SERVICE MANUAL Samsung CLP 320-325

Service Manual
Color Laser Printer

CLP-320/325 Series
CLP-320/325/326/320N/321N/325W
- Model series : CLP-320/325
CLP-320N/CLP-321N(Network model)
CLP-325W (Wireless model)
- Speed(Color/Mono) : 4/16 ppm(A4). 4/17ppm(Let)
- Printing resolution : Max. 2,400 x 600 dpi
- Emulation : SPL-C / PCL-6(Network Model)
- Memory : 32MB (USB Model)
256MB (Network/Wireless Model)
- Processor : J upiter5(360MHz,CLP-320/325/320N/325W)
- Interface : IEEE 802.3,Ethernet(10/100Mbps)
Wireless: IEEE 802.11b/g(Only wireless model)
- Toner Cartridge
Initial : 1K Toner(K), 0.7K Toner(C,M,Y, each)
Sales : 1.5K Toner(K), 1K toner(C, M, Y each)
- Printer Life : 100,000 pages
Monthly Max. Duty : 20,000 pages/month
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1.1 Safety Warning 1-1
1.2 Caution for safety 1-2
1.3 ESD Precautions 1-5
2.1 Product Specifcations 2-1
2.1.1 Product Overview 2-1
2.1.2 Prouduct Specifcation 2-2
2.1.3 Model Comparison Table 2-10
2.2 System Overview 2-11
2.2.1 System Structure 2-11
2.2.2 Main PBA Description 2-18
2.2.3 CRUM 2-25
2.3 S/W Structure and Descriptions 2-26
2.3.1 Architecture 2-26
2.3.2 Language Monitor 2-26
2.3.3 Status Monitor 2-26
2.3.4 Network Interface 2-27
2.3.5 Printer Driver <->Status Monitor 2-27
2.3.6 System F/W Flow 2-28
2.3.7 CRUM Overview 2-29
2.3.8 Initailize Flow 2-30
3.1 Precautions when replacing parts 3-1
3.1.1 Precautions when assembling and disassembling 3-1
3.1.2 Preautions when handling PBA 3-1
3.1.3 Releasing Plastic Latches 3-1
3.2 Parts for Maintenance and Repair 3-2
chapter 1 Precautions
chapter 2 Product Overview
Contents
chapter 3 Disassembly and Reassembly
3.2.1 Replacement interval for parts with a limited life 3-2
3.2.2 Printer Cleaning 3-3
3.3 Information Related to Disassembly and Assembly 3-4
3.3.1 Special service parts 3-4
3.3.2 Screws used in the printer 3-5
3.4 Disassembly Procedure 3-7
3.4.1 Cover 3-7
3.4.2 ITB 3-9
3.4.3 Fuser unit 3-9
3.4.4 HVPS board 3-10
3.4.5 Main PBA 3-11
3.4.6 SMPS board 3-11
3.4.7 LSU 3-12
3.4.8 Holder Pad 3-12
3.4.9 Transfer roller 3-13
3.4.10 OPE PBA 3-14
3.4.11 Pick up roller 3-15
4.1 Alignment and Adjustments 4-1
4.1.1 Control Panel 4-1
4.1.2 J am Removal 4-9
4.1.3 Firmware upgrade 4-13
4.1.4 Periodic Defective Image 4-14
4.1.5 Using the smart pane program 4-15
4.1.6 How to use EDC (Engine Diagnostic Control) Mode 4-17
4.2 Troubleshooting 4-22
4.2.1 Procedure of Checking the Symptoms 4-22
4.2.2 Troubleshooting Checklist 4-23
4.2.3 Solving General Printing Problems 4-24
4.2.4 Solving Print Quality Problems 4-32
4.2.5 Common Windows Problems 4-50
4.2.6 Common Macintosh Problems 4-51
chapter 4 Alignment and Troubleshooting
Contents
4.2.7 Common Linux Problems 4-52
4.2.8 Major Problems Trouble shooting 4-56
5.1 Block Diagram 5-1
5.2 Connection Diagram 5-2
6.1 Tool for Troubleshooting 6-1
6.2 Acronyms and Abbreviations 6-2
6.3 Select a location for the printer 6-4
6.4 A4 ISO 19798 Standard Pattern 6-5
Contents
chapter 6 Reference Information
chapter 5 System Diagram
attached Parts Catalog
Precautions
Service Manual
1-1
Samsung Electronics
In order to prevent accidents and damages to the equipment please read the precautions listed below
carefully before servicing the product and follow them closely.
1.1 Safety warning
(1) Only to be serviced by a factory trained service technician.
High voltages and lasers inside this product are dangerous. This product should only be serviced by a
factory trained service technician.
(2) Use only Samsung replacement parts.
There are no user serviceable parts inside the product. Do not make any unauthorized changes or
additions to the product as these could cause the product to malfunctions and create an electric shocks
or fre hazards.
(3) Laser Safety Statement
The product is certifed in the U.S. to conform to the requirements of DHHS 21 CFR, chapter 1
Subchapter J for Class 1(1) laser products, and elsewhere, it is certifed as a Class I laser product con-
forming to the requirements of IEC 825. Class I laser products are not considered to be hazardous. The
laser system and product are designed so there is never any human access to laser radiation above a
Class I level during normal operation, user maintenance, or prescribed service condition.
Warning >> Never operate or service the product with the protective cover removed from Laser/Scanner
assembly. The refected beam, although invisible, can damage your eyes.
When using this product, these basic safety pre-cautions should always be followed to reduce
risk of fre, electric shock, and personal injury.
1. Precautions
Precautions
Service Manual
1-2
Samsung Electronics
1.2 Caution for safety
1.2.1 Toxic material
This product contains toxic materials that could cause illness if ingested.
(1) If the LCD control panel is damaged, it is possible for the liquid inside to leak. This liquid is toxic.
Contact with the skin should be avoided. Wash any splashes from eyes or skin immediately and contact
your doctor. If the liquid gets into the mouth or is swallowed, see a doctor immediately.
(2) Please keep imaging unit and toner cartridge away from children. The toner powder contained in the
imaging unit and toner cartridge may be harmful, and if swallowed, you should contact a doctor.
1.2.2 Electric shock and fre safety precautions
Failure to follow the following instructions could cause electric shock or potentially cause a fre.
(1) Use only the correct voltage, failure to do so could damage the product and potentially cause a fre or
electric shock.
(2) Use only the power cable supplied with the product. Use of an incorrectly specifed cable could cause the
cable to overheat and potentially cause a fre.
(3) Do not overload the power socket, this could lead to overheating of the cables inside the wall and could
lead to a fre.
(4) Do not allow water or other liquids to spill into the product, this can cause electric shock. Do not allow
paper clips, pins or other foreign objects to fall into the product, these could cause a short circuit leading
to an electric shock or fre hazard.
(5) Never touch the plugs on either end of the power cable with wet hands, this can cause electric shock.
When servicing the product, remove the power plug from the wall socket.
(6) Use caution when inserting or removing the power connector. When removing the power connector, grip it
frmly and pull. The power connector must be inserted completely, otherwise a poor contact could cause
overheating possibly leading to a fre.
(7) Take care of the power cable. Do not allow it to become twisted, bent sharply around corners or wise
damaged. Do not place objects on top of the power cable. If the power cable is damaged it could overheat
and cause a fre. Exposed cables could cause an electric shock. Replace the damaged power cable
immediately, do not reuse or repair the damaged cable. Some chemicals can attack the coating on the
power cable, weakening the cover or exposing cables causing fre and shock risks.
(8) Ensure that the power sockets and plugs are not cracked or broken in any way. Any such defects should
be repaired immediately. Take care not to cut or damage the power cable or plugs when moving the
machine.
(9) Use caution during thunder or lightning storms. Samsung recommends that this machine be disconnected
from the power source when such weather conditions are expected. Do not touch the machine or the
power cord if it is still connected to the wall socket in these weather conditions.
(10) Avoid damp or dusty areas, install the product in a clean well ventilated location. Do not position the
machine near a humidifer or in front of an air conditioner. Moisture and dust built up inside the machine
can lead to overheating and cause a fre or cause parts to rust.
(11) Do not position the product in direct sunlight. This will cause the temperature inside the product to rise
possibly leading to the product failing to work properly and in extreme conditions could lead to a fre.
(12) Do not insert any metal objects into the machine through the ventilator fan or other part of the casing, it
could make contact with a high voltage conductor inside the machine and cause an electric shock.
Precautions
Service Manual
1-3
Samsung Electronics
1.2.3 Handling precautions
The following instructions are for your own personal safety to avoid injury and so as not to damage the
product.
(1) Ensure the product is installed on a level surface, capable of supporting its weight. Failure to do so could
cause the product to tip or fall.
(2) The product contains many rollers, gears and fans. Take great care to ensure that you do not catch your
fngers, hair or clothing in any of these rotating devices.
(3) Do not place any small metal objects, containers of water, chemicals or other liquids close to the product
which if spilled could get into the machine and cause damage or a shock or fre hazard.
(4) Do not install the machine in areas with high dust or moisture levels, beside on open window or close to a
humidifer or heater. Damage could be caused to the product in such areas.
(5) Do not place candles, burning cigarettes, etc on the product, These could cause a fre.
1.2.4 Assembly / Disassembly precautions
Replace parts carefully and always use Samsung parts. Take care to note the exact location of parts and also
cable routing before dismantling any part of the machine. Ensure all parts and cables are replaced correctly.
Please carry out the following procedures before dismantling the product or replacing any parts.
(1) Check the contents of the machine memory and make a note of any user settings. These will be erased if
the main board or network card is replaced.
(2) Ensure that power is disconnected before servicing or replacing any electrical parts.
(3) Disconnect interface cables and power cables.
(4) Only use approved spare parts. Ensure that part number, product name, any voltage, current or
temperature rating are correct.
(5) When removing or re-ftting any parts do not use excessive force, especially when ftting screws into
plastic.
(6) Take care not to drop any small parts into the machine.
(7) Handling of the OPC Drum
- The OPC Drum can be irreparably damaged if it exposed to light.
Take care not to expose the OPC Drum either to direct sunlight or to fuorescent or incandescent room
lighting. Exposure for as little as 5 minutes can damage the surface of the photoconductive properties
and will result in print quality degradation. Take extra care when servicing the product. Remove the OPC
Drum and store it in a black bag or other lightproof container. Take care when working with the Covers
(especially the top cover) open as light is admitted to the OPC area and can damage the OPC Drum.
- Take care not to scratch the green surface of OPC Drum Unit.
If the green surface of the Drum Cartridge is scratched or touched the print quality will be compromised.
Precautions
Service Manual
1-4
Samsung Electronics
1.2.5 Disregarding this warning may cause bodily injury
(1) Be careful with high temperature components.
The fuser unit works at a high temperature. Use caution when working on the product. Wait for the fuser
to cool down before disassembly.
(2) Be careful when working around the rotating parts.
When operating a product, keep all bodily items and clothing away from moving parts [e.g. fngers, hair,
tie, etc.] (Paper feeding entrance, motor, fan, etc.).
(3) When moving the product :
- When transporting/installing the equipment, employ four persons and be sure to hold the lifting handles.
- Be sure not to hold the movable parts or units (e.g. the control panel, DADF) when transporting the
equipment.
- Be sure to use a dedicated outlet with 110V/220V power input.
- The equipment must be grounded for safety.
- Select a suitable place for installation. Avoid excessive heat, high humidity, dust, vibration and direct
sunlight.
- Provide proper ventilation since the equipment emits a slight amount of ozone.
- The equipment must be installed near the socket outlet and must be accessible.
- Be sure to fx and plug in the power cable securely after the installation so that no one trips over it.
Precautions
Service Manual
1-5
Samsung Electronics
1.3 ESD precautions
Certain semiconductor devices can be easily damaged by static electricity. Such components are commonly
called Electrostatically Sensitive (ES) Devices or ESDs. Examples of typical ESDs are: integrated
circuits,some feld effect transistors, and semiconductor chip components.
The techniques outlined below should be followed to help reduce the incidence of component damage
caused by static electricity.
Caution >>Be sure no power is applied to the chassis or circuit, and observe all other safety precautions.
1. Immediately before handling a semiconductor component or semiconductor-equipped assembly, drain
off any electrostatic charge on your body by touching a known earth ground. Alternatively, employ a
commercially available wrist strap device, which should be removed for your personal safety reasons prior
to applying power to the unit under test.
2. After removing an electrical assembly equipped with ESDs, place the assembly on a conductive surface,
such as aluminum or copper foil, or conductive foam, to prevent electrostatic charge buildup in the vicinity
of the assembly.
3. Use only a grounded tip soldering iron to solder or desolder ESDs.
4. Use only an anti-static solder removal device. Some solder removal devices not classifed as anti-static
can generate electrical charges suffcient to damage ESDs.
5. Do not use Freon-propelled chemicals. When sprayed, these can generate electrical charges suffcient to
damage ESDs.
6. Do not remove a replacement ESD from its protective packaging until immediately before installing it.
Most replacement ESDs are packaged with all leads shorted together by conductive foam, aluminum foil,
or a comparable conductive material.
7. Immediately before removing the protective shorting material from the leads of a replacement ESD, touch
the protective material to the chassis or circuit assembly into which the device will be installed.
8. Maintain continuous electrical contact between the ESD and the assembly into which it will be installed,
until completely plugged or soldered into the circuit.
9. Minimize bodily motions when handling unpackaged replacement ESDs. Normal motions, such as
the brushing together of clothing fabric and lifting ones foot from a carpeted foor, can generate static
electricity suffcient to damage an ESD.
Product spec and feature
Ser vice Manual
2-1
Samsung Electronics
2.1 Product Specifcations
2.1.1 Product Overview
Item Descriptions
Basic Model CLP-320/325
Series Model CLP-320N : Network Model
CLP-325W : Wireless Model
Main Specifcation
1. Speed
Up to 16 ppm in A4 (17 ppm in Letter)
Up to 4 ppm in A4 (4 ppm in Letter)
2. Printing Resolution
Max. 2400x600 dpi effective output
3. Processor
Jupiter5 (360MHz,CLP-320/325/320N/325W)
4. Printer Language Emulations
SPL-C (CLP-320/325/320N/325W), PCL-6 (320N/325W)
5. Memory
FLASH ROM
- 2MB : CLP-320/325
- 32MB : CLP-320N/325W
DDR2 SDRAM
- 32MB : CLP-320/325
- 256MB : CLP-320N/325W
EEPROM memory
- CLP-325 (8KB)
- CLP-325W (64KB)
- CLP-320N (32KB)
6. Interfaces
One USB port (CLP-320/325/320N/325W)
One 10/100 Base T network connector (CLP-320N/325W)
One IEEE802.11b/g/n (CLP-325W)
7. Control Panel
No LCD,3 keys ,7single LEDs and 1 dual LEDs
8. Toner cartridge
Black : 1K (initial) / 1.5K (sales)
Color : 0.7K (initial) / 1K (sales)
9. Color
There are two kinds of colors. (Gray and Black)
2. Product spec and feature
Ser vice Manual
2-2
Samsung Electronics
2.1.2 Prouduct Specifcation
Specifcations are correct at the time of printing. Product specifcations are subject to change without notice.
See below for product specifcations.
2.1.2.1 General Print Engine
Item CLP-320/325 CLP-320N/CLP-325W
Print Speed Simplex B&W : 17ppm@Letter B&W : 17ppm@Letter
16ppm@A4 16ppm@A4
Color : 4ppm@A4,.Letter Color : 4ppm@A4,.Letter
Duplex NA NA
Print Emulation SPL-C PCL-6
Auto Emulation Sensing NA NA
Font Type NA NA
Number NA NA
Power Save Yes (5/10/15/30/60/120min.) Yes (5/10/15/30/60/120min.)
Resolution Normal Up to 2400X600dpi Class
(Default 1200x600 dpi)
Up to 2400X600dpi Class
(Default 1200x600 dpi)
Optical: 600x600 Dpi Optical: 600x600 Dpi
RET NA NA
Toner Save NA NA
FPOT From Ready Less than 26 sec ( Color ) Less than 26 sec ( Color )
Less than 14 sec ( B&W ) Less than 14 sec ( B&W )
From Idle Less than 57 sec ( Color ) Less than 57 sec ( Color )
Less than 45 sec (B&W) Less than 45 sec (B&W)
From Cold Boot Less than 57 sec ( Color ) Less than 57 sec ( Color )
Less than 45 sec (B&W) Less than 45 sec (B&W)
Duplex Print NA NA
Printable Area 210 x 297 mm (A4) 210 x 297 mm (A4)
216 x 279 mm (Letter) 216 x 279 mm (Letter)
216 x 355.6 mm (Legal) 216 x 355.6 mm (Legal)
Print Margin Side Margin: 4.232mm Side Margin: 4.232mm
Top Margin: 4.233mm Top Margin: 4.233mm
Ser vice Manual
2-3
Samsung Electronics
2.1.2.2 Controller & S/W
MPU Jupiter5 (360Mhz) Jupiter5 (360Mhz)
Memory Standard / Max. 256MB/256MB 256MB/256MB
Type DDR2 SDRAM (32MB) DDR2 SDRAM (256MB)
Expand Memory Slot & Type NA NA
Compression Technology YES YES
Supporting OS Microsoft Windows:
2000/2003/XP(Include 64bit),Vista
MacOS:10.3 ~ 10.6
Linux(Printer only)OS:
Red Hat 8~9, Fedora Core 1~4
Mandrake 9.2~10.1
SuSE 8.2~9.2
Microsoft Windows:
2000/2003/XP(Include 64bit),Vista
MacOS:10.3 ~ 10.6
Linux(Printer only)OS:
Red Hat 8~9, Fedora Core 1~4
Mandrake 9.2~10.1
SuSE 8.2~9.2
Default Driver SPL-C SPL-C
Driver feature Microsoft Windows:
-Watermark
-N-up printing
-Poster printing
-Manual Dulpex
-Quality(Best,Normal,Draft)
-Color mode(Color, Gray scale)
-Device Color Support
-Color Management Support
[Mac]
-N-up printing
[Linux]
- N-up printing
[Common]
-N/W Install
during driver install
Microsoft Windows:
-Watermark
-N-up printing
-Poster printing
-Manual Dulpex
-Device Color Support
-Color Management Support
[Mac]
-N-up printing
[Linux]
- N-up printing
[Common]
-N/W Install
during driver install
WHQL Windows 2000 including vista Windows 2000 including vista
Ser vice Manual
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Samsung Electronics
Language Locallization [Windows]
- Korean,English,French,Germa
N,Italian,Spanish,Russian,Dutch,
E.Portuguese,B.Portuguese,Fi
Nish,Swedish,Norwegian,Danish
S.Chinese,T.Chinese,Polish,
Hungarian,Greek,Czech,Turkish
[Mac]
- Korean,English,French,GermaN,
Italian,Spanish, S.Chinese,
T.Chinese, E.Portuguese, Dutch
[Linux]
- English Only
[Windows]
- Korean,English,French,Germa
N,Italian,Spanish,Russian,Dutch,
E.Portuguese,B.Portuguese,Fi
Nish,Swedish,Norwegian,Danish
S.Chinese,T.Chinese,Polish,
Hungarian,Greek,Czech,Turkish
[Mac]
- Korean,English,French,GermaN,
Italian,Spanish, S.Chinese,
T.Chinese, E.Portuguese, Dutch
[Linux]
- English Only
Smart Panel USB 320N : USB/Network
325W : USB/Network/Wireless
Network
Default Install Default Install
Network
Management
NA Set IP.SWAS &SWS (Linux, Mac
not support, SWAS&SWS need I
explorer 5.0 or Higher)
NA Management
Smart Thru NA Smart Thru 4
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2-5
Samsung Electronics
2.1.2.3 Interface
Interface

