HiPath 3000 5000 V5.0 System Description
HiPath 3000 5000 V5.0 System Description
HiPath 3000 5000 V5.0 System Description
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HiPath 5000 V5.0
System Description
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For internal use only
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Table of Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1 About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.2 Overview of HiPath 3000/HiPath 5000 V5.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.3 New Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.3.1 HiPath 3800 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.3.2 HiPath ComScendo Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.3.3 HG 1500 V3.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.3.4 Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.3.5 Entry Voice Mail EVM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.3.6 HiPath Xpressions Compact V2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
1.3.7 Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.3.7.1 ISDN Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.3.7.2 IP Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.3.8 Application and Networking Scenarios . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
1.3.8.1 HiPath 3000 standalone (TDM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
1.3.8.2 HiPath 3000 standalone (TDM and IP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
1.3.8.3 HiPath 3000 Networked over IP with HiPath 5000 . . . . . . . . . . . . . . . . . . . . 1-12
1.3.8.4 HiPath 3000 Networked over IP with HiPath 5000 (with VPN) . . . . . . . . . . . 1-13
1.3.8.5 HiPath 3000 Networked over IP with HiPath 4000 and HiPath 5000 . . . . . . 1-14
1.3.8.6 HiPath 3000 as a Branch on HiPath 4000 (Small Remote Site). . . . . . . . . . 1-15
1.3.9 IP Mobility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
1.3.9.1 Teleworking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
1.3.9.2 Desk Sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
1.3.9.3 optiPoint 420 Family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
1.3.9.4 optiClient 130 V5.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
1.4 Migration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
1.4.1 HiPath 3000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
1.4.2 HiPath 33x0 and 35X0 with EVM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
1.4.3 HiPath 37x0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
1.4.4 HG 1500 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
1.4.5 Peripheral Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
1.4.6 optiClient 130 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
1.4.7 optiPoint 400/410/600 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
1.4.8 optiClient Attendant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
1.4.9 CMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
1.4.10 Licenses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
1.4.11 Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
1.5 Sales-Oriented Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
1.6 Technical Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
1.7 Privacy and Data Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
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2.4.3.3 LIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.4.4 Peripheral Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.4.4.1 Subscriber Line Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.4.4.2 Trunk Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.4.4.3 Boards for Tie Trunk Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.4.4.4 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.4.5 Additional System Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.4.5.1 Heat Dissipation and Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . .
2.4.5.2 Specifications for the Uninterruptible Power Supply. . . . . . . . . . . . . . . . . . .
2.4.6 Additional Power Supply from the EPSU2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5 HiPath 3350 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.1 Hardware Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.2 Static Traffic Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.3 Central Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.3.1 CBCC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.3.2 PSUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.3.3 UPSC-D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.3.4 LIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.4 Peripheral Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.4.1 Subscriber Line Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.4.2 Trunk Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.4.3 Boards for Tie Trunk Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.4.4 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.5 Additional System Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.5.1 Heat Dissipation and Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . .
2.5.5.2 Specifications for the Uninterruptible Power Supply. . . . . . . . . . . . . . . . . . .
2.6 HiPath 3250 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.7 HiPath 3150 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8 HiPath 3700 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.1 Hardware Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.1.1 Board Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.2 Distribution of PCM Segments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.3 Static Traffic Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.4 Central Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.4.1 CBCPR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.4.2 UPSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.4.3 LIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.5 Peripheral Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.5.1 Subscriber Line Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.5.2 Trunk Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.5.3 Boards for Tie Trunk Traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.5.4 Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.6 Additional System Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2.8.6.1 Heat Dissipation and Power Consumption . . . . . . . . . . . . . . . . . . . . . . . . . .
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6 Middleware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.1 CSTA Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.2 HiPath TAPI 120 V2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.2.1 HiPath TAPI 170 V2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
6.2.2 Data Synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
6.2.3 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
6.2.4 System Connection Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
6.2.5 Software and Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
6.2.6 Installation Medium and Order of Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
6.3 HiPath CAP 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
6.3.1 HiPath CAP Client/Server Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11
6.4 Media Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.4.1 Licensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.4.2 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.4.3 Installation Medium and Order of Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
7 Workpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.1 optiClient 130 V5.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
7.2 optiPoint 410 and optiPoint 420 product family . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-3
7.2.1 optiPoint 410 Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
7.2.1.1 optiPoint 410 entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-4
7.2.1.2 optiPoint 410 economy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-6
7.2.1.3 optiPoint 410 standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
7.2.1.4 optiPoint 410 advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
7.2.2 optiPoint 420 Telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7.2.2.1 optiPoint 420 economy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-12
7.2.2.2 optiPoint 420 economy plus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-14
7.2.2.3 optiPoint 420 standard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-16
7.2.2.4 optiPoint 420 advance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-18
7.2.3 optiPoint 410 and optiPoint 420 Add-On Devices . . . . . . . . . . . . . . . . . . . . . . . . 7-20
7.2.3.1 optiPoint SLK module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-20
7.2.3.2 optiPoint 410 display module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-21
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8 Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.1 HiPath ProCenter Office V1.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.1.2 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.2 HiPath Xpressions Entry (Standard/Advance) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.3 HiPath Xpressions Compact V2.0. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.4 SimplyPhone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8.4.1 SimplyPhone for Outlook 3.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
0-10
8-1
8-1
8-1
8-3
8-4
8-4
8-5
8-5
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Table of Contents
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Introduction
About This Manual
Introduction
1.1
This manual describes the features and hardware of HiPath 3000/5000, which consists of the
following systems:
HiPath 3000
HiPath 5000
>
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Overview of HiPath 3000/HiPath 5000 V5.0
1.2
HiPath 3000,
whose communication systems can be used as standalone systems or as networked systems. Central administration of networks consisting of HiPath 3000 systems is not possible.
HiPath 5000,
HiPath 5000 is used as a central administration unit in the IP networking of HiPath 3000
systems (= multinode system, see Figure 1-2). By creating a "Single System Image", all
relevant nodes can be centrally administered. HiPath 5000 is the platform for the central
provision of applications, and facilitates the use of these applications by all IP networking
stations. With the HiPath ComScendo service, there is also the option of using an integrated gatekeeper and HiPath ComScendo features for IP workpoint clients. Up to 1000 registered IP workpoint clients and up to 250 CorNet-IP trunks (CorNet-NQ protocol tunnelled
in H.323 via annex M1) are also supported here.
optiClient 130
V5.0
optiPoint
4xx ...
optiPoint
600 office
optiClient
Attendant
HiPath 3000
HiPath Cordless
Office
HiPath 3000
IP Network
HiPath 3000
PSTN
HiPath 3000
Figure 1-1
1-2
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Overview of HiPath 3000/HiPath 5000 V5.0
HiPath Xpressions
...
Feature server
Presence Manager
Inventory Manager
...
HiPath 5000
HiPath 3500
optiPoint 410 ...
IP Network
optiClient 130
V5.0
optiClient
Attendant
optiPoint 500 ...
optiset E ...
PSTN
HiPath 3500
HiPath 3750
Figure 1-2
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Introduction
New Products
1.3
New Products
HiPath ComScendo service (gatekeeper and HiPath ComScendo features for IP workpoint
clients)
New licensing
Integrated EVM voicemail system for HiPath 33x/35x0 onboard, with two voice channels,
up to 24 mailboxes and recording capacity of up to 120 minutes.
Networking of HiPath 3000, HiPath 4000 and HiPath 5000 via IP and TDM connections via
CorNet IP and CorNet NQ protocol
IP Mobility
1.3.1
HiPath 3800
The new hardware platform replaces the HiPath 3700 and HiPath 3750 models. In new business, only HiPath 3800 V5.0 will be delivered after release. For existing customers, HiPath
3000 V5.0 also runs on the HiPath 3700/HiPath 3750 hardware platform with the full range of
features.
Depending on the requirement, HiPath 3800 can be used as a:
There are 9 slots in the basic cabinet (BC) and 13 slots for peripheral boards in the expansion
cabinet (EC). A fixed slot has CBSAP central control (slot 6, only in the BC).
>
1-4
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1.3.2
Introduction
New Products
HiPath ComScendo service is a HiPath 5000 application. With the HiPath ComScendo service
you have the option of using an integrated gatekeeper and HiPath ComScendo features for
IP workpoint clients. Up to 1000 registered IP workpoint clients and up to 250 CorNet-IP trunks
(CorNet-NQ protocol tunnelled in H.323 via annex M1) are also supported here.
The HiPath ComScendo service is effectively a fully-fledged HiPath 3000 node which is simply
configured as software on a server. Apart from TDM-specific features (e.g. the connection of
UP0/E stations, trunks and special stations such as door openers, etc.), all V5.0 features are
available. The HiPath ComScendo Service is administered over HiPath 3000 Manager E, while
the HG 1500 resources are administered over Web-based management (WBM).
Cross-platform use of HiPath ComScendo features (IP networking), for example in conjunction
with HiPath 4000, is implemented via CorNet-IP (CorNet-NQ protocol tunnelled in H.323 via annex M1). HG 1500 V5.0 in HiPath 3000 and HG3550 V2.0 in HiPath 4000 are prerequisites for
IP networking over CorNet IP.
1.3.3
HG 1500 V3.0
As successor to the HG 1500 V3.0 gateway, this board provides a range of new features, improvements to existing features and extensive board integration into the entire HiPath 3000/
5000 system.
HG 1500 V3.0 is supplied in different hardware variants:
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1.3.4
Licensing
Versions 5.0 and later of HiPath 3000 and HiPath 5000 use a new, centralized licensing procedure known as the License Management System. The procedure is used in all HiPath products,
for example communication systems, workpoint clients, and applications.
To license a product you must first establish a connection with the Central License Server (CLS)
via the Customer License Manager (CLM). The customer-specific data entered is used to
uniquely identify the product configuration for which the relevant license file is to be supplied in
encrypted format. The license file contains the licenses for all licensed products.
The CLM is responsible for activating the license file and allocating it to the Customer License
Agent (CLA). This is where the license data is validated. Distribution of the licenses to the individual products using HiPath 3000 Manager E can then begin.
All licenses that can be ordered for HiPath 3000 V5.0 are handled by the HiPath License Manager.
The following licenses are available for HiPath 3000 V5.0:
HG 1500 IPSec
Please refer to the relevant sales information for information on licenses for applications and IP
clients that can be connected.
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Customer License
Manager (CLM)
or
Customer License
Agent CLA
Figure 1-3
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1.3.5
The EVM subboard for the HiPath 33x0 and 35x0 central boards provides the system with an
integrated voicemail application. 24 voicemail boxes are available. Up to 24 stations can
choose between two different greetings which are manually activated or activated via night answer. The maximum capacity for recording voice messages is two hours. The length of individual voice messages can be set to one-minute increments. A time stamp and the caller ID is provided with each saved message.
EVM also provides AutoAttendant functions. The caller hears a (max. two-minute) greeting and
then has the option of selecting contact persons (max. 10) via the voice menu or entering the
direct inward dialing number (DID). Automatic call forwarding to the overflow position and fax
recognition complete the AutoAttendant functions.
Announcements before a connection can also be configured with EVM (V5.0 or later). In this
case, either one or both channels must be selected for the announcement and no longer be
available for the voicemail function.
>
1.3.6
EVM cannot be connected to the current mainboards supplied with V4.0, however,
these systems can be upgraded to V5.0.
Only Xpressions Compact should be marketed as voicemail.
The HiPath Xpressions Compact V2.0 board is an integrated voicemail system for HiPath 33xx,
35xx, 37xx and 3800. It offers a maximum of 500 mailboxes with a total memory capacity of
100 hours.
The following mailbox types are available:
All HiPath Xpressions Compact board types come with the same range of features.
The Xpressions Compact user guidance system is available in the following languages: German, English, US English, French, Canadian French, Italian, Spanish, Portuguese, Brazilian
Portuguese, Flemish, Greek, Dutch, Czech, Chinese.
HiPath Xpressions Compact can be used as a music-on-hold device.
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1.3.7
Networking
1.3.7.1
ISDN Networking
All HiPath 3000 systems can be connected to each other as well as to Hicom 112/118 (V2.0.2
or later), Hicom 200 (V3.2 or later), Hicom 150E/H (Rel 1.0 or later) or Hicom 300 (V3.4 or later)
over digital connecting lines. Both S0 and S2M lines can be used for connection.
Networking is possible with third-party systems with the QSIG vendor-wide protocol. Crosssystem features can only be verified on a system-specific basis.
HiPath 3000 systems can be operated as terminal nodes, transit nodes, or gateways. The HiPath 37xx, HiPath 35xx and HiPath 3800 systems can be used as primary systems.
While public transmission methods guarantee the range coverage in networks using public
dedicated lines (S0FV or S2MFV), the following maximum line lengths must be used for networking a companys grounds using copper cables:
S0 connection
approximately 1000 m
S2M connection
If these line lengths are exceeded, the range can be extended using private transmission methods.
1.3.7.2
IP Networking
IP networking transfers CorNet-N-, CorNet-NQ- and Cornet-IP-specific features over the IP network (tunneling).
There are two types of IP network:
HiPath 3000 and HiPath 5000 RSM are implemented in an IP network. In combination with
HG 1500 V3.0, HiPath 5000 RSM integrates the connected HiPath 3000 systems to form
a transparent, integrated communications system. All the networked nodes behave like a
single, complete system with open or closed numbering. The majority of HiPath 5000 RSM
functions are available systemwide.
The HiPath 3000 systems are networked over IP without HiPath 5000 RSM. This option is
recommended for small networks which do not require central administration.
The following table shows permissible IP trunking scenarios when networking HiPath 3000/
5000 V5.0 and HiPath 4000 V2.0 via CorNet IP and CorNet NQ via TDM lines.
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Remark
Closed
Private
Permissible scenario, dialNumbering Plan ing by means of an internal
phone number
Open
Private
Permissible scenario, dialNumbering Plan ing by means of a node
number + internal phone
number
Private
Permissible scenario, dialNumbering Plan ing by means of an internal
phone number
Not relevant.
Private
Permissible scenario, dialNumbering Plan ing by means of a node
number + internal phone
number
Closed between a
Private
gateway and HiPath Numbering Plan
5000 CS, open to the
remaining gateways
HiPath 3000/4000/
5000
Closed
HiPath 3000/4000/
5000
Closed between a
ISDN
gateway and HiPath Numbering Plan
5000 CS, open to the
remaining gateways
HiPath 4000/3000
Closed
Scenario permitted
HiPath 4000/3000
Open
Scenario permitted
Table 1-1
1-10
Private
Permissible scenario, dialNumbering Plan ing by means of an internal
phone number
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1.3.8
1.3.8.1
HiPath cordless
optiClient Attendant
TDM Workpoints
In this scenario, HiPath 3000 is implemented as a standalone system in the traditional telephone infrastructure environment.
1.3.8.2
HiPath 3000/5000
V5.0
Xpressions
Compact
PSTN
IP Corporate Network
AP 1120
and Fax
TDM Workpoints
IP Workpoints
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New Products
In this scenario, HiPath 3000 is implemented as a standalone system in the traditional and IPbased telephone infrastructure environment. The customers existing IP network (corporate
network) is used to exclude IP workpoints. Existing fax devices are connected to the IP network
via HiPath AP 1120.
This scenario is suitable for customers who want to protect their existing investments in the traditional telephone infrastructure, but would like to migrate gradually to an IP-based environment.
1.3.8.3
HiPath 5000
ComScendo
Gatekeeper
PSTN
IP Corporate Networks
AP 1120 and Fax
Teleworker
optiClient 130
IP Workpoints
In this scenario, HiPath 3000 is used as a gateway to the carriers traditional telephone infrastructure (PSTN). On the station side however, the IP-based telephone infrastructure is used.
The scope of features is defined by HiPath ComScendo.
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New Products
1.3.8.4
optiClient Attendant IP
HiPath 5000
ComScendo
Gatekeeper
IP
Agents, Supervisor
VPN
IP Workpoints
PSTN
VPN
VPN
VPN
IP Workpoints
IP Workpoints
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New Products
1.3.8.5
HiPath 3000 Networked over IP with HiPath 4000 and HiPath 5000
PSTN
HiPath 5000 RSM
PC-based Comserver
PSTN
PSTN
CorNet IP
IP
PSTN
PSTN
HiPath 3000 V5.0
IP Workpoints
In this scenario HiPath 3000, HiPath 4000 and HiPath 5000 systems are networked with one
another by means of the CorNet IP protocol (IP trunking). The scope of features is determined
by this protocol because not all features can be transferred between the systems.
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1.3.8.6
Figure 1-4
Introduction
New Products
This scenario is a special variant of the networking with HiPath 4000 systems. This configuration enhances the failure tolerance of the IP stations.
In the normal state, the IP stations in the branch locations (small remote site) are logged on
and registered at the HiPath 4000 system.
Station 4711 at location 2 can be contacted using the number 089/722 4711 via the
HiPath 4000 system at location 1
Station 4711 signals the caller ID "089/722 4711" when dialing into the trunk
Station 4711 cannot be contacted via the HiPath 3000 system at location 2
Fax station 20 can be contacted using the number 040/123 20 via the HiPath 3000 system at
location 2
Boundary conditions for the small remote site:
With the exception of fax stations there must not be any TDM stations in the HiPath 3000 system on the station side.
There is no restriction on the number of HiPath 3000 locations.
The number of IP stations at the individual locations is defined by the limitations of the
HiPath 4000 system and the IP infrastructure, in particular by the available bandwidths.
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This networking scenario is not approved for use at the moment in networks with only HiPath
3000/5000 systems.
HiPath 5000 RSM is not approved for use.
HiPath 5000 PCS is not approved for use.
Figure 1-5
In emergency operation (e.g. failure of the IP network) IP stations will lose the gateway to the
trunk. The "Small Site Redundancy" function causes the call number and the gateway to be
switched automatically.
Station 4711 at location 2 registers automatically on the HiPath 3000 system at location 2 and
is assigned the extension number 10.
Station 4711 at location 2 can be contacted using the number 089/722 4711 via the
HiPath 4000 system at location 1 by means of the LCR function, via the CO with the call number
040/123 10 and via the HiPath 3000 system.
Station 4711 signals the caller ID "089/722 4711" when dialing into the trunk
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1.3.9
Introduction
New Products
IP Mobility
The mobility option integrates mobile terminals in the enterprises communication processes
and offers users the following basic functions:
The One Number Service offers availability under a single call number regardless of location and irrespective of the mobile unit used.
Mobile staff have access to their familiar telephone features and communication platform
regardless of their location and the terminal used.
New features in HiPath 3000/5000 support teleworking and desk sharing concepts.
1.3.9.1
Teleworking
The Teleworking option is the solution for staff who have a permanent workplace off the company campus. The Teleworking option offers both the One Number Service, and access to HiPath telephony features on a fixed telephone at the home workplace. As well as any analog
telephones, system telephones from the optiPoint or optiset E series can also be used at the
home workplace.
1.3.9.2
Desk Sharing
The DeskSharing option is the hoteling solution and provides desks for employees whose jobs
require them to change locations within the company campus. DeskSharing desks can be used
by several employees, ensuring that the best possible use is made of the available desks.
DeskSharing offers the following basic functions:
Employees who do not have a fixed desk can reserve a desk and telephone for a specific
period. This reservation is made by means of a Web user interface from any PC or by
means of a check-in station in the foyer of a DeskSharing area.
Employees can book themselves in at their temporarily reserved desk. Check-in takes
place either at the check-in station in the foyer of a DeskSharing area or by check by phone
from any phone within the DeskSharing area. When employees check in, the properties
and features of their home telephone are automatically relocated to the reserved station.
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1.3.9.3
The IP telephones of the optiPoint 420 family feature self-labeling keys. Self-labeling means
that each key is assigned a display (1 line with 12 characters) where the currently-stored function or station number is shown.
1.3.9.4
The optiClient 130 V5.0 is a PC-based multimedia application that offers connection services
for different communication media over a LAN (network). Voice, video, or chat connections can
be managed and controlled using the optiClient 130 V5.0. For voice connections, this means
that the optiClient 130 V5.0 can be used on a PC like a telephone.
Modular structure
The optiClient 130 V5.0 has a modular structure for the functional elements which can be extended or replaced to change the scope of functions available.
The basic module of the optiClient 130 V5.0 is the main bar. The main bar does not provide
any communication functions itself, but instead serves as a central component that works
together with the various modules to define the communication functions and display of the
optiClient 130 V5.0.
Interface modules are the modules that allow the available functions to be operated in windows and dialogs. Examples of interface modules are: telephone windows, directories, call
list management, etc.
Provider modules determine which communication systems or communication service providers the optiClient 130 V5.0 can be connected to.
Manager modules run in the background and are not visible. They assume general communication control functions. Examples of manager modules include the Keyboard Manager and ScreenSaver Manager.
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1.4
Migration
1.4.1
HiPath 3000
Introduction
Migration
HiPath 3000 V5.0 and future successor versions will offer new features, such as, Extended
Number of CDR Entries". These new features require additional memory which is provided by
the new 64-MB MMC card. New control boards are essential to guarantee the function of the
64-MB MMC card.
The new control boards, including the 64-MB MMC card, will be included with the upgrade
items for HiPath 3000 V5.0 (HiPath 3300, HiPath 3350, HiPath 3500, HiPath 3550, HiPath
3700, HiPath 3750). The control boards for HiPath 37x0/35x0 also feature the new Entry Voice
Mail (EVM).
>
1.4.2
Provisions have not been made for a straightforward software update from an older
version to V5.0. Updates of this kind are impossible.
The old control boards with 16-MB MMC card are now only supported to V4.0.
In version 5.0 or later the 33x0 and 35x0 systems are supplied with mainboards on which the
entry voicemail module EVM has been plugged in. Xpressions Compact should be marketed
for requirements above and beyond this.
Xpressions Compact only is marketed for existing customers.
With Version V5.0, new S2m boards requiring a license are provided for the 35x0 model. These
require the marketing of B channel licenses and release over the license server. Existing customers can continue to use the existing S2m boards that do not require a license by upgrading
to version 5.0 (a license is not required for version V5.0). Mixed mode in a single system is possible.
1.4.3
HiPath 37x0
The hardware migration steps that apply to version 4.0 also apply to existing customers.
Systems with 7-slot hardware are supported by Version V5.0. Upgrades are still only permitted
for service purposes.
1.4.4
HG 1500
HG 1500 V2.0 hardware is no longer supported with V5.0. This has to be replaced with
HG 1500 V3.0 hardware (HXGS3 or HXGM3).
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Migration
1.4.5
Peripheral Boards
TMS2M
TMOM
1.4.6
optiClient 130
With Version 5.0, the optiClient 130 V5.0 has to be marketed as a new product.
1.4.7
optiPoint 400/410/600
1.4.8
optiClient Attendant
HiPath 3000
V3.0
HiPath 3000
V1.2
Yes
Yes
Yes
Yes
No
Yes
Yes
Yes
No
No
Yes
Yes
1.4.9
CMI
New BS4 base stations that require a license are supplied with Version V5.0. These require the
marketing of CMI licenses and release via the license server. Existing customers can continue
to use the existing BS3 base stations that do not require a license by upgrading to Version V5.0.
BS3x base stations continue to be supported with Version V5.0. Mixed mode in a single system
is possible.
Cordless telephones Gigaset 3000 Comfort and Micro, Gigaset 4000 Comfort and Micro are
supported.
1-20
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1.4.10
Introduction
Migration
Licenses
The following HiPath 3000 licenses can be migrated via HiPath License Management to the
V5.0 license structure:
1.4.11
Networking
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Sales-Oriented Documentation
1.5
Sales-Oriented Documentation
Store and ordering procedure for the following items:
German and English at the Frth delivery center (LZF)
Fax: +49 911 654 4271
Mail: [email protected]
Intranet: http://c4bs.spls.de/
Languages
Data sheets
Data sheets can be accessed on the Internet at:
http://www.siemens.de/hipath (> Downloads)
HiPath 3000/5000
HiPath 3750/HiPath 3550/HiPath 3700/HiPath 3500
HiPath 3000/5000
HiPath 3350/HiPath 3250/HiPath 3150/HiPath 3300
optiClient Attendant
HiPath cordless
German, English
German, English
German, English
German, English
HG 1500
German, English
German, English
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Introduction
Technical Documentation
Technical Documentation
You can select and download the following documents (HTML and PDF):
User documentation
Administrator documentation
Service documentation
Sales documentation
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Privacy and Data Security
1.7
Use the password features of the system with no exceptions. Never give passwords to an
unauthorized person orally or in writing.
Ensure that no unauthorized person can ever process (store, modify, transmit, disable or
delete) or use customer data.
Prevent unauthorized persons from gaining access to data media such as backup copies
or log printouts. This applies to service calls as well as storage and transport.
Ensure that data media that are no longer needed are completely destroyed and that documents are not stored or left in places which are accessible to the public.
Work closely with your customer contact; this promotes trust and reduces your workload.
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1.8
Introduction
Feedback/Comments
Feedback/Comments
To continually improve this system description, the editorial team welcomes your comments.
We would particularly like to know your views on the following:
Areas that require more detail. Areas that are too detailed.
1.9
Copyright
Copyright 2002, Siemens AG. This publication and all of its parts are protected by copyright
laws. Any use of this publication outside of the strict terms defined in the copyright laws is not
permitted without the prior consent of the publisher and is liable to prosecution. This applies in
particular to the reproduction, translation, microfilming or editing of this publication in any form,
as well as to saving and processing in electronic systems.
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Copyright
1-26
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HiPath 3000 System Overview
Electrical environment
HiPath 3000 is intended for use in dwellings, businesses, and industry. When the system is operated in an industrial environment, additional measures may be necessary for ensuring immunity from electromagnetic radiation (refer to Section 2.18).
HiPath 3550
HiPath 3350
HiPath 3800
HiPath 3750
HiPath 3700
HiPath 3500
HiPath 3300
optiPoint 400
optiPoint 410
optiPoint 420
optiPoint BLF
optiPoint 500
optiPoint 600
optiPoint
acoustic adapter
analog adapter
recorder adapter
ISDN adapter
phone adapter
optiPoint 410
display module
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-1
3000sb2.fm
>
Starting with Version 3.0, all models in the HiPath 3000 system family (not HiPath
3250 and HiPath 3150) can be operated either as conventional telecommunications
systems (TC systems) or as IP systems only. In this case, the IP stations connect
directly via the HG 1500 boards.
HiPath 3800
Systems for free-standing installation (HiPath 3750 only) and wall mounting
HiPath 3750
HiPath 3550
HiPath 3350
HiPath 3700
HiPath 3500
HiPath 3300
Refer to Table 2-1 for information on the capacity limits of the different HiPath 3000 systems.
2-2
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.1
The following assumptions are used as a basis for calculating the maximum capacity limits:
HiPath 3750, HiPath 3700: three board slots are reserved for trunks.
HiPath 3550, HiPath 3500: two S0 interfaces on the central board + one board slot are reserved for trunks.
HiPath 3350, HiPath 3300: two S0 interfaces on the central board are reserved for trunks.
HiPath
3750
HiPath
3700
HiPath
3550
500
250/5003
1924
1925
966
967
500
250/5003
1928
1928
968 9
968 10
1000
384
250/3843
9611
7711 12
5713
4114
384
250/38415
962
4416
3617
2018
384
250/384
19
20
21
22
116
3 23
Cordless stations
250
Analog stations
TDM stations
Stations/workpoint clients
System
UP0/E stations
Trunks
24
24
2911
2424
2424
250
64/3225 26
32
16
16
64
64
16/7
250
90/2503
60
60
16
16
120
60
60
16
90/120
48
HiPath
ComScendo
Service
4811
116
72
180
90/180
60
60
16
16
128
90/1283
60
60
16
16
250
(227
HG 1500 boards
Gateway channels to the system
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
128
128
48
48
16
28
) 1 (2 )
16
2-3
3000sb2.fm
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
Testing is not required on stations and lines up to the maximum configuration. Configurations that contain UCD/ACD or
more than one SLCN or groups with more than ten stations should always be checked with the help of the project planning
tool (intranet: http://intranet.mch4.siemens.de/syseng/perfeng/tools/hpt/index.htm).
Only configurations that do not exceed these limits are supported.
Depending on system configuration and performance, the specified capacity limits may not always be reached. To ensure
that the dynamic capacity limit of HiPath 3750 or HiPath 3700 is not exceeded, the configuration can be tested using the
project planning tool (intranet: http://intranet.mch4.siemens.de/syseng/perfeng/tools/hpt/index.htm). Configurations with
under 250 stations and 90 trunks do not have to be checked. Testing using the project planning tool is mandatory for configurations which include UCD/ACD, more than one SLC16/SLC16N, or groups of more than 10 stations.
Up to 96 of the 192 stations can be TDM stations.
Up to 61 of the 192 stations can be TDM stations (4xanalog T/R + 1xUP0/E + 7xBS/32xHiPath Cordless Office stations at
the central board + 3xSLU8R or 3x8SLAR).
Up to 41 of the 96 stations can be TDM stations (4xanalog T/R + 5xUP0/E + 3xBS/16xHiPath Cordless Office stations at
the central board + 1x16SLA).
Up to 33 of the 96 stations can be TDM stations (4xanalog T/R + 5xUP0/E + 3xBS/16xHiPath Cordless Office stations at
the central board + 1xSLU8R or 1x8SLAR).
These are administrative capacity limits.
Due to the power consumption of HG 1500, a UPSC-D must be used.
Due to the power consumption of HG 1500, a UPSC-DR must be used.
An EPSU2 external power supply must be used if the total number of UP0/E stations, analog stations, and stations connected using adapters is greater than 72.
4xanalog T/R + 1xUP0/E + 7xBS/32xHiPath Cordless Office stations at the central board + 5xSLU8R or 5x8SLAR.
4xanalog T/R + 5xUP0/E + 3xBS/16xHiPath Cordless Office stations at the central board + 2x16SLA.
4xanalog T/R + 5xUP0/E + 3xBS/16xHiPath Cordless Office stations at the central board + 2xSLU8R or 2x8SLAR.
Configurations with under 384 analog stations, no other stations, and 90 trunks do not have to be checked with the project
planning tool. Configurations that contain UCD/ACD or more than one SLC16/SLC16N or groups with more than ten stations should always be checked with the help of the project planning tool (intranet: http://intranet.mch4.siemens.de/syseng/
perfeng/tools/hpt/index.htm).
4xanalog T/R at the central board + 5x8SLAR.
4xanalog T/R at the central board + 2x16SLA.
4xanalog T/R at the central board + 2x8SLAR.
8xUP0/E at the central board + 5xSLU8 + 1xSLMO24.
8xUP0/E at the central board + 5xSLU8R.
8xUP0/E at the central board + 2xSLU8.
8xUP0/E at the central board + 2xSLU8R.
The total number of UP0/E stations and stations connected using adapters is limited to 384.
A UPSC-D/UPSC-DR must be used if the total number of UP0/E stations and stations connected using adapters is greater
than 24.
Due to the 5-V power supply unit, one SLC16/SLC16N and a maximum of two HG 1500 V3.0 boards can be used.
64 HiPath Cordless Office stations on SLC16/SLC16N or 32 HiPath Cordless Office stations on the central board.
The system may be configured with two HG 1500 boards if PDM1 is not used.
The system may be configured with two HG 1500 boards if PDM1 is not used.
2-4
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
For internal use only
2.2
HiPath 3800
2.2.1
Hardware Overview
>
HiPath 3800 is the new hardware platform and replaces the HiPath 3700 and HiPath
3750 models.
HiPath 3800 is supported from HiPath 3000 V5.0 onwards. It offers the full range of
functions of Version 5.0 with all of the features and telephones.
HiPath 3800 systems can be fully integrated into HiPath 3000 V5.0/HiPath 5000
V5.0 networks and together with HP33x0/35x0/37x0 models can run to full capacity.
The HiPath 3800 system is a modular configuration. Depending requirements, it can be used
as a:
There are 9 slots in the basic cabinet (BC) and 13 slots for peripheral boards in the expansion
cabinet (EC). A fixed slot has CBSAP central control (slot 6, only in the BC).
If necessary, the LUNA2 power supply can be used up to three times in the basic cabinet (BC)
and up to four times in the expansion cabinet (EC).
HiPath 3800 provides various connection options for connecting the peripheral board:
SIVAPAC connectors on the backplane for connecting the external main distributor MDFUE via cabling units (factory-made) or for connecting external patch panels.
Connection panel with RJ45 jacks for direct peripheral board connection. The connection
panels are connected to the SIVAPAC connector on the backplane.
For U.S. only: Connection panel with CHAMP connector for direct peripheral board connection. The connection panels are connected to the SIVAPAC connector on the backplane.
Connection panels with SIPAC 1 SU connectors for connecting the external MDFU-E main
distributor or external patch panel via cabling units. The connection panels are connected
to the SIVAPAC connector on the backplane.
HiPath 3800 is suitable for both free-standing installation as well as installation in 19" cabinets.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-5
3000sb2.fm
approx. 440 mm
approx. 980 mm
Slot
Figure 2-1
2-6
BC
approx. 430 mm
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
For internal use only
2.2.1.1
Board Slots
There are 9 slots in the basic cabinet (BC) and 13 slots for peripheral boards in the expansion
cabinet (EC).
A fixed slot has CBSAP central control (slot 6, only in the BC).
If necessary, the LUNA2 power supply can be used up to three times in the basic cabinet (BC)
and up to four times in the expansion cabinet (EC).
Figure 2-2
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-7
3000sb2.fm
Not used
Figure 2-3
2-8
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
For internal use only
2.2.2
HiPath 3800 provides PCM highway trunk groups, each with 2 x 4 PCM highways for the peripheral board slots. There are approximately 32 time-division multiplex channels available for
each PCM highway. Blockages occur when these channels are busy. This prevents the system
from performing any more call jobs.
To guarantee that the system operates without blocking, make sure when performing configuration that the boards on a PCM segment do not require more than the number of time-division
multiplex channels available. The following figures show the PCM highways for both system
cabinets of the HiPath 3800.
Basic cabinet: PCM highways
Figure 2-4
The basic cabinet provides two PCM highway trunk groups, each with 2 x 4 PCM highways.
There are approximately 32 time-division multiplex channels available for each PCM highway.
The basic cabinets PCM highway trunk groups are used by peripheral boards according to the
following rules:
PCM segment for the board slots 1 5 = 128 time-division multiplex channels (4 PCM
highways)
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-9
3000sb2.fm
PCM segment for the board slots 7 10 = 128 time-division multiplex channels (4 PCM
highways)
DIUN2, DIU2U (U.S. only), IVMNL, IVMN8 and STMI2 use the PCM highways of trunk
group F. As a result, an additional 128 time-division multiplex channels for slots 1 5 and
slots 7 10 are provided for these boards.
If the installation of these boards necessitates a greater number of time-division multiplex
channels than the 2 x 128 available with trunk group F, the system automatically uses the
time-division multiplex channels available with trunk group A.
Figure 2-5
The expansion cabinet provides a PCM highway trunk group with 2 x 4 PCM highways. There
are approximately 32 time-division multiplex channels available for each PCM highway.
PCM segment for the board slots 1 6 = 128 time-division multiplex channels (4 PCM highways)
PCM segment for the board slots 8 14 = 128 time-division multiplex channels (4 PCM
highways)
2-10
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
DIU2U
60
DIUN2
60
IVMN8
IVMNL
24
SLCN
641
SLMA
242
SLMA8
82
SLMO2
482 3
SLMO8
162 3
STMD3
16
STMI2
STMI2 +
32
PDMX4
64
TM2LP
TMC16
16
TMDID
TMEW2
1
2
3
4
A time-division multiplex channel is required if a call is conducted via the "Home SLCN board" of a mobile telephone. If a
call is conducted via a "Location-dependent SLCN board", additional time-division multiplex channels are necessary.
The current number of time-division multiplex channels necessary depends on the number of active stations.
The maximum possible number of masters and slaves is taken into account.
PDMX is not currently released.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-11
3000sb2.fm
2.2.3
The static traffic capacity of the HiPath 3800 system can be determined as follows.
Table 2-3
HiPath 3800
Single-cabinet system
(see Page 2-9)
Two-cabinet system
(see Page 2-10)
1
15
128 erlangs +
(128 erlangs1)
7 10
128 erlangs +
(128 erlangs1)
15
128 erlangs
7 10
128 erlangs
11 16
128 erlangs
18 24
128 erlangs
512 erlangs
512 erlangs
The basic cabinet provides two PCM highway trunk groups, each with 2 x 4 PCM highways. DIUN2, DIU2U (U.S.
only), IVMNL, IVMN8 and STMI2 use the PCM highways of trunk group F. As a result, an additional 128 time-division multiplex channels for slots 1 5 and slots 7 10 in the basic cabinet are provided for these boards. If HiPath
3800 is used as a two-cabinet system, the PCM highway for trunk group F cannot be used.
2-12
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
For internal use only
2.2.4
Central Components
2.2.4.1
CBSAP
Introduction
The (Central Board Synergy Access Platform) board performs all central control and switching
functions for HiPath 3800.
Subboards
The following subboards can be used depending on the application:
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-13
3000sb2.fm
2.2.4.2
LUNA2
Introduction
LUNA2 (Line-powered Unit for Network-based Architecture No. 2) is used as the central power
supply in HiPath 3800. Depending on the system configuration, up to three LUNA2 boards can
be used in the basic cabinet and up to four in the expansion cabinet.
When configuring the HiPath 3800 as a two-cabinet system, two LUNA2 boards in the basic
cabinet and three in the expansion cabinet are sufficient to provide the specified maximum configuration limits. For information on how to calculate the number of LUNA2 modules required,
see Page 2-17.
You can use a third LUNA2 in the basic cabinet and a fourth in the expansion cabinet to
LUNA2 combines power supply and battery management functions. No other components are
required if it is operated as a power supply. To maintain short-term battery emergency operation after a power failure, that is, to use uninterruptible power supply functions, you must also
connect a battery pack for each system cabinet or a BSG 48/38 battery cabinet (including battery charger).
LUNA2 is used in models for all countries.
Permitted batteries
S30122-K5950-Y200: Battery pack 4 x 12 V/7 Ah
This is the only battery pack approved for operation with LUNA2.
2-14
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
For internal use only
Part numbers
Technical specifications
Nominal frequency: 50 Hz - 60 Hz
Output current (battery charge current, if a LUNA2 is used as a battery charger): max. 2 A
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-15
3000sb2.fm
Bridging times
The following table lists the maximum bridging times (battery operation in case of power
failure) available with the battery pack S30122-K5950-Y200 (48 V/7 Ah) and battery housing BSG 48/38 (S30122-K5950-F300).
Table 2-4
LUNA2 - Bridging Times with Battery Pack 48 V/7 Ah and Upright Battery
Housing BSG 48/38
System
Load levels
25 min
1 h 30 min
Measurement conditions:
The batteries were new and fully charged when measurement started.
BSG 48/38
You can use a BSG 48/38 battery cabinet in an upright housing instead of the battery pack to
extend the bridging time in the event of a power failure. The BSG 48/38 battery cabinet
(S30122-K5950-F300) consists of
an upright housing
a charging rectifier
The battery cabinet is designed for direct connection to the HiPath 3800 communication system.
2-16
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
Basic cabinet
Expansion cabinet
Number of peripheral
boards per cabinet
Number of
LUNA2s required
per cabinet
<5
No
<5
Yes
No
Yes
<5
No
<5
Yes
No
Yes
10
No
10
Yes
A single LUNA2 can feed one CBSAP and up to four peripheral boards.
b) Basic cabinet with CBSAP and peripheral boards (with STMI2, SLMA and/or SLCN)
Two LUNA2s are always required to supply a CBSAP, peripheral boards and
STMI2, SLMA and/or SLCN.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-17
3000sb2.fm
2.2.4.3
LIMS
The LAN Interface Module for SAPP LIMS (S30807-Q6721-X) is an optional plug-in card for
the CBSAP central control board in HiPath 3800.
The board provides two Ethernet (10/100BaseT) LAN connections via two 8-pin RJ45 jacks:
The LIMS module can be used for administration via HiPath 3000 Manager E and for CTI functions (TAPI 120 V2.0). However, bear in mind that the number of BHCAs (Busy Hour Call Attempts = number of connection attempts during busy traffic hours) is restricted to 400 at a maximum of six TAPI ports. The use of "power dialers" is not approved.
You cannot operate the LIMS module and an STMI2 board simultaneously in a HiPath 3800.
2-18
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.2.5
Peripheral Components
2.2.5.1
Table 2-6
IVMNL
24 24
SLMA
24
SLMA8
SLCN
16 64
SLMO2
24 48
SLMO8
16
ROW
U.S.
