Testing10 Quality Conclusion
Testing10 Quality Conclusion
Testing10 Quality Conclusion
1. Transcendent
This term refers to a certain “something” possessed by a product
(or service) which renders it superior to its competitors. The
disadvantage of this as a definition is that it is vague, subjective and
virtually impossible to quantify.
2. Product based
This is a more useful definition: quality is judged purely on the basis
of a product's performance. Thus, for example, if it were a garment
it might include abrasion resistance, wash/colour fastness and so
on. It is quantifiable, and usually objective.
3. User based
This addresses the extent to which a product satisfies customers’
preferences and expectations. Inevitably these vary considerably
from person to person, and it is therefore highly subjective. Again it
is difficult to quantify, although there are ways around this problem.
4. Manufacturing based
Manufacturers generally set their own internal production standards.
This definition relates to how well the product matches its stated
specifications, as determined by the organisation itself. It is
generally quantifiable and objective.
5. Value based
This is a broader definition of quality which takes into account not
only how well a product performs, but also its price. It is therefore a
measure of "value for money". It is of course consumer-based, and
therefore largely subjective.
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Garbage in …
… garbage out!
This principle is sound common-sense and is not, of course, limited to the
world of computing. At the time of writing there is a rapidly-growing
emphasis on all things quality across the entire industrial spectrum. In
many respects the textile industry had to face up to such considerations
much earlier than most others. For example, spinning of cotton or wool
fibres into any yarn (let alone a 'good' one) requires at least a degree of
uniformity - something for which natural fibres are not particularly noted!
As someone once said: "In cotton, as in every other sector of the textile
trade, the issue of quality begins with the fibre producer, but it certainly
does not end with the finisher(!)". In this final part of the course, we
begin with an examination of factors determining fibre and yarn quality.
This will be followed by a brief introduction to more general quality issues,
including recent developments in quality management.
2. Fibre Quality
The issue of quality clearly relates to every activity within the textile
industry, but it is particularly evident when it comes to fibre- and yarn
production, and perhaps at its most critical with regard to the two most
important natural fibres: cotton and wool. Both these fibre types are
associated with a number of special factors which are usually outside the
direct control of the producer.
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Notice that there is a "knock-on" effect here, since the above definition
begs, in its turn, the question of what "yarn quality" meansa. For the
present discussion, however, we need not be concerned with answering
that one!
• fineness;
• staple length;
• maturity
• uniformity
• grade
Most of the factors listed above have been touched upon already, but
'grade' needs some explanation. Different types of cotton are best suited
to different end-uses: for example, one may be suitable for hosiery yarns,
while another may be more appropriate to shirting fabric, and it is the
grade which largely specifies this.
Once the type has been decided upon, the spinner needs some degree of
continuity of the quality of the raw material delivered. Quality can vary
year-to-year, field-to-field, and even bale-to-bale, so some system of
classifying the grade is required so that the spinner can guarantee
smoothly-running lots. If this is not done, continual adjusting and re-
adjusting of the processing machinery may become necessary, with
correspondingly increased costs.
Grading itself varies from place to place, in both method and terminology.
Even in markets relatively close together there can be considerable
differences in the grading systems used. It is inappropriate to consider all
systems in use, but two major ones may serve to illustrate the varying
criteria employed:
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• trash content (or foreign matter) - broken leaf, pod, sand, dirt
etc;
- an increased problem with mechanical pickers which can't
discriminate;
Note that fibre length is not a factor determining the grade, although it
does affect overall quality.
• Middling fair
• Strict good middling
• Good middling
• Middling
• Strict low middling
• Low middling
• Strict good ordinary
• Good ordinary
• staple length
• fineness
• appearance
• colour
• trash content
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5
Tra sh Conte nt (%)
4
3
2
1
0
0 1 2 3 4 5 6
S uda n-Egyptia n Gra de
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52
50
48
46
44
0 1 2 3 4 5 6
S uda n-Egyptia n Gra de
The trash content is determined by weighing the trash and expressing this
weight as a percentage of the initial sample weight. Two samples are put
through, and the mean determined. Differences from the mean of less
than 20% are not regarded as significant.
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• fineness
• crimp
• length
• scaliness
• handle
• lustre
Thus, wool grades were expressed as '58s', '36s' etc. Nowadays, even
though developments in spinning technology have made finer yarns
possible from any given wool grade, the original grading system continues
to be employed.
2.2.1 Length
Unlike cotton, in wool the longer fibres tend to be coarse, and the shorter
fibres fine.
For worsted yarns, long, fine, uniform fibres are preferred. Because, more
often than not, a combing process is used in the preparation of worsteds;
these grades are referred to as 'combing' wools. Where a lofty handle is
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wanted, and where fibres are carded, the shorter fibres are chosen, and
termed 'clothing' wools.
