CON9850 - Carlson-CON9850 - Support For Your Oracle E-Business Suite 12.2 Upgrade-Final
CON9850 - Carlson-CON9850 - Support For Your Oracle E-Business Suite 12.2 Upgrade-Final
CON9850 - Carlson-CON9850 - Support For Your Oracle E-Business Suite 12.2 Upgrade-Final
12.2 Upgrade
Cliff Godwin, Senior Vice President, Application Development
Anne Carlson, Senior Director, Product Strategy
Oracle E-Business Suite Development
October 28, 2015
Program Agenda
1
EBS Roadmap
12.2 and Beyond
12.1
5/2009
12/2009
8/2010
12.2
9/2013
12.2.3
12.2.4
12.2.5
12/2013
9/2014
10/2015
12.2.6
12.2.7
12.3
2010
2011
2012
GA 11/2004
Extended
Extended
Premier
2014 2015
11/2013
11/2010
11.5.10
2013
GA 1/2007
Premier
Exception
Exception
GA 5/2009
2019
2020
2021
2022 2023
Sustaining
1/2015
Extended
5/2009
12.1
2017 2018
12/2015
1/2012
12.0
2016
Sustaining
Sustaining
12/2019
12/2016
Premier
Extended
9/2021
9/2013
12.2
Sustaining
Sustaining
Premier
Premier
GA 9/2013
Sustaining
12.2 Premier Support through 9/2021 (3 years of Extended Support changed to Premier Support)
For more info, see Oracle Lifetime Support Policy: Oracle Applications
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
Financials
Human
Capital
Projects &
Procurement
EBS
Asset Lifecycle
& Service
Order Mgt
& Logistics
Manufacturing
& Planning
Functional
Advancements
Rich functional flows for modern
business in integrated global suite
Operational
Efficiency
Lower effort and cost to operate
and optimize EBS system
Functional
Advancements
Operational
Efficiency
Latest Oracle Look and Feel: Choice for Icon-Based Navigation; New Interactions & Widgets
Tablet Optimizations: Support for Familiar Tablet Interactions in HTML UIs; Tablet Optimized App Designs
Smartphone Apps: Simple, Actionable Apps for Targeted Roles On the Go. Available for 12.1.3 & 12.2
Information Discovery: Dashboards to Identify & Act on Priority Transactions without Custom Reporting*
New Products
Functional Advancements Across the Suite
Procurement Command Center*
Subscription and Services Selling
Project Procurement*
Outcome-Based Procurement
Contract Renewal Command Center*
Supply Chain Agility across Logistics,
Advanced Project Planning and Control*
Manufacturing, Planning, and Service
Yard Management
Advanced Project Controls and Project Billing
Outsourced Manufacturing*
Linear Asset Management
In-Memory Cost Management*
Streamlined HTML User Interfaces
Supply Chain Event Management*
Customer Voted Enhancements
Online Patching: Patching While Users on the System for Reduced Downtime
Technology Stack: WebLogic Server, Advanced Configuration Management
Automated System Mgt and Testing: Enhanced Patch Wizard, OATS Flowbuilder with EBS Content*
* denotes new product(s) for 12.1.3 and 12.2
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
10
11
Gesture Support
Page Navigation
Table Interactions
Device Support
Camera, Email, Maps
Responsive Layout for Portrait & Landscape (Planned)
12
12.2.5
Receiving
Receive, Deliver and Manage Receipts on a Tablet
Deliver
Receive
13
Manager Self-Service
12.2.5
Asset Definition
Asset Quick Create
16
12.2.5
17
Procurement
Procurement Command Center New Product*
Project Procurement New Product*
iProcurement Info Discovery: Ratings, Reviews and Feedback
iProcurement Info Discovery: Catalog Upload via Supplier Network
iProcurement: 1 Step Checkout
Sourcing: Initiatives, Multiple Offers and Alternative Lines
Supplier Lifecycle Mgt (SLM): Dependent Questions, Automated
Assessments, Dynamic Supplier Lists, Qualification Templates. more
Services Procurement: Complex Financing for Std POs
Contract Lifecycle Mgt for Public Sector (CLM): Many enhancements
Smartphone Apps: iProcurement, Procurement
Human Capital Management
Payroll Dashboard
Self-Service Human Resources Transaction Dashboard
SSHR: Improved UI
Learning: Improved UI
Succession Planning: Improved UI
OIC: Compensation Analytics
Smartphone Apps: Timecards, Learning, Person Directory
Information Discovery: HR, Learning, iRecruitment, OIC
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Manufacturing
Outsourced Manufacturing New Product*
Just-In-Time Manufacturing (E-Kanban)
Process Mfg: Outside Processing, Batch Hold Management
MES: Component Availability Mgt: Day 0 Clear to Build
MES: Discrete MES Supervisor Tablet Optimized HTML UI
MES: Serialized Manufacturing: Express Transact, Auto-Dekit
Smartphone Apps: Discrete Production Supervisor, Process Production
Supervisor Project Mfg, Product Info
