Respiratory Therapist Pharmaceutical Sales in Cleveland OH Resume Gretchen Horstman

Gretchen A.
Horstman RRT, RCP

Auburn, OH 44023
(440) 666-2824
[email protected], http://www.linkedin.com/in/gretchenhorstman/
SUMMARY
High achieving executive pharmaceutical customer representative, and a seasoned, licensed, respiratory therapist,
with a proven track record and extensive experience. Successfully launched several products and have extensive
knowledge in the field of respiratory care and diabetes. Flexible and able to handle the changing healthcare
environment. Great asset to a company looking for a creative, dedicated professional, with strengths in customer
based selling and quality customer relationships. Singled out as a model for teamwork by management, with strong
disease and product and resource expertise. Ability to explain complex matters in simple terms.
SKILLS
Managing sales, sales/product training, brand strategies, responding promptly, market share growth, product launches,
territory development, managing tasks, gathering and analyzing data, assessing quality, setting priorities and developing
work plans, computer literate, public speaking, presenting ideas, relating to customers, listening, helping others,
instructing peers, patients and families, and students.
PROFESSIONAL EXPERIENCE
MERCK & CO., INC. Cleveland, OH A Fortune 500 Pharmaceutical Company 12/2002 8/2014
Executive Customer Representative
Pharmaceutical Representative with a high standard of ethics and integrity, that has represented and launched several
Merck Products including: Launching Singulair for asthma and allergic rhinitis, and Januvia XR for diabetes. Represented
the following products: Cozaar, Hyzaar, Maxalt, Januvia, Janumet XR, Nasonex, Asmanex, Clarinex, Foradil, Dulera,
Proventil HFA, and Avelox.
Ability to manage large territory with primary care and specialist customers. Seven years experience as a Respiratory
Specialty Representative with knowledge of the Cleveland, Akron, Canton, Warren and Youngstown area specialists.
Good rapport with specialists including Allergists and Immunologists, Pulmonologists, Pediatricians, and
Endocrinologists. Able to respond quickly to market and customer changes with an emphasis on quality customer
service.
Improved customer trust and value by delivering balanced, relevant scientific information, and maintaining a
professional relationship by providing a reliable presence in the office, and working to provide customers with managed
care information and relevant educational resources.
Worked diligently to exceed sales growth objectives and grow market share by using successful, flexible business
strategies in real time, to meet the changing market and market events. Ranked 1/17 in the region for diabetes market
share change and finished 2013 ranking 2/17 in the region overall. Won Region Award for exceeding Market Share Goals
for 2013.
Able to capitalize on new technology that improved sales force productivity.
Recipient of numerous sales and peer nominated awards throughout sales career.
Awards
2013 Winner of Region Award Exceeding Market Share Goals
2011 Member of Top District Award
2010 Most Valuable Peer
2008 Region Leadership Award
2007 Region Leadership Award
2005 Directors Award Significant Contribution
2005 Most Valuable Peer
PHYSICIANS FOR PULMONARY AND CRITICAL CARE INC. Garfield Hts., OH Private Physician Practice 12 Pulmonologists
1999 2002
Respiratory Therapist Physician Extender
Developed and established a Pulmonary Rehab Program and established two pulmonary function labs in the private
practice setting
Assisted physicians with physical exams and made recommendations to patients plan of care, provided patient and
family education
Developed education materials and assessment tools, arranged for medical equipment needs, made presentations to
third party payers, and supervised and in-serviced medical staff
ADDITIONAL RELEVANT EXPERIENCE
MARYMOUNT HOSPITAL Garfield Hts., OH
Pulmonary Rehabilitation Coordinator/Respiratory Outreach Manager
Developed, implemented, evaluated, and managed all aspects of a new pulmonary rehabilitation program in the
hospital outpatient setting
Lead multidisciplinary team of healthcare professionals to provide excellent, measurable, results driven care to
pulmonary patients, and impacted hospital readmission and patients length of stay.
HEARTWATCHERS INTERNATIONAL Solon, OH
Consultant/Sales
Sales and consulting for a cardiac and pulmonary rehab software outcomes management program.
HASTINGS HOME HEALTH CARE Cleveland, OH
Home Care Respiratory Therapist
Working with patients, equipment in homecare setting
CUYAHOGA COMMUNITY COLLEGE Parma, OH
Part Time Faculty
Tutor, Respiratory Course and Lab Instructor, Clinical Instructor
ST. VINCENT CHARITY HOSPITAL Cleveland, OH
Registered Respiratory Therapist
Acute and critical care therapist, Clinical Instructor, Coordinator of Outpatient Pulmonary Programs
MARYMOUNT HOSPITAL Garfield Hts., OH
Certified Respiratory Therapy Technician
Acute and critical care therapist.
EDUCATION
Bachelors of Fine Arts
Kent State University, Kent, OH
Associate Degree of Applied Science in Respiratory Therapy
Cuyahoga Community College, Parma, OH
Registered, Licensed Respiratory Therapist in Ohio
Certified Asthma Educator
Basic Life Support Certified
INDEPENDENT PROFESSIONAL ACTIVITY
Member (See Addendum).
American Association for Respiratory Care, Ohio Society for Respiratory Care, American Association for Cardiovascular
and Pulmonary Rehabilitation, Ohio Association of Cardiovascular and Pulmonary Rehabilitation, serving on many
committees and holding office as secretary and committee chair
Published articles in professional journals. (See Addendum).
Topics include: Smoking cessation, exercise and benefits of pulmonary rehab, outcomes of pulmonary rehab program in
locally and nationally distributed professional papers including: Respiratory Care, The AARC Times, Continuing Care and
Rehab Section Bulletin, Journal of Cardiac and Pulmonary Rehabilitation
Guest Lecturer (See Addendum).
Presentations at hospitals, universities, state and national professional meetings on topics including: critical care,
pulmonary rehab, asthma, outcomes management and data collection and analysis.
HONORS
Award Recipient, Pulmonary Rehabilitation Therapist at state and national level
1997 Practitioner of the Quarter, American Association of Respiratory Care
2000 Practitioner of the Year, Ohio Society for Respiratory Care

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Gretchen A.

Horstman RRT, RCP

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