Neuro-Linguistic Programming: Its Potential For Learning and
Neuro-Linguistic Programming: Its Potential For Learning and
Abstract
NLP is eclectic, drawing on models and strategies from a wide range of sources.
We outline NLP's approach to teaching and learning, and explore applications
through illustrative data from Mathison's study. A particular implication for the
training of educators is that of attention to communication skills.
Introduction
This paper briefly describes the origins and nature of NLP (for a more detailed
account see Tosey & Mathison 2003). We then indicate its potential relevance to
the theory and practice of education by reporting on initial findings from a
doctoral study (Mathison 2003).
NLP seems to us to hold much potential for education at all levels, yet it also
needs research and critical evaluation. Our broad intent is to help bridge the
worlds of NLP and formal education.i
Neuro-linguistic Programming: background
NLP has since achieved popularity as a method for communication and personal
development. It is used by professional practitioners of many kinds - managers,
trainers, sales people, market researchers, counsellors, consultants, medics,
lawyers and more. There is a need for data establish the level of activity,
however the UK Association for NLP has listed over 50 training organisations.
The website of the International NLP Trainers' Association (INLPTA)ii has listings
of trainers in Austria, Denmark, France, Germany, the Netherlands, Sweden,
Switzerland and Turkey (and in other countries throughout the world). We know
of training courses taking place in Spainiii and in Italy, and are aware too of
written contributions from Germany (Hager 1989, 1990, 1992), Norway
(Gresslien and Aasmo 1982) and Romania (Holdevici 1990).
NLP is being applied in UK education, for example through the UK NLP network
called `NLPEdNet'iv, through interest from associations such as the Society for
Effective Affective Learning (SEALv), and through the practice of individual
teachers and learners who have received NLP training. NLP is also a recognised
mode of psychotherapy in the UK, accredited by the UK Council for
Psychotherapy (assigned to the Experiential Constructivist Therapies sectionvi).
What is NLP?
The title, coined by Bandler and Grinder, broadly denotes the view that a person
is a whole mind-body system with patterned connections between internal
experience (`neuro'), language (`linguistic') and behaviour (`programming')vii.
NLP has been defined in various ways, often in its promotional literature as (for
example) `the art of communication excellence', or `the study of the structure of
subjective experience' (McWhirter 1992). These definitions reflect a tension
within NLP, in that it is both a technology for communication and personal
development, and (as it claimed to be originally) a methodology or modelling
process (Cameron-Bandler et al 1985; Dilts 1998a; Jacobson 1994).
NLP writing and practice show influences from a wide array of fields; Gestalt
therapy (Perls 1969), person-centred counselling (Rogers 1983),
transformational grammar (Grinder and Elgin 1973), behavioural psychology,
cybernetics (Ashby 1965), the Palo Alto school of brief therapy (Watzlawick et al
1967), Ericksonian hypnotherapy (Bandler and Grinder 1975b; Grinder et al
1977), and perhaps most importantly the cybernetic epistemology of Gregory
Bateson (Bateson 1972). NLP adopts the TOTE (test-operate-test-exit) mode of
functioning (Miller, Galanter and Pribram 1960). These processes depend on the
dynamics of calibration and feedback (Wiener 1965, Bateson 1972).
Incidentally, we note that NLP is not a uniform field. For example, since the
1980's Grinder has concentrated on `new code' NLP (DeLozier and Grinder
1987viii), which takes an intentionally more holistic (i.e. whole body-mind)
approach than the more analytical style of early NLP, a direction that has
incorporated interests in (for example) shamanistic practices.
NLP appears to hold much potential for teaching and learning. There are, for
example, profound implications of adopting an underlying cybernetic
epistemology in the practice of education. There are many possible examples of
applications at the level of technique in education and training (e.g. Lyall 2002).
NLP is commonly used to offer solutions to problems encountered in teaching,
for example to do with classroom management.
Now we illustrate some aspects of the above through findings from the second
author's doctoral study of the links between language and internal imagery, with
reference to implications for teachers' use of language in educational settings
(Mathison 2003). This study illustrates the way that NLP can assist
understanding of the subjective experience of learners, consistent with NLP's
original emphasis on being a methodology, and also indicates potential as a
research tool.
