Business Process Management
Business Process Management
Business Process Management
Neeraj Sharma Regional Sales Leader for SOA and BPM IBM SWG A/NZ
Source: Information Week Analytics Outlook 2009 Published January 19, 2009
Organizations are Raising the Bar by continuously improving their business processes
Optimized and Dynamic
CIO's top priority over last three years: Improving Business Processes
and Visible
Globalized processes
processes
Process Logic A
Manual Processes for Application C Process Logic B Data and Integration Logic C
Process Logic D
Application A
Application C
Application D
Process Logic D
Managed by IT
Application A Application B Application C Application D
1
Process Aware
2
Intra-Process Automation and Control
3
Inter-Process Automation and Control
4
Enterprise Valuation Control
5
Agile Business Structure
Design
Model and Measure analyze and monitor business business processes activities
Compare alternatives driven by various Directly link optimization techniques in Begin to process real-time identify model and process rules to owners execution Craft process automation and Collaborative control across the development enterprise, customers, and trading partners (industry)
Automate
Create a business performance framework that links business valuation to process execution
Optimize
Innovate new businesses, products, and services through an agile business structure
Collaborate
Business Leader Process Owner
Any task can be implemented as human or system workflow Any document or business object can flow between tasks Best in class Human Workflow and worklist management Single point for business rules implementation and modifications
User Tools
Rule Repository
Execution Server
Business Processes
Business Decisions
Business Users
Respond
BPM
Development Services
Process Services
Information Services
Federated Query
Connectivity Services
Community Manager App EJBs
DB Oracle Access Adapter SAP DB Adapter Access
Partner Services
IT impact on processes
Increase Agility
Reduce process cycle times Implement faster change React quickly to threats and opportunities
3.
Questions?