MGMT 651

Production and Procurement in Aviation/Aerospace Industry

Online Course Syllabus
Credit Hours: 3
Delivery Method: Online (Internet / Blackboard)
Required Course Materials

Jacobs, F. R. & Chase, R. B. (2014). Operations and supply chain

management (14th ed.). New York, NY: McGraw-Hill.
ISBN: 978-0-0780-2402-3

American Psychological Association. (2010). Publication manual of the

American Psychological Association (6th ed.). Washington,
DC: Author.
ISBN: 978-1-4338-0561-5
APA website: http://www.apastyle.org/manual/index.aspx

Course Description
In this course the student will explore the aspects of production/operations management and the
procurement processes necessary to maximize efficiency and effectiveness. This includes an
in-depth analysis of production/operations concepts, methods, and techniques from a systems
perspective. Areas of emphasis are quality management, MRP II, scheduling, inventory
management, purchasing, material management, JIT and manufacturing strategy. It will include
issues such as layout, storage and warehousing decisions, produce-procure decision-making,
application of learning curves, and maintenance and reliability issues.
Prerequisite(s): None
Course Goals
The goal of the course is to increase and enhance the students' knowledge of tools and
techniques used by managers in the management of production and procurement operations,
and in the bases on which these tools and techniques are founded.

This syllabus was developed for online learning by Erick Aguilar, Ph.D.
MGMT_651_Online_Syllabus_0814

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Learning Outcomes
Upon successful completion of this course, the student will be able to:
Discuss and explain: A. The role of production and procurement operations
management in organizations, B. the major contributors to the body of knowledge, and
C. the productivity challenge facing U.S. business today as they compete in a global
economy.
Demonstrate an understanding of capacity planning decision making through the issue
of rate adjustments and capacity measurement. Apply cost-volume analysis using
quantitative models such as decision tables and trees.
Calculate operational forecasting through the use of forecasting techniques such as
time series, and exponential smoothing.
Discuss the advantages and disadvantages of facilities location in the U.S. and
throughout the world. Demonstrate knowledge of how to analyze locations through the
use of both qualitative rating schemes and quantitative analysis.
Demonstrate an understanding of the operations network through the application of the
transportation model and the transportation method of analysis.
Determine and explain the importance of work measurement and design within the
overall work system. Illustrate an understanding of human factors in design and
methods and machine reliability.
Justify the types of inventory systems and illustrate an understanding of such systems
as ABC and EOQ through software application.
Explain the philosophy of continuous improvement and assess how the Deming
approach links culture, problem-solving tools, and control into a quality concept.
Grading
These are the major assignments in the course and will be the basis for evaluation according to
the grading scale shown in the table below.

Evaluation Items & Weights

Grade Scale
90 - 100

80 - 89

70 - 79

0 - 69

Discussion

10%

Assignments

10%

Problem Sets

10%

Case Studies

20%

Group Project

25%

Final Examination

25%

Total

100%

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Activities
Content Presentation Activities
Content is presented in this course primarily through textbook readings. Additional content is
provided through the Web. All content is subject to assessment via graded and ungraded tasks
including discussions, writing assignments, the group project, and the Final Exam.
Discussion Board Participation
All discussions will be completed in a professional manner and on time, unless prior
arrangements have been made with the professor. Discussion assignments are graded with
class participation. This course includes weekly activities, each of which may have grade points
associated with them. Unless prior arrangements have been made with the instructor, you are
expected to participate each week, according to the course schedule. This is especially
important with regards to discussion activities. Weekly discussions typically include both an
initial posting and one or more substantive replies. Note: Proper etiquette has to do with
keeping it simple by using proper English and proper spelling spell check works well in in the
online learning management system.
The discussion activities vary from module to module each week. Pay close attention to the
instructions when submitting your work. These activities are worth 10% of your grade.

Search, Article Review, and Writing Assignments

Numerous tasks in this course require you to locate, research, review, and write about
concepts. Writing should demonstrate graduate level work and use the latest version of the APA
manual. While content is most important, the basics spelling, grammar, and format are also
important and part of the grading criteria. These activities are worth 10% of your grade.

Problem Sets
Several modules include problem set activities that give you the opportunity to practice and
apply the skills taught in the textbook and course. You must download the worksheets that are
provided. Complete the problems, and submit directly to the instructor using the submission
tool. You must complete these activities on your own. The instructor will grade your work and
possibly provide feedback. Once the instructor has graded the work, you will see a hyperlinked
grade score in the Grade Center. You can click on the link to review any feedback provided, if
given. Problem Set activities are worth 10% of your overall grade.
Case Studies
Since Production and Procurement in Aviation/Aerospace cover a broad spectrum of concepts
and ideas, in which you are required to do various activities. Some of the activities are practical,
skill building activities meant to engage you in forward thinking. Other written activities provide
short, problem-oriented case for analysis, which measure your ability to apply concepts when

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dealing with issues. These activities come from your textbook and are worth 20% of your
overall grade..