IVMN8
Max. number of
boards per system
Cou
ntry
Capacity
Board
Name
x These boards are for the integrated voicemail funcx tions of HiPath Xpressions Compact.
x Board for connecting optiPoint 500 and optiset E telex x phones. The SLMO board comes in 8- and 24-port
versions.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-19
3000sb2.fm
Table 2-6
16
STMI2
32
2-20
ROW
U.S.
STMD3
Max. number of
boards per system
Cou
ntry
Capacity
Board
Name
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
Trunk Boards
Trunk Boards for HiPath 3800
Cou
ntry
Type/Description
U.S.
Max. number of
boards per system
Capacity
Board
Name
ROW
Table 2-7
2.2.5.2
DIUN2
60 60
DIU2U
48 48
STMD3
TMDID
TMC16
16
TM2LP
x x Board with eight ports for connecting MSI trunks, enabling CAS trunk connections
16
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-21
3000sb2.fm
Max. number of
boards per system
Capacity
Board
Name
Type/Description
ROW
U.S.
Table 2-8
2.2.5.3
DIUN2
60 60
TMEW2
x x Board for providing four two-way analog tie trunk circuits with E&M signaling.
STMD3
16
STMI2
32
2-22
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
Table 2-9
Cou
ntry
ROW
Board
Name
Options
Type/Description
U.S.
2.2.5.4
TMEW2
Ports per
board
REALS
Relay connections
x The REALS board is located on the basic cabinets backplane. It can be used for relay switching (door opener)
and trunk failure transfer (ALUM).
PFT1
PFT4
LIMS
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-23
3000sb2.fm
2.2.6
2-24
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.3
HiPath 3750
2.3.1
Hardware Overview
The HiPath 3750 system has a modular structure and can be extended by adding new boards
or cabinets to accommodate growing customer requirements. An additional cabinet is referred
to as an expansion cabinet. A HiPath 3750 system can have a maximum of three cabinets. The
figure below shows a HiPath 3750 system with a basic cabinet, expansion cabinets, and a main
distribution frame (MDFU-E).
The basic cabinet has 7 slots for peripheral boards. Expansion cabinets with 8 slots each for
peripheral boards are implemented for expansions. As a result, when 2 expansion cabinets are
implemented, a total of 23 slots are available for boards; with the exception of slot 08 in the
basic cabinet, which has an installation width of 45 mm, all slots have an installation width of
30 mm.
Dimensions
approx. 410 mm
Cabinet depth:
- MDFU-E: 126 mm
- System cabinet: 390 mm
approx. 670 mm
Figure 2-6
EC1
EC2
BC
approx. 980 mm
approx. 328 mm
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-25
3000sb2.fm
2.3.1.1
Board Slots
Nine board slots are available in each cabinet. The following boards are assigned permanent
slots:
UPSM power supply unit -> slot 09 in the BC, slot 18 in EC1, slot 27 in EC2.
Depending on their width, peripheral boards can be inserted in slots 02 to 08 in the BC, 10 to
17 in EC1 and 19 to 26 in EC2 (the adhesive label beneath each slot identifies the slot).
Slots in Basic and Expansion Cabinets
Slot
no.:
BC:
CBCPR
02
03
04
05
06
07
08
UPSM
EC1:
10
11
12
13
14
15
16
17
UPSM
EC2:
19
20
21
22
23
24
25
26
UPSM
45/30
30
30
30
30
30
30
45/30
90
X10
X20
X30
X40
X50
X60
X70
X80
X90
Width in
mm:
Figure 2-7
2-26
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.3.2
There are approximately 64 time-division multiplex channels available for each PCM segment.
Blockages occur when these channels are busy. This prevents the system from performing any
more call jobs.
To guarantee that the system operates without blocking, ensure during configuration that the
boards on a PCM segment do not require more than the maximum 64 time-division multiplex
channels. The following table lists the number of time-division multiplex channels that the different boards require.
Table 2-10
CR8N
HXGM3
16
IVML8
IVML24
24
SLMO8, SLMO24
STMD8
16
TIEL
TMDID8
TML8W
TMOM
TMS2
30
TMST1
24
>
A tool is available at the following intranet address to illustrate PCM segments in HiPath 3750 systems:
https://netinfo4.wit.siemens.de/icnenho/vulcan_v10/product/vf_doku/tool
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-27
3000sb2.fm
Caution
To guarantee that the system operates without faults or blocking, it is necessary that
you observe the following rules for the configuration of boards:
SLC16, SLC16N
A maximum of one SLC16 or SLC16N per PCM section. If possible, the
SLC16 or SLC16N should remain alone on the PCM segment.
For more information on multi-SLCs, see Multi-SLC and Cross-System Networking.
IVML8, IVML24
A maximum of one IVML8 or IVML24 per system.
This board may only be inserted into the slot beside the power supply in the
basic cabinet or in the expansion cabinets.
You may not insert an SLC16 or SLC16N on the PCM segment of the
IVML8 or IVML24.
You may not insert an SLMO24 on the PCM segment of the IVML24.
If there is a TMS2 on the PCM segment of the IVML24, only one board with
up to eight ports is allowed on the free slot.
SLMO24
A maximum of two SLMO24s per PCM segment; the number of connected stations (hosts (master) and clients (slaves)) may not be more than 64.
The illustrations below show the PCM segments (64 time-division multiplex channels each) between the different HiPath 3750 system configurations.
Single-cabinet system: PCM segments
"8-slot" cabinets
C 000000 0
B 234567 8
C
P
R
U
P
S
M
BC
Figure 2-8
2-28
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
"8-slot" cabinets
C 000000 0
B 234567 8
C
P
R
U
P
S
M
U
P
S
M
EC1
BC
Figure 2-9
1 111111 1
0 123456 7
"8-slot" cabinets
1 111111 1
0 123456 7
U
P
S
M
EC1
C 000000 0
B 234567 8
C
P
R
BC
Figure 2-10
U
P
S
M
1 222222 2
9 012345 6
U
P
S
M
EC2
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-29
3000sb2.fm
2.3.3
The static traffic capacity of the HiPath 3750 can be determined as follows.
Table 2-11
HiPath 3750
Single-cabinet system
(see Figure 2-8)
02 + 03
64 erlangs
04 + 05
64 erlangs
06 + 07 + 08
64 erlangs
02 + 03
64 erlangs
04 + 05
64 erlangs
06 + 07 + 08
64 erlangs
10 + 11
64 erlangs
12 + 13
64 erlangs
14 + 15
64 erlangs
16 + 17
64 erlangs
02 + 03
64 erlangs
04 + 05
64 erlangs
06 + 07 + 08
64 erlangs
10 + 11 + 19 + 20
64 erlangs
12 + 13 + 21 + 22
64 erlangs
14 + 15 + 23 + 24
64 erlangs
16 + 17 + 25 + 26
64 erlangs
Two-cabinet system
(see Figure 2-9)
Three-cabinet system
(see Figure 2-10)
2-30
448 erlangs
448 erlangs
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
For internal use only
2.3.4
Central Components
2.3.4.1
CBCPR
Introduction
The CBCPR board performs all central control and switching functions for HiPath 3750.
Subboards
The following subboards (some of which are optional) can be used depending on the application:
supports all 4, 8 and 12 channel CMI connections using the SLC16 board of the HiPath
3750, HiPath 3550 and HiPath 3700 systems.
V.24 interfaces
To connect a service PC, you can access the first V.24 interface (9-pin SUB-D plug) on the
CBCPR from the front of the basic cabinet (after removing the cover).
You can access the second V.24 interface (25-pin SUB-D plug) via the backplane of the
basic cabinet (X7).
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-31
3000sb2.fm
2.3.4.2
UPSM
Introduction
Each cabinet in HiPath 3750 requires one UPSM (Uninterruptible Power Supply Modular). This
board combines the power supply and battery management functions. No other components
are required if operated as a power supply. To maintain short-term battery emergency operation after a power failure, that is, to use uninterruptible power supply functions, you must also
connect a battery pack for each system cabinet or a BSG 48/38 battery cabinet (including battery charger) to the UPSM.
An LED lights up to indicate that the UPSM is in operation. The UPSM must be replaced when
defective (LED does not light up).
All country-specific versions of the UPSM are used. The ring frequency of the modular ring generator can be parameterized to suit country-specific requirements.
Part numbers
Technical specifications
Nominal frequency: 50 Hz - 60 Hz
2-32
0.8 A
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
Bridging times
The following table lists the maximum bridging times (battery operation in case of power
failure) available with the battery pack S30122-K5950-Y200 (48 V/7 Ah).
Table 2-12
System
Load levels
Maximum
bridging time
1h
1h 40min
Measurement conditions:
The batteries were new and fully charged when measurement started.
The battery recharging time is approx. 8.5 h.
Specifications of the modular ring generator
Output power
continuous: 4.0 VA
BSG 48/38
You can use a BSG 48/38 battery cabinet in an upright housing instead of the battery pack to
extend the bridging time in the event of a power failure. The BSG 48/38 battery cabinet
(S30122-K5950-F300) consists of
an upright housing
a charging rectifier
The battery cabinet is designed for direct connection to the HiPath 3750 communication system.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-33
3000sb2.fm
88-264 V ~ / 50-60 Hz
UPSM
Expansion
cabinet 2
88-264 V ~ / 50-60 Hz
UPSM
Battery packs
48 V/7 Ah
Expansion
cabinet 1
48 V/7 Ah
48 V/7 Ah
88-264 V ~ / 50-60 Hz
2-34
UPSM
S30122-K5959-Y200
Basic
cabinet
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
UPSM
Connecting the UPSM with Battery Packs and Ext. Charging Rectifiers
88-264 V ~ / 50-60 Hz
Expansion
cabinet 2
88-264 V ~ / 50-60 Hz
88-264 V ~ / 50-60 Hz
UPSM
48 V
Charging rectifier
Expansion
cabinet 1
External battery
48 V/38 Ah
UPSM
48 V
88-264 V ~ / 50-60 Hz
Basic
cabinet
48 V
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-35
3000sb2.fm
2.3.4.3
LIM
The LAN Interface Module LIM (S30807-Q6930-X) is an optional subboard for all HiPath 3000
central control boards (see also Section 4.4).
The board provides an Ethernet (10BaseT/10 Mbps) LAN connection via an 8-pin RJ45 jack.
The LIM module can be used for administration via HiPath 3000 Manager E and for CTI functions (TAPI 120 V2.0). However, bear in mind that the number of BHCAs (Busy Hour Call Attempts = number of connection attempts during busy traffic hours) is restricted to 400 at a maximum of six TAPI ports. The use of "power dialers" is not approved.
You cannot operate the LIM module and a HG 1500 board simultaneously in one system.
2-36
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.3.5
Peripheral Components
2.3.5.1
Table 2-13
16
IVML8
IVML24
24 24
x These boards are for the integrated voicemail funcx tions of HiPath Xpressions Compact.
SLA8N
#1
#1
16
#1
#1
SLA24N
24
#1
#1
SLC16
16 64
42
SLC16N
16 64
43
16
#1
SLMO24
24 48
#1
#1
STMD8
SLA16N
SLMO8
1
2
3
16
ROW
U.S.
HXGM3
Max. number of
boards per system
Cou
ntry
Capacity
Board
Name
- Board for connecting optiPoint 500 and optiset E telex phones. The SLMO board comes in 8- and 24-port
versions.
x Board for ISDN basic access. Permits configuration of
ISDN trunks, tie trunks, and subscribers on the same
board.
The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1.
Exception: Basic cabinets can have up to two SLC16 boards.
Exception: Basic cabinets can have up to two SLC16N boards.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-37
3000sb2.fm
Trunk Boards
Table 2-14
U.S.
TML8W
#1
#1
STMD8
16 #1
#1
x x Board for ISDN basic access. Permits mixed configuration of ISDN trunks, tie trunks, and subscribers on the
same board.
TMS2
30 30 #1
TMST1
24 24 #1
TMDID
#1
#1
TMGL8
#1
#1
TMAMF
ROW
Type/Description
Max. number of
boards per system
Cou
ntry
Board
Name
2.3.5.2
The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1.
2-38
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
Table 2-15
Type/Description
#1
#1
x x Board for providing four two-way analog tie trunk circuits with E&M signaling.
STMD8
16 #1
#1
HXGM3
16
TMS2
30 30 #1
ROW
U.S.
TIEL
Max. number of
boards per system
Cou
ntry
Board
Name
2.3.5.3
The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-39
3000sb2.fm
Table 2-16
Cou
ntry
ROW
Board
Name
Options
Type/Description
U.S.
2.3.5.4
TIEL
Ports per
board
REAL
Relay connections
x The REAL board is located on the basic cabinets backplane. It is used for relay connection (such as a door
opener) and power failure transfer (ALUM).
PFT1
PFT4
GEE8
Number of
analog
trunks supported
CR8N
LIM
2-40
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.3.6
2.3.6.1
Cabinet with
UPSM
88 - 264 Vac
up to approx. 430 W
Figure 2-11
Appendix A, Identifying System Power Requirement contains information on the power requirements of individual boards and components.
2.3.6.2
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-41
3000sb2.fm
2.4
HiPath 3550
2.4.1
Hardware Overview
Structure
The HiPath 3550 housing intended for wall mounting contains one shelf with six slot levels. The
slot levels, numbered in ascending order from the attachment side, have the following assignments:
2-42
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
Mounting surface
OPTIONS
Slot 6
Slot 7
450
PERIPHERAL BOARD
Slot 8
SLOT 9
CBCC
Slot 4
200
Slot 5
460
Slot levels
EB = Slot
Notes:
When mounting the system on the wall, plan for at least 30 cm of clearance
on the board side for replacing the boards.
TS2 and TST1 boards can be installed in slot 7 and slot 9 only.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-43
3000sb2.fm
2.4.2
The HiPath 3550 system has the following static traffic capacities.
Table 2-17
System
HiPath 3550
(see Figure 2-12)
Slots
2 / 3 (CBCC)
24 erlangs
16 erlangs
16 erlangs
16 erlangs
16 erlangs
16 erlangs
30 erlangs1
10
64 erlangs
198 erlangs
Use of a TS2 board results in a capacity of 30 erlangs. A maximum of one TS2 per HiPath 3550 is possible, and the board
may only be installed in slot 7 or 9, thus resulting in 30 erlangs for slot 7 or 9.
2-44
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
For internal use only
2.4.3
Central Components
2.4.3.1
CBCC
Introduction
The CBCC (Central Board with Coldfire Com) board performs all central control and switching
functions for HiPath 3550.
Subboards
The following subboards (some of which are optional) can be used depending on the application:
supports all two-channel cordless connections to the HiPath 3550, HiPath 3350, HiPath 3500 and HiPath 3300 systems.
supports all 4, 8 and 12 channel CMI connections using the SLC16 board of the HiPath
3750, HiPath 3550 and HiPath 3700 systems.
supports the 4-channel CMI connection over BS3/1 to the HiPath 3550, HiPath 3350,
HiPath 3500 and HiPath 3300 systems.
in the same way as the CMS clock module small, provides the master clock for digital
networking.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-45
3000sb2.fm
Interfaces
V.24 interfaces
First V.24 interface on the CBCC; the second interface is implemented using the V24/1 option.
2.4.3.2
UPSC-D
Introduction
This board combines the power supply and battery management functions. No other components are required if operated as a power supply. To maintain short-term battery emergency
operation after a power failure, that is, to use uninterruptible power supply functions, you must
also connect a battery pack.
An EPSU2 external power supply must be used if the total number of UP0/E stations, analog
stations, and stations connected using adapters is greater than 72.
Additional power can be made available by connecting the external EPSU2 power supply (see
Section 2.4.6). For this, the EPSU2s DC connection needs to be connected to the special
48 Vdc input on the UPSC-D. The UPSC-Ds internal -48-V output is deactivated when the external power supply is connected.
Technical specifications
Nominal frequency: 50 Hz - 60 Hz
2-46
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
Bridging times
The following table lists the maximum bridging times (battery operation in case of power
failure) available with the battery pack S30122-K5928-X (48 V/1.2 Ah).
Table 2-18
System
Load levels
6 min
15 min
17 min
Measurement conditions:
The batteries were fully charged when the measurement was started.
2.4.3.3
LIM
The LAN Interface Module (LIM - S30807-Q6930-X) is an optional plug-in card for all HiPath
3000 central control boards (see also Section 4.4).
The board provides an Ethernet (10BaseT/10 Mbps) LAN connection via an 8-pin RJ45 jack.
The LIM module can be used for administration via HiPath 3000 Manager E and for CTI functions (TAPI 120 V2.0). However, bear in mind that the number of BHCAs (Busy Hour Call Attempts = number of connection attempts during busy traffic hours) is restricted to 400 at a maximum of six TAPI ports. The use of "power dialers" is not approved.
You cannot operate the LIM module and a HG 1500 board simultaneously in one system.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-47
3000sb2.fm
2.4.4
Peripheral Components
2.4.4.1
Table 2-19
Type/Description
Max. number of
boards per system
ROW
U.S.
Capacity
Board
Name
4SLA
#1
8SLA
#1
16SLA
16
#1
HXGS3
IVMS8
SLU8
16
#1
STLS2
#1
STLS4
#1
SLA8N
SLA16N
16
SLA24N
24
SLC16
16
SLC16N
16
2-48
3000sb2.fm
Table 2-19
SLMO24
24
Type/Description
Max. number of
boards per system
ROW
U.S.
Cou
ntry
x x HiPath 3750 board for connecting 24 optiPoint 500 and optiset E telephones (UP0/E)
Can be installed in Slot level 5 only
The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1.
2.4.4.2
Trunk Boards
Table 2-20
TLA
#1
TLA4
#1
TLA8
#1
U.S.
Type/Description
ROW
Coun
try
Max. number of
boards per system
Board
Name
Capacity
Board
Name
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-49
3000sb2.fm
Table 2-20
Type/Description
30 30
- Board for primary rate access; can be used for tie trunk traffic.
In HiPath 3000/HiPath 5000 V5.0 and later, the B channels
in the TS2 board are subject to license. Consequently, the
TS2 boards (S30810-Q2913-X300) have been assigned a
new hardware identification code. The new code prevents
the board from being used in earlier versions. Functionality
and layout of the board have not been changed.
STLS2
#1
x
x
U.S.
TS2
ROW
Coun
try
Max. number of
boards per system
Board
Name
STLS4
#1
TST1
24
x PRI board
TMGL4
#1
TMQ4
#1
x BRI board
TMAMF
The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1.
2-50
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.4.4.3
Table 2-21
Type/Description
x x HG 1500 board for connecting the HiPath 3550 system directly to a local data network (Ethernet).
STLS2
#1
STLS4
#1
TS2
30 30
U.S.
HXGS3
ROW
Max. number of
boards per system
Cou
ntry
Capacity
Board
Name
- Board for primary rate access; can be used for tie trunk traffic.
In HiPath 3000/HiPath 5000 V5.0 and later, the B channels
in the TS2 board are subject to license. Consequently, the
TS2 boards (S30810-Q2913-X300) have been assigned a
new hardware identification code. The new code prevents
the board from being used in earlier versions. Functionality
and layout of the board have not been changed.
The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-51
3000sb2.fm
Table 2-22
Coun
try
ROW
Board
Name
Options
Type/Description
U.S.
2.4.4.4
ALUM4
Trunk failure
transfers
ANI4
Analog
trunks
GEE12
Number of call
charge receivers
GEE16
Number of call
charge receivers
GEE50
Number of call
charge receivers
x One serial V.24 interface for connecting a PC, printer, or Plus Products.
V24/1
STBG4
MPPI
UAM
Control relay module; provides 4 relays and 4 sensors for controlling external devices or detecting external control events.
EXM
EXMNA
STRB
2-52
Ports
Sensors
Relays
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.4.5
2.4.5.1
HiPath 3550
88 - 264 Vac
Appendix A, Identifying System Power Requirement contains information on the power requirements of individual boards and components.
2.4.5.2
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-53
3000sb2.fm
2.4.6
An EPSU2 external power supply must be used if the total number of UP0/E stations, analog
stations, and stations connected using adapters is greater than 72.
Additional power can be made available by connecting the external EPSU2 power supply. For
this, the EPSU2s DC connection needs to be connected to the special 48 Vdc input on the
UPSC-D. The UPSC-Ds internal -48-V output is deactivated when the external power supply
is connected.
EPSU2 technical specifications
Table 2-23
Scope of delivery
AC power cable
AC power
EPSU2
S30122-K7221-X2
Frequency range
47 to 63 Hz
Connected output
200 W
140 W
Mains/nominal voltage
54.2 V
UPS batteries
2-54
V39113-W5123-E891
Four batteries are supplied
built-in.
V39113-W5123-E891
Batteries are not included in
the scope of supply and must
be ordered separately.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
Table 2-23
Battery operation:
Permitted batteries
Manufacturer/type number
Number of batteries
Size (Ah)
Nominal voltage
Overload protection
EPSU2
S30122-K7221-X2
Nominal current
2.5 A
Overload protection
Ambient temperature
Humidity
95%/non-condensing
Cooling
Natural convection
Protection
IP 21 (DIN 40050)
Housing dimensions (W x D
x H in mm)
Weight
Symbol
CE
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-55
3000sb2.fm
2.5
HiPath 3350
2.5.1
Hardware Overview
The HiPath 3350 housing intended for wall mounting contains one shelf with three slot levels.
The slot levels, numbered in ascending order from the attachment side, have the following assignments:
OPTIONS
Slot 5
450
CBCC
Slot 4
460
Mounting
surface
Slot levels
EB = Slot
Note:
When mounting the system on the wall, plan for at least 30 cm of clearance on
the board side for replacing the boards.
Figure 2-14
2-56
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.5.2
The HiPath 3350 system has the following static traffic capacities.
Table 2-24
System
HiPath 3350
(see Figure 2-14)
Slots
2 / 3 (CBCC)
24 erlangs
16 erlangs
16 erlangs
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-57
3000sb2.fm
2.5.3
Central Components
2.5.3.1
CBCC
Introduction
The CBCC (Central Board with Coldfire Com) board performs all central control and switching
functions for HiPath 3350.
Subboards
The following subboards (some of which are optional) can be used depending on the application:
supports all two-channel cordless connections to the HiPath 3550, HiPath 3350, HiPath 3500 and HiPath 3300 systems.
supports the 4-channel CMI connection over BS3/1 to the HiPath 3550, HiPath 3350,
HiPath 3500 and HiPath 3300 systems.
in the same way as the CMS clock module small, provides the master clock for digital
networking.
2-58
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
For internal use only
Interfaces
V.24 interfaces
First V.24 interface on the CBCC; the second interface is implemented using the V24/1 option.
2.5.3.2
PSUP
The power supply point PSUP is intended for use in HiPath 3350. The device plugs into a special slot and is secured by screws. It connects to the power outlet using a modular power cord.
A monitoring LED indicates the presence of the 5 V output voltage.
Technical specifications
Nominal frequency: 50 Hz - 60 Hz
Power consumption: 60 W
2.5.3.3
UPSC-D
Introduction
This board combines the power supply and battery management functions. No other components are required if operated as a power supply. To maintain short-term battery emergency
operation after a power failure, that is, to use uninterruptible power supply functions, you must
also connect a battery pack.
Technical specifications
Nominal frequency: 50 Hz - 60 Hz
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-59
3000sb2.fm
Bridging times
The following table lists the maximum bridging times (battery operation in case of power
failure) available with the battery pack S30122-K5928-X (48 V/1.2 Ah).
Table 2-25
System
Load levels
Normal output load = 5 V/3 A;
48 V/0.5 A; ringing approx. 2 VA
Measurement conditions:
The batteries were fully charged when the measurement was started.
2.5.3.4
LIM
The LAN Interface Module (LIM - S30807-Q6930-X) is an optional plug-in card for all HiPath
3000 central control boards (see also Section 4.4).
The board provides an Ethernet (10BaseT/10 Mbps) LAN connection via an 8-pin RJ45 jack.
The LIM module can be used for administration via HiPath 3000 Manager E and for CTI functions (TAPI 120 V2.0). However, bear in mind that the number of BHCAs (Busy Hour Call Attempts = number of connection attempts during busy traffic hours) is restricted to 400 at a maximum of six TAPI ports. The use of "power dialers" is not approved.
You cannot operate the LIM module and a HG 1500 board simultaneously in one system.
2-60
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.5.4
Peripheral Components
2.5.4.1
Table 2-26
Cou
ntry
Type/Description
Max. number of
boards per system
ROW
U.S.
Capacity
Board
Name
4SLA
8SLA
16SLA
16
HXGS3
1
(21)
IVMP8
IVMS8
SLU8
16
STLS2
STLS4
The system may be configured with two HG 1500 boards if PDM1 is not used.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-61
3000sb2.fm
Trunk Boards
Table 2-27
Cou
ntry
Type/Description
Max. number of
boards per system
ROW
U.S.
Capacity
Board
Name
2.5.4.2
TLA2
TLA4
TLA8
STLS2
STLS4
TMGL4
TMQ4
x BRI board
2.5.4.3
2-62
1
(21)
Coun
try
Type/Description
U.S.
Max. number of
boards per system
HXGS3
Capacity
Board
Name
ROW
Table 2-28
x HG 1500 board for connecting the HiPath 3350 system directly to a local data network (Ethernet).
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
Max. number of
boards per system
ROW
Coun
try
Capacity
Board
Name
STLS2
STLS4
The system may be configured with two HG 1500 boards if PDM1 is not used.
2.5.4.4
Table 2-29
Cou
ntry
ROW
Board
Name
Options
Type/Description
U.S.
Type/Description
U.S.
Table 2-28
ALUM4
Trunk failure
transfers
4 x
ANI4
Analog trunks
4 -
GEE12
Number of call
charge receivers
4 x
GEE16
Number of call
charge receivers
4 x
GEE50
Number of call
charge receivers
4 x
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-63
3000sb2.fm
Capacity
Cou
ntry
ROW
Board
Name
V24/1
Interfaces
1 x
Type/Description
U.S.
Table 2-29
STBG4
EXM
EXMNA
MPPI
UAM
Sensors
4 x
Relays
STRB
2-64
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.5.5
2.5.5.1
HiPath 3350
88 - 264 Vac
max. approx. 90 W
Figure 2-15
Appendix A, Identifying System Power Requirement contains information on the power requirements of individual boards and components.
2.5.5.2
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-65
3000sb2.fm
2.6
HiPath 3250
2.7
HiPath 3150
2-66
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.8
HiPath 3700
2.8.1
Hardware Overview
The HiPath 3700 system has a modular structure and can be extended by adding new boards
or cabinets to accommodate growing customer requirements. An additional cabinet is referred
to as an expansion cabinet.
You will need a special mounting kit for installing the system in a 19 cabinet.
A HiPath 3700 system can have a maximum of three cabinets. The 19 cabinets must be placed
beside one another and they must also be accessible from the rear.
The basic cabinet has 7 slots for peripheral boards. Expansion cabinets with 8 slots each for
peripheral boards are implemented for expansions. As a result, when 2 expansion cabinets are
implemented, a total of 23 slots are available for boards; with the exception of slot 08 in the
basic cabinet, which has an installation width of 45 mm, all slots have an installation width of
30 mm.
Dimensions
approx. 410 mm
EC2
Figure 2-16
BC
approx. 980 mm
EC1
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2.8.1.1
Board Slots
Nine board slots are available in each cabinet. The following boards are assigned permanent
slots:
UPSM power supply unit -> slot 09 in the BC, slot 18 in EC1, slot 27 in EC2.
Depending on their width, peripheral boards can be inserted in slots 02 to 08 in the BC, 10 to
17 in EC1 and 19 to 26 in EC2 (the adhesive label beneath each slot identifies the slot).
Slots in Basic and Expansion Cabinets
Slot
no.:
BC:
CBCPR
02
03
04
05
06
07
08
UPSM
EC1:
10
11
12
13
14
15
16
17
UPSM
EC2:
19
20
21
22
23
24
25
26
UPSM
45/30
30
30
30
30
30
30
45/30
90
X10
X20
X30
X40
X50
X60
X70
X80
X90
Width in
mm:
Figure 2-17
2-68
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2.8.2
There are approximately 64 time-division multiplex channels available for each PCM segment.
Blockages occur when these channels are busy. This prevents the system from performing any
more call jobs.
To guarantee that the system operates without blocking, ensure during configuration that the
boards on a PCM segment do not require more than the maximum 64 time-division multiplex
channels. The following table lists the number of time-division multiplex channels that the different boards require.
Table 2-30
CR8N
HXGM3
16
IVML8
IVML24
24
SLMO8, SLMO24
STMD8
16
TIEL
TMDID8
TML8W
TMOM
TMS2
30
TMST1
24
>
A tool is available at the following intranet address to illustrate PCM segments in HiPath 3700 systems:
https://netinfo4.wit.siemens.de/icnenho/vulcan_v10/product/vf_doku/tool
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Caution
To guarantee that the system operates without faults or blocking, it is necessary that
you observe the following rules for the configuration of boards:
SLC16, SLC16N
A maximum of one SLC16 or SLC16N per PCM section. If possible, the
SLC16 or SLC16N should remain alone on the PCM segment.
For more information on multi-SLCs, see Multi-SLC and Cross-System Networking.
IVML8, IVML24
A maximum of one IVML8 or IVML24 per system.
This board may only be inserted into the slot beside the power supply in the
basic cabinet or in the expansion cabinets.
You may not insert an SLC16 or SLC16N on the PCM segment of the
IVML8 or IVML24.
You may not insert an SLMO24 on the PCM segment of the IVML24.
If there is a TMS2 on the PCM segment of the IVML24, only one board with
up to eight ports is allowed on the free slot.
SLMO24
A maximum of two SLMO24s per PCM segment; the number of connected stations (hosts (master) and clients (slaves)) may not be more than 64.
The illustrations below show the PCM segments (64 time-division multiplex channels each) between the different HiPath 3700 system configurations.
Single-cabinet system: PCM segments
"8-slot" cabinets
C 000000 0
B 234567 8
C
P
R
U
P
S
M
BC
Figure 2-18
2-70
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"8-slot" cabinets
C 000000 0
B 234567 8
C
P
R
U
P
S
M
U
P
S
M
EC1
BC
Figure 2-19
1 111111 1
0 123456 7
"8-slot" cabinets
1 111111 1
0 123456 7
U
P
S
M
EC1
C 000000 0
B 234567 8
C
P
R
BC
Figure 2-20
U
P
S
M
1 222222 2
9 012345 6
U
P
S
M
EC2
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2.8.3
The static traffic capacity of the HiPath 3700 can be determined as follows.
Table 2-31
HiPath 3700
Single-cabinet system
(see Figure 2-18)
02 + 03
64 erlangs
04 + 05
64 erlangs
06 + 07 + 08
64 erlangs
02 + 03
64 erlangs
04 + 05
64 erlangs
06 + 07 + 08
64 erlangs
10 + 11
64 erlangs
12 + 13
64 erlangs
14 + 15
64 erlangs
16 + 17
64 erlangs
02 + 03
64 erlangs
04 + 05
64 erlangs
06 + 07 + 08
64 erlangs
10 + 11 + 19 + 20
64 erlangs
12 + 13 + 21 + 22
64 erlangs
14 + 15 + 23 + 24
64 erlangs
16 + 17 + 25 + 26
64 erlangs
Two-cabinet system
(see Figure 2-19)
Three-cabinet system
(see Figure 2-20)
2-72
448 erlangs
448 erlangs
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For internal use only
2.8.4
Central Components
2.8.4.1
CBCPR
Introduction
The CBCPR board performs all central control and switching functions for HiPath 3700.
Subboards
The following subboards (some of which are optional) can be used depending on the application:
supports all 4, 8 and 12 channel CMI connections using the SLC16 board of the HiPath
3750, HiPath 3550 and HiPath 3700 systems.
V.24 interfaces
To connect a service PC, you can access the first V.24 interface (9-pin SUB-D plug) on the
CBCPR from the front of the basic cabinet (after removing the cover).
You can access the second V.24 interface (25-pin SUB-D plug) via the backplane of the
basic cabinet (X7).
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2.8.4.2
UPSM
Introduction
Each cabinet in HiPath 3700 requires one UPSM (Uninterruptible Power Supply Modular). This
board combines the power supply and battery management functions. No other components
are required if operated as a power supply. To maintain short-term battery emergency operation after a power failure, that is, to use uninterruptible power supply functions, you must also
connect a battery pack for each system cabinet or a BSG 48/38 battery cabinet (including battery charger) to the UPSM.
An LED lights up to indicate that the UPSM is in operation. The UPSM must be replaced when
defective (LED does not light up).
All country-specific versions of the UPSM are used. The ring frequency of the modular ring generator can be parameterized to suit country-specific requirements.
Part numbers
Technical specifications
Nominal frequency: 50 Hz - 60 Hz
2-74
0.8 A
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Bridging times
The following table lists the maximum bridging times (battery operation in case of power
failure) available with the battery pack S30122-K5950-Y200 (48 V/7 Ah).
Table 2-32
System
Load levels
Maximum
bridging time
1h
1h 40min
Measurement conditions:
The batteries were new and fully charged when measurement started.
The battery recharging time is approx. 8.5 h.
Specifications of the modular ring generator
Output power
continuous: 4.0 VA
BSG 48/38
You can use a BSG 48/38 battery cabinet in an upright housing instead of the battery pack to
extend the bridging time in the event of a power failure. The BSG 48/38 battery cabinet
(S30122-K5950-F300) consists of
an upright housing
a charging rectifier
The battery cabinet is designed for direct connection to the HiPath 3700 communication system.
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88-264 V ~ / 50-60 Hz
UPSM
Expansion
cabinet 2
88-264 V ~ / 50-60 Hz
UPSM
Battery packs
48 V/7 Ah
Expansion
cabinet 1
48 V/7 Ah
48 V/7 Ah
88-264 V ~ / 50-60 Hz
2-76
UPSM
S30122-K5959-Y200
Basic
cabinet
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UPSM
Connecting the UPSM with Battery Packs and Ext. Charging Rectifiers
88-264 V ~ / 50-60 Hz
Expansion
cabinet 2
88-264 V ~ / 50-60 Hz
88-264 V ~ / 50-60 Hz
UPSM
48 V
Charging rectifier
Expansion
cabinet 1
External battery
48 V/38 Ah
UPSM
48 V
88-264 V ~ / 50-60 Hz
Basic
cabinet
48 V
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2.8.4.3
LIM
The LAN Interface Module (LIM - S30807-Q6930-X) is an optional plug-in card for all HiPath
3000 central control boards (see also Section 4.4).
The board provides an Ethernet (10BaseT/10 Mbps) LAN connection via an 8-pin RJ45 jack.
The LIM module can be used for administration via HiPath 3000 Manager E and for CTI functions (TAPI 120 V2.0). However, bear in mind that the number of BHCAs (Busy Hour Call Attempts = number of connection attempts during busy traffic hours) is restricted to 400 at a maximum of six TAPI ports. The use of "power dialers" is not approved.
You cannot operate the LIM module and a HG 1500 board simultaneously in one system.
2-78
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2.8.5
Peripheral Components
2.8.5.1
Table 2-33
16
IVML8
IVML24
24 24
x These boards are for the integrated voicemail funcx tions of HiPath Xpressions Compact.
SLA8N
#1
#1
16
#1
#1
SLA24N
24
#1
#1
SLC16
16 64
42
SLC16N
16 64
43
16
#1
SLMO24
24 48
#1
#1
STMD8
SLA16N
SLMO8
1
2
3
16
ROW
U.S.
HXGM3
Max. number of
boards per system
Cou
ntry
Capacity
Board
Name
- Board for connecting optiPoint 500 and optiset E telex phones. The SLMO board comes in 8- and 24-port
versions.
x Board for ISDN basic access. Permits configuration of
ISDN trunks, tie trunks, and subscribers on the same
board.
The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1.
Exception: Basic cabinets can have up to two SLC16 boards.
Exception: Basic cabinets can have up to two SLC16N boards.
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Trunk Boards
Table 2-34
U.S.
TML8W
#1
#1
STMD8
16 #1
#1
x x Board for ISDN basic access. Permits mixed configuration of ISDN trunks, tie trunks, and subscribers on the
same board.
TMS2
30 30 #1
TMST1
24 24 #1
TMDID
#1
#1
TMGL8
#1
#1
TMAMF
ROW
Type/Description
Max. number of
boards per system
Cou
ntry
Board
Name
2.8.5.2
The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1.
2-80
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Table 2-35
Type/Description
#1
#1
x x Board for providing four two-way analog tie trunk circuits with E&M signaling.
STMD8
16 #1
#1
HXGM3
16
TMS2
30 30 #1
ROW
U.S.
TIEL
Max. number of
boards per system
Cou
ntry
Board
Name
2.8.5.3
The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1.
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Table 2-36
Cou
ntry
ROW
Board
Name
Options
Type/Description
U.S.
2.8.5.4
TIEL
Ports per
board
REAL
Relay connections
x The REAL board is located on the basic cabinets backplane. It is used for relay connection (such as a door
opener) and power failure transfer (ALUM).
Number of
analog
trunks supported
CR8N
LIM
GEE8
2-82
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2.8.6
2.8.6.1
Cabinet with
UPSM
88 - 264 Vac
up to approx. 430 W
Figure 2-21
Appendix A, Identifying System Power Requirement contains information on the power requirements of individual boards and components.
2.8.6.2
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2.8.7
When installing the system, an ECR in the 19 cabinet is required if emergency battery operation is necessary during a power failure or if the system requires uninterruptible power. The
necessary battery pack is installed in the ECR.
One ECR for each system cabinet is required.
There are switches for the line and battery voltage on the front panel as well as a fuse for protecting the battery circuit. The jacks for the line and battery voltage are located on the rear of
the housing. The line voltage is only fed through and can be interrupted using a switch.
2-84
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2.9
HiPath 3500
2.9.1
Hardware Overview
Structure
The HiPath 3500 housing intended for use with 19 cabinets contains four slot levels with the
following assignments:
Slot levels 1-3: slide-in shelves for peripheral boards (2 boards can be plugged in on each
level)
155 mm
m
0 m Slot levels:
8
3
440 mm
5 (options)
4 (CBRC)
Slots 1-3
Slot 6
Slot 7
Slot 8
Slot 9
Slot 4
Slot 5
3 (peripheral
boards)
2 (peripheral
boards)
1 (peripheral
boards)
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2.9.2
The HiPath 3500 system has the following static traffic capacities.
Table 2-37
System
HiPath 3500
(see Figure 2-22)
Slots
2 / 3 (CBRC)
24 erlangs
16 erlangs
16 erlangs
16 erlangs
16 erlangs
16 erlangs
30 erlangs1
134 erlangs
Use of a TS2R board results in a capacity of 30 erlangs. A maximum of one TS2R per HiPath 3500 is possible, and the
board may only be installed in slot 7 or 9, thus resulting in 30 Erlangs for slot 7 or 9.
2-86
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For internal use only
2.9.3
Central Components
2.9.3.1
CBRC
Introduction
The CBRC (Central Board Rack with Coldfire Com) board performs all central control and
switching functions for HiPath 3500.
Subboards
The following subboards (some of which are optional) can be used depending on the application:
supports all two-channel cordless connections to the HiPath 3550, HiPath 3350, HiPath 3500 and HiPath 3300 systems.
supports the 4-channel CMI connection over BS3/1 to the HiPath 3550, HiPath 3350,
HiPath 3500 and HiPath 3300 systems.
in the same way as the CMS clock module small, provides the master clock for digital
networking.
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Interfaces
2.9.3.2
UPSC-DR
Introduction
This board combines the power supply and battery management functions. No other components are required if operated as a power supply. To maintain short-term battery emergency
operation after a power failure, that is, to use uninterruptible power supply functions, you must
also connect a battery pack.
An EPSU2-R external power supply must be used if the total number of UP0/E stations, analog
stations, and stations connected using adapters is greater than 72.
Additional power can be made available by connecting the external EPSU2-R power supply
(see Section 2.9.6) To do this, connect the DC port on the EPSU2-R to the special 48 Vdc input on the UPSC-DR. The UPSC-DRs internal -48-V output is deactivated when the external
power supply is connected.
Technical specifications
Nominal frequency: 50 Hz - 60 Hz
2-88
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Bridging times
The following table lists the maximum bridging times (battery operation in case of power
failure) available with four batteries V39113-W5123-E891 (4 x 12 V/7 Ah batteries).
