Resume of Jamesholdren

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W.

JAMES HOLDREN
771 Clearlake Drive
Prosper, TX 75078
469.951.1216 cell [email protected]

LOOKING FOR POSITION IN THE HEALTHCARE INDUSTRY

♦ Driven professional and adept leader with comprehensive experience in marketing, customer
service, creativity and financial management.
♦ Highly successful in developing key relationships and securing new clients by creating
innovative marketing strategies and defining critical product highlights.
♦ Outstanding results-oriented leadership and organizational skills to ensure efficient and
effective operations.
♦ Extensive customer service experience achieving success in all levels.
♦ Currently taking classes and enrolling in Nursing School.

Market Positioning • Relationship Building • Marketing Strategy • Continuous Process Improvement


Regulatory Compliance • Capital Budgets • Cash Management • Risk Assessment & Management
New Market Development • Financial Management • P & L Management • Sales Presentations
Proactive Team Leadership • Competitive Analysis • Market Launch • Account Development
Creative & Graphic Design • Promotional Origination & Implementation • Large Function Operations
Cost of Goods Sold • Labor • Inventory Control • Patient Relations • Healthcare & Patient Management

PROFESSIONAL EXPERIENCE
STUDIO ONE TO ONE, Frisco, TX ..................................................................................2010-present
Sales, Photographer, Customer Service

CUTTING EDGE MEDICAL, LLC, Bonham, TX ..............................................................2008-2009


Owner, Director
• Oversaw entire operations, financial and marketing management for medical equipment and supply
company offering individuals and health organizations medical sales, leasing and services.
• Developed and led marketing effort to large scale healthcare organizations.
• Created strategic business plans and maintained costs to increase business growth.
• Managed daily billing, shipping, insurance issues and customer service.
• Ensured compliance with government regulations and developed systems to improve company
efficiency.
• Built relationships with home healthcare agencies and built referral base to attract more individual
clients.
• Spearheaded triple customer growth in first half of 2009 compared to 2008 and previous ownership
through perseverance and key marketing initiatives.
• Developed key relationships and marketing directives to secure one of the largest home healthcare
agencies in county in addition to most of their referral business.
• Worked directly with patients in-home to set up and train them how to use them.
• On-call 24/7 to meet the needs of the patients.
• Knowledgeable with many of the latest medical equipment and supplies.
• Worked with Medicare, Medicaid and other insurance services.
• Worked daily with patient care and comfort.
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ALLOW US TO HELP LLC, DFW & Grayson County, TX.................................................2006-2009


Entrepreneur, Owner, Real Estate Investor, Licensed Contractor
• Bought, rehabbed, sold & leased-to-own many properties in north Texas.
• Bought and rehabbed 28 single family homes since 2006.
• Currently have six properties under lease-to-own contractual agreement.

THE MICHAEL GROUP, DFW & Grayson County, TX......................................................2006-2009


Licensed Realtor
• 100% commissioned Agent for a company with over 600 employees in north Texas.
• Represented many sellers and buyers successfully.
• Excelled in the marketing and negotiating aspects of the business.

ALETHES LLC/AMERINET MORTGAGE, Sherman, Prosper and Garland, TX.............2004-2006


Branch Manager
• Opened and managed three branches - hired and trained loan officers as business grew.
• Provided initial customer contact and distributed services workload to loan officers.
• Resolved issues and provided key knowledge for independent loan officers throughout mortgage
development lifecycle.
• Served as Senior Loan Officer and worked directly with realtors, clients, processors, closers and title
company representatives.
• Developed and implemented marketing strategies to increase exposure and network with agents
• Streamlined programs and continuous process improvement measures for loan management to
ensure revenue growth.
• Routinely achieved top 10 loan officer ranking out of approximately 400 officers.
• Became subject matter expert in FHA loans and created niche for supporting clients with less-than-
optimal credit history.
• Developed invaluable report with numerous clients and referral sources.

METRO 1ST MORTGAGE, Richardson and Frisco, TX........................................................2002-2004


Senior Loan Officer
• Managed entire loan cycle from origination to closing.
• Worked with customers, realtors and banks to develop loans.
• Built workload to eventually start conducting numerous trainings for other loan officers and
supervising three employees.
• Achieved Top Producer of the Year in 2003 after seeking my own self-training and becoming
extremely knowledgeable despite little company assistance.
• Developed processes and forms for FHA loans – taught other officers on Down Payment Assistance,
marketing and other business building processes.
• Marketed intensively and built a healthy referral base from scratch.

