Customer Satisfaction Survey
Customer Satisfaction Survey
Customer Satisfaction Survey
CUSTOMER NAME:.
DESIGNATION:CONTACT
..
QUESTIONNAIRE
1. In thinking about your most recent experience with SUNVIK STEELS PVT LTD, how was the
quality of customer service you received?
Superior
Very Satisfactory
About Average
Somewhat Unsatisfactory
Very poor
2. What feedback you would like to give about Sunvik s Ready Fix Cut Bend Product?
Superior
Very Satisfactory
About Average
Somewhat Unsatisfactory
Very poor
3. How happy are you with Technical support from our Team?
Superior
Very Satisfactory
About Average
Somewhat Unsatisfactory
Very poor
Very Unsatisfactory
Somewhat Unsatisfactory
About Average
Somewhat Satisfactory
Very Satisfactory
5. Do you think Ready Fix (TMT Cut bend service) is cost effective way of working and
handling TMT? Would you like to recommend it to others?
YES
NO
Comment:
6. If you are not satisfied with the product, will you please describe why?
Comment:
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your
input into consideration while providing products and services in the future. It will surely
benefit us to improvise our product and service.
If you have any comments or concerns about this survey please contact: -