Table 2-38
System
Load levels
1h 30min
2h 20min
1h 30min
2h 40min
Measurement conditions:
All measurements were performed at a room temperature of approximately 23 C
(73.4 F).
The batteries were fully charged when the measurement was started.
2.9.3.3
LIM
The LAN Interface Module (LIM - S30807-Q6930-X) is an optional plug-in card for all HiPath
3000 central control boards (see also Section 4.4).
The board provides an Ethernet (10BaseT/10 Mbps) LAN connection via an 8-pin RJ45 jack.
The LIM module can be used for administration via HiPath 3000 Manager E and for CTI functions (TAPI 120 V2.0). However, bear in mind that the number of BHCAs (Busy Hour Call Attempts = number of connection attempts during busy traffic hours) is restricted to 400 at a maximum of six TAPI ports. The use of "power dialers" is not approved.
You cannot operate the LIM module and a HG 1500 board simultaneously in one system.
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2.9.4
Peripheral Components
2.9.4.1
Table 2-39
Type/Description
Max. number of
boards per system
ROW
U.S.
Capacity
Board
Name
#1
SLU8R
16
#1
STLS4R
#1
8SLAR
HXGR3
IVMS8R
The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1.
2-90
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Trunk Boards
Table 2-40
Capacity
Board
Name
STLS4R
TLA4R
Cou
ntry
Type/Description
Max. number of
boards per system
ROW
U.S.
2.9.4.2
#1
#1
- Trunk board for analog lines including ALUM and call metering receiving equipment board
TMGL4R
#1
TS2R
30 30
TST1
x PRI board
24
The maximum number is calculated on the basis of the system-specific capacity limits in Table 2-1.
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2.9.4.3
Table 2-41
HXGR3
x HG 1500 board for connecting the HiPath 3500 system directly to a local data network (Ethernet).
TS2R
30 30
2.9.4.4
Options
Capacity
Cou
ntry
ROW
Board
Name
ANI4R
Analog
trunks
4 -
Type/Description
U.S.
Table 2-42
U.S.
ROW
Type/Description
Max. number of
boards per system
Coun
try
Capacity
Board
Name
EXMR
MPPI
UAMR
Sensors
4 x
Relay
STRBR
2-92
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2.9.5
2.9.5.1
HiPath 3500
88 - 264 Vac
max. approx. 90 W
Figure 2-23
Appendix A, Identifying System Power Requirement contains information on the power requirements of individual boards and components.
2.9.5.2
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2.9.6
An EPSU2-R external power supply must be used if the total number of UP0/E stations, analog
stations, and stations connected using adapters is greater than 72.
Additional power can be made available by connecting the external EPSU2-R power supply.
To do this, connect the DC port on the EPSU2-R to the special 48 Vdc input on the UPSCDR. The UPSC-DRs internal -48-V output is deactivated when the external power supply is
connected.
The additional EPSU2-R external power supply unit is installed in the ECR.
EPSU2-R technical specifications
Table 2-43
Scope of delivery
AC power
Frequency range
47 to 63 Hz
Connected output
200 W
140 W
Mains/nominal voltage
54.2 V
UPS batteries
2-94
V39113-W5123-E891
Batteries are not included in the scope of supply and
must be ordered separately.
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For internal use only
2.9.7
emergency battery operation is necessary during a power failure or if the system requires
uninterruptible power.
The necessary batteries are installed in the ECR.
the internal system power supply unit for HiPath 3500 or HiPath 3300 is not sufficient
enough to provide power to the overall telephone configuration (corded or cordless telephones).
In this case, the EPSU2-R external power supply unit should be installed in the ECR.
There are switches for the line and battery voltage on the front panel as well as a fuse for protecting the battery circuit.
The jacks for the line and battery voltage are located on the rear of the housing. The line voltage
is only fed through and can be interrupted using a switch.
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2.10
HiPath 3300
2.10.1
Hardware Overview
Structure
The HiPath 3300 housing intended for use with 19 cabinets contains three slot levels with the
following assignments:
80 mm
mm
380
440 mm
Slot levels:
3 (options)
2 (CBRC)
Slots 1-3
Slot 4
Slot 5
1 (peripheral
boards)
2-96
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2.10.2
The HiPath 3300 system has the following static traffic capacities.
Table 2-44
System
HiPath 3300
(see Figure 2-24)
Slots
2 / 3 (CBRC)
24 erlangs
16 erlangs
16 erlangs
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2.10.3
Central Components
2.10.3.1
CBRC
Introduction
The CBRC (Central Board Rack with Coldfire Com) board performs all central control and
switching functions for HiPath 3300.
Subboards
The following subboards (some of which are optional) can be used depending on the application:
supports all two-channel cordless connections to the HiPath 3550, HiPath 3350, HiPath 3500 and HiPath 3300 systems.
supports the 4-channel CMI connection over BS3/1 to the HiPath 3550, HiPath 3350,
HiPath 3500 and HiPath 3300 systems.
in the same way as the CMS clock module small, provides the master clock for digital
networking.
2-98
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For internal use only
Interfaces
2.10.3.2
UPSC-DR
Introduction
This board combines the power supply and battery management functions. No other components are required if operated as a power supply. To maintain short-term battery emergency
operation after a power failure, that is, to use uninterruptible power supply functions, you must
also connect a battery pack.
Technical specifications
Nominal frequency: 50 Hz - 60 Hz
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3000sb2.fm
Bridging times
The following table lists the maximum bridging times (battery operation in case of power
failure) available with four batteries V39113-W5123-E891 (4 x 12 V/7 Ah batteries).
Table 2-45
System
Load levels
Normal output load = 5 V/3 A;
48 V/0.5 A; ringing approx. 2 VA
Measurement conditions:
The batteries were fully charged when the measurement was started.
2.10.3.3
LIM
The LAN Interface Module (LIM - S30807-Q6930-X) is an optional plug-in card for all HiPath
3000 central control boards (see also Section 4.4).
The board provides an Ethernet (10BaseT/10 Mbps) LAN connection via an 8-pin RJ45 jack.
The LIM module can be used for administration via HiPath 3000 Manager E and for CTI functions (TAPI 120 V2.0). However, bear in mind that the number of BHCAs (Busy Hour Call Attempts = number of connection attempts during busy traffic hours) is restricted to 400 at a maximum of six TAPI ports. The use of "power dialers" is not approved.
You cannot operate the LIM module and a HG 1500 board simultaneously in one system.
2-100
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3000sb2.fm
2.10.4
Peripheral Components
2.10.4.1
Table 2-46
Cou
ntry
Type/Description
Max. number of
boards per system
ROW
U.S.
Capacity
Board
Name
8SLAR
HXGR3
1
(21)
IVMP8R
IVMS8R
SLU8R
16
STLS4R
The system may be configured with two HG 1500 boards if PDM1 is not used.
P31003-H3550-X100-9-7618, 03/06
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3000sb2.fm
Trunk Boards
Table 2-47
Cou
ntry
Type/Description
Max. number of
boards per system
ROW
U.S.
Capacity
Board
Name
2.10.4.2
TLA4R
- Trunk board for analog lines including ALUM and call metering receiving equipment board
TMGL4R
STLS4R
2.10.4.3
1
(21)
Coun
try
Type/Description
U.S.
Max. number of
boards per system
HXGR3
Capacity
Board
Name
ROW
Table 2-48
x HG 1500 board for connecting the HiPath 3300 system directly to a local data network (Ethernet).
The system may be configured with two HG 1500 boards if PDM1 is not used.
2-102
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3000sb2.fm
Table 2-49
Cou
ntry
ROW
Board
Name
Options
ANI4R
Analog
trunks
Type/Description
U.S.
2.10.4.4
4 -
EXMR
MPPI
UAMR
STRBR
Sensors
Relay
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-103
3000sb2.fm
2.10.5
2.10.5.1
HiPath 3300
88 - 264 Vac
max. approx. 90 W
Figure 2-25
Appendix A, Identifying System Power Requirement contains information on the power requirements of individual boards and components.
2.10.5.2
2-104
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HiPath 3000/5000 V5.0, System Description
3000sb2.fm
For internal use only
2.10.6
emergency battery operation is necessary during a power failure or if the system requires
uninterruptible power.
The necessary batteries are installed in the ECR.
the internal system power supply unit for HiPath 3500 or HiPath 3300 is not sufficient
enough to provide power to the overall telephone configuration (corded or cordless telephones).
In this case, the EPSU2-R external power supply unit should be installed in the ECR.
There are switches for the line and battery voltage on the front panel as well as a fuse for protecting the battery circuit.
The jacks for the line and battery voltage are located on the rear of the housing. The line voltage
is only fed through and can be interrupted using a switch.
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2-105
3000sb2.fm
2.11
One of the following optional subboards can be used for advanced clock accuracy:
Clock Module Small CMS (S30807-Q6928-X) for all HiPath 3000 central control boards.
Clock Module ADPCM CMA (S30807-Q6931-X) for the CBCC and CBRC central control
boards.
Table 2-50 provides recommendations for the implementation of CMA and CMS subboards
based on
the type of network (ISDN S0, ISDN S2M or Ethernet/IP (10/100 BaseT))
the trunk connection available (no trunk/analog trunk, ISDN S0 or ISDN S2M) and consequently, the possible provision of a digital reference clock.
HiPath 3000
System 1
2-106
ISDN S0
ISDN S2M
HiPath 3000
Slave
System(s)
Figure 2-26
Trunk connection:
Networked via:
Ethernet/IP
(10/100
BaseT)
HiPath 3000
System(s)
1+n
P31003-H3550-X100-9-7618, 03/06
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3000sb2.fm
Table 2-50
Trunk Reference
connecclock
tion
HiPath Cordless
Office
No
Yes
Trunk
connection
Reference
clock
HiPath Cordless
Office
No
Yes
SLAVE system(s)
CMS/CMA
(see Table 251)
No trunk/
analog
trunk
Via
ISDN S0
networking line
CMA2
ISDN S0
(not always active)
Via
CMS1 CMS/CMA
(see Table 2ISDN S0
51)
trunk connection
(if active)
ISDN S0
(not always active)
Via
ISDN S0
networking line
CMA2
ISDN S0
(always
active)
Via
CMS1
ISDN S0
trunk connection
CMA2
ISDN S0
(always
active)
Via
ISDN S0
trunk connection
CMA2
ISDN
S2M
Via
CMS1
ISDN S2M
trunk connection
CMA2
ISDN S2M
Via
ISDN S2M
trunk connection
CMA2
No trunk/
analog
trunk
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-107
3000sb2.fm
Table 2-50
Trunk Reference
connecclock
tion
HiPath Cordless
Office
No
Yes
Trunk
connection
Reference
clock
HiPath Cordless
Office
No
Yes
SLAVE system(s)
CMS/CMA
(see Table 251)
No trunk/
analog
trunk
Via
ISDN S2M
networking line
CMA2
ISDN S0
(not always active)
Via
CMS1 CMS/CMA
(see Table 2ISDN S0
trunk con51)
nection
(if active)
ISDN S0
(not always active)
Via
ISDN S2M
networking line
CMA2
ISDN S0
(always
active)
Via
CMS1
ISDN S0
trunk connection
CMA2
ISDN S0
(always
active)
Via
ISDN S0
trunk connection
CMA2
ISDN
S2M
CMS1
Via
ISDN S2M
trunk connection
CMA2
ISDN S2M
Via
ISDN S2M
trunk connection
CMA2
No trunk/
analog
trunk
2-108
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3000sb2.fm
Table 2-50
Trunk Reference
connecclock
tion
HiPath Cordless
Office
No
Yes
Trunk
connection
Reference
clock
HiPath Cordless
Office
No
Yes
No trunk/
analog
trunk
CMS3
System(s) n+1
No trunk/
analog
trunk
ISDN S0
(not always active)
Via
CMS3 CMS/CMA
ISDN S0
(see Table 2trunk con51)
nection
(if active)
ISDN S0
(not always active)
Via
CMS3 CMS/CMA
ISDN S0
(see Table 2trunk con51)
nection
(if active)
ISDN S0
(always
active)
Via
ISDN S0
trunk connection
CMA2
ISDN S0
(always
active)
Via
ISDN S0
trunk connection
CMA2
ISDN
S2M
Via
ISDN S2M
trunk connection
CMA2
ISDN S2M
Via
ISDN S2M
trunk connection
CMA2
1
2
3
CMS3
CMS/CMA
(see Table 251)
CMS/CMA
(see Table 251)
CMS is not necessary if the reference clock supplied by the CO is always available via the networking lines (not a transparent clock).
CMA is not necessary if ADPCM conversion is not needed for HiPath Cordless Office (see Table 2-51).
CMS is not necessary but is recommended for the following reasons: Although an Ethernet link is an asynchronous connection, buffer overflow/underflow can cause transmission errors. To avoid this, the clock difference between the master
and the slave systems should be as small as possible so that the receive and send buffer can be read and addressed at
the same speed on both sides. The more accurate the clock source in the relevant systems, the fewer the faults.
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2-109
3000sb2.fm
2.12
2.12.1
Introduction
For Version 1.2 and later of HiPath 3000, HiPath Cordless Office can be used on all systems of
this product line.
Direct connection
The BS3/1 (S30807-H5482-X) and BS4 (S30807-U5491-X) base stations can be connected directly to the UP0/E interfaces on the central control boards in the HiPath 3550, HiPath 3350, HiPath 3500, and HiPath 3300. The connection must be made via one UP0/E interface each. A
mix of base stations of types BS3/1 and BS4 is supported.
To ensure the operation of a maximum of one base station on the central control boards UP0/
E interfaces of the HiPath 3550, HiPath 3350, HiPath 3500, and HiPath 3300, a BS3/S (X30807X5482-X100) single-cell base station can be used. In this case, it is not possible to expand with
additional base stations.
However, base stations cannot be simultaneously connected to the SLC16/SLC16N board and
the CBCC within one HiPath 3550 system.
Connecting cordless boards
Base stations can be connected to the UP0/E interfaces of the following cordless boards:
SLC16 and SLC16N with HiPath 3750, HiPath 3550 and HiPath 3700.
2-110
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3000sb2.fm
2.12.2
System Configuration
The following table indicates the maximum possible system configuration parameters for the
HiPath Cordless Office. It also shows when
SLCN
Clock modules
BS3/1
BS3/S
BS2/2
BS3/3
BS4
BS3/1
BS3/S
BS2/2
BS3/3
BS4
Max. no.
MTs
Analog
trunk access
of the system
CMS
No
CMA
Yes
CMA
16
Yes
CMS
No
CMA
Yes
CMA
32
Yes
HiPath 3550
CMS
16
16
8 12 12
64
Yes
HiPath 3750
HiPath 3700
CMS
64
32
32
64
250 (with
8 12 12 4 SLC16/
SLC16N)1
Yes
HiPath 3800
CMS
64
32
32
64
8 12 12
250 (with
4 SLCN)2
Yes
System
SLC16N
SLC16
Table 2-51
HiPath 3350
HiPath 3300
HiPath 3550
HiPath 3500
Max. no.
Simultaneous
calls per BS
Comments:
BS2/2 (S30807-H5471-X200) is a base station that supports a maximum of 8 calls when connected using
two UP0/E interfaces.
BS3/3 (S30807-H5485-X): is a base station that supports a maximum of 12 calls when connected using
three UP0/E interfaces.
BS3/S (X30807-X5482-X100): The BS3/S single-cell base station guarantees the operation of a maximum
of one base station on the UP0/E interfaces of the central board. It is not possible to operate additional base
stations.
BS4 (S30807-U5491-X): is a base station that supports a maximum of 12 calls when connected using
three UP0/E interfaces. In the case of a direct connection, it is only permitted to make the connection via
one UP0/E interface. The B channels in the base station BS4 require a license.
1
2
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2-111
3000sb2.fm
2.12.3
Multi-SLC (HiPath 3800, HiPath 3750, HiPath 3700) and system-wide networking (HiPath
3800, HiPath 3750, HiPath 3550, HiPath 3350, HiPath 3700, HiPath 3500, HiPath 3300)
You can install up to four SLC16 or SLC16N boards in HiPath 3750 and HiPath 3700 and up to
four SLCN boards in HiPath 3800. For the total cordless station mobility (roaming and seamless
connection handover) within a system, the radio fields of these cordless boards are synchronized.
The system treats every handset (mobile station) as a corded device. During administration, a
fixed port on the systems home cordless board is assigned to the MT; this is used for addressing the MT.
As soon as an MT moves into the area of a different radio switching location (current-location
cordless board), an extension connection is switched using a DSS1 connection initiated by the
cordless board. The home and current-location cordless boards exchange a networking protocol (User-to-User Signaling UUS) over this extension connection to support full mobility (see
Figure 2-27).
This function can be used not only within one system, but also among systems (among nodes)
because the CorNet NQ used for networking supports the UUS protocol (note: for the systemwide extension connections, you may have to take additional B channels into consideration for
the permanent connection paths (CorNet NQ, see Section 2.12.4). Full mobility is guaranteed
across the various cordless system hops. All handset features (callback, team functions, voicemail, etc.) remain intact. The network-wide handover feature is only exception here as it is not
currently supported.
Required B channels
Table 2-52
Required B
channels
2-112
Required B chan- Required B channels for the home nels for the curcordless board
rent-location
cordless board
P31003-H3550-X100-9-7618, 03/06
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3000sb2.fm
Table 2-52
Required B
channels
5
(temporary)
Required B chan- Required B channels for the home nels for the curcordless board
rent-location
cordless board
3
HiPath 3750
Node ID = 1
Home SLC16
SLC16 no. = 1
Call no. = 124
BS
HiPath 3550
Node ID = 2
SLC16 no. = 2
Call no. = 141
SLC16
CorNet-NQ
BS
Visitor SLC16
SLC16 no. = 11
Call no. = 128
Extension
connection
SLC16
BS
2
(1 for each cordless
board)
BS
BS = BS2/2, BS3/1 or
BS3/3
SLC16
BS
BS
A CorNet NQ connection is possible using S0 or S2M lines or IP networking (see HG 1500 Administration
Manual.
Figure 2-27
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
2-113
3000sb2.fm
2.12.4
The demand for additional B channels for fixed connection paths (CorNet NQ) must be taken
into account for the system-wide extension connections described in Section 2.12.3.
If using the "network-wide roaming" feature, you must make sure that different systems with
identical DECT IDs do not have overlapping radio ranges. Handsets treat networked systems
with identical DECT IDs as a single system.
When hops overlap in systems with identical DECT IDs, handsets start to perform unintentional
network-wide handover attempts which result in call cleardown.
If networking is required for systems in which the individual radio fields overlap (for example,
to increase capacity limits or through decentralized installation), different DECT IDs must be
configured in the individual systems. The network-wide roaming feature is not supported in this
case.
The following diagrams show three different showing HiPath 3000 system networking scenarios.
Scenario 1: Incorrect DECT Configuration of Networked HiPath 3000 Systems
Identical DECT IDs and overlapping radio areas result in incorrect handover causing a breakdown in communication.
PSTN
Networking (S0, S2M, IP)
2-114
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3000sb2.fm
PSTN
Networking (S0, S2M, IP)
PSTN
Networking
(S0, S2M, IP)
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HiPath 3000/5000 V5.0, System Description
2-115
3000sb2.fm
2.12.5
2.12.5.1
Mobile Telephones
The mobile telephones in the Gigaset series can be used from 2000.
2.12.5.2
Base stations
Types
BS3/1 (S30807-H5482-X) is a base station that supports a maximum of four calls simultaneously.
BS3/3 (S30807-H5485-X) The base station can only be operated on the SLC16 or SLC16N
board. The connection via at least two UP0/E interfaces is essential. It supports a maximum
of 12 calls when connected using three UP0/E interfaces.
BS3/S (X30807-X5482-X100): The BS3/S single-cell base station guarantees the operation of a maximum of one base station on the UP0/E interfaces of the central board. It is not
possible to operate additional base stations.
BS4 (S30807-U5491-X): is a base station that supports a maximum of 12 calls when connected using three UP0/E interfaces. In the case of a direct connection, it is only permitted
to make the connection via one UP0/E interface. The B channels in the base station BS4
require a license.
2-116
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HiPath 3000/5000 V5.0, System Description
3000sb2.fm
Technical specifications
Table 2-53
Parameter
BS3/1 and
BS3/S
BS3/3
BS4
Outdoor cover
42 to 54 V
42 to 54 V
42 to 54 V
Power consumption
max. 1.7 W
max. 3.2 W
max. 3.0 W
296 x 256 x 90
Weight
approx. 1.0 kg
Temperature range
Relative humidity
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
up to 95 %
2-117
3000sb2.fm
2.13
Table 2-54
Maximum
System Values
Ringer Equivalence Number
(type plate)
HiPath
3800
HiPath
3750
HiPath
3550
HiPath
3500
HiPath
3300
1.3 A /
115
230 Vac
AC line frequency
HiPath
3350
HiPath
3700
50 - 60 Hz
Dimensions
(height x width x
depth in mm)
490 x 440
x 430
490 x
410 x
390
450 x
460 x
200
450 x
460 x
128
490 x
410 x
390
155 x
440 x
380
88 x 440
x 380
11
11
8 kg
6 kg
22 kg
8 kg
6 kg
Weight
Basic cabi- 22 kg
(per fully
net =
equipped
16.5 kg
Expansion cabinet)
cabinet =
15.0 kg
(transport
weight, including backplane and
cabinet feet)
2-118
(per fully
equipped
cabinet)
P31003-H3550-X100-9-7618, 03/06
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3000sb2.fm
2.14
Interfaces
Interface
Digital
UPO/E
(2-channel)
Analog
T/R
Cordless
Digital (ISDN)
UP0/E
Connection
Protocol
CorNet-TR
DSS1
Interface
S2M FV (30channel)
Connection
ISDN trunk
Tie trunk networking
DSS1
CorNet N
CorNet-NQ
QSig
ISDN trunk
Tie trunk networking
DSS1
CorNet N
CorNet-NQ
QSig
(FV = dedicated
line)
Digital
S0 FV (2-channel)
Protocol
(FV = dedicated
line)
Analog
LS
DTMF/DP
Analog
E&M
DTMF/DP
IP
LAN
10BaseT 10/100
TCP/IP
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HiPath 3000/5000 V5.0, System Description
2-119
3000sb2.fm
Interface
Connection
Profi-PSE
ESPA
PSE
Announcement
before answering
T/R
E&M
V.24/CSTA
V.24
optiClient Attendant
UP0/E, IP
Floating contacts
Relay
ALUM
Relay
2-120
Protocol
CorNetTS, IP
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.15
Interface-to-Interface Ranges
Range in m
Loop Resistance in
Ohms
< 600
156
< 400
104
< 80
21
ISDN S0 bus
connection1
< 120
for all other S0 boards
< 10
Analog users
< 2000
520
< 1000
230
< 100
23
Board-specific
S2M
Cable Lengths for Trunk Connection and Direct CorNet N/CorNet NQ Direct
Wiring
Cable
Diameter
Attenuation
per km
Max. cable
length
ICCS cable
J-2Y(ST)Y4x2x0.51 LG ICCS
Data5
0.51 mm
7.5 dB
at 96 kHz
800 m
Installation cable
J-2Y(ST)Y 10x2x0.6 ST III BD
0.6 mm
6.0 dB
at 96 kHz
1000 m
0.6 mm
17 dB
at 1 MHz
350 m
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HiPath 3000/5000 V5.0, System Description
2-121
3000sb2.fm
2.16
Numbering plan
HiPath 3000/HiPath 5000 provide one default numbering plan for users.
Table 2-57
Type of numbers
Default numbers
HiPath 3800 HiPath 3750 HiPath 3550 HiPath 3350
HiPath
HiPath 3700 HiPath 3500 HiPath 3300 ComScendo Service
Station numbers
100-749
100-749
100-287
500-687
11-30
51-70
1000-1999
100-749
100-749
100-287
500-687
11-30
51-70
1000-1999
Trunk numbers
7801-7920
7801-7920
7801-7920
801-816
7801-7920
Route codes
(external codes)
0 = ROW
9 = USA
0 = ROW
9 = USA
0 = ROW
9 = USA
0 = ROW
9 = USA
0 = ROW
9 = USA
80-84
850-859
80-84
850-859
80-84
850-859
82-88
8000-8062
891
891
891
891
890
890
890
890
Digital modem
internal & extension
879
879
879
879
350-499
8600-8749
350-499
8600-8749
350-499
31-50
3500-4499
9 = ROW
0 = USA
9 = ROW
0 = USA
9 = ROW
0 = USA
9 = ROW
0 = USA
9 = ROW
0 = USA
0 = ROW
= USA
0 = ROW
= USA
0 = ROW
= USA
0 = ROW
= USA
0 = ROW
= USA
75
75
75
75
75
76
76
76
76
76
*xxx
#xxx
*xxx
#xxx
*xxx
#xxx
*xxx
#xxx
Service codes
2-122
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HiPath 3000/5000 V5.0, System Description
3000sb2.fm
2.17
2.17.1
Standard
2.17.2
Table 2-58
Compliance with US and Canadian Standards (For U.S. and Canada Only)
Category
HiPath 3800
HiPath 3750
Product security
FCC Part 15
subpart J
Class A
Class A
FCC Part 68
registration
AY3USA-33046-MF-E
AY3USA-33047-KF-E
AY3USA25214MFE
AY3USA25215KFE
267 9147A
267 8782A
1.2
0.4
2.17.3
Class A
Class B
SAFETY International
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HiPath 3000/5000 V5.0, System Description
2-123
3000sb2.fm
2.18
Environmental Conditions
2.18.1
Operating limits
Room temperature: + 5 ...+ 40 C (41 ... 104 F)
absolute humidity: 2 to 25 g H2O/m3
Relative humidity: 5 - 80%
2.18.2
Caution
Avoid exposing the system to direct sunlight and heaters (excessive heat may damage the system).
If condensation has formed on a system, do not start up the system until it has thoroughly dried.
2-124
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HiPath 3000/5000 V5.0, System Description
3.1
Introduction
3000sb3.fm
HiPath 5000 System Overview
Introduction
HiPath 5000 is operated as a central administration unit in an IP network of HiPath 3000 systems. By creating a "Single System Image", all relevant nodes can be centrally administered.
HiPath 5000 is the platform for the central provision of applications, and facilitates the use of
these applications by all IP networking stations.
With the HiPath ComScendo service, there is also the option of using an integrated gatekeeper
and HiPath ComScendo features for IP workpoint clients. Up to 1000 registered IP workpoint
clients and up to 250 CorNet-IP trunks (CorNet-NQ protocol tunnelled in H.323 via annex M1)
are also supported here.
The HiPath ComScendo Service is effectively a fully-fledgedHiPath 3000node that is only configured as software on a PC. Apart from TDM-specific features (e.g. the connection of UP0/E
stations, trunks and special stations such as door openers, etc.), all V5.0 features are available.
The HiPath ComScendo Service is administered via HiPath 3000 Manager E, while the
HG 1500 resources are administered via Web-based Management (WBM).
Cross-platform use of HiPath ComScendo features (IP networking), for example in conjunction
with HiPath 4000, is implemented via CorNet-IP (CorNet-NQ protocol tunnelled in H.323 via annex M1). HG 1500 in HiPath 3000 and HG3550 V2.0 in HiPath 4000 are prerequisites for
IP networking over CorNet IP.
Parts of the following setup for HiPath 5000 are optional and can be installed both on the HiPath
5000 server and on a separate PC.
Presence Manager (service for LED signaling of call processing station statuses and network-wide DSS keys)
HiPath ComScendo service (gatekeeper and HiPath ComScendo features for IP workpoint
clients)
HiPath 3000 Manager E (MS Windows-based tool for the administration of all service and
customer-specific data by Service)
HiPath 3000 Manager C (MS Windows-based tool for the administration of customer-specific data by the customer)
HiPath Software Manager (Web-based tool for upgrades (Upgrade Manager for HiPath
ComScendo Service and HG 1500) and backups (Backup Manager for HiPath ComScendo Service, HG 1500 and databases))
Inventory Manager (service for detecting software components installed and system information in a HiPath 3000/HiPath 5000 network)
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Customer License Agent CLA (service for analyzing and decrypting a HiPath License Management license file)
Central License Manager CLM (CLA front-end for reading in licenses in online and offline
mode)
Personal Call Manager PCM (Web-based application for the configuration and administration of personal call forwarding operations)
GetAccount (application that prepares generated call data records for further processing.)
3-2
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3.2
Software Structure
Feature server
The Feature Server is an essential component in the HiPath 5000 software architecture and
serves as a central point for administration and as a data interface for applications and middleware. In addition, the Feature Server synchronizes the HG 1500 boards with all necessary data
for digit analysis in a HiPath 3000/HiPath 5000 network.
The networked HiPath 3000 systems (nodes) are administered over the Feature Server. The
HiPath 3000 Manager E administration tool does not communicate with the individual systems
but exchanges data with the Feature Server. The Feature Server ensures that the networked
HiPath 3000 systems receive synchronized CDB data.
The individual systems are accessed directly by HiPath 3000 Manager E in the course of maintenance and online functions.
HG 1500 boards are still administered on a board-specific basis using Web-based management (WBM).
The Feature Server is an MS Windows service that automatically starts at the same time as the
HiPath 5000 server.
Communication with the individual HiPath 3000 systems belonging to the network takes place
over their HG 1500 boards.
HiPath 3000
Node 1
CDB 1
HG 1500
HiPath 3000
Node 2
HiPath 3000
Node 3
CDB 2
CDB 3
HG 1500
HG 1500
Feature server
CDB 1
CDB 2
CDB 3
Figure 3-1
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The following figure shows the services and routines associated with the Feature Server.
CDB Synchronization
HiPath 3000 > server
vsync.exe
Application Interface
cars.exe
vaplx.dll
HG 1500 Registration
Server
regserver.exe
vsrv.exe
Accs520x.dll
Accs520x.dll
Accs520x.dll
Accs520x.dll
Server Database
vdbaccess.dll
Socket Interface
vsock.dll
Figure 3-2
3-4
vadmtftp.dll
FCT.dll
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The following table shows the most important features of the Feature Server.
Table 3-1
Component
vsrv.exe
vaplx.dll
cars.exe
regserver.exe
vsync.exe
FCT.dll
Presence Manager
This is a Feature Server service for signaling the call processing station states free, busy
and call using the LEDs on the optiset E and optiPoint telephones in a HiPath 3000/HiPath
5000 network. You can pick up a call by pressing the appropriate button.
Call processing states can only be signaled for a station if the Presence Manager can set a
CSTA monitor point on the relevant station. The status of a MULAP call number cannot be signaled, for example, because a CSTA monitor point cannot be set on a call number of this type.
The dssserver.exe service for the Presence Manager is installed with the HiPath 5000 software.
This is a user-configured service that receives its information from vaplx.dll. The TAPI Service Provider is required for the Presence Manager to work.
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3.3
Component
New system
Processor
3 GHz CPU
RAM space
Hard disk
80 GB
18 GB
Operating system
Interfaces
2 x serial
2 x serial
Slots
Drives
Network card
Monitor
Licenses
A grace period of 30 days begins after startup. Licensing must be performed for all licensed
features, interfaces, and products within this grace period.
3-6
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Table 3-3
Up to
8 nodes
Up to
16 nodes
Up to
32 nodes
Up to
64 nodes1
512 MB
1 GB
1 GB
1.5 GB
2 GB
+ 100 MB
+ 100 MB
+ 100 MB
+ 100 MB
not supported
+ 90 MB
+ 90 MB
+ 90 MB
+ 90 MB
+ 90 MB
+ 400 MB
+ 400 MB
+ 600 MB
not supported
not supported
DLS
+ 250 MB
+ 250 MB
+ 250 MB
+ 250 MB
+ 250 MB
1
2
Networks are currently released with up to 32 nodes. Larger configurations can be released on a project-specific basis.
In this special configuration, HiPath Xpressions V3.0 supports up to 248 Unified Messaging users or 400 voice mail
users.
3.3.1
Table 3-4 shows the maximum expansion level permitted for the HiPath ComScendo Service
together with HiPath 5000 (central administration unit in an IP network) and other applications
on a single PC.
Table 3-4
3-6
nodes1
(3 GHz
CPU)
7 - 16
nodes1
(3 GHz
CPU)
17 - 32 33 - 642
nodes1 nodes1
(3 GHz (3 3 GHz
CPU)
CPU)
HiPath ComScendo
Service 3
not possible
possible
possible
not possible
not possible
not possible
possible
possible
possible
possible
possible
possible
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Table 3-4
3-6
nodes1
(3 GHz
CPU)
7 - 16
nodes1
(3 GHz
CPU)
17 - 32 33 - 642
nodes1 nodes1
(3 GHz (3 3 GHz
CPU)
CPU)
HiPath Software
Manager
possible
possible
possible
possible
possible
possible
DLS3
possible
possible
possible
possible
possible
possible
HiPath Manager
PCM V2.0
possible
possible
possible
possible
possible
possible
HiPath FM
possible
possible
possible
possible
possible
possible
possible
possible
possible
possible
possible
possible
HPCO including Hi- up to 248 stations up to 248 up to 248 up to 248 not posPath Xpressions3
possible
stations stations stations
sible
possible possible possible
not possible
HPCO3
not possible
Teledata
1
2
3
Office3
1 to 32 agents
possible
1 to 32
agents
possible
1 to 32
agents
possible
1 to 32
agents
possible
not possible
Every HiPath 3000 gateway, every survivable media gateway and every HiPath ComScendo service counts as a node.
Networks are currently released with up to 32 nodes. Larger configurations can be released on a project-specific basis.
We do not recommend installing DLS, Teledata Office, HPCO (including HiPath Xpressions), and HiPath ComScendo Service together on a PC. Real-time operation of the HiPath ComScendo Service cannot be guaranteed if the lions share of
processor resources is required for DLS, Teledata Office, HPCO (including HiPath Xpressions). Software updates, call
charge data queries, statistics, etc. must be performed during off-peak hours when few or no calls are underway.
If the customer is unwilling to accept restrictions, HiPath ComScendo Service must be installed on a separate PC.
3-8
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For internal use only
3.4
Server Networking
3.4.1
Features of IP Networking
No special telephones are required, as the conversion of voice into IP packets takes place
in the LAN gateway rather than in the telephone.
The transfer of the general network features has no effect on the way the telephones are
used, and therefore does not restrict the convenience of the telephone functions in any
way.
DTMF signals: DTMF signals are supported. It is therefore possible to have suffix dialing
or to listen to voice mail over the IP network.
>
Note
The cross-communication platform busy signaling feature is only available with
optiClient Attendant.
HiPath 5000 (Presence Manager) is not necessary for this purpose.
Automatic Routing
HiPath 5000 can perform automatic routing to a backup or alternative network for new connections. A voice network (such as ISDN dial-up connection) can also be used as a backup network. This ensures that the high availability of the Hicom is not affected by the use of IP networks for the transfer of voice and fax connections. Automatic routing is initiated if
the communication platform selected is not accessible (for example because of an error or
overload in the IP network).
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there is no more capacity available in LAN accesses (maximum number of B channels for
LAN gateway exceeded)
>
Note
ISDN lines are required as a trunk connection for routing data connections/VoIP connections over the integrated ISDN router.
Network Management
All communication platforms are administered using an enhanced version of HiPath 3000 Manager E. The HiPath 3000 Manager E tool is included in the scope of delivery and is installed on
the HiPath 5000 server. From here, it is possible to have central administration of all communication platforms in a shared database. An application running permanently on the feature server is used for the automatic administration and maintenance of the IP routing tables and the
transmission of data to the individual communication platforms (see HiPath 3000 Manager E)
Network management - including troubleshooting and trace activation - can be performed both
locally and remotely.
3-10
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3.4.2
3.4.2.1
The customer network must fulfill the following requirements to ensure that voice information is
transmitted successfully via LAN:
Fixed IP addresses
Each component must have its own port at the switch (no HUBs as concentrators)
>
3.4.2.2
Because of the data traffic between the HiPath DB server components and the server, routing connections are always open (no short-hold in the WAN).
Bandwidth
The bandwidth for voice must be available in the network at all times. For this reason, network
measurement and analysis is carried out before installing the components.
Why Measure the Network?
The following data is required to calculate the required bandwidth for voice transmission in an
IP network in relation to the number of simultaneous connections:
Bandwidth for voice information
All values refer to the lowest packet assembly level. The bandwidths in the WAN are only valid
if the multilink and segmenting parameters have not been set.
Type
50 Kbps in LAN
All values refer to the lowest packet assembling level for HG 1500 V2
HG 1500 V3 values may differ on account of this versions enhanced functions.
See HG 1500 V3 release note.
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Record size
Bandwidth requirement
Busy signal
(optiClient Attendant)
300 bytes
3 Kbps
200 bytes
1 Kbps
ACD information
3.5 K
10 Kbps
Record size
Bandwidth requirement
607232 bytes
132 Kbps
3-12
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.. N x 90 (voice)
+ N x 4 (BLF+CDR)
+ 10 (ACD/TAPI)
.. N x 22 or 19 (voice)
+ N x 4 (BLF+CDR)
+ 10 (ACD/TAPI)
For natural communication, the delay should amount to a maximum of 50 ms (one-way delay)
for voice connections (network delay). Delays of more than 50 ms in one direction impair natural
communication. The effect is similar to that experienced with voice connections over satellite.
The maximum number of 15 buffer stations (HOPs) may not be exceeded.
Priority control is a particularly efficient means of reducing the delay (see next section). Please
proceed with caution if the network is operated using lines with a low bit rate (for example, connection of a branch to headquarters at a rate of 128 Kbps). The maximum number of trunk lines
can be determined by calculating the necessary bandwidth.
3.4.2.4
To guarantee the Quality of Service (QoS) described in the two previous sections, the following
standards must be met:
All the components involved in transmitting voice data must support min. IEEE 802.1q (layer 2).
In addition, all components require routing according to the Diffserv standard RFC 2474
and the ToS standard (Type of Service) RFC 791.
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3.4.2.5
Type of Service (ToS) in accordance with RFC 791 (layer 3), packet prioritization
Differentiated Services (DiffServ - DS) procedure in accordance with RFC 2474 (layer 3)
3.4.2.6
A maximum packet loss of 3% is tolerated. The reduced voice quality associated with packet
loss is greater for G.723.1 and G.729 than for G.711.
3.4.2.7
In accordance with the rules of good network design, broadcast/multicast traffic should be kept
to a minimum. The use of routers/layer 3 switches to structure the network (for example VPM)
or the use of layer 2 switches can help detect multicasting traffic.
3.4.2.8
The bandwidth required for transferring additional services (CDR and ACD/TAPI information) must be taken into account. If the bandwidth is sufficient, a second protocol (e.g. Novell) may be possible.
3-14
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For internal use only
3.4.2.9
Standardization according to the "HiPath QoS Strategy" involves adjusting the assignment of
QoS classes on HG 1500 and in WBM:
Previous allocation in CDB 2.4:
Voice Payload = AF43
Call Signaling = AF31
Data Payload = AF21
Network Cont. = AF12
New allocation in CDB 2.5:
Voice Payload = AF12
Call Signaling = AF21
Data Payload = AF11
Network Cont. = CS7
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3-16
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HiPath 3000/5000 in the LAN Network
Network Analysis
4.1
Network Analysis
Several protocols are used in data communications (X.25, Frame Relay, ATM and TCP/IP). The
network layer IP (Internet Protocol) forms the key Internet protocol which enables interoperability with other networks and protocols such as Ethernet, X.25, Frame Relay and ATM. This is
why IP is often used as a synonym for the entire technology. The protocols TCP, UDP and RTP
are used for the different applications and requirements in the Internet such as "File Transfer
(FTP)", "E-mail (SMTP)" and "WWW". The RTP (Real Time Protocol) is used for transmitting
voice data. The term "Voice over IP (VoIP)" describes how the IP protocol is used to transport
voice information.
Different protocols already exist which result from various standardization bodies and endeavors. The main standards are as follows:
H.323
H.450.x
Whereas H.323 and H.450 are "real" ITU-T standards, SIP is an "industry (de facto) standard)"
from the IETF (Internet Engineering Task Force). MGCP emerged from the SGCP (Simple
Gateway Control Protocol) and the IPDC (Internet Protocol Device Control) and has been submitted as a proposal to the ITU-T and the IETF.
SIP is an easy-to-implement standard which was developed to control Internet multimedia conferences, particularly to support voice communication.
MGCP describes the connection setup and cleardown of intelligent telephones in networks with
packet transmission.
