Citizen Disaster Reporting
Citizen Disaster Reporting
Citizen Disaster Reporting
SITES
In partial fulfillment of
the Requirements for the degree of
Bachelor of Arts in Communication Arts
Baluyut, Lacel, O.
Celeste, Lovelaine, G.
de la Cruz, Manuel Sebastian, B.
Diwa, Ricar Joy Angela, D.
Gutierrez, Catherine, P.
Introduction
Methodology
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Conclusion
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Recommendations
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References
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Appendices
APPENDIX A-B: Sample Letters
APPENDIX C-L: Transcript of Interviews
APPENDIX M: Interview Schedule
Abstract
Citizens Disaster Reporting on Social Networking Sites: A proposal for
a Citizen Journalism Site in the Province of Pampanga is a qualitative study
that aims to explore the role of citizen journalism particularly in disaster
reporting. An in-depth interview was conducted to online journalists; editors
and citizen journalists who experienced the Habagat in 2012 were asked for
their views on the phenomenon of Citizen Journalism.
Since citizen journalism has become the new medium in reporting
information, the researchers aim to know the essence of providing information
of citizens through social networking sites, and how citizen journalism can
help in preventing disasters and hazards.
Findings revealed that it is important to have a citizen journalism arm
especially in the local setting. It strengthens the reporting and circulating of
information especially in emergency purposes. Citizen journalists become the
source of information and at the same time partners of the media industry.
Pervasive gaming
Gamingplaying computer, web, portable, or console games, often
connecting with other players via the Internethas become as ubiquitous as
watching TV for young people.
Social networks as public forums
Durable social-networking platforms such as Facebook allow
multifaceted media relationships with one person, a few or many people.
Accessible metrics
Ranking and data-gathering sites make it easier for media makers to
compile and compare their audiences and for outsiders to more easily judge
and note success.
Locative media
GPS enabled mobile devices such as cellular phones allow access and
upload geographically relevant content, and a new set of hyperlocal media
projects are feeding this trend.
Powerful databases
Databases also now serve as powerful back-ends for managing and
serving up digital content, making it available across a range of browsers and
devices.
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Distributed distribution
News feeds, search engines, and widgets are allowing content to
escape the traditional boundaries of the channel or site. Users are coming to
expect access to anywhere, anytime searchable media.
Hackable platforms
Open source tools and applications are becoming increasingly
customizable. Media makers can tailor platforms, sharing tips across a broad
community of developers, and users can pick and choose how they will
interact with content.
Cloud content
Applications, media and personal content are migrating away from
computers and mobile devices and onto hosted servers into the cloud of
online content. On the one hand this offers simplicity, easy sharing, and
protected backups; on the other, it threatens control and privacy.
Citizen Journalism Practices in Foreign Countries
In 1999, young Korean Journalist, Oh Yeon-Ho launched a media
revolution based on these words: Every citizen is a journalist. It all started
due to frustration for one-way journalism and unable to make an impact on
Korean media through traditional means. The result was OhMyNews that was
launched in 2000. Its an Internet-based publication wherein 727 citizen
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Snowball sampling was also used to tap hard to reach contacts. In this
method, respondents with whom contact has already been made use their
social networks to refer the researcher to other people who could potentially
participate in or contribute to the study (2000, Denzin, N.K. & Lincoln, Y.S.)
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Procedure
The researchers hand-mailed and e-mailed study information to our
potential respondents. This is to explain the purpose of the study and to
formally request an interview. Once the respondents agreed to have the
interview, the researchers conducted the interviews face to face, through
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Data Analysis
Responses were categorized into recurring themes and subthemes
according to their similarity. These were compared in order to find significant
relationships between categories. Initial themes were discarded and new
themes emerged as the analysis progressed. The themes were synthesized
into a coherent theoretical framework.
