Kaspersky Internet Security For Android
Kaspersky Internet Security For Android
Kaspersky Internet Security For Android
User Guide
Dear User,
Thank you for choosing our product. We hope that you will find this documentation useful and that it will provide answers
to most questions that may arise.
Note: This document is the property of Kaspersky Lab ZAO (herein also referred to as Kaspersky Lab): all rights to this
document are reserved by the copyright laws of the Russian Federation, and by international treaties. Illegal reproduction
and distribution of this document or parts hereof will result in civil, administrative or criminal liability by the applicable law.
Reproduction or distribution of any materials in any format, including translations, is only allowed with the written
permission of Kaspersky Lab.
This document, and graphic images related to it, may be used exclusively for informational, non-commercial, and
personal purposes.
Kaspersky Lab reserves the right to amend this document without additional notification. You can find the latest version
of this document at the Kaspersky Lab website, at http://www.kaspersky.com/docs.
Kaspersky Lab shall not be liable for the content, quality, relevance, or accuracy of any materials used in this document
for which the rights are held by third parties, or for any potential or actual losses associated with the use of these
materials.
Date revision date: 22.07.2014
2014 Kaspersky Lab ZAO. All Rights Reserved.
http://www.kaspersky.com
http://support.kaspersky.com
TABLE OF CONTENTS
ABOUT THIS GUIDE ..................................................................................................................................................... 5
In this document ....................................................................................................................................................... 5
Document conventions ............................................................................................................................................. 6
SOURCES OF INFORMATION ABOUT THE APP ........................................................................................................ 8
Sources of information for independent research ..................................................................................................... 8
Discussing Kaspersky Lab applications on the Forum ............................................................................................. 9
Contacting the Sales Department ............................................................................................................................. 9
Contacting Technical Writing and Localization Unit by email ................................................................................... 9
KASPERSKY INTERNET SECURITY ......................................................................................................................... 10
Hardware and software requirements ..................................................................................................................... 11
Distribution kit ......................................................................................................................................................... 11
User service............................................................................................................................................................ 12
INSTALLING AND UNINSTALLING THE APP ............................................................................................................ 13
Installing the app .................................................................................................................................................... 13
Uninstalling the app ................................................................................................................................................ 14
APP INTERFACE ......................................................................................................................................................... 15
Main window of Kaspersky Internet Security .......................................................................................................... 15
Protection status indicator shaped as a shield........................................................................................................ 16
Quick launch panel ................................................................................................................................................. 17
Icon in notification area ........................................................................................................................................... 18
Widget for the device Home screen ........................................................................................................................ 19
Notifications ............................................................................................................................................................ 19
LICENSING THE APP ................................................................................................................................................. 21
About the End User License Agreement ................................................................................................................ 21
About license .......................................................................................................................................................... 21
About the activation code ....................................................................................................................................... 22
About data provision ............................................................................................................................................... 22
STARTING AND STOPPING THE APP ....................................................................................................................... 24
QUICK START ............................................................................................................................................................. 25
What to do when a malicious object has been detected ......................................................................................... 25
How to protect data against unauthorized access .................................................................................................. 25
Purpose of the secret code ............................................................................................................................... 26
What is a Kaspersky Account ........................................................................................................................... 26
Performing initial configuration of Anti-Theft ..................................................................................................... 26
What to do if the device is lost or stolen ................................................................................................................. 27
DEALING WITH STANDARD TASKS .......................................................................................................................... 29
Scanner (Anti-Virus) ............................................................................................................................................... 29
Full scan of the device ...................................................................................................................................... 30
Quick scan ........................................................................................................................................................ 30
Scanning files and folders ................................................................................................................................. 30
Automatic scheduled scan ................................................................................................................................ 30
Updating anti-virus databases and version of the app ...................................................................................... 31
USER GUIDE
Describe additional sources of information about the app and ways of receiving technical support.
IN THIS SECTION
In this document ................................................................................................................................................................ 5
Document conventions ...................................................................................................................................................... 6
IN THIS DOCUMENT
This guide includes the following sections.
App interface
This section covers the main graphical user interface elements of the app: main window, protection status indicator is
shaped as a shield, quick launch panel, app icon, widget, and notification windows.
USER GUIDE
Quick Start
This section describes how you can start using the app quickly after it was installed:
Glossary
This section contains a list of terms mentioned in the document and their respective definitions.
Trademark notifications
This section lists trademarks of third-party right-owners used herein.
Index
This section allows you to quickly find required information within the document.
DOCUMENT CONVENTIONS
The text herein is accompanied by semantic elements that should be given particular attention warnings, hints,
examples.
Document conventions are used to highlight semantic elements. Document conventions and examples of their use are
shown in the table below.
ABOUT
Table 1.
SAMPLE TEXT
THIS
GUIDE
Document conventions
Note that...
Warnings provide information about possible unwanted actions that may lead to
data loss, failures in equipment operation or operating system problems.
Notes are boxed.
Example:
Notes may contain useful hints, recommendations, specific values for settings, or
important special cases in operation of the app.
Examples are given on a yellow background under the heading "Example".
...
Update means...
New terms
Names of app interface elements, such as entry fields, menu items, and buttons,
are in bold.
Introductory phrases of instructions are italicized and marked with the arrow sign.
<User name>
The different font style highlights the text of the SMS command.
IN THIS SECTION
Sources of information for independent research.............................................................................................................. 8
Discussing Kaspersky Lab applications on the Forum ...................................................................................................... 9
Contacting the Sales Department ..................................................................................................................................... 9
Contacting Technical Writing and Localization Unit by email ............................................................................................ 9
Online help
Documentation
If you cannot solve an issue on your own, we recommend that you contact Kaspersky Lab Technical Support (see
section "Technical support by phone" on page 44).
An Internet connection is required to use information sources on the Kaspersky Lab website.
The application's page at the Technical Support Service website (Knowledge Base).
Knowledge Base is a section on the Technical Support website that provides advice on using Kaspersky Lab applications.
Knowledge Base comprises reference articles grouped by topics.
