Super Receptionist New
Super Receptionist New
Super Receptionist New
System
Founded by IIT & Carnegie Melon Grads and funded by Sequoia Capital
Customized IVR
Cloud Dialing
Web-SMS Integration
Automated Speech
Recognition
Easy enhancement of
service load
q
ePLDT Vitro
q
special campaigns
q
Hosted locally at
Automated failover
mechanism
Objective
Call
Recordings
Click-toCall
Mini
CRM
Programmable
Extensions
FEATURE
S
Call
Logs
Call
Forwarding
After Hours
Support
Phone Book
Welcome
Message
Advantages
Call Flow
q
63-xxxxx
IVR is played
Select Branch
1.
Makati
2.
Fort Bonifacio
3.
Alabang
1.
Schedules
2.
Promos
3.
Enrollment
4.
General Inquiry
* Forward calls to
Knowlarity number
2. Select Options
3. Connect to Associate
Sequential
Round Robin
Parallel
Commercials
Product Type
SOHO
G2 (Professional)
G3 (Advanced)
Php 10,000
Php 20,000
Php 60,000
Monthly Subscription
Php 6,750
Php 11,250
Php 45,0000
10
N/A
up to 10 Channels
Up to 60 channels
Default Channels
Additional Channel
Channel Cost
10 channels
Reporting Tools
Activity Reports
Call Recordings
Custom Notifications
Agent Statistics
CRM included
Operational Costs
Rates
Local PLDT
Free
Mobile
IDD
SMS
System Architecture
System Architecture
1.
2.
3.
4.
5.
6.
7.
KNOWLARITY ENTERPRISE
CLIENTS
Knowlarity in News
KNOWLARITY FAMILY
About
Knowlarity is a pioneer of cloud telephony conceived in India and now globally domiciled in Singapore. We create
state-of-the-art telephony solutions for SMEs and Enterprises enabling them to get more out of their marketing, sales
and customer service initiatives. We were incorporated in Aug 2009 and in short span of 5 years have grown from a
garage startup to a 350+ people company with revenue ranging in several million dollars serving over 8,000 SMEs
and Enterprises.
Investors
Knowlarity is backed by Sequoia Capital, one of the most prestigious Venture Capital firms in the world. Sequoia
has invested over $6M in Knowlarity. They have previously made investments in companies like Google,
Apple, YouTube, LinkedIn and Justdial.
Awards
Management Team
AMBARISH GUPTA, C.E.O.
Ambarish worked as a Strategy Consultant with McKinsey & Company in the United States
before returning to India to start Knowlarity Communications.
Ambarish received his MBA from Carnegie Mellon University in 2007 and Bachelors in
Computer Science from IIT Kanpur in 2000.
BIPUL PARUA, C.T.O.
Bipul has deep experience in technology with hands on experience as architect, engineer,
and technical manager. He worked for 8 years in multiple startups in Silicon Valley.
Bipul received his Bachelors in Computer Science from IIT Kanpur in 1999.
SHRUTI AGGARWAL, C.F.O
Shruti has been instrumental in building the financial infrastructure of Knowlarity. Being the
custodian of our financials, she keeps a hawks eye on our accounts and finances.
Shruti is a Chartered Accountant and a Company Secretary by profession and has
previously worked with a Big Four Audit Firm.
KRISHNAN K., C.X.O.
Krishnan is a rainmaker par excellence, with a stellar track record in general management,
and corporate strategy. He drives operations and excels in customer experience deliverable.
He graduated from IIT Madras, and followed it with a PhD in Civil Engineering from
Northwestern University, Evanston.
Thank you!