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Education:: Nia Nguyen 7-14 Thirty Ninth Street Toronto, ON, M8W 3M5 647-467-0156 Nia - Tramnguyen@yahoo - Ca

Nia Nguyen is a hospitality management student pursuing a diploma from Humber Institute of Technology & Advanced Learning in Toronto, Ontario. She has experience in customer service roles such as serving, hosting, and bartending at The Humber Room restaurant. Additionally, Nia has worked as a server at Pho Hung restaurant in Mississauga. Her qualifications include excellent communication skills, proficiency with technology, and certifications in food safety and responsible alcohol service. Nia is currently seeking new opportunities in the hospitality industry.

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186 views

Education:: Nia Nguyen 7-14 Thirty Ninth Street Toronto, ON, M8W 3M5 647-467-0156 Nia - Tramnguyen@yahoo - Ca

Nia Nguyen is a hospitality management student pursuing a diploma from Humber Institute of Technology & Advanced Learning in Toronto, Ontario. She has experience in customer service roles such as serving, hosting, and bartending at The Humber Room restaurant. Additionally, Nia has worked as a server at Pho Hung restaurant in Mississauga. Her qualifications include excellent communication skills, proficiency with technology, and certifications in food safety and responsible alcohol service. Nia is currently seeking new opportunities in the hospitality industry.

Uploaded by

api-284122095
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© © All Rights Reserved
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Nia Nguyen

7-14 Thirty Ninth Street


Toronto, ON, M8W 3M5
647-467-0156
[email protected]

Education:

Diploma in Hospitality Management


September
2014 To Date
Humber Institute of Technology & Advanced Learning, Toronto, ON

Qualifications:
Experience in assisting multiple events, providing customer service,
tutoring students
Excellent communication skills dealing with diverse populations
Great skills in time management and flexibility in working hours
Proficient in MS Office to create files, flyers, slide presentations
Great knowledge in using the internet to find resources
Fluent in social media platforms and languages
Strong analytical, problem-solving skills
Knowledgeable with Opera and POS systems
Strong understanding of bartending duties
Fluency in English and Vietnamese
Pursing French in summer 2015
Service excellence Certification
Otec,org
Food Safety Certification
TrainCan, Inc.
Smart Serve Certification
SmartServe
Pro Serve Certification
ProServe
WHMIS certification
AHSA

Nia Nguyen

7-14 Thirty Ninth Street


Toronto, ON, M8W 3M5
647-467-0156
[email protected]

Work experience:
Server / Host / Bartender
January 2015 To Date
The Humber Room, Toronto, ON
A standard restaurant in Humber College, food provide by culinary program
students and services provide by hospitality program students
- Greeting guests and showing them to their seats
- Assisting customers with any questions in regards to the menu
- Responsible for preparing and serving alcoholic and non-alcoholic
drinks
- Use iPad menus and other technological innovations to assist
customers
- Provide a memorable and lasting dining experience for our customers
- Perform multiple duties as per restaurant requirements
Server
March 2014 February 2015
Pho Hung, Mississauga, ON
Casual restaurant, with 240 seats, and 107 traditional Vietnamese and
Chinese dishes
- Greeting customers and seat them according to seating plans
- Assist customers with the menu and answering any questions they may
have in regards to the food or dietary restrictions
- Coaching new employees
- Answer incoming calls to make table reservations and for take-out
orders
- Serve food and drinks to patrons in a timely and professional manner
- Assisting the kitchen staff with the preparation of food when needed
- Assist with cleaning duties as required
Event Assistant
February,
2015
Sri Lanka Women Society Sri Lanka 67th Independence Day, Toronto ON
- Assisted Sri Lanka Women Society with food preparation and packing
food for the guests
Event Assistant
November 2013 February
2014
Humber Institute of Technology & Advanced Learning International Centre,
Toronto ON
- Helped international centres staff to organize venue setting,
decorating stage, welcoming students, and guiding guests

Nia Nguyen

7-14 Thirty Ninth Street


Toronto, ON, M8W 3M5
647-467-0156
[email protected]

English Tutor volunteer


November 2013
February 2014
Humber Institute of Technology & Advanced Learning English Centre, Toronto
ON
- Tutor international students in English class regarding their
communication skills
References will be provided upon request

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