IMMIGRATION DEPARTMENT OF MALAYSIA

ESD Online Guidebook

v1

TABLE OF CONTENT

Overall Process

2-3

STAGE 1: Company Registration

STAGE 2: Company Activation

STAGE 3: Expatriate Application

13

STAGE 4: Passport Endorsement

21

OVERALL PROCESS
Expatriate Applications
via MYXpats Centre

Overview

Company can now submit expatriate applications.

Company Registration via ESD

Company submits all related company information
through the Expatriate Services Division (ESD), Immigration
Department of Malaysia at esd.imi.gov.my

STAGE

STAGE

Passport Endorsement &

Collection

STAGE

STAGE

Pay the applicable fee, endorse the passport at

MYXpats Centre, and collect the passport once it is ready.

Company Activation
Company signs Letter of Undertaking (LoU) and
receive further access to the ESDs portal services.
2

STAGE 1:

COMPANY REGISTRATION VIA ESD

Log in using the login id and

password created. Submit related
company information and
company projection of
expatriates required for the year.

Create account by clicking

Registration and fill in the
necessary information. Click the
activation link sent to the email
address registered in the system.

submit company
application

create account

3
4

Approved company may

now proceed to STAGE 2
for company activation.

Status notification will be

sent via the ESD system
with further instructions.
AL
OV
PR

AP

company
activation

Company does not meet

the requirement for
expatriate application.

rejection

RE

JE

TIO

notification

Verification and
validation of the
submitted information.

clearance

STAGE 2:

COMPANY ACTIVATION

Company Eligibility Criteria:

1.

Must be registered with:

a. The Companies Commission of Malaysia (SSM) under Companies Act 1965; or
b. The Registry of Societies Malaysia (ROS) under the Organization Act 1966; or
c. Other bodies (e.g. co-operatives) registered under the laws of Malaysia.

2.

Company paid-up capital requirement (not applicable to incorporated and limited

companies, and associations)

EQUITY

PAID-UP CAPITAL

100% Local Owned

RM250,000

Joint venture (minimum foreign equity is 30%)

RM350,000

100% Foreign Owned

RM500,000

Foreign owned companies running Wholesale, Retail

and Trade (WRT) (WRT License is required (if applicable).
Refer to the Ministry of Domestic Trade, Co-operatives
and Consumerism WRT license application guideline)

RM1,000,000

Documents required for company registration:

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

Copy of all current company directors MyKad / Passport copy as per SSM registration.
Company Profile
Copy of Companys Latest Phone Bill
Tenancy Agreement / Sales & Purchase Agreement (S&P)
Latest e-SSM Printout
Latest SSM Form 9
Latest SSM Form 24
Latest SSM Form 49
Latest Audited Financial Report
Copy of Local Authorities License - Lesen Pihak Berkuasa Tempatan (PBT) (if applicable)
Other business licenses (WRT, CIDB, other SSM forms, or any other supporting documents)

Print a copy of Letter of Undertaking

(LoU) from the ESD online system
onto the companys official letterhead
and complete the information
required.

Approved companies need to

schedule appointment via the ESD
online system.

LoU printout

Appointment

One of the companys directors as stated in the

SSM is required to be present at a scheduled
appointment at the ESD, Immigration Department
of Malaysia for the following actions:
1. MyKAD/ Passport of the company director
will be requested for identification
purposes.
2. Official LoU to be signed and witnessed by
Immigration Officer.

After LoU signing is completed,

company will be given further access
to submit expatriate applications
(STAGE 3).

Further access

Register your company at esd.imi.gov.my

LoU submission
6

FREQUENTLY ASKED QUESTIONS

About ESD

Company Registration

1. What is the ESD?

u The Expatriate Services Division (ESD), under the Immigration Department of

Malaysia, is a one-stop centre which facilitates company registration with a

customer centric approach.

1. Is my company eligible to register with the ESD?

u There are two requirements needed before companies can

proceed with the ESD registration. Please go through the

requirements details below.

2. Why do I need to go to the ESD?

u The Expatriate Services Division (ESD) enables companies to submit expatriate
related immigration information online to facilitate the application process involved

in registering and approving companies that wish to hire expatriates.

1. Company must be registered with:
a. The Companies Commission of Malaysia (SSM) under
Companies Act 1965; or
b. The Registry of Societies Malaysia under the
Organisation Act 1966; or
c. Associations/ Cooperatives registered under the laws
of Malaysia.