On the page of the app in the Knowledge Base (http://support.kaspersky.com/mobile/kisandroid), you will find articles
that provide useful information, advice, and answers to frequently asked questions on how to purchase, install, and use
the app.
SOURCES
Articles answer questions relating not just to Kaspersky Internet Security, but also to other Kaspersky Lab apps. They
also may contain news from Technical Support.
Online help
The application's online help consists of help files.
The context help contains data on each of the windows in the application: a list of settings and their respective
descriptions, as well as a list of tasks to perform.
The complete help contains detailed information on how to manage protection, how to configure the application settings
and how to address the user's basic tasks.
Scans newly installed apps before they are launched for the first time, using anti-virus databases and the
Kaspersky Security Network online cloud service
Hiding confidential contacts and related call history and SMS correspondence
The Privacy Protection component serves to hide confidential contacts and related information.
Privacy Protection is available only with the premium version of Kaspersky Internet Security on devices with an inserted
SIM card.
Privacy Protection allows you to temporarily hide your confidential contacts and all related call history and SMS
correspondence. You can enable hiding of contacts and related information using app settings or remotely using a
special SMS command.
10
Web Protection and Text Anti-Phishing components are available only for the premium version of Kaspersky Internet
Security.
The Text Anti-Phishing component is available only on devices with an inserted SIM card.
Web Protection blocks malicious websites, which aim to distribute malicious code, and fake (phishing) websites, which
aim to steal your confidential data and gain access to your financial accounts.
Text Anti-Phishing blocks SMS links to malicious and spoofed websites.
IN THIS SECTION
Hardware and software requirements ............................................................................................................................. 11
Distribution kit.................................................................................................................................................................. 11
User service .................................................................................................................................................................... 12
DISTRIBUTION KIT
You can purchase the application in one of the following ways:
Via Google Play Store . Loaded to the device via the Google Play Store service.
of
Kaspersky
If you purchase the application in a box, the distribution kit includes the following components:
quick start guide containing the activation code for the app;
license agreement setting out the terms on which you can use the app.
11
Lab
(for
example,
USER GUIDE
The content of the distribution kit may vary depending on the region in which the app is sold.
If you purchase Kaspersky Internet Security at an online store, you copy the app from the website of the store. The
information required to activate the app, including the activation code, is sent to you by email following payment.
For more details on purchase methods and the distribution kit, contact the Sales Department [email protected].
USER SERVICE
By purchasing a license to use the application, you can access the following services during the license validity period:
consulting by phone and by email on issues related to installation, configuration, and use of the app;
announcements of new Kaspersky Lab releases and of new viruses and outbreaks. To use this service,
subscribe to the Kaspersky Lab newsletter on the Technical Support website.
No consulting services are provided on issues related to the functioning of operating systems, third-party
software and technologies.
12
IN THIS SECTION
Installing the app ............................................................................................................................................................. 13
Uninstalling the app ......................................................................................................................................................... 14
To learn more about creating a Google account, linking your device to your account, or working with Google Play Store, see
Google's technical support website http://support.google.com/googleplay/.
To install Kaspersky Internet Security from the Google Play Store on your device:
1.
2.
Find Kaspersky Internet Security. To do so, enter the app name in the Google Play Store search field and tap
ENTER.
3.
4.
5.
View the list of rights that Kaspersky Internet Security needs. If you agree to grant these rights to the app, tap
Accept and download.
This will start the download and installation of Kaspersky Internet Security.
6.
If you refuse to grant these rights to Kaspersky Internet Security, tap Back.
This cancels the installation of the app.
To install Kaspersky Internet Security from https://play.google.com using a computer, do the following:
1.
2.
Find Kaspersky Internet Security. To do so, enter the app name in the Google Play Store search field and tap
ENTER.
3.
13
USER GUIDE
5.
In the Send to a different device drop-down menu in the request form, select the device on which you want the
app installed. The list contains the devices that are linked to your Google account.
6.
In the request form window, review the list of rights required by the app. If you agree to grant these rights to the
app, tap Install.
If your device is connected to a Wi-Fi or 3G/4G network, the app will begin to be downloaded immediately. If
your device is not connected to the Internet, then the app will begin to be downloaded the next time you connect
to the Internet.
7.
If you do not want to grant these rights to the app, tap Cancel.
This cancels the installation of the app.
To install Kaspersky Internet Security for Android from the distribution package:
1.
2.
Copy the app distribution package to your device. Perform one of the following actions:
If the app distribution package was previously downloaded and saved on a desktop computer, connect the
device to the computer and copy the app distribution package to the device.
Download the app distribution package to the device from the Kaspersky Lab online store
(http://www.kaspersky.com/globalstore) or the online stores of partner companies.
Start installation of the app. For this purpose open the APK archive on the device.
The app installation wizard starts. After the wizard operation is complete, the app is installed with the settings
recommended by Kaspersky Lab specialists.
On the quick launch panel in Kaspersky Internet Security's main window, tap Settings > Additional Settings
> Uninstall the app.
2.
If you have set an app secret code, enter it (see section "Why a secret code is needed" on page 26).
If you forget the app secret code, you can restore it (see section "Recovering the app secret code" on page 43).
If you have not set a secret code, go to the next step.
3.
The app will begin to be uninstalled. If data hiding has been enabled, it will be automatically disabled (see section
"Privacy Protection" on page 31).
Kaspersky Lab does not recommend uninstalling Kaspersky Internet Security. This will compromise the security of your
device and personal data.
14
APP INTERFACE
This section covers the main graphical user interface elements of the app: main window, protection status indicator is
shaped as a shield, quick launch panel, app icon, widget, and notification windows.
IN THIS SECTION
Main window of Kaspersky Internet Security ................................................................................................................... 15
Protection status indicator shaped as a shield ................................................................................................................ 16
Quick launch panel .......................................................................................................................................................... 17
Icon in notification area ................................................................................................................................................... 18
Widget for the device's home screen .............................................................................................................................. 19
Notifications..................................................................................................................................................................... 19
The appearance of the main window varies slightly at different screen resolutions.
