevant when the log is sent daily or weekly.
If the Weekly, Daily or Hourly option is selected and the log fills up before the specified period, the log is automatically e-mailed to the specified e-mail address. After the log is sent, it is cleared from the wireless modem routers memory. If the wireless modem router cannot email the log file, the log buffer might fill up. In this case, the wireless modem router overwrites the log and discards its contents.
This chapter describes how to perform network management tasks with your wireless modem router. This chapter includes: Updating the Firmware Backing Up, Restoring, and Erasing Your Settings on page 4-3 Viewing the Wireless Modem Router Status on page 4-5 Running Diagnostic Utilities and Rebooting the Wireless Modem Router on page 4-10 Configuring Remote Management on page 4-11
Figure 4-1
Note: To turn off the automatic firmware check at log in, clear the Check for Updated Firmware Upon Log-in check box on the Router Upgrade screen.
If the wireless modem router discovers a newer version of firmware, the message on the left displays. If no new firmware is available, the message on the right displays.
Figure 4-2
To upgrade, click Yes to allow the wireless modem router to download and install the new firmware. Warning: When uploading firmware to the wireless modem router, do not interrupt the Web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware. When the upload is complete, your wireless modem router automatically restarts. The upgrade process could take a few minutes. Read the new firmware release notes to determine whether you must reconfigure the Product Family after upgrading. Note: For help troubleshooting firmware situations, see Automatic Firmware Recovery on page 6-8 and Resolving a Reload Firmware Message on page 6-7.
3. If the firmware version on the NETGEAR website is newer than the firmware on your wireless modem router, download the file to your computer. 4. Under Maintenance on the wireless modem router main menu, select Router Upgrade to display the following screen:
Figure 4-3
5. Click Browse, and locate the firmware you downloaded (the file ends in .img). 6. Click Upload to send the firmware to the wireless modem router. Warning: When uploading firmware to the wireless modem router, do not interrupt the Web browser by closing the window, clicking a link, or loading a new page. If the browser is interrupted, it could corrupt the firmware. When the upload is complete, your Product Family automatically restarts. The upgrade process typically takes about one minute. Read the new firmware release notes to determine whether you must reconfigure the Product Family after upgrading.
4-3
2. From the router main menu, below Maintenance, select Backup Settings to display the following screen.
Figure 4-4
2. The wireless modem router then reboots automatically. After an erase, the wireless modem routers password is password, the LAN IP address is 192.168.0.1, and the wireless modem routers DHCP client is enabled.
Figure 4-5
The Router Status screen provides status and usage information, including the following settings.
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Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Table 4-1. Router Status Fields
Field Account Name Firmware Version MAC Address IP Address Network Type ADSL Port Description The host name assigned to the wireless modem router in the Basic Settings screen. The wireless modem router firmware version. The Ethernet MAC address used by the Internet (ADSL) port. The IP address used by the Internet (ADSL) port. If no address is shown, the wireless modem router cannot connect to the Internet. The network type depends upon your ISP.
IP Subnet Mask This field displays the IP subnet mask being used by the Internet (ADSL) port of the wireless modem router. Gateway IP Address Domain Name Server MAC Address IP Address IP address used as a gateway to the Internet for computers configured to use DHCP. This field displays the DNS server IP addresses being used by the wireless modem router. These addresses are usually obtained dynamically from the ISP. This field displays the Ethernet MAC address being used by the local (LAN) port of the wireless modem router. This field displays the IP address being used by the local (LAN) port of the wireless modem router. The default is 192.168.0.1. If Off, the wireless modem router does not assign IP addresses to PCs on the LAN. If On, the wireless modem router does assign IP addresses to PCs on the LAN.
DHCP
IP Subnet Mask This field displays the IP subnet mask being used by the local (LAN) port of the wireless modem router. The default is 255.255.255.0. Modem ADSL Firmware The version of the firmware. Version Modem Status DownStream Connection Speed UpStream Connection Speed VPI VCI The connection status of the modem. The speed at which the modem is receiving data from the ADSL line.
The speed at which the modem is transmitting data to the ADSL line.
The Virtual Path Identifier setting. The Virtual Channel Identifier setting.
Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Table 4-1. Router Status Fields (continued)
Field Name (SSID) Wireless Port (specified in the Wireless Region Settings screen) Channel Wireless AP Broadcast Name Description The service set ID, also known as the wireless network name for the wireless network. The country where the unit is set up for use. The current channel, which determines the operating frequency. Indicates if the access point feature is enabled. If disabled, the Wireless LED on the front panel is off. Indicates if the wireless modem router is configured to broadcast its SSID.
Showing Statistics
Click the Show Statistics button on the Router Status screen to display a screen similar to the one in the following figure:
Figure 4-6
4-7
Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Table 4-2. Router Statistics Fields
Field WAN, LAN, or WLAN Description The statistics for the WAN (Internet), LAN (local), and wireless LAN (WLAN) ports. For each port, the screen displays the following: Status. The link status of the port. TxPkts. The number of packets transmitted since reset or manual clear. RxPkts. The number of packets received since reset or manual clear. Collisions. The number of collisions since reset or manual clear. Tx B/s. The current line utilizationpercentage of current bandwidth used. Rx B/s. The average line utilization. The time elapsed since the last power cycle or reset.
Up Time
ADSL Link Downstream The statistics for the upstream and downstream ADSL link. These statistics will be or Upstream of interest to your technical support representative if you are having problems obtaining or maintaining a connection. Connection Speed Line Attenuation Noise Margin Poll Interval Typically, the downstream speed is faster than the upstream speed. The line attenuation increases the further you are physically located from your ISPs facilities. The signal-to-noise ratio and is a measure of the quality of the signal on the line. The interval at which the statistics are updated in this window. Click Stop to freeze the display.
Field Connection Time Connecting to sender Negotiation Authentication Obtaining IP Address Obtaining Network Mask
Description The time elapsed since the last connection to the Internet through the ADSL port. The connection status. Success or Failed. Success or Failed. The IP address assigned to the WAN port by the ADSL Internet Service Provider. The network mask assigned to the WAN port by the ADSL Internet Service Provider.
Figure 4-8
For each device, the table shows the IP address, device name if available, and the Ethernet MAC address. Note that if the wireless modem router is rebooted, the table data is lost until the wireless modem router rediscovers the devices. To force the wireless modem router to look for attached devices, click the Refresh button.
4-9
In the main menu, under Maintenance, select Diagnostics to display the following screen.
Figure 4-9
3. Select the Turn Remote Management On check box. 4. Specify what external addresses will be allowed to access the wireless modem routers remote management. For security, restrict access to as few external IP addresses as practical: To allow access from any IP address on the Internet, select Everyone. To allow access from a range of IP addresses on the Internet, select IP address Range. Enter a beginning and ending IP address to define the allowed range. To allow access from a single IP address on the Internet, select Only this Computer. Enter the IP address that will be allowed access.
5. Specify the port number that will be used for accessing the management interface. Web browser access usually uses the standard HTTP service port 80. For greater security, you can change the remote management Web interface to a custom port by entering that number in the field provided. Choose a number between 1024 and 65535, but do not use the number of any common service port. The default is 8080, which is a common alternate for HTTP. 6. Click Apply to have your changes take effect. When accessing your wireless modem router from the Internet, you will type your wireless modem routers WAN IP address in your browsers Address field, followed by a colon (:) and the custom port number. For example, if your external address is 134.177.0.123 and you use port number 8080, enter the following in your browser: http://134.177.0.123:8080
This chapter describes how to configure the advanced features of your wireless modem router. Note: The Remote Management feature is described in Configuring Remote Management on page 4-11. The following features are described in this chapter: Configuring WAN Settings Configuring Dynamic DNS on page 5-4 Configuring LAN Setup on page 5-6 Configuring Advanced Wireless Settings on page 5-11 Using Static Routes on page 5-13 Configuring Universal Plug and Play on page 5-15
2. In the main menu, under Advanced, select WAN Setup to display the following screen.
Figure 5-1
Disable Port Scan and DOS The firewall protects your LAN against port scans and denial of service (DOS) Protection attacks. This protection should be disabled only in special circumstances. Default DMZ Server This feature is sometimes helpful when you are using some online games and videoconferencing. Be careful when using this feature because it makes the firewall security less effective. See Setting Up a Default DMZ Server on page 5-3.
Respond to Ping on Internet If you want the wireless modem router to respond to a ping from the Internet, WAN Port select this check box. This should be used only as a diagnostic tool, since it allows your wireless modem router to be discovered. Do not select this check box unless you have a specific reason to do so.
