2013

Graduate Diploma
Part-time

NEW

Business Administration Human Resource Management

Jesslyn Giovanni
Student

The programmes are developed and awarded by Singapore Institute of Management, Singapore.

www.simge.edu.sg

CONTENTS
Singapore Institute of Management (SIM Group) General Programme Information Module Descriptions Application & Admission VIBES Why Study at SIM Global Education 01 02 04 07 09 Enrolment 06

SINGAPORE INSTITUTE OF MANAGEMENT (SIM GROUP)

Our Vision

To be the Centre of Leadership and Management Excellence; and the Embodiment of Lifelong Learning.

Our Quality Policy

We are dedicated to continuously improve our services and to consistently exceed the expectations of our customers. The Singapore Institute of Management (SIM Group) is the leading provider of higher education and professional training in Singapore, reputed for its dedication to lifelong learning and high standards and quality. Founded in 1964 under the initiation of Economic Development Board to support Singapores economic development, we are today a diverse and vibrant organisation with a wide range of programmes and services. We are also a membership-based organisation with more than 38,000 individual and corporate members. Our extensive range of membership programmes, activities and resources provide an important nexus for students and members to network and learn. The SIM Group offers its core services through three educational brands: SIM University As the only national private university in Singapore, SIM Universitys mission is to create excellence in lifelong education through a uniquely designed learning experience that equips learners for a better future. Home to more than 13,000 students, SIM University adopts a flexible and practice-focused learning approach and offers more than 50 academic programmes in various disciplines. Eligible students taking SIM Universitys undergraduate programmes enjoy government subsidies of up to 55% of tuition fees and access to government bursaries, tuition fee and study loans. SIM University is a not-for-profit university and the SIM University Education Fund has been a Singapore Institution of a Public Character (IPC) since September 2005. SIM Global Education Students can choose from a wide range of high-quality overseas degree programmes made available through SIMs partnership with established international universities and institutions from the United Kingdom, United States, Australia and Switzerland. Most of the students are full-time students, but SIM Global Education also offers part-time programmes that cater to working adults. Offering over 50 academic programmes, its enrolment stands at 21,500, with about 2,500 foreign students. SIM Professional Development About 11,300 professionals benefit annually from the vast selection of short executive training programmes offered by SIM Professional Development. Its customised in-company training programmes help companies optimise effectiveness in various fields of management and human resource development.

Our Mission

Spearhead management thought leadership Be the preferred strategic partner of corporations in maximising return on human capital Be the choice provider of continuing education to individuals Transform SIM into a regional brand

Our Purpose

To open doors in life through education opportunities To support SIM Groups social mission

Our Core Values

Trust and Respect for the Individual Teamwork Open and Timely Communication Performance Excellence Spirit of Innovative Adventure

Our Culture

An open culture where staff trust and respect each other; embrace change and seek ways to innovate; learn and work together as a team.

Our Commitment
To our Members
We care for our members, recognise their importance, and strive to raise the prestige of their membership.

To our Customers

We value our customers and commit ourselves to actively improve our services and products.

To our Employees

We care for our people by creating a conducive work environment, helping them to balance family and work commitments, recognising their contributions, and developing them to their full potential.

To our Community

We honour our social obligations and pledge to be a good corporate citizen by always acting professionally and ethically in all matters.

GENERAL PROGRAMME INFORMATION

SIM has a successful history of offering Graduate Diplomas in the various business fields and industry. The very first Graduate Diploma in Personnel Management was launched in 1978. Subsequently, other Graduate Diplomas in Marketing, Financial Management and Business Administration were offered to forward-looking executives and managers who desired to upgrade their knowledge and skills and make a mark in establishing the success of management and productivity in Singapore and beyond. The popularity of undertaking Graduate Diploma studies has stemmed from the fact that these SIM programmes are problem-centred, real, inquisitive and practical. Participants who enrolled in the postgraduate programmes discussed and debated on how management activities in various functional areas may excel in a pragmatic way so that Singapore and broader global society could be successful, fluid entities in perpetual renovation, innovation and improvement. There was a cross-fertilisation, reflection and exchange of views in and outside class. Many participants internalised new strategies and operations from their embryonic deliberations in class. In such classes, SIM lecturers, as practitioners from industry and commerce, were able to act as catalysts of change to help participants implement their ideas in their various places of work.