Group Project
This course contains a collaborative group work course project, in which small teams of
students will produce a case study comprised of various learning activities and tools throughout
this course. The goal of the case study is for students, in collaboration, to demonstrate
knowledge of computer applications in the acquisition and presentation of data.
Teams of four (4) students will be assigned by the instructor (depending on the total number of
students, there may be the need for either one group of three or one group of five to ensure all
class members are assigned to a group). This will happen by the end of Module 1. Visit the
Project Groups area, accessible via the Course Menu, at the beginning of Module 2 to locate
your team and explore the Groups area tools. Remember, for group work to be successful, it is
important that all group members participate equally according to their group roles and complete
all responsibilities fully and on time. Communication and collaboration must be open, honest,
respectful, and contribute productively to the objectives and outcomes of the group's mission.
The report will be composed of the following sections. The items fulfill the minimum
requirements. Groups may add more items at their discretion.
Section 1
Discuss the setting of the current situation.
Create a strategy map.
Provide a work breakdown structure for that organization.
Discuss how productivity will be measured for this study.
Discuss how productivity will be tracked for this study.
Section 2
Provide an original SIPOC chart.
Discuss what improvements could be made, and how you came to this decision.
Provide a House of Quality OR Needs Analysis OR FMEA.
Section 3
Discuss what change WILL be made for this project.
Provide an improved SIPOC chart, if the changes are implemented.
Provide diagrams showing any changes in facility layout (IF applicable).
Section 4
Discuss how changes will be controlled.
Discuss the organization impact in detail (cost savings, cost avoidance, reduced time,
reduced future headcount, etc).
Discuss how this could be tracked over a number of years to see the actual impact.
Written report guidelines for this project are included in the Group Project Overview,
which is provided in Module 2.
The project is designed to be completed over the duration of the course, beginning in Module 2.
Specific activities and graded milestone deliverables have been set up to help each team
progress productively through the project.

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The final project report will be shared with other teams during Module 8 and each student will
review other teams reports and provide feedback. The Group Project is worth 25% of your
overall grade. The Group Project is worth 25% of your overall grade.
Final Exam
The Final Exam will be made available at the beginning of Module Week 9 and must be taken
by the end of Module Week 9. It will cover all of the learning objectives, textbook chapters and
other course content addressed in Modules 1-8.
The Final Exam consists of 30 randomly-selected multiple-choice items, each worth two points.
The Final Exam is timed and you will have four hours to complete it. Expect grade point
penalties if you exceed the allotted time limit. You will only have one opportunity to take this
exam and you must fully complete and submit the exam the first time you access it. The Final
Exam is worth 25% of your overall grade.
Rubrics
Each graded assignment has a rubric assessment attached to the activity. Your instructor may
include feedback that is associated with the submitted assignment.
Required, Non-Graded Activities
This course also requires the completion of these non-graded activities:
Start Here Confirmation: Before beginning Module 1, you are required to review all
Start Here area information, including the syllabus, and confirm that you have done so.
The Start Here Confirmation is located in the Start Here area.
Start Here Email: Before beginning Module 1, you are required to send an email, using
your ERAU email account, to your instructor introducing yourself. Just say hi!
Activity 1.2 - Student Introductions Discussion
Activity 2.2 - Group Project - Introductory Team Discussion
Activity 4.4.1 - Group Project - Production System Improvements Discussion
Activity 6.3.1 - Group Project - Inventory, Forecasting, and More Discussion
Activity 6.3.2 Group Project - Project Rough Draft #2 Submission
Activity 7.2 - Group Project - Final Draft Editing
Additional Information
Library
Embry-Riddle Aeronautical University has one of the most complete library collections of
aviation-related resources in the world.

ERAU Libraries: http://library.erau.edu/home.html

Hunt Library Worldwide: Information, Services, Help
o Worldwide Library: Basic Training
o Worldwide Library: Ask-a-Librarian

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Reference: Research Request

Contact Information

Hours: Monday - Friday 8:00 a.m. - 5:00 p.m. Eastern Time

Telephone: 1-800-678-9428 or 386-226-6947
Email: [email protected]

RefWorks
RefWorks is an online database tool that can manage references and citations from almost any
source. It provides specific guidance in how to collect and use references, create bibliographies,
and write research papers.
You may access it through this ERAU organizational login link when signed in to ERNIE or
directly from the RefWorks website (http://www.refworks.com). A different link must be used
for off-campus access (see these instructions). RefWorks requires users to create a
RefWorks-specific username and password. Please contact the Hunt Library if you have any
questions.
Course Policies
Academic Integrity
Embry-Riddle is committed to maintaining and upholding intellectual integrity. All students,
faculty, and staff have obligations to prevent violations of academic integrity and take corrective
action when they occur. The adjudication process will involve imposing sanctions which may
include, but are not limited to, a failing grade on the assignment, a failing grade in a course,
suspension or dismissal from the University, upon students who commit the following academic
violations:
1. Plagiarism: Presenting the ideas, words, or products of another as ones own. Plagiarism
includes use of any source to complete academic assignments without proper
acknowledgement of the source. Reuse or resubmission of a students own coursework if
previously used or submitted in another course, is considered self-plagiarism, and is also
not allowed under University policy.
2. Cheating: A broad term that includes, but is not limited to, the following:
a. Giving or receiving help from unauthorized persons or materials during examinations.
b. The unauthorized communication of examination questions prior to, during, or
following administration of the examination.
c. Collaboration on examinations or assignments expected to be, or presented as,
individual work.
d. Fraud and deceit, that include knowingly furnishing false or misleading information or
failing to furnish appropriate information when requested, such as when applying for
admission to the University.