2. Company Paid-up capital*

3. What are the type of services offered at the ESD?

u The ESD offers registration services for companies who wish to employ eligible

expatriates. In addition, ESD also facilitates expatriate related passes for Embassy

and any temporary manual applications. All companies will need to register with

the ESD as a first step.

Through ESDs Malaysia Expatriate Talent Service Centre (MYXpats Centre),

ESD approved companies can apply for a range of expatriate passes which includes:
the Employment Pass, the Residence Pass-Talent, the Professional Visit Pass and
related passes such as the Dependant Pass, the Long-Term Social Visit Pass, or the
Visit Pass (Temporary Employment) (for foreign maids).

4. Who should I liaise with at ESD?

u There are several Immigration officers who are ready to assist you at the Expatriate

Services Division (Bahagian Khidmat Ekspatriat) office. You may liaise with any

Immigration Officer at ESD to seek clarification on any related matter pertaining to

expatriate passes.
5. Why do I have to register via the Expatriate Services Division (ESD)?

u Companies need to obtain approval through ESD before applying for expatriate

passes. Companies registering via the ESDs online system will enjoy an improved,

safe and secure online experience in the application process.
8

EQUITY

PAID-UP CAPITAL

100% Local Owned

RM250,000

Joint Venture
(minimum foreign equity is 30%)

RM350,000

100% Foreign Owned

RM500,000

Foreign owned companies running

Wholesale, Retail and Trade (WRT)
(WRT License is required (if applicable).
Refer to the Ministry of Domestic
Trade, Co-operatives and
Consumerism WRT license
application guideline)
RM1,000,000

* Not applicable to incorporated and limited companies, and associations/organisations under

the laws of Malaysia.

2. How do I register online for company registration?

u Applications can be made via the ESD website at esd.imi.gov.my.

Please ensure you have all the required documents below before proceeding

with registration:

6. How can I retrieve my companys login ID and password?

u Please use the FORGOT PASSWORD feature on the ESD website. A new password

will be sent to the ESD registered email address which you have used to activate

your account.

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.


11.

7. How can I amend information about my company (such as the company name,
ROC number, email address, etc.)?

u Kindly submit a letter on the companys letterhead to the ESD at Unit Inspektorat

to notify us on any change of information.

Copy of all company directors MyKad or Passport copy.

Company Profile
Copy of Companys Phone Bill
Tenancy Agreement/Sales & Purchase Agreement (S&P)
e-SSM Printout
SSM Form 9
SSM Form 24
SSM Form 49
Latest Financial Report
Copy of Local Authorities License - Lesen Pihak Berkuasa Tempatan (PBT)
(if applicable)
Other business licenses (WRT, CIDB, other SSM forms, or any other
supporting documents)

3. How long does it take for my company to be registered?

u Following the submission of all required documents, it takes fourteen

(14) working days for the process to be completed. The company registration

process flow is as follows:

Step 1: Create account (register online)

Step 2: Submit application online

Step 3: Application in process by Immigration

Step 4: Status notification

Step 5: Company activation
4. What do I do after my company has been registered successfully?

u Companies can login to the ESD website and begin submitting their

applications to hire expatriates.
5. I did not receive any activation account. What should I do?

u Check your junk or spam folder. If the activation email still cannot be found, kindly

email [email protected] to request for the activation email to be sent again.

10

Company Activation
1. Why do I need my director to sign the Letter of Undertaking (LoU) and how long
does the process take?

u The company Director is required to sign the LoU to ensure that he acknowledges

the responsibility for all transactions by the company. This would also protect the

interest of the company. In addition, it is vital that the company appoint the right

individual to be given access and manage the companys account under the MYXpats

Centre system. This is done only ONCE and the whole process takes no longer than

10 minutes, based on scheduled appointment via ESD online.
2. Can someone else represent my Director for the submission of the LoU?

u No. A company Director has to be present for the submission of the LoU.
3. Can the company change the appointed person in the LoU at a later time?
u Yes. The existing company Director nominated to sign the LoU may change the

appointed person at a later time. However, should the appointed Director changes in

the company, the new Director is required to sign the LoU.

Kindly submit a letter on the companys letterhead to the ESD at Unit Inspektorat
to notify us on any change of information.

4. How long will it take to complete company activation?

u Company activation will take no more than 10 minutes.