2.2.2 Ellipticity
This is a further factor which may be taken into account. Wool fibres are
rarely circular in cross-section, being more usually elliptical. Some
authorities believe the closer the fibre is to circular, the better will be the
yarns spun from it. The ratio of the major and minor axes is taken as a
measure of ellipticity, and called the 'contour ratio'.
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Ellipticity=Contour Ratio=b/a
Other fibre types which have special quality features include flax and
jute. Reference should be made to, for example, Booth, Pp 134-208 for a
detailed discussion of fibre dimensions and quality.
a
the most commonly encountered being the "Uster" Yarn Evenness Tester
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http://www.bsi-global.com/index.html
http://home.earthlink.net/~reolson/iso9000.html)
The international standards set out the criteria and mechanisms for
arriving at TQM (or absence of garbage!). Upstream and downstream
stages of production are of equal significance, and any manufacturer
wishing to be accredited is required to monitor the quality of his supplier
and customer (where the latter is not the final consumer).
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Fibre content
- Percentage composition must be shown in decreasing order
of content
Flammability
- Babies’ clothing (<3 months) must show whether or not
meets the BS5722 flammability standard
- Children’s nightwear must meet BS5722
- If treated chemically, must be indicated
Origin
- Complicated; it is not always required, but if used must be
truthful
Care Labels
- For laundering etc; complex and varied
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Appendix 10-A
An Introduction to I|SO & the ISO 9000 Series
Re-printed from
http://home.earthlink.net/~reolson/iso9000.html
What is ISO?
The International Organization for Standardization (ISO) is a worldwide federation of
national standards bodies from some 100 countries, one from each country. ISO is a
non-governmental organization established in 1947. The mission of ISO is to promote
the development of standardization and related activities in the world with a view to
facilitating the international exchange of goods and services, and to developing
cooperation in the spheres of intellectual, scientific, technological and economic activity.
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manufacture of products, and the provision of services. The aim is to facilitate trade,
exchange and technology transfer through :
enhanced product quality and reliability at a reasonable price,
improved health, safety and environmental protection, and reduction of waste,
greater compatibility and interoperability of goods and services,
simplification for improved usability, reduction in the number of models, and thus
reduction in costs, increased distribution efficiency, and ease of maintenance.
Users have more confidence in products and services that conform to International
Standards. Assurance of conformity can be provided by manufacturers' declarations, or
by audits carried out by independent bodies.
ISO has also established a third category, subscriber membership, for countries with very
small economies. These subscribers pay reduced membership fees that nevertheless
allow them to maintain contact with international standardization.
Consensus
The views of all interests are taken into account: manufacturers, vendors and users,
consumer groups, testing laboratories, governments, engineering professions and
research organizations.
Industry-wide
Global solutions to satisfy industries and customers worldwide.
Voluntary
International standardization is market-driven and therefore based on voluntary
involvement of all interests in the market-place.
There are three main phases in the ISO standards development process.
The need for a standard is usually expressed by an industry sector, which communicates
this need to a national member body. The latter proposes the new work item to ISO as a
whole. Once the need for an International Standard has been recognized and formally
agreed, the first phase involves definition of the technical scope of the future standard.
This phase is usually carried out in working groups which comprise technical experts
from countries interested in the subject matter.
Once agreement has been reached on which technical aspects are to be covered in the
standard, a second phase is entered during which countries negotiate the detailed
specifications within the standard. This is the consensus-building phase.
The final phase comprises the formal approval of the resulting draft International
Standard (the acceptance criteria stipulate approval by two-thirds of the ISO members
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that have participated actively in the standards development process, and approval by
75 % of all members that vote), following which the agreed text is published as an ISO
International Standard.
Most standards require periodic revision. Several factors combine to render a standard
out of date: technological evolution, new methods and materials, new quality and safety
requirements. To take account of these factors, ISO has established the general rule that
all ISO standards should be reviewed at intervals of not more than five years. On
occasion, it is necessary to revise a standard earlier. To accelerate the standards process
(handling of proposals, drafts, comment reviews, voting, publishing, etc.) ISO makes use
of information technology and program management methods.
To date, ISO's work has resulted in over 8,000 International Standards, representing
more than 170,000 pages in English and French (terminology is often provided in other
languages as well). A list of all ISO standards appears in the ISO Catalogue.
ISO 9003: Quality Systems - Models for Quality Assurance in Final Inspection and Test.
This is the contractual model for quality systems which do not include design or
production. ISO 9003 contains about half of the requirements from ISO 9001, and
modifies some of the requirements to suit the inspection and final test application. ISO
9003 requires the development of a quality manual and documented procedures which
define the organization and operation of the quality system. It is the responsibility of a
company to create and maintain these documents, so that they are relevent and
appropriate to the specific business operation.