Information Discovery: Discrete Mfg, Process Mfg, Quality, Cost Mgt
Service
Execute Project Tasks using Field Service
Service Request Operating Unit Security with MOAC
Service: Inquira/Oracle Knowledge Integration
Field Service: Auto Creation of OTL Timecards
Field Service: High Volume Parts Ordering & Debriefing
Field Service: Decentralized Scheduling
Field Service: Dispatch Center HTML UI
Spares Mgt: Warehouse Shipping Method Calendars
Spares Mgt: External Repair Execution In-Transit Tracking
Spares Mgt: HTML Planners Dashboard
Depot Repair: Supply Warranty Mgt
Depot Repair: Waste Mgt
Depot Repair: Outsourced Repair
TeleService: Contact Center HTML User Interface
Service Contracts: Configurability; HTML User Interface
CMRO: Counter Entry and Corrections
Mobile Field Service: Multi-Platform for iOS, Android, & Windows
Information Discovery: Field Service, TeleService, Depot Repair, CMRO
Modern User
Tablet Optimized HTML User Interfaces: Receiving, Discrete MES Supervisor
Experience and Mobility Information Discovery: New Areas: FA, Customers, Quoting, iStore, OIC, & CMRO; Rename from Endeca Ext
Functional
Advancements
Operational
Efficiency
Online Patching: Support for Simplified Dev Environments, Patching Progress Monitoring Tool
Technology Stack: Middle Tier Technology Checker
Automated System Management: Streamlined Patch Wizard Reports, Patch Wizard Export
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
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CHALLENGES/OPPORTUNITIES
Prevent unplanned downtime
Deploy a robust, highly scalable enterprise resource planning (ERP) solution
Expedite global period-end financial closing
Eliminate the need to maintain disparate, proprietary legacy financial systems and integrations
Upgrade entire AP and AR data to eliminate post upgrade XLA upgrade on demand
SOLUTIONS
Oracle U.S. Federal Financials
Oracle Receivables
Oracle Payables
Oracle Payments
Oracle General Ledger
Oracle Cash Management
CUSTOMER PERSPECTIVE
June 2015: This past weekend, HIGLAS passed a
monumental milestone namely the upgrade to
Release 12.2 for 3 Lines of Business. We have had no
significant issues or business show stoppers.
Successfully processed over $6B of payment
transactions and are aggressively moving into Phase 2,
transitioning the MACs to Release 12.2.
Chris Martin, Director, Financial Management Systems
Group (FMSG), CMS
RESULTS
Completed tech upgrade for primary and DR site from
11.5.10.2 to 12.2 of 40TB database in 4.5 days.
Overall outage 5 business days
Completed SLA conversion of entire AR data
(approximately 15 years) and AP data (13 months
containing billions of rows) as part of this upgrade
Reduced the 12.2 driver runtime from 69 days to 27
hours and automated remediated code deployment
to keep downtime to the minimum
CHALLENGES/OPPORTUNITIES
Improve efficiency of human resources (HR), finance, and supply-chain departments, which
CUSTOMER PERSPECTIVE
The efficiencies gained through adoption of standard
E-Business Suite modules, consolidation of data, and
the move to Exadata - Exalogic has a profound impact
on our business, saving Thousands processing hours
per year across retail and financial close operations.
Awad Ahmed Ali El-Sidiq, Senior Database
Administrator - Team Lead ,Abu Dhabi National Oil
Company Distribution
Remove processing bottlenecks and curb rising costs generated by more than 5,000 concurrent
Oracle Database users, 24/7 business-critical applications, and multiple operating systems
Sustain business growth with a comprehensive database solution that can significantly improve
productivity and business performance
SOLUTIONS
Oracle E-Business Suite
Oracle Financials
Oracle Learning Management
Oracle Payroll
Oracle Self-Service Human Resources
Oracle Exadata Database Machine
Oracle Exalogic Elastic Cloud
RESULTS
Replaced legacy and in-house systems with Oracle
Financials, Payroll and Self-Service Human Resources
to simplify business processes, enhance end user
experience, and reduce TCO
Experienced a 15x performance increase across
business processes, such as retail forms entry, retail
report generation, and stores financial closings
Reduced payroll processing time for 13,000
employees from 2.5 hours to 20 minutes
CHALLENGES/OPPORTUNITIES
Integrating and Developing Enterprise Resource Planning (ERP) and Value Chain Planning (VCP)
solutions supporting a high speed, highly variable value stream with lead times longer than
customer demand.
