Report Writing On Business Communication
Report Writing On Business Communication
Report Writing On Business Communication
Submitted to:
Dr Riazur Rahman Chowdhury
Professor
Department of Accounting & Information Systems
Prepared by:
Syed Naeem Rahman
Roll: 18050, Section: A
Batch: 18
Business Communication
Its Necessity and Realizations
Various Communication Skills
How Communication Skills can be developed
Business Communication
Communication is the process of transferring signals/messages between a
sender and a receiver through various methods (written words, nonverbal
cues, spoken words). It is also a mechanism by which we use to establish
and modify relationships. Business Communication is a wide perception
taking into consideration of its importance in business as well as in personal
life. Now a day, business communication does not refer only to exchanging
ideas, views or thoughts. In addition, the most important thing is that
communicating in business world has become more necessary to fulfill
organizational objectives and achieve success. So communication is rather a
device or mechanism using by people to get benefit and improve their
condition than an exercise only of exchanging information.
Its Necessity and Realizations
It is necessary for the managers and employees to communicate with each
other for facilitating work of together and influencing their relationship as
well as achieving goals in the workplace. People of an organization do not
belong from the same culture or society. For better performance and
interactions with others in a diverse multicultural society, an effective
communication context is essential. Moreover, introduction to new
technologies and innovative ideas need a positive relationship between
workers and ease in communication process is expected. So communication
across the organization and outer side is an obvious need whether for an
individual or for the organization as a whole.
Various Communication Skills
As discussed earlier communication not only refers to giving and perceiving
messages but also refers to a concept-oriented exercise. Communication
skills are generally categorized into three main types:
An example:
Managers of a multinational company are told to attend a seminar on
Interacting with subordinates using communicating skills. After having a
plenty of discussions and real life stories managers able to understand the
role of assertive communication and better workplace behavior. Parallel to
that a training program is arranged for the subordinates discussing on
Receiving message and Feeding back in a better way.
Innovative measures
For the achievement of goals and objectives of business, the use
of new and innovative technology is necessary task of the people
related to business organization. Therefore, it is an obvious duty of
superior of organization to make the best use of technology by making
the subordinates familiar and comfortable with the same. For this, the
superiors key handler is the effective and efficient communication
skills.
An example
Paul engineering industry introduced a new accounting program
based on 4th generation language (4GL) in their organization. Making
sure of the best use of that program across the organization, they
trained their executives of the department of finance & accounting. In
the training period, many problems were raised and solved instantly
by practical demonstrations by the software developer team.
Negotiation
Negotiations between parties are associated with their skills and
ability of interacting with each other. In order to make win-win
atmosphere skillful negotiation is necessary. Again, negotiators should
develop their communicating skills in a tactful manner for both partys
satisfaction. The success of a business enterprise relies on proper
exchange of commodities by effective negotiation.
Multicultural Society
People of an organization belong from different cultural
background. When they work together, they build a unique pattern of
communication. They respect each others norms and traditions. The
customs and conventions affect how people work as individuals or as groups
in the workplace. When people are interacting with each other with respect
to their individual perceptions, they actually support one another.
Developing communication skills enable them to consider the factors
affecting the multicultural climate in the organization.
An example
German engineer is sent by his company to Japan for several
months to
Work together with a Japanese team of engineers on a project. He
speaks English well, is a very competent technical specialist and is
therefore expected by his company to consult with the Japanese, come
up with a solution and implement it.
He looks forward to the opportunity not only to demonstrate his
technical abilities, but also to gather international experience. There
appears to be no serious language difficulties on either side, so
cooperation is smooth over the following months. There are no
obvious signs suggesting miscommunication of any kind. A satisfying
Considerations
The economic development of country relies on the businesses across her.
Social and economic life of a human being is influenced highly by the
activities of the business enterprises. As communication skills hidden in
people need to be justified to fulfill the requirements of the organization he
is appointed by, development of such skills is necessary. Considering
Corporate Social Responsibility (CSR) and solution of different social
problem enterprises need to have some skillful managers operating these
Conclusion
As a multi-dimensional exercise, communication skills of conveying
message and provoking others to reply on it lead a manager to the highest
point of success. Because the responsibility on him can be derived only by
one way; and that is interactions in a better and probably in the best way.
For any kind of socio-economic development activities, the skillful
communication is an obligatory consideration for any nation. Therefore,
there should not prevail any arguments that developing communication skills
can be measured on a scale that can justify the importance of it as a prerequisite for the development of social and economic condition of any
country.