Aspire v3731
Aspire v3731
Aspire v3731
SERVICEGUIDE
Service guide files and updates are available on the ACER/CSD Website. For more
information, go to http://csd.acer.com.tw.
Disclaimer
The information in this guide is subject to change without notice.
There are no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any
particular purpose. The software described in this manual is sold or licensed "as is". Should
the programs prove defective following their purchase, the buyer (not the manufacturer,
distributor, or its dealer) assumes the entire cost of all necessary servicing, repair, and any
incidental or consequential damages resulting from any defect in the software.
Copyright
2012 by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any
language or computer language, in any form or by any means, electronic, mechanical,
magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer
Incorporated.
Conventions
The following conventions are used in this manual:
! WARNING:
Indicates a potential for personal injury.
! CAUTION:
Indicates a potential loss of data or damage to equipment.
+ IMPORTANT:
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.
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Computer output (text that represents information displayed on a computer screen, such as
menus, prompts, responses to input, and error messages) are shown in constant width.
Example:
Example:
Example:
General information 0
Before using this information and the product it supports, read the following general
information.
This service guide provides you with all technical information relating to the basic configuration
for Acers global product offering. To better fit local market requirements and enhance product
competitiveness, your regional office may have decided to extend the functionality of a
machine (such as add-on cards, modems, or extra memory capabilities). These localized
features are not covered in this generic service guide. In such cases, contact your regional
offices or the responsible personnel/channel to provide you with further technical details.
When ordering FRU parts: Check the most up-to-date information available on your regional
Web or channel. If, for whatever reason, a part number change is made, it may not be noted
in this printed service guide.
Acer-authorized Service Providers: Your Acer office may have a different part number code
than those given in the FRU list in this service guide. You must use the list provided by your
regional Acer office to order FRU parts for repair and service of customer machines.
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CHAPTER 1
Hardware Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Operating System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
System Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Storage Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Audio Subsystem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Optical Media Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Privacy Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Power Adapter and Battery. . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Special Keys and Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
I/O Ports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
Notebook Tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Top Cover View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Keyboard View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
Left View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Base View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-17
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-19
Lock Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-20
Windows Keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21
Hotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-22
Specification Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-25
CHAPTER 2
System Utilities
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Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Boot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Exit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
Remove HDD/BIOS Password Utilities. . . . . . . . . . . . . . . . . . . . . 2-18
Remove HDD Password Utilities . . . . . . . . . . . . . . . . . . . . . . 2-18
Removing BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20
Cleaning BIOS Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
Using DMI Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
LAN MAC EEPROM Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29
CHAPTER 3
Machine Maintenance
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Removing the Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Removing the Thermal Module. . . . . . . . . . . . . . . . . . . . . . . 3-52
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Removing the Bottom Case . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . 3-61
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . 3-61
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Removing the Hinges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69
Removing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71
Removing the LVDS Combo Cable . . . . . . . . . . . . . . . . . . . . 3-72
LCD Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-76
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-77
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84
Replacing the Bottom Case . . . . . . . . . . . . . . . . . . . . . . . . . . 3-87
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-90
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . 3-92
Replacing the Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . 3-95
Replacing the IO Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-98
Replacing the Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-100
Replacing the Power Switch Board . . . . . . . . . . . . . . . . . . . . 3-103
Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . 3-105
Replacing the Top Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-108
Replacing the Top Case Palmrest . . . . . . . . . . . . . . . . . . . . . 3-111
Replacing the ODD Module. . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
Replacing the WLAN Card . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-119
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-121
Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . 3-125
Replacing the Main Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-127
Replacing the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-128
CHAPTER 4
Troubleshooting
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
No Display Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
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Touchpad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Internal & External Speaker Failure . . . . . . . . . . . . . . . . . . . 4-10
Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
WLAN Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Card Reader Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
HDMI and CRT Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
CD-ROM/DVD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
POST Code Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
CHAPTER 5
Jumper and Connector Locations
CHAPTER 6
FRU List
CHAPTER 7
Test Compatible Components
CHAPTER 8
Online Support Information
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Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
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CHAPTER 1
Hardware Specifications
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BD Combo Drive Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-33
BD RW Drive Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-34
LED 17.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-35
Display Supported Resolution (System Supported Resolution). . . . . . . . . . 1-35
Graphics Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-36
Display Supported Resolution (GPU Supported Resolution) . . . . . . . . . . . . 1-36
Display Supported Resolution (LCD panel Supported Resolution) . . . . . . . 1-37
Bluetooth Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-37
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
WIFI Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Audio Codec and Amplifier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-38
Audio Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40
VRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-40
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
HDMI Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
AC Adapter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
System Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-41
Card Reader. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
System LED Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
System DMA Specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
System Interrupt Specification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-42
System IO Address Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-43
........................................................... 1-45
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Hardware Specifications and Configurations
Features 0
Operating System 0
Platform 0
Intel Core i3-2350M processor (3 MB L3 cache, 2.30 GHz.35W), Intel Core i3-2370M
processor (3 MB L3 cache, 2.40 GHz.35W), i3-3110M processor (3 MB L3 cache, 2.30
GHz.35W), Intel Core i5-2450M processor (3 MB L3 cache, 2.50 GHz.35W), Intel Core
i5-2520M processor (3 MB L3 cache, 2.50 GHz.35W), Intel Core i5-2540M processor (3 MB
L3 cache, 2.60 GHz.35W), Intel Core i5-3210M processor (3 MB L3 cache, 2.50 GHz.35W),
Intel Core i5-3320M processor (3 MB L3 cache, 2.60 GHz.35W), Intel Core i5-3360M
processor (3 MB L3 cache, 2.80 GHz.35W), Intel Core i7-2670QM processor (6 MB L3
cache, 2.20 GHz.45W), Intel Core i7-3610QM processor (6 MB L3 cache, 2.30 GHz.45W),
Intel Core i7-3720QM processor (6 MB L3 cache, 2.60 GHz.45W), supporting Intel 64
architecture, Intel Smart Cache
Mobile Intel HM77 Express Chipset
System Memory 0
Display 0
17.3" HD 1600 x 900 resolution, high-brightness (220-nit) LED-backlit Glare TFT LCD
Mercury-free, environment-friendly
Graphics 0
MPEG-2/DVD decoding
VC-1 and H.264 (AVC) decoding
Storage Subsystem 0
120 GB/256 GB
SATA Type, 5400 RPM, 2.5 ", Slim with height of 7.0/9.5/12.5 mm
320/500/640/750/1000 GB
Audio Subsystem 0
Optimized Dolby Home Theater v4 audio enhancement, featuring Audio Optimizer, Audio
Regulator, Volume Leveler, Volume Maximizer, Intelligent EQ, Dialogue Enhancer, Surround
Virtualizer for Headphones, Surround Virtualizer for Built-in Speakers, and Dolby Digital Output
technologies
Two built-in 20mm diameter stereo speakers and the Acer Tuba CineBass booster supporting
low-frequency effects
True-5.1-channel surround sound output
MS-Sound compatible
Read: 6X BD-ROM, 6X BD-ROM DL, 6X BD-R, 4.8X BD-R DL, 4.8X BD-R TL, 6X BD-R
LTH, 6X BD-RE, 4.8X BD-RE DL, 2X BD-RE TL, 4.8X BDMV, 8X DVD-ROM, 8X DVD-ROM
DL, 8X DVD-R, 6X DVD-R DL, 8X DVD-RW, 8X DVD+R, 6X DVD+R DL, 8X DVD+RW, 5X
DVD-RAM, 24X CD-R, 24X CD-RW, 24X CD-ROM
Write: 8X DVD-R, 6X DVD-R DL, 6X DVD-RW, 5X DVD-RAM, 8X DVD+R, 6X DVD+R DL,
8X DVD+RW, 24X CD-R, 24X CD-RW
Slim Blu-ray Disc writer:
Communication 0
Webcam 0
WLAN:
WPAN:
LAN:
Privacy Control 0
HDD password
Dimensions 0
Weight 0
ACPI 3.0 CPU power management standard: supports Standby and Hibernation
power-saving modes
Power adapter 0
3-pin 65 W AC adapter:
400g maximum
Battery 0
Keyboard 0
Touchpad 0
Dual-mode touchpad with Media Console / multi-gesture function, supporting two-finger scroll,
pinch, rotate, flip
Media keys 0
I/O Ports 0
Multi-in-1 card reader (SD, SDXC, SDHC, MMC, MMCplus, MS, xD)
2 USB 2.0 ports
Software 0
Productivity 0
Acer AUPEO
Acer KOBO
Acer Netflix Shortcut
Acer newsXpresso
Acer Updater
Adobe Reader X
Security 0
MyWinLocker Suite
Multimedia 0
Acer clear.fi
Skype
Bing Bar
Bing Setup
Internet Explorer 9
Silverlight
Environment 0
Temperature:
Operating: 5 C to 35 C
Non-operating: -20 C to 65 C
Humidity (non-condensing):
Operating: 20% to 80%
Non-operating: 20% to 80%
This section provides an overview of the features and functions of the notebook.