Existing ERP version 12.0.6 starting extended support.
Required patching window exceeds available time for patching
Custom scheduling tool for flow manufacturing utilized in final assembly areas.
Multiple methods / tools for production planning production areas.
Deploy new core procurement functionality.
Limited support of Flow Manufacturing.
Identify and retire unused custom elements.
SOLUTIONS
Upgrade ERP 12.0.6 to 12.2.4
Upgrade VCP 12.1.3.9 to 12.2.4.1
Utilize Production Scheduling for final assembly
Convert production from Flow Manufacturing to Discrete (In-Progress)
CUSTOMER PERSPECTIVE
Oracle EBS Release 12.2 provides the base to
effectively utilize a technically complex, vertically
integrated value stream within the dynamic customer
driven automotive industry. The on-line patching has
allowed shorter deployment windows increasing
production availability and capital utilization.
Paul Flynn, Vice President Operations
RESULTS
Completed upgrade in nine months, on time and
under budget
Retired 30% of customizations
Decreased the overall patching windows from 4 hours
to 2 hours (Trending shorter), with EBS Cutover of 25
minutes
Converted Final Assembly Manufacturing to Discrete
Retired custom schedule tool
High
CIO
Advisory
Board
Strategy Councils
Customer
Advisory Boards (CABs)
Customers
Customer
Commitment &
Investment
eForums Surveys/Feedback
Special Interest Groups (SIGs)
Enhancement Requests - My Oracle Support
Support Communities
Low
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Complexity of topology
Multiple middle tier nodes, nodes inside and outside the firewall, RAC, etc.
12.1 to 12.2
Technical team is key
Financials Specialists
DBAs
Tax Specialist
System Administrators
Customization Developers
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
34
Online Patching
Dramatically Reduce Patching Downtime
Prepare
Copy the
production app
code
Apply
Apply one or more
patches to the
Patch Edition
Finalize
Compile invalid
objects
Wait for a good
downtime window
Users
Online
Cutover
Restart
application on
Patch Edition
Users
Offline
Cleanup
Remove
obsolete
objects
Users
Online
Editions-Enabled Database
Developer 10.1.2
Developer 10.1.2
APPL_TOP
COMMON_TOP
INST_TOP
Synchronization is managed
by patching tools
APPL_TOP
COMMON_TOP
INST_TOP
APPL_TOP_NE
FS1
PATCH_TOP
FS2
LOGS
FS_NE
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
36
Business Users
DBA
Run Edition
Used by online users
Never changed by a patch
Patch Edition
Used by patching tools
Changes do not affect the running application
37
Prepare: Sync Patch & Run File Systems, Create Patch Edition in DB
Run File System
Editions-Enabled Database
Developer 10.1.2
Developer 10.1.2
APPL_TOP
COMMON_TOP
INST_TOP
Synchronization is managed
by patching tools
APPL_TOP
COMMON_TOP
INST_TOP
APPL_TOP_NE
FS1
PATCH_TOP
EBS
Patch
FS2
LOGS
FS_NE
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
38
Editions-Enabled Database
Developer 10.1.2
Developer 10.1.2
APPL_TOP
APPL_TOP
COMMON_TOP
COMMON_TOP
INST_TOP
INST_TOP
APPL_TOP_NE
FS1
PATCH_TOP
EBS
Patch
FS2
LOGS
FS_NE
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
39
Editions-Enabled Database
Developer 10.1.2
Developer 10.1.2
APPL_TOP
APPL_TOP
COMMON_TOP
COMMON_TOP
INST_TOP
INST_TOP
APPL_TOP_NE
FS1
PATCH_TOP
FS2
LOGS
FS_NE
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
40
$ adop phase=prepare
$ adop phase=finalize
41
Application
Database
10g
10gR2 | 11g
OC4J
Global Single
Data Model
BC4J
UIX
JDBC/SQL Net
HTTP/S
Web Listener
JSP
BI Publisher
Forms
42
Application
Database
R2
WebLogic Server
Global Single
Data Model
BC4J
UIX
JDBC/SQL Net
HTTP/S
Web Listener
WebLogic JSP
BI Publisher
Forms
43
See Managing Configuration of Oracle HTTP Server and Web Application Services in
Oracle E-Business Suite Release 12.2 (Doc 1905593.1)
44
Practice EBS 12.2 cloning, including single-step cloning of Run & Patch file
systems (new with AD/TXK Delta 7)
45
46
Evaluating Customizations
Plan for 12.2 Impacts on Customizations You Decide to Upgrade
Minimal
Full
50
Prepare
Copy the
production app
code
Create a new Patch
Edition in the DB
Apply
Apply EBS patches
to the Patch
Edition
Apply custom
code patches to
the Patch Edition
Users
Online
Finalize
Compile invalid
objects
Wait for a good
downtime window
Cutover
Restart
application on
Patch Edition
Users
Offline
Cleanup
Remove
obsolete
objects
Users
Online
51
Prepare
Copy the
production app
code
Apply
Apply EBS patches
to the Patch
Edition
Finalize
Cutover
Compile invalid
objects
Wait for a good
downtime window
Extended
Cutover
Users
Online
Users
Offline
Cleanup
Remove
obsolete
objects
Users
Online
52
See Using the Online Patching Readiness Report in Oracle E-Business Suite Release 12.2 (Doc 1531121.1)
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
54