Programme Objective

Graduate Diploma in Business Administration (GDBA) In an evolving business world in which business functions are increasingly integrative as well as global, and where speed, innovation and quality provide the competitive advantage to business success, an understanding of the core entrepreneurial issues of enterprise is essential to every professional regardless of his or her specialisation. The main aims of this programme are to: 1. Provide professionals with an overview of the business enterprise and its entrepreneurial functions; and 2. Develop basic expertise in strategic thinking, critical organisational analysis, understanding organisational dynamics, operations management and decision making, people, marketing and knowledge management, and promoting change. On completion of the GDBA, graduates will typically be able to: 1. Demonstrate foundational competencies in key functional areas of business enterprise; 2. Demonstrate understanding of strategic thinking; 3. Demonstrate an enterprising, forward-looking and professional outlook; 4. Appreciate the process of developing accounting information for managerial control and decision-making; 5. Apply good human relations and human capital management practices; 6. Develop a global and regional mindset; and 7. Apply core thinking skills in real-life decision-making problems. Graduate Diploma in Human Resource Management (GDHRM) The new economy is more dynamic than ever before. In such an environment, the need to manage and develop human resources for the purpose of driving innovation and productivity and garnering an ability to manage a high quality work life has become increasingly strategic to organisational success. Much of the task of optimising the contribution of human resources has been entrusted to human resource professionals and all other managers who need to work with people in the organisation. These professionals and managers face the challenge of designing training, reward, selection and industrial relations systems that are appropriate for the new economy of the 21st century. The main aims of this programme are to: 1. Provide professionals with relevant skills and practical knowledge to equip them for the human resource development and management roles that their employment demands; and 2. Enable graduates and managers to acquire specialised knowledge in employee recruitment and selection, training and development, knowledge management and performance management. On completion of the GDHRM, graduates will typically be able to: 1. Lead and facilitate the activities of the human resource function and manage the challenges of people management; 2. Plan and utilise organisational human resources effectively; 3. Practise effective recruitment and selection; 4. Design and manage an effective performance-reward system; 5. Build effective teams and facilitate innovation and organisational change; 6. Facilitate proactive and sound tripartite industrial relations; 7. Facilitate the development and investment of human resources; 8. Support the management of human resources across borders; and 9. Appreciate the implications of human resource management decisions.

Programme Structure

The Graduate Diploma programmes are offered on a part-time basis only. Each programme can be completed in 12 months. Students are expected to attend lectures two times a week. Lectures are held between Monday and Friday evenings at SIM HQ, 461 Clementi Road, Singapore 599491. Each lesson is three hours in duration.

Promotion and Graduation

Each module is assessed through a combination of continuous assessment and end-of-semester examination. To attain a pass for each module, students must achieve an overall minimum GPA of 1.0 (grade D). To graduate with a Graduate Diploma in Business Administration or Graduate Diploma in Human Resource Management, students must successfully complete and pass all six modules of the respective programme. Graduating students will be issued a result transcript and awarded with a Graduate Diploma certificate from SIM upon graduation.

Mode of Delivery

The course is 100% face-to-face lecture. The course work includes attendance at lectures, discussions of case studies, class participations, presentations, completion of individual/ group written assignments. In addition to the lessons being taught in class, students are also required to make use of relevant websites and the Internet for research purposes and do a large part of their studies in their own time.

Job Prospect/Opportunities for Further Study After Graduation

Assessment and Examination

Students will be assessed on a continuous basis throughout the one-year programme. Continuous assessments include case studies, presentations, class discussions and participation, individual and/or group projects, quizzes, and other forms of assessments. In addition to continuous assessments, most modules require students to undertake a final examination. The end-of-semester main examination is normally held in March/July/November. The supplementary examination is normally held in April/August/December.

There are many employment opportunities in the private and public sectors for Graduate Diploma graduates. The programmes help graduates to acquire business know-how when moving up to supervisory or managerial positions. They are also a good training route when these graduates switch to functional areas like human resource, marketing, etc. The Graduate Diplomas will be post-experience in nature, problem-centred and practical-oriented without compromising on academic rigour. They are also a popular alternative to a Masters programme as these Graduate Diplomas can provide a more focused curricula thus reducing the commitment in terms of cost and time for the students.

