Itv Iq Tec en
Itv Iq Tec en
Itv Iq Tec en
MODELS:
IQ 45
IQ 50
IQ 85
IQ 135
IQ 150
IQ 200
IQ 400
IQ 550
IQ 1100
GIQ 550
GIQ 1100
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TECHNICAL SERVICE MANUAL ICE QUEEN
TABLE OF CONTENTS
1. INTRODUCTION ............................................................................................................................................... 4
1.1. Warnings ..................................................................................................................................................... 4
1.2. Descripcin ................................................................................................................................................. 5
1.3. Principio de funcionamiento ..................................................................................................................... 5
1.4. Wiring diagrams ......................................................................................................................................... 6
2. SPECIFICATIONS........................................................................................................................................... 13
2.1. Production Tables .................................................................................................................................... 20
2.2. About Ice Production ............................................................................................................................... 24
3. DELIVERY AND UNPACKING ...................................................................................................................... 25
4. INSTALLATION ............................................................................................................................................... 26
4.1. Recommended Placement of Unit ........................................................................................................ 26
4.2. Water and Drainage ................................................................................................................................ 27
4.3. Electrical connection ............................................................................................................................... 28
4.4. Assembling the dispersin cone ............................................................................................................ 28
5. OPERATION .................................................................................................................................................... 29
5.1. Preliminary Checks.................................................................................................................................. 29
5.2. Starting up ................................................................................................................................................ 29
5.3. Inspection and Adjustment of Water Level in the Trough .................................................................. 30
5.4. Cross check .............................................................................................................................................. 30
6. ADJUSTMENTS .............................................................................................................................................. 31
6.1. Expansion valve ....................................................................................................................................... 31
6.2. Water level ...................................................................................................................................................... 31
6.3. Pressure-controlled Valve on cooling water circuit ............................................................................. 32
6.4. Fan pressostat (aircooled models)..................................................................................................... 32
6.5. Start up Timer........................................................................................................................................... 33
6.6. Safety Devices ......................................................................................................................................... 34
7. INSPECTION AND REPLACEMENT PROCEDURES .............................................................................. 34
7.1. Lower bearing........................................................................................................................................... 34
7.2. Speed Reducer (Gearbox) ........................................................................................................................... 35
7.3. Upper Flange............................................................................................................................................ 36
7.4. Upper bearing (depending on the model) ............................................................................................ 36
8. MAINTENANCE AND CLEANING INSTRUCTIONS ................................................................................. 38
9. MAINTENANCE AND CLEANING PROCEDURES ................................................................................... 39
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9.1. Water condenser ..................................................................................................................................... 39
9.2. Air condenser ........................................................................................................................................... 39
9.3. Evaporator / Water Through................................................................................................................... 39
9.4. Cleaning the water inlet filters ................................................................................................................ 40
9.5. Cleaning for water leaks ......................................................................................................................... 40
9.6. Running-in Check .......................................................................................................................................... 41
10. SPECIAL ADVICE CONCERNING R-404 REFRIGERANT ................................................................. 42
11. TROUBLESHOOTING ................................................................................................................................ 43
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TECHNICAL SERVICE MANUAL ICE QUEEN
1. INTRODUCTION
You have purchased one of the most reliable ice-making products on the market today.
Carefully read the instructions contained in this manual since they provide important information
relative to safety during installation, use, and maintenance.
1.1. Warnings
To reduce the risk of electrical shock, ALWAYS disconnect the machine BEFORE cleaning or
maintaining the equipment. Do not attempt to install, service, or modify this machine. Improper
use by other than specially trained technicians is extremely dangerous and may result in a fire
or electric shock.
This appliance is not intended for use by young children or infirm persons without supervision.
Young children should be supervised to ensure that they do not play with the appliance.
IMPORTANT!
DO NOT ATTEMPT TO SERVICE THIS MACHINE AS IT IS DANGEROUS AND COULD
CAUSE SEVERE DAMAGE TO THE UNIT.
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1.2. Descripcin
Water enters water trough via a float valve which provides a constant head of water. Through a
hole in the bottom of the trough, water flows into the bottom of the evaporator and floods it to
the same height as in the water trough. Water freezes upon contact with evaporator wall, and is
scraped off as ice by the vertical, rotating auger. Ice is carried upward until it passes through
discharge flap and falls into bin. When bin is full, automatic shut-off sensor (micro-switch on
discharge flap) switches off machine.
IMPORTANT!