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4.1.1
4.1.1.1
H.323
Video transmission
This shows that this standard comprises considerably more than necessary for pure voice data
transmission via data networks. H.323 was developed for multimedia applications.
4.1.1.2
CorNetIP
Silence suppression
Transmission of background noise during pauses between speech, thereby saving bandwidth
Bandwidth availability
The bandwidth required for voice must be available at all times in the network. You must measure and analyze the network to ensure this is the case before installing components.
Payload connections with RTP (Real-Time Transport Protocol) in a LAN environment
The bandwidth required for voice transmission in an IP network can be calculated using the following table:
4-2
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Packetizing
parameters
with WBM
Sample
size (ms)
Payload
(bytes)
G.711
20
20
160
230
44%
92
G.711
40
40
320
390
22%
78
G.711
60
60
480
550
15%
73.3
G.723.1
30
24
94
292%
25.1
G.723.1
60
48
118
146%
15.7
G.729A
20
20
90
350%
36
G.729A
40
40
110
175%
22
G.729A
60
60
130
117%
17.3
RTCP
Table 4-1
Ethernet
Payload
Packet length packet (over(bytes)
head in percent)
Ethernet
Load (incl.)
header
(Kbps)
Codec type
5000
280
0.4
The LAN load is calculated for a single route. The bandwidth must be doubled for payload connections in both directions. HG 1500 V3.0 supports VAD with codecs G.7231A and G.729AB.
If you use these codecs, bandwidth requirements vary in relation to the length of idle periods
in voice signals.
VLAN tagging based on IEEE 802 1q is also performed as part of the calculation. Packet length
is shorter by 4 bytes without VLAN tagging.
The overhead is calculated as follows:
Protocol
Bytes
RTP header
12
UDP header
IP header
20
26
Total
70
Table 4-2
Overhead Calculation
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Report type
Report
interval (sec)
EthernetLoad (incl.)
header (Kbps)
Sender report
140
0.2
Recipient report
140
0.2
Total
0.4
Table 4-3
The following values apply to payload connections with RTP (Real-Time Transport Protocol) in
a WAN environment:
Packet
length
with
header
compression
(bytes)
WLAN
load with
header
compression
(Kbps)
18.7
32
8.5
96%
12.5
56
7.5
66
230%
26.4
28
11.2
40
86
115%
17.2
48
9.6
60
106
77%
14.1
68
9.1
Codec
Packetizing
Sample
size (ms)
Payload
(bytes)
Packet
length
(bytes)
Payload
packet
(overhead
in %)
WLAN
load
(Kbps)
G.711
20
20
160
206
29%
82.4
G.711
30
30
240
286
19%
76.3
G.711
40
40
320
366
14%
73.2
G.711
60
60
480
526
10%
70.1
G.723.1
30
24
70
192%
G.723.1
60
48
94
G.729A
20
20
G.729A
40
G.729A
60
RTCP
Table 4-4
5000
230
0.4
0.4
The WLAN load is calculated for a single route. As WLAN channels usually contain channels
in both directions, this is the same as the bandwidth requirement, for example, for an ISDN
channel.
The overhead is calculated as follows:
Protocol
Bytes
RTP header
12
UDP header
Table 4-5
4-4
Overhead Calculation
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Protocol
Bytes
IP header
20
PPP
Total
46
Compressed header
Table 4-5
Overhead Calculation
A "compressed header" is usually used for RTP/UDP/IP Header compression. In addition every
5 seconds a full header is sent (total = 46 octets).
The rule of thumb for calculating the bandwidth requirement for n parallel VoIP connections with
G.711 (one frame per RTP packet) is:
Bandwidth LAN = n (180 voice payload + 0.4 RTPC)
Bandwidth WAN = n (82 voice payload + 0.4 RTPC)
The approximate values for voice payload changes for other codecs or packet values. In addition, the bandwidth for Attendant P, call charge information, and other applications must also
be taken into account.
Bandwidth requirement for CAR-Alive/Node Survey
There are two different methods for performing CAR-Alive/node survey: either a TCP-based
mechanism or an ICMP ping (configurable with Manage I or WBM).
Node
Number
TCP load
(Kbps)
Ping load
(Kbps)
Timeout
0.1
0.1
12
0.2
0.3
0.5
0.8
1.0
1.7
1.7
2.8
2.5
4.2
Table 4-6
Node
Number
TCP load
(Kbps)
Ping load
(Kbps)
0.07
0.11
Table 4-7
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Node
Number
TCP load
(Kbps)
Ping load
(Kbps)
0.14
0.22
0.41
0.66
0.82
1.31
1.37
2.19
2.06
3.28
Table 4-7
The rule of thumb for calculating the bandwidth requirement for CAR-Alive between n nodes is:
Bandwidth LAN = n (n-1) bytes AliveMsg 8 1000 T timeout between ping
and the rule of thumb for calculating the bandwidth requirement for CAR-Alive between n nodes
at the HG 1500 interface is:
Bandwidth LAN = (n-1) (n-1) bytes AliveMsg 8 1000 T timeout between ping
The value for bytesAliveMsg:
in the LAN is 212 with ping or 127 with TCP
in the WAN is 188 with ping or 102 with TCP
The default timeout between two pings is 12 seconds.
The following table contains information on additional bandwidth requirements for signals:
Device/application
BHCA
Load (Kbps)
1400
Attendant P (busy)
1400
1400
ACD information
1400
10
2
162
4-6
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This operating mode offers the highest security for site-to-site VPNs.
Protocol
Bytes
ESP Trailer
Encoded?
12
ESP Padding
Varying (y)
Encrypted
Encrypted
Varying (x)
Encrypted
RTP
12
Encrypted
UDP
Encrypted
IP (original)
20
Encrypted
ESP Header
8 + IV1
IP (tunnel)
20
26
Total
Table 4-9
1
112 + IV + x + y
Encoded Voice Packet Structure
(ESP Tunnel Mode with Authentication)
ESP header length: The length of the ESP header depends on the encryption algorithm used.
If used for cipher block chaining (block encryption), the ESP header contains an initialization
vector ("IV" in table above). The initialization vector is the same length as an encryption block.
Padding: Padding with bytes is required as the encryption algorithms are based on block encryption. The entire encoded part of the packet (original IP/UDP/RTP header, voice payload,
ESP padding header, ESP padding) must be an integer value which is a multiple of the encryption block length.
Encryption algorithm
Block length
AES
DES
3DES
Table 4-10
The number of padding bytes required for voice packets is calculated using the following formula:
(42 + x + y) [bytes] = N x (8 or 16 [bytes])
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3000sb4.fm
Payload
(bytes)
Padding
(bytes)
Ethernet
packet
length
G.711
20
20
160
294
75%
117.6
G.711
30
30
240
372
50%
99.2
G.711
40
40
320
454
38%
90.8
G.711
60
60
480
614
25%
81.9
G.723.1
30
24
14
166
500%
44.3
G.723.1
60
48
182
250%
24.3
G.729A
20
20
150
600%
60.0
G.729A
40
40
14
182
300%
36.4
G.729A
60
60
10
198
200%
26.4
Table 4-11
Payload
(bytes)
Padding
(bytes)
Ethernet
packet
length
G.711
20
20
160
286
75%
114.4
G.711
30
30
240
366
50%
97.6
G.711
40
40
320
446
38%
89.2
G.711
60
60
480
606
25%
80.8
G.723.1
30
24
150
500%
40.0
G.723.1
60
48
174
250%
23.2
G.723.1
90
72
198
167%
17.6
G.729A
20
20
142
600%
56.8
G.729A
40
40
166
300%
33.2
G.729A
60
60
182
200%
24.3
Table 4-12
>
4-8
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4.2
Subject
Cross Reference
Goals of QoS
Section 4.2.1 on
page 4-9
Section 4.2.2 on
page 4-9
4.2.1
Goals of QoS
Problems:
Consequences
Goals:
4.2.2
Router queues are optimized for routing and are not suitable for QoS monitoring of voice
transmission
Fragmentation (if used) takes time and thereby increases the risk of packet loss
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4.3
Product Description
Network Analysis checks whether the customers communication network is capable of using
Siemens Business Over IP solutions. The assessment is carried out on the basis of productspecific parameters. The customer receives a final report which documents not only the network structure but also operative parameters (capacity, delay, jitter).
Customer Benefits and Profitability
Technical Specifications
Network Analysis features specification
Inspection of customer networks to determine whether they suitable for Siemens Voice
Over IP solutions
Recording of the relevant parameters over a defined period.
Assessment based on product specifications
Interpretation of the recorded results with suggestions for further measures
Final report with recommendations
Configuration Instructions
Used for the development of Siemens VoIP solutions
Use only possible in SNMP-based IP data networks (router, IP switches, hubs)
Positioning within the Product Range
HiPath services
4-10
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4.4
The LIM module allows the cost-effective connection of all HiPath 3000 models in TCP/IPbased LANs for the central system administration, APS transfer, TeleData Office or HiPath Fault
Management. A 10 MB 10BaseT interface with an RJ45 jack is available for the LAN connection.
Up to 6 TAPI 120 V2.0 can be operated via the LIM module on HiPath 3000 V4.0 SMR6 or later.
However, a maximum traffic value of 400 BHCA is permitted.
Power dialers are not released for use.
>
Systems which already have a HG 1500 board do not require the use of the LIM
board as the above-mentioned functions are already provided by HG 1500.
The new LIM module replaces the previous LAN interface (Com server or V.24/E
module) for the models Hicom 150 H/E OfficePro/Com/Point.
HiPath 3000/5000
Central Board
LIM
Customer
LAN
SNMP
e.g. PC with
HiPath 3000 Manager E
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Network Management
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4.5
HG 1500 V3.0
HiPath 3000/5000
HiPath 3000/5000
Central Board
Central Board
ISDN
telecommunications network)
ISDN Board
ISDN Board
HG1500
HG1500
Customer
LAN
Voice over IP
Voice over IP
Customer
LAN
e.g.optiClient 130
Version 3.0 offers a series of new features, improvements to existing features and extensive
embedding of the board in the whole HiPath 3000/5000 system
Voice over IP (VoIP) - the transfer of voice data over IP networks - is enabled in HiPath 3000 by
means of the HG 1500 boards.
With Version 5.0, H.323 gatekeeper functionalities have been integrated into the HiPath 3000
communications system and into the HiPath ComScendo service (on HiPath 5000). This
means that each HiPath 3000 system with at least one HG 1500 board and each HiPath ComScendo service forms a separate gatekeeper zone, which also includes any registered IP workpoint clients.
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The H.323 communication between networked HiPath 3000 systems (nodes) must be considered as gatekeeper to gatekeeper communication. Registration between HG 1500 modules of
networked systems is not performed. The CorNet-NQ protocol, tunnelled in H.323 via annex
M1 is used.
The splitting of HG 1500 resources into signaling and payload resources is an important feature
of Version 5.0.
Signaling resources
This includes all node signaling data necessary for Voice over IP for IP-supported (LAN, intranet, Internet) and line-switched networks (ISDN, PSTN). These resources are centrally provided by a single HG 1500 board, the signaling gateway (= Gatekeeper HG 1500), regardless of
how many HG 1500 boards are available at the node. A HG 1500 board is defined as a gatekeeper HG 1500 using HiPath 3000 Manager E.
Payload resources
The node resources required for transferring VoIP voice data (payload) between IP-supported
and circuit-switched networks are provided by the media gateway. One or more HG 1500
boards may be used.
Payload resources are not necessary for direct transmission between IP-supported networks.
In the case of systems with only one HG 1500 board, this board operates both as a signaling
gateway and as a media gateway when configured appropriately by HiPath 3000 Manager E.
In the case of systems with more than one HG 1500 board, payload resources are monitored
by the node-central resource manager. This is a self-configuring service. Signaling resources
are centrally provided by the first HG 1500 board. This signaling gateway also accesses other
media gateway resources (CODECs, B channels) and signaling data (for example RTP, RTCP).
This gives IP workpoint clients and other gateways access to central payload resources of all
HG 1500 boards in a node.
Resources for functions which are not based on H.323 (for example, routing channels, VCAPI
channels), are provided as before by each HG 1500 board. In systems with several HG 1500
boards, resources are provided exclusively by media gateways for performance reasons.
New features of the HG 1500 V3.0
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Cooperation with HiPath 4000 V2.0, for example, DMC (Direct Media Connection)
DMC
This flag enables or disables the feature "DMC Interworking with HiPath 4000 Systems" (in
short "DMC").
In a network with HiPath 4000, DMC enhances the voice quality between IP components (endpoints, gateways).
DMC is only supported by the CorNet-NQ/CorNet-IP networking protocol.
DMC should be disabled in a homogeneous HiPath 3000/5000 network. If a network with HiPath 4000 systems (version 2.0 or later) exists in which DMC is configured, the DMC feature
should be enabled in the HiPath 3000/5000 systems.
The HFA endpoints (optiPoint/optiClient) registered at the HiPath 3000/5000 system and the
HiPath 3000 system itself are then in a position to accept DMC connections set up by the HiPath 4000 and its HFA endpoints. Even if the DMC feature is enabled, DMC is not performed
between HiPath 3000/5000 systems.
If DMC is enabled, the percentage of available DSP channel resources decreases. In other
words, in a HiPath 3000 system only 80% of the channels provided for each DSP are available
for connections (e.g. 6 channels instead of 8, 12 channels instead of 16, 48 channels instead
of 60).
Hardware notes
HG 1500 is a HXGM3 board in HiPath 3750 and HiPath 3700, the HXGS3 board in HiPath 3550
and HiPath 3350 and the HXGR3 board in HiPath 3500 and HiPath 3300. The power supply
comes from the system.
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The board includes a V.24 interface for initial startup. For initial startup, you will require a special
adapter cable for HG 1500 V2 and a null modem cable for HG 1500 V3. An RJ45 jack has been
provided for connecting to the LAN.
System requirements
System environment
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4.5.1
Protocols
This section contains an overview of H.323 standards regarding signaling and media protocol
that are relevant to HG 1500 V3.0.
H.225.0 Q.931 Call Setup
This protocol defines signaling between two endpoints for call setup and cleardown.
H.225.0 RAS Control
RAS (Registration, Admission and Status) defines signaling between client and gatekeeper for
detection and registration purposes.
H.245 Signaling
This protocol defines the declaration of capabilities and exchange of control messages between endpoints. It is used for specifying channel usage and functions.
H.323
This is a standard for packet-oriented multimedia communication systems and was developed
by the ITU (International Telecommunication Union. HG 1500 V3.0 uses H.323 V4.0 but can
also communicate with earlier versions of the H.323 protocol (backward compatibility is guaranteed).
Fast Connect (fast start) is supported. The Fast Connect feature lets HG 1500 V3.0 set up a
multimedia channel without waiting for an H.245 connection.
RTP and RTCP
RTP (Real-time Transport Protocol) manages the transfer of real-time packets from an endpoint to one or more endpoints.
A header containing a time stamp and a sequence number is added to every UDP packet. With
appropriate buffering at the receiving station, timing and sequence information enables the application to:
synchronize data,
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regular distribution of control packets containing quality information to all session participants.
TCP
TCP (Transmission Control Protocol) provides a connection-oriented mode for data transmission. TCP guarantees a sequenced, error-free, flow-controlled transmission of data packets.
However, this can delay data transfer and reduce throughput. H.323 uses the end-to-end services of TCP for the H.245 control channel, data channels and the call control channel.
UDP
The UDP (User Datagram Protocol) provides a connectionless transmission mode that promises nothing more than a "best effort" delivery. Only a minimum of control information is transferred with UDP. H.323 uses UDP for audio, video and the RAS channel (see RFC 768).
Control
H.225.0
(Q.931)
Data
H.245
Audio
Video
G.7xx
H.26x
T.120
A/V
Control
Control
RTCP
RAS
RTP
TCP
UDP
IP
trol
Data
A dio
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A/V
C t l
t l
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4.5.1.1
Protocols Used
PPP
Point-to-Point Protocol
PAP
CHAP
Challenge Handshake
(MSCHAP) Authentication Protocol
IPCP
IP Control Protocol
PPPoE
PPTP
IP
Internet Protocol
ICMP
UDP
TCP
DHCP
ARP
FTP
TFTP
RTP
RTCP
HIP
Telnet
Protocol
Table 4-13
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Protocols Used
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H.225.0
Annex G
Q.931
Signaling protocol for call setup and cleardown between two endpoints
RAS Control
Defines signaling between client and gatekeeper for detection and registration
H.235
Standard
H.245
Standard
H.323
Standard
H.341
Standard
H.450
Standard
A series of protocols that define signaling between endpoints for supplementary services
HTTP
HTTPS
SNMP
Table 4-13
4.5.2
Protocols Used
Security/Firewall/Packet Filter
HG 1500 features status-dependent control filters. The status-dependent control checks are
performed over "flows". A "flow" is stream of associated packets and all the error ICMPs (including path-MTU messages) that affect these packets. In TCP terms, a flow is defined on the
basis of IP addresses and port numbers, and consists of both the TCP packets and all associated error ICMPs. This is similar for UDP.
DoS: HG 1500 offers protection against various Denial-of-Service attacks and other networklevel attacks, such as, SYN flooding, various fragmentation attacks, TCP hijacking (different active attacks, for example, via ARP spoofing), LAND (identical source and destination IPs), socalled "Christmas trees" (all TCP flags set), etc.
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4.5.3
IP Networking
In IP networking, the HG 1500 V3.0 connects telephone systems transparently over an IP network. As shown in the following diagram, this connection can be over the Internet to connect
a branch office to a company network, for example as well as over a private IP network to
link departments in a single location, for example.
Figure 4-2
Example of IP Networking
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4.5.3.1
In combination with a HG 1500 V3.0, the HiPath AllServe integrates the connected nodes HiPath 3000 systems with one or more HG 1500 V3.0 to form a transparent, integrated communications system. All the networked nodes, whether connected locally or via the Internet, behave like a single, complete system with closed numbering.
The majority of HiPath AllServe functions are available systemwide on all components connected via IP networking. The following list shows the main functions.
Virtual Ports
Virtual ports are used for the signaling of statuses and calls on all systems. They are not
linked to physical terminal interfaces. The corresponding boards must not be inserted. Virtual ports have their own internal and external phone numbers and can therefore be called.
They can be programmed for signaling on DSS keys and be added to call pickup groups.
Follow me
Relay on/off
Night service
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CorNet IP
HiPath AllServe supports the CorNet IP protocol, which is used for tunneling CorNet features by IP. This makes the functional scope of the CorNet protocol available to IP terminals
as well. More details of these functions can be found in "HiPath AllServe System Description", Chapter 3, "Features".
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4.5.4
Voice over IP (VoIP) enables voice data to be transmitted over an IP network, both internally
and via the Internet.
Voice over IP (VoIP) is an outstanding feature of HG 1500 V3.0. In combination with the clients
connected to the LAN, the board makes it possible to use not only VoIP but also the telephony
features of the system. In particular, this feature can be used for teleworking. This means that
full Voice over IP functionality is available at the teleworking PC. H.323 clients (for example NetMeeting) can also be used.
As of the HiPath 3000 V3.0 software version in combination with new boards (HXGS3,
HXGM3, HXGR3), login is no longer performed under "Voice Gateway" in HiPath 3000 Manager I but in HiPath 3000 Manager E.
The following combinations of VoIP connections via the HG 1500 V3.0 are possible:
>
In IP networking, SCN to SCN connections (local or PST) also can be run transparently via the HG 1500 V3.0. This is described in Section 4.5.3, "IP Networking".
This can lead to significant call charge savings if an appropriate IP network is available. The
user can also avail of telephony features, such as name transmission and callback, in the usual
way.
The hardware prerequisite for IP networking is that the systems involved must have at least one
of the following HG 1500 V3.0 boards:
HXGM: Up to eight boards can be installed in an HiPath 3700/3750. With two PDM1 expansion modules, each HXGM offers up to 32 IP channels for voice connections (Voice
over IP).
HXGS (wall housing) or HXGR (19" housing): Up to four boards can be installed in HiPath
3500/3550 and up to two in HiPath 3300/3350. Both boards can process up to 16 IP channels for voice connections with a single PDM1 expansion module.
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The IP networked systems and the HG 1500 V3.0 boards are administered with two different
tools:
HiPath 3000 Manager E: Extending the existing HiPath 3000 customer database to include
information for IP networking.
>
4.5.4.1
The IP address used for IP networking is always that of the first LAN interface. If IP
networking is routed via another interface, such as LAN2, use IP routing entries to
ensure that the LAN1 interface can be reached.
General Parameters for Voice over IP
Before configuring system clients and H.323 clients, you must configure the valid parameters
for both variants in HiPath 3000 Manager E:
Echo:
You can define here how to compensate for the echoes that occur in connections to conventional telephones via the voice gateway.
Traffic statistics:
This is where you define whether to record traffic statistics which can then be queried via
SNMP.
Encoding:
This parameter is used to select which voice coding will be implemented.
4.5.4.2
Voice Coding
HiPath 3000/5000 supports voice compression according to the G.729 and G723.1 standards.
G.723.1 facilitates the use of teleworking via ISDN for example, and reduces the load on the
existing data network. G.723.1 reduces the VoIP bandwidth requirement for voice communication. This enables a bidirectional voice connection via an ISDN B channel. This, in turn, facilitates the connection of teleworkstations or branch offices to the company network via a 64 KB
connection. However, it is not advisable to operate other applications (such as Application
Sharing, File Transfer) in addition to a bidirectional VoIP connection simultaneously via 64 Kbps
since this generally leads to a deterioration in voice quality. It is recommended that both B channels of an S0 connection are used for this purpose.
The HG 1500 V3.0 supports codecs for compression and decompression of voice signals in accordance with industry standards G.711 A-law, G.711 -law, G.723, G.729A and G.729AB. The
codecs can be arranged according to their priority. The gateway automatically attempts to use
a codec with the highest possible priority for each connection.
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G.711 (A-law and -law) voice coding an ITU (International Telecommunication Union)
standard for voice coding at 56 or 64 Kbps
G.723.1 voice compression an ITU standard for voice coding at 5.3 or 6.4 Kbps
G.729A and G.729AB voice compression an ITU standard for voice coding at 8 Kbps
4.5.4.3
DTMF Handling
DTMF (Dual-Tone Multifrequency) is the type of audio signal used for tone dialing in accordance with ITU-T standard Q.24. It can be used for call setup and for signaling during a call.
HG 1500 V3.0 supports the detection and processing of DTMF (Dual Tone Multi Frequency)
signals in accordance with Q.24 regarding signaling for VoIP calls. In particular, it supports the
following functions:
Conversion of DTMF signals into user input signals in accordance with H.245
4.5.4.4
Voice Quality
Various HG 1500 V3.0 functions ensure optimum voice quality during VoIP connections. Further details are described below.
Quality of Service (QoS)
QoS enables voice packets to be given higher priority than other packets in the IP network so
that voice quality is influenced as little as possible by other data traffic.
To ensure the best possible quality especially for voice connections, the HG 1500 V3.0 supports various QoS protocols:
The gateway observes these standards for routed packets and makes them available for applications on the gateway, such as VCAPI.
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Echo suppression
The HG 1500 V3.0 supports echo suppression in accordance G.168 to ensure acceptable
voice quality in the WAN. Echo suppression is effective for round trip delays of up to 48 msec.
Dynamic jitter buffer
The dynamic jitter buffer eliminates the distortion caused by fluctuations in the arrival of voice
and video packets. Individual packet delays can be a result of network overload or internal processing within the LAN endpoints.
The HG 1500 V3.0 jitter buffer can be configured for the connection requirements of a specific
network.
Voice Activity Detection
VAD (Voice Activity Detection) checks all incoming signals for voice signals. If a signal exceeds
a preset level, the VAD recognizes it as voice and anything under that level as silence.
The HG 1500 V3.0 provides VAD and silence suppression for all supported codecs. When no
voice signal is detected, a background noise is inserted at each end of the line to emulate traditional telephone line conditions.
4.5.4.5
To ensure voice transfer quality and avoid unacceptable delays, the networks being used must
meet certain requirements.
Environmental Requirements in the LAN
LANs used for VoIP must meet the following specifications:
Not more than 50 msec delay in one direction (One Way Delay) Not more than 150 msec
total delay
QoS support IEEE 802.1p, DiffServ (RFC 2474) or ToS (RFC 791)
Every HG 1500 V3.0 must be connected via a switch or a dedicated port of a router.
It is recommended that the VoIP application be connected via a separate VLAN to reduce
collisions with other transmissions. If all involved devices support VLAN (in accordance
with IEEE 802.1q), all VoIP traffic can be placed in a separate VLAN. For administration
access in this case, LAN switches must provide individual computers with access to multiple VLAN segments.
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Not more than 10% of the total data traffic should be broadcast packets.
The error rate should not amount to more than 1% of data traffic and should not tend to
increase.
Each LAN must each be connected to the Internet via xDSL with a fixed IP address.
QoS support IEEE 802.1p, DiffServ (RFC 2474) or ToS (RFC 791) over the entire connection
The bandwidth required for the calls must always be available in both directions, to the network and to the user.
Not more than 50 msec delay in one direction (One Way Delay) Not more than 150 msec
total delay
As little broadcast and multicast traffic in the network as possible. If necessary this can be
achieved by structuring the network using VPN, for instance with Layer 3 switches and
routers, or with Layer 2 switches that recognize multicasting.
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Time
Jitter
<= 20 msec
<= 50 msec
Packet drop
<= 0.05%
Table 4-14
If the above values are not observed in the IP network, the fax or modem transmission may be
interrupted.
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4.5.5
Fax over IP guarantees the compatibility of traditional analog fax devices in IP telephony networks. The following scenarios must be taken into account when using the real-time communication system HiPath 3000 with the HG 1500 V3.0 board.
For Fax over IP the IP network must meet certain quality criteria that are determined in the network analysis as otherwise interruptions can occur in the fax transmission. Otherwise the connection and marketing of separate trunk lines should be provided for each node.
In general, an IP trunking network is when two or more HiPath 3000 systems are networked to
each other over the integrated HG 1500 V3.0 board. The HG 1500 V3.0 board supports two
functions for transferring the fax information.
T.38
T.38 is an ITU standard that describes how two fax machines communicate over IP. This
standard refers to a real-time transmission of fax documents because the formats for transmitting the signalling and user data between two gateways are described here.
The image data (T.4 or T.6 format) and control messages (T.30 format) are packed in special T.38 messages and sent via the IP network. The packets are either used with TCP
(Transmission Control Protocol) or UDP (User Datagram Protocol).
>
At present HG 1500 V3.0 only permits transmission with UDP and not with TCP.
Siemens HF2323
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Samsung SF-350,
UDP
This protocol is an non-secure connection. IP packets are sent without knowing whether
they are received. Thus, this procedure has a number of disadvantages. If you are not sure
that the information has been received, then greater effort is required to secure this information.
Security mechanisms
Redundancy procedure
In this procedure, additional IFP pages are sent with a "mandatory message". The
number of "redundancy messages" is defined in advance and cannot change during
transmission. The "mandatory message" is given a "sequence number" to enable the
packets to be identified clearly.
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4.5.6
In the case of Fax over VCAPI, virtual fax devices are connected to a LAN and the HG 1500
V3.0s replace the S0 cards in the customer PCs. These virtual stations are installed at a PC
and exchange their fax information over a separate specially developed interface. The CAPI
protocol was used as a basis to provide the same functionality as a PC card. This information
is then processed in the HG 1500 V3.0, packetized into T.30 messages and converted by a special component (DSP) into 3.1 kHz audio PCM signals.
VCAPI Connections
The virtual fax device is installed as a software application in a PC. A special driver is used for
connection to the HG 1500 V3.0. Starting up the application activates the PC and the HG 1500
V3.0 board and enables the fax functionality.
The only restriction that applies concerns the number of VCapi PCs that can send faxes simultaneously. Voice coding;G.711;G.723.1;G.729
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4.5.7
Modem via IP
As for the encapsulation of voice transmission on IP routes, the HG 1500 V3.0 can also route
analog data between modems over an IP connection.
This function enables connections to be made between traditional analog modems in IP networks. The HG 1500 board different functions for transferring the information:
Modem over G.711 Voice Codec (recommended)
Like faxes, modems can be used to switch a transparent connection over two networked systems with the G.711 voice codec.
Special limits in terms of delay, jitter, and packet loss network parameters must be taken into
account for the IP network. This function does not support compressed transmission (G.723).
The transport and security protocols that can be used depend on the modems in operation and
not on the HG 1500
V.90 Standard
The V.90 Standard (56K) is supported in the "modem over G.711" procedure. Please note,
however, that an approximate speed of 56 Kbps is only reached in the downstream direction
Bit Rate Adaptation V.110
The HG 1500 supports V.110 bit rate adaptation to guarantee remote access with GSM terminals using asynchronous PPP. However, this only supports the conversion of GSM-specific
data transmission speed of 9600 bps into the ISDN bit stream of 64 Kbps.
4.5.8
HiPath Feature Access (HFA) provides telephones connected via IP (such as optiPoint 400)
and compatible telephony software (such as optiClient 130) with all the functions that can also
be used by optiPoint telephones in SCN. For this purpose, CorNet TS protocol with which the
terminals are addressed is tunneled over IP.
In connection with a HG 1500 V3.0, IP telephones are then equivalent to the classic optiPoint
telephones on a HiPath system.
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4.5.9
Internet Gateway
The HG 1500 V3.0 can function in a variety of ways as an Internet gateway for clients in the
LAN or for dialed-up devices.
Figure 4-3
The second Ethernet interface enables connection of an xDSL modem which the HG 1500
V3.0 addresses via PPPoE. Any client connected to the HG 1500 over IP can use an Internet
connection via this modem. Multiple clients can utilize the Internet connection simultaneously
thanks to NAT support (see Section 4.5.9.2, "Network Address Translation (NAT)").
Clients that are connected to the HG 1500 V3.0 via a PSTN dial-in connection (RAS functionality) can also utilize the Internet connection. If appropriately configured, these users can also
access servers in the LAN.
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Figure 4-4
The HG 1500 V3.0 can also set up a PPP connection to an ISP via one or more B channels.
This connection, too, can be used simultaneously by multiple clients in the IP network.
4.5.9.1
The HG 1500 V3.0 supports PPP (Point-to-Point Protocol) for both incoming and outgoing SCN
connections. PPPoE (PPP over Ethernet) and PPTP (Point-to-Point Tunneling Protocol) are
supported for devices on the second LAN interface (typically an xDSL modem).
Connections from the LAN to the SCN are set up on the basis of the IP address addressed by
the LAN. The IP address is converted to a station number (this requires appropriate configuration of the routing and dial tables). A prerequisite is that the remote station has a static IP address.
After the connection has been set up, the HG 1500 V3.0 can accept a dynamic IP address.
Packets for terminals in a local IP network are converted with NAT (see Section 4.5.9.2, "Network Address Translation (NAT)").
There are various security and authentication mechanisms for PPP connections. Further details can be found in Section 4.5.9.3, "Access Protection".
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4.5.9.2
Network Address Translation (NAT) is the conversion of IP addresses in the LAN for the Internet. HG 1500 V3.0 provides NAT for Internet connections via a second Ethernet interface as
well as for PPP connections via B channels.
As far as the Internet is concerned, the entire LAN appears to be a single IP address and can
therefore use a common dial-up connection to an ISP, for example. Additionally, direct IP attacks from the Internet on terminals in the LAN are not possible.
NAT can be enabled and disabled in the HG 1500 V3.0. Certain services such as VoIP or video telephony embed subscribers IP addresses in their data packets, however, instead of just
noting them in the packet headers. They are only compatible with NAT within a VPN.
4.5.9.3
Access Protection
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MAC Address Filters for Using the Gateway from within the LAN
MAC address filters can limit access to the router from devices within the LAN. When MAC filtering is activated, only devices within the LAN whose IP and MAC addresses have explicit permission to do so may set up a connection via the HG 1500 V3.0. (This function cannot be defined with dynamic IP address allocation in the LAN via BootP or DHCP).
Access Protection for Administrative Access
General administrative access and access to accounting data can each be separately limited
to specific IP addresses, regardless of any other IP filters.
4.5.9.4
Multilink
The HG 1500 V3.0 can set up static or dynamic PPP connections with a remote station via several B channels simultaneously.
A static multilink uses the same number of B channels for the duration of the connection. A dynamic multilink adds or removes channels depending on current channel load. These parameters can be configured.
4.5.9.5
Short-hold
After a preconfigured time period with no data transfer over a PPP connection, the HG 1500
V3.0 can clear down the connection automatically.
4.5.9.6
The HG 1500 V3.0 supports the IP Control Protocol (IPCP) for dynamic handling of IP addresses during connection setup.
4.5.9.7
Compression of IP Headers
Significant protocol overhead can develop, especially during voice data transmission where
user data in a packet is typically short. To improve the situations, the HG 1500 V3.0 supports
the compression of IP headers according to RFC 2507 and RFC 2508. The compression is negotiated during the configuration of the connection with the receiver in accordance with
RFC 1332 and RFC 2509.
4.5.9.8
Data Compression
User data in a PPP connection can be compressed with the STAC or the MPPC algorithm. The
compression for each channel is negotiated separately with the remote station.
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>
4.5.9.9
For poor connections, we recommend using the MPPC algorithm, which is very useful for resynchronization.
Further information on both algorithms can be found in RFC 1974 (STAC) or RFC
2118 (MPPC)
IP Accounting
HG 1500 V3.0 saves information about transferred data for the purposes of IP connection accounting.
Accounting data is saved for:
DSL connections
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4.5.9.10
VCAPI
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4.5.9.11
When the "Enhanced B Channels" feature is enabled in WBM, the board supports up to 32 B
channels instead of the usual 16. Up to two PDM1 modules must be connected for this. The
feature is supported in HiPath 3000 V3.0/V4.0 and HG 1500 V3.0 SMR4 or later.
Possible scenarios when using 32 B channels:
No VPN and no firewall functions are possible (when enabling the "Enhanced B Channels"
feature in WBM, the VPN and firewall functionalities are automatically disabled). All other
features (for example VCAPI) can be used after the "Enhanced B Channels" feature has
been enabled.
Channel bundling only up to a maximum of 16 B channels to the system for static and dynamic data-PPP-multilink connections (up to one B channel group with 16 B channels is
permitted),
Channel bundling only up to a maximum of 8 B channels to the system for static and dynamic Voice-over-PPP-multilink connections (up to one B channel group with 8 B channels
is permitted),
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4.5.10
Virtual Private Networks (VPN) connect individual computers and local networks via the Internet to form a closed virtual network. Communication in a VPN is tunneled through the Internet
(encapsulated) and is protected from tapping and access by third parties such as Internet users
and providers that are not a part of the VPN. A VPN enables an intranet to be extended beyond
the LAN, for example to home workstations or branch offices, without requiring a dedicated line.
Figure 4-5
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A VPN therefore guarantees that data actually comes from where it appears to have come from.
that they are transferred from there unaltered; and that they are not made known to a third party
on the way.
The HG 1500 V3.0 provides this function based on IPsec a secure implementation of the IP
protocol on level 3. This ensures that the VPN is transparent to applications as well as hardware.
The VPN security functions are available for LAN connections (for example LAN B and LAN C
in Figure 4-5). In this case, they are completely transparent to the computers participating in
the LANs. They can also be used for connecting individual computers (teleworkers), for example, teleworker A in LAN B in Figure 4-5). in this case, the VPN client software installed on the
teleworker PC must be compatible with the VPN functions of HG 1500 V3.0.
A VPN (Virtual Private Network) is a network where communication is protected as far as humanly possible against tapping, clandestine modification and the misrepresentation of fake tunnel endpoints.
The required protocols are available in the HG 1500 V3.0. Before a VPN can be created, however, the gateway itself, and especially its administration, must be made secure against attacks.
4.5.10.1
Secure Mode
Unless special measures are taken, HG 1500 V3.0 operates in non-secure mode. This means,
among other things, that administration access is not encrypted during transmission over the
network.
The gateway recognizes the following security modes:
Insecure mode: gateway is configured, SSL and VPN are disabled. Insecure data transmission is possible.
Activation of SSL: intermediate status between introduction of secure mode and configuration of SSL. Access is only possible via CLI at the V.24 interface; no data transmission is
allowed.
Secure administration: SSL is enabled. Access via CLI at the V.24 interface and WBM (via
HTTPS) are possible. User data is transferred in insecure mode, and configuration data
and software images are transferred in secure mode.
Secure mode: SSL and VPN are active and configured. Access via CLI at the V.24 interface
and WBM (via HTTPS) are possible. Secure and insecure data transmission are possible
according to the security policy configured.
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Since a gateway in insecure mode would represent a weak point in the VPN, it must be placed
in secure mode before the VPN can be configured. This requires a certain degree of effort to
prevent any hackers from getting into the system during this phase of the process and undermining the subsequent steps taken.
The following steps must be taken for the gateway to be in secure mode:
1.
Connect a terminal (or a PC with a terminal emulation program) to the V.24 interface of the
gateway.
2.
Restart the gateway with the CLI command reset secure. When this is done, all user
settings are lost and all user data transmissions are interrupted until the gateway is reconfigured.
At this point, the gateway is in "activation of SSL" mode. In this mode it can only be configured using CLI at the V.24 interface WBM, Telnet, HiPath 3000 Manager E and SNMP
are disabled.
3.
The gateway must be set up for SSL mode. First, the CLI command create SSL certificate must be used to generate a server certificate with which the gateway can identify itself to SSL clients. After that, SSL can be activated with the enable ssl command.
At this point, the gateway is in "secure administration" mode and can only be configured
using CLI at the V.24 interface or WBM via HTTPS Telnet, HiPath 3000 Manager E and
SNMP are disabled.
4.
Start the browser for access to WBM and enter the gateway address with the protocol "https://" (you can enter the port number "443" after the gateway address). The browser displays the previously configured server certificate which must be manually checked and approved. It can now also be installed in the browser to avoid future requests for it.
Security Policy
The security policy determines the procedure for IP packets. The following actions are possible:
rejecting
The handling of IP packets can be specified in the HG 1500 V3.0 according to IP address, port
number and protocol (TCP or UDP). For tunneled packets, you must determine:
which algorithms for encryption and authentication are permissible on the connection,
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4.5.10.3
Security Associations
A Security Association (SA) combines an encryption algorithm and its parameters with a session key and the keys period of validity This ensures the security of a VPN connection session.
VPN connections with the HG 1500 V3.0 always require three SAs: one for initial mutual verification of identity and exchange of keys, and one for each direction of the connection once it is
set up. The SAs are negotiated using the IKE (Internet Key Exchange) in accordance with
RFC2409. The required keys are exchanged with the Diffie-Hellman algorithm using Oakley
Group 2 or 5. Hash procedures available are SHA-1 and MD5.
>
HG 1500 V3.0 also supports key exchange using the Oakley Group 1. However, this
is cryptographically weaker than the other supported groups 2 and 5 so we would
therefore advise against using it.
Both the main mode and the aggressive mode are supported for negotiating the IKE security
association. HG 1500 uses main mode if the peer also offers main mode. Teleworkers who use
pre-shared keys must configure aggressive mode.
The period of validity for negotiated security associations can be limited by time or transmitted
data volumes.
4.5.10.4
Tunnel
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There is, however, no option to automatically transfer such certificates to clients; every such
transfer must be manually performed with disks, for example.
Any subsequent certificate management, such as monitoring the period of validity or allocating
certificates to client data, must also be done manually.
The HG 1500 V3.0 can create CRLs (Certificate Revocation Lists) of certificates that are considered insecure and therefore are declared invalid before the end of the normal period of validity. These lists must be distributed manually.
HG 1500 V3.0 can work with certificates from external CAs. However, they can also issue certificates which can be used by other tunnel endpoints to authenticate themselves in a VPN. This
function is called "Lightweight CA" and requires a separate license.
4.5.10.5
Data Security
The HG 1500 V3.0 supports ESP to protect utility data during transmission over the VPN.
DES, Triple DES (3DES) and AES are available as encryption algorithms.
HMAC-SHA1 and HMAC-MD5 are supported as MAC algorithms (MAC Message Authentication Code).
The HG 1500 V3.0 supports X.509 certificates as well as DSA and RSA, two public key algorithms, and pre-shared keys for authenticating VPN subscribers.
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4.5.11
System Client
You can configure clients such as optiPoint 400 or optiClient 130 V4.0 with payload switching
capability. While calls are signaled via HiPath 3000, voice transfer between two payload switching clients occurs directly via the LAN. Using this procedure saves DSP resources. The transfer
can occur via HG 1500 V3.0 and across all nodes provided the required conditions are met by
all the stations involved.