Attendance

Attendance is monitored regularly. Students must achieve an overall attendance of 75% and above to be eligible for the examinations.

MODULE DESCRIPTIONS
Semester 1 Duration September December 2013 Graduate Diploma in Business Administration (GDBA) Human Capital Management This module prepares students to have a good understanding of the concepts of human capital management function. It aims to equip students with important human capital management competencies that are focused on attracting, developing, retaining and managing people in the context of contemporary organisations. Graduate Diploma in Human Resource Management (GDHRM) Strategic Human Resource Management This module focuses on strategic human resource management as a process of linking the human resource function with the strategic objectives of the business enterprise. The role of human resource as a business partner will be emphasised throughout the module to give students a clear understanding of the two-way process by which strategy-formulation at the business level feeds into and is formed by human resource issues. Staffing and Employee Development This module focuses on the understanding of human resource practices in employee staffing and development, including talent management, recruitment, employee selection, training, e-learning and development within a wide labour market context. Various recruitment and selection methodologies would be studied. Training and career development needs would be analysed. Managing Organisational Change and Development This module explores issues related to managing change, innovation and development in organisations. It involves participants of an enterprise or organisational unit to diagnose its concerns, issues and opportunities for deliberate change. It attempts to apply organisation development interventions and action learning to facilitate the change process for continuous innovation, learning and self-renewal. Employment Relations and Law This module enables students to acquire knowledge of interests, ideologies and equity issues in employment relationships within the tripartite industrial relations system of Singapore. Essential legal requirements are discussed to facilitate an understanding of employer and employee rights and responsibilities; the structure strategies and behaviours of trade unions; and collective bargaining and conciliation processes including the nature of position-based and interest-based bargaining strategies. The role of organisations in the tripartite industrial relations system is also explored as an example of an Asian approach to employment relations.

Operations and Supply Chain Management This module examines the processes within the operations and value chain of an enterprise from the point of view of an operations manager who must integrate supplier relations, production and factory floor operations, and the financial and human dimensions of the enterprise.

January April 2014

Marketing Management This module provides an overview of the marketing process, for both consumer and business-to-business marketing, in which products proceed from the place of production to final use and consumption. Decisions on pricing, product design, branding, positioning, promotion and distribution are analysed and marketing plans developed.

Financial Management This module is designed for various functional managers to understand the main principles and concepts of basic financial management in the corporate world today.

Semester 3

Duration May August 2014

Graduate Diploma in Business Administration (GDBA) Strategic Management This module provides students with insights into how contemporary organisations do strategy. Various models, such as the rational-economic perspective, the stakeholder perspective, and the dynamic and entrepreneurial perspective, will be explored to give students an overall understanding of the various approaches by which enterprises attempt to achieve competitive advantage and the management of resources. Legal Framework for Business This module aims to provide students with a basic understanding of the law and its application in todays dynamic business environment. It focuses on the law relating to commercial transactions within the legal framework of Singapore.

Graduate Diploma in Human Resource Management (GDHRM) Performance Management and Rewards Reward management directly relates to the tasks performed by human resources to effect organisational results. This module examines the whole process of managing performance from planning, benchmarking, evaluating and rewarding performance. In the process, various methods for evaluating jobs to determine contribution, equity and both financial and non-financial rewards would be discussed.

International Human Resource Management This module investigates the practice of international human resource management in multinational organisations. It gives students an opportunity to explore the international dimensions of the core aspects of human resource management including the linkages of international business strategy and structure, international transfers and staffing, total remuneration perspectives, international compensation trends, industrial relations, and the training, development and performance of international staff.

ENROLMENT

Duration

The Graduate Diploma programmes are offered part-time over 12 months (September 2013 - August 2014). There is only one intake a year in September. There are a total of three semesters per programme. Each semester is four months in length.

Minimum Number of Students Required for Class Commencement

For a class to commence, there must be minimum of 25 students. In the event that the class cannot commence due to low take up rate, students will be informed at least one month prior to class commencement.

