Kiona Millican: Lobby Receptionist October 2014-April 2015

Kiona Millican
1010 University Oaks Drive College Station, Texas 77840 (325) [email protected]
OBJECTIVE
To obtain a promotion to Member Services clerk at the Department of Recreational Sports.
EDUCATION Texas A&M University, College Station, Texas

Bachelor of Science in University Studies
Minors in Communication and Psychology
Coursework concentration on race, gender, and ethnicity
Cumulative GPR: 2.91
100% of education financed through employment, loans, and grants
May 2017
TECHNICAL
Point of Sale
Microsoft Office, Excel, PowerPoint proficiency
SKILLS Extremely Organized Strong Verbal Communication
LEADERSHIP Kappa Delta Sorority, Texas A&M University
Vice President-Membership
November 2014-Present
Prepared in-depth reports to national Kappa Delta detailing chapters recruitment

efforts
Maintained a budget of $12,000 for 200+ chapter members and 10 recruitment events
Planned and implemented effective chapter workshops to prepare members for

recruitment
Supervised communications between alumnae, women going through recruitment, and

the chapter
Fish Camp, Texas A&M University
Counselor
June 2015-October 2015
Mentored over 100 incoming freshmen to ease their transition into the college
experience
Collaborated with 24 other upperclassmen to organize lesson plans, skits, and

activities
All Greek Leadership Conference, Texas A&M University
Attendee
December 2014
Represented the 2,000+ women in Greek Life
Interacted with Greek Life members from all over the United States to help develop
Greek Life on campus
Freshman Leadership Organization, Texas A&M University
September 2013-May
2014
Member of Freshmen Leaders in Christ
Worked alongside 9 other students to bring different events to the Texas A&M Campus
Collaborated with the remaining 68 members to organize mission trips around Texas
Planned the first annual FLOs Got Talent with various keynote speakers
WORK
EXPERIENCE Texas A&M Department of Recreational Sports, Texas A&M University
Cashier April 2015-Present
Reconcile sales and complete deposits while abiding by appropriate cash handling
procedures
Distribute equipment to patrons via Innosoft Fusion Recreation Management Software
Perform retail sales of sporting equipment amounting anywhere from $25-$500 of total
sales
Lobby Receptionist
October 2014-April
2015
Provide customer service by welcoming patrons and answering questions
Demonstrate facility knowledge by offering tours to prospective members and guests
Manage entry control by verifying patron memberships for entry to a 373,000 sq ft.
facility
Eye Care Center, College Station, Texas
Technician
May 2015-Present
Provide superior services in glasses repair and replacement for the Bryan/College
Station Community
Facilitate preliminary exams for patients with state of the art equipment exclusively at
this practice
ACTIVITIES
HONORS
Attendee
Aided the optometric physician by preparing optomap screenings and retinal anatomy
images
On Campus Representative for Student Spaces
September 2014- June
2015
Intern
Promoted Student Spaces online search engine through promotional items, meeting
announcements, and social media
Assisted students in their search for homes and apartments in the Bryan/College
Station area that fits all needs
Bath and Body Works, San Angelo, Texas
December 2014January 2015
Sales Associate
Worked along other seasonal sales associates in order to help holiday organization and
business
Promoted specialty items in order to increase sales
Performed retail sales of cosmetic products amounting anywhere from $200-$2000

Papel Stationery Incorporated, San Angelo, Texas
Sales Associate
September 2012-August 2013
Collaborated with bridal parties in order to coordinate wedding invitations as well as

other dcor
Overlooked sales and customers independently twice a week
Managed anywhere from $25-$7000 in total sales

Public Relations Student Society of America (PRSSA), Texas A&M University
Member
August 2014-May 2015
Attended bi-weekly meetings where we worked on establishing networks with peers

and mentors
Collected interview information from successful people who are successful in the PR
field
Kappa Delta Sorority
Member
August 2013-Present
Attend weekly meetings designed to relay information of happenings within the

chapter
Attended and served at the annual philanthropy event, Spaghetti Dinner, which
benefits the Prenatal Clinic of Bryan and Prevent Child Abuse America
Participated in Stompfest which was led by Multicultural Greek Organizations
Assisted Girl Scouts in various events each month in order to promote confidence
Kappa Delta Biennial Convention, Orlando, Florida
June 2015
Competed with 200+ of the Kappa Delta Members and ______ through rigorous
interviewing processes in order to attend along with 4 other women
Represented the Eta Alpha Chapter of Kappa Delta.
Collaborated with other Kappa Delta women in order to implement new ideas within
each of our chapters

Kiona Millican: Lobby Receptionist October 2014-April 2015

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Kiona Millican

To obtain a promotion to Member Services clerk at the Department of Recreational Sports.

EDUCATION Texas A&M University, College Station, Texas

Prepared in-depth reports to national Kappa Delta detailing chapters recruitment

Planned and implemented effective chapter workshops to prepare members for

Supervised communications between alumnae, women going through recruitment, and

Collaborated with 24 other upperclassmen to organize lesson plans, skits, and

Represented the 2,000+ women in Greek Life

Distribute equipment to patrons via Innosoft Fusion Recreation Management Software

Provide customer service by welcoming patrons and answering questions

Demonstrate facility knowledge by offering tours to prospective members and guests

Promoted specialty items in order to increase sales

Performed retail sales of cosmetic products amounting anywhere from $200-$2000

Collaborated with bridal parties in order to coordinate wedding invitations as well as

Overlooked sales and customers independently twice a week

Managed anywhere from $25-$7000 in total sales

Attended bi-weekly meetings where we worked on establishing networks with peers

Attend weekly meetings designed to relay information of happenings within the

Participated in Stompfest which was led by Multicultural Greek Organizations

Represented the Eta Alpha Chapter of Kappa Delta.

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