H.323 Client
A H.323 client on the network PC provides you with voice services that can also be used over
the Internet (prerequisite: fixed IP addresses for all subscribers and the HG 1500 V3.0). No
HiPath 3000 features are supported.
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4.5.12
Bandwidth Management
Bandwidth management controls the bandwidth for Voice over IP between two nodes with
HG 1500 V3.0 which are routed via ISDN (not usually required for LAN connections).
Five simultaneous calls can be made via one B channel if the audio codec is set to "G.723".
However, the standard packetizing setting must be increased from 1 to 3. An additional B channel is automatically set up from the sixth call onwards (prerequisite: two or more channels are
entered for the ISDN partner). RTP compression is determined automatically and it cannot be
configured.
If data is transferred to a routed ISDN channel at the same time as Voice over IP, the "MTU Size
Fragmentation" of the relevant ISDN partner must be activated.
The compression of IP headers can be activated and the "PPP Default Header" can be deactivated to save additional bytes.
The value for packetizing should be set to three when Voice over IP and data transfer are performed simultaneously.
>
4.5.13
The entire bandwidth can be split between voice and data or reserved.
If you want to create a PKI (Public Key Infrastructure), you must configure suitable PKI servers
in HG 1500 V3.0. PKI server data includes the servers name and IP address and the server
type (LDAP).
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4.5.14
Smartset is an optional CTI client which provides your PC with features such as associated dialing from a telephone directory, caller identification using the telephone directory, answer
groups and a caller list. Documents can also be opened automatically for incoming ISDN calls.
Smartset exchanges data with your Windows applications using DDE functions.
HiPath 3300/3350, HiPath 3500/3550
or HiPath 3700/3750
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3
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5
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PC
ISDN
LAN
HG 1500 V3.0 VCAPI
server
Figure 4-6
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4.5.15
1
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7
8
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86
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0
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GHI
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MNO
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TUV
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TUV
PC
ISDN
LAN
HG 1500 V3.0 VCAPI
server
Figure 4-7
TAPI clients
Automatic dialing can also be implemented using the VCAPI-based TAPI and an application
that supports TAPI. An example of this would be dialing one of the station numbers saved under
"Contacts" in Microsoft Outlook.
Note that in Outlook, call numbers must be specified in international format, for example.
+49(2302)999420.
TAPI for associated dialing
Associated dialing must be enabled in HiPath 3000 if TAPI functionality is to be used.
The answer group feature must be configured for the TAPI station telephone.
TAPI 120
TAPI 120 enables up to six users to use HiPath 3000 telephony services directly via CSTA.
TAPI 120 has more features than TAPI for associated dialing. For example, it allows a TAPI subscriber to hang up.
TAPI 120 is enabled via VCAPI and IP and is limited to six clients. A CMD (CSTA Message Dispatcher) is required to be able to use more than six TAPI 120s.
In the first case, CSTA is tunneled in the CAPI protocol.
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4.5.15.1
You can send and receive faxes via the HG 1500 V3.0 VCAPI. To do this, you need an optional
CAPI-based fax software.
Fax machine
ABC
DEF
ABC
DEF
GHI
JKL
MNO
GHI
MNO
PQRS
TUV
WXYZ
PQRS
TUV
PC
ISDN
LAN
HG 1500 V3.0 with fax
module
Figure 4-8
Fax forwarding possible on no answer and busy to analog fax (for example if a PC is
switched off)
No B channel reservation (the channel can be used by other applications when no fax is
being sent or received).
Depending on the system type and the number of boards, up to nine simultaneous faxes
are possible.
>
4-50
If you want to use CTI and fax functions simultaneously at your client PC, an individual station number should be allocated for each service. Otherwise problems could
arise during call pickup.
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4.5.15.2
File transfer enables direct data exchange with your ISDN peer. This is possible using any software with the Euro File Transfer standard, or using the same proprietary software on both sides.
PC with ISDN card and
File transfer software
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2
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4
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S0
PC
ISDN
LAN
HG 1500 V3.0 VCAPI server
Figure 4-9
4.5.15.3
Internet access via VCAPI is only necessary if your service providers access software requires
the CAPI interface.
Service provider
ISDN
HiPath 3300/3350,
HiPath 3500/3550
or HiPath 3700/3750
Internet
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HG 1500 V3.0
LAN
Figure 4-10
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4.5.16
Routing
Firewall mechanisms
Automatic callback
A teleworking station requires an ISDN card with remote access software (for example Dial-Up
Networking). A network connection to HG 1500 V3.0 is established via the ISDN card.
Access to the local networks can be established via the following connections:
Analog V.90
ISDN DSS1
GSM V.110
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MNO
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Third-party router
LAN
LAN
ISDN
Teleworking PC
1
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40
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6
7
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9
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DEF
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MNO
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Figure 4-11
4.5.17
LAN
If HG 1500 V3.0 establishes an ISDN trunk call, the charges incurred are allocated to the station number used. As long as this physical connection exists, data can be transferred in both
directions. If a connection exists between HG 1500 V3.0 A and HG 1500 V3.0 B via the trunk,
all HG 1500 V3.0 A and B devices connected to the LAN can avail of the connection. In this
case, the charges are allocated to the station number of the HG 1500 V3.0 A board port which
established the connection.
As is standard with todays routers, call charges can only be allocated to the router station number and not to specific LAN devices or applications.
Even if the physical connection is cleared down via "short hold", it is reestablished when new
messages are received. If the data from HG 1500 V3.0 is B to A, thisHG 1500 V3.0means that
B initiates the connection and therefore, the call charge allocation for B also changes.
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When the "Callback" function is activated, charges incurred by the called HG 1500 V3.0 are allocated, as this called party rejects the incoming call and actively re-establishes the connection
(callback without a connection). In other words, no B channel is set up. Identification is performed via the station number entered in Setup or, in the case of analog stations, via the DID
number entered under "ISDN peer".
>
4.5.18
In some cases (for example when short hold is deactivated), dial-up connections can
be only be initiated manually.
Internet access
One or more client PCs can directly access the Internet using a Web browser. The connection
from the LAN is set up via ISDN or DSL. In general, access is possible from all PCs. (Please
note that this is not allowed for all tariffs of every provider.)
Internet access takes place via the HG 1500 V3.0 to the Internet provider, using the IP transport protocol.
All clients use the same provider.
Features
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4.5.18.1
UUNET
Internet
ISDN network
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HiPath 3300/3350,
HiPath 3500/3550
or HiPath 3700/3750
LAN
Figure 4-12
4.5.18.2
At the end of 1999, Deutsche Telekom AG launched a new product (T-ISDN DSL, also known
as T-DSL) which combines fast Internet access with enhanced T-ISDN telephony features.
(Other providers, for example, in the Netherlands, use DSL with the PPTP protocol).
T-ISDN DSL is first and foremost a normal T-Net or ISDN connection as a multi-device or system connection.
Over and above the functions of the normal T-Net or ISDN connection, the T-DSL connection
has a data interface for Internet connections with a speed of 768 Kbps downstream and 128
Kbps upstream. The use of this data interface does not seize any T-Net or ISDN channels.
Function
In contrast to T-ISDN, the NTBA is not connected directly to the main station but rather downstream of a splitter (BBAE). This device can be seen as a DSL-speed distributor between the
ISDN connection and data transmission.
The splitter has a TAE jack to which the NTBA is connected. The connection to the HiPath 3000
is set up in the conventional manner.
In addition, the splitter features a connection for the T-DSL modem (NTBBA) which provides
the interface for data transmission at T-DSL speed.
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The T-DSL modem is connected to the board via a 10BaseT interface. The PPPoE (Point to
Point Protocol over Ethernet) protocol is used for the connection.
Internet
ISDN network
main station
NTBA
Splitter
HiPath 3300/3350,
HiPath 3500/3550
or HiPath 3700/3750
T-DSL
Modem
(NTBBA)
LAN
Figure 4-13
4.5.18.3
With the expansion of the Internet, it has become common practice to use the short but globally
unique IP addresses exclusively for the Internet and to revert to private (not public) IP addresses for IP networks within companies.
Consequently, addresses from the same IP network can frequently be used in many companies.
The "IP address mapping" feature was developed to enable users to reach these addresses via
a unique routing entry despite the multiplicity of entries.
When routing to specific partners defined during configuration, HG 1500 V3.0 exchanges the
private IP addresses used in its own LAN for other IP addresses and can in return be contacted
by external users via these IP addresses.
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4.5.19
Remote control
server
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ISDN
(WAN)
HiPath 3300/3350,
HiPath 3500/3550
or HiPath 3700/3750
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Figure 4-14
LAN
Database
Symantecs pcAnywhere software enables remote operation of a PC in the network from an external PC.
Prerequisite:
4.5.19.1
An access authorization for the routing function is required in order to control access via
HG 1500 V3.0 from the internal LAN to the ISDN and vice versa.
A firewall is not practical for telematic functions. Rules for these functions (for example trunk
access) and their call numbers can be saved in HiPath 3000.
The following information is intended specifically for the router (HG 1500 V3.0).
Station number verification (incoming only)
Verification of the station number of the calling station (station authentication, configurable) and
the IP address to prevent unauthorized external connections via ISDN.
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Firewall
A firewall is a barrier which protects against unauthorized access. In this case, the internal LAN
(LAN1), for example, is to be protected against external access (such as Internet-based access
via DSL).
The objective of a firewall configuration is to allow individual, specified computers to access an
insecure network (for example Internet). At the same time, it prevents access in the reverse direction (from the Internet to these computers). The board features two different protection
mechanisms for implementing this security.
The firewall in this case is a so-called authorization firewall. In other words, as soon as the firewall is activated, only configured components can access board services. All board services
are automatically denied to unregistered LAN components.
WARNING: The activation and deactivation of firewall parameters may severely restrict the functionality of the board (for example LAN-based administration may not
be possible any more) or may enable access to sensitive data.
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MAC verification
MAC address filters can limit access from devices within the LAN. If MAC filtering is enabled, devices such as these can only set up connections from the LAN via HG 1500 V3.0
whose IP and MAC addresses are explicitly released for this purpose.
>
4.5.19.3
An external firewall should be used if the demands for security on the firewall are
higher (for example, if Internet and VPN traffic is being transferred to Internet gateways at the same time).
Alive Monitoring with Keep Alive
The Keep Alive Test is used for HXG3 boards located in different network nodes. This test
sends a ping signal to the other HXG3 boards and then waits for a return signal. If a return signal is not received from an HXG3 board (for example, because the IP connection is down) then
the board is considered out of service. If this happens during call setup, a message is sent to
the HiPath 3000 to set the call up again.
The connection is automatically cleared down if the connection exists already and the Keep
Alive Test fails. This is especially important for data connections to ensure that the applications
involved can react appropriately and do not stall.
4.5.20
The following four different tools support administrators in performing their tasks:
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In addition to the HG 1500 V3.0 management tools, the HiPath 3000 Manager E is available.
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4.5.20.1
The configuration of a large number of gateways, in particular, can cost administrators considerable time and effort, and so can even only minor modifications to a configuration.
HG 1500 V3.0 therefore supports the distribution of configurations from a master gateway to
any number of slave gateways.
Prerequisites
In order to use Multi-Gateway Administration (MGA), no special hardware or software prerequisites are required on the gateways involved. However, the following conditions for configuration must be met:
All slave gateways must be able to be accessed by the master gateway via IP.
The port used for WBM must have the same number on each gateway (usually 8085) and
must be accessible from the master gateway. Therefore, access must not be blocked by a
firewall, for example.
All slave gateways must have a user access for MGA. All accesses must have the same
name and password. This access must have root access privileges.
The slave gateways must be entered on the master gateway. (The list of slave gateways
can also be imported by another master gateway, if necessary)
Using MGA
The administrator first configures the master gateway as required. He then uses a command to
transfer this configuration data to slave gateways. The administrator can specify individually to
which slave gateways the data will be transferred and also select which configuration tables will
be transferred.
4.5.21
Quality of Service encompasses various methods for guaranteeing certain transmission properties in packet-oriented networks (IP).
It is thus important, for example, to ensure a minimum bandwidth for Voice over IP for the entire
duration of the transfer operation. If multiple applications with equal rights are operating via IP,
then the available bandwidth for the transmission path (for example an ISDN B channel, 64
Kbps) is split. In this case, a voice connection may experience packet losses which can reduce
voice quality.
HG 1500 V3.0 uses various different procedures to implement Quality of Service.
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On layer 2 (in accordance with OSI, Ethernet), you can activate an extension (IEEE 802.1p) to
the standard Ethernet format (DIX V2). This adds more information to the Ethernet header including a 3-bit data field. This field carries priority information on the data packet. For all packets
that reach the board from the LAN, both Ethernet formats (IEEE 802.1p and DIX V2) are understood; for all packets that are sent from the board to the LAN, the format can be selected via
"Basic Settings > IEEE 802.1p". You should check whether all components in the network support this format before this parameter is activated. Otherwise, it may not be possible to access
HG 1500 V3.0 from the LAN anymore.
The Ethernet header is not transported when switching to another transport medium
(for example ISDN). An IP router (like the HG 1500 V3.0s router) can, however, use the information contained in the IP header for prioritization. Straightforward IP routers that connect two
network segments, for example, can use the IP level prioritization. In the "Type of Service" field,
either three bit (IP precedence based on RFC 791, older standard) or six bit (Differentiated Services or DiffServ, based on RFC 2474) are evaluated for the creation of various classes.
HG 1500 V3.0s IP router provides various bandwidths for these classes, so that voice packets
can be processed first. The procedure adopted by HG 1500 V3.0 can be set under "Basic settings > QoS procedures" (Autodetect is set by default).
For the DiffServ parameter, various so-called codepoints ("Basic Settings > AF/EF Codepoints") are defined, and based on these codepoints two different procedures are used for processing the payload of different marked data flows:
The "Expedited Forwarded (EF)" procedure (based on RFC 2598) guarantees a constant
bandwidth for data in this class. If this defined value is reached, all packets that exceed this
bandwidth are rejected. A separate class is defined for EF on HG 1500 V3.0. For this class, the
bandwidth can be defined as a percentage for every ISDN peer (QoS bandwidth for EF).
The "Assured Forwarding (AF)" procedure (based on RFC 2597) guarantees a minimum bandwidth for the data of one (of many) classes. Lower priority classes share the bandwidth not used
by EF or the classes with higher priority. In addition, the speed at which packets are rejected if
the system is unable to forward them fast enough can be defined for every class by means of
the Dropping Level setting. Nothing is thus to be gained by buffering voice packages for an extended period of time (this only increases the delay). In the case of secure data transfer
(for example file transfer), on the other hand, a large buffer is advantageous as packets are otherwise sent repeatedly between the two terminals.
Four classes are reserved for AF on the HG 1500 V3.0: AF1x (high priority), AF2x, AF3x and
AF4x (low priority), where "x" stands for one of three dropping levels: low (1), medium (2) and
high (3). In the case of "low", packets are buffered over an extended period, in the case of
"high", packets are promptly rejected if they cannot be forwarded. Unmarked IP packets (ToS
field=00) are handled in the same way as the lowest priority.
If a routing partner can only work with one of the two standards (DiffServ or IP precedence,
for example an older router that only works with IP precedence), then HG 1500 V3.0 can translate the ToS field accordingly. This can be set for each ISDN partner or DSL/LAN2/PPTP inter-
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face via "QoS Capability". When the default value is set ("identical"), nothing is translated; with
the values "DiffServ" or "IP Precedence", translation is performed on the basis of the table below, if data is not entered in the field in accordance with the standard set.
In the case of IP data traffic, the IP packets that generate HG 1500 V3.0 are split into five
groups (for example the VCAPI server, H.323 gateway). You can set which codepoint is to be
used for marking the packets for four of these groups. This is configured under "Basic Settings
> QoS priority classes":
Ethernet
header
DiffServ
Codepoint
vs.
Default (can be
changed)
Binary ToS field
(bit field) (hex)
CS7
111000
E0
AF 11
001010
28
AF 12
001100
30
AF 13
001110
38
AF 21
010010
48
AF 22
010100
50
AF 23
010110
58
AF 31
011010
68
AF 32
011100
70
AF 33
011110
78
AF 41
100010
88
Table 4-15
Drop level
high
med
IP Precedence
IEEE802.1p
Assignment
(fixed)
low
x
x
x
x
x
x
x
x
x
x
x
111
E0
111
->
110
C0
110
<->
110
C0
110
->
110
C0
110
->
101
A0
101
<->
101
A0
101
->
101
A0
101
->
100
80
100
<->
100
80
100
->
100
80
100
<->
011
60
011
Codepoint Implementation
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IP header
Ethernet
header
DiffServ
Codepoint
vs.
Default (can be
changed)
Binary ToS field
(bit field) (hex)
AF 42
100100
90
AF 43
100110
98
EF
101110
B8
DE
000000
(default)
00
Table 4-15
Drop level
high
med
x
x
IP Precedence
IEEE802.1p
Assignment
(fixed)
low
011
60
011
<->
011
60
011
<->
110
C0
110
000
001
010
00
20
40
000
Codepoint Implementation
The "vs." column shows the relationship between the DiffServ and IP precedence standards.
Since DiffServ offers more variants, the codepoint is permanently selected when translating IP
precedence into DiffServ: for example, the codepoint for the IP precedence "100", for example,
becomes "AF31". In the case of packet that leave HG 1500 V3.0 in the direction of the LAN, the
user priority specified in the last column is set when IEEE 802.1p is active.
QoS can be activated for the second LAN interface as well as for the ISDN partner. For this
interface, the interface is extended by an additional transmission rate limitation. The function of
the quality evaluation corresponds to the ISDN peer procedure. The average transmission rate
is set in configuration data.
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4.6
IP Trunking
4.6.1
Overview
HiPath 3000/5000
S0 Board
HiPath 3000/5000
ISDN
telecommunications network)
S0 Board
HG1500
HG1500
Customer
LAN
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>
4.6.2
Compression to ITU G.723.1 and QoS IEEE 802.1 d can be adjusted for each board.
The B channels used for networking, the channels for routing and the channels provided for the IP clients are shared out amongst the total number of available B channels.
Features of IP Networking
Special workpoint clients (terminals) are not required because voice data is not converted
into IP packages in the workpoint client, but rather in the LAN gateway.
Network-wide features are transferred which means that use of the workpoint clients has
not changed and consequently, the user-friendliness of the telephone has not been affected.
DTMF signals are supported. Consequently, you can perform suffix-dialing or listen to your
voicemail over the IP network.
Fax (Group 3) and analog Modem as well as Data Transmission with X.75 over IP
Implementation of the integrated router HG 1500 means that analog fax and modem connections as well as data connections of the type X.75 can be transmitted between IP-networked
communications platforms without the need for additional hardware. The system recognizes
the connection type required on the basis of the configured station type (fax, modem or speech)
and automatically establishes a connection in the IP network.
The following connection types are supported:
Realtime fax transmission is supported in accordance with the ITU-T standard T.30 (fax
group 3). Faxes are transmitted between the networked communications platforms at a
maximum speed of 14.4 kbps (V.17).
Data can be transmitted via modem over the IP network at a speed of 33.6 kbps using the
ITU-T standard V.42.
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For internal use only
>
The busy signal across the communications platform is only available with optiClient
Attendant.
Automatic Routing
Automatic routing to a backup or alternative network can be executed for new connections. A
voice network (ISDN, for example) can also operate as a backup network. This ensures that
the high availability of the HiPath 3000/5000 will not be affected when IP networks are being
used by voice and fax connections. Automatic routing is initiated if
the communications platform called is not available (due to faults or an overload in the IP
network for example)
>
ISDN lines are required as a trunk connection for routing data connections/VoIP connections over the integrated ISDN router.
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Connection protocol
Voice over IP to ITU H.323
ITU G.711
ITU G.723.1
ITU 6.729
Echo suppression
in accordance with ITU-T G.165
IEEE 802.1d
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4.6.3
New features have been added to the functionality of networking over digital leased lines via
CorNet-N.
Function Name
Network-Wide Features
using CorNet-N/IP Networking
Connection setup
Direct inward dialing in the network
Different rings (internal/external)
Transmission of number and name
Number or name shown on display
Callback on busy/free
Advice of charges output at subscriber line (AOC-D)
Call forwarding
Call forwarding
(rerouting for optimization of B channel use.)
Message waiting indicator for callbacks and voicemail messages
Call waiting
Network-wide class-of-service (max. 4 classes of service)
Network-wide shared numbering plan
Display of name and number suppressed
Consultation hold (over second B channel)
Transfer (over second B channel with release of tie trunk when
station transferred)
Conference with max. five participants
(no network-wide display function)
Toggle
Hunt group and group call across all nodes)
Directed joining and leaving a group,
cross-nodal
Hunt group overflow
Call detail recording for all nodes
(communication platforms) in the network (central solution)
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Function Name
Additional system services (continued)
Transit traffic
Least cost routing (LCR)
Call pickup (call pickup with subscribers from other nodes
(systems))
Follow Me
Chain call forwarding (maximum number of stations monitored
over several nodes)
Enable and disable features in IP-networked communications
platforms with user prompts at optiPoint 500 and optiset E
workpoints (night answer, for example).
Central attendant console (optiClient Attendant) with busy signal (the states free, internal/external busy and faulty are signalled for stations in IP-networked communications platforms.)
Central attendant console functions (forward, assign, recall,
hold)
Use of only one B chan- The following features cannot be used over a dedicated line if a B
nel over CorNet N subset channel has already been seized:
Consultation hold
Transfer
Toggle
Conference
Outside IP Networking, HiPath 3000/5000 provide an option for conventional networking over
CorNet-N and QSig (ECMA V1.0 and ECMA V2.0).
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For internal use only
4.6.4
Separate port at the switch for each component involved in the IP network
(no hubs used as concentrators)
All components involved in voice transmission must support IEEE 802.1d at least (layer 2).
In addition, all components involved must use routing to DiffServ standard RFC 2474 and
the ToS standard (Type of Service) RFC 791.
Implementation in shared environments is possible but has not been released and is not recommended as quality cannot be guaranteed.
IP Trunking with HiPath 3000/5000 can also be operated in networks that have routing components.
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Bandwidth
The bandwidth for voice must be available in the network at all times. Consequently, the network must be analyzed prior to installation of the components. The following data is required to
calculate the required bandwidth for voice transmission in an IP network in relation to the number of simultaneous connections:
Type
44 Kbps
19 Kbps
180 Kbps
83 Kbps
Record size
Bandwidth requirement
Busy signal
(optiClient Attendant)
300 bytes
3 Kbps
200 bytes
1 Kbps
ACD information
3.5 K
10 Kbps
N x 180/83 (voice)
+ N x 4 (BLF+CDR)
+ 10 (ACD)
N x 44/19 (voice)
+ N x 4 (BLF+CDR)
+ 10 (ACD)
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For internal use only
When configuring fax or modem transmissions using the formula described above (outband
transmission) the following are also required for each configured connection
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Network design,
by configuring VPNs
Switch/router gives priority to all packages with an IP address for the communications
platforms.
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For internal use only
4.6.5
4.6.5.1
For example: when routing from HG 1500 V3.0 to HG 1500 V3.0 and for peer-to-peer connections (Windows for Workgroup Network for IP routing), you must create an LMHOSTS/HOSTS
file on the client PCs. This is stored in the Windows directory under Windows 95, and in the
directory WINNT\SYSTEM32\DRIVERS\ETC under Windows NT or 2000. The file LMHOSTS.SAM in the directory can be expanded but must not have an extension (LMHOSTS).
Sample entry:
192.168.10.10 HG1500
192.168.10.20 PC1
Do not forget to press Return after the last entry.
Once the LMHOSTS/HOSTS file has been created, a ping command with the name (for example
Ping HG 1500) should be transmitted to the partner. Since browsing is not transferred in the
case of routers (broadcast messages), the other PC can only be found by right-clicking the
"Network Neighborhood" and "Find Computer" icons. Once the computer has been found, the
network resources can be accessed. The other PC cannot be accessed by opening the network
neighborhood.
>
Names should contain no more than eight characters since some operating systems
run into problems if there are more than eight characters in the name.
Modifications in LMHOSTS/HOSTS are only effective after the computer has been rebooted. Under Windows 95 and 98 you can also use the command NBTSTAT
-R.
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4.7
IP Payload Switching
Introduction
IP payload switching optimizes communication between LAN-based IP workpoint clients.
In HiPath 3000 V1.2 and lower, two B-channels (with two DSP resources) in the HiPath
HG 1500 and HiPath 3000/5000-internal switching network were seized for internal network
calls.
In HiPath 3000/5000 V3.0 and later, VoIP voice data (payload) is transferred directly between
two IP workpoint clients in the network. When this happens, both IP workpoint clients have full
access to all system features.
Payload switching is also implemented for IP networking (PBX routing).
By ceasing to use B-channels, we have managed to preserve HG 1500 resources and facilitate
a higher volume of network-internal call traffic.
A B-channel is still required on the HG 1500 for connections to the following stations and lines:
Analog stations
ISDN stations
Example: a consultation call to an optiPoint 500 telephone is set up during an existing connection between two IP workpoint clients. A HG 1500 B-channel is necessary for this consultation
call.
In the case of conferences, the number of B channels seized corresponds to the number of stations and IP workpoint clients involved.
A HG 1500 DSP resource is permanently reserved for playing music-on-hold.
Example: (no network-wide display function) Six optiPoint 400 standards were logged on. The
following scenario is possible in this case: two stations can conduct an external call, while two
stations are listening to Music on Hold and two stations are talking to each other.
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For internal use only
Prerequisites
The following components are necessary for using payload switching:
IP workpoint clients
optiPoint 300 advance and the optiPoint IP adapter (supported up to and including V1.2)
are not supported.
HG 1500 boards with Digital Signal Processor DSP (voice and data)
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4.8
Applications over IP
4.8.1
In HiPath 3000/5000, you can start up the central call data output function only once, which
means that it is available to only one application at a time. Three different modes exist to support the various requirements of the different applications.
Model-Specific Data
Subject
Feature available in
HiPath 3800
HiPath 3750
HiPath 3700
HiPath 3550
HiPath 3500
HiPath 3350
HiPath 3300
Hardware requirements
LIMS or
HiPath
HG 1500 board
Software requirements
V1.0 or later
4.8.1.1
LIM
or
HiPath HG 1500 board
V1.2 or later
V1.2 or later
V1.2 or later
HiPath 3000/5000
TFTP
client
External
application
TFTP protocol
TFTP
server
Alternate
server
Controlled by a programmable timer and a fixed threshold value determining the call data buffer
capacity (around 80 percent of the call data buffer full), the TFTP client (HiPath 3000/5000)
sends call data to the TFTP server (external application). If the system cannot set up a connection to the TFTP server, it addresses an alternative server. If this server is also unavailable,
it outputs an SNMP trap or error message (Unable to output data). The system tries to set up
another connection every 60 seconds. A call data buffer overflow causes an error message to
be entered in the error history file.
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4.8.1.2
HiPath 3000/5000
TCP
client
External
application
TCP protocol
TCP
server
When call data records accumulate, the TCP client (HiPath 3000/5000) sets up a TCP/IP connection to an external TCP server (external application) and transmits the data. The connection
remains active continuously so that the system can send any further accumulated data, transmitting each data record separately.
4.8.1.3
HiPath 3000/5000
TFTP
server
TFTP protocol
External
application
TFTP
client
TFTP
client
The external application (TFTP client) requests output of the call data records. To do this, the
application must set up a connection and indicate the service (GET gez.txt), after which it receives all accumulated call data records. It releases the connection after the transfer.
The applications request for call data can be controlled automatically or using an SNMP trap
(see Section 4.9.2). HiPath 3000/5000 sends the SNMP trap (data available) to the external
application, generating the trap using a programmable threshold value determining the call
data buffer capacity (0 to 80 percent of the call data buffer full).
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4.8.2
CSTA via IP
The Transmission Control Protocol TCP is used for CSTA via IP. A permanent link connection
is set up. Data packet loss is detected and automatically corrected.
A total of three CSTA clients or applications can connect to HiPath 3000 / HiPath 5000 simultaneously via the LAN, and thus can use CSTA via IP simultaneously. Restrictions may apply
to applications that use certain services. For example, only one application at a time can start
the message registration function.
External Applications
HiPath 3000 /
HiPath 5000
TCP/IP
server
CSTA
client
LAN
CSTA
client
CSTA
client
CSTA
client
For an external application to address HiPath 3000 / HiPath 5000, it must know the TCP port
(7001) of the TCP/IP server implemented in HiPath 3000 / HiPath 5000 as well as the IP address. Data packets sent from an application to HiPath 3000 / HiPath 5000 -- that is, packets
containing the HiPath IP address, TCP port 7001, and protocol type TCP -- are accepted for
further processing.
Model-Specific Data
Subject
Feature available in
Hardware requirements
Software requirements
HiPath 3800
HiPath 3750
HiPath 3700
HiPath 3550
HiPath 3500
HiPath 3350
HiPath 3300
HiPath HG1500
V5.0
V1.2
V1.2
LIM/LIMS
LIMS for HiPath 3800 is released for administration, fault management and the settlement of
call charges. No other features or protocols are supported via LIMS!
LIM for HiPath 33x0 and HiPath 35x0 can be used for CTI/CSTA applications in conjunction with
TAPI 120 (up to 6 stations). No other features or protocols are supported via LIM!
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4.9
4.9.1
Overview
HiPath 3000/5000 with a LIM or a HG 1500 board can be administered centrally over a LAN
connection from one or more PCs using SNMP. The following functionalities can be implemented:
Network management
HiPath 3000/
5000
HiPath 3000/
5000
HiPath 3000/
5000
HiPath 3000/
5000
Central Board
Central Board
Central Board
Central Board
LIM
LIM
LIM
LIM
Customer
LAN
SNMP
e.g. PC with
e.g. PC with
Network
Management
HiPath 3000 Manager E
Figure 4-15
e.g. PC with
e.g. PC with
HiPath 3000 Manag- Network Management
er E
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4.9.2
SNMP Functionality
4.9.2.1
Introduction
As part of the TCP/IP protocol family, the Simple Network Management Protocol (SNMP) is an
easy-to-use platform for performing management tasks in the HiPath 3000/5000 system software. SNMP is used as a kind of management agent in HiPath 3000/5000, making it possible
to monitor and administer LAN components (including HiPath 3000/5000 itself) from a central
location. This involves
external management applications, such as HP Open View and IBM Tivoli, to access data
in HiPath 3000/5000 (using SNMP messages, such as GET, SET, TRAP).
implementing remote maintenance tasks (online port status, enabling and disabling ports,
determining free ports) (HiPath Fault Management)
4.9.2.2
standard MIB II (according to the RFC1213 Internet standard), which provides Internet and
router functions;
parts of the RMON 1/2 standard MIBs (RFC 1757, RFC 2021), which support
Error history
Trap configuration
TFTP configuration
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a user-specific MIB that processes HiPath-specific statistic data (feature counters) and internal error messages (error history), covering the following areas:
These components use the IP protocol according to OSI layer 3 and the UDP protocol according to layer 4. The SNMP protocol stack uses port numbers. The system supports the SNMP
protocol version 1.0.
SNMP Messages
The following commands control SNMP messages for communication between the SNMP
management agent (HiPath 3000/5000) and external applications:
There is an integrated mechanism for generating SNMP traps in the event of class B errors.
The SNMP management agent evaluates the error messages. In the case of defined errors, it
generates specific traps and transmits them in the form of IP data records to a configurable IP
address (a total of five SNMP V1.0-compatible applications are supported, including HP Open
View Network Node Manager for example).
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4.9.2.3
Using SNMP
An MIB browser (available with Hewlett-Packards "Network Node Managers") is required for
using SNMP functionality.
SMNP traps
Trap
COLD START
WARM START
INTERFACE UP
INTERFACE DOWN
AUTHENTICATION ERROR (incorrect SNMP community name)
Table 4-16
General traps
Reboot traps
Security traps
License traps
The following tables list the individual traps for each of these classes. A distinction is made under "Type" between hardware traps (HW) and software traps (SW).
Type
Trap Message
(SW/HW)
SW
Table 4-17
Explanation
Type
Trap Message
(SW/HW)
Explanation
SW
MSG_CAT_H323_REBOOT
SW
MSG_CAT_HSA_REBOOT
Table 4-18
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Type
Trap Message
(SW/HW)
Explanation
SW
MSG_ADMIN_REBOOT
SW
MSG_SYSTEM_REBOOT
SW
MSG_EXCEPTION_REBOOT
SW
ASSERTION_FAILED_EVENT
SW
EXIT_REBOOT_EVENT
HW
MSG_DSP_REBOOT
HW
MSG_DELIC_ERROR
Table 4-18
Type
Trap Message
(SW/HW)
Explanation
HW
MSG_IP_LINK_FAILURE
IP-Link 1 up/down
HW
MSG_IP_LINK2_FAILURE
IP Link 2 up/down
HW
SW
MSG_GW_OBJ_MEMORY_EXHAUSTED
Out of memory
SW
MSG_GW_OBJ_ALLOC_FAILED
SW
MSG_GW_OBJ_MEMORY_INCONSISTENT
Memory inconsistency
SW
MSG_TLS_POOL_SIZE_EXCEEDED
SW
MSG_OAM_RAM_THRESHOLD_REACHED
SW
SW
MSG_OAM_THRESHOLD_REACHED
SW
MSG_DVMGR_LAYER2_SERVICE_TRAP
B channel up/down
Table 4-19
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Type
Trap Message
(SW/HW)
Explanation
SW
Unauthorized access to
SNMP port
MSG_HACKER_ON_SNMP_PORT_TRAP
Table 4-20
Type
Trap Message
(SW/HW)
Explanation
SW
MSG_LIC_DATA_ACCEPTED
SW
MSG_LIC_DATA_CORRUPTED
SW
MSG_LIC_DATA_NOT_ACCEPTED
Table 4-21
Type
Trap Message
(SW/HW)
SW
MSG_WEBSERVER_MAJOR_ERROR
SW
MSG_SSM_NUM_OF_CALL_LEGS_2BIG
SW
MSG_SSM_SESSION_CREATION_FAILED
SW
MSG_IPNCV_STARTUP_ERROR
SW
MSG_IPNCV_STARTUP_SHUTDOWN
SW
MSG_IPNCV_INTERNAL_ERROR
SW
MSG_IPNCV_MEMORY_ERROR
SW
MSG_IPNCV_SIGNALING_ERROR
Table 4-22
The weighting of the individual traps can vary depending on the severity of the event or error
and is described by the following categories:
4-86
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defining trap communities and stations to which the traps are sent
defining the trap level for various trap groups (error sensitivity)
receiving traps
MIBs also contain a brief commentary explaining the meaning of each parameter.
The following is a list of some parameters:
mgmt > mib-2 > system > sysUpTime: time since the last HG 1500 V3.0 startup
HLB2MIB > siemensUnits > pn > hlb2mib > controlGrouphlb20 > sysSoftwareVersion:
board software release
HG 1500 V3.0 sends SNMP traps (diagnostic and error messages) to the stations configured
under "SNMP > Trap Communities". These messages are transmitted in accordance with the
severity levels set under "SNMP".
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2.
warm start
cold start
authentication failure
SNMP information can also be sent as e-mail to a mail address configured with the WBM.
4-88
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4.9.3
You can administer HiPath 3000/5000 via a computer connected to the LAN.
HiPath 3000/5000
Central Board
LIM *
Customer
LAN
PC with
HiPath 3000 Manager E
HiPath 3800
HiPath 3750
HiPath 3700
HiPath 3550
HiPath 3500
HiPath 3350
HiPath 3300
Hardware requirements
LIMS or
HG 1500 board
LIM or
HG 1500 board
Software requirements
V1.0
V4.0
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4.9.4
You can administer multiple HiPath 3000/5000 systems from a central service center via PPP
(point-to-point protocol). Each HiPath 3000/5000 is addressed via its PSTN (public switching
telephone network) interface.
You must enter a router call number (DID number) for every PSTN interface in the service center for external access to HiPath 3000/5000. This call number is not the number previously used
for administration via integrated digital modem
(B channel) or integrated analog modem (IMODN).
You can establish a connection between the service center and HiPath 3000/5000 using either
the integrated digital modem (B channel) or the integrated analog modem (IMODN). Data is exchanged in both cases using Point-to-Point-Protocols (PPP).
HiPath 3000/5000
PSTN
(analog or
digital
telecommunications network)
Central Board
Modem
Service center
service PC
with
HiPath 3000 Manager E
PSTN
interface
If the connection is established via callback, HiPath 3000/5000 first of all denies a connection
request from the service center (HiPath 3000 Manager E). A callback is then set up to the service centers calling party number transferred via the PSTN connections D channel.
Model-Specific Data
Subject
HiPath 3800
HiPath 3750
HiPath 3700
HiPath 3550
HiPath 3500
HiPath 3350
HiPath 3300
Hardware requirements
CBSAP
CBCPR
CBCC/
CBRC
CBCC/
CBRC
Software requirements
V1.0
Feature available in
4-90
V4.0
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4.9.5
You can use HiPath 3000/5000 to administer Plus Products from a central service center. HiPath 3000/5000 merely provides the transmission medium for this. The actual Plus Product administration is performed via special software programs, such as pcANYWHERE.
HiPath 3000/5000 is addressed from the service center via its PSTN (public switching telephone network) interface. The Plus Products connected to a LAN can be reached via the HiPath 3000/5000s LAN interface (LIM). In this case, HiPath 3000/5000 acts like a router.
You must enter a router call number (DID number) for every PSTN interface in the service center for external access to HiPath 3000/5000.
The Plus Product and service center connection can be established via the integrated digital
modem
(B channel) or the integrated analog modem (IMODN). Data is exchanged in both cases using
Point-to-Point-Protocols (PPP).
HiPath 3000/5000
PSTN
(analog or
digital
telecommunications network)
Central Board
Modem
LIM *
PSTN
interface
Service center
service PC
with
HiPath 3000 Manager E
Customer
LAN
Plus Products
Access Mechanism
A list of up to twenty remote structures controls access from the service center to the customer
LAN and vice versa. Each remote structure contains the following information:
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The IP address of the service center (= PSTN partner in the service center) for setting up
connections from the customer LAN to the service center and for the automatic transmission of error messages (SNMP traps).
The DID number (part of the numbering plans) for direct identification of this remote structure.
Up to five PSTN remote numbers marked as incoming (for identifying the remote structure
- when dialing the router call number) and/or outgoing (for use as callback address).
If "Short hold = Yes" is selected, an inactive PSTN connection is cleared down after a
set time (short hold timeout). If there are new data packets to be transmitted, the connection is set up once again (transparent for the user). This mechanism is also known
as a background connection setup or cleardown. Costs are only incurred when the line
is actually used.
Callbk Yes/No
If Callbk = Yes is selected, a connection request is first of all denied. Then the first
station number marked as outgoing in the remote structure found is called back. Three
attempts are made to set up the connection, then the next outgoing station number is
used. The system stops trying to set up the callback after three unsuccessful attempts.
IP mapping Yes/No
If a number of different customers have the same IP address, you can use address mapping to achieve unique IP address assignment in the various customer LANs.
4-92
If IP mapping = Yes is selected, you can map an IP address which is assigned to multiple customers to a unique virtual IP address. You can perform IP mapping for up to
twenty address entries.
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Examples:
IP data transfer from the customer LAN to the service center via the PSTN interface:
IP customer LAN is transformed by HiPath 3000/5000 into an IP virtual LAN.
IP data transfer from the service center to the customer LAN via the PSTN interface:
IP virtual LAN is transformed by HiPath 3000/5000 into an IP customer LAN.
the HiPath 3000/5000 (host) must be authenticated at the Plus Product (client).
HiPath 3800
HiPath 3750
HiPath 3700
HiPath 3550
HiPath 3500
HiPath 3350
HiPath 3300
Hardware requirements
LIMS or
HiPath
HG 1500 board
Software requirements
V1.0
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V1.2 or later
V1.2 or later
V1.2 or later
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Authentication
If you set up an external connection via HG 1500, you can use the PAP (Password Authentication Protocol) and CHAP (Challenge Handshake Authentication Protocol) procedures
to authenticate the other party to increase security in data networks.
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4.10
Networking Scenarios
The following table shows permissible trunking scenarios when networking HiPath 3000/5000
V5.0 or HiPath 4000 via CorNet IP or CorNet NQ via TDM lines.