11

STAGE 3:

EXPATRIATE APPLICATION VIA

MYXpats CENTRE

Submit completed application.

Notification via system will
be sent to you upon receiving
your application.

Fill in the required information

of expatriates and dependents
(if applicable).
Fill positions by selecting
through the lists at Position
Setup.
Upload all documents as required.

submit application
create application

Status notification will be

sent via system - approved
or rejected. Approved
expatriates may now
proceed to STAGE 4 for
passport endorsement.

Verification and
validation of the
submitted information.

notification

12

clearance

13

EXPATRIATE APPLICATIONS VIA

MYXpats CENTRE

EMPLOYMENT PASS CATEGORY 1 (EPI)

Eligibility criteria:
u Hiring company successfully registered with ESD (refer to Stage 1 & 2);
u Applicant must earn a basic salary of minimum RM5,000 per month; AND
u Applicant must have an employment contract valid for a minimum of 24 months.
* Refer to table below to the eligibility to bring along dependents and renewal

Expatriate Immigration services

available through MYXpats Centre:

1.
2.
3.
4.
5.
6.

Employment Pass (Category I)

Employment Pass (Category II)
Dependant Pass
Social Visit Pass (Long Term)
Visit Pass (Temporary Employment)
Professional Visit Pass
All expatriate pass
applications can be done
online at
esd.imi.gov.my

14

Facility
Salary

Dependents
Renewal Limit

Employment Pass I
More than
RM5,000.00
Allowed
No Limit but pending
requirement

Employment Pass II
More than
Less than
RM5,000.00
RM5,000.00
Allowed
Not Allowed
No Limit but pending Maximum two (2)
requirement
renewal allowed

Features:
u
u

u
u
u

Allows the holder to be employed in Malaysia by the hiring company

Spouse and children under 18 years old of Employment Pass holder are eligible for Dependant Pass
(refer to page 17)
Children over 18 years old are eligible for Social Visit Pass (Long Term) (refer to page18)
Parents / Parents-in-law are eligible for Social Visit Pass (Long Term) (refer to page 18)
Eligible to hire foreign maid(s) Note: The number of maids that can be hired is subject to the
Employment Pass holders monthly income (refer to page 19)

Documents required:
u
u



u
u



u
u
u
u
u

u
u

Latest updated comprehensive Resume

Copy of highest educational certificates translated into English (if applicable) and Certified True Copy
(CTC) by the Embassy/High Commission/Consulate General of respective country OR respective
Embassy/High Commission/Consulate General in Malaysia OR Human Resource Head of
the hiring company.
Copy of passport(s) (all pages)
Recent passport photo (Photo sized 3.5 x 5.0 cm, shoulder level and above, excess space between
the chin with the lower end of sized photographs at least 1 cm, excess space between the head
with the upper end of sized photographs at least 1 cm, light blue background. Passport photo
should be facing straight.)
Copy of Employment Contract (duly stamped by Inland Revenue Board and signed)
Job Description
Supporting document from Approving Agency / Regulatory Body (if applicable)
Latest 3 months salary slip (for Employment Pass renewals only)
Latest e-BE for Inland Revenue Board (IRB) (for Employment Pass renewals and change of employer,
if applicable)
Release letter from previous employer in Malaysia (change of employer only)
Other documents specified upon request

15

EMPLOYMENT PASS CATEGORY II (EPII)

DEPENDANT PASS (DP)

Eligibility criteria:

Eligibility criteria:

u
u

u

Hiring company successfully registered with ESD (refer to Stage 1 & 2);
Applicant earns a basic salary of a minimum RM5,000 per month AND applicant has an employment
contact valid for less than 24 months; OR
Applicant earns a gross income of a minimum RM2,500 per month and has an employment contract valid
for a maximum 24 months (only eligible for companies within National Key Economic Areas (NKEAs) sector).

