2U UPS - User Guide
2U UPS - User Guide
2U UPS - User Guide
User Guide
Abstract
This document is for the person who installs and maintains HP UPS products. HP assumes you are qualified
in the installation of electrical equipment and trained in recognizing hazards in products with hazardous
energy levels.
ENGLISH
The 2U UPS models that are covered in this manual are intended for installation in an environment
within 0 to 40C/32 to 104F, free of conductive contaminant.
For HP R/T3000 HV NA/JP and HP R/T3000 G4 INTL UPS models:
FCC/EN55022 Class B IEC62040-2 C1
For HP R/T2200 G4 NA/JP and HP R/T3000 G4 LV NA/JP UPS models:
FCC/EN55022 Class A, IEC62040-2 C2
Certification Standards
Radiated emission: FCC CFR 47 part 15 subpart B (Class A or Class B, depending on model).
Regulatory Notices
See HP EG regulatory notices at http://www.hp.com/support/Safety-Compliance-EnterpriseProducts.
Special Symbols
The following are examples of symbols used on the UPS or accessories to alert you to important
information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric shock symbol.
This symbol indicates that you should not discard waste electrical or electronic equipment (WEEE)
in the trash. For proper disposal, contact your local recycling/reuse or hazardous waste center.
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Personal Safety
The system has its own power source (the battery). Consequently, the power outlets may be energized,
even if the system is disconnected from the AC power source.
Dangerous voltage levels are present within the system. It should be opened exclusively by qualified service
personnel.
The battery supplied with the system contains small amounts of toxic materials.
There are no user serviceable parts inside except for the replaceable battery.
Determine if battery is inadvertently grounded. If inadvertently grounded, remove source from ground. Contact
with any part of a grounded battery can result in electrical shock. The likelihood of such shock can be reduced if
such grounds are removed during installation and maintenance (applicable to equipment and remote battery supplies not having a grounded supply circuit).
Product Safety
The UPS connection instructions and operation described in the manual must be followed in
the indicated order.
Check that the indications on the rating plate correspond to your AC powered system and to
the actual electrical consumption of all the equipment to be connected to the system.
For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the equipment and shall
be easily accessible
If the system must be stored prior to installation, storage must be in a dry place.
Special Precautions
All handling operations will require at least two people (unpacking, installation in rack system).
Before and after the installation, if the UPS remains de-energized for a long period, the UPS must be
energized for a period of 24 hours, at least once every 6 months (for a normal storage temperature
less than 25C/77F). This charges the battery, thus avoiding possible irreversible damage.
During the replacement of the Battery Module, it is imperative to use the same type and number of
element as the original Battery Module provided with the UPS to maintain an identical level of
performance and safety. For questions, contact your HP representative.
Important: Replace the battery module with the same type battery module, available from HP.
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Contents
Table of Contents
Contents......................................................................................................................................4
1. Overview................................................................................................................................5
1.1 Environmental protection........................................................................................................................................ 5
1.2 Weights and dimensions........................................................................................................................................... 6
1.3 Rear panels..................................................................................................................................................................... 7
2. User Interface.......................................................................................................................8
2.1 Control panel................................................................................................................................................................. 8
2.2 LCD window................................................................................................................................................................... 9
2.3 Display functions.......................................................................................................................................................10
2.4 User settings................................................................................................................................................................10
3. Installation.......................................................................................................................... 12
3.1 Unpacking and contents check............................................................................................................................12
3.2 Battery module connection...................................................................................................................................14
3.3 Tower installation.......................................................................................................................................................15
3.4 Rack installation.........................................................................................................................................................15
3.5 Communication ports..............................................................................................................................................19
3.6 UPS connection..........................................................................................................................................................20
3.7 Ground connection...................................................................................................................................................21
3.8 ERM and UPS installation........................................................................................................................................22
4. Operation............................................................................................................................ 24
4.1 Start-up and normal operation.............................................................................................................................24
4.2 Starting the UPS on battery...................................................................................................................................24
4.3 UPS shutdown.............................................................................................................................................................24
4.4 Operation on battery power..................................................................................................................................24
4.5 Return of AC input power.......................................................................................................................................25
4.6 UPS remote control functions...............................................................................................................................25
5. Maintenance...................................................................................................................... 26
5.1 Troubleshooting.........................................................................................................................................................26
5.2 Updating the UPS firmware...................................................................................................................................26
5.3 Battery module replacement................................................................................................................................27
5.4 Spares.............................................................................................................................................................................28
6. Technical Specifications................................................................................................. 29
6.1 HP R/T2200 G4 NA/JP UPS and HP R/T3000 G4 LV NA/JP UPS..................................................................29
6.2 HP R/T3000 G4 HV NA/JP UPS and HP R/T3000 G4 INTL UPS....................................................................30
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Save these instructions. This document contains important safety instructions that should be followed during
installation, operation, and maintenance of the UPS and batteries.