Example
Trunking scenario
Closed or open
numbering
Numbering plan
Remark
Closed
Open
Closed
Closed
Table 4-23
ISDN numbering
plan
ISDN numbering
plan
Networking Scenarios
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4.10.1
Example 1
Open numbering:
Dialing from node to node: dialing of the node code + internal number (private numbering
plan)
Implementation of the 5000 RSM Feature Server for closed and open numbering
Max. 1000 workpoints in the network when using the 5000 RSM Feature Server (incl. TDM)
Max. 32 nodes in the network when using the HiPath 5000 RSM Feature Server
Max. 64 nodes in the network without the 5000 RSM Feature Server
An optional HPCO V1.3 can be implemented (for max. 16 nodes in the network)
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For internal use only
4.10.2
Example 2
Closed numbering:
Dialing from node to node: internal number
Dialing from PSTN: subscriber line + internal number
Max. 1000 workpoints in the network when using the 5000 RSM Feature Server (incl. TDM)
Max. 32 nodes in the network when using the HiPath 5000 RSM Feature Server
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Max. 64 nodes in the network without the 5000 RSM Feature Server
An optional HPCO V1.3 can be implemented (for max. 16 nodes in the network)
4.10.3
Example 3
Node 21
Node 20
Node 22
In this example, the private numbering plan should be used. Node numbers that are unique
throughout the network should be configured for each location.
The workpoints of gateway 2 and HiPath 5000 CS establish a closed numbering plan at
location 2.
Dialing from gateway 2 to 5000 CS: node number + internal number.
Dialing gateway 2 or 5000 CS from the PSTN: subscriber line (location 2) + internal number.
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Workpoints at gateway 1 reach workpoints at gateway 2 or the HiPath 5000 CS via node
number + internal number
Workpoints at gateway 2 or the HiPath 5000 CS reach workpoints at gateway 1 via node
number + internal number
Max. 1000 workpoints in the network when using the 5000 RSM Feature Server
Max. 32 nodes in the network when using the HiPath 5000 RSM Feature Server
Max. 64 nodes in the network without the 5000 RSM Feature Server
An optional HPCO V1.3 can be implemented (for max. 16 nodes in the network)
4.10.4
Example 4
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4.10.5
Example 5
Distributed IP Workpoints
Boundary condition: the IP workpoints are only registered at the HiPath 5000 CS, distributed physically across two locations.
Unlike IP trunking connections, where, as a result of the configuration of the trunking channels, the maximum required bandwidth can be restricted, the bandwidth limit in the case of
workpoint connections is established based on the number of possible parallel IP workpoint connections from location 1 to 2.
4-100
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4.10.6
Example 6
Open numbering:
Dialing from node to node:
Variant 1: Dialing of the node code + internal number (private numbering plan)
or
Implementation of the 5000 RSM Feature Server for closed numbering only
Max. 1000 workpoints in the network when using the 5000 RSM Feature Server (incl. TDM)
Max. 32 nodes in the network when using the HiPath 5000 RSM Feature Server
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Max. n times 64 nodes in the network without the 5000 RSM Feature Server
An optional HPCO V1.3 can be implemented (for max. 16 nodes in the network) for closed
numbering and open numbering as per variant 1 only
4.10.7
Example 7
The workpoints of gateway 2 and HiPath 5000 CS establish a closed numbering plan at
location 2.
Dialing from gateway 2 to 5000 CS: node number + internal number.
Dialing gateway 2 or 5000 CS from the PSTN: subscriber line (location 2) + internal number
(ISDN numbering plan).
4-102
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Workpoints at gateway 1 reach workpoints at gateway 2 or the HiPath 5000 CS via an ISDN
numbering plan, i.e. they dial the CO number
Workpoints at gateway 2 or the HiPath 5000 CS reach workpoints at gateway 1 via an ISDN
numbering plan, i.e. they dial the CO number
The HiPath 5000 RSM Feature Server cannot be implemented if an ISDN numbering plan
is used
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4.10.8
Example 8
4-104
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Serviceability
Overview
Serviceability
5.1
Overview
Introduction
This chapter describes the options available to the service technician and the customer for
identifying faults
Chapter Contents
This chapter discusses the topics listed in the table.
Subject
System Administration Options
Page 5-2
Page 5-3
Page 5-3
Page 5-6
Page 5-6
Page 5-8
Diagnostics Options
Page 5-12
Error correction
Page 5-27
Remote Service
Page 5-29
Access Security
Page 5-34
Page 5-40
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Serviceability
System Administration Options
5.2
Overview
Administration on site
Cus-
Assistant TC
Access with user name and
password
Technician
Assistant T
Access with user name and
password
Cus-
Limited
system adjustments and
administration
by customer
Technician
Complete
system adjustments and
administration
by service technician
123
456
789
00
ABC
DEF
ABC
DEF
GHI
JKL
MNO
GHI MNO
PQRS
TUV
WXYZ
PQRS
TUV
Technician
5-2
Minor
System adjustments
by customer
System adjustments
system adjustments
by service technician
Complete
system adjustments and
administration
by service technician,
APS transfer
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5.2.1
Serviceability
System Administration Options
All systems in the HiPath 3000/5000 product family can be administered to the full extent via a
system telephone. The rights of the individual user will determine the extent to which he or she
can perform administration tasks. Information on the various user groups and their access
rights is contained in Section 5.3.10.2.
Administration by the Technician using Assistant T
This data area is password-protected to limit access to trained service technicians. With just a
few exceptions, all system settings are available. Assistant T gives you the ability to make
changes spontaneously on site, that is, without requiring any other tools.
You can only enter the service menu with a user ID and password.
Administration by the Customer using Assistant TC
This gives customers the option to perform a defined range of system settings themselves.
These include, for example, configuring and changing speed-dialing destinations, and assigning names for stations and lines.
To protect individual customer data such as speed-dialing destinations or call detail information,
it is not possible to enter the service menu unless you have user ID and password.
5.2.2
Service tools with Windows user interface and integrated help functions are available for the
economical modification of larger volumes of data and for setting specific system data. The
rights of the individual user will determine the extent to which he or she can perform administration tasks. Information on the various user groups and their access rights is contained in
Section 5.3.10.2.
You can access the communications platform using:
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Serviceability
System Administration Options
Requirement
CPU
Monitor
VGA
RAM
Hard disk
Floppy drive
3.5, 1.44 MB
Serial interface
COM1, (COM2)
Mouse
Microsoft-compatible mouse
Printer
Operating system
Windows 98/2000/NT/XP
5-4
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Serviceability
System Administration Options
Access to the system using HiPath 3000 Manager E is only possible with a valid user name and
associated password that have been entered in the system.
Online mode has been integrated to enable you to perform changes quickly. Its functionality
corresponds to the Assistant T user interface.
Because sensitive system data can be processed, users are required to undergo the relevant
training course before using the HiPath 3000 Manager E.
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Serviceability
Options in the Service Department
5.3
5.3.1
5.3.1.1
Definition
CDB backup refers to saving the customer database CDB to the multimedia card MMC (HiPath
3000) or copying the cyclic RAM data and saving it in two PDS (Permanent Data Service) files
(HiPath 5000).
5.3.1.1.1
HiPath 3000
A two-stage concept guarantees automatic customer data backup.
A complete CDB backup version can be found on the MMC at any time. Deltas to this backup
are stored in an SRAM area (with battery backup) in the central control board. If the SRAM
area is full, the customer data is automatically backed up. This means that the entire CDB, including SRAM content, is copied from the SDRAM in the central control board to the MMC. The
current CDB is simultaneously stored on the MMC along with the old CDB, which is not deleted until the current CDB is completely stored on the MMC.
In case of a power outage, the SDRAM content that has no battery backup is completely lost.
However, by reaccessing the CDB backup on the MMC, the systems database can be restored
to the state it was in prior to the power outage.
Regardless of the volume of changes to the database, HiPath 3000 always performs an automatic complete CDB backup at midnight, system-time.
5-6
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Serviceability
Options in the Service Department
HiPath 5000
On the communication server, RAM data is copied automatically every three minutes and
stored in the file hicom.pds. This file contains the complete data description of the HiPath
5000 with emulated HG 1500 boards. This includes:
Customer data
Trace
error history
status data
5.3.1.1.2
You can perform a manual CDB backup using HiPath 3000 Manager E (in online mode) or Assistant T.
5.3.1.2
Definition
The HiPath Software Manager supports, among other things, the backup of customer databases (Backup Manager) from all HiPath 3000/HiPath 5000 systems in the same customer network
(see also Section 5.3.4, "Backing Up System Components (Backup Manager)").
The CDB backups are stored in a directory which must be defined in advance. The data backup
can either be started manually immediately or performed at a predefined time. A cyclic backup,
which saves the customer data at a set time every day, is also possible.
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Serviceability
Options in the Service Department
5.3.2
>
For networked HiPath 3000 systems with HiPath 5000 Server, an APS update can only be performed with HiPath Software Manager.
5.3.2.1
Two memory areas for the application processor software are reserved on the MMC. To be able
to store two complete APS and to keep the transfer time as low as possible, part of an APS is
stored in a compressed format. The APS is decompressed after it has been transferred from
the MMC into the SDRAM area of the central control board.
5.3.2.1.1
>
5.3.2.1.2
APS transfer
Options
The APS Transfer feature is available with the HiPath 3000 Manager E. It facilitates
an APS transfer via remote service from a central service center using the integrated analog or digital modem or via LAN.
5-8
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5.3.2.2
Serviceability
Options in the Service Department
APS Transfer for HiPath 3000 Systems With HiPath Software Manager
Definition
The HiPath Software Manager supports, among other things, updates of the system software
(Upgrade Manager) of all HiPath 3000 systems in the same customer network. An update of
the software of installed HG 1500 boards (HG 1500 V3.0 SMR-3 or later) can also be performed.
The following options are available under the menu item Upgrade:
The software (APS and/or HG 1500) is updated in two steps. First, the new software is loaded
to a system memory known as the "shadow area". This occurs in the background independently
of the system status.
In the second step, the new software version must be made available, in other words, the switch
from the current software version to the new software version must take place. The current software is replaced by the software in the shadow area and thus deleted. The changeover can
either be started immediately once the software has been loaded or performed at a predefined
time.
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Serviceability
Options in the Service Department
5.3.3
Definition
HiPath Inventory Manager is a service for detecting the installed software components and system information in a HiPath 3000/HiPath 5000 network. System information is only determined
upon initial start-up of the service.
The relevant information can be displayed in table format by clicking one of the following buttons:
Master Setup
Information including version and installation date of the master setup.
HiPath 3000
Hardware and software information regarding the HiPath 3000 systems in the network and
the installed HG 1500 boards.
HiPath Applications
Information regarding the following software components:
MS Windows components (MS Internet Explorer, DNS server, DHCP server)
Media Streaming
TAPI
CCMC, CCMS, CMD, CSP
Administration
HiPath 5000 Server
GetAccount
HiPath 3000 Manager E
Common Software
Operating System
Information regarding the current operating system.
All information can be updated at any time via the "Update data" button.
The system information is automatically determined when the HiPath Inventory Manager service is started for the first time. A cyclic update can be performed every 1 days. The system
information can be queried manually at any time. This should always be done before an update/
upgrade, for example.
5-10
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5.3.4
Serviceability
Options in the Service Department
Definition
The HiPath Software Manager allows the following system components and databases of a HiPath 3000/HiPath 5000 network to be backed up:
Backup HG 1500
This menu item displays all HG 1500 boards in the HiPath 3000/HiPath 5000 network in an
overview. It is possible to back up the data of one or all of the displayed HG 1500 board(s)
(HG 1500 V3.0 SMR-3 or later).
Database backup
With this menu item, all databases (Feature Server, SQL Server) are displayed in an overview. It is possible to back up the data of one or of all database(s).
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Serviceability
Options in the Service Department
5.3.5
Diagnostics Options
5.3.5.1
5.3.5.1.1
Run LED
A RUN LED that displays the systems operating capacity is located on the central control
board.
Options Available?
You can call up the following options using the HiPath 3000 Manager E:
CMA
CMS
LIM
IMODN
MPPI, UAM (only with HiPath 3550, HiPath 3350) or UAMR (only with HiPath 3500, HiPath
3300)
The presence of one of these announcement and music modules is displayed as
"Option 5".
The ALUM4 option cannot be displayed.
5-12
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Serviceability
Options in the Service Department
5.3.5.1.2
Power Supplies
Table 5-1
Board
Status Display
HiPath 3800
LUNA2
5.3.5.1.3
Peripheral Boards
Board disabled
Board busy (at least one station or line from this board is disconnected, is being called, or
is busy).
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Serviceability
Options in the Service Department
No reference clock
When viewing the board status using the HiPath 3000 Manager E, all peripheral boards integrated into the system are presented in a table. The status display is updated every 3 seconds.
With the Assistant T, you can only view the status of one board at a time. You can also update
the status display by pressing a key.
You cannot perform additional activities with the HiPath 3000 Manager E and Assistant T while
viewing the status of a board.
Table 5-2
Slot
STLS2
SLU8
SLA4
TLA8
not
inserted
Defective
Locked
out
Free
Busy
Clock
source
X
X
5
6
7
TS2
16SLA
9
10
SLMO24
5-14
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Options in the Service Department
5.3.5.2
HiPath 3000 records the current status of each individual trunk in a table. If the status changes,
the new status along with the time stamp is entered. You can use HiPath 3000 Manager E to
view the trunk status, in which case the following information is provided.
Data
Content
Date
Time
Trunk number
Slot/Port
Status
Trunk status:
Inactive
Incoming call
Outgoing call
Trunk-to-trunk connection
Trunk disabled (using lockout switch or HiPath 3000 Manager E)
Trunk failure
Number of the connected station
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Serviceability
Options in the Service Department
5.3.5.3
HiPath 3000 records the current status of each individual station in a table. You can use HiPath
3000 Manager E to view the station status, in which case the following information is provided.
Data
Content
Station name
Slot, Port
Example: 7-1
Telephone model
Telephone status
Active or inactive
DID number
Voice
Connection status
Connected to
Forwarding status
Destination
5-16
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Serviceability
Options in the Service Department
Data
Content
Activated features
Do not disturb
Advisory text
Room monitor
Code lock
Group ringing
Ringer connection
Hunt group
Handsfree answerback
Connected station
5.3.5.4
You can use HiPath 3000 Manager E to view the current status of the V.24 interfaces, in which
case the following information is provided.
V.24 Monitoring
The number of sent/received bytes within a selected time period can be recorded and then
displayed/saved using a text editor (default = MS WordPad).
The failure and restart of a V.24 interface generates an entry in the eventlog and releases a
remote error signal (V.24 failure = Check printer error message, V.24 restart = Withdrawal of
error message).
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Serviceability
Options in the Service Department
5.3.5.5
>
Euro ISDN
QSig V1
CorNet-NQ
With the Raw setting, the Hex values are only decoded, not interpreted. With the other two
settings, the Hex values are decoded and interpreted per feature (CC, AOC, ...).
Tracing Call-related Activities
You can trace all activities from any telephone, trunk, etc., that is released by a call. These include consultation calls, conference calls, and hunt groups, for example.
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Serviceability
Options in the Service Department
Communication between the different HiPath 5000 applications is organized using various buffer tables and messages. You can monitor the individual entries in the different buffer tables, exchanged immediate messages, program and communication messages for the relevant component in a separate trace window, in other words, a separate window is opened for each
component (application).
The trace windows can be viewed using the Trace Monitor and swapped out for further processing.
>
This documentation does not cover interpretation of the trace window contents by
the Trace Monitor. Trace files are used for problem analysis and are interpreted by
Service Support during servicing.
The description below can be used to determine the work steps required for Trace
Monitor navigation and control and for swapping out the trace contents to a file.
Trace messages can be displayed for the following HiPath 5000 applications:
Feature Server
Two trace files are available:
\winnt\system32\carlogfile.txt
provides details on which HG 1500 boards have logged on to the network and when.
\winnt\system32\rgtracefile.txt
provides details on when the individual HG 1500 boards were assigned a station number.
Presence Manager
Two trace files are available:
\winnt\system32\dssdiagnosefile.txt
\winnt\system32\dsslogfile.txt
HiPath GetAccount
Internal component that is responsible for evaluating and saving call charges and for immediate printing.
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5.3.5.7
HiPath 3000 features an eventlog where accrued errors are classified according to error class
and error number with the date/time of the original error. You can use HiPath 3000 Manager E
to read out the eventlog.
5.3.5.8
Testing Telephones
After startup and country adaptation, you can activate the terminal test on any optiPoint 500 or
optiset E telephone using a code or the service menu. This test checks the display (your number is displayed), LEDs, and calls. The tests ends automatically after a period of time.
During the test, you can satisfy yourself that the visual and audio components function properly.
Test procedure on the system telephone
Table 5-3
Terminal test
Step
Entry
1.
*940
2.
>
Explanation
Code for terminal test
For approximately five seconds, all LEDs blink quickly (except for the Service menu LED), all display pixels are activated, and you can hear a tone.
If the test does not react as described, an additional power supply (plug-in power
supply unit) for the relevant system telephone may be necessary.
If the time and date do not appear in the display after startup, either the system telephone or
the cable path is defective. Either exchange the system telephone or check the cable path.
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5.3.5.9
Serviceability
Options in the Service Department
Introduction
The Event Viewer (Eventlog) is one of the tools supplied with NT-based operating systems
(Microsoft Windows NT, Microsoft Windows 2000, Microsoft Windows XP, etc.). The Event
Viewer administers logs that record information on programs, security, and system events on
the computer. You can use it to display and administer eventlogs, to gather information on hardware and software problems, and to monitor security events.
You can use this standard tool to obtain status information for the HiPath 5000 server and any
application server present.
All events associated with the server(s) and its (their) applications are saved. The events provide a quick and, above all, time-specific overview of all relevant actions (status, information,
warning, error, etc.).
The tool itself handles the event entries. You can specify the length of the event file, the validity
of events in days, the reaction when the maximum size has been reached, and the display filter,
for example.
You can save the resulting event file (log file) under any name.
Starting the Event Viewer
Start the Event Viewer from the Windows Start menu: Start/Programs/Administrative
Tools/Event Viewer
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5.3.5.10
The current status of the HiPath ComScendo service and all associated services can be
checked via the state viewer.
This is invoked via Start/Program Files/HiPath/HiPath 5000 Status Display.
Figure 5-1
The example in Figure 5-1 illustrates the correct operation of a HiPath ComScendo service. For
the server itself ("= in operation") and all services, the "status indicators are green".
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5.3.5.11
Serviceability
Options in the Service Department
HiPath 3000 and HiPath 5000 systems have a separate SNMP agent that allows access to various system data that is stored in its MIB or Management Information database. The MIB provides basic system information, status information, event-related data, and information on installed hardware (slots) and configured connections (ports).
HiPath Fault Management can read information from the HiPath 3000 and HiPath 5000 system
MIB via SNMP requests. This allows the system to permanently monitor the status of the network components and to include changes of status in the network administrator information.
A graphic map of the network displays the topology and the current status of the network components.
For detailed information, refer to the product-specific documentation for HiPath Fault Management.
SNMP Functionality
Simple Network Management Protocol (SNMP) represents a convenient platform within the
TCP/IP protocol family for management tasks in the HiPath 3000 and HiPath 5000 software.
SNMP is used more or less as a management agent on HiPath 3000 and HiPath 5000 and handles central monitoring and administration of LAN network components, including the HiPath
3000 and HiPath 5000. This involves
address the HiPath 3000 and HiPath 5000 over the TCP/IP protocol family.
access data from external management applications such as HiPath Fault Management.
implement remote maintenance jobs (such as online port status, disabling and enabling
ports, and determining free ports).
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5.3.5.12
>
Licensing Analysis
This documentation does not cover interpretation of the analysis data. Trace files,
log files, etc. are used for problem analysis and are interpreted by Service Support
during servicing.
5.3.5.12.1
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5.3.5.13
>
Serviceability
Options in the Service Department
Trace files
The installation directory of the Common Web Service (default = C:\Program Files\siemens\hipath\commonweb) contains, among other things, the Trace directory, in which the
trace files for the Web applications HiPath Software Manager and HiPath Inventory Manager
are stored.
This directory name is saved in a registry key during installation. If this key cannot be accessed,
the trace files are stored in the temporary system directory (as the Common Web Service is
started as a system service). Under MS Windows 2000, this directory normally has the name
C:\WINNT\temp, while under MS Windows 2003 it is called C:\WINDOWS\temp.
Each time a Web application is started by the Common Web Service (TomCat Web server), a
separate subdirectory is created. This subdirectory contains the trace files in XML format. The
subdirectory name follows the convention date_<DATE>_time_<TIME>.
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5.3.6
Classification
Accrued errors are classified according to error class and error number. The three different error classes are described below:
Fan Failure (caused by failure of the fan with HiPath 3500 or HiPath 3300)
Revisor Alarm (caused by overflow in the MMC log area, for example).
"Too Many Key Modules" (caused by attaching more than the maximum possible number of optiPoint key modules)
5.3.7
GetAccount events
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5.3.8
Error correction
5.3.8.1
Serviceability
Options in the Service Department
One of the below recovery actions is assigned to each error in the error memory. These recovery actions are programmed to automatically correct errors that occur.
Hard restart
Reload board
Port lockout
None
initiates a Reset (Hard restart of the entire system with the current CDB) if the button is
pressed for less than 5 seconds. The Run LED lights up when the Reset button is pressed.
initiates a Reload if the button is pressed longer than 5 seconds. The Run LED disappears
after approximately five seconds as verification that the reload has been initiated. The entire content of the customer database is replaced by its default version. All country and customer-specific settings are lost.
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5.3.8.3
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5.3.9
Remote Service
Definition
Remote service is described as communication between the service center and HiPath 3000/
5000 using public telecommunications networks to fulfill service tasks. These tasks are
Remote service facilitates the administration and maintenance of various communication systems from a central location. You can establish a connection to the system via an integrated
digital modem
(B channel) or an integrated analog modem (IMODC) or via HG 1500.
HiPath 3000/5000
Central Board
PSTN
(analog or
digital
telecommunications
network)
Modem
Service center
service PC
with
HiPath 3000 Manager E
LIM
Customer
LAN
Plus Products
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5.3.9.1
HG 1500
All HiPath 3000 systems can be accessed remotely with a LAN-LAN link via the HG 1500
board.
Caution
Be sure to disconnect the system from the power supply before removing or inserting integrated analog modems (IMODN).
The IMODN is treated as a pseudo port. It receives a number in the system that can be
reached internally through direct internal dialing (DID). You can cancel the DID number
manually to prevent external access.
Access over ISDN trunk = enable procedure: customer must enter PIN code.
Access over another trunk = login without code: PIN code is not necessary.
If necessary, the system administration (only by using Assistant T) can reset the PIN code back
to the default value.
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5.3.9.2
Serviceability
Options in the Service Department
In general, the connection to HiPath 5000 is established via special software programs, such
as pcANYWHERE. Please refer to the relevant product documentation for information on possible applications.
If the customer agrees, Remote Access Service RAS can also be used, provided this service
is active on the HiPath 5000 server.
5.3.9.3
Callback
Any one of these options establishes a connection using the integrated digital modem (B channel) or the integrated analog modem (IMODN).
Callback
HiPath 3000/5000 can manage up to 6 different callback indices (callback passwords and their
relevant callback numbers), in which case the first callback connection is also the destination
of the automatic error signaling. For each callback connection, you can select either the digital
modem (B channel) or the analog modem (IMODN).
Service call via code
You can use any telephone to initiate a HiPath 3000/5000 service call to the service center by
selecting the connection setup option Service call using a code and activating the feature Remote access immediately after installation. In contrast to the usual callback procedure, this
callback (service call) is not activated by HiPath 3000 Manager E itself, but by any telephone
you choose. Callback initialization is essentially skipped.
The service call destinations are the six callback indices that also apply to callback. You are
not required to enter the relevant passwords.
Automatic error signaling
Error Class B errors can be transferred to a service center automatically. For more information
on this, see Section 5.3.9.5.
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Error Class B errors can be transferred to a service center automatically. To do this, the Error
signaling flag has to be activated and a number entered under the callback index 1.
The error report consists of one header and the error information that is transmitted in binary
form. The header contains a unique identifier that recognizes the customer system that sent
the error reports.
5.3.9.6
You can establish a connection between the system/Plus product and the service center using
either the integrated digital modem (B channel) or the integrated analog modem (IMODN). Data
is exchanged in both cases using Point-to-Point-Protocols (PPP).
For more detailed information on the possible functions, see Chapter 4, "HiPath 3000/5000 in
the LAN Network".
Remote System Administration
You can also operate HiPath 3000 Manager E in conjunction with the relevant infrastructure
(RDT network, router) using PPP.
For more information on this, see Section 4.9.4.
Remote Administration of Plus Products
You can use HiPath 3000/5000 to administer Plus Products from a central service center. HiPath 3000/5000 merely provides the transmission medium for this. The actual Plus Product
administration is performed via special software programs, such as pcANYWHERE.
For more information on this, see Section 4.9.3.
Remote Error Signaling Using SNMP
Plus products and the HiPath 3000/5000 can transmit error messages (SNMP traps) to the service center.
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5.3.10
Access Security
5.3.10.1
Security
To ensure that authorized users have access to the HiPath 3000/5000 and to prevent unauthorized accesses, users must be identified by a user name and authorized by a password. This
applies to all local and remote administration and maintenance procedures using HiPath 3000
Manager E, Assistant T, HiPath 3000 Manager C, Assistant TC, and AMHOST.
After the first system startup and during country initialization, you can select between the following security options:
variable password
Up to 16 users can be assigned their own user ID with individual name, password, and a user
group consisting of six pre-determined user groups. Only the data authorized for the relevant
user group can be read and administered.
During the first login, the system requests the identity of the user and asks for a new password
(max. 15 characters from the optiPoint 500 character set). This then overwrites the default user
name (31994) and default password (31994). This first user is then automatically assigned to
the user group System Maintenance. The system informs the user that no user is configured
in the system and that the user has been assigned with System Maintenance authorization.
Using HiPath 3000 Manager E or Assistant T, additional users and their passwords can be configured in the user administration.
If a user forgets a password, it has to be deleted and reconfigured by a different authorized user.
If all authorized users forget their passwords, the system must be regenerated.
Fixed Password
When using the fixed password, only fixed user groups with unchangeable default user names
and default passwords are used. Also, new users cannot be configured in the user administration.
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5.3.10.2
1.
2.
X2
4.
X3
X3, 4
X4
5.
6.
7.
Development
X1
3.
1
2
3
4
Accounting
User rights
Audit
User groups
User
admin.
No
.
Customer admin.
(Customer)
Table 5-4
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User groups
User rights
1.
No.
Development
Fixed Password Concept: Fixed User Groups and their Access Rights
Customer admin. (Cust.)
Name/Password:
Manager TC=*95/(Password
not necessary)
Manager C=office/office
Table 5-5
2.
Access rights to all system data (not including development access rights)
3.
4.
5.
6.
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5.3.10.3
The users access rights, in other words the data that the user may read or manage, always
depend on the user group to which the user is assigned.
Service Tools
AMHOST
The AMHOST (Administration and Maintenance via HOST) feature allows Plus products to
read certain system information and to change it, if necessary. To enable Plus products to access the system, you have to set up a user without a user group in the HiPath 3000/5000 default
user administration. Enter AMHOST as the user name and 77777 as the default user password.
You can only change this password if the system is configured using a variable password. In
this case, delete the AMHOST user and reconfigure the system with the same user name and
a new password.
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5.3.10.4
Serviceability
Options in the Service Department
When saving a customer database on the hard disk, a user table (part of the user administration) with user name and encrypted passwords are also saved. This guarantees access security when the customer database is opened offline later on.
When opening the customer database offline, you are requested to enter your user name and
password. The data that you enter is compared to the data in the user table. In this case, the
user group verified during this process also determines the access rights.
When loading an offline customer database into HiPath 3000/5000, the user table that goes
with it should not be loaded into the system. Otherwise, the system-specific user administration
would be distorted.
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5.3.11
Definition
All accesses to customer-related data in the HiPath 3000/5000 are automatically logged in an
area of the MMC (LOG area) reserved for this purpose. The information recorded includes who
the user is, the data manipulated by the user, and the time. An authorized user (member of the
Audit user group) can transfer the system data to a PC and assess it.
5.3.11.1
Logging
Assistant T (1)
All activities are logged, regardless of system access. The respective code with the most
important parameters is recorded as the command entry (station/number, for example).
Assistant TC (2)
Same as Assistant T (1)
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>
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5.3.11.2
Serviceability
Options in the Service Department
Data is automatically logged in an area (LOG area) on the MCC reserved for this purpose. It
cannot be switched off.
If approximately 80 % of the MMC log area capacity is exceeded, a Class A error is issued.
This error is dealt with like all Class A errors and is displayed on the optiPoint Attendant as Revisor Alarm.
The log should now be read out and archived, in other words it should be saved in an archive file
(file extension = arc). If an archive is not created, the oldest datablock is overwritten if there is
a danger of overflow.
You can only issue log entries using HiPath 3000 Manager E. You cannot retrieve the log entries from the system until you have logged on as a user with Revisor rights.
Archive
If you request an archive (storage), the system checks whether or not there is already an archive file (file extension = arc). If it is a file with log data from a previous archive, the file must
match the current customer. In case of a positive result, the system log entries are retrieved
and attached to the existing data in the archive file. At the same time, the data in the system
is deleted.
If malfunctions occur during this procedure (for example, line interruption), the entire procedure
ends and the archive has to be restarted.
If no archive is requested, the revisor can retrieve, view, and print the log entries. However, log
entries remain in the system.
Multimedia Card (MMC)
When replacing the multimedia card, the following applies:
If the memory area for logging data is not empty, logging continues.
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00-11-25 15:57:10
rev(R)
(6)D1-1
Archive
1051
00-11-25 15:58:22
rev(R)
(3)A0-2
Logout procedure
1052
00-11-26 09:20:15
serv(S)
(3)A0-1
Login procedure
1053
00-11-26 09:21:35
serv(S)
(4)A1-1
Database read
1054
00-11-26 09:21:52
serv(S)
(7)14-12-*(20)
Station name
1055
00-11-26 09:22:45
serv(S)
(4)A1-3
Write database
1056
00-11-26 09:23:25
serv(S)
(3)A0-2
Logout procedure
1057
00-11-26 10:10:15
pnkm(A) (3)A0-1
Login procedure
1058
00-11-26 10:11:15
pnkm(A) (2)14-12-30
Station name
1059
00-11-26 10:11:35
pnkm(A) (2)14-12-31
Station name
1060
00-11-26 10:12:15
pnkm(A) (3)A0-2
Logout procedure
1061
00-11-27 11:20:30
rev(R)
Login procedure
(3)A0-1
The sample printout (without consideration of headers and footers) refers to the following information concerning administration procedures:
The Revisor (rev user in R (Revision) user group) has generated an initial archive.
The Service (serv user in S (system maintenance) user group) has read out the system
database, changed 20 station names, and written them again to the system.
The Customer (pnkm user in A (Administration) user group) has changed two additional
station names.
The Revisor has retrieved the most recent log entries and printed them out.
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6.1
CSTA Interface
3000sb6.fm
Middleware
CSTA Interface
The CSTA interface is available in all HiPath 3000 models. Depending on the model, up to four
CSTA interfaces are available. The system supports 1000 monitor points. Internal call numbers
can contain up to six digits.
More information on CSTA interface functionality can be found on the intranet at: http://www.siemens.de/hipath
>
The use of multiple CSTA interfaces in parallel with a HiPath 5000 RSM V4.0 is only
permitted under exceptional circumstances. For more information on this, refer to
the HiPath 5000 RSM V4.0 Sales Information.
>
6.2
The 1st party CTI functionality is available for all HiPath 3000 models in conjunction with HG
1500. Up to six TAPI 120 can be operated without a license. Licenses are mandatory for any
additional TAPI 120s installed. The software, installation manual and additional information
(data sheet) can be found on the Internet at http://www.siemens.de/hipath.
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HiPath TAPI 120 V2.0
6.2.1
This TAPI driver supports Microsoft TAPI 2.1 (Windows NT 4.0) and TAPI 3.0 (Windows 2000/
XP). The software is enabled by a license server. Test software, installation manual and additional information (data sheet) can be found on the Internet at http://www.siemens.de/hipath.
server
Operating
systems
Clients
Operating systems
Connection
variants
V.24, S0 or LAN
Basic software
package
CSTA
Interfaces
Applications
Monitor points
1000
Four monitor points are required, for example, to monitor a station with four applications over CSTA
Call number
length
Maximum of 6 digits
Load behavior
CallCenter
operation
If, as a customer of Siemens AG, you want to operate a call center with more than 32 agents at the CSTA interface, contact your
country-specific Siemens organization to inspect additional configurations. For direct sales, please use the planning tool to inspect the dynamic performance limit of a HiPath 37x0 configuration.
CSTA
6-2
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6.2.2
Middleware
HiPath TAPI 120 V2.0
Data Synchronization
Data Synchronization
When using TAPI 170 in the networked system, synchronization of the configuration data is carried out via the CCMS/CCMC components:
Synchronization of the configuration data between the feature provider database and the
central HiPath 3000/5000 database (SQL) is administered via the CCMS (Central Configuration Manager Server) on the HiPath 3000/5000 server.
The central administration tool updates the client configuration data in the central HiPath
3000/5000 database (SQL).
Synchronization of the configuration data between the HiPath 3000/5000 database (SQL)
and the local HiPath 3000/5000 databases (mdb) is administered via the CCMC (Central
Configuration Manager Client) on the respective PCs.
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The central administration tool updates the client configuration data in the central HiPath
3000/5000 database (SQL).
The configuration data in the HiPath 3000/5000 database (SQL) and the local HiPath 3000/
5000 databases (mdb) is synchronized via the CCMC (Central Configuration Manager Client) on the respective PCs.
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6.2.3
Middleware
HiPath TAPI 120 V2.0
Features
The following features are available depending on the system used and the support of the TAPI
applications:
Features of the Components TSP/CMD
Call logging
Description of display
Park/unpark
Call data exchange between TAPI applications (in the general domain)
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Heartbeat/loopback
AMHOST
6.2.4
via a V24 interface with a null modem cable (part number: C39195-Z7267-C13); in order
to achieve the best performance possible, the baud rate used can be increased to 19200
bauds.
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6.2.5
Middleware
HiPath TAPI 120 V2.0
>
When using TAPI 170 for HiPath 3000/5000 network, the server PC will normally
only operate under Windows 2000.
Windows 98
or Windows ME
or Windows XP Office
http://www.microsoft.com/downloads/
Other Requirements
The server PC and the client PC must belong to a Windows NT or Windows 2000 domain.
When using Windows NT4 (to read the MAC ID), NETBIOS must be activated.
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HiPath TAPI 120 V2.0
6.2.6
Component installation
2.
Component configuration
6-8
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6.3
Middleware
HiPath CAP 2.0
The overall system is divided into a series of separate components. Each of these components
is implemented by a process that may provide several services. The processes can be distributed over several PCs. The allocation of processes to PCs and of services to processes can be
arranged individually on the basis of the requirements of the specific environment in the HiPath
CAP Configuration Management.
HiPath CAP Management must be installed in order to operate a HiPath CTI system. This provides the platform and environment for the system with system administration and diagnosis
functions for the HiPath CAP Management components themselves, HiPath CAP Call control
services and proxies and for TelasServer 3.1.
The core of a HiPath CTI installation based on HiPath CAP is the system on which the HiPath
CAP Management runs. All configuration data and the remaining components of the HiPath CTI
system are installed on this system (at least for standard configurations).
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HiPath CAP 2.0
Configuration data and software is also provided on the central server for remote systems that
are to feature components of the CTI system. It is only necessary to install a service start process on the remote system. During startup, this identifies the necessary data and software and
loads this from the central server.
HiPath CAP Management can be controlled by means of a Web browser (Microsoft Internet Explorer, Netscape Navigator, etc.) from any system that can access the HiPath CAP Management system.
HiPath CAP Management consists of the following main components:
Start Service
All installed system services are initiated by Start Service. The Start Service automatically
detects which system components (CAP Management, Call Control Services, etc.) are installed and starts these in the correct sequence.
License Service
This service is used to license HiPath CAP CTI features, but can also be used to license
applications.
Security Service
The Security Service manages user and access rights and is responsible for authenticating
users.
Administration Service
This service manages the switching nodes (PBX) and the allocation of extensions/call
numbers to switching nodes.
ImportAdminDataTool
This tool provides support when importing user data for the Security Service and Administration Service. It supports various input formats and can be used to import data from the
HDMS, for example.
The Security Service and Administration Service are also used by other components, for example: the Journal Handler and Configuration Loader of SimplyPhone for Web.
6-10
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6.3.1
Middleware
HiPath CAP 2.0
The HiPath CAP system is based on a client/server architecture. This architecture allows third
party CTI solutions to be implemented. CAP Call Control Service enables the connection to the
telecommunication system and provides application interfaces both on the CTI server and on
the CTI terminals.
Telecommunication system
The telecommunication systems supported by the HiPath CAP system differ in particular in the
scope of the telephony functions available via CSTA and the type of physical connection between the telecommunication system and the CTI server.
The HiPath CAP system itself consists of the CAP Management server component, CAP Call
Control Service and the CAP TAPI Service Provider client component. There is a separate installation procedure for each component.
Several telecommunication systems can be controlled collectively by CAP Call Control Services (one service per telecommunication system).
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HiPath CAP 2.0
CAP Call Control Service runs in conjunction with CAP Management, which facilitates the administration of the individual servers. In addition, all telephone numbers are protected with a
password via CAP Management.
Connections are established between CAP TAPI Service Provider and CAP Call Control Service indirectly via CAP Management. CAP Management is responsible for authentication (by
means of a password) and the determination of the CAP Call Control Server responsible for a
line. This means that reconfigurations on the part of the telecommunication systems are transparent for the CAP TAPI Service Provider and the client applications on the basis of this service
provider.
For example, if telephone numbers are moved from once telecommunication system to another,
and become the responsibility of a different CAP Call Control server (with a different IP address/port number), then the relevant configuration can only be implemented via CAP Management.
Conversely, there is no need to configure client applications in the HiPath CAP system. This
means that the IP addresses of clients can change, for example through dynamic assignment
via DHCP. The client and CAP Call Control Service are dynamically assigned via CAP Management at every login.
>
6-12
HiPath CAP 2.0, CAP TAPI Service Provider, Installation and Administration
Manual
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6.4
Middleware
Media Package
Media Package
The components MEB and MGC are described as HiPath 3000/5000 media components:
6.4.1
Licensing
The media components require licenses before operation. For operations in the HiPath 3000/
5000 network, the license codes are read from the central database and cannot be changed.
When using the media components for standalone operations, the required license codes must
be entered during configuration and are saved in the local database.
6.4.2
Requirements
In the HiPath 3000/5000 network, the media components are installed by default on the HiPath
3000/5000 server PC. The relevant hardware and software requirements apply.
6.4.3
The installation files for the HiPath 3000/5000 media components are included in the installation media for HiPath 3000/5000 software installation.
When all required files have been installed, the configuration parameters can be automatically
specified. The components can also be configured or changed at a later point.
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Media Package
6-14
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Workpoints
optiClient 130 V5.0
The optiClient 130 V5.0 is a PC-based multimedia application that offers connection services
for different communication media over a LAN (network). Voice, video, or chat connections can
be managed and controlled using the optiClient 130 V5.0. For voice connections, this means
that the optiClient 130 V5.0 can be used on a PC like a telephone.
Modular structure
The optiClient 130 V5.0 has a modular structure for the functional elements which can be extended or replaced to change the scope of functions available.
The basic module of the optiClient 130 V5.0 is the main bar. The main bar does not provide
any communication functions itself, but instead serves as a central component that works
together with the various modules to define the communication functions and display of the
optiClient 130 V5.0.
Interface modules are the modules that allow the available functions to be operated in windows and dialogs. Examples of interface modules are: telephone windows, directories, call
list management, etc.
Provider modules determine which communication systems or communication service providers the optiClient 130 V5.0 can be connected to.
Manager modules run in the background and are not visible. They assume general communication control functions. Examples of manager modules include the Keyboard Manager and ScreenSaver Manager.
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Workpoints
optiClient 130 V5.0
Documentation
German and English documentation is available for optiClient V5 Step 2.
Other languages - French, Italian, Spanish, Portuguese, Dutch documentation at present only
available for optiClient V5 Step 1.