THE TRIBUTE GOLF CLUB & HOTEL, The Colony, TX................................................2000-2002


Food & Beverage Director, Hotel Director
Successfully managed all Food & Beverage activities and Hotel operations for this unique, highly
acclaimed golf destination.
• Successfully met department numbers and budget requirements every month, but one.
• Organized and managed hands-on for approximately 700 banquets, tournaments, meetings and
weddings.
• Worked directly with businesses and the general public to meet all their needs.
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TANGLEWOOD RESORT & CONFERENCE CENTER, Pottsboro, TX.........................1996-2000


Director of Operations, Assistant F&B Director, Night Resort Manager
• Directed opening of new, high-volume waterfront café, pub and nightclub.
• Developed and led management hands-on of numerous banquets and entertainment functions.
Created and reviewed financial data, cash management and daily budgets.
• Managed promotions, live entertainment, employee payroll, staffing and accounting.
• Generated $60K+ in food and beverage revenue daily during three separate holiday weekends.
• Hired and trained 200+ employees to successfully operate new café, pub, nightclub and resort.
• Organized and managed well over 1000 banquets/meetings, including 100’s of weddings.
• Routinely met all budgets and goals on a monthly and yearly basis.
• Hands-on manager proficient in all aspects of resort management and food and beverage.
• Efficiently and tactfully managed and handled all situations at the resort from 5pm-2am+.

THE DEN AT FOLLOW, Lakewood, CO..............................................................................1993-1996


General Manager
• Successfully reduced expenses by 25% while increasing revenue by 75%.
• Developed and maintained efficient and effective inventory, logistics and operational management
systems.
• Organized and managed hands-on approx. 650 banquets, including approx 100 weddings.

ZEITGEIST. INC., Boulder, CO.............................................................................................1992-1993


Entrepreneur, Marketing & Sales Director
• Successfully launched new graphic design business.
• Initiated all sales to new clients and aided in the actual design of logos, promotional and advertising
campaigns, brochures, etc.
CONFI-DENTAL PRODUCTS, Lewisville, CO...................................................................1989-1992
Creative & Sales Director
• Traveled the world meeting with various clients and developing business relationships to produce
their products for them.
• Family owned private label dental product manufacturer providing individual brand packaged
products to companies internationally.
• Personally in-charge of all the creative, promotional and marketing items.

HIGHER EDUCATION/TRAINING

Grayson County College Grayson County, TX


Currently taking classes and enrolling in the Nursing program.
University of Colorado Boulder, CO
Achieved a Bachelors of Science degree in Journalism & Advertising.
University of Iowa, Iowa City, IA
Emphasis in business, writing, photography, public relations & communications.
Kirkwood Community College, Cedar Rapids, IA
Liberal Arts emphasis & maintained close to an “A” grade average.
Ron LeGrand School of Real Estate Investing, Nationwide
Achieved Masters Status while completing ten week-long individual courses.
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State of Texas Real Estate School (CCCC), McKinney, TX
Graduated at the top of the class & obtained Realtor’s license.

W. JAMES HOLDREN
771 Clearlake Drive • Prosper, Texas 75078
469.951.1216 cell • [email protected] or [email protected]

Dear Sir/Dear Madam:

Through proactive strategic marketing, key relationship building, customer service and problem solving, I
have successfully built both sales and service in the food and beverage, real estate, mortgage and healthcare
industries. I now seek a position with your company to gain further experience in HEALTHCARE while
attending Nursing School and furthering my career aspirations.

Some of my recent notable contributions while serving as Director of Cutting Edge Medical LLC, Owner of
Allow Us to Help LLC and as Branch Manager for Alethes LLC include:

• Developed inherent entrepreneur and leadership abilities while working well as a team member and
achieving goal-oriented instruction.
• Spearheaded triple customer growth in 1st half of 2009 compared to 2008 and previous ownership
through perseverance and key marketing initiatives for Cutting Edge Medical.
• Developed key relationships and marketing directives to secure one of the largest home healthcare
agencies in county in addition to most of their referral business.
• Gained extensive knowledge of medical equipment and supplies and how they function.
• Routinely achieved Top Ten Loan Officer ranking out of approximately 400 officers at Alethes and
Cupid Homes “Outstanding Lender of the Year.”
• Became subject matter expert in FHA loans and created niche for supporting clients with less-than-
optimal credit history.
• Achieved homeownership for many deserved first-time home owner families.
• Worked with Medicare, Medicaid and other insurance services.
• Knowledgeable with many of the latest medical equipment and supplies.
• Worked directly with patients in-home to set up and train them to use various medical equipment.
Worked daily with patient care and comfort.

For more details on how my proactive relationship building, communication and problem solving skills
have proven successful throughout my career, please review my resume and contact me at your earliest
convenience. Thank you in advance for your consideration and I look forward to hearing from you at your
earliest convenience.

Sincerely,

W. James Holdren
James Holdren Page 5 of 5

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