Parallel NA NA
USB USB 2.0 USB 2.0
Network NA Ethernet 10/100 base Tx
Wireless NA 802.11 b/g (only 325W)
Network
Interface
Protocol NA TCP/IP,IPP,SNMPv2
Network OS NA - Microsoft Windows:
98/ME/2000/XP(32/64Bit)
2003 Server(32/64Bit)/ Vista
- Mac OS: 10.3,10.4(Printing
OnTCP/IP)
- Linux OS: Red Hat 8~9,
Fedora Core 1~4
Mandrake 9.2~10.1 & Suse
8.2~9.2
- Unix HP-UX, Solaris,SunOS
SCO UNIX
User
Interface
LCD NA NA
OP UI Key 3 EA, LED 8EA Key 3 EA, LED 8EA
Sound UI NA NA
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2-6
Samsung Electronics
2.1.2.4 Paper Handling
Capacity Cassette 130 Sheets @ 80 g/
Envelop : 5 Sheets
Transparency : 1 Sheets
Label, thick paper : 5 Sheets
GlossyPhoto220 g/ : 1 Sheets
130 Sheets @ 80 g/
Envelop : 5 Sheets
Label, thick paper : 5 Sheets
MP Tray NA NA
Option Cassette 80 Sheets @ 80 g/
Envelop : 5 Sheets
Label , thick paper : 5 Sheets
80 Sheets @ 80 g/
Envelop : 5 Sheets
Label , thick paper : 5 Sheets
Output Capacity Face Down: 100Sheets/20lb
Envelop ; 5 Sheets
Transparency ; 1 Sheets
Label , thick paper ; 10 Sheets
Face Down: 100Sheets/20lb
Envelop ; 5 Sheets
Transparency ; 1 Sheets
Label , thick paper ; 10 Sheets
Output Full Sensing No No
Duplex Manual Duplex Manual Duplex
Paper Type Cassette A4, A5,A6, Letter, Legal,
Executive, Folio, ISO B5, JIS B5
A4, A5,A6, Letter, Legal,
Executive, Folio, ISO B5, JIS B5
Transparency;(Mono Print Only) Transparency;(Mono Print Only)
MP Tray NA NA
Option Tray NA NA
Paper Weight Cassette 16~43 lb. (60 to 163g/) 16~43 lb. (60 to 163g/)
Paper Path Standard output Bottom to Top Front (FIFO) Bottom to Top Front (FIFO)
Straight Through NA NA
Paper Size Max 216 x 355.6mm(8.5x14) 216 x 355.6mm(8.5x14)
Min 76 x 160mm(3x6.3) 76 x 160mm(3x6.3)
Jam Rate Cassette 1/3,000 1/3,000
Multi-Feed Rate Cassette 1/1,500 1/1,500
Printing Skew Top 1.5/201.4mm (Cassette) 1.5/201.4mm (Cassette)
Side 2.0/270.4mm (Cassette) 2.0/270.4mm (Cassette)
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Samsung Electronics
2.1.2.5 Consumables
Item Image Pages Printed Part number Remark
Black Toner
cartridge
Approx. Initial : 1,000 Pages*
Sales : 1,500 Pages*
CLT-K407S,
CLT-K4072S (Black)
CRU
Color Toner
cartridge
Approx. Initial : 700 Pages*
CLT-C407S,
CLT-C4072S (Cyan)
CLT-M407S,
CLT-M4072S (Magenta)
CLT-Y407S,
CLT-Y4072S (Yellow)
Imagine unit Approx. 24000 images* CLT-R407
Waste Toner Approx. 10,000 images CLT-W409
Pick-up roller Approx. 50,000 pages JC97-03028A FRU
Fuser unit Approx. 50,000 pages(B&W)
/ 12,500 pages (Color)
JC91-00978A (220V)
JC91-00997A (110V)
T2 roller Approx. 50,000 pages(B&W)
JC95-01197A
ITB Approx. 50,000 pages(B&W)
JC96-05874A
* Average A4-/letter-sized page count based on Std. ISO 19798 of individual colors on each page.
Usage conditions and print patterns may cause results to vary.
Ser vice Manual
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Samsung Electronics
2.1.2.6 Reliability & Service
Max Monthly Duty 20,000 image
(Color: 16,000/ Mono: 4,000)
20,000 image
(Color: 16,000/ Mono: 4,000)
SET Life Cycle 100,000image or 5 years
whichever comes frst
100,000image or 5 years
whichever comes frst
MTBF 40,000 images
(color 32,000 images and black
8,000 images : total 40,000
image)
40,000 images
(color 32,000 images and black
8,000 images : total 40,000 image)
MTTR <30 min. <30 min.
Real-time Clock No No
System record Total image count
Total page count (color/mono)
Imaging unit Information
Transfer roller life
Transfer belt life
Toner information
Tray roller life
Total image count
Total page count (color/mono)
Imaging unit Information
Transfer roller life
Transfer belt life
Toner information
Tray roller life
Minimum System Requirement Pentium- 400MHZ, 64MB RAM,
300MB HDD, Internet Explorer 5.0
Pentium- 400MHZ, 64MB RAM,
300MB HDD, Internet Explorer 5.0
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Samsung Electronics
2.1.2.7 Environment
Power
Consumption
Ready Less than 160W Less than 160W
Average Less than 350W
(Currency:5A(110V)/3A(220V)
Less than 350W
(Currency:5A(110V)/3A(220V)
Max/Peak 700W/1KW 700W/1KW
Sleep/Power off Less than 5W/0.45W Less than 8W/0.45W (325W)
Less than 6W (320N)
Power Supply Input Voltage AC 110V~127V, AC 220V~240V
AC 120V/AC 220V(EXP version)
AC 110V~127V, AC 220V~240V
Input Frequency 50 / 60Hz(+/- 3Hz) 50 / 60Hz(+/- 3Hz)
Noise Printing Mono : 46dBA
Color : 48dBA
Mono : 46dBA
Color : 48dBA
Standby Background noise level Background noise level
Sleep Background noise level Background noise level
Warm Up Time From Cold Status
(At rated volt)
Less than 35 seconds Less than 35 seconds
Temperature Operating 10~32.5 10~32.5
Storage (Un-Packed) 5~35 5~35
Storage (Packed) -20~50 -20~50
Humidity Operating 20 ~ 80% RH 20 ~ 80% RH
Storage (Un-Packed) 20 ~ 80% RH 20 ~ 80% RH
Storage (Packed) 10~90% RH 10~90% RH
Altitude Normal: 0~3000ft (0~1000m) Normal: 0~3000ft (0~1000m)
High: 3001~6600ft( ~2000m) High: 3001~6600ft( ~2000m)
Higher: 6601~9900ft( ~3000m) Higher: 6601~9900ft( ~3000m)
Highest;9901~13000ft( ~4000m) Highest;9901~13000ft( ~4000m)
2.1.2.8 Accessory
Quick setup guide Yes Yes
Owners manual Yes Yes
S/W CD ROM 1 : for Driver 1 : for Driver
2 : for Network
S/W 1 CD for Driver, SmarThru 4 1 CD for Driver, SmartThru 4, EUG 1 CD for Driver, SmartThru 4, EUG
Toner Cartridge 4 EA (0.7K/0.5K yield ISO 19752
5% Coverage)
4 EA (0.7K/0.5K yield ISO 19752
5% Coverage)
Power Cable 1 EA 1 EA
Printer Cable 1 EA 1 EA
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Samsung Electronics
2.1.3 Model Comparison Table
Samsung Samsung HP
CLP-325/325W CLP-315/315W CP-1215
Image
Print speed (M/C) 16/4ppm 16/4ppm 12/8ppm
FPOT 14/26 sec 14/26 sec 24/30 sec
Resolution Up to 2400 dpi Up to 2400 dpi 2400 HP ImageREt
CPU 375 MHz 375 MHz 264 MHz
Std Memory 32 MB (256 MB) 32 MB 16 MB (16MB)
Emulation PCL6(325W), SPL-C SPL-C GDI
Duplex Manual Manual Manual
Paper Handling 130 CST 150 CST 150 CST
Output 80 sheet 80 sheet 125
Noise
45dB/ 47dB
(Color/Black)
45dB/ 47dB
(Color/Black)
47dB
Max. Monthly Duty 20,000 20,000 25,000
Size 388 x 313 x 243 388 x 314 x 237 398.7 x 452 x 253
Weight 11kg (TBD) 11kg 17.6 kg
Interface USB 2.0, Wireless(325W) USB 2.0, Wireless(315W) USB 2.0
Toner 1.5K/1K (1K/0.7K) 1.5K/1K (1K/0.7K) 2.2K/1.4K(0.75K)
Etc
1W Soft Power
Print Screen Button (325)
DLNA Printing (325W)
WPS Button (325W)
9 LED
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2.2 System Overview
This chapter describes the functions and operating principles of the main components.
2.2.1 System Structure
The Printer function consists of the Engine part and the Main Controller part, and the Engine part consists
of the Mechanical part comprising a Frame, Feeding, Developing, Driving, Transferring, Fusing, and Cabinet
and the Electrical part comprising a SMPS, a HVPS, a LSU, and some facilities in the Main Controller to
control the Engine part for printing.
2.2.1.1 Main Parts of System
ITB
OPC
DEVE Y
DEVE M
DEVE C
DEVE K
LSU
Cassette
Fuser
Stacking Area
T2 Roller
Regi.
Roller
T1 Roller
Pick up
Roller
Waste
Tank
ITB
OPC
DEVE Y
DEVE M
DEVE C
DEVE K
LSU
Cassette
Fuser
Stacking Area
T2 Roller
Regi.
Roller
T1 Roller
Pick up
Roller
Waste
Tank
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Samsung Electronics
Cassette
Feeding Method : Cassette Type
Feeding Standard : Center Loading
Feeding Capacity : Cassette 150 Sheets(75g/, 20lb Pa per Standard)
No Manual Feeder
Paper Detecting Sensor : Photo Sensor (Empty, Registration, Exit)
Paper Size Sensor : None
LSU(Laser Scan Unit)
The LSU unit is controlled by video controller. It scans the video data received from video controller with
laser beam by using the rotation principle of the polygon mirror to create the latent image on the OPC
drum. It is the core part of LBP.
The OPC drum rotates as the same speed as the paper feeding speed. It creates the /HSYNC signal and
sends it to the engine when the laser beam of the LSU reaches the end of the polygon mirror, and the
engine detects the /HSYNC signal to arrange the vertical line of the image on the paper. After detecting
the /HSYNC signal, the image data is sent to the LSU to arrange the its margin on the paper.
Consisted of LD(Laser Diode) and Polygon Motor Control.
Error Phenomenon
Polygon Motor Error The Rotation of Polygon Motor can not reach stable
Hsync Error Though the rotation of Polygon Motor reach stable, the signal of Hsync is
not occurred
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2nd Transfer Assy
The life span: Print over 100,000 sheets (in 15~30 )
Specifcation: Similar to CLP-300 Series
Fuser Assy
This unit consists of Heat Roller, a Thermostat and a Thermistor. It melts and fuses the toner, transferred
by the transfer roller onto the paper, by applying pressure and high temperature to complete printing job.
* Heat Lamp : Kunckle Type
* Fusing system : 3-Roll Fusing type
- Heat roller : Pipe type (Lamp inside)
- Pressure roller
- Pressure roller Shaft
* Thermistor - Temperature-Measuring Device
* Thermostat - Critical Temperature-Detecting Device
* The life span 100k(black)/color(25k)
Thermostat
When a heat lamp is overheated, a Thermostat cuts off the main power to prevent over-heating.
- Non-Cotact type Thermostat
Heat roller
The heat roller transfers the heat from the lamp to apply a heat on the paper. The surface of a heat
roller is coated with Tefon, so toner does not stick to the surface.
Pressure roller
A pressure roller mounted under a heat roller is made of a silicon resin, and the surface also is coated
with Tefon. When a paper passes between a heat roller and a pressure roller, toner adheres to the surface
of a paper permanently.
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& ITB(Intermediate Transfer Belt) & 1st Transfer Roller
The life span: Print over Approx. 50,000 pages(B&W) / 12,500 pages (Color)
The ITB unit includes 1st Transfer Roller
& OPC(Organic Photo-Conductor) & Developer
The life span: Print over 50,000 Images (Both)
Imagine Unit consists of 4 kinds of Developer , OPC, and Deve. Main Frame
Toner Kits
The life span: Color -> 1000 images (Std. ISO 19798 Print-Out)
Black -> 1500 images (Std. ISO 19798 Print-Out)
Driver Assy
It is a power delivery unit by gearing
By driving the motor, it supplies the power to the feeding unit, the fusing unit, and the distributing unit.
The Main Motor is similar to CLP-310 Series Main Motor.
Wireless PBA (Only CLP-325W)
CLP-325W model has a Wireless PBA to use wireless network.
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2.2.1.2 EP Process
- Structure of EP Process
Charger
Developer
Laser Scanning Unit
OPC
ITB Unit
Eraser
Blade
Blade
Media Path
P2: Image
on Media
P1: Image
on OPC
~
Charger
Developer
Laser Scanning Unit
OPC
ITB Unit
Eraser
Blade
Blade
Media Path
P2: Image
on Media
P1: Image
on OPC
~~
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Charging
Conductive Roller charging
Applied voltage : -1.1kV
Charge acceptance : -520V
OPC coating thickness : 21um
OPC diameter : 60mm
Eraser system
1. Organic Photoconductor is charged to uniform voltage by conductive roll charging method
2. No ozone is produced because corona is not used
3. Charger roll is cleaned with cleaning roll
4. Toner remained on OPC after T1 process is cleaned by cleaning blade and retrieved into waste toner box
by auger and belt driving mechanism
Exposing
One polygon motor ( 6 facet )
Single beam LD (1ea)
LD wavelength : 785nm
Polygon motor rpm : 29685
LSU energy : 0.25uJ/cm^2
OPC exposed potential : -50V
1. Exposing is implemented by laser striking on to OPC with uniform potential
2. Laser beam is modulated according to image to be printed that is from PC
3. Latent Image is formed on OPC, which is developed with toner
Developing
Non-magnetic, mono component
Non-contact development
Developing bias : DC + AC
AC peak to peak : 1.5 ~ 2.0kV
Roller diameter : 10mm
Process speed ratio : 1.2 (OPC=1.0)
Color order : Y -> M -> C -> K
1. Only latent image formed by exposing process is developed with toner
2. AC + DC Voltage is being used to develop toner into latent image on OPC because non-contact
developing method is adopted
3. Y, M, C, and K Images are sequentially developed onto OPC and transferred onto Intermediate Transfer
Belt (hereafter ITB) to form a color image on ITB
4. Toner Bottles are used to supply toner into developer compartment
5. Toner level is being sensed to control toner supply from toner bottle to developer
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Transfer 1
Multi-pass transfer
Indirect transfer
Transfer voltage : 0.5 ~ 2.0kV (controllable)
Roller diameter : 14mm
Transfer unit life : 100K images
1. Developed Image on OPC is transferred onto ITB by T1 Process
2. T1 Voltage is positive which attract toner to ITB
3. 4 times of T1 process is required to make a color image on ITB, which means multi-pass process
4. ITB has a hole as a fducial mark for timing. Engine control for color image is synchronous with it, ITB
Home Sensing Signal
Transfer 2
Indirect transfer
Transfer voltage : 1 ~ 4.0kV (controllable)
Roller diameter : 18.6mm
Transfer unit life : 100 K images
1. Color image formed on ITB is transferred onto media by T2 process
2. T2 voltage is also positive to get color image moved onto media
3. Toner remained on ITB after T2 process is cleaning by ITB cleaning blade and collected and
4. Transported and retrieved into waste toner box by auger and belt driving system
5. T2 Roll is engaged when color image is being transferred onto media. Otherwise it is disengaged. Clutch
is used for driving T2 Roll engagement and disengagement
Fusing
3 Roll system
-> short warm-up time (35sec)
Post Pressure Roll
1. Color Image on media is melted down and fxed into media by fusing process
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2.2.2 Main PBA Description
2.2.2.1 Main Controller PBA
- CLP-320/325
14
13
11
3
16
2
D
6
9
10
19
18
1
22
A
B
4
8
5
7
20
17
15
23
C
NO. NAME
1 Deve home CON.(3P)
2 ITB CLT(3P)
3 Deve CLT(2P)
4 Debug(4P)
5 T2 CLT(3P)
7 BLDC I/F(10P)
8 JTAG (8P)
9 Regi CLT.(2P)
10 Fuser CLT(2P)
12 Fuser(2P)
13 SMPS_P(4P)
14 OPE & ITB (18P)
15 HVPS(26P)
16 LSU Con.(16P)
17 Empty Sensor (3P)
18 Key PTL(4P)
19 Cover OPEN (2P)
20 USB (4P)
21 Pickup CLT. (3P)
22 S-CRUM I/F (5P)
23 SMPS_S (6P)
A CPU(Jupiter5)
B DDR2 (32MB)
C Serial FLASH(2MB)
D EEPROM
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- CLP-320N/325W
28
1
11
20
4
12
D
26
22
10
15
30
6
5
A
B
3
16
18
8
19
29
7
9
F
B
E
24
27
NO. NAME
1 OPE & ITB (18P)
3 W-LAN (6P) (W Only)
4 Ethernet (8P)
5 S-CRUM I/F (5P)
6 Debug(4P)
7 LSU Con.(16P)
8 JTAG (8P)
9 SMPS_S (6P)
10 Fuser(2P)
11 SMPS_P(4P)
12 Deve home CON.(3P)
15 USB (4P)
16 Empty (3P)
18 T2 CLT(3P)
19 Regi CLT.(2P)
20 Deve CLT(2P)
22 ITB CLT(3P)
24 Fuser CLT(2P)
26 Pickup CLT. (3P)
27 BLDC I/F(10P)
28 HVPS(26P)
29 Key PTL(4P)
30 Cover OPEN (2P)
A CPU(Jupiter5)
B DDR2 (64MB X 2)
C Nor FLASH(32MB)
D EEPROM (Under PBA)
E PHY Chip
F USB IC(W Only)
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2.2.2.3 Main PBA Description
Jupiter5
A Proprietary SoC, Jupiter5, executes and controls all jobs and functions to be required for
printing. To do these all jobs, the Jupiter5 incorporates all H/W blocks as follows.
CPU Core ARM 926ESJ, I/D-Cache 16/16KB , Up to 400MHz
System Bus Internally 32-bit width, Up to 120MHz
MEM Controller DDR1/2, 16-bit width, 166MHz, 4-Bank, 128MB Space/bank
ROM Controller 16-bit width, 4-bank, 16MB Space/bank
CODEC Controller JBIG 4-ch Decoder and 2-ch Encoder, 1-ch JPEG
Image Processor Processing Scan Image
MAC Controller 10/100Mbps Full IEEE 802.3 Compatibility
USB Controller USB2.0, Device or Host
UART Controller
I2C Controller
Interrupt Controller
Misc. Controller ADC, DAC, PWM, Step Motor Control and so on
Voltage Core 1.0V, I/O 3.3V
Package 416PBGA
Flash Memory
Used to store System Programs including the Operating System.
Type NOR Flash
Bus 16-bit width
Size : 2MB (CLP-320/325)
32MB (CLP-320N/325W)
CPU
Jupiter5(360MHz)
FLASH
EEPROM
24C64
DDR2 SDRAM
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System Memory
Used as a Printing buffer for printing, a Scan buffer for scanning, a ECM Buffer for System
Working Area.
Type DDR2 SDRAM
Bus 16-bit 166MHz
Size 32MB (320/325) / 256MB(320N/325W)
CRU Control
Used to store the printing and operating information into a Security EEPROM in 4 CRUs, Y,M,C
and K Imaging Cartridge, respectively by the CHORUS3.
Access I2C Bus Ch.2 400KHz
Security Size 2K-bit
System Information Control
Used to store the system operating information needed at printing into a EEPROM in the Main Controller by
the CHORUS3.
Access I2C Bus Ch.1 400KHz
EEPROM Size 64Kbit
OPE Interface
Used to control the OPE by the CHORUS3. Through CHORUS3s GPIO pins, all LEDs and Keys in the OPE
are controlled.
I/O Port
Used to receive or transmit some data from/to the Host.
USB Device USB2.0 High speed 480Mbps
Network Ethernet 10/100-Base Tx
(note) The Network only equipped at CLP-320N/325N, not CLP-320/325.
Engine Control
Used to control all parts to be required at printing by the CHORUS 3.
Sensors Paper Empty
Paper Registration
Waste Toner Bottle
Paper Exit
Temperature sensors
Etc.
Clutches(Solenoid) Paper Pick Up