New Features
Contact list
Web browser
easyCom module
7-2
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7.2
Workpoints
optiPoint 410 and optiPoint 420 product family
The IP telephones in the optiPoint 410 and optiPoint 420 families allow users to conduct telephone calls in the simple, familiar way over a data network.
All HiPath 3000/HiPath 5000 features that are offered in the display dialog, in the service menu,
and on function keys are available (except for Relocate).
The three dialog keys and the display guarantee convenient and interactive operation (not available for optiPoint 410 entry). Furthermore, the key lamp principle visualizes the activated functions.
The difference between the optiPoint 410 and optiPoint 420 families lies in the design of the
function key panels:
optiPoint 410 family: the function keys have panels with labeling strips on which the function or call number currently saved can be entered.
optiPoint 420 family: the function keys are self-labeling keys. Self-labeling means that each
key is assigned a display (1 line with 12 characters) in which the function or call number
currently saved is shown.
The optiPoint SLK add-on device allows you to increase the number of function keys available
(not applicable for optiPoint 410 entry, optiPoint 410 economy, optiPoint 420 economy and optiPoint 420 economy plus). The add-on devices optiPoint key module and optiPoint BLF can be
used with the optiPoint 410 and optiPoint 420 families.
The optiPoint 410 display module is used as an add-on device for optiPoint 410 standard, optiPoint 410 advance, optiPoint 420 standard and optiPoint 420 advance. Its graphical LCD display (320 x 240 dots), the touchscreen and the navigation keys mean that many functions can
be used intuitively and therefore more effectively.
The use of different optiPoint 500 adapters guarantees flexibility for the expansion of the telephone workstation (not optiPoint410 entry, optiPoint 410 economy, optiPoint 420 economy and
optiPoint 420 economy plus).
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Workpoints
optiPoint 410 and optiPoint 420 product family
7.2.1
7.2.1.1
Main Features
Protocols
H.235 (security)
Power over LAN (in accordance with Cisco and standard pre802.3af)
8 function keys (can be modified with HiPath 3000 Manager E) with LEDs
7-4
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optiPoint 410 and optiPoint 420 product family
Consultation hold
Number redial
Message
Callback
Speed dialing
Microphone on/off
Loudspeaker
Disconnect
Figure 7-1
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Workpoints
optiPoint 410 and optiPoint 420 product family
7.2.1.2
Main Features
Protocols
H.235 (security)
Power over LAN (in accordance with Cisco and standard pre802.3af)
12 function keys with LEDs (4 that can be programmed with HiPath 3000 Manager E, 8
freely programmable)
Three dialog keys for interactive prompting Yes, Back, and Next
Open listening
7-6
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Workpoints
optiPoint 410 and optiPoint 420 product family
Service
Programmable
Number redial
Programmable
Microphone on/off
Programmable
Loudspeaker
Programmable
Programmable
Programmable
Programmable
Disconnect
Figure 7-2
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Workpoints
optiPoint 410 and optiPoint 420 product family
7.2.1.3
Main Features
Protocols
H.235 (security)
Power over LAN (in accordance with Cisco and standard pre802.3af)
12 function keys with LEDs (4 that can be programmed with HiPath 3000 Manager E, 8
freely programmable)
Three dialog keys for interactive prompting Yes, Back, and Next
Full duplex speakerphone mode with echo suppression for adapting to the room
2 volume adjustment keys (plus/minus), pitch, speaker quality and display contrast
Modularity:
7-8
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optiPoint 410 and optiPoint 420 product family
Service
Programmable
Number redial
Programmable
Microphone on/off
Programmable
Loudspeaker
Programmable
Programmable
Programmable
Programmable
Disconnect
Figure 7-3
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Workpoints
optiPoint 410 and optiPoint 420 product family
7.2.1.4
Main Features
Protocols
H.235 (security)
Power over LAN (in accordance with Cisco and standard pre802.3af)
19 function keys with LEDs (4 that can be programmed with HiPath 3000 Manager E, 15
freely programmable)
Three dialog keys for interactive prompting Yes, Back, and Next
Full duplex speakerphone mode with echo suppression for adapting to the room
2 volume adjustment keys (plus/minus), pitch, speaker quality and display contrast
Modularity:
7-10
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Workpoints
optiPoint 410 and optiPoint 420 product family
Service
Programmable
Number redial
Programmable
Microphone on/off
Programmable
Loudspeaker
Programmable
Programmable
Programmable
Programmable
Programmable
Programmable
Programmable
Programmable
Programmable
Programmable
Programmable
Disconnect
Figure 7-4
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Workpoints
optiPoint 410 and optiPoint 420 product family
7.2.2
The IP telephones of the optiPoint 420 family feature self-labeling keys. Self-labeling means
that each key is assigned a display (1 line with 12 characters) where the currently-stored function or station number is shown.
7.2.2.1
Main Features
Protocols
H.235 (security)
Power over LAN (in accordance with Cisco and standard pre802.3af)
Three dialog keys for interactive prompting Yes, Back, and Next
Open listening
7-12
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Workpoints
optiPoint 410 and optiPoint 420 product family
Service
Programmable
Number redial
Programmable
Mailbox
Programmable
Microphone on/off
Programmable
Loudspeaker
Programmable
Programmable
Programmable
Disconnect
Figure 7-5
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Workpoints
optiPoint 410 and optiPoint 420 product family
7.2.2.2
Main Features
Protocols
H.235 (security)
Power over LAN (in accordance with Cisco and standard pre802.3af)
Three dialog keys for interactive prompting Yes, Back, and Next
Open listening
7-14
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Workpoints
optiPoint 410 and optiPoint 420 product family
Service
Programmable
Number redial
Programmable
Mailbox
Programmable
Microphone on/off
Programmable
Loudspeaker
Programmable
Programmable
Programmable
Disconnect
Figure 7-6
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Workpoints
optiPoint 410 and optiPoint 420 product family
7.2.2.3
Main Features
Protocols
H.235 (security)
Power over LAN (in accordance with Cisco and standard pre802.3af)
Three dialog keys for interactive prompting Yes, Back, and Next
Full duplex speakerphone mode with echo suppression for adapting to the room
2 volume adjustment keys (plus/minus), pitch, speaker quality and display contrast
Modularity:
7-16
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Workpoints
optiPoint 410 and optiPoint 420 product family
Service
Programmable
Number redial
Programmable
Mailbox
Programmable
Microphone on/off
Programmable
Loudspeaker
Programmable
Programmable
Programmable
Disconnect
Figure 7-7
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Workpoints
optiPoint 410 and optiPoint 420 product family
7.2.2.4
Main Features
Protocols
H.235 (security)
Power over LAN (in accordance with Cisco and standard pre802.3af)
Three dialog keys for interactive prompting Yes, Back, and Next
Full duplex speakerphone mode with echo suppression for adapting to the room
2 volume adjustment keys (plus/minus), pitch, speaker quality and display contrast
Modularity:
7-18
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Workpoints
optiPoint 410 and optiPoint 420 product family
Service
Programmable
Number redial
Programmable
Mailbox
Programmable
Microphone on/off
Programmable
Loudspeaker
Programmable
Programmable
Programmable
Programmable
Programmable
Programmable
Programmable
Programmable
Programmable
Programmable
Disconnect
Figure 7-8
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Workpoints
optiPoint 410 and optiPoint 420 product family
7.2.3
The user usually installs the add-on devices. The installation instructions are on the Electronic
Operating Instructions CD.
>
7.2.3.1
The optiPoint SLK module is an add-on device that should be mounted on the side of the telephone; it provides an additional 13 keys, LEDs, and displays for all purposes. SLK (self-labeling
key) means that each key is assigned a display (1 line with 12 characters) in which the function
or call number currently saved is shown.
Figure 7-9
Double assignment can be performed for the keys if only call numbers without LED support are
saved on the first level. It is also possible to program call numbers without LED support on the
second level. These can be internal station numbers, DID call numbers and call numbers from
a HiPath network.
7-20
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optiPoint 410 and optiPoint 420 product family
The bottom key of the first key module installed on the telephone (optiPoint SLK module or optiPoint key module) is automatically defined as Shift key (default). A Shift key must not already
be programmed.
7.2.3.2
This is an add-on device with a graphic swivel display (240 x 320 pixels) with touchscreen functionality, background illumination, and navigation keys.
Figure 7-10
Main Features
WAP browser
Voice-controlled dialing
Speed-dialing list
Online help
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Workpoints
optiPoint 410 and optiPoint 420 product family
7.2.3.3
The following table shows the possible configurations for add-on devices on telephones from
the optiPoint 410 and optiPoint 420 families (not optiPoint 410 entry, optiPoint 410 economy,
optiPoint 420 economy and optiPoint 420 economy plus).
Table 7-1
optiPoint BLF
optiPoint410 standard
optiPoint BLF
optiPoint BLF
optiPoint BLF
optiPoint BLF1
Configuration with two optiPoint BLFs only with HiPath 3800, HiPath 3750, and HiPath 3700
7.2.3.4
The following optiPoint 500 adapters are available for use on telephones from the optiPoint 410
and optiPoint 420 families (not optiPoint 410 entry, optiPoint 410 economy optiPoint 420 economy and optiPoint 420 economy plus):
The adapter must always have a local power supply for operating the connected analog
device.
Note: Floating contacts are not supported when using the adapter on optiPoint 410 and optiPoint 420.
7-22
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optiPoint 500 Product Family
7.3
>
Introduction
optiPoint 500 telephones handle the digital communication of voice and data (voice communication only for optiPoint 500 entry and optiPoint 500 economy). The three dialog keys and the
display guarantee convenient and interactive operation. Furthermore, the key lamp principle
visualizes the activated functions.
With the exception of optiPoint 500 entry and optiPoint 500 economy, the optiPoint 500 telephones have a USB 1.1 interface. This allows for PC-supported telephoning and Internet access over the USB interface of a PC.
The add-on devices optiPoint key module and optiPoint BLF allow you to increase the number
of available function keys.
The various optiPoint 500 adapters allow flexible extension of the telephone workstation. Additional devices (such as personal computers, fax equipment, telephones, headsets) can be connected quickly because it is easy to connect them to the underside of the telephones (not
optiPoint 500entry and optiPoint 500 economy) and because the adapters are "plugnplay".
The optiPoint 500 product family includes the following telephones:
Telephone (product name)
Remark
optiPoint500 standard
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optiPoint 500 Product Family
Key Programming
>
HiPath 3000/5000 < V3.0 does not automatically detect optiPoint 500 telephones; it treats them
as if they were optiset E telephones:
optiPoint 500 telephone
>
optiset E basic
>
>
optiPoint500 standard
>
>
Because optiPoint 500 advance has more function keys (4 + 15) than any optiset E telephones
(max. 4 + 8), the system generates an optiset E advance plus/comfort with optiset E key module
for the optiPoint 500 advance. HiPath 3000 Manager E also recognizes this combination.
Use the 4 + 8 function keys of the optiset E advance plus/comfort and the first 7 keys of the
optiset E key module to program the 4 + 15 function keys of the optiPoint 500 advance.
7-24
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optiPoint 500 Product Family
7.3.1
Open listening
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Workpoints
optiPoint 500 Product Family
7.3.2
The following telephones include alphanumeric displays and provide interactive prompting
while a call is in progress. Interactive prompting means that you are offered only functions that
are relevant to the current call status. You can access these features using three optiGuide dialog keys: OK, Next and Previous.
Display
Peter Parker
Scroll
>
Consultation?
>
Invoke Conference?
>
Invoke Transfer?
Select
Display
Dialog keys
7-26
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Workpoints
optiPoint 500 Product Family
Open listening
Two settings keys (plus/minus) for ringer volume, ringer pitch, alerting tone, open listening
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optiPoint 500 Product Family
19 function keys with LEDs (4 that can be programmed with HiPath 3000 Manager E, 15
freely programmable)
7-28
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optiPoint 500 Product Family
7.3.3
15
12-element keypad (0 - 9, #, *)
Open listening
USB interface
Display
2 x 24
2 x 24
2 x 24
2 x 24
159
220
64
214
220
68
214
220
68
214
220
68
214
220
68
Dimensions in mm:
Width
Depth
Height
Maximum length of the connecting line in
meters:
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500
1000
100
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Workpoints
optiPoint 500 Product Family
7.3.4
You can use the optiPoint key module and optiPoint BLF add-on devices to increase the number
of available function keys on the optiPoint 500 basic, optiPoint 500 standard, and optiPoint 500
advance telephones.
The user usually installs the add-on devices. The installation instructions are on the Electronic
Operating Instructions CD.
Caution
Always disconnect the line cord before connecting add-on devices to the telephone.
Refer to Section 4.9.3 for model-specific information on the optiPoint key module and the optiPoint BLF.
optiPoint key module
The optiPoint key module is an add-on device (BSG) that
should be mounted on the side of the telephone; it provides
an additional 16 keys, LEDs and labelling areas for all purposes.
Double assignment can be performed for the keys if only call
numbers without LED support are saved on the first level. It
is also possible to program call numbers without LED support on the second level. These can be internal station numbers, DID call numbers and call numbers from a HiPath network (see also Page 7-24).
7-30
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Workpoints
optiPoint 500 Product Family
optiPoint BLF
The optiPoint BLF is an add-on device that
provides 90 additional keys, LEDs and labeling areas for all purposes.
The connection to the telephone or to an
optiPoint key module is made over an interface cable with the following connectors: input MW6 (RJ11), output MW8
(RJ45).
A local power supply (C39280-Z4-C58,
C39280-Z4-C70 = USA, C39280-Z4C66 = UK) is provides power; it can supply
a maximum of two optiPoint BLFs.
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Workpoints
optiPoint 500 Product Family
optiPoint
BLF
optiPoint
key
modules
optiPoint
BLF
optiPoint
BLF
optiPoint
key
module
optiPoint
BLF
optiPoint
key
module
optiPoint
key
module
7-32
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7.3.5
Workpoints
optiPoint 500 Product Family
The various optiPoint 500 adapters (not optiPoint 500 entry and optiPoint 500 economy) allow
flexible expansion of the telephone workstation by providing additional device connections
(such as PC, fax equipment, telephones, headsets).
The adapters, which are to be mounted on the underside of the telephone, are plugnplay.
When a new telephone-adapter configuration is plugged in, it generates a reset; a setup message notifies the system of the new configuration.
Option bays
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optiPoint 500 Product Family
The adapter must always have a local power supply for operating the connected analog device.
T/R interface properties:
Supply current: 30 mA
Does not support: VoiceMail server with a/b interface, message waiting lamp, dictating equipment, speaker, announcement device (such as start/stop).
7-34
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optiPoint 500 Product Family
The internal components of the optiPoint terminal are deactivated in speakerphone mode
if an external microphone and an external loudspeaker are used (sense lead).
optiPoint 500 basic does not support the connection of an external microphone to the optiPoint acoustic adapter.
The internal microphone, the transmitter inset and any microphone connected to the optiPoint acoustic adapter are muted in the Mute audio state.
Ring, alarm and key tones are transferred to the internal loudspeaker and not to an external
loudspeaker connected to the optiPoint acoustic adapter.
The volume keys on the optiPoint terminal are used to adjust the volume level of the internal loudspeaker and any connected external loudspeaker. The volume of the external loudspeaker can also be adjusted using the external amplifier.
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optiPoint 500 Product Family
The optiPoint recorder adapter allows an external recorder or second headset to be connected. Attention: The
other party to the conversation must be informed that the
conversation is being recorded.
7-36
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optiPoint 500 Product Family
Cable lengths
Maximum 100 m (328 feet) with a cable impedance of 75 ohms
Maximum 200 m (656 feet) with a cable impedance of 150 ohms (complies with CCITT
recommendation I.430)
7.3.6
Adapter Categories
Each UP0/E port in the system provides two B channels. This means that you can connect two
telephones, each with a separate phone number, to one UP0/E port.
Category 1 optiPoint 500 adapters
Each of the following adapters needs both B channels and can therefore only be used once on
a host telephone.
If one of these adapters is used in the optiPoint 500 advance, only a category 2 adapter can be
operated in the second slot.
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Workpoints
optiPoint 500 Product Family
7-38
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Workpoints
Accessories for optiPoint Telephone Solutions
7.4
7.4.1
Local Power Supply for optiset E, optiPoint 500 and optiPoint 600
office
You may need a local power supply if you are using large configurations or if you need to extend
the range.
You can connect the local power supply to the line cords of a host or client telephone using two
MW6 jacks and the included connecting cable (part number see Section 7.4.4).
Data for local power supply AUL:06D1284:
AC line frequency: 47 to 53 Hz
7.4.2
The power supply unit features two MW6 jacks. Power is fed to the terminals over the left jack
labelled "Digital".
Technical specifications
Technical specifications
230 VAC
230 VAC
120 VAC
50 Hz
50 Hz
60 Hz
Output voltage
max. 43 VDC,
min. 30 VDC
max. 43 VDC,
min. 30 VDC
max. 43 VDC,
min. 30 VDC
Output current
480 mA
480 mA
480 mA
Line voltage
AC line frequency
7.4.3
Headsets
A headset replaces the telephone handset, which means that the users hands are free when
telephoning. It is also possible to use of a cordless headset (121 TR 9-.5)
Section 7.4.4 provides details on the various headset models together with the corresponding
part numbers.
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Accessories for optiPoint Telephone Solutions
A headset key can be configured for optiPoint or optiset E telephones. This allows the user to
take calls and to toggle between the handset and the headset.
Figure 7-11
7-40
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Accessories for optiPoint Telephone Solutions
Connection options
optiPoint and optiset E telephones not included in the table below do not support headset connection.
Tabelle 7-2
Telephone
optiset E basic
optiset E memory
Accepting and ending calls using the headset keys is only supported if the connection is established using an optiPoint
acoustic adapter.
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Workpoints
Accessories for optiPoint Telephone Solutions
7.4.4
Part Numbers
The current sales information contains the complete overview of all certified and deliverable
products.
Telephone/Accessories
optiPoint 500 entry
Color
Part Number
arctic
S30817-S7101-A101-*
manganese
S30817-S7101-A107-*
arctic
S30817-S7108-A101-*
manganese
S30817-S7108-A107-*
arctic
S30817-S7102-A101-*
manganese
S30817-S7102-A107-*
arctic
S30817-S7103-A101-*
manganese
S30817-S7103-A107-*
arctic
S30817-S7104-A101-*
manganese
S30817-S7104-A107-*
arctic
S30817-S7105-A101-*
manganese
S30817-S7105-A107-*
arctic
S30817-S7107-A101-*
manganese
S30817-S7107-A107-*
arsenic
S30817-K7110-B108-*
arsenic
S30817-K7110-B208-*
arsenic
S30817-K7110-B308-*
arsenic
S30817-K7110-B508-*
arsenic
S30817-K7110-B408-*
arsenic
C39363-A328-C338
arsenic
C39363-A329-C338
AUL:06D1284
AUL:06D1287
AUL:51A4827
C39280-Z4-C510
C39280-Z4-C512
C39280-Z4-C511
L30460-X1282-X1
7-42
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optiset E
Telephone/Accessories
Color
Part Number
L30460-X1282-X2
Headset Tristar
L30460-X1282-X3
Headset Supra
L30460-X1282-X4
Headset DuoSet
L30460-X1282-X5
L30460-X1283-X1
L30460-X1283-X2
Cordless headset
7.5
optiset E
7.6
The optiPoint 600 office convergence telephone offers complete flexibility when it comes to using different network or communication protocols. It supports both Voice over IP and TDMbased switching, and provides access to the relevant HiPath 3000/5000 features.
Features
Provides both a TDM UP0/E interface and an Ethernet interface, ensuring support for TDM
and IP telephony
Extra-large grayscale display with touchscreen functionality, graphics capability, and optiGuide user interface, offering the highest degree of user-friendliness through practical,
straightforward menu guidance
Local electronic notebook, allowing for fast, convenient access to personal contact details
Support for the entire range of HiPath 3000/5000 telephone features, including automatic
callback, executive/security features, conference calls, and group calls
Central power supply over the LAN based on the 802.3a/f standard
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optiPoint 600 office
Easy relocation, as the telephone automatically registers with the system following connection to the LAN
7.6.1
Local electronic notebook, allowing for fast, convenient access to personal contact details.
7-44
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For internal use only
Workpoints
optiPoint 600 office
Support for the entire range of HiPath 3000/HiPath 4000 telephone features, including
automatic callback, executive/security features, conference calls, and group calls
Integrated 10/100-Mbps mini-switch allowing for the direct connection of a PC workstation to the LAN
Central power supply over the LAN based on the pre802.3af standard
Easy relocation, as the telephone automatically registers with the system following
connection to the LAN
With UP0/E and Ethernet interfaces, optiPoint 600 office offers maximum flexibility in terms of
which network should be used. optiPoint 600 office transforms the vision of converging networks into a reality.
7.6.1.1
optiPoint 600 office completes the optiPoint 500 system telephone family. It provides all HiPathTM features quickly and easily.
The integrated USB 1.1 interface can be used for PC connection. TAPI Service Provider Call
Bridge lets you set up calls quickly and easily directly from the PC.
7.6.1.2
Developed on the basis of H.323, the CorNet IP protocol supports all telephone features associated with the HiPath 3000 and HiPath 4000 IP communications platform. This means that all
telephone features, such as executive/secretary features, group calls, and automatic callback
are available as usual. For operation, this telephone uses the same menu system as the optiPoint 500 telephones directly connected to HiPath 3000/HiPath 4000.
Special Digital Signal Processors (DSP) and acoustic algorithms (echo cancellation) guarantee
excellent voice quality. Speakerphone mode and open listening are therefore available at a very
high acoustic level.
The use of Quality of Service (QoS) protocols both at Ethernet and IP level provides optimum
voice quality in the LAN. optiPoint 600 office voice packets are assigned priority bits and are
therefore transported through the LAN ahead of any other data packets.
The workstation PC connects to the optiPoint 600 office over the integrated 2-port Ethernet
switch. Cost savings can thus be achieved in terms of inhouse cabling and the IP network.
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optiPoint 600 office
7.6.1.3
Advantages at a Glance
Cost Reduction
Cabling costs
No additional wiring necessary for
optiPoint 600 office necessary. The PC is connected over the integrated switch.
one network,
Follow-on costs
No telephone and system reconfiguration following relocation in IP mode
Investment Protection
A single device for TDM and VoIP providing for future migration to VoIP
A single device for the HiPath 3000 and HiPath 4000 IP communications platforms
Intuitive Operation
Flexibility
Compatibility with different workstation environments using adapters and key modules
7-46
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Workpoints
optiPoint 600 office
Comfort
Speakerphone for spontaneous inclusion of parties present in call with excellent voice
quality
Full access to all HiPath 3000 and HiPath 4000 telephony features
7.6.1.4
Tilting grayscale graphics display with 320*240 pixels (8*24 characters), touchscreen functionality, background lighting and adjustable contrast
Two control key (plus and minus) for setting ringer pitch and volume
Offhook dialing
Key click
Headset interface
(121 TR9-5 and Polaris)
Hearing-aid compatibility
JAVA Virtual Machine (VM) plus JAVA Development Kit (JDK) for generating user-specific
JAVA applications
Virtual key module (speed dialing application) with 40 speed dialing keys
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optiPoint 600 office
WAP bookmarks
7.6.1.5
Accessories
Adapter
Add-on devices
optiPoint BLF
7-48
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For internal use only
7.7
7.7.1
Workpoints
Telephones for HiPath cordless
The Gigaset 3000 Comfort feature handset has elements that allow the user to easily set up
and release voice connections as well as initialize and invoke procedures and enhanced features.
A tango version for Latin America (frequency range 1.91 - 1.93 GHz) is not available.
Main Features
3 function keys:
Speakerphone
Handset phone book for approx. 100 entries. Redial option for last five numbers dialed.
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Telephones for HiPath cordless
Technical Specifications
NiCd (700 mAh is supplied): Talk time up to 10 hours, standby time up to 100 hours
NiMH (1100 mAh): Talk time up to 15 hours, standby time up to 160 hours
NiMH (1500 mAh): Talk time up to 20 hours, standby time up to 220 hours
+5 C to +45 C
7-50
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For internal use only
7.7.2
Workpoints
Telephones for HiPath cordless
The Gigaset 3000 Micro handset has elements that allow the user to easily set up and release
voice connections as well as initialize and invoke procedures and enhanced features.
Main Features
3 function keys:
Handset phone book for approx. 100 entries. Redial option for last five numbers dialed.
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Telephones for HiPath cordless
Technical Specifications
+5 C to +45 C
7-52
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7.7.3
Workpoints
Telephones for HiPath cordless
The Gigaset 4000 Comfort handset has elements that allow the user to easily set up and release voice connections as well as initialize and invoke procedures and enhanced features.
Main Features
2 display keys
6 function keys:
Off-hook key
Speakerphone key
Caller list
Keylock (#)
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Telephones for HiPath cordless
Handset phone book for approx. 200 entries. Redial option for last five numbers dialed.
Technical Specifications
Power supply by two NiMH battery cells: Talk time up to 34 hours, standby time up to 400
hours
+5 C to +45 C
7-54
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7.7.4
Workpoints
Telephones for HiPath cordless
The Gigaset 4000 Micro feature handset has elements that allow the user to easily set up and
release voice connections as well as initialize and invoke procedures and enhanced features.
Main Features
2 display keys
6 function keys:
Off-hook key
Speakerphone key
Caller list
Keylock (#)
Handset phone book for approx. 200 entries. Redial option for last five numbers dialed.
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Telephones for HiPath cordless
Vibrating alarm
Technical Specifications
Power supply by NiMH battery pack: Talk time up to 15 hours, standby time up to 250
hours
+5 C to +45 C
7-56
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Telephones for HiPath cordless
7.7.5
Charging times:
For NiCd cells (600m Ah): 4 to 5 hours (in the handset)
For NiMH cells (1100/1300 mAh):
8 to 10 hours (in the handset)
7.7.6
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Telephones for HiPath cordless
7.7.7
Telephone directory
Telephone directory for up to 200 call numbers/names
Text input assistance for telephone directory
Display
Illuminated five-line graphics display
In idle state:
Local display editing
Date/time display
Background image (logo) display (with date/time below)
Status display for battery charging and receive field strength
7-58
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Telephones for HiPath cordless
Telephoning
Dial preparation (call number entry before line seizure) with correction option
Redial option for last ten numbers dialed
Automatic redial
Delete function for entire redial memory
Speed dialing keys 2-9, 0
Personal Settings
Adjustable ringer settings for internal and external calls with 10 tones/melodies
Ring tones 1-3, freely selectable
Ringer melodies 4-10, freely selectable
>
7.7.7.1
Individual signaling of internal and external calls: Internal call is set by default to melody 4, and external call is set to melody 8.
Technical Specifications
Ranges
Outdoors: up to 300 m
Indoors: up to 50 m
Dimensions (L W D in mm)
Handset: 147 54 26
Color
Dark blue
Gigaset S1 Charger
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Attendant Consoles
7.8
Attendant Consoles
7.8.1
Definition
The HiPath 3750, HiPath 3550, HiPath 3700 and HiPath 3500 systems include a convenient,
user-friendly braille console as an attendant position for visually impaired attendants.
optiClient Attendant (PC attendant console) is required to operate the HiPath Attendant B
braille console.
Braille console
optiClient Attendant
HiPath Attendant B
The braille consoles braille output line (40 characters) displays the current optiClient Attendant
status information. The keys on the braille console provide access to nearly all optiClient Attendant functions. So visually impaired users can perform most of the same switching tasks as
their seeing colleagues.
At power-on, the console starts in auto-information mode, providing the user with instructions
on the main functions for orientation purposes. For further instructions, the attendant can activate an information mode that provides extensive operating information on the braille output
line.
The braille console automatically uses the language set in optiClient Attendant. It currently
supports German and English. Other languages are under preparation.
7-60
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Attendant Consoles
Model-Specific Data
Subject
HiPath 3750 HiPath 3550 HiPath 3350 HiPath 3250 HiPath 3150
HiPath 3700 HiPath 3500 HiPath 3300
Feature available in
Hardware requirements
Software requirements
Braille console
V1.0 or
later
V1.0 or
later
>
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Attendant Consoles
7.8.2
Definition
The optiClient Attendant is a PC-based attendant console which can be connected to the
HiPath 33xx, 35xx, 37xx, 38xx and HiPath 5000 systems. Depending on the model, up to six
optiClient Attendants can be installed per node.
The optiClient Attendant can also be used as a central attendant console in a network with multiple HiPath 3000 systems.
>
optiClient Attendant V7.0 replaces the previous optiClient Attendant V6.0 for all connection types (USB, V24 and LAN).
optiClient Attendant V6.0 will no longer be marketed.
>
optiClient Attendant V7.0 has been approved for HiPath 3000 V1.2, V3.0, V4.0 and
V5.0.
With the TCP/IP connection variant, the optiClient Attendant V7.0 runs independently. In
the optiClient Attendant V7.0 installation package, all software components for LAN-based
operation are already included. The only other requirement for operation is a ComScendo
license for IP workpoints. This does away with the need to market the
optiClient 130 as a base for an optiClient Attendant based on TCP/IP-. In the TCP/IP connection variant the optiClient Attendant can be connected to HiPath 3000 V3.0, V4.0 and
V5.0 via HG 1500 V3.0.
In terms of the features offered, version 7.0 corresponds to the latest version of optiClient
Attendant V6.0 (version 6.0.11).
Because of the released Windows 2000 and XP operating systems, the system property
requirements for the PC are higher.
Connection Types
1.
2.
3.
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Workpoints
Attendant Consoles
Waiting calls are displayed with type, name and phone number
Outlook contacts
Call statistics for incoming calls with sort function according to various criteria
Convenient caller list with an almost unlimited number of entries, sorted according to date
and time
Extra functions such as hold button, call override, callback, conferencing, radio paging,
speaker announcements, alarms, call detail display, redial (last 10 numbers dialed)
User interface currently available in German, English, Dutch, Portuguese, Italian, French
and Spanish
Associate call detail information for individual calls with automatic display in notepad (printable).
Optional braille console connection. More detailed information on the braille console can
be found in the system description.
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Attendant Consoles
Each busy lamp field contains 140 names with 16 characters each
or 240 call numbers of 6 digits each
Memo function for each BLF station for individual user information
Configuration of up to two representatives for each BLF station with dialing function
Sort function to list BLFs or their components according to station number or in alphabetical order
>
7-64
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Attendant Consoles
HiPath
3000/5000 V4.0
HiPath
3000/5000 V3.0
HiPath
3000/5000 V1.2
Yes
Yes
Yes
Yes
Yes
Yes
No
Yes
Yes
PC system requirements:
In the case of Windows2000, the following configuration must be carried out for signalling
via the soundcard: Select Start/Settings/Control Panel/Sounds and Multimedia/Sounds
and activate "Only use preferred devices".
Microsoft-compatible mouse
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Attendant Consoles
Windows 98
Windows NT
V4.0
control adapter
No
No
USB interface
No
No
TCP/IP
No
No
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Attendant Consoles
Licensing
A license is required for optiClient Attendant V7.0. optiClient Attendant V7.0 is licensed centrally via HiPath License Management.
When optiClient Attendant V7.0 is initially started on HiPath 3000 5.0, it can be operated within
the grace period of the HiPath 3000 without a license for a maximum of 30 days.
When optiClient Attendant V7.0 is initially started on HiPath 3000 <V5.0, it can be operated
within the grace period of the optiClient Attendant without a license for a maximum of 30 days.
Depending on the HiPath 3000 software version, licensing is performed either at the HiPath
3000 or optiClient Attendant terminal.
Marketing
optiClient
Attendant
New product
L30250-U600A213
HiPath 3000
V5.0
V6.0 ->
V7.0
Upgrade version
L30250-U600A214
HiPath 3000
V5.0
V3.0, 4.0
< V5.0
5.0 -> V7.0
New product
L30250-U600A213
V6.0 -->
V7.0
<= V4.0
Upgrade version
L30250-U600A214
V7.0
V4.0 -->
V5.0
Upgrade version
L30250-U600A214
HiPath 3000
V5.0
V6.0 -->
V6.0
Rehosting
<= V4.0
Not relevant.
Not relevant.
When rehosting the optiClient Attendant V6.0, for example, PC exchange at the customer site, licensing is performed as described
in V6.0. Rehosting is not possible
on the CLS. The upgrade item incurs only minimal costs for CD
shipping
Line
optiClient
Attendant
HiPath 3000
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Attendant Consoles
Model-Specific Data
Subject
Feature available in
HiPath 3800
HiPath 3750
HiPath 3700
HiPath 3550
HiPath 3500
HiPath 3350
HiPath 3300
Hardware requirements
Software requirements
Max. no. of
optiClient Attendants
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7.8.2.1
Workpoints
Attendant Consoles
The optiClient Attendant can be used as a central attendant console throughout an IP network
(max. 6 optiClient Attendants per network). The attendant consoles must be connected to one
of the networks HiPath 3000 nodes, or registered, to enable network-wide BLF functionality.
This functionality is independent of the optiClient Attendant connection type. (IP, UP0E or
USB). For network-wide BLF functionality, all decentralized systems send their station status
information (e.g. free, busy) to the central system on which the optiClient Attendant(s) is (are)
connected (signaling in Cornet IP protocol).
In an IP network, a maximum of 100 stations per node can be defined that send their status
information to the central optiClient Attendant for display on the busy lamp field. All stations on
the central node can be displayed on the BLF.
>
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Workpoints
Attendant Consoles
Each HiPath 3000 has its own BLF functionality; it receives no BLF information from other HiPath 3000 systems.
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Attendant Consoles
7.8.3
optiPoint Attendant
Definition
Switching services can be performed in HiPath 3000/5000 using a specially configured telephone. This optiPoint Attendant (AC) also serves as an intercept position at the same time. At
the AC all calls accumulate if there is no direct inward dialing option, or if a station could not be
contacted using the call allocation algorithm in Call Management (intercept). The operator then
forwards the incoming calls to the relevant stations.
The system telephones optiset E standard, optiset E advance plus/comfort, optiset E advance
conference/conference, optiset E memory, optiPoint 500 basic, optiPoint 500 standard and optiPoint 500 advance can be configured as a optiPoint Attendant system.
The function keys of the system telephone used for optiPoint Attendant are preset as follows
and can be changed by the service technician if necessary:
16
32
48
64
90
16
32
48
64
16
32
16
32
90
90
90
Table 7-3
optiPoint Attendant - Function key totals for additional key modules and BLFs
When a total of 2 key modules and 2 optiPoint BLFs are connected up a maximum of 212 internal name keys (with internal station number) with busy lamp indicator can be shown.
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Attendant Consoles
7-72
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Applications
8.1
3000sb8.fm
Applications
HiPath ProCenter Office V1.3
HiPath ProCenter Office V1.3 is a standardized solution for call centers in small and mediumsized companies. All communication processes can be individually customized and optimized
for corporate workflows.
HiPath ProCenter Office comes with all the necessary interfaces for integration in the customers existing DP environment. This means that callers can be identified, for example, on the basis of their call number and customer-specific data can be displayed on the call center workstations monitor.
8.1.1
Features
Call Distribution
HiPath ProCenter Office offers both group-based and skill-based routing (optional). Both routing mechanisms can also be combined with classical distribution list criteria (linear, cyclical,
longest-idle, time-based).
CTI/Outbound/Campaigns
Specific interfaces are available for CTI functions:
Tray phone shows a history window with an overview of inbound and outbound calls.
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Applications
HiPath ProCenter Office V1.3
Agent Workstation
Agents have two tools at their disposal: The telephone and the PC. The telephone, preferably
optiPoint 400/500 with display, is used for voice connections and shows the agent status, group
assignments, waiting calls, and the call status. optiClient 130 V2.0 or later and analog devices
are also supported.
The remote agent logs onto the system by telephone and can specify his or her status by entering a code (tone dialing).
LAN access is required for using a client PC.
Supervisor/Administrator
The supervisor or administrator logs onto the system and is automatically assigned his or her
predefined rights. The user interface can be customized.
The information provided about agents, groups, reporting, queues, service level, and alarm
messages allows the supervisor or administrator to play an active role in call center communication processes.
Queues
Integrated queues are used for initial, interim, or final announcements. The supervisor/administrator can modify queue sizes and announcements.
Wallboard
ACD information is displayed in real time on the wallboards. This gives the user a group-specific
overview, for example, of queued calls, service level, and available agents.
Security
User identification prevents unauthorized persons from accessing corporate HiPath ProCenter
Office data.
Special measures are needed for additional security mechanisms, such as a firewall within a
customer LAN.
Unified Messaging
This functionality is implemented in combination with HiPath Xpressions V3.0 (Step 2).
HiPath ProCenter Office offers ACD users voicemail, faxmail, email and SMS
messaging functions.
Inbound messages are distributed to agents or agent groups on the basis of defined priorities
and volumes. Unified Messaging is operated via a separate messaging client and, in the case
of voicemail, a telephone operation function.
8-2
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For internal use only
Applications
HiPath ProCenter Office V1.3
An option is available for embedding the messaging functions in MS Outlook or Lotus Notes.
8.1.2
Technical Specifications
Eight supervisors/administrators
Connection of up to 30 wallboards
64 agents
CTI with information and dial functions over the PC using Windows-based user interfaces
(connection of CTI software possible via TAPI 3rd-Party)
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Applications
HiPath Xpressions Entry (Standard/Advance)
8.2
HiPath Xpressions 450 combines the voicemail, faxmail (fax is not supported by HiPath 5000),
email and SMS services on a Windows NT 4.0 or Windows 2000 platform in one "Unified Messaging System". In this system, all personal messages are collected in a station-specific mailbox. If a message is waiting, this is signaled not only on the PC but also on any workstation
telephone or mobile phone if requested. The message can be polled on a PC in the office, at
home or in a hotel.
8.3
HiPath Xpressions Compact is a system for operating voice mailboxes from different ranges
with the AutoAttendant function (menu-driven call processing). The system is designed as a
plug-in card for operation in Hicom 150/HiPath 3000 communication systems. System administration is performed with HiPath 3000 Manager C or HiPath 3000 Manager E.
Version 5.0 features the following functions:
Depending on the Version 5.0 system type and product variant, up to 8 or 24 ports, that is
up to 8 or 24 parallel attendant and answering machine operations.
Two user interfaces (telephone user interface); the standard interface corresponds to the
interface in version 1.0. The second interface is the Xpressions interface which has the
same key layout as the Xpressions V3.0 interface (same key for same function).
The HiPath 3000 multi-customer function is supported (for example, in incubators with a
common telephone system).
3/8/20 minutes maximum announcement length per voice mailbox, depending on the mailbox type.
8-4
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Applications
SimplyPhone
AutoAttendant (automatic call pickup, greeting and switching, day/night service). This involves: Name-based speed dialing possible for call forwarding.
Automatic fax tone recognition and forwarding of faxes to a mailbox-specific fax destination.
Playback of individual announcements (for example, for internal call distribution (UCD))
>
8.4
SimplyPhone
8.4.1
HiPath SimplyPhone is ideally suited for workstations that use Microsoft Outlook 2000 or Outlook 98 as a universal communication and organization tool.
Telephone calls can be saved in the Outlook journal and/or Tasks folder. In the case of incoming calls, the called parties will be recognized in the personal and public Contacts folders (if
configured accordingly) as well as in the global LDAP address book (Exchange, MetaDirectory). Callbacks are started by a simple mouse click.
HiPath SimplyPhone for Outlook 3.1 is a CTI client which is based on the Microsoft telephone
interface TAPI and which can be used with various TAPI service providers.
HiPath SimplyPhone for Outlook 3.1 enhances the available Microsoft Outlook 2000 or 98 functions with convenient telephone functions such as consultation call, conference, call forwarding
- no answer, toggle, call forwarding and the following CTI features:
Calling from Outlook contacts, Outlook journal, E-mail folders (Outlook 2000),
Outlook calendar (Outlook 2000) and the global LDAP address book (Exchange, MetaDirectory)
Caller identification from Outlook contacts and the global LDAP address book
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Applications
HiPath ComAssistant 1.0
8.4.2
HiPath SimplyPhone is ideally suited for workstations that use Lotus Notes or Outlook 98 as a
universal communication and organization tool.
Telephone calls can be saved in Lotus Notes documents. In the case of incoming calls, the call
parties are recognized in the Lotus Notes/Domino address books or in global LDAP address
books (MetaDirectory).
Direct calling via menu is possible with entries from Lotus Notes view, personal address books
and Domino directories, journal and E-mail databases. It is also possible to search for a station
in the personal address book, Domino directory and the global LDAP address books (MetaDirectory), and then choose from the stations found.