2 USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB
camera).
2 Hard disk bay Houses the computer's hard disk (secured with screws).
The computer has five easy-to-read status indicators. The following indicators are visible
even when the computer cover is closed.
2 3
Figure 1-7. Touchpad
Move finger across the TouchPad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two virtual buttons are the equivalent of the left and right buttons on a
mouse. Tapping on the TouchPad is the same as clicking the left button.
Function Left Button (2) Right Button (3) Main Touchpad (1)
Execute Quickly click twice. Rapidly tap twice.
Select Click once. Tap once.
Access context Click once.
menu
The keyboard contains an embedded numeric keypad, a separate cursor, windows key, lock
function keys, special and full sized keys.
The keyboard has three lock keys which the user can toggle on and off.
The state of the Num Lock is not changed by the attachment/removal (hot
plug) of the external keyboard/keypad.
Scroll Lock When On, the screen moves one line up or down when pressing up or down
<Fn> +<F12> arrow keys. Scroll Lock is not applicable for all applications.
Application key
Key Description
Windows Logo Pressed alone, this key has the same effect as clicking on the Windows Start
key button; it launches the Start menu. It can also be used with other keys to
provide a variety of functions.
Functions supported by Windows XP, Windows Vista, and Windows 7:
< >: Open or close the Start menu
< > + <R>: Open the Run dialog box
< > + <M>: Minimizes all windows
<SHIFT> + < > + M: Undo minimize all windows
< > + <F1>: Show the help window
< > + <E>: Open Windows Explorer
< > + <F>: Search for a file or folder
< > + <D>: Show the desktop
<CTRL> + < > + <F>: Search for computers (search in network)
< > + <L>: Lock computer (if connected to a network domain), or switch
users (if not connected to a network domain)
<CTRL> + < > + <TAB>: Moves focus from Start menu, to the Quick
Launch toolbar, to the system tray (use RIGHT ARROW or LEFT ARROW to
move focus to items on the Quick Launch toolbar and the system tray)
< > + <TAB>: Cycle through programs on the taskbar
< > + <BREAK>: Display the System Properties dialog box
Functions supported by Windows XP:
< > + <BREAK>: Show the System Properties dialog box
< > + <U>: Open Ease of Access Center
Application key This key has the same effect as clicking the right mouse button; opening the
application's context menu.
The computer uses hotkeys or key combinations to access most computer controls.
To activate hotkeys, press and hold the <Fn> key before pressing the key in the combination.
<Fn> + <Pg Up> Stop Stop playing the selected media file.
PAGE 3-10
PAGE 70~79 USB2.0
Camera
FDI x 4 DMI x 4
HDMI
PAGE 39 USB2.0
USB PORT9
CRT
PAGE 38
USB2.0
LVDS/eDP USB PORT3
PAGE 37
PCH PAGE 58
USB30 IC FL1009
SPI ROM
SATA
PAGE 51
PCIE *1
4MB (BIOS/EC)
PAGE 30
PCIE *1 Giga LAN
SPI AR8151/AR8152 RJ45
SPI ROM
PAGE 33 PAGE 34
2MB (ME)
PAGE 28 PCIE *1
Card Reader
RTS5209
PAGE 40
SATA HDD
PAGE 60
PCIE *1
mSATA/SSD
SATA HDD SATA 3.0
PAGE 60
PAGE 53
SATA ODD
PAGE 60
PWR BOARD
IO BOARD TP BT BOARD POWER Button
USB PORT3
HP_OUT
Touch PAD Button POWER LED
USB PORT9
MIC IN
LID SW
LID SW
Computer specifications
Item Specification
Core logic Intel Panther Point HM77
VGA NVIDIA Optimus GeForce GT630M/640M/650M
LAN Atheros AR8151L
USB 3.0 Intel Panther Point HM77
Embedded controller ITE 8518E
Bluetooth Atheros AR9462(main chip of WLAN combo)
Wireless FOXCONN T77H348.02
LITEON WCBN611AH-AA
TPM N/A
PCMCIA N/A
Audio codec Realtek ALC271X-VB6
Card reader Realtek RTS5209-GR
Processor
Item Specification
Central Processing Unit Intel Core i7/i5/i3 Processor
(CPU) type
2nd Generation Intel Core i7/i5/i3 Processor
CPU package BGA 1023
Core Logic Multi execution cores
A 32-KB instruction and 32-KB data first-level cache (L1) for
each core
A 256-KB shared instruction/data second-level cache (L2) for
each core
Up to 4-MB shared instruction/data third-level cache (L3),
shared among all cores
Chipset Mobile Intel HM77
System Memory
Item Specification
Memory controller Built in CPU
Memory size 4 GB DDR3 1333 RAM * 4
DIMM socket number 4
Supports memory size per 16 GB
slot (Type SODIMM RC F)
Supports maximum memory 16 GB
size
Supports DIMM type Support DDR III 1333/1600MHz
SDRAM memory interface design
Supports DIMM Speed 1333/1600MHz
Support DIMM voltage 1.5V
Supports DIMM package 204P
Memory Combinations
Slot 1(MB) Slot 2(MB) Slot 3(MB) Slot 4(MB) Total Memory (MB)
0 0 0 2048 2048
0 0 2048 0 2048
0 2048 0 0 2048
2048 0 0 0 2048
0 0 2048 2048 4096
0 2048 2048 0 4096
2048 2048 0 0 4096
Graphics Controller
Item Specification
VGA Chip NVIDIA Optimus Geforce GT 630M/640M/650M
Supports CUDA, PhysX, 3D Vision, Microsoft DirectX 11,
OpenGL 4.1, OpenCL 1.1
Video Interface
Item Specification
Chipset NVIDIA Optimus Geforce GT 630M/640M/650M
Package 29mmx29mm
Interface LVDS
Compatibility 32bpp
Sampling rate 60Hz
Item Specification
BIOS vendor Insyde
BIOS Type UEFI
BIOS ROM type WINBOND W25Q32BVSSIG
BIOS ROM size 4MB
LAN Interface
Item Specification
LAN Chipset Atheros AR8151L
LAN connector type RJ45
LAN connector location RJ45 at the left side
Features Supports 10/100/1000Mbps
Keyboard
Item Specification
Type Chicklet keyboard
Total number of keypads 103-US/104-UK/107-JP keys
Windows logo key Yes
Internal & external keyboard Plug USB keyboard to the USB port directly: Yes
work simultaneously
Features Overlay numeric keypad
Support independent pgdn/pgup/home/end keys
Factory configurable different languages by OEM customer
Item Specification
Vendor & Model Western Digital Western Digital TOSHIBA
Name WD5000BPVT-22HX WD10JPVT-22A1YT MK1059GSMP
ZT3 0
Capacity (GB) 500 1000 1000
Bytes per sector 512/4096 512/4096 512/4096
Data heads 3 4 6
Drive Format
Height(mm) 7.0 9.5 7.0
Disks 2 2 3
Performance Specifications
Spindle speed (RPM) 5400 5400 5400
Buffer size 8MB 8MB 8MB
Interface SATA SATA SATA
Fast data transfer rate 3.0 3.0 3.0
(Gbits/s, max)
DC Power Requirement
Voltage tolerance 5V +/- 5% 5V +/- 5% 5V +/- 5%
Item Specification
Vendor & Model name HITACHI-LG Slim DVD Super Multi Drive GT51N/PLDS Slim
DVD Super Multi Drive DS-8A8SH
Performance Specification With CD Diskette With DVD Diskette
Transfer rate (KB/sec) Sustained: 3600(24x)Max Sustained: 11080(8x)Max
Buffer Memory 1MB
Interface SATA
Item Specification
Vendor & Model HITACHI-LG BD COMBO 12.7mm Tray CT40N
name
Performance With CD Disc With DVD Disc With Blue-ray Disc
Specification
Transfer rate Sustained: Sustained: Sustained:
3.6Mbytes/sec(24x) 11.08Mbytes/sec(8x) 215.79Mbits/sec(6x)
Max Max Max
Buffer Memory 2MB
Interface SATA
BD RW Drive Interface
Item Specification
Vendor & Model Panasonic BD RW 12.7mm Tray UJ260ABBA-B
name
Performance With CD Disc With DVD Disc With Blue-Ray Disc
Specification
Transfer rate Sustained: Sustained: Sustained:
3600kB/sec(24x) Max 10800kB/sec(8x) Max 27MB/sec(6x) Max
Buffer Memory 2MB
Interface SATA
Applicable disc Applicable disc format CD: CD-DA, CD-ROM, CD-ROM XA, Photo CD
format (multi-session), Video CD, Cd-Extra (CD+), CD-text DVD:
DVD-VIDEO, DVD-ROM, DVD-R (3.9GB, 4.7GB) DVD-R DL,
DVD-RW, DVD-RAM, DVD+R, DVD+R DL, DVD+RW CD: CD-DA
(Red Book) - Standard Audio CD & CD-TEXT CD-ROM (Yellow Book
Mode1 & 2) - Standard Data CD-ROM XA (Mode2 Form1 & 2) - Photo
CD, Multi-Session CD-I (Green Book, Mode2 Form1 & 2, Ready,
Bridge) CD-Extra/ CD-Plus (Blue Book) - Audio & Text/Video Video-CD
(White Book) - MPEG1 Video CD-R (Orange Book Part) CD-RW &
HSRW (Orange Book Part Volume1 & Volume 2 Super Audio CD
(SACD) Hybrid type US & US+ RW DVD: DVD-ROM (Book 1.02),
DVD-Dual DVD-Video (Book 1.1) DVD-R (Book 1.0, 3.9G) DVD-R
(Book 2.0, 4.7G) - General & Authoring DVD+R (Version 1.0) DVD+RW
DVD-RW (Non CPRM & CPRM) DVD+/-R Dual Blu-Ray: BD-R, BD-R
DL, BD-RE, BD-RE DL
LED 17.3
Item Specification
Vendor/model name AUO 17.3HD 16:9 Color TFT-LCD/ B173RW01 V3
Screen Diagonal (mm) 438.4
Active Area (mm) 382.08 x 214.92
Display resolution (pixels) 1600x3(RGB) x 900
Pixel Pitch (mm) 0.2388 x 0.2388
Typical White Luminance 220 typ.187 min
(cd/m2) also called
Brightness
Contrast Ratio 500 typ.
