Tourism Code of Puerto Princesa

Republika ng Pilipinas
TANGGAPAN NG SANGGUNIANG PANLUNGSOD

Lungsod ng Puerto Princesa
EXCERPTS FROM THE MINUTES OF THE 63RD REGULAR SESSION OF THE 13TH
SANGGUNIANG PANLUNGSOD OF THE CITY OF PUERTO PRINCESA HELD ON
SEPTEMBER 19, 2011 AT THE SESSION HALL OF THE SANGGUNIANG PANLUNGSOD
PRESENT:
Hon. LUIS M. MARCAIDA III
City Councilor, Majority Floor Leader,

Temporary Presiding Officer
City Councilor, Asst. Majority Floor Leader,
Acting Majority Floor Leader
City Councilor, Minority Floor Leader
City Councilor
City Councilor
City Councilor
City Councilor
City Councilor
City Councilor
Pres., SK Federation, Ex-Officio Member
Hon. HENRY A. GADIANO

Hon.
Hon.
Hon.
Hon.
Hon.
Hon.
Hon.
Hon.
VICKY T. DE GUZMAN
GREGORIO Q. AUSTRIA
MARK DAVID M. HAGEDORN
RAFAELITA S. OLIVEROS
MODESTO V. RODRIGUEZ II
MIGUEL T. CUADERNO IV
ELEUTHERIUS L. EDUALINO
FERNNIE MAY C. ASUNCION
OFFICIAL BUSINESS/OFFICIAL TRAVEL:

Hon. LUCILO R. BAYRON
City Vice Mayor, Presiding Officer
ABSENT:
Hon. JIMMY L. CARBONELL
City Councilor, Chairman Protempore, on

Sick Leave
xxx
xxx
xxx
ORDINANCE NO. 495

AN ORDINANCE
PUERTO.
ENACTING
THE
2011
TOURISM
CODE
OF
THE
CITY
OF
Sponsored by: Committee on Tourism

Hon. Eleutherius L. Edualino Chairperson, Hon. Luis M. Marcaida III - Vice
Chairperson, Hon. Mark David M. Hagedorn Member, Hon. Fernnie May C. Asuncion
Member and Hon. Vicky T. De Guzman - Member
BE IT ORDAINED by the SangguniangPanlungsod of Puerto Princesa in its session
assembled, THAT:
SECTION 1. DECLARATION OF POLICY - It is the declared policy of the City of
Puerto Princesa to promote tourism maintain ecological integrity by strengthening ecotourism endeavors,
protect its cultural heritage through promotion of community-
CGPP/QSF-SPO.47 Rev. 00 Effectivity Date: October 10, 2005

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No. 495
sustainable tourism projects, and strengthen partnership of tourism stakeholders, other
agencies and the city government of Puerto Princesa.
SECTION 2. DEFINITION OF TERMS - For purposes of this Ordinance, the
following term shall mean:
A) PRIMARY ENTERPRISES
1.
HOTEL - Means the building, edifice or premises or a completely independent part
thereof, which is used for the regular reception, accommodation or lodging of travelers and
tourists and the provision of services incidental thereto for a fee.
2.
RESORT - Any place situated and anchored on a natural setting such as rivers,
lakes, mountains, beaches, hillside, or bayside offering food, accommodation, and naturebased activities and recreational facilities for a fee.
3.
TOURIST INN - A lodging establishment catering to transients which does not meet
the minimum requirements of an economy hotel.
4.
APARTMENT HOTEL (Apartel) - Any building or edifice containing independent and
furnished or semi-furnished apartments regularly leased to tourists and travelers for
occupancy, on a long-term basis and offering cooking facilities to its tenants.
5.
PENSION - A private or family-operated tourist establishment regularly catering to
tourists and/or travelers, containing not more than twelve (12) independent lettable rooms
where meals are provided for guests.
6.
MOTORIST HOTEL (Motel) - Any structure with several separate units, primarily
located along the highway with individual or common parking spaces, where motorists may
obtain lodging and, in some instances, meals.
7.
HOMESTAY - provides travelers with comfortable accommodations with Filipino
families in areas near tourist attractions.
8.
TOUR GUIDE - An individual licensed by the City to guide tourists for a fee.
9.
TOURIST TRANSPORT OPERATOR - An entity that may either be a single
proprietorship, partnership, or corporation extending to individuals or groups such services
pertaining to tourist transportation.
10.
TRAVEL AGENCY
A commercial enterprise where a traveler can secure
information and expertise, get partial or impartial counseling, and make arrangements to
travel by air, sea or land to any point in the world.
11.
TRAVEL AND TOUR AGENCY - A licensed commercial entity extending services
pertaining to tours and its various components, and travel arrangements to any point in the
world.
12.
TOUR AGENCY - A commercial entity licensed by the City to extend services
pertaining to packaging, organizing, handling and conduct of tours, arrangements of

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No. 495
booking for transportation, accommodation, tour guides, and other related services
incidental to the conduct of said tours.
13.
INBOUND TOUR - Means a tour to or of the Philippines or any place within the
Philippines.
14.
OUTBOUND TOUR - Means a tour to or any other place outside of the Philippines.
15.
ESTABLISHMENT - Refers to any legitimate commercial entity that is engaged in the
business of tourism.
16.
LICENSE - Shall mean the privilege or the authority granted by the office of the City
Mayor to own, operate and maintain a tourist-related establishment and/or facility covered
by this ordinance.
17.
OFFICE - Refers to the City Tourism Office/Department
18.
CITY - Refers to the City of Puerto Princesa.
19.
DEPARTMENT- Refers to the Department of Tourism
B) SECONDARY ENTERPRISES
1. RESTAURANT - Any commercial establishment offering to the public meals, beverages
and drinks.
2.
SHOP - A retail establishment offering specific lines of goods and services.
3.
SPORTS AND RECREATIONAL FACILITIES - These include swimming pools, bowling
lanes, tennis courts, pelota or squash courts, golf courses, riding range, aquatic/water
sports facilities, fishing, water skiing, and similar facilities forming part of a property.
4.
SOUVENIR SHOP - Any licensed commercial establishment which can either be a
single proprietorship, partnership or corporation offering a souvenir item or handicraft.
5.
SPA - is a facility exudes a tranquil environment offering various amenities and
services intended to relieve stress, pamper the body and make one feel relaxed and
rejuvenated to promote a healthier way of life.
6.
DAY SPA - is a spa offering a variety of professionally administered spa services to
clients on a day use basis.
7.
DESTINATION SPA is a spa which has for its sole purpose to provide clients with
lifestyle improvement and health enhancement through professionally administered spa
services, physical fitness, education programming and on-site accommodations where spa
cuisine or healthy food is offered.
8.
RESORT/HOTEL SPA - is a spa owned by and located within a resort or hotel
providing professionally administered spa services, fitness, and wellness components.
C) OTHER TOURISM BUSINESS RELATED ENTERPRISES

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1.
CONVENTION - Any gathering for the purpose of exchanging or disseminating views
technical expertise, experiences, knowledge, skills, information, policies or any other
related activity.
2.
PROFESSIONAL CONGRESS/EXHIBITION/SPECIAL EVENTS ORGANIZER - Shall
mean an entity which may either be a sole proprietorship, partnership or corporation,
extending to individuals or groups such services pertaining to the management,
organization and or conduct of conventions, congresses, seminars, symposia, exhibitions
and other special events and/or activities.
3.
MUSEUM - an institutional establishment where a collection of valuable objects and
artifacts on history and culture, arts and sciences are put on exhibition for the general
public.
4.
DEPARTMENT STORE - a store that sells or carries several lines of merchandise and
that is organized into separate sections for the purpose of promotion, service, accounting
and control.
5.
AGRI TOURISM or also referred to as farm tourism is a form of tourism activity
conducted in a rural farm area which may include tending to farm animals, planting,
harvesting and processing of farm products. It covers attractions, activities, services and
amenities as well as other resources of the area to promote an appreciation of the local
culture, heritage and traditions through personal contact with the local people.
6.
AGRI-TOURISM/ FARM SITE- is a working farm producing and /or showcasing raw
and/or processed products.
7.
DAY FARMS - are farms ideal for day tours/visits usually located near national
highways and main business area.
8.
FARM RESORTS - are farms that offer accommodation and dining services, for the
purpose of participating in or enjoying interactive on-farm activities and other attractions
offered to enrich the tourist's farm life experience.
9. FARM TOUR - refers to the activity of visiting an agri-tourism/farm site on a day tour,
overnight stay or longer period of time for the purpose of participating in or enjoying farm
activities and other attractions offered.
10.
FARM PRODUCT/S - refers to fresh and processed products of the farm.
D) PARTNER AGENCIES-COUNCILS
1.
2.
ASSOCIATION - An organization of persons/entities having the subject and promotion

of tourism as a common interest duly registered with Securities and Exchange
Commission or Cooperative Development Authority or any government agency
authorized by law.
CTC/CITY TOURISM COUNCIL/COUNCIL - Refers to the Puerto Princesa City Tourism
Council - a federated SEC registered association composed of the different
organizations in the tourism industry .

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No. 495
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
DTI - Department of Trade and Industry

SSS - Social Security System
PNP - Philippine National Police
FIRE - Bureau of Fire Protection
CAAP - Civil Aviation Authority of the Philippines
CUSTOMS - Bureau of Customs
IMMIGRATION - Bureau of Immigration
CITY HEALTH - City Health Office
PHILHEALTH - Philippine Health Insurance Corporation
MARINA - Maritime Industry Authority
PCG - Philippine Coast Guard
PNP MARITIME - Philippine National Police Maritime Industry Authority
TRAFFIC MANAGEMENT- City Traffic Management Office
LTO - Land Transportation Office
LTFRB - Land Transportation Franchising and Regulatory Board
PAMB - Protected Area Management Board
ECAN - Environmentally Critical Areas Network
PPCTB - Puerto Princesa City Tourism Board
BID Bureau of Immigration and Deportation
CIQ Customs Immigration and Quarantine
TITLE I
SECTION 3. GENERAL ADMINISTRATIVE PROVISIONS - The City Tourism Office

shall process and recommend to the City Mayor for approval the application of any person,
partnership, or corporation or other entity to maintain, operate, or engage in the business
of, or related to, tourism within the territorial limits of Puerto Princesa. The objectives of
this provision are:
a.
To ensure the proper development of the tourist and hospitality industries bearing in
mind the interest of the environment, community, and the economic implications of such;
b.
To establish the City Tourism Office as the body to administer and carry out the
formal requirements of the ordinance and be responsible to the City Government to monitor
and make policy adjustments to meet the ongoing needs of the public and the industry;
c.
To provide a flexible system with as little formality or legal technicality as may be
practicable for the administration of this ordinance;
d.
To provide a legislative framework which will develop and improve tourism services
and facilities and minimize the abuse of this ordinance.
SECTION 4. REGISTRATION AND MAYORS PERMIT - No person, natural or
juridical, shall keep, manage or operate any building, edifice or premises or a completely
independent part thereof, for the purpose of engaging in the business of, or related to,
tourism without first having issued a certificate of registration by the Office and a mayors
permit to operate as such by the City Mayor. Such application for registration and mayors
permit shall be processed in accordance with the procedures provided in the Revenue Code

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No. 495
and in this ordinance. In this connection, all tourism activities in Puerto Princesa or any
entity violating this provision shall be subjected to the penalties herein provided.
SECTION 5. CONFIDENTIAL CHARACTER OF CERTAIN DATA - Information and
documents received by and filed under this ordinance shall be treated as confidential and
shall not be divulged to any private party without the consent of the party concerned or
upon the order of the City Tourism Office or as ruled by the court of justice as the case
maybe.
SECTION 6. COPY OF ORDINANCE MADE AVAILABLE FOR INSPECTION - Every
company, firm, and/or related establishment engaged in the business of, or related to,
tourism shall keep a copy of this ordinance open to inspection whenever any of its guests or
clients shall request to be shown a copy thereof.
SECTION 7. POWER TO HEAR AND RESOLVE COMPLAINTS Any complaints
filed to the office involving primary and secondary enterprises by guests/clients for
violation of any of the provisions of this ordinance or circulars issued by the office shall be
endorsed to the City Legal Office for legal action and proper disposition and resolution of
the case, in accordance with its rules and procedures governing complaints.
SECTION 8. SUBMISSION OF REPORTS AND OTHER DOCUMENTS - Every
company, firm, and/or establishment categorized as Primary Enterprise, CBST Projects and
other enterprises that may be required shall mandatorily submit within the time specified
herein four (4) copies of the following reports and documents:
a. Articles of Incorporation and Constitution and By-laws, Articles of Partnership
or any amendments thereof, as the case may be, within five (5) days from the date
of the original registration and/or amendment with the appropriate government
agency;
b. Replacements of any Director or other principal officers of the corporation,
partnership or association, with the indication of nationality of each new officer,
and accompanied by a copy of his certificate of citizenship, if a naturalized
Filipino, within five (5) days after replacement;
c. Replacements/resignations/separation of the managers, the assistant manager,
or any other member of the staff within three (3) days after the change;
d. Any change in the personnel complement stating the respective designation,
salaries (including other compensation), nationalities, home addresses, within
five (5) days from such changes;
e. Any change in the dimension of office measurement,
transfer of address;
office extensions and/or
f. Monthly reports of actual number of arrivals, guests/clients serviced and other

data as may be required by the Office shall be submitted on or before the fifth
(5th) day of the month.
SECTION 9. CODE OF ETHICS Both primary and secondary enterprises,
owners/keepers/managers and/or their sectoral associations/councils, if any, shall
formulate a Code of Ethics within thirty (30) days from the date of approval of this code

Page7/Ord.
No. 495
which shall govern the conduct of their respective members in dealing with one another and
the conduct to be observed by their staff or employees toward each other and their clients.
A copy thereof shall be submitted to the Office within thirty (30) days from the adoption of
such Code of Ethics.
SECTION 10. ENLISTMENT OF AID, ASSISTANCE AND SUPPORT OF OTHER
GOVERNMENT AGENCIES - In the implementation of the provisions of this ordinance and
circulars and enforcement of orders and decisions, the Office may enlist the aid, assistance
and support of any and all government agencies, whether civil or military.
TITLE II - ACCOMMODATION ESTABLISHMENTS
CHAPTER I - CLASSIFICATION OF AND STANDARD REQUIREMENTS FOR HOTELS
SECTION 11. CLASSIFICATION OF HOTELS. For purposes of accreditation, hotels
are hereby classified into the following categories, namely:
a. De Luxe Class
b. First Class
c. Standard Class
d. Economy Class
SECTION 12. REQUIREMENTS FOR A DE LUXE CLASS HOTEL. The following are
the minimum requirements for the establishment, operation and maintenance of a De Luxe
Class Hotel:
a. Location
1. The locality and environs including approaches shall be suitable for a luxury
hotel of international standard;
2. The facade, architectural features and general construction of the building
shall have the distinctive qualities of a luxury hotel.
b. Bedroom Facilities and Furnishings
1. Size - All single and double rooms shall have a floor area of not less than
twenty five (25) square meters, inclusive of bathrooms.
2. Suite - There shall be one suite per thirty guest rooms.
3. Bathrooms
(a) All rooms must have bathrooms which shall be equipped with fittings of
the highest
quality befitting a luxury hotel with 24-hour service of hot
and cold running water;
(b) Bathrooms shall be provided with bathtubs and showers;
(c) Floors and walls shall be covered with impervious material of elegant
design and high quality workmanship.
4. Telephone - There shall be a telephone in each guest room and an extension
line in the bathroom of each suite.
5. Radio/Television - There shall be a radio a television and relayed or piped-in
music in each guest room.
6. Cold Drinking Water - There shall be a cold drinking water and glasses in
each bedroom.
7. Refrigerator/Mini-Bar - There shall be a small refrigerator and a well-stocked
bar in each guest room.
8. Room Service - There shall be a 24-hour room service (including provisions for
snacks and light refreshments)
9. Furnishings and Lighting

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(a) All guest room shall have adequate furniture of the highest standard and
elegant design; floors shall have superior quality wall- to- wall carpeting;
walls shall be well furnished with well tailored draperies of rich materials;
(b) Lighting arrangements and fixtures in the rooms and bathrooms shall be
so designed as to ensure aesthetic as well as functional excellence.
10. Information Materials - Room tariffs shall be prominently displayed in each
bedroom plus prominent notices for services offered by the hotel, including
food and beverage outlets and hours of operation, fire exit guidelines and
house rules for guests.
(c) Front Office/Reception - There shall be reception, information counter
and guest relations office providing 24-hour service and attended by
highly qualified, trained and experienced staff.
1. Lounge - There shall be a well-appointed lounge with seating
facilities, the size of which is commensurate with the size of hotel.
2. Porter Service - There shall be a 24-hour porter service.
3. Foreign Exchange Counter - There shall be a duly licensed and
authorized foreign exchange counter.
4. Mailing Facilities - Mailing facilities including sale of stamps and
envelopes shall be available in the premises.
5. Long Distance/Overseas Calls - Long distance and overseas telephone
calls shall be made available in the establishment.
6. Reception Amenities - There shall be a left-luggage room and safety
deposit boxes in the establishment.
7. Telex and Facsimile - There shall be telex-transceiver and facsimile
facilities in the establishment.
d. Housekeeping - Housekeeping shall be of the highest possible standard.
1. Linen - There shall be plentiful supply of linens, blankets, towels, etc.,
which shall be of the highest quality and shall be spotlessly clean.
The linens, blankets and towels shall be changed daily.
2. Laundry/Dry Cleaning Service - Laundry and dry cleaning services
shall be available in the establishment.
3. Carpeting - All public and private rooms shall have superior quality
carpeting which shall be well kept at all times.
e.
Food and Beverage
1. Dining Room - There shall be a coffee shop and at least one specialty
dining room which are well -equipped, wellfurnished and wellmaintained
,serving
high
quality
cuisine
and
providing
entertainment.
2. Bar - Wherever permissible by law, there shall be an elegant and wellstocked bar with an atmosphere of comfort and luxury.
3. Kitchen.
a. The kitchen, pantry and cold storage shall be professionally
designed to ensure efficiency of operation and shall be wellequipped, well-maintained, clean and hygienic.
b. The kitchen shall have an adequate floor area with non-slip
flooring and tiled walls and adequate light and ventilation.
4. Crockery
a. The crockery shall be of elegant design and of superior quality,
b. There shall be ample supply of it;
c. No piece of crockery in use shall be chipped, cracked or grazed.
The silverware shall be well-plated and polished at all times.
f. Recreational Facilities

