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    Case Study Human Resource Management

    Uploaded by

    Gnanaprakasam GP
    Case Study Human Resource Management

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    © All Rights Reserved
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    Case Study Human Resource Management

    Uploaded by

    Gnanaprakasam GP
    82 views2 pages
    Case Study Human Resource Management

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    © © All Rights Reserved

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    PDF, TXT or read online from Scribd

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    Case Study Human Resource Management

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    82 views2 pages

    Case Study Human Resource Management

    Uploaded by

    Gnanaprakasam GP
    Case Study Human Resource Management

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    SAMPLE CASE STUDY: HUMAN RESOURCE MANAGEMENT

    CASE STUDY SITUATION



    The president has called a meeting to get your feedback on Jack, a department manager. Jack is what
    some people call from the old school of management. He is gruff, bossy, and often shows an its my
    way or the highway attitude. Jack is about five years from retirement.

    Jack has a high turnover rate in his department. There have been several complaints on company
    surveys about him from his department and from outside his department. People have commented on the
    fact that Jack is rude during meetings and doesnt let others contribute. There are times when he has
    belittled people in meetings and in the hallway. He also talks about his staff critically or negatively to
    other managers.

    But Jack also is a brilliantly talented person who adds a vast amount of needed knowledge and
    experience to the company. He is extremely dedicated to the company and lets people know this by his
    arrival each day at 6:30 a.m. and his departure at 6:00 p.m. He has been with the company for 32 years
    and he reports directly to the president.

    Jack has gone to the HR department and complained that the people his supervisors hire are not a good
    fit for the company. The new employees dont listen and they have a poor work ethic. Jack feels that HR
    should do a better job screening people.

    What suggestions do you have for the president on how to coach Jack and develop a personal
    improvement plan? What areas would you suggest be first on Jacks improvement plan? What kind of
    timetable would you put in place? How about milestones and consequences? How should Jack be
    coached and by whom? Is it worth the effort, since he might be retiring soon?

    After introductions, the president will ask you for your How to Coach Jack plan.

    Each member of the team (individual) should contribute to the plan details.

    Copyright of Future Business Leaders of America Phi Beta Lambda (FBLA-PBL) This document is
    property of Future Business Leaders of America Phi Beta Lambda (FBLA-PBL) and its contents may
    not be copied, uploaded to the internet or posted to a listserve without the copyright holders express
    written permission. However, users may print, download, or email articles for individual use.

    A full version of this document can be purchased at http://www.fblamarketplace.com/ under the
    competitive events section.

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