Paper Registration
Etc.
Motor 1 BLDC
LSU
Fuser Control the Fusers temperature
HVPS Control the high voltage outputs
ADC Reading the Fusers temperature and the high voltage outputs feedback
Cover Open Sensing
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2.2.2.4 SMPS(Switching Mode Power Supply) PBA
SMPS is the power source of the entire system. It is assembled by an independent module, so it is possible
to use for common use. It is mounted at the side of the set. It is consisted of the SMPS part which supplies
the DC Power for driving the system and the AC Heater control part which supplies the AC Power to the
Fuser. The SMPS has two DC output channels, +5V and +24V.
AC Input
Fuser
AC
input
Fuse
SMPS
Signal
SMPS
Power
Fuser
AC
input
Fuse
SMPS
Signal
SMPS
Power
Input Rated Voltage AC 110V~127V, AC 220V~240V
Input fuctuating range AC 99V~135V, AC 198V~264V
Rated Frequency 50/60 Hz
Frequency Fluctuating 47~63 Hz
Input Current < 4.0Arms, 2.0Arms
Rated Output Power
No Item CH1 CH2 Remark
1 Channel Name +5V +24.0V
2 Connector Pin CON 3
5V Pin: 1
GND Pin: 2
CON 3
24V Pin: 3
GND Pin: 4
3 Rated Output +5V 5%
(4.75~5.25V)
+24V 10%
(21.6~26.4V)
4 Max. Output Current 2 A 2.5 A
5 Peak Loading Current 2.2 A 2.7 A 1ms
6 Ripple Noise <100mVp-p <500mVp-p
7 Maximum Output 10.2W 60W
8 Peak Output 11W 64.8W 1ms
9 Protection for loading shortage and
overfowing current
Shut down or Fuse
Protection
Shut down or Output
Voltage Drop
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2.2.2.5 HVPS(High Voltage Power Supply) PBA
The HVPS creates the high voltages for T1(+), T2(+,-), Charger(-), DEV, and SUPPLY and then, supplies
these voltages to the Developer part for making best condition to print. The HVPS part takes the 24V and
outputs the high voltages and then, the high voltages are supplied to the Toner, OPC Cartridge, and Transfer
Belt and Roller.
Main
PBA
Regi
WASTE
FAN
Exit Sensor
T2
-1300V 15%
Charger
-1000V 3%
T1
+1000V 3%
BIAS AC
+141V 3%
BIAS DC
-295V 3%
SUPPLY DC
-595V 3%
Main
PBA
Regi
WASTE
FAN
Exit Sensor
T2
-1300V 15%
Charger
-1000V 3%
T1
+1000V 3%
BIAS AC
+141V 3%
BIAS DC
-295V 3%
SUPPLY DC
-595V 3%
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1) Charger Voltage : Charger
Function: voltage that charges OPC surface up to -500V~ -800V.
Output voltage: -1.0KV ~ -2.0KV DC 3%
Error type: if the voltage fails to be output to Charger Roll, OPC surface will not be charged, and the
toner on the developer roller will be transferred to OPC Drum, printing black paper.
2) 1st Transfer High Voltage : T1(+)
Function: voltage necessary for transferring toner developed on OPC Drum surface onto ITB.
Output voltage: Max +2.0KV 3%(Duty variable, no load)
ERROR type: if T1(+) output fails, the toner on OPC drum will not be transferred to ITB normally and the
image will be blurred.
3) 2nd Transfer High Voltage : T2(+)
Function: voltage used to transfer the toner primarily transferred on ITB again onto paper.
Output voltage: Max +5.0KV 3%(Duty variable, no load)
ERROR type: if T2(+) output fails, the toner on ITB will not be transferred to paper normally and the
image will be blurred.
4) T2 Cleaning Voltage : Clean : T2(-)
Function: prevent reverse side of paper from being dirtied, by recovering the negatively charged toner
remaining at Transfer Roller and sending it onto ITB.
Output voltage: with no feedback control, output fxed voltage(-1300V 15%)
ERROR type: reverse side of paper will be dirtied.
5) Supplying Voltage : Supply AC+DC(-)
Function: voltage that makes toner to develop on the area exposed by LSU by means of potential
difference, output will be the voltage of AC+DC overlapped form.
Output voltage: AC 600V ~ 2000V p-p 1.5%
DC -50V ~ -600V DC 3%
ERROR type: 1. if supply is GND, density will be extremely low.
2. if supply is foating (for insecure terminal contact), density will be down so slightly that it
is impossible to make out with naked eyes.
6) Developing Voltage : Deve AC+DC(-)
Function: voltage that supplies toner to Developing Roller
Output voltage: AC 250V ~ 1650Vp-p 1.5% (supply voltage is connected to ZENER Diode 350V)
DC -50V ~ -600V DC 3%
ERROR type: 1. if Deve is GND, density will be extremely down.
2. if Deve is foating (for insecure terminal contact), density will be extremely down.
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Samsung Electronics
2.2.3 CRUM
The CLP-320N engine will be equipped with electronics that can read and write data into NVRAMs otherwise
known as CRUMs that reside within 1) C, M, Y, K Toner cartridges.
The CRUM has a company ID, and electronics logo.
The toner CRUM also identifes the type of toner cartridge (Standard or High Capacity). The CRUMs contain
fxed data such as the low warning point, specifed life point, and hard stop point (on toner)
and also store the current life count (pages count, pixels count, images count) and % of usage (gas gauge)
data.
In the case of Refll Toner Install
1) Perception of Refll Cartridge (when power is on or the cover is closed)
End of Life / life span data initialization -> judge to be Refll Cartridge
End of Life / life exhausted (simple refll) -> stop printing caused by life exhaustion
2) Operating
It is impossible to control appropriate development parameters, for there s no toner specifcation data.
It runs with the setting of default development parameter. (Image quality will be degraded, for the lack of
appropriate respond to the change of time and environment.)
Process after CRU life expiration
1) Record the information of End of Life.
2) Clear some information of Operation Area.
-> Supplier/Model Name/MFC date/Serial Number (Manufacture Information)
-> Let cartridge refller initialize manufacture information and life span information.
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2.3 S/W Structure and Descriptions
2.3.1 Architecture
The belt CRUM interface board is a transmission belt CRUM interface board of the photoelectric Dry Color
Laser Printer, mounted on the printer body, making it possible to physically combine the body and the belt
CRUM board.
2.3.2 Language Monitor
Language Monitor is a part of the Printer Driver and the Windows Spool System. The main roll of the
Language Monitor is that sends a job start message to the Status Monitor. Therefore the Status Monitor
can start polling to get the printer status.
The second roll is that sends the job information such as User ID and Job ID to the Status Monitor and the
Printer F/W. Hence the Status Monitor can stop polling because the Printer F/W informs the Status Monitor
that printing job is complete.
2.3.3 Status Monitor
Status Monitor has no user interface. It shows only HTML help when any error occurs during printing jobs.
Printer Driver
Language Monitor
Status Monitor
Printer F/W Network Card F/W
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2.3.4 Network Interface
After polling is started, Status Monitor has to know when it stops the polling. For this reason, the Network
Printer Server should inform of completing job when the printing job is fnished.
When Status Monitor requests a job status, the Printer Server returns the job table that contains user id, job
id, and job status (printing or complete or canceled).
2.3.5 Printer Driver <-> Status Monitor
The Printer Driver and the Status Monitor can set/get some data to the system registry to share the Status
Monitor information such as the polling interval.
When the user wants to set the option of the Status Monitor manually, he or she can set it using the Printer
Driver User Interface. So, if the user set option that the Status Monitor is disabled, the Status Monitor cans
show HTML Help to the user although the error has occurred while printing.
Printer Driver
Status Monitor Printer Driver
System
Registry
Language
Monitor
Printer Server
(Kernel / NPC)
Job ID
Status Monitor
Status Monitor Data Flow
Sharing Registry Info
User ID + Job ID
+
Printer Data
SNMP
Request Printer Status
Printer Status
Request Job Status
Job Table
Printer Server
(Kernel / NPC)
Printer Name
Port Name
User ID
Job ID
Printer Server IP Addr
Printer Data
Set last error status
Get option value
enable/disable
or
polling interval
Get last error status
Set option value
enable/disable
or
polling interval
Printer Driver
Status Monitor Printer Driver
System
Registry
Language
Monitor
Printer Server
(Kernel / NPC)
Job ID
Status Monitor
Status Monitor Data Flow
Sharing Registry Info
User ID + Job ID
+
Printer Data
SNMP
Request Printer Status
Printer Status
Request Job Status
Job Table
Printer Server
(Kernel / NPC)
Printer Name
Port Name
User ID
Job ID
Printer Server IP Addr
Printer Data
Set last error status
Get option value
enable/disable
or
polling interval
Get last error status
Set option value
enable/disable
or
polling interval
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2.3.6 System F/W Flow
Process Output
Photo Sensor ( intensity
of radiation)
LED PWMOutput
density
LED PWMdecision
Comparator Threshold
voltage PWM decision
Color Registration measure
Auto Color Registration
pattern printing
Color Registration adjustment
Page Sync. modify
Line Sync. modify
Video Clock Freq.
modify
Density pattern
printing
LSU temperature control
LED
LSU
Video signal
generator
P Sync.
L Sync.
clock
Video data
PWM
Comparator
PWM
LSU
temperat
ure
sensor
ADC
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Samsung Electronics
2.3.7 CRUM Overview
- Stands for Customer Replaceable Unit Monitor
- EEPROM, SAMSUNG CRUM is used for CRUM Memory.
- CRUM stores various information on consumables (including consumables life).
- In CLP-32x Series, total four CRUMs are used
(four on toner cartridges)
CRUM stores the following information
Model Name
Supplier ID
Serial Number
Company ID
MFG Date
Capacity
Page Count
- Toner Cartridge and Transfer Belt
- Indicates how many pages are printed by using the consumable
Dot Count
- Toner Cartridge Only
- Indicates how many dots are printed by using the toner cartridge
Image Count
Model ID
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2.3.8 Initailize Flow
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Disassembly and Reassembly
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3. Disassembly and Reassembly
3.1 Precautions when replacing parts
3.1.1 Precautions when assembling and disassembling
* Use only approved Samsung spare parts. Ensure that part number, product name, any voltage, current or
temperature rating are correct. Failure to do so could result in damage to the machine, circuit overload, fre
or electric shock.
* Do not make any unauthorized changes or additions to the printer, these could cause the printer to
malfunction and create electric shock or fre hazards.
* Take care when dismantling the unit to note where each screw goes. There are 19 different screws. Use of
the wrong screw could lead to system failure, short circuit or electric shock.
* Do not disassemble the LSU unit. Once it is disassembled dust is admitted to the mirror chamber and will
seriously degrade print quality. There are no serviceable parts inside.
* Regularly check the condition of the power cord, plug and socket. Bad contacts could lead to overheating
and frfe. Damaged cables could lead to electric shock or unit malfunction.
3.1.2 Preautions when handling PBA
Static electricity can damage a PBA, always used approved anti-static precautions when handling or storing
a PBA.
>> Precautions when moving and storing PBA
1. Please keep PBA in a conductive case, anti-static bag, or wrapped in aluminum foil.
2. Do not store a PBA where it is exposed to direct sunlight.
>> Precautions when replacing PBA
1. Disconnect power connectors frst, before disconnecting other cables
2. Do not touch any soldered connections, connector terminals or other electronic parts when handling
insulated parts.
>> Precautions when checking PBA
1. Before touching a PBA, please touch other grounded areas of the chassis to discharge any static electrical
charge on the body.
2. Take care not to touch the PBA with your bare hands or metal objects as you could create a short circuit
or get an electric shock. Take extra care when handling PBAs with moving parts ftted such as sensors,
motors or lamps as they may get hot.
3. Take care when ftting, or removing, screws. Look out for hidden screws. Always ensure that the correct
screw is used and always ensure that when toothed washers are removed they are reftted in their original
positions.
3.1.3 Releasing Plastic Latches
Many of the parts are held in place with plastic latches.
The latches could easily break if forced; release them carefully.
To remove such parts, press the hook end of the latch away from the part to
unlatch.
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Samsung Electronics
3.2 Parts for Maintenance and Repair
3.2.1 Replacement interval for parts with a limited life
Some of the parts in this printer have a limited life, shorter than that of the whole machine. These parts must
be replaced periodically.
The table below shows the interval at which these parts should be replaced.
The table shows the life of each part, and is measured when using A4 paper. When servicing a machine
always check the status of these parts using the control panel and ensure that parts are replaced at the
appropriate times otherwise a general degradation in print quality will occur.
Item Pages Printed Part number Remark
Black Toner cartridge Approx. Initial : 1,000 Pages*
CLT-K407S, CLT-K4072S (Black) CRU
Color Toner cartridge Approx. Initial : 700 Pages*
CLT-C407S, CLT-C4072S (Cyan)
CLT-M407S, CLT-M4072S (Magenta)
CLT-Y407S, CLT-Y4072S (Yellow)
Imagine unit Approx. 24000 images* CLT-R407
Waste Toner Approx. 10,000 images CLT-W409
Pick-up roller Approx. 50,000 pages J C97-03028A FRU
Fuser unit Approx. 50,000 pages(B&W) /
12,500 pages (Color)
J C91-00978A (220V)
J C91-00997A (110V)
T2 roller Approx. 50,000 pages(B&W) /
J C95-01197A
ITB Approx. 50,000 pages(B&W) /
J C96-05874A
* Average A4-/letter-sized page count based on Std. 19752 of individual colors on each page. Usage conditions and print
patterns may cause results to vary.
** Image counts based on one color on each page. If you print documents in full color (Cyan, Magenta, Yellow, Black),
the life of this item will be reduced by 25%.
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3.2.2 Printer Cleaning
A printer should be regularly cleaned, especially if it is used in a dusty environment. This will ensure that print
quality remains high and failure due to contamination of printing services is less likely to occur.
* Clean the printer with a soft, lint free, cloth dipped in a Recommended cleaner Recommended cleaner
can be purchased from our service center. (where available)
* Do not touch the transfer roller when cleaning the inside of the printer. Grease and oils from the skin will
contaminate the surface and reduce print quality.
* Do not touch transfer roller when cleaning inside of machine. If transfer roller gets dirty, printing quality
could be low.
* Please refer to the User Manual for cleaning instructions.
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3.3 Information Related to Disassembly and Assembly.
3.3.1 Special service parts
Never disassemble or adjust the items mentioned, a stock of these items should be maintained.
1) Disassembly of the LSU unit
There are no serviceable parts inside the LSU.
Alignment of the mirrors is critical.
Opening the LSU will allow dust into the laser
and signifcantly reduce print quality.
It is very dangerous to operate or service a
machine with the LSU open or system interlocks
disabled. Exposure to laser radiation can cause
blindness.
2) Disassembly of the ITB unit
Do not disassemble the ITB. The alignment of
the home sensor is critical and is set up in the
factory on a special jig.
Incorrect re-assembly will cause print quality
degradation.
3) Care of the Toner cartridge
Toner cartridges contain an extremely fne
powder. Please keep toner cartridges away from
children. The toner powder contained in the
toner cartridge may be harmful and if swallowed
you should contact a doctor. Take care not to
spill toner - spillages should be cleaned with
a vacume cleaner and washed in cold water
(hot water sets the toner). Do not touch the
developer roller surface as contamination will
reduce print quality. Take care not to damage
the rollers surface when installing or removing
a toner cartridge.
4) Disassembly of DEVE drive assy and
the main drive assy
The alignment of the drive mechanism is critical
and it has been set up in factory using a jig
and a driving gear. It is adjusted for the best
gearing alignment. If the motor is disassembled
alignment would not be maintained and
this could cause operational noise and
image problems: image alignment and toner
distribution may be affected.
5) Disassembly of terminal parts
Do not adjust the variable resistors on the PBA.
They have been already adjusted in the factory.
6) Disassembly of the fuser unit
- The fuser melts toner onto the paper at a
high temperature: therefore, you need to take
special care not to get burned by a hot fuser.