Response Time (Optical Rise 8 typ. / 16 Max
Time/Fall Time) msec
Typical Power Consumption 6.5 max
(watt)
Weight (without inverter) 570g max
Physical Size (mm) 398.6 x 233.3 x 5.8 max
Electrical Interface 2 channel LVDS
Viewing Angle 45 (Right) / 45 (Left) / 15 (Upper) / 35 (Lower)
(degree)Horizontal (Right) CR
= 10 (Left)Vertical (Upper) CR
= 10 (Lower)
Graphics Controller
Item Specification
VGA Chip NVIDIA Optimus GeForce GT630M/640M/650M with
dedicated DDR3 VRAM
Supports CUDA, PhysX, 3D Vision, Microsoft DirectX 11,
OpenGL 4.1, OpenCL 1.1
Bluetooth Interface
Item Specification
Chipset Atheros AR9462
Data throughput 1 Mbps (GFSK)
2 Mbps (/4-DQPSK) for EDR
3 Mbps (8DPSK) for EDR
Protocol Bluetooth 4.0 + HS
Host interface USB 2.0
Bluetooth Module
Item Specifications
Controller Atheros AR9462
Features Support Class II(TX power maximum to +4dBm)
BT transmission speed including 1M, 2M and 3Mbps EDR
opereations
Support for Simple Pairing(SP) and Enhanced Inquiry
Response (EIR) function
Support for SCATTERNET and PICONET
Item Specification
Vendor and Model LITEON 10P2SF205
LITEON 11P2BF136
CHICONY CKFB15321004970LH
SUYIN HF2015-A821-OV01
SUYIN HF1318-P88B-SN04
Type 1.3M
WIFI Card
Item Specification
Vendor and Model FOXCONN T77H348.02
WCBN611AH-AA
Wireless LAN Standards 802.11b/g/n
Operating Frequency 2.4 GHz
Form Factor Half-Mini card
Host Interface PCI-Express Bus interface
PCB 4-layer design and single side
Antenna connector 2UFL type
Item Specification
Audio Controller Realtek ALC271X-VB6
Audio Interface
Item Specification
Audio Controller Realtek ALC271X-VB6
Audio onboard or optional On board
Mono or Stereo Stereo
Resolution Support 16/20/24bit PCM
Compatibility HD audio Interface;
Sampling rate Sample rate up to 192Khz resolution VSR (Variable Sampling
Rate)
Internal microphone Yes
Internal speaker/quantity Yes/(2W speaker x1)
Battery
Item Specifications
Vendor & Model name SIMPLO ICR18650 S3 SANYO UR18650ZTA
SIMPLO ICR18650-22F
SONY US18650G6G
PANASONIC CGR18650CG
Battery Type Lithium lion Lithium lion
Pack capacity 4400 mAh 9000 mAh
Number of battery cell 6 9
Package configuration 3S2P 3S3P
VRAM
Item Specification
Chipset HYNIX H5TQ2G63DFR-11C
Memory size 1GB
Interface DDR3
Item Specification
USB compliance level USB 3.0, USB 2.0
EHCI 2
Number of USB port(s) USB 3.0x2, USB 2.0x2
Location USB 3.0 two at left side
USB 2.0 two at right side
Output Current 1.0A for each connector
HDMI Port
Item Specification
Compliance level HDMI1.4b
Data throughput Up to 281.5 trillion colors
Number of HDMI port(s) 1
Location HDMI at left side
AC Adapter
Item Specification
Input rating 100-240V AC
Maximum input AC current 1.5A Max at 100V AC
Inrush current 264V AC
Efficiency 87% min. at nominal input voltage.
Item Specification
Mech. Off (G3) All devices in the system are turned off completely.
Soft Off (G2/S5) OS initiated shutdown. All devices in the system are turned off
completely.
Working (G0/S0) Individual devices like CPU and hard disc can be power
managed.
Suspend to RAM (S3) CPU set power down, VGA Suspend, PCMCIA SuspendAudio,
Power Down, Hard Disk Power Down, CD-ROM Power Down,
Super I/O Low Power mode.
Save to Disk (S4) Also called Hibernation Mode. System saves all system states
and data onto the disc prior to power off the whole system.
Item Specification
Chipset REALTEK RTS5209-GR
Package 48-pin LQFP
Maximum supported size SD: 2T, MMC: 16G, miniSD: 16G
Features Support SD, MMC, MMC plus, MS, xD, SDHC, SDXC UHS104
Item Specification
Power indicator Blue color solid on: System on
Blue color and amber color off: System off
Amber color blinking: S3 state
Battery indicator Charging
Amber solid on - Battery charging with AC
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System Utilities
A hardware configuration program built into a computers BIOS (Basic Input/Output System).
Preconfigured and optimized so users do not need to run this utility. If configuration problems
occur, users may need to run Setup. Refer to Chapter 4, Troubleshooting when problem
arises.
To activate the BIOS Utility, press F2 during POST when prompted at the bottom of screen.
The default parameter of F12 Boot Menu is set to disabled. To change boot device without
entering BIOS Setup Utility, set the parameter to enabled.
To change boot device without entering the BIOS SETUP, Press <F12> during POST to enter
multi-boot menu.
Main
Security
Boot
Exit
Load default settings - press F9. Press F10 to save changes and exit BIOS Setup Utility
NOTE: NOTE:
Parameter values can be changed if enclosed in square brackets [ ]. Navigation keys
appear at the bottom of the screen. Read parameter help carefully when making
changes to parameter values. Parameter help is found in the Item Specific Help area of
the screen. System information is subject to specific models.
The following is a description of the tabs found on the InsydeH20 Setup Utility screen:
NOTE: NOTE:
The screens provided are for reference only. Actual values may differ by model.
Information 0
Parameter Description
CPU Type The CPU type and speed of the system.
CPU Speed The speed of the CPU.
HDD Model Name The model name of HDD installed on primary IDE master.
HDD Serial Number The serial number of HDD installed on primary IDE master.
ATAPI Model Name The model name of the installed ODD drive.
System BIOS Displays system BIOS version.
Version
VGA BIOS Version The VGA firmware version of the system.
Serial Number The serial number of this unit.
Asset Tag Number The asset tag number of the system.
