Final Report A Manifesto For Digital Messiness
Final Report A Manifesto For Digital Messiness
Final Report A Manifesto For Digital Messiness
Summary
This is a report from a short research project funded by the Communities and Culture
Network+. The project comprised a series of online articles written by a range of
academics and artists with the intention of contributing to the debate about the role
that digital media and social networking technologies play in supporting citizens to
play a more democratic role in society and live more fulfilled lives. The Manifesto for
Digital Messiness website (http://digitalbydefaultmanifesto.com/) hosts nine articles
that were written between April and July 2015. This report brings together the posts.
The website remains live and the opportunity remains for further postings to be
made.
Blog posts are republished below in chronological order. Hyperlinks are also added
as footnotes for convenience.
Contents
Why a Manifesto for Digital Messiness? ...........................................................2
Smart as in Smart Bomb, Tactful as in Human.................................................4
Private/public spaces, how we use them, and who they benefit.......................5
Digital proxies your online representatives? ..................................................7
You cant say politics on the internet? ..............................................................9
A Smart Countryside? How the Smart Cities agenda is
widening the urban-rural digital divide ............................................................12
Project profile: A Peoples Manifesto ..............................................................14
smART Cities ..................................................................................................16
Splacist Manifesto v2.0 ...................................................................................17
About the authors ...........................................................................................19
Page 2
http://digitalbirmingham.co.uk/project/the-roadmap-to-a-smarter-birmingham/
http://www.libdems.org.uk/read-the-full-manifesto
3
http://b.3cdn.net/labouruk/e1d45da42456423b8c_vwm6brbvb.pdf
4
https://s3-eu-west-1.amazonaws.com/manifesto2015/ConservativeManifesto2015.pdf
5
https://www.gov.uk/service-manual/communications/increasing-digital-takeup.html
6
http://www.scotland.gov.uk/Resource/0040/00407741.pdf
7
https://www.gov.uk/government/publications/government-digital-strategy/government-digital-strategy
8
http://www.tiara.org/blog/wp-content/uploads/2010/07/marwick_boyd_twitter_nms.pdf
2
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partly because they cannot handle the subtlety of social negotiation. Robots have
very high data-intelligence recall of information and logical speed but have little, if
any, capacity for emotional-intelligence.
The smart city infrastructure currently on offer is smart like a smart bomb. It can carry
out a task with ruthless focus but with no ability to consider or act on human
consequence (as smart bombs have shown us, high-tech smartness often does not
guarantee intended outcomes). Such task-driven smartness is an uncomfortable fit
with the messiness of actual civic life. Our street robots are data savants, that appear
unwilling to engage with even the simplest form of understanding or compromise.
It is useful to think of smart objects in terms of tact. Erving Goffman used tact to
describe the social negotiations of situation, including tactics of inattention,
withdrawal, and sensitivity to hints of unacceptable behaviour. Currently smart
systems use vast resources of interconnectedness and processing to fake context
awareness through simple pattern matching. However massive connectivity often
leads to context collapse, as offhand or private information resurfaces in
inappropriate situations. Perhaps what we need then is a call for Tactful Cities rather
than Smart ones. A robotic data savant bent on the rules it has been given by
advertisers or traffic wardens at the cost of all else is simply not tactful enough to
negotiate the real-world situations it will find itself in
Page 5
The more people become comfortable with these spaces, the more likely they are to
treat it as part of their everyday lives, and are often seen to be organising their social
lives (events to attend), or divulging personal information. This is likely to be because
they speak to people who were either friends offline before and ongoing, develop
new friendships, or form online bonds due to the local issues / places being
discussed.
The technology allows for this familiarity too is it so surprising for us to see text
speak in a Facebook post when we are using the same hardware (mobile phone)
and user interface (touch screen keyboard) in both text and Facebook interactions?
Hardly surprising at all that we see a whatever approach to language in such
spaces (Baron).
