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HomeCreateQuizzesOnlineExamProfessionalCertificationSixSigmaSixSigmaGreenBeltExam

SixSigmaGreenBeltExam

Uponcompletionofthisexam,youwillbecomeacertifiedSixSigmaGreenBelt!

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QuestionsandAnswers
1.SixSigmacanbestbedefinedas:
A. Amanagementmethodologythatusesonlystatisticaltoolstoimprovethecustomerexperience.
B. Acustomerfocusedproblemsolvingmethodologythatusespowerfulstatisticaltoolstoreducevariationandimproveprocesses.
C. Amanagementmethodologythatisprimarilyfocusedonachievingfinancialresults.
D. Acustomerfocusedproblemsolvingmethodologyusedexclusivelywithinthemanufacturingsector

2.WhichRoleisnottraditionallyperformedbyaGreenBelt?
A. DataGathering
B. Analysis
C. LeadSmallProjects
D. CoachandmentorotherSixSigmaPractitioners

3.ArrangetheSixSigmaProcessimprovementapproachinthecorrectsequence:1)Measure,2)Define,3)Control,4)Improve,5)Analyze
A. 2,5,1,4,3
B. 1,2,5,4,3
C. 3,2,1,5,1
D. 2,1,5,4,3

4.AProcessisoperatingat6Simga:
A. Wecanexpect3.2defectspermillionopportunities
B. Ithasayieldof99.997%
C. Wecanexpect3.4defectspermillionopportunities
D. Ithasayieldof99.9967%

5.Aprocesshasameanof10andastandarddeviationof2.Whatisthetoleranceoftheprocessthatexhibitsthelimitsofnormalvariation?
A. 5to15
B. 4to16
C. 2to8
D. 6to14

6.AnormalDistributioncanbestbedescribedas:
A. Bellshaped,avarianceof1,themean=median=mode
B. Bellshaped,symmetricalaboutthemean,asinglemode

C. UnSymmetricalaboutthemean,anaturaltoleranceofthreestandarddeviations,unimodal
D. Symmetricalaboutthemean,bellshaped,discretedata

7.AshapereferredtoasPlatykurticis:
A. FlatterthantheNormalDistribution
B. NarrowerthanaNormalDistribution
C. SameasaNormalDistribuiton
D. Noneoftheaboveanswers

8.Aprocessisincontrolandstable.Describethetypeofvariationthatexistsintheprocess.
A. SpecialCausevariation
B. NaturalVariation
C. Outtheordinaryvaration
D. Nonrandomvariation

9.Indicatewhichareexamplesofvariabledata:1)Length,2)Weight,3)Decisiononacointoss,4)Dollars,5)Days
A. 1,3,4,5
B. 1,2,4
C. 1,2,4,5
D. 1,4,5

10.Indicatewhichcontrolchar(s)isthemostsensitiveformeasuringtimeasdata
A. Npchart
B. XbarRChart
C. PChart
D. IndividualsandMovingRange

11.Whichoneofthecharacteristicsbelowdoesnotreflectcommoncausevariation:
A. Trend
B. InControl
C. Predictable
D. Stable

12.WhichStepsshouldyoutakewhenyounoticespecialcausesinacontrolchart?
A. Donothing
B. Continuetakingdatameasurementstoconfirmyourbelief
C. StopandidentifytheSpecialCauses
D. Stop,identifythespecialCausesandeliminatethem

13.Yourcontrolchartshowssevenconsecutivepointsononesideofthemean.Whatoesthisindicate?

A. Theprocessisincontrol(withintheUCLandLCL)
B. Theprocessappearstobetootableandshouldbequestioned
C. Theprocessneedstobecheckedforspecialcauses
D. Thewrongcontrolcharthasbeenselected

14.Thenumberofdatapointsforasampleis100.Indicatetheapproximatenumberofclassesoneneedstouseforgroupeddata?
A. 10
B. 5
C. 20
D. 100

15.Ifthesalaryofprofessionalsisinverselyproportionaltotheirage,itindicates___________relationshipbetweenthetwovariables?
A. Positive
B. Negative
C. NoCorrelation
D. Linear

16.Selectthecorectmean,medianandmodeforthefollowingsample:4,5,6,1,1,2,5,7,5
A. 4,4,5
B. 3,5,4
C. 4,3,5
D. 4,5,5

17.Whatistherangeandstandarddeviationfortheabovesample?
A. 2.18,6
B. 2.5,6
C. 3.18,6
D. 6,2.18

