Steve Null Presentation

Conducting Team Training
Ideas & Techniques
Sgt. Steve Null (ret)

Pasadena Police Department
General Overview of Training
z Training should be realistic.

z Training should be specific.
z You should train with the same focus as if you were
working a real incident.
z Team training should be at least 4 hours each month
and preferably 8 hours. (As established by the National
Council of Negotiation Associations (NCNA).
z Joint CNT/SWAT scenarios should be performed at
least once each year.
Outside Training
z Members of the team should attend at least

one out of town school or conference each
year.
Develops new contacts and resources.
Provides a different perspective.
Learn new ideas and methods.
Reinforces the what, why and how you do things are
current and correct.
Inside Training
z Role playing exercises

z Fish bowl exercises
z Round table exercises
z Equipment days
z Guest instructors
Role Playing Exercises
z Used to develop individual skills.

z Used to develop team function.
z Identifies areas of weakness for future training
development.
z Proper role playing exercise training can
reduce stress in a real incident because team
members can associate the training to the
incident.
Role Playing Exercises (Cont)
z Role play exercises

can be very simple or
very complex.
z Depending on
experience of team
the exercise should be
directed accordingly.
z Never forget the
BASICS!!!!!!!
Types of Role Playing Exercises
z Face to face (open)

Suicide intervention with a jumper from a bridge
z Face to face (cover)
Contact through a door or some other obstruction
where you can be heard but not seen
z Use of PA system or bull horn
z Telephone negotiations
Steps to Building Role Play
Scenarios
z Define where you want to end.

z Develop the character.
z Develop the environment.
z Develop the action.
Defining Goals
z Crisis Intervention Skills

z Negotiations Skills
z Personality Profiling
z Intelligence Gathering
z Assessment Skills
Suicide Risk
Homicide Risk
Define the Character
z Who they are and what they want.

z Variety of Intelligence Sources.
z Develop realistic backgrounds to:
Show character: personality type
Show motivation
Show degree of risk
Sources of Character Information
Intelligence
z Friends
z Family
z Neighbors
z Co-Workers
z Professionals
z Data Bases
z Other Records
Setting -- Where and When
z Be sure logic of setting

fits character and plot
z Setting can pose own
obstacles
Security access
Communications
Potential victims
Health hazards
Identification of persons
involved
Stages -- Time Line
z Introduction of
character/action/plot
z Rise in tension -
Introduction of obstacles
to character goals
z Adaptation/
Accommodation
z Resolution
Elements to Include in Every
Scenario
z Characters - Who are the

people involved?
z Plot - What is the story that
brings people together?
z Setting - Where is the action?
z Time - When does the action
take place?
z Motivation - Why?
Fish Bowl Exercise
z A team exercise.
z Builds active listening

skills.
z Helps breakdown
communication barriers
that may be present within
a team.
Fish Bowl Exercise Mechanics
z All the members of the team are seated in a

circle facing the center.
z Two chairs are placed in the center of the
circle with the backs to each other.
z One team member is selected to be the
role player and sits in one of the chairs in
the center of the circle.
z A second team member is selected to be
the negotiator and sits in the other chair.
Fish Bowl Exercise
Mechanics
z The role player is given a scenario.

z The negotiator is not given any information
about the situation.
z When both participants are ready the
negotiator begins the exercise with ring ring.
z At this point the role player answer the rings
and a proper introduction is done.
Fish Bowl Exercise
Mechanics
z The negotiator will only use the Active

Listening Skills during the exercise.
z The negotiator will not attempt any problem
solving during the exercise.
z It is important that the role player responds
appropriately during negotiations and to the
ALS used by the negotiator.
Fish Bowl Exercise
Mechanics
z The team leader will monitor the exercise and

identify when problem solving starts and notify
the negotiator of such to redirect the negotiator
back to the Active Listening Skills.
z The exercise will only run for about five
minutes.
z The remaining team members sitting in the
circle will take notes during the negotiations.
Fish Bowl Exercise
Mechanics
z The notes will identify the Active Listening

Skills that were used.
z At the appropriate time or at any point when
the negotiations go outside the scope of the
exercise the team leader will stop the exercise.
z Team members will then comment on the
appropriateness of the use of ALS and make
comments on what could have been done
better.
Fish Bowl Exercise Mechanics
z During the critique it is important that the

negotiator accept any criticism as constructive
and not get feelings hurt.
z Team members doing the critique should be
careful to make sure that criticism is
constructive.
Round Table Exercise
z A team exercise.
z Builds communication response

to situations or comments
commonly heard.
Mechanics
z All the members of the team are seated in

a circle facing away from the center of the
circle.
z Each team member has a note pad and
pen.
z The exercise leader stands in the center of
the circle.
z A list of ten statements should be prepared
before the exercise.
Mechanics
z The exercise leader reads a statement.

z Each team member then writes a response to
the statement.
z The leader monitors as the responses are
being written.
z The first team member to finish writing the
response will trigger the leader to read the next
statement.
Mechanics
z This continues until all ten statements have

been read.
z Everybody then turns to face the center of the
circle.
z The leader then reads the first statement and
has each team member read the response
they wrote down.
z A discussion is then conducted about all the
responses of which would be the best
response and why.
Whos Line Is It Anyway
z A team exercise.
z A communication skills building exercise.
z An exercise that helps the team focus.
z Can be done easily and at anytime during
training.
Version 1
z The team is divided into pairs.

z The first pair is given a simple scenario and
they start negotiations the same as a Fish Bowl
Exercise.
z At the first break in the negotiations the team
leader will change to the next pair.
z This continues as long as necessary.
Version 1
z This exercise requires all team members to

remained focused.
z The scenario continues just as if the players
never changed.
z Exercise can be done on a moments notice at
anytime.
Version 2
z Team members stand or sit in a circle.

z It is best to have an odd number of
participants
z A basic scenario is given to all team members
z The first team member starts the negotiations
with the initial call and introduction.
z Team member two responds as the actor
z Team member three responds to the
statement by member two as the negotiator
Version 2
z Team member four then responds as the actor

z This continues around the team and each time
it makes a circle the roles change with the odd
number.
z It requires a lot of focus and concentration.
z A very demanding exercise that gets easier
with practice.
Equipment Days
z A team event.
z Done at least two times a year.
z Ensures that all equipment is operational
and that all team members know how to
operate the equipment.
z Any equipment in need of repair or
replacement is identified and the
responsibility for the repair or replacement is
assigned.
Guest Instructors
z Important to bring in new ideas to the team.

z You may have the expertise to present the
same information, but the same information
coming from someone outside the
organization has the appearance of being
more credible.
z Identify instructors with special
qualifications or experience that meets
specific needs for your team.
i ons ?
ue s t
Q
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ue s t
Q
Questions?

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Conducting Team Training

Ideas & Techniques

Sgt. Steve Null (ret)

z Training should be realistic.

z Members of the team should attend at least

z Role playing exercises

z Used to develop individual skills.

z Role play exercises

z Face to face (open)

z Define where you want to end.

z Crisis Intervention Skills

z Who they are and what they want.

z Be sure logic of setting

z Characters - Who are the

z Builds active listening

z All the members of the team are seated in a

z The role player is given a scenario.

z The negotiator will only use the Active

z The team leader will monitor the exercise and

z The notes will identify the Active Listening

z During the critique it is important that the

z Builds communication response

z All the members of the team are seated in

z The exercise leader reads a statement.

z This continues until all ten statements have

z The team is divided into pairs.

z This exercise requires all team members to

z Team members stand or sit in a circle.

z Team member four then responds as the actor

z Important to bring in new ideas to the team.

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