When removing the fuser from a set that has
recently been operating you need to take extra
care.
- Do not touch an AC line (Copper contact) on a
main frame even after removing the fuser.
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3.3.2 Screws used in the printer
The screws listed in the table below are used in this printer. Please ensure that, when you disassemble the
printer, you keep a note of which screw is used for which part and that, when reassembling the printer, the
correct screws are used in the appropriate places.
Sec_Code Location Description Qty
6003-000196 FUSER SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 7
6003-000282 FUSER SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 3
6001-000130 DRIVE SCREW-MACHINE;BH,+,M3,L6,ZPC(WHT),SWRCH18A 1
6002-000440 DRIVE SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A 24
6003-000301 DRIVE SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A 1
6003-000152 FRAME MAIN SCREW-TAPTYPE;PH,+,-,B,M2,L10,ZPC(WHT),SWRCH18A,- 2
6003-000196 EXIT SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000196 FRAME SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 15
6003-000196 GUIDE PICKUP SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000196 GUIDE-RAIL SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000196 PBA-OPE(T) SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 1
6003-000269 FRAME MAIN SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 1
6003-000301 FRAME MAIN SCREW-TAPTYPE;BH,+,S,M4,L6,ZPC(WHT),SWRCH18A 1
6003-000196 COVER-FRONT SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6002-000440 COVER-REAR SCREW-TAPPING;PWH,+,2,M3,L8,ZPC(BLK),SWRCH18A 1
6003-000196 COVER-TOP SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000261 COVER-TOP SCREW-TAPTYPE;BH,+,-,B,M3,L6,ZPC(WHT),SWRCH18A,- 1
6003-000282 LSU SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 10
6003-000282 ELA UNIT-LSU LD SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 2
6002-000308 CARTRIDGE TONER Y SCREW-TAPTYPE;PH,+,-,B,M2.6,L6,ZPC(WHT),SWRCH18A,- 8
6002-000308 CARTRIDGE TONER M SCREW-TAPTYPE;PH,+,-,B,M2.6,L6,ZPC(WHT),SWRCH18A,- 8
6002-000308 CATRIDGE TONER C SCREW-TAPTYPE;PH,+,-,B,M2.6,L6,ZPC(WHT),SWRCH18A,- 8
6002-000308 CARTRIDGE TONER K SCREW-TAPTYPE;PH,+,-,B,M2.6,L6,ZPC(WHT),SWRCH18A,- 8
6003-000282 CARTRIDGE DRUM SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 10
6001-000485 CARTRIDGE-TRANSFER SCREW-MACHINE;PH,+,-,M2.6,L4,ZPC(WHT),SWRCH18A,FP,- 1
6003-000282 CARTRIDGE-TRANSFER SCREW-TAPTYPE;BH,+,-,B,M3,L8,ZPC(BLK),SWRCH18A,- 12
6003-000196 COVER-HARNESS SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000196 COVER-RIGHT SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 1
6003-000196 COVER-TOP SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 2
6003-000196 DRIVE SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 7
6003-000196 FUSER SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000196 HARNESS-GND SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 1
6003-000196 HOUSING-HARNESS SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 1
6003-000196 HVPS SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 5
6003-000196 LSU SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 3
6003-000196 MAIN-PBA SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 4
6003-000196 WLAN SCREW-TAPTYPE;PWH,+,B,M3,L10,NI PLT,SWRCH18A 1
6003-000269 MAIN LINE SCREW-TAPTYPE;BH,+,-,S,M3,L6,ZPC(WHT),SWRCH18A,- 4
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Harness Connection table
No CONNECTION PIN SEC Code
1 Main B'd LSU 16-(10+5) J C39-00867A
2 Main HVPS 26-26 J C39-00866A
3 Main OPE PANEL 4-4 J C39-00868A
4 SMPS INLET S/W 2-2 J C39-00908A
5 Main B'd SMPS 16-16 J C39-00894A
6 Main B'd Sensor(Deve Home) 3-3 J C39-00895A
7 Main B'd Sensor(Empty) 3-3 J C39-00896A
8 Main B'd BLDC 10-10 J C39-00899A
9 Main B'd Cover S/W 2-2 J C39-00900A
10 Main B'd
Eraser Lamp
4-(2+2) J C39-00901A
OPC KEY
11 Main B'd ITB Home Sen I/F 7-5 J C39-00902A
12 ITB Home Sen I/F
ITB Home Sensor
5-(3+2) J C39-00903A
TEMP(Inner)
13 Main Temp(out) 2-2 J C39-00905A
14 SMPS FUSER 2 J C39-00907A
15 FUSER FUSER 1-1 J C39-00500A
16 Main B'd Bracket Fuser Ass'y GND 1-1 J C39-00496A
17 HVPS GND WIRE 1-2 J C39-00904A
18 Main CRUM-J OINT 4-4 J C39-00906A
19 HVPS EXIT 3-3
20 HVPS Sensor(Regi) 3-3 J C39-00897A
21 HVPS Waste Toner Sensor 4-4 J C39-00898A
22 HVPS B'd
Sensor
7-(4+3)
(ITB Tension /OPC Waste)
23 Main Bd Wireless LAN PBA 6(5) J C39-00970A
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3.4 Disassembly Procedure
The description of disassembly and reassembly in this manual is listed according to the disassembly
procedures. If you fnd the certain unit or Assy, please consult the name of unit under the picture.
3.4.1 Cover
1. Take out the Cassette.
2. Open the front cover. Remove 2 screws.
3. Lift the top cover up.
4. Remove 1 screw from the rear.
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5. Remove the left / right cover by releasing the hooks from the top/bottom/right/left.
Hook
Hook
Hook Hook
Hook Hook
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3.4.2 ITB
3.4.3 Fuser unit
1. Remove the top cover. (Refer to 3.4.1)
2. Unplug the connector from OPE PBA.
3. Hold the ITB handle. Pull out the ITB to the
direction of arrow.
1. Remove the right cover.
Unplug 2 connector on the main PBA as shown
below.
Caution - The fuser is very hot. So turn the printer
off and wait until the printer to cool before
replacing it.
2. Remove the 4 screw.
Move the shaft to the right as shown
below. And remove the Fuser unit.
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3.4.4 HVPS board
1. Remove the left cover (Refer to 3.4.1).
2. Remove the 5 screws and unplug the 2 connectors, 1 fat cable.
3. Remove the one hook of the center.
4. Release the HVPS board.
Hook Hook
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3.4.5 Main PBA
1. Remove the right cover. (Refer to 3.4.1)
2. Unplug the all connectors. Remove 4 screws. And release the main PBA.
3.4.6 SMPS board
1. Remove the right cover. (Refer to 3.4.1)
2. Unplug the all connectors. Remove 4 screws. And release the SMPS board.
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3.4.7 LSU
1. To remove the LSU from the bottom of the SET,
frst remove the harness cover after remove the
2 screws. And remove the 3 screws.
2. Release the LSU unit after remove the 2 Flat
cable.
Harness cover Harness cover
Harness cover Harness cover
3.4.8 Holder Pad
1. Remove the sub PBA. And release the Guide
Pick up unit after remove the 4 screws.
2. Release the holder pad after remove the hook
of both side.
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3.4.9 Transfer roller
1. Open the rear cover.
2. Remove the transfer roller Assy by pushing the hooks from the left/right.
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3.4.10 OPE PBA
1. Open the front cover. Remove 2 screws. Lift the top cover up.
2. Remove 1 screw. Unplug 2 connectors. Release the OPE PBA.
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3.4.11 Pick up roller
Before disassembling, remove the Guide Pick up unit. (refer to 3.4.8)
1. Remove the hook from the position A and push to the left side.
2. Separate the Pick up roller Assy after release the position B.
3. Remove the hook of the part C, B in sequence.
4. Separate the Pick up rubber.
Alignment & Troubleshooting
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4. Alignment & Troubleshooting
4.1 Alignment and Adjustments
This chapter describes the main functions for service, such as the product maintenance method, the test
output related to maintenance and repair, J am removing method, and so on.
It includes the contents of manual.
4.1.1. Control Panel
4.1.1.1 Overview
- The CLP-320/325 series printers do not have LCD panel which is used in other color model printers. On the
contrary to other models of color printers, they show the status of the printer only with their LEDs.
- The CLP-320/325 series printers have 3 keys and 6 LEDs. The User Interface module handles the
processing of the Key Press and LED control at different states of the machine.
[1] CLP-320(K)/CLP-321/CLP-325(K)/ CLP-326/CLP-320N(K)/CLP-321N
1 Toner colors Shows the status of each toner cartridge.
2 Power You can turn the power on and off with this button.
3 Cancel Stops an operation at any time and there are more functions.
4 Status LED Shows the status of your machine.
5
Print Screen
a
Prints the displayed screen of your monitor.
Demo Print
b
Prints a demo page.
a. CLP-320(K)/CLP-321/CLP-325(K)/ CLP-326 only.
b. CLP-320N(K)/CLP-321N only.
[1] [2]
5
1
2
3
4 5
6
1
2
3
4
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[2] CLP-325W(K)
1 Toner colors Shows the status of each toner cartridge.
2 Power You can turn the power on and off with this button.
3 Cancel Stops an operation at any time and there are more functions.
4 Status LED Shows the status of your machine.
5
Wireless Shows the status of wireless network. When the LED on, the machine is
connected wirelessly.
6
WPS If your wireless access point supports WPS (Wi-Fi Protected Setup),
you can confgure the wireless network connection easily without a
computer.
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4.1.1.2 Understanding the control panel
Status/Toner colors LEDS
LED STATUS TONER
COLORS LED
DESCRIPTION
Online/
Error
Off All LEDs off The machine is off-line.
Solid green All LEDs off The machine is on-line and can receive data from a computer.
Slowly
blinking
green
All LEDs off When the Status LED blinks green slowly, the machine is
receiving data from a computer.
Quickly
blinking
green
All LEDs off When the Status LED blinks green quickly, the machine is
printing data.
Solid green Corresponding
LED blinks red
Each toner cartridge is near the end of its life.
Corresponding
LED blinks red
successively
The machine is warming up.
Solid red All LEDs off The cover is open. Close the cover.
There is no paper in the tray. Load paper in the tray.
The machine has stopped due to a major error.
The machine is experiencing system problems requiring
service, such as LSU error, fuser error, or ITB error. Contact
the service representative.
Corresponding
LED is solid red
A toner cartridge has almost reached its estimated cartridge
life
a
. It is recommended to replace the toner cartridge.
The machine cannot recognize the status of toner cartriges
and the supplies information. Open and close the cover and
check if the machie can operate properly. If the problem
persists, turn the power off and on.
Blinks red Corresponding
LED is solid red
A minor error has occurred and the machine is waiting for the
error to be cleared. When the problem is cleared, the machine
resumes.
A small amount of toner is left in the cartridge. The estimated
cartridge lifea of toner is close. Prepare a new cartridge for
replacement. You may temporarily increase the printing quality
by redistributing the toner in the cartridge.
J am Lights
orange
All LEDs off A paper jam has occurred.
a. Estimated cartridge life means the expected or estimated toner cartridge life, which indicates the average capacity
of print-outs and is designed pursuant to ISO/IEC 19798. The number of pages may be affected by operating
environment, printing interval, graphics, media type and media size. Some amount of toner may remain in the cartridge
even when red LED is on and the printer stops printing.
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Wireless LED
WIRELESS LED STATUS DESCRIPTION
Blue Off Wireless network is disconnected.
On Wireless network is connected.
Slowly blinks The machine starts connecting to a wireless network.
Quickly blinks The machine is connecting to access point (or wireless router).
Wireless network connection is being disconnected.
4.1.1.3 Introducing the useful buttons
Print screen button (CLP-320(K)/CLP-321/CLP-325(K)/ CLP-326 only.)
By pressing the Print screen button, you can do the following functions.
FUNCTION DESCRIPTION
Printing the active window Press this button and the green LED will start blinking. When the green
LED stops blinking, release the button.
Printing the whole monitor screen Press this button and the green LED will start blinking. Release the
button while its blinking.
Demo print button (CLP-320N(K)/CLP-321N only.)
It prints a demo page by pressing this button only. The printed page shows the color print quality potential
and overall print characteristics of the machine.
Cancel button
By pressing the Cancel button, you can do the following functions.
FUNCTION DESCRIPTION
Printing demo page In ready mode, press and hold this button for about 2 seconds until the
status LED blinks slowly, and release.
Printing confguration sheets In ready mode, press and hold this button for about 5 seconds until the
status LED blinks quickly, and release.
Canceling print job Press cancel button during printing. The red LED blinks while the print
job is cleared from both the machine and the computer and then the
machine returns to ready mode. This may take some time depending on
the size of the print job.
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Confguration
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supplies info
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network
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WPS button (CLP-325W(K) only.)
This feature automatically detects which WPS (Wi-Fi Protected Setup) mode your access point uses. By
pushing a button on the wireless LAN router / access point and the machine, you can setup the wireless
network and security settings.
Power button
This button must be used to turn the machine on/off.
Turning on the machine
1.Plug in the power cord.
2.Press Power button on the control panel.
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4.1.2 Jam Removal
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, refer to
the guidelines below
Ensure that the adjustable guides are positioned correctly.
Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the
tray.
Do not remove paper from the tray while your machine is printing.
Flex, fan, and straighten paper before loading.
Do not use creased, damp, or highly curled paper.
Do not mix paper types in a tray.
Use only recommended print media.
Ensure that the recommended side of the print media is facing up in the tray.
4.1.2.1 Clearing Paper Jams
NOTE: To avoid tearing the paper, pull the jammed paper out slowly and carefully. Follow the instructions in
the following sections to clear the jam.
If a paper jam occurs, the status LED on the control panel lights orange. Find and remove the jammed paper.
If paper is jammed in the paper feed area, follow the next steps to release the jammed paper.
In the tray
1. Open and close the front cover. The jammed
paper is automatically ejected from the machine.
If the paper does not eject, go to the next step.
2. Pull out the tray.
3. Remove the jammed paper by gently pulling it
straight out.
If the paper does not eject when you pull, or if
you do not see the paper in this area, check the
fuser area around the toner cartridge.
4. Insert the tray back into the machine until it
snaps into place. Printing automatically resumes.
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Inside the machine
1. Open and close the front cover. The jammed
paper is automatically ejected from the machine.
If the paper does not eject, go to the next step.
2. To remove the jammed paper, open the rear
cover.
3. Carefully remove the jammed paper by pulling
in the direction as shown below. Most of the
jammed paper can be removed in this step.
If the paper does not eject when you pull, or if
you do not see the paper in this area, check the
paper exit area.
4. Close the rear cover. Make sure that it is
securely closed. Printing automatically resumes.
In the paper exit area
1. Gently pull the paper out the output tray.
If you do not see the jammed paper or if there is
any resistance when you pull, stop and go to the
next step.
2. To remove the jammed paper, open the rear
cover.
2
1
2
1
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3. Carefully remove the paper by pulling in the
direction as shown below. Most of the jammed
paper can be removed in this step.
If you cannot fnd the jammed paper, of if there
is any resistance removing the paper, go to the
next step.
4. Push the fuser levers upwards.
5. Open the top cover and inner cover.
6. Holding the inner cover open, carefully take the
jammed paper out the machine. The inner cover
will then close automatically.
2
1
2
1
2
1
2
1
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7. Close the top cover. Make sure that it is securely
closed.
8. Push the fuser levers downwards.
9. Open and then close the rear cover or front
cover to resume printing.
2
1
2
1
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4.1.3 Firmware upgrade
1) Connect PC and printer with USB cable.
2) Turn on the power of printer. (Ready Status)
3) Download the frmware fle.
Unzip the fle.
Drag the f/w fle and Drop down on the usblist2.exe.
And then f/w update will be started automatically.