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1. Swimming Pool - There shall be a well-designed and properly
equipped swimming pool.
2. Tennis/Golf/Squash/Gym Facilities - There shall be at least one
recreational facility or a tie-up with one within the vicinity of the
hotel.
g. Entertainment - Live entertainment shall be provided.
h. Engineering and Maintenance
1. Maintenance - Maintenance of all sections of the hotel (i.e., building,
furniture, fixtures, etc. shall be of superior standard.
2. Airconditioning - There shall be centralized air-conditioning for the
entire building (except in the areas which are at a minimum of 3,000
feet above sea level.
3. Ventilation - There shall be a technologically advanced, efficient and
adequate ventilation in all areas of the hotel.
4. Lighting - There shall be adequate lighting in all public and private
rooms.
5. Emergency Power - There shall be a high-powered generator capable
of providing sufficient lighting for all the guest rooms, hallways,
public areas/rooms, and operating elevators, food refrigeration and
water services.
6. Fire Prevention Facilities - The fire prevention facilities shall conform
with the requirements of the Fire Code of the Philippines.
i. General Facilities
1. Outdoor Area - The hotel shall have a common outdoor area for
guests ( e.g.,: a roof garden or a spacious common terrace.
2. Parking /Valet - There shall be an adequate parking space and
valet service.
3. Function/Conference Facilities - There shall be one or more of
each of the following: conference room, banquet hall (with a
capacity of not less than 200 people seated and private dining
room.
4. Shops - There shall be barber shop, DOT-accredited travel
agency/tour counter, beauty parlor, sundries shop.
5. Security - Adequate security on a 24-hour basis shall be provided
in all entrances and exits of the hotel premises.
6. Medical Service - A medical clinic to service guests and employees
shall have a registered nurse on a 24-hour basis and a doctor oncall.
j. Service and Staff
1. Professionally qualified, highly trained, experienced, efficient and
courteous staff shall be employed;
2. The staff shall be in smart and clean uniforms.
k. Special Facilities -Business Center, limousine service and airport
transfers shall be provided.
SECTION 13. REQUIREMENTS FOR A FIRST CLASS HOTEL. The following are the
minimum requirements for the establishment, operation and maintenance of a first class
hotel:
a. Location
1. The Location and environs including approaches shall be suitable for a first
class hotel of international standard;

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No. 495
2. The facade, architectural features and general construction of the building
shall have the distinctive qualities of a first class hotel.
twenty-five (25 square meters, inclusive of bathrooms.
2. Suite - There shall be one (1) suite per forty (40) guest rooms.
3. Bathrooms
a. All rooms shall have bathrooms which shall be equipped with fittings of the
highest quality befitting a first class hotel with a 24-hour service of hot
and cold running water;
b. Bathrooms shall be provided with showers and or/bathtubs;
c. Floors and walls shall be covered with impervious material of aesthetic
design and high quality workmanship.
4. Telephone -There shall be a telephone in each guest room.
5. Radio/Television - There shall be a radio, television and relayed piped-in
music in each guest room.
6. Cold Drinking Water - There shall be cold drinking water and glasses in each
bedroom.
7. Room Service - There shall be a 24-hour room service (including provisions for
snacks and light refreshments.
8. Furnishing and Lighting
a. All guest room shall have adequate furniture of very high standard and
very good design; floors shall have wall-to-wall carpeting; or if the flooring
is of high quality (marble, mosaic, etc., carpets shall be provided and shall
be of a size proportionate to the size of the room; walls shall be wellfurnished with well tailored draperies of very high quality material;
b. Lighting arrangements and fixtures in the rooms and bathrooms shall be
so designed as to ensure functional excellence.
9. Information Materials - Room tariffs shall be prominently displayed in
each bedroom plus prominent notices for services offered by the
hotel, including food and beverage outlets and hour of operation,
fire exit guidelines and house rules for guests.
c. Front Office/ Reception - There shall be a reception and information counter
providing 24-hour service and staffed by trained and experienced personnel.
1. Lounge - There shall be a lobby and well-appointed lounge with seating
facilities, the size of which is commensurate with the size of the hotel.
2. Porter Service - There shall be a 24-hour porter service.
3. Foreign Exchange Counter - There shall be a duly licensed and authorized
foreign exchange counter.
4. Mailing Facilities - Mailing facilities including sale of stamps and envelopes
shall be available in the premises.
5. Long Distance/Overseas Calls - Long distance and overseas telephone calls
shall be made available in the establishment.
6. Reception Amenities - There shall be a left - luggage room and safety deposit
boxes in the establishment.
7. Telex and Facsimile - There shall be available telex-transceiver and facsimile
facilities in the establishment.
d. House keeping shall be high of standard.
1. Linen - There shall be a good supply of linens, blankets, and towels shall be
changed daily.

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No. 495
2. Laundry/Dry Cleaning Services - Laundry and dry cleaning shall be available
in the establishment.
3. Carpeting - All public and private rooms shall have high quality carpeting
which should be well kept at all times.
e. Food and Beverage
1. Dining Room - There shall be a coffee shop and at least one specialty dining
room which are well-equipped, well furnished and well-maintained, serving
good quality cuisine and providing entertainment.
2. Bar - Wherever permissible by law, there shall be an elegant and well
stocked bar with an atmosphere of comfort.
3. Kitchen
a. The Kitchen, pantry and cold storage shall be professionally designed to
ensure efficiency of operation and shall be well-equipped, well-maintained,
clean and tiled walls and adequate light and ventilation.
b. The kitchen shall have an adequate floor area with non-slip flooring and
tiled walls and adequate light and ventilation.
4. Crockery
a. The Crockery shall be of best quality;
b. There shall be adequate supply of it;
c. No piece of crockery in use shall be chipped, chipped or grazed. The
silverware shall be kept well-plated and polished at all times.
f. Recreational Facilities
1. Swimming Pool - There will be a well - designed and properly equipped
swimming pool.
2. Tennis/Golf/Squash/Gym/Facilities - There shall be one recreational area
facility or a tie-up with one within the vicinity of the hotel.
g. Entertainment Live entertainment shall be provided.
h. Engineering and Maintenance
1. Maintenance - Maintenance of all sections of the hotel (i.e. building, furniture,
fixtures, etc. shall be of high quality.
2. Airconditioning - All private and public rooms shall be airconditioned (except
in areas which are at a minimum of 3,000 feet above sea level.
3. Ventilation - There shall be technologically advanced, efficient and adequate
ventilation in all areas of the hotel.
4. Lighting - There shall be adequate lighting in all public and private rooms.
5. EmergencyPower - There shall be a high-powered generator capable of
providing sufficient lighting for all guest rooms, hallways, public areas/rooms,
and operating elevators, food refrigeration and water services.
6. Fire Prevention Facilities - The fire prevention facilities shall conform with the
requirements of the Fire Code of the Philippines.
i. General Facilities
1. Parking/Valet - There shall be an adequate parking space and valet service.
2. Function/Conference Facilities - There shall be special rooms for
conference/banquet purposes.
3. Shops - There shall be a DOT-accredited travel agency/tour counter, barber
shop, beauty parlor sundries shop.
4. Security - Adequate security on a 24- hour basis shall be provided in all
entrances and exits of the hotel premises.
5. Medical Services - A medical clinic to service guests and employees with a
registered nurse on a 24-hour basis and a doctor on-call shall be provided.
6. Service and Staff

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No. 495
(a) Highly qualified, trained, experienced, efficient and courteous staff shall
be hired:
(b) The staff shall be in smart and clean uniforms.
7. Special Facilities - Facilities for airport transfers shall be provided.
SECTION 14. REQUIREMENTS FOR A STANDARD CLASS HOTEL - The following
are the minimum requirements for the establishment, operation and maintenance of a
Standard Class Hotel:
a. Location
1. The locality and environs including approaches c\shall be suitable for a very
good hotel;
2. The architectural features and general construction of the building shall be of
very good standard.
eighteen (18) square meters, inclusive of bathrooms.
2. Bathrooms - All rooms must have bathrooms which shall be equipped with
showers and fittings of good standard with cold running water on a 24-hour
basis and hot running water at selected hours
3. Telephones - There shall be a telephone in each guest room.
bedroom.
5. Room Service - Room service shall be provided at selected hours.
a. All guest rooms shall have furniture of very good standard and design;
floors shall have good quality carpets; walls shall well-finished and drapes
shall be well-tailored and of good material;
b. Lighting arrangement and fixtures in the rooms and bathrooms shall be
well designed ensuring complete satisfaction functionally.
7. Information Materials - Rooms tariffs shall be prominently displayed in each
bedroom plus prominent notices for services offered by the hotel including
c. Front Office/Reception - There shall be reception/information counter providing a
24-hour service and attended by qualified and experienced staff.
1. Lounge - There shall be a well-appointed lounge the size of which shall be
commensurate with the size of the hotel.
2 Porter Service - Porter service shall be provided upon request.
3 Foreign Exchange Counter - There shall be a duly licensed and authorized
foreign exchange counter.
4. Mailing Facilities - Mailing facilities including sale of stamps and envelopes
shall be available in the premises.
5. Long Distance/Overseas Calls - Long distance/overseas calls shall be made
available upon request.
6. Reception Amenities - There shall be a left-luggage room and safety deposit
boxes.
7. Telex Facilities - Telex facilities shall be optional.
d. Housekeeping-Housekeeping - shall be of good standard.
1. Linen - There shall be adequate supply of linen, blanket, towels, etc. of good
quality which shall be kept clean. Linen, blankets and towels shall be changed
daily.

Page13/Ord.
No. 495
2. Laundry/Dry Cleaning Service - Laundry and dry cleaning services shall be
available by arrangement.
3. Carpeting - There shall be carpets in all bedrooms and the floors of public
rooms should be properly covered unless the flooring is of very high standard.
e. Food and Beverage
1. Dining Room - There shall be at least one dining room facility which is wellequipped and well-maintained and serving good quality cuisine and providing
entertainment.
2. Bar - Whenever permissible by law, there shall be a bar.
3. Kitchen
a. The kitchen, pantry and cold storage shall be professionally designed to
ensure efficiency of operation and shall be well-equipped, well-maintained,
clean and hygienic;
b. The kitchen shall have an adequate area with flooring and tiled walls and
adequate light ventilation.
4. Crockery
a. The crockery shall be of good quality;
b. No piece of crockery shall be chipped, cracked or grazed. The silverware
shall be kept well-placed and Polished at all times.
f. Engineering and Maintenance
1. Maintenance - Maintenance of the hotel in all sections (i.e. building, furniture,
fixtures, etc. shall be of good standard.
2. Airconditioning - At least 75% of the rooms shall be airconditioned (except in
areas which are at a minimum of 3,000 feet above sea level.
3. Ventilation - There shall be efficient and adequate ventilation in all rooms.
4. Emergency Power - There shall be a high-powered generator capable of
providing sufficient lighting for all guest rooms, hallways, public areas/rooms,
and operating elevators, food refrigeration and water services.
5. Fire Prevention Facilities - The fire prevention facilities shall conform with the
g. General Facilities
1. Parking - There shall be adequate parking space.
2. Shops - There shall be a sundries shop.
3. Security - Adequate security on a 24-hour basis shall be provided in all
4. Medical Service - There shall be a registered nurse on a 24-hour duty and a
doctor on call.
h. Service and Staff
1. Only qualified and trained, experienced, efficient and courteous staff shall be
employed;
2. The staff shall be in clean uniforms.
i. Special Facilities - Facilities for airport transfer shall be provided.
SECTION 15. REQUIREMENTS FOR AN ECONOMY CLASS HOTEL. The following
are the minimum requirements for the establishment, operation and maintenance of an
Economy class hotel.
a.
Location
1. The locality and environs including approaches shall be such as are suitable
for a good hotel;
2. The architectural features and general construction of the building shall be of
good standard.

Page14/Ord.
No. 495
c.
d.
e.
f.
eighteen (18 square meters, inclusive of bathroom.
2. Bathrooms - All rooms shall have bathrooms equipped with showers and basic
fittings of good standard with cold running water on a 24-hour basis and hot
running water at selected areas.
3. Telephones - There shall be a call bell in each guest room.
bedroom.
5. Room Service - Room Service shall be provided at selected hours.
a. All guest rooms shall have basic furniture of good design; floors shall be
well finished;
b. Lighting arrangements and fixtures in all rooms and bathrooms shall be of
good standard.
7. Information Materials - Room tariffs shall be prominently displayed in each
bedroom plus prominent notices for services offered by the hotel including
Front Office/ Reception
1. Reception and Information Counter - There shall be a reception and
information counter providing a 24-hour service and equipped with
telephone.
2. Lounge - There shall be a reasonably furnished lounge commensurate with
the size of the hotel.
3. Porter Service - Porter service shall be made available upon request.
4. Mailing Facilities - There shall be mailing facilities.
5. Long Distance/Overseas Calls - Long distance/overseas calls shall be made
available upon request.
6. Reception Amenities - There shall be a left-luggage room and safe deposit
boxes.
7. Telex Facilities - Telex facilities shall be optional.
Housekeeping Premises shall be kept clean and tidy.
1. Linen - Clean ,good quality linen/blankets/ towels, etc. shall be supplied and
changed daily.
2. Laundry/Dry Cleaning Services - Laundry and dry cleaning services shall be
available by arrangement.
Food and Beverage
1 Dining Room - There shall be at least one equipped and well-maintained
dining room/restaurant serving good, clean and wholesome food.
2. Kitchen
a. There shall be a clean, hygienic and well-equipped and maintained kitchen
and pantry;
b. The Kitchen shall have adequate floor area with non-slip flooring and tiled
walls and adequate light and ventilation.
3. Crockery - The crockery shall be of good quality.
Engineering and Maintenance
1. Maintenance - Maintenance in all hotel in all sections (i.e., building, furniture,
fixtures, etc. shall be of good standard.
2. Airconditioning - At least 50% of the rooms shall be airconditioned (except in
areas which are at a minimum of 3,000 feet above sea level.
3. Ventilation - There shall be adequate ventilation in all rooms.
4. Lighting - There shall be adequate lighting in all public and private rooms.

Page15/Ord.
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5. Emergency Power - There shall be a spare generator to provide light and power
in emergency cases.
6. Fire Prevention - The fire prevention facilities shall conform with the
g. General Facilities
1. Shops - There shall be a sundries counter.
2. Security - Adequate security on a 24-hour basis shall be provided in all
3. Medical Service - The services of a doctor shall be available when needed.
h. Service and Staff
1. The staff shall be well-trained, experienced, courteous and efficient;
2. The staff shall be in clean uniforms.
i. Special Facilities - Airport Transfer shall be provided upon request.
CHAPTER - II
REGISTRATION
SECTION 16. APPLICATION FOR REGISTRATION - Any person, partnership,

corporation or other entity desiring to keep, manage or operate any building, edifice,
premises or an independent part thereof, for the purpose of engaging in a tourism-related
business, shall accomplish in quadruplicate and file with the Office an application form for
registration prescribed for the purpose.
SECTION 17. APPLICATION EXECUTED UNDER OATH - Where the application is
made by a corporate body, partnership, association or other entity, it shall be signed by the
person duly authorized to act for and in behalf of the applicant.
SECTION 18. DEFECTIVE APPLICATIONS - Failure of the applicant to properly
accomplish the application forms shall be sufficient ground for its disapproval.
SECTION 19.
SUPPORTING DOCUMENTS TO BE SUBMITTED WITH THE
APPLICATION - Unless otherwise indicated in the form, the application shall be
accompanied by four (4) copies of the following documents:
In case of a corporation, partnership, single proprietorship, a certified copy of their
Article of Incorporation and By-laws, Articles of Partnership or Association duly registered
with the Securities and Exchange Commission or other government registering agency, as
the case may be.
Resolution of the Board of Directors of the corporation, association or other entity
authorizing the filing of application and designating its representative authorized to act for
and in its behalf.
In case of a corporation, association or other entity, its Board of Directors and other
principal officers and their respective nationalities. If a Director or officer is a naturalized
Filipino citizen, such fact should be stated, accompanied by a copy of his certificate of
naturalization or citizenship.
Proprietors, principal owners, major partners, major stockholders, or controlling
members, their nationalities, capital contribution; such list must indicate the quantity per
value and type (whether voting or non-voting) of the stock, with an indication of the
absolute total value of the outstanding non-voting stocks. In all cases, the list shall be

Page16/Ord.
No. 495
accompanied by proof of their financial capacity such as sworn statements of assets and
liabilities and income tax returns.
Audited financial statements of the applicant, viz. profit and loss statement and
balance sheets for the two preceding years, if applicant has been in operation for such
period, otherwise only such financial statement during its period of operation.
Applicants income tax returns for the last three (3) preceding years of its operation,
if the applicant has been operating for more than three (3) years; otherwise, only such
financial statements during the period it has been operating.
Sworn certificate of list containing the names of the manager, assistant manager and
other members of the staff, and their respective designations, nationalities, home
addresses, and accompanied by a passport size photo of each of them.
Joint ventures and/or technical assistance agreements, if any, existing or proposed and
about to be entered into with foreign nationals.
Such other papers or documents as may be required by pertinent laws, rules and
regulations, and circulars.
SECTION 20. APPLICATION ENTRY BOOK - The Office shall provide itself with
a well-bound application entry book in which shall be entered, in chronological order, the
names of applicants applying for registration and the corresponding filing date and hour of
application and DOT Accreditation number.
SECTION 21. OBJECTION TO APPLICATION FOR REGISTRATION - Any person
may file a written objection to the issuance of a certificate of registration to an applicant.
The objection shall state the fact upon which it is based and shall be sworn to before a
person authorized to administer oaths.
SECTION 22. OBJECTION REFERRED TO APPLICANT FOR COMMENT - Upon
receipt of the objection to the issuance of a certificate of registration to an applicant, the
Office shall forthwith send a copy to the applicant for comment. The applicant shall be
given ten (10) days from receipt of the copy of objection within which to submit the
comment. Failure on the part of the applicant to submit comment within the prescribed
period shall be deemed a waiver and the Office shall forthwith render decision on the
objection base on the available documents.
SECTION 23. OCULAR INSPECTION - Upon receipt of its assignment, the Office
shall create an inspection team to conduct an ocular inspection of the property and its
immediate premises for the purpose of determining under what class it shall fall and its
compliance to the provisions of the ordinance and its Implementing Rules and regulations.
SECTION 24. CHECKLIST OF REPRESENTATIVE - The Office shall, with the
cooperation of the sectoral associations, design and prescribe a form for a checklist of the
requirements for each class. The said checklist shall be in triplicate.
SECTION 25. CHECKLIST TO BE ACCOMPLISHED DURING OCULAR
INSPECTION - The team shall provide itself with a set of the checklist. All the deficiencies
found and the requirements complied with shall be noted in triplicate.

