S811+ Manual

IT.
S811 Soft Starter

User Manual
November 2006 Revision 6

Supersedes June 2006 Revision 5
MN03902002E
For more information visit: www.EatonElectrical.com
IT. S811 Soft Starter User Manual

November 2006
Important Notice Please Read

The product discussed in this literature is subject to terms and conditions outlined in Eaton
Electrical Inc. selling policies. The sole source governing the rights and remedies of any
purchaser of this equipment is the relevant Eaton Electrical Inc. selling policy.
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF FITNESS FOR A
PARTICULAR PURPOSE OR MERCHANTABILITY, OR WARRANTIES ARISING FROM COURSE
OF DEALING OR USAGE OF TRADE, ARE MADE REGARDING THE INFORMATION,
RECOMMENDATIONS AND DESCRIPTIONS CONTAINED HEREIN. In no event will Eaton
Electrical Inc. be responsible to the purchaser or user in contract, in tort (including
negligence), strict liability or otherwise for any special, indirect, incidental or consequential
damage or loss whatsoever, including but not limited to damage or loss of use of equipment,
plant or power system, cost of capital, loss of power, additional expenses in the use of
existing power facilities, or claims against the purchaser or user by its customers resulting
from the use of the information, recommendations and descriptions contained herein.
The information contained in this manual is subject to change without notice.
Cover Photo: The Cutler-Hammer Intelligent Technologies (IT.) Soft Starter
MN03902002E

November 2006
Table of Contents
ii
LIST OF FIGURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
LIST OF TABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
SAFETY
The Meaning of Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IT. Soft Starter Safety Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dangers, Warnings, Cautions and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vii
viii
ix
CHAPTER 1 OVERVIEW
General Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General Appearance Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1-1
1-2
CHAPTER 2 RECEIPT/UNPACKING
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2-1
2-1
2-1
CHAPTER 3 INSTALLATION
Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control Wiring Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3-1
3-9
3-14
CHAPTER 4 SPECIFICATIONS
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CE Conformance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Short Circuit Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
4-1
4-1
4-2
4-3
CHAPTER 5 FUNCTIONAL DESCRIPTION

Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
QCPort Network Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
5-1
5-1
5-4
5-4
CHAPTER 6 CONFIGURATION
Programming the S811 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S801 to S811 Comparison . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6-1
6-2
CHAPTER 7 SETUP AND STARTING

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7-1
7-1
CHAPTER 8 TROUBLESHOOTING
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin to Troubleshoot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Define the Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fault Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8-1
8-1
8-2
8-6
CHAPTER 9 PARTS AND SERVICE

Renewal Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9-1
9-1
iv
v
MN03902002E

November 2006
Table of Contents, Continued
MN03902002E
APPENDIX A PARAMETERS
Parameter List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
A-1
APPENDIX B PROTECTION
Thermal Overload . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Overload Trip Curves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
S811 and Motor Protection Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B-1
B-3
B-4
APPENDIX C RATINGS, COOLING AND POWER LOSSES

FOR A LINE CONNECTED MOTOR
Horsepower and kW Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C-1
C-8
C-8
APPENDIX D RATINGS, COOLING AND POWER LOSSES

FOR AN INSIDE-THE-DELTA CONNECTED MOTOR
Horsepower and kW Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Losses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D-1
D-8
D-8
APPENDIX E MOTOR/APPLICATION CONSIDERATIONS

Using MOVs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Squirrel Cage Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Wye-Delta Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Part Winding Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Dual Voltage Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Multi-Speed Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Other Winding Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power Factor Correction Capacitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E-1
E-1
E-2
E-2
E-2
E-2
E-3
E-3
APPENDIX F SPECIAL FUNCTION OPTIONS

Pump Control Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Extended Ramp Option. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F-1
F-2
APPENDIX G USER INTERFACE DIM

Modes of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Button Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Areas of the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Parameter Navigation/Editing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Access Level (Password) Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Fault Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DIM System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DIM Setup Parameter Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G-2
G-3
G-5
G-8
G-11
G-12
G-13
G-14
APPENDIX H QCPORT NETWORK

QCPort Communication Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Auto and Hand/Local Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
H-1
H-3
H-5
APPENDIX I QCPORT PARAMETER DESCRIPTIONS

Data Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuration Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I-1
I-6
iii

November 2006
List of Figures
Figure 1-1: The Cutler-Hammer Intelligent Technologies (IT.) S811 Soft Starter . . . . . .
Figure 3-1: Warning Tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-2: Power Wiring Alternatives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-3: N Frame (65 mm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-4: R Frame (110 mm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-5: T Frame (200 mm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-6: U Frame (200 mm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-7: V Frame (290 mm) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-8: EMA91 Digital Interface Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-9: Line Connected Soft Starter Power Wiring Diagram . . . . . . . . . . . . . . . . . . .
Figure 3-10: Delta Connected Soft Starter Power Wiring Diagram
for a 6-Lead Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
for a 12-Lead Low Voltage Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
for a 12-Lead High Voltage Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-13: V Frame Shown with Terminal Cover Removed
and EML30 Lug Kit Installed on Load Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-14: Terminal Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-15: Basic Connection Diagram for 24V DC 3-Wire Pushbutton
STOP/START/JOG/RESET and 24V DC Fault/Ready and Bypass Indication . . . . . . .
Figure 3-16: Basic Connection Diagram for 24V DC 2-Wire Switch
HAND/OFF/AUTO/RESET and 24V DC Fault/Ready and Bypass Indication . . . . . . .
Figure 3-17: Basic Connection Diagram for Use of DIM Control Only . . . . . . . . . . . . . .
Figure 3-18: 24V DC Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-19: 120V AC Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 3-20: 24V DC Control with Edge Sensing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 5-1: Line Connected Soft Starter SCRs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 5-2: Ramp Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 5-3: Current Limit Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 5-4: Soft Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 6-1: Digital Interface Module (DIM) Display Mode . . . . . . . . . . . . . . . . . . . . . .
Figure 6-2: Digital Interface Module (DIM) Parameter Edit Mode . . . . . . . . . . . . . . . .
Figure 8-1: Start Command Troubleshooting Flowchart . . . . . . . . . . . . . . . . . . . . . . . . .
Figure 8-2: Main Troubleshooting Flowchart #1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure A-1: Navigation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure B-1: Overload Trip Curves . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure F-1: IT. Soft Starter DIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure F-2: Pump Start Ramp and Soft Pump Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-1: DIM (Digital Interface Module) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-2: Display Mode LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-3: Parameter Edit Mode LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-4: Fault Mode LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-5: Soft Key Functions Above Soft Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-6: Predefined Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-7: Status Bar on LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-8: Device Connection (User Display Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-9: Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-10: Mode of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-11: Connection Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-12: HAND/AUTO Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
iv
1-2
3-3
3-4
3-5
3-5
3-6
3-6
3-7
3-7
3-10
3-11
3-11
3-11
3-13
3-14
3-16
3-17
3-17
3-22
3-22
3-24
5-1
5-2
5-3
5-3
6-1
6-2
8-2
8-4
A-1
B-3
F-1
F-2
G-1
G-2
G-2
G-2
G-3
G-4
G-5
G-5
G-5
G-6
G-7
G-7
MN03902002E

November 2006
List of Figures, Continued

Figure G-13: Motor Control Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-14: Bar Indicates Menu Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-15: Bar Indicates Item Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-16: Bar Indicates Edited Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-17: Use MORE to Highlight Element . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-18: Setting Access Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-19: Changing Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure G-20: Fault Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure H-1: QCP Network Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure H-2: Two-Wire QCPort System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure H-3: Three-Wire QCPort System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figure H-4: S811 Motor Control Byte . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G-7
G-8
G-8
G-9
G-10
G-11
G-12
G-12
H-2
H-3
H-4
H-6
List of Tables
Table 3-1: Required Mounting Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 3-2: Weight Support Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 3-3: Line and Load Power Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 3-4: 12-Pin Terminal Block Wiring Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 3-5: S811 Terminal Block Control Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 3-6: 24V DC Power Supply Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 3-7: 24V DC Power Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 4-1: Environmental Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 4-2: Weight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 4-3: Agency Standards and Certifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 4-4: EMC Immunity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 4-5: Short Circuit Ratings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 6-1: S801 to S811 Setup Cross-Reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 8-1: Start Command Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 8-2: Troubleshooting Status LED OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 8-3: Troubleshooting Status LED GREEN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 8-4: Troubleshooting Fault Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 8-5: Resetting the S811 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table 9-1: DIM Digital Interface Module Renewal Parts . . . . . . . . . . . . . . . . . . . . . . . . . .
Table A-1: Monitoring Menu 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table A-2: Diagnostics Menu 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table A-3: Soft Start Confg Menu 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table A-4: Overload Config Menu 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table A-5: Protection Setup Menu 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table A-6: Network Setup Menu 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table A-7: Network Status Menu 7. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table A-8: LCD DIM Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-1: Overload Adjustment Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-2: Thermal Motor Overload Times . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-3: Motor Parameters Required for Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-4: Instantaneous Over Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-5: Motor Stall Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-6: SCR Over Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-7: Motor Jam Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-8: Motor Over Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-9: Motor Under Load Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-10: Current Imbalance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MN03902002E
3-8
3-8
3-12
3-14
3-15
3-18
3-19
4-1
4-1
4-1
4-2
4-3
6-2
8-3
8-5
8-5
8-6
8-8
9-1
A-2
A-3
A-4
A-5
A-6
A-7
A-8
A-9
B-1
B-2
B-4
B-4
B-4
B-4
B-5
B-5
B-5
B-5

November 2006
List of Tables, Continued

Table B-11: Phase Loss Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-12: Motor Voltage Phase Reversal Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-13: Voltage Imbalance Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-14: Under Voltage Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-15: Over Voltage Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-16: Fault Generation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table B-17: S811 Protection Faults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table C-1: 15 Second Ramp, 4 Starts per Hour, 300% Current Limit @ 40C . . . . . . . . .
Table C-7: > 30 Second Ramp, > 4 Starts per Hour or >300% Current Limit . . . . . . . . . .
Table C-8: Maximum Power Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table D-1: 15 Second Ramp, 4 Starts per Hour, 300% Current Limit @ 40C Ambient .
Table D-7: Severe Duty Inside-the-Delta Ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table D-8: Maximum Power Loss . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table E-1: MOV Kit Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table G-1: Access Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table G-2: Reconfiguring All Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table G-3: LCD DIM Setup Menu Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
vi
B-6
B-6
B-6
B-7
B-7
B-7
B-8
C-1
C-2
C-3
C-4
C-5
C-6
C-7
C-8
D-1
D-2
D-3
D-4
D-5
D-6
D-7
D-8
E-1
G-11
G-13
G-14
MN03902002E

November 2006
Safety
Eatons electrical business has made every effort to provide you with the safest motor starters on
the market. However, we wish to point out how to safely operate and troubleshoot your starter.
The Meaning of Safety Statements

You will find various types of safety information on the following pages and on the labels
attached to the equipment. This section explains their meaning.
!
!
!
The Safety Alert Symbol means ATTENTION! BECOME ALERT!

YOUR SAFETY IS INVOLVED!
Le symbole dalerte signifie ATTENTION ! SOYEZ VIGILANT !
VOTRE SECURITE EST EN JEU !
El smbolo de alerta de seguridad significa ATENCIN! EST
ALERTA! SU SEGURIDAD EST EN JUEGO!
Danger
Danger
Danger means that failure to

follow the safety statement will
result in serious personal injury,
death, or substantial property
damage.
Warning
Warning means that failure to
follow the safety statement could
result in serious personal injury,
death, or substantial property
damage.
Caution
Caution means that failure to

follow the safety statement may
result in minor or moderate
personal injury or property
damage.
MN03902002E
Danger signifie que linobservation

de lnonc de scurit entranera
des blessures corporelles graves,
la mort ou des dgts matriels
substantiels.
Avertissement
Avertissement signifie que
linobservation de lnonc de
scurit pourrait entraner des
blessures corporelles graves, la
mort ou des dgts matriels
substantiels.
Attention
Attention signifie que

linobservation de lnonc de
scurit peut entraner des
blessures corporelles mineures
ou modrs ou des dgts
matriels.
Peligro
Peligro significa que si no se
respeta la indicacin de seguridad,
se producirn lesiones personales
graves, la muerte o dao
considerable a la propiedad.
Advertencia
Advertencia significa que si no se
respeta la indicacin de
seguridad se pueden producir
lesiones personales graves, la
muerte o daos considerables a
la propiedad.
Precaucin
Precaucin significa que si no se

respeta la indicacin de
seguridad, se pueden producir
lesiones personales menores o
moderadas, o daos a la
propiedad.
Notice
Avis
Aviso
Notice means that failure to

follow these instructions could
cause damage to the equipment
or cause it to operate improperly.
Avis signifie que linobservation

de ses instructions pourrait
entraner des dgts ou le
mauvais fonctionnement de
lquipement.
Aviso significa que si no se

siguen estas instrucciones, se
pueden producir daos al equipo
o provocar que funcione de
manera incorrecta.
vii

November 2006
IT. Soft Starter Safety Statements

The following safety statements relate to the installation, operation and troubleshooting of
Cutler-Hammer Motor Starters.
Notice
Avis
Make sure you read and

understand the procedures in
this manual before you attempt
to operate or set up the
equipment.
Warning
This instruction manual should
be used for proper installation,
setup and operation of the
starter. Improperly installing and
maintaining this product can
result in serious personal injury
or property damage. Before
attempting installation, setup or
operation, read and understand
all of this manual.
Danger High Voltage
viii
Bien lire et comprendre les

procdures contenues dans ce
manuel avant de tenter le
fonctionnement ou la mise en
place de lquipement.
Avertissement
Ce manuel dinstructions doit
tre utilis pour linstallation,
mise en place et opration rgls
dun dmarreur. La mauvaise
installation et entretien de ses
produits pourraient entraner des
blessures corporelles graves ou
des dommages matriels. Avant
de tenter linstallation ou
lentretien, bien lire et
comprendre ce manuel en entier.
Danger Haute Tension
Aviso
Asegrese de leer y entender los
procedimientos en este manual
antes de intentar operar o
configurar el equipo.
Advertencia
Este manual de instrucciones
debe utilizarse para la correcta
instalacin, configuracin y
operacin del arrancador. La
instalacin o el mantenimiento
inadecuado de este producto
puede ocasionar serias lesiones
personales o daos al material.
Antes de intentar la instalacin,
la configuracin o la operacin
lea y entienda todo el manual.
Peligro alto voltaje

Aun con el motor desactivado,
puede haber voltaje de lnea en
los terminales de la carga del
motor. Esto se debe a una
posible fuga a travs de los
tiristores. La unidad no brinda
aislamiento galvnico.
Desconecte siempre la
alimentacin antes de trabajar
sobre el arrancador o el motor.
There can be line voltage

potential at the motor load
terminals even with the starter in
the OFF state. This is due to the
possible leakage across the
thyristors. Unit does not provide
galvanic isolation. Always
disconnect input power before
servicing the starter or motor.
Il peut exister une tension de

ligne potentielle aux bornes de
charge du moteur bien que le
dmarreur soit dans en tat
darrt. Cela sexplique du fait de
fuites possibles travers les
redresseurs au silicium. Le
produit ne fournit pas lisolement
galvanique. Toujours dbrancher
lalimentation avant de travailler
sur le dmarreur ou le moteur.
Notice
Avis
Aviso
Power factor capacitors: Do not

connect power factor correcting
capacitors to the load side of the
starter. They will cause the
starter to fail. If capacitors are
used, they must be connected to
the line side of the starter, as far
upstream as possible.
Condensateurs de compensation :
Ne pas raccorder ces appareils
au ct charge du dmarreur.
Cela entranera la dfaillance du
dmarreur. Si des condensateurs
sont utiliss, ils doivent tre
raccorder au ct ligne du
dmarreur, aussi loin amont que
possible.
Capacitores correctores del factor

de potencia: No conecte estos
capacitores del lado de la carga
del arrancador. Esto ocasionar
la falla de este ltimo. Si se usan
capacitores, deben conectarse del
lado de la lnea del arrancador,
tan lejos de la entrada como sea
posible.
MN03902002E

November 2006
Dangers, Warnings, Cautions and Notes

Dangers
Danger High Voltage
Hazardous voltage can cause

electric shock and burns. To
avoid shock hazard, disconnect
all power to the controller, motor
or other control devices before
any work is performed on this
equipment. Failure to do so will
result in personal injury, death or
substantial property damage.
Une tension lectrique

dangereuse peut causer des
chocs lectriques et des brlures.
Pour viter des chocs lectriques,
dbrancher lalimentation du
contrleur, du moteur ou des
autres appareils de contrle
avant dy effectuer du travail.
Linobservation de ces
instructions entranera des
substantiels.
Voltajes peligrosos que pueden

causar descargas elctricas y
quemaduras. Para evitar
descargas elctricas, desconecte
la alimentacin del controlador,
del motor u otros dispositivos de
control antes de efectuar
cualquier trabajo en el equipo. El
incumplimiento de estas
medidas ocasionar lesiones
personales, la muerte o daos
importantes al material.
Do not apply a disconnect device

on the output of the IT. Soft
Starter unless a means to turn off
the soft starter when disconnect
switch is open is utilized.
Opening disconnect while the IT.
Soft Starter is operating may
cause a malfunction. Closing
disconnect switch while the IT.
Soft Starter is operating will
result in a soft starter failure and
potential equipment damage and
personnel hazard.
Ne pas appliquer un appareil de

sectionnement sur la sortie du
dmarreur progressif IT. moins
quun moyen dteindre le
dmarreur progressif quand
linterrupteur de sectionnement
est ouvert soit utilis. Le fait
douvrir linterrupteur de
sectionnement pendant le
fonctionnement du dmarreur
progressif IT. peut entraner une
dfaillance. Le fait dteindre
pendant le fonctionnement du
dmarreur progressif IT.
entranera la dfaillance du
dmarreur progressif et des
dgts lquipement ou risque
au personnel.
No aplique un dispositivo de
desconexin a la salida del
arrancador IT. Soft Starter a
menos que se utilice un medio
para apagar el arrancador
cuando el interruptor de
desconexin est abierto. La
apertura del interruptor de
desconexin mientras el
arrancador IT. est operando
puede ocasionar un
funcionamiento incorrecto. El
cierre del interruptor de
producir una falla de dicho
arrancador, como tambin
potenciales daos a los equipos
y riesgo para el personal.
Danger High Voltage

electric shock and burns. Always
disconnect power before
proceeding with any work on this
product.
MN03902002E

Il faut toujours dbrancher
lalimentation lectrique avant de
travailler sur ce produit.

quemaduras. Siempre
desconecte la energa elctrica
antes de efectuar cualquier
trabajo en el equipo.
ix

November 2006
Dangers, continued
Danger High Voltage
The S811 has the ability to
respond to commands from an
automated network controller.
Consequently the soft starter
may start unexpectedly in
response to these commands. To
insure the safety of personnel
and equipment, always remove
power before accessing the
electrical and/or mechanical
equipment.
Danger High Voltage

Do not work on energized
equipment unless absolutely
required. If troubleshooting
procedure requires equipment to
be energized, all work must be
performed by properly qualified
personnel, following appropriate
safety practices and
precautionary measures.

Le S811 la capacit de rpondre
aux commandes dun contrleur
de rseau automatis. Donc le
dmarreur progressif peut
dmarrer soudainement en
rponse ces commandes. Pour
sassurer la scurit du
personnel et de lquipement,
toujours dbrancher
lalimentation avant daccder
lquipement lectrique et/ou
mcanique.

Ne pas travailler sur
dquipement sous tension sauf
si cest absolument ncessaire.
Si des mthodes de dpannage
exigent que lquipement soit
sous tension, tout travail doit tre
faire par du personnel qualifi,
suivant des pratiques de scurit
et des mesures de prcaution
appropries.

El S811 tiene la capacidad de
responder a comandos de un
controlador de red automatizado.
Por lo tanto, el arrancador suave
podra arrancar de improviso en
respuesta a estos comandos.
Para garantizar la seguridad del
personal y del equipo, siempre
desconecte la energa antes de
acceder al equipo elctrico o
mecnico.

No trabaje en equipos en
funcionamiento, a menos que
sea absolutamente necesario. Si
un procedimiento de solucin de
problemas requiere que el equipo
permanezca encendido, todo el
trabajo lo debe realizar personal
adecuadamente calificado,
respetando las prcticas de
seguridad y las medidas
preventivas correspondientes.
Warnings
Warning
After mounting the unit, remove
and discard the lifting eye and
packaging bolts before
continuing with the installation
process.
Warning
understand all of the safety
statements in the safety section
of this manual before you begin
troubleshooting.
Avertissement
Aprs que lappareil sera
support, enlever et jeter les
illets de levage et les boulons
de lemballage avant de
poursuivre linstallation.
Avertissement
Sassurer de bien lire et
comprendre les noncs de
scurit dans le passage de
scurit de ce manuel avant de
commencer le dpannage.
Advertencia
Despus de montar la unidad,
retire y elimine la argolla de
izada y los pernos de embalaje
antes de continuar con el
proceso de instalacin.
Advertencia
Antes de comenzar a solucionar
problemas, asegrese de leer y
comprender todas las
indicaciones de seguridad que
aparecen en la seccin de
seguridad de este manual.
MN03902002E

November 2006
Cautions
Caution
The S811V soft starter weighs

approximately 100 Lbs. (45 kg).
To prevent personal injury or
equipment damage, use proper
lifting equipment (such as a floor
crane) to safely lift and install the
soft starter. A lifting eye is
provided at the line end of the
soft starter.
Caution
Only apply 24V DC to the

terminal block unless specified
otherwise in this manual. All
control wiring is 22 12 AWG
(0.33 2.5 mm2). Failure to follow
this caution could result in severe
damage to the controller.
Caution
Never megger a motor while it is

connected to the IT. Soft Starter.
Disconnect the leads at the IT.
Soft Starter before meggering
the motor.
MN03902002E
Attention
Le dmarreur progressif S811V

pse environ 45 kg (100 livres).
Pour viter des blessures
corporelles ou des dgts
matriels, utiliser une machine
de levage approprie (comme
une grue datelier) pour soulever
et installer le dmarreur
progressif sans encombre. Un
illet de levage est prvu au ct
ligne du dmarreur progressif.
Attention
Appliquer seulement 24V CC la

barrette bornes sauf ce manuel
offre davis contraire. Tout le
cblage de commande est de
calibre 0,33 2,5 mm2 (22 12
AWG). Linobservation de cet
nonc pourrait entraner des
dgts matriels au contrleur.
Attention
Ne jamais rgler un moteur alors

quil est branch au dmarreur
progressif IT. Dbrancher les fils
au dmarreur progressif IT.
Avant de rgler le moteur.
Precaucin
El arrancador suave S811V pesa

aproximadamente 45 kg (100 lb.).
Para evitar que se produzcan
lesiones personales o daos al
equipo, use el equipo para elevar
adecuado (como un brazo de
elevacin) a fin de levantar e
instalar con seguridad el
arrancador suave. Se
proporciona una argolla de izada
en el extremo de del arrancador
suave.
Precaucin
Aplique slo 24 V CC al bloque

de terminales, a menos que se
especifique lo contrario en este
manual. Todo el cableado de
control es de 0.33 2.5 mm2
(22 12 AWG). Si no respeta esta
precaucin, se pueden producir
daos graves al controlador.
Precaucin
Nunca efecte pruebas del motor

con un meghmetro mientras
est conectado al arrancador
Soft Starter IT. Desconecte los
cables en el arrancador IT. antes
de usar el meghmetro.
xi

November 2006
Notes
xii
Notice
Avis
Aviso
The S811V Soft Starter includes

mounting hardware (8 1/4-20 x
1.5 Allen hex head cap screws
and special washers). Do not
substitute for this hardware. See
Figure 3-7 on Page 3-7 for panel
hole locations. Applicable codes
or standards must be considered
before locating and mounting the
soft starter. The four special
rectangular/rounded washers
must be used on the two
innermost mounting holes on
both the line and load side of the
soft starter.

inclut des matriels de support
(vis tte hexagonale
8-1/4-20 x 1,5 et des rondelles
spciales). Ne substituer pas
pour ces matriels. Consulter la
Figure 3-7 de la Page 3-7 pour les
locations des trous dans le
panneau. Tenir compte des
normes et des codes existants
avant de localiser et de monter le
dmarreur progressif. Les quatre
rondelles rectangulaires/
circulaires spciales doivent tre
utiliser aux deux trous de
support les plus intrieurs sur le
ct ligne et le ct charge du
dmarreur progressif.
El arrancador suave S811V

incluye piezas metlicas de
montaje (tornillos Allen de
cabeza hexagonal de 8 1/4-20 x
1.5 y arandelas especiales). No
las sustituya. Consulte la
Figura 3-7 que aparece en la
pgina 3-7 para conocer las
ubicaciones de los orificios del
panel. Antes de ubicar y montar
el arrancador suave, se deben
considerar los cdigos o las
normas pertinentes. Las cuatro
arandelas rectangulares/
redondas especiales se deben
usar en los dos orificios de
montaje que se encuentren ms
al interior, en los lados de lnea y
de carga del arrancador suave.
MN03902002E

November 2006
Chapter 1 Overview
General Introduction
The Cutler-Hammer Intelligent Technologies S811 IT. Soft Starter from Eatons electrical
business is an electronic, self-contained, panel- or enclosure-mounted motor soft-starting
device. It is intended to provide three-phase induction motors with a smooth start, both
mechanically and electrically. The S811 Soft Starters utilize six SCRs connected in a full wave
power bridge. Varying the SCR conduction period controls the voltage applied to the motor.
This in turn controls the torque developed by the motor. After the motor reaches speed,
contacts are closed to bypass the SCRs.
The S811 has built-in communications capabilities through Cutler-Hammer QC (Quick
Connect) Port. The S811 Soft Starter utilizes a DIM (Digital Interface Module) that allows the
user to configure the device and read system parameters. The DIM includes an easy-to-read
LCD display and keypad to scroll through the menus. The DIM allows the user to modify
control parameters, enable or disable protections, set communication variables, monitor
system parameters such as line voltages and currents and access the fault queue.
The S811 is designed to fulfill the industrial service requirements for applications such as
Chillers, Pumps and Machine Tools that require less than 85% of the motors rated starting
torque for worst case starting condition.
The S811 meets all relevant specifications set forth by NEMA ICS 1, ICS 2 and ICS 5, UL 508,
IEC 60947-4-2, CE and CSA.
This user manual covers everything you need to know in order to install, set up, operate,
troubleshoot and maintain the S811.
However, no publication can take into account every possible situation. If you require further
assistance with any aspect of this product, or a particular application, please contact us.
For contact information, please see Chapter 9.
MN03902002E
1-1

November 2006
General Appearance Notes

Line Input
Mounting Slots
Base
Digital Interface
Module (DIM)
QC Port CH0 Network

Address Switch
Load Output
Detachable 12-Pin Locking

Control Terminal Block
Figure 1-1: The Cutler-Hammer Intelligent Technologies (IT.) S811 Soft Starter
1-2
MN03902002E