The number of buttons on the quick launch panel can vary depending on the available functions.
15
USER GUIDE
Green the device is adequately protected. All protection components operate according to the settings
recommended by Kaspersky Lab specialists. Kaspersky Internet Security databases are up to date. No
malicious objects have been detected during a scan of the device, or all detected malicious objects have been
neutralized by the app.
Yellow the level of protection is below normal, and there are certain problems in the operation of Kaspersky
Internet Security. For example, the device has not been scanned for more than 14 days, or you have installed a
new app that has not been scanned.
Red there are problems that may lead to infection of the device and loss of data. For example, certain
protection components have been paused or anti-virus databases have not been updated for more than 14
days.
By tapping the shield in the main app window, you can open the Status section (see figure below). The Status section
displays the device's security status, a list of problems, and proposed solutions.
16
APP
INTERFACE
Protection-related problems are grouped by categories. For each problem, actions are listed that you can use to solve
the problem.
There are two types of protection problems:
Notification problems. Highlighted in yellow. Notification problems notify the user about events that can
potentially affect device security (for example, the fact that the last scan was performed more than 14 days ago
or that a new app has not been scanned). You can hide a notification problem by swiping it to the left. After this,
information about the problem can be accessed via the Hidden problems menu.
Critical problems. Highlighted in red. Critical problems notify the user about events of critical importance to
device security (such as the release of a new app version or the fact that the anti-virus databases have not been
updated for a long time). A critical problem cannot be hidden.
The quick launch panel is minimized by default. You can maximize the quick launch panel by pulling it up or tapping the
button.
The number of buttons on the quick launch panel can vary depending on the available functions.
The meaning of each quick launch panel button is explained in the table below.
Table 2.
BUTTON
(Scan)
(Update)
(Browser)
FUNCTION
Lets you scan the entire device, only the installed apps, or
a selected folder or file.
Starts updating the anti-virus databases and the app itself
to ensure up-to-date protection of the device.
Opens the default Android browser with enabled scanning
of websites for viruses and phishing.
17
USER GUIDE
BUTTON
FUNCTION
Temporarily hides or displays pre-selected confidential
contacts and information relating to them.
(Privacy Protection)
(color icon with an exclamation mark): there are protection problems. For example, the anti-virus
databases are outdated, or a newly installed app has not been scanned.
In the free version of the app, the icon does not reflect the device protection status.
18
APP
INTERFACE
a green background signifies that the app is hiding confidential contacts and related information;
a gray background signifies that the app is displaying confidential contacts and related information.
In the free version of the app, the widget color does not indicate the device protection status.
NOTIFICATIONS
Kaspersky Internet Security for Android notifies you about significant events that occur during its operation by means of
notification windows and pop-up notifications that appear in the status bar.
19
USER GUIDE
Kaspersky Internet Security for Android displays notification windows when you have different options to choose from
when responding to an event. For example, when the app detects a malicious object that it cannot disinfect, you can
delete the object, skip it, or view help on how to handle the object (see figure below). The app prompts you to choose an
action. The notification window will only disappear from the screen after you have selected one of the proposed actions.
Kaspersky Internet Security for Android displays pop-up notifications in the status bar to inform you about events that do
not require you to select an action (see figure below). You can view the notifications later in your device's notification bar.
Depending on the level of importance of an event, notifications are divided into three types in terms of device security:
Critical notifications inform you about events of primary importance to the device's security (for example, the
detection of a malicious file). Critical notifications are highlighted in red.
Important notifications inform you about events of potential importance to the device's security (for example, the
launch of a scan or update). Important notifications are highlighted in green.
Informative notifications inform you about events not of primary importance to the device's security. Information
notifications are not highlighted.
20
IN THIS SECTION
About the End User License Agreement ......................................................................................................................... 21
About license................................................................................................................................................................... 21
About the activation code ................................................................................................................................................ 22
About data provision ....................................................................................................................................................... 22
ABOUT LICENSE
License a right to use the app, provided according to the License agreement.
The license includes the right to benefit from the following services:
Other services available from Kaspersky Lab or its partners during the license period. (see section Service for
registered users on page 12)
The scope of available services and app usage term depend on the app version.
The following app versions are available:
Free version. The free version offers limited functionality of Kaspersky Internet for an unlimited time. The
limitations of the free version are described in the License Agreement. The free version is available as soon as
you install the app. You can switch to the free version or premium version of the app from the trial version.
Trial version. The trial version lets you use full app functionality during a trial period without paying a fee.
21
USER GUIDE
You can switch to the premium version or free version of the app from the trial version. When the trial period
expires, the app automatically switches to the free version.
Premium version. The premium version offers full app functionality. The premium version is available to buyers
of the app license. The premium license is valid for a limited time.
You can continue using the app after the license expires. To do so, renew the premium license or switch to the
free version. To renew the license, enter a new activation code that comes with the licensed product, or
purchase a new license online.
When the license expires, the app automatically switches to the free version.
If you have purchased the boxed version of Kaspersky Internet Security, the activation code is specified in the
documentation or on the box containing the setup CD.
If you have purchased Kaspersky Internet Security at an online store, the activation code is sent to the email
address that you have specified when ordering the product.
The license validity period is calculated from the date on which the application is activated. If you have acquired a license
intended for the use of Kaspersky Internet Security on several devices, the term of the license starts counting down from
the moment you have first applied the activation code.
If you have lost or accidentally deleted your activation code after the activation, contact Kaspersky Lab Technical
Support to restore it.
Scan. The app additionally scans the installed apps before their first launch. This scan allows the detection of
new threats that have not been described in the Anti-Virus databases.
Web Protection. The app additionally scans websites before they are opened.
Text Anti-Phishing. The app blocks links in text messages to malicious and phishing websites.
For more detailed information on data transferred to Kaspersky Lab when the cloud service is used for Kaspersky
Internet Security is on user devices, read the License Agreement. By accepting the terms and conditions of the License
Agreement, you agree to automatically transfer to Kaspersky Lab the following information:
wireless connections;
types of detected threats, results of their processing, and installed Anti-Virus databases;
website URLs for assessing their reputation, unique identifier of the connection protocol, and its port number;
22
LICENSING
installed apps.