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SECTION 26. OBSERVATIONS TO BE ENTERED IN THE CHECKLIST - Any
observation of the applicant or his duly authorized representative present at the time of the
inspection, or any adverse finding of the team, shall be entered in the checklist.
SECTION 27. TRIPLICATE COPY OF ACCOMPLISHED CHECKLIST TO BE GIVEN
TO THE APPLICANT - At the close of the inspection, the team and the applicant or his
duly authorized representative present at the time of the inspection shall sign all copies of
the checklist. Thereafter, the team shall deliver to the applicant or his duly authorized
representative the triplicate copy thereof.
SECTION 28. REPORT OF THE TEAM - Within five (5) days from the date of the
inspection of the building, edifice and its immediate premises, the committee or team shall
render a report of its findings and/ or recommendations to the Office concerned. The
applicant shall be furnished a copy of the report of the team. Within three (3) working days
from the receipt of the copy of the report of the team, the applicant may submit a comment
thereon, specifying in detail the portion/s of the report where there are any objections. The
comment of the applicant shall be coursed through the Office.
SECTION 29. DECISION OF THE OFFICE - The Office shall decide the case within
thirty (30) days from receipt of the recommendations in such manner that the applicant
may know the various issues involved and the reasons for the decision rendered.
SECTION 30. CONDITION TO BE SATISFIED TO MERIT ISSUANCE OF
CERTIFICATE OF REGISTRATION AND MAYORS PERMIT - No certificate of registration
and Mayors Permit as a tourism-related business shall be issued unless the applicant has
passed all the conditions provided in this ordinance, the Fire and the Building Codes, and
other city ordinances including the requirements set forth in the provisions of RA 9593 for
DOT Accreditation.
SECTION 31. RECOMMENDATION BY THE OFFICE - If in the opinion of the Office
that the applicant has satisfactorily complied with the requirements prescribed for the
business for which registration and Mayors Permit are applied for, the Office shall
recommend to the City Mayor the issuance of the certificate of registration and Mayors
Permit to operate as a tourism-related business upon payment of the registration fees
prescribed in this ordinance and its Implementing Rules and Regulations.
SECTION 32. MAYORS PERMIT SUBJECT TO CONDITION - The Mayors Permit
shall contain conditions it may impose on the applicant, i.e., requirements apart from what
is prescribed under this ordinance as to other requirements required by law on Business
Permits and Licenses.
SECTION 33. VALIDITY OF CERTIFICATE OF REGISTRATION - The certificate of
registration shall be applied with the Office once, at the start of operation of the business.
It should be reapplied for if the business has ceased operations for at least six (6) months
or if the Mayors Permit has been revoked for some reason. The business establishment
shall only pay the registration fee once, unless it has filed for reapplication for reasons cited
above
SECTION
34.
ONE
TIME
MANDATORY
REGISTRATION
FEE
FOR
ACCOMMODATION PROPERTY - The following schedule of registration fees shall be
collected from applicants who have complied with the requirements:

Page18/Ord.
No. 495
a.
b.
c.
d.
Deluxe Class
First Class
Standard Class
Economy Class
P10,000.00
P 8,000.00
P 5,000.00
P 3,000.00
SECTION 35. ANNUAL REGULATORY FEE FOR ACCOMMODATION PROPERTY

a.
b.
c.
d.
Deluxe Class
First Class
Standard Class
Economy Class
P
P
P
P
1,800.00
1,600.00
1,400.00
1,200.00
CHAPTER III - REGULATION, CONTROL AND SUPERVISION OF THE OPERATION OF

ACCOMMODATION ESTABLISHMENTS.
SECTION 36. DISPLAY OF DOT ACCREDITATION STICKER, CERTIFICATE OF
REGISTRATION AND MAYORS PERMIT - The Certificate of Registration, Mayors Permit
and DOT Accreditation Sticker of the business establishment shall be displayed in a
conspicuous place visible enough for the public to see.
SECTION 37. SIGNBOARD - All tourism-related businesses shall keep a signboard
displayed in a conspicuous place outside the business establishment showing the name
and nature of the business.
SECTION 38. GUEST REGISTRATION - No person shall occupy or be permitted to
occupy a room in an accommodation establishment, unless the personal circumstances
and other particulars of the guest have been entered in the property registry book or card.
SECTION 39. ENTRY OF PARTICULARS - Managers, operators, or their assistants
shall require every guest seeking accommodation in the property to, and every guest shall,
furnish the following minimum particulars to be entered in the register or card:
Full name
Particulars of number, date and place of issue of Residence Certificate, Class A or drivers
license, or any identity card, passport or other travel documents
The place of origin and permanent regular or known address
The probable duration of stay and intended destination
Occupation and place of employment
Nationality, and
The hour and date of arrival.
The Office, from time to time and as the need arises, may require other particulars to be
entered in the register or card.
SECTION 40. TIME OF ENTRY OF PARTICULARS - Before the guest is allowed to
occupy the room, the particulars prescribed in the preceding section shall be entered
forthwith in the register or card by such guests, or if he is not able to write, by the property
keeper, manager or clerk, and in either case, the entry shall be signed by the guest or,
should he be unable to write, authenticated by his right thumb print. Provided, that in the
case of group tours, the leader may accomplish such duty by attaching the list of the
participants. Provided, further, that in the case of families, only the head of the family shall
be registered.

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SECTION 41. REGISTRATION OF VISITORS INVITED BY PROPERTY GUESTS Any visitor invited by a guest to stay in his room shall register in a separate book for
visitors, in which shall be entered the name, address, and other particulars of the visitor.
SECTION 42. MINORS TO BE ACCOMPANIED BY PARENT OR GUARDIAN - No
business establishment shall accept for lodging or accommodation any person below 18
years of age unless accompanied by a parent or guardian.
SECTION 43. ENTRY OF DATE AND TIME OF DEPARTURE The Front Desk
officer/property keeper/manager/operator or assistant shall, upon departure of his guest
to any destination, while checked in shall record his destination, time, and date of
departure.
SECTION 44. FALSE ENTRY IN PROPERTY REGISTRY BOOK OR CARD - No
manager shall enter or cause to be entered in the register or card any information or
particulars which he knows or could, by the exercise of reasonable diligence, have
ascertained to be false.
SECTION 45. GUEST SUFFERING FROM DANGEROUS AND/ OR CONTAGIOUS
DISEASE - The property keeper, manager or operator shall immediately report to the City
Health Department any guest, tenant, or member of the staff who is found/suspected to be
suffering from a dangerous and/ or infectious disease. Thereupon, he shall carry out all
precautions and directions given by the City Health Department to prevent the spread of
the disease.
SECTION 46. DEATH IN THE PROPERTY - The property keeper, manager or
operator shall immediately report to the nearest police station the death of any person in
the property. A copy of the report shall be transmitted forthwith to the Office. The property
keeper, manager, or operator shall also report to the nearest police station the
unannounced disappearance of any person booked in the accommodation establishment.
SECTION 47. PERIODIC INSPECTION OF THE PROPERTIES - When necessary
and upon valid reason, the Office shall make an inspection of properties and their
immediate premises for the purpose of finding out whether they are being kept and/ or
managed in a manner compatible with the standard set forth under this ordinance for the
class in which it has been registered and licensed, or whether it is being kept in an unclean
and unsanitary conditions. The inspection shall be conducted at a reasonable time of day
with regard and respect accorded to the right to privacy of the guests. The Office may
conduct such inspection unannounced as the case may warrant or through a written notice
specifying the date of inspection.
SECTION 48. ACCESS OF INSPECTION TEAM TO RECORDS AND PREMISES The inspection team shall have access to the registry book or cards, the property building
and all parts thereof, the facilities for cooking, and the right to interview any employees of
the property and investigate any fact, conditions or matter which may be necessary to
determine any violation or aid in arriving at a just and correct conclusion.
SECTION 49. DEFECTS AND DEFICIENCIES FOUND DURING THE INSPECTION
- Where certain defects or deficiencies have been found in the course of the inspection, the
Office shall give a warning to the property keeper, manager or operator to rectify the defects

Page20/Ord.
No. 495
or deficiencies within a period of one (1) week from the date of notice otherwise, necessary
sanctions/penalties shall be imposed as provided for in this ordinance..
SECTION 50. EXTENSION OF THE PERIOD - The office may, for good cause,
extend the period within which to remedy the defects or deficiencies noted but in no case
shall the period of extension be exceed one (1) month.
SECTION 51. PENALTY FOR FAILURE TO REMEDY THE DEFECTS - If the
property management fails to remedy the defects or deficiencies noted, the office shall
recommend to the City Mayor the imposition on the property of an administrative fine of
One Thousand Pesos (P 1,000.00) but in no case shall the fine exceed the sum of Five
Thousand Pesos (P5,000.00). Provided, that where the maximum fine imposable under this
section has been reached and the property management has continued to fail to rectify the
defects or the deficiencies noted within the period of time and extension granted, the City
Mayor shall suspend the certificate of registration and Mayors Permit of the property as
may be recommended by the Office through the Licensing Division.
SECTION 52. GAMBLING AND DISORDERLY CONDUCT - Property keepers,
managers, or operators shall exert all efforts not to allow prohibited games or gambling of
any form, drunkenness, or disorderly conduct of any kind, in the property and its
immediate premises. Littering shall be strictly prohibited. Accommodation establishment
owners shall keep their premises clean and shall adopt their own anti-littering measures.
SECTION 53. PROSTITUTION AND OTHER IMMORAL/ILLEGAL ACTIVITIES Property keepers, managers, or operators shall exert all efforts not to allow any person
whom they know or have reason to believe to be either a prostitute, a pedophile or of bad
character to occupy a room in the property, or to frequent the premises. They shall
immediately report to the nearest police station the presence in the premises of any such
undesirable person to protect the interest of the greater good.
SECTION 54. PROMOTION OR DEMOTION OF ESTABLISHMENT An
establishment may be promoted or demoted from one class to another as the facts may
warrant upon recommendation of the Office based on facts gathered during inspection.
SECTION 55. PROMOTION OF AN ESTABLISHMENT TO A HIGHER CLASS - Any
establishment that has upgraded its facilities and services to, among others, complied with
the requirements of a higher class, may apply for promotion to such higher class. The Office
shall receive said application and conduct necessary inspection to validate its compliance.
SECTION 56. DEMOTION OF A ESTABLISHMENT TO A LOWER CLASS - Where
after due investigation by the same inspection committee, it has been established that An
establishment is not being kept or managed in a manner compatible with the standard set
by the Office for a property of the class in which it is registered and granted license, the
Office shall give notice to the property keeper, manager or operator of such property,
granting a period of time to comply within the period granted in the notice. If left un-acted,
the Office shall remove the registration of the property from that classification and place it
in a lower class.
SECTION 57. APPEAL AND STAY OF ORDER OF THE OFFICE - The property
aggrieved by the demotion order may appeal to the City Mayor within five (5) working days
from notice of the order. A perfected appeal shall stay the order appealed from. The

Page21/Ord.
No. 495
appellant, if he so desires, may submit his objection together with the supporting
documents within five (5) working days from the perfection of his appeal in support thereof.
SECTION 58. DECISION OF THE MAYOR - The City Mayor may order for
revalidation and re-evaluation and, after review of the records, may revoke, modify or affirm
the recommendation of the Office.
SECTION 59. LIABILITY OF PROPERTY KEEPERS / MANAGERS FOR ACTS OR
OMISSIONS OF EMPLOYEES - Without prejudice to the provision of existing laws, property
keepers/ managers and their assistants shall be administratively liable for the acts or
omission of any member of the staff committed against the guests/clients of the property.
They may, however be exempt from liability if it can be established that they exercised the
diligence of a good father of a family in the supervision of the erring employee.
SECTION 60. TRAINING PROGRAM FOR PROPERTY STAFF - All establishments
shall undertake to provide a staff training program designed to acquaint the staff about
their respective duties and know what is expected of such employee.
CHAPTER IV - OPERATIONS AND MANAGEMENT OF ACCOMMODATION
ESTABLISHMENTS
SECTION 61. MAINTENANCE AND HOUSEKEEPING - Maintenance of all sections
of the accommodation establishment shall be of acceptable standard and shall be on a
continuing basis, taking into consideration the quality of materials used as well as its
upkeep.
Housekeeping shall be of such a standard ensuring well-kept, clean and
pollution-free premises. A vermin control program shall be regularly maintained in all areas
of the accommodation property. Regular and hygienic garbage disposal system shall be
maintained. Sanitation measures shall be adopted in accordance with the standards
prescribed on sanitation, and the regulations of the City health Department.
SECTION 62. MEDICAL SERVICES As provided for in this ordinance, hotel and
accommodation facilities depending on their classification shall provide the services of a
registered nurse or and on -call physician, to ensure the safety and protection of its
clients/guest, including its staff. In addition, resorts shall employ adequate first-aid
personnel who have completed a course in first aid duly certified by the Philippine National
Red Cross or any recognized organization training or promoting safety objectives.
SECTION 63. LIFEGUARD AND SECURITY - All accommodation properties with
swimming pools and beach areas shall provide the services of a sufficient number of welltrained lifeguards duly accredited by either the Philippine National Red Cross, the Water
Life Saving Association of the Philippines, or any recognized organization training or
promoting safety objectives, and adequate security wherever there are guests, as determined
and recommended by the Office.
SECTION 64.
FIRE FIGHTING FACILITIES - Fire-fighting facilities shall be
provided in accordance with the Fire Code of the Philippines.
SECTION 65.
DESIGNATED AREA - The owner of the accommodation
establishment or his duly authorized representative shall designate a portion of the
premises to be used exclusively for loading and unloading of guests, unless otherwise
designated elsewhere by rules and regulations specific to the area.

Page22/Ord.
No. 495
SECTION 66.
PROHIBITION ON PEDDLING - Accommodation establishment
owners shall strictly prohibit ambulant vendors from peddling their ware within the
accommodation establishment in order to provide their guests a certain degree of privacy to
enable them to relax and enjoy their stay.
CHAPTER V: CLASSIFICATION OF AND STANDARD REQUIREMENTS FOR RESORTS
SECTION 67. KINDS OF RESORTS. Resorts may be categorized as beach resort
(located along the seashore, inland resort (located within the town proper or city, island
resort (located in natural or man-made island within the internal waters of the Philippine
Archipelago, lakeside or riverside resort (located along or near the bank of a lake or river,
mountain resort (located at or near a mountain of hill and theme parks.
SECTION 68. CLASSIFICATION OF RESORTS. For purposes of accreditation,
resorts shall be classified as follows:
a. Class AAA
b. Class AA
c. Class A
d. Special Interest Resort
SECTION 69. REQUIREMENTS FOR A CLASS AAA RESORT. The following are the
minimum requirements for the operation and maintenance of a Class AAA resort:
a. Location and Environment - The resort shall be situated in a suitable location
free of noise, atmospheric and marine pollution.
b. Parking (If applicable - An adequate parking space with parking security shall be
provided free to guests.
c. Facilities And Room Accommodation - The resort shall have its rooms, facilities
and amenities equivalent to those of a First Class Hotel required under section 4
hereof.
d. Public Washrooms - There shall be a clean and adequate public toilet and
bathroom for male and female, provided with sufficient hot and cold running
water, toilet paper, soap, hand towel and/or hand dryer.
e. Sports and Recreational Facilities - The resort shall offer at least four (4 sports
and recreational facilities.
f. Conference/Convention Facilities - Conference/convention facilities with attached
toilets shall be provided.
g. Employee Facilities - Adequate and well-maintained cafeteria, locker rooms and
separate bathrooms for male and female employees shall be provided.
SECTION 70. MINIMUM REQUIREMENTS FOR CLASS AA RESORT. The following
are the minimum requirements for the operation and maintenance of a class AA resort:
a. Location and Environment - The resort shall be located in a suitable area free of
noise, atmospheric and marine pollution.
b. Parking (if applicable) - An adequate parking space with parking security shall be
c. Facilities and Accommodations - The resort shall have its rooms, facilities and
amenities equivalent to those of a Standard Class Hotel as required under section
5 hereof.

Page23/Ord.
No. 495
d. Public Washrooms - There shall be a clean and adequate public toilet and
bathroom for male and female, provided with sufficient running water, toilet
paper, soap, hand towel and /or hand dryer.
e. Sports and Recreational Facilities - The resort shall offer at least three (3 sports
f. Conference/Convention Facilities - Conference/convention facilities shall be
provided.
g. Employee Facilities - Adequate well-maintained locker rooms and bathrooms for
male and female employees shall be provided.
SECTION 71. MINIMUM REQUIREMENTS FOR CLASS A RESORT. The following
are the minimum requirements for the operation and maintenance of a class A resort:
a. Location and Environment - The resort shall be located in a suitable location free
of noise, atmospheric and marine pollution.
b. Parking (If applicable) - An adequate parking space with parking security shall be
c. Facilities and Accommodations - The resort shall have its rooms, facilities and
amenities equivalent to those of a Standard Class Hotel as required under Section
5 hereof.
d. There shall be a clean and adequate public toilet and bathroom for male and
female, provided with sufficient running water, toilet paper, soap, hand towel
and /or hand dryer.
e. Sports and Recreational Facilities - The resort shall offer at least three (3 sports
f. Conference/Convention Facilities - Conference/convention facilities shall be
provided.
g. Employee Facilities - Adequate and well-maintained locker rooms and bathrooms
for male and female employees shall be provided.
SECTION 72. MINIMUM REQUIREMENTS FOR A SPECIAL INTEREST RESORT.
The following are the minimum requirements for the operation and maintenance of a
Special Interest Resort:
a. Location - The camp and ground sites shall be well -drained and not subject to
flooding. It shall be distant from any source of nuisance and shall not endanger
sources of any water supply and other natural resources.
b. Lounge and Reception Counter - There shall be a reception counter and a
reasonably furnished lounge commensurate with the size of he resort.
c. Room Accommodation - There shall be at least five (5) lettable bedrooms for
permanent site operations. The bedroom shall be reasonably spacious and
provided with comfortable beds, sufficient and fresh supply of linen, mirror and
electric fax except in places where electricity is not available. For movable
operation, a minimum of sixteen (16) guests plus the staff shall be
accommodated in tents, lean-tos and the like. Where permanent tents are used,
Flooring shall be at least four (4) inches above the ground. Tents shall be
provided with adequate beddings suitable for tropical use. Theme parks may be
exempted from this requirement.
d. Toilet and Bathroom - There shall be separate clean toilet and bathroom facilities
for male and female guests which shall be provided with sufficient supply of
running water and situated in appropriate areas. The same shall be supplied
with soap and toilet paper. Adequate portable chemical toilets shall be provided at
the camp site for mobile groups. In the absence of chemical toilets, temporary
sanitary latrines shall be provided based on acceptable Philippine standards.

