Customer Satisfaction Survey

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SUNVIK STEELS PVT. LTD.

CUSTOMER NAME:.

DESIGNATION:CONTACT

NAME OF THE ORGANISATION:

..

QUESTIONNAIRE
1. In thinking about your most recent experience with SUNVIK STEELS PVT LTD, how was the
quality of customer service you received?

Superior
Very Satisfactory
About Average
Somewhat Unsatisfactory
Very poor

2. What feedback you would like to give about Sunvik s Ready Fix Cut Bend Product?

Superior
Very Satisfactory
About Average
Somewhat Unsatisfactory
Very poor

3. How happy are you with Technical support from our Team?

Superior
Very Satisfactory
About Average
Somewhat Unsatisfactory
Very poor

4. The process for getting your concerns resolved was:


SUNVIK STEELS PVT. LTD.

Very Unsatisfactory

Somewhat Unsatisfactory

About Average

Somewhat Satisfactory

Very Satisfactory

5. Do you think Ready Fix (TMT Cut bend service) is cost effective way of working and
handling TMT? Would you like to recommend it to others?
YES
NO
Comment:

6. If you are not satisfied with the product, will you please describe why?
Comment:

Company Seal and Signature

Thank you for your feedback. We sincerely appreciate your honest opinion and will take your
input into consideration while providing products and services in the future. It will surely
benefit us to improvise our product and service.

If you have any comments or concerns about this survey please contact: -

SUNVIK STEELS PVT. LTD.


Factory
Registered Office Survey No. 59-72, Jodidevarahalli,
Sunvik Steels Pvt Ltd #23, 3rd Floor,Next to Mother Kallambella Hobli, Sira Taluk,
Teresa School, MES Road,Bahubali Nagar, Tumkur District - 572 125.
Jalahalli Village, Bangalore -560 013 Karnataka,
India. [email protected]
080-23084700 ,080-23084799 www.sunviksteels.com