Charlie Kiss Resume 2016

CHARLIE KISS, MBA, PMP, CMC
E-mail: [email protected] Phone: 832-801-6589
SUMMARY
Innovative, goal-oriented manager with over 30 years of experience in the process control
industry experienced in local, regional, and global business environments. Industries served
include Oil and Gas, Pulp and Paper, Pharmaceuticals, and other product refining and
manufacturing processes. Strong skills in operations and project management, personnel
development and team building, cost control, risk analysis and technology. Strengths include
solid communication and problem-solving skills, and adapting to meet challenges through
creative pursuits of alternative options.
CAREER HIGHLIGHTS
Six month transformation of a $24MM multi-level Customer Service business unit with a
history of loss into a $30MM business unit through right sizing, cross training, and skills
optimization.
Successfully developed focused process automation engineering centers for Functional
Safety, Electrical, Telecommunications, Systems Integration and Staging.
Directed the project team and designed the telecommunications system for data, voice, and
video spanning four countries in West Africa supporting a gas distribution pipeline.
PROFESSIONAL EXPERIENCE
2014 2016, Rockwell Automation, Houston, TX
Site Services Manager Direct program managers and field resources to support testing,
installation, commissioning and lifecycle support for process control functional safety systems.
P&L responsibility for $15MM global site service business, personally managing over 100
service projects per year and overall department operations.
Streamlined and standardized the proposal and project initiation process reducing the
average time from more than a week to 3 days.
Developed a system to easily identify resource utilization and reduce unproductive time
by 50 percent.
Significantly improved on time invoice payment by identifying key customer staff and
establishing regular review procedures.
2013 2014, Yokogawa Corporation of America, Sugar Land, TX
General Manager of Services, North America Business unit manager responsible for the
installed customer base. Providing lifecycle services, training, expansions, and enhancements
for process automation solutions and instrumentation in multiple industries. $30MM P&L
responsibility for cost centers in the U.S., Canada, and Mexico.
Charlie Kiss
Page 2
Restructured the field service organization to promote cross training and remove
inefficiencies created by skill silos allowing a 10 percent reduction in force while
improving availability and reducing unproductive time.
Created a department of advanced solutions to promote and ultimately sell $5MM of
process modeling software opening new opportunities to grow revenue for the
department.
1985 2013, ABB Process Automation, Houston Texas.
2007 2013, Operations Engineering Manager/Sr. Project Manager Provided functional
management for project managers, engineering, and support staff executing international process
automation projects primarily in oil and gas. Project Manager for various process control and
safety system projects as well as telecommunication and electrical projects. Pursue improved
margins through partnering and use of foreign execution centers while building and retaining
local core competencies.
Developed an offsite system integration center for staging and testing of large control
systems.
Established a safety execution center for execution of SIL rated safety projects.
2001 2007, Technical Consultant/System Architect
North American technical lead and liaison to global R&D centers for the Automation
Segment.
Participated in and led cross functional, multi-national teams to improve products and
processes.
2000 2001, Professional Services Manager
1997 2000, Year 2000 Migration Coordinator
1985 1997, Sr. Support Engineer.
1977 1985, US Navy, Avionics Technician First Class.
EDUCATION
Master of Business Administration Texas A&M UniversityCommerce, Bachelor of
Science in Management University of Phoenix, Project Management Professional Project
Management Institute, Certified Master Coach Center for Coaching Certification.

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CHARLIE KISS, MBA, PMP, CMC

E-mail: [email protected] Phone: 832-801-6589

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