Page24/Ord.
No. 495
e. Lighting, Furnishing and Ventilation - Lighting arrangement and furnishings in
all rooms shall be of good standard. In areas where there is no electrical power,
each room shall be provided with non-hazardous portable lights. Adequate means
of ventilation shall also be provided.
f. Staff and Service - Adequate number of trained, experienced, courteous and
efficient staff shall be employed. They shall wear clean uniforms at all times. The
frontline staff shall have a good speaking knowledge of English.
SECTION 73. GENERAL RULES ON THE OPERATION AND MANAGEMENT OF
RESORTS.
a. Maintenance and housekeeping - Maintenance of all sections of the resort shall
be of acceptable standard, and shall be on a continuing basis, taking into
consideration the quality of materials used as well as its upkeep. Housekeeping
shall be of such a standard ensuring well-kept, clean and pollution-free premises.
A vermin control program shall be regularly maintained in all areas of the resort.
Regular and hygienic garbage disposal system shall be maintained. Sanitation
measures shall be adopted in accordance with the standards prescribed under
P.D. 856 Code on Sanitation of the Philippines.
b. Lifeguard and Security - All resorts shall provide the services of a sufficient
number of well-trained lifeguards duly accredited by either the Philippine
National Red Cross, the Water Life Saving Association of the Philippines or any
recognized organization training or promoting safety objectives, and adequate
security whenever there are guests.
c. Medical Services - All resorts shall provide the services of a physician, either oncall or on full-time basis, depending on their volume of operation and
accessibility to hospital or medical centers. In addition, resorts shall employ
adequate first-aid who has completed a course in first aid duly certified by the
National Red Cross or any organization accredited by the same. Adequate first aid
medicines and necessary life-saving equipment shall be provided within the
premises.
d. Fire-fighting Facilities - Fire-fighting facilities shall be provided in accordance
with the Fire Code of the Philippines.
e. Signboards - Appropriate signboards shall be conspicuously displayed outside
the establishment showing clearly the name and classification of the resort as
determined by the Department.
f. Beach and Lakeside resort - there shall be placed on a beach or lakeside resort
an adequate number of buoys which shall be spread within the area to be
determined by the resort owner or keeper as safe for swimming purposes, and in
compliance with existing government regulations and/or local ordinances on the
placing of such buoys.
g. Designated area - The distance fronting the area of the resort with adequate
number of buoys as provided in the preceding section shall be designated as the
area for swimming purposes, and no boat, banca or other crafts shall be allowed
to enter the area designated. The resort owner or his duly authorized
representative shall be empowered under these rules to enforce the above, and
shall likewise designate a portion of the beach front to be used exclusively for
loading and unloading of resort guests, unless otherwise designated elsewhere by
rules and regulations specific to area.
h. Precautionary measures
(1) In no case shall the resort management allow swimming at the beach front
beyond 10:00 pm and appropriate notice shall be posted to inform the resort
guests of this regulation.

Page25/Ord.
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i.
(2) Night swimming at the pool shall be allowed only if there are adequate
lifeguards on duty and when the pool premises are sufficiently lighted.
(3) Management shall post sufficient and visible signs in strategic areas in the
resort or at the beach to warn guests/customers of the presence of artificial or
natural hazards, danger or occurrences thereat.
Prohibited acts and practices. (1) No pets or animals shall be allowed to
bathe/swim along beaches. Likewise, pukot fishing and washing of fish nets shall
be strictly prohibited in beach resorts.
(2) Resort owners shall prohibit ambulant vendors from peddling their wares
within the resort premises in order to provide their guests a certain degree of
privacy to enable them to relax and enjoy their stay thereat.
(3) Littering in resort shall be strictly prohibited. Resort owners shall keep their
premises clean and shall adopt their own anti-littering measures.
(4) Without prejudice to existing ones no resort shall be established or
constructed within a radius of five (5) kilometers from any pollution-causing
factory or plant.
SECTION 74. APPLICATION FOR REGISTRATION - Any person, partnership,

corporation or other entity desiring to establish, maintain and/or operate a resort shall
accomplish in quadruplicate and file with the office the application for registration
prescribed for such purpose.
SECTION 75.
SUPPORTING DOCUMENTS TO BE SUBMITTED WITH
APPLICATION - Unless otherwise indicated in the form, the application shall be
accompanied by two (2) copies of the following documents:
a. In the case of corporation or partnership, a machine copy of the Articles of
Incorporation, By-Laws, or Articles of Partnership duly registered with the
Securities and Exchange Commission, and Business Name Certificate.
b. In case of single proprietorship, Business Name Certificate and Amendments
thereof, if any.
c. Applicants latest income tax return and audited financial statements, such as
profit and loss statements and balance sheets for the preceding year of its
operation (not applicable for new resorts).
d. A list of all the names of all officials and employees and their respective
designations, nationalities, and home addresses; for alien personnel, valid visa
from the Bureau of Immigration and Deportation and the proper permit from the
Department of Labor and Employment shall be submitted.
e. Annual General Liability Insurance for guests in the amount of not less than the
following:
a) CLASS AAA P 100,000.00
b) CLASS AA P 50,000.00
c) CLASS A
P 20,000.00
f. Schedule of current room rates.
SECTION 76. OCULAR INSPECTION OF THE RESORT AND ITS IMMEDIATE
PREMISES - Upon receipt of the application, the Office shall direct the inspection team as
stipulated under Section 25 to conduct an ocular inspection of the resort and its immediate
premises for the purpose of determining whether it meets the standards set by this
ordinance for the resort.

Page26/Ord.
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SECTION 77.
CHECKLIST TO BE ACCOMPLISHED DURING THE OCULAR
INSPECTION OF THE RESORT - The team shall provide itself with a set of checklist of the
requirements for a resort. All deficiencies found, as well as the requirements complied with,
shall be noted in the checklist.
SECTION 78. OBSERVATIONS TO BE ENTERED IN THE CHECKLIST - Any
observation of the applicant or his duly authorized representative present at the time of
inspection, or any adverse finding of the team, shall be entered in the checklist. The
applicant shall then be furnished with a copy of the accomplished checklist.
SECTION 79. ISSUANCE OF CERTIFICATE OF REGISTRATION AND MAYORS
PERMIT - If the applicant has satisfactorily complied with the requirements, the Office
shall recommend to the City Mayor the issuance of the Certificate of Registration and
Mayors Permit in favor of the applicant.
SECTION 80. VALIDITY OF CERTIFICATE OF REGISTRATION AND MAYORS
PERMIT - The certificate of registration of the resort shall be applied with the Office only
once at the start of operation of the resort. It shall only be reapplied for if the resort has
ceased operations for at least six (6) months or if its permit has been revoked for one reason
or another. The resort shall only pay the registration fee once unless it has filed for
reapplication for reasons cited above. The permit to operate the resort issued by the City
mayor shall be good and valid for a period of one (1) year from the date of issue, unless
sooner revoked.
SECTION 81. ONE TIME REGISTRATION FEE - The following schedule of fees
shall be collected from the applicants that have complied with the requirements for
registration of a resort:
a. CLASS AAA
P8,000.00
b. CLASS AA
P5,000.00
c. CLASS A
P3,000.00
d. STR
P1,500.00
SECTION 82. ANNUAL REGULATORY FEE
a. CLASS AAA
P 1,500.00
b. CLASS AA
P 1,200.00
c. CLASS A
P 800.00
d. STR
P 500.00
SECTION 83. RENEWAL OF MAYORS PERMIT - Application for renewal of Mayors
permit shall start on February 1 until February 28 of the year of expiration.
SECTION 84. DOCUMENTS TO BE SUBMITTED FOR THE RENEWAL OF THE
MAYORS PERMIT - The application for the renewal of Mayors Permit shall be supported
by the following documents:
A copy of the amended Articles of Incorporation or Articles of Partnership and By-Laws, if
applicable.
The list and information sheets of additional personnel, if any, or change in the manpower
complement.

Page27/Ord.
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Latest Income Tax Return and audited financial statements.
A copy of the Certificate of Registration and the registration fee.
SECTION 85.
REGISTRATION OF OTHER SERVICES OFFERED BY THE
RESORT - The registration of the resort shall include automatically all facilities and
services in the resort, provided that such facilities and services are owned and operated by
the resort itself, except the services of the other sectors of the industry, as specified herein,
which should be licensed independently.
CHAPTER VI - REGISTRATION, CONTROL, AND SUPERVISION OF THE OPERATION OF
RESORTS
SECTION 86.
REQUIREMENT FOR THE TRANSFER OF CERTIFICATE OF
REGISTRATION AND MAYORS PERMIT - The issuance of certificate of registration and
Mayors Permit is a matter of privilege and may be issued only to qualified applicants.
Accordingly, no owner or operator shall transfer or alienate in any other manner the
certificate of registration and the Mayors Permit of the resort without prior approval of the
Office.
SECTION 87. TRANSFER OF OWNERSHIP - Any transfer of shares in the resort
shall be reported to the Office within ten (10) working days.
SECTION 88. DISPLAY OF CERTIFICATE OF REGISTRATION AND MAYORS
PERMIT - The Certificate of Registration and Mayors Permit shall be displayed in a
conspicuous place in the resort.
SECTION 89. REGISTRY - All resorts shall keep a registry book. All guests seeking
room accommodation in the resort shall be required to register the following particulars in
the registry book:
Full name:
Address:
Residence certificate or drivers license or passport indicating the number, date, and place
of issue.
SECTION 90. ANNUAL INSPECTION OF THE RESORT - The Office, shall conduct
annual inspection to determine whether the resorts are being kept and/or managed in
accordance with the standards set by the Office for the class for which they are registered
and licensed, or whether they are complying with the provisions of this ordinance.
SECTION 91. HOURS OF INSPECTION - The inspection shall be conducted at a
reasonable time of the day with due regard and respect to the right of privacy of the resort
guests. Before the inspection is made, the owner or manager of the resort shall be duly
notified during a working day.
SECTION 92. ACCESS OF INSPECTORS TO RECORDS AND PREMISES - The
Office or its inspection team shall have access to the resorts records and premises, and the
right to copy therefrom, to ask the person in charge, and investigate any fact, condition or

Page28/Ord.
No. 495
matter which may be necessary to determine compliance with, or in aid of, the enforcement
of any provision of this ordinance or circulars issued by the Office.
SECTION 93. DEFECTS AND DEFICIENCIES FOUND DURING THE INSPECTION
- When certain defects or deficiencies have been found in the course of the periodic
inspection, the Office shall give directives to the resort operator or manager to rectify the
defects or complete the deficiencies within a period of two (2) weeks from the date of notice.
SECTION 94. EXTENSION OF THE PERIOD - The Office may, for just cause,
extend the period within which to remedy the defects or deficiencies noted, but in no case
shall such period exceed three (3) months.
SECTION 95. PENALTY FOR FAILURE TO REMEDY THE DEFECTS - If the resort
management fails to remedy the defects or deficiencies noted, the Office shall recommend to
the City Mayor the imposition on the resort of an administrative fine of a minimum of One
Hundred Pesos (P100.00) for every day of delay in complying with its directives, but in no
case shall the fine exceed the sum of Five Thousand Pesos (P5, 000.00). Provided, that
where the maximum fine imposable under this section has been reached and the resort
management has continuously failed to rectify the defects or complete the deficiencies
noted, the City Mayor may revoke or suspend the certificate of registration and permit of the
resort for such period as may be justified under the circumstances
SECTION 96. PROMOTION OR DEMOTION OF A RESORT - A resort may be
demoted or promoted from one classification to another as the facts may warrant.
SECTION 97. DEMOTION OF A RESORT TO A LOWER CLASSIFICATION - Where
after due investigation it has been established that a resort is being kept or managed in a
manner not conforming to the standards set by the Office for a resort of the classification in
which it is registered and permitted, the Office shall give notice to the resort owner/
keeper/ manager/ operator granting the resort a period of time stated in the notice within
which to comply with the standards. If the resort fails to comply within the period granted,
the Office shall recommend to the City Mayor the removal of the registration of the resort
from the classification and place it in a lower classification, or if warranted, exclude the
same from resort classification. Further details shall be specified in the Implementing Rules
and Regulations for this Code.
CHAPTER VII - OPERATION AND MANAGEMENT OF RESORTS
SECTION 98. MAINTENANCE AND HOUSEKEEPING - Maintenance of all sections
of the resort shall be of acceptable standard and shall be on a continuing basis, taking into
consideration the quality of materials used as well as its upkeep. Housekeeping shall be of
such standard ensuring well-kept, clean and pollution-free premises. A vermin control
program shall be regularly maintained in all areas of the resort. Regular and hygienic
garbage disposal system shall be maintained. Sanitation measures shall be adopted in
accordance with the standards prescribed on sanitation, and the regulations of the City
Health Department.
SECTION 99. LIFEGUARD AND SECURITY - All resorts shall provide the services
of a sufficient number of well-trained lifeguards duly accredited by either the Philippine
National Red Cross, the Water Life Saving Association of the Philippines, or any recognized

Page29/Ord.
No. 495
organization training or promoting safety objectives, and adequate security wherever there
are guests, as determined and recommended by the Office.
SECTION 100. MEDICAL SERVICES - All resorts shall provide the services of a
physician, either on-call or on full-time basis, depending on its volume of operation and
accessibility to hospital or medical centers. In addition, resorts shall employ adequate
personnel who have completed a course in first aid duly certified by the Philippine National
Red Cross or any other accredited organization. Adequate first aid medicine and necessary
life-saving equipment shall be provided.
SECTION 101. FIRE FIGHTING FACILITIES - Fire fighting facilities shall be
SECTION 102. SIGNBOARDS - Appropriate signboards shall be conspicuously
displayed outside the establishment showing clearly the name and classification of the
resort as determined by the Office.
SECTION 103. BEACH AND LAKESIDE RESORT - There shall be placed on a
beach or lakeside resort an adequate number of buoys which shall be spread within the
area to be determined by the resort owner or keeper as safe for swimming purposes, upon
compliance by resort owner with existing government regulations and/ or local ordinances
on the placement of such buoys.
SECTION 104. DESIGNATED AREA - The distance fronting the area of the resort
with adequate number of buoys as provided in the preceding section shall be designated as
the area for swimming purposes, and no boat, banca or other crafts shall be allowed to
enter the area so designated. The owner of the resort or his duly authorized representative
shall be empowered under this ordinance to enforce the above, and shall likewise designate
a portion of the beach front to be used exclusively for loading and unloading of resort
guests, unless otherwise designated elsewhere by rules and regulations specific to the area.
SECTION 105. PRECAUTIONARY MEASURES:
In no case shall the resort management allow swimming at the beach front beyond 10:00
PM and appropriate notices shall be posted to inform the resort guests of this regulation.
Night swimming at the pool shall be allowed only if there are adequate lifeguards on duty
and when the pool premises are sufficiently lighted.
Management shall post sufficient and visible signs in strategic areas in the resort or at the
beach to warn guests/ customers of the presence of artificial or natural hazards, danger
areas, or occurrences in the locality.
SECTION 106. PROHIBITED ACTS AND PRACTICES
No pet or animal shall be allowed to bathe/ swim along beaches. Likewise, pukot fishing
and washing of fishing nets shall be strictly prohibited in beach resorts.
Resort owners shall prohibit ambulant vendors from peddling their wares within the resort
premises in order to provide their guests a certain degree of privacy that will enable them to
relax and enjoy their stay.
Littering in resorts shall be strictly prohibited. Resort owners shall keep their premises
clean and shall adopt their own anti-littering measures.

Page30/Ord.
No. 495
Resort keepers, managers or operators shall exert all efforts not to allow prohibited
gambling of any form, drunkenness, or disorderly conduct of any kind, in the resort and its
immediate premises.
CHAPTER VIII: STANDARD REQUIREMENTS FOR APARTELS
SECTION 107. REQUIREMENTS FOR APARTELS. For purposes of accreditation,
the following are the minimum requirements for the establishment, operation and
maintenance of an apartel:
a. Size - The apartel shall have at least a minimum of TWENTY FIVE (25) lettable
apartments.
b. Apartment - Each apartment of the apartel must be provided with living and
dining areas, kitchen, and bedroom with attached toilet and bath.
c. Living Area - The living area shall be provided with essential and reasonably
comfortable furniture.
d. Kitchen - The kitchen shall be spacious, clean, hygienic and adequately equipped
with cooking utensils. It shall also be provided with facilities for storage and
refrigeration of foods, for disposal of garbage and for cleaning of dishes and
cooking utensils.
e. Dining Area - The dining area shall be spacious and provided with dining table
and chairs, including all essential dining facilities, such as, but not limited to
plates, spoons and forks, drinking glasses, etc.
f. Toilet and Bathroom - The toilet and bathrooms shall always be clean and have
adequate sanitation and running water.
g. Bedroom - The bedroom shall be spacious and provided with comfortable bed.
There must also be provided a closet and a mirror.
h. Linen - The apartel shall have sufficient supply of clean linen shall be changed
regularly.
i. Ventilation - The apartment shall be sufficiently ventilated and, if possible, each
bedroom shall be air-conditioned or provided with an electric fan. This
requirement shall not be applicable in high altitude areas.
j. Lighting - Lighting arrangements and fixtures in all rooms shall be adequate.
k. Telephone - There shall be a telephone or a call bell button in each room.
l. Elevators - An elevator shall be provided for a building of more than three (3)
storeys whenever possible.
m. Staff and Services - The staff shall be trained, experienced, courteous and
efficient. They shall be provided with smart and clean uniform.
n. Medical Facilities - An emergency clinic, stocked with emergency medicines and
drugs to service employees and guests shall be provided. Apartel with more than
one hundred (100 apartments shall secure the regular services of a house
physician.
o. Fire-fighting Facilities - The apartel shall provide fire-fighting facilities in
accordance with the Fire Code of the Philippines.
p. Lounge and Reception Counter - There shall be a reasonably furnished lounge
commensurate with the size of the apartel. The reception counter shall be
attended by trained and experienced staff and shall also be provided with a
telephone.
q. Security - Adequate security on a 24-hour basis shall be provided in all entrances
and exits of the apartel premises. The apartel shall see to it that the tenants shall
have a good, peaceful and comfortable lodging during their stay in the apartel.