So why could this be a problem? If we want to make these public spaces our private
platforms, part of our individual mobilisation, then so be it? My concern is in who
might else be looking or reading. Aside of the obvious dangers of telling potential
burglars youre going away for a holiday, or divulging your mobile phone number to
strangers, we can apply Habermas assertion that third places have the potential to
form public opinion and inform organisations and governments.
If that is the intention of the citizens, it can be used to demonstrate a voice or
demand, but in other situations, such spaces can be trawled or mined for useful
quotes and soundbites without their knowledge. In one of my interviews with a local
volunteer who uses a hyperlocal page, he said he has often presented Facebook
comments from residents to police to prove a point, but it was unclear whether they
gave their consent for this.
In another case, a friend had posted a story to a hyperlocal page which the local
mainstream media picked up and turned into a blog post the problem here was that
not only did they fail to contact the originator of the story or the hyperlocal platform to
seek permission, but it was passed off in a way that suggested they had interviewed
her. Aside of the problems around theft of citizen digital labour and representing it on
a money-making platform, this was a citizens voice fished out of the pool and reappropriated without their knowledge.
So, is the payoff worth the risk? Do we get more from using such platforms to run,
speak about and organise our everyday lives than we lose by the potential for
comments to be taken out of context? Thats the question we should maybe be
asking ourselves with each interaction.
Page 6
My sister isnt able to deal with government and bureaucracy. So, with her
permission, I do her tax returns, applications for state benefits, and any other
tasks requiring digital, numeracy or literacy skills.
I also complete our fathers tax return.
Our mother wont go near the Internet.
In many elections, people can nominate proxies to vote for them if they
cannot get to their polling stations.
I am very able to take part in digital democracy Im almost never away from
at least one internet device. But what about
o Those who cant even afford a roof over their heads, let alone the
most basic feature-phone?
o People living in not-spots? (My prime example is friends who farm on
the west coast of Arran. They can only get very patchy dial-up
connections. Its hard enough for them to do necessary tasks such as
filling in DEFRAs online forms. I doubt whether they have the time or
patience for anything else online.
o Disabled people who cannot afford screen-readers etc. Being disabled
tends to lead to low income, so the people who need extra services
and equipment tend to be those who can least afford them.
o Any other people who cannot use the Internet to interact with the
digital-first/digital by default state? Online voting isnt that far away.
In fact it was an option in Edinburghs 2013 community council
elections. Most Universal Benefit2 claims will need to be made online3.
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https://twitter.com/oliverescobar/status/566518307839541248
https://www.gov.uk/universal-credit
3
http://www.adviceguide.org.uk/scotland/benefits_s/benefits_welfare_benefits_reform_e
/benefits_uc_universal_credit_new/benefits_uc_claiming_universal_credit/uc43_uc_how_do_you_clai
m_it.htm
4
http://en.wikipedia.org/wiki/Digital_divide
5
http://www.publicguardian-scotland.gov.uk/power-of-attorney
6
http://www.publicguardian-scotland.gov.uk/guardianship-orders
7
http://bruceryan.info/2015/03/13/digital-proxies-a-potential-new-research-area/
2
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Why are the CC digital channels that actually exist generally so poor? Some
dont say who the elected members are, others dont enable contact with the
CC not even a phone number, let alone an email address or contact form.
Why, of the 1100 existing CCs7 do only around 150 use Facebook and only
around 60 use Twitter8, which could host multi-way conversations about local
issues.
There are many potential reasons: for example, CCs are under-funded9 so they
cannot afford professional services; CC membership is unpaid, so members tend to
be retired and to not have time to do more than meet10. Such people are also more
likely to be trapped behind the digital divide. But reading Scotlands Digital Future: A
Strategy for Scotland11 (2011) led me to suspect another possibility the Scottish
Government does not support digital political engagement! Scotlands Digital
Future describes many very valid, positive digital aims. But its all about provision of
public services, growing a digital economy, building digital connectivity and
governance. The chapter on digital participation does not mention political
participation via the internet at all. Instead participation here means simply accessing
the internet, or learning via digital channels such as Glow12. That is, there is no
mention that we can influence our political representatives and systems via digital
channels, or take part in online political discussions.