Run reports
on current
release
Apply recommended
fixes in test
environments
Deploy
remediated code
in production
(optional)
Recommended fixes
are backward
compatible
See Using the Online Patching Readiness Report in Oracle E-Business Suite Release 12.2 (Doc 1531121.1)
55
Upgrade to
12.2
Run reports
on 12.2
Apply recommended
fixes to custom DB
code and schemas
Run Online
Patching
Enablement
Re-run reports to
confirm standards
compliance
Automatically fixes
many violations
See Using the Online Patching Readiness Report in Oracle E-Business Suite Release 12.2 (Doc 1531121.1)
56
Learn new 12.2 development standards that apply to custom code and
many integrations
Decide on Minimal vs. Full development standards compliance based on
importance of minimizing patching downtime
Leverage Oracle-supplied reports today to prepare custom code for 12.2
Confirm that your third-party integrations have been validated with 12.2
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Minimize duration of tasks done before & after core upgrade driver runs
For example: interim backups, final acceptance testing
Repeat practice upgrades until the process is predictable and fits within your
downtime window, with no outstanding issues
See Best Practices for Minimizing Oracle E-Business Suite Release 12 Upgrade Downtime (Doc 1581549.1)
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
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Related Sessions
12.2 Technical Upgrade Process
Thursday
Oct 29
1:15 pm 2:00 pm
CON8141 - Technical Upgrade Best Practices for Oracle E-Business Suite 12.2
Samer Barakat, Director, Applications Performance, Oracle
Udayan Parvate, Senior Director, EBS Release Engineering, Oracle
MW-3022
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Key Takeaways
Project Manager
1. A more technical project team is needed than for prior 11i to 12 upgrade
2. DBAs should learn about WebLogic Server & new ADOP patching tool
3. Developers should learn new 12.2 development & deployment standards
4. Project team should read and follow 12.2 documentation, starting with
12.2 Technical Planning Guide (Doc 1585857.1)
5. Project team should seek Oracle Supports help when obstacles are met
(dont improvise)
65
Key Takeaways
Technical Team
1. All EBS patches for 12.2 and beyond are Online Patches
2. Online Patches still need to be tested on a test system
3. Developers can start applying new 12.2 standards to custom code today
with the help of Oracle-provided compliance reports (Doc 1531121.1)
4. DBAs will use both WebLogic Server 11g and the traditional EBS
Autoconfig tool for 12.2 configuration changes (Doc 1905593.1)
5. DBAs should plan to stay current with latest Database, Middleware, and
EBS patches during and after the 12.2 project
66
Expert Delivered
Continuous Updates
Regular updates for product
enhancements and new releases
http://education.oracle.com/streams/ebusinesssuite
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
68
education.oracle.com/streams/ebusinesssuite
Link to Press Release
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
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Statements of Direction
Subscribe via email or RSS
71
Organized by
family, product,
and point release
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73
Country Specific
Feature Data Sheets
74
HTML and
PDF
formats
http://docs.oracle.com/cd/E26401_01/index.htm
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
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How to Find E-Business Suite & E-Business Suite Technology Stack Patches
(Doc ID 1633974.2)
TABBED
NAVIGATION
See How to use Hot Topics Email notification to subscribe to Support Product News, SRs, Bugs, etc (Doc 793436.2)
Copyright 2015, Oracle and/or its affiliates. All rights reserved. |
81
Stay Informed
Oracle E-Business Newsletters
Cloning Oracle E-Business Suite Release 12.2 with Rapid Clone Note 1383621.1
Enabling SSL in Oracle E-Business Suite Release 12.2 Note 1367293.1
Oracle E-Business Suite Release 12.2 Configuration in a DMZ Note 1375670.1
Using Load-Balancers with Oracle E-Business Suite Release 12.2 Note 1375686.1
Sharing The Application Tier File System in Oracle E-Business Suite Release 12.2 Note 1375769.1
Oracle E-Business Suite Recommended Performance Patches Note 244040.1
Managed Server Related Information
Managing Configuration of Oracle HTTP Server and Oacore, Oafm, Forms and Forms-c4ws Applications in Oracle E-Business Suite
Release 12.2 Note 1905593.1
Deploying Customizations in Oracle E-Business Suite Release 12.2 Note 1577661.1
Creating a Custom Application in Oracle E-Business Suite Release 12.2 Note 1577707.1
Working with customers to date we have found it is important to use and follow the latest documentation
and it does change.