Page31/Ord.
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CHAPTER IX : STANDARD REQUIREMENTS FOR TOURIST INNS
SECTION 108. REQUIREMENTS FOR TOURIST INNS. For purposes of
accreditation, the following are the minimum requirements for the establishment, operation
and maintenance of a tourist inn:
a. Location - The tourist inn, except those already existing all the time of the
promulgation of these Rules, shall be located along the principal highways or the
transportation routes and shall open to business on a twenty-four (24 hour
basis.
b. Bedroom Facilities and Furnishings - All bedroom shall have attached toilet and
bath equipped with 24-hour service of running water. They shall have adequate
natural as well as artificial light and ventilation and shall be furnished with
comfortable beds and quality furniture (mirror, writing table, chair, chair closet
and dresser.) Walls shall be painted or wall papered and kept clean and pleasing
to the eye. Windows shall be furnished with clean and appropriate draperies.
Floors shall be of good flooring materials.
All single bedrooms shall have a floor area of not less than nine (9 square
meters and all twin-rooms or double-rooms shall have a floor area of not less
than sixteen (16 square meters.
There shall be vacuum jugs or thermos flasks with drinking water with
glasses in each bedroom. There shall be adequate supply of clean linen, blankets
and towels that shall be changed regularly.
c. Parking - There shall be adequate parking space for vehicles proportionate to the
number of lettable rooms and other public facilities of the inn.
d. Reception - There shall be a reception and information counter attended by
qualified, trained and experienced staff. There shall be a lobby and a wellappointed lounge for seating and/or reading purposes.
e. Telephone - There shall be adequate telephone facilities for the use of all guests in
all public areas. Services for long distance telephone calls or overseas shall be
made available to guests.
f. Radio/Television - There shall be provisions for radios and/or television sets for
the use of guests upon request.
g. Dining Room - There shall be well-equipped, well-furnished and well-maintained
dining room/restaurant for its guests as well as the public in general. A kitchen,
pantry and cold storage shall be designed and organized to ensure efficiency of
operation and shall be well-maintained, clean and hygienic.
h. Security - Adequate security shall be provided to all guests and their belongings.
i.
Emergency Power - Inns with more than fifty (50 lettable rooms shall have
emergency power facilities to light the common areas and emergency exits in case
of power failure.

Page32/Ord.
No. 495
j.
Fire Fighting Facilities - Adequate fir fighting facilities shall be available as

required and specified by the local fire department in the locality and/or the Fire
Code of the Philippines.
CHAPTER X: STANDARD REQUIREMENTS FOR MOTELS
SECTION 109. REQUIREMENTS FOR MOTELS - for the purposes of accreditation,

the following are the minimum requirements for the establishment, operation, and
maintenance of motels:
a. Location - The motel, except those already existing, shall be located along or close
to the highways or major transportation routes. It shall have at least ten (10)
units.
b. Garage- The motel shall have an individual garage or a common parking space for
the vehicle of its guests.
c. Bedroom - Each unit shall be provided with a fully air-conditioned bedroom, or at
least, an electric fan, and shall be furnished with comfortable bed/s clean
pillows, linen and bed sheets.
d. Toilet and Bathroom - The units shall be provided with attached toilet and
bathroom with cold and hot water, clean towels, tissue paper and soap.
e. Telephone - There shall be a telephone or call-bell in each unit.
f. Staff and Service - The motel staff shall be trained, experienced, courteous and
efficient. They shall wear clean uniform while on duty.
g. Medical Services - Medical service4s on an emergency basis shall be made
available.
h. Fire fighting-Facilities - Adequate fire-fighting facilities shall be provided for each
separate unit/building, in accordance with the Fire Code of the Philippines.
i.
Lighting - Lighting arrangement and fixtures in all units shall be adequate.
j.
Housekeeping - Efficient housekeeping shall be maintained.
k. Maintenance - efficient maintenance of the motel in all its sections (i. e. building
ground, fixtures, furniture, public rooms, air-conditioning, etc. shall be provided
on a continuing basis.
l.
Other Facilities - The motel may, at its option, serve food and drinks exclusively to
its guest, and install such other special facilities necessary for their business.
m. Signboard - All motels shall keep and display in a conspicuous place outside the
establishment a signboard showing clearly the name of the motel.

Page33/Ord.
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SECTION 110. REGISTRY - All motels shall keep a Motel Registry Book. All guest
seeking accommodation in the establishment shall be required to register the particulars in
the Registry Book:
a. Full name;
b. Address;
c. Number, date and place of issue of Residence Certificate Class A or Driver's
License, or Passport
The motel management is required to maintain a separate logbook of the plate
number of the vehicles or cars used to its customers or guests coming into or leaving
the motels.
SECTION 111. ENTRY IN THE MOTEL REGISTRATION BOOK - The date
prescribed in the preceding section shall be entered forthwith by the guests, or if unable to
write, by the keeper or motel clerk.
SECTION 112. MINORS TO BE ACCOMPANIED BY PARENTS OR GUARDIAN - No
motel shall accept for lodging or accommodation any person below 18 years of age unless
accompanied by a parent or guardian.
SECTION 113. DEPARTURE OF GUESTS - On the departure of the guests, the
motel clerk shall record in the Registry Book of the date and hour of their departure.
SECTION 114. ROOM RATES - In addition to daily rates, motels may likewise impose
wash-up rates. No guest who desires to be accommodated on a daily rate basis shall be
refused.
The rental rate shall be posted prominently at the reception counter and/or at the
door of each room.
CHAPTER XI: STANDARD REQUIREMENTS FOR PENSIONS
SECTION 115. REQUIREMENTS FOR PENSIONS - For purposes of accreditation,
the following are the minimum requirements for the establishment, operation and
maintenance of a pension.
a. Size - A pension shall have a five (5 lettable rooms).
b. Bedrooms - The bedrooms shall be provided with sufficient number of
comfortable beds commensurate with the size of the room.
Each room shall have adequate natural as well as artificial light and
ventilation. It shall be provided with at least an electric fan, writing table, a
closet, a water jug with glasses proportionate to the number of beds in the room.
Rooms shall be clean and presentable and reasonably furnished to depict the
true atmosphere of a Filipino home.

Page34/Ord.
No. 495
c. Common Toilet and Bathroom - The establishment shall provide a toilet and
bathroom to be used in common by the guests. There shall be at least one (1
toilet and one (1 bathroom/shower for every five (5 guests.
d. Linen - There shall be adequate supply of clean linen and towels. Soap and tissue
paper shall be provided at all times.
e. Living Room - There shall be a reasonably furnished lounge or living room area
commensurate with the size of the pension where guests may receive visitors,
watch television or read.
f. Dining Room - The pension shall have a dining room which shall be available for
the common use of its guests.
CHAPTER XII: STANDARD REQUIREMENTS FOR HOMESTAY SITES
SECTION 116. MINIMUM REQUIREMENTS. For purposes of accreditation, the
following are the minimum requirements for the operation and maintenance of homestay
sites in accordance with the Department's National Homestay Program:
a. Homestay Sites
1. There is prevailing peace and order situation in the area.
2. There are existing natural and man-made attractions in the community.
3. Site is easily accessible to tourists and with existing transportation services,
good road condition and other basic community infrastructures.
4. The host community is willing to join the National Homestay Program.
5. There is a dearth of commercial accommodation facilities in the area to service
tourists.
b. Home Facilities
1. Structures are of durable building materials and are in good, presentable
condition.
2. The surroundings are pleasant and healthful.
3. There shall be at least one (1) adequately furnished guestroom to
accommodate paying visitors.
4. The following shall be available:
- extra bed/s
- adequate lighting system
- running water or if not available, adequate supply of water
- clean and well-maintained toilet and bathroom facilities
- meals at reasonable rates
- electric fan or other means of ventilation
c. Training - Family members shall have completed the Department training
workshop on Homestay Program.
TITLE V - TRAVEL AND TOUR AGENCIES
CHAPTER I - APPLICATION FOR MAYORS PERMIT
SECTION 117. WHO MAY APPLY FOR A MAYORS PERMIT - The following may
apply for a Mayors Permit as a travel and tour agency:

Page35/Ord.
No. 495
A resident Filipino citizen.
Partnership organized under the laws of the Philippines, with at least 60% of the
capital owned by Filipino citizens, and
Corporation organized under the laws of the Philippines, with at least 60% of its
subscribed common or voting shares of stocks owned by Filipino citizens and the
composition of its Board of Directors is at least 60% Filipino.
SECTION 118. SUPPORTING DOCUMENTS TO BE SUBMITTED WITH THE
APPLICATION - Application to operate as a travel and tour agency shall be supported by
documents to be submitted as follows:
In case of partnership or corporation, a copy of the Certificate of Registration
with the Securities and Exchange Commission.
If a sole proprietorship, a copy of the registration of the business name with
the Bureau of Domestic Trade together with the owners statement of assets and
liabilities. (DTI)
Two-year projected financial statements to reflect among other things, a
minimum working capital of P500,000.00.
Surety bond in the amount of at least P200,000.00 for inbound tour
operation and P500,000.00 for inbound and outbound operation, issued by a duly
accredited bonding company in favor of the City of Puerto Princesa and the
conditioned to answer for any and all liabilities resulting from or incurred in the
course of travel and tour operation in accordance with the findings and resolution of
the Office which shall be valid for a period of one (1) year from the date of the
issuance of license.
Complete list of personnel, including tour guides and travel representatives, if
any, together with one (1) 1 x 1 photo of each, their corresponding Personal
Information Sheet.
For alien personnel, valid visa from the Bureau of Immigration and the proper
permit from the Department of Labor and Employment.
Contract of lease of the office space intended for the use of the agency, which
office space shall be at least sixteen (16) square meters in area.
Board of Directors resolution designating the person authorized to sign and
transact business with the Office in behalf of the applicant.
FOR INBOUND OPERATIONS:
The manager must be a resident of the Philippines without any pending case
in any court, administrative or quasi-judicial body, with admissible proof of at least
two (2) years experience in tour/travel agency operations or has earned
baccalaureate degree in Tourism or has satisfactorily completed a course in Tourism
Agency Management.
Proof that at least two (2) of the permanent staff have at least two (2) years
experience in tour operation.
With at least two (2) licensed and accredited tour guides.
Tie-up through a memorandum of agreement with a licensed and accredited
transport operator.
FOR OUTBOUND OPERATIONS:
The manager must be a resident of the Philippines without any pending case
in any court, administrative or quasi-judicial body, with admissible proof of at least

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two (2) years experience in tour/travel agency operations or has earned
baccalaureate degree in Tourism or has satisfactorily completed a course in Tourism
Agency Management.
Proof that at least two (2) of the permanent staff have satisfactorily completed
a ticketing and reservation course and have at least one (1) year work experience.
FOR INBOUND AND OUTBOUND OPERATIONS:
The documents to be submitted for this purpose shall be the same as those
listed above.
SECTION 119. VALIDITY OF THE MAYORS PERMIT - The mayors permit duly
issued shall be valid until the 31st day of December.
SECTION 120.
SUPPORTING DOCUMENTS TO BE SUBMITTED FOR THE
ANNUAL RENEWAL OF THE MAYORS PERMIT - Travel and tour agencies shall be
required to submit the following documents upon renewal:
A copy of the amended Articles of Incorporation or Articles of Partnership and
By-Laws, if applicable.
The list and information sheet of additional personnel, if any, or change in the
manpower complement of the agency.
Proof of renewal of surety bond, valid for one year from the date of issuance of
the Mayors Permit.
Certification of good standing from the Association where the travel agency is
a member.
Proof of DOT Accreditation
SECTION 121. MINIMUM OFFICE REQUIREMENTS - The Travel and Tour Agency
shall comply with the following office requirements:
It shall be located in a commercial district and independent of any residence.
It shall be used exclusively for the travel agency business purposes.
It shall occupy an office space of not less than 16 square meters
SECTION 122. ESTABLISHMENT OF A BRANCH - Before the establishment of a
branch within the city, the travel agency shall give formal notice to the Office. The Puerto
Princesa City Tourism Office shall forthwith conduct an ocular inspection on the proposed
branch.
SECTION 123.
DOCUMENTS TO BE SUBMITTED IN SUPPORT OF AN
APPLICATION TO ESTABLISH AND OPERATE A BRANCH - The documents to be
submitted by travel and tour agencies for this purpose shall be as follows:
Resolution signed by all members of the Board of Directors, in case of a
corporation, approving its establishment (or authorizing its continuation, if renewal)
and the person authorized to sign application;
Affidavit executed by the General Manager of the main office acknowledging
the existence of said office, assuming full responsibility for its operations, and
certifying that it is not managed nor operated by person/entities other than the duly
accredited employees or officers as indicated in the application form.
List of personnel and their respective designation, citizenship, home address
and one 1x1 photo of each, together with an NBI or police clearance.

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Amended Articles of Incorporation and By-Laws, if applicable.
Surety Bond of Twenty Thousand Pesos (P20,000.00).
Payment of registration fee of One Thousand Pesos (P1,000.00) per branch.
Proof of DOT Accreditation
SECTION 124. ACCESS OF THE OFFICE REPRESENTATIVES TO AGENCYS
RECORDS - The Office through its official representative shall have access to the agencys
records for verification of compliance with the requirements of the Office.
CHAPTER II - SUPERVISION OF THE OPERATIONOF TRAVEL AGENCIES AND TOUR
OPERATORS
SECTION 125.
PRIOR APPROVAL REQUIRED FOR THE TRANSFER OF
MAYORS PERMIT - The Mayors Permit is a matter of privilege and may only be issued to
qualified applicants. Accordingly, no travel and tour agency shall transfer or alienate in
whatever manner its Mayors Permit without prior approval from the Office.
SECTION 126. TRANSFER OF OWNERSHIP - Transfer of substantial rights on
ownership or shares of interest therein that would culminate in the transfer of majority and
controlling rights should be with prior notice to the Office.
SECTION 127. DOCUMENTS TO SUPPORT APPLICATION FOR MAYORS PERMIT
- All certifications, affidavits, documents or other papers as may be required by the Office
to support the application for Mayors Permit to engage in the business of travel agency and
tour operator shall be signed by the Chief Executive Officer/Manager or any person named
in the Board resolution or person designated in its By-Laws authorized to sign the
resolution.
SECTION 128. DISPLAY OF MAYORS PERMIT - The Mayors Permit shall be
displayed at a conspicuous place in the public part of the office of the travel agency and
tour operator.
SECTION 129. SCHEDULE OF CHARGES - The travel agency shall file with the
Office and shall readily make available in printed or mimeographed form a schedule of
charges on all services and related fees. Any change in the charges shall be communicated
to the Office within seven (7) days from such change. Further, if by any reason, charges
shall be lowered as a promotional campaign, the travel agency shall have an approved
promo price from the DTI, Xerox copy of which shall be submitted to the Office.
SECTION 130. TOURISM ACTIVITIES - All tourism activities such as but not
limited, to Family packages. Lakbay-Aral, Conventions, Meetings/Summit and Forums in
Puerto Princesa City should be handled solely by local licensed Tour and Travel Agencies.
In this connection, it shall be unlawful for other agencies operating outside of Puerto
Princesa to engage in the business without being affiliated with accredited or local licensed
travel agencies.
SECTION 131. PROMOTIONS - All promo packages for hotels and accommodation,
travel agencies, tour operators and transport group must be endorsed to the Department
of Trade and Industry and duly approved within a specified period of time, copy furnished
the City Tourism Office.

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It shall be the duty of primary enterprises to honor and abide within the provisions of the
Code of Ethics, particular to the operation, rates, conduct of affairs as furnished the Office.
TITLE VI - TOUR GUIDES
CHAPTER I - CLASSIFICATION OF TOUR GUIDES
Tour Guides shall be classified as follows:
Community Eco-Tourism Guide- Tour guide only within a Community Based
Sustainable Tourism Project directly assisted by the City Government and/or
assisted by and NGO, foundation or Private entity;
Local Tour Guide- Tour Guide classified by the CTO
SECTION 132: REQUIREMENTS FOR LOCAL TOUR GUIDES
a. Proof that the applicant has passed a seminar for tour guides duly conducted by
the Department of Tourism or other agencies duly authorized by the DOT to
conduct the seminar; provided, however, that this requirement may be waived,
where the applicant possesses special academic or professional qualifications
relevant to tourism;
b. Health Certificate issued by the City Health Office;
c. Certificate issued by Psychometrician;
d. Clearance from the Philippine National Police
e. Clearance from the National Bureau of Investigation;
f. Red Cross or City Health Office Certificate on Basic Life Support/ CPR Training
and Water Safety (if applicable)
For renewal:
Must pass the Refresher course set by the Office and/or DOT
Barangay Clearance
Community Tax Certificate
Latest Income Tax Return
DOT Accreditation
COMMUNITY ECO-TOURISM GUIDE:
Must pass the Basic Tourist Reception & Guiding Techniques Training Program
conducted by the Office and/or DOT
Red Cross or City Health Office Certificate on Basic Life Support/CPR Training and
Water Safety (if applicable)
Certificate of good moral character and membership in good standing issued by the
President of the Community Based Tourism Association
Barangay Clearance
At least 18 to 60 years old
Certification from the Office
For renewal:
Must pass the Refresher course set by the Office and/or DOT
Must be certified by the Community Based Tourism Association President
Barangay Clearance

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SECTION 133. RATES. Rates imposed for Tour Guiding fee shall be as follows:
For Local Tour Guide:
City Tour
P600.00
Island Hopping
700.00
Underground River
700.00
For Community Eco-Tourism Guide:
Fees imposed would vary depending upon the agreement with the NGO partner and
the City Government of Puerto Princesa which should be reasonable and fair.
SECTION 134. DUES AND OTHER FEES.
a.
A fee of One Thousand Five Hundred PESOS (P 1,500.00) REGULATORY FEE

shall be collected upon application for Local Tour Guide
b. A fee of Three Hundred Pesos P 300.00 for Community Eco- Tourism Guide be
collected upon application .
SECTION 135. VALIDITY OF TRAININGS AND SEMINARS. As provided for in
Section 132 of this Code, trainings and seminars is valid only for a period of two (2) years.
Refresher Courses shall be made available by the Office through the DOT.
SECTION 136. VALIDITY AND EFFECTIVITY OF TOURGUIDE LICENSE. Tour
guiding license shall be for a period of one year reckoning from the date of issuance of
permit.
SECTION 137. TOUR GUIDING CARD.
a. A Tour Guiding Card shall be provided by the Office to a Local Tour Guide upon
presentation of his/her permit/license. Said card shall be in full use for a period
of four (4) years where upon expiration of the one year validity, the Office shall
imprint a new date of validity in a special sticker tape duly authenticated. After
good and full use of the License Card for a period of four (4) years, a new card
shall be provided for by the DOT.
b. For Community Eco-Tourism Guide a Regular ID shall be provided by the CBST.
SECTION 138. WEARING OF IDENTIFICATION CARD - A tour guide shall wear ID
at all times while in the performance of his/her duties. Said ID shall be provided by the
DOT.
SECTION 139. UNIFORM. A tour guide must be properly and decently dressed in
the conduct of his/her official function in tour guiding, preferably that which represents the
agency where he/she is connected. Or as the case maybe, the uniform set as standard in
tour guiding by the organization which he/she is a member.
TITLE VII - TOURIST TRANSPORT OPERATORS
CHAPTER I - BASIC REQUIREMENTS FOR TOURIST LAND TRANSPORT VEHICLES

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SECTION 140. REQUIREMENTS - For purposes of registration and licensing, the

following are the basic requirements for the operation and maintenance of tourist transport:
Registered carrying capacity - A tourist transport operator shall only be
allowed to apply for license for the number of units covered by its franchise.
Roadworthiness - To be able to register, every tourist transport must be found
roadworthy upon inspection by the Office in coordination with the Land
Transportation Office (LTO) and shall not, in the case of bus or coaster, be more than
ten (10) years old, reckoned from the year of manufacture, nor more than seven (7)
years for a tourist car.
Ventilation - Every tourist transport shall be properly equipped with adequate
air-conditioning units.
Fire fighting facilities - A tourist transport shall be provided or installed with
at least one (1) portable fire extinguisher for the protection of its passengers.
Audio or sound system necessary to address the guest/tourist to provide
briefing and necessary information.
Imprint of companys name and logo One sticker of the company name and
logo shall be placed on the tourist transport.
Public address system - For tourist buses and coasters, a public address
system must be installed.
First-Aid kit - Every tourist transport shall be provided with a first-aid kit and
an adequate supply of emergency medicine.
Seats - Every tourist transport shall be provided with clean and comfortable
seats. There shall be no overloading in order to protect the comfort and safety of the
riding tourist/guest and shall at all times
Maintain the NINE (9) passengers plus ONE (1) tour guide and ONE (1) driver
for vans, THREE (3) plus passengers plus ONE (1) tour guide and ONE (1) driver for
cars, and maximum capacity for both coasters and vans. No two (2) people should be
sharing one seat whether adult or minor with age of five (5) and above.
Space - A tourist shall have enough legroom and sufficient storage space.
Garage - Every tourist transport operator shall provide an adequate garage
and repair shop for the maintenance of its equipment, as well as parking space
sufficient to accommodate all its registered units.
Such other requirements as may be promulgated by the Office.
SECTION 141. CLEARANCE - In case of original registration and/ or transfer of
ownership of tourist transport, the necessary clearance from the City Tourism Office shall
be secured prior to the registration.