Product Name The product name of the system.
Manufacturer Name The manufacturer Name of the system
UUID Universally Unique Identifier (UUID) is an identifier standard used in
software construction, standardized by the Open Software Foundation
(OSF) as part of the Distributed Computing Environment (DCE).
This tab allows the user to set system time and date, enable or disable boot option and
enable or disable recovery.
This tab shows parameters that safeguard and protect the computer from unauthorized use.
NOTE:
When prompted to enter a password, three attempts are allowed before the system halts. Resetting
the BIOS password may require the computer be returned to the dealer.
2. Type a new password in the Enter New Password field. Password length is not to exceed
8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the
Confirm New Password field.
+ IMPORTANT:
Use care when typing a password. Characters do not appear on the screen.
3. Press Enter. After setting the password, the computer sets the User Password parameter
to Set.
NOTE: NOTE:
Users can opt to enable the Password on boot parameter.
4. Press F10 to save changes and exit the BIOS Setup Utility.
Removing a Password 0
2. Type the current password in the Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in the Enter New Password and Confirm New
Password fields. The computer then sets the Supervisor Password parameter to Clear.
4. Press F10 to save changes and exit the BIOS Setup Utility.
1. Use the and keys to highlight Set Supervisor Password and press the Enter. The Set
Supervisor Password box appears.
2. Type the current password in the Enter Current Password field and press Enter.
3. Type a password in the Enter New Password field. Retype the password in the Confirm
New Password field.
This tab allows changes to the order of boot devices used to load the operating system.
Bootable devices include the:
USB diskette drives
Use and keys to select a device and press F5 or F6 to move it up or down the list.
The Exit tab allows users to save or discard changes and quit the BIOS Utility.
Parameter Description
Exit Saving Changes Exit System Setup and save changes to the system.
Exit Discarding Changes Exit utility without saving setup data to.
Load Setup Default Load default values for all setup item.
Discard Changes Load previous values all setup items.
Save Changes Save setup data.
BIOS Flash memory updates are required for the following conditions:
New versions of system programs
New features or options
Restore a BIOS when it becomes corrupted.
Use the Flash utility to update the system BIOS Flash ROM.
NOTE: NOTE:
Create a Crisis Recovery Disc, if one is not available, before the Flash utility is used.
NOTE: NOTE:
Do not install memory related drivers (XMS, EMS, DPMI) when the Flash is used.
NOTE: NOTE:
Use the AC adaptor power supply when running the Flash utility. If battery pack does
not contain power to finish loading of the BIOS Flash, do not boot the system.
Perform the following to run the Flash:
1. Prepare a bootable diskette.
2. Copy the Flash utilities to the bootable diskette.
3. Boot the system from the bootable diskette.
NOTE: NOTE:
The Flash utility has auto execution function.
3. Execute the < UPDATE.BAT > batch file to update BIOS. The flash process begins as
shown in Figure 2-13.
4. In flash BIOS, the message Please do not remove AC Power Source is shown.
NOTE: NOTE:
If AC power is not connected, the following message (Figure 2-14) is shown.
NOTE: NOTE:
An Encode key is generated for unlocking utilities. Make note if this key.
2. Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format
<UnlockHD [Encode code] > with the code noted in the previous step.
Example: UnlockHD 60452061
The command generates a password which can be used for unlocking the HDD.
Password: 75530067
NOTE: NOTE:
After customer clearing the HDD password, HDD maybe in Frozen state. Please
power off system. Then, power on to Win system, HDD Password will be in normal.
To clear User or Supervisor passwords, open the Main door and remove the mylar from DIMM
then use a metal instrument to short the RTCRST# point.(Figure 2-21 and Figure 2-22)
When customer forgets the BIOS supervisor/user password, he could clear the password as
below:
1. Prepare a USB flash disk with FAT32 file system and copy Disablepassword.efi file to root
directory.
2. After pressing power button, to hold Ctrl and Alt key and then continually stroke Enter key
until POST LOGO finish.
3. System will display Press Y or y key to clear BIOS password..
4. After press Y/y key, BIOS will clear BIOS password and reboot system.
The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM. Used
in the DMI pool for hardware management.
1. Execute < MN.bat > to update SMBIOS Type 1 Manufacturer Name(Figure 2-23).
11. When this process has completed, exit to C root folder then reboot.
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Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . 3-92
Replacing the Motherboard . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-95
Replacing the IO Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-98
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-100
Replacing the Power Switch Board . . . . . . . . . . . . . . . . . . . . . 3-103
Replacing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . 3-105
Replacing the Top Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-108
Replacing the Top Case Palmrest . . . . . . . . . . . . . . . . . . . . . . 3-111
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-116
Replacing the WLAN Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-119
Replacing the HDD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-121
Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . 3-125
Replacing the Main Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-127
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-128
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Machine Disassembly and Replacement 0
Recommended Equipment 0
Philips screwdriver
Replacement Requirements 0
NOTE: NOTE:
Cabling and components require adhesive to be applied during the replacement and
reassembly process.
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Pre-disassembly Instructions 0
Before proceeding with the disassembly procedure, make sure to do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
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Disassembly Process 0
The flowcharts provided in the succeeding disassembly sections illustrate the entire
disassembly sequence. Observe the order of the sequence to avoid damage to any of the
hardware components. For example, when removing the mainboard, remove first the
keyboard, and LCD module then disassemble the inside assembly frame in that order.
Table 3-1. Main Screw List
Screw Quantity Acer Part Number
M3*3 4
M2.5*5 18
M2.5*7 19
M2*2.2+5.7 4
M1.6*2.5 9
M2*3 37
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External Module Disassembly Process 0
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Removing the Memory Card 0
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Removing the Battery 0
1. Shut down the operating system, close the LCD panel, then turn over the notebook and
place it on a level platform.
2. Use a phillips screwdriver to insert the pit of battery latch, release the latch to spring the
battery.
3. Lift the bottom edge of battery bar first to remove the battery.
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Figure 3-7. Battery
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Removing the Main Door 0
2. Dig out the top edge of main door with a finger, lift the top edge first.
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3. Lift to remove the main door.
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Removing the Memory Module 0
1. Use two fingers, push the memory module clips outwards to spring the memory.
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3. Use two fingers, push the memory module clips outwards to spring another memory bar.
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Figure 3-17. Memory Module
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Removing the HDD Module 0
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Figure 3-19. HDD Module
3. Use two fingers to hold the notches of HDD bracket, lift to remove HDD module.
4. Remove 4 screws on HDD bracket to separate the HDD from the bracket.
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Figure 3-22. HDD Module
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.
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Removing the WLAN Card 0
1. Use a pair of plastic tweezers to clamp the antenna cable connectors, disconnect 2 cables
from the WLAN module.
+ IMPORTANT:
Note the connector positions of the Main (black) and Auxiliary (white) cables.
2. Remove 1 screw and ensure the cables are well clear of the WLAN module.
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Table 3-5. Screws
Step Screw Quantity Screw Type
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Removing the ODD Module 0
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Figure 3-31. ODD Module
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Figure 3-34. ODD Bracket
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Main Unit Disassembly Process 0
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Removing the Top Case Palmrest 0
2. Turn over the notebook, open the LCD panel. Use a plastic pry slice to insert to the gap
between top case palmrest and bottom case.pry to release all latches,then lift the bottom
edge of top case palmrest.
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Figure 3-38. Top Case Palmrest
3. Pry to release all latches, then lift the bottom edge of top case palmrest to reveal the
touchpad switch board cable connector.
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Figure 3-40. Touchpad Switch Board FFC
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Removing the Touchpad Switch Board 0
1. Turn over the top case palmrest. Tear off the touchpad switch board cable from the
touchpad.
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3. Tear off the touchpad FFC from touchpad.
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5. Lift to remove touchpad switch board.
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Removing the Top Case 0
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Figure 3-49. Keyboard Bracket Screw
+ IMPORTANT:
Do not forget to remove this screw.
4. Use a plastic pry slice to insert to the gap between top case and bottom case, pry to
release all latches.
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5. Lift the upper edge of top case to an about 60-degree angle to reveal the keyboard
connector.
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Figure 3-53. Top Case Module
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Removing the Speaker Module 0
1. Turn over the top case module. Tear off the adhesive paper from speaker cable.
2. Tear off the keyboard bracket mylar, pull out speaker cable from its position groove.
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3. Remove 4 screws from the speakers.
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4. Lift to remove the speaker module.
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Remove the Power Switch Board 0
1. Tear off the keyboard bracket mylar, tear off the power switch board cable from the
keyboard bracket.