Substances
This product does not contain CFCs, HCFCs , or asbestos.
Packing
To improve waste treatment and facilitate recycling, separate the various packing components.
The cardboard we use comprises over 50% of recycled cardboard.
Packing materials are recyclable and bear the appropriate identification symbol
01
PET
Materials
Abbreviations
Number in
the identification symbols
Polyethylene terephthalat
PET
01
High-density polyethylene
HDPE
02
Polyvinyl chloride
PVC
03
Low-density polyethylene
LDPE
04
Polypropylene
PP
05
Polystyrene
PS
06
End of life
HP processes products at the end of their service lives in compliance with local regulations.
HP works with companies in charge of collecting and eliminating our products at the end of
their service lives.
Product
The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local regulations concerning waste.
At the end of its service life, the product must be transported to a processing center for electrical and
electronic waste.
Battery
The product contains lead-acid batteries that must be processed according to applicable local regulations
concerning batteries.
The battery may be removed to comply with regulations and correct disposal.
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1. Overview
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1. Overview
1.2 Weights and dimensions
Tower installation Rack installation
H
W
W
Description
HP R/T2200 G4 NA/JP UPS
HP R/T3000 G4 LV NA/JP UPS
HP R/T3000 G4 HV NA/JP UPS
HP R/T3000 G4 INTL UPS
HP R/T2200 G4 ERM
HP R/T3000 G4 ERM
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Weights
(kg/lb)
30.5 kg/67.2 lb
39.9 kg/88.0
38 kg/83.8 lb
38 kg/83.8 lb
32.2 kg/71.0 lb
45.2 kg/99.7 lb
Dimensions (mm/inch)
DxWxH
523 x 442 x 86 mm/20.6 x 17.4 x 3.4 in
645 x 442 x 86 mm/25.4 x 17.4 x 3.4 in.
645 x 442 x 86 mm/25.4 x 17.4 x 3.4 in.
645 x 442 x 86 mm/25.4 x 17.4 x 3.4 in.
508 x 442 x 86 mm/20.0 x 17.4 x 3.4 in
648 x 442 x 86 mm/25.5 x 17.4 x 3.4 in
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1. Overview
1.3 Rear panels
HP R/T2200 G4 NA/JP UPS
8a
8b
8b
11
8b
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2. User Interface
2.1 Control panel
The UPS has a five-button graphical control panel.
Power On
Indicator (green)
On battery
Indicator (yellow)
Alarm
Indicator (red)
Normal mode
100%
2.7kW
3kVA
100%
17min
1ERM
Efficiency: ~98%
Escape
Up
Down
Enter
On/Off
button
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Status
Description
On
On
On
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2. User Interface
2.2 LCD window
The LCD window provides useful information about the UPS, load status, events, measurements, and settings.
As the default, or after five minutes of inactivity, the LCD displays the screen saver.
The backlight LCD automatically dims after 10 minutes of inactivity. Press any button to restore the screen.
Operation Status
Normal mode
100%
2.7kW
3kVA
Load/equipment Status
100%
17min
1ERM
Battery Status
Efficiency: ~98%
Efficiency and Load Group Information
The following table illustrates the Operation Status icons that you could see and describes the condition associated with
each icon.
Note: If other indicators appear, see "5.1 Troubleshooting" on page 26 for additional information.
Operation status
Standby mode
Possible cause
The UPS is off, waiting for start-up command from user.
Normal mode
No audio alarm.
On Battery
Action
Equipment is not powered until the
button is pressed.
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2. User Interface
2.3 Display functions
Press the
button to activate the menu options. Use the
and
buttons to scroll through the menu structure. Press
the
button to select an option. Press the
button to cancel or return to the previous menu.
