LEAN Six Sigma - Breakthrough Strategy for Manufacturing & Services

What is the LEAN Six Sigma Benefits Who should attend

Quality and delivery speed are the two most important features in improving n Effective project selection for quickest impact. n Quality and Business Excellence professionals involved in continuous
any organization's profit performance. Lean Six Sigma enhances the improvement initiatives.
company's performance in each of their important measures by combining n Better understanding and longer retention.
n All functional managers involved in operations constituting either
the strength of today's two critical initiatives - LEAN and Six Sigma - into one n Experiential learning with application focus. service or manufacturing sectors.
integrated program.
n Learning from experiences of others. n All functional Managers involved in transactional or support process.
LEAN Six sigma keeps improvements tied to business strategy. It leverages
strong diagnostic capability of Lean to determine which projects will have the n Test and reinforce learning. n Healthcare professionals involved in operational, quality and
biggest and quickest impact on the organizations strategic and financial administrative functions.
n Personal attention to facilitate application of tools and techniques.
priorities . It unveils the secret to eliminating time traps that add delays and n R&D and design professionals
hinder speed in both service and manufacturing process. LEAN Six Sigma n Orientation for success in certification exam.
n Consultants and individuals who desire to enhance their professional
demonstrates the methodology to eliminate sources of unnecessary cost skills and aspire for International recognition through CSSBB
while attaining Six Sigma level of quality and dramatically improving share certification
holder value. Workshop objectives and deliverables n Any other professional involved in continual improvement initiatives
Who is a Certified LEAN Six Sigma Black n Master the DMAIC methodology through specially designed cases and
exercises for both services and manufacturing sector. What the business world says about LEAN
Belt-(CSSBB)
The Certified Black Belt is a professional who can
n Facilitate Six Sigma deployment on the five step improvement Six Sigma
methodology for reducing defects in a process, product and service
with simultaneous enhancement of value and process speed through 1. “(Six Sigma) is the most important initiative GE as ever under taken... It is
+ Explain Six Sigma philosophies and principles including supporting
Lean. part of the genetic code of our future leadership.” - JACK WELCH,
systems and tools.
FORMER CEO, GE
+ Demonstrate team leadership, understand team dynamics and address n Lead LEAN Six Sigma improvement teams to solve performance
problems by use of a structured, disciplined, problem solving approach. 2. “ Our future is LEAN Six Sigma.” - JEFF IMMELT, CEO, GE
change management issues.
3. “We have taken the difficult but basic Six Sigma skill of reducing defects
+ Thorough understanding of all aspects of DMAI C model in accordance n Address Change Management issues while improving process
and applied it to every business process, from inventing and
with Six Sigma principles. performance.
commercializing a new product all the way to billing and collections after
+ Basic knowledge of Lean enterprise concepts and specific Lean tools, n Align Voice of Business and Voice of Customer with Lean Six Sigma the product is delivered. Just as we think we have generated the last dollar
with ability to identify non value adding elements and activities. projects. of profit out of a business, we uncover new ways to harvest cash as we
reduce cycle times, lower inventories, increase output, and reduce scrap.
n Use of specially designed exercises, games and templates to shorten
Workshop Metholodology the learning curve
The results, are better and more competitively priced products, more
satisfied customers who give us more business, and improved cash
n Focus on Diagnostics n Hands on exposure n Application focus through structured project engagement. flow”- LARRY BOSSIDY, FORMER CEO, ALLIED SIGNAL
n Case Studies n Group discussion
n Exercises n Small group
n Simulated tests
 Federation of Indian Chambers
of Commerce & Industry