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Figure 3-60. Power Switch Board
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Removing the Keyboard Bracket 0
M1.6*2.5 9
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2. Push the keyboard bracket forward to release all latches.
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4. Lift the keyboard bracket by passing keyboard cable through the cable slot.
+ IMPORTANT:
Take care not to damage the cable during removal.
5. Remove the keyboard bracket.
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Removing the Keyboard 0
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Removing the IO Board 0
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3. Remove 1 screw from IO board.
4. Lift the left edge of IO board first, and pull out the board from connector holes of bottom
case.
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Removing the Motherboard 0
1. Close the LCD panel and turn over the machine. Lift the DC-in cable connector
perpendicularly to disconnect them from motherboard.
2. Turn over the machine and open the LCD panel. Lift the LVDS cable connector
perpendicularly to disconnect it from motherboard.
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3. Tear off the LVDS cable from motherboard.
4. Tear off the LED acetate fabric from the LED pipe.
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5. Remove 4 screws from motherboard and thermal fan.
6. Lift the right edge of motherboard first to pull out the motherboard from the connector
holes of bottom case.
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Figure 3-78. Motherboard
3-51
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Removing the Thermal Module 0
3-52
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3. Lift to remove the thermal module.
3-53
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Removing the CPU 0
1. Use a flat-head screwdriver to insert to the CPU socket lock slot, rotate the slot along
anticlock direction to 180 degrees.
3-54
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3. Press the vacuum pump on CPU die, release the rubber handle and lift to remove CPU.
3-55
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Removing the Bottom Case 0
1. Tear off the conductive fabric of LVDS cable, pull out LVDS cable and antenna cables from
position groove of bottom case.
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Figure 3-87. Cables on Bottom Case
2. Pull out DC-in cable from position groove and lift the connector to remove DC-in cable.
3-57
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Figure 3-88. DC-in Cable
3-58
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Figure 3-90. Screws on Hinges
3-59
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4. Lift LCD module to separate it from bottom case.
3-60
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LCD Module Disassembly Process 0
3-61
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Removing the LCD Bezel 0
3-62
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Figure 3-96. Screws on LCD Bezel
3-63
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3. Use a plastic pry slice to insert to the crevice between LCD bezel and LCD cover, pry to
release all latches.
3-64
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Figure 3-100. LCD Bezel
3-65
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Removing the LCD Panel 0
3-66
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Figure 3-103. LVDS Cable
3-67
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5. Lift to separate LCD panel from LCD cover.
3-68
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Removing the Hinges 0
3-69
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Figure 3-107. LCD Hinge
3-70
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Removing the Camera 0
3-71
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Removing the LVDS Combo Cable 0
2. Tear off the adhesive paper from LVDS Combo cable and LCD panel.
3. Tear off the LVDS Combo cable from the top of LCD panel.
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Figure 3-112. LVDS Combo Cable on LCD Panel
4. Tear off the LVDS Combo cable from the bottom of LCD panel.
5. Tear off the transparent handle tape of LVDS connector from LCD panel.
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Figure 3-114. LVDS Combo Cable on LCD Panel
6. Tear off the conductive fabric of LVDS connector from LCD panel.
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Figure 3-116. LVDS Combo Cable on LCD Panel
3-75
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LCD Reassembly Procedure 0
3-76
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Replacing the LCD Panel 0
3-77
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3. Pull the LVDS cable right and adhere it on the bottom of LCD panel.
4. Pull the camera cable up and adhere it on the top of LCD panel.
5. Adhere the waterproof tape to fix the camera cable on LCD panel.
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Figure 3-123. LCD Panel
6. Turn over the LCD panel. Consolidate the hinges and the LCD panel with 8 screws.
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Figure 3-125. LCD Panel
! CAUTION:
Distinguish the left and right hinge before assembling.
7. Replace the top edge of LCD panel on LCD cover, then lay the bottom edge down to
position LCD hinges.
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Figure 3-126. LCD Panel
3-81
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Figure 3-127. LCD Panel
10. Connect CMOS cable to the camera, press the microphone on the top edge of LCD cover.
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Figure 3-129. Camera Connector and Microphone
3-83
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Replacing the LCD Bezel 0
1. Position LCD bezel on LCD cover, press the edges of LCD bezel to lock all latches.
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Figure 3-132. Screws on LCD Bezel
3-85
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Figure 3-134. Screw Mylar on LCD Bezel
3-86
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Replacing the Bottom Case 0
1. Open the hinges to an about 75-degree angle to the LCD panel, replace LCD module on
the bottom case by aiming the position pillars of bottom case at the position holes of
hinges.
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Figure 3-137. Screws on Hinges
3. Route antenna cables and LVDS cable in position groove of bottom case, adhere the
conductive fabric to fix LVDS cable. Replace DC-in cable in the position groove of bottom
case.
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Figure 3-138. Cables on Bottom Case
3-89
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Replacing the CPU 0
1. Use a vacuum pump to suck up CPU and position it on CPU socket by aiming the golden
triangle on CPU at the triangle mark on CPU socket.
2. Use a flat-head screwdriver to insert to the slot of CPU socket lock, rotate the slot
clockwise to 180 degrees.
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Figure 3-142. CPU Socket Locked Position
3-91
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Replacing the Thermal Module 0
+ IMPORTANT:
Apply an appropriate thermal grease and ensure all heat pads are in place
before replacing the thermal module.
1. Align the screw holes on the thermal module and mainboard then replace the module.
Keep the module as level as possible to spread the thermal grease evenly.
2. Replace two groups of diagonal screws and rotate them several rounds to secure the
thermal module first. Do not tighten these screws directly.
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Figure 3-144. Thermal Module
3. Replace the other 2 diagonal screws on the thermal block spring, tighten all screws slowly
and alternately to fix thermal module.
4. Connect thermal fan cable to the mainboard, adhere the waterproof tape to fix fan cable.
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Figure 3-146. Thermal Fan Cable
3-94
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Replacing the Motherboard 0
1. Turn over the motherboard. Replace the motherboard by inserting the IO conncetors to
corresponding holes on bottom case, then lay the motherboard down to position it.
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Figure 3-148. Motherboard
3. Connect the LVDS cable to motherboard and paste the cable fabric.
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4. Paste the LED acetate fabric on the LED pipe.
5. Close the LCD panel and turn over the machine. Press the DC-in connector
perpendicularly to connect the cable to motherboard.
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Replacing the IO Board 0
1. Turn over the machine and open the LCD panel. Position the IO board on bottom case by
aiming the IO connectors at corresponding holes of bottom case first.
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3. Consolidate the IO board with 1 screw.
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Replacing the Keyboard 0
1. Turn over the keyboard and positon it on the back side of top case.
2. Cover the keyboard bracket on the keyboard by passing keyboard cable through the cable
slot of bracket first.
3. Lay the bracket down and shift it to lock all latches and aim the screw holes on bracket
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and top case.
4. Consolidate the keyboard bracket and the top case with 6 screws(M2*3) and 9
screws(M1.6*2.5).
3-101
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Figure 3-159. Keyboard Bracket
M1.6*2.5(blue cycled) 9
3-102
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Replacing the Power Switch Board 0
1. Replace the power switch board on the top case by aiming the position pillars of top case
at the position holes of the board.
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Figure 3-161. Power Switch Board
3. Cover the keyboard bracket mylar to fix the power switch board cable.
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Replacing the Speaker Module 0
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2. Consolidate the speakers with 4 screws.
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3. Route speaker cable in position groove of top case, cover the keyboard bracket mylar to
fix the cable.
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Replacing the Top Case 0
1. Turn over the top case module. Place the top case module on the bottom case with an
about 45-degree angle. Connect the keyboard cable to the motherboard.
2. Lay the top case module down to position it on the bottom case.
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3. Press the edges of top case to lock all latches. Then consolidate the top case with 1
screw.
4. Connect the power switch board cable and speaker cable to the motherboard.
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Figure 3-172. Power Switch Board Cable and Speaker Cable
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Replacing the Top Case Palmrest 0
1. Position the touchpad switch board on the back side of top case palmrest.
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Figure 3-174. Touchpad Switch Board
4. Turn over the top case palmrest. Place the top case palmrest on the bottom case with an
about 45-degree angle. Connect the touchpad switch board cable to motherboard.
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Figure 3-176. Touchpad Switch Board Cable
5. Lay down the top case palmrest to position it on the bottom case.
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Figure 3-178. Top Case Palmrest
7. Close the LCD panel and turn over the machine. Tighten 19 screws(M2.5*7) , 5
screws(M2*3) and 2 screws(M2*2)on the bottom case.