* Refer to table below for the eligibility to bring along dependents and renewal
Facility
Salary

Dependents
Renewal Limit

Employment Pass I
More than
RM5,000.00
Allowed
No Limit but pending
requirement

Employment Pass II
More than
Less than
RM5,000.00
RM5,000.00
Allowed
Not Allowed
No Limit but pending Maximum two (2)
requirement
renewal allowed

Features:
u Allows the holder to be employed in Malaysia by the hiring company
FACILITIES FOR SPOUSE / CHILDREN / DEPENDENTS / FOREIGN MAID ELIGIBLE ONLY TO EXPATRIATES
WHO EARN A BASIC SALARY OF MINIMUM RM5,000 PER MONTH.
u

u
u
u

Spouse and children under 18 years old of Employment Pass holder are eligible for Dependant Pass
(refer to page 17)*
Children over 18 years old are eligible for Social Visit Pass (Long Term) (refer to page 18)*
Parents/Parents-in-law are eligible for Long Term Social Visit Pass (refer to page 18)*
Eligible to hire foreign maid(s) - the number of maids that can be hired is subject to the Employment
Pass holders monthly income. (refer to page 19)

u Legal spouse of Employment Pass holder; or

u Children below 18 years old of Employment Pass holder

Features:
u
u
u

Allows the holder to stay in the country

Employment not allowed and requires conversion to Employment Pass
For education / social / welfare purposes, the holder may request for special permission to undertake
above activities from the Immigration Department of Malaysia

Documents required:
u


u


u
u



u

Copy of marriage certificate (for legal spouse) translated into English (if applicable) and Certified
True Copy (CTC) by the Embassy/High Commission/Consulate General of respective
country OR respective Embassy/High Commission/Consulate General in Malaysia
Birth certificate (for children below 18 years old) translated into English (if applicable) and Certified
True Copy (CTC) by the Embassy/High Commission/Consulate General of respective
country OR respective Embassy/High Commission/Consulate General in Malaysia
Copy of passport(s) (all pages)
Recent passport photo (Photo sized 3.5 x 5.0 cm, shoulder level and above, excess space between
the chin with the lower end of sized photographs at least 1 cm, excess space between the head
with the upper end of sized photographs at least 1 cm, light blue background. Passport photo
should be facing straight.)
Other documents specified upon request

Documents required:
u
u


u
u


u
u
u
u
u

u
u

Latest updated comprehensive Resume

Copy of highest educational certificates translated into English (if applicable) and Certified True Copy (CTC)
by the Embassy/High Commission/Consulate General of respective country OR respective
Embassy/High Commission/Consulate General in Malaysia OR Human Resource Head of the hiring company
Copy of passport(s) (all pages)
Recent passport photo (Photo sized 3.5 x 5.0 cm, shoulder level and above, excess space between the chin
with the lower end of sized photographs at least 1 cm, excess space between the head with the upper end
of sized photographs at least 1 cm, light blue background. Passport photo should be facing straight.)
Copy of Employment Contract (duly stamped by Inland Revenue Board and signed)
Job Description
Supporting document from Approving Agency / Regulatory Body (if applicable)
Latest 3 months salary slip (for Employment Pass renewals only)
Latest e-BE for Inland Revenue Board (IRB) (for Employment Pass renewals and change of employer,
if applicable)
Release letter from previous employer in Malaysia (change of employer only)
Other documents specified upon request

16

17

SOCIAL VISIT PASS (LONG TERM)

Eligibility criteria:
u Children above 18 years old of Employment Pass holder; or
u Parents & Parents-in-law of Employment Pass holder.; or
u Common law spouse of Employment Pass holder

VISIT PASS (TEMPORARY EMPLOYMENT)

- FOR FOREIGN MAID(S)
Eligibility criteria:

Features:

u Female, aged 21 - 45 years old; and

u Health certified by FOMEMA
u Refer to the table below on the eligibilty to hire the numbers of foreign maid(s)

u Allows the holder to stay in the country

NUMBERS OF MAIDS ALLOWED

SALARY DRAWN

One (1) Foreign Maid

RM5,000.00 and above

Two (2) Foreign Maids

RM10,000.00 and above

Three (3) Foreign Maids

RM15,000.00 and above

Four (4) and subsequent Foreign Maids

Refer to Immigration Department

for further requirement

Documents required:
u


u



u

u
u



u
u

Birth certificate (for children above 18 years old) translated into English (if applicable) and Certified
True Copy (CTC) by the Embassy/High Commission/Consulate General of respective
country OR respective Embassy/High Commission/Consulate General in Malaysia
Birth certificate of Employment Pass holder / Employment Pass holders spouse (for Parents and
Parents-in-law) translated into English (if applicable) and Certified True Copy (CTC) by the Embassy/
High Commission/Consulate General of respective country OR respective Embassy/High
Commission/Consulate General in Malaysia
Affidavit / Acknowledgement letter from the Employment Pass holders Embassy / Consulate General
on the relationship status (for common law spouse); (allowed once only and cannot change partner)
Copy of passport (all pages)
Recent passport photo (Photo sized 3.5 x 5.0 cm, shoulder level and above, excess space between
the chin with the lower end of sized photographs at least 1 cm, excess space between the head
with the upper end of sized photographs at least 1 cm, light blue background. Passport photo
should be facing straight.)
Personal Bond form (duly stamped by Inland Revenue Board)
Other documents specified upon request