Advanced Configuration
Wireless-N 150 ADSL2+ Modem Router DGN1000 User Manual Table 5-1. WAN Setup Settings (continued)
Setting MTU Size (in bytes) Description The normal MTU (Maximum Transmit Unit) value for most Ethernet networks is 1500 bytes, or 1492 bytes for PPPoE connections. For some ISPs you might need to reduce the MTU. But this is rarely required, and should not be done unless you are sure it is necessary for your ISP connection. The Session Initiation Protocol (SIP) Application Level Gateway (ALG) is enabled by default to optimize VoIP phone calls that use the SIP. The Disable SIP ALG check box allows you to disable the SIP ALG. Disabling the SIP ALG might be useful when running certain applications.
5-3
1. In the WAN Setup screen, select the Default DMZ Server checkbox.
Figure 5-2
2. Type the IP address for that server. 3. Click Apply to save your changes.
2. In the main menu, under Advanced, select Dynamic DNS to display the following screen.
Figure 5-3
3. Access the website of one of the Dynamic DNS service providers whose names appear in the Service Provider drop-down list, and register for an account. For example, for dyndns.org, go to www.dyndns.org. 4. Select the Use a dynamic DNS Service check box. 5. Select the name of your Dynamic DNS service provider. 6. Type the host name that your Dynamic DNS service provider gave you. The Dynamic DNS service provider might call this the domain name. If your URL is myName.dyndns.org, then your host name is myName. 7. Type the user name for your Dynamic DNS account. 8. Type the password (or key) for your Dynamic DNS account. 9. If your Dynamic DNS provider allows the use of wildcards in resolving your URL, you can select the Use Wildcards check box to activate this feature. For example, the wildcard feature causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. 10. Click Apply to save your configuration. Note: If your ISP assigns a private WAN IP address such as 192.168.x.x or 10.x.x.x, the Dynamic DNS service will not work because private addresses will not be routed on the Internet.
5-5
Figure 5-4
Advanced Configuration
2. Enter the LAN Setup configuration. The fields in this screen are explained in Table 5-2 on page 5-7 3. Click Apply so that your changes take effect.
Table 5-2. LAN Setup Fields
Field IP Address IP Subnet Mask Description The LAN IP address of the wireless modem router. The LAN subnet mask of the wireless modem router. Combined with the IP address, the IP subnet mask allows a device to know which other addresses are local to it, and which must be reached through a gateway or wireless modem router. Router Information Protocol (RIP) allows a wireless modem router to exchange routing information with other routers. The RIP Direction selection controls how the wireless modem router sends and receives RIP packets. Both is the default setting. When set to Both or Out Only, the wireless modem router broadcasts its routing table periodically. When set to Both or In Only, the wireless modem router incorporates the RIP information that it receives. When set to None, the wireless modem router does not send any RIP packets and ignores any RIP packets received. This controls the format and the broadcasting method of the RIP packets that the wireless modem router sends. It recognizes both formats when receiving. By default, this is set for RIP-1. RIP-1. This version is universally supported. RIP-1 is probably adequate for most networks, unless you have an unusual network setup. RIP-2. This version carries more information. Both RIP-2B and RIP2M send the routing data in RIP-2 format. RIP-2B. This version uses subnet broadcasting. RIP-2M. This version uses multicasting. When NAT is disabled, the wireless modem routers management interface may be accessed at the wireless modem routers LAN address using the port number you enter. This feature is not available when NAT is enabled. See Configuring DHCP on page 5-8. See Configuring Reserved IP Addresses on page 5-9.