November 2006
Chapter 2 Receipt/Unpacking
General
Upon receipt of the unit, verify that the catalog number and unit options stated on the
shipping container match those stated on the order/purchase form.
Inspect the equipment upon delivery. Report any crate or carton damage to the carrier prior
to accepting the delivery. Have this information noted on the freight bill. Eaton is not
responsible for damage incurred in shipping.
Unpacking
Remove all packing material from the unit. Be sure to remove all packing material from lug
locations. Also, make sure no packing material blocks the airflow near the fans. For V frame
units, verify mounting hardware has been included with shipment.
Check the unit for any signs of shipping damage. If damage is found after unpacking, report it
to the freight company. Retain the packaging materials for carrier to review.
Verify that the units catalog number and options match those stated on the order/purchase
form.
Storage
It is recommended that the unit be stored in its original shipping box/crate until it is to be
installed.
The unit should be stored in a location where:
MN03902002E
The ambient temperature is -58F 158F (-50C 70C)
The relative humidity is 0% 95%, non-condensing
The environment is dry, clean and non-corrosive
The unit will not be subjected to high shock or vibration conditions
2-1

November 2006
2-2
MN03902002E

November 2006
Chapter 3 Installation
Mounting
Models S811N, S811R and S811T
The S811 is easy to mount. It does not require any special tools.
To aid you with panel layout, refer to the dimension drawings in Figures 3-3 through 3-7 of
this manual. Drill and tap holes per mounting hole location as shown.
To mount the unit, use all the hardware specified in Table 3-1 on Page 3-8. Tighten to the
torque specified.
The T frame S811 is supplied with a lifting eye mounted on the center phase of the line end of
the device. This will aid in mounting the unit.
Warning
process.
Avertissement
Advertencia
Model S811V10
IMPORTANT: For model S811V10xxx, see additional installation requirements noted
on Page 3-4.
Caution
The S811V soft starter weighs

approximately 100 Lbs. (45 kg).
To prevent personal injury or
equipment damage, use proper
lifting equipment (such as a floor
crane) to safely lift and install the
soft starter. A lifting eye is
provided at the line end of the
soft starter.
MN03902002E
Attention

pse environ 45kg (100 livres).
Pour viter des blessures
corporelles ou des dgts
matriels, utiliser une machine
de levage approprie (comme
une grue datelier) pour soulever
et installer le dmarreur
progressif sans encombre. Un
illet de levage est prvu au ct
ligne du dmarreur progressif.
Precaucin
El arrancador suave S811V pesa

aproximadamente 45 kg (100 lb.).
Para evitar que se produzcan
lesiones personales o daos al
equipo, use el equipo para elevar
adecuado (como un brazo de
elevacin) a fin de levantar e
instalar con seguridad el
arrancador suave. Se
proporciona una argolla de izada
en el extremo de del arrancador
suave.
3-1

November 2006
Notice
Avis
Aviso
The S811V soft starter includes

mounting hardware (8 1/4-20 x
1.5 Allen hex head cap screws
and special washers). Do not
substitute for this hardware. See
Figure 3-7 on Page 3-7 for panel
hole locations. Applicable codes
or standards must be considered
before locating and mounting the
soft starter. The four special
rectangular/rounded washers
must be used on the two
innermost mounting holes on
both the line and load side of the
soft starter.

inclut des matriels de support
(vis tte hexagonale
8-1/4-20 x 1,5 et des rondelles
spciales). Ne substituer pas
pour ces matriels. Consulter la
Figure 3-7 de la Page 3-7 pour les
locations des trous dans le
panneau. Tenir compte des
normes et des codes existants
avant de localiser et de monter le
dmarreur progressif. Les quatre
rondelles rectangulaires/
circulaires spciales doivent tre
utiliser aux deux trous de
support les plus intrieurs sur le
ct ligne et le ct charge du
dmarreur progressif.
El arrancador suave S811V

incluye piezas metlicas de
montaje (tornillos Allen de
cabeza hexagonal de 8 1/4-20 x
1.5 y arandelas especiales). No
las sustituya. Consulte la
Figura 3-7 que aparece en la
pgina 3-7 para conocer las
ubicaciones de los orificios del
panel. Antes de ubicar y montar
el arrancador suave, se deben
considerar los cdigos o las
normas pertinentes. Las cuatro
arandelas rectangulares/
redondas especiales se deben
usar en los dos orificios de
montaje que se encuentren ms
al interior, en los lados de lnea y
de carga del arrancador suave.
Drill and tap the eight mounting holes. Thread the two lower middle screws (with special flat
washer and lockwasher) into the panel before lifting the soft starter. These two screws will
assist in mounting. Special mounting hardware is included with the soft starter. Hardware
supplied must be used.
Hook lifting equipment to the soft starter lifting eye. If you are using a crane, minimize the
chain length between the boom and the soft starter. Make sure that the back of the soft
starter is oriented to the panel-mounting surface. Make sure that the lifting equipment hook
is fully engaged with the soft starter lifting eye before lifting.
Slowly lift the soft starter to about 2 in. (5 cm) above the mounting location. Then move it
back against the mounting panel. Carefully lower the soft starter onto the two mounting
screws. Make sure the screws align with the slots on the load end of the soft starter, and that
the two washers are between the soft starter base and the screw head.
Install and tighten the remaining six mounting screws, washers and lockwashers. Then
tighten the two lower middle screws. Tighten all eight screws to 50 Lb-in (5.6 Nm).
Disengage and remove the lifting equipment.
Warning
process.
3-2
Avertissement
Advertencia
MN03902002E

November 2006
WARNING
AVERTISSEMENT
REMOVE LIFTING EYE

BEFORE WIRING
NOT AN ELECTRICAL
CONNECTION
CAN CAUSE SEVERE INJURY,
DEATH, OR DAM AGE
EQUIPMENT
RETIRER LOEILLET DE
LEVAGEAVANTDE CBLER
PAS UNE CONNEXION
LECTRIQUE
E
PEUT CAUSER DES BLESSURES
GRAVES, LA M ORT OU DES
QUIPEMENT
DOMM AGES LE
Figure 3-1: Warning Tag
MN03902002E
3-3

November 2006
S811V10xxx Installation Requirements

1. Install the device in a minimum enclosure size 30 ft3.
2. Two (2) forced air ventilation fans with a min. 500 ft3/min, at a location for air in
bottom right or left corner and air out opposite upper right or left corner.
3. RD circuit breaker.
4. For power wiring: Use four (4) 500 MCM cables for each phase between RD circuit
breaker and Soft Starter.
OPTIONAL: Two (2) 3" x 1/4" bus with a 1/4" spacer per terminal.
Note: See Figure 3-2 for alternative layouts.
5. Line and load service entrance wiring must not cross in the enclosure.
Line Service
(4) 350
MCM/Terminal
RD
Circuit
Breaker
RD
Circuit
Breaker
(4) 500 MCM or

(2) 3 x 1/4" Bus
with 1/4"
Space/Terminal
12"
Minimum
Distance
S811V10xxx
IT.
Soft Starter
6"
Minimum
Distance
Isolation
Contactor
6"
Minimum
Distance
S811V10xxx
IT.
Soft Starter
Line Service
(4) 350
MCM/Terminal
Figure 3-2: Power Wiring Alternatives
3-4
MN03902002E

November 2006
Dimensions
1.97
(50.0)
6.47
(164.4)
6.87
(174.5)
2.66
(67.6)
7.38
(187.4)
5.35
(135.9)
3.46
(88.0)
.22 (5.5)
Typ. 4 Places
Figure 3-3: N Frame (65 mm)

Approximate Dimensions in Inches (mm)
3.54
(90.0)
6.66
(169.2)
4.38
(111.3)
7.92
(201.2)
7.44
(189.0)
5.53
(140.5)
3.49
(88.5)
.27 (6.8)
Typ. 4 Places
Figure 3-4: R Frame (110 mm)

MN03902002E
3-5

November 2006
6.39
(162.4)
7.67
(194.8)
11.77
(299.0) 12.71
Slots (322.9)
5.40
(137.2)
2.95
(75.0)
Slots
5.91
(150.0)
Slots
.28 (7.1)
Slots Typ.
6 Places
Figure 3-5: T Frame (200 mm)

11.77 (299.0)
Mounting
.47
(11.9)
CL
5.20 (132.0)
Mounting
Mounting Slots
for M6 (1/4) Screws
(Up to 6 Quantity)
5.20 (132.0)
Pole Centers
CL
7.08
(179.9)
12.72
(323.1)
7.73
(196.3)
Figure 3-6: U Frame (200 mm)

3-6
MN03902002E

November 2006
7.35
(186.6)
9.84
(250.0)
16.57
(420.8)
15.63
(397.0)
.26 (6.5) Dia.

Typ. 4 Places
15.16
(385.0)
Slots
11.05
(280.6)
.27 (6.7) Dia.

Typ. 4 Places
3.74
(95.0)
Figure 3-7: V Frame (290 mm)

1.83
(46.4)
1.77
(45.0)
.91
(23.2)
.89
(22.5)
.29
(7.5)
3.08
(78.3)
2.91
(74.0)
.31
(8.0)
2.68
(68.0)
.41
(10.5)
.49
(12.5)
Figure 3-8: EMA91 Digital Interface Module

MN03902002E
3-7

November 2006
Required Mounting Hardware

Table 3-1: Required Mounting Hardware
Frame
Size
Screw Size
Washer Size
Quantity
Required
Torque
Required
#10 32 x 0.5
Standard #10 Lockwasher and

Flat Washer
15 Lb-in
(1.7 Nm)
1/4 20 x 0.625
Standard 1/4 Lockwasher and

Flat Washer
25 Lb-in
(2.8 Nm)
T&U
1/4 20 x 0.625
Standard 1/4 Lockwasher and

Flat Washer
30 Lb-in
(3.4 Nm)
1/4 20 x 1.5
Grade 8 Allen head
hex cap screws
Quantity: 4
ID: 0.270
OD: 0.495 0.505
Max. 0.055 Thick
50 Lb-in
(5.6 Nm)
Quantity: 4
Special Washer
Included with V Frame Units
Weight Support Requirements

Table 3-2: Weight Support Requirements
Frame
Size
Weight of Unit
5.8 Lbs. (2.6 Kg)
10.5 Lbs. (4.8 Kg)
T&U
48 Lbs. (21.8 Kg) with lugs

41 Lbs. (18.6 Kg) without lugs

3-8
MN03902002E

November 2006
Power Wiring
Using the wiring diagrams in Figures 3-9 3-12, 3-15, 3-16 and 3-17 and Table 3-3 below as
guides, connect the line, Motor, and Power Supply wiring in accordance with appropriate
local and national codes.
Note: To provide optimum motor protection the Line and Motor power wiring should be
tightly bundled and run perpendicular to the orientation of the S811.
Safety Notices
Danger High Voltage

electric shock and burns. To
avoid shock hazard, disconnect
all power to the controller, motor
or other control devices before
any work is performed on this
equipment. Failure to do so will
result in personal injury, death or
substantial property damage.

Pour viter des chocs lectriques,
dbrancher lalimentation du
contrleur, du moteur ou des
autres appareils de contrle
avant dy effectuer du travail.
Linobservation de ces
instructions entranera des
substantiels.

quemaduras. Para evitar
descargas elctricas, desconecte
la alimentacin del controlador,
del motor u otros dispositivos de
control antes de efectuar
cualquier trabajo en el equipo. El
incumplimiento de estas
medidas ocasionar lesiones
personales, la muerte o daos
importantes al material.
Do not apply a disconnect device

on the output of the IT. Soft
Starter unless a means to turn off
the soft starter when disconnect
switch is open is utilized.
Opening disconnect while the IT.
Soft Starter is operating may
cause a malfunction. Closing
disconnect switch while the IT.
Soft Starter is operating will
result in a soft starter failure and
potential equipment damage and
personnel hazard.
Ne pas appliquer un appareil de

sectionnement sur la sortie du
dmarreur progressif IT. moins
quun moyen dteindre le
dmarreur progressif quand
est ouvert soit utilis. Le fait
douvrir linterrupteur de
sectionnement pendant le
fonctionnement du dmarreur
progressif IT. peut entraner une
dfaillance. Le fait dteindre
pendant le fonctionnement du
dmarreur progressif IT.
entranera la dfaillance du
dmarreur progressif et des
dgts lquipement ou risque
au personnel.
No aplique un dispositivo de
desconexin a la salida del
arrancador IT. Soft Starter a
menos que se utilice un medio
para apagar el arrancador
cuando el interruptor de
desconexin est abierto. La
apertura del interruptor de
puede ocasionar un
funcionamiento incorrecto. El
cierre del interruptor de
producir una falla de dicho
arrancador, como tambin
potenciales daos a los equipos
y riesgo para el personal.
Note: Short circuit protection must be applied on the line side of the soft starter.
The S811 can be wired in both line connected and inside-the-delta connected configurations.
If a line configuration is desired then the three-phase line feeding and the three main motor
leads should be connected for normal across-the-line starting as shown in Figure 3-9. For
inside-the-delta connected configurations be sure to consult Figures 3-10, 3-11 and 3-12.
Note: Only soft starters with catalog numbers S811xxxxxD may be connected in an insidethe-delta configuration. Refer to the motor nameplate for correct wiring information. Contact
Eaton if a special motor wiring requirement exists before wiring your starter.
MN03902002E
3-9

November 2006
By factory default, the S811 is to be connected with an ABC phase rotation on the incoming
power wiring. If the motor turns in the incorrect direction upon energization, exchange two
phases at the motor terminal box or at the output terminals of the soft starter. Changing the
input wiring will cause a voltage phase reversal trip.
If the input phase sequence to the S811 must be ACB, the incoming phase sequence
protection will need to be set to ACB. Setting ACB as the incoming phase sequence causes
the ABC incoming phase sequence to cause a voltage phase reversal trip.
IMPORTANT: The reversing contactor must never be switched while the soft starter is
operating. In order to gain the full benefit of the S811 with a reversing contactor, the S811
needs to be OFF when switching the direction. The soft starter settings must account for
catching a motor spinning in the opposite direction upon soft restarts. The time required for
slowing the motor to a stop and then ramping up to speed in the opposite direction adds to the
overall starting time. This will also impact the overload protection setting.
See the Motor/Application Considerations in Appendix E of this manual for information on
typical motor winding configurations.
1 L1
3 L2
5 L3
S811
2 T1
4 T2
6 T3
M
3
Figure 3-9: Line Connected Soft Starter Power Wiring Diagram
3-10
MN03902002E

November 2006
Supply
L1S L2S L3S
L3
T5
T5
1
L1
3
L2
T4
T2
T6
L3
T2
5
L3
L2
Motor
S811
2
T1
4
T2
T3
L2
T3
T4
6
T3
T3
T2
T1
T6
T1
T1
L1
L1
Figure 3-10: Inside-the-Delta Connected Soft Starter Power Wiring Diagram

for a 6-Lead Motor
Supply
L1S L2S L3S
12-Lead
Low Voltage
L3
L3
T11
T11 T10 T12
T5 T4 T6
1
L1
3
L2
T8
5
L3
Motor
S811
2
T1
4
T2
L2
L2
6
T3
T5
T3
T2
T2
T10
T3
T9
T2
T8
T3
T9
T6
T12
T4
T1
T1
T7
T1
T7
L1
L1

for a 12-Lead Low Voltage Motor
Supply
L1S L2S L3S
12-Lead
High Voltage
L3
T11
T8
T5
T11 T10 T12

1
L1
3
L2
5
L3
S811
2
T1
4
T2
T2
Motor
T8
T5
T7
T4
T6
T9
T2
T3
T10
T6
T9
T7
T2
T3
L2
L2
6
T3
T3
L3
T4
T1
T1
T1
L1
T12
L1

for a 12-Lead High Voltage Motor
MN03902002E
3-11

November 2006
Line and Load power wiring data is shown in Table 3-3.

Table 3-3: Line and Load Power Wiring
Frame
Size
Number of
Lug Kit Options Conductors
Supplied
Standard with
Box Lugs
Supplied
Standard with
Box Lugs
Wire Sizes
Cu 75C
Lug Type Only
Torque
Requirements
Number
of Kits
Required
Box Lug
2 AWG
50 Lb-in (5.6 Nm)
N/A
4 6 AWG
45 Lb-in (5.0 Nm)
8 AWG
40 Lb-in (4.5 Nm)
Box Lug
10 14 AWG
35 Lb-in (4.0 Nm)
14 8 AWG
(2.5 10 mm2)
90 100 Lb-in
(10.1 11.3 Nm)
N/A
6 4 AWG
(16 25 mm2)
3 3/0 AWG
(27 95 mm2)
T&U

3-12
EML22
250 Lb-in (28.3 Nm)

4 1/0 MCM
(21.2 53.5 mm2)
EML23
4/0 500 MCM

(107 240 mm2)
250 Lb-in (28.3 Nm)
EML24
2
4/0 500 MCM

(107 240 mm2)
250 Lb-in (28.3 Nm)
EML25
2/0 300 MCM

(70 150 mm2)
225 Lb-in (25.5 Nm)
EML26
2/0 300 MCM

(70 150 mm2)
225 Lb-in (25.5 Nm)
EML28
2
4/0 500 MCM

(107 240 mm2)
250 Lb-in (28.3 Nm)
EML30
4
4/0 500 MCM

(107 240 mm2)
250 Lb-in (28.3 Nm)
EML32
6
4/0 500 MCM

(107 240 mm2)
250 Lb-in (28.3 Nm)
EML33
2/0 300 MCM

(70 150 mm2)
225 Lb-in (25.5 Nm)
Requires special lug cover. Check with Eaton for availability.

CSA approved 350 MCM 500 MCM
MN03902002E

November 2006
Lugs for T, U and V Frame

T, U and V frame units are supplied standard without lugs. If lugs are needed, they can be
ordered through your local Eaton distributor. Each lug kit contains three lugs, mounting
hardware, and instructions for use on either line or load side of the IT. Soft Starter. Catalog
numbers and wire ranges for lug kits are listed in the table above.
Lug Installation
Danger High Voltage
electric shock and burns. Always
disconnect power before
proceeding with any work on this
product.

Il faut toujours dbrancher
lalimentation lectrique avant de
travailler sur ce produit.

quemaduras. Siempre
desconecte la energa elctrica
antes de efectuar cualquier
trabajo en el equipo.
Note: For additional motor and system protection, a Metal Oxide Varistor (MOV) may be
installed on the line side of the unit. An MOV can also be installed on the load side of
the Soft Starter if additional protection is desired. Generally, it is more common to use
a MOV on the line side. Refer to the instructions provided with the MOV kit.
1. For T, U and V Frame Soft Starters, remove line and load terminal covers by removing
the screws that hold each cover (and the MOV, if installed) onto the unit.
Note: For N and R Frame Soft Starters, it is not necessary to remove the covers in order
to wire the device. Proceed to step 3.
2. After screws are removed, slide covers off of unit. Set the covers and screws aside.
3. Position lugs and install lug mounting screws according to instructions provided with
the kit. Tighten lug mounting screws provided with the kit to 120 Lb-in (13.6 Nm).
4. Wire the appropriate line and load conductors to the IT. Soft Starter (as required by NEC
and local codes based on the device rating).
5. Torque bolts as directed by Table 3-3 on Page 3-12 of this manual.
Figure 3-13: V Frame Shown with Terminal Cover Removed

and EML30 Lug Kit Installed on Load Side
MN03902002E
3-13

November 2006
6. Slide the line and load covers back into place on the soft starter.
7. Reinstall the cover screws through the cover and the MOV, if installed.
8. Insert two outer cover screws through cover.
9. Align cover and torque all cover screws to 5 Lb-in (0.6 Nm). Do not overtighten screws.
Control Wiring Inputs

Control wiring is connected to the S811 by a 12-pin terminal block located at the front of the
unit. Using the wiring diagrams in Figures 3-15, 3-16 and 3-17 and Tables 3-4 and 3-5 as
guides, connect the control wiring as required for your application.
Caution

Attention

calibre 0,33 2,5 mm2 (22 12
Precaucin

Figure 3-14: Terminal Block

Table 3-4 provides the 12-pin terminal block wiring capacity and torque requirements for the
control wiring.
Table 3-4: 12-Pin Terminal Block Wiring Capacity
Number of
Conductors
Torque
Requirements
22 14 AWG
(0.33 2.5 mm2)
3.5 Lb-in (0.4 Nm)
12 AWG
(4.0 mm2)
3.5 Lb-in (0.4 Nm)
Wire Size
3-14
MN03902002E

November 2006
Input Descriptions
The IT. Soft Starter has the following control inputs:
Table 3-5: S811 Terminal Block Control Wiring
Name
Circuit
Common
Power
Terminal
Block
Designation Factory
(Pin)
Default
Input
Negative
NO Deenergized
3 Amps, @ 230V
AC/24V DC
Permissive P
Input 1
Input 2
Input 3
Input 4
Relay1
13
Form A
14
NO Contact
Form C
95
Common
Relay2
96
Form C
NC Contact
Relay2
98
Form C
NO Contact
MN03902002E
Connections
Power supply connections:

Connect power supply negative to pin
and to system ground
24V DC nominal
Connect +24V DC output to pin +
(see 24V DC
Note: To avoid voltage drop during
Power Supply
bypass contactor inrush, a minimum of
Requirements
section for sizing 14 AWG wire should be used between
of power supply) the power supply and the + and
inputs at the S811 terminal block.
Hardwired
24V DC only
Pin P, permissive, must be energized
STOP
(maintained input) (+24V DC) to enable operation of the unit.
If power is removed from the permissive
circuit at any time, the unit will begin a
STOP command. If a soft stop is selected,
the soft stop will begin and run to timeout.
START
24V DC only
Applying 24V DC to Input 1 while P is
(momentary
energized will initiate a START. As
input)
shipped from the factory this input is
level sensitive.
JOG
24V DC only
Input 2 is JOG. Applying 24V DC to this
(momentary
input while P is energized will initiate a
input)
JOG.
HAND/AUTO 24V DC only Must Input 3 is HAND. Energizing this input
be maintained for
will select the terminal block as the
control from the
source of motor control. It must be
terminal block
energized to enable the terminal block to
START or JOG the motor.
Fault RESET 24V DC only
Input 4 is Fault RESET. Energizing this
input will reset a fault only after the fault
condition has been corrected.
Common
3 Amps, @ 230V
NO Form A contact: As shipped from the
AC/24V DC
factory this programmable contact closes
NO Dewhen the starters bypass contactor is
energized
energized. It will remain closed until a
STOP is initiated. The motor may
continue to run even after the STOP is
initiated until the stop ramp has been
completed.
Common
Form C Common Form C contacts: As shipped from the
for 96 and 98
factory these programmable contacts will
change status when a Fault occurs.
NC De3 Amps, @ 230V
energized
AC/24V DC
3-15

November 2006
Typical Control Wiring Diagrams

Each diagram illustrates a typical wiring scheme for the options described. The terminal
block represents the soft starter. The additional Cutler-Hammer items shown on the diagrams
are not included, but they may be purchased from Eaton.
Jog
+24V
Reset
Start
(See Note 1)
Power Supply
24V DC
Permissive
24V DC
Inputs
24V DC Only
Internal
Contacts
E-Stop
-
13 14 95 96 98
Stop
Maintained
Start
(See Note 3)
Momentary
Jog
Jumper
+24V to 3
Reset
In Bypass
Ready
Fault
Optional 24V DC Pilot Lights
(See Note 2)
Figure 3-15: Basic Connection Diagram for 24V DC 3-Wire Pushbutton

STOP/START/JOG/RESET and 24V DC Fault/Ready and Bypass Indication
3-16
MN03902002E

November 2006
Reset
+24V
E-Stop
(See Note 1)
Not Used
Start
Power Supply
24V DC
Permissive
24V DC
Inputs
24V DC Only
Internal
Contacts
13 14 95 96 98
Jumper
Maintained
Hand
OFF
Momentary
Auto
(See Note 3) Remote
Contact
Jumper
+24V to 3
Reset
In Bypass
Ready
Fault
Optional 24V DC Pilot Lights
(See Note 2)
Figure 3-16: Basic Connection Diagram for 24V DC 2-Wire Switch HAND/OFF/AUTO/RESET
and 24V DC Fault/Ready and Bypass Indication
Not Used
Not Used
Not Used
Not Used
(See Note 1)
Power Supply
24V DC
Permissive
24V DC
Inputs
24V DC Only
Internal
Contacts
E-Stop
-
13 14 95 96 98
Jumper
+24V to P
Maintained
Figure 3-17: Basic Connection Diagram for Use of DIM Control Only
MN03902002E
3-17

November 2006
Notes:
1. A minimum wire of 14 AWG (2.5 mm2) should be used between the power supply and
the 24V DC + and - terminals.
2. See Using an Auxiliary Relay section below if it is desired to use a relay instead of an
indicating lamp for terminals 13, 14, 95, 96 and 98.
3. If an isolation or reversing contactor is used upstream of the S811, Eaton recommends
that the user choose the level sensing option.
Each diagram illustrates a typical wiring scheme for the options described. The terminal
block represents the soft starter. The additional Cutler-Hammer items shown on the diagrams
are not included, but can be purchased from Eaton.
24V DC Control Power Supply
The S811 Soft Starter requires 24V DC control power. The sealed in and inrush characteristics
of the S811 Soft Starter are summarized in Table 3-6:
Table 3-6: 24V DC Power Supply Requirements
Soft Starter
Frame
Sealed
Inrush
Watts
Amps
Watts
Amps
Duration (ms)
S811N
25
1.0
240
10
150
S811R
25
1.0
240
10
150
S811T
25
1.0
240
10
150
S811U
25
1.0
240
10
150
S811V
25
1.4
240
10
150
For applications where one starter is used with one power supply, the power supply selected
must be equal to or greater than both the sealed in and inrush requirements of the starter.
Max Steady State for the Power Supply Sealed In Power of the Starter
Outrush for the Power Supply Inrush Power of the Starter
Multiple starters can be used with one power supply. If the application requires the starters to
start at the same time, the power supply must be sized for the sum of the sealed in and
inrush power for each starter.
Max Steady State for the Power Supply Sum of the Sealed In Power of all the Starters
Outrush for the Power Supply Sum of the Inrush Power of all the Starters
Multiple starters are typically not commanded to start at the same time. If the application
requires the starters not be commanded to start at the same time (>150 ms between start
commands), the required power is the sum of the largest inrush power, plus the sealed in
power of the running starters. Worst case from a power supply standpoint is the largest
inrush starter commanded to start while all the other starters are running.
3-18
MN03902002E

November 2006
Formulas to calculate power supply requirements are as follows:
Definitions:
SI = Sum of Seal Incurrent
LS = Largest Seal Incurrent
LI = Largest Inrush Needed
TS = Total Seal Incurrent Needed
LO = Largest Outrush Needed
TS = (SI - LS)
LO = TS + LI
Max Steady State for the Power Supply SI
Outrush for the Power Supply LO
The voltage on the S811 + and control terminals must not exceed 30V DC to prevent
hardware damage. The S811 will shut down and issue low control voltage fault at control
voltages less than 17V DC. The fault will reset at control voltages greater than 18V DC. The
Cutler-Hammer control power supplies listed in Table 3-7 are recommended.
Table 3-7: 24V DC Power Supplies
Continuous
Catalog
Number
Watts
Peak
Amps
Input Voltage
VAC
Amps
PSS55A
55
2.3
10.0
90 140
PSS55B
55
2.3
10.0
180 260
PSS55C
55
2.3
10.0
360 500
PSS160E
160
6.5
13.0
90 260
PSS160C
160
6.5
13.0
360 500
PSS300E
300
12.5
20.0
90 260
PSS600C
600
25.0
50.0
360 500
Control Wiring Application Notes
Caution