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Figure 3-179. Screws on Bottom Case
M2*2(yellow cycled) 2
3-115
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Replacing the ODD Module 0
2. Combine the ODD bezel with ODD by inserting the bezel to the drives front panel.
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Figure 3-181. ODD Bezel
3-117
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4. Insert the ODD module to the housing of bottom case. Consolidate the ODD bracket with
1 screw.
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Replacing the WLAN Card 0
1. Insert the WLAN card to its slot on motherboard with a 30-degree angle, press down the
card and release it three times for perfect contact of golden fingers.
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Table 3-39. Screws
Step Screw Quantity Screw Type
+ IMPORTANT:
The black cable connector is on the left and the white cable connector is on
the right.
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Replacing the HDD Module 0
3-121
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Table 3-40. Screws
Step Screw Quantity Screw Type
2. Place the HDD module into the left housing of bottom case.
NOTE: NOTE:
The left housing enables HDD with the height of 12.5 mm.
3. Pull the handling mylar right to connect the SATA power and data interface to the
motherboard.
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Figure 3-190. HDD Module
3-123
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5. Repeat the procedures above to assemble the second HDD module in the right
housing of bottom case.
NOTE: NOTE:
The right housing enables HDD with the height of 9.5 mm.
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Replacing the DIMM Module 0
1. Insert one memory bar to the socket on motherboard with a 45-degree angle, press down
the DIMM and release it three times for perfect contact of golden fingers.
2. Press down the DIMM until it clicks into the spring latches.
3. Insert the other memory bar to the other socket on motherboard with a 45-degree angle,
press down the DIMM and release it three times for perfect contact of golden fingers.
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Figure 3-194. DIMM Module
4. Press down the DIMM until it clicks into the spring latches.
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Replacing the Main Door 0
1. Replace the bottom edge of main door first and press down the top edge.
2. Tighten 9 captive screws to consolidate the main door and the bottom case.
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Replacing the Battery 0
1. Place the top edge of the battery to its housing, press down the bottom edge to lock the
spring latch.
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CHAPTER 4
Troubleshooting
4-2
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Troubleshooting
Introduction 0
This chapter contains information about troubleshooting common problems associated with
the notebook.
General Information 0
The following procedures are a guide for troubleshooting computer problems. The step by
step procedures are designed to be performed as described.
NOTE: NOTE:
The diagnostic tests are intended for Acer products only. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1. Obtain as much detailed information as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom to determine the solution.
Table 4-1. Common Problems
Symptoms (Verified)
Power On Issues
No Display Issues
LCD Failure
Keyboard Failure
Touchpad Failure
Internal & External Speaker Failure
Microphone Failure
USB Failure
WLAN Failure
Card Reader Failure
Thermal Unit Failure
HDMI and CRT Failure
CD-ROM/DVD Failure
Other Functions Failure
Intermittent Problems
Undetermined Problems
Troubleshooting 4-3
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Power On Issues 0
If the system does not power on, perform the following, one at a time, to correct the problem.
Do not replace a non-defective FRU:
Start
OK
Check
AC/Battery NG Swap AC/Battery
Power on
OK
Check Swap
Daughter BD & Daughter BD
NG
FFC & Re-plug PWR
FFC
Swap MB
Please wait for 3 min. after removing all power (AC adapter and Battery), then re-insert to try
power on.
4-4 Troubleshooting
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No Display Issues 0
If the Display does not work, perform the following, one at a time. Do not replace a
non-defective FRU:
START
LCD Moduel
NG Power On? NG Power On Issue
OK?
Replace LCD
Panel/LCD Cable
Ext.DDRRAM
Module well NG Check Connection
connected?
Replace
Ext DDRRAM
NG Ext. DDRRAM
Module OK?
Module
CPU Thermal
Replace MB Module well NG Fasten Screw
screwed?
No POST or Video 0
If the POST or video does not appear, perform the following, one at a time.
1. Make sure that internal display is selected. Switching between internal and external by
pressing Fn+F5. Reference Product pages for specific model procedures.
2. Make sure the computer has power by checking for one of the following:
Fans start up
Status LEDs illuminate
If no power, refer to Power On Issues.
3. Drain stored power by removing the power cable and battery. Hold the power button for 10
seconds.
4. Connect the power and reboot the computer.
Troubleshooting 4-5
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5. Connect an external monitor to the computer and switch between the internal display and
the external display is by pressing Fn+F5.
6. If the POST or video appears on the external display only, refer to LCD Failure.
7. Disconnect power and all external devices including port replicators or docking stations.
Remove any memory cards and CD/DVD discs.
8. Start the computer. If the computer boots correctly, add the devices one by one until the
failure point is discovered.
9. Re-set the memory modules.
10. Remove the drives (refer to Disassembly Process).
11. If the Issue is still not resolved, refer to Online Support Information.
Abnormal Video 0
4-6 Troubleshooting
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LCD Failure 0
If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU:
START
Swap LCD
Check
NG Module/LCD
LCD Module
Panel
Check LCD
Reassemble/Re-
Connector/ NG
plug LCD Cable
Cable
Swap MB
Troubleshooting 4-7
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Keyboard Failure 0
If the Keyboard fails, perform the following, one at a time. Do not replace a non-defective
FRU:
START
Keyboard FFC
NG Connect it Well
Well Connected?
Replace M/B
4-8 Troubleshooting
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Touchpad Failure 0
If the Touchpad fails, perform the following, one at a time. Do not replace a non-defective
FRU:
START
Swap/Reassemble
Check
NG the T/P Pad or T/P
Touchpad
FFC
Swap MB
Troubleshooting 4-9
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Internal & External Speaker Failure 0
If internal Speakers fail, perform the following, one at a time. Do not replace a non-defective
FRU:
START START
SwapMB SwapMB
Sound Problems 0
4-10 Troubleshooting
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Click Mixer to verify that other audio applications are set to 50 and not muted.
6. Navigate to Start Control Panel Hardware and Sound Sound. Confirm that
Speakers are selected as the default audio device (green check mark).
NOTE: NOTE:
If Speakers do not show, right-click on the Playback tab and select Show Disabled
Devices (clear by default).
7. Select Speakers and click Configure to start Speaker Setup. Follow the on-screen prompts
to configure the speakers.
8. Remove any recently installed hardware or software.
9. Restore system and file settings from a known good date using System Restore.
10. If the issue is remains, repeat step 9, selecting an earlier time and date.
11. Reinstall the Operating System.
12. Connect a set of earphones or external speakers. If these function correctly, the internal
speaker or I/O board may be defective. If they do not function correctly, the mother board
may be defective or damaged.
13. If the Issue is still not resolved, refer to Online Support Information.
Troubleshooting 4-11
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Microphone Failure 0
Start
Check Mic to
Re-assemble Mic
MB cable well No
cable to MB
connected?
Replace M/B
1. Check that the microphone is enabled. Navigate to Start-> Control Panel->Hardware and
Sound-> Sound and select the Recording tab.
2. Right click on the Recording tab and select Show Disabled Devices (clear by default). The
microphone appears on the Recording tab.
3. Right click on the microphone and select Enable.
4. Select the microphone then click Properties. Select the Levels tab.
5. Increase the volume to the maximum setting and click OK.
6. Test the microphone hardware:
Select the microphone and click Configure.
Select Set up microphone.
Select the microphone type from the list and click Next.
Follow the on-screen prompts to complete the test.
7. If the Issue is still not resolved, refer to Online Support Information.
4-12 Troubleshooting
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USB Failure 0
If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU:
S ta rt
C h e c k U S B b o a rd to R e - a s s e m b le U S B
No
M B c a b le b o a r d c a b le t o M B
S w a p U S B b o a rd
C h e c k U S B b o a rd ? No
a n d U S B c a b le
R e p la c e M / B
Troubleshooting 4-13
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WLAN Failure 0
If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU:
S ta r t
T u r n o n W L A N d e v ic e
W L A N d e v ic e t u r n o n ? No fr o m A c e r R in g D e v ic e
C o n tr o l
C h e c k W L A N a n te n n a w e ll R e - a s s e m b le W L A N
No
c o n n e c t? a n te n n a
C h e c k W L A N a n te n n a ? No S w a p W L A N a n te n n a
R e a s s e m b le W /L
C h e c k W /L d e v ic e in s e r t w e ll? No
d e v ic e
R e - in s ta ll W L A N d r iv e r o r
C h e c k W L A N d e v ic e O K ? No
S w a p W L A N m o d u le
R e p la c e M /B
4-14 Troubleshooting
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Card Reader Failure 0
If the Card Reader fails, perform the following, one at a time. Do not replace a non-defective FRU:
S ta rt
C h e c k C a rd R e a d e r R e - in s t a ll C a r d
No
d e v ic e O K ? R e a d e r d r iv e r
R e p la c e M /B
The Card Reader device will disappear in device manager for power saving if there is no card
inserted. Try to insert card, then the Card Reader appear in device manager.