If unit is placed on top of a cold room, and/or ice has to fall a long distance from unit, a
MECHANICAL ICE LEVEL SENSOR should be installed. To prevent ice from compressing in
cold storage, we recommend transferring ice through a plastic tube (80-100 mm diameter)
attached to its lower end the DISPERSION CONE which is PROVIDED WITH THE MACHINE
in all models.
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2. SPECIFICATIONS
IQ 45, 50, 85
DIMENSIONS
DIMENSIONS Net weight Gross weight
MODEL X*Y*Z (KG)
(CRATED)
(KG)
X*Y*Z
Ice Queen 50 -
465x595x795 58 535x685x850 63
85
Water Water
Production consumption consumption Wats Amp.
MODEL Production cond. Volt/Hz
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IQ 45
Green led
Green led: Shows that the machine is activated. The machine might be stopped by the stock
thermostat.
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IQ 50 - 85
Orange Led
Green button: Starts the machine. It is indicated with the led on.
Red led: Shows that the machine is stopped by the security element.
Green button: Starts the machine. It is indicated with the led on.
Red led: Shows that the machine is stopped by the security element.
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IQ 135 S60
5
0
1
0
3
6
9
Electrical connection
Water inlet
Height increases by 80 mm
(1) Data obtained at room temperature 20C, water introduced at 15C; water quality = 500ppm
(2) Maximum consumption obtained at room temperature = 43C, according to UNE climate classification, Class T
(TROPICALISED).
NOTE: Expansion controlled by capillary.
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MODEL X Y Z A B C D
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TOTAL FUSE
REFRIGERANT LOW COMPRESSOR TOTAL
MODEL HIGH PRESURE AMPS RATING
CHARGE PRESURE POWER POWER
MINIMUM MAXIMUM AVERAGE (2) (1) (2)
Kg/cm Kg/cm Kg/cm
(gr) 2 Psi 2 Psi 2 Psi (A) (A) (W) (W)
IQ 150 A 500 16 228 17 242 2.5 35 4.2 16 365 660
IQ 150 W 360 16 228 17 242 2.5 35 4.2 16 365 660
IQ 200 A 430 16 228 17 242 2.5 35 4.6 16 440 800
IQ 200 W 400 16 228 17 242 2.5 35 4.6 16 440 800
IQ 400 A 630 16 228 17 421 2.5 35 5.8 16 690 1100
IQ 400 W 440 16 228 17 242 2.5 35 5.8 16 690 1100
IQ 550 A 1050 16 228 17 242 2.5 35 9.2 20 1000 1700
IQ 550 W 1050 16 228 17 242 2.5 35 9.2 20 1000 1700
(1) Data obtained at room temperature (20C), water introduced at 15C; water quality = 500ppm
(2) Maximum consumption obtained at room temperature = 43, according to UNE climate classification
Class T (TROPICALISED).
NOTE: Expansion controlled by capillary, except for model IQ400 and 550 which is controlled by a
thermostatic valve.
Models: ICE QUEEN 400 & 550 380V+III+N
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IQ 1100
Rating Plate
Serial number
Water inlet
MODEL COOLING WATER NET DIMENSIONS GROSS VOLUME
WATER CONSUMPTION WEIGHT (CRATED) WEIGHT
CONSUMPTION (KG) X*Y*Z (KG) (M3)
(L/Hour) (L/Hour)
IQ 1100 A 50 192 1400x685x835 225 0.80
IQ 1100W 354 50 185 1400x685x835 218 0.80
(1) Data obtained at room temperature 20C, water i ntroduced at 15C; water quality = 500ppm
(2) Maximum consumption obtained at room temperature = 43, according to UNE climate classification
Class T
(TROPICALISED).
NOTE: Expansion controlled by a thermostatic valve. Power inlet should be 3-phase III+N+T (380 V/50 HZ)
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IQ 50
Kg / 24h Ambient temperature C
10 15 20 25 30 35 40
5 68 67 61 57 50 63 39
10 62 60 59 54 50 44 37
Water Temp. C
15 60 59 58 52 47 43 36
20 57 54 49 46 41 35 33
25 55 50 47 44 38 32 29
30 51 48 44 41 35 30 26
35 49 45 42 39 32 27 23
IQ 85
Kg / 24h Ambient temperature C
10 15 20 25 30 35 40
5 91 90 87 84 79 73 67
10 89 87 85 81 77 71 64
Water Temp. C
15 85 83 81 77 73 67 60
20 80 79 76 73 68 62 55
25 74 73 70 67 62 56 49
30 67 65 63 59 55 49 42
35 58 57 55 51 46 41 34
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IQ 135
10 15 20 25 30 35 40
IQ 150
10 15 20 25 30 35 40
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IQ 200
10 15 20 25 30 35 40
IQ 400
10 15 20 25 30 35 40
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IQ 550
10 15 20 25 30 35 40
IQ 1100
10 15 20 25 30 35 40
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IMPORTANT: Production figures have been obtained under the following conditions:
IT IS IMPORTANT THAT WATER INTAKE TUBE IS NOT CLOSE TO ANY HEAT SOURCE.