Attention

calibre 0,33 2,5 mm2 (22 12
Precaucin

1. Connect DC common (negative) to terminal -, using a minimum wire of 14 AWG (2.5 mm2).
2. Connect +24V DC positive to terminal +, using a minimum wire of 14 AWG (2.5 mm2).
3. Terminal P (permissive circuit) Must be energized at +24V DC to enable operation of
all S811 soft starters. For all units, if power is removed from the permissive circuit at any
time, the unit will initiate a stop sequence, including a soft-stop if enabled.
MN03902002E
3-19

November 2006
Note: With level sensing control, if +24V DC is removed from the permissive circuit at
any time, the unit will initiate a stop and restart when +24V DC is reapplied to
terminal P if:
a) +24V DC is still available on pin 1 (to start from Terminal Block, Input #3 must
also be enabled),
b) the device shows a green status light (not faulted). If the starter has faulted and
the fault condition clears then if the Reset Mode parameter is set to AUTO on
Digital Interface Module (DIM), the starter will restart.
See the Edge and Level Sensing sections below for more details. If the AUTO
Reset Mode setting is used, CAUTION must be exercised to assure that any
restart occurs in a safe manner.
4. Terminal 1 (Start mode) If terminal P is at +24V DC, momentary application of +24V
DC to terminal 1 will initiate a start sequence for all S811 soft starters.
Edge Sensing
Edge sensing is set with the Start Control parameter.
Edge sensing requires +24V DC power be momentarily applied to pin 1 (with terminal P
at +24V DC) to initiate a start under all conditions. After a stop or fault occurs, the +24V
DC must be removed, then reapplied to pin 1 before another start can occur. This control
configuration should be used when restarting of the motor after a fault or stop must be
supervised manually or as a part of a control scheme. The cycling of +24V DC power to
terminal 1 before starting is required regardless of the setting of the Reset Mode
parameter.
Level Sensing
Level sensing is set with the Start Control parameter.
Level sensing will enable a motor to restart after a fault is cleared without cycling
+24V DC power to terminal 1 as long as:
Terminal P is supplied with +24V DC (to start from Terminal Block, Input #3 must
also be enabled),
The Reset Mode parameter is set to AUTO,
All faults have been reset.
This control configuration should be used where it is desirable to restart a motor after a
fault without additional manual or automatic control. An example of this condition
would be on a remote pumping station where it is desirable to automatically restart a
pump after a power outage without operator intervention.
In the AUTO RESET MODE, CAUTION must be exercised to assure that any restart
occurs in a safe manner.
3-20
MN03902002E

November 2006
5. Terminal 2 (Jog mode) If +24V DC power is applied to this terminal while terminal P is
at +24V DC, the soft starter will operate in the jog mode as long as +24V DC is on
terminal 2 and no faults occur. In jog mode, the soft starter will operate only on the
thyristors and the bypass contactors will not close.
6. Terminal 3 (HAND/AUTO setting) Input 3 selects the terminal block as a source of
motor control. It must be energized to enable the terminal block to START or JOG the
motor.
7. Terminal 4 (Reset) Application of +24V DC power will reset the soft starter after all
fault conditions are cleared. If the AUTO Reset Mode setting is used with level control
CAUTION must be exercised to assure that any restart occurs in a safe manner. See
Edge and Level sensing on Page 3-20.
8. Terminals 13 and 14 (Programmable) At default setting, relay contacts for use up to
230V AC or 24V DC provide bypass contactor status. The contact closes upon bypass
and will remain closed until a stop is initiated or a fault occurs. The motor and load may
continue to rotate after a stop is initiated if soft stop is being used or if the load inertia is
high. See Using an Auxiliary Relay section below for additional contact interface
information.
9. Terminals 95, 96 and 98 (Programmable) At default setting, relay contacts for use up
to 230V AC or 24V DC provide fault or ready status indication. See Page 3-15 for a
description of their operation.
Connecting a New or Replacement DIM
When 24V DC is first applied to terminals + and -, the S811 will send commands to the DIM to
reconfigure its communication, and the S811 will send a reset to the DIM after configuration
is done (this process takes approximately 20 seconds).
Using an Auxiliary Relay
The IT. Soft Starter contains one Form A and one Form C set of auxiliary contacts to indicate
its status. A contact between terminals 13 and 14 indicates when the IT. is in bypass (unless it
has been programmed to indicate another status). The contacts between terminals 95 and 96
and 95 and 98 indicate the IT. is in a normal or tripped state (unless it has been programmed
to indicate another status). Often these contacts are used as shown in Figures 3-15, 3-16 and
3-17 with indicating lamps. In some installations the user may wish to use an
electromagnetic relay for indication of the status at a remote location for use by a
programmable controller (PLC), or in a 230V AC or 24V DC control circuit.
If the IT. Soft Starter is subject to mechanical shock during operation, it is possible that these
contacts may momentarily open, causing nuisance fault tripping of down stream devices.
When used with an indicating lamp, a momentary contact opening would not be observed. In
order to assure proper application, it is suggested that the following recommendations be
followed:
MN03902002E
3-21

November 2006
PLC Interface It is suggested that a 20 mS delay be programmed to assure the contact

status before a change of status is indicated. The application and the environmental issues
will determine the exact requirements.
24V DC Control When a relay is used in conjunction with an electronic control, it is highly
recommended that a noise suppression/snubber diode be placed across the relay coil as
shown in Figure 3-18. This diode offers two benefits. First, the suppression of any electrical
noise generated when the relay coil is de-energized. Second, the diode delays the opening of
the relay slightly as it dissipates the energy stored in the relay coil. This delay is often long
enough to compensate for the potential effects of a mechanical shock opening the control
contact. A typical suppression diode is a 1N4001.
13
Bypass
R
+
14
95
24V DC
Supply
Ready
96
98
Fault
Figure 3-18: 24V DC Control

120V AC Control When a relay is used in conjunction with an electronic control, it is highly
recommended that a noise suppressor be used across the relay coil. In the case of an AC coil,
the noise suppressor is made up of a series connected resistor and capacitor as shown in
Figure 3-19. Usually the delay in the relay opening is very small, so if the system is subject to
shock, a delay should be added in the external control before the contact change of state is
recognized. The resistor is rated 100 ohms at 0.5 watts. The capacitor is 0.25 F at 250V AC.
13
Bypass
R
+
14
95
120V AC
Supply
Ready
96
98
Fault
Figure 3-19: 120V AC Control

Using a Supplemental Line Contactor
In some installations, it may be necessary to use an electromagnetic contactor in series with
the soft starter. In this case, it is recommended that the contactor be placed on the load side
of the soft starter. The contactor must be closed prior to starting the soft starter and remain
closed until the Soft Starter has been stopped to ensure proper soft starter and system
operation.
3-22
MN03902002E

November 2006
If an electromagnetic contactor is used on the line side of the soft starter, additional control
circuitry must be supplied by the user when using edge control to ensure the line power is
supplied to the soft starter before control power (24V DC) is applied. If this sequence is not
followed, the soft starter will fault on either a phase loss or zero voltage-crossing fault. This
control scheme is illustrated in Figure 3-20.
If it is desired to place an electromagnetic contactor on the line side of the soft starter, when
using level control, no additional control circuitry is required. A start can be completed when
the line power is supplied to the unit after the control power (24V DC), providing the Reset
Mode parameter is set to AUTO and the unit has a green light status with +24V DC on pin 1.
If the AUTO Reset Mode setting is used, CAUTION must be exercised to assure that any
restart occurs in the safe manner.
MN03902002E
3-23

November 2006
START
STOP
120V AC
T
X
(Side Adder #1)
Soft-Starter
24V
PP
24V DC
T
(On Delay -6 Seconds)
1
AutoReset = ON
Line Connected
L1
480V AC
Mains
L2
L3
X
(Isolation Contactor)
Inside-the-Delta Connected
L1
Field AC
Mains
L2
L3
Fusible Disconnect
Circuit Breaker
or Terminal Block
L1
T1
T1
L2
T2
T2
L3
T3
T3
Isolation
Contactor
Motor
T6
T4
T5
Inside-the-Delta Connected (Optional for Frame Sizes S811T S811V)

L1
Field AC
Mains
L2
L3
Fusible Disconnect
Circuit Breaker
or Terminal Block
L1
T1
T1
L2
T2
T2
L3
T3
T3
Isolation
Contactor
Motor
T6
T4
T5
Figure 3-20: 24V DC Control with Edge Sensing
3-24
MN03902002E

November 2006
Chapter 4 Specifications
Environmental
Table 4-1: Environmental Specifications
Item
Specification
Temperature Range
Operating
Storage
-40F 122F (-40C 50C)

-58F 158F (-50C 70C)
Elevation
Up to 6,600 ft. (2000m). Above

6,600 ft. (2000m), derate 0.5% per
330 ft. (100m)
Humidity
Functional to 95% non-condensing
Operating Orientation
Any
Pollution Degree IEC 60947-1
Shock Resistance
15g in any direction
Vibration Resistance
3g in any direction
Physical
Table 4-2: Weight
Frame
Size
Weight of Unit
5.8 Lbs. (2.6 Kg)
10.5 Lbs. (4.8 Kg)
T&U


Table 4-3: Agency Standards and Certifications
MN03902002E
Standard
Certifications
UL
UL 508
CSA
CSA 22.2 14 1995
IEC
60947-4-2
CE
See Table 4-4
4-1

November 2006
CE Conformance
Table 4-4: EMC Immunity
Immunity
Severity Level
Electrostatic Discharge
IEC 61000-4-2
4 kV contact discharge
8 kV air discharge
Electromagnetic Field
IEC 61000-4-3
10 V/m
80 1000 MHz
2 angles
Fast Transient Bursts

IEC 61000-4-4
2 kV, 5 kHz rep, 2 min intervals
1.2/50 S 8/20 S Surges

IEC 61000-4-5
2 kV Line to earth
1 kV Line to Line
1 minute intervals
Conducted RF
IEC 61000-4-6
10 V rms
.15 80 MHz
50 Hz Magnetic Field
IEC 61000-4-8
N/A
Voltage dips
Interrupt
IEC 61000-4-11
30% dip @10 mS

60% dip @100 mS
100% interrupt @5 S
Emissions
Radiated
EN 55011, Class A
Conducted
EN 55011, Class A
1. The 24V DC power supply must be grounded.

2. Add ferrite, Fair-Rite #0444173551 to DC Power Leads and Control I/O Leads (all through
one ferrite) at S811 with two passes through ferrite of the DC Power Leads, and a single
pass through ferrite of the I/O Control Leads.
3. Add ferrite, Fair-Rite #0443167251 to Load Leads at S811 with two passes through
ferrite.
4-2
MN03902002E

November 2006
Short Circuit Ratings

Table 4-5: Short Circuit Ratings
Soft Starter
Frame Size
Three-Phase Short Circuit Rating

240V
480V
600V
690V
10 kA
10 kA
10 kA
10 kA
10 kA
10 kA

18 kA
18 kA
18 kA
30 kA
30 kA
30 kA
42 kA

42 kA
42 kA
Catalog No. S811T__V3S devices are UL Listed and suitable for use on a circuit
capable of delivering not more than 18 kA symmetrical amperes, 690 volts
maximum, when protected by a Ferraz-Shawmut Amp-Trap Form 101 (Cat. No.
A70QS800-4) 800 Amp, 700 Volt Semiconductor Protection Fuse.
Catalog No. S811V__V3S devices are UL Listed and suitable for use on a circuit
capable of delivering not more than 42 kA 690 volts maximum, when protected by
a Ferraz-Shawmut Type PSC (Cat. No. A070URD73I1600) 1600 Amp, 700 Volt
Semiconductor Protection Fuse.
Catalog No. S811T__V3S devices tested per IEC 60947-4-2 to Type 1 Short Circuit
Withstand Requirements to 18 kA, 690 volts with Cutler-Hammer Cat. No.
NW3800T33W 800 Amp 690 Volt circuit breaker.
Catalog No. S811V__V3S devices tested per IEC 60947-4-2 to Type 1 Short Circuit
Withstand Requirements to 42 kA, 690 volts with Cutler-Hammer Cat. No.
RW420T33W 2 kA 690 Volt circuit breaker.
MN03902002E
4-3

November 2006
4-4
MN03902002E

November 2006
Chapter 5 Functional Description

Power
The S811 Soft Starter controls the voltage applied to a three-phase induction motor in order
to control the starting torque and provide a smooth starting characteristic. Within the soft
starter are three power poles, each of which includes a set of anti-parallel SCRs (thyristors) in
parallel with a contact. During a start, the conduction periods of the SCRs are continuously
adjusted to apply a gradually increasing voltage to the motor, resulting in gradually
increasing torque and a smooth start. As the motor reaches its rated speed, the power pole
contacts are closed, bypassing the SCRs for the most efficient operation.
3-Phase
AC Line
Voltage
L3
T3
L2
T2
L1
T1
Motor
Figure 5-1: Line Connected Soft Starter SCRs

For each start, the length of time the SCRs are conducting current as well as the magnitude of
that current determine how hot the SCRs will get. Between successive starts the SCRs must
cool down to avoid exceeding their thermal limits. Appendices C and D (Ratings, Cooling and
Power Losses) gives the S811s application ratings for various starting conditions. Staying
within these specified limits should avoid over temperature trips.
When the S811 control circuit senses that the internal temperature has increased above a
preset value, internal fans are tuned on to assist in cooling. To maximize fan life the fans
are only turned on when needed. Further discussion of fan operation can be found in
Appendices C and D.
Control
The software contained in the S811 IT. Soft Starter is the heart of the product. This software
allows you to control nearly every aspect of the soft starters functionality. In this section,
various features and protection options are described.
Note: In the following descriptions the S811 Parameter Names are shown in italics. You will
find a complete listing of these parameters in Appendix A.
Note that the motor current measurements made with a standard meter may not be correct
because of the non-sinusoidal nature of the current during starting. The S811 is designed to
accurately measure these currents so that the current displayed by the S811s Digital
Interface Module (DIM) is correct.
MN03902002E
5-1

November 2006
Starting Options
The following starting choices are available in the S811 IT. Soft Starter:
Voltage Ramp Start
This is the most commonly used mode of soft starting. Starting at an initial value set by the
Initial Torque parameter, the voltage applied to the motor is gradually increased at a rate that
will reach rated voltage at time tr, set by the Soft Start Time parameter. As the voltage
increases the motor develops torque that accelerates the load toward full speed. When the
S811 senses that the motor has come up to speed, it quickly completes the voltage ramp and
closes the bypass contactor. See Figure 5-2.
It should be noted that a lightly loaded motor takes less torque, and thus lower voltage and
time, to accelerate to full speed. For this case the S811 will go into bypass before the ramp
reaches full voltage. In other words, the S811 will go into bypass before the Soft Start Time
has elapsed.
Bypass
Kick
Start
Torq
Initial
Torque
Bypass
Rated
Voltage
100%
100%
Speed
Torque
Voltage
Ramp
Soft Start Time

tr
Kick Start Time
Start
Run
Time (Seconds)
Start
Run
Time (Seconds)
Figure 5-2: Ramp Start

Kick Start The Kick Start feature works in both the Voltage Ramp Start and Current Limit
Start modes. By momentarily applying a pulse of current to the motor, it provides an initial
boost in torque to overcome the static friction common in some applications. The level of
torque boost is set by the Kick Start Torq parameter and the duration of the kick is set by
the Kick Start Time. Setting the Kick Start Time to 0 disables this feature.
5-2
MN03902002E

November 2006
Current Limit Start

This mode is typically used when it is necessary to limit the maximum current during start-up
due to line power limitations or other considerations. During a Current Limit Start the S811
applies a constant voltage to the motor, resulting in limited current flowing through the
motors windings. The level of current is set by the Initial Torque parameter. See Figure 5-3.
Note: Current Limit Starts are not recommended on variable torque load applications like
fans and pumps.
Bypass
Bypass
Kick
Start
Torq
100%
Speed
Current
Initial
Torque
100%
Soft Start Time

Kick Start Time
Start
Run
Time (Seconds)
Start
Run
Time (Seconds)
Figure 5-3: Current Limit Start

Soft Stop This feature is used for applications that require a controlled extended stop. It is
designed for high frictional loads that tend to stop suddenly when voltage to the motor is
removed. During Soft Stop the voltage is gradually reduced to zero in the time set by the Soft
Stop Time parameter. See Figure 5-4.
Note: The Soft Stop mode is not an electronic brake function and will not stop a motor any
faster than it would normally take to coast to a stop under load.
Coast to Stop
(Speed)
100%
Speed
Soft Stop Ramp

(Voltage)
Soft
Stop Time
Run
Soft Stop
Time (Seconds)
Figure 5-4: Soft Stop

Pump Start/Stop (Optional) This pump control option is described in Appendix F.
MN03902002E
5-3

November 2006
Protection
Thermal Overload
The IT. S811 Soft Starter features an electronic motor overload protection feature. It is
designed to protect the motor and power wiring against overheating caused by operating at
excessive current levels for extended periods of time.
Entering the motors full load current rating, using the Overld Trip FLA parameter programs
the overload. The Overld Trip FLA is settable from 32% to 100% of the S811s rated current.
The overloads trip class is set using the Ovrld Trip Class parameter.
Additional details on the Thermal Overload can be found in Appendix B.
S811 and Motor Protection
In addition to motor overload protection, the S811 has many programmable features
designed to protect the motor as well as the soft starter itself.
Incoming Line Phase Reversal, Loss, Imbalance, Over Voltage, and Under Voltage trips
Three Overcurrent trips
Stall and Jam trips
For troubleshooting purpose trips are recorded, as they occur, in the S811s Device Status,
Fault List and Fault Queue.
QCPort Network Control

The S811 has two QCPort communications ports, Local (CH1) and Remote Network (CH0).
Local Control (HAND)
S811 Local Control usually consists of the terminal block and one DIM connected to the Local
Port (CH1). Additional DIMs, QCPort Cover Controls, as well as other QCPort devices can be
connected to the Local Port and used as input devices to control the operation of the S811.
Each device sends a Motor Control byte to the S811 which logically combines them and
responds appropriately.
Remote Network (AUTO)
The S811 will switch to AUTO control whenever all local control devices have released
(de-energized) their LOCAL control signal. When the S811 is in AUTO control it is ready to
respond to motor control commands issued through the Remote Network (CH0). Typically an
industrial automation fieldbus is connected to the Remote Network port via one of the many
network adapters (gateways) available from Eaton.
For further discussion of the network ports, refer to Appendix H.
5-4
MN03902002E

November 2006
Chapter 6 Configuration
Programming the S811
A Digital Interface Module (DIM) is used to configure all models of the IT. S811 Soft Starter.
The Status Bar at the top of the display indicates the operating and communicating
status of the S811 and DIM.
The three Soft Key Functions at the bottom of the display indicate the functions of the
Soft Keys (pushbuttons) directly below them. The Soft Key Functions will change as
you navigate through the different menus of the DIM.
The center of the display shows the value of the selected S811 parameter. The default
display at power-up is 3 Line Currents.
Figure 6-1 shows how the S811s parameters are organized within the menu structure.
Navigating through the menus down to the parameters is straightforward if you
understand a few basic concepts.
1. The Escape Key (ESC) moves you from the User Display to the Parameter Edit
Screen.
2. The PREV and NEXT soft keys (Figure 6-2) scroll from menu to menu (left and
right).
3. The far right soft key will allow you to take action (Enter, Edit, More, Send, ) to
drill down into the menu or parameter.
4. When you enter a menu, the Previous and Next soft keys scroll from parameter to
parameter (up and down) in that menu.
5. The Escape Key backs you out of the current parameter or menu.
ONLN SS OXFDO1 H STOP

3 Line Currents
XXXX
L1 Amp
XXXX
L1 Amp
XXXX
L1 Amp
JOG
RESET
H->A
Status Bar
Soft Key Functions
Soft Keys
Predefined Keys
ESC
Figure 6-1: Digital Interface Module (DIM) Display Mode
MN03902002E
6-1

November 2006
Status Bar

Monitoring
PREV
NEXT
Soft Key Functions
ENTER
Soft Keys
Predefined Keys
ESC
Figure 6-2: Digital Interface Module (DIM) Parameter Edit Mode

For a more complete description of the DIM, refer to Appendix G.
S801 to S811 Comparison

If you are familiar with the adjustments of the S801 Soft Starter, Table 6-1 provides you with
a cross-reference between the CIM potentiometer and switch adjustments and the
corresponding S811 parameters found in the Configuration and Protection menus of the
S811s Digital Interface Module (DIM).
Table 6-1: S801 to S811 Setup Cross-Reference
Description
S801 CIM
S811 DIM
Parameter
Units
Comment
Configuration Menu
Overload
setting
6-2
FLA
Overld Trip FLA Amps
Set for motors nameplate rated

current assuming a 1.15 Service
Factor motor. See Appendix C for
other Service Factor motors.
5, 10, 20 and 30
OL Trip Class
Trip Class
Ovrld Trip Class
Kick Start
Torque
T1
Kick Start Torq
% rated torque
Sets the initial breakaway torque to

overcome static friction loads.
Kick Start Time tk
Kick Start Time Sec
Sets the duration of the Kick Start
Initial Voltage
Ramp Torque
T2
Initial Torque
% rated pullout torque
Sets the initial voltage (torque) of the

Voltage Ramp Start.
Current Limit
Torque
T2
Initial Torque
% rated pullout current
Sets the constant current (torque)

applied to the motor throughout its
acceleration to full speed.
Voltage Start
Ramp Time
tr
Soft Start Time Sec
Sets the time to ramp up to rated

voltage (torque). If the motor is not
up to speed at the end of the ramp,
the S811 will trip on a Stall Fault.
Note: Lightly loaded motors will
reach full speed, and the bypass
contactor will close, before tr
elapses.
MN03902002E

November 2006
Table 6-1: S801 to S811 Setup Cross-Reference, continued

Description
S801 CIM
S811 DIM
Parameter
Units
Comment
Configuration Menu, continued

Current Limit
Start Time
tr
Soft Start Time Sec
Sets the time at which the S811

expects the motor to be up to speed.
When tr elapses the S811 checks for
a stall condition.
Stop Ramp
Time
ts
Soft Stop Time Sec
Sets the time to linearly ramp down

from rated voltage to zero. The rate at
which the motor slows is dependent
on the load. Not functional on S811s
with Pump Option if start method is
Pump Start.
Pump Stop
Time (option)
ts
Pump Stop
Time
Sets the time to ramp down the

speed of the motor to zero. Not
functional on standard S811s. S811s
purchased with the pump stop option
must set the DIM Start Method to
Pump Start to activate the Pump Stop
option.
Sec
Protections Menu
Overload
Overload
Ovld Fault
Jam
Jam
Jam Fault
Stall
Stall
Stall Fault
Phase Loss
Ph. Loss
Phase Loss
Fault
Phase
Imbalance
Phase Imb
Fault
Phase
Sequence
Reversal
Ph. Rev
Phase Rev Fault
Fault Reset
Man/Auto
Reset
Reset Mode
See also Phase Sequence
Special
Function
Ramp / Current Ramp Start
Limit Start
Start Method
Option Configuration Menu
MN03902002E
Option
S811 DIM
parameter
Default
Edge/Level
Start Input
Start Control
Level
Sets whether the Start input at the

terminal block responds only when it
sees a transition from 0 to +24V DC
(edge) or anytime 24V DC is present
(level)
6-3

November 2006
6-4
MN03902002E

November 2006
Chapter 7 Setup and Starting

Before You Begin
Be Aware of the Following:
1. Terminal P must have 24V DC applied to ENABLE starts.
2. The P and Hand inputs must be energized (24V DC) to enable starting of the Soft Starter
from the terminal block.
3. To Start: Apply 24V DC to Input 1 while the P input is energized.
4. To initiate a Stop remove the P input.
5. For 2-wire control, jumper P and Input 1 together.
6. After an Overload Trip, the S811 Soft Starter cannot be restarted until the prescribed
cool-down time has elapsed. Cycling power does not reset the timer. If 24V DC power is
removed, the soft starter will remember the remaining time and will resume the cooldown timing when power is again reapplied.
7. On frames R, T, U and V when the S811 goes into bypass, a sound similar to contactor
chatter can be heard. This sound is the result of multiple contactors closing one after the
other in a very short period. It is normal operation intended to reduce the surge current
requirements of your power supply.
8. To Jog: apply 24V DC to input 2, (terminal P must also have 24V applied). To stop
remove 24V DC from input 2.
9. In jog, the unit will follow the normal start ramp as long as terminal 2 is at 24V DC.
10. Jog operates the same as a normal start, except that the bypass contactors will not
close and the soft stop is not functional.
11. Jog is only intended for short term jogging of the motor and not for long term
two-wire control.
Setup
After all power and control connections have been made and you have read and understood
the different operating modes and protection features (Chapter 5) of the soft starter, it is time
to program it for your application. The following procedure will take you through the setup of
the S811 to match it to your motor and application, bumping the motor to verify correct
direction of rotation, and tuning of the selected operating mode. After this procedure has
been completed, it is suggested that you review the Protection Options of the S811
(Appendix B) and select the appropriate ones for your application. All Protection Options are
shipped from the factory enabled.
As shipped from the factory, the S811 Soft Starters default configuration is sufficient for
basic operation but may require some configuration to tune it for your application. The
following procedure assumes you understand how to navigate through the S811s
parameter menu using the Digital Interface Module (DIM) and that the S811 is in its Factory
(Out-of-Box) state. Refer to Appendix G of this manual for a detailed explanation of DIM
operation.
MN03902002E
7-1

November 2006
Initial Configuration:
1. It is suggested that the S811 Soft Starter be configured before applying the line voltage.
Before applying the Line voltage, apply 24V DC to the + and - connections of the S811s
terminal block. Eaton Cutler-Hammer will be displayed by the DIM while the S811 is
powering up. When power-up is complete the DIM should be displaying 3 Line
Currents.
Note: If anything else is displayed, go to Chapter 8, Troubleshooting, for information on
getting the S811 back to a known state.
2. Using the DIM, review the parameter settings in the Soft Start Confg, Overload
Config, and Protection Setup menus. Parameter navigation and menus are located
in Appendix A and G. The following setup procedures will use the factory default
settings unless changed by you.
3. In the Overload Config menu, set the Overld Trip FLA parameter to the motors
nameplate rated current. This setting assumes the motor has a 1.15 Service Factor.
4. Set Ovrld Trip Class parameter for the desired overload trip characteristic (curve).
5. In the Protection Setup menu set the Motor Rated Volt parameter to the motors
operating voltage.
6. If auto fault reset is required, set the Reset Mode parameter in the Soft Start Confg
menu to Auto (and Start Control to Level (default)). NOTE: Auto Reset is intended for
unattended installations where there is no danger to personnel or other equipment
when the motor starts without warning. If Auto Reset is enabled, CAUTION must be
exercised to assure that any restart occurs in a safe manner.
7. Apply the Mains voltage and verify that no fault is present. If a fault is indicated, display
the Diagnostics menus Device Status parameter to determine the source of the fault.
Each fault is described on Page 8-6.
a.
A Phase Reversal Fault is a likely candidate on new installations. It can be remedied

by either changing the Phase Sequence parameter from ABC to ACB in the
Protection Setup menu or removing Mains power and switching the incoming line
connections at L1 and L2 of the S811.
8. Quickly Jog (bump) the motor just enough to verify that the direction of rotation is
correct. If it is not, remove all power to the S811 and the motor and swap two of the
motors winding connections.
9. Based on the desired starting mode, Voltage Ramp or Current Limit, complete the
configuration of your S811 using the Soft Start Confg menu:
a.
Voltage Ramp Start Configuration

i.
7-2
Initial parameter settings:

Start Method = Voltage Ramp.
Initial Torque = 50%
Soft Start Time = 60 sec
Kick Start Torq = 0% (fans and pumps), 75% (high breakaway loads)
Kick Start Time = 0 sec (fans and pumps), 1 sec (high breakaway loads)
Soft Stop Time = 60 sec
MN03902002E

November 2006
ii.
Start the motor and determine the worst case starting conditions. Adjust Initial
Torque for smooth start without hesitation. Rotation should begin within 2
seconds.
iii. If Stall Faults occur at the end of the ramp time, increase Initial Torque, Kick
Start Torq & Time and/or Soft Start Time to get into bypass before the Soft Start
Time elapses. Also, verify that the motor is not overloaded.
iv. Adjust the Soft Stop Time for the desired stopping time.
b.
Current Limit Start Configuration

v.
Initial settings:
Start Method = Current Limit
Initial Torque = 50%
Soft Start Time = 120 sec
Kick Start Torq = 0%
Kick Start Time = 0 sec (disabled)
Soft Stop Time = 60 sec
vi. Start the motor and determine the worst case starting conditions. Adjust Initial
Torque for smooth start without hesitation. Rotation should begin within 2
seconds and the motor should smoothly accelerate to full speed.
vii. If Stall Faults occur, increase Initial Torque and/or Soft Start Time to get into
bypass before the Soft Start Time elapses. Also, verify that the motor is not
overloaded.
viii. After suitable performance has been achieved, determine the starting time to
bypass and set Soft Start Time at 1.25 times this time. For example, if it takes 10
seconds to accelerate the motor and go into bypass, set the Soft Start Time for
12.5 seconds.
ix. Adjust the Soft Stop Time for the desired stopping time.
10. Review the Protection Options of the S811 and configure the appropriate ones for your
application. Refer to Table A-5 on Page A-6 for the list of parameters used in configuring
the protections features on your S811 Soft Starter. These parameters are located in the
Protections menu of the DIM.
11. The S811 can be operated from a remote automated network. For network configuration
details refer to Appendix H of this manual.
Danger High Voltage

The S811 has the ability to
respond to commands from an
automated network controller.
Consequently the soft starter
may start unexpectedly in
response to these commands. To
insure the safety of personnel
and equipment, always remove
power before accessing the
electrical and/or mechanical
equipment.
MN03902002E

Le S811 la capacit de rpondre
aux commandes dun contrleur
de rseau automatis. Donc le
dmarreur progressif peut
dmarrer soudainement en
rponse ces commandes. Pour
sassurer la scurit du
personnel et de lquipement,
toujours dbrancher
lalimentation avant daccder
lquipement lectrique et/ou
mcanique.