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SECTION 142. STICKERS - After registration and issuance of license, it shall be
mandatory for all tourist transport to put the office sticker on the front and back
windshield of said vehicles for proper identification. All duly accredited transport van shall
also bear the DOT seal which shall be provided by the latter and which sticker seal shall be
placed at the upper right side of the windshield below the registration sticker.
CHAPTER II - REGISTRATION AND MAYORS PERMIT
SECTION 143. MANDATORY MAYORS PERMIT - No person, natural or juridical,
shall manage, operate or engage in the business of tourist transport services without first
having secured a valid Mayors Permit to operate the same. Any person who, being the
operator hereof, allows the same to be used in transporting tourists without the required
Mayors Permit to operate as such shall also be guilty of an offense under these rules.
SECTION 144. APPLICATION FOR MAYORS PERMIT - Any person, partnership,
or corporation desiring to operate and/or engage in the business as tourist transport
operator shall accomplish in quadruplicate and file with the Office, the application for
Mayors Permit prescribed for such purpose
SECTION 145. AUTHORIZED SIGNATORIES - In the filing of the application for a
Mayors permit to operate as a tourist transport operator, the following shall be considered
authorized to sign said application:
In the case of sole proprietorship, the owner thereof.
In the case of partnership, one of the partners designated in a sworn certification by
all the partners to sign the application.
In the case of corporation, the person named in a board resolution as authorized to
sign the application or person so designated in its By-laws.
SECTION 146. DOCUMENTS REQUIRED TO SUPPORT APPLICATION FOR A
MAYORS PERMIT TO OPERATE AS TOURIST TRANSPORT OPERATOR - The
application shall be accompanied by the following documents:
Business name certificate and all amendments thereto, if any, in the case of
single proprietorship. In the case of a corporation, a certified true copy of the Articles
of Incorporation, its By-laws or Articles of Partnership or amendments thereto, if any,
duly registered with the Securities and Exchange Commission.
Proof of ownership or lease over an area adequate to serve as maintenance
depot and garage for all its units.
A list of names of all officials and all employees and their respective
designations, nationalities, home addresses, certified correct under oath by the
General Manager/ President.
Office.
Such other papers or documents as may be required from time to time by the
SECTION 147. DOCUMENTS REQUIRED TO SUPPORT APPLICATION FOR

REGISTRATION OF VEHICLES AS TOURIST TRANSPORT - The application shall be
supported by the following documents:

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Certificate of inspection by the LTO for the CTO registration of the tourist transport.
A copy of the LTFRB certificate of public conveyance franchise or authorization.
A copy of the transport rates as approved by the LTFRB.
A compulsory motor vehicle liability in the amount of not less than the following:
Third Party Liability - P 20,000.00 per unit
Passenger Accident - P 12,000.00 per person
Proof of prior approval pursuant to Presidential Decree No. 381.
Pictures of the vehicles showing the side, back and front views thereof with the
companys name and logo imprinted at its rear and side, respectively;
Roof tagging; and
Such other papers or documents as may be required from time to time by the Office
as provided for by the DOT under RA 9593.
SECTION 148. LICENSE FEE PER UNIT - Upon approval of the application, an
annual license fee per unit shall be collected from the applicant, as follows:
a. Bus
P 800.00
b. Coaster P 800.00
c. Van
P 600.00
d. Car
P 600.00
e. Tricycle P 200.00
SECTION 149. VALIDITY OF MAYORS PERMIT - The Mayors Permit duly issued
to any transport operator shall be valid for a period of one (1) year from its date of issue
until the 31 st of December of the year of issuance of the license unless sooner revoked for
cause by the Office.
SECTION 150. RENEWAL OF MAYORS PERMIT - The license shall be renewed
immediately after the date of expiration.
SECTION 151. DOCUMENTS REQUIRED FOR APPLICATION FOR RENEWAL OF
MAYORS PERMIT AS TOURIST TRANSPORT OPERATOR - The application for the
renewal of license shall be supported by the following documents:
A copy of the amended or revised articles of incorporation or articles of partnership
and By-laws, if applicable, authorizing the continuation of business.
The list and information sheets of additional personnel, if any, including any changes
in the manpower complement of the company.
Audited financial statements and income tax returns covering the preceding years
operation, provided that if this requirements is not available, the same shall be
submitted not later than April 30 of the current year, and
A resolution of the Board of Directors authorizing the continuation of business as the
case maybe.
CHAPTER III - REGULATION, CONTROL AND SUPERVISION OF TOURIST TRANSPORT
OPERATORS
SECTION 152. TOURIST TRANSPORT SERVICE - Tourist transport service offered
on a regular point-to-point run shall be priced at rates higher than those charged by public
utility operators for the same route. The points of departure and destination for a tourist
transport regularly plying a route shall be a hotel, resort or such similar tourism facility
and picking up or unloading of passengers in between such points is prohibited.

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SECTION 153. CHARTER RATES - A tourist transport operator shall charge only
charter rates as previously approved in accordance with this Code.
SECTION 154. REGULAR RUN ON P.U.V ROUTES - In cases where a tourist
transport operator makes the only regular run on a particular route, it may be allowed to
run on public utility vehicle routes, provided that there is a prior approval by the LTFRB
under conditions and requirements it may prescribe.
SECTION 155. MANNER OF FIXING RATES - The fixing of rates for tourist
transport shall be the responsibility of the LTFRB for land transport upon recommendation
of the Committee on Transportation of the Sangguniang Panlungsod except for tricycle and
sea ferry vessels. No tourist transport operator shall charge rates other than those so
prescribed under the tariff of fees.
SECTION 156. APPLICATION FOR INCREASE OF TRANSPORTATION RATES - All
applications for increase of transportation rates for tourist land transport except for tricycle
and sea ferry vessels shall be filed before the Office of the Sangguniang Panlungsod which
shall be endorsed to LTFRB for proper disposition and approval.
SECTION 157. BURDEN OF PROOF FOR REASONABLE INCREASES - The
applicant shall have the burden of showing that the proposed increase is fair and
reasonable.
SECTION 158. DOCUMENTS TO ACCOMPANY APPLICATION - Income statements,
balance sheets, and cash flow statements for the two (2) years immediately preceding the
date of application for increase of transportation rates as well as other pertinent data shall
accompany the application.
SECTION 159. FINDINGS OF THE OFFICE - Within a reasonable period, the Office
shall make its findings on the application. Such findings, together with all the pertinent
records of the petition, shall immediately be transmitted for the action of the LTFRB.
SECTION 160.- COMPLAINTS AGAINST TOURIST TRANSPORT OPERATORS
AND/ OR EMPLOYEES By the recommendation of the Office, the City Legal Office shall
exercise quasi- judicial powers in the resolution of cases filed against tourist transport
operators and/or their employees in accordance with its rules and procedures governing
complaints.
SECTION 161. VISITORIAL POWER - In the discharge of the regulatory functions,
the Office shall exercise visitorial powers over the operations of the licensed tourist
transport operators.
SECTION 162. PRIOR APPROVAL FOR TRANSFER OF MAYORS PERMIT - A
Mayors Permit is a matter of privilege and may only be issued to qualified applicants.
Accordingly, no tourist transport operator shall transfer or alienate in whatever manner its
permit without prior approval from the Office. Any transferee shall comply with all
requirements and procedures for the issuance of a Mayors Permit as prescribed herein.

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SECTION 163. TRANSFEREES RESPONSIBILITY - The transferee of a Mayors
Permit shall pay the corresponding fee and the new operator, unless otherwise stated (or
stipulated), shall not be absolved from any responsibility as to contracts, money claims,
damages or other liability arising out of and in the course of the operations conducted by
its predecessor.
SECTION 164. TRANSFER OF OWNERSHIP - Transfer of substantial rights on
ownership of shares of interest therein that would culminate in the transfer of majority and
controlling rights shall be reported to the Office within ten (10) working days. The Office
shall evaluate the credentials and qualifications of the new and decide to revalidate the
license.
SECTION 165. DISPLAY OF STICKER - The LTFRB sticker shall be displayed in
the upper front passenger side of the windshield and the DOT Accreditation Sticker below
it.
CHAPTER IV: STANDARD REQUIREMENT FOR TOURIST WATER TRANSPORT
VESSELS
SECTION 166. MINIMUM REQUIREMENTS. - For purposes of accreditation, the
following are the minimum requirements for the operations and maintenance of a
water transport.
a. Restrooms - There shall be at least one restroom each with toilet and washing
facilities for male and female located at the passenger accommodation area. In
addition, there shall be a common toilet and bath at the cabin area for long-haul
trip. Tissue paper, soap and hand/paper towel shall also be provided.
b. Reception - A receptionist shall be available to usher in guests.
c. Refreshments and Dining Area - There shall be a refreshment area which shall be
well-stocked at all times. In case of long-haul trips, a dining area capable of
seating, at least, one-fourth (1/4) of the total passengers at one serving shall be
provided with appropriate and well-maintained furniture.
d. Promenade Area - There shall be a promenade or airing space at the upper deck
for the exclusive use of passengers.
e. Baggage Area - There shall be a baggage area provided with racks or similar
convenient and safe storage in the passenger accommodation areas.
f. Service and Staff - Adequate number of well-trained, well-groomed, experienced,
efficient and courteous staff shall be employed. They shall wear clean uniforms at
all times. Front-line staff shall have a good speaking knowledge of English.
g. Lighting - adequate lighting arrangement and fixtures shall be installed in all
levels of the vessel in accordance with the Philippine Merchant Marine Rules and
Regulations.
CHAPTER V: STANDARD REQUIREMENTS FOR TOURIST AIRPORT TRICYCLES

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SECTION 167. MINIMUM REQUIREMENTS As provided for under existing
Ordinances, Rules and Regulations promulgated by The CTFRB.
TITLE VIII - PROFESSIONAL CONGRESS / EXHIBIT ORGANIZERS
CHAPTER I - LICENSING
SECTION 168. MANDATORY LICENSING - No person, natural or juridical, shall
operate as a professional convention organizer (PCO), without first being registered and
licensed by the City Tourism Office.
SECTION 169. WHO MAY APPLY FOR LICENSE - The following may apply for a
license as PCO:
A resident Filipino citizen.
Partnership organized under the laws of the Philippines, at least 60% of the capital
of which is owned by Filipino citizens, and
Corporation organized under the laws of the Philippines, at least 60% of its
subscribed common or voting shares of stocks owned by Filipino citizens and the
composition of its Board of Directors at least 60% Filipino.
SECTION 170. REQUIREMENTS FOR LICENSE - The basic requirements shall be
those provided under the local ordinance and those that are provided in R.A 9593.
SECTION 171. LICENSE FEE - Upon approval of the application, a license shall be
issued to the applicant upon payment of an annual fee of One Thousand Pesos (P
1,000.00).
SECTION 172. VALIDITY OF LICENSE - Subject to an annual review, the license
shall be valid for two (2) years from the date of issuance.
SECTION 173. DOCUMENTS REQUIRED FOR RENEWAL OF LICENSE - The
application for renewal of license shall be supported by the documents to be listed under
R.A. 9593.
CHAPTER II - REGULATION, CONTROL AND SUPERVISION OF PCOs
SECTION 174. VISITORIAL POWERS - In the discharge of regulatory functions, the
Office shall exercise visitorial powers over the operations of the licensed PCOs.
SECTION 175. REQUIREMENT FOR TRANSFER OF LICENSE - The license is a
matter of privilege and may only be issued to qualified applicants. Accordingly, no PCO
shall transfer or alienate in whatever manner its license without prior approval of the
Office. Any transfer shall comply with all the requirements and procedures for the issuance
of a license as prescribed herein.
SECTION 176. TRANSFEREES RESPONSIBILITY - The transferee of a license
shall pay the corresponding license fee and the new operator, unless otherwise stipulated,
shall not be absolved from any responsibility as to the contracts, money claims, damages or

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other liability arising out of and in the course of the operations conducted by its
predecessor.
SECTION 177. TRANSFER OF OWNERSHIP - Transfer of ownership of shares or
interest therein that would culminate in the transfer of majority and controlling rights shall
be reported to the office, which will evaluate the credentials and qualifications of the new
owners, and decide on the revalidation of the license.
SECTION 178. DISPLAY OF LICENSE - The license shall be displayed in a
conspicuous place in the public part of the office of the PCO.
SECTION 179. ADVERTISEMENT - No PCO shall advertise its business or services
through the media without specifying in the ad item itself its license number.
TITLE IX: SECONDARY ENTERPRISE
CHAPTER I: STANDARD REQUIREMENT FOR RESTAURANT
SECTION 180. MINIMUM REQUIREMENTS - For the purposes of accreditation the
following are the minimum requirements that must be complied with by the restaurants:
a. Location - The locality and environs including approaches shall be with proper
ingress and egress. The facade and architectural features of the building shall be
appropriate designed.
b. Parking - There shall be an adequate, secured parking space provided for free to
customers.
c. Reception - A receptionist shall be available to usher in guests. A waiting lounge
with a telephone shall also be provided.
d. Dining Room- Furnishing - The dining room shall be adequate in size, with
sufficient and well-maintained furniture. Flooring materials shall be kept clean at
all times.
1. Atmosphere - The restaurant shall have a pleasant atmosphere.
2. Cuisine - There shall be cuisine of good quality and presentation available
during normal meal hours and served with distinction. Raw food used shall
meet minimum government and international standards.
3. Menu Book/Card - There shall be a menu book or card which shall be
presentable, clean and easy to read with the menu items listed in logical
sequence. All items shall be made available at all times a best-effort basis.
4. Linen - All tables shall have clean table cloth and cloth napkins of good
quality. They should not be fade, nor with frayed edges and stains and should
be changed after every service.
5. Crockery - No piece of crockery, cutlery and tableware in use shall be chipped
or grazed. The silverware shall be kept polished and clean at all times.
e. Service and Staff - Adequate number of well-trained, well-groomed, experienced,
efficient and courteous stall shall be employed.
f. Bar- The bar shall be well-stocked at all times.

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g. Comfort Rooms - All comfort rooms shall be with good quality fixtures and fittings
and provided with running water. The floor and the walls shall be covered with
impervious materials of good quality workmanship and shall be kept clean and
sanitary at all times. Tissue papers, soap, paper towels and/ or hand drier shall
be provided.
h. Kitchen - The kitchen, pantry and cold storage shall be in good operating
condition at all times and shall be well-equipped and hygienic. Equipment
necessary to maintain a high standard of sanitation and hygiene shall be
installed and used.
i.
Lighting - Adequate lighting dining rooms, public rooms, comfort rooms, corridors
and other public areas.
j.
Airconditioning/Ventilation - All main dining or function rooms shall be fully

airconditioned and/or well-ventilated.
k. Maintenance - All sections of the restaurant (e.g.., building's exterior and interior,
airconditioners, kitchen, fixtures, plumbing, etc.) shall be maintained properly at
all times. A periodic vermin control program shall be maintained for all
establishments.
l.
Fire-fighting Facilities - Adequate fire-fighting facilities shall be provided in

accordance with the Fire Code of the Philippines.
CHAPTER II: STANDARD EQUIPMENTS FOR SHOPS/DEPARTMENT STORE

following are the minimum requirements that shall be complied with by shops/department
stores:
a. Physical Requirements - The establishment shall be fronting a major street or
thoroughfare or is situated in a shopping center/mall. The entrance and display
windows shall be attractively designed and adequately illuminated. The furniture
and decor of the establishment shall be presentable and functional at all times.
The shop shall be fully-air conditioned. Well-maintained restrooms shall be
provided for by the establishment itself, or in the event that the shop is located in
a shopping mall or commercial building, the common/public restrooms, shall be
made available to the clients or visitors.
In case of department stores
1 The store shall be in an edifice or a building or may be part of a shopping
mall/center.
2 Parking area shall be made available to clients.
3 There shall be appropriate directional signs.
4 There shall be provided an information counter
b. Staff - All members of the staff shall be well-groomed, courteous and efficient at
all times.
c. Service - Goods displayed in the shop window or show cases shall be provided
with clearly written price tags. A wide selection of goods shall be in stock. A

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receipt shall be supplied to the tourists for each purchase. The full name and
address of the establishment shall be printed on the receipt, together with the
number of the authorized business license. Purchase shall be itemized together
with the price, and any addition or tax paid or discount granted on the goods
shall be indicated. Discounts shall be given on the price of the goods marked on
the price tags. The business shall be responsible for the maintenance of its
facilities and premises and its immediate surroundings (sidewalk, yard, etc. In
case of antique shops, a certificate confirming authenticity shall be attached to
each article in accordance with the guidelines/instructions of the National
Museums.
CHAPTER III: STANDARD REQUIREMENTS FOR SPORTS & RECREATIONAL CLUB
following are the minimum requirements for the operation and maintenance of a sports and
recreational club.
a. Location - The locality and environs including approaches shall be pleasant with
proper ingress and egress. The face and architectural features shall be
appropriately designed.
b. Parking - There shall be provided adequate and secured parking space to
customers.
c. Security - Adequate security shall be provided at all times.
d. Reception - A receptionist shall be available to usher in guests. A waiting lounge
with telephone shall also be provided.
e. Dining Room - There shall be a dining outlet adequate in size, with pleasant
atmosphere and furnished with appropriate and well-maintained furniture.
f. Sports and recreational equipment - There shall be adequate sports and
recreational equipment available for rents.
g. Public Washrooms - There shall be provided adequate and accessible toilet
facilities separately for male and female. Tissue paper, soap, hand/paper towel
shall also be provided.
h. Locker area and facilities - There shall be adequate number of lockers for male
and female. Dressing areas and shower cubicles shall also be provided.
CHAPTER IV: STANDARD REQUIREMENTS FOR MUSEUM
following are the minimum requirements for the operation and maintenance of a museum.
a. Membership - The institution shall be a member of the National Committee on
Museums.
b. Location - The locality and environs including approaches shall be pleasant with
proper ingress and egress. The facade and architectural features shall be
appropriately designed.
c. Parking area - An adequate and secured parking space for customers shall be made
available.
d. Security - Adequate security shall be provided at all times.
e. Reception - A well-informed receptionist shall be available to usher in guests. A
waiting lounge with telephone shall also be provided.
f. Conference/Auditorium - There shall be a conference and/or auditorium provided
with audio-visual equipment and made available to the public.
g. Library - There shall be adequate equipped and made available to the public.

