HRM Exam With Answers
HRM Exam With Answers
HRM Exam With Answers
1. There are 4 approaches to defining how work will be performed which is not one
of the approaches?
B) Attribute
C) motivational
D) biological
E) perceptual/motor
Answer: B p.434
3 . Which of the following countries has the greatest commitment to equal employment
opportunities for women and minorities as characterized by their political/legal
system?
A) Germany
B) Japan
C) United States
D) China
Answer: C p. 639
A) Knowledge
B) Tasks
C) Duties
D) Responsibilities
A) perceptual justice.
B) interactional justice.
C) procedural justice.
D) alternative dispute resolution.
Answer: B p. 429
Answer: C p. 655
A) behavior change.
B) psychological withdrawal.
C) physical withdrawal.
D) physiological withdrawal.
Answer: C p. 436
8. .______ emphasizes the need for the performance management system to guide
employees in contributing to the organization's success.
A) Specificity
B) Reliability
C) Validity
D) Strategic congruence
Answer: D p. 337
A) transformational activities.
B) transactional activities.
C) traditional activities.
D) training activities.
Answer: B p. 685
10. A firm that is currently exporting goods to another country is at what level of global
participation?
A) Domestic
B) International
C) Multinational
D) Global
Answer: B p. 643
11. Which element is also important for organizations in creating a fit between,
human capital, competitive strategy, and______________.
A) Ethnic background
B) Gender
C) Organizational goals
D) Psychological contract
A) a pleasurable feeling that results from the perception that one's job fulfills or
allows the fulfillment of one's important values.
B) the degree to which an employee identifies with an organization and is willing
to put forth effort on its behalf.
C) the performance of one's job duties so as to satisfy the requirements of the
job.
D) the degree to which people identify themselves with their jobs or career.
Answer: A p. 436
A) Money
B) Raw material
C) Human skills
D) Equipment
A) unreliable.
B) deficient.
C) contaminated.
D) inconsistent.
Answer: C p. 338
15.______ is an interview procedure where applicants are confronted with specific issues,
questions, or problems that are likely to arise on the job.
A) Expertise interview
B) Reference interview
C) Past-based interview
D) Situational interview
Answer: D p. 235
Answer: B p. 673
17.. Technology has freed HR managers from what activities to focus more on which
activities?
Answer: A p. 691
18.. Providing employees with the opportunity to get away from the day-to-day stresses
of
their job and acquire new skills and perspectives is known as
A) a transfer.
B) an expatriate assignment.
C) a sabbatical.
D) an externship.
Answer: C p. 401
19.. The degree to which an employee identifies with an organization and is willing to put
forth effort on its behalf is called
A) job satisfaction.
B) job involvement.
C) organizational commitment.
D) organizational satisfaction.
Answer: C p. 436
Answer: B p. 468
Answer: C p. 197
22._____ systems meet the needs of both line managers and employees by ensuring that
employees are constantly increasing their human capital and thus providing increased
value to the company.
Answer: B p. 671
23._____ is an interview procedure where applicants are confronted with specific issues,
questions, or problems that are likely to arise on the job.
A) Expertise interview
B) Reference interview
C) Past-based interview
D) Situational interview
Answer: D p. 70
Answer: C Page: 16
25. The process that involves allocating resources, developing structures, hiring skilled
employees, and developing appropriate reward systems is known as
A) strategy formulation.
B) strategy implementation.
C) strategic planning.
D) strategic management.
Answer: B p. 59
26. Which one of the following HR activities provides basic descriptive information on
job
attributes and the job itself?
A) Market surveys
B) Job analysis
C) Recruitment
D) Strategic planning
Answer: B p. 468-469
27.Which of the following dimensions that have been shown to be necessary for
successful
expatriates is most closely related to the individual's psychological well-being?
Answer: B p.646
Answer: C p. 243
29. The HR area that has increased the most in time spent by HR professionals is
A) maintaining records.
B) providing services.
C) strategic business partners.
D) payroll administration.
Answer: C p.7
30. Which of the following options for reducing an expected labor surplus has the
benefit of being a relatively fast solution, but the disadvantage of being high in
human suffering?
A) Downsizing
B) Retirement
C) Retraining
D) Work sharing
Answer: A p.182
A) Strategic formulation
B) Internal analysis
C) External analysis
D) Strategic choice
Answer: C
32. During an interview for a sales position, you are asked the following question:
Suppose one of your clients refuses to speak to you after you lost one of the orders; what
would you do to regain the clients business? What type of interview question is this?
A) Worker requirement
B) Job knowledge
C) Situational experience-based
D) Situational future-oriented
Answer: D p. 235
A) evaluate results.
B) set goals and objectives.
C) formulate strategies.
D) establish forecasting methods.
Answer: A p.192
34. Through what process are tasks grouped into particular jobs?
A) Job analysis
B) Internal analysis
C) External analysis
D) Job design
Answer: D p. 69
35. When conducting a needs assessment, which type of analysis is generally performed
first?
A) Task analysis
B) Organizational analysis
C) Person analysis
D) High-leverage analysis
Answer: B p. 262
36. The process through which an organization gets information on how well an
employee is doing his or her job is called
A) performance appraisal.
B) performance management.
C) performance feedback.
D) ability analysis.
Answer: A p. 330
37. Which of the following tends to have the most positive influence on job choice
decisions?
Answer: D p. 195
38. Strategic HR Management includes all but one of the following. Name the exception.
A) Financial planning
B) Training and development
C) Performance management
D) Recruiting talent
Answer: A p.5
Answer: B p.260
40. The first step in strategy formulation is
Answer: B p.63
41 .The extent to which the performance measure gives guidance to employees about
what is expected of them is called
A) reliability.
B) validity.
C) specificity.
D) acceptability.
Answer: C p.339
A) career enhancement.
B) job enrichment.
C) job enlargement.
D) job rotation.
Answer: C p. 398
43. Recruitment activities are designed to affect all of the following except
44. Which one of the following is not a benefit that a protg receives from a
mentoring relationship?
A) Coaching
B) Protection
C) Performance goals
D) Visibility
Answer: C p. 403
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Answer: C p. 267
46. Which of the following theories describes the conditions under which the benefits of
higher pay outweigh the higher costs?
A) Equity theory
B) Expectancy theory
C) Agency theory
D) Efficiency wage theory
Answer: D p. 466
47. The practice of having another company (a vendor, third-party provider, consultant)
provide services traditionally associated with the administrative role of HR is known
as
A) e-commerce.
B) empowering.
C) outsourcing.
D) benchmarking.
Answer: C p. 9
Answer: C p. 476
49. Assume that you are visiting Mexico for a business meeting and you call your host by
his first name rather than his title. He seems offended. Your offense most likely
stemmed from a difference between the U.S. culture and Mexico's culture on which
dimension?
A) Individualism/collectivism
B) Uncertainty avoidance
C) Power distance
D) Long-term/short-term orientation
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50. The approach to measure and manage performance that focuses on the extent to
which individuals possess desirable characteristics is called the
A) attribute approach.
B) behavioral approach.
C) comparative approach.
D) results approach.
Answer: A p.344
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