Lberry CV
Lberry CV
Lberry CV
Berry
HIGHLIGHTS:
Infectious energy, strong work ethic, great sense of humor.
16+ years of experience and achievements in the hospitality industry.
Masters Degree in Tourism & Hospitality Management.
Successfully completed Graduate Thesis.
Proven ability to lead or be led in a team environment.
Strong sales initiatives and proven record of increasing revenue.
Excellent multi-tasking and time management skills.
Strong public speaking skills- confident speaking in front of large groups.
Proven ability to stay poised and decisive in pressure situations.
Bilingual (English & French) written and spoken.
Advanced computer skills (Microsoft Office: Word, Excel, PowerPoint, and Outlook).
PROFESSIONAL EXPERIENCE:
Coral Reef Alliance (CORAL)
April 2015 to Present
www.coral.org
Sustainable Tourism Consultant, Internship
Built and fostered relationships with destination leaders and tourism stakeholders.
Facilitated the foundation of Utilas Destination Stewardship Council (DSC).
Administrator of Utila Environmental News online publication.
Trainer for Go Blue sustainability initiatives and Best Practices.
Support Environmental Sector of the Municipality in all initiatives.
Fiamo, Pizza & Wine Bar
December 2012 to February 2015
www.fiamo.ca
Manager/Server/Bartender
Lead front of house (FOH) team in providing exceptional guest experience.
Re-wrote the Service Standards Guide and Training Manual for all FOH staff.
In charge of scheduling for 20+ staff.
Coordinate all event bookings to ensure successful execution and optimal guest experience.
Bi-weekly meetings with Owner, General Manager and Executive Chef to discuss marketing,
menus, events, and daily operations.
Steamworks Brewing Company
January 2013 to June 2014
www.steamworks.com
Sales Representative (Vancouver Island)
Brand Ambassador- Successfully introduced the product across the entire island.
Created and maintained business relationships with current and potential clients.
Exceeded forecasted sales goals; increased sales revenue for the company.
Hosted training seminars on the Steamworks product line up and brand.
Represented the brand at all events in the craft industry across the island.
Players Chophouse Restaurant & Lounge
November 2008 to April 2012
www.vancouverchophouse.ca
Assistant General Manager
Proven ability to exceed expectations.
Marketing & Promotions- all social media (website, facebook, twitter), seeking and securing new
business.
Coordinating all event bookings from groups of 2 clients up to groups of 400+
Coordinated logistics and ensured flawless execution of high profile VIP and large scale events,
such as:
2012 Superbowl; 2011 Greycup; Disneys The Lion King production, venue buyout; Bell Canada
buyout of venue (2010 Olympics); Wrap party for the film Twilight; Official after-party of the 2009
Canadian Juno Awards.
Representative at networking events, such as: PGA Gala 2012, Kronenbourgs Brasserie Mystere,
FMA Vancouver 2010, Event and Kim Crawford Midnight Tasting.
Administrative duties such as: Payroll, cash, labor, floor plans and overall organization.
Attended workshops hosted by Tourism Vancouver (ie. Online Reputation Management).
Confidently lead front of house team (FOH) in an organized, supportive and decisive manner.
Scheduling of entire FOH staff (+20 employees).
In charge of bar inventory.
Daily communication with suppliers (Wine, Beer, Liquor, GFS, Linens, etc).
Sequoia Company of Restaurants
May 2011 to November 2011
The Teahouse in Stanley Park
www.vancouverdine.com
Event Manager
Maintained high standards of service excellence.
Worked with all groups from 12 to 200 guests; including weddings, corporate functions, birthday
and anniversary celebrations.
Met with clients to determine their needs and desires, show them the venue and book the space.
Coordinated every detail with the client, kitchen and front of house team (food, beverage, timing,
vendors, transportation and service needs).
Booked and coordinated all vendors including: entertainment, indoor and outdoor dcor,
photography and Audio Visual.
Designed and created personalized menus for each function.
Followed up with each event to ensure expectation were met and exceeded.
Tracked event revenue through Delphi.
Club Med
April 2004 to May 2005
Columbus Isle, Bahamas
www.clubmed.com
Gracious Organizer (G.O) - Sailing & Water Ski Instructor
Host to 500+ guests from around the globe.
Organized resort events and activities.
Taught water ski and sailing lessons to children and adults.
Fostered cultural network by servicing an international client base.
Team member working with individuals of various cultures (18 different Nationalities) to achieve
the common goal of the company.
EDUCATION:
Masters of Arts Degree, Tourism Management
Royal Roads University, Victoria, BC, 2015
Bachelor of Arts Degree, Psychology Major, Business Minor
The University of Victoria (UVIC), 2008
OTHER EXPERIENCE:
Volunteer with local NGOs, community & conservation initiatives, etc., Honduras (March 2015-present)
Hosted fundraisers to raise money for BCSPCA. (2014)
Volunteer at local events: Tall Tree; Song & Surf; Brewery & The Beast. (2012-2014)
Floor Manager, Server, Bartender at Sandbar on Granville Island. (May 2012-December 2012)
Travel- Central America for 4 months. (April to August 2010).
Eminence Organic Skincare, Operations Assistant (February 2009-March 2010)
Server at Seasons in the Park. (September to December 2008).
Bilingual Operations Assistant at Formes & Jeux. (2006, QC).
Travel- South East Asia for 3 months. (January to April 2006).
Supervisor/Floor Manager PG Golf & Curling Club. (2003-2004).
Travel- Taiwan, Australia, Fiji & South East Asia for 10 months. (August 2001-June 2002).