4) Please wait until end reboot.
Drag and Drop
CLP-325N_V1.01.00.00.hd
Drag and Drop
CLP-325N_V1.01.00.00.hd
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4.1.4 Periodic Defective Image
If an image defects appears at regular intervals on the printed-paper, it is due to a faulty or damaged roller.
Refer to the table below and check the condition of the appropriate roller.
No Roller Period Phenomenon
1 OPC Drum 188.5mm White and Black Spots
2 Charge Roller 37.7mm Black Spot and line and Periodic Band
3 Supply Roller 47.5mm Periodic Band by little difference of density
4 Developing Roller 26.0mm White Spot, Horizontal black band
5 1
st
Transfer Roller 43.8mm Ghost, Damaged Image by abnormal tranfer
6 2
nd
Transfer Roller 54.64mm Ghost, Damaged Image by abnormal tranfer
7 50.3mm Background Pressure Roller
8 86.4mm Black Spots or Vertical Black Band Heat Roller
OPC
Pick up roller
Regi roller
T2 roller
ITB
T1 roller
Heat roller
Pressure
roller
Charge roller
Exit roller
Deve roller
Supply roller
OPC
Pick up roller
Regi roller
T2 roller
ITB
T1 roller
Heat roller
Pressure
roller
Charge roller
Exit roller
Deve roller
Supply roller
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4.1.5 Using the smart pane program
Smart Panel is a program that monitors and informs you of the machine status, and allows you to customize
the machines settings. For Windows and Macintosh, Smart Panel is installed automatically when you install
the machine software. For Linux, you can download Smart Panel from the Samsung website.
Understanding Smart Panel
If an error occurs while printing, you can check the error from the Smart Panel.
You can also launch Smart Panel manually. Double-click the Smart Panel icon on the Windows task bar (in
Windows), or Notifcation Area (in Linux). You can also click it on the status bar (in Mac OS X).
Windows Double-click this icon in Windows.
Macintosh Click this icon in Mac OS X.
Linux Click this icon in Linux.
Or, if you are a Windows user, you can launch it from the Start menu, select Programs or All Programs >
Samsung Printers >your printer driver name >Smart Panel.
If you have already installed more than one Samsung machine, frst select the correct machine model
you want in order to access the corresponding Smart Panel.
Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select your machine.
The Smart Panel program displays the current status of the machine, the estimated level of toner remaining
in the toner cartridge(s), and various other types of information. You can also change settings.
1 Toner Level View the level of toner remaining in the toner cartridge(s). The machine
and the number of toner cartridge(s) shown in the above window may
differ depending on the machine in use. Some machines do not have this
feature.
2 Buy Now Order replacement toner cartridge(s) online.
3 Users Guide View the Users Guide.
This button changes to Troubleshooting Guide when error occurs. You
can directly open the troubleshooting section in the users guide.
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4 Printer Setting Confgure various machine settings in the Printer Settings Utility window.
Some machines do not have this feature.
If you connect your machine to a network, the SyncThru Web
Service window appears instead of the Printer Settings Utility window.
5 Driver Setting Set all of the machine options you need in the Printer Preferences
window. This feature is available only for Windows.
Changing the Smart Panel Program Settings
Right-click (in Windows or Linux) or click (in Mac OS X) the Smart Panel icon and select Options. Select the
settings you want from the Options window.
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4.1.6 How to use EDC (Engine Diagnostic Control) Mode
EDC Mode is feature that allows the engineer to check the condition of the print engine. It can check the
operating condition of the motors, sensors, solenoids and clutches, measure the High Voltage from the HVPS
and check the operation of the fuser and LSU.
4.1.6.1 Enterence
When trying to check the CLP-320N EDC Mode, additional EDC execution program needed.
[ Procedure of EDC Mode operation ]
a) First, turn on the Power of Printer, wait until Ready state
b) In this state, Run the EDC program on the computer
c) After that, click the menu of screen
d) Then <Motor Test>appears on the initial screen
e) Should you get out of this program, press Exit of screen
4.1.6.2 Keys
Key Discription
Exit Close program
Update LCD Update value (ex : sensor value)
Menu Move to the top menu
Left/Right arrow Move test item
Enter Start testing or select Sub-item
Upper level Stop testing or the upper menu
4.1.6.3 EDC Map
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4.1.6.3(a) Motor Test
Item Discription
Main Motor If motor lock signal is normal, Successed message will be displayed.
When motor lock signal is abnormal, failed message will be displayed.
When Upper Level is pushed, off message will be displayed.
4.1.6.3(b) Solenoid Test
Item Discription
Dev Clutch When select key is pushed, Dev Clutch ON message will be displayed. Upper Level is
pushed, Dev Clutch Off message will be displayed.
Relay 1 When select key is pushed, 1 Relay ON message will be displayed. Upper Level is
pushed, 1 Relay Off message will be displayed on.
pushed, 2 Relay Off message will be displayed.
pushed, 3 Relay Off message will be displayed.
Y Toner When select key is pushed, Y Toner ON message will be displayed. Upper Level is
pushed, Y Toner Off message will be displayed.
M Toner When select key is pushed, M Toner ON message will be displayed. Upper Level is
pushed, M Toner Off message will be displayed.
C Toner When select key is pushed, C Toner ON message will be displayed. Upper Level is
pushed, C Toner Off message will be displayed.
K Toner When select key is pushed, K Toner ON message will be displayed.Upper Level is
pushed, K Toner Off message will be displayed.
Regi Clutch When select key is pushed, REGI Clutch ON message will be displayed. Upper Level is
pushed, REGI Clutch Off message will be displayed.
T2 Clutch When select key is pushed, T2 Clutch ON message will be displayed. Upper Level is
pushed, T2 Clutch Off message will be displayed.
ITB Clutch When select key is pushed, ITB Clutch ON message will be displayed. Upper Level is
pushed, ITB Clutch Off message will be displayed.
Tray1 Clutch When select key is pushed, Tray1 Clutch ON message will be displayed. Upper Level is
pushed, Tray1 Clutch Off message will be displayed.
Tray2 Clutch When select key is pushed, Tray1 Clutch ON message will be displayed. Upper Level is
pushed, Tray1 Clutch Off message will be displayed.
Regi. Sensor If actuator is checked by sensor, Without Paper message will be displayed.
if not, With Paper message will be.
Exit Sensor If actuator is checked by sensor, Without Paper message will be displayed.
if not, With Paper message will be.
Waste Box If waste Box exists , Installed message will be displayed.
If not, Not Installed message will be.
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Item Discription
Cover If cover is opened, " Opened message will be displayed.
If not, "Closed" message will be.
Tray1 Empty If paper exists in the tray, "With Paper" will be displayed.
If not, "Without Paper" message will be.
Tray2 Empty If paper exists in the tray, "With Paper" will be displayed.
If not, "Without Paper" message will be.
4.1.6.3(b) Solenoid Test
Item Discription
LSU Motor If LSU motor lock signal is normal, "Successed" message will be displayed.
When LSU motor lock signal is abnormal , failed message will be displayed.
When Upper Level is pushed, off message will be displayed.
LSU Power When select key is pushed, LSU Power On message will be displayed.
If not, LSU Power Off message will be.
Laser Diode When select key is pushed, Laser Diode On message will be displayed.
If not, Laser Diode Off message will be.
Eraser When select key is pushed, Eraser On message will be displayed .
If not, Eraser Off message will be.
Fuser When select key is pushed, Fuser On message will be displayed.
If not, Fuser Off message will be.
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4.1.6.3(d) HVPS Test
Item Discription
Charger When select key is pushed, DUTY : x%* message will be displayed.
And then Left/Right arrow is selected, x% is increased or decreased.
And DUTY : x% message will be displayed. * is disappeared.
And then select key is pushed, x%* message will be displayed.
When Upper Level is pushed, * is disappeared.
T1 When select key is pushed, DUTY : x%* message will be displayed.
T2 When select key is pushed, DUTY : x%* message will be displayed.
T2 REVERSE When select key is pushed, T2 REVERSE On message will be displayed.
If not, T2 REVERSE Off will be.
Dev DC When select key is pushed, DUTY : x%* message will be displayed.
Dev AC Vpp When select key is pushed, DUTY : x%* message will be displayed.
Dev AC When select key is pushed, DUTY : x%* message will be displayed.
Charger Duty : 50% -> -789V, Range : -81V ~ -1689V
T1 Duty : 50% -> 1159V, Range : 122V ~ 2188V
T2 Duty : 50% -> 2552V, Range : 264V ~ 4730V
Supply DC Duty : 50% -> -269V, Range : -1V ~ -591V
AC, Vpp Duty : 50%-> 1210V , Range : 800V ~ 2160V
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4.1.6.3(e) Maintenance
Item Discription
Fuser When select key is pushed, Initialized message will be displayed.
When Upper Level is pushed, Off message is disappeared.
Transfer When select key is pushed, Initialized message will be displayed.
FCF Pick Up Roll When select key is pushed, Initialized message will be displayed.
SCF Pick Up Roll When select key is pushed, Initialized message will be displayed.
ITB When select key is pushed, Initialized message will be displayed.
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4.2 Troubleshooting
4.2.1 Procedure of Checking the Symptoms
Before attempting to repair the printer frst obtain a detailed description of the problem from the customer.
Power On
Error LED ON?
Ready or
Power save
Test Print
printing
Quality is
Nomal?
Refer to "Solution
of Image Problem"
Refer to
4.1.8 LED Status
Error Message
END
- No Power
- Power Module error
- Main PBA error
- Panel PBA error
Green LED on?
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4.2.2 Troubleshooting Checklist
If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow
the corresponding troubleshooting suggestions.
Status Response
Make sure that the Status LED
on the control panel is green and
Ready is shown on the Smart
Panel program window.
If the Status LED is off, check the power cord connection. Check the power
switch. Check the power source by plugging the power cord into another
outlet.
If the Status LED blinks or lights red, solve the problems.
Print a demo page to verify
that the printer is feeding paper
correctly.
If a demo page does not print, check the paper supply in the paper tray.
If the paper jams in the printer, go to Clearing Paper Jams
Check the demo page to see if it
is printed correctly.
If there is a print quality problem, go to Solving Print Quality Problems
Print a short document from a
software application to verify that
the computer and printer are
connected and communicating
correctly.
If the page does not print, check the cable connection between the printer
and the computer.
Check the print queue or print spooler to see if the printer has been
paused.
Check the software application to ensure that you are using the proper
printer driver and communication port. If the page is interrupted during
printing, go to Solving General Printing Problems
If completing the checklist
does not resolve the printer
problem, check the following
troubleshooting sections.
See Solving General Printing Problems
See Solving Print Quality Problems
See Common Windows Problems
See Common Macintosh Problems
See Common Linux Problems
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4.2.3 Solving General Printing Problems
For problems with the operation of your printer, refer to the table for suggested solutions..
Description The printer does not print.
The printer is not
receiving power.
Check the power cord connections.
Check the power switch and the
power source.
The printer is not
selected as the default printer.
Select Samsung CLX-3185 series
as your default printer.
Check the printer
for the following:
Close the printer cover.
Clear the paper jam.
Load paper.
Install the toner cartridge.
The printer may be in
manual feed mode and out of paper.
Check the message on the Smart
Panel program window, add paper
to the tray and press the Stop
button on the control panel.
The connection cable
between the computer and the
printer is not connected
properly.
Disconnect the printer cable and
reconnect it.
printer is defective.
If possible, attach the cable to
another computer that is working
properly and try to print a
document. You can also try using a
different printer cable.
The port setting is incorrect.
Check the Windows printer setting
to make sure that the print job is
sent to the correct port. If the
computer has more than one port,
make sure that the printer is
attached to the correct one.
The printer may be
configured incorrectly.
Check the printer properties to
ensure that all of the print settings
are correct.
The printer driver
may be incorrectly installed.
Reinstall the printer driver; see the
Software Section. Try printing a
test page.
The printer is malfunctioning.
Check the LEDs on the control
panel to determine if the printer is
indicating a system error.
The printer cover is not closed.
Paper is jammed.
No paper is loaded.
A toner cartridge is not installed.
Paper is jammed.
No paper is loaded.
Countinue..
Countinue..
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The printer is not
receiving power.
Check the power cord connections.
Check the power switch and the
power source.
The printer is not
selected as the default printer.
Select Samsung CLX-3185 series
as your default printer.
Check the printer
for the following:
Close the printer cover.
Clear the paper jam.
Load paper.
Install the toner cartridge.
The printer may be in
manual feed mode and out of paper.
Check the message on the Smart
Panel program window, add paper
to the tray and press the Stop
button on the control panel.
printer is not connected
properly.
Disconnect the printer cable and
reconnect it.
printer is defective.
If possible, attach the cable to
another computer that is working
properly and try to print a
document. You can also try using a
different printer cable.
The port setting is incorrect.
Check the Windows printer setting
to make sure that the print job is
sent to the correct port. If the
computer has more than one port,
make sure that the printer is
attached to the correct one.
The printer may be
configured incorrectly.
Check the printer properties to
ensure that all of the print settings
are correct.
The printer driver
may be incorrectly installed.
Reinstall the printer driver; see the
Software Section. Try printing a
test page.
The printer is malfunctioning.
Check the LEDs on the control
panel to determine if the printer is
indicating a system error.
Paper is jammed.
No paper is loaded.
Paper is jammed.
No paper is loaded.
Countinue..
Countinue..
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Description Paper does not feed into the printer..
Paper has been loaded incorrectly.
Remove paper from the tray and
reload it correctly.
Check that the paper guides are
set correctly.
There is too much paper in the tray.
Remove excess paper from the
tray.
The paper is too thick.
Use only paper that meets printer
specifications.
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Description A print job is extremely slow.
The job may be very complex.
Reduce the complexity of the
page(s) or try adjusting the print
quality settings.
Adjust the print quality settings,
such as reducing the resolution. If
you have set the resolution to
2400dpi [Best], change it to 1200dpi
[Normal] or 600dpi [Draft]. See the
Software section.
Change the port setting to the USB
or network port to improve print
speed. Your printer prints A4-sized
paper at 16 ppm in black and white
mode and 4 ppm in color mode.
If using Windows 98/Me, the
Spooling Setting may be set
incorrectly.
From the Start menu, choose
Settings and Printers. Right-click
the Samsung CLP-31x series
printer icon, choose Properties,
click the Details tab, and then
choose the Spool Settings button.
Select the desired spool setting.
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Description Half the page is blank.
The page orientation
setting may be incorrect.
Change the page orientation in
your application. For details, see
the Software Section.
The paper size and
the paper size settings do not
match.
Ensure that the paper size in the
printer driver settings matches the
paper in the tray.
Or, ensure that the paper size in the
printer driver settings matches the
paper selection in the software
application settings you use.
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Description The paper keeps jamming.
There is too much
paper in the tray.
Remove excess paper from the tray.
Check that the paper guides are set
correctly.
There may be debris
inside the printer.
After opening the front cover,
remove the imaging unit and then
clear the debris.
An incorrect type of
paper is being used.
Use only paper that meets printer
specifications.
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Description The printer prints, but the text is wrong, garbled, or incomplete.
The printer cable is
loose or defective.
Disconnect and reconnect the
printer cable. Try a print job that you
have already printed successfully. If
possible, attach the cable and
printer to another computer and try
a print job that you know works.
Finally, try a new printer cable.
The software
application is malfunctioning.
Try printing a job from another
application.
The operating system
is malfunctioning.
Exit Windows and reboot the
computer. Turn the printer off and
then back on again.
The wrong printer
driver was selected.
Check the application's printer
selection menu to ensure that your
printer is selected.
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Description
The print quality of photos is not good.