12.2 Troubleshooting
TROUBLESHOOTING:
EBS Technology Codelevel Checker (ETCC) (Doc ID: 1594274.1) Downloaded via Patch 17537119
analyzes a Oracle Database Oracle Home and warns of missing database bug fixes
Script to Diagnose adop and Other AD-TXK Issues in Oracle E-Business Suite Release 12.2 (Doc ID 1901242.1)
Rapid Install for E-Business Suite Release 12.2 (Doc ID: 1378579.1) see appendix A for Rapid Install log file locations
12.2 E-Business Suite - How To Enable FND: Debug / AF Logging When Login Is Not Possible (Doc Id: 1563168.1)
Using Oracle Fusion Middleware Diagnostic Framework With Oracle E-Business Suite Release 12.2 (Doc Id: 1428056.1)
WEBLOGIC:
Oracle Applications E-Business Suite 12.2 Fusion Middleware Log Files: Locate,View, and Control (Doc ID 1366187.1)
12.2 Ebusiness Suite - Collecting Fusion Middleware Log Files (Doc ID 1362900.1)
CONFIG:
Oracle E-Business Suite Release 12.2 Configuration in a DMZ (Doc ID 1375670.1)
DMZ and SSL Configuration Guide for Oracle E-Business Suite Extensions for Oracle Endeca, Release 12.2 V4 and V5 (Doc ID 1575921.1)
11i - 12.2 Oracle Application Framework Troubleshooting Guide- (Doc ID 1496055.1)
Oracle E-Business Suite Java APIs for Forms Troubleshooting Guide, Release 12.2 (Doc ID 1469785.1)
Oracle E-Business Suite Integrated SOA Gateway Troubleshooting Guide, Release 12.2 (Doc ID 1317697.1)
Oracle E-Business Suite Integrated SOA Gateway Troubleshooting Guide, Release 12.2 (Doc ID 1317697.1)
Testing:
Database and Application Tier Sizing Guidelines from our 12.2 Install Guide
Oracle XML Gateway Sizing and Performance Guidelines
Tuning:
Tune performance of the core upgrade driver See
Oracle E-Business Suite Upgrade Guide, Release 11i to 12.1.1
Oracle E-Business Suite Upgrade Guide Release 11i to 12.2
Oracle E-Business Suite Upgrade Guide Release 12.0 and 12.1 to 12.2
Configuration
Managing Configuration of Oracle HTTP Server and Web Application Services in Oracle E-Business Suite
Release 12.2 (Doc ID 1905593.1)
RCDs- R12.1 / R12.2 : Oracle E-Business Suite Releases 12.1 and 12.2 Release Content Documents (Doc ID
1302189.1
Product Release notes by Product
Oracle Benchmarks
http://www.oracle.com/us/solutions/performance-scalability/index.html
Oracle Applications Benchmark
http://www.oracle.com/us/solutions/benchmark/apps-benchmark/index.html
Oracle R12 E-Business Standard Benchmark Overview
http://www.oracle.com/us/solutions/benchmark/apps-benchmark/ebs-standard-benchmark-overview-192676.html
How to Find E-Business Suite & E-Business Suite Technology Stack Patches
(Doc ID 1633974.2)
TABBED
NAVIGATION
Take provisioning and maintenance of EBS Support Analyzers to the next level!
Bundle Benefits:
Easy to install and obtain all available EBS Support Analyzers in Index [Doc ID 1545562.1]
Convenient method for DBA/SYSADMIN to execute analyzers from a single menu
Provides a Maintenance methodology for obtaining new and updated analyzers
Quickly load and register Analyzers as Concurrent Programs
Menu option shows Analyzers installed as concurrent programs and versions
Ability to remove and uninstall from the menu
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Classroom Training
Cloud
Learning Subscription
Technology
Applications
Training On Demand
Industries
education.oracle.com
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