English For Business Writing

English for Business writing
Salutation
Dear Mr. (Brown)
Dear Madam
Dear Ms. (Green)
Dear Sir or Madam
Dear Sir
Starting
I am writing to inform you that/ to confirm/
to request/ to enquire about/ to put forward/
to express my concern about/ to express
my alarm at hearing
Having seen, I would like to
I am contacting you for the following reason
I am writing with respect/ regard/ reference

to
I am wiring in reference to
I am writing to request more information

concerning/ regarding
I have recently read/heard about and I

would like to
I would be interested in
I am writing in response to
Referring
Thank you for your letter of
Thank you for contacting us.
In reply to your request,
Thank you fir your letter regarding
With reference to our telephone conversation
Following our meeting, let me
I would like to confirm the the main points

we discussed on
Thank you for taking time to discuss
I appreciate the time you and the team took
in telling me about
I greatly appreciated the opportunity to meet
with you and your team
Further to our meeting
After meeting with you, I am further

convinced that
In the view of/Owing to
As mentioned when we met
It was a pleasure meeting you in
I appreciate your patience in waiting for a

response.
I enjoyed having with you last week in
LingvoExpert
English for Business writing page 2
Making a request
We would appreciate if you could/would
I would be grateful if you could
Could you please send me
In addition, I would like to receive
It would be helpful if you could send us
I am interested in
I would appreciate your immediate attention
to this matter.
Please let me know what action you propose
to take.
Giving good/bad news
We are pleased to announce that

I am delighted to inform you that
You will be pleased to learn that
We regret to inform you that
I am afraid that it would not be possible to
Unfortunately we cannot/ are unable to
After careful consideration we decided not
to
Complaining and Apologising

I am writing to express my dissatisfaction
with
I am writing to complain about
Please, not that the goods we ordered on
have not yet arrived.
We regret to inform you that our order Nr.
is now considerably overdue.
We are sorry for the delay in replying to

I regret any inconveniences caused (by)
I would like to apologise for the
Once again, please accept my apologies
for
Making/Receiving orders
Thank you for your quotation of
We are pleased to place an order with your
company for
We would like to cancel our order
Please confirm the receipt of our order.
I am pleased to acknowledge receipt of your
order Nr
Your order will be processed as quickly as

possible.
It will take about weeks to process your
order.
We can guarantee you delivery before
Unfortunately these articles are no longer
available/ are out of stock.
Referring to payment
Our terms of payment are as follows
Please send payment as soon as possible.
Our records show that we have not yet received payment of
You will receive a credit note for the sum of
According to our records

LingvoExpert
Enclosing documents
Please find attached/ enclosed
I have forwarded to you.
I am enclosing
I am forwarding to you.
You will find attached
I have ccd/cced/copied on this email.
Closing remarks
If I can be of any further assistance, please
let me know.
If I can help you any way, please do not hesitate to contact me.
Thank you for your help.

We hope you are happy with this arrangement.
If you require more information
We hope you can settle this matter to our

satisfaction.
For further details
If there are any questions
Thank you for taking this into consideration.
Referring to further contact

We look forward to a successful working
relationship in the future.
We would be happy to have an opportunity

to work with your firm.
We would be very pleased to do business

with your company.
We are looking forward to seeing you on our

premises.
We are looking forward to meeting you.
Ending business letters

Sincerely,
With best regards,
Yours sincerely ,
Warm wishes,
Sincerely yours,
Yours truly,
Yours faithfully,
Best wishes,
Regards,
Best regards,
Kind regards,
LingvoExpert
Linking words and Phrases

To express a personal opinion
To express effect
In my opinion/view
To my mind
To my way of thinking
I am convinced that
It strikes me that
It is my firm belief that
I am inclined to believe that
It seems to me that
As far as I am concerned
I think that
I reckon that
From my point of view
Thus
Therefore
So
Consequently
As a result
As a consequence
To list the points

Firstly
First of all
In the first place
First and foremost
To start/begin with
Secondly
After this/that
Afterwards
Then
Next
Finally
To add more points

What is more
Furthermore
Apart from that/this
In addition
Moreover
Besides
not to mention that fact that
Not only but also
To make contrasting points

Yet
However,
Nevertheless
Nonetheless
Notwithstanding
Even so
Although
Even though
Regardless of the fact that
Despite the fact that
While
On the one/other hand,
To conclude
Finally/ Lastly/ All in all
Taking everything into account/ consideration
On the whole
All things considered
In conclusion
On balance
For the above mentioned reasons
LingvoExpert

English For Business Writing

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What are some common phrases used in business letters for listing points?

What are some common phrases used in business letters for listing points?

What are some common phrases used in business letters for adding more points?

What are some common phrases used in business letters for adding more points?

English for Business writing

Dear Ms. (Green)

Dear Sir or Madam

Having seen, I would like to

I am contacting you for the following reason

I am writing with respect/ regard/ reference

I am writing to request more information

I have recently read/heard about and I

I would like to confirm the the main points

Further to our meeting

After meeting with you, I am further

In the view of/Owing to

As mentioned when we met

It was a pleasure meeting you in

I appreciate your patience in waiting for a

I enjoyed having with you last week in

English for Business writing page 2

We are pleased to announce that

Complaining and Apologising

We are sorry for the delay in replying to

Your order will be processed as quickly as

Please send payment as soon as possible.

Our records show that we have not yet received payment of

You will receive a credit note for the sum of

According to our records

English for Business writing page 3

I have forwarded to you.

You will find attached

I have ccd/cced/copied on this email.

Thank you for your help.

If you require more information

We hope you can settle this matter to our

For further details

If there are any questions

Thank you for taking this into consideration.

Referring to further contact

We would be happy to have an opportunity

We would be very pleased to do business

We are looking forward to seeing you on our

Ending business letters

With best regards,

English for Business writing page 4

Linking words and Phrases

To list the points

To add more points

To make contrasting points

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