Images are not clear.
The resolution is set
to 1200dpi [Normal] or 600dpi [Draft].
Change the resolution to 2400dpi
[Best] and then try printing again.
The resolution of the
photo is very low.
If you increase the photo size in the
software application, the resolution
will be reduced. Reduce the photo
size.
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4.2.4 Solving Print Quality Problems
Dirt inside of the printer or improper paper loading may reduce print quality. See the table below to
troubleshoot problems.
1) Light or faded print
1. If a vertical white streak
or faded area appears on
the page
The toner supply is low. You may be
able to temporarily extend the toner
cartridge life. If this does not
improve print quality, install a new
toner cartridge.
2. The paper may not meet
paper specifications
3. A combination of
faded or smeared defects may
indicate that the printer
needs cleaning
Check the paper type and quality.
Check the inside for the printer.
4. High voltage terminal is
contaminated by the toner. So the
contact is unstable. Or the output of
the HVPS is abnormal.
Clean the HVPS terminal.
If the problem persists, replace
the HVPS board.
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2) Toner specks
The paper may not meet specifications
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3) Dropouts
1. If generally rounded,
faded areas occur randomly
on the page
A single sheet of paper may be
defective. Try reprinting the job.
2. The moisture
content of the paper is uneven
or the paper has moist spots
on its surface.
Try a different brand of paper.
3. The paper lot is bad.
The manufacturing process can
cause some areas to reject toner.
Try a different kind or brand of paper.
4. The toner cartridge may be defective.
See "Vertical repetitive defects" on
the next page.
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4) Vertical lines
1. If black vertical
streaks appear on the page
A imaging unit has probably been
scratched.
Remove the imaging unit and install
a new one.
2. If white vertical
lines appear on the page
Clean the inside of the printer. If you
still have the same problems,
replace the imaging unit with a new
one.
3. Foreign matter stuck
onto the window of internal lenses
of LSU mirror.
Clean the LSU window with
recommended cleaner(IPA).
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5) Color or Black background 5) Color or Black background
1. If the amount of
background shading becomes
unacceptable, the procedures below
may fix the problem.
Change to lighter weight paper.
2. heck the printer's environment
3. No charge voltage in the HVPS board.
1. very dry (low humidity) or high
humidity (higher than 80% RH)
conditions can increase the
amount of background shading.
2. Remove one of the old toner
cartridges and install a new one.
Clean the high voltage charge
terminal.
If the problem persists, replace the
HVPS board.
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6) Toner smear
1. Toner smear
1. Clean the inside of the printer.
2. Check the paper type and quality.
3. Remove the imaging unit and
install a new one.
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7) Vertical repetitive defects
1. If marks
repeatedly appear on the
printed side of the page at
even intervals
Clean the inside of the printer.
After cleaning the inside of the
printer, if you still have the same
problems, install a new toner
cartridge of the problem color.
2. Parts of the printer
may have toner on them.
If the defects occur on the back of
the page, the problem will likely
correct itself after a few more pages.
3. The fusing assembly
may be damaged.
Contact a service representative.
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8) Background scatter
1. Background
scatter results from bits of
toner distributed on the
printed page.
The paper may be too damp. Try
printing with a different batch of
paper. Do not open packages of
paper until necessary so that the
paper does not absorb too much
moisture.
2. If background scatter
occurs on an envelope.
Change the printing layout to avoid
printing over areas that have
overlapping seams on the reverse
side. Printing on seams can cause
problems.
3. If background
scatter covers the entire surface
area of a printed page
Adjust the print resolution through
your software application or via the
printer properties window.
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9) Misformed characters
1. If characters are
improperly formed and producing
hollowed images
The paper stock may be too slick.
Try a different paper.
2. If characters are
improperly formed and producing
a wavy effect.
The printer may need service.
Verify that it also occurs on a demo
page.
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Samsung Electronics
10) Page skew
1. Page skew
Ensure that the paper is loaded
properly.
2. The paper may not meed
specifications
The guides are not too tight or too
loose against the paper stack.
3. Ensure that the paper
or other material is loaded correctly
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11) Curl or wave
1. Curl or wave
properly.
2. Check the paper type and quality.
Both high temperature and high
humidity can cause paper curl.
Also try rotating the paper 180 in
the tray.
3. Turn the stack of
paper over in the tray.
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Samsung Electronics
12) Wrinkles or creases
1. Wrinkles or creases
properly.
specifications
Also try rotating the paper 180 in
the tray.
3. Turn the stack of paper
over in the paper tray.
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13) Back of printouts aredirty
1. Does character
exist less than 2% per a page, and
hasn't it been used long time?
The toner cartridge is basically
designed to print 3,000 sheets with
5% image. If it prints more than
3,000 sheets (around 5,000 sheets)
with 2% image, a background can
be occurred.
2. Does recycle paper be used?
The B/S is not guaranteed if using
recycle paper.
3. Has the life span of the
developer ended?
Replace the developer when the life
span of it has been ended.
4. Is the movement
(Up and Down) of the transfer
roller smooth?
Clean the bushing part of the
transfer roller.
5. Is the HVPS normal?
If the problem is still not solved,
replace the developer.
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14) Solid Color or Black pages
1. The toner cartridge may
not be installed properly.
Remove the toner cartridge and
reinsert.
2. The toner cartridge may
be defective and need
replacing.
Install a new toner cartridge.
3. The printer may require repair.
Change HVPS.
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15) Loose toner
1. Loose toner
Clean the inside of the printer.
specifications
3. The Toner Cartridge
may be defective and
need replacing.
Contact a service representative.
4. If the problem persists,
the printer may require repair.
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16) Character Voids
1. Character voids are
white areas within characters that should
be solid black
1. You may be printing on the wrong
surface of the paper. Remove the
paper and turn it over.
2. The paper may not meet paper
specifications.
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Samsung Electronics
17) Horizontal stripes
1. If horizontally
aligned color or black streaks or
smears appear
A toner cartridge may be installed
improperly.
Remove the toner cartridge and
reinsert.
2. A toner cartridge may be defective.
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18) Curl
1. If the printed paper is
curled or paper does not feed into
the printer
Turn the stack of paper over in the
paper tray. Also try rotating the
paper 180 in the tray.
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4.2.5 Common Windows Problems
NOTE: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/2003/XP Users Guide that came with your PC
for further information on Windows error messages.
"File in Use" message appears
during installation.
Exit all software applications. Remove all
software from the StartUp Group, then
restart Windows. Reinstall the printer driver.
"Error Writing to LPTx"
message appears.
Ensure that all cables are connected
correctly and the printer is on.
If bi-directional communication is not
turned on in the driver, it will also cause
this message.
"General Protection Fault",
"Exception OE", "Spool32", or "Illegal
Operation" messages
appear.
Close all other applications, reboot
Windows and try printing again.
"Fail To Print", "A printer
timeout error occurred."
messages appear.
These messages may appear during printing.
J ust keep waiting until the printer finishes
printing. If the message appears in standby
mode or after printing has been completed,
check the connection and/or whether an
error has occurred.
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Samsung Electronics
4.2.6 Common Macintosh Problems
The printer does not print a
document from Acrobat Reader.
You should change the Print Method option
to Print as Image when you print from
Acrobat Reader.
The document has
printed, but the print job has not
disappeared from the spooler in
Mac OS 10.3.2.
Update your Mac OS to OS 10.3.3 or higher.
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4.2.7 Common Linux Problems
I can't change settings in the
configuration tool.
You need to have administrator privileges to be able
to change global settings.
I am using the KDE
desktop but the configuration tool
and LLPR won't start.
You may not have the GTK libraries installed. These
usually come with most Linux distributions, but you
may have to install them manually. Refer to your
distribution's installation manual for more details
about installing additional packages.
I just installed this
package but can't find entries in
the KDE/ Gnome menus.
Some versions of the KDE or GNOME desktop
environments may require that you restart your
session for the changes to take effect.
Continue..
I can't make a printer
the system default.
In some conditions, it may not be possible to change
the default queue. This happens with some variants
of LPRng, especially on recent RedHat systems that
use the "printconf" database of queues.
When using printconf, the /etc./printcap file is
automatically refreshed from the database of printers
managed by the system (usually through the
"printtool" command), and the queues in /etc./
printcap.local are appended to the resulting file. The
default queue in LPRng is defined as the first queue
in /etc./printcap, and therefore it is not possible for
the Linux Printer Package to change the default when
some queues have otherwise been defined using
printtool.
LPD systems identify the default queue as the one
named "lp". Thus, if there is already a queue by this
name, and if it doesn't have an alias, then you won't
be able to change the default. To work around this,
you can either delete the queue or rename it by
manually editing the /etc./printcap file.
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I am trying to print a document in
Landscape mode, but it prints
rotated and cropped.
Most Unix applications that offer a Landscape
orientation option in their printing options will
generate correct PostScript code that should be
printed as is. In that case, you need to make sure
that you leave the LLPR option set to its default
Portrait setting, to avoid unwanted rotations of the
page that would result in cropped output.
The N-up setting
does not work correctly for some of my
documents.
The N-up feature is achieved through post-
processing of the PostScript data that is sent to the
printing system. However, such post-processing can
only be adequately achieved if the PostScript data
conforms to the Adobe Document Structing
Conventions. Problems may arise when using N-up
and other features that rely on post-processing if the
document being printed isn't compliant.
I am using BSD lpr
(Slackware, Debian, older
distributions) and some options chosen
in LLPR don't seem to
take effect.
Legacy BSD lpr systems have a hard limitation on
the length of the option string that can be passed to
the printing system. As such, if you selected a
number of different options, you may have exceeded
the length of the options and some of your choices
won't be passed to the programs
responsible for implementing them. Try to select
fewer options that deviate from the defaults, to save
on memory usage.
Continue..
Continue..
Some pages come
out all white (nothing is printed), and
I am using CUPS.
If the data being sent is in Encapsulated PostScript
(EPS) format, some earlier versions of CUPS
(1.1.10 and before) have a bug preventing them from
being processed correctly. When going through
LLPR to print, the Printer Package will work around
this issue by converting the data to regular PostScript.
However, if your application bypasses LLPR and
feeds EPS data to CUPS, the document may not
print correctly.
I can't print to an SMB (Windows) printer.
To be able to configure and use SMB-shared printers
(such as printers shared on a Windows printer), you
need to have a correct installation of the SAMBA
package that enables that feature. The "smbclient"
command should be available and usable on your
system.
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My application seems to
be frozen while LLPR is running.
Most Unix applications will expect a command like
the regular "lpr" command to be non-interactive and
thus return immediately. Since LLPR is waiting for
user input before passing the job on to the print
spooler, very often the application will wait for the
process to return, and thus will appear to be frozen
(its windows won't refresh). This is normal and the
application should resume functioning correctly after
the user exits LLPR.
How do I specify the IP
address of my SMB server?
It can be specified in the "Add Printer" dialogue of
the configuration tool, if you don't use the CUPS
printing system. Unfortunately, CUPS currently
doesn't allow you to specify the IP address of SMB
printers, so you will have to be able to browse the
resource with SAMBA in order to be able to print.
Some documents come out
as white pages when printing.
Some versions of CUPS, especially those shipped
with Mandrake Linux before the 8.1 release, have
some known bugs when processing PostScript
output from some applications. Try upgrading to the
latest version of CUPS (at least 1.1.14). Some RPM
packages for the most popular distributions are
provided as a convenience with this Linux Printing
Package.
Continue..
Continue..
I have CUPS and some
options (such as N-up) seem to be always
enabled even though I don't
choose them in LLPR.
There may be some local options defined in your ~/ .
lpoptions file, which are manipulated by the lpoptions
command. These options are always used if not
overridden by LLPR settings. To get rid of all options
for a printer, run the following command, replacing
"printer" with the name of the queue:
lpoptions -x printer
I configured a printer to
print to a file, but I get "Permission
denied" errors.
Most printing systems will not run as the super-user
but as a special user (usually "lp"). Therefore, make
sure that the file you have chosen to print to is
accessible to the user owning the spooler daemon.
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On my PCL (or GDI)
printer, I sometimes get error messages
printing instead of my
document.
Unfortunately, some Unix applications may generate
non-compliant PostScript output that may not be
supported by Ghostscript, or even the printer itself in
PostScript mode. You can try to capture the output to
a file and view the results with Ghostscript (gv or
ghostview will allow you to do so interactively) and
see if you get error messages. However, since the
application is probably at fault, contact your software
vendor to inform them of the issue.
Some color images come out all black.
This is a known bug in Ghostscript (until GNU
Ghostscript version 7.05) when the base color space
of the document is indexed color space and it is
converted through CIE color space. Because
Postscript uses CIE color space for Color Matching
System, you should upgrade Ghostscript on your
system to at least GNU Ghostscript version 7.06 or
later. You can find recent Ghostscript versions at
www.ghostscript.com.
Continue..
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4.2.8 Major Problems Trouble shooting
1) Multi-Feeding
1. Solenoid malfunction
(the solenoid does not work properly)
Replace the solenoid if necessary.
2. Pad-Friction is
contaminated with foreign matter.(oil...)
Clean the pad friction with soft clothe
dampened with IPA(Isopropyl Alcohol).
3. The face of paper is blended.
Use the smooth paper.
Description Multiple sheets of paper are fed at once.
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2) No Power
1. Check if the power input
and SMPS output are normal.
Replace the power supply cord or SMPS.
2. Check the inferiority
of OPE Unit if the LCD of Panel does
not appear after normal
warmingup.
Replace the OPE unit.
Description
When system power is turned on, The LCD and status LED on the operator panel do
not come on.
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3) Fuser error
a) Low heat error
Lamp open?
(For 110V : 1.351 ohm
For 220V : 4.71 ohm)
"Error #U1-1211 Turn off then on"
message has occurred.
Change Fuser Lamp
4713-001243
Yes
NO
NO
NO
NO
NO
Change Fuser Lamp
4713-001243
Yes
AC-Harness Change
Yes
Replace Thermostat
4712-001031
Yes
Replace Thermostat
1404-001447
Yes
Replace Thermostat
1404-001447
Yes
Lamp Short?
AC-Harness Short?
Thermostat Open?
Thermostat Pollution, Bend?
NO
Thermostat Resistance Defect?
(300~450kohm @ 25)
Replace Fuser & recheck
The SMPS and Main B'd
could be suspect
Ser vice Manual
4-59
Samsung Electronics
b) Low heat error
Lamp open?
(For 110V : 1.351 ohm
For 220V : 4.71 ohm)
"Error #U1-2121 Turn off then on"
message has occurred.
Change Fuser Lamp
4713-001243
Yes
NO
NO
Replace Thermistor
1404-001447
Yes
Replace Thermistor
1404-001447
Yes
Thermostat cannot be
cleaned and/or bent?
NO
Thermostat Resistance Defect?
(300~450kohm @ 25)
Replace Fuser & recheck
The SMPS and Main B'd
could be suspect
System Diagram
Ser vice Manual
5-1
Samsung Electronics
5.1 Block Diagramg
5. System Diagram
1
S
a
m
s
u
n
g