THE APP
Additionally, files (or their parts) that can be used by intruders to damage your device or personal data can be sent to
Kaspersky Lab for analyzing.
All transferred information does not include personal data and other user's confidential information.
Kaspersky Lab protects any information received in this way as prescribed by law. Kaspersky Lab uses any information
received for general statistics only. General statistical data is automatically generated from original received information
and does not contain any personal data or other confidential information. Original received information is stored in
encrypted form; it is cleared as it is accumulated (twice per year). General statistical data is stored indefinitely.
23
24
QUICK START
This section describes how you can start using the app quickly after it was installed:
IN THIS SECTION
What to do when a malicious object has been detected ................................................................................................. 25
How to protect data against unauthorized access ........................................................................................................... 25
What to do if the device is lost or stolen .......................................................................................................................... 27
specifying a secret code that prevents unauthorized access to Anti-Theft and Privacy Protection settings
Anti-Theft is controlled by means of SMS commands and commands sent from the Web Management at https://antitheft.kaspersky.com. Controlling the Anti-Theft functions from the Web Management requires creating an account at the
Web Management.
25
USER GUIDE
To protect your data against unauthorized access, create an account at the Web Management to control the Anti-Theft
component, specify a secret code to restrict access to app settings, and properly configure the device.
IN THIS SECTION
Purpose of the secret code ............................................................................................................................................. 26
What is a Kaspersky Account.......................................................................................................................................... 26
Performing initial configuration of Anti-Theft.................................................................................................................... 26
When sending an SMS command from another mobile device to remotely turn on the device alarm, lock the
device, locate it on the map, wipe data, or hide confidential contacts and related information
You will be prompted to specify the secret code during initial configuration of Anti-Theft (see section "Performing initial
configuration of Anti-Theft" on page 26) or at the first launch of Privacy Protection. You can later change the secret code
installed.
The secret code is comprised of numerals. The minimum number of secret code characters is four.
If you forget the app secret code, you can restore it (see section "Recovering the app secret code" on page 43).
On the quick launch panel in the main window of Kaspersky Internet Security, tap Anti-Theft.
26
QUICK START
2.
Sign in to Web Management with your Kaspersky Account that you used during initial configuration of the app.
3.
Select the device for which you want to be able to remotely launch the Anti-Theft function.
4.
In the sections in the upper part of Web Management window, selection the actions to be performed on the
device.
To remotely hide contact information and start Anti-Theft functions using SMS commands, perform one of the
following:
If Kaspersky Internet Security is installed on another device, use it to create and send an SMS command to your
device (see section "Sending SMS commands from Kaspersky Internet Security" on page 34).
When creating the SMS command, use the secret code to Kaspersky Internet Security installed on your device.
Send an SMS message to your device with the following special text:
27
USER GUIDE
alarm: <code> code for turning on the alarm and locking the device (where <code> is the secret code to
Kaspersky Internet Security on your device);
fullreset: <code> to delete all data from the device and revert the device to factory settings
After all data has been removed and the device has been reset to factory settings, it will no longer be able to
receive and perform remote commands.
28
IN THIS SECTION
Scanner (Anti-Virus) ........................................................................................................................................................ 29
Privacy Protection ........................................................................................................................................................... 31
Anti-Theft......................................................................................................................................................................... 33
Call & Text Filter .............................................................................................................................................................. 38
Web Protection and Text Anti-Phishing ........................................................................................................................... 39
Other tasks ...................................................................................................................................................................... 40
SCANNER (ANTI-VIRUS)
The component is called Scanner in the free version and Anti-Virus in the premium version.
Scanner (Anti-Virus) is designed to scan the device, detect and neutralize threats. Kaspersky Internet Security for
Android allows performing a full or partial scan of the device included i.e. scan the content of the device's built-in
memory only or a specific folder (including that located on the storage card).
The app scans the device for malicious objects using the app anti-virus database with descriptions of all currently known
malicious apps and other malicious objects and the ways to neutralize them. It is recommended to regularly update the
application databases.
Kaspersky Internet Security performs app database updates from Kaspersky Lab update servers. These are special
Internet sites which contain updates for databases for all Kaspersky Lab products.
To update the app anti-virus databases, you must have an Internet connection configured on your device. Traffic at antivirus databases update is billed according to your tariff
IN THIS SECTION
Full scan of the device .................................................................................................................................................... 30
Quick scan ...................................................................................................................................................................... 30
Scanning files and folders ............................................................................................................................................... 30
Automatic scheduled scan .............................................................................................................................................. 30
Anti-Virus database and version updates ........................................................................................................................ 31
Automatic scheduled updates ......................................................................................................................................... 31
29
USER GUIDE
QUICK SCAN
A quick scan can be used to scan installed apps only.
If you are using the free version, Kaspersky Lab recommends running a quick scan as soon as new apps have been
installed.
To run a quick scan,
on the quick launch panel in the main window of Kaspersky Internet Security, tap Scan > Quick scan.
On the quick launch panel in the main window of Kaspersky Internet Security, tap Scan > Folder scan.
2.
On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Anti-Virus > Scan
Settings.
2.
Configure the scan frequency. Do so by selecting a value for the Schedule setting.
3.
Set the day and time for the scan to start. To do so, select values for the Start day and Start time settings.
Scans will be started according to schedule.
30
DEALING
On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > AntiVirus > Update.
2.
Configure the update frequency. To do so, select a value for the Schedule setting.
3.
Select a day and time for starting updates. To do so, select values for the Start day and Start time settings.
Updates will be started according to schedule.
PRIVACY PROTECTION
You can hide your confidential contacts and all related call history and SMS correspondence using the Privacy Protection
component.
Privacy Protection is available only with the premium version of Kaspersky Internet Security on devices with an inserted
SIM card.