El S811 tiene la capacidad de
responder a comandos de un
controlador de red automatizado.
Por lo tanto, el arrancador suave
podra arrancar de improviso en
respuesta a estos comandos.
Para garantizar la seguridad del
personal y del equipo, siempre
desconecte la energa antes de
acceder al equipo elctrico o
mecnico.
7-3

November 2006
12. Refer to Appendix H of this manual for additional details on each of the S811s software
parameters.
13. For additional support contact Customer Support.
7-4
MN03902002E

November 2006
Chapter 8 Troubleshooting
General
In this section of the manual, we present a procedure you can follow to diagnose a problem
with your S811.
While many potential situations are outlined in this section, it is possible you may run into a
problem that is not covered here. If you have worked through the following troubleshooting
procedure and find that you require further assistance, please contact Eaton.
Please have the following information ready when you call:
Order No. (if available):
Catalog Number:
Style Number:
Serial Number:
Before You Begin to Troubleshoot

Warning
understand the procedures in
this manual before you attempt
to operate or set up the
equipment.
Danger High Voltage

Do not work on energized
equipment unless absolutely
required. If troubleshooting
procedure requires equipment to
be energized, all work must be
performed by properly qualified
personnel, following appropriate
safety practices and
precautionary measures.
Avertissement
Bien lire et comprendre les
procdures contenues dans ce
manuel avant de tenter le
fonctionnement ou la mise en
place de lquipement.

Ne pas travailler sur
dquipement sous tension sauf
si cest absolument ncessaire.
Si des mthodes de dpannage
exigent que lquipement soit
sous tension, tout travail doit tre
faire par du personnel qualifi,
suivant des pratiques de scurit
et des mesures de prcaution
appropries.
Advertencia
Asegrese de leer y entender los
procedimientos en este manual
antes de intentar operar o
configurar el equipo.

No trabaje en equipos en
funcionamiento, a menos que
sea absolutamente necesario. Si
un procedimiento de solucin de
problemas requiere que el equipo
permanezca encendido, todo el
trabajo lo debe realizar personal
adecuadamente calificado,
respetando las prcticas de
seguridad y las medidas
preventivas correspondientes.
We highly recommend that you read this entire section of the manual before you begin to
troubleshoot the IT. Soft Starter.
You may want to obtain the following equipment to aid you in troubleshooting:
Multimeter
Clamp-on ammeter
Always assume the S811 has high voltage applied and take proper precautions while
troubleshooting the soft starter and associated equipment. Read all precautions at the front
of this manual before starting the troubleshooting process.
MN03902002E
8-1

November 2006
The S811 Soft Starter can not be started until all faults have been reset. If a fault condition
persists, fault reset is not possible and the Status LED remains red. Also, a local start requires
that the start source (DIM, terminal block, Cover Control or other similar device) be in HAND
mode (L bit in Motor Control Byte = 1). Pressing the START button on the DIM automatically
puts that device in HAND.
Define the Problem

1. The S811 Soft Starter fails to respond in any way to a start command. Look at the front
panel of the S811 Soft Starter and determine the state of the LEDs. The following
troubleshooting flowcharts will walk the troubleshooter through each step and suggest
probable solutions to each problem.
Start
No
a. Check the 24V

Power Supply
Are any LEDs lit?
Yes
What color is
the status LED?
Green
Red
b. Check the Fault in

Device Status
and Attempt to
Clear
c. Determine
Source of Start
End
Figure 8-1: Start Command Troubleshooting Flowchart

a.
8-2
Check the 24V DC power supply for proper operation. Is the 24V power supply
connected to the proper power source? Measure the 24V DC at the output terminals
and on the soft starter input terminals. Check the screw terminal connections and
polarity of the wiring. See Troubleshooting Status LED OFF, Table 8-2.
MN03902002E

November 2006
b.
With the status LED red, the device will not start. Attempt to reset the S811 Soft
Starter by pressing the S811s recessed RESET button for one second or pressing
the RESET soft key in the Display Mode screen of the DIM. If the LED remains red,
use the DIM to determine the fault code and go to the Troubleshooting Fault Table,
Table 8-4, to find the corrective action for each fault code.
c.
The LED is green and the S811 Soft Starter is ready to start. Find the Start source in
Table 8-1 to determine the appropriate corrective action. Verify that the P input
terminal is at 24V DC. Then try to start the S811 using the DIM.
Table 8-1: Start Command Troubleshooting

Start Source Attempted
Suggested Corrective Action
DIM
Verify the P (Permissive) input terminal is at 24V DC, either hard

wired or wired through a normally closed STOP button.
Verify no other motor control device is preventing a start by clearing its
permissive bit. Disconnect any other QCPort device that may prevent a
start and purge them from the S811s device list. This takes these
devices out of the system and simplifies troubleshooting.
Connector Terminal Block
Verify the P input terminal is at 24V DC when the start is attempted.

Verify the 3 input terminal is at 24V DC when start is attempted.
Verify 24V is applied to the 1 input terminal when the start is
attempted.
If the Start Control parameter is set to Edge, verify the 1 input
terminal sees a transition from 0V to 24V after all faults have been
reset and the above conditions have been verified.
Verify no other motor control device is holding its permissive at 0. If it
is, force its permissive = 1 or temporarily remove it from the S811 and
purge it from the S811s device list.
Other QCPort Motor Control Remove all external QCPort devices, purge them from the S811s
device list and attempt a start from the DIM. If the start is not
Node
successful, see DIM category above. Once that start is successful,
reattach QCPort device(s) and retry start.
Fieldbus (DeviceNet,
Profibus, etc.)
Determine if the S811 can be started locally using the DIM.

Verify that the S811 was in AUTO when the fieldbus start was
attempted (all motor control devices having their L bits = 0).
Verify no other motor control device is holding its permissive at 0. If it
is, force its permissive = 1 or temporarily remove it from the S811 and
purge it from the S811s device list.
Unplugging any source of motor control from QCPort will require that it be purged from the S811s motor control command
device list (press and hold the S811s recessed RESET button for six seconds).
2. The S811 Soft Starter trips during starting and never reaches bypass. Use the DIM
to determine the Device Status fault code and go to the Troubleshooting Fault Table,
Table 8-4, to find the corrective action for each fault code.
3. The S811 Soft Starter trips during running operation while bypass contactors are
engaged. Use the DIM to determine the Device Status fault code and go to the
Troubleshooting Fault Table to find the corrective action for each fault code.
4. The S811 Soft Starter trips after the stop is commanded. Use the DIM to determine the
Device Status fault code and go to the Troubleshooting Fault Table to find the corrective
action for each fault code.
5. The S811 Soft Starter stops sooner than expected during a soft stop. If the Soft Stop
Time is set too long for the motor loading, the motor will begin to stall when delaying
SCR firing reduces the voltage. The S811 Soft Starter will detect this stalling and end the
stop immediately and not set any faults.
MN03902002E
8-3

November 2006
Start
No
Off
Consult
Status LED OFF
Table, Table 8-2
What is the
condition of the
STATUS LED?
Is the S811
continually
resetting?
Yes
Is Channel 0
connected
to a network?
Red
Does the DIM

"Device Status"
indicate a
fault code?
Green
No
Yes
No
Disconnect Channel
0 from the Network
Yes
Consult
Status LED GREEN
Table, Table 8-3
Yes
Depress either
RESET Button
Does the
resetting stop?
No
Yes
Did the
fault clear?
Reset the Node ID,

Baud Rate, and
Mode on Channel 0.
Consult Resetting
the S811 Table
No
Consult
Fault Table
Is the DIM
connected and
Communicating
to the S811?
Yes
No
Cycle S811 24V DC
Control Power
After 30 seconds,
did the DIM
reconnect to the
S811?
No
Yes
Call Eaton
Support
Go to Start
End
Figure 8-2: Main Troubleshooting Flowchart #1
8-4
MN03902002E

November 2006
Table 8-2: Troubleshooting Status LED OFF

Symptom/Indication
Possible Problem
Possible Solution
All LEDs never illuminate
The terminal block screws are not

secure, not connected to proper
terminals, reversed polarity.
Possible Control Board failure.
Check control wiring. Verify the

S811 24V DC power is present on
the terminal block, the polarity is
correct, and all terminals are tight.
Possible fatal device failure.
Status LED never

Status LED is defective.
illuminates but CH0 and CH1
LEDs are actively flashing
S811 can operate properly with a

non-operational LED. Use DIM to
observe the fault status of the S811.
Status LED and CH1 LED

Communications Firmware failure.
never illuminate, CH0 LED is
constantly illuminated
CH0, CH1 LEDs never

illuminate, Status LED
illuminates
LED failure, communication failure S811 may still operate properly

on the Port.
with a non-operational LED.
Table 8-3: Troubleshooting Status LED GREEN

Symptom/Indication
Possible Problem
Status LED green but S811 is Terminal block Hand input is low.
not responding to Start from
field wiring
Possible Solution
Check control wiring. To assert local
control apply a constant 24V to
the terminal block Hand input
terminal 3.
Status LED green but S811 is 24V is not being applied to the field Verify if the soft starter is
not responding to Start from wiring Start, Jog or Permissive
configured for Level sensitive or
field wiring
terminal.
Edge sensitive field wiring.
If commanding Start or Jog with
Level Sensitive Inputs: Check
field wiring. Make sure terminal P,
terminal 1, and terminal 3 have
24V applied.
If commanding Start with Edge
Sensitive inputs: Make sure
terminal 1 cycles from low to
high while P and terminal 3
remain high.
Status LED green but S811 is A network device or field wiring is
not responding to Start from holding permissive low.
field wiring, DIM or network
MN03902002E
Make the field wiring permissive on

the S811 and any cover controls are
at 24V. Verify all hand control
devices are sending permissive. A
0V permissive on any motor control
device will inhibit a start or stop a
running motor.
8-5

November 2006
Fault Codes
Table 8-4: Troubleshooting Fault Table
8-6
Fault
Code Possible Problem
Possible Solution
Firmware Incompatibility or Hardware failure.
Call Eaton support.
Internal Communications Fault

Communications to DSP have been
interrupted. Possible electrical noise or
hardware failure.
Try a 24V DC control voltage power cycle to

attempt to clear problem. Verify that the S811
is properly grounded. Call Eaton support if the
problem persists.
Low Control Voltage Fault The external 24V

power supply voltage is dropping below the
minimum required to control the motor.
Use recommended 24V power supplies with

enough current sourcing capability to close
contactors. Verify correct wire size used to
connect power supply to S811. (See power
supply specification for more details.) Verify
connections are secure.
Power Pole Over Temperature Fault The S811

has detected the internal SCR temperature is
excessive. Operating environment above
specified maximum temperature, ventilation
holes blocked, fans are not operational, starts
per hour exceed specifications, sensor failure
on circuit board, bypass contactor(s) failed to
close.
Ventilate to specified maximum temperatures,

clear obstructions, verify fans are operational,
verify control system is not exceeding the
specified maximum starts per hour.
Phase Loss Fault Extreme phase imbalance

condition. Incoming phase disconnected,
blown fuse.
Repair broken connection, replace fuse.
Phase Imbalance Fault The imbalance of the

incoming phases exceeds the trip threshold.
Correct imbalance problem with mains.

Increase the xx Imbalance Fault xx parameters
or disable the fault if the other issues cannot be
resolved. Make sure your system can tolerate
the imbalance.
Under Load Fault Current supplied to the

motor is below trip threshold. Linkage or belt
driven by motor is broken, a clutch or other
load engagement device is not operating, the
motor is not loaded to the trip current.
Repair/replace broken belts, linkage, or clutch,

and/or increase load. Reduce Low I Trip % FLA
to an acceptable value (0% will disable).
10
Over Current Fault only active in bypass if the Disconnect power from S811 and any other
Jam Fault is disabled. Current exceeds the fault equipment. Remove obstruction in motor drive
threshold.
train. Verify S811 is properly sized for the
application.
11
Jam Fault While in bypass an obstruction has Disconnect power from S811 and any other
slowed or stalled the motor resulting in
equipment and remove obstruction. Jam Fault
extreme motor current.
can be disabled if trips occur during normal
operation. Over Current Fault will provide
protection at a higher current threshold.
13
Bypass Failure Fault S811 detected that the

Verify control power and wire size meets
internal bypass contact(s) did not close.
specifications. Reduce shock or vibration. Call
Possibly opened due to excessive shock or 24V Eaton support if the problem persists.
DC control voltage sag (insufficient voltage to
maintain contact closure).
MN03902002E

November 2006
Table 8-4: Troubleshooting Fault Table, continued

Fault
MN03902002E
Possible Solution
14
Overload Fault Motor has been overloaded

for an extended period of time.
Reduce the motors load. Verify the Overld Trip

FLA and/or Ovrld Trip Class if the overloads are
infrequent and are set to match the motor and
system. Note: Exceeding nameplate ratings
will shorten equipment life. If fault happens
during motor start: verify the control system is
not exceeding the specified maximum starts
per hour. Increase the initial torque to bring the
motor up to speed faster.
18
Instantaneous Over Current Fault Starting

current excessive. Load too great.
Reduce starting load, increase soft starter

capacity (be sure model ratings can handle
current demands). Call Eaton support for
application assistance.
32
Internal NV Memory Fault Internal memory

error.
Call Eaton support.
36
Communications Loss Stop Fault

Communications to a remote network
controller was lost while motor was running.
Device was disconnected or the connection
broken.
Reattach network controller, replace

connection cable. Call Eaton support if the
problem persists.
38
Temperature Sensor Fault Temperature

sensor or interconnection failure.
Call Eaton support. Fault can be disabled, but

S811 will not be protected against failures
caused by excessive internal temperatures.
39
Internal CPU Fault Firmware Incompatibility

or Hardware failure.
Call Eaton support.
42
Under Voltage Fault Incoming AC line voltage Connect to correct supply voltage. Verify Motor
below trip threshold. Device connected to
Rated Volt is set to correct value. It may be
incorrect mains supply voltage.
necessary to reduce this setting for soft mains.
43
Over Voltage Fault Incoming AC line voltage

above trip threshold. Device connected to
incorrect mains supply voltage.
44
Motor Voltage Phase Reversal Fault incoming Set Phase Sequence to match incoming
line phase rotation sequence opposite of
sequence. If motor is turning in wrong
device setting.
direction swap two motor connection leads. If
mains leads need to be changed, swap
incoming leads and set Phase Sequence to
match incoming sequence. If an upstream
reverser is used, disable Phase Rev Fault.
55
Motor Control Command Device Missing Fault Re-attach motor control command device and
A motor control command device (DIM,
reset the fault. If the motor command device is
Cover Control, or similar device) was removed. to be permanently removed, purge it from the
S811s motor control command device list
(press and hold the recessed RESET button on
the front of the S811 for six seconds). The
STATUS LED will change to amber when the
action has started and any detached motor
control device has been removed from the
S811s list.
56
Internal Communications Fault 2 The motor

was stopped because of an internal
communications error. Possible electrical noise
or hardware failure.
Connect to correct supply voltage. Verify Motor

Rated Volt is set to correct value. It may be
necessary to increase this setting for high
mains.
Try a 24V DC control voltage power cycle to

attempt to clear problem. Verify the S811 is
properly grounded. Call Eaton support if the
problem persists.
8-7

November 2006
Table 8-4: Troubleshooting Fault Table, continued

Fault
Possible Solution
57
Internal Program Memory Fault one or more Cycle 24V DC power to the S811. Call Eaton
internal memory locations have been
support if fault persists.
corrupted.
58
SCR Not Firing Fault SCR is not conducting

Re-apply lost phase. Review S811 application.
when gated. Incoming phase lost. Special
Call Eaton support if problem persists.
application undersized or high impedance
motor, SCR malfunctioning, circuitry damaged
by megger testing.
59
Shorted SCR fault SCR is shorted from over

current abuse, bypass contactor welded shut,
application/configuration issues.
60
SCR Over Current Fault Excessive SCR

Increase Soft Start Time and/or Initial Torque.
Current prior to bypass. Only active when Stall Reduce starting load. Verify S811 is properly
Fault is disabled. Motor should be up to speed sized.
prior to bypass.
61
Mains AC Voltage Loss Fault fuses blown,

disconnect open, or breaker tripped.
Replace fuses, close disconnect, or reset

breaker.
63
Motor Stall Fault S811 could not engage the

bypass contactors at the end of the motor start
time because the start current was too high.
Motor did not reach full speed during the start
time.
Lengthen Soft Start Time and/or increase Initial

Torque. Loads that are heavily loaded during a
start such as fans will often need an initial
torque setting much greater than the factory
default.
64
Voltage Zero Cross Lost Fault Mains lost,

phase L1 or L3 lost.
Restore mains or lost phases. Call Eaton

support if problem persists.
Call Eaton support if problem persists.
Table 8-5: Resetting the S811

#1 Place all DIP switches on the front cover of the S811 in the OFF position
#2 Using the table below, toggle (ON-OFF) the indicated switch 5 times to perform the desired Reset
#3 After the reset is complete, set the DIP switches back to the desired QCPort Node ID (1-63)
8-8
Switch 1
Factory Reset (Reset to default Factory (Out-of-Box) state)
Switch 2
Application Configuration Reset (Resets all application parameters to

defaults. Leaves QCP network parameters unchanged.)
Switch 4
Commission Reset (Reset Mode and Baud Rate only)
Switch 8
Network Config Reset (Reset Node ID, Baud and Mode only)
MN03902002E

November 2006
Chapter 9 Parts and Service

Renewal Parts
Table 9-1: DIM Digital Interface Module Renewal Parts
Description
Catalog Number
DIM for S811 Soft Starter
EMA91
12-Pin Locking Terminal Block
EMA75L
Service
For additional information on this product, please call our Customer Support Center at:
1-800-356-1243 or visit our web site at: www.EatonElectrical.com.
For technical assistance, please contact the Technical Resource Center at (800) 809-2772.
Service and repair is available from Eaton or several factory authorized regional service
centers. Please contact Eatons Product Integrity Center at (800) 345-0434 for the location
nearest to you.
For field service or start-up assistance 24 hours a day, 7 days a week, please call
(800) 498-2678.
MN03902002E
9-1

November 2006
9-2
MN03902002E

November 2006
Appendix A Parameters
Parameter List
User
Display Mode

3 Line Currents
XXXX
L1 Amp
XXXX
L1 Amp
XXXX
L1 Amp
JOG
RESET
H->A
NEXT
ESC
THEN
PREV
OR
OR
ESC
ESC
Monitoring
Diagnostics
Soft Start Confg
Overload Config
Protection Setup
Network Setup
Network Status
LCD DIM Setup
PREV
NEXT
ENTER
ESC
PREV
NEXT
ENTER
ESC
ENTER
PREV
NEXT
ENTER
ESC
ENTER
PREV
NEXT
ENTER
ESC
ENTER
PREV
NEXT
ENTER
ESC
ENTER
PREV
NEXT
ENTER
ESC
ENTER
PREV
NEXT
ENTER
ESC
ENTER
PREV
NEXT
ENTER
ESC
ENTER
ENTER
ESC
ESC
ESC
ESC
ESC
ESC
ESC
ESC
Parameter
List
Parameter
List
Parameter
List
Parameter
List
Parameter
List
Parameter
List
Parameter
List
Parameter
List
Parameter Edit Mode
Figure A-1: Navigation Overview
MN03902002E
A-1

November 2006
Monitoring Menu
To
User Display Mode
ESC

Monitoring
PREV
NEXT
ENTER
NEXT
To
Diagnostics
Menu
ESC
ENTER
ESC
Table A-1: Monitoring Menu 1
Parameter
Units
Access Level
3 Line Currents
Amps
3 Pole Voltages
Volts
Thermal Memory
Current as % FLA
Pole Temp C
DC Cntrl Voltage
Volts
Device Temp C
Start Count
Starts
3 Pole Currents
Amps
10
Ave Pole Current
Amps
11
Ave Line Current
Amps
Note:
PREV
The button under the PREV Soft Key moves up one line.
NEXT
The button under the NEXT Soft Key moves down one line.
Note: See Appendix I for data parameter descriptions.
A-2
MN03902002E

November 2006
Diagnostics Menu
To
User Display Mode
ESC

Diagnostics
To
Monitoring
Menu
PREV
PREV
NEXT
ENTER
NEXT
To
Soft Start
Confg
Menu
ESC
ENTER
ESC
Table A-2: Diagnostics Menu 2

Parameter
Units
Access Level
Device Status
Fault/Warn List
Fault/Warn Queue
Motor Fault Bits
Motor Status
Motor Control
Breaker Status
Note:
PREV
NEXT
MN03902002E
A-3

November 2006
Soft Start Config Menu

To
User Display Mode
ESC

Soft Start Confg
To
Diagnostics
Menu
PREV
PREV
NEXT
ENTER
NEXT
To
Overload
Config
Menu
ESC
ENTER
ESC
Table A-3: Soft Start Confg Menu 3

Parameter
Units
Min
Max
Default
Access
Level
Start Method
Soft Start Time
Sec
0.5
180
20
Initial Torque
100
45
Pump Stop Time
Sec
120
10
Soft Stop Time
Sec
60
Kick Start Time
Sec
Kick Start Torq
100
Start Control
Reset Mode
10
Relay1 Config
Relay2 Config
11
Note:
PREV
NEXT
A-4
MN03902002E

November 2006
Overload Config Menu

To
User Display Mode
ESC

Overload Config
To
Soft Start
Confg
Menu
PREV
PREV
NEXT
ENTER
To
Protection
Setup
Menu
NEXT
ESC
ENTER
ESC
Table A-4: Overload Config Menu 4

Parameter
Units
Min
Max
Default
Access
Level
Overld Trip FLA
Amps
12
1000
21
Ovrld Trip Class
30
20
Overload Fault
Ovld On Start
Note:
Sec
PREV
NEXT
MN03902002E
A-5

November 2006
Protection Setup Menu

To
User Display Mode
ESC

Protection Setup
To
Overload
Config
Menu
PREV
PREV
NEXT
ENTER
NEXT
To
Network
Setup
Menu
ESC
ENTER
ESC
Table A-5: Protection Setup Menu 5

Parameter
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
Note:
Units
Phase Sequence
Phase Rev Fault
Motor Rated Volt
Low Volt Trip
Low Volt Level
Low Volt Trip Dly
Hi Volt Trip
Hi Volt Level
Hi Volt Trip Dly
V Imbal Trip Lev
V Imbal Trip Dly
Phase Loss Fault
Phase Loss % Trp
Phase Loss Trip Dly
Low I Trip % FLA
Phase Imb Fault
I Imbal Trip Lev
I Imbal Trip Dly
SCR Short Fault
SCR Conduct Fault
Jam Fault
Stall Fault
Temp Sense Fault
Volts
%
Sec
%
Sec
%
Sec
%
Sec
%
%
Sec
Min
Max
Default
Access
Level
0
0
115
0
1
1
0
101
1
1
1
0
1
1
0
0
1
1
0
0
0
0
0
1
1
600
1
99
60
1
120
60
100
60
1
100
60
100
1
100
60
1
1
1
1
1
0
0
480
1
90
3
1
110
3
6
0.5
1
80
0.5
6
1
40
0.5
1
1
1
1
1
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
2
PREV
NEXT
A-6
MN03902002E

November 2006
Network Setup Menu

To
User Display Mode
ESC

Network Setup
To
Protection
Setup
Menu
PREV
PREV
NEXT
ENTER
To
Network
Status
Menu
NEXT
ESC
ENTER
ESC
Table A-6: Network Setup Menu 6

Parameter
Units
Min
Max
Default
Access
Level
Language Select
Comm Loss Action
Mot Ctrl Timeout
mSec
Trans MC Timeout
mSec
Term Resistor
Baud Rate
Device Mode
Production Intvl
mSec
Consumpt Intvl
mSec
10
Production List
11
Consumption List
1
0
2000
2000
A 0 setting will disable this feature until the next factory reset.
Note:
PREV
NEXT
MN03902002E
A-7

November 2006
Network Status Menu

To
User Display Mode
ESC

Network Status
To
Network
Setup
Menu
PREV
PREV
NEXT
ENTER
NEXT
To
LCD DIM
Setup
Menu
ESC
ENTER
ESC
Table A-7: Network Status Menu 7

Parameter
Access Level
Firmware Version
Hardware Version
QCP Fault Status
Node ID
Device ID Tag
Slave Address
Production Dest
Device Identity
Config CRC
10
Parameter List
11
Language List
Note:
PREV
NEXT
A-8
MN03902002E

November 2006
LCD DIM Setup Menu

To
User Display Mode
ESC

LCD DIM Setup
To
Network
Status
Menu
PREV
PREV
NEXT
ENTER
ESC
ENTER
ESC
Table A-8: LCD DIM Setup Menu

Parameter
Units
Min
Max
Default
Access
Level
Access Level
Password
Access Timeout
600
User Var 1
100
User Var 1 Scale
User Var 1 Desc
User Var 1 Units
User Var 2
User Var 2 Scale
10
User Var 2 Desc
11
User Var 2 Units
12
Backlight Level
13
Backlight Time
14
Screen Contrast
15
Scan For Devices
16
Identify Node
17
Start Discovery
18
Reset-Soft
19
Reset-Factory
20
Reset-App Cfg
21
Reset-App Fault
0
Secs
600
3
3
3
3
Secs
300
15
Note: Contact Factory for more information on DIM Setup Parameters.
MN03902002E
A-9

November 2006
Table 6-5: LCD DIM Setup Menu, continued

Parameter
Units
Min
Max
Default
Access
Level
22
Reset-Commission
23
Clear Fault Que
24
Get Register
25
Set Register
26
Run Delay
27
Transient Source
28
Refresh Rate
29
Firmware Version
30
Term Resistor
Enabled
31
Inactive Timeout
Secs
0
65535
32
Fault Disp Time
Secs
30
33
Production Data
34
Consumption Data
35
Status
36
App Status
37
Motor Control
38
Motor Status
39
Device Temp C
40
Device Identity
41
Config CRC
42
Node ID
43
Device Mode
44
Baud Rate
45
Production Dest
46
Device ID Tag
LCD DIM
47
Production Intvl
mSec
100
48
Consumpt Intvl
mSec
2000
49
Language List
50
Language Select
Secs
mSec
0.3
Disabled
250
3
0
Do not set less than 10 seconds. Except: 0 setting disables timeout.
Note:
PREV
NEXT
Note: Contact Factory for more information on DIM Setup Parameters.
A-10
MN03902002E

November 2006
Appendix B Protection
Thermal Overload
The IT. Soft Starter features an electronic motor overload protection feature. This is intended
to protect the motor and power wiring against overheating caused by excessive current for
extended periods of time.
Entering the motor full load current rating, using the Overld Trip FLA parameter programs
trip current. It is programmable from 32% 100% of the units rated current.
Table B-1: Overload Adjustment Settings
Frame Size
Catalog
Number
S811N37xxx
11 37
19 65
S811N66xxx
20 66
35 114
S811R10xxx
32 105
55 182
S811R13xxx
42 135
73 234
S811T18xxx
56 180
97 311
S811T24xxx
75 240
130 415
S811T30xxx
95 304
164 526
S811U36xxx
112 360
193 623
S811U42xxx
131 420
227 727
156 500
270 865
S811V36xxx
112 360
193 623
S811V42xxx
131 420
227 727
S811V50xxx
156 500
270 865
S811V65xxx
203 650
352 1125
S811V72xxx
225 720
389 1246
S811V85xxx
265 850
458 1471
S811V10xxx
320 1000
554 1730
R
T
FLA Current Range for a

Line Connection
S811U50xxx
V

FLA Current Range for an

Inside-the-Delta Connection
Rating does not have IEC certification.