18

Features:
u Allows the holder to be employed as a foreign maid for the Employment Pass holder

Documents required:
u
u

u
u



u
u
u

Maids Employment Contract Contract (duly stamped by Inland Revenue Board and signed)
FOMEMA Certificate / Medical report from the country of origin certified by a clinic appointed by the
Ministry of Health Malaysia (if applicant is overseas)
Copy of passport (all pages)
Recent passport photo (Photo sized 3.5 x 5.0 cm, shoulder level and above, excess space
between the chin with the lower end of sized photographs at least 1 cm, excess space
between the head with the upper end of sized photographs at least 1 cm, light blue
background. Passport photo should be facing straight.)
Personal Bond form (duly stamped by Inland Revenue Board)
Release letter from previous employer (if applicable)
Other documents specified upon request

19

PROFESSIONAL VISIT PASS (PVP)

Eligibility criteria:
u
u



u

Hiring company successfully registered with ESD (refer to Stage 1 & 2); and
Expatriate applicant fulfills one of the following categories:
Category I: Expertise Transfer
Category II: Research
Category III: Internship (must be relevant to the applicants education background)
Maximum contract is for 12 months, and is restricted to one contract/project at a time

Features:
u Allows the holder to engage in temporary business/contracted activity in Malaysia under the
ESD-approved company

STAGE 4:

PASSPORT ENDORSEMENT &

COLLECTION

Walk in to the MYXpats

Centre and submit the relevant
documents for endorsement
of Employment Pass sticker on
passport.

Print the approval letter available

online for download. Applicable
fees will also be advised online.

Documents required:
u



u
u

u

Recent passport photo (Photo sized 3.5 x 5.0 cm, shoulder level and above, excess space between
the chin with the lower end of sized photographs at least 1 cm, excess space between the head
with the upper end of sized photographs at least 1 cm, light blue background. Passport photo
should be facing straight.)
Copy of passport (all pages)
Offer letter / agreement for services / sponsor contract / internship offer in Malaysia
(duly stamped by Inland Revenue Board)
Acceptance letter for agreement for services / sponsor contract / internship offer

ADDITIONAL DOCUMENTS FOR SPECIFIC ACTIVITIES

u For machinery / equipment installation / commissioning / maintenance:
Invoice of purchase of machinery
K1 form from the Royal Customs and Excise Department Malaysia is required
u For secondment in mining activities: Approval letter from the Minerals & Geoscience
Department Malaysia on mining activity, Supporting letter from the Minerals & Geoscience
Department Malaysia for individuals, and Mining License.
u For Flight Simulator Tester: Supporting letter from the Department of Civil Aviation Malaysia
u For internship: Training schedule / job description of internship is required
u Other documents specified upon request

walk-in

approval

3
4 $

Endorsed passport(s)
can be collected within
3 working days

collection

Documents required
during endorsement:
Original passport
Copy of approval letter
Payment Receipt

endorsement

20

21

Applicable fees can be

made at the MYXpats
counter.

payment

FREQUENTLY ASKED QUESTIONS

About MYXpats Centre

Useful Information

1) What is MYXpats Centre?

u Malaysia Expatriate Talent Service Centre (MYXpats Centre) provides employers
and expatriates with Employment Pass and related pass services. It processes and
issues the Employment Pass and related passes for eligible expatriates wanting to
work in Malaysia.

It is a joint initiative between Talent Corporation Malaysia Berhad (TalentCorp) and the
Immigration Department of Malaysia, and is overseen by the Ministry of Home Affairs.

1) Where is MYXpats Centre located?

u MYXpats Centre is located at:
Level 16, Surian Tower
No 1 Jalan PJU 7/3
Mutiara Damansara
47810 Petaling Jaya
Selangor Darul Ehsan

2) What are the services offered at the MYXpats Centre?

u Companies already registered with the Expatriate Service Division (ESD) can make use
of the MYXpats Centre to:

Apply for relevant passes for their expatriate employees

Seek assistance during the document submission process

Collect endorsed immigration passes
3) How do I apply for an Employment Pass?

u Expatriates are not allowed to apply for their own immigration passes. The application
must be done by the company that intends to hire the expatriate.