RIP Direction
RIP Version
5-7
Configuring DHCP
By default, the wireless modem router functions as a Dynamic Host Configuration Protocol (DHCP) server, allowing it to assign IP, DNS server, and default gateway addresses to all computers connected to the wireless modem routers LAN. The assigned default gateway address is the LAN address of the router. IP addresses are assigned to the attached PCs from a pool of addresses specified in this screen. Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN. For most applications, the default DHCP and TCP/IP settings of the router are satisfactory. See the online document that you can access from Internet Networking and TCP/IP Addressing in Appendix Bfor an explanation of DHCP and information about how to assign IP addresses for your network. Use Router as DHCP Server If another device on your network will be the DHCP server, or if you will manually configure the network settings of all of your computers, clear the Use router as DHCP server check box. Otherwise, leave it selected. Specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address. These addresses should be part of the same IP address subnet as the routers LAN IP address. Using the default addressing scheme, you should define a range between 192.168.0.2 and 192.168.0.254, although you might want to save part of the range for devices with fixed addresses. The router delivers the following settings to any LAN device that requests DHCP: An IP address from the range you have defined Subnet mask Gateway IP address is the routers LAN IP address Primary DNS server, if you entered a primary DNS address in the Basic Settings screen; otherwise, the routers LAN IP address Secondary DNS server, if you entered a secondary DNS address in the Basic Settings screen WINS server, short for Windows Internet Naming Service Server, determines the IP address associated with a particular Windows computer. A WINS server records and reports a list of names and IP address of Windows PCs on its local network. If you connect to a remote network that contains a WINS server, enter the servers IP address here. This allows your PCs to browse the network using the Network Neighborhood feature of Windows.
Advanced Configuration
5-9
The router contains a client that can connect to a Dynamic DNS service provider. To use this feature, you must select a service provider and obtain an account with them. After you have configured your account information in the router, whenever your ISP-assigned IP address changes, your router automatically contacts your Dynamic DNS service provider, logs in to your account, and registers your new IP address. To configure Dynamic DNS: 1. Log in to the wireless modem router at its default LAN address of http://192.168.0.1 with its default user name of admin and default password of password, or using whatever user name, password, and LAN address you have chosen for the wireless modem router. 2. In the main menu, under Advanced, select Dynamic DNS to display the following screen.
Figure 5-5
3. Access the website of one of the Dynamic DNS service providers whose names appear in the Service Provider drop-down list, and register for an account. For example, for dyndns.org, go to www.dyndns.org. 4. Select the Use a dynamic DNS Service check box. 5. Select the name of your Dynamic DNS service provider. 6. Type the host name that your Dynamic DNS service provider gave you. The Dynamic DNS service provider might call this the domain name. If your URL is myName.dyndns.org, then your host name is myName. 7. Type the user name for your Dynamic DNS account. 8. Type the password (or key) for your Dynamic DNS account.
Advanced Configuration
9. If your Dynamic DNS provider allows the use of wildcards in resolving your URL, you can select the Use Wildcards check box to activate this feature. For example, the wildcard feature causes *.yourhost.dyndns.org to be aliased to the same IP address as yourhost.dyndns.org. 10. Click Apply to save your configuration. Note: If your ISP assigns a private WAN IP address such as 192.168.x.x or 10.x.x.x, the Dynamic DNS service will not work because private addresses will not be routed on the Internet.
Figure 5-6
5-11
3. If you make changes, you must click Apply in order for them to take effect. The WLAN1 settings are based on the selections that you made in the Wireless Settings screen. (See Manually Configuring Your Wireless Network on page 2-4).
Table 5-3. Advanced Wireless Settings
Setting WPS (Push 'N' Connect) Name (SSID) Region Channel Wireless AP Broadcast Name Security Routers PIN Description This radio button is selected by default. The service set ID, also known as the wireless network name for WLAN1. The country where the unit is set up for use. The current channel, which determines the operating frequency. Indicates if the access point feature is enabled for WLAN1. If disabled, the Wireless LED on the front panel is off. Indicates if the wireless modem router is configured to broadcast its SSID for WLAN1. Indicates if security is configured on the wireless modem router, and if so, what type of security is configured. The PIN number that you use on a registrar (for example, from the Network Explorer on a Vista Windows PC) to configure the wireless modem routers wireless settings through WPS. You can also find the PIN on the wireless modem router's product label. The PIN function may temporarily be disabled when the wireless modem router detects suspicious attempts to break into the wireless modem routers wireless settings by using the wireless modem routers PIN through WPS. You can manually enable the PIN function by deselecting the Disable Routers PIN check box.
Keep Existing Wireless By default, the Keep Existing Wireless Settings check box is cleared. This Settings allows the modem router to automatically generate the SSID and WPA/ WPA2 security settings when it implements WPS. After WPS is implemented, the modem router automatically selects this check box so that your SSID and wireless security settings remain the same if other WPSenabled devices are added later. If you configure your wireless router settings and security manually, the Keep Existing Wireless Settings check box will also be enabled. This will allow you to use WPS (Push 'N' Connect) to connect additional WPS capable devices to your wireless network using the existing settings.