Submenu
Control
Load Segments
Settings
Fault log
Identification
Local settings
LCD settings
Audible alarm
Output voltage
Input thresholds
In/Out settings
Sensitivity
Available settings
Default settings
English
User selectable when the UPS
is powered the first time.
Yes
High
Group 1: 3 s
Group 2: 6 s
Continued
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2. User Interface
Continued
Available settings
[Disable] [0s] [1 s] [2 s][65354 s]
During a power outage, this setting
enables the UPS to turn off power to
equipment connected to Group 1 and/or
Group 2 outlets, or disables the action.
This feature sheds non-critical loads in
order to conserve battery power for critical
loads connected to the primary group.
Overload
[5%] [10%] [15%] [20%] ... [100%] [105%]
prealarm
Sets alarm for critical percentage of load
where alarm overload occurs.
Cold start
[Disable] [Enable]
Enables or disables the product to start
on battery. The first cold start is always
disabled.
Forced reboot
[Disable] [Enable]
If enabled and power returns during
a shutdown sequence, the shutdown
sequence will complete and there is a 10
second delay prior to restart.
If disabled, shutdown sequence does not
complete and restart occurs immediately.
Auto restart
[Disable] [Enable]
Enables or disables the UPS to restart
automatically when power returns after a
complete battery discharge.
Energy saving
[Disable] [Enable]
If enabled, the UPS will shutdown after
five minutes if no load is detected on the
output.
Sleep mode
[Disable] [Enable]
If enabled, LCD and communication stays
on 1h and 30 min after UPS turns off.
If disabled, LCD and communication will
turn off immediately after the UPS turns
off.
Remote command
[Disable] [Enable]
If enabled, shutdown or restart commands
from software are allowed.If disabled, shutdown or restart commands from software
are not allowed.
Automatic battery test [No test] [Every day] [Every week] [Every
month]
Available only if Battery Charge mode is
set to constant charge.
Low battery
[10%] [20%] [30%] [40%] [50%] [60%]
warning
[70%] [80%] [90%]
The alarm occurs when the value set
for the low battery capacity warning is
reached.
Restart battery level
[10%] [20%] [30%] [40%] [50%] [60%]
[70%] [80%] [90%] [100%]
If set, automatic restart occurs only when
the percentage of battery charge you
specify is reached.
Battery charge mode
[EBM cycling] [Constant charge]
ERM number
[0] [1] [2] [3] [4]
setting
Using standard ERM, the UPS automatically
detects the number of connected ERMs.
Deep discharge protec- [Yes] [No]
If set to Yes, the UPS automatically pretion
vents the battery from deep discharge by
adapting the end of back-up time voltage
threshold.
Description
Load segments - Auto
shutdown delay
In/Out settings
ON/OFF settings
Battery settings
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Default settings
Group 1: Disable
Group 2: Disable
[105 %]
Enable
Enable
Enable
Disable
Disable
Enable
Every week
(in constant charge)
otherwise following EBM
20%
0%
EBM cycling
ERM automatic detection,
otherwise 0
Yes
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3. Installation
3.1 Unpacking and contents check
HP R/T2200 G4 NA/JP UPS and HP R/T3000 G4 LV NA/JPN UPS
18
14
15
20
16
17
21
Packing materials must be disposed of in compliance with all local regulations concerning waste.
Recycling symbols are printed on the packing materials to facilitate sorting.
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3. Installation
31
30
32
33
36
38
35
34
39
(36) Documentation
Packing materials must be disposed of in compliance with all local regulations concerning waste.
Recycling symbols are printed on the packing materials to facilitate sorting.
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3. Installation
3.2 Battery module connection
This operation must be performed when the UPS is switched off and unplugged from the AC source. In addition, do not
disconnect the connector while the unit is operating from the AC source or in reserve mode.
Note: Before starting the UPS, connect the internal battery. A small amount of arcing may occur when connecting the
batteries.This is normal and does not damage the UPS or present any safety concern.
C
B
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3. Installation
3.3 Tower installation
M3 screws
M3 screws
Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
Note: If preparing the rails for integrated shipping, follow the same rack installation instructions.
Note: Mounting hardware for square- and round-holed racks is included in the UPS kit.
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3. Installation
Installing the mounting rails
Front of rack
A
A
1
M6 screws
Rear of rack
C
M6 screws
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3. Installation
Rear of rack (cont.)