THIS WILL AFFECT ICE PRODUCTION AND QUALITY.
Ambient temperature should be taken 4cm away from the centre of the front grille
Water temperature should be taken inside the water trough. Check that water line and filter do
not receive hot air from condenser + fan. If so, then re-direct water inlet line + filter to avoid hot
air current.
Ice quality can be improved by lowering the position of the water trough. The trough is
attached to a panel with two screws. This panel has several slots, so that the trough can be
moved up or down as required.
The trough may be lowered up to 80mm (IQ 550/1100). This will result in decrease of
production (see dotted line in graph below), but harder, drier ice.
Water content in ice (obtained by straining ice) may be as much as 10%
Ice production also decreases with improved water quality. (See graph for approximate
production variations).
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* 1500 ppm
* 1000 ppm
* 500 ppm
* Level -60 mm
(500 ppm)
* 30 ppm
10 15 20 25 30 35 40 45
Room temperature
Upon receipt, thoroughly inspect the packing container. If there appears to be damage to the
container contact the shipper immediately. Unpack unit in the presence of delivery personnel
noting any damage on the waybill.
ITV packing bears the Green Point on all models according to the European Directives on
management of Packaging and Waste Disposal.
Be sure to include model name and serial number on all claims. Serial number is located in the
following three places:
(1) Packing
There is a label stuck onto the cardboard packing bearing this serial number (1).
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Verify that the installation kit is inside the bin, and has the following pieces: scoop, 3/4 water
hose, two small filters and user manual.
In all models there is a large particle filter (5 micres) with accessories, and an ice dispersion
cone.
4. INSTALLATION
4.1. Recommended Placement of Unit
IMPORTANT!
ICE QUEEN machines are intended to operate at room temperature between 5C and 43C and
with water temperature ranging between 5C and 35C . You may encounter evaporator/gearbox
malfunctions should the machine run at temperatures below the recommended minimum. When
running above maximum recommended temperatures you can expect shorter compressor life
and decreased production. Air-cooled units receive air input via front of machine and expel air
through rear grille.
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IMPORTANT!
If front and/or rear ventilation is inadequate, obstructed, or in close proximity to other heat
producing machinery, use of a water-cooled unit is strongly recommended.
The above mentioned also applies should unit be installed in an area where dust, smoke, or
other airborne pollutants may be present. Unitsespecially air-cooled onesshould not be
installed in kitchens. To facilitate access to condenser and/or water pressure valve, allow
sufficient space at front of the machine. Ensure that flooring is firm and even.
Water quality influences ice hardness, flavour, and quality as well as condenser life.
Keep in mind the following points:
a) WATER IMPURITIES: Major impurities are eliminated by the two small wire mesh filters
provided and installed on either end of the water inlet hose. Filters should be cleaned/replaced
regularly depending on purity of water. For minor impurities we recommend installing a 5-micron
filter such as the one provided with the unit: Part # ITV 207499. This filter will need to be
replaced only when machine stops due to insufficient water flow (filter is obstructed with
impurities).
b) WATER WITH MORE THAN 500 PPM: Ice will be less hard and tend to adhere. Lime
deposits may impede proper function. In water-cooled models, condenser obstruction is likely.
Installation of a high quality water softener is recommended.
c) CHLORINATED WATER: In most cases the filter which is included in the machine should be
sufficient. However, if mains water smells or tastes of bleach, this indicates an excess of
chlorine, which may eventually corrode the stainless steel auger. A carbon filter will remove
chlorine in water (average filter life: 6 months), not included with machine. (Part # ITV 207509).
(NOTE: You may encounter water with ALL aforementioned properties.)
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Unit is provided with a 1.5 m cord and Schucko socket (except for models IQ550 and IQ1100).
A switch and adequate fuses should be installed. Nominal voltage and intensity are indicated
on rating plate as well as on this manual's technical pages. Voltage fluctuations greater than
10% can cause problems or prevent machine from starting.
Line to base of plug must have a minimum section=2.5 mm2 for models up to IQ 200 and 4
mm2 for other models.