See Application Notes, Appendix E.
Note: Overload Trip FLA parameter is settable to any point within its range.
MN03902002E
B-1

November 2006
The thermal overload is designed to protect the motor from overheating caused by excessive
current. If the motor is overloaded, the current drawn rises and heats the motor. The FLA sets
the trip threshold and the trip class (5 to 30) is set with the Ovrld Trip Class parameter.
If the device trips on a thermal overload, an internal timer is started which inhibits a reset for
three minutes. After this timer expires, the device may be reset and the thermal fault is
cleared. At this point another internal timer is started, this timer is 26 x 3 or 48 minutes. If
another trip occurs before this timer expires, the reset inhibit time is increased to 6 minutes.
Once the trip level reaches 3, it will take 144 minutes to go back to level 2, then 96 minutes to
get back to level 1. To get from level 3 to a reset thermal overload at level 1, it takes 240
minutes without a trip. A reset thermal overload at level 1 means the next thermal overload
trip will have a 3-minute reset inhibit as in Table B-2.
Table B-2: Thermal Motor Overload Times
Trip
Level
Reset
Inhibit Time
Reset Time to Previous

Trip Level
3 minutes
6 minutes
96 minutes
9 minutes
144 minutes
Total 240 minutes to reset to level 1.
Cycling power on the device will NOT clear the thermal trip. The thermal memory and the
reset inhibit time are saved to the non-volatile memory. These values are reloaded when the
device boots and the timer is restarted at the full reset time. This means if the 3-minute
inhibit timer has been running two minutes, cycling power will require the user to wait the
full three minutes before a reset can clear the overload fault.
If the device is shut down when the overload fault is tripped, the temperature is also saved to
the non-volatile memory. If the device is left to cool and then powered, the temperature read
from the sensor is compared to the saved temperature. If the current temperature is 87% or
less of the saved temperature, a full thermal memory reset is initiated.
B-2
MN03902002E

November 2006
Overload Trip Curves

10000.0
115%
Class 5
1000.0
Class 10
Class 20
Time (Seconds)
Class 30
100.0
Class 30
Class 20
Class 10
Class 5
10.0
1.0
0
100
200
300
400
500
Percent FLA
600
700
800
900
Figure B-1: Overload Trip Curves
MN03902002E
B-3

November 2006
S811 and Motor Protection Features

The S811 implements the following protection features. Each protection feature is
individually configured and enabled by the user. Some of the features are designed to
protect the motor and others are for internal protection of the S811. A summary can be
found in Table B-17.
Motor Parameters
One or more of the motor protection features need the following motor parameters. The user
must input these values prior to enabling protection.
Table B-3: Motor Parameters Required for Protection
Setting
DIM Parameter Range
Step
Default
Rated Voltage (RMS Line-to-Line)
Motor Rated
Volt
Phase
Sequence
115 690
1 volt
480 volts
{ABC, ACB}
N/A
ABC
Phase Sequence
Instantaneous Over Current

When the bypass contactors are not engaged, the S811 monitors the maximum RMS value of
the three phase currents. The unit will trip with an instantaneous over current fault if the
maximum value exceeds six times the catalog FLA setting for 1.5 seconds. This internal
protection mechanism is most useful for protecting the S811 from starting motor too large
for its ratings.
Table B-4: Instantaneous Over Current Settings
Trip
DIM Parameter
Set Point
Default
Trip Threshold
Trip Delay
Not User Settable

Not User Settable
6x catalog FLA
1.5 Seconds
N/A
N/A
Motor Stall
The S811 monitors the maximum RMS value of the three phase currents. The unit will trip
with a motor stall fault if the stall fault is enabled and the maximum RMS value exceeds two
times the FLA setting when the start time setting expires.
Table B-5: Motor Stall Settings
Trip
DIM Parameter
Set Point
Default
Trip Enable
Trip Threshold
Stall Fault
Not User Settable
{On, Off}
2x FLA
On
N/A
SCR Over Current

The SCR over current trip is only active if the stall fault trip is disabled. The S811 monitors the
maximum RMS value of the three phase currents. The unit will trip with a SCR over current
fault if the stall fault is disabled and the maximum RMS value exceeds three times the FLA
setting when the start time setting expires.
Table B-6: SCR Over Current Settings
B-4
Trip
DIM Parameter
Set Point
Default
Trip Threshold
Not User Settable
3x FLA
N/A
MN03902002E

November 2006
Motor Jam
When the bypass contactors are closed, the S811 monitors the maximum RMS value of the
three phase currents. The unit will trip with a motor jam fault if the jam trip is enabled and the
maximum RMS value exceeds three times the FLA setting for 1.5 seconds.
Table B-7: Motor Jam Settings
Trip
DIM Parameter
Set Point
Default
Trip Enable
Trip Threshold
Trip Delay
Jam Fault
Not User Settable
Not User Settable
{On, Off}
3x FLA
1.5 Seconds
On
N/A
N/A
Motor Over Current

The motor over current trip is active only if the jam fault trip is disabled. When the bypass
contactors are closed, the S811 monitors the maximum RMS value of the three phase
currents. The unit will trip with a motor over current fault if the maximum RMS value exceeds
four times the catalog FLA for the class dependent trip delay.
Table B-8: Motor Over Current Settings
Trip
DIM Parameter
Set Point
Default
Trip Threshold
Trip Delay
Class 5
Class 10
Class 20
Class 30
Not User Settable

Not User Settable
4x Catalog FLA
N/A
N/A
2.0 seconds
4.0 seconds
6.0 seconds
8.0 seconds
Motor Under Load

When the bypass contactors are closed, the S811 monitors the average value of the three
phase currents as a percent of FLA. The unit will trip with a motor under load fault if the
percent FLA value falls below the trip threshold for greater than two seconds.
Table B-9: Motor Under Load Settings
Trip
DIM Parameter
Set Point
Step
Default
Trip Threshold
Trip Delay
Low I Trip % FLA

Not User Settable
1 100%
2.0 Seconds
1%
N/A
6%
N/A
Phase Imbalance Current

NEMA defined current imbalance is calculated using the following equation:
Percent Imbalance = 100 * (max deviation from average / average)
The S811 monitors the current imbalance when the motor is running. The unit will trip with a
motor phase imbalance fault if the current imbalance trip is enabled, the percent imbalance
exceeds the trip threshold for the trip delay and the current is greater than the FLA trip
setting.
Table B-10: Current Imbalance Settings
MN03902002E
Trip
DIM Parameter
Set Point
Step
Default
Trip Enable
Trip Threshold
Trip Delay
Phase Imb Fault

I Imbal Trip Lev
I Imbal Dly
{On, Off}
1 100%
0.0 60.0
Seconds
N/A
1%
0.1 Second
On
40%
0.5 Second
B-5

November 2006
Phase Loss
NEMA defined current imbalance is calculated using the following equation:
The S811 monitors the current imbalance when the motor is running. Phase loss is an
extreme case of current imbalance. The unit will trip with a motor phase loss fault if the
phase loss trip is enabled, the percent imbalance exceeds the trip threshold for the trip delay
and current increases above FLA trip setting.
Table B-11: Phase Loss Settings
Trip
DIM Parameter
Set Point
Step
Default
Trip Enable
Trip Threshold
Trip Delay
Phase Loss Fault

Phase Loss % Trp
Phase Loss Dly
{On, Off}
1 100%
0.0 60.0
Seconds
N/A
1%
0.1 Second
On
80%
0.5 Second
Motor Voltage Phase Reversal

The S811 monitors the phase voltages to determine the incoming phase sequence (ABC or
ACB). If the monitored sequence differs from the Incoming Phase Sequence parameter
setting, a motor phase reversal fault is issued. The phase reversal trip will need to be
disabled when using an upstream reverser.
Table B-12: Motor Voltage Phase Reversal Settings
Trip
DIM Parameter
Step
Default
Trip Enable
Phase Rev Fault
{On, Off}
On
Phase Imbalance Voltage

NEMA defined voltage imbalance is calculated using the following equation:
The S811 monitors the voltage imbalance when the motor is off and checks the value just
prior to starting to determine if a fault shall be issued. The unit will trip with a motor phase
imbalance fault if the phase imbalance trip is enabled and the percent imbalance has
exceeded the trip threshold for the trip delay.
Table B-13: Voltage Imbalance Settings
B-6
Trip
DIM Parameter
Set Point
Step
Default
Trip Enable
Trip Threshold
Trip Delay
Phase Imb Fault

V Imbal Trip Lev
V Imbal Dly
{On, Off}
1 100%
0.0 60.0
Seconds
N/A
1%
0.1 Second
On
6%
0.5 Second
MN03902002E

November 2006
Under Voltage
The S811 monitors the minimum RMS value of the three phase voltages. The unit will trip
with a motor under voltage fault if the under voltage trip is enabled and the minimum RMS
value drops below the trip threshold for the trip delay. Note that the S811 will not generate an
under voltage trip when the motor is starting.
Table B-14: Under Voltage Settings
Trip
DIM Parameter
Set Point
Step
Default
Trip Enable
Trip Threshold
Trip Delay
Low Volt Trip

Low Volt Level
Low Volt Trip Dly
{On, Off}
1 99% Rated
0.0 60.0
Seconds
N/A
1%
0.1 Second
On
90%
3.0 Second
Over Voltage
The S811 monitors the maximum RMS value of the three phase voltages. The unit will trip
with a motor over voltage fault if the over voltage trip is enabled and the maximum RMS
value rises above the trip threshold for the trip delay.
Table B-15: Over Voltage Settings
Trip
DIM Parameter
Set Point
Step
Default
Trip Enable
Trip Threshold
Hi Volt Trip
Hi Volt Level
N/A
1%
On
110%
Trip Delay
Hi Volt Trp Dly
{On, Off}
101 120
%Rated
0.0 60.0
Seconds
0.1 Second
3.0 Second
Mains Faults
If a start is commanded and voltage mains are not present or are not in a safe range for the
S811 to attempt a start, a fault will be generate according to the following table.
Table B-16: Fault Generation
MN03902002E
Fault
Condition
Mains Loss
Motor Under Voltage
Motor Over Voltage
Average RMS of three phase voltages is less than 80 volts

Minimum phase RMS voltage is less than 80 volts
Maximum phase RMS voltage is greater than 800 volts
B-7

November 2006
Table B-17: S811 Protection Faults

Fault
Active
Trip
DIM Parameter
Set Point
Step
Default
#18 Inst Over

Current
On SCRs
#63 Motor Stall
End of start time

setting
#60 SCR Over

Current
Not User Settable

Not User Settable
Stall Fault
Not User Settable
Not User Settable
6x FLA
1.5 Seconds
{On, Off}
2x FLA
3x FLA
N/A
N/A
N/A
N/A
N/A
N/A
N/A
On
N/A
N/A
#11 Motor Jam
End of start time

setting (stall
disabled)
Bypass engaged
Threshold
Delay
Enable
Threshold
Threshold
#10 Motor Over

Current
Bypass engaged
(Jam Disabled)
Enable
Threshold
Delay
Threshold
Delay Class
5
10
20
30
Threshold
Delay
Enable
Threshold
Delay
Jam Fault
Not User Settable
Not User Settable
Not User Settable
Not User Settable
{On, Off}
3x FLA
1.5 Seconds
4x Catalog FLA
N/A
N/A
N/A
N/A
N/A
On
N/A
N/A
N/A
N/A
1%
N/A
N/A
1%
0.1
Second
N/A
1%
0.1
Second
N/A
6%
N/A
On
40%
0.5
Second
On
80%
0.5
Second
On
#9 Motor Under
Load
Bypass engaged
#7 Current
Imbalance
Motor energized
#6 Phase Loss
Motor energized
Enable
Threshold
Delay
Phase Loss Fault

Phase Loss % Trp
Phase Loss Dly
#44 Phase
Reversal
Mains Present;
when monitored
sequence differs
from Incoming
Phase Sequence
parameter
When start is
attempted
Enable
Phase Rev Fault
Enable
Threshold
Delay
Phase Imb Fault

V Imbal Trip Lev
V Imbal Dly
#42 Under Voltage Bypass engaged
Enable
Threshold
Delay
Low Volt Trip

Low Volt Level
Low Volt Trip Dly
#43 Over Voltage
Enable
Threshold
Hi Volt Trip
Hi Volt Level
Delay
Hi Volt Trp Dly
Threshold
#7 Voltage
Imbalance
#61 Mains Loss

#42 Mains Low
#43 Mains High
B-8
Motor energized
When start is
attempted
When start is
attempted
When start is
attempted
Low I Trip % FLA

Not User Settable
Phase Imb Fault
I Imbal Trip Lev
I Imbal Dly
2.0 seconds
4.0 seconds
6.0 seconds
8.0 seconds
1 100%
2.0 seconds
{On, Off}
1 100%
0.0 60.0
Seconds
{On, Off}
1 100%
0.0 60.0
Seconds
{On, Off}
N/A
1%
0.1
Second
N/A
1%
0.1
Second
N/A
1%
On
6%
0.5
Second
On
90%
3.0
Second
On
110%
Not User Settable
{On, Off}
1 100%
0.0 60.0
Seconds
{On, Off}
1 99% Rated
0.0 60.0
Seconds
{On, Off}
101 120
%Rated
0.0 60.0
Seconds
80 volts
0.1
Second
N/A
3.0
Second
N/A
Threshold
Not User Settable
80 volts
N/A
N/A
Threshold
Not User Settable
800 volts
N/A
N/A
MN03902002E

November 2006
Appendix C Ratings, Cooling and Power Losses for a Line Connected

Motor
Horsepower and kW Ratings
Standard Duty Ratings
Table C-1: 15 Second Ramp, 4 Starts per Hour, 300% Current Limit @ 40C
Three-Phase Motors
kW Rating (50 Hz)
Max.
Current 230V
Frame Size N
37
10
66
18.5
Frame Size R
105
30
135
40
Frame Size T
180
51
240
75
304
90
Frame Size U
360
110
420
129
500
150
Frame Size V
360
110
420
129
500
150
650
200
720
220
850
257
1000
277

hp Rating (60 Hz)

200V
230V
1.0SF 1.15SF 1.0SF
460V
1.0SF
575 690V
Catalog
1.0SF 1.15SF Number
380
400V
440V
18.5
30
18.5
37
10
20
10
15
10
20
10
20
25
50
20
40
30
60
30
50
S811N37xxx
S811N66xxx
55
63
59
80
30
40
25
30
40
50
30
40
75
100
60
75
100
125
75
100
S811R10xxx
S811R13xxx
90
110
160
110
147
185
60
75
100
50
60
75
60
75
100
60
75
100
150
200
250
125
150
200
150
200
300
150
200
250
S811T18xxx
S811T24xxx
S811T30xxx
185
220
257
220
257
300
125
150
150
100
125
150
150
175
200
125
150
150
300
350
400
250
300
350
350
450
500
300
350
450
S811U36xxx
S811U42xxx
S811U50xxx
185
220
257
355
400
475
525
220
257
300
425
450
500
50
125
150
150
250
100
125
150
200
150
175
200
250
300
350
400
125
150
150
200
250
300
350
300
350
400
500
600
700
800
250
300
350
450
500
600
700
350
450
500
600
700
900
900
300
350
450
500
600
700
800
S811V36xxx
S811V42xxx
S811V50xxx
S811V65xxx
S811V72xxx
S811V85xxx
S811V10xxx
1.15SF
1.15SF

500A rating does not have IEC certification.
MN03902002E
C-1

November 2006
Three-Phase Motors
kW Rating (50 Hz)
Max.
Current 230V
Frame Size N
34
9
63
15
Frame Size R
96
25
120
33
Frame Size T
150
45
215
63
278
80
Frame Size U
320
90
380
110
460
140
Frame Size V
320
90
380
110
460
140
610
185
680
200
810
250
890
290

380
400V
440V
hp Rating (60 Hz)

200V
230V
1.0SF 1.15SF 1.0SF
1.15SF
460V
1.0SF
1.15SF
575 690V
Catalog
1.0SF 1.15SF Number
15
30
18.5
33
10
20
7-1/2
15
10
20
10
20
25
40
20
40
30
60
25
50
S811N37xxx
S811N66xxx
45
63
55
63
30
40
25
30
30
40
30
40
75
75
60
75
75
100
75
100
S811R10xxx
S811R13xxx
80
110
147
90
132
160
50
60
75
40
60
75
50
75
100
50
60
75
100
150
200
100
150
200
150
200
250
125
150
250
S811T18xxx
S811T24xxx
S811T30xxx
160
200
250
185
220
280
100
125
150
75
100
125
125
150
150
100
125
150
250
300
350
200
250
300
300
350
450
250
300
400
S811U36xxx
S811U42xxx
S811U50xxx
160
200
250
315
375
450
510
185
220
280
375
445
500
560
100
125
150
250
75
100
125
150
200
125
150
150
200
250
300
400
100
125
150
200
200
300
350
250
300
350
500
600
700
700
200
250
300
450
500
600
600
300
350
450
600
700
900
900
250
300
400
500
600
700
700
S811V36xxx
S811V42xxx
S811V50xxx
S811V65xxx
S811V72xxx
S811V85xxx
S811V10xxx

C-2
MN03902002E

November 2006
Three-Phase Motors
kW Rating (50 Hz)
Max.
Current 230V
Frame Size N
34
9
63
15
Frame Size R
96
25
120
33
Frame Size T
150
45
215
63
278
80
Frame Size U
320
90
380
110
460
140
Frame Size V
320
90
380
110
460
140
610
185
680
200
830
257
960
302

380
400V
440V
hp Rating (60 Hz)

200V
230V
1.0SF 1.15SF 1.0SF
1.15SF
460V
1.0SF
1.15SF
575 690V
Catalog
1.0SF 1.15SF Number
15
30
18.5
33
10
20
7-1/2
15
10
20
10
20
25
40
20
40
30
60
25
50
S811N37xxx
S811N66xxx
45
63
55
63
30
40
25
30
30
40
30
40
75
75
60
75
75
100
75
100
S811R10xxx
S811R13xxx
80
110
147
90
132
160
50
60
75
40
60
75
50
75
100
50
60
75
100
150
200
100
150
200
150
200
250
125
150
250
S811T18xxx
S811T24xxx
S811T30xxx
160
200
250
185
220
280
100
125
150
75
100
125
125
150
150
100
125
150
250
300
350
200
250
300
300
350
450
250
300
400
S811U36xxx
S811U42xxx
S811U50xxx
160
200
250
315
375
450
510
185
220
280
375
445
500
540
100
125
150
250
75
100
125
150
200
125
150
150
200
250
300
350
100
125
150
200
200
300
300
250
300
350
500
600
700
800
200
250
300
450
500
600
700
300
350
450
600
700
900
900
250
300
400
500
600
700
800
S811V36xxx
S811V42xxx
S811V50xxx
S811V65xxx
S811V72xxx
S811V85xxx
S811V10xxx

MN03902002E
C-3

November 2006
Three-Phase Motors
kW Rating (50 Hz)
Max.
Current 230V
Frame Size N
21
5.5
42
11
Frame Size R
60
15
80
22
Frame Size T
115
33
150
45
192
55
Frame Size U
280
80
340
110
380
110
Frame Size V
280
80
340
110
380
110
420
129
480
147
590
180
650
205

380
400V
440V
hp Rating (60 Hz)

200V
230V
1.0SF 1.15SF 1.0SF
1.15SF
460V
1.0SF
1.15SF
575 690V
Catalog
1.0SF 1.15SF Number
10
18.5
11
22
5
10
5
10
5
15
5
10
15
30
10
25
15
40
15
30
S811N37xxx
S811N66xxx
30
40
33
45
15
25
15
20
20
30
15
25
40
60
40
50
50
75
50
60
S811R10xxx
S811R13xxx
59
80
100
63
90
110
30
50
60
30
40
50
40
50
60
30
50
60
75
100
150
75
100
125
100
150
200
100
125
150
S811T18xxx
S811T24xxx
S811T30xxx
150
180
200
160
200
220
75
100
125
75
100
100
100
125
150
75
100
125
200
250
300
200
200
250
250
350
350
250
300
300
S811U36xxx
S811U42xxx
S811U50xxx
150
180
200
220
257
315
370
160
200
220
257
295
375
415
75
100
125
150
150
200
250
75
100
100
125
150
150
200
100
125
150
150
200
200
250
75
100
125
150
150
200
200
200
250
300
350
400
500
500
200
200
250
300
350
400
450
250
350
350
450
500
600
600
250
300
300
350
450
500
500
S811V36xxx
S811V42xxx
S811V50xxx
S811V65xxx
S811V72xxx
S811V85xxx
S811V10xxx

C-4
MN03902002E

November 2006
Three-Phase Motors
kW Rating (50 Hz)
Max.
Current 230V
Frame Size N
29
7.5
49
12.5
Frame Size R
73
18.5
94
25
Frame Size T
155
45
219
63
280
80
Frame Size U
345
100
405
110
Frame Size V
345
100
405
110
465
140
530
160
590
180
651
200
754
220
380
400V
440V
hp Rating (60 Hz)

200V
230V
1.0SF 1.15SF 1.0SF
1.15SF
460V
1.0SF
1.15SF
575 690V
Catalog
1.0SF 1.15SF Number
12.5
22
15
25
7-1/2
15
7-1/2
10
10
15
7-1/2
15
20
30
15
30
25
40
20
40
S811N37xxx
S811N66xxx
37
45
40
55
20
30
20
25
25
30
20
30
50
60
40
60
60
75
60
75
S811R10xxx
S811R13xxx
80
110
150
90
132
160
50
60
75
40
60
75
60
75
100
50
60
75
100
150
200
100
150
200
150
200
250
125
150
250
S811T18xxx
S811T24xxx
S811T30xxx
185
200
200
250
100
125
100
100
125
150
100
125
250
300
200
250
350
400
300
350
S811U36xxx
S811U42xxx
185
200
250
280
315
355
400
200
250
280
335
375
425
465
100
125
150
150
200
100
100
125
150
150
125
150
150
200
100
125
150
150
200
250
300
350
450
500
600
600
200
250
300
350
400
450
500
350
400
450
500
600
700
800
300
350
400
450
500
600
700
S811V36xxx
S811V42xxx
S811V50xxx
S811V65xxx
S811V72xxx
S811V85xxx
S811V10xxx
MN03902002E
C-5

November 2006
Three-Phase Motors
kW Rating (50 Hz)
Max.
Current 230V
Frame Size N
21
5.5
40
11
Frame Size R
55
15
75
22
Frame Size T
151
45
215
63
264
80
Frame Size U
300
90
340
100
Frame Size V
300
90
340
100
380
110
420
129
460
140
500
150
560
160
hp Rating (60 Hz)

200V
230V
1.0SF 1.15SF 1.0SF
460V
1.0SF
575 690V
Catalog
1.0SF 1.15SF Number
380
400V
440V
10
18.5
12.5
22
5
10
5
10
5
10
5
10
15
30
10
25
15
30
15
30
S811N37xxx
S811N66xxx
25
37
30
45
15
20
15
20
20
25
15
20
40
50
30
50
50
60
40
60
S811R10xxx
S811R13xxx
80
110
140
90
132
160
50
60
75
40
60
75
50
75
100
50
60
75
100
150
200
100
150
150
150
200
250
125
150
200
S811T18xxx
S811T24xxx
S811T30xxx
160
180
185
200
100
100
75
100
100
125
100
100
200
250
200
200
300
350
250
300
S811U36xxx
S811U42xxx
160
180
200
220
250
257
277
185
200
220
257
280
300
325
100
100
125
150
150
150
200
75
100
100
125
125
150
150
100
125
150
150
150
200
250
100
100
125
150
150
150
200
200
250
300
350
350
400
500
200
200
250
300
300
350
400
300
350
350
450
450
500
600
250
300
300
350
400
450
500
S811V36xxx
S811V42xxx
S811V50xxx
S811V65xxx
S811V72xxx
S811V85xxx
S811V10xxx
1.15SF
1.15SF
C-6
MN03902002E

November 2006
Severe Duty Ratings

Table C-7: > 30 Second Ramp, > 4 Starts per Hour or >300% Current Limit
Three-Phase Motors
kW Rating (50 Hz)
Max.
Current 230V
Frame Size N
22
5.5
42
11
Frame Size R
65
15
80
22
Frame Size T
115
33
150
45
192
55
Frame Size U
240
75
305
90
Frame Size V
240
75
305
90
365
110
420
129
480
147
525
160
575
172
380
400V
440V
hp Rating (60 Hz)