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Note: The Instructor reserves the right to use any form of digital method for checking
plagiarism. Several electronic systems are available and other methods may be used at the
Instructors discretion.
Online Learning
This course is offered through ERAU Worldwide Online (Blackboard) and runs nine (9) weeks.
The first week begins the first day of the term and ends at midnight EDT/EST (as applicable)
seven days later. Success in this course requires in-depth study of each module as assigned,
timely completion of assignments, and regular participation in forum discussions.
Late work should be the exception and not the rule and may be downgraded at the discretion of
the Instructor, if accepted at all. Unless all work is submitted, the student could receive a failing
grade for the course. Extensions may be granted for extenuating circumstances at the discretion
of the Instructor and only for the length of time the Instructor deems appropriate. The most
important element of success in an online course is to communicate with your Instructor
throughout the term.
Conventions of online etiquette, which include courtesy to all users, will be observed. Students
should use the Send Email function in Blackboard for private messages to the Instructor and
other students. The class Discussion Board forums are for public messages.
It is highly recommended that students keep electronic copies of all materials submitted as
assignments, discussion board posts and emails, until after the end of the term and a final grade
is received. When posting responses in a discussion forum, please confirm that the responses
have actually been posted after you submit them.
Course Schedule

Modules

Titles / Topics

Overview of
Production
Operations and
Examine
Competitive
Advantage

Project
Management and
Design of Products
and Services

Process
Management and
Process
Performance

Activities
Activity 1.1 Syllabus Review / Start Here
Confirmation and Email
Activity 1.2 Discussion: Student Introductions
Activity 1.3 Readings: Chapters 1 and 2
Activity 1.4 Discussion: Module 1 Search
Activity 1.5 Assignment: Module 1 Article Review
Activity 1.6 Assignment: Module 1 Reflection
Activity 2.1 Readings: 3, 4, and 5
Activity 2.2 Group Project: Overview and Introductory
Team Discussion
Activity 2.3 Assignment: Module 2 Problem Set
Activity 2.4 Case Study IKEA
Activity 2.5 Discussion: SIPOC Diagram Construction
Activity 3.1 Group Project: Status Report
Activity 3.2 Readings: 6, 7, 10, and 11
Activity 3.3 Case Study: Circuit Board Fabricators,
Inc.

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Activity 3.4 Assignment: Module 3 Problem Set

Activity 3.5 Discussion: Flowchart Construction/

Improvement Summary
Activity 3.6 Assignment: Make to Stock vs. Make to

Order or Measuring Process Performance

Quality
Philosophies and
Quality Tools

Improving
Performance
Through the Use of
Internal Consultants
Translating
Business Plans to
Labor and
Production Output
Plans

Shop Floor Control

and Transportation
Management

Applied Lesson
Learned and
Constructing a
Personal/Profession
Improvement

Providing
Constructive
Feedback

Activity 4.1 Readings: Chapters 8, 9, 12, and 13

Activity 4.2 Discussion: Module 4 Search
Activity 4.3 Case Study: Quality Management

Toyota
Activity 4.4 Group Project: Production System

Improvements Discussion / Rough Draft #1

Submission
Activity 4.5 Written Assignment: Quality Tools
Activity 5.1 Readings: Chapters 14 and 15
Activity 5.2 Assignment: Quality Tools and
Competitive Advantage
Activity 5.3 Assignment: Module 5 Article Review
Activity 6.1 Readings: Chapters 15 - 18, 20, and 21
Activity 6.2 Case Study: Distribution Center Location
Activity 6.3 Group Project: Inventory, Forecasting,
and More/Rough Draft #2 Submission
Activity 6.4 Discussion: Module 6 Search
Activity 6.5 Assignment: Module 6 Problem Set
Activity 6.6 Assignment: Translating Business Plans
to Labor and Production Output Plans
Activity 7.1 Readings: Chapters 19, 22, and 23
Activity 7.2 Group Project: Final Draft Editing
Activity 7.3 Assignment: Module 7 Problem Set
Activity 7.4 Discussion: Module 7 Search
Activity 7.5 Case Study: Keep Patients Waiting? Not
in my Office
Activity 8.1 Group Project: Final Submission
Activity 8.2 Assignment: Course Reflection and
Professional Development Plan
Activity 8.3 Assignment: Production and
Procurement Applied Practice Strategy
Activity 8.4 Evaluation: End of Course
Activity 9.1 Final Exam
Activity 9.2 Group Project: Reviews
Activity 9.3 Course Reflection