Candidature Period

The maximum allowed period for a student to complete each one-year programme is two years. The candidature period of two years includes repeat semesters or leave of absence. Any student who fails to complete the programme within the maximum allowed period will not be entitled to any recourse or refund.

Study Loans

Students may obtain study loans from these banks and institutions under a course financing scheme (subject to approval). All loan inquiries and applications are to be dealt with the banks and institutions directly. For more information, please call: Maybank Tel: 1800 629 2265 | Website: www.maybank2u.com.sg POSB Tel: 6333 0033 | Website: www.posb.com.sg RHB Bank Berhad Tel: 1800 323 0100 | Website: www.rhbbank.com.sg

Admission Criteria

GDBA - A non-business degree from a recognised university. GDHRM - A degree from a recognised university. Applicants whose academic qualifications are not attained in the English medium are required to demonstrate proficiency in English with the minimum total score indicated below: Paper-based TOEFL 580 Internet-based TOEFL 92 IELTS 6.5 Note: TOEFL or IELTS test scores must be less than two years at point of enrolment.

Interest-Free Instalment Plans

Course Fee

When you charge above S$500 to your Citibank or OCBC Visa/MasterCard, you can enjoy interest-free instalments of six or 12 months. Terms and conditions apply. For more information, please call: Citibank Tel : 1800 225 5225 | Website: www.citibank.com.sg OCBC Tel : 1800 363 3333 | Website: www.ocbc.com.sg

The total course fee required to complete six modules for each programme is S$5,778. Each module is S$963. The course fee does not include textbooks. All fees are inclusive of 7% GST and payable prior to commencement of each semester.

application & admission

How to Apply
Application
Applicants are to apply online at www.simge.edu.sg/apply by the closing date indicated.

Application Fees and Payment

An application fee is payable for each application that is submitted. This fee (inclusive of 7% GST) is non-refundable and non-transferable. The fee will be refunded fully only if the intake does not commence.
Online application fee Local applicants S$74.90

Supporting Documents

1. By the application closing date, you must have attained the minimum qualification required for the programme. 2. Upload the scanned copies of the required supporting documents into your e-application within 7 days of submitting your e-application, or by closing date, whichever is earlier. 3. Bring along the ORIGINAL documents for verification at SIMs Student Recruitment Centre, Level 2 within 7 days of submitting your e-application, or by closing date, whichever is earlier. Before you commence the e-application, please ensure that you have the scanned copies of the following documents on hand for uploading and entry in the e-application form: a) A photograph: i) taken within the last 3 months; ii) showing the full face and without headgear (headgear worn in accordance with religious or racial customs is acceptable but must not hide the facial features); iii) between 25mm and 35mm from chin to crown and 35mm wide by 45mm high without border; and iv) in a dimension of 400 by 514 pixels. b) Your photograph image file attachment should: i) be in JPEG format; ii) file size should be around 60 Kbytes; and iii) preferred dimension of the photo image is 400 by 514 pixels. You may use our online image editing tool to meet the above file size and dimension specifications. c) Your identification documents, i.e. NRIC or FIN/Passport and Birth Certificate (for international applicants). d) All your educational certificates and transcripts (including your O and A level certificates, etc). Translated and notarised copies of the documents are required if they are not in English Language. Please save and scan the various pages of a similar document type in one file. For example, if your Diploma transcript has 3 pages, scan all 3 pages into one file for uploading. All copies of document should be reduced to A4 size.

Please ensure that you have a valid MasterCard/Visa Credit Card or eNETS for e-payment of application fees. Other modes of payment are not accepted for e-application.

Application Outcome

All applicants will be informed of their application outcome in writing via applicants email and SIM applicant portal at least one month before course commencement. Verbal offers of admission will not be made nor accepted. The Admissions Committee selects students for admission into the programme based on individual merits. Possession of one or more of the qualifications listed does not guarantee automatic entry to the programme. SIM and our university partners reserve the right to withdraw an offer of admission and cancel the enrolment of any person where such an offer was made on the basis of incomplete or inaccurate information supplied by the applicant or a certifying authority.

Acceptance

To confirm the acceptance of offer, successful applicants will have to adhere to the following before the stipulated deadline: Submit a copy of the duly completed and signed Form 12 in accordance to the Private Education Act Submit a copy of duly completed and signed PEI-student contract Submit all other required documents to SIM Make payment to SIM

Course Fees Payment

You may make your first payment of course fees at the payment counters in SIM HQ or via e-payment (Visa/MasterCard only).