Mathison's study has explored (adult) learners' experience at two levels, through
structured interviews; first, the differences in internal imagery that correspond to
people's responses to micro-variations in the wording of a question or statement;
and second, a teacher's influence on students' beliefs about learning.
The outcome of Bandler and Grinder's initial work, NLP's `meta-model' (Bandler
and Grinder 1975a, Grinder and Bandler 1976), identifies language patterns that
are believed to reflect basic cognitive processes. Mathison has, to our
knowledge, been conducting the first formal testing of NLP's models of, and
assumptions about, language patterns. Her enquiries also indicate that
remarkably little attention is given in UK teacher training policy or practice to
theories or skills of teacher-learner communication.
One of the most important beliefs within NLP is that we use all our senses to
code experience internally. The technical term for this is `internal representation'
(the word `imagery' does not immediately conjure up the role of hearing, feeling,
tasting, smelling, and movement in the coding of experience).
NLP considers that verbal reports may be literal accounts of people's inner
experience. Thus when a person describes what they can `see in their mind's
eye', NLP assumes that the person is experiencing internal visual imagery (which
may be outside their awareness). Furthermore the qualities and characteristics of
that imagery are significant, and relate in systematic ways to other aspects of
that person's experience (e.g. feelings, beliefs, behaviour and so on).
For example, one questionxiii explored the effects of changing the adjective
'wrong' to the adverb 'wrongly'. This deceptively simple pair of linguistic
constructions only differed by two letters. Yet the two versions, the first using an
adjective, the second using its adverbial form, did not fail to produce different
responses. It was summed up by Kathleen, who said "wrong is so negative, it
couldn't have been any worse, whereas wrongly means it was ... (pause) slightly
wrong." She went on to reflect on her responses to the two types of wording.
Kathleen: I did it wrong... it's a black and white still picture, and I've no choice in
the matter, and that's it, but I did it wrongly, slightly over here, (indicating the
imagined location of the first picture) it's still to the right of the first picture, and ....
I've a very unpleasant feeling about the first picture, I've an unpleasantxiv K, but
this one is not quite a strong, I still feel I have... there's a choice there... (pointing
to the location of the second picture).
J. OK, yeah.
Kathleen: that I have a choice to improve , if I did it wrong then that's it. You
know. (...) you did it wrongly gives me room to make it better. Wrongly notices
some things that I've done wrongly so I can make that better, but with wrong I'm
going to have to start all over again, I must have done a big boo boo.
Steve gave a very detailed description of his responses to the two forms.
Particularly interesting was the bodily responses that he reported about the two
wordings.
Steve: The kinaesthetics of wrong and wrongly are different as well. They're not
particularly strong but there's a sense of relaxation, I felt more relaxed, in the
second part where I'm doing something wrongly, I don't feel as tense as when I
was told I did it wrong. And you don't even know what it is! (Laughter)
Steve: OK. (long pause) well, if I did it wrong, then it seems that that's it. Stuck,
whereas if I did something wrongly it gives me a sense that there is some kind of
possibility that I might be able to do it better the next time. If you tell me I did
something wrong, it was wrong.
Steve: I'm looking at a picture and I can see... it's one frame, even though it's not
framed, and I see a process doing an exercise that I'm doing where.... I can see
two different outcomes. ... it doesn't stop... like underneath there's a marker that
says 'wrong' and then there's nothing in the future, there's a sort of blankness,
and I can see myself doing something better, it's wrong, and I've stopped, and
I'm going over, and I've done it wrongly, and I'm looking at what it is that I'm
doing wrong, and trying to change it. That's what's going on. (my emphasis).
It appears as if for Steve, the word 'wrong' in the context of giving feedback,
produces what could be a 'digital' response, one where there is clear
discontinuity, because the internal representation appears to come to a sudden
stop. It is as if future possibilities had been expunged from his program. On the
other hand, the response to 'wrongly' could be compared to an analogue
process, as it appears to elicit the experience of continuing into future
possibilities. The former does not seem to presuppose the possibility of change,
whereas the latter does. Five of the six respondents spontaneously volunteered
the information that they sensed the critical difference between how they
constructed the two events to be the amount of choice available to them.