Be sure voltage indicated on rating plate corresponds to that of mains supply.
IMPORTANT!
Supply socket must be properly earthed. Be sure to check standard for country where appliance
is going to be installed.
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5. OPERATION
a) Is machine levelled?
b) Are voltage and frequency of mains supply the same as indicated on rating plate?
c) Is drainage system working properly?
d) Is air circulation and room temperature adequate? (Air-cooled models)
MINIMUM 5C 5C
MINIMUM 6 Kg/cm2
ATENTION: Check that voltage and mains frequency is the same as in the rating plate.
5.2. Starting up
Once preliminary check has been completed (ventilation, connections, temperature, etc.),
proceed as follows:
1. Remove top cover of unit
2. Open faucet, make sure there are no leaks and check that water level is adequate.
4. Set switch to OFF position.
5. Connect unit.
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6. Check for air bubbles in water supply tubing (water trough to evaporator)
IMPORTANT!
Be sure voltage and frequency of mains supply is as indicated on rating plate.
1. Set appliance switch to ON position. All elements should be working except for fan (air-
cooled machines) which will commence operation only when high pressure activates it. All pilot
lights should be switched off except for power display (green), indicating that power is on.
Otherwise check the troubleshooting section of this manual.
2. Make sure fan blades don't come into contact with anything and that none of the tubes
vibrate.
1. Make sure water level in trough does not go down completely as this will set off "WATER
LOW" sensor while machine is operating. Should this happen with a pressure higher than
1Kg/cm2 and filters in good condition, INCREASE LEVEL by bending the float arm upwards.
2. Turn machine off and wait for flotation valve to close before water escapes through maximum
level drain. If that happens and pressure is lower than 6kg./cm2, slowly bend and lower the
floats arm until you have achieved an adequate flow.
IMPORTANT!
If water pressure exceeds 6 kg./cm2., a pressure reduction unit should be installed to maintain
pressure at 4kg./cm2.
a) Shut off water faucet. Water level will recede until automatic shut-off occurs.
b) Open water faucet. Water level will rise and machine operations will commence in 3 minutes
time.
IMPORTANT!
Please instruct end user as to the correct maintenance procedures as described above. The
manufacturer declines all responsibility for damage caused by failure to properly maintain the
equipment.
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6. ADJUSTMENTS
The purpose of maintaining proper water levels is to allow adequate water flow to the
evaporator. A water level sensor has been incorporated to shut off unit until required minimum
water level is achieved.
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The purpose of this valve is to control cooling water flow to the condenser, so as to maintain
the high pressure at 16.5 bar (232-240 Psi), which corresponds to water temperature of 40C
(exit temperature).
If mains water temperature exceeds 32C, the abov e values of high pressure and water
temperature at exit will be higher.
ADJUSTMENT: High pressure (and water temperature) can be decreased by opening valve
(turn screw clockwise).
High pressure is controlled by starting and stopping fan, which provides airflow through
condenser. Differential is fixed. (1Kg/cm2 or 14 Psi.) Cut-off pressure should be 16 Kg/cm2 (228
Psi.) Low pressure values in circuit may cause gearbox malfunction due to excessive ice
production. Pressure values higher than 14 Kg/cm2 will diminish ice production and may
shorten compressor life. Pressure can be regulated by rotating screw on Pressure Control Valve
(clockwise to increase pressure). One full turn is equivalent to about 1.5 Kg/cm2.
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Safety pressostat
This safety device trips when pressure is too high. Pressure might reach
The safety pressostat will switch off the machine completely until pressur
This timer delays start up for 10 minutes after machine is switched on. This delay allows ice
formed on evaporator to partially melt. When the machine restarts ice will be wet and loose in
evaporator, and hence gearbox/auger breakage risk is reduced.
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Overload protection device: will trip if maximum current intensity (A) is exceeded, hence
preventing the motor from overheating due to current peaks. When overload trips, a red light
will switch on in the front panel. The overload must be reset manually, to do so the front
grille and overload cover must be removed.
Thermal protection device: will trip if temperature in motor exceeds set point. When this
device trips, the same red light will switch on in the front panel. In this case, however, reset
is automatic.
Low water level sensor: a magnetically activated sensor (buoy) located inside the water
trough will switch off the machine should the level of water fall below the set minimum. A red
light will switch on in the front panel labelled low water level. Reset is automatic.
Bin full of ice: a micro-switch located at the top of the evaporator will stop the machine when
the bin (and the ice discharge tube leading to the bin) is full of ice. An orange light will
switch on in the front panel labelled bin full. Reset is automatic.