Advanced Configuration
When you first configured your router, two implicit static routes were created. A default route was created with your ISP as the wireless modem router, and a second static route was created to your local network for all 192.168.0.x addresses. With this configuration, if you attempt to access a device on the 134.177.0.0 network, your router forwards your request to the ISP. The ISP forwards your request to the company where you are employed, and the request is likely to be denied by the companys firewall. In this case you must define a static route, telling your router that 134.177.0.0 should be accessed through the ISDN router at 192.168.0.100. The static route setup would look like Figure 5-8. In this example: The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134.177.x.x addresses. The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN router at 192.168.0.100. The value in the Metric field represents the number of routers between your network and the destination. This is a direct connection, so it can be set to the minimum value of 2. The Private check box is selected only as a precautionary security measure in case RIP is activated.
5-13
Figure 5-7
3. To add a static route: a. Click Add to open the following Static Routes screen.
Figure 5-8
b. Enter a route name for this static route in the Route Name field. This name is for identification purpose only.
Advanced Configuration
c. Select Private if you want to limit access to the LAN only. The static route will not be reported in RIP. d. Select Active to make this route effective. e. Enter the destination IP address of the final destination. f. Enter the IP subnet mask for this destination. If the destination is a single host, type 255.255.255.255.
g. Enter the gateway IP address, which must be a router on the same LAN segment as the router. h. Enter a number between 2 and 15 as the metric value in the Metric field. This represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works. 4. Click Apply. The Static Routes table is updated to show the new entry.
Figure 5-9
5-15
Figure 5-10
2. Fill in the settings on the UPnP screen: Turn UPnP On. UPnP can be enabled or disabled for automatic device configuration. The default setting for UPnP is enabled. If UPnp is disabled, the wireless modem router does not allow any device to automatically control the resources, such as port forwarding (mapping), of the wireless modem router. Advertisement Period. The advertisement period is how often the wireless modem router advertises (broadcasts) its UPnP information. This value can range from 1 to 1440 minutes. The default period is 30 minutes. Shorter durations ensure that control points have current device status at the expense of additional network traffic. Longer durations might compromise the freshness of the device status but can significantly reduce network traffic. Advertisement Time To Live. The time to live for the advertisement is measured in hops (steps) for each UPnP packet sent. A hop is the number of steps allowed to propagate for each UPnP advertisement before it disappears. The number of hops can range from 1 to 255. The default value for the advertisement time to live is 4 hops, which should be fine for most home networks. If you notice that some devices are not being updated or reached correctly, then it might be necessary to increase this value a little. UPnP Portmap Table. The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the wireless modem router and which ports (internal and external) that device has opened. The UPnP Portmap Table also displays what type of port is opened and if that port is still active for each IP address.
Advanced Configuration
3. To save, cancel your changes, or refresh the table: Click Apply to save the new settings to the wireless modem router. Click Cancel to disregard any unsaved changes. Click Refresh to update the portmap table and to show the active ports that are currently opened by UPnP devices.
5-17
Advanced Configuration
Chapter 6 Troubleshooting
This chapter provides information about troubleshooting your Wireless-N 150 ADSL2+ Modem Router. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. Is the router on? Go to Basic Functioning. Have I connected the router correctly? Go to Basic Functioning. I cannot access the routers configuration with my browser. Go to Cannot Log in to the Wireless Modem Router on page 6-3. I have configured the router but I cannot access the Internet. Go to Troubleshooting the ISP Connection on page 6-4. I cannot remember the routers configuration password. Go to Problems with Date and Time on page 6-10. I want to clear the configuration and start over again. Go to Problems with Date and Time on page 6-10.
Basic Functioning
After you turn on power to the router, the following sequence of events should occur: 1. When power is first applied, verify that the Power LED is on. 2. After approximately 10 seconds, verify the following: a. The LAN port LEDs are lit for any local ports that are connected. b. The ADSL Link LED is lit.
If the ADSL link LED is lit, a link has been established to the connected device. If a LAN port is connected to a 100 Mbps device, verify that the ports LED is green. If the port is 10 Mbps, the LED is amber. If any of these conditions does not occur, refer to the appropriate following section.
If the error persists, you have a hardware problem and should contact Technical Support.
6-2
If the error persists, you might have a hardware problem and should contact Technical Support.