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Stage 1
Design the webpage
Stage 2
Determine possible agencies
to tie up with
Stage 3
Present the study and the
website to the agency
Stage 4
Lay out rules and guidelines
for the website
Stage 5
Advertise the website in
cooperation with the partners
Stage 6
Launch Beta phase of the
website and parallel Social
Networking accounts
Stage 7
Publish articles
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Arlene Burgos
Head, Social and Mobile Media
ABS-CBN Corporation
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APPENDIX C
ARLENE BURGOS
Researcher: Can you give us a background and briefly summarize the
history of Bayan mo, Ipatrol mo?
Arlene Burgos: Yung Bayan mo, Ipatrol mo na nakikita natin ngayon, ang
una niyang form is boto mo ipatrol mo nung 2007 wala pa 'ko rito. Ang ginawa
nila nag open sila ng 4-digit number na kung saan pwedeng magtext yung
mga tao. So nung ginawa nila 'yun during the election, may mga nagrespond,
may mga nagsusumbong. 2007 ito ah. Hindi pa uso yung, hindi pa ganyan
yung pagtingin natin sa cellphone kung pa'no natin tinitignan yung cellphone
ngayon. Tapos pagdating ng 2009, ayan andidito na 'ko no'n. Nung ni-launch
yung Bayan mo, Ipatrol mo, ang forms na niya is really meant to ask, meant
to solicited reports from the people. So nung 2009-2010 tas nag-eleksyon
dire-diretso na siya.
(The Bayan mo, Ipatrol mo that we see today, the first form was boto mo
ipatrol last 2007 I was not here yet. What they do was they open 4-digit
number where the people can send their text messages. So when they did
that during the election, there are respondents who complained. That was
2007. Compare today, we dont see the used of cellphone before. And then,
2009, I already work here when they formally launch Bayan mo, Ipatrol mo,
the forms is really meant to ask, meant to solicited reports from the people.
So come 2009-2010 the operation of BMPM is continues.)
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JUSTIN DIZON
Researcher: Can you briefly describe your experience during the Habagat.
How you acquired the news?
Justin Dizon: Prior to habagat coverage, medyo maulan-ulan na. So before
that nagkaroon kame nagcover ako ng balita yung preparation for habagat sa
Masantol. Masantol being known as a flooded area naman talaga. Flooded
municipality in the province. So, yun yung una nating tinitignan how are they
preparing for the Habagat or the coming rainy days season. Tapos naalala ko
non after, days siguro or nung nagcover kame after 2 days, usual morning ko
I get up. Gigising ako tpos magkakape, paglabas ko sa kwarto, paglabas ko
sa bahay nakita ko doon sa terrace namen inaabot na ng tubig.
Researcher: Where are you from, sir?
Justin Dizon: Sa Gemsville ako non sa San Fernando. Kaya lumipat din
kame ng tirahan dahil nasira rin talaga yung bahay don. So, as a reporter
common na saken na kapag maulan, asahan mo na kinabukasan standby na
kayo for special coverage. E ako naman bilang night person, nung umaga
pala may nagtext 5am pala na ako ay tulog pa na di ko pa napapansin. So
nagulat ako ay! Makalbug! So nagulat talaga ako bat baha sa labas. Tinignan
ko yung cellphone ko na yung news desk namin nagtext siya samin at sinabi
nya na be ready for special coverage, be prepared and then kumbaga
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Researcher: Prior to the first day of the Habagat, were there reports that tail
dike can break down?
Justin Dizon: As far I remember, wala akong maalala. Wala akong maalala.
Ang ginawan ko ng balita, I dont know kung nasa akin o kung nasa ibang
media organization. Ako nga, sabi ko nga kanina ang ginawan ko ng balita ay
yung masantol. Kasi alam naman natin na it is a flood prone area and alam
natin na every now and then baha talaga diyan. So, kung may paparating na
weather condition, we have to check this flood prone areas first na alam natin
na greatly magiging apektado. And during that night, wala akong
maramdaman na walang balitang nakarating sakin maliban na lang nung
nagising ako kinabukasan at ang una kong ginawa bukod sa tumingin sa
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needed very much support during those times. So ganon naging madali
naman with regards of social participation, yung citizen journalism na sinasabi.