Firstly, company needs to be registered with the ESD before they can apply for an
expatriate Employment Pass or other expatriate related immigration pass.
Applications for these passes can be made online at esd.imi.gov.my.

4) What are the documents that I need to complete, and where can I get them?

u The checklist is made available in the ESD Online Guidebook.

2) What are MYXpats Centres operating hours?

u MYXpats Centres operating hours are from 9:00 am to 5:00 pm from Mondays to Fridays
3) How do I get to the MYXpats Centre?

u i. By Car or Cab/Taxi:
GPS Coordinate: N3 09.484 E101 36.79
Surian Tower can be accessed by the Lebuhraya Damansara-Puchong (LDP),
the New Klang Valley Expressway (NKVE) and the SPRINT Highways Penchala Link.
ii. By Public Bus:

You may take the U82 RapidKL bus from KL Sentral to Bandar Utama, Damansara.
From Bandar Utama, take U86 RapidKL bus to The Curve, Mutiara Damansara.
4) Where can I go for more information about MYXpats Centre?


u Visit the Expatriate Services Division (ESD) website at esd.imi.gov.my

u Contact us at 03 - 8892 3939 or email [email protected]

5) How long will it take to process and approve the Employment Pass application?

u Once all required documents have been submitted, all applications will be processed
within five (5) working days.

22

23

FOR MORE INFORMATION

Expatriate Pass Applications
1) Does the company need to submit hardcopies of uploaded documents after

the application is submitted?

u The company does not need to submit hardcopies unless there is a request from
MYXpats Centre to view the original documents.
2) Can the expatriate applicant submit dependents together when submitting

the application?

u Yes, the expatriate applicant may submit the dependents application together
when submitting the application.

The applicant may also add the dependant(s) later once the principals application
is approved.

3) Can the applicant apply for a Visa with Reference together when

submitting the application?

u If the applicant is out the country, an application for a Visa with Reference
can be made together when submitting the application
4) How will I know if the application is approved or rejected?

u You will be notified via the system. If approved, the approval letter
will also be issued and can be printed directly from the system.
5) How will the Visa with Reference be issued?

u There are two ways for the Visa with Reference to be issued.

You can get it issued by presenting the approval letter at MYXpats Centre
counter.

The VWR will also be made available through the system soon.
6) How do I change the passport or visa details if the application has already

been approved?

u Please provide an official letter to inform the MYXpats Centre of the changes
together with necessary supporting documents.
24

COMPANY REGISTRATION
RELATED MATTERS:

EXPATRIATE APPLICATION
RELATED MATTERS:

Expatriate Services Division (ESD)

Immigration Department of Malaysia
Level 3 (Podium)
No 15, Persiaran Perdana, Precint 2
62550 Putrajaya

Malaysia Expatriate Talent Service

Centre (MYXpats Centre)
Level 16, Surian Tower
No 1 Jalan PJU 7/3
Mutiara Damansara
47810 Petaling Jaya
Selangor, Malaysia

Tel
:
Email :
URL :

03-8880 1449
[email protected]
esd.imi.gov.my

Tel
:
Email :
URL :

Operating Hours

03-8892 3939
[email protected]
esd.imi.gov.my

Operating Hours

8:30 am to 4:30 pm, Mondays to Fridays

9:00 am to 5:00 pm, Mondays to Fridays

Helpdesk Hours

Helpdesk Hours

8:30 am to 5:30 pm, Mondays to Fridays

Lunch hours - Closed
1:00 pm to 2:00 pm, Mondays to Thursdays
12:15 pm to 2:45 pm, Fridays
Saturday and Sunday - Closed
Public Holidays - Closed
25

9:00 am to 5:00 pm, Mondays to Fridays

Saturday and Sunday - Closed
Public Holidays - Closed

Disclaimer:
All rights reserved.
No part of this publication may be reproduced, stored in a retrieval
system or transmitted, in any form or by any means, electronics,
mechanical, photocopying, recording or otherwise, without prior
permission from the publisher. The information in this publication has
been updated as accurately as possible until the date of print. Although
every attempt has been made to check the accuracy of this publication,
Immigration Department of Malaysia accepts no responsibility for errors
or omissions, if any.