18.TheCpandCpkvaluesbothturnouttobe1.9.Whatdoesthisindicate?
A. Processiscapable
B. Processiscapablebutnotcentered
C. Processishighlycapableandcentered
D. Processisnotcapable

19.Aprocessyouaremonitoringproduces150,000customertransactionsperyear.youranalysisindicatesthepercentnonconformingis0.2%.WhatistheDPMO?
A. 300
B. 1,800
C. 2,000

D. 20,000

20.Usingthesameinformationfromquestion19,whatisthenumberofdefectivetransactions?
A. 300
B. 1,800
C. 2,000
D. 20,400

21.Thehistogramyouhaveconstructedisskewedtotheleft.Whatshouldyoudo?
A. Consultwithyourlegaldepartment
B. Developtheappropriatecontrolchart
C. Itisstillanormaldistribution
D. Stoptheprocessandbringitbackintocontrol

22.Thecontrolchartmostcommonlyusedforbetweenandwithinsubgroupvariationisthe:
A. XBarandRChart
B. XBarandtheStandardDeviationChart
C. XBarandtheVarianceChart
D. XBarandtheMeanChart

23.AnattributechartcanberepresentedbyallofthefollowingEXCEPT:
A. PChart
B. RChart
C. NPChart
D. CChart

24.ListthefollowingSamplingPlanstepsinthecorrectsequence.1)Decidewhowillcollectthedata,whowillanalyzeit,andwhowillreporttheresults.2)Formulateaclear

statementoftheproblembeingaddressedwiththedata.3)Listalloftheimportantcharacteristicstobemeasured.4)Selectthebestmeasurementtechniqueforthedesired
data.5)Definepreciselywhatistobemeasuredwiththedata.
A. 5,2,3,4,1
B. 2,5,3,4,1
C. 1,2,5,3,4
D. 5,1,2,4,3

25.SelectthekeyattributesofsuccessfulSixSigmaprograms.1)Seniormanagementcommitment2)HighROIprojects3)Projectswithshortdurations4)Properfunding5)Well
trainedstaff6)Properlyscopedprojects
A. 1,3,5,6
B. 1,4,5,6
C. 1,5,6
D. 1,2,4,5,6

26.Theseprovidesupport,resourcesandremoveroadblocks.Theyhavemoreindepthunderstandingofthemethodsmeasurementsandinterpretationsofprocess
measurements.Theyarereferredtoas:
A. Champions
B. MasterBlackBelts
C. SteeringCommittee
D. ProcessOwners

27.Atypeofbarchartdisplayingthefrequencyofoccurrenceiscalleda_______________.
A. XbarRControlChart
B. ParetoChart
C. Histogram
D. CumulativeFrequencyGraph

28.Whatarethe3keyattributesofSixSigmathatbestsummarizewhyitisacompellingmethodologyforreducingvariationandimprovingprocessesinthemindofSenior
Management?
A. DataDriven,Creative,Streamlined

B. CustomerFocused,DataDriven,ROIOriented
C. CustomerFocused,StatisticalEmphasis,ConformityDriven
D. DataDriven,Methodical,ROIOriented

29.AcompanyusingSixSigmamethodologyisoperatingata99.99967%defectfreerate.WhatisitsSigmaLevelandfailurerate?
A. 3Sigma,3.4DPMO
B. 4.5Sigma,233DPMO
C. 5.0Sigma,233DPMO
D. 6Sigma,3.4DPMO

30.Select3typesofAnalysistoolstoidentifyrootcauses/datarelationshipscommonlyusedintheSixSigmamethodology.
A. ControlCharts,ParetoCharts,FishBoneDiagrams
B. ParetoCharts,CapabilityIndices,ControlCharts
C. ParetoCharts,FishBoneDiagrams,ScatterPlotDiagrams
D. ScatterPlotDiagrams,ParetoCharts,Correlation

31.Listthe3keyactivitiesincorrectorderfordeterminingifaproceessisnormallydistributed,incontrolandcapableofconsistentlymeetingcustomerrequirements.
A. Constructahistogram,PrepareControlCharts,CalculateCapabilityIndices
B. ConstructaSIPOC,PrepareControlCharts,CalculateCpandCpk.
C. Calculatethe3measuresofCentralTendency,CalculateCapabilityIndices,PrepareControlCharts
D. PrepareCTQs,ConstructControlCharts,CalculateCapabilityIndices

32.Theaveragetimespentwaitinginqueueforabanktelleris8minutes.TheStandardDeviationis30seconds.Whatisthetoleranceoftheprocessthatexhibitsthelimitsof
normalvariation?