C
o
n
f
i
d
e
n
t
i
a
l
1 1
B
l
o
c
k

D
i
a
g
r
a
m

o
f

T
i
s
s
o
t
3
p
3
p
M
a
i
n

B
d
L
S
U
L
S
U
S
M
P
S
S
M
P
S
T
y
p
e

2
T
y
p
e

2
1
W
1
W
H
V
P
S
H
V
P
S
T
1
T
1
T
2
T
2
C
h
a
r
g
e
r
C
h
a
r
g
e
r
S
u
p
p
l
y
S
u
p
p
l
y
D
e
v
e
D
e
v
e
B
i
a
s
B
i
a
s
F
u
s
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r

L
a
m
p
F
u
s
e
r

L
a
m
p
J
o
i
n
t
J
o
i
n
t
C
R
U
M

Y
C
R
U
M

Y
C
R
U
M

M
C
R
U
M

M
C
R
U
M

C
C
R
U
M

C
C
R
U
M

Y
C
R
U
M

Y
F
u
s
e
r

C
l
u
t
c
h
F
u
s
e
r

C
l
u
t
c
h
T
h
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m
i
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t
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r
T
h
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m
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s
t
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r
P
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c
k
u
p

C
l
u
t
c
h
P
i
c
k
u
p

C
l
u
t
c
h
T
2

C
l
u
t
c
h
T
2

C
l
u
t
c
h
I
T
B

C
u
t
c
h
I
T
B

C
u
t
c
h
D
e
v
e
D
e
v
e
C
l
u
t
c
h
C
l
u
t
c
h
F
u
s
e
r
F
u
s
e
r
S
e
n
s
o
r

(
S
e
n
s
o
r

(
D
e
v
e
D
e
v
e
H
o
m
e
)
H
o
m
e
)
S
e
n
s
o
r

(
E
m
p
t
y
)
S
e
n
s
o
r

(
E
m
p
t
y
)
S
e
n
s
o
r

(
E
x
i
t
)
S
e
n
s
o
r

(
E
x
i
t
)
W
a
s
t
e

T
o
n
e
r

T
X
W
a
s
t
e

T
o
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r

T
X
W
a
s
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T
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r

R
X
W
a
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T
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r

R
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P
E

P
a
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l

D
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p
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O
P
E

P
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D
i
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(
L
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D

&

K
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y
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)
(
L
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D

&

K
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y
s
)
5
V

S
w
i
t
c
h
5
V

S
w
i
t
c
h
B
L
D
C

M
o
t
o
r
B
L
D
C

M
o
t
o
r
(
M
a
i
n
)
(
M
a
i
n
)
O
P
C
O
P
C
n
n
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r

T
e
m
p
.
n
n
e
r

T
e
m
p
.
I
T
B

H
o
m
e

S
e
n
s
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I
T
B

H
o
m
e

S
e
n
s
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T
i
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s
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t
S
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r
i
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s
G
r
o
u
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d

W
i
r
e
G
r
o
u
n
d

W
i
r
e
G
r
o
u
n
d

W
i
r
e
(
2
2
5
m
m
)
G
r
o
u
n
d

W
i
r
e
(
2
2
5
m
m
)
s
i
n
g
l
e

b
e
a
m

1
1
p
s
i
n
g
l
e

b
e
a
m

1
1
p
5
p
5
p
6
p
6
p
2
p
2
p
2
p
2
p
3
p
3
p
3
p
3
p
3
p
3
p
2
p
2
p
5
p
5
p
2
6
p

F
F
C
2
6
p

F
F
C
3
p
3
p
3
p
3
p2
p
2
p
2
p
2
p
1
8
p

F
F
C

1
8
p

F
F
C

1
0
p
1
0
p
+
2
4
V

C
o
v
e
r

O
p
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n

S
/
W
+
2
4
V

C
o
v
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r

O
p
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n

S
/
W
2
p
2
p
2
p
2
p
7
p
7
p
2
p
2
p
S
e
n
s
o
r

(
S
e
n
s
o
r

(
R
e
g
i
R
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g
i
) )
P
T
L

L
A
M
P
P
T
L

L
A
M
P
2
p
2
p
4
p
4
p
4
p
4
p
4
p
4
p
4
p
4
p
4
p
4
p
P
L
L
R
A
M

C
o
n
t
r
o
l
l
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r
L
o
c
a
l

C
o
n
t
r
o
l
l
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r
G
P
I
O
I
m
a
g
e

P
r
o
c
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s
s
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M
A
C
U
A
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T
I
2
C
S
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p
M
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t
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A
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C

8
c
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P
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M

8
c
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L
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C
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t
r
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H
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V
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9

3
6
0
M
H
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J
u
p
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5
D
D
R
2
3
2
M
B
(
U
S
B
)
2
5
6
M
B
(
N
W

&

W
-
l
e
s
s
)
P
.