6-3
If your routers IP address was changed and you do not know the current IP address, clear the routers configuration to factory defaults. This sets the routers IP address to 192.168.0.1. This procedure is explained in Factory Settings in Appendix A. Make sure that your browser has Java, JavaScript, or ActiveX enabled. If you are using Internet Explorer, click Refresh to be sure that the Java applet is loaded. Try quitting the browser and launching it again. Make sure you are using the correct login information. The factory default login name is admin, and the password is password. Make sure that Caps Lock is off when you enter this information.
If the router does not save changes you have made in the Web Configuration Interface, check the following: When entering configuration settings, be sure to click the Apply button before moving to another screen or tab, or your changes are lost. Click the Refresh or Reload button in the Web browser. The changes might have occurred, but the Web browser might be caching the old configuration.
ADSL Link
If your router is unable to access the Internet, you should first determine whether you have an ADSL link with the service provider. The state of this connection is indicated with the Internet LED. ADSL Link LED Is Green or Blinking Green If your ADSL link LED is green or blinking green, then you have a good ADSL connection. You can be confident that the service provider has connected your line correctly and that your wiring is correct. ADSL Link LED Is Blinking Amber If your ADSL link LED is blinking amber, then your wireless modem router is attempting to make an ADSL connection with the service provider. The LED should turn green within several minutes.
6-4 v1.1, January 2010 Troubleshooting
If the ADSL link LED does not turn green, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being sure to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones. If disconnecting telephones does not result in a green ADSL link LED, there might be a problem with your wiring. If the telephone company has tested the ADSL signal at your network interface device (NID), then you might have poor-quality wiring in your house. ADSL Link LED Is Off If the ADSL link LED is off, disconnect all telephones on the line. If this solves the problem, reconnect the telephones one at a time, being sure to use a microfilter on each telephone. If the microfilters are connected correctly, you should be able to connect all your telephones. If disconnecting telephones does not result in a green ADSL link LED, check for the following: Check that the telephone company has made the connection to your line and tested it. Verify that you are connected to the correct telephone line. If you have more than one phone line, be sure that you are connected to the line with the ADSL service. It might be necessary to use a swapper if your ADSL signal is on pins 1 and 4 or the RJ-11 jack. The wireless modem router uses pins 2 and 3.
6-5
To check the Internet IP address from the browser interface: 1. Launch your browser, and select an external site such as www.netgear.com. 2. Access the main menu of the wireless modem routers configuration at http://192.168.0.1. 3. In the main menu, under Maintenance, click Router Status and check that an IP address is shown for the WAN port. If 0.0.0.0 is shown, your wireless modem router has not obtained an IP address from your ISP. If your router is unable to obtain an IP address from the ISP, the problem might be one of the following: If you have selected a login program, the service name, user name, or password might be incorrectly set. See the following section, Troubleshooting PPPoE or PPPoA. Your ISP might check for your computers host name. Assign the computer host name of your ISP account to the wireless modem router in the browser-based Setup Wizard. Your ISP allows only one Ethernet MAC address to connect to Internet, and might check for your computers MAC address. In this case, do one of the following: Inform your ISP that you have bought a new network device, and ask them to use the routers MAC address. Configure your router to spoof your computers MAC address. This can be done in the Basic Settings screen. See the Wireless Modem Router DGN1000 Setup Manual.
Troubleshooting
If you cannot connect after several minutes, you might be using an incorrect service name, user name, or password. There also might be a provisioning problem with your ISP. Note: Unless you connect manually, the wireless modem router will not authenticate using PPPoE or PPPoA until data is transmitted to the network.
6-7
3. Navigate to the firmware file. (If you used the Setup CD, recovery firmware is located in the C:\Netgear directory.) 4. Click Upgrade. 5. The recovery process takes about 5 minutes. Wait for the progress bar to complete. After the firmware recovery is complete, the login screen for the Smart Wizard displays, allowing you to log in to the wireless modem router to check its status.
Figure 6-1
To recover the firmware: 1. If you already have the firmware file on your PC, go directly to step 2. If you do not have the firmware file on your PC, obtain the firmware from the NETGEAR support site at http://www.netgear.com/support. 2. Click Browse. 3. Navigate to the firmware file. (If you used the Setup CD, recovery firmware is located in the C:\Netgear directory.) 4. Click Upgrade. The recovery process takes about 5 minutes. Wait for the progress bar to complete. After the firmware recovery is complete, the login screen for the Smart Wizard displays, allowing you to log in to the wireless modem router to check its status.