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h. Public Washrooms - There shall be adequate and accessible toilet facilities provided
separately for male and female. Toiletries shall, likewise, be provided.
CHAPTER
V:
STANDARD
REQUIREMENTS
FOR
TRAINING
CENTER
SECTION 184. MINIMUM REQUIREMENTS. For purposes of accreditation, the following

are the minimum requirements for the operation and maintenance of a training center.
a. Physical requirements:
1. Size of Classroom - The classroom shall be able to accommodate a minimum of
twenty (20) trainees per class. For purposes of workshop, the floor areas shall be
at a minimum of 1.5 square meters per trainee.
2. Lighting and Ventilation - Lighting and ventilation fixtures shall be so designed to
ensure an atmosphere conducive to training. A standby generator shall be made
available.
3. Restrooms - There shall be a separate male and female restrooms.
4. Refreshment/Dining Area - There shall be a refreshment/dining area accessible
to the trainees.
5. Classroom Facilities, Equipment and Supplies - The center shall be provided with
classroom complete with basic facilities, equipment and supplies needed in
conducting a training program.
6. Workshop/On-the-Job Facilities and Equipment Depending on the training
program/s being offered, there shall be adequate supply of the appropriate
facilities and equipment.
7. Reading Room - There shall be a reading room adequately provided with revelant
reference materials, books, journals, magazines and the like.
8. Other Support Facilities- There shall be tool/storage facilities provided.
b. Training Program
1. Relevance - The training program shall respond to the needs of the tourism
industry.
2. Objectives - Its objectives shall be clearly defined, realistic and attainable.
3. Content/Curriculum - The content/curriculum of the training program shall be
in consonance with its objectives. Topics shall be in proper and logical sequence
with due consideration to effectiveness of presentation in terms of trainees
comprehension.
4. Methodology - There shall be an effective, simple, and comprehensive
presentation of topics; clear description of examination scheme and test
instruments related to course objectives. There shall likewise be a relevant and
practical application of theories and concepts.
5. Minimum Requirements/Qualifications of Participants - Minimum qualifications
of participants shall be based on the standards acceptable to the tourism
industry.
6. Instructional Staff - The instructional staff shall have thorough experience and
knowledge on the subject matter and effective communication skills and teaching
style.
7. Monitoring and Evaluation Procedures - The training program shall carry
effective monitoring and evaluation tools.
c. Trainor/Faculty - Must have successfully completed the Training-the-Trainors
Program of the Department of Tourism and the Tourism Industry Board Foundation,
Inc. In lieu thereof, the trainor must show proof that she/he has thorough
experience and knowledge of the subject matter she/he is handling as well as
effective communication skills and teaching style.

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SECTION 185. REQUIREMENTS FOR RENEWAL OF ACCREDITATION. The application

for the renewal of accreditation shall be supported by the following:
a. List of all training programs conducted during the previous year including the
number of enrollees and graduates.
b. List of successful graduates per training program including skills acquired and
respective places of employment.
SECTION 186. ACCREDITATION OF TRAINING PROGRAM/TRAINOR. - A trainor on a
training program developed by an organization not normally engaged in training may seek
accreditation with the Department subject to compliance with the requirements provided for
in Section 6 (b) and Section 6 (c) hereof.
CHAPTER VI: STANDARD REQUIREMENTS FOR REST AREAS IN GASOLINE STATION
SECTION 187. MINIMUM REQUIREMENTS. - For purposes of accreditation, the following
are the minimum requirements for the operation and maintenance of rest areas.
a. Location - The locality and environs including approaches shall be pleasant with
proper ingress and egress and shall be located along a major highway or road.
b. Parking - There shall be adequate parking area for customers.
c. Rest Room - There shall be a rest room with adequate, clean and well-maintained
toilet and washing facilities. Tissue paper, soap, hand paper/towel shall also be
provided.
d. Signage - There shall be a rest room signage visible from major approaches and
which shall be well-illuminated at night.
e. Service and Staff - Adequate number of well-trained, properly-groomed, efficient
and courteous staff shall be employed. They shall wear clean uniforms at all times.
f. Gasoline Station - The gasoline station shall be clean and well-maintained. It shall
also be well-illuminated at night
g. Sundries Shop - There shall be an adequately stocked sundries shop which shall
be clean and well-maintained.
CHAPTER VII: GENERAL RULES ON THE OPERATION AND MAINTENANCE OF
TOURISM-RELATED ESTABLISHMENTS
SECTION 188.
FIRE-FIGHTING FACILITIES. Fire-fighting facilities shall be
SECTION 189. MAINTENANCE. - All facilities of the establishment concerned shall
be properly maintained at all times. A periodic vermin control program shall be conducted.
SECTION 190. AIR CONDITIONING/VENTILATION. All enclosed areas of the
establishments concerned shall be fully-air conditioned or well-ventilated.
SECTION 191. PROHIBITED ACTS AND PRACTICES.
a. No pets or animals shall be allowed within the premises.
b. Ambulant vendors shall be prohibited from peddling their wares within the
premises.
c. All forms of gambling drunkenness or disorderly conduct of any kind shall be
prohibited in the establishments and within its immediate premises.

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d. Keepers, managers or operators shall exert all possible efforts not to permit any
person whom they know or have reason to believe to be either a prostitute,
pedophile or of questionable character to use the establishment for purposes of
immoral/illegal activities. They shall immediately report to the nearest police
station the presence in the premises of any such person.
CHAPTER VIII: CATEGORIES OF SPA
SECTION 192. CATEGORIES OF SPA - For purposes of accreditation, spas are
categorized as follows, namely:
a. Day Spa
b. Destination Spa
c. Resort Spa
SECTION 193. MINIMUM STANDARD REQUIREMENTS - For purposes of
accreditation, the following are the minimum standard requirements for the operation and
maintenance of spa:
a. Location and Environment - The spa shall be situated in a safe and reputable
location with clean, calm and relaxing environment:
b. Lounge & Reception Counter - There shall be a reception counter attended by
qualified staff and a reasonably furnished lounge with seating facilities
commensurate with the size of the spa:
c. Food Bar - There shall be a well-maintained and well-stocked food bar for clients:
d. Washrooms There shall be separate clean and adequate washrooms for male and
female provided with running water, hand dryer and toiletries:
e. Locker Rooms - There shall be separate male and female locker rooms for guests
f. Shower Rooms - There shall be separate male and female shower and changing
rooms:
g. Treatment Rooms There shall be separate unlocked treatment rooms for male and
female:
h. Services - The spa shall provide all of the following services in addition to other
spa-related amenities which it may offer:
1. Massages - Swedish, Lymph Drainage & Reflexology, etc...;
2. Steam, Sauna and/or Water Baths and;
3. Body Treatments - One or more of the following: body packs and wraps,
exfoliation, body toning/ contouring, waxing, hand & foot care.
i. Staff
1. There shall be adequate number of well-trained, well-groomed, experienced,
courteous and efficient staff.
2. There shall be at least one DOH- registered massage therapist supervising a
maximum of 20 massage attendants; and
3. The staff shall wear clean, proper and non-transparent uniform at all times.
J. Steam, Sauna and Water Baths - The steam, sauna and water baths shall be
maintained in a level of temperature which will not cause adverse reactions to user.
Safety signages shall be provided to include information on allowable maximum
temperature, duration of stay and guide in operating temperature regulator:
k. Linen - There shall be adequate supply of linen, towels and appropriate garments
such as sarongs of good quality which shall be kept clean:
l. Employees Facilities - There shall be adequate and well-maintained locker rooms
and bathrooms for male and female employees:

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m. Parking - There shall be adequate secured parking space provided for free to
customer/guests:
n. Emergency Generator - There shall be a high-powered generator capable of
providing full power in all areas of the establishment except those spas located in a
commercial building with its own emergency generator capable of supplying the
power requirements of its tenants:
o. First Aid Cabinet - There shall be a well-stocked first aid cabinet available at all
times; and
p. Facilities for Disabled - There shall be facilities and provisions for the disabled in
accordance with Batas Pambansa Blg. 344 promulgated on May 1985, otherwise
known as an Act Enhancing the Mobility of Disabled Persons.
CHAPTER IX: GENERAL RULES ON THE OPERATION AND MAINTENANCE OF SPA
SECTION 194. MAINTENANCE. Maintenance of all sections of the spa shall be on a
continuing basis taking into consideration the quality of equipment and supplies.
SECTION 195. SANITATION. Sanitation measures like cleaning and sterilizing of
equipment, robes, sheets, blankets, pillow case, towels or other materials which may come
in direct contact with the clients' body shall be adopted in accordance with the standards
prescribed under Presidential Decree No. 856 otherwise known as the Sanitation Code of
1976.
SECTION 196. FIRE-FIGHTING FACILITIES. Fire-fighting facilities shall be
provided in accordance with Presidential Decree 1185, otherwise known as Fire Code of
1978.
SECTION 197. SIGNBOARDS. Appropriate sign boards shall be conspicuously
displayed outside the establishment showing clearly the name of the spa while safety
signages shall be prominently posted in strategic locations inside the spa.
CHAPTER X: AGRI-TOURISM/ FARM SITES
SECTION 198. CATEGORIES OF AGRI-TOURISM/FARM SITES. For purposes of
accreditation, agri-tourism/farm sites are categorized as follows, namely:
a. Day Farm
b. Farm Resort
SECTION 199. MINIMUM STANDARD REQUIREMENTS. For purposes of
accreditation, the following are the minimum standard requirements for the operation and
maintenance of agri-tourism/farm sites:
a. Location. The farm shall be situated in a generally safe and peaceful location.
b. Facilities/Amenities (for day farms and farm resorts). The farm shall have the
following facilities/amenities, or can also be available in the nearest service area
at least not more than two hours drive from the farm, in addition to the existing
facilities necessary for its regular operation:
1. Reception/Information Counter - an info counter or a reception area shall be
designated where guests can inquire about the farm's tour offering services or
amenities. It can also serve as briefing area for the tour.
2. Parking - parking area with designated drop-off/loading area shall be
provided for buses and other public as well as private vehicles.

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3. Dining/Multi-Purpose Area - There shall be a dining, recreational and activity
area for guests.
4. Picnic grounds shall use outdoor fixtures made of indigenous materials in
keeping with the farm setting.
5. Farm Guide - Farm guides shall accompany the tour group during the entire
conduct of the farm tour. They shall provide information on farm operations,
processes, products and other unique features of the farm.
6. Souvenir Shop/Mini-Trading Area - There shall be a souvenir shop or minitrading post to provide guests with a place to purchase the farm's produce
(fresh or processed) and/or negotiate for possible business partnerships or
transactions.
7. Accommodation (for farm resorts only) - There shall be accommodation
facilities which shall comply with the minimum standard requirements of an
accommodations facility of the DOT.
8. Restaurants (for farm resort only) - There shall be a restaurant or catering
service within the farm resort's premises to cater to the dining needs of
visitors/guests.
c. Infrastructure - Support infrastructure facilities shall be in place such as road,
electricity, water and communication.
CHAPTER XI: GENERAL RULES ON THE OPERATION AND MAINTENANCE OF AGRITOURISM/FARM SITES
SECTION 200. OPERATION. The farm shall be in operation for at least three (3)
months in a year.
SECTION 201. SAFETY AND SECURITY. To ensure safety and security, the
following shall be available:
a. Security Personnel - Security personnel shall be on duty on a 24-hour basis to
ensure the safety of guests;
b. Safety Signages - Appropriate safety signages shall be conspicuously displayed
within agri-tourism/farm site;
c. Off Limit - Off Limit areas shall be clearly demarcated. Access to these areas shall
be roped-off or blocked. Public areas shall be specifically designated;
d. Fire Fighting Facilities - There shall be firefighting facilities within the farm;
e. First Aid Kit - A well-stocked first aid kit shall be made available at all times;
f. Farm Equipment - Farm equipment shall have proper parking or storage areas.
Farm equipment, purposely put on display, shall be roped-off from visitors.
SECTION 202. SANITATION. The following sanitary facilities shall be provided:
a. Wash Areas - There shall be designated wash areas within the farm with ample
amenities such as continuous flow of clean water, soap, hand towel, or tissues
paper
b. Restrooms - There shall be separate, clean and well-maintained rest rooms for
male and female. Bathrooms shall also be provided, if applicable.
c. Garbage Cans - There shall be garbage cans in all activity areas.
d. Garbage Disposal/Waste Management - Garbage/waste disposal shall adhere to
sustainable methods and techniques geared towards environmental protection.
CHAPTER XII: DOCUMENTATION

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SECTION 203. FILING OF APPLICATION. Any person, partnership, corporation or
other entity desiring to secure an accreditation to operate an agri-tourism/farm site from
the Office shall accomplish in duplicate and file with Office, the application form prescribed
for such purpose.
SECTION 204. DOCUMENTS REQUIRED TO SUPPORT APPLICATION FOR
ACCREDITATION OF AGRI-TOURISM/FARM SITE. Unless otherwise indicated in the
form, the application shall be accompanied by two copies of the following documents:
a. Appropriate permits and licenses from the local government unit.
b. List of officers/owner and firm guides indicating therein their nationality, home
address and position, certified correct under oath by the owner/general
manager.
c. In the case of single proprietorship, a Business Name Certificate and all
amendments thereto duly registered with the Bureau of Trade Regulation and
Consumer protection, Department of Trade and Industry; in the case of a
corporation/partnership, a certified copy of the Articles of Incorporation/
Partnership and its By-Laws and amendments thereto, if applicable, duly
registered with the Securities and Exchange Commission (for farm resorts only)
d. Such other documents that the Department may require from time to time.
CHAPTER XIII: INSPECTION
SECTION 205. CREATION OF AN INSPECTION TEAM. The Office shall create an
inspection team composed of two (2) members to conduct inspection of the facilities of the
applicant farm to determine whether it meets the standards set by the Office.
SECTION 206. INSPECTION CHECKLIST TO BE ACCOMPANIED DURING
OCULAR INSPECTION OF AGRI-TOURISM/FARM SITE. The team shall provide itself with
a set of inspection checklist or requirements for the Agri-Tourism/Farm Site.
SECTION 207. ALL OBSERVATION OF THE APPLICANT TO BE ENTERED IN THE
INSPECTION CHECKLIST. Any observation of the applicant or its duly authorized
representatives present at the time of the inspection on any adverse
findings of the team shall be entered in the inspection checklist. The applicant shall then
be furnished with a copy of the accomplished inspection checklist.
SECTION 208. CALL REPORT- Within five (5) days from the date of the inspection
of the agri-tourism/farm site, the team shall render a call report of its findings and
recommendations.
SECTION 209. DEFECTS AND DEFICIENCIES FOUND DURING THE INSPECTION.
Where certain defects and deficiencies have been found in the course of the inspection, the
Department shall serve notice and give direction to the proprietor, the manager or operator
to rectify the defects or deficiencies within a reasonable period of time.
SECTION 210. PERIODIC INSPECTION. When necessary or when the public
interest and safety dictates, the Department may send an inspection team for the purpose
of finding out whether the accredited agri-tourism/farm site is being kept and/or managed
in a manner conforming to the standards set by the Department. The inspection shall be

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conducted at a reasonable time of the day with due regard and respect accorded to the right
of privacy of parties concerned.
SECTION 211. FAILURE TO REMEDY THE DEFECTS AND DEFICIENCIES. Failure
of the management to remedy the defects or deficiencies shall be a ground for the
revocation of the agri-tourism/farm site's Certificate of Accreditation.
TITLE IX - SPECIAL PROVISIONS
CHAPTER I - REQUIREMENTS FOR ASSOCIATIONS
SECTION 212.
MINIMUM BASIC REQUIREMENTS - For the purpose of
accreditation, the following are the basic requirements that must be complied with by an
Association :
All its members shall be duly accredited by the DOT and licensed as provided
for in this ordinance.
The association shall be duly registered with the Securities and Exchange
Commission or the Cooperative Development Authority.
There shall be a Code of Ethics already formulated by the applicant governing
the conduct of its members in their dealing with one another and the conduct to be
observed by the staff or employees towards each other and/ or guests and clients;
Provided, that in case of conflict between any provision of these Rules and
said Code of Ethics, the former shall prevail.
CHAPTER II. CREATION OF THE PUERTO PRINCESA CITY TOURISM PROMOTIONS
BOARD.
SECTION 213. The Puerto Princesa City Tourism Promotions Board (PPCTB) shall
be responsible in the promotion and marketing of the services and known destinations of
the City of Puerto Princesa both in domestic and international tourism, highlighting the
unique character of the people, products and services and ensuring the development and
improvement of important destinations. Community activities , with the end view of
increasing tourist arrivals and tourism investment, marketing of the City; attracting,
promoting, facilitating and servicing large scale events, environmental fairs and
conventions, congress, sport competitions, expositions and the like; ensuring the promotion
and advertising of major tourism destinations and products and providing opportunities
and privileges to travel agencies, tour operators, wholesalers and investors, drawing
sizeable number of tourist and tourism investment in the city.
SECTION 214. The PPCTPB shall have the general powers as patterned with the
Tourism Act of 2009 otherwise known as R.A 9593
Organize the PPCTPB in a manner most efficient and economical for the
conduct of its business and the implementation of its mandate;
Develop and implement a plan to market Puerto Princesa City as a premier tourist
destination;