We were able to attend personally through text messaging brought by this
persons. And they have posted on the page also, the facebook page of the
CLTV. So napuntahan namin yung mga dapat puntahan. Yung mga
nagpaparescue o actually tubig din yung primary concern. Dun ko rin pala
nakita na yung desire for water. Kasi may baon akong water, gusto kong
ibato pero pag ibinato mo magagalit yung isa, kase bakit yung isa binigyan
mo ng tubig. So media, being media and not being someone kailangan
spectator ka lang, hindi ka organization para magrescue pero syempre we do
away with that naman na nagbigay din tayo ng relief efforts. Tumulong din
tayo na magbato-bato ng tubig kasi talagang kailangan ng malalakas na bato
as in isipin mo sumisenyas ang mga tao ganyan, yung dalawang araw na
kong di umiinom, so what would you feel diba. Ikaw na reporter uunahan mo
ba yung balita o yung tutulungan mo. During the calamties, diyan pumapasok
din yung mga ganon, will you consider first as a reporter or as a citizen or as
a Christian or as someone na gusto mong tumulong.
Researcher: Why do you think people would like to remain in their houses
despite of the situation?
Justin Dizon: Filipino culture. Matigas ulo ng mga Pilipino. At sasabihin ko
talaga ito at ito ang ginawa kong balita na kahit ako hindi ako magpaparescue
sa gobyernong to. Kung dadalhin lang ako sa bulok na eskwelahan na wala
akong tutulugang maayos, dun lang ako magkakasakit at hihintayin ko ang
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kamatayan ko don, might as well mamatay na lang ako sa bahay ko. Sorry,
pero crab mentality, sasabihin nila na ayaw mong sumunod sa sinasabi ng
gobyerno. The government first should do some actions for them. Yun nga
pala speaking of rescue, 2 weeks after the calamity pinuntahan namin yung
mga evacuation centers. You know whats hell on earth, yun yun e. Might as
well die on your own place kaysa mamatay ka sa ibang lugar na hindi mo
alam kung saan ka pupulutin. So hindi ko sinasabe na kulang, actually I want
to commend City of San Fernando. Isa sa mga maayos na rehabilitation
efforts o yung tinatawag na rescue efforts o evacuation centers na meron.
And evacuation center, kada kwarto meron nurse, may doctor, nadoon yung
gamot, nandun yung kailangan, pero sa iba kong napuntahan hindi ko nalang
din babanggitin, may kulang talaga at naiintindihan ko na ang mga
kababayan natin kung bakit ayaw nilang magparescue. Kasi kung yun at yun
na lang naman ang dadatnan mo na evacuation center, wag na lang. Yun
yung nakikita kong problema na kailangang solusyunan ng gobyerno.
Researcher: Is the penetration of social media in other parts of Pampanga
would be enough for the people to share information and to help during
disasters?
Justin Dizon: Posible, pwede naman. By all means. Kahit naman sabihin
natin, marangle yan or kung ano mang term na malayo. Rural man yan, there
are social media. Hindi niya sasabihin na magsasaka siya na hindi niya alam
yung mga ganyan o mangingisda siya. Well, they are just more users, more
expose people dito sa city, sa urban areas, dito sa province rather than
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sympre sa mga rural areas. Pero somehow umaabot and it could contribute
dun sa gusto nating marating. Kung ano man ang nangyari don through social
media as well. Pero mas marami rin kasi yung text na pumapasok, sms. Im
not particularly sure pero dun sa official faebook ng CLTV during that time
may mga nakukuhang information from the different parts of the province and
as well as the radio. Pero the problem is, syempre during this calamities,
kapag pumasok na yung kalamidad, syempre yung signal mahirap. Kumbaga
we have to consider the electric source, yung wala kuryente minsan, so wala
silang magiging mean to communicate their information. Yun lang, at least
dito sa city tingin ko medyo matagal pa naman bago magbrownout at mas
marami ang pweding means dahil nga sa urban place.