The idea that some forms of words can increase or decrease the amount of
choice available within an internally constructed (and perhaps problematic)
situation is intriguing. How people use their senses internally, and the kinds of
internal representations they create, are believed to be unique to every
individual. NLP does not claim that there are universal regularities in the specific
content or structure of such imagery, (except that the senses are always used as
an interior coding device) and so emphasises the need to gather information
about each individual's `map of the world'. This has clear implications for the
practice of teaching and learning and is in tune with a constructivist perspective.
For example, in response to the question `Do you think the way in which you can
now learn has changed?', Steve said:
Steve: Absolutely. Yes. I believe that now I don't have... I suppose before I had a
fear of sitting down, studying and stuff like this because I felt that maybe it was a
waste of time when I could have used that time to do something practical, and I
would have been afraid that the outcome wouldn't have been as desirable as I
want it, that fear has gone, and now I believe that within certain limits that I can
learn just about everything, anything really, well maybe I couldn't learn anything,
everything, but I'd be willing to give it a go, and I think that I would use as much
of a model of NLP or how J. managed to teach us, I would apply that to any new
methods of learning or parts of it. It might not all be useful, but certain parts of it I
would use.
This text indicates that Steve had originally constructed the nominalisationxvi
learning as connections between elements such as studying = sitting down =
learning theoretical material = waste of time. The cause effect patternxvii is shown
in his statement that his original mode of studying would not lead to success. It is
also associated with fear, which could be a kinaesthetic response. The locus of
control is experienced as external.
The subsequent change in language is marked in the transcript. Not only has the
fear gone, but he now believes himself to be more likely to be capable of
learning. He reports that he now perceives more future possibilities for himself; in
cybernetic terms he experiences a greater future potential, having generated
more outcomes for himself to which he can calibrate. There appears to be a link
between his changing construct of himself, and his own future. This brings in the
factor of time as possibly an additional dimension in people's constructs.
If we then consider what modal operatorsxviii are implied within his two distinct
constructs about learning, then it seems that he has moved from a position of
'having to', to one of 'wanting to'. There has been a shift in his experience of the
locus of causality. Thus, for the conceiver, not only past and present are part of
the mental architecture of complex abstractions, the dimension of the future has
a real and dynamic presence.
Ina: You see, I'm not concentrating on the way I teach, I'm concentrating on the
way I'm getting feedback, whether I'm making sense, whether I'm getting through
to them, whether they understood me, so I'm more aware of that, whereas in any
teaching course you're always more aware of your style, your technique, (...)
Teaching therefore seems carry messages about more than one level of
abstraction. Not only does it involve the transmission of information, it may also
create beliefs about the nature of the activity which people are engaged in.
According to Bateson (1972) learning, and learning about learning are of two
different logical types. The higher level of `learning about learning' results in more
profound changes in people's beliefs about learning, and about themselves as
learners. These are changes in the processes guiding learning, rather than the
content of the topic. They involve changes in factors such as the abstractions
that people have built which form their beliefs about learning, their vision of their
own future, their constructions about themselves as learners, all linking to the
images, sounds, bodily sensations, tastes and smells that seem to be such an
essential part of human information processing.
Criticisms of NLP
We hope these brief extracts from Mathison's study illustrate some aspects of the
NLP approach summarised earlier, and the potential of an NLP perspective for
understanding processes of teaching and learning. Equally, we hope they
underline the potential value of empirical research into some of the received
knowledge in NLP.
We conclude by listing some criticisms of NLP, grouped into two main categories,
with brief comment rather than a full response. These particularly concern the as
yet tentative relationship between NLP and the world of academe, apparently
characterised to date by mutual suspicion and even hostility.
Otherwise, publication in NLP has primarily been by and for those in the NLP
community. There are numerous books by key developers (authors such as
Bandler, Grinder, Dilts and others), and copious editions communicating NLP
more widely. The most comprehensive reference source is Dilts' (2000)
`Encyclopedia of NLP'. There has been one attempt at a journal in an academic
style, `NLP World'xix, which was published from 1994 - 2001.
The level of NLP training activity, publication, and apparent widespread use in
contemporary society, including in education, appear to merit research attention,
regardless of whether one accepts NLP as theoretically supportable.
One prominent question about NLP concerns its theoretical base. For example,
Craft (2001) questions, appropriately, the extent to which NLP can be said to
have a coherent theoretical base, compared with being a collection of models
and practices. We suggest that NLP may be regarded as a transdisciplinary
(Gibbons et al 1994), in the sense that it draws on sources from academe and
from elsewhere, and has been generated through application more than being
deduced from axioms.