A. 6to10minutes
B. 7to9minutes
C. 6.5minutesto9.5minutes
D. 3minutesto12minutes

33.TheXBarRChartusestwocontrolchartstomonitoraprocess.Whatarethey?

A. MeanandStandardDeviation
B. MeanandRange
C. MeanandVariance
D. GrandAverageandVariance

34.Selectthecorrectmean,medianandmodeforthefollowingsample:5,3,3,6,3,4,10.
A. 4.86,4,3
B. 4.86,3,4.5
C. 5,3,4.5
D. 4.86,3,4

35.Whatistherangeandstandarddeviationfortheabovesample?
A. 7,2.54
B. 2.54,7
C. 4.86,3
D. 5,2.54

36.AprocesshasthefollowingXvalues(1,2,3,4,5)andYvalues(2,4,6,8,10).Whatistherelationshipbetweenthetwovariables?
A. Linear
B. Negative
C. PositiveandLinear
D. NoCorrelation

37.Acompanygenerates12,000orderspermonth.Eachorderhasthepossibilityof4errors.Approxiatelyhowmanyopportunitiesfordefectsareprovidedduringtheyear?
A. 1,000,000
B. 84,000
C. 144,000
D. 576,000

38.Ifthecompanyisoperatingat3Sigmaintheaboveexamplewhatisthepercentconformance?
A. 99.73%
B. 99.97%
C. 99.997%

D. 68.26%

39.AprocesshasaCP=1ndaCpk=1.Interpretthesecapabilityindices:
A. Theprocessiscenteredbutnotcapable
B. Theprocessisnotincontrol
C. Theprocessisnotcapable
D. TheProcessiscenteredandcapable

40.WhatcanyousayaboutControlLimitsandSpecificationLimits?
A. Thereisnodifferencebetweenthetermsbothareusedtoindicateifaprocessisincontrol
B. ControlLimitsaresetbythecustomersSpecificationLimitsarederivedbytheprocess
C. ControlLimitsarederivedbytheprocessSpecificationLimitsaresetbythecustomer
D. ControlLimitsaretypically3standarddeviationsfromthemeanSpecificationLimitsaretypically3standarddeviationsfromthetarget

41.Aprocessisoutofcontrol.Describethetypeofvariationthatexistsintheprocess.
A. RandomVariation
B. SpecialCauseVariation
C. CommonCauseVariation
D. InherentVariation

42.Aprocessyouaremonitoringovertimeexhibitsinherentvariation.Whatstrategyshouldyouusetomangetheprocess?
A. Takeimmediateactiontoidentifyrootcausesofthecommoncausevariation
B. Increasethespecificationlimitstoensuretheprocessiscapable
C. Continuallyandgraduallyimprovethestableprocess
D. Stoptheprocess,identifythecauses,andeliminatethem

43.Youaremonitoringaprocessandevidenceoftrendinginthecontrolchart.Whatisthemostlikelyissuegoingon?
A. Newoperators
B. Differentshifts
C. Changesinmaterials
D. Wearofmachinery

44.WhichitembelowmostnaturallyfollowsthedevelopmentofaSIPOCdiagram?
A. AProcessMap
B. VoiceoftheCustomer
C. CriticaltoQualityRequirements
D. ProjectCharter

45.TheVarianceforanequipmentinstallationis36squareminutes.WhatistheStandardDeviation?
A. 72minutes

B. 18minutes
C. 6minutes
D. Needtoknowthemeantocompute

46.Ifnocorrelationexistsbetweentwovariables,then:
A. Asonevariablechanges,onecannotpredictavaluefortheothervariable
B. Asonevariableincreases,theothervariabledecreases
C. Asonevariabledecreases,theothervariabledecreases
D. Asonevariabledecreases,theothervariableincreases

47.ThetermDesignofExperimentswascoinedby:
A. Taguchi
B. Deming
C. Feigenbaum
D. Crosby

48.Ifthenumberofdatapointsgivenis121,thenumberofclassintervalsforconstructingaHIstogramwouldbecalculatedas:
A. 10
B. 20
C. 11
D. 12

49.IftheZUSLandZLSLarecalculatedas3.24and3.42respectivelywahtisthepercentagenonconformance?
A. .0913%
B. .00913%
C. .0781%
D. .00781%

50.Collectingthecustomerneedsandconvertingthemtorquirementsisreferredtoas:
A. VoiceoftheProcess
B. VoiceoftheCustomer
C. RequirementsManipulation
D. QFC
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