Troubleshooting 4-15
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Thermal Unit Failure 0
If the Thermal Unit fails, perform the following, one at a time. Do not replace a non-defective FRU:
Start
Replace thermal
Fan OK? No
module
Heatsink well
No Seat it well
seated?
Replace M/B
4-16 Troubleshooting
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HDMI and CRT Failure 0
If the HDMI or CRT function fails, perform the following, one at a time. Do not replace a non-defective
FRU:
START
Reinsert
CRT/HDMI
NG CRT/HDMI
connection check
Connector
Check
Drivers install OK Reinstall corrcet
NG
or not in Device driver
manager
Swap MB
Troubleshooting 4-17
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CD-ROM/DVD Failure 0
If the CD-ROM/DVD function fail, perform the following, one at a time. Do not replace a non-defective
FRU:
START
ODD/B function
NG Swap ODD/B
check
Swap MB
4-18 Troubleshooting
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Other Functions Failure 0
Intermittent Problems 0
Intermittent system hang problems can be caused by a variety of reasons that have nothing to
do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software
errors. FRU replacement should be considered only when a recurring problem exists.
When analyzing an intermittent problem, perform the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If an error is detected, replace the FRU. Rerun the test to verify that there are no more
errors.
Undetermined Problems 0
The diagnostic problems does not identify which adapter or device failed, which installed
devices are incorrect, whether a short circuit is suspected, or whether the system is
inoperative.
Perform the following procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: NOTE:
Verify that all attached devices are supported by the computer.
NOTE: NOTE:
Verify that the power supply being used at the time of the failure is operating correctly.
(Refer to Power On Issues).
1. Remove power from the computer.
2. Visually check the components for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
Non-Acer devices
Printer, mouse, and other external devices
Battery pack
Hard disk drive
DIMM
CD-ROM/Diskette drive Module
PC Cards
4. Apply power to the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, connect the removed devices one at a time until failing FRU
is found.
7. If the problem remains, replace the following FRUs one at a time. Do not replace a
non-defective FRU:
System board
LCD assembly
Troubleshooting 4-19
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Post Codes 0
The following are the InsydeH2O Functionality POST code tables. The components of the
POST code table includes: SEC phase, PEI phase, DXE phase, BDS phase, CSM functions,
S3 functions and ACPI functions.
4-20 Troubleshooting
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Table 4-3. SEC Phase POST Code Table (Continued)
Troubleshooting 4-21
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Table 4-4. PEI Phase POST Code Table
4-22 Troubleshooting
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Table 4-5. DXE Phase POST Code Table
Troubleshooting 4-23
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Table 4-6. BDS Phase POST Code Table
4-24 Troubleshooting
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Table 4-6. BDS Phase POST Code Table
Troubleshooting 4-25
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Table 4-8. ACPI Function POST Table
Functionality Name
Post Code Description
(Include\ PostCode.h)
Used by Insyde debugger 0x0D Waiting for device connect
Used by Insyde debugger 0xD0 Waiting for device connect
Used by Insyde debugger 0xD1 InsydeH2ODDT Ready
Used by Insyde debugger 0xD2 EHCI not found
4-26 Troubleshooting
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Table 4-10. InsydeH2ODDT Debugger POST Code Table (Continued)
Functionality Name
Post Code Description
(Include\ PostCode.h)
Used by Insyde debugger 0xD3 Debug port connect low
speed device
Used by Insyde debugger 0xD4 DDT Cable become low
speed device
Used by Insyde debugger 0xD5 DDT Cable Transmission
Error (Get descriptor fail)
Used by Insyde debugger 0xD6 DDT Cable Transmission
Error (Set Debug mode fail)
Used by Insyde debugger 0xD7 DDT Cable Transmission
Error (Set address fail)
Troubleshooting 4-27
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4-28 Troubleshooting
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CHAPTER 5
Jumper and Connector Locations
5-2
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Jumper and Connector Locations
1 2 3 4 5 6
7
16
9
15
10
14 13 12 11
1 2 3 4 5
22/23/24/25
26
6
21
7
20
8
19
18
17
9
16
15/14/13 12 11 10
NOTE: NOTE:
The following procedure is only for clearing BIOS Password (Supervisor Password and
User Password).
If users set BIOS Passwords (Supervisor Password and/or User Password) for a security
reason, BIOS will ask the password during systems POST or when system enters the BIOS
Setup menu. If it is necessary to bypass the password check, short the HW Gap to clear the
password by performing the following steps:
1. Remove power from the system.
2. Remove HDD, AC and Battery.
3. Disconnect the RTC Battery (Figure 5-3).
Item Description
RTCRST# Clear CMOS Jumper
BIOS Recovery Boot Block is a special block of BIOS, used to boot the system with minimum
BIOS initialization. Users can enable this feature to restore the BIOS firmware once the
previous BIOS flashing process failed.
A function hotkey- <Fn+Esc>, used to enable the BIOS Recovery process when system is
powered On during BIOS POST. To use this function, it is strongly recommended to have the
AC adapter and Battery present. If this function is enabled, the system will force the BIOS to
enter a special BIOS block, called Boot Block.
NOTE: NOTE:
Prior to performing the recovery, prepare a Crisis USB key. The Crisis USB key is
created by executing the Crisis Disk program in another system with Windows 7 OS.
To Create a Crisis USB key, perform the following:
1. Format the USB storage disk using the Fast Format option.
2. Save ROM file (file name: VAG70X64.fd) to the root directory of USB storage. Make sure
that there is no other BIOS file saved in the same directory.
3. Plug USB storage into USB port.
4. Press <Fn+ESC> button then plug in AC power.
5. The Power button flashes once.
6. Press Power button to initiate system CRISIS mode.
7. When CRISIS is complete, the system auto restarts with a workable BIOS.
8. Update the latest version BIOS for this machine by regular BIOS flashing process.
6-2
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FRU (Field Replaceable Unit) List
This chapter provides users with a FRU (Field Replaceable Unit) listing in global
configurations for the V3-771/V3-771G. Refer to this chapter whenever ordering for parts to
repair or for RMA (Return Merchandise Authorization).
NOTE: NOTE:
WHEN ORDERING FRU PARTS, check the most up-to-date information available on
the regional web or channel. Part number changes will not be noted on the printed
Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may
have a DIFFERENT part number code from those given in the FRU list of this printed
Service Guide. Users MUST use the local FRU list provided by the regional Acer office
to order FRU parts for repair and service of customer machines.
NOTE: NOTE:
To scrap or to return the defective parts, users should follow the local government
ordinance or regulations on how to dispose it properly, or follow the rules set by the
regional Acer office on how to return it.