This felt somewhat paradoxical after all, Scotlands own cyberNats may have
helped deliver the 2007 and 2011 SNP victories13. Similarly, the battle for Scottish
independence was fought online14, even though it may15 (or may not16) have been
lost on printed media. So, was Scotlands Digital Future simply an ignorable
anomaly?
Possibly not. The same things were said by the Scottish Government in 201317. The
Scottish Governments current Digital Scotland web page18, dated 31 March 2015,
centres on connectivity, digital public services, digital economy and digital
participation. The digital participation page19 links to
an archived web-page about the Digital Participation Charter20, so presumably
this Charter has expired. The Charter page again does not show that people can
participate in politics via digital channels.
Digital Scotland lets get on21 (April 2014). This document, while embracing the
unarguably laudable vision that a world class Digital Scotland is a Scotland for
everyone, again is silent on digital political participation.
Information about a National Movement spearheaded by the Scottish Council for
Voluntary Organisations22, but this is again about helping up to a million people
in Scotland [who] are missing the basic digital skills to get things done online.
While the digital projects this programme supports23 all seem worthwhile and
necessary, again calls to be politically digitally engaged are conspicuously
absent.
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http://stevenclift.com/
http://www.iidi.napier.ac.uk/c/publications/publicationid/13373555
http://www.donauuni.ac.at/imperia/md/content/department/gpa/zeg/bilder/cedem/cedem14/cedem14_proceedings_1st_
edition.pdf
3
https://brucemartinryan.files.wordpress.com/2014/08/bm-ryan-40070877-msc-dissertation.pdf
4
http://www.iidi.napier.ac.uk/c/publications/publicationid/13373555
http://www.euppublishing.com/doi/abs/10.3366/scot.2014.0045
2
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http://www.iidi.napier.ac.uk/c/downloads/downloadid/13381970
5
http://bruceryan.info/2015/02/04/digital-engagement-workshop-for-community-councillors-30-january2015
6
http://www.iidi.napier.ac.uk/c/news/newsid/133828
7
The fact that around 25% of CCs are missing is beyond this post and beyond my ken.
8
https://twitter.com/spartakan/lists/community-councils
9
http://reidfoundation.org/portfolio/the-silent-crisis-failure-and-revival-in-local-democracy-in-scotland
10
To be fair, this is not the full story: there are many CC members who spend long, unpaid and
unthanked hours on local matters. But in my experience, these are in the minority.
11
http://www.gov.scot/resource/doc/981/0114237.pdf
12
http://www.educationscotland.gov.uk/learningandteaching/approaches/ictineducation/glow/index.asp
13
http://www.betternation.org/2012/01/prediction-2012-death-of-the-cybernat
14
It continues to be fought online. See, for example, http://wingsoverscotland.com.
15
http://www.dailymail.co.uk/news/article-2758565/Tories-warn-Cameron-bloodbath-extra-cashScotland-Pledge-maintain-controversial-public-spending-formula-branded-minute-bribe.html
16
http://www.heraldscotland.com/politics/scottish-politics/the-vow-did-not-sway-the-referendum-resultnew-research-shows.121704244
17
http://www.scotlandsdigitalfuture.org
http://www.scotlandsdigitalfuture.org/digital-scotland-performs
18
http://www.gov.scot/Topics/Economy/digital
19
http://www.gov.scot/Topics/Economy/digital/Digital-Participation
20
http://wayback.archiveit.org/3011/20130201201833/http://www.scotland.gov.uk/News/Releases/2011/11/07133415
21
http://www.gov.scot/Resource/0044/00448804.pdf
22
http://www.scvo.org.uk/news-campaigns-policy/campaigns/digital-participation
23
http://digital.scvo.org.uk/projects
24
https://en.wikipedia.org/wiki/E-participation
25
http://blogs.scotland.gov.uk/digitalengagement
26
http://blogs.scotland.gov.uk/digitalengagement/2015/06/09/social-reporting-training-at-participationweek/
27
http://ideas.scotland.gov.uk/Open Data
28
http://socprojects.napier.ac.uk/edincc
29
http://digitalbydefaultmanifesto.com/2015/06/15/digital-proxies-your-online-representatives/
30
See, for example, http://gemeindebund.at
31
http://www.cpalc.org.uk/
32
https://www.youtube.com/watch?v=9lsOYSNPJTY
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The urban-rural digital divide conglomerates two different but related phenomena:
the digital divide, which broadly encompasses issues of class, gender, age and
ethnicity, alongside other variables such as geographical remoteness; and the
urban-rural divide which is incidentally characterised by some of the same
demographic variables, as well as reflecting inequalities based on accessibilities to
services such as healthcare, places of work and education as well as digital
infrastructures. Its no surprise then that, given that rural areas worldwide are
characterised by low levels of education, income and ageing populations, that these
areas are also typified by lower levels of digital participation.