6-8 v1.1, January 2010 Troubleshooting
If the path is not functioning correctly, you could have one of the following problems: Wrong physical connections Make sure that the LAN port LED is on. If the LED is off, follow the instructions in LAN or ADSL Port LED Is Off on page 6-3.
Check that the corresponding Link LEDs are on for your network interface card and for the hub ports (if any) that are connected to your workstation and router. Wrong network configuration Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your PC or workstation. Verify that the IP address for your router and your workstation are correct and that the addresses are on the same subnet.
6-9 v1.1, January 2010
Troubleshooting
6-10
This appendix includes the factory settings and technical specifications for the Wireless-N 150 ADSL2+ Modem Router, and instructions for wall-mounting the unit.
Factory Settings
You can return the wireless modem router to its factory settings. On the bottom of the wireless for over 7 seconds. The modem router, press and hold the Restore Factory Settings button wireless modem router resets, and returns to its factory settings. Your device will return to the factory configuration settings shown in the following table.
Feature Router login User login URL User name (case-sensitive) Login password (case-sensitive) Internet connection WAN MAC address WAN MTU size Port speed Local network (LAN) LAN IP Subnet mask RIP direction RIP version RIP authentication DHCP server DHCP starting IP address DHCP ending IP address DMZ Default Behavior http://www.routerlogin.com admin password Use default address 1492 Autosensing 192.168.0.1 255.255.255.0 None Disabled None Enabled 192.168.0.2 192.168.0.254 Disabled
Factory Settings, Technical Specifications, and Wall Mounting v1.1, January 2010
A-1
Feature LAN Time zone (continued) Time zone adjusted for daylight savings time Firewall Inbound (communications coming in from the Internet) Outbound (communications going out to the Internet) Source MAC filtering Wireless Wireless communication SSID name Security Broadcast SSID Country/region RF channel Operating mode Data rate Output power Access point Authentication type Wireless card access list
Default Behavior GMT for the the World Wide version, GMT-8 for US version, and GMT+1 for the German version Disabled Disabled (except traffic on port 80, the http port) Enabled (all) Disabled Enabled NETGEAR Disabled Enabled United States (in North America; otherwise, varies by region) Auto Up to 150Mbps Best Full Enabled Open System All wireless stations allowed
Technical Specifications
Specification Network protocol and standards compatibility Data and routing protocols Description TCP/IP, RIP-1, RIP-2, DHCP, PPPoE or PPPoA, RFC 1483 Bridged or Routed Ethernet, and RFC 1577 Classical IP over ATM
A-2
Factory Settings, Technical Specifications, and Wall Mounting v1.1, January 2010
Specification Power adapter North America UK, Australia Europe All regions (output) Physical Environmental Dimensions Weight Operating temperature Operating humidity Storage temperature Storage humidity Regulatory compliance Interface specifications Meets requirements of LAN WAN
Description 120V, 60 Hz, input 240V, 50 Hz, input 230V, 50 Hz, input 12 V AC @ 1.0A output 6.9 by 4.5 by 1.2 in. (175 by 114 by 30 mm) 0.68 lb (0.31 kg) 0 to 40 C 20 to 70 C (32 to 104 F) (4 to 158 F) 10% to 90% relative humidity, noncondensing 5 to 95% relative humidity, noncondensing FCC Part 15 Class B; VCCI Class B; EN 55 022 (CISPR 22), Class B 10BASE-T or 100BASE-Tx, RJ-45 ADSL, Dual RJ-11, pins 2 and 3 T1.413, G.DMT ITU Annex A or B ITU G.992.5 (ADSL2+)
Factory Settings, Technical Specifications, and Wall Mounting v1.1, January 2010
A-3
To wall mount the wireless modem router: 1. Drill holes in the wall where you will wall-mount the router.
Figure A-1
Figure A-2
Use pan head Phillips woodscrews, 3.5 x 20 mm (diameter x length, European) or #6 type screw, 1 inch long (US).
A-4
Factory Settings, Technical Specifications, and Wall Mounting v1.1, January 2010
3. Insert screws into the wall anchors, leaving 3/16 in. (0.5 cm) of each screw exposed.
Figure A-3
Figure A-4
Factory Settings, Technical Specifications, and Wall Mounting v1.1, January 2010
A-5
This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product.