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Direct and coordinate the resources and efforts of the government and the
private sector in the tourism and allied fields for the full realization of the tourism
marketing plans and programs;
Develop and Promote the Puerto Princesa as a center for international
meetings, incentive programs, conventions, travel marts, exhibitions, sports and
wellness, medical tourism and other special events;
Engage in the business of tourism and perform acts in consonance therewith,
such as, but not limited to creating subsidiaries in support of the country,
encouraging sales promotions and advertising, and implementing programs and
projects with the objective of promoting the city/country and enticing tourist to visit
its tourism destinations and to enjoy its tourism products;
Perform such other powers and functions as maybe deemed necessary by a
majority vote of the members of the Board.
SECTION 215. The PPCTPB shall be governed and its powers exercised by the Board
otherwise known as the Tourism Board composed of the following
City Mayor as the Chairperson
The City Tourism Head/Officer as Vice Chairman
Members as follows:
Chairman of the Committee on Tourism of the Sangguniang Panlungsod
The City Planning and Development Officer
The City Legal Officer
The City Agriculturist
The City ENRO
The City Budget Officer
The City Health Officer
The City Engineer
1 Representative each from the different accredited tourism organizations
representing the primary enterprises as defined under this ordinance; the hotel and
accommodation, travel agency, tour guide and transport as endorsed by the CTC,
Inc. and appointed by the City Mayor
Secretariat City Tourism Office
SECTION 216. REPRESENTATIVE DIRECTORS
The nominees must be:
Filipino Citizen
With recognized competence in business management, marketing, finance tourism
and other related fields
Must represent a DOT accredited Tourism enterprise

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For
Government
Agencies,
the
Head
of
Office
and
for
accredited
association/organization he/she must be a high ranking official with a position of at
least President, Vice President or Secretary.
The term of office of the Representative Directors of the Tourism Board shall be three
(3) years to commence upon the appointment by the Chairman. Each director may be
reappointed at most for one additional term upon expiration date of his/her original
term upon the expiration of their term further may be terminated for just cause, and
the directors offices shall be deemed vacated.
If a Representative Director ceases to be connected with the sector of which he/she
represents, a new representative director shall be appointed to serve the unexpired
portion of his/her predecessors term. The new representative shall be chosen by the
organization he/she represents in a board resolution and certified by the Secretary
of the association.
SECTION 217. POWERS AND DUTIES OF THE TOURISM BOARD
The Tourism Board shall have the Following Powers and Duties:
Promulgate policies, approve programs and prescribe rules and regulations
necessary to implement the intents and purpose of the Tourism Promotions Board;
Recommend for the utilization of the Special Contingency Fund to meet the
adverse effects of emergencies;
Create committees and sub-committees as may be necessary;
Recommend contracts or agreements as may be necessary for the proper,
efficient and stable administration of the PPCTPB and for the attainment of the
purposes and objectives of the Code;
Render through its Chairperson annual reports to the Chief Executive and such
other special reports that may be required from time to time;
Exercise all powers necessary or incidental to the attainment of the intent or
purpose of the Code.
SECTION 218. MEETINGS OF THE BOARD
The Tourism Board shall meet at least once a month. The Chairperson may
motu propio call for a special meeting or at the instance of a majority of the members
of the Board.
Immediately after its organization, the Tourism Board shall adopt the rules
and procedures for the conducts of its meeting.
The presence of the majority of the Tourism Board, including the Chairperson
or Vice-Chairperson, shall constitute a quorum for the transaction of the business of
the Board.
The Chairperson of the Tourism Board shall have voting rights in case of a tie.

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The Secretary shall prepare the agenda for Tourism Board meetings in
consultation with the Chairperson.
SECTION 219. COMPENSATION OF THE BOARD MEMBERS
Subject to existing constitutional and legal prohibitions on double
compensation, members of the Tourism Board in an ex officio capacity or his/her
permanent representative shall not be entitled to receive compensation in any form
for their services but may receive reasonable per diems, to be determined by the
Tourism Board, for attendance at regular and special Board meetings; and further
whose funds shall be allocated yearly, as approved in the regular annual budget of
the City Government;
The private sector members of the Tourism Board shall not be entitled to
compensation but are entitled to receive reasonable per diems for attendance at
regular and special meetings. They shall not be allowed other benefits whether in
cash or in kind on top of the per diem, except when specifically provided by law.
Attendance in meetings of any Committee created by and composed of members of
the Tourism Board shall be considered as attendance in Board meetings, provided,
that in regular meetings of the Board, no proxies shall be allowed.
SECTION 220. EFFECTIVITY. The Puerto Princesa City Tourism Promotions Board
shall be effective upon the issuance of an Executive Order signed by the City Mayor.
CHAPTER III ESTABLISHMENT OF TOURIST POLICE
SECTION 221. CITY TOURIST POLICE A special city tourist police force shall be
established under the supervision and control of the Philippine National Police in Puerto
Princesa in coordination with the City Tourism Office to immediately address the concerns
of visitors/ tourists visiting the City in the following areas, to wit:
Airport
Honda Bay
Mendoza Park
Seaport
Roving Team
CHAPTER IV - THE COMMUNITY BASED SUSTAINABLE TOURISM PROJECTS
SECTION 222. The Community Based Sustainable Tourism Programs which are
directly assisted by the City Government and/or in partnership with other non-government
organizations, foundations or entity organized in order to uplift the livelihood and way of life
of people in the barangays, empowerment of the community, provide alternative sources of
income and support the well being of the people, shall deserve the support of all tourism
stakeholders.
SECTION 223. PARTNERSHIPS. In order to protect the interest of the communities,
which the city government desires to make sustainable, help in the conservation and
protection of the environment and make them responsible and productive members of the
society, it shall be provided in this ordinance that Travel Agencies, Hotels and

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Accommodations and Tour Guides, Tour Operators must incorporate in their travel
itinerary/tour packages at least two (2) identified community destinations.
This provision shall inculcate the social and moral responsibility of all tourism private
enterprise and help its local government to ensure the sustainability of all community
based tourism projects in Puerto Princesa.
CHAPTER V: VIOLATIONS AND PENALTIES

SECTION 224. - GROUNDS FOR THE IMPOSITION OF FINES/ SUSPENSION/
CANCELLATION OF REGISTRATION AND/ OR NON-RENEWAL OF MAYORS PERMIT Any of the following acts, omission or offense shall be sufficient ground for the imposition
of fine/suspension/cancellation of the certificate of registration, grant or renewal of Mayors
Permit and/or forfeiture of bond:
Non-settlement of account and/or non-remittance of collection to the carrier of their
co-agencies, or any agency of the government of any individual within the period prescribed
by law or by the rules and regulations and circulars of the Office.
Making any false declaration or statement, or making use of any such declaration or
statement or any document containing fraud or any act of misrepresentation for the
purpose of obtaining the issuance, grant, or renewal of any certificate of registration or
Mayors Permit.
Failure to comply with or to contravene any of the conditions set forth in the Mayors
Permit.
Failure to meet the standards and the requirements for the operation of the Tourism
related businesses, as prescribed in this Code.
Serious physical injury or loss of life of any guest due to the fault or negligence of any
official or employee of the property.
Allowing or permitting the business, including any of its facilities, to be used for
illegal, immoral or illicit activities.
Violation or non-compliance with any of the provisions of this Code and circulars issued by
the Office.
Failure to renew the permit within the period required under this ordinance or noncompliance with the requirements provided under this ordinance.
Fraudulent representation, written or oral, by the chief executive officer/manager of the
agency for the purpose of securing issuance of any license under these rules.

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Gross and evident bad faith in dealing with clients/fraudulent solicitation of
business.
Employment or hiring of tour guides who are not holders of a license issued by the
City Mayor including working visa and work permit in the case of a non-Filipino employee,
whether contractual or permanent.
Opening of any branch without prior approval of the Office.
Non-compliance with or non-submission of any of the requirements for the renewal of
license required under Section 151 of this Ordinance.
Violation of any of the provisions of this Ordinance, circulars and orders of the
Office, and violation of any of the conditions of the LTFRB franchise.
Fraudulent representation, written or oral by the owner/ general manager of the
company, for the purpose of securing issuance or renewal of license.
Tolerance of gross misconduct, discourtesy, dishonesty or misrepresentation
committed by any of the operators officers or employees against its passengers to the
detriment of the tourism industry.
Willful violation of the agreement or contract entered into by tourist transport
operators and its clients or passengers.
Failure to replace or renew the surety bond mentioned in Section 146 of this
Ordinance within fifteen (15) days from the date when said bond is ordered forfeited or
confiscated in accordance with these Rules, or cancelled or revoked for whatever cause.
Failure to pay fines, as well as fees, dues and contributions imposed under existing laws.
Failure to submit a notice of any change in its personnel within fifteen (15) working
days of such change.
Failure to obey or comply with the duly promulgated orders or decisions of the Office,
as well as circulars of the DOT;
Any other act or omission that works against the interest of the tourism industry.
SECTION 225. - PENALTY - In case of violation of the preceding section except for
letters (e) and (f), the following penalties shall be imposed:
First Offense Suspension of operation for 0ne (1) month and a fine of Three
Thousand (Php3,000.00) Pesos;
Second Offense Suspension of operation for six (6) months and a fine of Four
Thousand (Php4,000.00) Pesos; and
Third and Subsequent Offenses Cancellation of Mayors Permit and a fine of Five
Thousand (Php5,000.00) Pesos plus perpetual disqualification to engage in
any tourism-related businesses.
For grounds under letters (e) and (f), aside from cancellation of Mayors Permit
and perpetual disqualification to engage in any tourism-related businesses, the
business owner/proprietor, operator or manager, as the case may be, shall likewise
be penalized to pay a fine in the amount of five thousand pesos (Php 5,000.00).

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The penalties provided herein are without prejudice to other penalties

imposable for violations of other laws.
SECTION 226. - VIOLATIONS OF LOCAL TOUR GUIDING REGULATIONS - The
following acts/omission shall be considered violations of the Local Tour Guiding
Regulations:
Any overt act of dishonesty, misrepresentation, or misconduct committed
against a member of his/her tour group or against an employer or co-employee.
Failure to comply with the requirements of the compulsory wearing of uniform
and IDs
Violation of any of the provisions of this code, circulars and orders of the City.
Gross and evident bad faith in dealing with guests/fraudulent solicitation of
business.
Tampering of IDs
Serious physical injury or loss of life of any guest due to the fault or
negligence of the tour guides.
Encouraging, allowing, or failure to report guests who are engaged in any
illegal, immoral or illicit activities.
Encouraging, allowing, or failure to report any violation of environmental laws
and ordinances by guests.
Conviction of a crime involving moral turpitude, and violations as provided for under
the CBST Tour Guiding rules and regulations.
SECTION 227. PENALTY - In case of violation of the preceding section except for
letters (f) to (i), the following penalties shall be imposed:
For Local Tour Guide:
First offense - Fine of Two Thousand Five Hundred Pesos (P 2,500.00) and
suspension for one (1) month;
Second offense - Fine of Three Thousand Five Hundred Pesos (P 3,500.00) and
suspension for three (3) months; and
Third offense - Fine of Five Thousand Pesos (P 5,000.00) and cancellation of license.
For Community Eco-Tourism Guide- Fines/penalty on CETG for violations
and/or misconduct shall be imposed under the direct supervision of the CBST and
the city government and/or partner NGO, Foundation, private entity as provided for
in the CBST rules and regulations.
For violations provided under letters (f) and (i), aside from cancellation of
license and perpetual disqualification to be employed and accredited as tour guide,
the tour guide shall likewise be penalized to pay a fine in the amount of five
thousand pesos (Php 5,000.00).

Page62/Ord.
No. 495
The penalties provided herein are without prejudice to other penalties
imposable for violations of other laws.
SECTION 228. - PENALTY FOR ENGAGING IN THE TOURISM RELATED
BUSINESS WITHOUT LICENSE - Any entity not licensed by the City except Travel and Tour
Business and Tour guides who engages in a tourism related business shall be given three
(3) notices with ten (10) days interval on each notice for the entity to secure license with the
following administrative fines and penalties, to wit:
First notice
Second Notice
Third Notice
a fine of Two Thousand Five Hundred (Php2,500.00) Pesos;

a fine of Three Thousand Five Hundred (Php3,500.00) Pesos;
a fine of Five Thousand (Php5,000.00) Pesos or imprisonment of
not more than one year, or both, plus perpetual disqualification
to engage in any tourism-related businesses.
Travel and Tour Business and Tour guides shall be given notice to stop its
operation and to stop from engaging in tour guide profession, respectively, from
receipt of the notice and shall be mitted with administrative fines and penalties to be
imposed by the City in the amount of not more than Five Thousand (Php5,000.00)
Pesos or imprisonment of not more than one year, or both, without prejudice to
prosecute under other applicable laws, rules, and regulations.
TITLE X - MISCELLANEOUS PROVISIONS
SECTION 229. RESTROOM FEES. All city government restrooms, in order to
provide for a sustainable maintenance and cleanliness shall impose a restroom fee of a
minimum of P 10.00 but not exceeding P20.00 for every use.
SECTION 230. CERTIFICATION FEE. For every certificate to be issued by the Office
there will be a corresponding fee in the amount of One Hundred (Php100.00) Pesos. Sixty
Percent (60%) of the fee will go to the Trust Fund of the Office and Forty Percent (40%) will
go to the General fund of the City.
For the implementation of this provision a Trust Fund Account in the name of the Office
shall be created and opened in any Banking institution.
SECTION 231. INCENTIVES AND PRIVILEGES
1. Tourism Establishments who have complied with all regulatory requirements,
participative of government initiated programs and activities and has no record of
major offenses, complaints and liabilities, and paid their taxes due the
government, duly certified by the Association where he/she is a member shall be
entitled to the following privileges:
Express Lane during the renewal of their business permits and licenses;
Prioritization in all CTO initiated seminars and training programs for the
enhancement of customer service, participation to trade fairs, travel marts and
other DOT related activities; and
Priority in networking and linkage development of the City Government of
Puerto Princesa.

Page63/Ord.
No. 495
SECTION 232. RATES

1. TRANSPORT - Local Conveyance- Airport Tricycles and Pumpboats
a. Tricyles - Airtoda
b.2. Pumpboats Honda Bay; Sabang; Dolphin Watching
SECTION 233. SEPARABILITY CLAUSE - The provisions of this Ordinance are
hereby declared separable, and in the event that any one or more of such provisions are
declared invalid, the validity of all other provisions shall not be affected thereby.
SECTION 234. REPEALING CLAUSE - Any Ordinance, rules or regulations, or any
parts thereof inconsistent with this ordinance are hereby repealed, amended or deemed
modified.
SECTION 235. EFFECTIVITY - This Ordinance shall take effect 15 days after its
publication in a local or national newspaper of general circulation.
xxx
SO ORDAINED.
xxx
xxx
I HEREBY CERTIFY to the correctness of Ordinance No. 494 adopted by the 13 th
Sangguniang Panlungsod of the City of Puerto Princesa during its 63 rd Regular Session
held on September 19, 2011 at the Session Hall of the Sangguniang Panlungsod.
SAMSON A. NEGOSA
City Secretary
ATTESTED AND CERTIFIED

TO
BE DULY ADOPTED:
LUCILO R. BAYRON
City Vice Mayor
Presiding Officer
SAN/JDA/AJBO/JAA/jjf
APPROVED: Ordinance No. 495 on _______________________________________
EDWARD S. HAGEDORN
City Mayor
ATTESTED:
ATTY. AGUSTIN M. ROCAMORA
City Administrator

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Republika ng Pilipinas

TANGGAPAN NG SANGGUNIANG PANLUNGSOD

City Councilor, Majority Floor Leader,

Hon. HENRY A. GADIANO

OFFICIAL BUSINESS/OFFICIAL TRAVEL:

City Vice Mayor, Presiding Officer

City Councilor, Chairman Protempore, on

ORDINANCE NO. 495

Sponsored by: Committee on Tourism

CGPP/QSF-SPO.47 Rev. 00 Effectivity Date: October 10, 2005

CGPP/QSF-SPO.47 Rev. 00 Effectivity Date: October 10, 2005

CITY - Refers to the City of Puerto Princesa.

DEPARTMENT- Refers to the Department of Tourism

SHOP - A retail establishment offering specific lines of goods and services.

CGPP/QSF-SPO.47 Rev. 00 Effectivity Date: October 10, 2005

FARM PRODUCT/S - refers to fresh and processed products of the farm.

ASSOCIATION - An organization of persons/entities having the subject and promotion

CGPP/QSF-SPO.47 Rev. 00 Effectivity Date: October 10, 2005

DTI - Department of Trade and Industry

SECTION 3. GENERAL ADMINISTRATIVE PROVISIONS - The City Tourism Office

CGPP/QSF-SPO.47 Rev. 00 Effectivity Date: October 10, 2005

office extensions and/or

f. Monthly reports of actual number of arrivals, guests/clients serviced and other

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SECTION 16. APPLICATION FOR REGISTRATION - Any person, partnership,

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SECTION 35. ANNUAL REGULATORY FEE FOR ACCOMMODATION PROPERTY

CHAPTER III - REGULATION, CONTROL AND SUPERVISION OF THE OPERATION OF

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SECTION 74. APPLICATION FOR REGISTRATION - Any person, partnership,

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CGPP/QSF-SPO.47 Rev. 00 Effectivity Date: October 10, 2005

CGPP/QSF-SPO.47 Rev. 00 Effectivity Date: October 10, 2005

Fire Fighting Facilities - Adequate fir fighting facilities shall be available as

SECTION 109. REQUIREMENTS FOR MOTELS - for the purposes of accreditation,

Lighting - Lighting arrangement and fixtures in all units shall be adequate.

Housekeeping - Efficient housekeeping shall be maintained.

CGPP/QSF-SPO.47 Rev. 00 Effectivity Date: October 10, 2005

CGPP/QSF-SPO.47 Rev. 00 Effectivity Date: October 10, 2005