200V
230V
1.0SF 1.15SF 1.0SF
1.15SF
460V
1.0SF
575 690V
Catalog
1.15SF 1.0SF 1.15SF Number
10
18.5
11
22
5
10
5
10
7-1/2
15
5
10
15
30
10
25
20
40
15
30
S811N37xxx
S811N66xxx
30
40
33
45
15
25
15
20
20
30
15
25
50
60
40
50
50
75
50
60
S811R10xxx
S811R13xxx
59
80
100
63
90
110
30
50
60
30
40
50
40
50
75
30
50
60
75
100
150
75
100
125
100
150
200
100
125
150
S811T18xxx
S811T24xxx
S811T30xxx
110
160
147
185
75
100
60
75
75
100
75
100
200
250
150
200
200
300
200
250
S811U36xxx
S811U42xxx
110
160
185
220
257
280
303
147
185
220
257
295
335
370
75
100
125
150
150
150
200
60
75
100
125
150
150
150
75
100
150
150
200
200
250
75
100
125
150
150
150
200
200
250
300
350
400
450
500
150
200
250
300
350
350
450
200
300
350
450
500
500
600
200
250
300
350
450
450
500
S811V36xxx
S811V42xxx
S811V50xxx
S811V65xxx
S811V72xxx
S811V85xxx
S811V10xxx
Severe Duty Ratings are defined as any combination of parameters that exceed the Standard
Duty Ratings where the ramp time is over 30 seconds, the number of starts per hour exceeds
4, or the current limit set is over 300%. Example: 35-Second Ramp, 5 Starts per Hour, 350%
Current Limit @ 40C Ambient.
MN03902002E
C-7

November 2006
Cooling
Microcontroller controlled fans are used to cool the IT. Soft Starter. The fans are turned on
when the temperature of any of the thermal sensors exceeds preset value. Once the fans are
started, they will not go off until the temperature goes below the off set point for 10 minutes.
The fans will also be turned on whenever the IT. is started, stopped or jogged. The fans will
remain on for 10 minutes to assure the SCRs are adequately cooled prior to the next start.
If a temperature is sensed above a second preset level, a Pole Over-Temperature Fault will
occur. This fault cannot be reset until the temperature returns to a safe level.
Note: The fans will only operate if 24V DC is applied to the + and terminals. Cycling power
during the 10 minute timeout after a start, stop or jog will reset the fans to off.
Power Losses
The following table lists the maximum power loss for each IT. Soft Starter when it is
operating in the across-the-line mode with its bypass contactor pulled in. These losses
should be used in conjunction with the losses of another cabinet mounted device to
determine the enclosure size and any cooling requirements.
Table C-8: Maximum Power Loss
Frame
Size
Catalog
Number
S811N37xxx
R
T
C-8
Current
Range for a
Line
Connection
Across-the-LineLosses (Watts)
11 37
30
S811N66xxx
20 66
33
S811R10xxx
32 105
47
S811R13xxx
42 135
55
S811T18xxx
56 180
37
S811T24xxx
75 240
40
S811T30xxx
95 304
45
S811U36xxx
112 360
76
S811U42xxx
131 420
92
116
S811U50xxx
156 500
S811V36xxx
112 360
56
S811V42xxx
131 420
64
S811V50xxx
156 500
78
S811V65xxx
203 650
109
S811V72xxx
225 720
127
S811V85xxx
265 850
164
S811V10xxx
310 1000
215
MN03902002E

November 2006
Appendix D Ratings, Cooling and Power Losses for an Inside-the-Delta

Connected Motor
Horsepower and kW Ratings
Inside-the-Delta Standard Duty Ratings
Table D-1: 15 Second Ramp, 4 Starts per Hour, 300% Current Limit @ 40C Ambient
Three-Phase Motor
kW Rating (50 Hertz)
Max.
Continuous
Motor Line
380
Current
230V 400V 440V
hp Rating (60 Hertz)

200V
230V
460V
575V
1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
Catalog
1.15SF Number
Frame Size N
65
114
10
18.5
18.5
30
18.5
37
15
30
15
25
15
30
15
30
40
75
30
60
50
100
50
75
S811N37xxD
S811N66xxD
30
40
55
63
59
80
50
60
40
50
60
75
50
60
125
150
100
125
150
200
125
150
S811R10xxD
S811R13xxD
51
75
90
90
110
160
110
147
185
100
125
150
75
100
125
100
125
150
100
125
150
250
300
400
200
250
300
250
300
400
250
300
400
S811T18xxD
S811T24xxD
S811T30xxD
110
129
150
185
220
257
220
257
300
200
250
250
150
200
250
250
300
300
200
250
250
450
550
600
400
450
550
550
700
750
450
550
700
S811U36xxD
S811U42xxD
S811U50xxD
110
129
150
200
185
220
257
355
220
257
300
425
200
250
250
400
150
200
250
300
250
300
300
400
200
250
250
300
450
550
600
750
400
450
550
700
550
700
750
900
450
550
700
750
S811V36xxD
S811V42xxD
S811V50xxD
S811V65xxD
S811V72xxD
S811V85xxD
S811V10xxD
Frame Size R
182
234
Frame Size T
311
415
526
Frame Size U
623
727
865
Frame Size V
623
727
865
1125
1246
1471
Does not have IEC certification.
MN03902002E
D-1

November 2006
Three-Phase Motor
Max.
Continuous
Motor Line
Current
230V
380
400V
440V

200V
230V
460V
575V
1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
Catalog
1.15SF Number
Frame Size N
58
108
9
15
15
30
18.5
33
15
30
10
25
15
30
15
30
40
60
30
60
50
100
40
75
S811N37xxD
S811N66xxD
25
33
45
63
55
63
50
60
40
50
50
60
50
50
125
125
100
125
125
150
125
150
S811R10xxD
S811R13xxD
45
63
80
80
110
147
90
132
160
75
100
125
60
100
125
75
125
150
60
100
125
150
250
300
150
250
300
250
300
400
200
250
400
S811T18xxD
S811T24xxD
S811T30xxD
90
110
140
160
200
250
185
220
280
150
200
250
125
150
200
200
250
250
150
200
250
400
500
550
300
400
500
450
550
700
400
450
600
S811U36xxD
S811U42xxD
S811U50xxD
90
110
140
185
200
160
200
250
315
375
185
220
280
375
445
150
200
250
400
125
150
200
250
300
200
250
250
300
400
150
200
250
300
300
400
500
550
800
900
300
400
500
700
800
450
550
700
900
900
400
450
600
750
900
S811V36xxD
S811V42xxD
S811V50xxD
S811V65xxD
S811V72xxD
S811V85xxD
S811V10xxD
Frame Size R
164
206
Frame Size T
257
365
477
Frame Size U
554
646
796
Frame Size V
554
646
796
1055
1176
1358
D-2
MN03902002E

November 2006
Three-Phase Motor
Max.
Continuous
Motor Line
Current
230V
380
400V
440V

200V
230V
460V
575V
1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
Catalog
1.15SF Number
Frame Size N
58
108
9
15
15
30
18.5
33
15
30
10
25
15
30
15
30
40
60
30
60
50
100
40
75
S811N37xxD
S811N66xxD
25
33
45
63
55
63
50
60
40
50
50
60
50
60
125
125
100
125
125
150
125
150
S811R10xxD
S811R13xxD
45
63
80
80
110
147
90
132
160
75
100
125
60
100
125
75
125
150
75
100
125
150
250
300
150
250
300
250
300
400
200
250
400
S811T18xxD
S811T24xxD
S811T30xxD
90
110
140
160
200
250
185
220
280
150
200
250
125
150
200
200
250
250
150
200
250
400
450
550
300
400
450
450
550
700
400
450
600
S811U36xxD
S811U42xxD
S811U50xxD
90
110
140
185
200
257
160
200
250
315
375
450
185
220
280
375
445
500
150
200
250
400
125
150
200
250
200
250
250
300
150
200
250
300
400
450
550
750
300
400
450
700
450
550
700
900
400
450
600
750
S811V36xxD
S811V42xxD
S811V50xxD
S811V65xxD
S811V72xxD
S811V85xxD
S811V10xxD
Frame Size R
164
206
Frame Size T
257
365
477
Frame Size U
554
646
796
Frame Size V
554
646
796
1055
1176
1358
MN03902002E
D-3

November 2006
Three-Phase Motor
Max.
Continuous
Motor Line
380
Current
230V 400V 440V

200V
230V
460V
575V
1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
Catalog
1.15SF Number
Frame Size N
36
73
5.5
11
10
18.5
11
22
7-1/2
15
7-1/2
15
7-1/2
25
7-1/2
15
25
50
15
40
25
60
25
50
S811N37xxD
S811N66xxD
15
22
30
40
33
45
25
40
25
30
30
50
25
40
60
100
60
75
75
125
75
100
S811R10xxD
S811R13xxD
33
45
55
59
80
100
63
90
110
50
75
100
50
60
75
60
75
100
50
75
100
125
150
250
125
150
200
150
250
300
150
200
250
S811T18xxD
S811T24xxD
S811T30xxD
80
100
110
150
180
200
160
200
220
125
150
200
125
150
150
150
200
250
125
150
200
300
400
450
300
300
400
400
550
550
400
450
450
S811U36xxD
S811U42xxD
S811U50xxD
80
100
110
129
147
180
150
180
200
220
257
315
160
200
220
257
295
375
125
150
200
250
250
300
125
150
150
200
250
250
150
200
250
250
300
300
125
150
200
250
250
300
300
400
450
550
600
750
300
300
400
500
550
600
400
550
550
700
750
900
400
450
450
550
700
750
S811V36xxD
S811V42xxD
S811V50xxD
S811V65xxD
S811V72xxD
S811V85xxD
S811V10xxD
Frame Size R
103
138
Frame Size T
199
257
324
Frame Size U
485
580
646
Frame Size V
485
580
646
727
816
1021
D-4
MN03902002E

November 2006
Three-Phase Motor
Max.
Continuous
Motor Line
380
Current
230V 400V 440V

200V
230V
460V
575V
1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
Catalog
1.15SF Number
Frame Size N
47
83
7.5
12.5
12.5
22
15
25
10
25
10
15
15
25
10
25
30
50
25
50
40
60
30
60
S811N37xxD
S811N66xxD
18.5
25
37
45
40
55
30
50
30
40
40
50
30
50
75
100
60
100
100
125
100
125
S811R10xxD
S811R13xxD
45
63
80
80
110
150
90
132
160
75
100
125
60
100
125
100
125
150
75
100
125
150
250
300
150
250
300
250
300
400
200
250
400
S811T18xxD
S811T24xxD
S811T30xxD
100
110
140
185
200
250
200
250
280
150
200
250
150
150
200
200
250
250
150
200
250
400
450
550
300
400
450
550
600
700
450
550
600
S811U36xxD
S811U42xxD
S811U50xxD
100
110
140
160
185
200
250
280
200
250
280
335
150
200
250
250
150
150
200
250
200
250
250
300
150
200
250
250
400
450
550
700
300
400
450
550
550
600
700
750
450
550
600
700
S811V36xxD
S811V42xxD
S811V50xxD
S811V65xxD
S811V72xxD
S811V85xxD
Frame Size R
126
162
Frame Size T
266
379
485
Frame Size U
580
695
798
Frame Size V
580
695
798
908
1021
1125
MN03902002E
D-5

November 2006
Three-Phase Motor
Max.
Continuous
Motor Line
380
Current
230V 400V 440V

200V
230V
460V
575V
1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
Catalog
1.15SF Number
Frame Size N
36
69
5.5
11
10
18.5
12.5
22
7-1/2
15
7-1/2
15
7-1/2
15
7-1/2
15
25
50
15
40
25
50
25
50
S811N37xxD
S811N66xxD
15
22
25
37
30
45
25
30
25
30
30
40
25
30
60
75
50
75
75
100
60
100
S811R10xxD
S811R13xxD
45
63
80
80
110
140
90
132
160
75
100
125
60
100
125
75
125
150
75
100
125
150
250
300
150
250
250
250
300
400
200
250
300
S811T18xxD
S811T24xxD
S811T30xxD
90
100
110
160
180
200
185
200
220
150
150
200
125
150
150
150
200
250
150
150
200
300
400
450
300
300
400
450
550
550
400
450
450
S811U36xxD
S811U42xxD
S811U50xxD
90
100
110
129
160
180
200
220
185
200
220
257
150
150
200
250
125
150
150
200
150
200
250
250
150
150
200
250
300
400
450
550
300
300
400
450
450
550
550
700
400
450
450
550
S811V36xxD
S811V42xxD
S811V50xxD
S811V65xxD
S811V72xxD
S811V85xxD
Frame Size R
96
130
Frame Size T
257
365
448
Frame Size U
503
580
646
Frame Size V
503
580
646
727
796
865
D-6
MN03902002E

November 2006
Inside-the-Delta Severe Duty Ratings

Table D-7: Severe Duty Inside-the-Delta Ratings
Three-Phase Motor
Max.
Continuous
Motor Line
380
Current
230V 400V 440V

200V
230V
460V
575V
1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
1.15SF 1.0SF
Catalog
1.15SF Number
Frame Size N
39
73
5.5
11
10
18.5
11
22
7-1/2
15
7-1/2
15
10
25
7-1/2
15
25
50
15
40
30
60
25
50
S811N37xxD
S811N66xxD
15
22
30
40
33
45
25
40
25
30
30
50
25
40
75
100
60
75
75
120
75
100
S811R10xxD
S811R13xxD
33
45
55
59
80
100
63
90
110
50
75
100
50
60
75
60
75
100
50
75
100
125
150
250
125
150
200
150
250
300
150
200
250
S811T18xxD
S811T24xxD
S811T30xxD
75
90
110
110
160
185
147
185
220
125
150
200
100
120
150
125
150
250
125
150
200
300
400
450
250
300
400
300
450
550
300
400
450
S811U36xxD
S811U42xxD
S811U50xxD
75
90
110
129
147
160
110
160
185
220
257
280
147
185
220
257
295
335
125
150
200
250
250
250
100
120
150
200
250
250
125
150
250
250
300
300
125
150
200
250
250
250
300
400
450
550
600
700
250
300
400
450
550
550
300
450
550
700
750
750
300
400
450
550
700
700
S811V36xxD
S811V42xxD
S811V50xxD
S811V65xxD
S811V72xxD
S811V85xxD
S811V10xxD
Frame Size R
111
138
Frame Size T
199
257
324
Frame Size U
415
526
623
Frame Size V
415
526
623
727
816
908
Severe Duty Ratings are defined as any combination of parameters that exceed the Standard
Duty Ratings where the ramp time is over 30 seconds, the number of starts per hour exceeds
4, or the current limit set is over 300%. Example: 35-Second Ramp, 5 Starts per Hour, 350%
Current Limit @ 40C Ambient.
MN03902002E
D-7

November 2006
Cooling
Microcontroller controlled fans are used to cool the IT. Soft Starter. The fans are turned on
when the temperature of any of the thermal sensors exceeds preset value. Once the fans are
started, they will not go off until the temperature goes below the off set point for 10 minutes.
The fans will also be turned on whenever the IT. is started, stopped or jogged. The fans will
remain on for 10 minutes to assure the SCRs are adequately cooled prior to the next start.
If a temperature is sensed above a second preset level, a Pole Over-Temperature Fault will
occur. This fault cannot be reset until the temperature returns to a safe level.
Note: The fans will only operate if 24V DC is applied to the + and terminals. Cycling power
during the 10 minute timeout after a start, stop or jog will reset the fans to off.
Power Losses
The following table lists the maximum power loss for each IT. Soft Starter when it is
operating in the across-the-line mode with its bypass contactor pulled in. These losses
should be used in conjunction with the losses of another cabinet mounted device to
determine the enclosure size and any cooling requirements.
Table D-8: Maximum Power Loss
Frame Catalog
Size
Number
N
R
T
D-8
S811N37xxD
S811N66xxD
S811R10xxD
S811R13xxD
S811T18xxD
S811T24xxD
S811T30xxD
S811U36xxD
S811U42xxD
S811U50xxD
S811V36xxD
S811V42xxD
S811V50xxD
S811V65xxD
S811V72xxD
S811V85xxD
Current Range for an

Inside-the-Delta
Across-the-LineConnection
Losses (Watts)
19 65
35 114
55 182
73 234
97 311
130 415
164 526
193 623
227 727
270 865
193 623
227 727
270 865
352 1125
389 1246
458 1471
30
33
47
55
37
40
45
76
92
116
56
64
78
109
127
164
MN03902002E

November 2006
Appendix E Motor/Application Considerations

Using MOVs
Most utility power systems experience periodic transient voltages. Line or power factor
correction capacitor switching, nearby lightning strikes, utility supply faults, or a user starting
or shutting down a large load such as a motor can cause these voltages. The IT. Soft Starter
has been designed to handle transient voltages of up to 4 kV lasting up to 20 S.
If transient voltages of greater magnitude or longer duration than the standard withstand
capability are expected, a protective module must be installed. The protective module
contains metal oxide varistors (MOVs). MOVs are devices that remain in a passive state until
a transient voltage occurs. Under the transient condition, the MOV turns on and holds the
peak line voltage down to a level less than the IT. transient voltage rating. When the transient
clears, the MOV returns to a passive state.
Eaton offers two MOV option kits:
Table E-1: MOV Kit Options
Catalog
Number
Description
EMS38
600V (max) MOV for S811N and S811R Soft Start

(side mounted)
EMS39
600V (max) MOV for S811T and S811V Soft Start
EMS41
690V (max) MOV for S811T, V35 and S811V, V35
The EMS38 is panel mounted, while the EMS39 and EMS41 are mounted directly on the IT.
Soft Starter.
In situations where an MOV must be used, the installer may choose to apply a different
transient absorption device, but it must be equivalent to the EMS38, EMS39 or EMS41. These
MOVs may also be used on the load side of the soft starter where long cables connect the
motor to the soft starter or where the cables are located outdoors.
Squirrel Cage Motor

This is the most common application.
The motor is configured with three motor leads available.
In this case, wire the motor to the soft starter with one lead per phase, observing proper
phase rotation. An in-sight disconnect means should be installed, per code requirements.
MN03902002E
E-1

November 2006
Wye-Delta Motor
The wye-delta motor is a traditional way of achieving a reduced voltage start using regular
contactors and starters. In this method, the motor is constructed with all six leads brought
out to connect the unit in a wye configuration. This allows about 58% of the current (33%
starting torque) to be applied during start-up. A timer is used to control the circuit and switch
to the delta configuration as the unit approaches full speed.
In this case, wire the six-lead motor in a standard delta configuration. The soft starter is then
used to control the voltage and motor torque without the need for additional circuitry. An insight disconnect means should be installed, per local code. The IT. Soft Starter must be wired
into the three-phase line feeding the three main motor input leads as would be done for
normal across-the-line starting. It must not be wired internally between motor windings in
an inside-the-delta configuration. If an inside-the-delta starting configuration is desired,
please contact Eaton for details about our inside-the-delta soft starters, designated
S811xxxxxD.
Part Winding Motor

The part winding motor is another design created to help achieve a soft start to the load. A
part winding motor is constructed of two separate (but parallel) windings. When using a
traditional starter, the first winding would receive full voltage. This winding supplies as much
as 400% of the motors FLA; about 45% starting torque in a delta configuration for motor startup. After a timed delay, full voltage is applied to the second winding. The second winding
acts in parallel with the first to provide for normal running current. Part winding motors are
available in both a wye and delta configuration, dependent upon the manufacturer. Refer to
the motor nameplate for the correct wiring information. In this case, wire the two windings in
parallel. The soft starter is then used to control the current applied to the motor. An in-sight
disconnect means should be installed, per code requirements.
Dual Voltage Motor

A dual voltage motor should be wired into the appropriate configuration for the line voltage it
is being applied to. Refer to the motor nameplate for the correct wiring information. The soft
starter must be selected for the appropriate line voltage.
Multi-Speed Motor
Some motors have multiple windings to allow operation at different base speeds. The
multiple speeds are sometimes utilized for soft starting and other times for a process
requirement of the machine to which it is attached. If only one speed is required, the motor
should be wired for that speed. If multiple speeds are required, the appropriate contactors
will need to be connected to the output of the Soft Starter. The contactors must be in the
selected speed position before the soft starter is started. The motor must be stopped and the
soft starter turned off before the speed selection contactors are changed.
E-2
MN03902002E

November 2006
Other Winding Configurations

Motors with other winding configurations, designed for specific characteristics, should be
wired in a fashion consistent with their intended use. The motor nameplate contains
information on the available configurations. The motor winding configuration chosen must
be appropriate for the available line voltage. The soft starter must also be selected on the
basis of the configuration chosen.
Power Factor Correction Capacitors

Power factor correction capacitors should be installed on the line side of the soft starter. It is
recommended that at least 10 feet of cable be between the capacitor and the soft starter. The
power factor correction capacitors can be switched with a separate contactor. NEMA ICS21988 Part 2-210.81.01 provides recommendations for when a separate contactor should be
used to switch the power factor correction capacitor including high inertia loads, reversing
motors, frequently jogged motors and multi-speed motors.
It is not recommended that the power factor correction capacitors be used on the load side of
the soft starter. If used on the load side, the overload relay will measure the combination of
capacitor and motor current causing the overload relay to not function correctly.
Caution
Never megger a motor while it is

connected to the IT. Soft Starter.
Disconnect the leads at the IT.
Soft Starter before meggering
the motor.
MN03902002E
Attention
Ne jamais rgler un moteur alors

quil est branch au dmarreur
progressif IT. Dbrancher les fils
au dmarreur progressif IT.
Avant de rgler le moteur.
Precaucin
Nunca efecte pruebas del motor

con un meghmetro mientras
est conectado al arrancador
Soft Starter IT. Desconecte los
cables en el arrancador IT. antes
de usar el meghmetro.
E-3

November 2006
E-4
MN03902002E

November 2006
Appendix F Special Function Options

This section covers the descriptions, identification, installation and setup of factory-installed
options that are not provided with the standard S811 soft starter.
Pump Control Option

This option is intended to reduce the potential for water hammer in a centrifugal pump
system by utilizing a starting and stopping algorithm developed for pump control. Upon a
start command, the speed of the motor is increased, under the control of the IT. Soft Starter
microprocessor, to achieve a gentle start. After the speed has reached its nominal value, the
bypass contactors close and the pump operates as with any other starter. Upon a stop
command, the bypass contactors are opened and the motor speed is decreased in a tapered
manner, to gradually slow the flow until the motor is brought to a stop. The start and stop
ramp times are user adjustable and are to be set for the application requirements.
The pump control option is a factory installed feature. Factory installed options are
designated by the eighth character in the catalog number. Unmodified IT. Soft Starters have
an N as their eighth character. IT. Soft Starters with the pump control option have a P as their
eighth character, as in S811xxxP3S.
Installation
Install and wire your IT. Soft Starter per the instructions found in the beginning of this
manual.
Setup
All pump control parameters are set via the DIM. Units configured with the pump control
option can activate this feature by selecting the pump option under the DIM Start Method
parameter.
Status Bar
Soft Key
Functions
Soft Keys
Predefined
Keys
Figure F-1: IT. Soft Starter DIM
MN03902002E
F-1

November 2006
Adjustment
All of the adjustments to the IT. Soft Starter are made as noted in this user manual. The major
difference between the standard IT. Soft Starter and one with the pump start option is the
special algorithm for gentle start and stop with centrifugal flow loads to minimize the
potential for water hammer.
Using the DIM, set the S811 Soft Start Configuration parameters described below:
The Start Ramp Time parameter adjusts the start ramp. It has a standard range of 0.5 to 180.0
seconds. The factory default is 20.0 seconds. The soft stop time is adjusted by Pump Stop,
which has a range of 5.0 to 120.0 seconds with the factory default being 10.0 seconds. (NOTE:
The Stop Ramp Time setting used in non-pump S811s has no effect on units with the Pump
Control Option installed if start method is Pump Start.) These adjustments are application
dependent, and should be made to minimize any surge or water hammer effects. Typically
Pump Stop would not be set short, since the stop might not differ much from a coast-to-stop.
The soft stop time adjustment may often be in the range of 30 to 40 seconds, but needs to be
set appropriately for the system requirements. If reduction or elimination of water hammer is
not achieved, it may be necessary to lengthen Pump Stop to achieve the desired result. Note
that long stop times will result in greater motor heating than shorter stop times. This can
affect the number of start/stop cycles allowed per hour due to the IT. Soft Starter or motor
thermal limits.
Coast to Stop
Speed
100%
ts
tr
Start
Soft Pump Stop
Run
Time (Seconds)
Figure F-2: Pump Start Ramp and Soft Pump Stop
Extended Ramp Option

This option allows for a longer ramp acceleration time of 0.5 to 360 seconds. The Extended
Ramp option is a factory-installed option designated by the tenth character in the Catalog
Number. Standard Ramp S811 IT. Soft Starters have an S as their tenth character. S811 IT.
Soft Starters with the Extended Ramp option have an L as their tenth character, as in
S811xxxx3L. Note that long ramp times will result in greater motor heating than shorter
ramp times. This can affect the number of start/stop cycles allowed per hour due to the IT.
Soft Starter or motor thermal limits.
Installation
Install and wire your IT. Soft Starter per the instructions found in the beginning of this
manual.
Setup
Set up the soft starter per the instructions found in Chapter 7 of this manual.
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Appendix G User Interface DIM

The DIM (Digital Interface Module) is a third generation microprocessor controlled graphical
LCD display capable of communicating to any QCPort device that it is connected to. It has an
RJ45 connection that supplies 24V and communications lines to the device. This connection
is typically made to an S811 via the internal cover mounted cradle. Additional DIMs can be
connected to the other Local Port connection, which is located near the terminal block. The
Remote Port does not source 24V so is not an appropriate choice for the DIM.
Status Bar
Soft Key
Functions
Soft Keys
Predefined
Keys
Figure G-1: DIM (Digital Interface Module)

The DIM allows a user three basic modes:
Display Mode where the status of the system can be viewed (this is the default view on
powerup).
Parameter Edit Mode where Menus are displayed, and a user can view and change Items.
The ESCape key is used to switch between the two different modes.
Fault Mode this mode overlays the Display Mode when a fault is active. It will not
supersede active Parameter Edit.
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Modes of Operation
Display Mode In this mode, the User Interface shows four things:
The device that the UI is connected to (the S811)
The Hand or Auto system status (H or A in the upper right)
The status of the S811 (Running, Faulted, Stopped, At Ref)
The 3-Phase Line Current for the S811
Figure G-2: Display Mode LCD

Parameter Edit Mode In this mode, the user can navigate through the S811 Menus and
Items, and potentially edit parameters if they are Read-Write. Also, multi-element Items are
supported, as well as enumerated Items (items that are represented by a symbolic or textual
description).
Figure G-3: Parameter Edit Mode LCD

Fault Mode If the DIM is on the Display screen, and a fault occurs, the Display screen is
replaced with a fault overlay, displaying what the fault is. This screen will go away and go
back to the Display screen if the fault clears itself, or if the user presses the ESCape key.
Figure G-4: Fault Mode LCD
G-2
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Button Operation
Soft Keys
The DIM has three Soft Keys that change their operation based on context. These keys
typically represent Increase/Decrease/Enter, but change based on the menu that the DIM is in.
The function that they represent is displayed at the bottom of the LCD Screen.
Figure G-5: Soft Key Functions