Payment Counters in SIM HQ

The modes of payment available are cash, cheque, Nets, cash card, Visa/MasterCard and/or Cashier/Money/Postal order. We accept up to four different modes of payment combination. All payments are to be in Singapore dollars. For cheque payment, the cheque must be crossed, and made payable to Singapore Institute of Management Pte Ltd. It should not be post-dated. For Nets payment, the daily limit is S$2,000 or S$3,000, depending on the bank and your personal limit. For credit card payment, the limit is subjected to your available balance at the point of payment. We accept Visa and MasterCard only.

Applications with incomplete, inaccurate information and not accompanied by supporting documents will NOT be processed and considered.

Private Education Act

Under the new Private Education Act, legislated in December 2009, a Council for Private Education (CPE) was set up to regulate the private education industry in Singapore. All Private Education Institutions (PEIs) are required to comply with the regulations under the Act in order to continue operations. Following are the requirements which Singapore Institute of Management Pte Ltd (SIM PL) has put in place:-

Medical Insurance

SIM PL has in place a group medical insurance scheme for all its students. This medical insurance scheme will have a minimum coverage as follows:- an annual coverage limit of S$20,000 per student, covers up to B2 ward in government and restructured hospitals and provides for 24 hours coverage in Singapore and overseas (if student is involved in SIM PL-related activities) throughout the course duration. For more information on medical insurance, visit www1.simge.edu.sg/medicalinsurance

PEI-Student Contract

CPE, in aiming to enhance the confidence of students and their parents in the quality of education in Singapore, has stipulated that all PEIs must sign a PEI-Student Contract with students. The contract sets out the terms and conditions governing the relationship between the student and PEI. SIM PL will honour all terms and conditions in the contract and in all communication materials. Students may request for a copy of the PEI-Student Contract from SIM PL or view it on the CPE website (www.cpe.gov.sg).

Refund Policy Withdrawal and Change of Course

Percentage of aggregate amount of the course fees and miscellaneous fees paid 95% Refund Receipt of original fully completed hardcopy Student Request Form with relevant supporting documentary proof (Maximum Refund) More than 14 days before the course commencement date Within 14 days before the course commencement date OR within 7 days after the course commencement date More than 7 days after the course commencement date

75% Refund

Cooling-Off Period

There will be a cooling-off period of 7 working days after signing the PEI-Student Contract. Students have the right to cancel the contract within the 7 working days and be entitled to the Maximum Refund amount stipulated under Clause 2.4 of the PEI-Student Contract (less any course fees consumed by the Student if the withdrawal date is later than the course commencement date). After the cooling-off period, SIM PLs refund policy will apply.

No refund

Notes:

1. Application fee for courses is non-refundable and non-transferable. 2. All requests for refunds arising from withdrawal and change of course must be accompanied with an original fully completed hardcopy Student Request Form (downloadable from the SIM GE website and the Students Portal) with relevant supporting documentary proof. 3. Refunds (if any) will be processed within 7 working days of receipt of the original fully completed hardcopy Student Request Form with relevant supporting documentary proof. Forms that are received after 12.00 noon would be considered as submission on the next working day. 4. Approval for change of course will be granted on a case-by-case basis and subject to each individual meeting the course admission requirements. 5. Transferring to another institution is deemed as a withdrawal from SIM PL. 6. Course fees must be paid in full before the course commencement date.

Fee Protection Scheme

SIM PL adopts a Fee Protection Scheme (FPS) to protect the paid fees of both local and international students. The FPS serves to protect the students fees in the event that the PEI is unable to continue operations due to insolvency, and/or regulatory closure. In addition, the FPS protects the student if the PEI fails to pay penalties or return fees to the student arising from judgments made against it by the Singapore courts. The FPS is compulsory for all students and is available in 2 forms, either Escrow or Insurance Protection Scheme. For more information, visit www1.simge.edu.sg/edutrust. SIM PL has appointed Lonpac Insurance Bhd as the FPS insurance provider. Under the FPS insurance scheme, students fees are insured by Lonpac Insurance Bhd. In case of events, as stated above, students will be able to claim their paid fees from Lonpac Insurance Bhd. SIM PL has also appointed Hong Kong and Shanghai Banking Corporation Limited (HSBC) as the FPS escrow provider. Under the FPS escrow scheme, students will pay their fees directly to HSBC. HSBC will act as the custodian of students fees and will only disburse the fees to SIM PL on a fixed schedule. Again, in case of events as stated above, students will be able to retrieve their unconsumed fees from HSBC. More details of the FPS can also be found in the FPS Instruction Manual, available at www.cpe.gov.sg

