Starbucks Case Study
Starbucks Case Study
Starbucks Case Study
Methods that Starbucks could use to study buyer behaviour when entering a
new foreign market.
• They would want to know who their customers are, what they think about
the brand and how they fell about it.
• Since coffee is their main product they should understand what their target
market is. Who can it be older, more affluent, well educated, office
workers? Branch them according to age, income, educational level and
tastes.
• To conduct focus groups in the new market to gain better understanding of
the customers and what their target market could be since it would differ
from location wise.
• They could provide free tasting samples to generate interest in customers
and get feedback from them and understand what they would actually like
and change their strategy accordingly.
• Are their any loyal customers to your brand?
• Is their any popular brand in the new market, they can try and study their
strategy and understand what makes it so popular.
- Shryk