E
E
M3 screws
M3 screws
M6 screws
M6 screws
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3. Installation
Shipping the UPS in the rack
Before shipping the UPS in the rack, you will need to add a rear rail stabilizing bracket and install a protective cover over
the bezel.
M6 screws
M6 screws
M6 screws
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3. Installation
3.5 Communication ports
Connection of RS-232 or USB communication port (optional)
The RS-232 and USB communication ports cannot operate simultaneously.
17
or
34
16
or
33
Current: 25 mA max
Power: 1.2W
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3. Installation
3.6 UPS connection
HP R/T2200 G4 NA/JP UPS
Check that the specifications on the rear UPS name plate correspond to the AC power source and the true electrical
consumption of the total load.
1. Connect the UPS input plug 10 to the
AC power source.
10
The UPS charges the battery as soon as it is connected to the AC power source, even if the
pressed.
button is not
After the UPS is connected to the AC power source, eight hours of charging is required before the battery can
supply the rated backup time.
HP R/T3000 G4 LV NA/JP
Check that the indications on the name plate located on the back of the UPS correspond to the AC-power source and
the true electrical consumption of the total load.
8a
8b
11
10
to the
2. Connect the loads to the UPS. It is preferable to connect the critical loads to
the Primary outlet group shown as 9
and the non-critical loads to either the
Group 1 or Group 2 outlets shown as
8a and 8b. Group 1 and Group 2 outlets can be programmed to shed loads
as desired. Connect any high-power
device to the 30 A outlet 7 .
3. T o optimize the available backup time,
use the in/out settings to program
shutdown of outlets 8 during operation on battery power.
The UPS charges the battery as soon as it is connected to the AC power source, even if the
pressed.
button is not
After the UPS is connected to the AC power source, eight hours of charging is required before the battery can
supply the rated backup time.
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3. Installation
HP R/T3000 G4 HV NA/JP and R/T3000 G4 INTL UPS
Check that the indications on the name plate located on the back of the UPS correspond to the AC-power source and the
true electrical consumption of the total load.
1. Connect the
supplied cable 31 (250V 16A) to the socke 10 , then
to the AC-power source.
9
31
10
32
35
The UPS charges the battery as soon as it is connected to the AC power source, even if the
is not pressed.
button
After the UPS is connected to the AC power source, eight hours of charging is required before the battery can
supply the rated backup time.
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3. Installation
3.8 ERM and UPS installation
There are two ERM models. They can be installed with UPSs in both rack and tower installations. Up to four ERMs
can be installed with each UPS.
HP R/T2200 G4 ERM
HP R/T3000 G4 ERM
1
M6 screws
2 M6 screws
M3 screws
M3 screws
M6 screws
M3 screws
M6 screws
4
M6 screws
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3. Installation
ERM and UPS connection
1 x ERM
Rack configuration
2 x ERM
Tower configuration
1 x ERM
2 x ERM
M3 screws
Note: The connected power cord between UPS and ERM must be provided by original manufacturer only.
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4. Operation
4.1 Start-up and normal operation
To start the UPS:
1. Verify that the UPS power cord is plugged in.
2. The UPS LCD window display illuminates and the logo displays.
3. Press the
button on the UPS control panel for at least two seconds.
4. Check the UPS LCD window display for active alarms or notices. Resolve any active alarms before
continuing. See "5.1 Troubleshooting" on page 26.
If the
indicator is on, do not proceed until all alarms are cleared.
5. Verify that the
indicator illuminates, indicating that the UPS is operating normally and any loads are powered and
protected.
The UPS should be in Normal mode.
The connected devices continue to be supplied by the UPS when AC input power is no longer available. The necessary
energy is provided by the battery.
The
and
indicator illuminates.
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4. Operation
Low-battery warning
The
and
indicator illuminates.
The remaining battery power is low. Shut down all applications on the connected equipment because
automatic UPS shutdown is imminent.
Access these functions by opening a contact connected between the appropriate pins of connector
the UPS.
Contact open: UPS shutdown, LED
illuminates.
To return to normal operation, deactivate the remote external contact and restart
the UPS by pressing the
button.
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5. Maintenance
5.1 Troubleshooting
Operation status
Batteries disconnected
Possible cause
The UPS does not recognize
the internal batteries
The batteries are disconnected
Action
If the condition persists, contact your
service representative
Verify that all batteries are properly
connected. If the condition persists,
contact your service representative.