Privacy Protection supports the following functions:
31
USER GUIDE
Hides phonebook entries, incoming text messages that have been read, outgoing text messages that have been
sent, and text message drafts, as well as contact info in phone logs;
Blocks incoming SMS notification signals and calls from confidential numbers (in this case the calling party
hears the "busy" tone)
To view incoming calls and text messages for a period when Privacy Protection was enabled, you must disable Privacy
Protection. If you re-enable Privacy Protection, your confidential information is again hidden.
You can enable Privacy Protection from within the app, or remotely by sending an SMS command from another mobile
device.
You can send a standard SMS message with a special code or send an SMS message from Kaspersky Internet Security
if the app is installed on the other device.
You can allow or block Privacy Protection from being remotely started on your device. If the remote start of Privacy
Protection is blocked, the function cannot be launched remotely using an SMS command.
You can disable Privacy Protection only in the application installed on your device.
Access to Privacy Protection settings is protected with a secret code (see section "Purpose of the secret code" on
page 26). The secret code is specified during initial configuration of Anti-Theft (see section "Performing initial
configuration of Anti-Theft" on page 26) or when Privacy Protection is opened for the first time.
IN THIS SECTION
Hiding contact-related information ................................................................................................................................... 32
Remotely launching Privacy Protection from another device .......................................................................................... 32
On the quick launch panel in the main window of Kaspersky Internet Security, tap Privacy Protection.
2.
3.
4.
5.
32
DEALING
The premium version of the app is activated on the device receiving the SMS command;
To launch Privacy Protection on your device remotely, perform one of the following operations:
Create a command on another device and send it to your device from Kaspersky Internet Security using the SMS
command function (if the app is installed on another device).
On another device, create and send an SMS message with the text hide:<code>, where <code> is the secret
code to Kaspersky Internet Security on your device.
You will receive a command execution report in the return SMS message.
Outgoing SMS commands are billed according to the price plan of the other mobile device.
ANTI-THEFT
Anti-Theft protects your data against unauthorized access and helps to locate the device if it gets lost or stolen.
You can use Web Management or special SMS commands to remotely perform the following operations:
Also, if the SIM card is replaced or the device is turned on without it, you can remotely lock the device and get the new
phone number. This enables you to launch other Anti-Theft functions on the lost device.
IN THIS SECTION
Adding a device to Web Management account ............................................................................................................... 33
Sending SMS commands from Kaspersky Internet Security ........................................................................................... 34
Controlling the SIM card remotely ................................................................................................................................... 34
Lock & Locate the device remotely ................................................................................................................................. 35
Turning on the device alarm remotely ............................................................................................................................. 36
Remotely wiping data from the device ............................................................................................................................ 36
Taking a mugshot with the device remotely .................................................................................................................... 37
33
USER GUIDE
2.
On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Anti-Theft.
3.
4.
5.
Tap Send SMS command now, form the command and send it to your device. When creating the SMS
command, use the secret code to Kaspersky Internet Security installed on your device.
You will receive a command execution report in the return SMS message.
On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Anti-Theft.
2.
3.
If you forget the app secret code, you can restore it (see section "Recovering the app secret code" on page 43).
4.
5.
6.
In the Ways to receive new phone number and device location section, fill the Phone number and Email
address fields to receive the new phone number via SMS or email when your SIM card is replaced.
34
DEALING
7.
In the Device lock section select the Lock when SIM card is replaced check box to have the app lock the
device when your SIM card is replaced or the device is switched on without it.
8.
If necessary, in the Text when locked field, enter the message to be displayed on the screen of the locked
device.
Kaspersky Lab also recommends enabling GPS in your device settings so the app can determine the location of your
device via GPS.
To lock the device and get its coordinates via Web Management:
1.
2.
Sign in to Web Management with your Kaspersky Account that you used during initial configuration of the app.
3.
4.
5.
If necessary, in the Lock & Locate section enter the text that you want to be displayed on the screen of the
locked device. Also enter the email address where you would like to receive the device coordinates on the map.
6.
When Kaspersky Internet Security for Android locates your device, you will see its coordinates in Web Management
and receive them in your mailbox.
In Web Management, you can view only the most recently detected map location of the device. The previous GPS
coordinates of the device remain in your mailbox and are removed from Web Management.
To lock your device and get its coordinates using an SMS command, perform one of the following:
If Kaspersky Internet Security is installed on another device, use it to create and send an SMS command to your
device (see section "Sending SMS commands from Kaspersky Internet Security" on page 34). When creating
the SMS command, use the secret code to Kaspersky Internet Security installed on your device.
Send an SMS message to your device with the following text: find: <code>, where <code> is the secret code to
Kaspersky Internet Security on your device.
When Kaspersky Internet Security for Android locates your device, you will get its coordinates in the return SMS
message and an email sent to the address you specified.
35
USER GUIDE
2.
Sign in to Web Management with your Kaspersky Account that you used during initial configuration of the app.
3.
Select the device where you want to turn on the alarm and which you want to lock.
4.
5.
If necessary, in the Alarm section enter the text that you want to be displayed on the screen of the locked
device.
6.
To turn on the device alarm an lock the device using an SMS command, perform one of the following:
If Kaspersky Internet Security is installed on another device, use it to create and send an SMS command to your
device (see section "Sending SMS commands from Kaspersky Internet Security" on page 34). When creating
the SMS command, use the secret code to Kaspersky Internet Security installed on your device.
Send an SMS message to your device with the following text: alarm: <code>, where <code> is the secret code
to Kaspersky Internet Security on your device.
You will receive a command execution report in the return SMS message.
personal data (for example, contacts, correspondence and Google account data) and memory card data;
all data, including memory card data (resetting the device to factory settings).
Outgoing SMS commands are billed according to the price plan of the other mobile device.
Data can be wiped remotely if the following conditions are met:
36
DEALING
To remotely wipe the data from the device via Web Management:
1.
2.
Sign in to Web Management with your Kaspersky Account that you used during initial configuration of the app.
3.
4.
5.
In the Data Wipe section, select the data that you want to delete from the device.
To delete personal data (for example, Google account data, contacts and correspondence) and to format
the memory card, select Only personal data.
