THE CORPORATE SOCIAL RESPONSIBILITY L & T New
THE CORPORATE SOCIAL RESPONSIBILITY L & T New
THE CORPORATE SOCIAL RESPONSIBILITY L & T New
ON
BY
Dr. D V KULKARNI
Dr. MADHURI NATOO
A PROJECT REPORT
ON
By
A PROJECT REPORT
2
ON
THE CORPORATE SOCIAL RESPONSBILITY
OF
(MMS I )
(SEMESTER- I )
SUBMITTED BY
DECLARATION
information contained in this project is genuine, true and fair to the best of my
knowledge.
Place :
Date
Mumbai
:
Signature of Student
ACKNOWLEDGEMENT
It gives me a great pleasure to present a project study on CORPORATE SOCIAL
RESPONSIBILITY OF LARSEN & TOURBRO. This project is my effort to present
in a nutshell, information about THE LARSEN & TOURBRO.
I present this project study to my college for MMS course, as part of first semester. I
thank the almighty GOD for showering his blessing. I thank my guide MRS. NATOO
MAM for her able and unconditional guidance without which it was not possible for
me to complete my dissertation. I also acknowledge this project to my college, our
Director MR. KULKARNI SIR, and my whole college staff.
I would always be thankful to all my friends, colleagues and family members whose
constructive criticism and unconditional help went long a way in the due course of this
project. And also my deepest gratitude to all the persons who helped me directly or
indirectly in completing this work.
Komal Talashilkar
MMS 1st Year
INDEX
SR. NO.
PARTICULARS
5
PAGE
NO.
1.
INTRODUCTION
7-10
2.
HISTORICAL PERSPECTIVE
11-12
3.
13-27
& TOURBRO
4.
CORPORATE SOCIAL
28-41
5.
CONCLUSION
42
6.
BIBLOGRAPHY
43
CHAPTER NO.1
6
1.1 Meaning
1.2 Definition
1.3 Criticisms
1.1
Meaning of CSR:
1.2
Definition Of CSR:
The World Business Council for Sustainable Development in its publication Making
Good Business Sense by Lord Holme and Richard Watts, used the following
definition.
Corporate Social Responsibility is the continuing commitment by business to behave
ethically and contribute to economic development while improving the quality of life
of the workforce and their families as well as of the local community and society at
large
8
1.3
Criticisms Of CSR:
Explore some of the criticisms of CSR, including the lack of regulation, misuse as a
marketing ploy and abuse of power by decision making companies in the social
domain.
Milton Friedman wrote in his famous 1970s article in The New York Times Magazine,
that the one and only social responsibility of business, is to increase profits for
shareholders. Managements fundamental goal is to increase value for its
shareholders and not any single stakeholder such as solely the socially responsible.
It then begs the question, what purpose does corporate social responsibility (CSR)
serve in todays world, if any at all? Some of the criticisms thrown at corporate social
responsibility CSR include the lack of regulation, misuse as a marketing ploy and
abuse of power by decision making companies in the social domain.
United Nations Environment Program / Sustainability reporting award for its annual
social report. Critics were quick to point out that winning a CSR award may well be a
tool to deflect some criticisms against a socially irresponsible outlook of selling
products
that
cause
so
much
known
damage
to
health.
10
CHAPTER NO. 2
Historical perspective
2.1
Historical Perspective:
Past eras have shown acts of charity, fairness and stewardship, such as the medieval
chivalry and Scholastic view on pricing, the aristocracys noblesse oblige, the early
20th century paternalistic industrialists and the contemporary ways of corporate (and
private) sponsoring of arts, sports, neighbourhood developments, etceter
In academic literature, various author have referred to a sequence of three
approaches, each including and transcending one other showing past responses to the
question to whom an organization has a responsibility.
According to the shareholder approach, regarded by Quazi and OBrien (2000) as the
classical view on CSR, the social responsibility of business is to increase its profits
(Friedman, 1962). The shareholder, in pursuit of profit maximization, is the focal
point of the company and socially responsible activities don't belong to the domain of
organizations but are a major task of governments. This approach can also be
11
interpreted as business enterprises being concerned with CSR only to the extent that
itcontributes to the aim of business, which is the creation of long-term value for the
owners of the business (Foley, 2000)
The stakeholder approach indicates that organizations are not only accountable to its
shareholders but should also balance a multiplicity of stakeholders interests that can
affect or are affected by theachievement of an organization's objectives.(Freeman,
1984) According to the societal approach, regarded as the broader view on CSR (and
not necessarily the contemporary view), companies are responsible to society as a
whole, of which they are an
integral part.
They operate by public consent (licence to operate) in order to serve constructively
the needs of society - to the satisfaction of societyThe philanthropic approaches
might be the roots of CS, but the different approaches to corporate responsibility
clearly show that CSR is a new and distinct phenomenon. Its societal approach
especially appears to be a (strategic) response to changing circumstances and new
corporate challenges that had not previously occurred. It requires organizations to
fundamentally rethink their position and act in terms of the complex societal context
of which they are a part. This is anew perspective.
12
OVERVIEW:
CHAPTER NO. 3
A PROFILE OF
14
2.1 History
2.2 Signature Excellence
2.3 Global Presence
2.4 Nationwide Network
2.5 Mission Statement
2.6 Vision Statement
2.1
HISTORY:
The evolution of L&T into the country's largest engineering and construction
organization is among the most remarkable success stories in Indian industry.
L&T was founded in Bombay (Mumbai) in 1938 by two Danish engineers, Henning
Holck-Larsen and Soren Kristian Toubro. Both of them were strongly committed to
developing India's engineering capabilities to meet the demands of industry.
15
Henning Holck-Larsen
(4.7.1907 - 27.7.2003)
(27.02.1906 - 4.3.1982)
Beginning with the import of machinery from Europe, L & T rapidly took on
engineering and construction assignments of increasing sophistication. Today, the
company sets global engineering benchmarks in terms of scale and complexity.
Early Days
16
Again, the sudden internment of German engineers (because of the War) who were to
put up a soda ash plant for the Tatas, gave L&T a chance to enter the field of
installation - an area where their capability became well respected.
The Journey:
In 1944, ECC was incorporated. Around then, L&T decided to build a portfolio of
foreign collaborations. By 1945, the Company represented British manufacturers of
equipment used to manufacture products such as hydrogenated oils, biscuits, soaps
and glass.
In 1945, L&T signed an agreement with Caterpillar Tractor Company, USA, for
marketing earthmoving equipment. At the end of the war, large numbers of warsurplus Caterpillar equipment were available at attractive prices, but the finances
required were beyond the capacity of the partners. This prompted them to raise
additional equity capital, and on 7th February 1946, Larsen & Toubro Private Limited
was born.
Independence and the subsequent demand for technology and expertise offered L&T
the opportunity to consolidate and expand. Offices were set up in Kolkata (Calcutta),
Chennai (Madras) and New Delhi. In 1948, fifty-five acres of undeveloped marsh and
jungle was acquired in Powai. Today, Powai stands as a tribute to the vision of the
men who transformed this uninhabitable swamp into a manufacturing landmark.
In December 1950, L&T became a Public Company with a paid-up capital of Rs.2
million. The sales turnover in that year was Rs.10.9 million.
Prestigious orders executed by the Company during this period included the Amul
Dairy at Anand and Blast Furnaces at Rourkela Steel Plant. With the successful
completion of these jobs, L&T emerged as the largest erection contractor in the
country.
17
In 1956, a major part of the company's Bombay office moved to ICI House in Ballard
Estate. A decade later this imposing grey-stone building was purchased by L&T, and
renamed as L&T House - its Corporate Office.
The sixties saw a significant change at L&T - S. K. Toubro retired from active
management in 1962.
The sixties were also a decade of rapid growth for the company, and witnessed the
formation of many new ventures: UTMAL (set up in 1960), Audco India Limited
( 1961), Eutectic Welding Alloys (1962) and TENGL (1963).
Expanding Horizons:
By 1964, L&T had widened its capabilities to include some of the best technologies in
the world. In the decade that followed, the company grew rapidly, and by 1973 had
become one of the Top-25 Indian companies.
In 1976, Holck-Larsen was awarded the Magsaysay Award for International
Understanding in recognition of his contribution to India's industrial development. He
retired as Chairman in 1978.
In the decades that followed, the company grew into an engineering major under the
guidance of leaders like N. M. Desai, S.R. Subramaniam, U. V. Rao, S. D. Kulkarni
and A. M. Naik.
Today, L&T is one of India's biggest and best known industrial organisations with a
reputation for technological excellence, high quality of products and services, and
strong customer orientation. It is also taking steps to grow its international presence.
For an institution that has grown to legendary proportions, there cannot and must not
be an 'end'. Unlike other stories, the L&T saga continues.
2.2
Hydrocarbon projects executed in India, the Middle East and South East Asia. Power
projects executed in India, the Gulf and Sri Lanka. The world's largest coal gasifier
made in India and exported to China. The worlds biggest EO reactor for a
petrochemical complex in the Gulf . The worlds largest FCC regenerator for a
refinery Asias highest viaduct. The worlds longest limestone conveyor L&T played
a critical role in building Indias first nuclear powered submarine L&T played a major
role in India's maiden moon mission.
18
2.3
GLOBAL PRESENCE:
L & T has a global presence. A thrust on international business over the years has seen
overseas revenue growing steadily.
The company has manufacturing facilities in India, China, Oman and Saudi Arabia.
Customers include global majors in over 30 countries.
GLOBAL PRESENCE:
19
NATIONWIDE NETWORK:
20
Human Resources:
L&T' s employment policies and systems radiate from a single principle - L&T
believe in people. People are their most valued asset - their core strength. L&T have,
therefore, created a 'climate' which is distinctive in industry. Employees gain a level
of freedom which provides security, satisfaction and, most importantly, a sense of
professional fulfillment. At L&T, learning is a continuous process. Human Resources
21
BOARD OF DIRECTORS:
"The company that we run has a strong heritage of professionalism that places the
highest value on merit and integrity. In the 70th year of the existence of L&T, all the
directors on our board are conscious of our responsibility in transforming the
organisation to make it truly world class, to ensure its continued long term success
and growth."
- A. M. Naik, Chairman & Managing Director
A.M. Naik
K. Venkataramanan
V. K. Magapu
M. V. Kotwal
22
Ravi Uppal
S. N. Subrahmanyan
Mission Statement:
23
The Mission: L&T Precision Corporation's mission is to increase our share of the
precision metal fabrication market and be a leader in this industry.
Customers
Employees
Vendors
VISION:
24
The L&T vision reflects the collective goal of the company. It was drafted through a
large scale interactive process which engaged employees at every level, worldwide.
AWARDS:
25
Mr. A.M. Naik, CMD, was ranked the Best CEO in the Industrials segment in
Asia.
Mr. A.M. Naik, CMD, L&T, was ranked the Best CEO in the Industrials segment in
Asia in the All Asia (excluding Japan) Investor Relations Perception Study conducted
by the prestigious Institutional Investor magazine. (July 14, 2011)
Mr. Y.M. Deosthalee, L&T CFO, wins Indias Best CFO Award
Mr. Y.M. Deosthalee, L&T s Chief Financial Officer and Member of the Board, won
the award for Indias Best CFO in the annual survey organised by the leading
business publication Business Today and Yes Bank. (July 4, 2011)
Emergent Ventures India an integrated climate change and clean energy firm. (June
7, 2011)
L&T wins Award for Company with Best CSR & Sustainability Practices-2011
L&Ts CSR initiatives were again in the limelight as it bagged the award for
Company with the Best CSR and Sustainability Practices by the Asian Centre for
Corporate Governance and Sustainability. The award was presented at the 11th
International Conference of the Centre in Mumbai on February 11, 2011.
27
CHAPTER NO. 4
Sustainability:
HEALTH:-
29
EDUCATION
30
Environment:
31
Global warming: at L&T, we have always been conscious of the need to maintain
harmony with the environment. We continuously seek newer environment-friendly
approaches in all our operations energy conservation, exploring alternative sources
like wind and solar energy, waste water reduction, etc.
The Zero Discharge approach of the Powai Campus saves over 350,000 litres water
everyday through water treatment and recycling. More than 13,500 trees have been
planted in different L&T campuses in the last year, and an additional 4,000 saplings
were distributed among local communities
32
L&T and its employees have provided relief measures during natural calamities like
earthquake and floods. L&T has assisted in disaster relief through employee and
corporate donations, employee volunteering, supply of construction material, medical
and food supplies. After the floods in Surat (Gujarat-India), L&T played a major role
in road-clearing operations, organising medical camps, and supply of food, water,
clothes and other relief materials.
Employee Volunteering:
33
34
the patients. About 100 people, who needed surgical intervention, were taken to
Aravind Eye Hospital at Pondicherry where surgery was carried out free of charge.
After surgery, the hospital authorities transported the patients back to Kancheepuram.
The camp was inaugurated at a simple function where Mr. K. Rajaraman, District
Revenue Officer of Kancheepuram, Mr. Kumar Joint Director, Public Health,
Kancheepuram District, Dr. Ravindran, Mr. P Asokan, Headmaster, Pachaiyappa High
School, Mr. D.R. Ray, Vice President, L&T, Mr. K. Asok Kumar, Head-ECC
Workshops, Mr. V.S. Ramana, Head-Corporate Communications, L&T Construction,
and Mrs. Chitra Rangaswami, President, Prayas Trust, were present. L&T and
Aravind Eye Hospital announced that they would continue to work together and hold
such camps for the benefit of the poor and needy.
Disaster Management:
In times of national disaster, L&T has always stepped forward to lend a helping hand
to a nation in grief. L&T has provided assistance in terms of donations, volunteers,
construction material, medical and food supplies to mitigate the effects of such
calamities as the Gujarat earthquake and the Tsunami.
Prayas:
'Prayas' in Sanskrit means 'effort' or 'endeavor'. Prayas was established in June 1996
by the spouses of the employees of the ECC Division of Larsen & Toubro, Chennai,
as a social welfare Non-Government Organization.
With the continued encouragement, guidance and financial assistance of the
management of ECC, Prayas today is a ray of hope for the underprivileged of our
society.
Mission
To cure and care by assisting organisations that serve the underprivileged.
Painting Gallery:
36
ECC's Convention Centre houses a great collection of 187 works of art created by a
contemporary Indian artist (Late) D. G. Kulkarni. This reflects the Corporate Value
and the emphasis attached by the organisation to fostering art, culture and its
commitment to society.
Rehabilitation Efforts:
L&T is among the first in the Indian corporate sector to join rescue and rehabilitation
efforts for the victims of natural calamity. When Orissa, Gujarat and Bhutan were
ravaged by the cyclone, ECC swung into action to provide shelter to the workforce
including its employees and contractors' men and also provide relief to those people
who
became
homeless.
L&T extended assistance in the form of men, machine and money during the
earthquake in Gujarat. L&T redeployed equipment from its various construction sites
in Gujarat and sent a multi-skilled team of engineers for rescue and relief operations.
on World Wish Day Prayas Trust, Ahmedabad along with Make a Wish Foundation
reached out on 29th April - World Wish Day to the children who have been living
with lifethreatening illnesses. The Prayas team fulfilled the wishes of about 10
children between the age of 3 and 18 years, living with life-threatening diseases like
HIV, Cancer and Thalassemia. The Prayas team led by Mrs. Poonam Balachandar,
Mrs. Sonal Solanki and Mrs. Roopa Shirolkar were over joyed with the smile and
delight on the faces of these Gods very own kids.
This was the first CSR initiative of L & T. Organizes its first Blood Donation CampOver 205
employees from L&T group companies and other companies housed in Cyber Towers and
Cyber Gateway at Hyderabad donated blood for children suffering from Thalassemia. Mr. B
V Subba Rao, Head Administration & Corporate Relations, L&T Metro Rail, thanked each
and every person who donated blood for being an abundance of hope, courage and support to
all children suffering from Thalassemia.
L&Ts team at Tata Steel, Jameshpur project site organized a Blood Donation camp
at the Marine Drive Fabrication Yard on May 26, 2011 in association with
Jamshedpur Blood Bank. Mr. S. Nandy, Project Manager led this initiative and all the
site team covering staff and workmen enthusiastically participated in the camp. At the
end of the camp, 229 units of blood were collected.
The Delhi cluster of MMH IC organized a blood donation camp on 12th April 2011.
The event was held in association with Red Cross Society of Delhi at Talkatora Indoor
38
Stadium at New Delhi. Over 250 staff donated blood at this massive blood donation
drive.
(each surgery costs Rs 16,575). Dr.Manjunath and Mr.V.S Ramana flagged off this
campaign at ECC on 6th June. The campaign was also held at L&T Infotec.
As a part of L&Ts CSR efforts, the staff at the LDA Housing Project site in Lucknow
organized a mass lunch (bhandara) for the workmen at site and the people of the
neighbouring villages on 7th June, on the occasion of the Bada Mangal festival.The
site organized lunch for over 4000 people including 2500 site workers and 1500 local
villagers who ate joyfully celebrating this auspicious day of Bada Mangal, a day
dedicated to Lord Hanuman observed on Tuesdays in the month of Jyeshta (May
June) largely celebrated in Uttar Pradesh and nearby regions.
Conclusion:
41
Corporate social responsibility offers manifold benefits both internally and externally
to the companies involved in various projects.
Externally, it creates a positive image amongst the people for its company and earns a
special respect amongst its peers. It creates short term employment opportunities by
taking various projects like construction of parks, schools, etc. Working with keeping
in view the interests of local community bring a wide range of business benefits. For
example, for many businesses, local customers are an important source of sales. By
improving the reputation, one may find it easier to recruit employees and retain them.
Businesses have a wider impact on the environment also. Plantation and cultivation
activities taken up by L & T are a step towards the same. Recycling used products also
acts as a step towards minimizing wastes.
Internally, it cultivates a sense of loyalty and trust amongst the employees in the
organizational ethics. It improves operational efficiency of the company and is often
accompanied by increases in quality and productivity. More importantly, it serves as a
soothing diversion from the routine workplace practices and gives a feeling of
satisfaction and a meaning to their lives. Employees feel more motivated and thus, are
more productive. Apart from this, CSR helps ensure that the organization comply with
regulatory requirements.
Bibliography:
www.wikipedia.org
42
www.larsenandtourbro.com
www.corporatesocialresponsibility.com
43