American Society for Quality

4. “While Dr. Deming's theory of profound knowledge built management FICCI Quality Forum &
awareness and Dr. Juran's trilogy helped to establish the foundation of a
solid quality 'Science' Lean Six Sigma break through strategy driven
innovation has taken quality into Americas boardrooms.” - GREGORY
FICCI Quality Forum is management consulting division of FICCI working under
the leadership of Lt.General H Lal(Retd.), former Director General of Bureau of
FICCI Quality Forum
WATSON, PAST PRESIDENT AMERICAN SOCIETY FOR QUALITY
(ASQ)
Indian Standards and former Director General of Defense Quality Assurance
Organization. FICCI Quality forum is facilitating business organizations in India
offers globally benchmarked
5. “Bank one knows that higher quality, faster services, delivered at lower and other developing countries to enhance global competitiveness through
cost is important to our customers and to our business. The integration training and consulting interventions using the best practices adopted by leading
of Lean process speed and Six Sigma process quality provides a companies of the world.
powerful combination to achieve these goals. Lean Six Sigma will be To get the knowledge and training skills on latest management tools and
valuable to any company needing to simultaneously achieve customer
techniques, FICCI has networked with the premier global knowledge resources
satisfaction and growth at low cost.” - DARYL GREENE AND MIKE
FISCH BACH, SR.VICE PRESIDENTS, BANK ONE.
6. “Mc Kesson is a $ 50 billion revenue company primarily involved in
such as American Society for Quality USA, Lean Enterprise Academy UK, Kaizen
Institute Japan etc. Black Belt Programme
Pharmaceutical distribution. As we embarked on our Six Sigma journey; American Society for Quality
we found we needed both Six Sigma process quality and the Lean
process speed to improve our marketing, logistics, order fulfillment, The American Society for Quality (ASQ) is the world’s leading authority on
and other process.”- JEFF REINKE, VICE PRESIDENT OF SIX SIGMA, quality. With more than 100,000 individual and organizational members, this
Mc KESSON AND CO. professional association advances learning, quality improvement, and
knowledge exchange to improve business results, and to create better
Curriculum Overview by Week workplaces and communities worldwide.
As champion of the quality movement, ASQ offers technologies, concepts, and
Recognize WEEK 1 Hypothesis Testing training to quality professionals, quality practitioners, and everyday consumers,
Introduction, objectives and expectations Correlation/Regression
encouraging all to Make Good GreatTM. ASQ provides professional training and
Introduction to LEAN Management ANOVA and Gage R&R
Six Sigma Overview Project planning certification that are considered as global benchmark and utilised by leading
Define
LEAN Value Stream Mappings DOE Introduction organisations around the world to set an objective criteria to assess competency
Process Mapping Randomized Blocks of quality professionals.
Failure Mode & Effects Analysis Full Factorial Experiments
Introduction to Minitab Fractional Factorial Experiments
Measure Introduction to Simulation Catapult Exercise
Basic Statistics & Probability Project Planning
ASQ & FICCI Professional Training Programs Offered in India
Rolled Throughput Yield n Lean Manufacturing

Analyze
Process Capability
Non-normal Data
Gage R&R
WEEK 3
Response Surface Methodology
EVOP Control Plans
n
n
Lean Service
Six Sigma Black/Green Belt Combining LEAN Speed
Project Planning Statistical Process Control
Lean/Six Sigma Synergy
n
n
Lean Six Sigma Black/Green Belt
Certified Quality Engineer with Six Sigma Accuracy
n Manager of Quality /Organizational Excellence
WEEK 2 Kaizen & Lean Manufacturing
Improve Central Limit Theorem Integration of Lean with Six Sigma
Confidence Intervals Mistake Proofing
Power and Sample Size Statistical Tolerancing For further information please contact
Multi-vari Analysis Designing for Six Sigma
Control

Venue of the Course: FICCI Quality Forum

Federation House, Tansen Marg, New Delhi 110001, India
At other Metros
Federation of Indian Chambers of Commerce & Industry
Federation House, Tansen Marg, New Delhi-110001
Phones: 23738760-70 (11 lines) 23736297, 23322442 (Direct)
Leading to Internationally
FICCI offices or Hotels
In-house Program: conducted by ASQ accredited faculty in the
Fax: 91-11-23320714, 23721504, 23753116
e.mail: [email protected], [email protected] Recognised Certification
client organisation. (Please ask FICCI for further details)