Updated Resume 10 2016

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NICOLE VILLARREAL

[email protected]
1106 W 8th Street Cedar Falls, IA 50613
773-401-7652

OBJECTIVE
To obtain a position as a team member in a people oriented environment where I can maximize my
customer services experience, enable me to use my stronger organization skills, and ability to work well
with other people.

EDUCATION
University of Northern Iowa
September 3, 2013 Present
Major: Communications Minor: Public Relations
Anticipated Graduation Date: December 2017
William Howard Taft High School
High School Diploma - June 19, 2013

WORK HISTORY
Center for Multicultural Education|109 Maucker Union Cedar Falls, IA
Desk Assistant September 10, 2013 May 8, 2015
-Provide friendly and professional customer service at all times.
-Answer phones and respond to questions about events.
-Help facilitate campus wide events.
-Keep the CME clean and organized.

Soho Sushi Bar & Deli |119 Main St, Cedar Falls IA 50613
Waitress. Promoted to Shift Lead June 29, 2016 October 27, 2016

-Greet and welcome every guest while giving them a menu.


-Keeping the guest satisfied throughout their time by providing good customer service.
-Maintain clean and organized server stations throughout the shift by restocking.
-Keep the restaurant well stocked, clean and organized.

UnityPoint Health Allen Hospital|1825 Logan Ave, Waterloo IA 50703


Human Resources Intern January 8, 2016 April 25, 2016

-Created paper and digital files of new hires.


-Ran online background checks of all potential new hires.
-Called and interviewed references listed by potential new hire.
-Created an excel spread sheet listing all new and current employees vaccine records.
-Planned and assisted at Career Fairs and New Hire orientations.

D & A Services|1400 E Touhy Ave Des Plaines, IL


Human Resources Intern May 28, 2015 August 19, 2015

-Created the Content Management System Catalogue using excel.


-Reviewed and organized policies and procedures.
-Determined compliance areas for all policies and procedures.
-Created and prepared files to be revised when expired.

NICO
LE
VILL
ARRE
The Childrens Place
AL

|239 Golf Mill Center Niles, IL


Sales Associate March 5, 2013 August 19, 2013
-Accepted payment through cash, check and credit card.
-Answered customers questions and concerns.
-Greeted Customers and determined their wants and needs.
-Kept the store clean and organized.

EXTRACURRICULAR ACTIVITIES
Vice President - Hispanic Latino Student Union
Active Member - Ethnic Student Promoter
2014 Emerging Leader Award Recipient

REFERENCES

Jenny Murphy Supervisor 319-273-2250


Alexis Alfaro Co Worker 210-386-0040
Jesus Lizarraga - Advisor 319-273-2281
Myrna Favela Compliance Director 312-957-8394

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