Researcher: Where did you get the information? Is it first hand or are there
citizen contributions?
Justin Dizon: Sa kasagsagan siguro or during sa onslaught yun yung term.
During the onslaught of the Habagat, I assume meron, pero kasi hindi ako
ang social media officer thats why hindi ko namonitor pero yung mga balita
na ibinato samin are from source na, oh tumawag si ganito oh nagpost is
ganyan, so takbuhin mo na yan. So once youre there na youll make another
news from the situation. Also the scenario and marami, hindi ko alam
maraming pumasok yung sa hotline, maraming tumawag, maraming
nagpopost sa facebook sending pictures na ganito na kalalim yung tubig dito
and naging malaking tulong siya kase for us to be prepared to what to see,
kumbaga post ka muna ng picture without any hm kase kumbaga syempre
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tiga CDRRMC or yung mga rescue units nila na they know kung na sila dapat
tumugon. They know kung saan sila dapat mas prepare, syempre excessive
information, additional information always be gathered and it should always
come from the people and having a citizen journalism arm sa isang LGU
would help us, would help LGU itself and the people also in the said
community to be more prepared when it comes to this disasters. In a way
siguro yung heads up informations. Kasi posible sa part na yon di pa baha,
sa part dito pabaha na samin yung mga ganon. Kasi yung mga LGU before
they rely on tv stations, headcount ilan na yung baha, ilan na yung ganito.
Actually they have their NDRRMC. This citizen journalism, I do not know if
your thesis is about citizen journalism lang with regards to calamity. Tama
ba? And it should coordinate closely with the NDRRMC or the CDRRMC kung
calamity ang i-fofocus ng citizen journalism arm na pinaplano niyo for the
disasters preparedness alone. So dapat nakatie up sya dun sa CDRRMC or
MDRRMC kung munisipyo man yan and ayun nga pwede nyong maging
model yung City of San Fernando for that.
Researcher: Aside from disaster reporting, what other sections would be
valuable in a citizen journalism site?
Justin Dizon: Sabi ko nga kanina yung corruption dun sa governance, good
governance. Yung crusade ng mga taong bayan para sa good governance. I
just hope hindi siya mapupulitika. I just hope hindi siya magiging CIO, PIO o
kung ano pa mang information office ng kung sino mang pulitiko. Na hindi
siya information office ng Angeles City, na hindi siya information office ng City
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APPENDIX H
RALPH LAURENCE
Researcher: Could you describe your experiences during rainy seasons?
Ralph Laurence: Im Ralph Laurence from Masantol student from AUF. Alam
nga natin kapag Masantol di ba, sabi nga nila sa Kampangan, mimi ya ing
tugak, lumbog na. Totoo naman yun, kasi wala mang ulan minsan lulubog.
High tide lang lubog na, kasi yung mismong bahay namin nilulubog yun. So
every tag ulan, yung every July expect na naming babaha, laging maano sa
daan, ganyan basa. So mahirap, mahirap yung ganyang sitwasyon, kasi kami
may grocery store kami. Naapektuhan yung businesses, mga businesses sa
Masantol. Tapos yung mga ibang tao kawawa lalo yung mga sa squatters
area kasi laging may tubig laging merong pagmumulan ng sakit, lamok. Sa
amin sa harapan naming di natatanggal ang tubig. So ayun mahirap ang
sitwasyon kapag ganung panahon ng tag ulan.
Researcher: What are your experiences on being a citizen journalist in Alerto,
Alisto Ako of CLTV 36?
Ralph Laurence: Actually kasi, once pa lang ako nagsubmit ng video talaga
sa alerto alisto ng CLTV, pero during the habagat yung bagyo hindi ako
nakapagpadala ng pictures, or news, nagtext lang ako na sa ganitong lugar
po kailangan ng tulong ganyan. Gusto ko makita yung sitwasyon ng mga tao.