Overload
Event
UPS fault
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5. Maintenance
5.3 Battery module replacement
Safety recommendations
Warning: To prevent personal injury from hazardous energy:
This operation must be performed when the UPS is switched off and unplugged from the AC source.
Do not disconnect the connector while the unit is operating from the AC mains or in reserve mode.
The battery connection must not be disconnected while running in reserve mode.
The battery can cause electrocution and high short-circuit currents. The following safety precautions
are required before servicing the battery components:
Remove watches, rings, bracelets, and all other metal objects from the hands and arms.
Read and observe the requirements in "Important battery safety information" and "Battery care and
storage guidelines" in this section before battery module replacement.
Keep the area around the UPS clean and dust-free. If the environment is very dusty, clean the outside of the UPS
regularly with a vacuum cleaner.
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5. Maintenance
Battery module removal (cont.)
To ensure safety and high performance, use only batteries supplied by HP.
Take care to firmly press together the two parts of the connector during remounting.
5.4 Spares
Ordering Spares
To order a spare, visit the HP website (http://www.hp.com/buy/parts).
To replace parts under warranty, contact an HP authorized service representative.
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6. Technical Specifications
6.1 HP R/T2200 G4 NA/JP UPS and HP R/T3000 G4 LV NA/JP UPS
Filter
Transformer
AVR
Charger
Inverter
Battery
6 x 12V
9 Ah
HP R/T2200 G4 ERM
8 x 12V
9 Ah
(2 strings of x4)
HP R/T3000 G4 ERM
12 x 12V
9 Ah
(2 strings of x6)
0 to 40C
-15 to +50C
20 to 90% (without condensation)
< 45 dBA
< 50 dBA
(1) The high and low thresholds can be adjusted using UPS settings.
(2) Up to 40 Hz in low -sensitivity mode (programmable using UPS settings).
(3) A
djustable to 120V, but must be set to the identical AC power source value.
Caution: To reduce the risk of fire, only connect to a circuit provided with 20A maximum branch circuit overcurrent protection in accordance with the National Electric Code, ANSI/NFPA 70.
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6. Technical Specifications
6.2 HP R/T3000 G4 HV NA/JP UPS and HP R/T3000 G4 INTL UPS
Filter
Transformer
AVR
Charger
Inverter
Battery
2490V
2241W
NA: 3000 VA
2700W
JP: 2490 VA
2241W
2490V
2241W
3000 VA
2700W
l Additional
modules possible
(up to 4 ERMs)
Environment
l Operating
temperature range
l Storage
temperature range
l
Relative humidity
l Noise level
0 to 40C
-15 to +50C
20 to 90% (without condensation)
< 45 dBA
< 50 dBA
(1) The high and low thresholds can be adjusted using UPS settings (up to 150-294V).
(2) Up to 40 Hz in low -sensitivity mode (programmable using UPS settings).
(3) A
djustable to 200/208/220/230/240V, but must be set to the identical AC power source value.
When the UPS is used in the EU area, use an external circuit breaker in front of the line with rating 16A,
250V which is IEC/EN 60898-1 standard compliant.
When the UPS is used in the NA area, use an external circuit breaker in front of the line with rating 20A, 250V.
Caution: To reduce the risk of fire, only connect to a circuit provided with 30A maximum branch circuit overcurrent protection in accordance with the National Electric Code, ANSI/NFPA 70.
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Warranty information
HP ProLiant and X86 Servers and Options (http://www.hp.com/support/ProLiantServers-Warranties)
Download and have available an Active Health System log for 7 days before the failure was detected. For more
information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website (http://www.
hp.com/go/ilo/docs).
For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website (http://www.
hp.com/go/OAlog).
HP contact information
For United States and worldwide contact information, see the Contact HP website (http://www.hp.com/go/assistance).
In the United States:
To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be recorded or monitored.
If you have purchased a Care Pack (service upgrade), see the Support & Drivers website (http://www8.hp.com/us/
en/support-drivers.html). If the problem cannot be resolved at the website, call 1-800-633-3600. For more information about Care Packs, see the HP website (http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.
html).
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see the product
QuickSpecs on the HP website (http://www.hp.com/go/qs).
Documentation feedback
HP is committed to providing documentation that meets your needs. To help us improve the documentation, send any
errors, suggestions, or comments to Documentation Feedback (mailto: [email protected]). Include the document
title and part number, version number, or the URL when submitting your feedback.
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