HiPath SimplyPhone for Lotus Notes 3.1 is a CTI client based on the Microsoft telephone interface TAPI and can be used with various TAPI service providers.
HiPath SimplyPhone for Lotus Notes 3.1 enhances the available Microsoft Outlook 2000 or 98
functions with convenient telephone functions such as consultation call, conference, call forwarding - no answer, toggle, call forwarding and the following CTI features:
Calling entries from Lotus Notes view, personal address books and Domino directories,
journal and E-mail databases
Caller identification from Lotus Notes personal address books and Domino directories or
global LDAP address books (MetaDirectory).
Call planning and callback list in Lotus Notes mail/journal database. E-mail notification in
the case of forwarded or transferred calls.
8.5
ComAssistant is a server-based CTI solution for the intranet. Software is installed and configured centrally on the server. User-specific journal data and settings are also saved on this server. This renders client installations completely obsolete. It also ensures quick and simple distribution in the intranet.
As the functionality is based on HTML pages and HTTP requests, all you need is a Web browser to use ComAssistant from any computer in the intranet.
8-6
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Applications
HiPath Accounting Management
Even if the users PC is deactivated, all journal information relevant to this user is logged on the
server.
User data is backed up centrally.
Apart from the important function for integrating the telephony functionality in separate Web
pages with HTTP requests, ComAssistant features a standard user interface which can be
used to implement all functions.
ComAssistant Rules is the ComAssistant component for defining and interpreting rules.
ComAssistant Rules extends the functionality of ComAssistant CTI, Exchange (Outlook) or Lotus Notes/Domino to include rules/rule sets for call forwarding or e-mail redirection and features
a user-friendly voice connection option.
Depending on the importance of the caller, ComAssistant Rules lets you forward calls for a specific appointment entry either to the voice information system or the mobile telephone.
ComAssistant consists of four components:
ComAssistant CTI
HiPath SimplyPhone for Web is a server-based application which offers web-based telephone functionality in the intranet and via WAP. HiPath ComAssistant CTI is ideally suited
for the integration of CTI into already existing intranet solutions.
ComAssistant Rules
ComAssistant extends the functionality of ComAssistant CTI, Exchange (Outlook) or Lotus
Notes/Domino to include rules/rule sets for call forwarding or e-mail redirection and features a user-friendly voice connection option.
ComAssistant DB
is the ComAssistant database. It is installed as a ComAssistant Rules component and is
the basis for all user-specific data.
ComAssistant Group
is the ComAssistant groupware component.
This supplementary component features connections for Lotus and Exchange. It must
have been installed on the groupware computer and run on the Lotus or Exchange server.
8.6
HiPath Accounting Management processes both communications data from individual systems
as well as from different systems in heterogeneous networks at costs which are then charged
to individuals, cost centers or organizational units; it also provides statistics on communications
incidents and costs - and all this can be polled remotely via Web Access.
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Applications
PCM Personal Call Manager
8.7
Personal Call Manager allows general network administration for the assignment of personal
calls via PC using an HTML interface. It operates as an independent service on the DB server
PC. Personal Call Manager is supplied with the basic DB server packet, thus providing PC users with a convenient method of controlling their accessibility by telephone.
Advantages of this DB application are:
Enhanced function for defining personal accessibility through a call number on a situationspecific basis
Can be accessed locally on the workstation PC and remotely over the intranet/Internet
The list below provides an overview of the features. For the official list of features, refer to the
current sales notice.
Feature
Definition of call handling for
Normal calls
Announcement selection
Change password
8-8
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Applications
PCM Personal Call Manager
Using the access password, users can customize their own personal settings according to day/
time or use preconfigured profiles. This means that, for example, certain specified callers can
be transferred to a personal voice box while others are transferred to a different call number
such as a GSM mobile phone.
Because Internet access is supported, administration tasks can be performed from any other
Internet PC. Client PC requirements: Internet Explorer 4.01 or later, SP2.
Note
> In order to access Personal Call Manager, the relevant access authorization must be
enabled in the LAN.
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Applications
Overview
8.8
Overview
The functionality of the HiPath 3000/5000 systems can be enhanced by adding Plus products
and applications. These Plus products include automatic call distribution (ACD), hotel applications, voice messaging services, call charge computing, video conferencing and mobile communication.
Communication between HiPath 3000/5000 and the applications running on host computers
(Plus Products) is facilitated by:
Plus Products that support the CSTA protocol standardized by ECMA can be connected directly (for example, Hicom Agentline Office V1.1 CSTA).
8-10
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List of Certified Plus Products/Applications
8.9
Applications
Name
Version
Remarks
HiPath Xpressions
V3.0 (level 1/
2)
via CorNet N
PhoneMail
Release 6.4
PhoneMail M or P digital
via S0 (CorNet N)
PhoneMail S or P analog
via t/r
V1.0/V1.3
V5.1
V3.1
V3.1
V3.1
V2.0
V4.0/4.1
V4.2
Teledata Office
V3.0
HiPath Accounting
Management
V1.0
V2.0
(Release 4)
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Applications
List of Certified Plus Products/Applications
Version
HiPath
37x0
HiPath
35x0
HiPath
33x0
V3.00
Infovoice
V4.0
PhoneMail S
V6.3.5
V2.5.2
V3.00
V1.04.04
V2.00.06
V1.04.04
V2.00.06
V2.00.04
Infobox
V1.0
Memophone/Memophone
twin
V001
TeleData Pro
V4.33
TeleData Pro A
V4.33
TeleData Office
V4.33
TeleData Office A
V4.33
Tabs Windows
V3.985
TeleData Office IP
V4.33
TeleData Office S
V4.34
Tabs (ACL)
V1.7q
not used
Remarks
Version replaced by
V2
Version replaced by
V2
Hotel connections
8-12
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Applications
List of Certified Plus Products/Applications
Caracas Inn
V4.0
Caracas Inn
V4.1
Caracas Link
V4.1
Caracas Desk
V2.0
ACD systems
Taskline 200
Office Look
V2.0
V1.2.1
V1.0
V1.0
Fax 550
not used
Fax 690
not used
Fax 790
not used
Robofax
V5-33
Robofax AVI
V3.5
ixiServer
V4.73
V2.55
V1.0
V1.0
Musiphone Multimax
V2.9f+
VM2
Musiphone Midimax vA
VJ51
Mozart MC
V2
Mozart CD
not used
Sissy 200/400
not used
Genius
not used
Genius ST
not used
Super Genius
VG01
Universal module
Hicom 150E
V01
Fax connections
Modems/DCIs
Announcement devices
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Applications
List of Certified Plus Products/Applications
MPPI
V03
Musiphone 500 CC
V06
Cordless 150E
V2.2
V5.4
V53.8
V1.12
V1.6
V3.07
I-View
V1.21
Live 200
V1.1
Radar B
VDS.11
Radar B
VPRO.11
Profi 200
not used
ANT D6500
not used
Ascom Tateco
not used
not used
TFE Adapter
not used
NovaTec Adapter
not used
not used
V1.3
Elmeg ISDN-Adapter
not used
EX PBX Adapter
not used
TFE4
V1.1.2
V1.0.1
Cordless connections
Video telephones
Radio paging
equipment
Adapters
CTI systems
Smartset 2000
8-14
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Applications
List of Certified Plus Products/Applications
ComDial (CD16)
V1.9
ComDial (CD32)
V2.01
OrgAnice
V2.1.15
Act
V4.0
Address Plus
V8.0
WinPhone
V4.7
XPhone
V1.3
Snapware
V3.2
not used
Simux 3612
not used
V1.0
TopSec 702/703
not used
not used
Smartset BLF
V1.0
DoorCom Analog
V1.10
Network connections
Miscellaneous
The current list of the certified Plus products and applications is available on the intranet over
the HiPath Ready solutions portal:
https://partnerdialog.siemens.com/content/storyshow.php?CatID=495&NewsID=1676&lang=de
or
http://vd-infochannel.icn.siemens.de/cfdocs/loesungen/loesungen.cfm
>
Release dates, country-specific releases and other details can be found in the relevant product-specific sales information or obtained from the relevant product management team.
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Applications
List of Certified Plus Products/Applications
8-16
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Capacities
Capacities
PARAMETER
System
HiPath 3350
HiPath 3300
HiPath 3550
HiPath 3500
HiPath 3750
HiPath 3700
HiPath 3800
150
150
150
150
150
150
150
150
Agents
Unlimited
Toll restriction:
Number of allowed lists
60
60
180
180
16
60
120
120
10
26
90
90
23
23
Trunks:
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Capacities
PARAMETER
System
HiPath 3350
HiPath 3300
HiPath 3550
HiPath 3500
HiPath 3750
HiPath 3700
HiPath 3800
32
32
32
32
32
32
20
50
150
150
Call waiting:
Call forwarding:
30
30
30
30
30
30
30
30
30
30
30
30
15
15
15
15
30
30
30
30
15
15
15
15
Announcement devices:
optiClient Attendant:
Classes of service:
Telephone lock:
Number of digits in a PIN
CSTA:
9-2
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Capacities
PARAMETER
System
HiPath 3350
HiPath 3300
HiPath 3550
HiPath 3500
HiPath 3750
HiPath 3700
HiPath 3800
16
16
50
50
10
10
10
10
11
11
11
11
Length of PIN
50
150
300
300
20
150
800
800
24
24
Recording capacity
2h
2h
1 min
1 min
Yes
Yes
2 min
2 min
DID numbers:
Number of digits
Remote administration:
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Capacities
PARAMETER
System
HiPath 3350
HiPath 3300
HiPath 3550
HiPath 3500
HiPath 3750
HiPath 3700
HiPath 3800
Loadable languages
Available languages
16
16
300
2000
2000
2000
10
10
10
10
1000
1000
Conference:
1000
1000
16
16
16
16
32
32
32
32
LCR:
Number of digits dialed
Number of digits checked
514
514
514
514
254
254
254
254
16
16
16
16
254
254
254
254
40
40
40
40
32
32
32
9-4
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Capacities
PARAMETER
System
HiPath 3350
HiPath 3300
HiPath 3550
HiPath 3500
HiPath 3750
HiPath 3700
HiPath 3800
10
10
10
10
10
10
10
10
5+1
5+1
5+1
5+1
1+1
1+1
1+1
1+1
10
10
10
10
15
50
50
50
24
24
24
24
24
24
24
24
30
100
100
100
16
16
16
16
16
16
16
16
10
10
10
10
10
10
10
10
DTMF DID:
Number of simultaneous DID actions
MUSAP keys:
Total per telephone
Messages:
Total advisory messages in system
Name display:
Park slots:
Total number in system
Account codes:
Number of verifiable digits
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Capacities
PARAMETER
System
HiPath 3350
HiPath 3300
HiPath 3550
HiPath 3500
HiPath 3750
HiPath 3700
HiPath 3800
1000
1000
1000
1000
16
16
16
32
32
32
20
150
800
800
60
60
60
20
150
800
800
Sensors:
10
50
500*
500*
Group ringing:
Number of extensions in call ringing
group
Internal S0 bus:
Hunt groups:
Linear: Total number in system
UCD: Total number in system
Languages:
Team/Top
Total Team/Top configurations
9-6
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Capacities
PARAMETER
System
HiPath 3350
HiPath 3300
HiPath 3550
HiPath 3500
HiPath 3750
HiPath 3700
HiPath 3800
10
10
10
10
10
10
10
10
10
10
Length of names
16
16
16
16
20
20
20
20
150
800
800
10
50
500
500
60
650
650
650
20
100
250
250
20
150
800
800
40
500
500
500
Subscriber groups:
Station numbers:
Internal directory:
Number of simultaneous accesses
Door opener:
UCD:
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Capacities
PARAMETER
System
HiPath 3350
HiPath 3300
HiPath 3550
HiPath 3500
HiPath 3750
HiPath 3700
HiPath 3800
10
10
10
10
10
60
60
60
72
72
72
72
10
10
10
10
Relocation function:
Simultaneous relocation actions in
system
Networking:
Expanded redial:
Number of entries on an optiPoint 500
or optiset E telephone with a display
Last number redial (LNR):
Number of entries on an optiPoint 500
or optiset E without a display
Number of digits stored
Destination keys:
Number of destinations in system
300
2000
2000
2000
300
2000
2000
2000
500
500
9-8
70
376
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3000sb9.fm
Capacities
Hardware Overview
9.1
Hardware Overview
Systems
7/6
13
PCM bus:
14
24
16
12
12
Tone generators:
Total in system
Dial tone receivers:
Total in system
DTMF transmitters:
Total in system
DTMF receivers:
Total in system
Max. power input (watts):
60 W
90 W
180 W
430 W
430 W
6 kg
8 kg
22 kg
16,5 kg
Width
460/440
460/440
410
440
Height
450/88
450/155
490
490
Depth
128/380
200/380
390
430
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Capacities
Hardware Overview
9.1.1
Table 9-1
SYSTEM
HiPath
38001
HiPath
3750
HiPath
3700
384
250/3842
723
484
245
246
192
144
(120)
248
89
89
No limit
116
1167
248
No limit
116
1167
488
488
89
89
116
1167
488
488
249
249
100
100
100
100
30
30
12
12
384
250/3842
723
484
245
246
192
144
(120)
116
1167
248
248
89
89
9-10
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Capacities
Hardware Overview
Table 9-1
SYSTEM
HiPath
38001
HiPath
3750
HiPath
3700
No limit
50
50
48
48
16
16
No limit
No limit
116
1167
488
488
89
89
116
1167
488
488
249
249
100
100
100
100
30
30
12
12
3
4
5
6
7
8
9
Testing is not required on stations and lines up to the maximum configuration. Testing using the project planning tool is
mandatory for configurations which include UCD/ACD, more than one SLCN, or groups of more than 10 stations http://
intranet.mch4.siemens.de/syseng/perfeng/tools/hpt/index.htm).
Depending on system configuration and performance, the specified capacity limits may not always be reached. To ensure
that the dynamic capacity limit of HiPath 3750 or HiPath 3700 is not exceeded, the configuration can be tested using the
project planning tool (intranet: http://intranet.mch4.siemens.de/syseng/perfeng/tools/hpt/index.htm). Configurations with
under 250 stations and 90 trunks do not have to be checked. Testing using the project planning tool is mandatory for configurations which include UCD/ACD, more than one SLC16/SLC16N, or groups of more than 10 stations.
8xUP0/E at the central board + 5xSLU8 + 1xSLMO24.
8xUP0/E at the central board + 5xSLU8R.
8xUP0/E at the central board + 2xSLU8.
8xUP0/E at the central board + 2xSLU8R.
The total number of UP0/E stations and stations connected using adapters is limited to 384.
An EPSU2 external power supply must be used if the total number of UP0/E stations, analog stations, and stations connected using adapters is greater than 72.
A UPSC-D/UPSC-DR must be used if the total number of UP0/E stations and stations connected using adapters is greater
than 24.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
9-11
3000sb9.fm
Capacities
Hardware Overview
9-12
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
10
3000sb10.fm
Output Formats for Call Detail Recording
While the HiPath 3000/5000 systems are in operation, CDRC call details for each completed
section of a call or for each incoming call can be sent to a connected device on an ongoing basis. This device is normally a PC, which evaluates the data received, or a printer.
Options for Exporting the Data to an External Output Device:
UP0/E port
An optiset E control adapter, to which you can attach a printer or PC, must be connected
to the UP0/E port. The system supports only one adapter per call data output.
Output Formats
The CDRC output can be in two different formats:
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
10-1
3000sb10.fm
10-2
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb11.fm
Identifying System Power Requirement
>
The following values are for orientation only, and can vary depending on the traffic
flow.
This supplement specifies the power requirement of the boards and components of the HiPath
3000 systems. In addition, information is provided on the power requirement of the different
workpoint clients, key modules and adapters.
With this information,
every system configuration can be checked to see whether the nominal output of the power
supply unit is sufficient or whether an additional power supply may be needed.
Subject
>
To ensure that a systems dynamic capacity limit is not exceeded, the configuration
can be tested using the project planning tool (Intranet: http://intranet.mch4.siemens.de/syseng/perfeng/tools/hpt/index.htm).
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
A-1
3000sb11.fm
A.1
Table A-1
Part number
LUNA2
1
48 V
1401
S30122-K7686-L1
S30122-K7686-M1
The total max. nominal output at the 5-V and at the 48-V output is 140 W. The 5-V nominal output can vary between 30
and 60 W and the 48-V nominal output can vary between 80 and 110 W. In other words, if 30 W are withdrawn at the 5V output, a maximum of 110 W is available at the 48-V output.
>
Table A-2
You must check whether the total power requirement of the boards used and the
connected workpoint clients of a system cabinet exceeds the maximum possible
LUNA2 output. Section A.8 contains a sample calculation.
HiPath 3800 Board Power Requirement
Board or Component
Part number
48 V
CBSAP
S30810-Q2314-X
10.0
DBSAP
S30807-Q6722-X
1.5
DIU2U
S30810-Q2216-X
5.1
DIUN2
S30810-Q2196-X
5.0
IVMN8
S30122-H7688-X100
10.0
IVMNL
S30122-H7688-X
10.0
PDMX
S30807-Q5697-X200
3.0
REALS
S30807-Q6629-X
1.5
SLCN
S30810-Q2193-X300
5.0
SLMA
S30810-Q2191-C300
1.6
12.0
SLMA8
S30810-Q2191-C100
0.6
4.0
SLMO2
S30810-Q2168-X10
1.0
1.2
SLMO8
S30810-Q2168-X100
0.4
0.4
STMD3
S30810-Q2217-X10
4.0
S30810-Q2217-X110
4.0
1.5
S30810-Q2316-X100
16.3
STMI2
A-2
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb11.fm
Table A-2
Board or Component
Part number
48 V
TM2LP
S30810-Q2159-Xxxx
1.8
TMC16
S30810-Q2485-X
1.3
TMDID
S30810-Q2452-X
2.3
6.6
TMEW2
S30810-Q2292-X100
1.3
3.1
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
A-3
3000sb11.fm
A.2
Table A-3
Nominal output of the power supply unit HiPath 3750and HiPath 3700
>
Table A-4
Part number
S30122-K5950-A100
S30122-K5950-S100
S30122-K5959-S121 (for RSA
only)
5V
48 V
60.0
166.0
You must check whether the total power requirement of the boards used and the
connected workpoint clients of a system box exceeds the maximum possible UPSM
output. Section A.8 contains a sample calculation.
HiPath 3750 and HiPath 3700 Boards Power Requirement
Board or Component
Part number
48 V
BS3/1
S30807-H5482-X
2.0
BS3/3
S30807-H5485-X
3.0
S30810-Q2936-X
8.5
GEE8
S30817-Q664-xxxx
1.0
HXGM3
S30810-Q2942-X
12.0
IVML8
S30122-X7380-X100
3.0
0.7
IVML24
S30122-X7380-X
5.0
1.0
PDM1
S30807-Q5692-X100
5.0
REAL
S30807-Q5913-X
0.5
SLA8N
S30810-Q2929-X200
1.5
1.5
SLA16N
S30810-Q2929-X100
3.0
3.0
SLA24N
S30810-Q2929-X
4.5
4.5
SLC16
S30810-Q2922-X
8.0
SLC16N
S30810-Q2193-X100
5.0
SLMO8
S30810-Q2901-X100
0.7
SLMO24
S30810-Q2901-X
1.5
A-4
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb11.fm
Table A-4
Board or Component
Part number
48 V
STMD8
S30810-Q2558-X200
2.0
TIEL
S30810-Q2520-X
1.0
TMAMF
S30810-Q2587-A200
1.81
16.91
TMCAS
S30810-Q2938-X
TMDID8
S30810-Q2507-X
1.41
23.81
TMGL8
S30810-Q2703-X
1.61
2.11
TML8W
S30817-Q626-Axxx/Bxxx
1.0
TMST1
S30810-Q2920-X
3.0
TS2
S30810-Q2915-X
3.0
Not Available
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
A-5
3000sb11.fm
A.3
Table A-5
Part number
48 V
UPSC-D
S30122-K5660-M300
40.0
53.0
S30122-K5660-M300 with
S30122-K7221-X2
40.0
140.0
>
Table A-6
You must check whether the total power requirement of the boards used and the
connected workpoint clients exceeds the maximum possible output of the UPSC-D
with or without EPSU2. Section A.8 contains a sample calculation.
HiPath 3550 Board Power Requirement
Board or Component
Part number
48 V
BS3/1
S30807-H5482-X
2.0
BS3/3
S30807-H5485-X
3.0
S30810-Q2935-A301
7.0
0.5
GEE12
S30817-Q951-Axxx
0.5
GEE16
S30817-Q951-Axxx
0.5
GEE50
S30817-Q951-Axxx
0.5
10.0
2.8
10.0
IVMS8
S30122-Q7379-X
2.6
0.3
PDM1
S30807-Q5692-X100
5.0
SLA8N
S30810-Q2929-X200
0.2
0.5
SLA16N
S30810-Q2929-X100
3.0
3.0
SLA24N
S30810-Q2929-X
4.5
4.5
SLC16
S30810-Q2922-X
8.0
SLC16N
S30810-Q2193-X100
5.0
A-6
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb11.fm
Table A-6
Board or Component
Part number
48 V
SLMO24
S30810-Q2901-X
1.5
SLU8
S30817-Q922-A301
0.8
STLS2
S30817-Q924-B313
0.6
STLS4
S30817-Q924-A313
1.0
STRB
S30817-Q932-A
0.5
TLA2
S30817-Q923-Bxxx
0.1
TLA4
S30817-Q923-Axxx
0.2
TLA8
S30817-Q926-Axxx
0.4
TMAMF
S30810-Q2587-A400
1.81
16.9
TMCAS
S30810-Q2938-X
TMGL4
S30810-Q2918-X
4.7
0.1
TMQ4
S30810-Q2917-X
3.8
TST1
S30810-Q2919-X
0.8
TS2
S30810-Q2913-X300
0.9
V24/1
S30807-Q6916-X100
0.3
4SLA
S30810-Q2923-X200
0.7
0.7
8SLA
S30810-Q2923-X100
1.3
1.3
16SLA
S30810-Q2923-X
2.5
2.5
Not Available
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
A-7
3000sb11.fm
A.4
Table A-7
Part number
48 V
PSUP
S30122-K5658-M
15.0
19.2
UPSC-D
S30122-K5660-M300
20.01
53.0
S30122-K5660-M300 with
S30122-K7221-X2
40.0
140.0
Nominal output = 40 W. Due to build-up of heat, not more than 20 W may be withdrawn.
>
Table A-8
You must check whether the total power requirement of the boards used and the
connected workpoint clients exceeds the maximum possible output of the PSUP or
the UPSC-D with or without EPSU2. Section A.8 contains a sample calculation.
HiPath 3350 Board Power Requirement
Board or Component
Part number
48 V
BS3/1
S30807-H5482-X
2.0
BS3/3
S30807-H5485-X
3.0
S30810-Q2935-A301
7.0
0.5
GEE12
S30817-Q951-Axxx
0.5
GEE16
S30817-Q951-Axxx
0.5
GEE50
S30817-Q951-Axxx
0.5
10.0
2.8
IVMP8
S30122-Q7379-X100
2.6
0.3
PDM1
S30807-Q5692-X100
5.0
SLU8
S30817-Q922-A301
0.8
STLS2
S30817-Q924-B313
0.6
STLS4
S30817-Q924-A313
1.0
STRB
S30817-Q932-A
0.5
TLA2
S30817-Q923-Bxxx
0.1
A-8
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb11.fm
Table A-8
Board or Component
Part number
48 V
TLA4
S30817-Q923-Axxx
0.2
TLA8
S30817-Q926-Axxx
0.4
TMGL4
S30810-Q2918-X
4.71
0.11
TMQ4
S30810-Q2917-X
3.8
V24/1
S30807-Q6916-X100
0.3
4SLA
S30810-Q2923-X200
0.7
0.7
8SLA
S30810-Q2923-X100
1.3
1.3
16SLA
S30810-Q2923-X
2.5
2.5
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
A-9
3000sb11.fm
A.5
Table A-9
Part number
48 V
UPSC-DR
S30122-K7373-M900
40.0
53.0
S30122-K7373-M900 with
S30122-K7221-X900
40.0
140.0
>
You must check whether the total power requirement of the boards used and the
connected workpoint clients exceeds the maximum possible output of the UPSC-DR
with or without EPSU2-R. Section A.8 contains a sample calculation.
Table A-10
Board or Component
Part number
48 V
BS3/1
S30807-H5482-X
2.0
BS3/3
S30807-H5485-X
3.0
S30810-K2935-Z301
7.0
0.5
HXGR3
S30810-K2943-Z
10.0
IVMS8R
S30122-K7379-Z
2.6
0.3
1.4
PDM1
S30807-Q5692-X100
5.0
SLU8R
S30817-K922-Z301
0.8
STLS4R
S30817-K924-Z313
1.0
STRBR
S30817-Q932-Z
0.5
TLA4R
S30817-Q923-Zxxx
0.2
TMGL4R
S30810-K2918-Z
5.71
0.1
TST1
S30810-K2919-Z
0.8
TS2R
S30810-K2913-Z300
0.9
8SLAR
S30810-K2925-Z
1.3
1.3
A-10
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb11.fm
A.6
Table A-11
Part number
48 V
53.0
140.0
UPSC-DR
S30122-K7373-M900
20.01
S30122-K7373-M900 with
S30122-K7221-X900
40.0
1
2
Nominal output = 40 W. Due to build-up of heat, not more than 20 W may be withdrawn.
Installed in expansion box EBR S30777-U711-E901
>
You must check whether the total power requirement of the boards used and the
connected workpoint clients exceeds the maximum possible output of the UPSC-DR
with or without EPSU2-R. A sample calculation is shown in Section A.8.
Table A-12
Board or Component
Part number
48 V
BS3/1
S30807-H5482-X
2.0
BS3/3
S30807-H5485-X
3.0
S30810-K2935-Z301
7.0
0.5
HXGR3
S30810-K2943-Z
10.0
IVMP8R
S30122-K7379-Z100
2.6
0.3
1.4
PDM1
S30807-Q5692-X100
5.0
SLU8R
S30817-K922-Z301
0.8
STLS4R
S30817-K924-Z313
1.0
STRBR
S30817-Q932-Z
0.5
TLA4R
S30817-Q923-Zxxx
0.2
TMGL4R
S30810-K2918-Z
5.71
0.1
8SLAR
S30810-K2925-Z
1.3
1.3
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
A-11
3000sb11.fm
A.7
An average power requirement is specified, which is identified at a traffic flow of 0.15 Erlang.
Table A-13
optiPoint 500
0.3
0.7
0.7
0.7
0.72
0.05
optiPoint BLF
0.02
0.003
0.7
0.18
0.25
0.3
A-12
0.02
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb11.fm
For internal use only
Table A-13
optiset E entry
0.36
optiset E basic
0.36
optiset E standard
0.41
0.43
0.85
optiset E memory
0.56
0.06
0.02
0.02
0.03
0.7
0.34
0.76
0.03
0.23
0.05
0.06
0.3
optiset E
1
2
3
Power over LAN (in accordance with Cisco and the pre802.3af standard) or power supply is provided via a local power
supply unit.
Power is provided by a local power supply.
A local power supply provides power to the connected analog telephone.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
A-13
3000sb11.fm
A.8
Apart from the secondary power requirements, the power output must also be checked to ensure that the maximum possible output of the systems power supply unit is sufficient. For this,
the power requirement on the 5 V output format and on the 48 V output format must be examined separately.
A separate calculation must be performed for every HiPath 3750 and HiPath 3700 system box
(UPSM).
Caution
To guarantee smooth system operation, the nominal output of the power supply unit
at the 5 V output and at the 48 V output must be greater than the respective secondary power requirement.
Procedure
Proceed as follows to identify the secondary power requirement of a system:
1.
2.
Using the specified values, check whether the total power requirement exceeds the maximum
possible output of the power supply unit at the 5 V output or at the 48 V output. If this is the
case, you have the following options:
HiPath 3800
The number of LUNA2 power supply units can be increased.
A-14
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb11.fm
For internal use only
7.00 W
10.00 W
1 x CBCC
1 x HXGS3 (including ventilator
kit)
0.90 W
1 x TS2
2.40 W
3 x SLU8
1.30 W
1 x 8SLA
5.00 W
1 x SLC16N
0.00 W
12 x BS3/1
26.60 W
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
A-15
3000sb11.fm
2.
0.50 W
1 x CBCC
2.80 W
0.00 W
1 x TS2
0.00 W
3 x SLU8
1.30 W
1 x 8SLA
0.00 W
1 x SLC16N
24.00 W
12 x BS3/1
0.56 W
1 x optiset E memory
4.32 W
0.85 W
8.40 W
2.40 W
0.00 W
0.00 W
2 x optiPoint BLF
0.40 W
0.50 W
1.80 W
6 x analog telephones
47.83 W
A-16
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sb11.fm
For internal use only
A.9
Procedure
Proceed as follows to identify the primary power requirement of a system:
1.
2.
the result should be multiplied by the factor 1.2 to allow for the degree of efficiency of
the power supply.
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
A-17
3000sb11.fm
=
2.
7.50 W
12.80 W
1 x CBCC
1 x HXGS3 (including ventilator
kit)
0.90 W
1 x TS2
2.40 W
3 x SLU8
2.60 W
1 x 8SLA
5.00 W
1 x SLC16N
24.00 W
12 x BS3/1
0.56 W
1 x optiset E memory
4.32 W
0.85 W
8.40 W
2.40 W
0.00 W
0.00 W
2 x optiPoint BLF
0.40 W
0.50 W
1.80 W
74.43 W
74.43 W
UPSC-D requirement =
12.00 W
86.43 W
x 1.2 = 103.7 W
The primary power requirement of HiPath 3550 with the expansion mentioned
amounts to approximately 103.7 W.
A-18
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sbIX.fm
Index
Index
A
Access protection 4-57
Access security 5-34
Administration of Plus Products via PPP 4-91
Administration options 5-2
Administration via LAN 4-89
Administration via PPP 4-90
Alive Monitoring 4-59
AllServe see HiPath 5000 RSM
AMHOST 5-38
Analog modem 5-30
APS Transfer 5-8
APS transfer 5-8
Archive file (.arc) 5-43
Authentication 4-44
Automatic callback 4-52
B
B channel modem 5-30
Backing up system components 5-11
Backup Manager 5-7, 5-11
Bandwidth
management 4-47
Bandwidth requirement 4-2
Additional services 3-12
Voice 3-11
Bandwidth requirements
administration 3-12
Base stations 2-110
battery cabinet BSG 48/38 2-16, 2-33, 2-75
Board slots
HiPath 3300 2-96
HiPath 3350 2-56
HiPath 3500 2-85
HiPath 3550 2-43
HiPath 3700 2-68
HiPath 3750 2-26
Boards
central boards
HiPath 3300 2-98
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
C
CA 4-44
Call charge allocation 4-53
Callback 4-52, 4-53
Capacities 9-1
Capacity limits for UP0/E workpoint clients,
key modules, and adapters 9-10
Capacity limits HiPath 3000/HiPath 5000 2-3
CAPI see VCAPI
CBCC 2-45, 2-58
CBCPR 2-31, 2-73
CBRC 2-87, 2-98
CDB backup 5-6
CDRC via IP 4-78
Central attendant console 4-21
central board
HiPath 3300 2-98
HiPath 3350 2-58
HiPath 3500 2-87
Z-1
3000sbIX.fm
Index
D
Determining system information 5-10
Diagnostics options 5-12
Digital modem 5-30
Direct Station Select 4-22
DISA internal 4-21
Double key assignment 7-24
DSA 4-44
DSL 4-54, 4-55, 4-63, 4-94
DTMF 4-26
Z-2
E
Echo (Voice over IP) 4-25
Echo suppression 4-27
ECR 2-84, 2-95, 2-105
Encoding, Voice over IP 4-25
Enhanced B Channels (feature) 4-40
Entry Voice Mail EVM 1-8
Environmental conditions 2-124
EPSU2 2-54
EPSU2 external power supply 2-54
EPSU2-R 2-94
EPSU2-R external power supply 2-94
Error Correction 5-27
Error messages
HiPath 3000 5-26
HiPath 5000 5-26
ESP 4-45
Event Viewer for HiPath 5000 5-21
error messages 5-26
Eventlog for HiPath 3000 5-20
error messages 5-26
Eventlog for HiPath 5000 5-21
error messages 5-26
Expansion cabinet rack ECR 2-84, 2-95, 2105
Extended connection 2-112
F
Fax
DID number 4-50
fax activation 4-50
forwarding 4-50
TAPI client 4-50
VCAPI
faxing 4-50
Fax over IP 4-30
Fax over VCAPI 4-32
Feature Server 3-3
trace files 5-19
Features 6-5
FEC procedure 4-31
Firewall 4-52, 4-58
Firewall functions 4-52
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sbIX.fm
Index
G
G.711 4-25, 4-26
G.723.1 4-25, 4-26
G.729 4-25
G.729A 4-26
G.729AB 4-26
Gigaset 3000 Comfort 7-49
Gigaset 3000 Micro 7-51
Gigaset 4000 Comfort 7-53
Gigaset 4000 Micro 7-55
H
H.225.0 4-16
H.225.0 Q.931 4-16
H.245 4-16
H.323 4-16
H.323 Client 4-46
H.323 clients 4-46
Handset (HiPath cordless)
Gigaset 3000 Comfort 7-49
Gigaset 3000 Micro 7-51
Gigaset 4000 Comfort 7-53
Gigaset 4000 Micro 7-55
HDLC links for HiPath 3700 2-69
HDLC links for HiPath 3750 2-27
HG 1500
as Internet gateway 4-34
management tools 4-59
protocols 4-16
hicom.pds 5-7
HiPath 3000 Manager E 4-60
HiPath 3150 2-66
HiPath 3250 2-66
HiPath 3300 2-96
HiPath 3350 2-56
HiPath 3500 2-85
HiPath 3550 2-42
HiPath 3700 2-67
HiPath 3750 2-25
HiPath 3800 1-4
HiPath 5000
Feature Server 3-3
HiPath Manager PCM Trace Monitor 5-19
Presence Manager 3-5
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
I
IMODC 5-30
Insecure mode 4-42
Integrated modem 5-30
Interface-to-interface ranges 2-121
Internet 4-51
Internet Access 4-54
Internet access 4-54
Internet Gateway 4-34
IP Accounting 4-38
IP address filter 4-36
IP Address Mapping 4-56
IP Control Protocol 4-37
IP firewall see firewall
Z-3
3000sbIX.fm
Index
replace 5-8
Modem via IP 4-33
Multi-gateway administration 4-61
Multilink 4-37, 4-52, 4-54
Multi-SLC 2-112
Music on Hold 4-22
K
Keep Alive 4-59
Key assignment 7-24
Key programming 7-24
L
LAN connection 4-1, 4-11
LAN connection via LIM 4-11
LAN network 4-1
LAN2 4-63, 4-94
LAN-LAN and teleworking 4-52
LAN-LAN connection 4-52
Least cost routing 4-22
License Management System 1-6
Licensing 1-6, 6-13
analysis 5-24
License Management System 1-6
Local power supply 7-39
LOG area 5-40, 5-43
Loss of packets 3-14
LUNA2
bridging times 2-16
calculating the number required 2-17
M
MAC address filter 4-37
Management information bases (MIB) 4-82
Management tools 4-59
Manager E see HiPath 3000 Manager E
Mandatory message 4-31
MEB Media Extension Bridge 6-13
MGC Media Gatekeeper Client 6-13
MIB 4-82, 4-84
Migration 1-19
MMC
Z-4
O
Operating conditions 2-124
optiClient Attendant 7-62
optiPoint 410
add-on device configurations 7-22
optiPoint 410 advance 7-10
optiPoint 410 display module 7-21
optiPoint 410 economy 7-6
optiPoint 410 entry 7-4
optiPoint 410 standard 7-8
optiPoint SLK module 7-20
using optiPoint 500 adapters 7-22
optiPoint 420
add-on device configurations 7-22
optiPoint 410 display module 7-21
optiPoint 420 advance 7-18
optiPoint 420 economy 7-12
optiPoint 420 economy plus 7-14
optiPoint 420 standard 7-16
optiPoint SLK module 7-20
using optiPoint 500 adapters 7-22
optiPoint 500
adapter
acoustic adapter 7-35
analog adapter 7-34
configurations 7-37
ISDN adapter 7-36
option bays (adapter slots) 7-33
phone adapter 7-37
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sbIX.fm
Index
P
PAP 4-52, 4-54
Password 5-34
Payload resources 4-13
Payload switching 4-46
PBX routing 4-76
PCM segments for HiPath 3700 2-69
PCM segments for HiPath 3750 2-27
PDS file 5-7
Permit firewall 4-58
PKI Servers 4-47
Power requirement (boards, workpoint clients, adapter) D-1
PPP 4-35
Multilink 4-52, 4-54
PPP connections 4-52
PPPoE 4-35, 4-54, 4-56
PPTP 4-35, 4-54
Presence Manager 3-5
trace files 5-19
Privacy and data security 1-24
Programming the function keys 7-24
Project planning tool 2-4, 9-11
PSTN partner 4-92
PSUP 2-59
Q
QoS 4-26, 4-61
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
R
Ranges
CorNet N/CorNet-NQ 2-121
trunk connection 2-121
RAS 4-16
Redundancy messages 4-31
Redundancy procedure 4-31
Remote administration 5-31
Remote control 4-57
remote service 5-29
Router call number 4-90
Routing 4-52, 4-75
RSA 4-44
RTCP 4-16
RTP 4-16
S
SAFETY International 2-123
Second LAN 4-94
Security 4-57, 5-34
Security associations 4-44
Security associations see security associations
Security Policy 4-43
Service call via code 5-31
Shift key 7-24
Short-hold 4-37
Signaling resources 4-13
single-cell base station 2-110, 2-111
Single-PC solution (HiPath 5000) 3-7
Smartset 4-48
SNMP 4-59, 4-82, 4-84, 5-23
messages 4-83
traps 4-83
Solutions portal 8-15
SSL 4-42
Static traffic capacity
HiPath 3300 2-97
HiPath 3350 2-57
HiPath 3500 2-86
HiPath 3550 2-44
Z-5
3000sbIX.fm
Index
T
TAPI 4-49
TAPI 120 V2.0 6-1
TAPI 170 V2.0 6-2
TAPI clients 4-49
TCP 4-17
T-DSL 4-55
Technical base station data 2-116
Technical specifications 2-118
technical specifications 2-123
Telematics 4-48
Telephones
interface to interface ranges 2-121
Teleworking 4-52
Terminal test 5-20
Time-division multiplex channels for HiPath
3700 2-69
Time-division multiplex channels for HiPath
3750 2-27
Toll restriction 4-22
Trace options
Customer License Agent (CLA) 5-24
Customer License Manager (CLM) 5-24
HiPath 3000 5-18
HiPath Inventory Manager 5-25
HiPath Manager PCM Trace Monitor 5-19
HiPath Software Manager 5-25
Traffic capacity (in erlangs)
HiPath 3300 2-97
HiPath 3350 2-57
HiPath 3500 2-86
Z-6
U
UDP 4-17, 4-30, 4-31
Updating HG1500 5-9
Updating system software 5-9
Upgrade Manager 5-9
Upgrading the system software 5-8
UPSC-D 2-46, 2-59
bridging times 2-47, 2-60
UPSC-DR 2-88, 2-99
bridging times 2-89, 2-100
UPSM 2-32, 2-74
bridging times 2-33, 2-75
User groups and their access rights 5-36
V
VAD 4-27
VCAPI 4-39, 4-48
and Smartset 4-48
and TAPI 4-49
file transfer 4-51
Internet access 4-51
VCAPI and Fax 4-50
VCAPI and File Transfer 4-51
Virtual Ports 4-21
Virtual Private Networks see VPN
Voice Activity Detection 4-27
Voice coding 4-25
Voice over IP 4-24
bandwidth requirement 4-2
encoding 4-25
environment requirements 4-27
H.323 clients 4-46
VPN 4-41
VPN tunnel see tunnel
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
3000sbIX.fm
For internal use only
Index
W
WBM 4-59
Web Based Management 4-59
Web-based management (WBM) 3-3
Web-Based Management see WBM
Workpoint client power requirement D-1
X
X.509 4-44
Xpressions Compact V2.0 1-8
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description
Z-7
3000sbIX.fm
Index
Z-8
P31003-H3550-X100-9-7618, 03/06
HiPath 3000/5000 V5.0, System Description