Condentiality
SIM PL is committed to maintaining the confidentiality of the students personal information and undertakes not to divulge any of the students personal information to any third party without the prior written consent of the student SUBJECT TO the obligation of SIM PL to disclose to any Singapore government authority any information relating to the student in compliance with the law and/or to the organisation conferring/awarding the qualification.

ViBes whY studY at sim gloBal education

SIM Campus Development Master Plan (Artist Impression)

VIBES@SIM The promise of a holistic

learning experience that ensures success
SIM GE helps you achieve your career aspirations by offering industry-relevant curricula coupled with a stimulating environment. Our approach towards a career-enhancing learning experience is captured in VIBES@SIM.

management library, computer laboratories, a members lounge and business centre that cater to membership activities and executive development courses.

Blend of Culture
With a blend of 40 nationalities from across the globe, SIM GEs remarkable global mix of cultural diversities provides an excellent platform for cultural exchange and knowledge sharing. A diverse student population coupled with international faculty from across the world is your gateway to an education experience with a global mindset in the epicentre of buzzing Asia.

Vibrancy of Student Life

Brace yourself for a plethora of learning opportunities that will facilitate your pursuit of a satisfying career. Stay plugged into the latest industry trends through 12 special Interest Groups, and connect with other like-minded professionals for sharing of best practices and experiences. With a community boasting more than 38,000 members, you can leverage our networks for greater success.

Education Options
Whether you are a CEO, frontline manager, executive, or a recent graduate, SIM GE offers over 50 full-time and part-time academic programmes through more than 10 partner universities at masters, bachelors, graduate diploma and diploma levels. Explore areas such as applied science, arts, business, communication, design, finance, information technology, hospitality, management, nursing, social sciences and more.

Infrastructure + Technology
SIM GE ensures that the student-centric campuses are outfitted with the latest in technology and facilities to enhance your learning experience. SIM campuses are enabled with high-speed wireless Internet access and the latest in technology connecting you to a wealth of information and online services.

Stability
A 49-year-old heritage over 115,000-strong alumni student enrolment of over 33,500 and more than 1,600 top-notch faculty, the SIM Group is the premier organisation for higher education and lifelong learning in Singapore and the region. Committed to the welfare of every student, SIM GE extends support to all its students, from financial assistance schemes to counselling services and structured processes for grievance resolution. SIM GE also provides a 24-hour medical insurance coverage for all its students both in Singapore, and overseas (if students are involved in SIM-related activities) throughout the course duration. Information on student support services is available at www1.simge.edu.sg/support

SIM HQ at Clementi

The SIM Headquarters along Clementi Road is SIMs main and largest campus. To cater to our fast-growing student population, SIM has embarked on a $300 million Campus Development Master Plan to more than double our main campus over two phases to be completed in 2014. Current facilities include over 130 lecture theatres, tutorial and seminar rooms, as well as computer laboratories, a multi-purpose hall seating 1,600, a student lounge, study spaces with open courtyard, a student hub with cyber stations and a management library. The main campus currently houses the Tay Eng Soon Library, Singapores largest and most comprehensive management library.

SIM Mangement House

Set in the tranquil residential estate of Namly Avenue, the SIM Management House has 20 lecture theatres and seminar rooms,

Singapore Institute of Management Pte Ltd 461 Clementi Road Singapore 599491 Tel: +65 6248 9746 Fax: +65 6462 9411 Email: [email protected] www.simge.edu.sg

This brochure contains key information, accurate as at time of print on 1 February 2013. For the most updated and complete programme information, refer to our website at www.simge.edu.sg SIM reserves the right to change the information, including fees, herein at any time.

Members of The SIM Group