Main Assembly 0
ADAPTER
Adapter DELTA 65W 19V 1.7x5.5x11 Yellow AP.06501.033
ADP-65VH BA, LV5, Low profile LED LF
Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow AP.06503.029
PA-1650-69AW, LV5, Low profile LED LF
Adapter Chicony Power 65W 19V 1.7x5.5x11 AP.0650A.017
Yellow CPA09-A065N1, LV5, low profile LF
Adapter Chicony Power 65W 19V 1.7x5.5x11 AP.0650H.003
Yellow A065R035L / A11-065N1A, LV5, low profile
LF
Adapter LITE-ON 65W 19V 1.7x5.5x11 Yellow AP.06503.031
PA-1650-86AW, LV5, Low profile LF
Adapter DELTA 90W 19V 1.7x5.5x11 Blue AP.09001.032
ADP-90MD BBA, low profile, LV5 LF
Adapter Chicony Power 90W 19V 1.7x5.5x11 Blue AP.0900H.001
A10-090P3A / A090A029L, LV5 low profile LF
Adapter LITE-ON 90W 19V 1.7x5.5x11 Blue AP.09003.024
PA-1900-32AW, LV5, Low profile LF
BATTERY
Battery SIMPLO AS10D Li-Ion 3S2P LGC 6 cell BT.00607.126
4400mAh Main COMMON ID:AS10D73
Battery SIMPLO AS10D Li-Ion 3S2P SAMSUNG 6 BT.00607.127
cell 4400mAh Main COMMON ID:AS10D
Battery PANASONIC AS10D51, for new IC BT.00605.072
max1787 Li-Ion 3S2P PANASONIC 6 cell 4400mAh
Main COMMON
Battery SANYO AS10G Li-Ion 3S3P SANYO 9 cell BT.00903.013
9000mAh Main COMMON ID:AS10G3E
BOARD
Liteon 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 NI.23600.103
Foxconn 3rd WiFi 2x2 AGN+ BT4.0 Atheros WB222 NI.23600.102
USB BOARD
CABLE
AC POWER CORD MAXDATA/3C,L80cm
AC POWER CORD MAXDATA/3C,L80cm
POWER CORD 1.8M BLACK 3 PIN US 27.RGV0U.006
POWER CODE EU 3P 0.8M
DC-IN CABLE 120W VA70C-1A
DC-IN CABLE 120W VA70C-1A
DC-IN CABLE 65W VA70C-1A
DC-IN CABLE 65W VA70C-1A
DC-IN CABLE 90W VA70C-1A
DC-IN CABLE 90W VA70C-1A
CASE/COVER/BRACKET ASSEMBLY
VA70C-1A TOP CASE ASSY
CPU
CPU Intel Core i5 i5-3320M PGA 2.6G 1600 35W KC.33201.DMP
Ivy Bridge
CPU Intel Core i3 i3-3110M PGA 2.3G 1600 35W KC.31101.DMP
Ivy Bridge
CPU 918614 IVB QC 2.7G/8M 45W
CPU Intel Pentium Dual-Core B970 PGA 2.3G 35W KC.97001.DPB
DDR3-1333
HDD
HDD WD 2.5" 5400rpm 500GB KH.50008.024
WD5000BPVT-22HXZT3, ML375M-AF2, 375G/P,
4K drive SATA 8MB LF+HF F/W:01.01A01
HDD WD 2.5" 5400rpm 750GB KH.75008.011
WD750BPVT-22HXZT3, ML375M-AF2, 375G/P, 4K
drive SATA 8MB LF+HF F/W:01.01A01
HDD WD 2.5" 5400rpm 320GB KH.32008.024
WD3200BPVT-22JJ5T0, ML320S-AF2, 320G/P, 4K
drive SATA 8MB LF+HF F/W:01.01A01
HDD WD 2.5" 5400rpm 1000GB KH.01K08.017
WD10JPVT-22A1YT0, 1TB, 500G/P, ML500M
SATA 8MB LF+HF F/W:01.01A01 4K drive
HDD TOSHIBA 2.5" 5400rpm 1000GB KH.01K04.003
MK1059GSMP/HDD2K61EUL, Capricorn 3BS, 4K
SATA 8MB LF+HF F/W:GU001J 4K
KEYBOARD
KEYBOARD VA70C (UI) BLACK KB.I170A.410
KEYBOARD VA70C (AR) BLACK KB.I170A.384
KEYBAORD VA70C (BE) BLACK KB.I170A.385
KEYBOARD VA70C (BR) BLACK KB.I170A.386
KEYBOARD VA70C (BG) BLACK KB.I170A.387
KEYBOARD VA70C (E2) BLACK KB.I170A.388
KEYBOARD VA70C (TW) BLACK KB.I170A.389
KEYBOARD VA70C (DE) BLACK KB.I170A.390
KEYBOARD VA70C (A1) BLACK KB.I170A.391
KEYBOARD VA70C (FR) BLACK KB.I170A.392
KEYBOARD VA70C (GE) BLACK KB.I170A.393
KEYBOARD VA70C (GR) BLACK KB.I170A.394
KEYBOARD VA70C (HU) BLACK KB.I170A.395
KEYBOARD VA70C (IT) BLACK KB.I170A.396
KEYBOARD VA70C (JP) BLACK KB.I170A.397
KEYBOARD VA70C (KO) BLACK KB.I170A.398
KEYBOARD VA70C (ND) BLACK KB.I170A.399
KEYBOARD VA70C (NW) BLACK KB.I170A.400
KEYBOARD VA70C (PO) BLACK KB.I170A.401
KEYBOARD VA70C (RU) BLACK KB.I170A.402
KEYBOARD VA70C (WB) BLACK KB.I170A.403
KEYBOARD VA70C (SP) BLACK KB.I170A.404
KEYBOARD VA70C (SD) BLACK KB.I170A.405
KEYBOARD VA70C (SF) BLACK KB.I170A.406
KEYBOARD VA70C (TA) BLACK KB.I170A.407
KEYBOARD VA70C (TU) BLACK KB.I170A.408
KEYBOARD VA70C (UK) BLACK KB.I170A.409
KEYBOARD VA70C (UK) BLACK KB.I170A.410
KEYBOARD VA70C (HE) BLACK KB.I170A.411
KEYBOARD VA70C (CB) BLACK KB.I170A.412
DVD RW DRIVE
ODD HLDS Super-Multi DRIVE 12.7mm Tray DL KU.0080D.059
8X GT51N LF W/O bezel SATA Zero Power
Supported (HF + Windows 7)
ODD PLDS Super-Multi DRIVE 12.7mm Tray 8X KU.0080F.021
DS-8A8SH LF+HF W/O bezel SATA
ODD HLDS BD COMBO 12.7mm Tray 6X CT40N KO.0060D.008
LF+HF W/O bezel SATA support BDXL & WIN7
ODD PANASONIC BD RW 12.7mm Tray 6X KU.00607.001
UJ260ABAA-B LF W/O bezel SATA
VA70C-1A ODD BEZEL ASSY/BD
VA70C-1A ODD BEZEL ASSY/SM
ARID ODD BRACKET BACK
LCD
LED LCD AUO 17.3'' WXGA+ Glare B173RW01-V3 LK.17305.002
LF 220nit 8ms 500:1
LED LCD LPL 17.3'' WXGA+ Glare LK.17308.004
LP173WD1-TLA4 LF 220nit 8ms 600:1
LED LCD CMO 17.3'' WXGA+ Glare N173FGE-L21 LK.1730D.002
LF 220nit 8ms 650:1
LED LCD AUO 17.3'' WXGA+ Glare B173RTN01.1 LK.17305.004
LF 200nit 8ms 500:1 (eDP)
LED LCD LPL 17.3'' WXGA+ Glare LK.17308.005
LP173WD1-TPA1 LF 220nit 8ms 500:1
VA70C-1A LCD COVER ASSY
MEMORY
Memory KINGSTON SO-DIMM DDRIII 1333 2GB KN.2GB07.006
ACR256X64D3S13C9G LF+HF
DDRIII1333 SO-D NANYA 2GB
DDRIII1333 SO-D NANYA 4GB
Memory ELPIDA SO-DIMM DDRIII 1600 4GB KN.4GB09.005
EBJ40UG8BBU0-GN-F LF+HF 512*8 38nm
HEATSINK
VA70C UMA TH MOD ASSY
VA70C DIS-GS TH MOD ASSY
VA70C DIS-GL TH MOD ASSY
SPEAKER
SPEAKER VA70C-1A
Others
VA70C-1A LCD BEZEL SCREW MYLAR 13N0-7NL0A01
VA70C-1A LCD BEZEL SCREW MYLAR 13N0-7NL0A02
VA70C-1A LCD BEZEL SCREW MYLAR 13N0-7NL0A03
8-2
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Test Compatible Components
This computers compatibility is tested and verified by Acers internal testing department. All
of its system functions are tested under Windows 7 environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed
these tests. Regarding configuration, combination and test procedures, please refer to the
Compatibility Test Report released by the Acer Mobile System Testing Department.
V3 771/771G 0
9-2
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Online Support Information
Introduction 0
This section describes online technical support services available to help users repair their
Acer Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer
branch office. Acer Branch Offices and Regional Business Units may access our website.
However some information sources will require a user i.d. and password. These can be
obtained directly from Acer CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's
Notebook, Desktop and Server models including:
Service guides for all models
Bios updates
Software utilities
For these purposes, we have included an Acrobat File to facilitate the problem-free
downloading of our technical material.
Also contained on this website are:
Detailed information on Acer's International Travellers Warranty (ITW)
An overview of all the support services we offer, accompanied by a list of telephone, fax and
email contacts for all technical queries.
We are always looking for ways to optimize and improve our services, so do not hesitate to
direct any suggestions or comments to us.