To delete all data including data on the memory card and revert the device to factory settings, select All
data from your device.
After all data has been wiped from the device, Kaspersky Internet Security for Android is also removed. The
device will no longer be able to execute remote commands.
6.
To wipe data from your device remotely using an SMS command, perform one of the following:
If Kaspersky Internet Security is installed on another device, use it to create and send an SMS command to your
device (see section "Sending SMS commands from Kaspersky Internet Security " on page 34). You may choose
to wipe personal data or all data. When creating the SMS command, use the secret code to Kaspersky Internet
Security installed on your device.
Send an SMS message to your device with the following special text:
wipe: <code> to delete personal data and data stored on memory card;
fullreset: <code> to delete all data from the device and reset the device to factory defaults.
<Code> this is the secret code to Kaspersky Internet Security on your device.
You will receive a command execution report in the return SMS message.
TAKING A MUGSHOT
If your device gets lost or stolen, you take a mugshot of the person who is using your device and lock the device and via
Web Management at https://anti-theft.kaspersky.com.
The mugshot function is supported if your device has a front camera. This function can be started via Web Management
only. It cannot be started via an SMS command.
Remote launching of the Anti-Theft functions is possible if the following conditions are fulfilled:
37
USER GUIDE
2.
Sign in to Web Management with your Kaspersky Account that you used during initial configuration of the app.
3.
Select the device where you want to launch the Mugshot function and which you want to lock.
4.
5.
If necessary, in the Mugshot section enter the text that you want to be displayed on the screen of the locked
device.
6.
When Kaspersky Internet Security for Android performs the command, the mugshot is uploaded to the Web
Management. You can resend the command after getting the mugshot.
IN THIS SECTION
Standard filtering of contacts ........................................................................................................................................... 38
Blocking all contacts except allowed ones ...................................................................................................................... 39
Blocking unsolicited contacts only ................................................................................................................................... 39
On the quick launch panel in the main window of Kaspersky Internet Security, tap Call&Text
Filter > Call & Text Filter mode > Standard.
2.
Create a list of blocked contacts. To this end, on the quick launch panel in the main window of Kaspersky
Internet Security, tap Call & Text Filter > Blocked contacts.
3.
Create a list of allowed contacts. To this end, on the quick launch panel in the main window of Kaspersky
Internet Security, tap Call & Text Filter > Allowed contacts.
4.
If necessary, enable additional filtering settings. To do this, on the quick launch panel in Kaspersky Internet
Security's main window, tap Settings > Call & Text Filter.
To allow calls and text messages from all contacts in the device phonebook, select the Allow Contacts check
box.
To block text messages from phone numbers that contain letters, select the Block non-numeric numbers
check box.
38
DEALING
On the quick launch panel in the main window of Kaspersky Internet Security, tap Call&Text
Filter > Call & Text Filter mode > Allowed contacts.
2.
Create a list of allowed contacts. To this end, on the quick launch panel in the main window of Kaspersky
Internet Security, tap Call & Text Filter > Allowed contacts.
3.
If necessary, allow calls and text messages from contacts in the device phonebook:
a.
On the quick launch panel in Kaspersky Internet Security's main window, tap Settings > Call & Text Filter.
b.
On the quick launch panel in the main window of Kaspersky Internet Security, tap Call&Text
Filter > Call & Text Filter mode > Blocked contacts.
2.
Create a list of blocked contacts. To this end, on the quick launch panel in the main window of Kaspersky
Internet Security, tap Call & Text Filter > Blocked contacts.
3.
If necessary, enable automatic blocking of text messages from numbers containing letters:
a.
On the quick launch panel in Kaspersky Internet Security's main window, tap Settings > Call & Text Filter.
b.
The Text Anti-Phishing is available only on devices with an inserted SIM card.
Web Protection blocks malicious websites, which aim to distribute malicious code, and fake (phishing) websites, which
aim to steal your confidential data and gain access to your financial accounts.
Text Anti-Phishing blocks SMS links to malicious or phishing websites.
Web Protection checks websites before they are opened. Text Anti-Phishing also checks links in SMS messages before
they are opened. Web Protection and Text Anti-Phishing perform checks using the Kaspersky Security Network cloud
service (a dedicated Kaspersky Lab online service that contains information about the reliability of files, apps, and web
resources).
39
USER GUIDE
IN THIS SECTION
Constant scanning of websites........................................................................................................................................ 40
Constant scanning of SMS links...................................................................................................................................... 40
On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Web Protection.
2.
3.
Tap Change browser (this button is displayed if Web Protection is enabled and the standard Android browser
is not set as the default browser).
The default browser selection wizard starts.
4.
When the wizard finishes, the standard Android browser is set as the default browser.
On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Web Protection.
2.
OTHER TASKS
You also can do the following:
view reports on the operation of the app (for example, reports on scans performed, threats detected, SMS
messages, calls or websites blocked);
40
DEALING
IN THIS SECTION
Activating the premium version of the app ...................................................................................................................... 41
Purchasing a license ....................................................................................................................................................... 41
Renew the license ........................................................................................................................................................... 42
Viewing information about the license and its validity period........................................................................................... 42
Viewing app operation reports......................................................................................................................................... 42
Changing the secret code to the app .............................................................................................................................. 43
Secret code recovery ...................................................................................................................................................... 43
On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Additional
Settings > Licensing > Activate premium version.
2.
3.
Enter the activation code in the window that opens and tap Activate.
The app sends an activation request to the Kaspersky Lab activation server. On receiving successful confirmation of
the request, the app will notify you and display the license information.
On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Additional
Settings > Licensing > Activate premium version.
41
USER GUIDE
The web page of the online store opens, where you are able to purchase a new license.
On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Additional
Settings > Licensing > Renew.
2.
3.
42
DEALING
On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Additional
settings > Change secret code.
2.
Enter the current secret code in the Enter current secret code field and tap Next.
3.
Enter a new secret code in the Create a new secret code field and tap Next.
4.
Re-enter the new code in the Re-enter the new code field and tap Enter.
2.