There is also the question of to what extent NLP has taken account of related
theoretical developments, and to what extent its models are oversimplified or
outdated. For example, the need for updating of NLP's core models of language,
by taking cognisance of developments in linguistics, is acknowledged by
developers in the field such as Robbie (2000) and McWhirter (2002).xxi
There has therefore been little exploration of the above questions. Nor has there
been much opportunity for potential insights from NLP to challenge contemporary
theories. The complementary challenge for academe is that, to the extent that the
NLP's claims about phenomena are valid, are existing theories adequate to
account for them? This seems a potentially fruitful dialogue, but one that to date
has not taken place.
NLP as a Movement
This is distinct from the routine empirical testing of models that takes place in all
NLP training courses. Without the dimension of critical reflection, it may be
difficult to decide to what extent participants are trained primarily to observe data
that confirm the NLP model in question. Whilst the rhetoric of NLP is actively to
encourage participants to pursue their own empirical testing of NLP models, it is
debatable to what extent training courses in practice facilitate the exploration of
counter-evidence.
Finally, it is common (based on the reported experience of our own students) for
people to have experienced NLP as overly instrumental and even `manipulative'.
This is concerning and interesting. One possible source may be the influence of,
or peoples' perceptions of, the founders. Bandler is often characterised as a
maverick genius, prepared to take outrageous actions in order to achieve an
outcome (see McLendon 1989); and Grinder was (also according to McLendon
1989 p.9a) involved in covert activities in connection with the US army. Equally,
NLP is a technology easily available to members of the public, and it may be
seized upon to achieve `quick fixes'. NLP is no different from other related fields
of practice in that wide variations in style of usage may exist. What is interesting
is that instrumental use of NLP, in our view, violates the (systemic)
presuppositions on which it is purportedly based.
Summary
In this paper we have described the nature and origins of NLP; outlined its
theoretical base; considered its relationship to theories of learning and
development, and its approach to teaching and learning; reported examples from
a recent research study; and indicated criticisms that NLP may need to address if
it is to become accepted as a theory and practice in the field of teaching and
learning.
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Notes:
i.
We have each been trained in NLP, the first author to `Master Practitioner'
level in the UK (in 1992), the second beyond Master Practitioner level to
acquire Trainer status (accredited by Richard Bandler). We have gained
much from using NLP in our professional practice in higher education, as
a topic for research, and as qualitative research tool (for example, Tosey
and Mathison 2002).
ii.
http://www.inlpta.com/ , accessed 9.9.2003. There are a number of
competing NLP accrediting bodies or professional associations worldwide,
such as the INLPTA.
iii.
http://www.sensorysystems.co.uk/index1.htm , accessed 9.9.2003.
iv.
http://www.new-oceans.co.uk/ednet/index.htm , accessed 12.9.2003
v.
http://www.seal.org.uk/ , accessed 9.9.2003
vi.
http://www.psychotherapy.org.uk/ , accessed 12.9.2003
vii.
NLP has no direct connection to neuro-science, or to computer
programming. It is entirely separate from the field of `Natural Language
Processing' which also uses the acronym NLP.
viii.
see also http://www.nlpwhisperinginthewind.com/index.htm accessed
12.9.2003
ix.
A core model of NLP, its `meta-model' of language (Bandler & Grinder
1975a), based on transformational grammar, identifies prominent patterns
of language that are considered to reflect typical patterns in internal
representations.
x.
One well-known example in NLP is that of the `spelling strategy' (Bandler
and Grinder 1979 p.33), which identifies the sequences of internal
representations and imagery used in spelling, and claims to differentiate
between effective and ineffective strategies. Identifying such a strategy is
a simple example of a process of modelling.
xi.
Mathison's doctoral study is particularly concerned with this latter,
epistemological function of language.
xii.
Which includes visual, auditory and kinaesthetic dimensions
xiii.
Question 9. Think of something you might have done better. What are the
differences between saying to you 'you did that wrong, and you did that
wrongly?'
xiv.
K denotes the kinaesthetic representational system, which includes
feelings and body sensations.
xv. The questions that formed the bases for these interviews were: