BDL Ed QM 1

ELECTRONICS DIVISION
Quality Management
System Manual
Control Status :
Copy No.:
Issue No. : 02
Issue Date : 01-04-2010
Rev No.
Rev Date : 15-05-2015
: 06
Issued To :
Issued By :
(S.Mohana Rao)
Divisional Head & Management Representative
This Quality Management System Manual is the Property of Bharat Dynamics Limited, Electronics
Division. Its contents confirms to the requirements of ISO 9001:2008 Standard.
It shall not be reproduced either in part or in full without express written permission of Head,
Electronics Division,Bharat Dynamics Limited,Kanchanbagh,Hyderabad.
This Manual is to be returned to Head, Electronics Division Bharat Dynamics
Limited,Kanchanbagh,Hyderabad when the individual has no further requirement for it or when he
ceases to be an employee of Electronics Division BDL, Kanchanbagh, Hyderabad. This manual is
updated as & when necessary. Individuals in possession of the Controlled copies will receive
revisions or additions as and when issued. Obsolete versions shall be removed by the holders of
Controlled Copies. Uncontrolled copies shall not be distributed.
ELECTRONICS DIVISION
Bharat Dynamics Limited
Kanchanbagh
Hyderabad 500058
Control Status :
BDL ELECTRONICS DIVISION
Section No
1.0
Approved & Issued by :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Quality Management System Manual

TABLE OF CONTENTS
Section
No.
1.0
Page No
Issue No/Date
Rev No/Date
1 of 5
02/01-04-2010
06/15-05-2015
Description
Page No.
Table of Contents and Revision status
1
2
3
4
5
1
2
1
2
3
1
Rev
No.
5
3
3
2
1
3
2
0
0
0
0
1.1
Amendment Record
1.2
Abbreviations, Definitions and References
1.3
2.0
Distribution List
Company Profile
2.1
Profile of Electronic Division
3.0
Scope and Applicability
4.0
Quality Management System
4.1
General Requirements.
1
2
3
0
0
0
4.2
Documentation Requirements.
4.2.1
4.2.2
4.2.3
4.2.4
General
Quality Manual
Control of Documents
Control of Records
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
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TABLE OF CONTENTS
Control Status :
Section No :
Page No :
1.0
:
2 of 5
Issue No/Date :
02/01-04-2010
Rev No/Date
03/16-08 -2014

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Description
No.
5.1 / 5.2
Page
No.
Rev
No.
Management Commitment / Customer Focus
5.3
Quality Policy
5.4
Quality Planning
5.4.1
Quality Objectives
1
2
3
4
1
1
0
0
0
0
5.4.2
Quality Management System Planning
5.5
5.5.1
5.5.2
5.5.3
Responsibility, Authority and Communication

Responsibility and Authority
Management Representative
Internal Communication
5.6
Management Review
1
2
3
4
5
6
7
8
9
10
11
12
13
14
1
2
3
0
0
0
1
0
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0
0
01
01
01
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6.0
6.1
Resource Management
Provision of Resources
6.2
Human Resources
6.3
Infrastructure
1
1
2
3
4
5
1
2
3
4
5
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0
0
0
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BDL ELECTRONICS
DIVISION
Section

TABLE OF CONTENTS
Control Status :
Section No
1.0
Page No
3 of 5
Issue No Date
02/01-04-2010
Revision No Date :
03/20-07-2012

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Section
No.
6.4
Description
Page
No.
RevNo.
Work Environment
7.0
Product Realisation
1
2
0
0
7.1
Planning of Product Realisation
1
2
3
4
5
6
7
8
0
0
0
0
0
0
1
1
7.2
Customer Related Processes
7.3
Design and Development
7.4
Purchasing
1
2
3
4
5
6
7
8
9
0
0
0
0
0
0
0
1
1
7.5
Production and Service Provision
1
2
3
4
5
6
7
8
9
10
11
12
13
0
0
0
0
0
0
1
0
0
0
0
1
0
7.5.1.
7.5.2.
7.5.3
7.5.4.
7.5.5
Control of Production & Service Provision

Validation of Processes for Production & Service Provision
Identification & Traceability
Customer Property
Preservation of Product
BDL ELECTRONICS
DIVISION
TABLE OF CONTENTS
Control Status :
Section No
1.0
Page No
4 of 5
Issue No Date
02/01-04-2010
Revision No Date :
02/20-07-2012

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Section
No.
Description
14
15
16
17
18
19
Rev
No.
0
0
0
0
1
0
1
2
3
4
5
0
0
0
0
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Page No.
7.6
Control of Monitoring and Measuring Equipment
8.0
Measurement, Analysis and Improvement
8.1
8.2.1
8.2.2
8.2.3
8.2.4
Customer Satisfaction
Internal Audit
Monitoring and Measurement of Processes
Monitoring and Measurement of Product
8.3
Control of Non-Conforming Product
1
2
3
4
5
6
7
8
9
10
11
12
13
14
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BDL ELECTRONICS
DIVISION
TABLE OF CONTENTS
Section
No.
8.4
Control Status :
Section No
1.0
Page No
5 of 5
Issue No Date
02/01-04-2010
Revision No Date :
02/15-05-2015
Description
Page No.
Analysis of Data
1
2
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:
Name
: S.Mohana Rao
Div Head ED & MR
Rev
No.
0
0
3
4
5
0
0
0
8.5
Improvement
1
2
3
4
5
6
7
0
0
0
0
0
0
0
9.1
Master List of Work Instructions
1
2
1
1
9.2
Master List of Formats
1
2
3
4
5
6
0
1
0
0
0
0
9.3
List of procedures
1
2
0
0
9.4/Fig-1
9.4/Fig-2
BDL -Organisation Chart

ED-Organisation chart
1
2
1
1
10.0
Amendment Record(Issue : 01)
1
2
3
4
5
6
7
0
0
0
0
0
0
0
BDL ELECTRONICS
DIVISION
QUALITY MANAGEMENT SYSTEM MANUAL

AMENDMENT STATUS
SECTION
No.
PAGE No.
REV No.
DATE
00
01-04-2010
5.5
9&10 of 14
01
15-12-2010
7.2
7&8 of 8
01
15-12-2010
9.3
2 of 2
01
15-12-2010
Control Status :
Section No
1.1
Page No
1 of 2
Issue No Date
02/01-04-2010
Revision No Date :
00/16-08-2014
SECTION
No.
PAGE No.
REV No.

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
DATE
1.0
01
15-12-2010
1.1
1&3 of 5
01
15-12-2010
BDL ELECTRONICS
DIVISION

AMENDMENT STATUS
SECTION
No.
PAGE No.
Control Status :
REV No.
DATE
Section No
1.1
Page No
2 of 3
Issue No Date
02/01-04-2010
Revision No Date :
00/01-04-2010
SECTION
No.
PAGE No.
REV No.

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
DATE
BDL ELECTRONICS
DIVISION

AMENDMENT RECORD
SL
.N
O.
DATE
15-122010
Control Status :
ISSU
E
NO.
Section No
1.1
Page No
Issue No Date
:
:
1 of 2
02/01-04-2010
Revision No Date :
04/20-07-2012
SECTIO
N NO.
PAGE
NO.
NEW
REV.NO
.
CLAUSE/PA
RA NO.
5.5
4 of 14
01
iii(c)
Proj-Engg prepares and releases BOM

where ever required is added.
9of 14
01
Para xiii- (d)
Interaction with customer for delivery date

extension is deleted under Corp.Plg.
10of 14
01
02
DESCRIPTION OF CHANGE
Interaction with customer for delivery

date extension is added to
Corp.Commercial.
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Para xix - (a)
7.2
1.0
2
3
01
5.5.3
Clause
no:7.2.3
7 of 8
01
7.2.3,
Para 4.5
8 of 8
01
7.2.3,
Para 4.12
1 of 5
2 of 5
3 of 5
01
01
02
7.4
8 of 9
01
15-112011
02
3.0
1 of 1
01
8.3
7 of 8
01
7.4
8 of 9
9 of 9
01
01
Para 4.1
Para 4.3
20 of
20
01
Para 4.6
point (n)
7.5
7 of 19
8 of 19
01
2.1
1 of 1
01
7.5
18 of
19
01
1.0
1 of 5
3 of 5
4 of 5
03
02
01
BDL ELECTRONICS
DIVISION
Control Status :
Responsibility Matrix is modified as:

a)Amendment to contracts -- PPC
Delivery dare extension -Corp.Commercial
Para 4.5 is modified for PPC instead of
Corp.Plg.
Para 4.5 is added to incorporate the
responsibility of Corp.Commercial for
Interaction with customer for delivery date
extension
Revision no. is changed from 00 to 01.
01
30-062011
4.2
11 of
14
7.4.2
Para 4.1
Para 4.1 is modified for BOM instead of

PR for production items.
Othersis replaced with Defence
Institutions
Scope
Para
Para 4.2.1
Para 4.9
Para 4.10
para 3
Para (xi)
PPC/PROJ.ENGG.is replaced with QC

PR is replaced with P.O
PR is replaced with PR/BOM, para4.6
deleted and para 4,7 is modified by
including process and equipment.
CPLGis replaced with QC
Point (e) is deleted and added to

Corp.Comml.
Earlier paras 4.10 and 4.11 are renumbered
Man power table updated
para (ix) Periodic Quality audit of holding
stores once in six months will be carried
out for preserved itemsdeleted and
para( xi) modified by including Periodic
QualityAudit&renumbered
Revision no. is changed from 01 to 02 &
02 to 03
Section No
1.1

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

AMENDMENT RECORD
SL
.N
O.
DATE
ISSU
E
NO.
SECTIO
N NO.
PAGE
NO.
20-07-12
02
04
3.0
Rev. No. is updated from 01 to 02
1 of 5
04
4.2.4
1 of 5
04
4.2.4
2 of 5
02
5.5
3 of 5
03
7.5.5
4 of 5
5 of 5
5 of 5
02
01
01
8.3
9.1
9.2
3.0
1 of 1
4.2
4 of 20
5.5
4 of 14
7.1
1 of 3
Control Status :
10 of
20
17 of
20
4 of 14
12 of
19
8 of 8
1 of 2
2 of 6
Applicability
Para
02
01
4.1.3
01
5(b)
01
01
01
8.3
8 of 8
01
2 of 6
1.0
1 of 5
1 of 5
2 of 5
2 of 5

WI/ED/ENGG/01 is replaced with

WI/ED/PROJ ENGG/01
WI/ED/PROJ ENGG/01
Proj-Engg prepares and releases BOM
Iherever required is added.

WI/ED/PROJ ENGG/01
WI/ED/PROJ ENGG/01
22
01
05
01
03
03
A3 Electrical packages,SSE,CGC & SEU

of NAG,SFD & TAL are deleted &
Receiver and EDU of Konkurs-M are
added to existing products.
Para Proj-Engg prepares and

releases BOM indicating items as
per the list given by QC. Is
replaced with Traceability items list
is maintained after receipt from QC
and relevant instructions are
incorporated in the process sheets
4.2..3
9.2
ENGG is replaced with PROJ ENGG
01
1 of 2
3.1
12 of
19
9.1
ENGG is replaced with PROJ ENGG
iii
7.5
1.0
1.0
1.0
1 of 1
Page 2 of 2 is added.
10 of
20
17 of
20
4.2
02
02/15-05-2015
00
4.2
16-082014
Revision No Date :
DESCRIPTION OF CHANGE
1.1
2 of 2
02/01-04-2010
CLAUSE/PARA
NO.
section page
1.0
:
:
NEW
REV.N
O.
1 of
4
Page No
Issue No Date
SL.NO:35 to 49
FT/ED/ENGG/ from 01 to 15 is replaced

with FT/ED/PROJ ENGG/ from 01 to 15
1.0
1 of 5
1.1
5.3
5.4
2 of 2
1 of 1
1 of 4


Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
5.3
5.4
6
15-052015
Control Status :
02
1.0
1 of
1
1 of
4
1 of 5
01
5.3
1 of 1
Quality policy re-approved
01
5.4
1 of 4
Quality objectives re-approved
1.1
2 of 2
1 of 2
2 of 2
1 of 2
2 of 2
06
1.0
5 of 5
02
9.4
9.4/Fig-1
9.4/Fig-2
1 of 2
2 of 2
01
01
Fig.1
Fig.2
BDL Organisation Chart re-approved

ED Organisation Chart re-approved

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION

ABBREVIATIONS, DEFINITIONS
AND REFERENCES
Abb.
Abb.
ATGM
AGM
AHSP
AMC
Amd
Assy
BD
BDL
BOM
BU
CAR
CDO
CED
Chem
CMD
CMDS
Comm
Contd
Corp
CP
CPED
CS
CVO
CGC
D&E
Dept
Dir
Div
DOC
DRDL
DRDO
Drg
D (F)
D (P)
D (T)
ED
PROJ
ENGG
EDU
EP
Ext
Etc
Full FORM
Abbreviation
Anti Tank Guided Missiles
Additional General Manager
Authority Holding Sealed Particulars
Annual Maintenance Contract
Amendment
Assembly
Business Development
Bharat Dynamics Limited
Bill Of Material
Bhanur Unit
Corrective Action Report
Central Design Office
Civil Engg Dept
Chemical
Chairman and Managing Director
Counter Measure Dispensing System
Commercial
Continued
Corporate
Component Production
Central Plant Engg Department
Common Services.
Chief Vigilance Officer
Control & Guidance Computer
Design and Engineering
Department
Director
Division
Document Cell
Defence Research Development Lab.
Defence Research Development
Organization
Drawing
Director (Finance)
Director (Production)
Director (Technical)
Electronics Division
PROJECTS ENGINEERING
Abb.
Fabn
FI
Fig
Fin
FT
GM
GSD
HOD
HRD
HT
I/C
ICRR
IED
IFD
IG
IGQC
IGMP
IMM
IRV
ISO
ISTM
ITD
JOTNA
KBC
Lab
LAR
Ltd
M&ME
MOM
MOU
MPR
MR
MRS
MSQAA
NC
No
NDT
OEM
P&A
Electronic Delay Unit

Electro Plating
External
Etcetera
BDL
ELECTRONICS
Control Status :
Section No
1.2
Page No
1 of 3
Issue No/Date:
02/01-04-2010
Rev No /Date:
00/01-04-2010
Full FORM
Fabrication
Final Inspection
Figure
Finance
Format
General Manager
Ground Support Division
Head of the Department
Human Resource Development
Heat Treatment
In charge
Inspection cum Rework Report
Industrial Engineering Department
Intra Factory Demand
Inward Goods
Inward Goods Quality Control
Integrated Guided Missile Programme
Integrated Materials Management
Inspection cum Receipt Voucher
International Organization for Standardization.
Institute of Systems Technology and Management
Information Technology Division
Job Oriented Training Need Analysis
Kanchanbagh Complex
Laboratory
Lot Acceptance Report
Limited
Monitoring & Measuring Equipment
Minutes of Meeting
Memorandum of Understanding
Material Purchase Requisition
Material Requisition Slip
Missile System Quality Assurance Agency
Non Conformance
Number
Non Destructive Testing
Original Equipment Manufacturer
Personnel and Administration
Section No
1.2

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Page No
AND REFERENCES
Abb.
PCM
PDC
PDI
PDU
PPC
Prod
PRV
PRU
PSG
PSL
PSU
QC
QMS
QMSM
QMSP
QT/AT
RB
Ref
Rev
SC
SFD
SSE
SCU
SEU
Sect
Sign
SI
SM&PM
Stds
STV
TAL
Tech
TSD
VDG
WI
WO
w.r.t
Wt
Full FORM
2 of 3
Issue No /Date :
02/01-04-2010
Rev No /Date :
00/01-04-2010
Full FORM
Section No
1.2
Abb.
Production control manager

Probable Date of completion
Post Delivery Instructions
Power Distribution Unit
Production planning and Control
Production
Provisional Receipt Voucher
Pyro Relay Unit
Product Service Group
Process Serial Number
Public Sector Undertaking
Quality Control
Quality Management System Procedure
Qualification Testing/Acceptance testing.
Receipt Bay
Reference
Revision
Sub Contractor
Submarine Fired Decoy
Servo Seeker Electronics
Servo Control Unit
Servo Electronics Unit
Section
Signature
Serial
Scheduled Maintainance & preventive
Maintenance
Standards
Stock Transfer Voucher
Torpedo Advance Lightweight
Technical
Technical services Department
Vendor Development Group
Work instructions
Work Order
With Respect to
weight
BDL ELECTRONICS
DIVISION
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

AND REFERENCES
Page No
::
3 of 3
Issue No/Date :
02/01-04-2010
Rev No /Date :
00/01-04-2010
DEFINITION / CLARIFICATIONS :
For Describing the operation in this manual, the third person singular pronoun is always referred to masculine gender. It
however applies to both the gender i.e wherever he / him / his is written in , It also means she / her / etc.
The term Supplier as used in the ISO 9001:2008 standards is split into two types based on the product supplied.
The suppliers of standard products and products as per their Design are termed VENDORS.
Suppliers who undertake conversion of materials supplied by BDL in accordance with BDL Specifications are
termed as SUB-CONTRACTORS.
Not withstanding above, the term VENDOR includes sub contractors unless otherwise stated.
All other terms are as defined in ISO 9000:2005
REFERENCES
1. ISO 9000 : 2005 -
Quality Management Systems

Fundamentals and Vocabulary.
2. ISO 9001 : 2008 -
Quality Management Systems Requirements.
3. ISO 9004 : 2000 -
Quality Management Systems

Guidelines for Performance Improvement.
BDL ELECTRONICS
DIVISION
DISTRIBUTION LIST
Section No
1.3
Page No
1 of 1
Issue No /Date :
02/01-04-2010
Rev No /Date :
01/01-04-2010
DISTRIBUTION LIST
This manual is a controlled document and copies are issued to the following officers and they are responsible for the
manual, its implementation, maintenance and circulation. Controlled copies are stamped in Red ink.
Copy No
Control Status :
HOLDER OF CONTROLLED COPY

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Concerned Functional Director

MR and Divisional Head (Electronics Division)
Head QC
Head PROD
Head IMM
Head PPC
Head PROJ ENGG
Head Corporate-QC
Head HRD
Head BD
Head CENTRAL PED
Head CORP. PLG
to 17Reference Copies
( Held by PROJ ENGG Dept. for distribution to Auditors on returnable basis)
2
3
6
7
8
9
10
11
12
13
NOTE:
This Manual may be borrowed or reviewed by other concerned personnel and thus may not always remain permanently
with the said holder. Copies of the Manual may be given to other persons concerned including customers.These copies are
stamped "For information only" and are not subject to revision service and numbered from 101 onwards. Photo copies of
the Controlled Manual are not permitted. No Uncontrolled copy is allowed in the Work areas.
BDL ELECTRONICS
DIVISION
COMPANY PROFILE
Section No
2.0
Page No
1 of 1
Issue No /Date :
02/01-04-2010
Rev No /Date :
00/01-04-2010
COMPANY PROFILE
(FOR INFORMATION ONLY NOT SUBJECT TO ASSESSMENT CHANGE PROCEDURES)
2.1
Bharat Dynamics Limited is a Government of India Enterprise under Ministry of Defence. It has three
geographically separated units in Andhra Pradesh - one at Kanchanbagh,as Corporate & Production known as KBC and
other two are at Bhanur in Medak District, known as BU & Vishakhapatnam Unit (VU) respectively.
2.2
BHARAT DYNAMICS LIMITED is the prime Production agency identified for
of Missiles, launching systems for the Indian Armed Forces.
manufacture and supply
ELECTRONICS DIVISION of BHARAT DYNAMICS LIMITED is Part of

Kanchanbagh complex Hyderabad.It is engaged in Manufacture and
supply of Electronic systems like Launchers, Test equipments and
Control Units used in weapons for Armed Forces & other Divisions
of BDL.
MISSION:
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
THE MISSION OF BDL IS TO ESTABLISH ITSELF AS AN AEROSPACE

INDUSTRY
AND SIMULTANEOUSLY EMERGE AS A SOPHISTICATED SELF-SUFFICIENT HIGH TECHNOLOGY
ENTERPRISE SERVING THE DEVELOPMENTAL NEEDS OF THE NATION.
The Quality Policy statement of BDL which will enable achievement of the Mission is
covered in Section 5.3. These statements indicate the commitment of Top Management
to Quality Management System.
BDL ELECTRONICS
DIVISION

PROFILE OF ELECTRONICS DIVISION
Section No
2.1
Page No
1 of 1
Issue No /Date :
02/01-04-2010
Rev No /Date
01/15-11-2011
PROFILE OF ELECTRONICS DIVISION

1.
Electronics Division is one of the Divisions at Kanchanbagh Complex.
This Division is engaged in Production of Electronic systems for Armed forces and other Users.
2.
FACILITIES
A modern well laid-out Production Facility available, as follows:
a) ASSEMBLY
-
Mechanical Assembly
PCB Assembly
Wiring harness Prod , Wave Soldering Machine
Testing & Tuning
Final Integration
b) TESTING
- Electrical / Electronic systems test facility.
- Environmental Test facility
3.
MAN POWER
The strength of executives and non-excutives is about 22 and 59 respectively.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
EXECUTIVES
22
NON-EXECUTIVES:
CORE STRUCTURE:
PRODUCTION
23
TECHNO STRUCTURE:
QC ,PPC
IMM, PROJ-ENGG
SUPPORT SERVICES:
34
P&A
02
TOTAL
81
BDL ELECTRONICS
DIVISION
Section No
3.0
Page No
1 of 1
IssueNo /Date :
SCOPE AND APPLICABILITY
Rev No /Date
02/01-04-2010
:
02/20-07-2012
SCOPE
Manufacture and supply of Electronic systems like Launchers, Test
equipments and Control Units used in weapons for Armed Forces &
Defence Institutions.
APPLICABILITY
This manual describes the organization of BDL,Electronics Division and defines the systems and procedures for
maintenance of the Division's QMS. It complies with the requirements of the International Standard ISO 9001: 2008
Electronic Division is engaged in Production of Electronic systems used for Armed forces, against the Indent from the
users or Inter Factory Demand from the other Divisions of BDL.
The Quality Management System described in this manual along with its other related documents applies to Production
and supply of multiple types of Electronic Products against indents from Armed Forces and other divisions of BDL.
The current Products to which the Scope of QMS applies are as below:a.
b.
c.
COUNTER MEASURE DISPENSING SYSTEM (CMDS).

SCU, PDU & PRU of AKASH project
Receiver and EDU of Konkurs-M
EXCLUSIONS
This system does not apply to :
Development orders like prototype Products, to be supplied to customers where the design is not finalized.
Indents from Armed Forces for items like training aids.

Section 7.3 of ISO 9001 : 2008 Design and Development.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION

QUALITY MANAGEMENT SYSTEM
GENERAL REQUIREMENTS
4.0
QUALITY MANAGEMENT SYSTEM
4.1
GENERAL REQUIREMENTS:-
Section No
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This manual is the Quality Management System Manual and referred as L1 manual or Leve-I
Manual .
b) The QMS documentation of BDL Electronics Divison described in Section 4.2
c) Management Representative along with all HODs and Corporate-QC personnel is
responsible to establish, document, implement, maintain and continuously improve the QMS in
accordance with the International Standard ISO 9001 2008.
d) While formulating the QMS, following have been considered.
The processes needed and their application throughout the organization are determined (depicted in Sec.No 4.2).
The sequence and interaction between various processes is shown at the end of the Sec4.1.
Criteria and Methods needed to ensure the effective operation and control of processes are determined. (Refer
procedure of clause 8.1..i.e., Measurement, Analysis and Improvment)
The availability of resources and information necessary to support operation and monitoring of QMS process
(Described in Sec 6.1 of this manual).
Monitoring, Measuring where applicable and Analysis of the processes(Described in Sec.8).
Actions necessary to ensure continual improvement of processes(Described in Sec.8.5).
The following processes are out sourced :
i) Manufacture of Components subcontracted as per BDL specifications including the sub
processes involved there in. Such sub processes may include special processes.
Details of controls on above processes are covered in Para c) under clause 8.2.3 and Para 4.1 under procedure
ED / QMSP / 8.2.4 / 01.
The type and extent of control to be applied to outsourced processes are explained in Sec 7.4 and 8.2.4.
The control of outsourced process takes into account following factors
Potential impact of outsourced process on product conformity
ii) Degree to which existing controls are shared.
The capability of achieving the necessary controls through the application of procedures given in Sec 7.4 and
8.2.4.
BDL ELECTRONICS
DIVISION
Control Status :
Section No
Page No
:
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4.1
2 of 3
02/01-04-2010

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Rev No /Date
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SEQUENCE OF PROCESS
Continual Improvement
All Executives
C
U
S
T
O
M
C
Management
Responsibiliy
Responsibility,
Authority&
Communication
Management
Review
Corrective&
Preventive
QMS
Planning
Data
Analysis
Work
Environment
Purchasing
Control of Monitoring
& Measuring
Equipment
MEASUREMENT
AND
ANALYSIS
Identification &
Traceability
A
T
I
S
Customer
Property
Validation of
Processes
Control of
Production
Product
Preservation
of Product
PRODUCT REALISATION
A
C
BDL ELECTRONICS
DIVISION
R
E
Monotoring
&Measurement of
Processes
E
Q
T
O
Monitoring &
Measuring of Product
Customer
Related
Processes
U
S
Control of NC Product
Quality
Policy
Provision
Human
Infraof
Resources
structure
Resources
RESOURCE MANAGEMENT
Internal Audit
Section No
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Page No
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PROCESSES AND THEIR INTERACTION
Processes
Defined in
Primary Function
Resource Allocation, Monitoring,

improvement
6.1, 5.6, 8.2.2, 5.4.1,

8.5
Top Management
All Functions.
Training
6.2.2
HRD
All Functions
Sl.No
1
Control Status :
Interact With

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Contract Review Dispatch
Purchase
7.4
Storage
7.5.5
PPC, PROD, QC
PROJ ENGG
PPC, QC
Outsourced Process
8.2.3
PPC, PROJ ENGG, QC
Control of Production
7.5.1
Validation of Processes
7.5.2
Inspection and Testing
CORP. PLG
IMM
PROD
PROJ ENGG, PPC,QC

PROJ ENGG , QC
8.2.4
QC
IMM, PROD, PPC
Control of M & ME
7.6
IMM, PROD
7.5.3
IMM, PROD, PPC
Control of Non-conformance
8.3
IMM,PROD,PPC,
PROJ ENGG
Customer Complaints
8.5.2
QC, PPC
8.2.1
Concerned Functions
Maintenance
6.3
8
9
7.2, 7.5.5
CORP PLG, PPC

STORES
Planning
Communication Improvement.
CPED
7.1
4.2.3
5.5.3
8.5
QC, PROD, IMM
PPC
PROD,IMM,CORP,
PLG,PROJ ENGG,QC.
All functions
All functions
All functions
All
functions
BDL ELECTRONICS
DIVISION
DOCUMENTATION REQUIREMENTS
Section No
4.2
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4.2.1 GENERAL
The Quality Management System documentation of Electronics Division, consists of following:
Documented statements of a Quality Policy and Quality Objectives.
Quality Policy Statement given in Sec-5.3.
Quality Objectives Statement described in Sec-5.4.1.
A Quality Management Systems Manual Level I which includes procedures ( Level-2) needed for BDL Electronics
Division activities.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
For ease of handling & reference the Level 2 procedures in QMSP are physically integrated into Level I QMSM
document such that procedures pertaining to a given Section/clause number are included such that they immediately
follow the relevant Section/clause.
Other Documents needed by Electronics Division to ensure the effective planning, operation and control of its processes
like Work Instructions, BOM, Design documents, drawings, QT/AT Documents, Process sheets Level 3
Records and Formats - Level -4.
The document Quality System is prepared as per procedure ED/QMSP/4.2.1/01.
4.2.2 QUALITY MANUAL
The following points are covered in Quality Management System Manual.
The scope of QMS i.e. Manufacture and supply of Electronic systems, all clauses of ISO 9001:2008 are applicable except
7.3 Design and Development, as the designs are provided by Customers.
The Quality Policy and Quality Objectives of the Organization.
The documented procedures established for the QMS are included in QMSM (L1)
The interaction between the processes of the QMS is described at the end of the section.
A list of Work instructions is given at Annexure I & Formats at Annexure II.
BDL ELECTRONICS
DIVISION
4.2.3
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CONTROL OF DOCUMENTS
Documents required by the Quality Management System are controlled.
Documented procedure ED/QMSP/4.2.3/ 01 and ED/QMSP/4.2.3/ 02 define the controls on documents, which ensure the
following:
Approval of documents for adequacy prior to issue.
Review and Updating as necessary and re-approval of documents.
Changes and the current revision status of documents
are identified.
Relevant versions of applicable documents are available at point of use.
Documents remain legible and readily identifiable.
Documents of external origin determined by the organization to be necessary for
planning and operation of QMS are identified & their distribution controlled.
Prevent the unintended use of obsolete documents.
Master lists are maintained for various types of documents by the issuing authority.
The list of work instructions is given in the Annexure I (section 9.1)
CONTROL OF RECORDS
The following controls are established and maintained on Records
Records established to provide evidence of conformity to requirements of the effective operation of the QMS.
Records are ensured to remain legible, readily identified and retrievable.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
The documented procedure : ED/QMSP/4.2.4/01, defines the controls needed for the identification, storage,
protection, retrieval, retention time and disposition of records.
The list of formats is documented in Annexure II (section 9.2)
5.
REFERENCE :
Procedure: ED / QMSP / 4.2.4 / 01 Control of records
BDL ELECTRONICS
DIVISION
Section No :
4.2
Page No
3 of 20
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RevNo/Date :
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ED/QMSP/4.2.2/01 PROCEDURE FOR QUALITY SYSTEM DOCUMENTATION

-- DOCUMENTATION OVERVIEW & STRUCTURE
1. PURPOSE AND SCOPE
To evolve a standardized system of preparing documents related to QMS.
2. AUTHORITY FOR DOCUMENTATION
The authority for approval of this Procedure and its amendments is Divisional Head.The procedure is issued by MR.
3.1
3.2
3. RESPONSIBILITY AND AUTHORITY FOR IMPLEMENTATION

Primary : Divisional Head, MR, All HODs.
Secondary
: PROJ ENGG.
4. PROCEDURE
4.1
Quality System Documentation
The Quality System Documents are prepared in 4 levels. These four levels of documents are :Level 1.
Level 2.
Level 3.
Level 4.
Quality Management System Manual (QMSM)

Quality Management System Procedures(QMSP)
Work Instructions and other documents.
Formats,Records & Registers etc.
The different levels and their application are explained by documentation triangle shown in page 6 of 20.
Level 1. Quality Management System Manual
The different levels and their applications are explained by a documentation triangle shown in page 6 of 20.
The Quality Management System Manual is the Level 1 document detailing the Quality related systems of organization
and responsibilities of interrelated functions to achieve the Quality Policy and objectives. The Manual is also referred to in
its short form QMSM, Level 1 or L1 Manual or Apex Manual.The QMSM is supported by level-2 and level-3
documents and level-4
Records.
BDL ELECTRONICS
DIVISION
Control Status :
Section No
4.2

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Page No
4 of 20
Issue No/Date :
Rev No /Date
02/01-04-2010
:
01/20-07-2012
Level 2. Quality Management System Procedures(QMSP)

The Level I Manual includes detailed procedures pertinent to each section.
These are detailed procedures.The procedures relevant to a QMSM setion are included at the end of the particular section.
Thus at the end of the section 7.4 purchasing QMSP Quality Management System Procedures relevant to 7.4 clause are
added. QMSP procedures include downward reference to Level-3 documents at the end of a particular procedure.
QMSP is supported by Level-3 documents (i.e work instructions and other documents) and level-4 Formats and Records.
Level 3. Documents - Work Instructions and other Documents.
The Level 3 documents are Job/ Work Instructions namely:
Process sheets issued by PROJ ENGG.
Work Instructions prepared by Departments
Quality Plans prepared by QC Dept.
Master lists prepared by PROJ Engg.
Approved Vendor list prepared by IMM.
4.1.4
Level 4. Formats, Records and Registers
The Level 4 documents consist of various formats and records used in departments such as Inspection reports, Concession
acceptance reports, periodical test reports, calibration records, issue registers for documents.The details of records and
also Approved specimen Formats where applicable are given in the relevant procedures and/or Work Instructions.
4.2 Contents and Numbering System of Documents
4.2.1 The contents of Level 1 document Quality Management System Manual are as follows.
The document is divided into various sections. The sections numbered after 4.0 correspond
to ISO 9001:2008 clauses of Quality system requirements as shown in example given below.
Example: Section no. 8.2 of QMSM corresponds to Clause 8.2 of ISO 9001 :2008
The procedure (QMSP) Level 2 document of each section where applicable is structured as given below :
PURPOSE AND SCOPE
AUTHORITY FOR DOCUMENTATION
RESPONSIBILITY AND AUTHORITY FOR IMPLEMENTATION
PROCEDURE
REFERENCE
RECORDS
BDL ELECTRONICS
DIVISION
Section No
4.2
Page No
5 of 20
Issue No /Date :
Rev No /Date
02/01-04-2010
:
00/01-04-2010
The reference portion gives the relevant ISO 9001 : 2008 Clause, related procedures and Level
- 3 Documents in the Quality System documentation.
The numbering system given to Quality Management System Related Procedures is illustrated in the following example.
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Example:
The number of a procedure ED/QMSP/5.6/01 is containing four portions.
The first portion of letters ED indicate the Electronics Division of BDL
The second portion QMSP indicates that document is a Quality Management System Procedure
The third portion is numerical and indicates the relevant clause number as per ISO 9001 :2008, in this case 5.6.
The last portion of the number, in this case 01, indicates that this is the first procedure prepared under relevant clause 5.6.
4.2.2 The contents of Level 3 document like Work Instruction is structured as given below, where
applicable
PURPOSE AND SCOPE

INSTRUCTIONS
REFERENCE
RECORDS
The reference portion gives the relevant Level1documents in the Quality System documentation.
The numbering system of Work Instructions prepared by departments is illustrated in the example given below:
Example:
WI/ED/QC/IGQC/01 indicates the work instruction is prepared by IGQC section of QC department of Electronics
Division. The number 01 is a unique number among the work instructions prepared by QC.
Level 4 Formats
Level 4 documents Formats for Reports, Records, Registers etc are approved and controlled by concerned HOD. Any
modification in formats is denoted by suffixing alphabets after the Sl.No.. Revision levels shall be maintained by the
department in Master list of formats.The Numbering system for the formats is as per example given below:
BDL ELECTRONICS
DIVISION
Section No
4.2
Page No
6 of 20
Issue No/Date :
02/01-04-2010
Rev No /Date :
00/01-04-2010
Example:
FT/ED/IMM/STR /001
- No letter original version.
FT/ED/IMM/STR/001/ A - A First Revision.
FT/ED/IMM/STR/001/ B - B Second Revision.
FT/ED/IMM/STR/001/C
- C Third Revision and so on.
FT/ED/IMM/STR/01 indicates the format is prepared by stores section of IMM department of
Division The number 01 is a unique number among the formats prepared and used by IMM.
Approval and Issue of Quality System Documents
The above mentioned Quality System documents are Approved, Issued and Controlled as per
procedure ED/QMSP/4.2.3/01 & 02.
4.5
Documentation Triangle
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Electronics
Level-1
QMSM
Level-2
QMSP
Level-3
QMS Work Instrctions,Process
Sheets,Design documents,QT/AT
Documents
Level-4
.
Formats, Registers,Records,Test Reports,

Calibration Reports,Data sheets
BDL ELECTRONICS
DIVISION
SectionNo
4.2
Page No
7 of 20
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Rev No /Date :
00/01-04-2010
5. REFERENCE
a) ISO 9001 :2008 Clause 4.2 Documentation Requirements.
b) Section 4.2.1 of Quality Management System Manual.
c) Procedures:
ED/QMSP/4.2.3/01
Control of Documents, Approval and Issue.
ED/QMSP/4.2.3/02
Changes and Modifications of controlled documents.
ED/QMSP/4.2.4/01 Control of Records.
RECORDS
Nil
ED/QMSP/4.2.3/01 PROCEDURE FOR CONTROL OF DOCUMENTS- APPROVAL AND ISSUE

PURPOSE AND SCOPE
To ensure approval, issue and control of quality system related documents.
This procedure is applicable to all documents related to QMS of ED.
The authority for approval of this Procedure and its amendments is Divisional Head. The procedure is issued by MR.
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
3.
3.1 Primary : Divisional Head, MR, All HODs,HRD,Corp Planning,BD,CPED.

Secondary : All Executives.
PROCEDURE:
4.1
The quality related documents are broadly classified as follows.
Type of Document
a) Quality Management System
Manual
(See Appendix 1 / 4.2.3)
Approved by
Divisional Head
b) Departmental documents &

Work Instructions
f)
Section No
4.2
Page No
8 of 20
Rev No /Date
Type of Document
e) Design Documents
PROJ ENGG.
Issue No/Date :
Standards and related

documents
HODs
Head PROJ ENGG.
BDL ELECTRONICS
DIVISION
d)
MR
HODs
c) Process Sheets
Issued by
02/01-04-2010
:
00/01-04-2010
Approved by
-
Issued by
CDO/ PROJ ENGG

Designer/Indenter
QT/AT
PROJ ENGG
Designer/Indenter
g)
Production Tool Drawings
Head PROJ ENGG
PROJ ENGG
h)
Documents of External Origin
Source Agency
Respective HOD.
PROJ ENGG
All documents are stored in secured places so that they are accessible only to the
authorized persons.
4.3 Required number of copies of these documents are issued to the authorized user in the division. A record of the
same is maintained by issuing authority.
4.4
PROJ ENGG. Dept. assists MR for safe custody of QMSM master copy. They also assist MR
for distribution of QMSM and maintenance of related records.
4.5
The issuing authorities mentioned in Table under Para 4.1 and staff authorized by him are
responsible to carry out following functions related to documents controlled by them :
Maintain a distribution list of recipients of controlled documents.
Maintain distribution record of controlled documents giving details of revisions.
Ensure Controlled Copy stamp in red is affixed to all pages of controlled documents.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Ensure that all controlled documents are approved by appropriate authority.

Ensure that record of amendment of controlled documents is maintained.
Maintain master list of controlled documents issued along with information like revision
status, no. of pages.
4.6
a) Para 4.5 e) and f) for QMSM are integrated in to the document itself hence not separately
maintained.
b) In case of drawings & process sheet Para 4.5 a) and b) are followed only when these
documents are issued to a specific person as regular issue & for future retention.
BDL ELECTRONICS
DIVISION
Section No
Page No
4.2
9 of 20
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Rev No /Date :
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If drawings and process sheets are enclosed to work-orders Para 4.3 i) and ii) are not
followed.However in
such cases PPC marks Work Order number on the Drawing/Process Sheet.
In case of continuous Computer printouts the Top page only gives document control information which includes
total No of Pages in print out. For ex:- Approved Vendors List.
4.7
Corrections on the original/ copies of these documents are carried out by the issuing authorities only.
4.8
Changes and modifications to documents are controlled as per procedure ED/QMSP/4.2.3/ 02
4.9
It is the responsibility of the users to ensure that the latest and approved documents only are maintained for use
and obsolete/ disfigured/ inapplicable documents are destroyed.
A master list is prepared by the issuing authorities which identifies the current revision level of
document to preclude the use of non-applicable documents. This list is updated and maintained by the concerned HODs
as and when any document is revised.
4.11 Uncontrolled copies of controlled documents are not allowed in work areas.
4.12 In case of Drawings revised ones are issued to users. Therefore Para 4.5 regarding
distribution is not applicable.
4.13 The following documents of external origin are necessary for planning and operation of
QMS are as follows:
Drawings for IFD components supplied by indenting division.
Process sheets for IFD components, where and if supplied by indenting division.
Drawings supplied by customers.
Drawings / Documents supplied by Designer / Collaborator / OEM.
Equipment operation/maintenance manual.
The safe custody of these documents is covered in work instructions of concerned department
-Engg , CDO , Doc. Cell.
In case of a master list of Equipment operation/ maintanance Manual contains the following
information:
BDL ELECTRONICS
DIVISION
Control Status :
Section No
4.2

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
like Proj

Page No
10 of 20
Issue No /Date :
02/01-04-2010
Rev No /Date :
01/20-07-2012
Serial no of Document
Title of Document
Brief Description (Including no of Volumes, Pages, Source of Document etc.)
Purpose of retention and need to preserve document
Custodian under whose custody document is available.
The above master list may be generally required to be maintained by PED, QC, CP, Assy,
and Metrology.
ITD, Standards Lab
The Documents of external origin(DEO) shall be numbered as DEO/ED/PROJ-ENGG/01.

5. REFERENCE
a) ISO 9001 : 2008 Clause 4.2.3 Document and data control
b) Work Instructions: WI/ED/PROJ ENGG/01
RECORDS
a) Master list of drawings and process sheets with latest revision number in PROJ ENGG.
b) Issue register for QT/AT documents at PROJ ENGG.
c) Master list of tool drawings / Test jigs in PROJ ENGG.
d) Issue register for Drawings at PROJ ENGG.
e) List of National and International standards.
f) Issue register for Controlled copies of QMSM with MR
g) Master list of Work Instructions.
Appendix 1/4.2.3
QUALITY MANAGEMENT SYSTEM DOCUMENTS

QMSM
QMSP
Quality Management System Manual.
Quality Management System Procedures.
BDL ELECTRONICS
DIVISION
Section No
4.2
Page No
11 of 20
Issue No/Date :
02/01-04-2010
Rev No /Date :
00/01-04-2010
Appendix 2/4.2.3
DEPARTMENTAL DOCUMENTS
QMS Work instructions
Reference documents/instructions generated within the department for internal use.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Master list of documents.

Appendix 3/4.2.3
PROCESS SHEETS PREPARED BY METHODS
Sl.No.
PROJECT
PROJECT CODE
PROCESS SERIAL NUMBER(PSL)
CMDS
77
7701 to 7799
A3
69
6901 to 6999
3.
4.
AKASH
5.
NAG
SFD
37
9153 to 9162
40
9587 to 9592
41
9577
to 9590
6.
KONKURS
9619 to 9623
49
Appendix 4/4.2.3
STANDARD & RELATED DOCUMENTS
National Standards issued by BIS.
ISO 9000 Standards issued by BIS, on behalf of ISO.
Company data sheets
Company Standards.
Appendix 5/4.2.3
MANUFACTURING FILE FOR CMDS
Appendix 5.1/4.2.3
Manufacturing File for CMDS SUB ASSEMBLIES:
1. In- House (D&E) designer documents
BDL ELECTRONICS
DIVISION
Section No
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Page No
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2. Production Documents and drawings

3. Testing Documents
Appendix 5.2/4.2.3
5.2 Manufacturing File for A3 Relay packages
Designer drawings supplied by M/s ASL
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Production Drawings
QAP and QT/AT documents
Appendix 5.3/4.2.3
5.3 Manufacturing File for SFD
Designer drawings supplied by NAVAL
Production Drawings
QAP and QT/AT documents
Appendix 5.4/4.2.3
5.4 Manufacturing File for AKASH SUB ASSEMBLIES(PDU,PRU,SCU)
Designer drawings supplied by DRDL
Production Drawings
MQAP and QAP documents
Appendix 5.5/4.2.3
5.5 Manufacturing File for NAG SUB ASSEMBLIES(SEU,CGC,SSE)
Designer drawings supplied by M/s DRDL
Production Drawings
QT/AT documents
BDL ELECTRONICS
DIVISION
Section No
4.2
Page No
13 of 20
Issue No /Date :
02/01-04-2010
Rev No /Date :
00/01-04-2010
Appendix 5.6/4.2.3
5.6 Manufacturing File for KONKURS SUB ASSEMBLIES(RECEIVER,EDU)
Designer drawings supplied by BDL-BHANUR
Production Drawings
QT/AT documents
Appendix 6/4.2.3
DEFINITION FILE FOR ALL THE PROJECTS
Components, sub assembly, main assembly drawings and documents related to all the projects
mentioned in the Appendix 3/4.2.3
1. Assy drawings(AD)
2. Electrical circuit diagrams (CD)
3. Wiring charts(WD)
4. Acceptance Test Procedure (ATP)
5. Test specifications. (TSQD)
6. Qualification Test Procedure (QTP)
Appendix 7/4.2.3
DEFINITION FILE FOR ALL THE COMPONENTS OF ALL PROJECTS (related to IGQC)
Definition drawings for components.
Data sheets of all components
Definition drawings for assemblies
Bill of Material(BOM)
Test procedures (TP)
Test reports (TR)
Appendix 8/4.2.3
Documents of External origin.
These documents are broadly of three categories
Documents related to product manufacture received from designer. These are already
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
covered under Appendix- 5.1 to 5.6/4.2.3.

Documents like standards and reference documents . Their control is already
discussed in Appendix-4.
c) Documents like Equipment Maintenance/Operating manuals.
BDL ELECTRONICS
DIVISION
Section No
4.2
Page No
14 of 20
Issue No/Date :
Rev No /Date
02/01-04-2010
:
00/01-04-2010
ED/QMSP/4.2.3/02 PROCEDURE FOR CONTROL OF DOCUMENTS - CHANGES AND

MODIFICATIONS
PURPOSE AND SCOPE
To ensure adequate control on approval of modification advice/ changes to quality related documents of
Electronics Division.
3.1
Primary : Divisional Head, MR, All HODs

Secondary : All Executives.
PROCEDURE
The modification procedure for various documents is as given below.
Design Documents
4.2.1
Amendments to Design documents are received from Designer/Indentor. The PROJ
ENGG
Dept.makes changes in the drawings /BOM/QT/AT if amendments are required and also circulates the amendments
among all HODs for necessary action. The recipients of the modified documents are responsible for destroying the
obsolete documents.The Documents of different External agencies like DRDL,RCI are identified by unique Project Code
& marked as Designers Document.For In-House Projects the documents are identified as BDL In-House documents.
The recipients of the modified documents are responsible for implementing the concerned change from the
appropriate Sl.No./ Work Order No. of the relevant Product batch, in accordance with the amendment to the
document.The amendment to Document is controlled by Head(Projects-Engg.) & communicates to all the HODs
regarding implememtation of change.
Whenever any clarification is sought in Design document, the Head PROJ ENGG obtains clarification from
Designer through letter/ telex/ fax and sends copies of the same to all
concerned departments.
BDL ELECTRONICS
DIVISION
Control Status :
Section No
4.2

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

4.3
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Process Sheets, Production Tool Drawings

4.3.1 Changes in Production drawings and process sheets with regard to Corrections
Modifications/ Amendments are initiated by the user and forwarded to PROJ ENGG. for
study.
4.3.2 Based on the request PROJ ENGG. carries out feasibility study, if required and modifies
the relevant documents and issues modified documents to all concerned.
PROJ ENGG prepares updated list of documents which identifies the current issue level and provides the same to
the user departments.
4.3.4 Original documents are reissued when they become mutilated. The mutilated copies are
Destroyed.
4.3.5 Till the copies of modified documents are made available, existing documents may be used
after they are endorsed by the PROJ ENGG giving reference to the document approving
the change/ modification issued by Issuing authorities.
4.3.6 The recipient of modified document is responsible for destroying the obsolete/ disfigured/
inapplicable documents.
Temporary amendment to a few clauses of process sheets are communicated in the form of an amendment sheet
indicating the changes / limited applicability (if so) instead of revising the entire process sheet
4.3.8 If a product /component is under development issue of Handwritten process sheets are also
allowed. In such cases the provisional hand written process sheets are regularized into
regular process sheets after three batches/ work orders.
In case of IFDs the revised drawings ,SCOPE OF WORK ,BOM,QTP/ATP and related
Documents are received from Indenting Division. Changes / modifications if any are
communicated promptly by
Indenting Division to the Division executing the IFD.
4.4
Standards and related documents:
PROJ ENGG. Dept. maintains reference copies of applicable documents like QT/AT which are
received from designers. In case of National and International Standards, PROJ ENGG. Dept.
maintains a List of the standards obtained from CDO.
Amendments to QT/ATP will be communicated in the form of amendment sheets instead of
amending the entire QT/ATP. In Master list of documents, an entry for each Ammendment issued will
be made.
BDL ELECTRONICS
DIVISION
Control Status :
Section No
4.2
Page No
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Rev No /Date
02/01-04-2010
:
00/01-04-2010

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Departmental Documents / Work Instructions:

Amendments to these documents are initiated by concerned agencies who prepare the
documents.
All amendments are issued only after they are approved by the concerned HOD and recorded in the respective Work
Instruction/ reference document. With each amendment the 'Rev. No.' is changed and Amendment record is updated.
After 20 revisions the document's 'Issue No.' is changed and Revision No. made 00. The Amendment record replaced
with details of previous issues.
4.6
QMSM
4.6.1
Modification proposal (FT/MR/05) for QMSM is sent through Head QC (ED) to Corp-QC
Modifications reviewed or accepted by Corp-QC are approved by Div HEAD and issued by
MR.Users are responsible to update their copies with revised sheets and destroy obsolete
Sheets. With each amendment the Rev No. is changed and amendment record is updated.
4.6.2
Revisions may occur only to a few sections or pages thereof, the revised pages only bear
the new revision number and date.
4.6.3
Details of revisions are given in the amendment record which is revised whenever any
amendment is made to any section.
4.6.4
A brief description of the change is given in Amendment Record. The changed description
shall mention what was existing & what has changed.
4.6.5
The Table of Contents gives the current revision of each section, page wise and is also
revised with every amendment.
4.6.6
The revised pages of sections updated, amendment record and Table of Contents are sent
to all Controlled Copy holders.
4.6.7
When there are a large number of revisions covering various sections, the entire manual is
revised with a new issue number and date in which case all the revisions numbers become
Zero. In such cases the existing details in Amendment record are moved to Section 10.0 for
historical reference.
4.6.8
Controlled copy holders are responsible for substituting the revised pages for Obsolete
versions and destroying the obsolete versions.
4.6.9 The master copy of the obsolete version is stamped OBSOLETE FOR HISTORICAL
reference only and filed separately.
4.6.10 The QMSM,QMSP and WI documents are reviewed every three years i.e. three months
before the renewal of the ISO system certificate.
BDL ELECTRONICS
DIVISION
Section No

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:
01/20-07-2012
4.6.11 In the periodical review mentioned in 4.6.10 a study of all previous non-conformances in
Internal external audits shall be made.All such provisions of the documents which have
led to non-conformances shall be improved with respect to following:
Clarifying the role of all concerned ,further.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Clarifying the steps in further detail.

Instructions for actions to be taken in case of contingency or when planned sequence is not possible.
Any other improvement felt necessary.
4.7
Control of Formats
4.7.1. All formats applicable to the Quality System are approved by concerned Departmental
Heads. Approved specimens of all formats are annexed to the relevant Work Instructions.
4.7.2 Format numbers are indexed by revision letter to indicate the status of a format (as shown
In example given below). Formats without revision letter are considered as original issues.
4.7.3. Amendments to formats are recorded by issuing authorities.
Example:
FT/ED/QC/IGQC/01 is an original (un-revised) format of QC used in IGQC section.
FT/ED/QC/IGQC/01A indicates the first revision of the above format.
REFERENCE
ISO 9001:2008 Clause 4.2.3 control of Documents
Procedure for Control of Records ED/QMSP/4.2.4/01
c) Work Instructions: WI/ED/PROJ ENGG/01
RECORDS
a) Distribution record for approved amendments for Drgs / Documents.
b) Distribution record for QMSM document.
BDL ELECTRONICS
DIVISION
SectionNo
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:
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c) Distribution record of WI and Controlled documents by HODs

d) Master list of drawings,Process sheets,QT/AT Documents.
e) Ammendment Proposals for QMSM/QMSP.
ED/QMSP/4.2.4/01 PROCEDURE FOR CONTROL OF RECORDS
PURPOSE AND SCOPE
This procedure covers identification, collection, storage, maintenance and disposition of
Records. The Procedure is applicable to records maintained to demonstrate achievemenof
the required quality and the effective operation of the Quality System.
The authority for approval of this Procedure and its amendments is Divisional Head.
The procedure is issued by MR.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

3.1 Primary :
3.2 Secondary
4.
Divisional Head , MR, all HODs,including HRD,Corp plg,BD,CPED

:
All Executives
PROCEDURE
4.1 The list of records along with retention periods and the agencies/ departments responsible
for maintaining the same is given at Para. 4.5.
4.2
Records are identifiable to the Product or activity involved. This is ensured by all personnel
who prepare (make entries in) the record.
Records are indexed stored and maintained so as to minimize deterioration or damage
and to prevent loss. They are retained at least for a period required to fulfill the contractual obligations or as
mentioned in Para. 4.5, whichever is later, and subsequently they may be destroyed. This is ensured by
Departmental Heads in respect of records held in their department. Destroying of records is recorded by HOD
and approved by Divisional Head.
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DIVISION
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The concerned section In charges / officers are responsible to ensure the following:
a) Records maintained in file shall have appropriate labels indicating subject ,etc.
b) When records are maintained in Registers the Top cover of the register shall mention
appropriate title of the Format and Format No.
c) In case of printed forms the Format Numbers shall be mentioned only on specimen
approved copy which is attached as an Annexure to the work Instructions control of such forms is through
comparison with Approved copy.
d) In a section / Department List of files / Registers shall be maintained and
continuously updated.
4.4 Records are distributed to all concerned. The distribution aspects of records are also defined
in prescribed formats or the applicable work instruction which governs the preparation of
the relevant record.
4.5 If for any specific reason, HODs authorize retention of records
beyond retention periods specified in Table of Para 4.6, they record reason for such retention for future reference.
4.6
The following table gives the list of records, the agency responsible and their retention
periods. The list of records maintained is available with the departmental Heads
Type of Record
Maintained by
a)
Management Review
b)
Contract Review Head CORP. PLG/PPC
c) Purchase orders
Control Status :
Divisional Head
IMM
Minimum Retention period
3 years
1 year after completion
of contract.
3 Years
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
d)
Vendor assessment Records
e) Maintenance Records
IMM
CPED
2 Years.
2 Years
f)
Inspection and Test Records
QC
g)
Calibration
h)
Nonconformance review Concerned QC

and disposition in-charges.
3 Years
Calibration agency/User
i) Corrective/Preventive action
3 Years
3 Years
Divisional Head/ HODs
3 Years
BDL ELECTRONICS
DIVISION
j) Customer complaints
4.2
Page No
20 of 20
Rev No /Date
Maintained by
QC
Issue No/Date :
Type of Record
Section No
02/01-04-2010
:
01/15-11-2011
Minimum Retention period
3 Years
k)
Internal Quality audit reports

and follow-up actions
Divisional Head/ MR
l)
Training RecordsHead HRD / P&A
3 Years
As long as employee is in
service
m) Continual improvement
functions through
Quality objectives.
HODs of relevant
function
n) Customer Feedback
QC
3 years
3 Years.
o) Customer satisfaction reports
QC
3 Years
p) Indents/ Orders
PPC
3 Years
REFERENCE
a) ISO 9001 :2008, Clause 4.2.4 Control of records.
b) Work Instructions: Work Instructions of all departments.
RECORDS
Distribution Reworks.
Details of Distribution of Reworks.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
MANAGEMENT COMMITMENT/
CUSTOMER FOCUS
5.1
Section No
5.1 / 5.2
Page No
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MANAGEMENT COMMITMENT
Top Management consists of Divisional Head & Directors to whom the Divisional Head reports.
The commitment of Top Management (i.e. Divisional Head, Director(T), Director (Prod) and CMD) to the development
and implementation of the Quality Management System and continually improve its effectiveness is evidenced through
the following actions:
Communicating the importance of meeting customer as well as statutory and regulatory requirements to all the concerned
people in the Division.
Customer requirements related to Product (other than those communicated through indent) is obtained through Customer
Feedback report or through correspondence.
Statutory / Regulatory requirements related to Product are identified by design agency at the Product conceiving stage and
are taken care in the relevant documents / drawings.
Statutory / Regulatory requirements related to the personnel and establishment are identified and taken care by P&A.
The importance of meeting the requirements are communicated in the organization through training / awareness programs,
display boards, demos, circulars, review meetings etc.
Quality Policy established and approved by the Top Management (Refer Section 5.3)
Quality objectives at Corporate level are established and approved by the Top Management (Refer Section 5.4)
Conducting Management Reviews & achieving effectiveness of the QMS (Refer Section 5.6 )
Ensuring the availability of resources ( Refer Section 6 )
5.2 CUSTOMER FOCUS
Top management ensures that customer requirements are determined and are met with the
satisfaction (Refer Sec 7.2.1 and 8.2.1of QMSP).
BDL ELECTRONICS
DIVISION

QUALITY POLICY
Section No
aim of enhancing customer
5.3
Page
No
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1 of 1
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01/16-08-2014
02/01-04-2010
QUALITY POLICY
The Quality Policy statement consists of the Quality Policy and the Quality Objectives which are as given below.
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Departmental/Sectional Heads ensure that this Policy is understood, implemented and maintained by all personnel in their
respective Departments/Sections.
The Quality Policy and Objectives issued by CMD are adopted for Electronics Division without any modification and are
as given below.
QUALITY POLICY
We are committed to the Quality Demands of our Products,

which Include Advanced Electronics systems and training
aids.
We shall achieve, sustain and continuously upgrade the Quality of our products to meet or exceed the
customers requirements.
We shall Continually improve the effectiveness of the Quality Management System
Sd / Chairman & Managing Director
Date:16.08.2014
BDL ELECTRONICS
DIVISION
Section No

QUALITY PLANNING
5.4
Page
No
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02/01-04-2010
QUALITY OBJECTIVES
Top Management of BDL approves Corporate policy and Quality Objectives at company level. These are generic
and applied to all Divisions.
The Corporate Quality Policy and Objectives are utilized as a basis by concerned divisions and Specific Quality
Objectives are defined at functional / Departmental level.
Quality Objectives defined at all functional / departmental level also includes those needed to meet Requirements of
Product (Sec 7.1(a)).
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
The Quality Objectives at corporate level are defined and these are given below.
QUALITY OBJECTIVES
To nurture, sustain and develop Quality consciousness .
To meet customers need, both stated and implied, without error and on time every time.
To strive to institute documented systems and procedures so as to control all inputs to the manufacturing process and
ensure performance of our Products over their lifetime.
To involve suppliers of raw materials, components etc., as part of our team in the quality improvement process.
To strive to minimize variation and defects in the inputs which we receive and minimize the same in our own output.
To Train, Motivate and Encourage personnel at all levels to identify quality problems and suggest solutions.
To provide continuous satisfaction and confidence to the customers that Quality is being maintained and will be
continuously sustained in the delivered Products.
To practice a system of continuous improvement in Quality, based on surveillance audits and feedback.
To strive and achieve operational excellence through waste elimination and value engineering efforts
Sd / Chairman and Managing Director
Date: 16.08.2014
BDL ELECTRONICS
DIVISION
QUALITY PLANNING
Section No
5.4
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Based on above company level objectives a set of permanent Quality objectives are generated by corporate QA
department and given to Divisions.
Taking the permanent quality objectives as a guideline concerned Divisions/Departments select/define specific
quality objective at Functional/Departmental level.
The establishment ,implementation and follow-up activities are covered in procedure ED/QMSP/5.4.1/01.
5.4.2
QUALITY MANAGEMENT SYSTEM PLANNING - GENERAL
Top management ensures that,

MR responsibility is allocated.
MR and all Departmental Heads are responsible for planning of the QMS.
Planning of QMS is carried out in order to meet the requirements given in section 4.1 as well as the Quality
Objectives.
The integrity of QMS is maintained whenever changes to the QMS are planned and implemented .While
planning the QMS, the following points are considered.
Resources required.
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Records and documents to be prepared.

The objectives of ED, BDL.
Needs and requirements of customer of ED.
Performance requirements of products delivered by ED.
Past experience.
Opportunities and scope for improvement as deliberated in management reviews.
The output of QMS planning includes the following:
Need for documentation including records.This is included in individual procedures and Work instructions.
Responsibility and Authority for implementation of processes.These are defined in sections dealing with relevant
processes in the QMSM.
Resources needed including manpower and infrastructure. The resources needed are covered in section 6.1,6.2
and 6.3.
Need for improvements in tools, methods, processes are identified in sections 8.5
BDL ELECTRONICS
DIVISION
QUALITY PLANNING
Section No
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ED/QMSP/5.4.1/01 - PROCEDURE FOR QUALITY OBJECTIVES.

PURPOSE AND SCOPE
To provide a documented procedure to ensure that Quality Objectives are established
achieved at relevant department levels in Electronics Division.
implemented, followed up and

The authority for approval and its amendment is Divisional Head . The procedure is issued by
MR.
3.1 Primary : All HODs
3.2 Secondary : All Executives
PROCEDURE
Company wide Quality Objectives are approved by Chairman and Managing director.
Based on the above Company level objectives Corporate QC generates permanent
Quality Objectives.
These permanent Quality Objectives form the basis for deriving specific, small and brief
Quality Objectives at departmental level within Electronics Division.
While framing Quality Objectives at Departmental level use is made of permanent Quality
Objectives framed as a guideline by Corporate-QC.
Progress of Quality Objectives implementation is reviewed during Management Review Meeting.
All HODs are participants in this review.
The review includes the following topics:
New Quality Objectives to be framed/established at dept/functional/sectional level.
Finalisation of team for quality objective achievement.
Ensuring that Quality Objectives selected / framed are S-M-A-R-T
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION

QUALITY PLANNING
Section No
5.4
Page No
: ::
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S- Specific
M- Measurable
A- Achievable
R- Relevant
T- Time Targeted
d) Quality objectives are documented in specified format.
e) Ensuring that the progress is achieved in all planned quality objectives.
4.8
Departmental Heads conduct meetings as often as necessary , to review progress of Quality Objectives
framed/ selected in their department.Record of such reviews are maintained.
4.9 Departmental Head ensures availability of objective evidence towards progress/fulfillment of
Quality objectives and these evidences are put-up to core team for review by Divisional
Head.
4.10 Records of Quality objectives achieved /not fuifilled is maintained by MR and is
discussed in Management Review.
4,11 Management review committee is authorized to decide whether the Quality Objectives
can be modified/ altered/postponed/deferred.
5.
REFERENCE
ISO 9001 :2008, Clause 5.4.1 Quality Objectives.

Procedure for Control of Records ED/QMSP/4.2.4/01
RECORDS
Quality Objectives
Minutes of MR Meeting for Quality Objectives review.
Management review records.
a)
b)
c)
BDL ELECTRONICS
DIVISION
Section No

RESPONSIBILITY, AUTHORITY
AND COMMUNICATION
5.5.1
5.5
Page
No
: :::::::::::
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00/01-04-2010
02/01-04-2010
RESPONSIBILITY AND AUTHORITY
The Organization Chart placed at the end of this manual gives the organization structure of
BDL and ED Division.
Responsibility Matrix given in this section explains the primary and secondary responsibilities of functions/departments
w.r.t all activities affecting quality.
The functional responsibilities of various functions / depts. are summarized in the ensuing paragraphs
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
5.5.2 MANAGEMENT REPRESENTATIVE

As per Top Managements directive Divisional Head holds ex-officio charge of Responsibility as Management
Representative for QMS Planning, Implementation & its continual improvement.
Head (Electronics Division) is appointed as the Management Representative.He has the following responsibilities and
authority for implementing the Quality System:Ensures that the Quality System is established, Implemented and maintained in accordance with this Quality
management System Manual.
Reports the performance of the QMS to the top Management for review and improvement
Facilitates Management Review by preparing agenda, Minutes of Meeting and follow-up actions.
Arranges periodical Internal Audit of all relevant functions, follows up for timely and effective corrective action.
Controls ammendment and issue of QMSM/QMSP.
Liaises with external agencies on matters pertaining to the QMS, where ever required.
Maintains records pertaining to his areas of responsibility relating to the quality system.
Ensures promotion of awareness of customer requirements throughout the division as per the following:
Informing all HODs during contract reviews.
Informing all HODs during periodical production reviews.
BDL ELECTRONICS
DIVISION
AND COMMUNICATION
Section No
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5.5.3 INTERNAL COMMUNICATION

Appropriate communication process is established within Electronics Division and then Communication takes place for
improving the effectiveness of the QMS.
FUNCTIONAL RESPONSIBILITIES :CHAIRMAN AND MANAGING DIRECTOR
-
Chief Executive of the company.

- Chairs the board of Directors meeting.
- Adequately empowered to provide required resources.
- Nominates Management Representative.
DIR (Prod)/DIR (Tech)
- Empowered to provide resources.

Monitors Divisions Qualitative and Quantitative growth.
- Reviews the continuing suitability and effectiveness of the QMS.
DIVISIONAL HEAD
-
Achievement of targets set for the division

Ultimate responsibility for Product Quality.
Divisions Qualitative & Quantitative growth.
Providing adequate resources.
GENERAL (applicable to all Heads of Departments)

Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
- Development of harmonious relationship among work groups and foster Quality

improvement activities.
- Ensuring safe practices in work place and fulfill statutory requirements of industrial Safety
Identifying Competance & Training needs of personnel in their respective areas.
- Good housekeeping.
- Controlling documents issued & received by them.
BDL ELECTRONICS
DIVISION
AND COMMUNICATION
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Ensuring implementation of the QMS in their area of work Taking timely corrective action
on non-conformances observed in their area of work.
Communicating Quality Policy/ objectives to the personnel in their department.
Maintaining relevant records.
Monitoring and measurements of their processes.
Analysis of data in their concerned areas for improvement.
Identifying or proposing needs of resources based on targets to Div. Head.
Preservation & upkeep of QMSM/QMSP pertaining to their area.
PRINCIPAL RESPONSIBILITIES OF DIFFERENT FUNCTIONAL DEPARTMENTS
HEAD PRODUCTION
Ensures availability of all inputs for Production in coordination with PPC and IMM.
Ensures conformance to quality during Production.
Ensures strict adherence to procedures/specifications/drawings/process sheets.
Ensures strict compliance to calibration schedules of instruments, gauges, and jigs.
Ensures good housekeeping in the work area.
Helps CPED Dept. in preventive maintenance of machinery, chambers.
Adheres to proper handling, storage, preservation, and safety instructions for all materials,
tools, and components.
Adheres to Nonconformance control procedures.
Initiates and participates in nonconformance Review and disposal.
Seeks approval of Quality Control and PROJ ENGG for any sudden/temporary changes to process instructions.
Adherence to production targets set for the Division.
Ensuring prompt corrective action based on feedback from QC.
Creating Quality awareness among the operating personnel/work force.
Identification of component and maintaining traceability where needed.
Productivity of department.
BDL ELECTRONICS
DIVISION
AND COMMUNICATION
Section No
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Page No
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:
01/20-07-2012
ii) HEAD - CPED

He is responsible for the functions of Plant Engineering Department. He is authorized to exercise the control on its
functions.
Breakdown, Preventive and Scheduled Maintenance of all Plant, Machinery and Equipment.
Calibration of Measuring Instruments, which are part of production and assembly equipment and are used for controlling
the Quality of products. Example: Temperature controllers in the Ovens.
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Up-keep of History Cards/Records of Plant, Machinery and Equipment.

Plan and initiate procurement of spares through IMM.
Liaison for Servicing/AMCs with external Agencies.
Ensure Power Supply within Building.
Operating and Maintenance of concerned Substations.
Ensure proper environmental conditions in production areas.
iii) HEAD PROJECTS ENGINEERING
Responsible for functions of PROJECTS,ENGG, METHODS
Controls all Engineering Documents and issues amendments.
Circulates the changes / amendments to HODs.
Proj-Engg prepares and releases BOM whereever required.
Incorporates the changes approved by Designer.
Control QMSM copies and ensures safe custody of obsolete copies for references.
Maintains the list of National and International standards that are required to be used in manufacturing of products in
Electronics Divisions.
Ensures that the process is fully defined and documented and is capable of achieving the desired results as envisaged by
designer.
Revises Process sheets based on feedback from QC, Production & users and issues revisions
to all concerned.Identifies Special Processes,prepares and issues the related instructions.
Preparation, approval and issue of Drgs of Tools/Jigs developed in-house, by the division.
To follow up with various departments like MM,PPC,QC & Production for smooth flow of production and to realize the
end Product.
BDL ELECTRONICS
DIVISION
AND COMMUNICATION
Section No
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To co-ordinate with designer for all concerned PROJ ENGG matters.
To prepare QAP documents for project implementation wherever required.
Co-ordination of corrective/ preventive actions on product non-conformances/customer complaints.
Maintain,Control,Update and issue process sheets and other such Production documents.
iv) HEAD IMM

Responsible for the functions of IMM, Stores and is authorized to exercise control on these functions.
In-charge IMM
Evaluates, selects and approves capable vendors.
Ensures purchase order completeness in all respects i.e., specifications, workmanship, inspection, and testing
requirements, relevant standards, packing instructions, delivery schedules etc.
Places purchase orders on approved vendors.
Controls vendor performance through vendor ratings.
Gives feedback to vendors on their performance and ensures vendor development.
Initiates and participates in nonconformance review for non-conforming bought-out/ subcontracted components.
Monitors inventory levels and maintain records.
Positions the materials in right time in right quantity of right quality so as to match with the BDLs targets and customers
requirement
Procures capital items as required.
Liason with corp. commercial department for vendor data base updating.
Procurement of spares,tools,fixtures,Gauges,consumables etc.
In-charge Stores
Identifies all accepted Material and arranges storage of all items.

Segregates rejected items and arranges their further disposal.
Issue of items on First-in First-out principle especially for items with limited shelf life.
Proper handling, storage and preservation of materials in accordance with instructions.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
AND COMMUNICATION
Section No
5.5
Page No
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Rev No /Date :
01/12-12-2012
Adheres to laid down instructions for dispatch & transportation of Products to user
Identifies, Stores and ensures Safety of items received from customer for repair / service.
Periodically examines stores to reconfirm their acceptability and their preservation.
Maintains inspection status on items.
Maintains accounts of stock and upkeep of balance.
Adherence to proper handling, storage, preservation of materials, components etc.
Adherence to non conformance control procedure.
v)
Head PPC
Receive and maintain all contracts / orders, including IFDs.

Plans Production activities to suit customers delivery schedule. Identifies items to be Subcontracted, Purchased & made
in-house.
Prepares and distributes Production schedules.
Positions inputs materials/items to various stages of Production and assembly after proper clearance from Quality Control
for the preceding stage.
Monitors the progress of work and reviews with the individual cost centers.
Arranges movement of Materials, components and assemblies from one cost center to another.
Arranges store crediting of accepted items.
Ensures Quality Controls attestation for accepted items on Route cards and accompanying documents.
Provides proper containers for handling of all components, subassemblies, assemblies for
transportation within BDL premises.
Adherence to proper handling ,storage & preservation instructions of materials,components sub assemblies etc.
Adherence to non-conformance control procedures.
Seeks approval of Quality control & Proj Engg for sudden/temporary changes to process a sequence or process
steps.
Issue the dispatch advises based on inspection clearance notes to stores thourgh (IMM)
against customer Indents for onward deliveries of final products.
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DIVISION

AND COMMUNICATION
Section No
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vi) Head QC
Head QC along with his authorized nominees is responsible for the functions of IGQC, Stage QC & Final QC and is
authorized to exercise control on all activities of these functions, as described below:
Prepares, issues and Updates Quality Plans.
Arranges inspection at receiving (Inward goods), In-Process and Final stages.
Arranges inspection items at Subcontractors works where ever specified.
Organizes Chemical, Mechanical, Electrical, and Metallurgical tests on Materials/ Components /Subassemblies and Final
Product as applicable.
Compiles Quality Records related with Product manufacture .
Plans and initiates for procurement / in-house manufacturing of Inspection equipment like gauges, Fixtures, Templates,
Test racks, Test equipment and Instruments.
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Arranges Calibration of all Measuring and Monitoring equipments.

Arranges Indication of Inspection status and arranges attestation of quality at all stages of manufacture and ensures the
previous operation is inspected and cleared before clearing the current Operation.
Interacts with designer for modification to documents / drawings.
Organizes failure investigation/ analysis in association with designers/ indentors,govt inspectors, Assembly,
PROJ ENGG.
Analyses Quality related data at all stages of Production so as to highlight corrective measures to be taken by
various departments.
Coordinates activities for corrective actions, verifies and maintains records.
Prepares, Approves, Issues and Updates project wise traceability items list as per requirements of customer/designer and
arranges availability of traceability records.
Participates in Contract Review, Management Review, Vendor Evaluation & Non-conformance review meeting.
Liaises with customers /External Inspection agencies for approval of Products and procedures.
Selects and applies appropriate Statistical Techniques.
BDL ELECTRONICS
DIVISION
AND COMMUNICATION
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Maintains qualification records for Special Processes.

Coordinates with CPED/TSD for periodical check up of Earth pits.
Obtains customers satisfaction reports for necessary action / analysis.
Arranges identification,documentation and analysis of non-conforming items(s)/products(s).
Arranges control on further processing of non-conforming product.
vii) Authority for Preventing Non Conformities:
Head QC along with his nominee(s) exercise the authority to verify all work affecting quality.
Head QC has the authority to initiate action to prevent the occurrence of any Non Conformities related to Product or
process.
Head QC along with his nominee(s) identifies and records any problems related to the Product or process.
Head QC along with his nominee(s) controls further processing / delivery of Non- conforming Product until the deficiency
is corrected.
viii) HEAD P&A (Personnel & Administration)
Responsible for P&A,security and coordination with HRD and Civil Engineering activities.
Coordination for logistics like telephones, transport and guest house.
ix) HEAD BD
Receives enquiries from customer and sends it to concerned division for preparing quotation.
Interact s with division for finalization of quotation.
Submits the offer/quotation to customer after management approval.
Maintains product information of ED, which can be marketed by BDL.
x) HRD (ISTM)
a) Plans & Organizes training programs based on Organizational needs for Electronics Division
employees and maintains training records.
Disseminates information about training programs to Departmental Heads.
Obtains financial clearance/budgets for training programs.
BDL ELECTRONICS
DIVISION
Control Status :
Section No
5.5

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

AND COMMUNICATION
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xi) CIVIL ENGG DEPARTMENT (CED)

Carries out general maintenance within and around the building such as gardening, sanitation, removal of
garbage & scrap.
Provides and maintains water supply, lighting, electrical earthing etc.
Arranges cleaning and mopping working areas wherever required on daily basis.
Maintains lighting fixtures including replacement of bulbs, tubes.
xii) MILAN DIVISION
Milan Division gives support to Electronics Division for the following
Material analysis of metals
Material testing, including NDT
Revalidation of Life expired ingredients
Electro plating
e) Calibration
xiii) CORP. PLANNING
Carrying out Contract Review
Communication of customers special requirements if any.
Monitoring the progress for fulfillment of orders and issuing timely alerts to Management of
slippages.
Liaison for any discrepancy reports regarding quantity/dispatch received from customer.
Dissemination of any defect reports/information received from customer.
xiv) CORE TEAM
Divisional Head ED has formulated a Core Team to assist MR in implementation of ISO
9001 Quality system in Electronics Division.
Responsible for:
Coordination with Corporate (QC) for implementation of ISO 9001 in ED.
Responsible for preparation of QMSM documents in association with corporate QC and also responsible for preparing
proposals for amendments to existing procedures or introduction of new procedures.
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3) Formulates the basic framework for any ISO Core issue and proposes for Head-ED approval.
4) Activities assigned through circulars by Head-ED from time to time.
5) Follow up of corrective actions on Internal/External Audit non-conformances
xv) IGMP DIVISION
IGMP Division gives support to Electronics Division for the following
Chemical Analysis and Mechanical testing
Calibration
NDT
Heat treatment
xvi) CENTRAL DESIGN OFFICE (CDO)
CDO gives support to ED for the following.
Safe Custody and preservation of drawings & documents of completed projects / orders.
Design of Test Jigs / Special tool drawings as per the requirement of ED, including modifications.
Maintaining updated editions of national & International Standards and intimate the Electronics Division about
updations.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
xvii) INFORMATION TECHNOLOGY DIVISION (ITD)

Provides support in maintenance and operation of computer networks.
Maintenance and operation of software application like CIM, OLACS, financial
accounting etc.
Provides new software application as per the requirement of users.
xviii) TECHNICAL SERVICES DIVISION (TSD)
Power supply.
Maintenance of lighting, fans in work areas.
Maintenance of street lights.
Periodical checking and upkeep of earth pits.
Maintenance of air conditioners, water coolers etc.
xix) CORPORATE COMMERCIAL DIVISION
Interacts with customer for delivery date extension based on inputs /data received from division.
BDL ELECTRONICS
DIVISION
AND COMMUNICATION
5.5.1 RESPONSIBILITY MATRIX
ISO 9001:2008
TITLE
ELEMENT NO.
Quality System Documentation
4.2.2
Approval and Issue
4.2.3
Changes and Modifications
Section No
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PRIMARY
SECONDARY
Div Head, MR,

All HODs
PROJ ENGG.
Div. Head, MR, All HODs

Div. Head, MR, All HODs
PROJ ENGG
All Executives
4.2.4
Control of Records
Div Head, MR, All

HODs,CPED,BD,C-PLG,CDO
All Executives
5.3
5.4.1
Quality Policy
Quality Objective
CMD, Div.Head, MR.

All HODs
All HODs
All Executives
5.5.3
All Executives
5.6
6.1
Management Review
Competence, Awareness
and Training.
Infrastructure
Work Environment
Planning of Product Realization.
Director I/C, Div.Head, MR,QC

Director I/C, Div. Head.
All HODs,Core team

All HODs
All HODs, HRD.

CPED, CIVIL ENGG.ITD
All HODs.
Div.Head, CORP. PLG,
PPC.
Div.Head,BD
P&A
All HODs, P&A
All Executives
Div.Head,
CORP.PLG.PPC
All HODs
BD
BD
PPC
All HODs
All HODs
All HODs
All HODs, Corp.Plg
ALL HODs
6.2.2
6.3
6.4
7.1
7.2.1
7.2.2
7.2.3
Control Status :
Customer related processes

determination of requirement.
Customer related processes review
of requirement.
Customer communication
Product information
Enquires
Amendments to contracts
Delivery date extension
Customer feedback
(including complaints).
CORP.COMM
QC
All HODs
All HODs

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
7.3
Design & Development
Not applicable
Not applicable
7.4.1
Purchasing process
Vendor selection and Evaluation
Vendor Rating
IMM
IMM
QC,PROJ ENGG
QC,PROJENG,PPC
IMM
QC.
7.4.2
Purchasing Information.
IMM,PROJ ENGG
QC
7.5.1
Control of production and

Service Provision.
Prod, QC,PPC
IMM, PROJ ENGG,

CPED.
BDL
ELECTRONICS
Section No
Page No
AND COMMUNICATION
ISO 9001:2008
ELEMENT NO.
7.5.2
7.5.3
TITLE
Validation of Process
5.5
:
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PRIMARY
SECONDARY
Proj Engg,Prod,QC
PPC
PPC,QC,Prod,Proj Engg
PPC,IMM
7.5.4
Inspection & Test Status

Customer Property
QC,PPC,IMM,Prod
PROJ ENGG,PPC
IMM,QC,ASSY
7.5.5
Preservation of a Product
PPC, IMM
QC. PROD
7.6
QC,PROD,CPED
IMM,STORES
8.2.1
Control of monitoring and

Measuring Equipment.
QC,PPC,BD
ALL HODs
8.2.2
Internal Audit
All Executives
8.2.4
Monitoring and Measurement of a

Product.
MR, Core team Internal

Auditors
QC, PROD, PROJ ENGG.
8.3
Control of Non-Conforming
Product.
QC, PPC,IMM,Div Head.PROD
All Executives
8.4
Analysis of Data
All HODs,CORE TEAM
All Executives
8.5.2
Corrective action
MR, All HODs
All Executives
8.5.3
Preventive Action
MR, All HODs
All Executives
Control Status :
PPC, IMM

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION

AND COMMUNICATION
Section No
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ED/QMSP/5.5.3/01 PROCEDURE FOR INTERNAL COMMUNICATION

PURPOSE AND SCOPE
To provide a system for communication and improving the effectiveness of the QMS within ED. Applies to all
communication related to QMS.
AUTHORITY FOR DOCMENTATION
The authority for approval and its amendment is Divisional Head. The procedure is issued by MR.
3.1
3.2
Primary
Secondary
: All Executives.
: Nil
4. PROCEDURE
4.1
The Following methods of internal communication are utilized in the division for effectiveness of QMS :
Inter Departmental Note.
Departmental Meetings.
Telephone.
Minutes of Production review meetings.
Minutes of Management Review meetings.
LAN/CIM system.
Display boards on Quality Policy and Quality Objectives.
Quality System Documents
Notice Board.
Effectiveness of QMSM is communicated through documents like ,minutes of
management review,corrective action,preventive action & checklist of internal audit etc.
BDL ELECTRONICS
DIVISION
Control Status :
Section No
5.5

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

AND COMMUNICATION
Page No
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Section No
5.6
Page No
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REFERENCES:
ISO 9001:2008 Clause No: 5.5.3 Internal Communication
RECORDS:
IDN
Formates
Minutes of Meeting
BDL ELECTRONICS
DIVISION
MANAGEMENT REVIEW
Issue No /Date :
Rev No /Date
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:
00/01-04-2010
The QMS is reviewed by a committee which is chaired by D (T)/D (P). The review covers implementation of the QMS
including its suitability effectiveness,oppurtunities for improvement and the need for changes.
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
ED/QMSP/5.6./01
1.
PROCEDURE FOR MANAGEMENT REVIEW
PURPOSE AND SCOPE
To review the suitability and effectiveness of the Quality System implemented for Electronic systems at BDL Electronics
Division.
2.
3.
3.1
Primary
: Director I/C, Div Head, MR, QC.
3.2
Secondary
: All HODs, Core team, CORP PLG, CPED, BD, HRD
ConcernedDirector Incharge of the Div. is responsible for conducting the review,

assessing and assigning responsibility for time bound actions. MR facilitates the
review, prepares the agenda, MOM and follow-up actions. HODs are responsible for
carrying out the actions decided in the meeting and informing the progress to MR.
All Departmental Heads, Head Corp-Plg,Head HRD, Head Corp QC are permanent
members.The chairman has authority to co-opt other members or condone the absence
of any member.
4.
PROCEDURE
4.1 The Management Review is normally held once in six months preferably in May/June and
November/December. The management review is chaired by one of the following:-
a) Concerned Director/GM to whom Divisional Head reports.

b) Any other Director nominated by CMD.
c) CMD himself.
The above order is followed by default i.e. in case of non-availability of (a)then it is chaired by (b).Similarly in the case
of non-availability of (b) it is chaired by (c).If all the above three authorities are not available the Management review is
rescheduled.
BDL ELECTRONICS
DIVISION
MANAGEMENT REVIEW
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4.2
In special circumstances, Div Head - ED seeks permission from chairman when
delay and cant be held in the slots above.
4.3
management review is
REVIEW INPUT
The Agenda for the Review covers topics applicable to a particular review,such as:-
Results of audits.
Customer feedback on satisfaction including complaints.
Process performance
Status of corrective and preventive actions.
Follow-up action from previous management reviews.
Adequacy of and changes that could affect the QMS.
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Recommendation for improvements.

Fulfillment of training needs.
Resource allocation/needs.
Performance data of suppliers of category D vendors
Status of achievement of Quality policy & objectives and their continued relevance.
Analysis of Internal Audit NCs
Analysis of Customer Satisfaction Data.
Rejection data from IGQC, Stage QC ,Final QC
Product non-conformances
Any other point.
MR, with assistance of Head QC, prepares the agenda and invites HODs and other personnel to the meeting
who have responsibility in the agenda points planned.
The Agenda points are discussed in the meeting and various actions are planned with time frame, clearly defining
responsibility.
The output from the management review covers the decisions and actions taken onImprovement of the effectiveness of the QMS and its process.
Improvement of product related to customer requirements.
Resource needs.
BDL ELECTRONICS
DIVISION

MANAGEMENT REVIEW PROVISION OF
RESOURCE
Section No
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4.7 After the meeting, MR prepares the MOM with the assistance of Head QC and circulates to
all participants of the meeting and also to personnel to whom some action has been
assigned.
4.8
Concerned personnel, to whom an action has been assigned inform to MR as soon as

action is completed or at the expiry of stipulated period, seeking extra time. MR with
assistance of core team follows up for completion of actions and keeps Chairman informed.
4.9
MOM is maintained as a quality record by MR.
REFERENCE
a) ISO 9001 : 2008 Clause 5.6. Management Review
b) Procedure: ED/QMSP/4.2.4/01 Control of Records.
6. RECORDS
Intimation of meeting to members.
Agenda of meeting.
Minutes of Management Review Meetings.
Record of follow-up actions.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
PROVISION OF RESOURCE
6.1
Section No
6.1
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PROVISION OF RESOURCES
HODs
through Divisional Head put up the proposal to the sanctioning authority & get resources required.
HODs propose resource requirements of the department to Div Head annually.

Divisional Head along with concerned HODs discusses and finalises the resources required.
Div Head has authority to sanction such resources which are essential for the effective functioning of the QMS
and within limits of delegation of powers.
For requirements which are not withinin financial powers delegated to him, he proposes the requirements of the
resources to higher management.
Further requirements/variation in requirements will be reviewed during production review meetings and
necessary action will be taken.
Specific requirements of resources essential for effective implementation of QMS and which are not met through
Budgeting process are brought up for discussion by Div.Head in Management Review.
REFERENCE:
ISO 9001:2008 clause 6.1
BDL ELECTRONICS
DIVISION
Control Status :
Section No
6.2

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Page No
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HUMAN RESOURCES
Rev No /Date
6.2.1
00/01-04-2010
GENERAL
Competent personnel are provided on the basis of appropriate education, training, skills and
experience to
implement the Quality Management System effectively and to perform work affecting conformity to product
requirements.
Personnel are inducted as per the requirement by following standard norms (educational qualification, experience
etc) which are available with Corporate (P&A)
c) It is ensured that all persons performing work affecting conformity to product requirements
are competent on the basis of Education , Training , skills and experience.
6.2.2
COMPETENCE, TRAINING AND AWARENESS
COMPETENCE :
These are defined in procedure ED/QMSP/6.2.2/01 given here under.
Div.Head & HODs are responsible to evaluate the competence of personnel reporting them.
Training requirements are identified by respective HODs based on need to improve competence.
It is ensured by HODs that all personnel performing specific assigned tasks are qualified
On the basis of appropriate Education ,Training and / or Experience as required.
TRAINING :
Training needs are identified and training is provided in accordance with prescribed procedure.
Records of trainings are maintained by HRD. Other information like education, skills, experience etc. is maintained by
Head (P&A) of ED division
Training can also be provided on the job.
Annual statement is furnished by Head (P&A) in the month of April to MR giving following information:
Department wise persons trained and details of training programs.
Department wise training needs projected Vs training needs fulfilled.
List of training needs identified by departmental Heads and which remain unfulfilled with reasons thereof.
BDL ELECTRONICS
DIVISION
Section No
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HUMAN RESOURCES
List of fresh needs identified.

e) HRD updates training information available with them once in a year.
AWARENESS :
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
It is ensured that all the personnel are aware of the relevance and importance of their
for the achievement of Quality Objectives through continuous interaction.
activities and their contribution
(Procedure for competence, training and awareness is covered in ED / QMSP / 6.2.2/01)

REFERENCE:
a) ISO 9001:2008 Clause 6.2 Human resources
b) Procedure: ED/ QMSP/ 6.2.2 / 01 Competence, Training and Awareness.
ED/QMSP/6.2.2/01
PROCEDURE FOR COMPETENCE, TRAINING AND AWARENESS

To ensure the Competence, Training and Awareness and of employees to enable them to fulfill their
responsibilities of work affecting quality.
The authority for approval of this Procedure and its amendments is Divisional Head. The
procedure is issued by MR.
3.1
3.2
4.
4.1
Primary
Secondary
: All HODs, HRD

:
P&A.
PROCEDURE
COMPETENCE
4.1.1 Requirements of educational qualifications and experience are documented by corporate

P&A and maintained by Recruitment section of P&A.
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DIVISION

HUMAN RESOURCES
Section No
6.2
Page No
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4,1.2
Recruitment is carried out as per above requirements.

Personnel are trained in a given area through On the Job Training (OJT).
a) The following personnel are considered - personnel performing work affecting
conformity to product requirements.
Divisional Head
All HODs
All section In charges / PCMS
All first line officers
All related executives working in supporting departments like BD,HRD,CPED.
All personnel working in ASSY and QC.
b) The job requirements for such positions are worked out by P&A in association with
Departmental Heads and are mentioned in work instructions of P&A.
While transferring personnel,Div Head & project head take in to account
Qualification of personnel
Nature of experience
Experience/skills required for the job in case of specialized jobs.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Whenever competence improvement is necessary it is achieved through identification and fulfillment of

appropriate training needs and/or through rotation of personnel or other actions.
Respective reporting officers are responsible for identifying training needs.
Divisional head/project chief & HODs are responsible for fulfillment of training needs relevant to personnel
reporting to them.
4.2 TRAINING:
The performance of all employees is assessed through annual performance appraisal reports.
While filling up the appraisal report of executives,reporting officers make a note of areas of improvements
required in the individual concerned. For non-executives, first line officers decides the training requirements
based on the competence requirement.
BDL ELECTRONICS
DIVISION
HUMAN RESOURCES
Section No
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Based on the improvements aimed in the individual ,reporting officers finalizes training needs.
Training needs are also prioritized as vital,essential and desirable. Div Head does this prioritization in
consultation with Department Heads.The concerned HODs collect training needs of all reporting officers. These
are prioritized and selected based on urgency of need,importance.After prioritizing ,concered HOD fills up the
JOTNA given by HRD based on Bank of Training Programmes.
Head P&A consolidates and co-ordinates the training needs projected by all HODs.and sends to HRD for
organizing the training programmes.
For training needs which are not met through Bank of Training Programmes,concerned HOD either
advises HRD to include new programs for next year or
obtains financial sanction for arranging special training(in-house or external) programs.
4.2.7 The training records of all employees are maintained by HRD as long as they remain
in the service of the company.
AWARENESS:
HOD ensures by interacting with personnel about the relevance and importance of their activities to achieve the
Quality Objectives.
HOD appraises his personnel about the performance of the section at regular intervals and make them aware for
performance improvement
Awareness is created among personnel about the importance of their activities through internals Auditing, Quality
Objectives achievement and Management Review.
4.4
TRAINING EFFECTIVENESS
4.4.1 After every organized training program, the trainees are requested to fill in and submit a
feedback form giving their opinion on the usefulness of the program. These are
analyzed for improvement of future programs.
BDL ELECTRONICS
DIVISION
HUMAN RESOURCES
Section No
6.2
Page No
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For job oriented or technical training ,opinion is obtained from the superior officers of the trainees regarding the
effectiveness of the training ,namely, whether the training has helped to improve performance.
It is responsibility of concerned Reporting officer/HOD to send training effectiveness evaluation report to HRD.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
HRD brings forth in management review any areas of concern related to receipt of training evaluation reports if
any.HRD every year reviews the training feedback or evaluation reports and takes corrective actions to enhance
satisfaction level of participants and effectiveness of training.
HRD continually analyses training feed back and deletes /improves training program on which feed back is not
satisfactory.
5.
REFERENCE:
a) ISO 9001:2008 Clause 6.2.2 Competence, training and awareness.
b) Procedure ED/QMSP/4.2.4/01 Control of Records
c) WI/HRD/01
RECORDS:
Training needs
Training Records.
Job requirement of key personnel
BDL ELECTRONICS
DIVISION
INFRASTRUCTURE
6.3
Section No
6.3
Page No
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INFRASTRUCTURE
The infrastructure needed to achieve conformity to Product requirements is determined, provided and maintained by the
division, in accordance with the procedure referred below. These include
Buildings, workspace and associated utilities.
Equipments (Hardware and software).
Supporting services ( Transport, Communication or Information Systems)
Based on the discussions during Production Review Meetings, Shop Council Meetings, Safety Council Meetings etc,
additional requirements are determined. The concerned HODs project these additional requirements to the Div.Head for
approval. The Divisional Head has the authority to sanction such requirements, which are within powers delegated to him.
For requirements, which are not within his powers, he puts up to corporate Management.
6.3.2 Maintenance
Maintenance / Up-keep of buildings, roads, sanitation, Horticulture, water supply etc. is carried out by Civil
Engineering Department.
Maintenance of Machines / Equipments /Air Conditioner and Air showers are carried out by CPED.
Maintenance of supporting services is carried out by the respective department, as mentioned in section 5. 5.
Maintenance of ICIM network software,servers is carried out by I.T. Division.
Transport
Transport requirements are met by Divisional P&A in co-ordination with corp. P&A. Requisitions in advance for transport
sent through Divisional Head and/or any DGM are accepted by transport. As far as possible dedicated transport available
with the division is made use of. For special occasions like ex: Work given to qualified Sub-contractors like
Testing/Material Inspection/Delivery and ISO 9001 external Audits, the concerned group
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
Section No
6.3
Page No
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Issue No /Date :
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Rev No /Date :
02/01-04-2010
01-04-2010
within ED. ex: Head QC for Testing/Material Inspection, Core Team for ISO 9001 Audits interact with divisional P&A to
meet transport requirements.
Information Systems
ITD fulfills Hardware & Software requirements of ED.
Requirements of ED such as Attendance , Labor Booking & incentive calculations ,any MIS data etc. are fulfilled for
online data entry by different / sections of the division.
ITD as per requirement of the user generates various reports.
All fresh requirements / amendments are routed through Div.Head(ED) by the end user ,
to be taken up by ITD for making the required charges.
ED/QMSP/6.3/01
PROCEDURE FOR MAINTENANCE

To ensure a documented procedure for providing and maintaining the equipments needed
to achieve conformity to Product requirements.
3.1
Primary :
CPED,
3.2
Secondary
:
All HODs,
3.3
CPED is responsible to plan and carryout periodic preventive maintenance and ensure
continued machine capability and attend to breakdowns when they occur.
4. PROCEDURE
4.1 CPED is a centralized maintenance division taking care of maintenance requirements of
all divisions. While the documents like work instructions and activities like planning of spares are common, Division
wise master list of equipments and records are maintained.
BDL ELECTRONICS
DIVISION
INFRASTRUCTURE
Section No
6.3
Page No
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Rev No /Date :
01-04-2010
4.2 Critical machinery means all such machinery or equipment which are likely to effect
performance of division,including quality of product.
Examples:
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Assembly equipment and related equipments.

Compressors.
Air conditioning equipment and Environmental Chambers.
EOT cranes.
Master list of critical machinery for ED projects is maintained by respective CPED.
4.3 Manufacturers of machinery recommend periodic maintenance work on machines supplied,
to ensure satisfactory performance with minimal disruption of production activities.
These are further expanded by the company , internally, based on extent and conditions of
usage through experience.
The periodicity of PM are documented in relevant work instructions of CPED. In general,
the periodicity of PM is 12 months.
Head CPED has the authority to increase or decrease the periodicity in view of
equipment.
status/condition of the
For machines like diesel engines,maintenance is planned on the basis of manufacturers

recommendations.
Instructions for daily maintenance work, like checking and filling of oil,grease
or water, are given to the maintenance personnel.
Half-yearly and annual maintenance plans are executed by the maintenance personnel and
records maintained.
The plans would be flexible to the extent of a fortnight to allow for production requirements
and to take advantage of stoppage due to breakdown at an earlier occasion.
4.10 When breakdown occurs necessary repair work is carried out,machine re-commissioned and
records maintained, stipulating additional work,if any , to be carried out during subsequent
preventive maintenance.
BDL ELECTRONICS
DIVISION
INFRASTRUCTURE
Section No
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Maintenance department Plans and initiates action to procure and stock essential spare
parts to carry out maintenance of equipments.
History cards are maintained equipment wise giving details of critical breakdown
experienced, parts changed and annual maintenance carried out. This helps in
reviewing the continued capability of the equipment and planning corrective action.
4.13
Wherever a planned maintenance is not carried out, it is rescheduled to a new date in
consultation with user. Approval of Divisional Head is obtained in the format for rescheduling the date stating reasons
thereof,whenever the planned date is deviated beyond the permissible limit as specified in para 4.7.
MAINTENANCE THROUGH EXTERNAL CONTRACTS
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
5.1
Maintenance of equipments like Vibration Table, A.C.Plant, where necessary expertise is not available in house
with CPED shall be carried out by external agencies on Annual Maintenance Contract basis in consultation with the user.
For all such equipment CPED shall enter into maintenance contract with external
agencies and contract is awarded through IMM.
Record of services provided by AMC agency is maintained by CPED.
6. REFERENCE
ISO 9001:2008 Clause 6.3 Infrastructure.
Procedures:
ED/QMSP/7.6/01
ED/QMSP/8.5.2/01 Corrective action.
ED/QMSP/8.5.3/01 Preventive action
Work Instructions :
WI/CPED/ED/01 to 05
BDL ELECTRONICS
DIVISION
INFRASTRUCTURE
Section No
6.3
Page No
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Rev No /Date :
01-04-2010
RECORDS:
Master list of critical machinery/equipment in ED.
Maintenance Plans.
Records of Preventive, Breakdown maintenance.
History cards.
Deviations in PM plans.
Breakdown slips.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
WORK ENVIRONMENT
Section No
6.4
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WORK ENVIRONMENT
Work environment such as temperature humidity,needed to achieve conformity of product where and if
specifically required are mentioned in process sheets or work instructions and are maintained accordingly.
Unless otherwise specifically documented work is carried out at Ambient conditions in appropriate buildings /
closed shelters / similar other structures.
When processes call for controlled environment conditions like for example temperature or dust control , the
same are either mentioned in relevant process sheets and/or work instructions of concerned section.
The Work environment required at each work place is identified and dealt by concerned section incharge.House
keeping ,Adequate lighting and Ventilation are maintained by TSD.
REFERENCE:
ISO 9001:2008 Clause 6.4 Work Environment.
Work Instructions : WI / ED / P&A / 0
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
Section No
7.1
Page No
1 of 3
Issue No.Date :
02/01-04-2010
Rev No.Date :
01/20-07-2012
PLANNING OF PRODUCT REALISATION

7.1 PLANNING OF PRODUCT REALIZATION :
The processes needed for Product realization are planned and developed which are consistent with
the requirements of the other processes of the QMS.
While Planning Product realization the following are taken into consideration.
Quality objectives and requirements for the Product.
The need to establish processes, documents, and provide resources specific to the Product.
Required verification, validation, monitoring , measurement, inspection and test activities specific to the Product and the
criteria for Product acceptance.
Records needed to provide evidence that the realization processes and resulting Product meets the requirement.
ED/QMSP/7.1/01
PROCEDURE FOR PLANNING OF PRODUCT REALISATION
PURPOSE AND SCOPE

To plan product realization processes,applicable to new and on going product.
3.1
3.2
Primary :
Secondary
PROJ ENGG.
:
All HODs.
PROCEDURE
4.1
PLANNING OF PRODUCT REALIZATION FOR ON GOING PRODUCT:
4.1.1 The annual targets are fixed by PPC based on information received from by Corp.Plg/
Divisional Head and taking into considerations the availability of men, machines & other facilities.
4.1.2
The above annual target is divided into four quarters and monthly by PPC.
BDL ELECTRONICS
DIVISION

Control Status :
Section No
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Page No
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Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
4.1.3
PPC.
4.2
The monthly programme is intimated to all HODs for taking appropriate action to meet the annual target by
PROGRESS REVIEW:
Progress of work on monthly schedule is reviewed on weekly basis by PPC.
The schedule is modified,if necessary,based on instructions from corporate planning.
Corrective actions, if necessary,are taken on procurement of raw materials/sub-contracted items and maintenance
of equipment.
PERFORMANCE ANALYSIS:
During production review meeting,actual production achieved is compared with the planned target and reasons
for shortfall,if any,are identified.
Corrective actions are taken to ascertain that similar shortfalls are avoided/reduced for subsequent months.
Output of this analysis is used while deciding on the schedule for the next month.
Activities for INTRODUCTION OF NEW PRODUCT IN ED DIVISION
Head ED receives the order and relevant documents for execution of new
product/project.
Documents are given to Proj-Engg for study, preparation of BOM and maintenance of drawings and its revision
till the project is established.
After establishment of the project, documents are given to the concerned
department like IMM, PROD, PPC, QC and CDO.
QC prepares quality plan and Proj-Engg prepares process sheets .
4.4.5 BOM is updated and maintained by PPC based on approved amendments

received from Proj-Engg..
After completion of process plan, it is sent to IED for Timings and the process
sheet is finalized incorporating the IED timings
When PPC requests for release of process sheets, process sheets are released
by Proj-Engg.
BDL ELECTRONICS
DIVISION
Section No
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.
4.4.7. PPC launches the work order along with the required documents and monitors the
progress at each and every stage of operation.
Accepted components are store credited by PPC
5. REFERENCE
ISO 9001:2008 Clause 7.1 Planning of Product realization
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Work Instructions: WI/ED/PPC/01.

6. RECORDS:
a) Annual ,Quarterly & Monthly targets.
b) Production Review records.
c) Record for introduction of new product in QMS
BDL ELECTRONICS
DIVISION
CUSTOMER RELATED PROCESSES
Section No
Page No
:
:
7.2
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DETERMINATION OF REQUIREMENTS RELATED TO PRODUCT
The requirements related to the Product are determined by considering the following as applicable:Requirements specified by the Customer, including the requirements for delivery and post-delivery Activities.
Requirements not stated by the customer, but necessary for specified or intended use, Where known.
Statutory and regulatory requirements applicable to the Product.
Any additional requirements considered necessary by the division which may be essential for manufacture
,storage, transportation or use of the Product.
Procedure ED/QMSP/7.2.1/01 is followed .
REVIEW OF REQUIREMENTS RELATED TO THE PRODUCT:
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
A Review of the requirements related to the Product is conducted prior to the organizations commitment to
supply the Product to the customer.( Example : Submission of tenders, acceptance of contracts or orders,
acceptance of changes to contracts or orders.)
b) Procedure ED/QMSP/7.2.2/01 is followed.
CUSTOMER COMMUNICATION :
To determine and implement effective arrangements for communication with customers the following points are taken
into consideration:Product information
Enquires , contracts or order handling , including amendments and
Customer feedback , including customer complaints.
Procedure ED/QMSP/7.2.3/01 is followed.
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DIVISION
Section No
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ED/QMSP/7.2.1/01 PROCEDURE FOR DETERMINATION OF

REQUIREMENTS RELATED TO PRODUCT.
PURPOSE AND SCOPE
To ensure and plan for the customers requirement on product ,delivery and post delievery
ctivities.
AUTHORITY FOR DOCUMENTATION:
3. RESPONSIBILITY AND AUTHORITY FOR IMPLEMENTATION:
Primary
: Divisional Head, Corp PLG
3.2
Secondary : All HODs
4. PROCEDURE:
The following is the procedure for determination of requirements related to the Product:
4.1 BD receives the enquiry from the customer for the supply of the product.
4.2 BD in consultation with Div Head and customer determines statutory and
regulatory requirements of product if any.
4.3 Based on details in Customers enquiry ED in consultation with Div Head and
HODs studies the customers requirement on product and ascertains feasibility of producing
the product. Clarifications are obtained from clients on anomalies, if any, or missing data.
4.4 Based on the details of LOI (Letter of Intent) the Division carries out feasibility study of
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
producing the Product i.e Adequacy of facilities ,delivery schedules ,safety ,statutory &
regulatory requirements.The manufacturing time to suit the delivery required by the
customer is finalized with Divisions.
4.5
POST DELIVERY ACTIVITIES(PDAs)
ED has a vast portfolio of Projects each of which need different type of PDA s after delivery of
the said product to the customer. Some of the Projects do not have any PDAs related to the
Product. The matrix for the Post Delivery activities is given below:-
BDL ELECTRONICS
DIVISION
Proje
ct
PDA
Responsibil
ity
Section No
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Documentati
on
Final
Authority
CMD
S
Joint
Head(QC)
Head(QC)
Head(IMM)
Receipt
Inspectio
n,
Installatio
n,
User
Training,
System
related
Documen
ts, New
Software
Updation
s
A3
Joint
Head(QC)
Head(QC)
Head(IMM)
Receipt
Inspectio
n,
Installatio
n,
System
related
Documen
ts
Detailed Work Instructions for Post Delivery Activities WI/ ED/IMM/03 are prepared and work is
carried out accordingly.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
REFERENCE
ISO 9001:2008 clause 7.2.1 Determination of requirements related to the Product.
Procedure ED / QMSP / 4.2.4 / 01 Control of records
Work Instructions : WI/CPLG/01
Work Instructions for Post Delivery Activities : WI/ ED/IMM/03..etc
RECORDS
Product Requirements
Customer Communication
BDL ELECTRONICS
DIVISION
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ED/QMSP/7.2.2/01 PROCEDURE FOR REVIEW OF REQUIREMENTS RELATED TO PRODUCT

1.
PURPOSE AND SCOPE

To ensure that customer needs are correctly understood, documented and communicated
to all concerned departments and individuals for necessary action.

Primary
Divisional Head, Corp PLG,Proj Engg,QC.
Secondary
All HODs
4.
4.1
PROCEDURE
The Contract review will be carried out as per WI of Corp. plg W.I/CPLG/01.
4.2
The methodology for contract review shall be as follows.
Sl.no
Value of Contract
Review carried out by
Methodology
Record
1.
Low value<20 lakhs
Through filling of
format
CPLG/WI/FT/01
2.
Meduim value20
Rep.from Corp.plg &

Div.Rep (Min.SM
level)
Chaired by
Control Status :
CPLG/WI/FT/02

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
lakhs and <5 crores
3.
High value5crores
Corp.plg.rep.And
member reps.From all
depts.Involved in
production
Chaired by Div
Head,Head(Corp.plg.)
& Committee approved
by Div head
-do-
Review through
deliberations with
the help of check list
CPLG/WI/FT/03
Minute of meeting.
4,3 Respective Div Heads shall nominate a person from the division who shall be responsible
to co-ordinate activities related to contract,with Corp.plg.
4.4 Divisional nominee shall be responsible to send copy of all contracts( internal (IFDs) and
externals) to corp.plg. as soon as it is received from customer/other Div. of BDL.
BDL ELECTRONICS
DIVISION
Section No
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For contract review the authority to take any decision is with Div Head concerened or
higher.
Verbal orders by customers are not accepted, considering the nature of product and company policy.
Reviews of low value and medium value contracts shall be as per Work instruction of Corp.plg WI/CPLG/01.
Amendments to contracts shall be reviewed and confirmed for acceptance with customer.
Any clause in the contract that are not acceptable to the recepientt division shall be conveyed to the concerened
customer or division with in BDL before commencement of work or acceptance of contract whichever is earlier.
Methodology for High value contracts
The Reviews are carried by a committee chaired by Div Head for cases involved in first time order and for repeat
order depending on needs.Corp.plg. maintaines the records of reviews.
The composition of contract review committee for high value contracts is as follows:
Chairman : Div Head
Convenor : Head-Corp.plg.
Member : All Departmental Heads
Chairman has the authority to condon the absence of any member and authorize representation by alternate
nominee.
The committee reviews the contract/tenders and ascertains capability of the unit to meet the requirements.
Following aspects are resolved as a result of the review
- Clarity of technical requirements.
- Applicable statutory/Regulatory requirements.
- Availability of in-house/Sub-Contract capability.
- Machine capacity.
- Delivery Schedule
- Financial terms and conditions.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
- Sourcing plan
- Plan for critica/Imported items.
- Adequacy of Quality control requirements.
- Consignee Address.
BDL ELECTRONICS
DIVISION
Section No
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- Ammendments to enquiry if any.

f) Differences if any are resolved with the customer by Corp.plg in consultation QC & IMM
where required.
Changes initialized by either customer or by BDL subsequent to contract are reviewed Afresh by abovementioned committee,recorded and communicated to concerned departments in the form of MOM/IDN.
Div Head obtains authorization from CMD/D(T)/D(F)/D(P) before conveying acceptance
of any contract to customer.
5.
REFERENCE
a) ISO 9001:2008 Clause 7.2.2 Review of requirements related to Product.
b) Work instruction WI/CPlg/01.
c) Procedure ED/QMSP/4.2.4/01 for control of records.
6.
RECORDS:
a) Customer orders / Contract / Amendment
b) Order Acceptance
c) Order Amendment Acceptance.
d) Minutes of Meeting
e) CPLG/WI/FT/01, 02 &03.
BDL ELECTRONICS
DIVISION
Section No
7.2
Page No
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ED/ QMSP/7.2.3/01 PROCEDURE FOR CUSTOMER COMMUNICATION
Control Status :
02/01-04-2010
:
01/15-12-2010

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
PURPOSE AND SCOPE

This procedures outlines the steps involved for customer communication.
The authority for approval of this procedure and its amendments is Divisional Head.
RESPONSIBILITY AND AUTHORITY FOR IMPLEMENTATION.
3.2
Primary
Secondary
: BD, QC and Corp PLG

: All HODs.
PROCEDURE
BD maintains record of the customer address, contact telephone numbers, etc for
effective communication with customer
BD forwards the enquiries from customers to Electronics Division for product information
and other clarifications, if any.
QC of Electronics Division will coordinate with BD in sending the information as per the
requirement.
Corp Plg regularly reviews orders on hand and ascertains that delievery is progressing on schedule.
PPC interacts with customer for all amendments to indents except for delivery date
extension
QC of Electronics Division directly deals with customer for obtaining feedback, including
complaints on the products delivered.
4.7 QC receives the customer complaints and records in the register.
4.8 QC coordinates with other concerned HODs for attending the customer complaints and
communicates to the customer.
4.9 After attending the complaints QC closes the complaints by recording in the register
4.10 QC keeps BD informed about complaints closed.
BDL ELECTRONICS
DIVISION
Section No
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:
01/15-12-2010
4.10 In association with know how agency / Designer, QC works out and provides
a document to the customer which contains all necessary instructions for use, handling,
storage preservation and maintaining the product.
4.11 Incase the division is unable to meet the predetermined delivery schedule then PPC
informs the same to Corp.Commercial by giving the appropriate reasons who in turn informs the customer.
4.12
Corp.commercial interacts with customer for delivery date extension, based on inputs
/data received from division.
4. 13 To facilitate ease of communication BD maintains a directory of regular customers giving
details like name, address (Office/Works), Telex / Fax No. , E-mail address, Name and
Direct/residential Telephone number of contact persons.
PPC communicates customer/customer representative the corrective actions
taken/corrective action planned & action to be taken by customers.
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
5. REFERENCE
ISO 9001:2008 clause 7.2.3 customer communications.
Work Instructions : WI/ED/BD/01
Work Instructions : WI/CPLG/01
RECORDS
Customer complaints register.
Customer feed back.
Product information.
Purchase order and connected Document.
BDL ELECTRONICS
DIVISION
DESIGN AND DEVELOPMENT
Section No
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If any requirement of such development arises, where technology is not transferred but are needed
to be developed indigenously, The development of components / Sub-assembly is planned. It is
developed and validated.
ED/QMSP/7.3/01 PROCEDURE FOR DEVELOPMENT OF PRODUCT REALISATION
PURPOSE AND SCOPE:
To plan product realization processes applicable to ED.
AUTHORITY FOR DUCUMENTATION:
The authority for approval of this Procedure and its amendments is Div Head. The procedure is issued by MR.
RESPONSIBILITY AND AUTHORITY FOR IMPLEMENTATION:
3.1 Primary
: PROJ ENGG.
3.2 Secondary : QC, IMM, Methods & CDO
PROCEDURE FOR ED PROJECT:
Whenever there is a requirement of developing the sub-assemblies or components where there is no technology transfer,
the same is undertaken by PROJ ENGG. PROJ ENGG will take help of other departments if required. The drawings &
documents are developed by reverse engineering process.
PROJ ENGG will formulate suitable Qualification programme and Acceptance criteria.
The components / Sub-assemblies are incorporated in series production after successful validation. Validation is as per
validation programme to be developed by PROJ ENGG.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
REFERENCE
ISO 9001:2008 Clause 7.3 Design & Development
Procedure: ED/QMSP/4.2.4/01 Control of Records.
RECORDS
Record of Indigenised items.
BDL ELECTRONICS
DIVISION
PURCHASING
Section No
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7.4.1 PURCHASING PROCESS

Procedures are established and maintained to ensure that the purchased items conform to the specified requirements
through the following.
Suppliers are selected, evaluated and approved based on ability to supply Products/service meeting specific
Quality requirements.
Criteria for selection, evaluation and re-evaluation of vendors are established. .(Refer procedure
ED/QMSP/7.4.1/02-Procedure for Vendor Selection & Evaluation).
List of approved vendors is maintained and updated by IMM department once in a year.
The performance of vendors / subcontractors is controlled and monitored through a vendor rating system.(Refer
procedure ED/QMSP/7.4.1/03-Procedure for Vendor Rating).
The records of the results of evaluation and requirement of necessary actions arising from evaluation are
maintained.
7.4.2 PURCHASING INFORMATION
Purchasing documents contain information clearly describing Products to be purchased, including where appropriate;
The part number and description of the items drawings, process requirements, inspection
instructions and test requirement etc.
Requirements for approval of Product, procedures, processes and equipment.
Requirements for qualification of personnel.
Quality management system requirements.
IMM reviews and also approves the purchasing / subcontracting documents for adequacy of
specified requirements prior to release.
Requirement of purchase of services like calibration,maintainance contracts.
Procedure for Purchase information is covered in ED/QMSP/7.4.1/01.
7.4.3 VERIFICATION OF PURCHASED PRODUCT
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Procedure ED / QMSP / 8.2.4 / 01 gives activities necessary for ensuring that purchased
Products meet specified requirements.
BDL ELECTRONICS
DIVISION
PURCHASING
Section No
7.4
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The inspection and other activities necessary for ensuring that purchased product meet the
specified purchase requirements are established at QC(IG).Refer procedure
ED/QMSP/8.2.4/01.
Where IMM proposes to veify purchased product at the suppliers premesis,the extent and
method of verification,the arrangements there of and the method of product release are
specified in purchase order.
It is the responsibility of IMM to obtain such information on on-site verification from QC/Prodn/PROJ ENGG where
applicable and include the same in Purchase documents.
ED/QMSP/7.4.1/01
PROCEDURE FOR CONTROL OF PURCHASING PROCESS
PURPOSE AND SCOPE

This procedure details the sequence of steps for purchasing / subcontracting of item and services to
meet the specific quality requirements..
3.1
3.2
Primary :
Secondary
IMM
:
QC, PROJ ENGG
PROCEDURE
Purchasing is related to purchase of sub-contracted / bought out items required for
Production and services.These include
All bought out items from vendors.
Sub-contract items made as per our drawing and specifications.
Out sourced services like annual maintainance contract and calibrations of standards/monitoring and measuring
equipments.Control exercised on these out sourced services are mentioned in relevant purchase orders.
4.2
PROCUREMENT
All bought out items are procured by IMM,from approved/proprietary

dealers/distributers) and based on production program and
ordering information from QC/PROJ ENGG,PPC depts.
Control Status :
vendors(including authorized

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
PURCHASING
Section No
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Sub-contract parts/items are procured by the IMM department from approved suppliers
through orders based on Production programme.
Services like annual maintenance contracts for equipment, machinery and calibration of
M & ME, standards etc. are out sourced by IMM approved service contractors/
vendors.
4.3
SOURCES OF PROCUREMENT:
4.3.1
Orders are placed on Vendors/Suppliers figuring in the approved list available with IMM.
4.3.2 In case of items procured as per sources recommended by designer/ know how agency. PROJ ENGG obtains
ordering information from Designer, and forwards the information to IMM, who subsequently includes Vendor in
approved Vendors list if necessary.
In case order has to be placed on non-approved vendor/Supplier, an approval is obtained
from Div Head (refer 4.5.3 of this procedure).
4.4
PROCUREMENT ACTION:
IMM raises MPRs indicating the Drg.No/Part No./Specifications with appropriate revision numbers.
QC, PROJ ENGG, PPC indentor, are consulted on any clarification sought on aspects affecting primary characteristics of
the final product by IMM.
IMM calls for the Drawings, standards whenever necessary.
IMM is informed by modification committee on receipt of approved change proposals
from Designer, if any, which affect the purchase/Sub-contract items for corrective action.
In case there are no changes in the drawings/standards since the time of previous order IMM gives reference of the
previous order in the current MPR and Purchase Order without enclosing fresh set of the drawings/Stds/specifications
etc.
IMM ensures the following:
Purchase enquiries are sent to vendors figuring in approved vendors list/ (including authorised dealers) based on ordering
information from Collaborator / Designer. Purchase orders are placed on them on receipt of quotation and their approval.
Concurrence of Project-Engg/ indenter is obtained for procuring alternative item/ material whenever a vendor quotes
items/materials, which differ from relevant documents /specifications /BOM.
BDL ELECTRONICS
DIVISION
PURCHASING
Control Status :
Section No
7.4
Page No
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Rev No /Date :
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Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Concurrence of Div Head is obtained at the time of sending enquiries and placing purchase orders on vendors who are not
in approved Vendor list or wherever vendors listed in approved list are not in a position to quote for a particular item or
not in a position to meet the requirement of the production programme. This approval is obtained in format FT/IMM/20.
The draft/final purchase orders are reviewed and verified by IMM to ensure that the same meet the requirements and a
copy of pertinent purchase part drawings/specifications/ inspection documents is enclosed with released purchase order,
wherever applicable.
In respect of items ordered for products manufactured under know how transfer where
qualified vendors have been identified by Designer, purchase order may be placed
quoting designer reference only. This is generally applicable to off - the - shelf items, and
enclosing drawings is not necessary. In respect of miscellaneous items, purchase orders
are placed based on data available with procurement section.
Copies of released purchase orders are sent to the concerned departments.
IMM/PROJ ENGG/PPC alert IGQC wherever an item is ordered on non-approved source first time and where detailed
inspection of supplies is called for. IGQC takes action to develop special quality plan in such cases.
IMM arranges clarifications on documents, specifications sought by supplier from PROJ ENGG.
In case of exigencies, IMM may procure items on cash purchase basis.
5.
REFERENCE
a) ISO 9001:2008 Clause 7.4.1 Purchasing Process.

b) Procedures :
ED/QMSP/7.4.1/02 Vendor selection and evaluation.
ED/QMSP/4.2.4/01 Control of Record
c) IMM Manual
d) Work Instructions : WI/ED/IMM/01
e) Approved Vendors list.
RECORDS
a) MPRs
b) Purchase Orders
c) MPRs, POs, PO amendments
BDL ELECTRONICS
DIVISION
PURCHASING
ED/QMSP/7.4.1/02
Section No
7.4
Page No
5 of 9
Issue No /Date :
Rev No /Date
02/01-04-2010
:
00/01-04-2010
PROCEDURE FOR VENDOR SELECTION AND EVALUATION

This procedure outlines the steps taken for selection and evaluation of vendors of all Production items and services
affecting Quality of final product.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

3.1 Primary
3.2 Secondary
: IMM
: QC, PROJ ENGG.
4. PROCEDURE
This procedure covers the selection and evaluation of vendors based on capability to meet the specified
requirements.
IMM is responsible for evaluation and selection of capable vendors. Approved vendors list is prepared by IMM
and updated once in a year.
The procedure for registering the vendors after evaluation is as per the procedure laid in the IMM Manual of
BDL.
4.4
The methodology of establishing the capability of a vendor may include one or more of the following
- Capability survey as described in 4.5 of this procedure.
- Evaluation of Product samples.
- Past Proven history with similar supplies.
- Test results/Data of similar Supplies.
- Published or certified experience of other PSUs/ Users / Designers
- Approval by other BDL divisions.
- ISO 9001 Certified companies.
- Market Reputation.
- Desiger recommended source.
CAPABILITY SURVEY
When there is a need for adding a new vendor based on information from other divisions and / or introductory letters from
parties, a team consisting of representatives from QC,PROJ ENGG & PROD constituted by Divisional Head visits the
prospective suppliers
and assesses their capabilities for which the vendor seeks approval.The team also obtains information about the company
and their capabilities.
BDL ELECTRONICS
DIVISION
Section No
Page No
7.4
:
Issue No/Date :
PURCHASING
Rev No/Date
6 of 9
02/01-04-2010
00/01-04-2010
Based on the teams report enquires will be sent to recommended sources.

IMM prepares, updates ,releases and maintains Approved vendors list in respect of all
Production items.The list gives details like Name,Address,Telephone/telefax/faxno.s/
contact person and items approved.
Approved suppliers may also include authorized dealers/agents of reputed companies.
List of approved suppliers referred to in the above paras,is an on going list with additions/
deletions as and when made.
The list has to be maintained by IMM,Electronics Division.
4.10 Re-approval : once in every year, the approved vendors list is reviewed on the basis of
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
performance and decision is taken to retain, add or delete the vendors.

5.
REFERENCE
a) ISO 9001:2008 Clause 7.4.1 Purchasing Process.
b) Procedures : ED/QMSP/7.4.1/01 Control of Purchasing Process
ED/QMSP/4.2.4/01 Control of Records
IMM Manual
Work Instructions : WI/ED/IMM/01
RECORDS:
Approved Vendors List
Capability survey record
ED/QMSP/7.4.1/03
PROCEDURE FOR VENDOR RATING
PURPOSE AND SCOPE

This procedure outlines the steps for rating the performance of sub-contractors/vendors of raw materials and
components used in the manufacture of products.
3.1 Primary
: IMM
BDL ELECTRONICS
DIVISION
PURCHASING
Section No
7.4
Page No
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Rev No/Date
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3.2 Secondary : QC
PROCEDURE
Suppliers are rated taking performance criteria of Quality (60%), adherence to Quantity (20%) and delivery (20%).
Vendor rating is carried out once in a year by IMM. The approved vendor list is updated based on the vendor rating.
Suppliers are graded into A, B, C and D categories on weightage basis. Grading is given as follows:
A
B
C
D
Very good Above 70 %

Good
Between 51 % and 70 %
Fair
Between 41 % and 50 %
Poor
Below 41 %
D category suppliers are deleted from approved vendors list if alternate sources are available. Otherwise they are
accorded an opportunity to improve giving necessary assistance if required.
Alternative sources are identified, and if, in the mean while, improvement is not seen they are
removed from the list and replaced with new alternative sources. Retention of D Category
vendors where alternatives are not available requires approval in Management Review.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Vendor performance and scope for improvement is communicated to vendors.

Performance of vendors is analyzed as per procedure ED/QMSP/8.4/01, Analysis of data.
Vendor performance and scope for improvement is subjected to Management Review.
Vendor rating is not carried out for service providers. Performance in this case is controlled through experience.
Vendors rated as D in a given Financial Year are reviewed in subsequent year & such cases are either deleted or
approved for retention in Management Review within a year from their categorization as D category vendors.
Periodical audit is carried out on the processes at sub-contractors manufacturing with BDL
material/Design,especially where special proceses are involved,to ensure satisfactory control.
BDL ELECTRONICS
DIVISION
PURCHASING
Section No
7.4
Page No
8 of 9
Issue No /Date :
02/01-04-2010
Rev No /Date :
01/30-06-2011
REFERENCE
ISO 9001:2000 Clause 7.4.1 Purchasing process
Procedures:
ED/QMSP/8.4/01 Analysis of data
ED/QMSP/4.2.4/01 Control of records
Work instruction : WI/ED/IMM/01
Procedure: ED/QMSP/8.4/01 Analysis of data
RECORDS
Vendor Rating sheets.
Audit reports.
ED/QMSP/7.4.2/01
PROCEDURE FOR PURCHASING INFORMATION

This procedure details how purchasing information is controlled in the division about the product to be purchased from
the suppliers/vendors.
The authority for approval of this Procedure and its amendments is Divisional Head. The procedure is issued by MR
3.1
3.2
Primary : IMM
Secondary : QC, PROJ ENGG & other HODs.
PROCEDURE
IMM receives BOM from PROJ-ENGG for procurement of items required for production and for capital items indentor
sends PR indicating the required specification, source of supply, date of delivery.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Wherever special process is applicable the requirement for qualification of personnel, equipment and process is also
indicated in PO.
BDL ELECTRONICS
DIVISION
PURCHASING
Section No
7.4
Page No
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Issue No /Date :
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Rev No /Date :
01/15-11-2011
4.3 While raising purchase order, IMM ensures all required specifications are included as per
PR/BOM raised by indenter. If any clarifications are required, IMM corresponds with Projects
Engg/ indenter. QC is consulted by IMM for necessary Quality plans.
Purchase order document contains information describing items ordered, including the following wherever
applicable:
Part / drawing No, Specification and acceptance criteria etc.
Inspection Reports / Test certificates to be submitted by the Vendor.
Scope and details of onsite inspection applicable if any, which is to be carried out by BDL or customer before dispatch of
items.
Delivery Schedules.
Payment Terms.
While raising purchase order IMM ensures all required specifications are included .
Whenever changes / modifications are made in the drawings / documents,process, equipment and specification of product
for any items PROJ ENGG supplies the changed documents to IMM for onward transmission to the vendor. Accordingly
IMM informs the Vendor and if necessary issues amendment to Purchase order.
IMM ensures that always the latest revised drawings, specifications and documents are available with the vendor.
REFERENCE:
ISO 9001-2008 Clause 7.4.2 / 01 Purchasing Information.
Work Instructions: WI/ED/IMM/01
procedure ED/QMSP/4.2.4 /01 control of records.
RECORDS:
PR / MPR
P.O./P.O Amendment.
BDL ELECTRONICS
DIVISION
PRODUCTION
AND SERVICE PROVISION
Section No
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:
00/01-04-2010
7.5.1 CONTROL OF PRODUCTION AND SERVICE PROVISION

7.5.1.1 Production and service activities, which directly affect quality, are identified, planned and controlled as per
procedure ED/ QMSP / 7.5.1 / 01.
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
7.5.1.2 Controlled conditions include:

a)
The availability of information that describes the characteristics of the product.
b)
Documented procedures and work instructions defining the manner of production and servicing when the absence
of such instructions and procedures could adversely affect the quality.
c)
Use of suitable production/assembly equipment and a suitable working environment.
d)
Availability and use of M& ME.(Monitoring and Measuring Equipment).
e)
Implementation of monitoring and Measurement.
f)
Implementation of product release , delivery and post delivery activities.
7.5.2
VALIDATION OF PROCESSES FOR PRODUCTION AND SERVICE PROVISION
7.5.2.1 Special Processes are those whose results cannot be fully verified by subsequent inspection and testing of the
Product and where process deficiencies may become apparent only after the Product is in use. such processes are carried
out by the qualified opearators and are identified for continous monitoring and control of process parameters to ensure that
the specified requirements are met. Such processes have documented instructions which include qualification of process
operations, including associated equipment and personnel .
7.5.2.2 Records are maintained by concerned production dept.for all qualified process,equipment and personnel as
appropriate.
7.5.3
IDENTIFICATION AND TRACEABILITY
IDENTIFICATION
The identification facilitates the Product to be linked to a specific drawing / specification document on the basis of which
they are manufactured. The practice is defined in ED/QMSP/7.5.3/01.
TRACEABILITY
Traceability, where specified, is ensured as per procedure ED / QMSP / 7.5.3 / 01.
BDL ELECTRONICS
DIVISION
PRODUCTION
Section No
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Rev No /Date :
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Certain critical components,items, sub-assemblies,aseemblies, batches are individually identified for

requirements of traceability.In such cases the components/items are identified with a unique no./serial no and
relevant records maintained.
List of items for which traceability is required to be maintained is prepared and maintained by Production and
issued to functions concerned.
For unique numbering of in house components numbering record is maintained by PPC.For subcontract
components IGQC maintains records. The purpose of traceability is to help in tracing back to batch
manufacturing conditions/ inspection results in the event of failure analysis.
iii) INSPECTION AND TEST STATUS

The inspection and test status of Product viz., whether they are conforming or nonconforming is also identified as described in ED / QMSP / 7.5.3 / 02.
7.5.4 CUSTOMER PROPERTY
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Customer property is applicable to only intellectual property like designs and specification which are prepared and
approved by Designers customer
These are controlled as described in ED / QMSP / 4.2.3 / 01 and 02.
At present there are no Customer Property which are going in to Final Product.
7.5.5 PRESERVATION OF PRODUCT
Procedures for proper handling , storage, packaging, preservation and delivery are defined in ED/ QMSP / 7.5.5 / 01.
ED/QMSP/7.5.1/01 PROCEDURE FOR CONTROL OF PRODUCTION AND SERVICE PROVISION
To ensure effective control of Production of Electronic system and Provision of Service.
3.1
3.2
Primary :
Secondary
PROJ ENGG, PROD., QC, PPC

:
IMM, CPED.
BDL ELECTRONICS
DIVISION
PRODUCTION
Section No
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Rev No/Date
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PROCEDURE
The support of various department of the division, other divisions of BDL and agencies outside BDL for
Production is detailed here under.
4.1 Sequence of activities for a typical Product in Assembly area in ED.
Orders are received by Divisional Head either through BD or directly.
Divisional Head discusses with Dept Heads & sends order copies to PPC & Proj Engg.
PPC in turn prepares broad outline schedule and plan of action in line with customers delivery schedule or as mentioned in
the Contract.
Proj Engg will initiate the technical proceedings with designer and start absorption of Technology.
Proj Engg will carry out necessary modifications in terms of Engineering,component selection,assembly
procedures,testing methodology etc in consultation with designer & Inspection Agency.
IMM will initiate procurement based on the documents given by Proj. Engg.
Mean while, Proj Engg will hold technical meetings with Production, QC to start their activities in terms of man power
allocation, equipments, critical process and any other technical issues pertaining to the product realization.
IMM will forward all technical bids to Proj Engg/QC for screening and recommendations.
All PRs will be vetted by QC before placing.
Technical discussions with designers, inspection agencies, user and vendor will be held by Proj Engg wherever
required.
All correspondence with Corp Planning, User representatives, for extension etc will be held by Planning.
Proj Engg will associate with QC in establishing test set ups, interacts with inspection agencies to sort out tech
difficulties if any. Proj Engg also interacts with user in finalizing Joint Receipt Inspections or Post Delivery Inastruction
etc.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
PPC ensures smooth flow of production by carrying out regular activities like work order launching, material issuing,
inter departmental movement of sub-systems/ systems etc with required documents like route cards etc.
QC will ensure successful completion of all QT/AT tests, PDI and JRI etc.
BDL ELECTRONICS
DIVISION

PRODUCTION
4.2
Section No
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PPC ensures :
Release of work order along with input documents, In case of development work orders stamp is affixed on the
Route card and process sheet indicating the same.
Issue of components/ subassemblies as per BOM.
Proper storage, handling & movement of components / subassemblies between stores and cost centers stage and
final QC.
Store credit of accepted item.
Follow up progress of work order
Send the Rejection Report to IMM for replacement of items and ensures replacement .
Closing the work order.
Coordination between Production, QC and PROJ ENGG for Production documents and inspection clearance .
Return to QC the rejected /scrapped/life expired material for onward action.
4.2
Assembly ensures
Availability of input documents like route cards, drawings and process sheets from PPC duly certified by PROJ
ENGG at work place.
Availability and suitability of required Production tools like jigs, fixtures, Soldering iron, crimping tools, thermal
wire stripper, torque wrenches, small tools etc.
Availability of shop consumable, ingredients, stationery items
Measuring instrumentation having valid calibration status.
Operations and processes are carried out in controlled conditions as specified in relevant documents.
Use of only parts, items, components, assemblies which have proper identification acceptance tag.
Use of valid shelf life items.
BDL ELECTRONICS
DIVISION
Control Status :
Section No
7.5

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

PRODUCTION
Page No
5 of 19
Issue No/Date :
02/01-04-2010
Rev No/Date
00/20-07-2012
Subassemblies, assemblies containing explosives, sensitive devices are assembled and handled as per
documented instructions.
Cleaning of components, subassemblies, assemblies as required.
Proper storage, movement and handling of parts, units, assemblies to prevent damage or inadvertent mix up.
Scrutinizing periodically records of nonconformance to draw required conclusions and to take remedial measures
as per procedure ED/QMSP/8.5.2/01 and ED/QMSP/8.5.3/01, along with QC.
Handing over to QC the rejected components, subassemblies, assemblies.
Maintenance of Production related documents.
Adherence to safety requirements and evolving safety measures.
Movement of assemblies / sub-assemblies between various cost centers with in same
sections after due clearance by QC on route cards.
Initiation of non-conformance review and disposal action for sub assemblies and assemblies as per procedure
ED/QMSP/8.3/01
4.3 PROJ ENGG. Ensures:
The latest certified documents are issued to concerned departments.
Action is initiated for design of suitable fixtures, tools etc. as per the users requirement.
Alternate/ rework process for subassembly/ assembly prepared whenever required.
Process sheets are prepared and issued.
Traceability items list is maintained after receipt from QC and relevant instructions are
incorporated in the process sheets
Day to day technical problems in assembly are attended.
Continuous study is carried out for the improvement of assembly process.
Association for acceptance of minor deviations
Issue of Finishing operation Process Sheets (Plating & painting) to concerned divisions.
BDL ELECTRONICS
DIVISION
PRODUCTION
Section No
7.5
Page No
6 of 19
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Rev No/Date
00/01-04-2010
Documents are approved and distributed for in-house developed Products.

Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
4.4 QC ensures :
The inspection of the incoming Product received from vendors is as per the specification.
Availability of inspection tools/ gauges/ test equipment in proper working condition.
In-process inspection and attestation wherever called for.
Raising the rework/ rejection note for components, subassemblies with Identification tag.
The causes for nonconforming components and subassemblies and assemblies are
investigated, recorded and the results are provided to concerned departments for
corrective action.
Generating the Inspection/ Test reports and clearance of stages / components.
Acceptance of specially made jigs/ equipment .
Products which cannot be reworked or cannot be cleared on concession are rejected and rejection report is sent
to PPC/IMM.
Liaison with customer's representative on quality aspects.
Attending to customer complaints and interaction with BD.
Custody of rejected items in Quarantine Bay and its periodic disposal.
Prepare and distribute list of traceability items, shelf life items indicating shelf life and storage conditions, if any.
Prepare master list of gauges, test and measuring instruments and ensure their periodical calibration.
CORPORATE SUPPORT FOR ELECTRONICS DIVISION
4. 5
b)
BD ensures :
a) Pass on information received from customer to Div for any service
Submission of offers to customers
BDL ELECTRONICS
DIVISION
PRODUCTION
Section No
7.5
Page No
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Issue No/Date :
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Rev No/Date :
01/15-11-2011
Civil Engineering Department

a) Ensures Incoming power supply
b) Maintains lighting fixtures including replacement of bulbs, tubes
Periodical checks and upkeep of earth pits.
Carries out general maintenance within and around the building such as gardening, sanitation,removal of
garbage & scrap.
Provides and maintains water supply, lighting , electrical earthing etc.
Arranges Cleaning and moping of working areas wherever required .
4.7 MILAN Division Support To Electronics Division
Electro plating.
Chemical analysis and Mechanical Testing.
Validation of life expired ingredients.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Calibration of Measuring Instruments.

Non Destructive Testing.
CP-IGMP Division Support To Electronics Division
a) Chemical analysis and Mechanical Testing.
b) Calibration
c) NDT
d) Heat Treatment
4.9 CORPORATE PLANNING
Carrying out Contract Review
Communication of customers special requirements, if any.
Monitoring the progress for fulfillment of orders and issuing timely alerts to Management of slippages, based on yearly
targets fixed and approved by Management.
Liasion for any discrepancy reported regarding quantity / dispatch received from customer.
4.10 CORPORATE COMMERCIAL
Interaction with customer for extension of delivery, if any.
BDL ELECTRONICS
DIVISION
PRODUCTION
Section No
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Rev No/Date :
01/15-11-2011
4.11 ITD
Up-keep of the existing computer facilities along with network.
Maintenance and operation of product information management and engineering
module of CIM which provides.
Entry ,updation of components/Assemblies procee sheets
Generation of work order.
Reports of capacity available/required.
Maintenance and operation of Component Scheduling and monitoring system Module of CIM which provides.
Work in progress monitoring
Shop floor Management
Tool monitoring system
Quality Management system
PED system.
Maintenance and operation of Integrated Material Provisioning,Accounting and control Module of CIM, which
provides.
Purchase Order progression system.
Stock Control system.
Shelf life Monitoring system
Sub-contract Monitoring system.
Provision of new software applications as per the Divisions requirement.
4.12 CUSTOMER SERVICE
4.12.1 The final product is inspected/tested and ace[ted by Customers Representatives/
customer and supplies to customer as such no servicing activities are involved.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Procedure ED/QMSP/8.3/02 describes the methods for handling of customer

complaints.
BDL ELECTRONICS
DIVISION
PRODUCTION
ED/QMSP/7.5.2/01
Section No
7.5
Page No
9 of 19
Issue No/Date :
02/01-04-2010
Rev No/Date :
00/01-04-2010
PROCEDURE FOR VALIDATION OF PROCESSES

This procedure provides guidelines for identification and qualification of special processes scope includes qualification of
process,equipment and personnel.
3.1 Primary
:
PROJ ENGG, PROD, QC
3.2 Secondary :
PPC
3.3 QC is responsible for qualification of such processes as per procedure at Para 4.2., and
maintains records in respect of all the special processes.
4.
PROCEDURE
4.1 IDENTIFICATION
Hand soldering of PCBs is identified as special process.
4.2 QUALIFICATION OF SPECIAL PROCESSES IN ED :
Each special process is qualified.the qualification procedure consists of carrying out the
qualification tests as per the
documents, preparation and evaluation of samples and maintenance of qualification records.Criteria & Periodicity of
qualification and revalidation of special process is laid dowm in relevant process sheet/WI/qualification document.
QUALIFICATION DOCUMENTS FOR SPECIAL PROCESS:
Procedure document detailing :
Scope of work including purpose.
Equipments, accessories, tools, jigs and fixture.
Materials and consumables.
Environmental conditions (Temperature, Humidity etc).
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
PRODUCTION
b)
c)
d)
e)
f)
Section No
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Inspection standards.
Operator Training and Certification criteria.
Sample size and periodicity of qualification.
Test plan with evaluation method and criteria for approval.
Requirement of validation of equipment and process.
All the requirements mentioned in ED/QMSP/7.5.1/01 for general processes are applicable to
special processes also.
All special processes when identified shall be qualified.
5. REFERENCE
a) ISO 9001 : 2008 clause 7.5.2 validation of processes for production and service provision .
b) Procedure :
ED/QMSP/7.5.2/01 Validation of special process.
c) Work Instructions : WI/ED/PROJ ENGG/SP/01
6. RECORDS
Qualification Records
Viz soldering operations & Qualification Record of Operators
Equipment validation Records.
Process Compliance/Monitoring Records.
ED/QMSP/7.5.3/01
PROCEDURE FOR IDENTIFICATION AND TRACEABILITY

This procedure describes the method for identification of items in relation to applicable documents during Production and
storage. It also covers establishing traceability of items ,sub assembly ,assembly and final product where and to the extent
specified in traceability list.
BDL ELECTRONICS
DIVISION
PRODUCTION
Section No
7.5
Page No
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:
00/01-04-2010

3.1 Primary
: PPC, IMM, QC, Prod, PROJ ENGG
3.2 Secondary : NIL
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
4. PROCEDURE
4.1 IDENTIFICATION
One or more of the following information is given for identification of materials/ items.
- Manufacturing Part Number.
- Drawing Number.
- Material Code Number.
- Purchase Order/ Item Number.
- Batch/ Lot Number.
- Material Color Code.
- Stores PRV/ IRV Number/D.C. Number.
- Work Order Number.
- Actual Name of Item.
Engineering documents, production control documents and inspection check lists,Quality plan have companys
Part numbers/Collaborators/Designers Part number.
For parts manufactured based on Collaborators/Designers document, Identification is as per Designer part
number/Drawing.
Suitable identification number is affixed on item or bag/ packet/ container holding the
items . In some cases the locations like shelves/racks may be labeled with names/Types
of items stored in locations.
Each item,subassembly/assembly & final product is marked with unique number when
required as per process sheet.
TRACEABILITY:
Traceability is specified for critical components and sub assemblies or sub system, where
verification reports of these items need to be referred for analyzing Product performance.
QC prepares the list of traceability items based on the above and issues to all the
concerned departments.
BDL ELECTRONICS
DIVISION
CONTROL OF PRODUCTION
Section No
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Rev No/Date :
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Traceability items list is maintained after receipt from QC and relevant instructions are
incorporated in the process sheets.
4.2.4
Steps to be taken when traceability is defined for an item.
a) IMM affixes rubber stamp Traceability Items on all copies of purchased order and
PRVs.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
QC affixes rubber stamp Traceability Item on all acceptance tags and on all copies of
IRVs.
c) Inspection Tag of Traceability items contains the following information.
Division Name
Name of Item
Drawing No
Unique Serial No. of the Item
d) The unique serial number is either engraved, marked with pen or affixed with the help of
a sticker, label etc.
QC maintains inspection test record linking to the unique serial number.
f) Prod/QC maintains records establishing relationship between unique Serial No. of the
item and the final Product.
a) For traceability items receipt-bay stores/ holding stores affixes identification label
(having the information of part number, description etc.) on items or bag / packet / container holding the items while
storing and enter into the computer data like part number, description, IRV reference.
While issuing such traceability items, PPC ensure identification label (duly filled for details like part number, description
IRV/WO NO. etc.) on item, or bag/packet/container holding these items.
All Traceability items are uniquely identified and their unique numbers recorded in route cards / other such inspection
records.
Assembly department verifies the identification labels/marking on the items that are affixed
to
Subassembly/assembly and final product. Assembly department maintains a copy of Traceability Lists of the final product
along with its relation to assembly/sub assembly for
ready reference.
Assembly department maintains a register establishing the relationship between serial No. of assembly/subassembly and
final product assembled in the department.
QC (Assy.) maintains test data of subassembly, assy & final product.
BDL ELECTRONICS
DIVISION
Section No
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In addition to Assy., QC (Assy) also maintains the record of relation between Serial number of Final product and the
Serial number of subassemblies used in it.
5.REFERENCE
a) ISO 9001:2008 Clause 7.5.3
b) Procedure
Identification and Traceability
c) Work instructions: WI/ED/Prod/ 01

WI/ED/PPC/01
WI/ED/IMM/01
WI/ED/QC/01 to 20
6. RECORDS
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
a) Traceability List
b) Traceability Records
c) Relation Register / data maintained by Assembly.
d) Tags labels on items/cartons/trays etc.
ED/QMSP/7.5.3/02
PROCEDURE FOR INSPECTION AND TEST STATUS
PURPOSE AND SCOPE

This procedure covers the following :
Identification of inspection and Test status of all items,include the materials,components and Sub-assemblies that
go in to a product,from receipt to final dispatch.
Identification of conformance/non-conformance of items/products with regard to Inspection and Test performed.
This procedure applies to raw material, components, sub-assemblies and assemblies used in production of
electronics systems.
Primary
QC, PPC, IMM.
3.2 Secondary :
BDL ELECTRONICS
DIVISION
Prod.
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PROCEDURE
Identification of inspection status at receipt inspection.
First Time sample:
First Time samples and/or a pilot batch are subjected to inspection and tests and also,where necessary,
qualification tests before bulk supply commence.
IGQC inspects the first time samples and PROJ ENGG/QC department approves the samples based on IGQC
report & technical requirements.IGQC maintains record of such approval. Samples retained after
inspection/testing are suitably identified with report No.,sample No. etc.
4.1.2 Receipt Inspection:
IGQC attaches/ affixes applicable tags/ labels, subsequent to receipt inspection, on the items, if the space permits or on
the packet/container for small sized items,as per following below:
Appendix- I 7.5.3/02
LIST OF TAGS
Inspection and Test status
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Stage of inspection
1.Receiving
IGQC
2.In-process
a) Assy
3.Final Inspection
a) Assy
4.Final Product
Inspection
Accepted with or
without concession
Review/
Clarification
Rework
Reject
Tag
Tag
Red Tag
Route Card/
Tag
Route card & Tag
Inprocess inspection
Test Status of sub-Assy
Tag
Tag
Red Tag
Tag
Inprocess
inspectionTest Status of
sub-Assy
Acceptance Test Report

with SQAE
certification
Tag
Tag
Inprocess
inspection Test
Status ofsubAssy
Tag
Tag
BDL ELECTRONICS
DIVISION
4.2
Section No
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Red Tag
Red Tag
Issue No/Date :
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Status / Finalisation of PRV:
IGQC affixes following stamps on all copies of PRV subsequent to inspection of all items as given below.
ACCEPTED"- To indicate that items can be moved to the holding stores.
Accepted on approved concession To indicate that items can be moved to the holding stores, but are to be stored
separately.
Rework/Clarification To indicate that items can be moved to the area marked for
rework/clarifications from
suppliers/Sub-contractors in the transit section of R-B stores.
REJECTED - To indicate that items can be moved to the area marked for rejections in the transit section of stores for
disposal.
Identification at Sub-contractors premises.
In charge IGQC or his nominated inspectors attach/affix the colored tags/labels, Subsequent to inspection, on the items if
space permits, or on the container for small
sized items as per Appendix I 7.5.3/02 table.
In charge IGQC or his nominated inspectors ensure that Sub-contractor keeps the inspected items in well-defined areas
along with above tags/labels to avoid mix-up.
Refer Sec .4.3 for verification at subcontractors place.
Identification during storage and issue:
In-charge of holding stores ensures that,
Items certified by QC along with the identification and acceptance tags/ labels only are stored and issued.
Acceptance labels are available on purchased parts or packets containing them while issuing.
Part quantity of purchased parts (components/ small sized items/ fasteners) are issued in polyethene bags/ boxes
with split tag by stores.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Acceptance tags/ labels attached/ fixed on the container/ boxes of small sized items are removed only after the
issue of entire lot.
Items with limited shelf life, are stored in separate enclosure as per conditions specified.
BDL ELECTRONICS
DIVISION
PRODUCTION
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Items which are rejected by IGQC or any dept are duly sent to the supplier/sub-contractor for remedial action like
replacement/quantity correction/surplus etc if any.
Records of such action taken are maintained PO wise.
4.5
Identification of Inspection and Test Status during manufacture:
Inspection and Test Status

During Assembly
PPC affixes Tag on trays containing Sub Assemblies/ Assemblies. This tag links the tray of components to route card
with appropriate work order number & quantity.
QC endorses inspection test status on route card for both first off & batch clearance.
For items having unique Serial nos. and /or which are traceable. The route card carries serial nos. of items which belong
to the concerned work orderoute card.
For rejected / Rework components Tags/ Lables are affixed to individual Sub Assemblies/ Assemblies .
Route cards Sub Assemblies/ Assemblies accompany.
Assy QC: Assemblies are, marked with individual Sl.No. with a marker pen and entered into QC register, the status is identified as
Under inspection.
Assemblies inspected and accepted are pasted with a sticker having markings of Regular Sl.No. , Lot No.
Assemblies inspected and for rework are identified with a rework note individual Sl.No.s of which are entered in the note
for identification and placed in the container / tray.
Assemblies after lot acceptance are stamped on the sticker with QC and inpection Agency stamp.
Assemblies rejected are identified and marked as rejected with individual Sl.No.s of which are entered in the rejection
note and placed in the Tray / container and sent to quarantine bay.
REFERENCE:
ISO 9001 : 2008 Clause 7.5.3 Identification and Traceability.
Section 7.5 of Quality Management System Manual
c) Procedures :
ED/QMSP/8.3/01 Control of Nonconforming Product.
ED/QMSP/4.2.4/01 Control of Quality Records.
BDL ELECTRONICS
DIVISION
Control Status :
Section No
7.5

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

PRODUCTION
Page No
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d) Work Instructions : WI/ED/QC/SQC/01, WI/ED/QC/IGQC/01, WI/ED/FQC/01

WI/ED/PPC/01, WI/ED/IMM/01, WI/ED/Prod/01
ED/QMSP/7.5.5/01
PROCEDURE FOR PRESERVATION OF PRODUCT

This procedure covers handling, packing, storage and preservation of Product to prevent damage or deterioration and to
maintain conformity to requirements. The procedure is applicable for all stages of Production.
3.1
3.2
Primary :
PPC , IMM
Secondary : QC, PROD
4. PROCEDURE
PURCHASED ITEMS
i)
Purchased items are handled from the time of receipt till their end use in the such a way that damage or
deterioration is prevented and conformity to requirements is maintained.
ii)
Holding stores ensures that items are safely unloaded in the receipt bay stores.
iii) List of items requiring conditioned storage is prepared and maintained by stores such Items are moved to conditioned
stores on receipt.
iv)The holding stores / IGQC/ R.B. stores ensures that the items are stored in to original
possible.
packing to the extent
v) Holding Stores ensures that items are properly identified and kept in a covered area. The
are kept separately so that they are not mixed up with materials whose inspection is yet to done.
vi)
only received.
rejected items
The holding stores ensures that items coming from IGQC with identification label / acceptance tags are
BDL ELECTRONICS
DIVISION
PRODUCTION
Section No
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vii) User departments ensure that drums/ bottles and bags containing paints/ consumables/
chemicals have proper
identification and record of shelf life wherever applicable. Shelf life items are issued on first-in-first-out basis.
viii) Holding stores maintains the copies of IRV of items stored.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
ix) Holding stores maintains and updates bin cards for all receipts and issues.
x)
Holding stores maintains the copies of IRV of items stored.
xi) Conditions of stores are verified through a Peridic Quality Audit for detecting any visible signs of deterioration in a
phased manner once in six months and corrective action taken accordingly.
HANDLING AND STORAGE DURING MANUFACTURING AND DISPATCH
All the departments ensure that in-process items or items going into Product are stored and handled in such a
manner that no damage / deterioration occurs and conformity to product requirements is maintained.
b) PPC/ASSY ensures that suitable care is taken during handling, storage and movement of
items.
Subassemblies after final inspection and test are covered with suitable packing/container
during shifting from cost center to cost center. The containers are planned and procured by PPC.
The final Products are stored in covered space before shipment.
Rejected materials properly identified by QC, are sent to quarantine bay and rejection report
is given to PPC.
All the departments ensure that while handling Electrostatic Sensitive Devices (ESDs) the following precautions
are followed.
Handle ESDs only in an ESD protected Area (EPA)
Use wrist straps and conductive Floor mats for personnel grounding
Use only approved ESD protective packaging materials.
BDL ELECTRONICS
DIVISION
PRODUCTION
Section No
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PACKAGING, PRESERVATION
The containers used for packaging are specially ordered for the purpose and arranged to preserve and maintain
conformity of product.
Preservation activities such as application of grease, fitment of dust covers, presence of silica gel are ensured as
per the relevant documents.
The Packaging documents are prepared, compiled and placed/pasted in/on the Packaging Box.
Before dispatch, inspection of packages is carried out by QC in association with Customer representative /
Inspection Agency as applicable
Spares like PCBs with ESDs are dispatched in ESD protective Bags
The packaged Product is dispatched as per customers advice . It is ensured that during the process conformity of
the product to requirements is maintained & damages prevented.
5. REFERENCE
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
ISO 9001:2008, Clause 7.5.5 Preservation of Product.

Procedure: ED/QMSP/4.2.4/01 Control of Records.
c) Work Instructions:
WI/ED/PPC/01
WI/ED/IMM/01
WI/ED/QC/ FQC/01
6. RECORDS
Dispatch records.
Records of shelf life items
Records of items stored in controlled conditions
Bin Cards
Periodic quality audit records
Packaging List, if any
Verification of condition of products lying in stores.
Transfer of rejected material.
BDL ELECTRONICS
DIVISION
Section No
7.6
Page No
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CONTROL OF MONITORING AND
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MEASURING EQUIPMENT
7.6
CONTROL OF MONITORING AND MEASURING EQUIPMENT
7.6.1
GENERAL (FOR ED):
The Control, Calibration and maintenance of Monitoring and Measuring Equipment used to demonstrate the conformance
of Product to the specified requirements is carried out in accordance with prescribed procedure ED/QMSP/7.6/01.
All M&ME including Gauges,Fixtures and Test software are covered by this section.
The purpose is to ensure that the measurement uncertainty is known and is consistent with required capability.
Test software or comparative references such as test hardware are checked to prove that they are capable of verifying the
acceptability of product prior to release for production/assembly or field use and the same are checked at prescribed
intervals.the extent and frequency of checks are established and records are maintained as evidence of control.
If required by Contract,all technical data pertaining to M&ME are made available when required by customer or
customers representative for verification that the M&E is functionally adequate.
ED/QMSP/7.6/01PROCEDURE FOR CONTROL OF MONITORING
AND MEASURING EQUIPMENT
To control, calibrate M&ME with a view to demonstrate conformance of Product to specified requirements.The procedure
applies to control of all Monitoring and Measuring equipment used to verify conformance of product.
3.1
Primary :
3.2
Secondary :
Control Status :
QC ,PROD,CPED.
PPC, IMM.
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Calibration agencies at BDL Kanchanbagh complex namely Standards Lab, Metrology Lab, Material Testing Lab , CPED
are responsible for assisting Electronics Division for calibration of Monitoring and Measuring Equipment.
BDL ELECTRONICS
DIVISION
Section No
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MEASURING EQUIPMENT
QC is responsible for ascertaining that the Monitoring and Measuring Equipment used are in a valid state of calibration .
QC prepares Master List of Monitoring and Measuring Equipment and updates for any additions/deletions.
4.
PROCEDURE
The measurements to be made for ascertaining conformality to specifications and accuracies desired their on or
determined by head QC/ user of the M&ME.
M&ME are selected ensuring that they are capable of the desired accuracy.
Accuracy of M&ME is maintained by periodic calibration on the basis of standard that has traceability to known
national or international standard.
When facilities of external organizations are utilized for calibration purposes the following is
ensured.
The following agencies shall be approached in order of preference.

NABL accredited Lab having valid scope of calibration.
ISO 9001 certified calibration Lab.
Manufacturer of equipment provided requirements of traceability are met.
Whenever services of agencies not falling in any of categories in 4.4 (a) above are required,such agencies are
evaluated by a team from BDL constituting of representatives from in-house calibration agencies, experts and a
representative of QA-Corporate. This team would be constituted by Divisional Head. The team shall evaluate the
calibration agency as regards to conformance of its quality system to ISO clauses 7.2,7.5.1,7.5.3,7.6, 8.2.4,8.3 &
8.5.
For purpose of (b) above external calibration agencies approved by other ISO certified divisions are treated as
applicable for Electronics Division provided the scope of calibration meets requirements.
All external calibrations must have valid traceability to national/international standards and same shall be evident
in calibration reports.
The calibration reports of equipments used in various sections but calibrated by agencies outside ED are
maintained by the section in-charge under whose control the equipments used for calibration are there
BDL ELECTRONICS
DIVISION
Section No
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MEASURING EQUIPMENT
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
4.5
calibration is done at the following in-house calibration agencies:
In-house Agency responsible
Type of equipment controlled
Standards Lab(MNR)
Multimeters, Oscilloscopes, Signal generators, Function Generators, Insulation testers,

Break testers, RLC meters, OHM meters, Counters, Power supplies, Special test
panels.
Metrology(MNR)
Measuring instruments, standard gauges, special gauges, and inspection Fixtures.
Chemical Lab(MNR)
Weighing balances, hardness testers, Tensile testing machine, Load Cells & Strain
Gauges
QC-Assy
Pressure Gauges & Torque Wrenches
CPED
Temperature controllers, Thermo couples, Ammeters, Voltmeters, Temperature

indicators/ Recorders, Soldering Iron / Stations.
The calibration certificate of the Standard is maintained at the above mentioned in House Agencies
4.6
M & ME are called by agency responsible for calibration by sending a letter/ note to the concerned as per the
relevant work instructions of calibrating agency. However this does not absolve the user of his responsibility to send
M&M equipment for calibration without waiting for recall letter or reminder for calibration from calibration agency.
4.7 Master list / Register is maintained with in-house agencies for all M & ME which gives their
Name
Unique Identification Number
Location
Acceptance Criteria
Periodicity of calibration
4.8
QC maintains calibration certificate of masters used in Electronics Division, and a copy of the
certificate where calibration is done at agencies outside BDL.
4.9 Monitoring and Measuring Equipment are sent to calibration agency responsible for calibration
accompanied by a letter/ note to the concerned.
It is ensured that adjustments are not made by un authorized personnel, thus invalidating the calibration by
methods like
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DIVISION
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MEASURING EQUIPMENTS
Sealing the adjustment provisions with sticker reading calibration invalid when seal is broken.
Removing special tools from the instrument box and keeping separately.
Necessary handling instructions
4.11 It is the responsibility of user to send monitoring and measuring Equipment to QC before the
expiry of validity of calibration. User of M & ME is responsible to send the equipment for
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
calibration whenever it becomes due, without waiting for recall letter from Calibration Agency.
Apart from maintenance of calibration records, M and ME are labeled showing the calibration
date for next calibration as applicable.
status and due
Monitoring and Measuring Equipment are stored and handled with care to ensure maintenance of calibration
accuracy.
If calibration is carried out for restricted range or if the M&M equipment is found acceptable in calibration over a limited
range, calibration agency shall provide indication on the equipment/ instrument/ gauge the restriction on the range of
usage through use of labels, boards, yellow colored identification etc. in such cases users are responsible to ascertain the
limits of calibration/ usage and ensure that measurements are only made in valid & calibrated rang(s).
Unless otherwise specified the in house calibration agency (within MILAN division) is
responsible for the following.
Preparation and updation of Master lists.
Ensuring valid traceability.
Ensuring calibration procedures /W.I. are followed.
Calibration readings /Results /Records are maintained.
When a Monitoring and Measuring Equipment is found to be out of calibration and correction
not found possible, it is degraded for alternative acceptable use where possible or disposed.
Records and labels clearly indicate the status where applicable.
When, during periodic calibration, an M & ME has been found to be out of calibration,
are taken.
following actions
If the analysis reveals that the product will not meet customer requirement, customer is approached with request to permit
recheck / rework at site or at BDL as necessary.
Attempts would also be made to see whether inspection results subsequent to the use of the defective instrument gives
confidence that the actual measurement was not erroneous.
Wherever such event happens, the periodicity of calibration is revised.
BDL ELECTRONICS
DIVISION
Section No
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MEASURING EQUIPMENT
If the analysis reveals that the product will not meet customer requirement, customer is approached with request to permit
recheck / rework at site or at BDL as necessary.
Attempts would also be made to see whether inspection results subsequent to the use of the defective instrument gives
confidence that the actual measurement was not erroneous.
Wherever such event happens, the periodicity of calibration is revised.
REFERENCE
ISO 9000: 2008 Clause 7.6 Control of Monitoring and Measuring Equipment
Work instructions: WI/ED/QC/IGQC/01
RECORDS
Master list of M and ME .
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Calibration Records
Calibration status / stickers.
BDL ELECTRONICS
DIVISION
Section No
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Page No
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MEASUREMENT ANALYSIS AND
Issue No/Date :
IMPROVEMENT
Rev No/Date
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:
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GENERAL
The Monitoring, measurement, analysis and improvement processes are planned and implemented as per the following
procedures.
To demonstrate conformity to the product requirements as per ED/QMSP/8.2.4/ 01.
To ensure conformity of the QMS, as per ED/QMSP/8.2.2/ 01.
To continually improve the effectiveness of the QMS, as per ED/QMSP/8.5.1/ 01,
ED/QMSP/8.5.2/ 01,
ED/QMSP/8.5.3/01
The Statistical Techniques include sampling methods, charts for verifying process and Product characteristics
where required.
To ensure satisfaction of customer as per ED/QMSP/ 8.2.1/ 01.
REFERENCE:
a) ISO 9001: 2008 Clause: 8.0
b) Procedure ED/QMSP/8.2.1/ 01
c) Procedure ED/QMSP/8.2.2/ 01
d) Procedure ED/QMSP/8.2.4/ 01
e) Procedure ED/QMSP/8.4/ 01
f) Procedure ED/QMSP/8.5.1/ 01
g) Procedure ED/QMSP/8.5.2/ 01
h) Procedure ED/QMSP/8.5.3/ 01
Control Status :
Measurement analysis and improvement.

Customer satisfaction.
Internal Audit
Monitoring and Measurement of Product.
Analysis of Data.
Continual Improvement.
Corrective action.
Preventive Action.

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION

MONITORING AND MEASUREMENT
Section No
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CUSTOMER SATISFACTION
The term customer includes the following Organization/ individuals as applicable.
Purchaser of Product or his representative.
Users/Agency involved in Storing/Handling/Inspecting/Accepting/Using of the product.
Agency / individuals who are end users of the product.
Customer Satisfaction Form from Product Users/customers is collected in pre-designed Formats such that the
Parameters on which the feedback is collected are relevant to the Product/Services supplied.
Business Development/QC interacts with customer regarding the products and services of Electronics Division
obtains feedback on various areas of interaction and analyse the data for improvement.
As one of the measurements of the Quality Management System QC(PSG) collects data on customer satisfaction
from customers.
The Methodology for data collection on customer satisfaction is one or more of following:
Customer and user survey.
Feed back on aspects of product.
Customer requirements/Contract fulfillment.
Present / future market needs.
Questionaires and surveys.
Participation in exhibitions / expo / fairs.
Participation in conferences/seminars.
Reports in Media.
Customer Service Group interacts with end-user related to products and services of
BDL ELECTRONICS
DIVISION
Control Status :
Electronics Division.
Section No
8.2
Page No
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Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
INTERNAL AUDIT
Procedure ED/QMSP/8.2.2/01 defines the responsibilities and requirements for planning and conducting audits,
establishing records and reporting results.
Internal Audits are carried out to verify whether Quality Management System: Conforms to the planned arrangements to the requirements of ISO 9001:2008 and to the requirements established
by the organization.
Effectively implemented and maintained.
Internal Audits are: Planned on the basis of the status and importance of the processes and areas to be audited.
Carried out by trained personnel who are independent of those having direct responsibility for the activity being
audited.
Records of Audits and their results shall be maintained.(see 4.2.4)
The results of the internal Audit are recorded and fed back to the personnel responsible for the Audited area. Such
personnel shall ensure that any necessary corrections and corrective actions are taken without undue delay to
eliminate detected non-conformities and their causes.
Follow up audit activities verify the actions taken and report the effectiveness of actions taken.
MONITORING AND MEASUREMENT OF PROCESSES
QMS processes are monitored and measured where applicable to ensure ability to achieve planned results.
Monitoring and measurement of activities carried out on various processes of QMS are as below.
Subcontractor to whom processes are outsourced are audited on annual basis by a team consisting of concerned
Production, IMM,PROJ ENGG and QC to ascertain that the required operations are satisfactorily performed. Where
deficiencies are found, corrective actions are decided upon and implementation ensured.
Whenever components processes are sub-contracted to other divisions, activity mentioned in point 3 above will be
carried out in co-ordination with QC.
BDL ELECTRONICS
DIVISION
Section No
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3 of 16
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The setting up and achievement of Quality Objectives is carried out as per Procedure
which helps in improving the process.
ED/QMSP/5.4.1/01
When results are found unsatisfactory corrective actions are taken to eliminate the Non-conformity as per
procedure ED /QMSP/8.5.2/01.
Once in two years the existing documents and records are analyzed to identity and to eliminate the causes of
potential Non-conformities for improving processes. This is covered in ED /QMSP/8.5.3/01.
Effectiveness of QMS is measured based on the following parameters:
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Action points from previous review

Results of Audit.
Customer Compliant & Feedback.
Review of Quality policy & Quality Objectives.
Status of Corrective & Preventive Actions.
Changes that could affect QMS.
Process Performances & Product Conformity.
Effectiveness of QMS & Scope of Improvement.
Training Needs.
Resource Allocations.
Recommendations for Improvement.
Concession & Deviation needing attention of Top Management.
Performance Data of Suppliers & Vendors.
Area of Concern.
Any other points.
S.No
Process
Aspects Monitored
Parameters Measured
1
2
Management Review
Training
Completion of various points as per minutes

Compliance with calendar
Internal Audit
4
5
Purchasing
Calibration
- Compliance with audit schedules

- Completion of Corrective Action in
time
- Trend of Non-conformances
Vendor Rating
Compliance of Calibration schedules
Compliance to action points.

Non-compliance to Training
schedules.
Compliance to Corrective actions
taken.
Customer Feed back
Annual Feedback reports
BDL
ELECTRONICS
Section No

Vendors Performance
Non-compliance to Calibration
schedules.
Average Rating received from
customers.
:
Page No
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:
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MONITORING AND MEASUREMENT OF PRODUCT

Monitoring and measurement activities are carried out at appropriate stages of the product in accordance with
documented procedures, work instructions and process sheets in order to verify conformance to the specified
requirements.
Inspection instructions / quality plans at all sections of QC are integrated with relevant work instructions/process
sheets. These work instructions are prepared taking into account.
The functional aspects of the component.
The important parameters to be inspected.
Means of inspection.
Sampling to be followed.
The no. of test specimen to be tested when item cannot be directly tested.
The acceptance criteria or reference to a document containing the acceptance criteria.
The quality plans for all in-process activities are covered in process sheets and also work instructions. Areas
covered in these activities are:
Assembly
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
ii) QC Dept.
The Monitoring and measuring activities to be carried out, the means to be used, the sampling plan to be
followed are detailed in Quality Plan, Inspection reference manuals, work instructions, Process
Sheets,Design/Production Documents, and other documents of design origin in ED.
Periodically the quality plans of QC (IG), stage QC & Final QC and Assembly QC are reviewed by a team
constituted by Div. Head consisting of Proj-Engg/ Concerned QC officer /Assy. officer so as to ensure
correctness, adequacy and suitability of the quality plans based on past rejection/ rework experience. The
frequency & extend of such review is need base and decided by the team itself.
Records evidencing conformity of the product at appropriate stages as per process sheets, work instructions and
other planned arrangements shall be maintained.
Records shall indicate the person(s) authorizing release of product for delivery to next stage or finally to the
customer.
h) The release of product for next stage or to the customer shall not proceed until
i) Planned arrangements for checking the product are satisfactorily completed.
OR
ii) They are approved by relevant authority as defined in section 8.3.
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PROCEDURE FOR CUSTOMER SATISFACTION
To obtain, analyze and take corrective actions on feedback from

customers in order
to ensure customer satisfaction
3.
3.1
3.2

Primary
Secondary
QC
: All HODs.
4. PROCEDURE
QC coordinates all activities related to customer interface including customer satisfaction measurement
BD/QC maintains data on customer and their contact information like address ,phone, fax etc.
Customer feedback is obtained in a prescribed format sent by ED. However if it is felt that customer response is
not forthcoming, opinion is called for verbally by BD and recorded and analyzed.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Feedback is obtained on all aspects of customer interaction from initial contract to handling complaints on
supplies.
The feedback data includes aspects like Product performance , delivery, post delivery service, documentation
and any aspects of performance.
Customer feedback is collected once in a year.
Customer Feed-back form is designed such that feedback is collected for several parameters
which are relevant to the product/service supplied. Examples of parameters for which feedback is collected are:Promptness of Response to customer queries/complaints
Clarity of Documentation
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Capability to resolve technical issues.

Any other such parameters which influence Customer Satisfaction.
Customer satisfaction data is collected & analyzed from one or more of the following sources as feasible
Customer Data / Feedback on delivered products and services , collected directly by BDL personnel from
customer.
Loss of business if any due to customer dissatisfaction.
Appreciation letters , compliments received from customer (s).
Warranty claims
Any other source which can provide information on customer perception.However in view of BDL Electronics divisions
nature of products & activities Para 4.8 a) is mostly followed.
The analysis is shared with HODs for initiating corrective actions where necessary.
The analysis is also presented in the Management Review giving areas of satisfaction and
dissatisfaction if any and opportunities for improvement.
Customer is communicated about actions taken.
REFERENCE
ISO 9001:2008 Clause 8.2.1 Customer Satisfaction
b) Procedures:
ED/QMSP/8.4/ 01
ED/QMSP/5.6/ 01
ED/QMSP/4.2.4/ 01
Analysis of Data
Management Review
Control of Records
Work Instructions : WI/ED/BD/01

RECORDS
Customer feedback form
Analysis and action
Corrective action records
Management Review minutes.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
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ED/QMSP/8.2.2/01 PROCEDURE FOR INTERNAL AUDITS

1.
PURPOSE AND SCOPE
To adopt a system of periodical internal audits in order to verify conformance to and effectiveness of the Quality
Management System.
QC authority for release of final product.
3.1 Primary : MR, Core team, Internal Auditors
3.2 Secondary : All HODs
4.
PROCEDURE
4.1 The responsibilities of various authorities contributing to the internal audit process are
as follows.
4.1.1. CORE TEAM
Studies previous Internal Audit reports and prepares list of non-conformances whose
effectiveness needs to be verified in the current audit.
Assists MR in preparation of Audit Schedule.
Compiles all Audit reports in MRs file.
Reviews whether entries in Internal Audit report are correct & adequate.
BDL ELECTRONICS
DIVISION
Control Status :
Section No
8.2

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

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4.1.2. MR
Approves Audit Schedule.
Chairs opening and closing meeting for Internal Audit.
Reviews progress of corrective actions and closure of non-conformances.
Decides on departments / sections/ areas and QMS elements (clauses) in which
special audit needs to be conducted.
4.1.3 HODs
Ensures co-operation of all personnel in the department for the Internal Audit.
Responsible for ensuring that concerned officers take corrective actions which are effective.
After the audit report is presented by auditor, signs the report
.
Ensures proper investigation of root causes.
Decides on corrective action contemplated and includes the same in MRs copy of audit report and hands over to MR
within three days of Audit.
Ensures internal verification of corrective actions through departments own members who are also trained auditors.
Calls regular internal auditor for verification after corrective actions are completed.
4.1.4. INTERNAL AUDITORS
a) Internal Auditors are responsible to
Ensure that all clauses as given in Audit Schedule are audited.
Receive instructions on auditing from MR and Core Team.
Report all audit findings both conformances and non-conformances.
Verify corrective actions including their effectiveness.
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Report areas of concern/corrective actions which are not effective where applicable.
4.1.5. AUDIT TEAM LEADER:
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
The senior most person in the Audit Team is designated as Audit Team Leader.
Plans the audit by dividing / distributing specific areas / sections/ departments to specific auditors in accordance with the
audit schedule.
Gives general briefing to internal auditors and guides them on areas / points requiring attention.
Receives inputs from Core Team / MR for follow up / closure of non-conformances reported in earlier audits, and
arranges verification through audit team members.
Ensures completion of auditing and reporting within the stipulated time.
Reports on auditor performance to MR.
4.1.6.
AUDITEE
Auditee(s) are responsible for the following
Co-operate with auditors by providing information requested.

Provide objective evidences of all activities as required by auditors.
Clarify any points to auditor.
Make note of observations / verbal remarks if any made by auditor and report the same to the HOD.
In case of doubt/controversy, request involvement of senior executives.
Internal Audits are classified as:
Regular Internal Audits.
Special Internal Audits.
Regular Internal Audits: All departments and all clauses are covered. These are conducted once in six months.
Special Internal Audits: These are planned in between two regular Internal Audits based on performance in regular
Internal Audits. These are restricted to few selected
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departments / sections and also to few clauses of ISO 9001:2008. These departments / sections / areas and clauses are
decided by MR.
The need, extent, scope of special audits may vary from time to time and is decided by MR in association with Core
Team/Corporate QC.
Frequency of audits for specific functions/depts may be increased or decreased based on the status and importance of the
activity or results of earlier audits. (Refer Para 4.4)
MR schedules the audits ensuring that all functions/depts including Div. Head and MR are covered. Periodicity of regular
Audits is defined as Six months and achievement of same shall be aimed at. However for practical reasons it is acceptable
if the period between two successive regular Audits is more than five months and less than seven months.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Trained auditors, drawn from all depts, are assigned to audit the various functions/ depts, taking care to ascertain that the
auditor has no direct responsibility in the audited area. However, for effectiveness of the Audit, the auditor having
knowledge of department/activities being audited is given the assignment
Audits are conducted based on ISO 9001:2008 standard and the quality system documentation applicable to the function /
dept.
Auditor prepares a check list before the audit listing out the questions / aspects required to be
checked to ascertain compliance in all the activities for which the department is responsible .
This is done on the basis of ISO 9001: 2008 standard & documented procedures. Details of
work / records scrutinised and conclusions drawn are written on the right hand side of the
check list as the audit proceeds. Filled in check list is given to MR, which serves as record of
observations.
Nonconformance(s) observed are reported in the Non-conformance/corrective action report.
Which is signed by both auditor and Auditee.
The auditor also submits a report when no nonconformance is found.
One copy of the report is given to MR, another to the HOD of audited department & 3rd copy
to Core Team.
HOD of audited dept or audited function studies the report finds route cause and plans corrective actions on the Nonconformances observed, defining responsibilities, and time frame. The corrective action contemplated is entered in MRs
copy and the Auditees copy by the Head of audited department along with PDC. After the above entries are over, HOD of
audited department signs the report and hands over to MR within 3 days of the Audit.
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All internal audit NCs shall be closed within 45 days of internal audit. In exceptional cases this limit can be exceeded only
with approval in management review with prior concurrence of Management Representative.
After completion of corrective action, HOD of audited department gets the effectiveness of corrective action verified from
the same auditor who raised the Non-conformance. In cases where this is not possible, he requests MR/Core Team to
depute another auditor.
In case of Non-conformances where sufficient data is not available to conclude the effectiveness or otherwise, of the
corrective action, a note is made in Audit report to have a further check on effectiveness of corrective action in next audit.
(see Para 4.1.4 (a) of this procedure)
Core team periodically follows up for the corrective actions.
Core team prepares a summarized report of audit results and corrective action taken/planned
for discussion in the Management review, refer ED/QMSP/5.6/01.
MR maintains the Non-Conformance/Corrective Action Reports and Audit summary reports
for a period of 3 years.
REFERENCE
ISO 9001:2008 Clause 8.2.2 Internal Audit.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
PROCEDURE : ED/QMSP/5.6/01
Management review
ED/QMSP/4.2.4/01
Control of Records.
RECORDS
Non-conformance / Corrective Action Report / Closure report : FT/ MR/ 01
Audit Summary report
Audit check lists
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DIVISION
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PROCEDURE FOR MONITORING AND MEASUREMENT OF PRODUCT

Purpose: To verify conformance to the specified requirements of the product at Receipt
(Inward-Goods), In-process and Final Inspection and testing stages.
Scope:
This procedure applies to Raw Materials, Components, Subassemblies and
Assemblies used in Manufacture of electronics Assembly in ED.
3.1 Primary
Secondary
: QC,PROD.
: PPC, PROJ ENGG, IMM.
PROCEDURE
QC department with its various sections is responsible to verify conformance of product at
all stages of product. It is ensured that all M&ME have valid calibration status and meet
requirements of ED/QMSP/7.6/01 before they are employed in any inspection/verification
work.
4.1
Control Status :
Procedure for Inward Goods Inspection:

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
IMM ensures that a copy of purchase order in respect of all items is available with IGQC Section.
Purchased items are inspected by IGQC on receipt at the Company (and at Vendors
premises if specified). The items inspected at suppliers premises are re-inspected to the extent necessary on receipt at
BDL.
In case of change of approved supplier or order being placed on new non-approved supplier, IMM take necessary action to
ensure that IGQC inspects samples/pilot batch with a reinforced quality plan suitable for first time inspection.
Following Inspection is carried out by IGQC and PRV is cleared
-
Source and origin of supply.
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Transit damages and condition of packing when received.

Inspection and testing as per IGQC Quality plan/ (Work instructions).
Acceptance inspection and test is carried out as per documented Quality Plan.
The inspection details such as Parameters to be inspected, method of inspection, sampling plan is followed as per
the inspection instructions (Work Instructions) Inspection report is prepared and maintained at IGQC.
The inspection reports, certificate of conformance and test data for final inspection and test from supplier are taken
into account for predetermined components. If inspection report and certificate of conformance is to be supplied by
supplier, the same is mentioned in P.O.
The IGQC take the help of Standards Lab, Chemical Lab and Metrology Lab of MNR Division.
4.1.6 Subsequent to receipt inspection and decision on conformance/ non-conformance IGQC attaches/ affixes the
relevant identification tags/ labels on item or bags/ packets/ container holding the items.
Items rejected in inspection (rejected for replacement or rework/ pending clarification) are held by receipt stores
along with suitable identification tag/ label attached to/ affixed on item or box/ bag/ container holding the items.
These are further dealt with as per procedure ED/QMSP/8.3/01.
In respect of Shelf Life Items IGQC (on finalization of PRV) intimates stores for
necessary action with regard to storage condition / shelf-life.In-Charge IMM/(Stores)
provides labels for idenfication of Shelf-Life items.
4.1.8
When shelf life expires, item is offered to Chemical Testing Lab in Milan Division for revalidation. Chemical
Testing Lab conducts necessary tests and, if found OK, confirms extension of life. The label on the material / container
and records are updated by In-Charge Chemical Testing Lab.
4.1.9
IGQC maintains details like certificate of conformance and test data from vendor, test data generated on
components / specimen ,dimensional reports along with associated documents in relevant files.
4.1.10 Items supplied by other Divisions of BDL:
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
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Following is the methodology for accepting supplies made by other divisions:1. Stores(ED) receives accepted items from other division and STV with Inspection Tag.
2.Material with proper inspection tag only are received by stores(ED) i.e.inspection
reference details, "ACCEPTED" stamp, sign of inspector etc.
3.The items are drawn from stores by PPC and issued to assembly.
4. IGQC endorses acceptance on route card after verifying acceptance status.
In-process Inspection and Testing:
4.2.1 First-off Inspection (Set up approval):
All production operations are carried out in accordance with process sheets/ drawing and other applicable documents
which give details of inspection like sampling, parameters, acceptance criteria and means of inspections.
4.2.2 The following types of Inspections are carried out in Subassembly and assembly are as
per documents (Process sheet, Drawings and Route Card).
- Self Checks by Operator.
- Checks by QC Inspector.
- Check in presence of customer representative where applicable
- Special checks/ tests as per sampling plan in presence of customer representative.
The Route cards for each subassembly/ assembly in prescribed formats are duly filled
after each
operation by inspector as per process. The subassemblies move along with route cards from one stage to other.
4.2.4
The Nonconforming subassemblies and assemblies are identified, segregated and are
subjected to Control of non-conforming product. as per ED/QMSP/8.3/01.
4.2.5 Stage Inspection:

After completion of manufacturing operation(s) in a cost centre, the batch of components are offered for stage inspection
clearance by PPC or concerned supervisor before moving them to next cost centre. Inspector at stage (QC) inspects the
components as per documents like drawings, process sheets, test specifications and records the quantity accepted, rejected
etc. in Route Card and Inspection log book. The Non-Conforming components are kept with QC (CP) and are subjected
to Nonconformance review and disposal as per ED/QMSP/8.3/01. PPC ensures that the components are handled in
proper containers. QC(Assy.) is responsible for high lighting any improper handling of Sub-Assemblies in production
area.
BDL ELECTRONICS
DIVISION
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Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
4.3
Final Inspection and Testing.
4.3.1 QC department records and maintains the inspection/ test results of the following
All subassembly/ assembly final inspection as per relevant process sheets by concerned
QC .
All subassembly/ assembly Periodic tests as per the relevant QT/AT documents .
4.3.2 Concerned QC carries out check as per check list before packing the Products, wherever applicable.
During In-house manufacturing:
During PCB Assy. or testing operations concerned QC section in-charge or his nominated inspector decides the
conformance/Non conformance of relevant components , subassemblies and assemblies.
IGQC , Stage & Final QC are responsible to ensure that
Inspection of product at all stages of product realization is carried out in accordance with relevant Drawings ,
process sheets , work instruction , CTRs, QT/AT documents and other planned arrangements.
Evidence of conformity of product at all stages is maintained through relevantrecords as required by planned
arrangements.
Release of product does not proceed until planned arrangements are satisfactorily completed.
4.5
The Authority for release of conforming item from one stage to next stage is as follows
4.5.1
In charge IGQC or authorized nominees for
a) Purchased/subcontract parts
b) Sample of purchased/subcontract parts for approval.
c) Purchased/subcontract parts inspected at sub-contractors' premises.

4.5.2 Concerned QC in-charge or authorized nominees for
a) In-process stage of /sub assembly/ assembly
b) Final stage of sub assembly/ assembly
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4.6 The Authority for release of Final product

Head (QC) / Final QC in-charge is responsible for verification of necessary records and release of final products to the
customer. Necessary approvals from customers inspection agencies are obtained at relevant stages as applicable.
5.
REFERENCE
a) ISO 9001:2008 Clause 8.2.4 Monitoring and Measurement of product.

Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
b) Procedures:
ED/QMSP/8.3/01 Control of Non conforming Products
WI/ED/1QC/IGQC/01
WI/ED/QC/SQC/01
WI/ED/QC/FQC/01
WI/ED/PROD/01
WI/ED/IMM/01
6.
RECORDS
Inspection and test records

Route cards
Process sheets
Acceptance / Rejection Tags
Batch / w.o identification
IGQC/Stage QC inspection records/Log books
IRVs, Assy inspection records.
BDL ELECTRONICS
DIVISION
Section No

CONTROL OF NON-CONFORMING
PRODUCT
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CONTROL OF NON-CONFORMING PRODUCT
8.3
GENERAL
8.3.1
Any Product/item that does not meet the requirements of the drawing/specification is
defined as Nonconforming Product/ Item . Identification, documentation, review disposition of nonconforming
Product and notification to the department concerned is as detailed in procedure ED/QMSP/8.3/ 01.
8.3.2
REVIEW AND DISPOSITION OF NON-CONFORMING PRODUCT:
The responsibility for review and authority for the disposition of nonconforming product is
defined in the procedure referred below.
The nonconforming product is reviewed in accordance with procedure ED/QMSP/8.3/01,It may be
Reworked to meet the specified requirements.
Accepted with or without repair by concession.
Re-graded for alternative application
Rejected and scrapped.
b) QC shall re-inspect the repaired /reworked item before acceptance.
QC obtains concurrence for acceptance through concession of nonconforming
product.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
QC maintains record of the description of nonconformity that has been accepted

so as to denote its actual condition.
Action shall be taken appropriate to effects or potential effects of the non-conformity
when non-conforming product is detected after delivery or use has started.
QC records nature of non-conformities and subsequent actions taken including concessions obtained.
BDL ELECTRONICS
DIVISION

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ED/QMSP/8.3/01
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PROCEDURE FOR CONTROL OF NON-CONFORMING PRODUCT
PURPOSE AND SCOPE

Purpose: This procedure covers identification, segregation and disposition of Non-Conforming product/item to prevent
its inadvertent use.
Scope:This procedure is applicable for product/item from receipt inspection through all
stages of Manufacturing.
3.1
Primary : QC, PPC, PROD, IMM, PPC.
3.2
Secondary
4.
: Nil
PROCEDURE
Any purchased, subcontracted or In-house material / item, part, sub-Product / Product in

which a departure from applicable documents / specifications is noticed during its
inspection or testing, is
identified as nonconforming Product/ item. This identification is provided by concerned QC section.
4.2
Nonconforming Products / items are retained by the concerned section of QC until one
of the following courses of disposal action is decided upon.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
The Products / items undergo rework to make them conform to applicable documents / specifications. This
includes rework of assemblies through replacement
of parts.
The Products / items are used with or without rework based on approved concession.
The products/items are regraded for alternative use.
The Products / items are rejected / scrapped as they cannot be used under any circumstances.
4.2.1 Corrective and preventive action is initiated by concerned QC Section whenever
the nonconformance is of a serious/ repetitive nature..
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APPROVED CONCESSIONS
Approved concession is the permission for the use, as it is or after partial correction through rework of
nonconforming Products/ items.
4.3.2
Minor non-conformances:
Minor Non-Conformances are defined as those which do not affect further processing inspection / assembly / testing or
performance / use of the product. Head QC or his authorised Nominee(s) have the authority to decide whether the NonConformance is minor in nature and its acceptance. Head QC or his authorised nominee(s) approves such NonConformance on Minor Non-Conformance Register maintained by concerned QC sections. For these NonConformances concession requests are not initiated.
In case of IGQC)Minor Non-conformance Register is signed by Proj Engg, IGQC and IMM, in case of Stage
QC/ Final QC. Minor Non-conformance register is signed by Methods, concerned Assy and QC section.
In case of QC (Assy) Minor Non-conformance register is signed by concerned representatives

of Methods, Assy, QC (Assy).
Other Non-Conformances :
All other non-conformances which do not fall in category mentioned in para 4.3.2 above are referred by Head QC to
deviation committee constituted by Div. Head. Initiation of these concession requests are by IMM and production-incharge.Refer Sec 4.3.4 and 4.3.5.
4.3.4
Implementation of Approved Concession Scheme for Minor non-conformances :
a) For availing concession in respect of items at Inward goods inspection, IGQC informs Head (QC) for the approval of
concession in Minor Non-conformance register if the non conformance is minor in nature and does not affect further
processing and performance.
All other concession requests are referred to a Deviation committee.
This committee takes decision and accord approval on concession acceptance report.
The concession request in case of purchase items is initiated by IMM and coordinated by QC.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
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For In-House Production Items:

a)
For availing concession during production, Stage/FQC informs Head (QC) for the approval of concession in
Minor Non-conformance register if the non conformance is minor in nature and does not affect further processing and
performance.
All other concession requests are referred to Deviation committee.
This committee takes decision and accord approval on concession acceptance report.
The concession request is initiated by the concerned Production in-charge and coordinated by QC.
Deviation committee may involve Design Agency/ Customer Rep, wherever contractually required.
PROCEDURE FOR REWORK:
Rework is the work that needs to be carried out in respect of nonconforming Product/ item, to make it conform to
applicable documents/ specifications or its acceptance on approved concession.
Purchased/ Subcontracted items:
Rework is carried out by supplier as far as possible. Re-inspection is done by IGQC after any such rework.
Intimation of corrective action suggested by QC and Project-Engg is sent to Supplier by IMM. His reply intimating the
remedial action planned by him to avoid recurrence of such non-conformance is kept as a record by QC & Project-Engg to
verify the effectiveness of the corrective actions.
c. In case of emergency, the rework may be undertaken in the division. IGQC/ PROJ ENGG/IMM coordinates
the rework with PPC and inspects after rework.If necessary, PROJ ENGG generates a provisional process sheet for rework
identifying all inspection stages and parameters. Re-inspection include all characteristics and not related merely to the
specific rework. Vendor is informed of the work done in order to take corrective action for future supplies.Inspection
records related to rework are maintained by QC and PPC.
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In-process nonconformance:
During ASSEMBLY Operations:
QC Stage/Final Inspection, on completion of inspection, segregates Non-Conforming items and prepares inspection cum
Rework report for the batch.
Control Status :
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Rework is normally undertaken within the cost center where the original operation was carried out and is offered for reinspection.
In case the rework is to be undertaken in other cost centers, PPC sends items along with ICRR, gets the rework done and
offers for re-inspection. PPC and CP ensure that all rework items are moved with ICRR only.
If items are found conforming or acceptable on approved concession, QC records same in ICRR.
Components supplied by other divisions :
Concerned Stage Q.C on observing a non-conformance at the assembly stage raises a I.C.R.R and hands over a copy of
I.C.R.R. and the components to PPC to get them re-worked from respective divisions.
4.5
Products which cannot be reworked or cleared on concession are rejected by QC and sent to Quarantine bay
along with proper identification/ Label for further disposal. QC has authority to disfigure such components, and sends
rejection report to PPC.Peroidically QC sends items from quarantine Bay to Stores /Scrap Yard for further disposal.
PPC arranges replacement for the rejected items.
When a non-conformance is detected in a Product after delivery has taken place, a committee formed by the Div.
Head consisting of representatives from QC, Prod, IMM, PPC and PROJ ENGG reviews the effect of nonconformance and recommends actions in
consultation with customer / customer representative such as :
Sending replacement to customer.
b) Sending a team to site with necessary parts for retro-fitment.
c) Recall the Product for rectification and return.
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5. REFERENCE
a) ISO 9001:2008 Clause 8. 3 Control of nonconforming Product.
b) Procedure ED/QMSP/4.2.4/01 Control of Records.
WI/ED/QC/SQC/01
WI/ED/QC/FQC/01
WI/ED/PPC/01
WI/ED/IMM/01
6. RECORDS
a)
Minor nonconformance register
b)
Nonconformance review and disposition records.
c)
ICRR
d)
Concession Request/Acceptance Report
ED/QMSP/8.3/02 PROCEDURE FOR HANDLING OF CUSTOMER COMPLAINTS
PURPOSE AND SCOPE:
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
The procedure provides guidelines for handling of customer complaints and taking
corrective
action thereon.
3.1
3.2
Primary
Secondary
: Head QC, PROJ ENGG

: PPC, Assy, IMM, Methods
PROCEDURE:
If any Manufacturing defects are found in the supplied product within the warranty period
after supply BDL shall look into the defects and rectify the same without any additional charges. For defects noticed
after the warranty, BDL shall repair/rectify the same on
mutually acceptable terms.
BDL ELECTRONICS
DIVISION
PRODUCT
Section No
8.3
Page No
7 of 8
Issue No/Date :
02/01-04-2010
Rev No/Date
01/15-11-2011
PROCEDURE FOR HANDLING CUSTOMER COMPLAINTS OF ED

QC is responsible for receiving and acknowledging customers complaints.
Head QC is responsible for acting upon the complaints and communicating to the customer.
Head QC studies the observation / complaint plans and executes action of redressing, taking assistance from departments
like Assembly whenever required.
When study of the customers observation / complaint reveals that the problem is due to causes attributable to incorrect
use / precautions by customer, the same is conveyed to the customer through the concerned inspection agency various
Projects..
If the additional details sought by us are not received within a period of six months the complaint will be treated as feed
back and deemed closed.
Head-ED and Head (QC) will decide the need and extent of corrective and preventive action if required based on analysis
of failure reports.
After completion of analysis the Head QC informs to customer/user about corrective actions contemplated, whenever
such action is necessary to avoid recurrence of the problem.
4.2.12 When non-conformance is detected in a product ( spares/product) after delivery has
taken place, a committee is formed by divisional head with representatives from QC, Assy, Proj Engg, which reviews the
effect of non - conformance & recommends actions in consultation with customer representative, such as
Sending replacement
Sending a team to site with necessary parts for retrofitting.
Calling back the product to BDL for rectification, retest & return.
REFERENCE
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
ISO 9001:2008 Clause 7.5.1 Production and service Provision.
BDL ELECTRONICS
DIVISION
PRODUCT
Section No
8.3
Page No
8 of 8
Issue No/Date :
02/01-04-2010
Rev No/Date
01/20-07-2012
Procedures:
ED/QMSP/7.5.2/01
ED/QMSP/8.2.4/01
Monitoring And Measurement Of Product.
ED/QMSP/7.6/01 Control of Monitoring and Measuring Equipment.
ED/QMSP/7.5.3/01
Inspection and Test status.
ED/QMSP/8.3/01 Control of Nonconforming Product.
ED/QMSP/8.5.2/01
Corrective action.
ED/QMSP/4.2.4/01
Control of Records.
ED/QMSP/8.5.3/01
Preventive Action.
ED/QMSP/7.1/01
Planning of Product realization.
ED/QMSP/8.3/02 Handling of customer complaints
Work Instructions:
WI/ED/PROJ ENGG/01
WI/ED/PROD/01
WI/ED/QC/SQC/01
WI/ED/QC/FQC/01
RECORDS
Inspection and Test Records.
Route cards.
Production Records.
Customer Complaint Register.
Temporary re-work process sheets.
Re-work inspection and clearance report.
Analysis & Feedback Report
Corrective & Preventive record.
BDL ELECTRONICS
DIVISION
Control Status :
Section No
8.4

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

ANALYSIS OF DATA
Page No
1 of 5
Issue No/Date :
02/01-04-2010
Rev No/Date
00/01-04-2010
ANALYSIS OF DATA
Data generated as a result of Monitoring and Measuring activities is used for analysis.
2) Data is analyzed to :
Determine & Demonstrate Suitability and effectiveness of Quality Management System.
Evaluate scope for Continual Improvement of the effectiveness of the QMS.
3) The documented procedure for analyzing data defines the following as appropriate.
Determine the types of data to be analyzed and methodology or inclusion of new data.
The methodology for data collection including responsibility thereof.
Methodology of analysis including parameters to be analyzed.
Result of data analysis and output thereof
Output of analyzed data, which will form an input to Management Review .
The outputs of data analysis are aimed at providing information on the following
Customer satisfaction.
Conformity to Product requirement.(see section 8.2.4)
Characteristics and trends of QMS processes and Products including
Opportunities for Preventive action and improvement.
Suppliers.(see section 7.4)
ED/QMSP/8.4/01 PROCEDURE FOR ANALYSIS OF DATA
1.
PURPOSE AND SCOPE

Purpose :
To provide a procedure for analysis of data
Scope : Applies to analysis of data required to :

a) Demonstrate the suitability and effectiveness of QMS
b) To identify scope for improvement in QMS
The authority for approval of this Procedure and its amendments is Divisional Head .The procedure is issued by
MR.
BDL ELECTRONICS
DIVISION
ANALYSIS OF DATA
Section No
8.4
Page No
2 of 5
Issue No/Date :
02/01-04-2010
Rev No/Date
00/01-04-2010

3.1 Primary
:
3.2 Secondary :
4.
All HODs, Core team

All Section In charges.
PROCEDURE
4.1 Analysis of data is as follows:

a) Vendor performance once in a year
b) QMS process performance through Internal Audits once in six months
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
c) Customer satisfaction related data once in a year

d) Product conformance once in six months during Management Review.
4.2 The type of data to be analyzed and the parameters to be analyzed are given in
Table 1/8.4 at the end of this section.
4.3 The Methodology to be adopted for analysis of data is decided by the concerned authority
4.4
STATISTICAL TECHNIQUES :
4.4.1 HODs identify the activities where Statistical Techniques are applicable and review
its implementation.
Sampling methods used for inspection are identified in Work Instructions / QA Plans.
4.4.3 All records and charts generated are maintained by concerned departments for
future reference.
Index of QMS Effectiveness
The index QMS effectiveness is calculated based on performance of following process parameters
Commitment level of HODs.
Training.(Planned V/s Conducted)
Internal Audit.
Calibration (Internal).
Calibration (External).
Customer Satisfaction.
BDL ELECTRONICS
DIVISION
ANALYSIS OF DATA
Section No
8.4
Page No
3 of 5
Issue No/Date :
02/01-04-2010
Rev No/Date
00/01-04-2010
Rejection at IG.
Rejection during Stage.
The details of computation and criteria are decided and amended from time to time in
5.
Management review.
REFERENCE:
a) ISO 9001:2008 Clause 8.4 Analysis of Data.
b) Section : 8.4 of Quality Management System manual.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
ANALYSIS OF DATA
Section No
8.4
Page No
4 of 5
Issue No/Date :
02/01-04-2010
Rev No/Date :
00/01-04-2010
TABLE 1/8.4
Sl
No
1
2.
Data analysis and action plan for improvement.

Type of data /
Authorities
Input data
Aspect
Responsible
Used
Analyzed
Vendor
Head IMM
Vendor rating
performance
Data Print Outs
QMS processes
performance
Div. Head /
MR and Core
Team
Output of Internal
Audits
Parameters
Analyzed
Results of Analysis
a) Vendor in C category
having scope for improve
-ment.
b) Vendors in D category
needing improvement
c) Vendors in D category,
which are not likely to improve.
d) Vendors in D category for
whom alternate vendors need to
be identified.
e) Vendors in A&B categories
where they are tending towards
lower grade performance.
a) Action plan for

improvement of C & D
category vendors.
a) Identifying departments
having more nonconformances in number and
severity.
c) Advisory letter to be
issued to such vendors
to prevent further
lowering in
performance.
a) Action plan to
conduct special Audit.
b) Computing index of audit

non-conformance based on
weightages to various
clauses / elements of QMS
b) To study trend
of performance.
c) Identification of NCs
having severity of impact on
the effectiveness of QMS
c) Action plan to
prevent
occurrence
d) Identifying
clauses/elements in which
more non-conformance are
seen.
e) Identifying nonconformances of repetitive in
nature.
Control Status :
b) Action plan for

replacing such vendors
of D category.
of such NCs.
d) Conduct special
Audit.
e) Conduct Special
Audit.

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
ANALYSIS OF DATA
Sl
No
Section No
8.4
Page No
: \:
5 of 5
Issue No/Date :
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Rev No/Date :
00/01-04-2010
Type of data /
Aspect
Analysed
Customer
Satisfaction
Authorities
Responsible
Input data
Used
Parameters
Analysed
Results of Analysis
MR,
Head(QC)
- Customer/User
Feed back on
the Product
- Customer
perception about
division meeting
his requirements.
Identification of major
causes for dissatisfaction.
Scope for improvement.
Taking corrective and

preventive actions for
seeking customer
satisfaction.
4.
Product
conformance
HODs
Inspection results of
Sub Prods./ Prods.
Taking remedial actions

for avoiding recurrence.
5.
Quality
Objectives
MR with core
team and HODs
Quality objectives
framed in various
meetings.
Failures/ Nonconformances in
Inspection
Objective evidence for
accomplishment of Quality
objective.
6.
Competence
awareness &
Training
Head P&A with

all HODs,
HRD.
a)JOTNA and other

training needs
b) Training
fulfillment record
from HRD.
c) Effectiveness of
Training from HOD
a) Reasons for nonfulfillment
a) Corrective Actions
for fulfillment.
a) Inspection
acceptance record of
items.
a) PRVS/Work orders
where rejections are more
than 5%
a) Identify items for

which Corrective action
is required.
a) Nonconformances. where
minor/major
concessions are
given.
a) Non-conformances
which are repetitive.
b) Non-conformances of
serious nature
Corrective preventive
action on items where
Non-conformances are
to be avoided.
3.
7.
8.
Monitoring and
Measurement of
Product
Control of Nonconforming
Product
HODs
Head(QC)
BDL ELECTRONICS
DIVISION
Control Status :
Quality Objective
declared as under
progress or achieved.
b) Actions for improving

Quality of Training.
Section No
8.5

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Page No
IMPROVEMENT
1 of 7
Issue No/Date :
02/01-04-2010
Rev No/Date
00/01-04-2010
8.5.1 CONTINUAL IMPROVEMENT:
Procedure ED/QMSP/8.5.1/01 indicates the methods of improving the

effectiveness of Quality management system through Quality Policy, Quality
Objectives, Audit results, Management review and Analysis of data.
Continual improvement plans are proposed in management review and followed up.
8.5.2 CORRECTIVE ACTION:
The procedures ED/QMSP/8.5.2/01 explains how recurrence of NC is prevented or minimised by

removing actual causes and reviewing effectiveness of corrective action . This includes customer
complaints, system NCs and production NCs.
8.5.3 PREVENTIVE ACTION:
The procedure ED/QMSP/8.5.3/01 for preventive action explains the method of identifying and
removing potential causes and reviewing effectiveness of corrective action to prevent occurance of
NC.
ED/QMSP/8.5.1/01 CONTINUAL IMPROVEMENT
PURPOSE AND SCOPE:
This procedure describes the means for continual improvement in order to improve the
effectiveness of the Quality Management System.
The authority for approval of this Procedure and its amendments is Div. Head. The procedure is issued by MR.
RESPONSIBILITY AND AUTHORITY FOR IMPLEMENTATION:
Primary : MR.
Secondary: All HODs.
PROCEDURE:
The following means are adopted for Continual Improvement.
All Heads of Departments continuously monitor defined specific Quality Objectives in their area of working. These
Objectives are initiated, followed up, implemented and achieved as per procedure ED/QMSP/5.4.1/01
BDL ELECTRONICS
DIVISION
Control Status :
Section No
8.5

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

IMPROVEMENT
Page No
::::
2 of 7
Issue No/Date :
02/01-04-2010
Rev No/Date
00/01-04-2010
MR and Core Team continually review performance of the various departments in Internal Audit.Based on the
performance in regular audits, special audits are conducted to achieve focused Improvement on continual basis. Details
are covered in procedure for Internal Audit ED/QMSP/8.2.2/01
Procedure for Analysis of Data ED/QMSP/8.4/01 describes the data pertaining to QMS operations required to be analysed
for identifying the effectiveness of the system and areas in which improvement opportunity exists .
Corrective and Preventive Actions are carried out on Internal Audit Non-conformances and product non-conformities.
These are continually studied by Core Team and MR and scope for improvement if any is identified..
Management Review analyses all Input data as per procedure ED/QMSP/5.6/01 and identifies scope for improvement.
A record of major improvements achieved and /or benefits gained is maintained by MR/Core Team.
REFERENCE:
ISO 9001:2008 Clause 8.5.1 Continual Improvement.
Section: 8.5.1 of QMSM.
PROCEDURES:
ED/QMSP/5.4.1/01 Quality Objectives.
ED/QMSP/5.6/01
Management Review.
ED/QMSP/8.2.2/01 Internal Audit.
ED/QMSP/8.4/01 Analysis of Data.
ED/QMSP/8.5.2/01 Corrective Action
ED/QMSP/8.5.3/01 Preventive Action
BDL ELECTRONICS
DIVISION
IMPROVEMENT
Section No
8.5
Page No
3 of 7
Issue No/Date :
02/01-04-2010
Rev No/Date :
00/01-04-2010
ED/QMSP/8.5.2/02 PROCEDURE FOR CORRECTIVE ACTION :

1.
PURPOSE AND SCOPE

Purpose : This procedure is to identify the cause of non-conformance, and to initiate corrective
action to prevent recurrence.
Scope : This procedure is applicable for non-conformance observed during all stages of
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Production, internal audits and customer feedback.

2.
The authority for approval of this Procedure and its amendments is Div. Head . The procedure
is issued by MR.
3.
3.1 Primary
:
MR, All HODs
3.2 Secondary
:
All Executives
4.
PROCEDURE
4.1
CORRECTIVE ACTION ON PRODUCT NON-CONFORMANCE :
4.1.1
Purchased Products non-conformance:
IMM receives feedback on rejection / rework from IGQC through PRVs and also through NC report on components.
IMM conducts review on the feedback with IGQC / PROJ ENGG to anaylse causes of rejection and scope of rework , if
any required.
The decision is communicated to the supplier by IMM with an advice to improve his performance.
For suppliers having poor rating a meeting is organized by IMM with supplier and IGQC. An action plan is drawn up for
taking necessary corrective action to improve performance.
Actions shall be taken to eliminate causes of non conformities so as to prevent their recurrence.
BDL ELECTRONICS
DIVISION
IMPROVEMENT
Section No
8.5
Page No
4 of 7
Issue No/Date :
02/01-04-2010
Rev No/Date :
00/01-04-2010
4.1.2 Manufactured Product non-conformance :

Non-conformance reports during in-process and final stages are generated by concerned QC section Incharge on quarterly
basis. These are collected and analyzed by Head QC along with PROD, PROJ ENGG and concerned QC in-charge on a
Quarterly basis.
The non-conformances are categorized into minor and major types of ease of priortizing by Head QC. All major types as
indicated below are selected for analysis and corrective action.
i)
hours lost.
ii)
NCs that entail high cost implications, either on account of material wastage / man
NCs that impair function / quality.
NCs that create bottleneck resulting in severe Production loss.

NCs that are repeated in nature and originate from same source.
All Major and critical types are selected for corrective action.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
The non-conformance report analysis is discussed in a meeting called by PROJ ENGG and attended by concerned
departments like QC,Assy. The non-conformances are recorded in format FT/QC/01 and signed by concerned. The cause
of nonconformance is investigated, corrective plan is drawn to eliminate the causes of non-conformances, in order to
prevent recurrence of non-conformances.
Implementation of the corrective action is monitored and results are verified by QC for
effectiveness, and recorded in FT/QC/01.
When the corrective action is found to be effective, necessary modifications are incorporated in procedures, work
instructions and the like by concerned agencies in order
to institutionalize the improvement.
4.1.3
Corrective Action on Customer complaint :
Corrective Actions on customer complaints are carried out as per procedure ED/QMSP/8.3/02.
When the corrective action is found to be effective, the same is intimated to the concerned departmental head to take
appropriate action.
BDL ELECTRONICS
DIVISION
IMPROVEMENT
4.1.4
Section No
8.5
Page No
5 of 7
Issue No/Date :
02/01-04-2010
Rev No/Date :
00/01-04-2010
System Non-conformances :
Individual non-conformances on the Quality System identified during the internal and external audits are acted upon and
closed as per procedure ED/QMSP/8.2.2/01.
A consolidated report on the non-conformance observed in an audit cycle is discussed in the Management Review meeting
as described in procedure ED/QMSP/5.6/01.
Corrective actions discussed and decided upon are implemented and monitored for effectiveness.
REFERENCE
ISO : 9001:2008 Clause 8.5.2 Corrective Action
PROCEDURES:
ED/QMSP/5.6/01
Management Review
ED/QMSP/7.4.1/03
ED/QMSP/8.2.4/01
ED/QMSP/4.2.4/01
ED/QMSP/8.2.2/01
Vendor Rating
Control of Records
Internal Audit
RECORDS
a) Corrective Action Records of Procedure changes.
b) Corrective Action Records of Internal Audits.
c) Action Taken Reports for External Audit NCs.
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
IMPROVEMENT
Section No
8.5
Page No
6 of 7
Issue No/Date :
02/01-04-2010
Rev No/Date :
00/01-04-2010
ED/QMSP/8.5.3/01 PROCEDURE FOR PREVENTIVE ACTION :

1.
PURPOSE AND SCOPE
To identify and execute preventive action by elimination of potential causes of non- conformances and prevent their
occurrence.
2.
The authority for approval of this Procedure and its amendments is Div. Head . The procedure is issued by MR.
3.
3.1

Primary :
MR, All HODs
3.2 Secondary
:
All Executives
4.
PROCEDURE
Concerned HODs identify and execute preventive action wherever applicable.
System procedures, Work Instructions and the like are reviewed once in three years along with the internal audit
reports, customer complaints and preventive actions decided upon to eliminate potential causes of nonconformances.
Preventive actions are taken based on the magnitude of risks involved due to potential problems. Concerned
HODs are authorised to decide the need and extent of preventive actions.
Concerned HODs take preventive action based on, analysis of data, core team follows up
When identified/ decided in Management Review.
preventive actions.
Head QC plans, initiates and executes preventive actions based on customer feed back.
4.6 Concerned HOD ensure that when preventive actions are found effective, action is taken to
ensure that all relevant documents are amended to institutionalize the improvements.
4.7 Preventive action records are maintained by concerned HODs
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
BDL ELECTRONICS
DIVISION
IMPROVEMENT
5.
Section No
8.5
Page No
7 of 7
Issue No/Date :
02/01-04-2010
Rev No/Date :
00/01-04-2010
REFERENCE
a) ISO : 9001:2008 Clause 8.5.3 Preventive Action
b) Procedure ED/QMSP/4.2.4/01 Control of Records.
c) PROCEDURES
ED/QMSP/5.6/01
Management Review
ED/QMSP/8.2.4/01
ED/QMSP/4.2.4/01
Control of Records
ED/QMSP/8.2.2/01
Internal Audit
ED/QMSM/8.4.2/01
ED/QMSM/8.5.2/01
ED/QMSM/8.3/01
Analysis of Data
Corrective Action
Control of NC Product.
ED/QMSP/4.2.3/01
Control of Documents.
6. RECORDS
Preventive action Records of procedure changes.
BDL ELECTRONICS
DIVISION
MASTER LIST OF WORK INSTRUCTIONS
Control Status :
Section No
Page No
:
Issue No/Date :
9.1
:
1 of 2
02/01-04-2010

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
(Annexure-I)
Rev No/Date
01/20-07-2012
Sl No.
Title of work instruction
W I No
General instruction for IGQC inspections (Elect & Electronics )
WI / ED / QC / IGQC / 01
Connectors
WI / ED / QC/ IGQC / 02
Resistors
WI / ED / QC/ IGQC / 03
Capacitors
WI / ED /QC/ IGQC / 04
inductors
Zener Diodes
WI / ED / QC/IGQC / 06
Transistors
P.C .Boards
ICs /Hybrid
10
PTFE wires
11
Switches
12
Relays
13
General purpose diodes
14
DC-DC Converters
15
Incoming material (mech )
16
Stages / final assy / sub -assy (mech )
WI /QC/ S&FQC / 02
17
Work instructions for process assy inspection of PCB s
WI / ED / QC / SQC / 01
18
Work instructions for inspection at testing and tuning
WI / ED / QC / SQC / 02
19
Work instruction for in-process assy inspection of wireing &

cable
WI / ED / QC / SQC / 03
20
Work instruction for final inspection & testing
WI / ED / QC / FQC / 01
21
Work instruction for calibration of instruments equipments &

test jig
WI / ED / QC / FQC / 02
22
Work Instruction for PROJ ENGG dept planners
WI / ED / PROJ ENGG / 01
23
Work Instruction for prod dept
WI / ED / PROD / 01
24
Work Instruction for assy shop plg
WI / ED / PPC / 01
WI / ED / IMM / 01
25
Work Instruction for IMM
BDL ELECTRONICS
DIVISION
MASTER LIST OF WORK INSTRUCTIONS
(Annexure-I)
Control Status :
Section No
Page No
:
: :
9.1
2 of 2
Issue No/Date :
02/01-04-2010
Rev No/Date
00/01-04-2010

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Sl No.
Title of work instruction
W I No
26
Work Instruction for P & A
WI / ED / P&A / 01
27
Work Instruction for Crop. Plg
WI / CPLG / 01
28
Work Instruction for B D
WI / ED / BD / 01
29
Work Instruction for H R D
WI / HRD / 01
30
Work Instructions for Planning work
WI/ ED / CPED / 01
31
Work Instruction for Break Down Maintenances
WI / ED / CPED / 02
32
Work Instruction to Carry out SM / PM
WI / ED / CPED / 03
33
Work Instruction for Operating Compressor
WI / ED / CPED / 04
34
Work Instruction for Equipments Under AMC
WI / ED / CPED / 05
35
Work Instruction for receipt & Dispatch stores
WI / ED / IMM / STR / 01
36
Work Instruction for Holding stores
WI / ED / IMM / STR / 02
BDL ELECTRONICS
DIVISION

MASTER LIST OF FORMATS
(Annexure-II)
Section No
Page No
:
: ::
9.2
1 of 6
Issue No/Date :
01/01-04-2010
Rev No/Date
00/01-04-2010
Sl No.
Title of Format
Format No
Log Book
FT / ED /QC/ IGQC / 01
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Inspection Log Book
FT / ED/QC / IGQC / 02
Components test Report
Component N / C Report
Accepted Material (Green )
FT / ED /QC / IGQC / 05
Rejected Material ( Red )
PRV Details Register
X-ray / NDT Requisition
Material Testing Requisition
10
Dimensional Inspection Report
11
IGQC Inspection Report
12
Material / Components NC Report
13
Minor Non-Conformance Report
14
Analysis of Defective Components
15
Corrective and Preventive Action Record
16
Rejection Report
FT / ED / QC / SQC / 07
17
Assemble Inspection Cum Rework Report
FT / ED / QC / SQC / 06
18
Acceptance Register
FT / ED / QC / SQC / 01
19
Rework Register
FT / ED / QC / SQC / 02
20
Inspection Tag
FT / ED / QC / 01
21
Inspection Register
FT / ED / QC / SQC / 05
22
Acceptance Register
FT / ED / QC / SQC / 08
23
Acceptance Register
FT / ED / QC / SQC / 04
24
Traceability Register
FT / ED / QC / SQC / 03
25
FT / ED / QC / FQC / 04
BDL ELECTRONICS
DIVISION
(Annexure-II)
Sl No.
Title of Format
Control Status :
Section No
9.2
Page No
::
2 of 6
Issue No/Date :
02/01-04-2010
Rev No/Date
01/20-07-2012
Format No
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
26
Acceptance Register
FT / ED / QC / FQC / 01
27
Rework Register
FT / ED / QC / FQC / 02
28
Inspection Register
FT / ED / QC / FQC / 07
29
Packing Check List
FT / ED / QC / FQC / 03
30
SQC Register
FT / ED/ QC / SQC / 01
31
Inspection Cum Rework Report
FT / ED/ QC / SQC / 02
32
FT / ED /QC/ FQC / 03
33
Packing / Check List Format
FT / ED / QC/FQC / 04
34
FQC Register
FT / ED / QC/FQC / 05
35
Controlled Documents Distribution Record
FT / ED / PROJ ENGG / 01
36
Master List of Process Sheets
37
Assembly process Sheet
38
Tool Design Request
39
BOM Amendment Record Register
40
Temp process Amendment
FT / ED / PROJ ENGG /06
41
Documents Amendment Record
42
Rework Record
43
Minor N.C Concession Report
44
CIM BOM
45
Miscellaneous Document Distribution Record
46
Master List of Documents
47
Assembly Process Sheet Amendment Record
48
List of Tool Drgs / Test Jigs Test Cable
49
Rework of Documents Received From Designer / Indenter
50
Production Log Book
FT / ED / PROD / 01
BDL ELECTRONICS
DIVISION
(Annexure-II)
Section No
9.2
Page No
: :::
3 of 6
Issue No/Date :
02/01-04-2010
Rev No/Date
01/12-12-2012
Sl No.
Title of Format
Format No
51
Master List of Equipments Tools in PCB Assy
FT / ED / PROD / 02
52
Master List of Equipments Tools in Mech Assy
FT / ED / PROD / 03
Control Status :

Sign
:
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Div Head ED & MR
53
Work Order Master Register Format
FT / ED/ PPC / 01
54
Work Order Master dispatch Register Format
FT / ED/ PPC / 02
55
Store credit register format
FT / ED/ PPC / 03
56
Final QC dispatch register format
FT / ED/ PPC / 05
57
Supplementary materials issue register
FT / ED/ PPC / 06
58
Progress register format
FT / ED/ PPC / 07
59
Assemble material requisition
FT / ED/ PPC / 08
60
Route card
FT / ED/ PPC / 09
61
Shortage list (consolidated )
FT / ED/ PPC / 10
62
AMRS for supplementary / rejection
FT / ED/ PPC / 11
63
Rework / rejection file
FT / ED/ PPC / 12
64
Controlled store credit slip format
FT / ED/ PPC / 13
65
Store return note
FT / ED/ PPC / 14
66
performance reports (monthly)
FT / ED/ PPC / 15
67
Work order cancel statement file
FT / ED/ PPC / 16
68
Work in progress statement file
FT / ED/ PPC / 17
69
Work order closed statement file
FT / ED/ PPC / 18
70
Work order raised statement file
FT / ED/ PPC / 19
71
Positive recall register
FT / ED/ PPC / 20
72
Annual production plan
FT / ED/ PPC / 21
73
Annual sales plan
FT / ED/ PPC / 22
74
Monthly production plan
FT / ED/ PPC / 23
75
Monthly sale plan
FT /ED /PPC / 24
76
Contract Review Formate for IFD
FT /ED/ PPC / 25
77
Dispatch advise for customer Indents
FT /ED /PPC /26
78
Material Purchase Requisition
FT / ED / IMM / 01
BDL ELECTRONICS
DIVISION
(Annexure-II)
Section No
Page No
:
: :::
4 of 6
Issue No/Date :
02/01-04-2010
Rev No/Date
01/12-12-2012
Sl No.
Title of Format
Format No
79
Cash Purchase
FT / ED / IMM / 02
80
Enquiry
FT / ED / IMM / 03
Control Status :
9.2

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:
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81
Comparative Statement
FT / ED / IMM / 04
82
Draft Purchase Order
FT / ED / IMM / 05
83
Purchase proposal( IDN )
FT / ED / IMM / 06
84
Purchase proposal( IMP )
FT / ED / IMM / 07
85
Purchase Order With Terms & Conditions (IMPORTS )
FT / ED / IMM / 08
86
Purchase Order With Terms & Conditions (INDIGEN )
FT / ED / IMM / 09
87
Purchase Order Amendment
FT / ED / IMM / 10
88
Payment Advice to Finance
FT / ED / IMM / 11
89
L.C advice
FT / ED / IMM / 12
90
performance bank Guarantee
FT / ED / IMM / 13
91
Indemnity Bond
FT / ED / IMM / 14
92
Negotiation Sheet
FT / ED / IMM / 15
93
Vendor Rating
FT / ED / IMM / 16
94
PR / BOM / IDN Control Register
FT / ED / IMM / 17
95
M.P.R Control Register
FT / ED / IMM / 18
96
PO (IDN & IMP )control Register
FT / ED / IMM / 19
97
P.O (I.D.N &IMP) Distribution Register
FT / ED / IMM / 20
98
Payment Advice to Finance Register
FT / ED / IMM / 21
99
I.B.R Register
FT / ED / IMM / 22
100
Material Code for Register
FT / ED / IMM / 23
101
Material Code for Capacitor
FT / ED / IMM / 24
102
Material Code for Active Components
FT / ED / IMM / 25
103
Material Code for Miscellaneous Items
FT / ED / IMM / 26
BDL ELECTRONICS
DIVISION
(Annexure-II)
Section No
Page No
:
: :::::
5 of 6
Issue No/Date :
02/01-04-2010
Rev No/Date
01/12-12-2012
Sl No.
Title of Format
Format No
104
Material Code for General Items
FT / ED / IMM / 27
105
Material Code for Capital Items
FT / ED / IMM / 28
Control Status :
9.2

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106
Dispatch Register (GAD)
FT / ED / IMM / 29
107
PO Concurrence / Approval Register
FT / ED / IMM / 30
108
For Low Value (P1)
FT/ CPLG /01
109
For Medium (P2)
FT/ CPLG /02
110
High Value
FT/ CPLG /03
111
Training slot
FT / HRD / 01
112
Bank of training programs
FT / HRD / 02
113
JOTNA
FT / HRD / 03
114
Annual training plan
FT / HRD / 04
115
Terminal training evaluation
Form A
116
post training evaluation
Form B
117
EITCO Drilling M / c
FT / ED /CPED/ 01
118
EITCO Drilling M / C
FT / ED /CPED / 02
119
Praga Drilling M / C
FT / ED /CPED / 03
120
Bansal Drilling M / C
FT / ED /CPED / 04
121
Tapping M / C
FT / ED /CPED / 05
122
Weiss Technic Cold Chamber
FT / ED /CPED / 06
123
Bule Star Cold Chamber
FT / ED /CPED / 07
124
Therlek Oven
FT / ED /CPED / 08
125
FT / ED /CPED / 09
126
FT / ED /CPED / 10
127
FT / ED /CPED / 11
128
Break Down Slips
FT / ED /CPED / 20
BDL ELECTRONICS
DIVISION
(Annexure-II)
Section No
9.2
Page No
: : ::
6 of 6
Issue No/Date :
02/01-04-2010
Rev No/Date
01/12-12-2012
Sl No.
Title of Format
Format No
129
Compressor Log Book
FT / ED / CPED / 40
130
PRV / IRV Format
FT / ED / MM / STR / 01
131
EX - IV (Rej) Format
FT / ED / MM / STR / 02
Control Status :

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:
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Div Head ED & MR
132
Material Tag
FT / ED / MM / STR / 03
133
EX- I V Control Reg
FT / ED / IMM / STR / 04
134
I.V Control Reg
135
SCS / SF / SA Control Reg
136
MRS-SF / Component Control Reg
137
Stock Transfer (Receipts & Issue Control Reg
138
Stock Return Control Reg
139
Despatch Register (Issue )
140
Dispatch Register ( Receipts )
141
IRV
FT / ED /MM / STR / 12
142
STV
FT/ ED /MM / STR / 13
143
I V ( Store & Requision )
144
Store Return Note
145
Bin Card
146
Material Gate Pass ( R )
147
Material Gate pass ( NR )
FT / ED /MM /STR / 18
148
Proposal for Amendment of QMSM/QMSP
FT / ED / MR / 05
149
Quality System Audit Summary
FT / ED / MR / 03
150
Measurement of QMS effectiveness
FT / ED / MR / 08
BDL ELECTRONICS
DIVISION
Section No

BDL - ORGANISATION CHART
Control Status :
Page No
::
Issue No/Date :
Rev No/Date :
9.4/ Fig - 1
1 of 2
02/01-04-2010
01/15-05-2015

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BDL ELECTRONICS
DIVISION
Section No

ED - ORGANISATION CHART
Control Status :
Page No
::
Issue No/Date :
Rev No/Date :
9.4/ Fig - 2
2 of 2
02/01-04-2010
01/15-05-2015

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:
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Div Head ED & MR

Section No
10.0
Page No
1 of 7

AMENDMENT RECORD
Issue No Date :
02/01-04-2010
Rev No Date :
00/01-04-2010
FIRST ISSUE IN LINE WITH ISO 9001 : 2004

Control Status :

Sign
:
Name
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Div Head ED & MR
Rev
No. of
QMSM
Date
Section
No
Page
No
Clause
No
New
Rev No
Description of Change
Approved
by
01
30-3-05
1.0
1 to 4
01
Revision No. changed

RN DESAI
1.3
1 of 1
01
Head(corp.plg) added in the dist. List
4.2
10 of 14
4.4.2
01
Clause 4.4.2 added for QT/AT amendments
4.2
12 of 14
4.5
01
BD is changed to Corp. Plg.
4.2
13 of 14
4.5
01
(o) & (p) added under type of records.
Control Status :

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:
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4.2
14 of 14
-01
BD is changed to Corp. Plg
5.5
2 of 10
-01
GM (KBC) deleted. DGM (Div - Head)

changed to AGM (Div Head)
5.5
6 of10
-01
Revised role of Head BD replaced.
5.5
7 of 10
-01
Corp. Plg role added.
5.5
8 of 10
-01
BD changed to Corp.plg against 7.1&7.2
5.5
9 of 10
-01
BD role removed.
5.6
1 of 2
4.1
01
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Head ( ED) changed to Director I/c.
5.6
2 of 2
4.7
01
Head (ED) changed to Chairman.
7.1
1 of 2
7.1
01
BD role replaced by PPC.
7.5
4 of 13
4.5
01
BD role revised.
7.5
5 of 13
4.9
01
Corp plg role added.
8.2
2 of 11
3
01
Primary responsibility of BD changed to QC
Fig 1
1 of 1
-01
Organisation Chart revised.

02
7-10-05
1.0
1 to 4
Control Status :

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:
Name
: S.Mohana Rao
Div Head ED & MR
-02
Rev no changed.
R.N. DESAI
1.0
4 of 4
-02
New sections 9.1 & 9.2 Added.
1.2
1 to 2
-01
Abbreviations added / deleted / corrected
1.3
1 of 1
-02
Ref. Copies increased from 2 to 4
2.0
2 of 2
-01
Para 1 & 3, sentences corrected
3.0
1 of 1
-01
Current products are added & exclusions are amended.
4.1
1 of 1
-01
Line g sentences corrected

Control Status :

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:
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Div Head ED & MR
4.2
1 of 14
4.2.2
01
Details of W. i. & Formats added at line(e)
4.2
2 of 14
4.2.4
01
Line (i) added to cover the W . I.

Section No
10.0
Page No
2 of 7

AMENDMENT RECORD
Issue No Date :
02/01-04-2010
Rev No Date :
00/01-04-2010
Rev
No.of
QMSM
Date
Section
No
Page
No
Clause
No
New
RevNo
Approved
By
02
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
7.10.05
4.2
3 of 14
4.1.1
01
Sentence added before para 4.1.1, on Documentation triangle
R.N.
DESAI
4.2
4 of 14
4.2.2
01
Where applicable is added.
4.2
5 of 14
4.3
4.5
01
01
Numbering system mentioned & Doc triangle added
4.2
6 of 14
3
01
Primary & secondary responsibilities amended.
4.2
7 of 14
4.3
01
In line (iii) stamp amened as stamp in red
4.2
8 of 14
4.8
4.9
01
Additional points added on document control at 4.8 & 4.9
4.2
9 of 14
Control Status :

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:
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: S.Mohana Rao
Div Head ED & MR
4.2.2
4.3.5
01
Lot no changed as work order & user dept changed as PROJ ENGG dept
4.2
10 of 14
4.4.2
02
Sentence on distribution of amended sheet, corrected
4.2
12 of 14
4.2
02
product amended as product or activity
4.2
14 of 14
-02
Primary function column changed from 2nd to 4th & interacting depts. Amended.
5.1 / 5.2
1 of 1
5.1
5.2
01
ED(ATGM) added in 1st line, 5.1 & exported products covered at 5.2
5.3
1 of 1
-01
Quality policy revised
5.4
1 of 3
5.4.1
01
at levels in the org. removed in sl. No. 1 of QOs
5.4
2 of 3
Control Status :

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:
Name
: S.Mohana Rao
Div Head ED & MR
4.4
01
to removed for sentence correction
5.5
1 of 10
5.5.2
01
facilitate amended to facilitates in line (c)
5.5
2 of 10
-01
Dir(prod) changed as ED(ATGM) at (B). M&MD and analysis of data added at (D)
5.5
3 of 10
-01
A/C maintenance added in the responsibility of CPED
5.5
4 of 10
-Head (PPC) role shifted from next page
5.5
5 of 10
-01
All Head(QC) roles covered in 1 page
5.5
6 of 10
--02
HRD, CED, MILAN roles shifted from previous page
Control Status :

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Div Head ED & MR
BDL
ELECT
Section No
:
10.0
Page No
:
Issue No/Date :
Rev No/Date :
AMENDMENT RECORD
Rev
No.of
QMSM
02
Date
7.10.05
Section
No
Page
No
Clause
No
New
Rev No
5.5
7 of 10
---
02
5.5
8 of 10
7.2.3
02
5.5
9 of 10
--
5.5
10 of 10
---
5.6
1 of 2
--
5.6
2 of 2
--
02
Head (PROJ ENGG) corrected as

Head(QC) at 4.3 & 4.5
6.2
1 of 3
6.2.2
01
Detailed description given
6.2
2 to 3
--
01
Procedure rewritten
6.3
2 of 2
01
Control of records added at reference
6.4
1 of 1
--
01
W I no. corrected
7.1
1 of 2
--
02
QMSP /7.1 / 01 Amended.
7.1
2 of 2
--
01
Control of records added at reference
7.2
1 of 4
4.0
01
7.2
2 & 3 of 4
--
01
7.2
4 of 4
--
01
BD changed as ED
QMSP/7.2.2/01 rewritten in line with
W.I. of CPLG
QMSP / 7.2.3/01 added for customer
communication
7.4
2 of 6
--
01
BDL ELECTRONICS
DIVISION
Control Status :
3 of 7
02/01-04-2010
00/01-04-2010
Approved
By
Core team & IGMP roles added
02
02
02
Customer communication Clause

7.2.3 added, primary & secondary
responsibility amended
Primary & secondary responsibilities
amended
All executives amended as All at
primary responsibility
Primary & secondary responsibilities
amended
Procedure sequence amended
Section No
10.0

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
R.N.
DESAI

AMENDMENT RECORD
Rev
No.of
QMSM
02
Date
7.10.05
Section
No
4 of 7
Issue No/Date :
Rev No/Date :
Clause
New
No
Rev No
Page
No
02/01-04-2010
00/01-04-2010
Description
of Change
7.4
3 of 6
--
01
7.4
4 of 6
--
01
7.4
5 of 6
4.2
01
7.4
7.5
6 of 6
2 of 13
6
--
01
01
7.5
3 of 13
4.3
01
7.5
4 of 13
--
02
7.5
5 of 13
--
02
7.5
7 of 13
4.1
01
7.5
12 of 13
--
01
7.5
13 of 13
--
01
7.6
7.6
2 of 3
3 of 3
-6
01
01
8.1
1 of 1
--
01
8.2
1 of 11
8.2.3
01
8.2
2 of 11
--
02
Secondary responsibility amended
8.2
3 of 11
3.1
01
Core team added in 3.1
8.2
4 of 11
4.3
01
Line 4.3 corrected
8.2
5 of 11
--
01
Audit check list added in Records
8.2
6 of 11
--
01
PROD responsibility changed as

secondary
8.2
8 of 11
4.2.2
01
operator deleted from para4.2.2
BDL ELECTRONICS
DIVISION

AMENDMENT RECORD
Control Status :
Page No
MPRs, Pos added at Records

At reference procedures, purchasing
procedure amended as Analysis of
Data
Periodicity of vendor rating
mentioned
PO/ Amendment,corrected as PO
Development w.o. added in line(a)
Line (b) & (e) corrected for more
details on PROJ ENGG activities
NDT added as (e)
Org. amended as ED & para 3
amended for more clarity on
customer service
Identification of Spl. Process added
ESDs handling precautions added at
para (B)
Packaging & Preservation procedure
rewritten
ED added in the table
At Records (a) & (c) corrected
QMSP/8.2.1/01 mentioned on
customer satisfaction as line(e)
Measuring & Monitoring of general
process added at (d)
Section No
10.0
Page No
5 of 7
Issue No/Date :
Rev No/Date
Approved & Issued by
Sign
Name
02/01-04-2010
:
00/01-04-2010
:
:
: S.Mohana Rao
Div Head ED & MR
Approved
By
R.N. DESAI
Rev
No.of
QMSM
03
04
Date
23.11.
05
7.12.05
Section
No
Page
No
Clause
No
New
Rev No
8.2
9 of 11
--
01
four records added at para 6
8.3
1 of 3
8.3
01
8.3
2 of 3
4.3.2
01
Line (1) description amended

Local waiver Board amended as
Deviation committee & sentences
reframed
8.3
3 of 3
4.7
01
ties corrected as site in line(b)
8.4
4 of 4
--
01
Head (BD) Deleted in Sl no 3
8.5
2 of 5
4.1.1
01
IDN changed as NC report on

components at line(a)
9.1
1 to 2
00
Sect 9.1 added, covering list of WIs
9.2
1 to 6
00
Sect. 9.2 added, covering all Formats
Fig 1
1 of 1
02
Org chart revised
1.0
1 of 4
--
03
In sec 4.1 Interaction Diagram added
1.2
1 of 3
2 of 3
--
02
ATGM, IGQC, I /C, SM&PM

Abbreviations added
4.1
1 of 2
--
02
In formulating QMS para (b) changed
4.1
2 of 2
--
00
Interaction Diagram added
5.5
7 of10
--
03
SFD removed from para xv
6.2
3 of 3
--
02
More details are given on evaluation

of effectiveness of the training
7.5
4 of 13
--
03
SFD removed from para 4.8
8.2
1 of 11
8.2.3
02
corrective action changed as

correction & corrective action
1.0
1 of 4
--
04
Section 1.0, 1.1 Rev Nos Changed
1.0
2 to 3
--
03
Section 5.5, 7.6 Rev Nos Changed
5.5
7 of 10
--
04
7.6
2 of 3
--
02
CDO support to ED has been added at

XVI
Elaborated QC role on verification of
External calibration Reports at para
4.7

Section No
10.0
Page No
6 of 7
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By
R.N.
DESAI
R.N.
DESAI
AMENDMENT RECORD
Issue No/Date :
02/01-04-2010
Rev No/Date :
00/01-04-2010
Rev
No.of
QMSM
Date
Section
No
Page
No
Clause
No
New
RevNo
Approved
By
05
26.12.05
1.0
1 of 4
-05
Rev nos. against section 1.0 &1.1 amended, as the 6th page is added for amendment record.
R.N DESAI
1.0
2 of 4
04
Section 7.3 is added & rev nos against section 7.4 amended.
1.0
3 of 4
Rev no against section 8.2 amended .
7.3
1 of 1
00
Section 7.3, justification for Exclusion of Design & Development is added.
7.4
1 of 6
Control Status :

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Name
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Div Head ED & MR
01
Purchasing process para 7.4.1 is rewritten for more details.
8.2
8 of11
02
Para 4.5 added for covering the QC Authority for release of final product.
06
01.12.06
1.0
1 of 4
06
Rev nos. changed at 1.0 & 1.1
1.0
2 of 3
05
Rev nos. changed at 5.5,8.2
3.0
1 of 1
02
A1& A2 Electrical packages are added under current product.
Control Status :

Sign
:
Name
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Div Head ED & MR
5.5
2 of10
03
ED (ATGM) changed to DIR(PROD)
8.2
2 of11
03
At 4(e),the sentence added as during the contract period.
07
24.07.07
1.0
1 of 4
07
Rev no Changed
Lt.Col.
Jadeja
1.0
4 of 4
03
Rev no changed
Fig 1
1 of 1
03
Organisation chart has been amended
08
06.06.08
1.0
1 of 4
Control Status :

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:
Name
: S.Mohana Rao
Div Head ED & MR
08
Rev no changed
1.0
4 of 4
04
Rev no changed
Fig .1
1 of 1
04
Organisation chart has been amended
09
1.0
1 of 4
Section No
BDL ELECTRONICS
DIVISION
Quality03.08.09
Management System Manual
AMENDMENT RECORD
1.0
3.0
Fig 1
Rev
No.of
QMSM
10
Date
15.11.09
Control Status :
4 of 4
1 of 1
1 of 1
Section
No
Page
No
5.5
3 of 10
And
4 of 10
Clause
No
Page No
05
03
05
New
RevNo
02
09
:
:
Section
1.1&3.0,Rev
10.0
s
Ammended
P.Ramesh
7 of 7
Issue No/Date :
02/01-04-2010
Fig.1
Rev Ammended.
Rev
No/Date
:
00/01-04-2010
Current Products updates
Organization chart updated
PROJ ENGG dept has been renamed

as ENGINEERING- PROJECTS with
additional responsibilities as
mentioned in Sec No.5.5 of page.No.
3/10 & 4/10 (Serial Nok to n)

Sign
:
Name
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Div Head ED & MR
Approved
By
P.Ramesh
BDL ELECTRONICS
DIVISION
Section No
Page No
:
Issue No/Date :
Rev No/Date :
LIST OF PROCEDURES
S.No
Control Status :
NAME OF THE QUALITY

PROCEDURE
PROCEDURE NO.
9.3
1 of 2
02/01-04-2010
01-04-2010
1SO 9001-2000 CLAUSE
REF.

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:
Name
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Div Head ED & MR
1
2
3
4
5
6
7
8
9
1
0
1
1
1
2
1
3
1
4
1
5
1
6
1
7
1
8
1
9
Quality Management System Documentation

Control of Documents-Changes and Modifications
Control of Records
Quality Objectives
Management Review
Competence, Training and Awareness
Maintenance
Planning of Product Realization
Determination of Requirements Related to the Product
Review of Requirements Related to the Product
Customer Communication
Development Process(NA TO ED)
Purchasing Process
ED/QMSP/4.2.2/01
ED/QMSP/4.2.3/01
ED/QMSP/4.2.3/02
ED/QMSP/4.2.4/01
ED/QMSP/5.4.1/01
ED/QMSP/5.5.3/01
ED/QMSP/5.6/01
ED/QMSP/6.2.2/01
ED/QMSP/6.3/01
ED/QMSP/7.1/01
ED/QMSP/7.2.1/01
ED/QMSP/7.2.2/01
ED/QMSP/7.2.3/01
Vendors Selection and Evaluation

Vendor Rating
Purchasing Information
Control of Production and Service Provision
ED/QMSP/7.4/01
ED/QMSP/7.4.1/02
ED/QMSP/7.4.1/03
ED/QMSP/7.4.2/01
ED/QMSP/7.5.1/01
ED/QMSP/7.5.2/01
4.2.2
4.2.3
4.2.3
4.2.4
5.4.1
5.5.3
5.6
6.2.2
6.3
7.1
7.2.1
7.2.2
7.2.3
7.3
7.4.1
7.4.1
7.4.1
7.4.2
7.5.1
7.5.2
20
BDL ELECTRONICS
DIVISION
Section No
Page No
:
Issue No/Date :
Rev No/Date :
LIST OF PROCEDURES
S.No.
Control Status :
NAME OF THE QUALITY

PROCEDURE
PROCEDURE NO.
9.3
2 of 2
02/01-04-2010
01-04-2010
1SO 9001-2000
CLAUSE REF.

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
21
Identification and Traceability
ED/QMSP/7.5.3/01
7.5.3
22
Inspection and Test Status
ED/QMSP/7.5.3/02
7.5.3
23
Customer Property(NA TO ED)
7.5.4
24
ED/QMSP/7.5.5/01
7.5.5
25
ED/QMSP/7.6/01
7.6
26
ED/QMSP/8.2.1/01
8.2.1
27
Internal Audit
ED/QMSP/8.2.2/01
8.2.2
28
ED/QMSP/8.2.4/01
8.2.4
29
Control of Non-conforming Prodcut
ED/QMSP/8.3/01
8.3
30
Analysis of Data
ED/QMSP/8.4/01
8.4
31
ED/QMSP/8.5.1/01
8.5.1
32
Corrective Action
ED/QMSP/8.5.2/02
8.5.2
33
Preventive Action
ED/QMSP/8.5.3/01
8.5.3
BDL ELECTRONICS
DIVISION

TABLE OF CONTENTS
Section
No.
1.0
Control Status :
Section No :
10.0
Page No
:
Issue No/Date:
Rev No/Date:
1 of 4
02/01-04-2010
00/01-04-2010
Description
Page No.
Table of Contents and Revision status
1
Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
Rev
No.
6
2
3
4
1
2
3
1
2
3
4
5
6
Distribution List
Amendement Procedure Form
Company Profile
1
2
3
1
0
1
5
5
3
0
0
0
3
1
1
1
3
4
0
2
2
0
2
0
0
2.1
Profile of Electronic Division
3.0
Scope and Applicability
4.0
4.1
General Requirements.
Documentation Requirements.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
1.1
Ammendment Status
1.2
Amendment Record
1.3
Abbreviations, Definitions and References
1.4
1.5
2.0
4.2
BDL ELECTRONICS
DIVISION
Section No :

TABLE OF CONTENTS
Page No :
2
1
1
1
1
1
1
1
1
1
2
0
2
1
2
0
0
10.0
:
2 of 4
Issue No/Date :
02/01-04-2010
RevNo/Date:
00/01-04-2010
Description
No.
4.2.1
Page
No.
Rev
No.
General
4.2.2
Quality Manual
4.2.3
Section
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
4.2.4
Control of Records
5.0
5.1 / 5.2
Management Responsibility
Management Commitment / Customer Focus
5.3
Quality Policy
5.4
Planning
1
2
3
1
1
0
5.4.1
Quality Objectives
5.4.2
Quality Management System Planning
5.5
Responsibility, Authority and Communication
5.5.1
Responsibility and Authority
1
2
3
4
5
6
7
8
9
10
0
1
3
1
1
1
2
4
2
2
2
0
5.5.2
5.5.3
Procedure for Internal Communication
5.6
Management Review
1
2
2
2
6.0
6.1
Resource Management
6.2
Human Resources
1
1
2
3
0
1
1
2
6.3
Infrastructure
1
2
3
0
1
0
7.0
Product Realisation
BDL ELECTRONICS
DIVISION

TABLE OF CONTENTS
Section
No.
7.1
7.2
Control Status :
Description
Planning of Product Realisation
Customer Related Processes
Section No
10.0
Page No
3 of 4
Issue No Date
02/01-04-2010
Revision No Date :
00/01-04-2010
Page
No.
RevNo.
1
2
2
1
1
2
3
4
5
1
1
1
1
0

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
7.3
Design and Development
7.4
Purchasing
7.5
Production and Service Provision
1
2
3
4
5
6
1
2
3
4
5
6
7
8
9
10
11
12
13
1
1
1
1
1
1
0
1
1
3
2
0
1
0
0
0
0
1
1
1
2
3
0
2
1
7.5.1
Control of Production & Service Provision
7.5.2
Validation of Processes for Production & Service Provision
7.5.3
7.5.4
Customer Property (NA to ED)
7.5.5
7.6
8.0
8.1
BDL ELECTRONICS
DIVISION
TABLE OF CONTENTS
Section
No.
8.2.1
8.2.2
8.2.3
Description
10.0
Page No
4 of 4
Issue No Date
02/01-04-2010
Revision No Date :
00/01-04-2010
Page No.
Rev
No.
1
2
3
1
2
3
4
1
1
1
0
0
0
1
Internal Audit
Monitoring and Measurement of Processes
8.2.4
8.3
Control of Non-conforming Product
8.4
Analysis of Data
Control Status :
Section No

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR
8.5
1
2
3
4
5
0
1
0
0
0
9.1
Annexure-I
Master list of Work Instructions
9.2
Annexure-II
Master list of Formats
1
2
1
2
3
4
5
6
0
0
0
0
0
0
0
0
9.3
BDL-Organisation Chart
ED-Organisation Chart
1
2
5
0
9.3
Annexure-III
Master list of procedures
10.0
Past history of Amendenents to QMSM/QMSP
Control Status :

Sign
:
Name
: S.Mohana Rao
Div Head ED & MR

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ELECTRONICS DIVISION

Issue Date : 01-04-2010

Rev Date : 15-05-2015

BDL ELECTRONICS DIVISION

Approved & Issued by :

Quality Management System Manual

Table of Contents and Revision status

Abbreviations, Definitions and References

Profile of Electronic Division

Scope and Applicability

Quality Management System

BDL ELECTRONICS DIVISION

Approved & Issued by :

Management Commitment / Customer Focus

Quality Management System Planning

Responsibility, Authority and Communication

Quality Management System Manual

Approved & Issued by :

Planning of Product Realisation

Customer Related Processes

Design and Development

Production and Service Provision

Control of Production & Service Provision

Approved & Issued by :

Control of Monitoring and Measuring Equipment

Measurement, Analysis and Improvement

Measurement, Analysis and Improvement

Control of Non-Conforming Product

Master List of Work Instructions

Master List of Formats

BDL -Organisation Chart

Amendment Record(Issue : 01)

QUALITY MANAGEMENT SYSTEM MANUAL

Approved & Issued by :

QUALITY MANAGEMENT SYSTEM MANUAL

Approved & Issued by :

QUALITY MANAGEMENT SYSTEM MANUAL

Proj-Engg prepares and releases BOM

Para xiii- (d)

Interaction with customer for delivery date

Interaction with customer for delivery

Responsibility Matrix is modified as:

Para 4.1 is modified for BOM instead of

PPC/PROJ.ENGG.is replaced with QC

Point (e) is deleted and added to

Approved & Issued by :

QUALITY MANAGEMENT SYSTEM MANUAL

Rev. No. is updated from 01 to 02

Rev. No. is updated from 00 to 01

WI/ED/ENGG/01 is replaced with

WI/ED/ENGG/01 is replaced with

A3 Electrical packages,SSE,CGC & SEU

Para Proj-Engg prepares and

Rev. No. is updated from 01 to 02

ENGG is replaced with PROJ ENGG

Rev. No. is updated from 00 to 01

Rev. No. is updated from 00 to 01

ENGG is replaced with PROJ ENGG

FT/ED/ENGG/ from 01 to 15 is replaced