Document Windows XP and Vista Wireless Configuration Utilities Internet Networking and TCP/IP Addressing Wireless Communications Preparing a Computer for Network Access Link
http://documentation.netgear.com/reference/enu/glossary/index.htm
B-1
Index
Numerics
128-bit WEP 2-12 64-bit WEP 2-12
DMZ server 5-3 Domain Name Server (DNS) address 1-9 dynamic DNS 5-4, 5-9 Dynamic Name Server (DNS) primary 1-6, 1-9 secondary 1-6, 1-9
A
access lists 2-7, 2-9 ADSL settings 1-10, 1-11 Advanced Wireless Settings screen 5-11, 5-12 AES 2-7 attached devices, viewing 4-9
F
factory settings list of A-1 restoring 4-4 firewall rules inbound rules 3-5 order of precedence for firewall rules 3-9 outbound rules 3-8 firmware, updating 4-1, 4-2, 4-12
B
backup configuration 4-4 Basic Settings screen 1-8, 1-9, 1-10
C
configuration backing up the configuration 4-4 erasing the configuration 4-4 ISP settings 1-7 wireless 2-4
H
host name 1-9
I
inbound firewall rules 3-5 instant messaging 3-10 Internet connection 1-11 autho-detecting 1-5 Internet Service Provider (ISP) 1-2 IP addresses, reserved 5-9
D
date and time 6-10 daylight savings time 3-13, 6-10 default DMZ server 5-3 Denial of Service (DoS) protection 3-3 detecting your Internet connection 1-5 DHCP 5-8 diagnostic utilities 4-10 disabling SIP ALG 5-3
L
LAN setup 5-6, 5-7 logging in to the modem router 1-2
M
MAC address configuring the MAC address 1-10 MAC address being rejected 6-10 MAC address filter 2-10 MAC address spoofing 6-6 restricting access by 2-9, 2-11 metric 5-15 MTU 5-3 multicasting 5-7
Restore Factory Settings button A-1 restricting wireless access by MAC address 2-11 RIP 5-7 router status 4-5, 4-6 router wireless range 2-2
S
secondary DNS 1-6, 1-9 sending logs by email 3-14 service blocking 3-8 service numbers 3-10 Setup Wizard 1-4, 1-5 SIP ALG 5-3 Smart Wizard 1-1 SMTP 3-14 SSID 2-6 hiding 2-8 static routes 5-13, 5-14 statistics, viewing 4-7, 4-8 status Internet connection 4-8 router 4-5, 4-6
N
NAT 1-10 Network Time Protocol 3-12, 6-10
O
order of precedence for firewall rules 3-9 outbound firewall rules 3-8
P
passphrase 2-12 password 1-5 plug and play 5-15 ports port filtering 3-8 port forwarding 3-5 port numbers 3-10 PPPoE 1-5 primary DNS 1-6, 1-9 Push 'N' Connect (WPS) 2-13 Push N Connect (WPS) 2-14
T
TCP/IP network troubleshooting 6-9 technical specifications A-2 time of day 6-10 time zone 3-13 timeout, administrator login 3-2 time-stamping 3-13 TKIP 2-7 troubleshooting general information 6-1 network troubleshooting 6-9 troubleshooting LEDs 6-3 trusted host 3-4
R
range of your wireless connection 2-2 rebooting 4-10 remote management 4-11 reserved IP addresses 5-9 restore factory settings 4-4
U
Universal Plug and Play (UPnP) 5-15, 5-16, 5-17 updating firmware 4-1, 4-12
W
wall-mounting A-3 WAN settings 5-1, 5-2, 5-3 WEP authentication 2-11 WEP encryption 2-11 Wi-Fi Protected Setup (WPS) 2-13 advanced settings 5-11 keep existing wireless settings 5-12 PIN method 2-15 push button method 2-15 Windows Internate Naming Service (WINS) 5-8 wireless advanced settings 5-11, 5-12 wireless card access list 2-8 wireless network configuring 2-4, 2-6 planning 2-1 router placement 2-2 turning off connectivity 2-8 wireless network name hiding 2-8 wireless security 2-3, 2-7 configuring 2-10 mixed WPS-PSK+ WPA2-PSK 2-7 WPA2-PSK 2-7 WPA-802.1x 2-7 WPA-PSK 2-7 WLAN 4-8 WPS 2-14, 2-15