Ugochinyere Adaiheoma

Ugochinyere Adaiheoma *"I Call You Faithful"*
I call you holy, your name is holy.

You are so holy to me.
Holy you are and holy you'll be.
I call you holy, your name is holy
You are so holy to me.
Holy you are and holy you'll be
Yeah, yeah, yeah, yeah, yeah, yeah.
(I call you rightous Lord)
I call you righteous, your name is righteous.
You are so righteous to me.
I call you righteous, your name is righteous.
Righteous you are and righteous you'll be.
(I call you awesome, God)
I call you awesome, your name is awesome.
You are so awesome to me.
I call you awesome, your name is awesome.
Awesome you are, and awesome you'll be.
(I call you faithful, Lord)
I call you faithful, your name is faithful.
You are so faithful to me.
I call you faithful, your name is faithful.
Faithful you are, and faithful you'll be.
(I call you healer, Lord)
I call you healer, your name is healer.
You are the healer to me.
I call you healer, your name is healer.
Healer you are, and healer you'll be.
(I call you savior, Lord)
I call you savior, your name is savior.
You are the savior to me.
I call you savior, your name is savior.
Savior you are, and savior you'll be.
(I call you all that, God)
I call you all that, your name is all that.
You have been all that to me.
I call you all that, your name is all that.
All that you are, and all that you'll be.
Yeah, yeah, yeah, yeah, yeah, yeah, yeah, yeah
Yeah "[x8]"
Yeah "[x8]"
Yeah "[x8]"
Kelechi Opurum
No 143A Ahmadu Bello Way, Victoria Island, Lagos State.
Mobile: 08032547497, 08055573980.
E-mail: [email protected]
I am a self-managing, detail-oriented and highly organized individual, with work experience in high pressure
environments. I am a person who not only multitasks but is able to recognize the benefits and the need to be flexible. I
am a good communicator with exceptional people and who can effectively relate to people of all levels and from
diverse backgrounds. Seeking a challenging work environment to build my professional career.
PERSONAL DATA
Date of Birth:
Sex:
Marital Status:
Nationality:
State of Origin:
Religion:
4th April 1982

Female
Single
Nigerian
Imo
Christianity
E D U C ATI O N A L Q U A L I F I C ATI O N
MPH in View
Date
Public Health
Sept 2012 Till
University Of Nigeria Nsukka

B.Sc
Microbiology
Imo State University, Owerri, Imo State. 2nd class Upper (2.1)
1999-2004
WASSCE
West Africa Secondary School Certificate

Owerri Girls Secondary School, Owerri, Imo State.
1993-1999
FSLC
First School Leaving Certificate

First Step International Primary School Owerri, Imo state.
1987-1993
PROFESSIONAL QUALIFICATIONS
International General Certificate (IGC)
NEBOSH International General Certificate in Occupational Health and Safety.
2009
Institute of Safety Professionals of Nigeria (ISPON): Contractor Employee Professional

Health Safety and Environment Training (Levels 2 and 3)
2009
MEMBERSHIP OF PROFESSIONAL BODIES

Associate Member, Institute of Safety Professionals of Nigeria (ISPON)
March 2010
SKILLS
Leadership Experienced team-leader having held previous leadership positions and understand how to motivate
a team.
Effective Communication Excellent oral and written communication skills demonstrated in previous job roles.
Computer literate
Analytical and problem solving Proactive approach to problem solving and possesses an ability to pay attention
to details.
A wealth of experience in team work
Objective with an unquestionable zeal to learn new skills.
WORK EXPERIENCE
1. Globacom Nigeria Limited, Victoria Island, Lagos
2006 - Till Date
Verification Specialist- Resolution Unit

Verification of all sorts of billing complaints
Compilation of valid complaints for crediting by management
Seeing to that all sorts of complaints tendered by other departments are resolved
Liaising with other departments to see to the prompt resolution of customer complaint(s)
Bridged the gap between customer and management
Outbound calls to ascertain customer satisfaction on complaint tendered in
Shift leader Data (3G High-speed Internet) Helpdesk
Managed customers data account
Prompt resolution of customer issues within the specified allocated time
Preparation of shift report
Collation of customers issues for escalation to designated units for resolution.
Customer Relationship Consultant Prepaid &Corporate Unit
Built and maintained customer relations via telephony and one on one interaction
Bridged the gap between customer and management
Resolved customer issues within the specified allocated time
Managed ex-organizational queries.
2012 - Till Date
2009
2006 - 2009
2). Sydney Gateway

HSE Officer
Site inspector Airport Hotel Ikeja
Ensured that construction site and workers conformed to required safety standard
Reported unsafe acts and unsafe conditions to manager
Carried at a Risk assessment of Airport Hotel Construction Site
2009
3). LAUTECH Teaching Hospital, Osogbo, Osun State

National Youth Corps Service
2005- 2006
Clinical Microbiologist
Supervised media preparation
Sample culture and analysis
PERSONAL INTERESTS
Reading, Volleyball and Table tennis.
References available on request

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Ugochinyere Adaiheoma "I Call You Faithful"

I call you holy, your name is holy.

4th April 1982

Sept 2012 Till

University Of Nigeria Nsukka

West Africa Secondary School Certificate

First School Leaving Certificate

Institute of Safety Professionals of Nigeria (ISPON): Contractor Employee Professional

MEMBERSHIP OF PROFESSIONAL BODIES

1. Globacom Nigeria Limited, Victoria Island, Lagos

2006 - Till Date

Verification Specialist- Resolution Unit

2012 - Till Date

2). Sydney Gateway

3). LAUTECH Teaching Hospital, Osogbo, Osun State

References available on request

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