F
l
a
s
h
N
/
W

B
C
M
5
2
4
1
K
M
L
G
(
N
W

&

W
-
l
e
s
s
)
E
E
P
R
O
M
C
L
P
-
3
2
5

8
K
B
C
L
P
-
3
2
0
N

6
4
K
B
C
L
P
-
3
2
5
W

6
4
K
B
V
c
l
k
M
c
l
k
S
C
L
S
D
A
M
A
C
_
T
X
D
[
3
:
0
]
M
A
C
_
R
X
D
[
3
:
0
]
S
A
[
1
2
:
0
]
,

B
A
0
,
1
D
Q
[
1
5
:
0
]
C
K
E
,

n
C
S
0

,

n
R
A
S
,

n
C
A
S
,

W
E
D
M
0
~
1
,

n
D
Q
S
0
~
1
,

D
Q
S
1
,
O
D
T
0
,

n
D
D
R
_
C
L
K
0
,

B
A
0
~
1
2
5
M
H
z
F
l
a
s
h

:

U
S
B
(
2
M
B
)

/

N
W
(
3
2
M
B
)
D
D
R

:

U
S
B
(
3
2
M
B
)

/

N
W
(
2
5
6
M
B
)
A
D
D
R
[
2
4
:
1
]
D
A
T
A
[
1
5
:
0
]
n
R
D
,

n
W
R
,

n
C
S
U
S
B
2
.
0
S
S
C
G
1
2
M
H
z
U
S
B
C
l
o
c
k
3
p
3
p
4
p
4
p
I
S
P
1
7
6
1
(
W
i
r
e
l
e
s
s

)
D
A
T
A
[
1
5
:
0
]
A
D
D
R
[
8
:
1
]
R
e
g
i
R
e
g
i
C
l
u
t
c
h
C
l
u
t
c
h
3
p
3
p
System Diagram
Ser vice Manual
5-2
Samsung Electronics
5.2 Connection Diagramg(CLP-325/320)
HVPS
T
!
S
S
O
T
C
L
P
3
2
5
,
C
L
P
3
2
!
2
3
4
OebuqTXO
OGNO
C
N
4
O
e
b
u
q
OebuqPXO
3.3V
CN !
4
LSU
O
E
V
E
C
L
U
T
C
H
L
E
O

P
A
N
E
L
C
N
2
T
B

C
L
T
TBCLUTCH 3
NC 2
24VF !
C
L
T
B
C
L
U
T
C
H
!
0
9
8
7
6
5
4
3
2
!
BLOCMCTCPPEAOY 3
nBLOCMCTCPEN 4
OGNO 7
OGNO 8
24VF 9
C
N
6
B
L
O
C
24VF
!
0
5V 5
OGNO 6
BLOCCLK 2
BLOCSPEEOSEL !
M
A
N

M
C
T
C
P
C
N
5
T
2

C
L
T
THVCLUTCH 3
NC 2
24VF !
C
L
T
2
C
L
U
T
C
H
C
N
9
F
u
s
e
r C
L
T
FuserCLUTCH 2
24VF !
C
L
F
U
S
E
P
C
L
U
T
C
H
F
U
S
E
P
!23456789!
0
!
!
!
2
!
3
!
4
!
5
!
6
!
7
!
8
!
9
2
0
2
!
2
2
2
3
2
4
2
5
2
6
P
E
G
C
L
U
T
C
H
!
2 PeqCLUTCH
C
N
8
P
e
q
C
L
T
24VF
C
L
!
2
3 3.3V
C
N
!
6
E
m
p
l
y
nSENSPEMPTY
GNO
!
2
3 PckupCLUTCH
C
N
2
0
P
c
k
u
p

C
L
T
NC
24VF
E
M
P
T
Y
S
E
N
S
C
P
P
c
k
u
p
S
o
l
e
n
o
d
LSU
5
V
S
W
T
C
H
_
C
N
3
W
a
s
l
e
WasleTX 3
5V 4
WaslePX 2
OGNO !
C
N
4
F
A
N
FANMAN 3
NC 2
OGNO !
O
G
N
O
3
N
P
E
G
2
CN 5
PEG
5
V
!
C
N
2
E
X
T
NPEXT 3
OGNO 2
5V !
!
2
3
4
5V
EPASEPLAMP
C
N
!
7
K
E
Y

P
T
L
OGNO
CPCKEY
P
T
L

L
A
M
P
C
P
C
F
U
S
B
L
E
N
P
E
X
T
4
3
2
!
W
a
s
l
e
S
M
P
S
F
U
S
E
P
L
A
M
P
M
A
N
S
i
W
N
L
E
T
!
!
0
V
i
2
2
0
V
F
A
N
M
A
N

B
O
n
O
e
v
E
N
5
O
G
N
O
4
O
G
N
O
3
2
4
V
F
2
CN 2
!
HVPS
2
4
V
F
!
T
H
V

P
e
a
d
!
4
T
H
V

P
e
a
d
!
3
n
T
H
V
E
n
!
2
P
W
M

M
H
V
!
!
P
W
M

T
H
V
!
0
P
W
M

T
H
V
9
P
W
M
O
e
v
O
C
8
P
W
M
O
e
v
A
C
7
P
W
M
O
e
v
V
p
p
6
O
E
V

P
E
L
A
Y
2
!
7
n
S
e
n
s
P

E
x
l
!
6
S
_
O
E
V
E
!
5
O
E
V

P
E
L
A
Y
3
2
0
n
S
e
n
s
P

P
e
q
!
9
O
E
V

P
E
L
A
Y
!
!
8
W
a
s
l
e

T
x
2
!
N
C
2
3
5
V

L
S
U
2
4
W
a
s
l
e

L
e
v
e
l
2
2
5
V
2
5
O
E
V
_
P
E
L
A
Y
4
2
6
CN !
5
CPE
C
P

P
C
W
E
P

L
E
O
!
7
n
P
C
W
E
P
S
W
!
8
C
P

Y

L
E
O
!
5
O
G
N
O
!
6
C
P

C

L
E
O
!
3
C
P

M

L
E
O
!
4
L
E
O

J
A
M
!
!
C
P

K

L
E
O
!
2
L
E
O

E
P
P
C
P
9
L
E
O

P
E
A
O
Y
!
0
n
K
E
Y
C
T
P
L

P
7
5
V
(
2
0
0
o
h
m
)
8
N
N
E
P

T
E
M
P
5
n
C
P
K
E
Y

C
N
L
N
E
6
T
B

H
C
M
E
T
E
M
P
C
P
U
M
J
C
N
T
YMCK
!
2
3
4
SCL!nCPUM
OGNO
C
N
2
2
C
P
U
M
3.3VCPUM
SOAnCPUM
5 CUTTEMP
2
4
V
A
!
n
C
o
v
e
r
C
p
e
n
2
CN !
8
Cover
Cpen
F
P
C
N
T
P
E
A
P
MCTCP
2
4
V
O
G
N
O
n
L
S
U
_
M
C
T
_
E
N
n
P
E
A
O
Y
_
L
S
U
C
L
K
_
L
S
U
M
C
T
!
3
!
2
!
5
!
4
!
6
N
C
!
!
C
N
3
O
e
v
e
_
C
L
T
24VF
OEVCLUTCH
!
2
C
L
5V 3
nOEVEHCME 2
C
N
!
O
e
v
e
_
H
o
m
e
OGNO !
O
E
V
E
H
C
M
E
O
G
N
O
3
n
T
B
H
o
m
e

S
E
N
4
!23456
C N ! 9
U S B O E V C E
V
B
U
S
O
M
O
P
O
G
N
O
O
G
N
O
O
G
N
O
2!
5
V
(
3
.
3
K
o
h
m
)
n
N
T
E
P
L
C
C
K
n
L
O
C
N
_
L
S
U
2
L
O
_
P
C
W
E
P
!
!4
O
G
N
O
3
O
G
N
O
6 5
n
S
H
_
L
S
U
!
8
5
V
_
L
S
U
7
V
O
C
_
!
_
P
!
0
9
O
G
N
O
!
2
V
O
C
_
!
_
N
!
!
!
4
!
3
O
G
N
O
!
5
n
H
S
Y
N
C
_
!
!
6
N
C
C
L
K
_
L
S
U
_
M
C
T
n
P
E
A
O
Y
_
L
S
U
n
L
S
U
_
M
C
T
_
E
N
2
4
V
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System Diagram
Ser vice Manual
5-3
Samsung Electronics
Connection Diagramg(CLP-325W/320N)
HVPS
T
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LSU
CN 7
LSU
Reference Information
Ser vice Manual
6-1
Samsung Electronics
This chapter contains the tools list, list of abbreviations used in this manual, and a guide to the location space
required when installing the printer. A defnition of tests pages and Wireless Network information defnition is
also included.
6.1 Tools for Troubleshooting
The following tools are recommended safe and easy troubleshooting as described in this service manual.
6. Reference Information
Install Driver CD
Network S/W CD
DVM(Digital Volt Meter)
Standard : Indicates more than 3 digits.
Driver
Standard : - type, + type (M3 long, M3 short,
M2 long, M2 short).
Tweezers
Standard : For general home use, small type.
Cotton Swab
Standard : For general home use, for medical
service.
Cleaning Equipments
Standard : An IPA(Isopropyl Alcohol)dry wipe
tissue or a gentle neutral detergent
and lint-free cloth.
Vacuum Cleaneraner
Brush
Software (Driver) installation CD ROM
Ser vice Manual
6-2
Samsung Electronics
6.2 Acronyms and Abbreviations
The table below explains the abbreviations and acronyms used in this service manual. Where abbreviations
or acronyms are used in the text please refer to this table.
ADC Analog-to-Digital-Conversion
AP Access Point
AC Alternating Current
ASIC Application Specifc Integrated Circuit
ASSY Assembly
BIOS Basic Input Output System
BLDC Motor Brushless DC Motor
CLBP Color Laser Beam Printer
CMOS Complementary Metal Oxide
Semiconductor
CMYK Cyan, Magenta, Yellow, Black
CN Connector
CON Connector
CPU Central Processing Unit
CTD Sensor Color Toner Density Sensor
dB Decibel
dBA A-Weighted decibel
dBm Decibel milliwatt
DC Direct Current
DCU Diagnostic Control Unit
DIMM Dual In-line Memory Module
DPI Dot Per Inch
DRAM Dynamic Random Access Memory
DVM Digital Voltmeter
ECP Enhanced Capability Port
ECU Engine Control Unit
EEPROM Electronically Erasable
Programmable Read Only Memory
EMI Electro Magnetic Interference
EP Electro photographic
EPP Enhanced Parallel Port
F/W Firmware
FCF/FCT First Cassette Feeder/First Cassette
Tray
FISO Front-In, Side-Out
FPOT First Print out Time
GDI Windows Graphic Device Interface
GIF Graphic Interchange Format
GND Ground
HBP Host Based Printing
HDD Hard Disk Drive
HTML Hyper Text Transfer Protocol
HV High Voltage
HVPS High Voltage Power Supply
I/F Interface
I/O Input and Output
lb Pound(s)
IC Integrated Circuit
ICC International Color Consortium
IDE Intelligent Drive Electronics or
ntegrated Drive Electronics
IEEE Institute of Electrical and Electronics
Engineers. Inc
IOT Image Output Terminal (Color printer,
Copier)
IPA Isopropy Alcohol
IPC Inter Process CommunicationEPP
Enhanced parallel Port
IPM Images Per Minute
ITB Image Transfer Belt
LAN local area network
LBP Laser Beam Printer
LCD Liquid Crystal Display
LED Light Emitting Diode
LSU Laser Scanning Unit
MB Megabyte
MHz Megahertz
MPBF Mean Prints Between Failure
MPF/MPT Multi Purpose Feeder/Multi Purpose
Tray
NIC Network Interface Card
NPC Network Printer Card
NVRAM Nonvolatile Random Access Memory
OPC Organic Photo Conductor
PBA Printed Board Assembly
PCL Printer Command Language , Printer
Control Language
Ser vice Manual
6-3
Samsung Electronics
PCI Peripheral Component Interconnect
by Intel 1992/6/22, is a local bus
standard developed by Intel and
introduced in April, 1993 : A60, B60
Pins
PCL5Ce Printer Command Language 5Ce-
Color
PCL6 Printer Command Language 6
PDF Portable Document Format
PDL Page Description Language
Ping Packet internet or Inter-Network
Groper
PPD Postscript Printer Discription
PPM Page Per Minute
PS Post Script
PS3 Post Script Level3
PTL Pre-Transfer Lamp
PTB Paper-Transfer Belt
PWM Pulse Width Moduration
Q?y Quantity
RAM Random Access Memory
RCP Remote Control Panel
ROM Read Only Memory
SCF/SCT Second Cassette Feeder/Second
Cassette Tray
SMPS Switching Mode Power Supply
SPGP Samsung Printer Graphic Processor
SPL Samsung Printer Language
SPL-C Samsung Printer Language-Color
Spool Simultaneous Peripheral Operation
Online
SRS Software Requirment Specifcation
SURF Surface Rapid Fusing
SW Switch
sync Synchronous or Synchronization
T1 ITB
T2 Transfer Roller
TRC Toner Reproduction Curve
PnP Universal Plug and Play
U.I. User Interface
URL Uniform Resource Locator
USB Universal Serial Bus
VCCI Voluntary Control Council for
Interference Information Technology
Equipment
WECA Wireless Ethernet Compatibility
Alliance
Wi-Fi Wireless Fidelity
Ser vice Manual
6-4
Samsung Electronics
6.3 Select a location for the printer
Leave enough room to open the printer trays, covers, and allow for proper ventilation. (see diagram below)
Provide the proper environment :
- A frm, level surface
- Away from the direct airfow of air conditioners, heaters, or ventilators
- Free of extreme fuctuations of temperature, sunlight, or humidity
- Clean, dry, and free of dust
Ser vice Manual
6-5
Samsung Electronics
6.4 A4 ISO 19798 Standard Pattern
This test page is reproduced at 70% of the normal A4 size
Ser vice Manual
6-6
Samsung Electronics
Ser vice Manual
6-7
Samsung Electronics
Ser vice Manual
6-8
Samsung Electronics
Ser vice Manual
6-9
Samsung Electronics
Samsung Electronics Co.,Ltd. J anuary. 2010
Printed in Korea.
VERSION NO. : 1.00 CODE : 0325-00000E
GSPN (Global Service Partner Network)
North America : service.samsungportal.com
Latin America : latin.samsungportal.com
CIS : cis.samsungportal.com
Europe : europe.samsungportal.com
China : china.samsungportal.com
Asia : asia.samsungportal.com
Mideast & Africa : mea.samsungportal.com

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