Sign in to Web Management with your Kaspersky Account that you used during initial configuration of the app.
3.
4.
5.
6.
On the quick launch panel in the main window of Kaspersky Internet Security, tap Settings > Anti-Theft.
7.
When prompted to enter the secret code, tap Menu > Recovery of secret code.
8.
9.
Enter the secret code in the Enter the restored secret code field.
43
IN THIS SECTION
Obtaining technical support ............................................................................................................................................. 44
Technical support by phone ............................................................................................................................................ 44
Obtaining technical support via My Kaspersky Account .................................................................................................. 44
please
read
the
technical
support
rules
You can contact the Technical Support Service in one of the following ways:
By telephone. This method allows you to consult with specialists from our Russian-language or international
Technical Support.
By sending a query from your Kaspersky Account on the Technical Support Service website. This method
allows you to contact Technical Support specialists through a request form.
Technical support is only provided to users who have purchased a license to use the app. Technical support is not
provided to users of trial versions.
44
CONTACTING
THE
TECHNICAL SUPPORT
SERVICE
To gain access to My Kaspersky Account, you should follow the registration procedure on the registration page
(https://my.kaspersky.com/registration). Enter your email address and a password to log in to My Kaspersky Account.
In My Kaspersky Account, you can perform the following actions:
request type;
request description;
email address.
A specialist from the Technical Support Service sends an answer to your question to your My Kaspersky Account and to
the email address that you have specified in your online request.
You suspect that a file or web resource contains a virus but Kaspersky Internet Security does not detect a
threat. Virus Lab specialists analyze the file or web resource you send. If they detect a previously unknown
virus, they add a corresponding description to the database, which becomes available when updating
Kaspersky Lab anti-virus applications.
Kaspersky Internet Security determines that a file or web resource contains a virus but you are certain that it is
not a dangerous.
You can also send requests to the Virus Lab from the page with the request form
(http://support.kaspersky.com/virlab/helpdesk.html) without being registered in My Kaspersky Account. On this page, you
do not have to specify the application activation code.
45
GLOSSARY
A
ACTIVATING
THE APP
Switching the application into full-function mode. Activation is carried out by the user before or after the application
installation. To activate the app, you have to enter the activation code that you received with the app, or purchase a
license from an online store.
ACTIVATION
CODE
A code that you receive when purchasing a license for Kaspersky Internet Security. This code is required for activation of
the application.
The activation code is an alphanumeric string of Latin characters in xxxxx-xxxxx-xxxxx-xxxxx format.
ANTI-VIRUS
DATABASES
Databases that contain information about computer security threats that are known to Kaspersky Lab at the time of
release of the databases. Records in databases allow detecting malicious code in objects being scanned. Databases are
compiled by Kaspersky Lab specialists and updated hourly.
APP
SECRET CODE
When sending an SMS command from another mobile device to remotely turn on the device alarm, lock the
device, locate it on the map, wipe data, or hide confidential contacts and related information
ARCHIVE
One or several files packed into a single compressed file. A special app named archiver is required to pack or unpack
data.
D
DELETION
OF AN OBJECT
A method of processing objects that involves physically removing them from their original location. You are advised to
apply this processing method to any malicious objects which cannot be disinfected.
DISINFECTING
OBJECTS
A method of processing infected objects that results in full or partial data recovery. Not any infected object can be
disinfected.
I
INFECTED
OBJECT
An object a segment of whose code fully matches a code segment of a known threat. Kaspersky Lab does not
recommend using such objects.
K
KASPERSKY SECURITY NETWORK (KSN)
Infrastructure of online services providing access to the current knowledge base of Kaspersky Lab describing the
reputation of files, web sites and software. The use of data from Kaspersky Security Network ensures faster response by
Kaspersky Lab applications to unknown threats, improves the effectiveness of some protection components, and
reduces the risk of false positives.
46
GLOSSARY
L
LICENSE
TERM
License term is a time period during which you have access to the app features and rights to use additional services. The
services you can use depend on the type of the license.
LIST
OF ALLOWED CONTACTS
The list of allowed contacts contains contacts from which you want to receive incoming messages.
The entries in this list contain the following information:
Phone number from which Call & Text Filter delivers calls and / or SMS.
Type of events that Call & Text Filter delivers from this number. The following types of events are available:
calls and SMS, calls only, and SMS only.
Key phrase used by Call & Text Filter to classify an SMS as solicited (not spam). Call & Text Filter only delivers
SMS containing the key phrase, while blocking all other SMS.
LIST
OF BLOCKED CONTACTS
The list of blocked contacts contains contacts from which you do not want to receive incoming messages.
Entries in this list contain the following information:
Phone number from which Call & Text Filter blocks calls and (or) SMS.
Types of events that Call & Text Filter blocks from this number. The following types of events are available: calls
and SMS, calls only, and SMS only.
Key phrase that Call & Text Filter uses to classify an SMS as unsolicited (spam). Call & Text Filter only blocks
SMS containing the key phrase, while delivering all other SMS.
N
NON-NUMERIC
NUMBER
U
UPDATING
DATABASES
One of the functions that Kaspersky Lab app performs which keeps protection up to date. Anti-virus databases are
copied from Kaspersky Lab update servers onto the device and the app is automatically connected to them.
47
http://www.kaspersky.com
Virus encyclopedia:
http://www.securelist.com
Anti-virus laboratory:
http://forum.kaspersky.com
48
49
TRADEMARK NOTIFICATIONS
Registered trade and service marks are the property of their respective owners.
Android and Google are trademarks of Google, Inc.
Intel, Atom are trademarks of Intel Corporation in the U.S. and/or other countries.
ARM is trademark or registered trademark of ARM Ltd or its subsidiaries.