So yung ginagawa ko nagtetext ako sa mga networks, CLTV, GNN, ABSCBN and GMA na may mga lugar na hindi naaabot ng mga ganong klase ng
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media kahit CLTV pa yan o GNN lang yan. Sa pamamagitan nun nalalaman
ng mga media ng mga local media na meron pa lang lugar na ganito na
kailangan ng tulong. So yung kino-cover ko talaga , yung nung election nung
registration last May sa Masantol yun talaga ang pinagawan ng balita sa kin.
Yung ginawa ko nun ay nagtext ako kasi magpaparegister rin ako that day.
Sobrang dami ng tao. Mabagal talaga ang process kasi isang computer lang
ang gamit. Imagine hundreds yung nakapila so ang tagal. Tapos ayun nagtext
ako sa CLTV. Tinanong ko kung pwede i-cover yung nangyarI tapos sabi nila
sakin kumuha raw ako ng mga video o mga pictures. Ako na mismo yung
mag balita. So ginawa ko naman saka kinabukasan bumalik ako at kinover
yung registration. Tas ayun ganun pinadala ko na sa CLTV.
Researcher: Is there a process of verification on the article or material that
you have sent in the said local TV Station?
Ralph Laurence: Hindi ako nagbigay ng pictures, video talaga, nag interview
ako ng mga tao sa sitwasyong nararamdaman nila. Kinuha ko rin yung both
sides e, syempre yung una yung mga taong nakapila sinabi nga nila kung
gaano katagal yung process and tinry ko rin na kunin yung pahayag ng
comelec. Kung mapapanuod mo yung video makikita mong sinubukan ko
kaso busy nga sila para magbigay nang sagot.
Researcher: What are the possible contents which will be valuable for a
citizen journalism site?
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bumabaha dit , tapos iniisip ko dito wala akong problema, nakaaircon ako
tapos yung mga kasama ko rin, yung pamilya ko nahihirapan. I have to do
something.
Parang mas gusto ko na yung gagawin nyo is yung talagang mamamahala is
yung mga youth lang. Yung mga youth leaders dito sa Pampanga tapos, hindi
kaya mahirapan na maghanap ng mga tao tulad ng EIC, willing kaya. Sino
yung willing na magpapadala ng mga news ganyan. Sino yung mag yes na
gagawin ko to knowing na di lang naman dapat ito yung ifocus mo kasi
marami rin naman tayong ginagawa sa buhay. Siguro maganda rin na
makipagpartners sa mga organization tulad ng Comm. Arts. kasi una yung
pinag aaralan nila, practice na rin yun .
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APPENDIX I
MEGAN CLAIRE DAVID
Researcher: What is the importance of citizen journalism as another medium
of disseminating information?
Megan Claire David: The importance of citizen journalism as another
medium is that people get to see a different side of the story and on a faster
pace. Unlike professional Journalism or the ones we see mainstream, citizen
journalism can be seen by the public especially now that new media or
technology is at hand. Citizen Journalism also gives the public a chance to be
involved and to be the informant. In the past kasi, we get used to the
reporters giving us the news pero now, we also get feeds from locals na on a
different note.
Researcher: What are the possible consequences if a local government uni
does not have citizen journalism arm?
Megan Claire David: Possible consequences can be first, stale news. We
can't be sure na all news worthy ay na-cocover ng mga journalists since they
are not really everywhere. Okay sana kung malapit sila sa area kaya agad
nakukunan pero what if provinces or mejo malayo na lugar? we can't really be
sure na all news worthy na pangyayari ay nakukunan or nasusulat.
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Megan Claire David: I would like to see sa isang citizen journalism website
are news na well written and photo or video docs na can speak by itself. Kaya
nga may ganyan is para maging source natin ng information so dapat yung
mga makikita or mababasa natin doon is super informative and talagang
magbebenefit yung mga makakabasa. Were fed up na sa mga news na
minsan is wala na talagang kabuluhan. sa mainstream journalism nga minsan
may mga news na parang hindi na dapat ibinabalita e. So sana sa isang
CJW, yung mga makita natin or namin eh may dating and may laban din sa
professional journalism.
