Questionnaire On Big Bazar
Questionnaire On Big Bazar
Questionnaire On Big Bazar
Gender
Male Female
Age group
3. Comparison of brand on different product category Cloths Grocery Gift Items Electronic Leather items Any other item
Sales
cloths crocery gift items electonic leather items Any other item
4. Services of the sales personnel in Big Bazaar? Very Good Good Ok Poor Very Poor
sales personnel
40 35 30 25 20 15 10 5 0 Very Good Good Ok poor Very Poor
Yes NO
6. Comparison of Big Bazaar with any kirana store? Price Big Bazaar Kirana Store Service Variety Quality
Yes No
8. Which media influence you to buy from Big Bazaar? Hoardings News paper TV Brochures Any other
Influence to buy
9 .How is the customer assistance process in Big Bazaar? Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied
Series 1
Highly Dissatisfied
Dissatisfied
Neutral
Series 1
Satisfied
Highly Satisfied 0 5 10 15 20 25 30 35 40 45
10. Do you satisfied with the billing system of Big Bazaar? Yes No
yes no
11. What is your satisfaction level rate about Services provided by Big Bazaar? Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied
12. Do you satisfied with the information about products which is provided by employees of Big Bazaar to its customer? Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied
13. Do you think that the service of discount offered by Big Bazaar attracts you for impulse buying? Yes No
Yes No
14. What is your overall satisfaction level rate about services provided by Big Bazaar? Highly Satisfied Satisfied Neutral Dissatisfied Highly Dissatisfied
15. Which promotional services do you expect from Big Bazaar? Discount Offer Coupons Free Gifts Credit Card Game Shows