Above Soft Keys
On the User Display screen the DIM has the Soft Keys defined as follows:
JOG The Jog applies a momentary Run command as the button is held down. The soft
start will start ramping the frequency up to line frequency until the button is released, at
which time the unit will stop, using the Load Release mode of stopping. The bypass contact
does not close even when up to speed. If the unit is able to jog, the upper right Motor Control
Status notification will say RUN2 during a jog.
RESET This resets the active system fault, if the fault is not being presently asserted. The
fault can be found in the Motor Control Menu and is called App Status. When the unit is not
actively faulted, this will be 0. Note that Motor Control Menu/Fault Warning Queue contains
the most recent 10 faults in temporal order. The DIM will reflect a faulted condition requiring
a Reset fault in the upper right status box, which will flash Faulted.
A->H or H->A This soft key switches the command from the DIM from AUTO to HAND
(A->H), or from HAND to AUTO (H->A). If an On (1) or Off (0) command has been pushed on
the DIM, the DIM is subsequently in HAND mode and can be switched back to AUTO using
the H->A button.
Hand operation works as follows:
If any device is commanding HAND, the S811 system is in HAND (and this is reflected
as H in the upper right).
If the system is in HAND, only devices that are in HAND can issue a Run command.
The UI will go into HAND if a Run or Stop command is pressed.
See Appendix A for a Ladder Logic representation of HAND and AUTO system operation.
Other Common Soft Keys (used when editing parameters) are:
INC and DEC Increment or Decrement the value of the parameter actively being edited.
NEXT and PREV Next and Previous go through the Menus or through the Items in the
forward or reverse direction.
MORE If the present parameter has multiple elements, the MORE key will be displayed. It
will allow the element of the parameter to be selected.
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EDIT Edit the parameter being shown. Note that if a parameter is Read Only this will not be
displayed. Also, if the Access Level (password) entered is not high enough to be able to
change the parameter, the EDIT button will not be displayed.
SAVE Save the value being edited at the value that is currently being displayed.
ENTER Used to Enter into a Menu to View Items.
The following are lesser-used Soft Keys (used when editing parameters).
SELECT Used when setting Access Level, and when doing Get Reg and Set Reg
operations.
MENU Used to get to DIM menus if an internal fault occurs.
SCAN Used in the LCD DIM Setup menu to Scan for Devices.
GROUP and MEMBER Used in the LCD DIM Setup menu to select the upper and lower byte
of the ID to send an explicit command to.
SEND Used in the LCD DIM Setup menu to send an explicit command.
Predefined Keys
ESC
Figure G-6: Predefined Keys

Escape Key The Escape key brings the DIM out of the operation that it currently is in. At the
top level, it switches the DIM between the User Display screen and the Parameter Edit screen.
1 and 0 (Start and Stop) Keys The On (1) key sends a start command to the device that the
DIM is currently connected to (the S811). The Off (0) key sends a stop command to that
device. If the S811 responds to the On command, the Motor Control status notification in the
upper right will reflect this by going from STOP to RUN1.
Note: TO AVOID INADVERTENT STARTING OF THE S811, THE ON (1) BUTTON MUST BE
HELD FOR MORE THAN 0.3 SECONDS TO INITIATE A START. This amount of time is
adjustable in the LCD DIM Setup menu, and is called Run Delay. It can be adjusted
down to 0.1 seconds. If Run Delay is set to 0, the RUN button is disabled for the DIM.
G-4
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Areas of the Screen

Status Bar
The top of the screen has various areas that change with the context of the main menu area,
and with the various communication conditions.
Figure G-7: Status Bar on LCD

Device Connection Status Text
This area is visible from the User Display screen. It represents the device that is actively
being controlled (and typically will display S811).
Figure G-8: Device Connection

(User Display Only)
Connection Status
This represents whether the DIM is connected on the wire to other devices. This is viewable
while navigating menus but not in User Display mode.
Figure G-9: Connection Status
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OFLN Offline most likely the only device on the wire, with no other active device to talk
to.
ONLN Online actively talking to another device. The normal mode of operation to be in.
FLT Faulted mode an internal communications fault has occurred.
UNDS Undiscovered the DIM has not yet entered into active communications with other
devices. Most likely after a factory reset of the DIM (or if the DIM is in an out-of-the-box
condition). Attaching to the S811 and cycling power to the system will correct this. On
powerup the S811 will send commands to the DIM to reconfigure its communication, and the
S811 will send a reset to the DIM after configuration is done (this process takes
approximately 20 seconds).
Mode of Operation
Represents the communication protocol the DIM is configured to communicate using. This is
viewable while navigating menus but not in User Display mode.
Figure G-10: Mode of Operation

UN Unconfigured mode the DIM has not yet been connected to an S811 that has
configured it.
SS Simple System this is the typical configuration to be in when connected to the S811.
MS Master Slave this mode is not typically used for user interfaces. Master Slave is a
mode used between the S811 and a Gateway.
WR Wire Replacer used for Digital Input/Output models.
ER Error mode an internal error has occurred.
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Connection Destination
This represents the Device ID that the DIM is connected to. Typically it will always reflect the Soft
Start ID (0xFD01). This is viewable while navigating menus but not in User Display mode.
Figure G-11: Connection Destination

HAND/AUTO Status
This represents whether the system is in Hand (H) or Auto (A). If any device on the wire is
asserting HAND, this status will reflect the S811 System Status of HAND.
Figure G-12: HAND/AUTO Status

Motor Control Status
This represents the status of the S811 device (whether it is conducting current, stopped,
faulted, etc.). It is visible on both the User Display and Edit modes.
RUN1 S811 is in Run mode.
RUN2 S811 is being actively Jogged.
STOP S811 is not in Run mode, not being Jogged and not faulted.
FLT S811 is faulted.
WARN S811 has an active warning.
REF S811 is At Reference (up to speed with bypass closed).
Figure G-13: Motor Control Status
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Parameter Navigation/Editing
The ESCape key will take the DIM from the User Display screen to the Parameter Edit screens
(as well as back to the User Display screen).
Menu Selection
The first screen allows the user to select the menu to edit. Note that the bar at the bottom will
indicate the menu position in the list of all menus. A Soft Key under NEXT indexes through
the menus forward, and a Soft Key under PREV (Previous) moves the DIM backwards
through the menus.
Figure G-14: Bar Indicates Menu Position

Pressing the Soft Key under ENTER will allow the user to select the item to view and possibly
Edit. Note that the bar on the side will indicate the item position in the list of all Items.
Item Selection
Once a menu has been selected, the items within that menu can be scrolled through using
the Soft Keys under NEXT and PREV. NEXT will index forward through the menu (causing the
item bar to become larger), and PREV will cause it to index backward (causing the item bar to
become smaller).
Figure G-15: Bar Indicates Item Position
G-8
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Read Write Operation

If a parameter is editable, the Soft Key under EDIT will be available on the lower right.
Pressing EDIT will highlight an edit value that changes with INC and DEC, and also shows a
bar that represents the edited value scaled between the min and max of that parameter.
Figure G-16: Bar Indicates Edited Value
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Parameters with Multiple Elements Navigation and Editing

Some parameters have multiple elements. MORE will highlight the Element number, and
NEXT and PREV will allow selection of which Element to view. In Figure G-17, the numerical
value of Element 0 of the Fault Queue is the number 4.
Figure G-17: Use MORE to Highlight Element

Enumerated Values
Some values have an alphanumerical text description as well as a numerical value. These
values will be shown in addition to the internal numerical representation. For instance, Fault/
Warning Queue Element 0 is a 4, which symbolically represents Control Voltage Low.
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Access Level (Password) Operation

The Access Level system restricts the editing (changing) of parameters to users who do not
have the proper authorization. It has four levels that go from most restrictive (0) to full access
(3). All parameters that are editable have an assigned Access Level, and the user of a DIM
must unlock the DIM to that Access Level before the EDIT button is available.
To unlock the DIM to a level, the correct numerical value is entered, which is compared with
the internal one stored in Eeprom. If the wrong password is entered, the Access Level is not
increased. No Password is needed to go to a lower Access Level.
A Factory Reset starts the DIM out at Access Level 2 and sets the password for Access Level 1
and 2 to 0 (this allows users to go to level 1 and 2 without a password, until they initially
enter a non-0 password). Once the user changes the password for a level, that number is
valid for the future. There is no password stored nor needed for level 0.
The four levels of DIM Access Control are as follows:
Table G-1: Access Levels
Level Number Description
Level 0
Level 1
Level 2
Level 3
All parameters are Read Only.

Basic Editing values that a novice user is allowed to change.
Advanced Editing this level unlocks editing for virtually all of the S811 parameters. It
is intended for system integrators. The DIM comes from the factory at this level, and a
Factory Reset will set it back to this level.
Available for CHESS service techs, factory configuration operation. A factory reset will
not clear out the password that has been entered in to get to this level. Contact Eaton
Customer Support for access to this level.
Note: The number of items in the LCD DIM Setup menu (parameters that are local to the
DIM) will increase with higher Access Levels (more parameters on the local DIM menu
will be visible). This is to expand complexity and the number of parameters for
experienced users.
Set Access Level
A user can increase the Access Level of the DIM provided he has the password for that level.
The default Password for levels 1 and 2 is 0, which does not need to be typed in to enter that
level. A user can then assign a password with Change Password. All three levels have a
hardcoded back door password. Contact Eaton Product Support for additional help.
Figure G-18: Setting Access Level
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Change Password for an Access Level

Once a user is at a specified access level, the password for that level and levels below it can
be changed. This change will be saved to Eeprom.
Figure G-19: Changing Passwords

Access Level Timeout is a numerical value that can be set to cause the DIM to go back to
Level 0 after a specified period of inactivity. It can be set for between 60 seconds and 600
seconds, after which if no keys have been pressed the DIM will revert to Level 0. To disable
this function, set the value to Max (600). If enabled, the DIM will always power up at Level 0.
Fault Display
If the DIM is on the User Display screen and a fault occurs on the S811, the DIM will reflect
the fault with a bold overlay describing the fault textually. If the user is navigating menus, the
fault overlay will not occur. In all instances, the upper right status area will display FLT. If the
fault is cleared by some other remote device, or cleared by a terminal block Fault Clear, the
fault overlay will go away by itself, and the DIM will go back to the User Display screen. A
user can press the ESCape key, which will also put the DIM back to the User Display screen.
The Fault is represented internally with the Faulted bit in the Motor Control Status byte.
Figure G-20: Fault Display

See Page 8-6 for a full listing of fault codes and corrective actions.
G-12
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DIM System Configuration

On its first powerup, the DIM is configured by the IT. Soft Starter to communicate several
specific messages. The following communications between the S811 and DIM take place
after power is energized (while the Eaton logo is displayed):
The S811 commands the DIM to produce Motor Control command at the DIMs
Production Interval.
The S811 commands the DIM to consume Motor Control status at greater than the
Consumption Interval.
The DIM saves its Device ID and gets configured to the Simple System mode.
Multiple devices can be attached to the IT. Soft Starter (more than one DIM, a handle
mechanism, etc.). If additional devices are added to a running system, the system may need
to be re-configured to accommodate these devices.
A reconfiguration of all devices can be initiated using the following procedure from the DIM.
See Table G-2.
Table G-2: Reconfiguring All Devices
Step
Procedure
Go to the LCD DIM Setup menu.
Select the Send Factory Reset parameter.
Select MORE and press the SEND button. This broadcasts the
Factory Reset to Device ID 0x0000, which causes all devices to
reset.
The DIM and all other connected nodes on the Local port will
begin an internal reconfiguration and within 10 seconds will
reset.
A Reset Factory Defaults command will reconfigure the DIM to default values and will set the
Level 1 and Level 2 passwords back to 0. It will not change the Serial Number and will not
change the programmed Level 3 password.
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DIM Setup Parameter Description

The LCD DIM has a number of Local parameters that can be adjusted to allow optimum
operation. Some parameters may not be accessible if the DIM is unlocked to less than Access
Level 3. Refer to Table G-3 for access level necessary to view/modify parameters.
Table G-3: LCD DIM Setup Menu Access
Access Level 0
Access Level 1
Access Level 2
Access Level 3
Access Level
Access Level
Access Level
Access Level
Password
Password
Password
Password
Access Timeout
User Var 1
User Var Scale 1
User Var
Descriptor 1
User Var Units 1
User Var Select 2
User Var Scale 2
User Var
Descriptor 2
User Var Units 2
Backlight Level
Backlight Level
Backlight Level
Backlight Level
Backlight Time
Backlight Time
Backlight Time
Backlight Time
Screen Contrast
Screen Contrast
Screen Contrast
Screen Contrast
Scan For Devices
Scan For Devices
Identify Node
Identify Node
Identify Node
Identify Node
Start Discovery
Start Discovery
Reset-Soft
Reset-Soft
Reset-Factory
Clear Fault Queue
Clear Fault Queue
Reset-App Cfg
Reset-App Cfg
Reset-App Fault
Reset-App Fault
Reset-Commission
Reset-Commission
Clear FaultQueue
Clear Fault Queue
Get Register
Get Register
Set Register
Run Delay
Transient_Source
Refresh Rate
Firmware Version
Firmware Version
Firmware Version
Firmware Version
Term Resistors
Term Resistors
Term Resistors
Inactive Timeout
Inactive Timeout
Fault Disp Time
Fault Disp Time

Production Data
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Table G-3: LCD DIM Setup Menu Access (Continued)

Access Level 0
Access Level 1
Access Level 2
Access Level 3
Consumption Data
Status
App Status
Device Temp Deg C
Node ID
App Status
Device Temp Deg C
Node ID
App Status
App Status
Motor Control
Motor Control
Motor Status
Motor Status
Device Temp Deg C
Device Temp Deg C
Device Identity
Device Identity
Config CRC
Config CRC
Node ID
Node ID
Device mode
Baud Rate
Device ID Tag
Device ID Tag
Production Dest
Production Dest
Device ID Tag
Device ID Tag
Production Intvl
Consumption Intvl
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Language List
Language List
Language List
Language Select
Language Select
Language Select
Language Select
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November 2006
Level 0
Access Level See Page G-11 Access Level is a number between 0 and 3. The access level
represents the restrictions on being able to edit and view settings (AKA password). Zero (0) is
most restrictive and 3 is least restrictive. The Level 1 Default Password is 42 and the Level 2
Default Password is 4201.
Password This allows a user to set the numerical password for the Access Level that they
are on, as well as Access Levels below that. Using this parameter does not change the
Default Password.
Backlight Level The UI has a backlight that can be set to a value 0 3, 0 being Off and 3
being full On. If the LCD DIM Setup parameter Inactivity Timeout is set to non-0, a timeout
will turn the display backlight off after this many seconds of non-activity (not pushing the
switches for this many seconds).
Backlight Time This value represents the number of seconds of inactivity before the
backlight LEDs turn off. If set to 0, the backlight will remain on all the time.
Screen Contrast This value adjusts the relative contrast of the LCD in the DIM. The default
value should be good for most applications, and the DIM will adjust the contrast based on a
high temperature. If the contrast has been adjusted to the point where the screen is no longer
readable, simultaneously pressing the upper left, upper right, escape and stop keys will set
the contrast back to the factory default setting.
Identify Node send an identify command to a QCPort device.
Clear Fault Queue This sends out a clear command over the wire to the Destination
device(s) specified.
Firmware Version This represents the firmware revision in Major-Minor format.
App Status This represents the current Active Fault in the UI. Note that this may be a
different value than the App Status found in the Motor Control menu (which represents the
active fault in the S811).
Device Temp Deg C This is the internal temperature of the LCD DIM in x.x Degrees C. This
read-only parameter is used to auto-adjust the contrast at high temperature.
Node ID The LCD DIM QCPort address, used for communications.
Device ID Tag This is a string that describes the product.
Language List A list of available languages for Text.
Language Select Language the DIM is presently set to.
Level 1 (variables editable IN ADDITION to the ones in Level 0)
Term Resistors This parameter turns on and off the termination resistors. In an RS-485
system only one device typically has termination resistors turned on. If a number of devices
are on the IT. Soft Starter Local bus, consult factory regarding this parameter.
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Level 2 (variables editable IN ADDITION to the ones in Levels 0 and 1)

Scan For Devices show a scan list of devices to communicate with.
Start Discovery Send out a Discovery command to look for other devices.
Reset-Soft Send a software reset to all devices selected within the address range
specified.
Reset-App Cfg This sends an Application Configuration Reset command to all devices
selected within the address range specified.
Reset-App Fault This sends an Application Fault Reset command to all devices selected
within the address range specified.
Reset-Commission This sends a Remote Commission Reset command to all devices
selected within the address range specified.
Get Register This is a mechanism to allow read access to internal product settings and
parameters. Contact Factory Technical support for details.
Inactive Timeout If this value is set to non-zero the UI will revert from the programming
Menus back to the User Display menu after the set period of key inactivity. If this is set to 0,
the feature is disabled.
Fault Disp Time If this value is set to non-zero, the DIM will revert from the Fault Overlay
popup back to the User Display menu after the set period of key inactivity. If this is set to non0, the feature is disabled.
Motor Control The bit command that the DIM is generating (the command that it sends to
the S811).
Bit 0 Run1
Bit 1 Run2
Bit 2 Permissive
Bit 3 Fault Reset
Bit 4 Local Control
Bit 5 Local Control Capable Device
Bit 0 Running 1
Bit 1 Running 2
Bit 2 Permissive
Bit 3 Reserved
Bit 4 Local Control
Bit 5 Faulted
Bit 6 Warning
Bit 7 At Reference
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Device Identity This array parameter consists of the following segments

Byte 0-1 Product Code
Byte 2-3 Vendor ID
Byte 4-7 Serial Number
Byte 8-9 Hardware Version
Bytes 10-11 Firmware Version
Bytes 12-13 Protocol Version
Config CRC A CRC check can be used to verify that the device at this node has a specific
configuration and/or to guarantee that a node is being replaced with one that has similar
characteristics.
Production Dest This represents the Node that the DIM produces its Motor Control, and
expects to receive its Motor Control Status from.
Note: For the commands above that allow commands to be sent to remote devices, the
Default Device specified is 0x0000, which is a broadcast to clear the Fault Queue in all
devices. The GROUP button increases the Group Address ID and the Member
increases the member Address ID. The SEND button sends out the command.
Level 3 (variables editable IN ADDITION to the ones in Levels 0, 1 and 2)
Access Timeout If the DIM pushbuttons are not actively manipulated for greater than this
number of seconds, the DIM will revert back to level 0. Range 60 600 Seconds. Setting the
parameter to 600 Seconds (max) disables the feature and lets the DIM stay at the current
Level indefinitely.
Reset-Factory This sends a Set Factory Defaults command to all devices selected within
the address range specified.
Set Register This is a mechanism to allow write access to internal product settings and
parameters. Contact Factory Technical support for details.
Run Delay This parameter specifies the duration that the START pushbutton has to be held
down before the Start is recognized as valid (in tenths of a second). Setting this value to 0 will
disable starts from the DIM.
Transient Source If this value is set to 1 (enabled) the UI will be able to disconnect from a
Controlling Node without causing a communications loss fault.
Refresh Rate This parameter specifies the rate at which the data displayed on screen is
refreshed from the remote source.
Device Mode This reflects the mode that the DIM is using for communication (typically set
to Simple System after the S811 initializes it). The DIM comes out of the box as
Unconfigured.
Baud Rate Set the rate at which QCPort communicates. Typically set to 57.6kBaud.
Production Intvl This sets the rate at which DIM produces its data.
Consumption Intvl This represents how long the DIM will wait after the last production
from the S811 before issuing a communications loss fault.
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Appendix H QCPort Network

QCPort Communication Wiring
QCPort is a protocol developed to provide communications between Eatons Cutler-Hammer
IT. control products. Target applications range from simple communications to an operator
interface to remote gateway scanning multiple devices. QCPort protocol was designed to
provide:
Low cost implementation
Wire reduction
Out-of-box functionality for simple systems
PLC5-Class scanning performance for polled I/O applications
Complete QCPort application information is not covered in this manual. Contact your local
Eaton representative or see QCPort System Installation Manual MN0500010002E for more
information.
S811 Communications Ports
The S811 communicates using the QCPort protocol over RS-485. The S811 has three (3)
communications ports supporting two separate QCPort networks. The first port is identified
as Channel 0 Remote and the remaining two ports as Channel 1 Local. All three ports
use six conductor RJ11 (RJ12) type plugs.
QCPort Remote Network CH0 The S811 remote network connection is isolated and
designed to be connected to a gateway network. The S811 remote port requires 24V to be
supplied via network wiring. The Node ID switch on the front of the S811 is used to set the
node ID for this port.
QCPort Local Network CH1 (2 places) The local network is designed to be connected to the
DIM and other similar local devices. The S811 local communications port supplies 24V to the
local network wiring. There is no node ID switch for the local port. The source of the local
network power is the S811s main terminal block. The S811 has the local network termination
resistors built-in and they are active by default.
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One remote (CH0) and one local (CH1) network port connection is located on the S811s front
cover near the field connector. The second local (CH1) port connection is located in the front
cover pocket and is used to connect the DIM to the S811.
Set the remote network (CH0) group ID using the six switches labeled 32 1 located on the
front cover of the S811. When using the remote network you must make sure the remote
network wiring supplies 24V to the S811s remote port.
Chan 1 Local
To DIM
32 16 8 4 2 1
Remote Port
Node ID Switches
+24V
Supplied
to DIM
Chan 1 Local
To Other Local
Network Devices
+24V Supplied
to Local Network
PIN 1
PIN 2
PIN 3
PIN 4
PIN 5
PIN 6
(+24V)
(GND)
(B)
(A)
(+24V)
(GND)
+24V
Supplied from
Local Network
Chan 0 Remote
To Gateway
PIN 1
PIN 2
PIN 3
PIN 4
PIN 5
PIN 6
(+24V)
(GND)
(B)
(A)
(+24V)
(GND)
Figure H-1: QCP Network Wiring
H-2
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Networks
Gateway
Local
Display
Network
24V
M/S QCP
(Remote)
SS QCP (Local)
7
Motor Control Byte

6 5 4 3 2 1
- LCD L Rst P R2 R1
Esc
7
Motor Control Byte

6 5 4 3 2 1
- LCD L Rst P R2 R1
LCD - Local Capable Device

L
- Local
Rst - Fault Reset
P - Permissive
R2 - Jog
R1 - Run
Ch1
Ch0
S811
Motor Control Active List
0 - Running 1
- Main TB
- Local Display
1 - Running 2
- Gateway
2 - Permissive
3 - Reserved
4 - Device under Local Control
5 - Fault
6 - Warning
7 - At Reference
Device Main Terminal Block
COM +24V P 1 2 3 4
x Hand
x Local
o Off
o Auto
Motor Control Byte

6 5 4 3 2 1
- LCD L Rst P R2 R1
Fault Reset
Figure H-2: Two-Wire QCPort System
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Gateway
Local
Display
Network
24V
M/S QCP
(Remote)
SS QCP (Local)
7
Motor Control Byte

6 5 4 3 2 1
- LCD L Rst P R2 R1
Esc
7
Motor Control Byte

6 5 4 3 2 1
- LCD L Rst P R2 R1
LCD - Local Capable Device

L
- Local
Rst - Fault Reset
P - Permissive
R2 - Jog
R1 - Run
Ch1
Ch0
S811
Motor Control Active List
0 - Running 1
- Main TB
- Local Display
1 - Running 2
- Gateway
2 - Permissive
3 - Reserved
4 - Device under Local Control
5 - Fault
6 - Warning
7 - At Reference
Device Main Terminal Block
COM +24V P 1 2 3 4
Stop
Motor Control Byte

6 5 4 3 2 1
- LCD L Rst P R2 R1
Start
Jog
Local
Fault Reset
Figure H-3: Three-Wire QCPort System
H-4
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November 2006
Auto and Hand/Local Modes

Auto mode of operation
S811 responds to Motor Control commands from the network controller
Selected when all Local devices have relinquished control (all L bit in their respective
Motor Control bytes are 0)
Note that:
All Local devices Permissives must be set or S811 will stop.
Local Fault Resets can be performed.
Hand/Local mode of operation
Removes the ability of network controller to Start or Stop the S811. Motor control can
only be performed by Local devices (CH1 devices and Terminal Block).
Note that:
Network controller can still monitor S811.
Network controller can perform a Remote Fault Reset.
MN03902002E
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November 2006
S811
Motor Control
Byte
0
Network Run1
Field Wire Run1
Run1
DIM Run1
1
Network Run2
Field Wire Run2
Run2/Jog
DIM Run2
2
Network Permissive
Field Wire Permissive
Permissive
DIM Permissive
3
Network Reset
Field Wire Reset
Fault Reset
DIM Reset
4
Local
Control
Request
(Hand)
Field Wire Local

DIM Local
5
Terminal Block
Always Present
1
Local
Control
Device
6
0
Transient
Device
Note: Although it is possible for a network device to assert itself as a local (HAND) device,
this mode of operation is NOT APPROVED and should not be attempted.
AUTO devices should not be able to override the OFF state asserted in HAND.
7
0
Reserved
Figure H-4: S811 Motor Control Byte
H-6
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November 2006
Appendix I QCPort Parameter Descriptions