50
INDEX
A
Activating the app ......................................................................................................................................................... 41
activation code........................................................................................................................................................ 41
license .................................................................................................................................................................... 21
purchase activation code online ............................................................................................................................. 41
Alarm ............................................................................................................................................................................ 36
Anti-Theft........................................................................................................................................ 27, 33, 34, 35, 36, 37
Alarm ...................................................................................................................................................................... 36
Data Wipe ......................................................................................................................................................... 27, 36
Lock & Locate ................................................................................................................................................... 27, 35
Mugshot .................................................................................................................................................................. 37
SIM Watch .............................................................................................................................................................. 34
App notifications ........................................................................................................................................................... 19
App secret code ........................................................................................................................................................... 43
C
Code
Change secret code of app .................................................................................................................................... 43
Recover secret code ............................................................................................................................................... 43
D
Determining the device's location ........................................................................................................................... 27, 35
H
Home screen widget .................................................................................................................................................... 19
I
Icon in the status bar .................................................................................................................................................... 18
K
Kaspersky Account ...................................................................................................................................................... 26
Kaspersky Lab ZAO ..................................................................................................................................................... 48
L
License
activating the app ................................................................................................................................................... 41
End User License Agreement ..................................................................................................................... 21, 41, 42
information .............................................................................................................................................................. 42
renew online ........................................................................................................................................................... 41
renewal ................................................................................................................................................................... 41
License Agreement ...................................................................................................................................................... 21
M
Main window ................................................................................................................................................................ 15
O
On-demand scans ........................................................................................................................................................ 30
P
Privacy Protection ........................................................................................................................................................ 32
remote start ............................................................................................................................................................ 32
51
USER GUIDE
R
Renew the license ........................................................................................................................................................ 41
Reports......................................................................................................................................................................... 42
Run
Scanning device manually ...................................................................................................................................... 30
Scanning device upon schedule ............................................................................................................................. 30
Updating manually .................................................................................................................................................. 31
S
Schedule
On-demand scans .................................................................................................................................................. 30
Update .................................................................................................................................................................... 31
Send SMS command ....................................................................................................................................... 27, 32, 34
Starting
app ......................................................................................................................................................................... 24
U
Update ......................................................................................................................................................................... 31
starting manually .................................................................................................................................................... 31
Updating
scheduled start ....................................................................................................................................................... 31
52
Time
16-04-15 20:14:47
Destination
Called Number
Charges
Balances
Maxis
0060179780453
00:00:00
SMS
RM0.07
RM4.93
00:00:00
SMS-Premium
RM0.20
RM4.73
16-04-15 20:29:00
17-04-15 03:44:26
Maxis
0060179780453
00:00:00
SMS
RM0.07
RM4.66
17-04-15 03:54:34
Maxis
0060179780453
00:00:00
SMS
RM0.07
RM4.59
17-04-15 03:54:36
Maxis
0060179780453
00:00:00
SMS
RM0.07
RM4.52
17-04-15 03:54:37
Maxis
0060179780453
00:00:00
SMS
RM0.07
RM4.45
17-04-15 04:06:43
Maxis
0060179780453
00:00:00
SMS
RM0.07
RM4.38
17-04-15 04:06:45
Maxis
0060179780453
00:00:00
SMS
RM0.07
RM4.31
2GB30Days Promo
00:00:00
MI Pass-Purchase
RM55.00
RM9.31
17-04-15 09:19:48
18-04-15 20:13:17
Celcom-
00601129340272
00:00:03
Call-Voice
RM0.12
RM9.19
18-04-15 20:14:15
Celcom-
00601129340272
00:00:09
Call-Voice
RM0.12
RM9.07
1GB30Days Promo
00:00:00
MI Pass-Purchase
RM30.00
RM5.87
20-04-15 03:23:14
* Information listed as at 16-04-15 at 8:14 PM
Time
Destination
Called Number
Charges
Balances
19-04-15 19:47:46
Celcom-
00601129299291
00:00:00
ReloadPlus Local-SMS
RM0.07
RM9.69
19-04-15 20:08:41
Maxis
0060179608604
00:01:00
ReloadPlus Local-Min
RM0.24
RM9.45
19-04-15 23:22:42
Maxis
0060174782400
00:00:02
ReloadPlus Local-Min
RM0.12
RM9.33
19-04-15 23:23:21
Celcom-
0060196095171
00:00:02
ReloadPlus Local-Min
RM0.12
RM9.21
19-04-15 23:23:42
Maxis
0060174782400
00:00:02
ReloadPlus Local-Min
RM0.12
RM9.09
19-04-15 23:24:26
Celcom-
0060196095171
00:00:02
ReloadPlus Local-Min
RM0.12
RM8.97
19-04-15 23:30:09
Maxis
0060174782400
00:00:02
ReloadPlus Local-Min
RM0.12
RM8.85
19-04-15 23:30:49
Celcom-
0060196095171
00:00:01
ReloadPlus Local-Min
RM0.12
RM8.73
19-04-15 23:31:30
Maxis
0060174782400
00:00:02
ReloadPlus Local-Min
RM0.12
RM8.61
19-04-15 23:32:11
Celcom-
0060196095171
00:00:01
ReloadPlus Local-Min
RM0.12
RM8.49
19-04-15 23:33:40
Maxis
0060174782400
00:01:07
ReloadPlus Local-Min
RM0.36
RM8.13
20-04-15 00:09:29
Celcom-
00601129299291
00:00:29
ReloadPlus Local-Min
RM0.12
RM8.01
20-04-15 00:19:13
Celcom-
00601129299291
00:02:55
ReloadPlus Local-Min
RM0.72
RM7.29
20-04-15 00:33:25
Maxis
0060179034688
00:00:01
ReloadPlus Local-Min
RM0.12
RM7.17
Page 1
Time
Destination
Called Number
Charges
Balances
Called Number
Charges
Balances
Called Number
Charges
Balances
Super Saver
Date
Time
Destination
Other Balance
Date
Time
Destination
Top up
Date
Time
Type
Amount
17-04-15
09:14:36
Top Up-Voucher
RM30.00
17-04-15
09:18:46
Top Up-Voucher
RM30.00
18-04-15
23:17:15
Top Up-ReloadPlus
RM10.00
20-04-15
03:22:33
Top Up-Voucher
RM30.00
Type
Amount
Rewards
Date
Time
Page 2
Time
Type
Amount
Page 3