These issues are exacerbated by poor access to the infrastructure required for digital
connectivity. Much of my early research at the dot.rural Digital Economy Hub1
(University of Aberdeen) from 2011 was focused on the availability of broadband
connectivity in rural and remote rural places. Over the last four years, in accordance
with Governments commitment to roll out better infrastructure across the whole of
the UK, major improvements have been seen. Yet in their latest report, Ofcom accept
that rural broadband speeds are still significantly lower than those found in urban
areas and the availability of superfast broadband in rural areas is much lower than in
cities2.
UK Government, via Broadband Delivery UK (BDUK) made a commitment to narrow
the urban-rural digital divide by rolling out improvements in broadband infrastructure
across the whole of the UK. But, as I have argued previously3, this commitment
contradicted another of their key aims to develop the fastest superfast nation in
Europe, in order to drive economic growth and innovation. This emphasis on
superfast networks has naturally centred around cities, given the large populations
(more economically viable in terms of service uptake) and the ease of installing
fibreoptic cable, in comparison with remote rural topographies. These advances have
gone hand in hand with a growing emphasis on the smart city a city where
technology is embraced to improve every aspect of urban life in a seemingly
uncomplicated relationship between increased technology and quality of life.
Other bloggers have done a great job of highlighting some of the dangers around
these kinds of assumptions, particularly in relation to issues of power, privacy and
trust. But here, I would like to ask a question does this Smart Cities narrative widen
the urban-rural divide further? For one thing, an emphasis on digital advances in
urban areas has led to less resources being directed to rural areas. So, even though
better broadband might have arrived in some rural communities, this is not usually on
a par with the advances being seen in cities, so that despite the improvements in
some areas, the divide widens (at least in terms of broadband speeds). This, I would
argue, leaves rural businesses, households and organisations at an increased
disadvantage, given that they are even less able to keep up with their urban
counterparts and engage fully in all aspects of [digital] society.
The changing nature of rural communities (urban outmigration, gentrification,
expanding industries including the creative, tourism and IT sectors) necessitates
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http://www.dotrural.ac.uk
http://stakeholders.ofcom.org.uk/binaries/research/infrastructure/2014/IR_3.pdf
3
http://www.abdn.ac.uk/socsci/documents/Townsend_Sthiaseelan_et_al_2013.pdf
2
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Question #1: If you were elected as Prime Minister in May 2015, what would
be the first thing you would say to the nation?
Question #2: Does democracy matter?
Question #3: We need a revolution because (finish this sentence)
The answers to these questions were recorded on a campaign stall set up in various
public spaces and also through a dedicated project website at www.revolution10.uk, as
part of a commission for Brighton Digital Festival 2014.
The space for dialogue that was opened up during my 3-4 minute encounters with
members of the public allowed them to openly express their views without fear of
criticism or challenge (with the caveat that I would not allow any overt discrimination
or hate speech). This in many ways turned out to be the most valuable part of the
project
The emotional impact of a typical performance of A Peoples Manifesto, elicited
responses such as Id vote for you even though I had made it clear that it was not
my intention to stand for office.
The utopian vision at the heart of the manifesto also led to comments along the lines
of I couldnt listen to it its too painful expressing the gulf between the world of
realpolitik and what many people want and believe in.
The manifesto also accurately reflects the everyday poeticism of peoples political
beliefs, even from those who at the start of an interview would insist they knew
nothing about politics.
Common themes centred on social justice, the environment and the need for
tolerance, cheek by jowl with support for immigration controls and concern about
benefit fraud.
These contradictions play themselves out in the structure of the piece, to highlight
the contrary popular opinions of liberal democracy, which are often socially
progressive and, at the same time, economically conservative.
The work was presented to an invited audience at the House of Commons on March
11th, hosted by my local MP Caroline Lucas and again at a symposium on Utopias
An Other World at the V&A in June.
A Peoples Manifesto is available at:
http://issuu.com/josephyoung1/docs/a_people___s_manifesto.docx?e=6673610/118
86248
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smART Cities
Published on July 9, 2015 at http://digitalbydefaultmanifesto.com/2015/07/09/smartcities/ by Peta Murphy-Burke
Artists are a vital part of a functioning
vibrant and diverse city space. With
the emergence of the Smart city,
arts and cultural organisations have
begun to explore and reinterpret the
experience of being in a city using
digital technologies.
The city is not just a physical location
but also one where digital
connections reach beyond
geographic boundaries. The smart city is enacted in many different ways: social
media is cultivated by the commercial sector to yield useful data, live transport
information is used to keep the city traffic flowing, open data stores are being run by
local authorities to make services more personal, more permeable and flexible.
The collective ambition is to connect the city as a system with an interoperability of
responsive services that make it a high functioning, living work and leisure space.
Networked citizens participate and consume city life on and offline, city-specific
marketing reaches out digitally to attract new visitors and new business and an
integral part of this offer is a vibrant cultural scene.
But artists have also been using the urban canvas to create new digitally driven
physical experiences. The Playable City Award1 run by i-shed in Bristol seeks a
playful response to city living. The first years winner, PAN design and research
studio2, assigned codes to street furniture: Hello Lamp Post3 enabled people to text
an object and begin a conversation, ask it a question, converse about the rain or
share a secret.
Projects like this opened out a new interaction between the public and the urban
environment. Folded Path4 by Circumstance5 shown at Supersonic Festival in
Birmingham, is described as a social composition. It uses individual GPS locative
speakers carried by audience members to create a moving orchestra. The
soundtrack is changed by the movement of people, echoes under railway bridges,
and interactions with the public space.
GPS located data is used in multiple ways by artists and heritage organisations who
have used the technology to embed site specific oral histories, maps, poetry and
social history to be accessed with smartphones or tablets.
International art collective MANIFEST.AR6, staged an unauthorised augmented
reality (AR) exhibition at MoMA New York in 2010, and showed work in 30 AR
Page 16
buildings as guerrilla activity at the 2011 Venice Biennale, taking art work literally
beyond the gallery walls and into an outdoor virtual space.
Mexico city lab Laboratorio para la Ciudad7 has been set up to explore civic
innovation, multidisciplinary groups working with data sets to look at the city systems
mapped against human behaviour to innovate for new systems, by cultivating and
prototyping in a research environment grassroots activity and entrepreneurship.
These artistic responses explore new ways of using the existing city infrastructure,
repurposing redundant buildings, creating a different experience in a public space,
and give an insight into the future of cities and how they will be used for multi layered
activities.
http://www.watershed.co.uk/playablecity
http://panstudio.co.uk/
3
http://www.hellolamppost.co.uk/
4
http://manyandvaried.org.uk/a_folded_path_-_exclusive_performance/
5
http://wearecircumstance.com/
6
http://www.manifestar.info/
7
http://labplc.mx/labforthecity/
2
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http://littleonion.posterous.com/
http://www.hannahnicklin.com/
3
http://npugh.co.uk/
2
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