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APPENDIX J
MARCELO LACAP
Researcher: What motivated you to report or to become a citizen journalist?
Marcelo Lacap: First and for most kasi since Im having my OJT at CLTV, we
were all encourage to have this report, do our own reports. To report what I
see, what I understand whats happening in the area and whats happening
by them. So what motivated me, first, yung I was encourage to do this report
and I really wanted to report this thing I reported. Online, yes, I already did, I
actually had this blog before. I had 3 blogs before, 2 blogs before, because
this one Im having right now. Tapos, ang printed, I also did, published some
in Sunstar, I think yes. Tapos, in highschool, in our school publication.
Researcher: What platforms were used in disseminating information about
your report online?
Marcelo Lacap: When I was in CLTV, they used Facebook, YouTube and
inside of the channel.
Researcher: Why online?
Marcelo Lacap: Well, obviously since a lot of us are spending more time in
internet. So its like, if you want to reach a wider audiences, a lot of people at
the same time. Its best to utilize in internet or social networking site. And also
since as a student journalist before and a young lad wanting to tell this story
to others, my main target is actually youth for which I belong. Thats why the
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youth are spending more time in internet. And also, if Ill report this to the
authorities, they wont do anything, politicians and policemen, they wont do
anything. They wont even bother to listen to you, kase yan ang maganda sa
citizen journalism sa online, (thats one good thing about citizen journalism)
everyone is heard. Like if you go in police O manong I have this something in
our barrio, they wont give you attention. In media, why dont you go in media
automatically? Because they still tell the information, as we know as a future
communication practitioners, whether they like it or not they select which
news, which information they will going to disseminate to the public. So if I
want the public to see a true to life or closest to reality on whats happening in
the area. In that moment its best to post them in online /social network.
Researcher: What are the possible consequences if a local government unit
does not have a citizen journalism site?
Marcelo Lacap: If local government unit like Angeles City doesnt have its
own citizen journalism, its limiting the interactivity of the people within the
entity of the people. Suppose, an earthquake occurs in Sapang Bato, an
earthquake which is not felt here in Angeles City, how will they supposed to
know about it and for me, its embarrassing if media people would know it first
rather than the local government officials. Dapat unang malaman ng mga
officials, nakakahiya yon. (Local officials should know first, its embarraing)
Even if CLTV is coming from San Fernando, the Angeles City Mayor doesnt
know that theres something happening, its best if they have citizen
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APPENDIX K
KYLE FRANCISCO
Researcher: What is the importance of citizen journalism?
Kyle Francisco: Yung importance ng citizen journalism kasi as a media
disseminating information, kasi di ba may ibat ibang sectors sa community,
so if this sector doesnt know about it, through this citizen journalism may
nangyayari online. Alam naman natin parang everyone has an access of the
internet di ba. So kapag itong sector na to, malalaman nila kung anong
nangyayari dun sa iba pang parts ng community through the online. Yun yung
isa sa mga importance niya. Parang ang government pwedeng magbenefit
doon sa citizen journalism online. By seeing that this community has its
awareness on what is happening and kung ano yung pwede nilang maimprove as a governing body ng community na yon.
Researcher: What are the possible consequences if a local government unit
does not have a citizen journalism arm?
Kyle Francisco: Kapag ang isang local government ay walang citizen
journalism arm, yun nga yung feedback, syempre di ba sa isang governing
body, importante sa kanila yung feedback of whats happening in their
community. Yun, feedback tungkol sa service nila on what they can improve.
On what is parang really good about it. Tapos second is yung happenings
dun sa community na yon. Its like, parang yung citizen journalism through
online, its like a conduit, para siyang bridge na kung ano man yung pwedeng
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