Below is a more detailed description of the S811 QCPort parameters. They are listed by
parameter ID number and not as they appear in the S811 menu structure. Contact the
Technical Resource Center, 1-800-356-1243 Option 3, for more information about QCPort
parameters. Also, refer to QCPort System Install Manual MN05001001E for more information.
Data Parameters
0x0001
(1) Production Data
Size:
Description:
0x0002
(2) Consumption Data
Size:
Description:
0x0003
2 bytes
This parameter indicates the application status of the QCPort
device. It reports the most recent fault or warning code. If there have
been no faults or warnings, it reports 0. Reset clears this parameter.
(11) Motor Control
Size:
Description:
MN03902002E
1 byte
This parameter indicates the QCPort fault condition that caused a
device to enter the Fault Mode, as enumerated below:
0x00 No QCPort Fault.
0x01 Node ID Conflict
0x02 Invalid Node ID in Master/Slave
0x03 Physical Node ID does not match actual ID
0x04 Duplicate configured nodes online.
0x05 Dynamic Node ID overflow
0x06 Invalid baud rate selected
0x07 Errant Device fault
0x08 Problem with data in non-volatile memory
(4) Application Status
Size:
Description:
0x000B
Varies
This list contains the concatenated values of QCPort Parameters
specified in QCPort Configuration Parameter 0x800D, Consumption
List.
(3) QCPort Status
Size:
Description:
0x0004
Varies
This list contains the concatenated values of QCPort Parameters
specified in QCPort Configuration Parameter 0x800C, Production
List.
1 byte
One byte comprised of 8 bits assigned as follows:
0 Run1
1 Run2 / Jog
2 Permissive
3 Fault Reset
4 Local Control Request (Not used in Master Slave mode)
5 Local Control Device
6 Transient Device
7 Reserved
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November 2006
0x000C
(12) Motor Control Status
Size:
Description:
0x000D
(13) Motor Control Faults
Size:
Description:
0x000E
4 bytes
IEEE floating-point number representing the average of the three
RMS line currents in amps.
(22) DC Control Voltage (millivolts)
Size:
Description:
I-2
2 bytes
Unsigned integer representing the average of the three RMS line
currents in % FLA
(18) RMS AC Line Current (3 phase avg.) (Amps)
Size:
Description:
0x0016
2 bytes
Refer to Appendix B for a description of the Motor Protection Faults
listed below.
Two bytes comprised of 16 bits assigned as follows:
Bit
0 Phase Loss
1 Phase Imbalance
2 Thermal Overload
3 Overcurrent
4 Breaker Trip
5 Ground Fault
6 Stall
7 Jam
8 Device Over Temperature
9 Underload
10 Reserved
11 E-Stop
12 Reserved
13 Reserved
14 Reserved
15 Other Fault - See Fault Code Table, Page 8-6.
(14) RMS AC Line Current (3 phase avg.) (% of FLA)
Size:
Description:
0x0012
1 byte
0 Running1
1 Running2
2 Permissive Active
3 Reserved
4 Device Under Local control
5 Faulted
6 Warning
7 At reference
2 bytes
Unsigned integer representing voltage in millivolts.
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November 2006
0x0017
(23) Thermal Memory (%)
Size:
Description:
0x0018
(24) Device Temperature (0.1 Deg C)
Size:
Description:
0x001A
6 bytes
Three 2 byte unsigned integers representing the three incoming
line-to-line voltages: VL1-L2, VL2-L3, and VL3-L1
(31) Total Number of Motor Starts
Size:
Description:
MN03902002E
12 bytes
Three 4-byte IEEE floating-point numbers representing the three
RMS pole currents in amps.
NOTE: That for inside-the-delta applications the Line and Pole
currents will differ by a factor of approximately 3
(29) 3 Phase RMS AC Voltages (Volts)
Size:
Description:
0x001F
12 bytes
Three 4-byte IEEE floating-point numbers representing the three
RMS line currents in amps.
(28) 3 Phase RMS Pole Currents (Amps)
Size:
Description:
0x001D
20 bytes
Faults are assigned numbers in the range 1 39,999. Warnings are
assigned numbers 40,000 65,535.
The Fault Queue is a chronological listing of the 10 most recent
faults and warnings. The most recent fault goes into Entry 0, shifting
the current entries into the next highest entry. If the new fault was
already in the queue, the oldest entry is deleted, the current entries
are shifted to replace the deleted entry, and the new fault is placed
into Entry 0. Duplicate fault codes will not occur in the queue.
See Fault Code Table, Page 8-6.
(27) 3 Phase RMS Line Currents (Amps)
Size:
Description:
0x001C
2 bytes
Signed integer representing internal device temperature in tenths of
a degree Centigrade.
(26) Fault Queue
Size:
Description:
0x001B
1 byte
Unsigned integer representing thermal memory in percent. When
the thermal memory value reaches 100% an Overload Fault will
occur, if enabled. Other terms for this parameter include thermal
capacity and thermal pile. The value in the Thermal Memory
parameter is an estimate of motor heating based on the magnitude
and duration of current flowing through the motor.
4 bytes
Unsigned double integer representing total starts since the unit was
shipped from the factory.
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November 2006
0x0023
(35) Motor Control Warnings
Not supported in all versions of the S811 Soft Starter

Size:
2 bytes
Description: Two bytes comprised of 16 bits assigned as follows:
Bit
0 Phase Loss
1 Phase Imbalance
2 Overload
3 Over Current
4 Breaker
5 Ground fault
6 Stall
7 Jam
8 Device Over Temperature
9 Under Load
10 Impending Trip (running current greater than 115% of FLA)
11 E-Stop
12 Reserved
13 Reserved
14 Reserved
15 Other Warning - See Fault Code Table, Page 8-6.
0x0024
(36) Power Device Pole Temperature (C)
Size:
Description:
0x0031
6 bytes
Three signed 16 bit integers representing pole temperatures in
tenths degree Centigrade
(49) Breaker Status
Cutler-Hammer communicating cover control or other communicating device is

required to take advantage of this feature.
Size:
1 byte
Description: Reports the status of the circuit breaker.
Bit - Description
0 Circuit Breaker On
1 Circuit Breaker Tripped
2-6 Reserved
7 Circuit Breaker Unknown
0x005A
(90) Average Scaled RMS Line Current (0.1 amps)
Size:
Description:
0x005B
(91) Average RMS Line Current (amps)
Size:
Description:
I-4
2 bytes
A 2 byte unsigned integer value representing the average of the
three RMS line currents in tenths of an amp.
A value of 65536 = 6553.6A.
2 bytes
three RMS line currents in amps.
A value of 65536 = 65536A.
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November 2006
0x005F
(95) Average Scaled RMS Pole Current (0.1 amps)
Size:
Description:
0x0060
(96) Average RMS Pole Current (amps)
Size:
Description:
0x0063
4 bytes
4-byte IEEE floating-point number representing the average of the
three RMS pole currents in amps.
(109) Fault History
Size:
Description:
MN03902002E
6 bytes
Three 2 byte unsigned integer values representing the three RMS
pole currents in amps.
A value of 65536 = 65536A.
(105) Average RMS Pole Current (amps)
Size:
Description:
0x006D
6 bytes
pole currents in tenths of an amp.
A value of 65536 = 6553.6A.
(104) 3 Phase RMS Pole Currents (amps)
Size:
Description:
0x0069
6 bytes
line currents in amps.
A value of 65536 = 65536A.
(103) Scaled 3 Phase RMS Pole Currents (0.1 amps)
Size:
Description:
0x0068
6 bytes
line currents in tenths of an amp.
A value of 65536 = 6553.6A.
(100) 3 Phase RMS Line Currents (amps)
Size:
Description:
0x0067
2 bytes
three RMS pole currents in amps.
A value of 65536 = 65536A.
(99) Scaled 3 Phase RMS Line Currents (0.1 amps)
Size:
Description:
0x0064
2 bytes
three RMS pole currents in tenths of an amp.
A value of 65536 = 6553.6A.
20 bytes
Faults are assigned numbers in the range 1 39,999. Warnings are
assigned numbers 40,000 65,535.
The Fault History is a chronological listing of the 10 most recent
faults and warnings. The most recent fault goes into Entry 0, shifting
the current entries into the next highest entry. Duplicate fault codes
will occur in this list.
See Fault Code Table, Page 8-6.
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November 2006
Configuration Parameters
None of the Configuration Parameters support I/O data.
0x8001
(32769) Device Identity
Size:
14 bytes
Default:
See below
Description: This read-only parameter contains information that uniquely
identifies a device, including the following elements:
Product Code
0x8200
(2 bytes)
Vendor ID (2
0x0001
bytes)
Serial Number
A devices serial number shall be reported. This
(4 bytes)
value shall be unique for a particular manufacturer
across all device types.
Hardware
Major revision shall be reported in the MSB. Minor
Revision
revision shall be reported in the LSB.
(2 bytes)
Firmware
Major revision shall be reported in the MSB. Minor
Revision
(2 bytes)
QCPort Revision Major revision shall be reported in the MSB. Minor
(2 bytes)
0x8002
(32770) Configuration CRC
Size:
2 bytes
Default:
N/A
Description: Used for confirmation of a devices configuration.
0x8003
(32771) Node ID
Size:
2 bytes
Default:
0x0000
Description: This parameter specifies a devices Node ID. The Group ID is the Most
Significant Byte and the Member ID is the Least Significant Byte.
0x8004
(32772) QCPort Operating Mode
Size:
1 byte
Default:
0x00
Description: This parameter specifies a devices QCPort operating mode, as
follows:
Mode
Description
0x00
Unconfigured
0x01
Simple System
0x02
Master/Slave
0x03
Wire Replacer
0x04
Faulted
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November 2006
0x8005
(32773) Baud Rate
Size:
1 byte
Default:
0x03
Description: This parameter specifies the QCPort baud rate for a device as
indicated below:
0x00 9600
0x01 19,200
0x02 38,400
0x03 57,600
0x04 115,200
0x05 230,400
0x06 460,800
0x8006
(32774) Slave Address
Size:
1 byte
Default:
0x00
Description: This parameter specifies the address used by a Master for data
transfers in the Master/Slave Data Protocol.
0x8007
(32775) Production Destination
Size:
2 bytes
Default:
0x0000
Description: This parameter specifies the destination Node ID being used by an
S811 Local port device communicating in the Simple System
Protocol. The MSB indicates the Group ID; the LSB indicates the
Member ID.
0x8008
(32776) Device ID Tag
Size:
32 bytes
Default:
S811
Description: This parameter specifies the 32-character ASCII string ID tag
assigned to a device, pre-assigned at the factory but settable by the
user.
0x8009
(32777) Production Interval (milliseconds)
Size:
2 bytes
Default:
50
Description: This parameter specifies the rate, in milliseconds, at which a Local
port producing device generates a Data Protocol message in the
Simple System mode.
A value of 0 disables this timer.
0x800A
(32778) Consumption Interval (milliseconds)
Size:
2 bytes
Default:
2000
Description: This parameter is the value in milliseconds to which the consumption
timer is preset upon receipt of a set (value update) to any parameter
on the Consumption List.
Expiration of this timer shall cause the device to execute the Motor
Communications Loss Behavior.
A value of 0 disables this timer.
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November 2006
0x800B
(32779) Parameter List
Size:
2n bytes
Default:
N/A
Description: This read-only list specifies the n QCPort parameters that the S811
Soft Starter supports.
0x800C
(32780) Production List
Size:
n bytes
Default:
0x000C
Description: This 2n-byte read-only list specifies the n QCPort Parameters
included in a devices QCPort Data Parameter 0x0001, Production
Data.
Adding parameters to the Production List is most conveniently done
using CH Studio Component Manager configuration tool. Otherwise,
setting Parameter Attribute 0x09, Production List Member, to
TRUE, designates a Parameters membership in the Production List.
Only Parameters supporting Attribute 0x09 are eligible for inclusion
in this list.
Ordering of parameters in the Production List is first on parameter
data size and then sequentially by Parameter ID within parameters of
like size.
0x800D
(32781) Consumption List
Size:
n bytes
Default:
0x000B
Description: This 2n-byte read-only list specifies the n QCPort Parameters
included in a devices QCPort Data Parameter 0x0002, Consumption
Data.
Adding parameters to the Consumption List is most conveniently
done using CH Studio Component Manager configuration tool.
Otherwise, setting Parameter Attribute 0x09, Production List
Member, to TRUE, designates a Parameters membership in the
Consumption List. Only Parameters supporting Attribute 0x09 are
eligible for inclusion in this list.
Ordering of parameters in the Consumption List is first on parameter
data size and then sequentially by Parameter ID within parameters of
like size.
0x800E
(32782) Languages Supported
Size:
n bytes
Default:
N/A
Description: This is a list of languages supported in the product. It consists of a list
of bytes, each representing a different language.
0x00 English
0x01 Spanish
0x02 French
0x03 German
0x04 Italian
0x800F
(32783) Language Selection
Size:
1 byte
Default:
0x00
Description: Holds the currently selected language from the list in parameter
800E.
I-8
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November 2006
0x8010
(32784) Device Semaphore
Size:
4 bytes
Default:
N/A
Description: The purpose of this parameter is to provide a method for tools to
access a QCPort node in a non-conflicting manner.
This parameter consists of a field of 2 UINTs organized as follows:
Byte
Node ID Low byte
Node ID High byte
Lockout Time in tenths of seconds Low byte
Lockout Time in tenths of seconds High byte
If the above 4 bytes are 0, anyone can write to this parameter. This
parameter cleared by the Clear Semaphore command that can be
sent by anyone. If all 4 bytes are not 0 and a write (other than a clear)
to this parameter is attempted, an error message will be returned.
The parameter will be cleared when the timer counts down to 0.
If the node ID field is 0, all set parameters to the node will be
accepted. If the node ID field is not 0, set parameter commands to the
node will only be accepted from the device having the same node ID
as that contained in this parameter. Note that if the node ID is set to
zero at the same time that a non-zero value is loaded to the timer, the
timer will not decrement.
0x8020
(32800) Overload Trip FLA Value (amps)
Size:
4 bytes
Default:
Device dependent. Minimum specified value for specific S811 frame.
Description: IEEE floating point value of Full Load Amps (FLA) in amps.
0x8021
(32801) Overload Trip Class Value
Size:
1 byte
Default:
5
Description: Unsigned integer specifies motor trip class. Typically associated with
motor protection. See Page B-3 for trip class curves.
0x8022
(32802) Percent Initial Torque (T2) (% LRT)
Size:
1 byte
Default:
25
Description: Unsigned integer intended for use primarily with a soft starter.
Specifies the starters initial torque (T2) in percent.
0x8025
(32805) Soft Start Time (tr) (0.1 seconds)
Size:
2 bytes
Default:
20.0 sec
Description: Unsigned integer sets the duration of the start ramp in tenths of a
second.
0x8026
(32806) Soft Stop Time (ts) (0.1 seconds)
Size:
2 bytes
Default:
0.0
Description: Sets the duration of the stop ramp in tenths of a second.
MN03902002E
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November 2006
0x8030
(32816) Undercurrent Fault Trip Level (%FLA)
Size:
1 byte
Default:
6%
Description: Unsigned integer. Currents below this threshold (as a percent of FLA)
that persist for greater that 2 seconds will cause an Underload fault.
0x803B
(32827) Motor Jam Fault Enable
Size:
1 byte
Default:
1 (Enabled)
Description: Enables Jam Fault detection.
0x803F
(32831) Motor Stall Fault Enable
Size:
1 byte
Default:
1 (Enabled)
Description: Enables Stall Fault detection
0x8043
(32835) Phase Loss Fault Enable
Size:
1 byte
Default:
1 (Enabled)
Description: Enables Phase Loss Fault detection
0x8044
(32836) Phase Imbalance Fault Enable
Size:
1 byte
Default:
1 (Enabled)
Description: Enables Phase Imbalance Fault detection
0x8045
(32837) Kick Start Torque (% LRT)
Size:
1 byte
Default:
0
Description: 1 byte unsigned integer representing Kick Start Torque setting in
Percent
0x8046
(32838) Kick Start Time (0.1 seconds)
Size:
1 byte
Default:
0
Description: 1 byte unsigned integer representing Kick Start Time in tenths of
seconds.
0x8048
(32840) Overload Fault Enable
Size:
1 byte
Default:
1 (Enabled)
Description: 0 Disables Overload Fault trip until next 24V DC power cycle.
Thermal memory continues to accumulate.
1 Enables Overload Fault protection
0x8049
(32841) Phase Reversal Fault Enable
Size:
1 byte
Default:
1
Description: Enables Phase Reversal Fault detection. A Phase Reversal Fault
occurs when the incoming line phase rotation does not match the
setting of the Phase Sequence parameter.
I-10
MN03902002E

November 2006
0x804A
(32842) Auto Reset Enable
Size:
1 byte
Default:
0 (Disabled)
Description: Enables the auto fault reset function. An auto reset will be performed
after the thermal memory has cooled below 75% and all other fault
conditions have been corrected. This parameter is displayed as Reset
Mode in the DIM
0x804B
(32843) Start Method
Size:
1 byte
Default:
0
Description: Unsigned integer which sets the S811s starting method:
0x00 Voltage Ramp Start
0x01 Current Limit Start
0x02 Reserved
0x03 Pump Start (option)
0x04 Reserved
0x804E
(32846) Motor Communication Loss Action
Size:
1 byte
Default:
0x00
Description: Determines motor action in the event of a communications timeout
in network communications. This parameter only applies when the
node is on line and in Auto mode. The following values are allowed:
0x00 = Auto Stop go to auto and stop
0x01 = Auto Run1 go to auto and Run1 1
0x02 = Auto Run2 go to auto and Run2 1
0x03 = Hold Last hold last state
0x04 = Local Stop go to local and stop
0x05 = Local Run1 go to local and Run1 1
0x06 = Local Run2 go to local and Run2 1
0x07 = All Stop (fault) leave in last control mode (local or auto) and
stop 2
Note 1: Warning, these actions may cause the S811 to start once
network communications are restored.
Note 2: All Stop causes a fault and needs a reset to clear.
0x804F
(32847) Motor Rated Volts (volts)
Size:
2 bytes
Default:
480 volts
Description: Unsigned integer set to match the incoming line voltage. This setting
calibrates the Over Voltage and Under Voltage Faults
0x806C
(32876) Firmware Version List
Size:
4 bytes
Default:
N/A
Description: Unsigned integer identifies firmware versions of all firmware
components of the S811. Consists of 2 2-byte elements.
0x806D
(32877) Hardware Version List
Size:
2 bytes
Default:
N/A
Description: Hardware version of all components of the system
MN03902002E
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November 2006
0x807C
(32892) Current Imbalance Fault Level (%)
Size:
1 byte
Default:
40%
Description: Unsigned integer sets the current imbalance trip level where:
Percent Current Imbalance = 100 * (max deviation from average /
average)
Current is continuously being monitored for imbalance while the
motor is energized.
0x807D
(32893) Current Imbalance Fault Duration/Delay (0.1 seconds)
Size:
2 bytes
Default:
0.5 Sec
Description: Unsigned integer sets duration in tenths of seconds that a current
imbalance condition must persist before a fault is generated.
0x807F
(32895) Voltage Imbalance Fault Level (%)
Size:
1 byte
Default:
6%
Description: Unsigned integer sets the voltage imbalance trip level where:
Percent Voltage Imbalance = 100 * (max deviation from average /
average)
Voltage is checked for imbalance prior to initiating a each start.
0x8080
(32896) Voltage Imbalance Fault Duration/Delay (0.1 seconds)
Size:
2 bytes
Default:
0.5 Sec
Description: Unsigned integer sets duration in tenths of seconds that a voltage
imbalance condition must persist before a fault is generated.
0x8082
(32898) Under Voltage Fault Enable
Size:
1 byte
Default:
1 (Enabled)
Description: Enables Under Voltage Fault.
The S811 monitors the minimum RMS value of the incoming three
phase voltages. The unit will trip if the Under Voltage Fault is enabled
and the minimum RMS value drops below the Under Voltage Fault
Level or 80V AC, whichever is greater, for longer than the Under
Voltage Fault Duration. Note that the S811 will not generate an under
voltage trip when the motor is starting. The fault is only active when
the unit is operating in bypass.
0x8085
(32901) Under Voltage Fault Duration /Delay (0.1 seconds)
Size:
2 bytes
Default:
3.0 Sec
Description: Unsigned integer sets duration in tenths of seconds that an under
voltage condition must persist before a fault is generated.
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November 2006
0x8087
(32903) Over Voltage Fault Enable
Size:
1 byte
Default:
1 (Enabled)
Description: Enables Over Voltage Fault detection.
The S811 monitors the maximum RMS value of the three phase
voltages. The unit will trip with an Over Voltage Fault if the Over
Voltage Fault is enabled and the maximum RMS value rises above
the Over Voltage Fault Level for longer than the Over Voltage Fault
Duration.
0x8089
(32905) Over Voltage Fault Duration /Delay (0.1 seconds)
Size:
2 bytes
Default:
3.0 sec
Description: Unsigned integer sets duration in tenths of seconds that an over
voltage condition must persist before an Over Voltage Fault is
generated.
0x80AD
(32941) Transient Motor Control Timeout (milliseconds)
Size:
2 bytes
Default:
2000 milliseconds
Description: Unsigned integer.
A QCPort device on the Local port is identified as a transient motor
control device when the Transient Device bit (bit 6) in its Motor
Control byte is SET. Transient motor control devices that are
removed from the Local port will not cause a Motor Control
Command Fault. A transient motor control timer is monitored to
verify the presence of the transient motor control device. This timer is
preset to the Transient Motor Control Timeout value each time the
S811 receives another Motor Control byte with the Transient Device
bit SET. When the timer times out, indicating that the device has been
removed from the network, the S811 will clear and ignore that
devices Motor Control byte.
DO NOT SET THE TRANSIENT MOTOR CONTROL TIMEOUT TO 0.
Doing so will disable the Transient Motor Control Timeout until the
next Factory Reset.
0x80B4
(32948) Phase Sequence
Size:
1 byte
Default:
0
Description: Unsigned integer sets the acceptable incoming line phase sequence.
Phase Reversal Fault must be enabled.
0 ABC
1 ACB
0x80B6
(32950) Phase Loss Trip Level (%)
Size:
1 byte
Default:
80% of Rated Voltage
Description: Unsigned integer sets Percent Imbalance = 100 * (max deviation from
average / average)
The S811 monitors the current imbalance when the motor is running.
Phase loss is an extreme case of current imbalance. The unit will trip
with a motor phase loss fault if the phase loss trip is enabled and the
percent imbalance exceeds the trip threshold for the trip delay and
current is greater than the Overload Trip FLA.
MN03902002E
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November 2006
0x80B8
(32952) Phase Loss Duration/Delay (0.1 seconds)
Size:
2 bytes
Default:
0.5 sec
Description: Unsigned integer sets duration in tenths of seconds that a phase loss
condition must persist before a Phase Loss Fault is generated.
0x80C0
(32960) Motor Control Command Missing Timeout (milliseconds)
Size:
2 bytes
Default:
2000 milliseconds
Every device that produces a Motor Control byte gets a timer
assigned to it. When a device fails to refresh its Motor Control byte
the timer will expire. When the timeout occurs, a Missing Motor
Control Device Fault is generated.
0x80C3
(32963) Temperature Sensor Fault Enable
Size:
1 byte
Default:
1 (Enabled)
Description: Enables temperature sensor failure detection. Temperature Sensor
Fault indicates that sensor has failed either by being disconnected or
reporting an invalid temperature.
0x80C4
(32964) SCR Not Firing Fault Enable
Size:
1 byte
Default:
1 (Enabled)
Description: Enables detection of SCR (thyristor) failure to conduct current when
fired (gated)
0x80C5
(32965) SCR Shorted Fault Enable
Size:
1 byte
Default:
1 (Enabled)
Description: Enables shorted SCR detection.
0x80C6
(32966) Input Level Sense Enable
Size:
1 byte
Default:
1 (Enabled)
Description: Enables DC voltage level detection at the S811 Run1 terminal block
input.
0 Run1 Edge Sensing
1 Run1 Level Sensing
0x80C8
(32968) Under Voltage Fault Level (%)
Size:
1 byte
Default:
90% Motor Rated Volts
The S811 monitors the minimum RMS value of the incoming three
phase voltages. The unit will trip if the Under Voltage Fault is enabled
and the minimum RMS value drops below the Under Voltage Fault
Level or 80V AC, whichever is greater, for longer than the Under
Voltage Fault Duration. Note that the S811 will not generate an under
voltage trip when the motor is starting. The fault is only active when
the unit is operating in bypass.
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November 2006
0x80C9
(32969) Over Voltage Fault Level (%)
Size:
1 byte
Default:
110% Motor Rated Volts
The S811 monitors the maximum RMS value of the three phase
voltages. The unit will trip with an Over Voltage Fault if the Over
Voltage Fault is enabled and the maximum RMS value rises above
the Over Voltage Fault Level for longer than the Over Voltage Fault
Duration.
0x80CA
(32970) Output Relay 1 Configuration
Size:
1 byte
Default:
2
Description: Unsigned integer. Configures functionality of Relay 1:
0 Faulted
1 Not Faulted (Ready)
2 In Bypass
3 Not In Bypass (Starting)
4 Motor Energized
5 Motor Not Energized
0x80CB
(32971) Output Relay 2 Configuration
Size:
1 byte
Default:
0
Description: Unsigned integer. Configures functionality of Relay 2:
0 Faulted
1 Not Faulted (Ready)
2 In Bypass
3 Not In Bypass (Starting)
4 Motor Energized
5 Motor Not Energized
0x80CC
(32972) Overload During Start Enable
Size:
1 byte
Default:
1 (Enabled)
Description: 0 Overload disabled during start. Thermal memory is set to 80%
when bypass entered.
1 Overload enabled during start
0x80CD
(32973) Pump Stop Time (0.1 seconds)
Size:
2 bytes
Default:
120.0 sec
Description: Unsigned integer. Sets the Stop Ramp Time for S811s with the pump
control option.
0x80CE
(32974) Termination Resistor Enable
Size:
1 byte
Default:
1 (Enabled)
Description: Connects termination resistor at S811 Local port (CH1).
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MN03902002E
Company Information
Eatons electrical business is a global leader in electrical control, power distribution, and
industrial automation products and services. Through advanced product development,
world-class manufacturing methods, and global engineering services and support,
Eatons electrical business provides customer-driven solutions under brand names such
as Cutler-Hammer, Powerware, Durant, Heinemann, Holec and MEM, which
globally serve the changing needs of the industrial, utility, light commercial, residential,
and OEM markets. For more information, visit www.EatonElectrical.com.
Eaton Corporation is a diversified industrial manufacturer with 2005 sales of $11.1 billion.
Eaton is a global leader in electrical systems and components for power quality, distribution
and control; fluid power systems and services for industrial, mobile and aircraft equipment;
intelligent truck drivetrain systems for safety and fuel economy; and automotive engine air
management systems, powertrain solutions and specialty controls for performance, fuel
economy and safety. Eaton has 60,000 employees and sells products to customers in more
than 125 countries. For more information, visit www.eaton.com.
Eaton Electrical Inc.

1000 Cherrington Parkway
Moon Township, PA 15108-4312
USA
tel: 1-800-525-2000
www.EatonElectrical.com
2006 Eaton Corporation

All Rights Reserved
Printed in USA
Publication No. MN03902002E/CPG
November 2006 Revision 6

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IT.

S811 Soft Starter

November 2006 Revision 6

For more information visit: www.EatonElectrical.com

IT. S811 Soft Starter User Manual

Important Notice Please Read

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IT. S811 Soft Starter User Manual

CHAPTER 5 FUNCTIONAL DESCRIPTION

CHAPTER 7 SETUP AND STARTING

CHAPTER 9 PARTS AND SERVICE

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IT. S811 Soft Starter User Manual

Table of Contents, Continued

APPENDIX C RATINGS, COOLING AND POWER LOSSES

APPENDIX D RATINGS, COOLING AND POWER LOSSES

APPENDIX E MOTOR/APPLICATION CONSIDERATIONS

APPENDIX F SPECIAL FUNCTION OPTIONS

APPENDIX G USER INTERFACE DIM

APPENDIX H QCPORT NETWORK

APPENDIX I QCPORT PARAMETER DESCRIPTIONS

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IT. S811 Soft Starter User Manual

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IT. S811 Soft Starter User Manual

List of Figures, Continued

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IT. S811 Soft Starter User Manual

List of Tables, Continued

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IT. S811 Soft Starter User Manual

The Meaning of Safety Statements

The Safety Alert Symbol means ATTENTION! BECOME ALERT!

Danger means that failure to

Caution means that failure to

Danger signifie que linobservation

Attention signifie que

Precaucin significa que si no se

Notice means that failure to

Avis signifie que linobservation

Aviso significa que si no se

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IT. S811 Soft Starter User Manual

IT. Soft Starter Safety Statements

Make sure you read and

Danger High Voltage

Bien lire et comprendre les

Danger Haute Tension

Peligro alto voltaje

There can be line voltage

Il peut exister une tension de

Power factor capacitors: Do not

Capacitores correctores del factor

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IT. S811 Soft Starter User Manual

Dangers, Warnings, Cautions and Notes

Peligro alto voltaje

Hazardous voltage can cause

Une tension lectrique