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product completion... Final Inspection and Test... would appropriately choose to abide by
ISO 9003. Percentage wise, the fewest number of organizations are registered to ISO
9003. Those organizations which include a stage of manufacture, prior to final assembly
and test, would choose ISO 9002. The largest percentage of organizations are registered
to ISO 9002. Finally, those organizations which undertake design and development
activities, manufacture those designs, and complete final inspection and testing, would
choose ISO 9001. In effect, ISO 9001 is the superset standard, with ISO 9002 and ISO
9003 being progressively smaller subsets of that standard.
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ISO has just published a new handbook entitled ISO 9000 for Small Businesses, designed
to help in the interpretation and implementation of the international quality management
standards.
Many thousands of businesses around the world are operating ISO 9000-based quality
systems to ensure that their products and services meet their customers' requirements.
In addition, small companies in some sectors are beginning to be pressurized by large
customers to implement ISO 9000 and achieve ISO 9000 certification to demonstrate
that their quality system conforms to one of the standards in the series. ISO explains
that small companies may view ISO 9000 implementation as a complex and costly
process more suited to larger businesses.
The new handbook sets out to dispel the myth that ISO 9000 is for big companies only.
Aimed at small business managers, it explains the quality system standards in plain
language, with the intention of putting improvements in performance, quality, customer
satisfaction and market access within reach of any manufacturing or service organization
regardless of size, through implementation of an ISO 9000 quality system.
ISO 9000 for Small Businesses has been written by experts from the Small Business Task
Group of ISO/TC 176, the ISO technical committee responsible for developing and
maintaining the ISO 9000 family of International Standards.
In their practical advice and guidance on how to get started, the authors point out that
quality systems should not be a source of bureaucracy, excessive paperwork or lack of
flexibility. "Remember, all businesses already have a management structure and this
should be the basis on which the quality system is built." For most companies large or
small, ISO 9000 is not therefore about imposing something totally new.
The handbook will help to demystify ISO 9000 for small businesses, and to answer
typical questions on the series. It provides guidance on the three quality assurance
models - ISO 9001, ISO 9002 and ISO 9003 - with clear explanations and many
examples relevant to the small business.
The handbook does not set any new ISO 9000 requirements, or add to, or otherwise
change the requirements of the standards. It is intended as an informative and
comprehensive guide to ISO 9000. In addition to basic explanations, it suggests first
steps towards a quality system, whether to go it alone or use consultants, offers
guidance in matters such as training and auditing, and gives a brief outline of the
certification/registration process.
ISO 9000 for Small Businesses (ISBN 92-67-10238-9) is available in English from ISO
national member bodies or from the ISO Central Secretariat. The handbook consists of
128 pages in A5 ring-binder format, and is priced at CHF 48,50 per copy.
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http://home.earthlink.net/~reolson/index.html
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It has not been possible to cover more than a handful of topics. On the
other hand, those chosen probably represent some of the most important
and commonly encountered areas of textile testing, and it is hoped that
the reader will find the course a useful reference.
Bibliography
1. Galileo, G. (1638), "Dialogues Concerning Two New Sciences", Leyden;
translated by De Salvio, A., and Fabaro, A. (1914), Evanston, I11.
2. Peirce, F.T., J. Textile Inst., 28, T45 (1937).
3. Hamburger, W.J., J. Textile Inst., 40, P700 (1949).
4. Platt, M.M., Textile Res. J., 20, 1 (1950).
5. "Structural Mechanics of Fibers, Yarns, and Fabrics", Vol.1, Hearle,
J.W.S., Grosberg, P., and Backer, S., Wiley-Interscience (1969).
6. British Standards Institution. BS5750 "Quality Systems", Parts 0-3
(1987).
7. "The Physical Properties of Textile Fibres" 2nd Ed., Morton, W.E., and
Hearle, J.W.S., Textile Inst. (1975).
8. "Principles of Textile Testing", 3rd Ed., Booth, J.E., Newnes-
Butterworths (1968).
9. Cusick, G.E. et al., J. Textile Inst., 54, 52 (1963).
10. Harrison, P.W., J. Textile Inst., 51, T91 (1960).
11. Clegg, G.G., J. Textile Inst., 40, T449 (1949).
12. "The Internal Application of Synthetic Resins", Marsh, J.T., Chap. 16
of "An Introduction to Textile finishing", Chapman and Hall, London.
13. British Standards Institution. BS Handbook No. 11, p.21 (1963).
14. "Properties Depending on the Amorphous Regions of Fibres",
Meredith, R., Chap. 12 of "Fibre Science", Textile Inst., Manchester
(1953).
15. "The Meaning and Assessment of Cotton Fibre Fineness", Ramey, H.H.
Jr., Int. Inst. for Cotton booklet (ca. 1982).
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