Koloc Alyssa
Koloc Alyssa
Koloc Alyssa
319.826.0691
lyssa M. Koloc
OBJECTIVE
EDUCATION
EXPERIENCE
DIRECTOR
Midwest Athletic Club, Cedar Rapids, Iowa
November 2014 - present
Directly oversee departments and manage entire facility
Create weekly newsletters and manage social media
pages
Assist with membership sales and meet monthly quotes
Create monthly schedules for department
RETAIL WIRLESS CONSULTANT/APPLE MASTER
U.S. Cellular, Cedar Rapids, Iowa
March 2013 January 2015
Assessed needs of customers for optimal wireless solutions
using sales process
Adapted quickly to new pricing and equipment in fast
changing industry
Led monthly meetings and communicated across
organizational boundaries
Consistently exceeded over 100% of quote expectations
MENTOR/CUSTOMER SERVICE REPRESENTATIVE
Nordstrom Direct, Cedar Rapids, Iowa
May 2010 March 2013
Ensured customer satisfaction with products and services
via inbound calls, e-mail, and chat
Consistently exceeded performance expectations
Led training classes for peers including new hire training
and new program training
INTERNSHIP
Cedar Rapids Titans
Cedar Rapids, Iowa
Sept 2013- Feb 2014
Sold sponsorship
packages
Created business
proposals
Created the
Promotional Team
Organized community
events
VOLUNTEER
Pierce Elementary
(Aug 2015 present)
Xavier Saints Softball Coach
(Aug 2012 July 2013)
Hawks Volleyball Coach
(Oct 2009 March 2010)
Little League Softball Coach
(April 2006 July 2010)
First Responders
(Oct 2009 June 2010)
Firefighter
(Oct 2008 June 2010)
SKILLS
Flexible
Goal-oriented
Self-motivated
Creative
Organized
Dedicated
Worthy team member
Positive personality
Communication
Building relationships
Leadership
Time management
Adobe Creative Suite
Microsoft Office
Social Media