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Tools of TQM

The document discusses seven tools of Total Quality Management (TQM), including flowcharts, cause and effect diagrams, check sheets, Pareto charts, histograms, run charts and control charts, and scatterplots and correlation analysis. It provides more details on Pareto charts, histograms, bar charts, unusual features in histograms, summary statistics, and run charts. Specifically, it notes that Pareto charts can prioritize problems using categorical data, histograms can analyze process variability and continuous data, and run charts examine variation and trends over time for means, counts, or proportions collected periodically.

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alirrehman
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341 views8 pages

Tools of TQM

The document discusses seven tools of Total Quality Management (TQM), including flowcharts, cause and effect diagrams, check sheets, Pareto charts, histograms, run charts and control charts, and scatterplots and correlation analysis. It provides more details on Pareto charts, histograms, bar charts, unusual features in histograms, summary statistics, and run charts. Specifically, it notes that Pareto charts can prioritize problems using categorical data, histograms can analyze process variability and continuous data, and run charts examine variation and trends over time for means, counts, or proportions collected periodically.

Uploaded by

alirrehman
Copyright
© Attribution Non-Commercial (BY-NC)
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Download as PDF, TXT or read online on Scribd
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TOTAL QUALITY

MANAGEMENT
TOOLS OF TQM (2)

Abdulla Jassim Abdulla


The Seven Tools oF TQM

• Flowcharts
• Cause and effect Diagram (Ishikawa)
• Check sheets
• Pareto Charts
• Histograms
• Run Charts and Control charts
• Scatterplots
p and correlation Analysis
y
Pareto Charts

• Named after Wilfredo Pareto.


• Prioritize problems
• Categorical Data
Histograms

• Process Variability
• Continuous Data
• Factors important when investigating
Histograms:
¾ Variations
¾ Location
¾ Shape
¾ Unusual features
Bar charts

• Graphical summary of data


• Display group differences
• Ordinal data
Unusual Features in Histograms

• Bimodal histograms
• Cut
Cut--off Distribution
• Combed Distribution
Summary Statistics

• Mean
• Median
• Standard Deviations
• Variance
Run Charts

• Variation (Trends) over time.


• Data Could be Means, counts or
proportions collected over time.

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