Materials needed:
- PHILLIPS N2 Screwdriver
- M8 Screws (*)
- 5 mm Allen key
- Nylon head hammer
- No. 12-13 wrench
Procedure:
1) Disconnect unit.
2) Close faucet.
3) Remove square black plastic lower lid on machine base.
4) Remove drain plug on lower bearing.
5) Remove side screw that holds bearing with a 5 mm Allen key.
6) Introduce M8 50 mm screw in drain plug hole. Bearing will come out as you tighten
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screw.
7) Check for wear inside bearing and replace if more than 0.25 mm.
8) Replace o-rings, add silicone and grease, clean evaporator and reassemble.
IMPORTANT!
Side hole must be aligned with the one in evaporator, otherwise you will not be able to
insert Allen screw in place.
1) Open water faucet and check for leaks.
2) Assemble unit and connect to power source.
3) IMPORTANT: DISCARD ICE PRODUCED DURING FIRST 15 MINUTES.
Materials needed:
Extractor
M8 Screws
No.12-13 monkey wrench (2)
No.8-9 monkey wrench
6 mm Allen key
M8 nuts (2)
Procedure:
1) Remove top screw on gearbox.
2) Remove the four screws that hold flange.
3) Remover gearbox using extractor
Assembly:
1) Lubricate motor axle with grease.
2) Place gearbox face up.
3) Screw in (*) screw, place washer and lower gearbox by tightening nut.
WARNING: Do not hammer.
1) Face up clamps socket.
2) Remove (*) screw.
Place washer and tighten until spindle is flush with gearbox axle.
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Materials needed:
Extractor
PHILLIPS N2 Screwdriver
M8 Screws (110 mm)
No.12-13 monkey wrench (2)
No.8-9 monkey wrench
4, 5 and 6 mm Allen key
M8 nuts (2)
Procedure:
1) Disassemble gearbox (see previous section)
2) Remove all four screws holding brackets.
3) Remove all three screws that keep plate and evaporator together.
4) Remove gearbox by hand or using extractor.
Assembly:
1) Clean lodging and neck plate.
2) Mount plate.
IMPORTANT: End of ice discharge flap must be to the right of evaporator's window.
IMPORTANT: Carefully lubricate seal lips (depending on model), avoid damaging them.
1) Replace the three evaporator/plate screws.
2) Replace brackets.
3) Reassemble gearbox. (see previous section)
Materials needed:
Extractor
PHILLIPS N2 Screwdriver
M8 Screws (110 mm)
No.12-13 monkey wrench (2)
No.8-9 monkey wrench
4, 5 and 6 mm Allen key
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M8 nuts (2)
1) Disassemble gearbox (see previous sections)
2) Disassemble plate/flange (see previous section)
3) Remove top seals.
4) Place and fix extracting ring.
5) Strike chisel placed over extracting ring using nylon head hammer.
Assembly:
1) Install new seals and lubricate (SHELL MULTIFAK EP2 TE code ITV420).
2) Secure bearing.
3) Mount plate.
IMPORTANT: Be careful not to damage seals. Lubricate seal lips with grease.
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IMPORTANT!
**Maintenance and cleaning procedures as well as problems derived from failing to carry them
out are not covered by the warranty.
Proper maintenance is essential to obtain favourable ice quality and optimum functioning of unit.
Frequency depends on water quality and characteristics of room where unit is installed.
** Maintenance/cleaning procedures should take place at least once every six months. If
concentration of air pollutants is high, complete procedures on a monthly basis.
MAINTENANCE TABLE
Depending
on room characteristics
Depending on water quality
Carried out by owner
Essential
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Maintenance and cleaning procedures as well as problems derived from failing to carry them
out ARE NOT COVERED BY THE WARRANTY. Service personnel will invoice you for travel
expenses, time invested and materials required for maintenance and cleaning of unit.
1) Disconnect machine.
2) Close water faucet.
3) Disconnect water entry/exit from condenser.
4) Prepare a solution of 50% phosphoric acid in distilled water.
5) Distribute solution through condenser. (Solution is more effective at 35-40C).
WARNING!
DO NOT USE HYDROCHLORIC ACID
1) Disconnect machine.
2) Close water faucet.
3) Clean condenser using a vacuum cleaner, soft brush and/or low-pressure air.
1) Disconnect machine.
2) Remove drain plug situated in lower bearing of evaporator. Use a container to collect water.
3) Allow water to flow for 2 to 3 minutes.
4) Close water faucet and replace plug in evaporator.
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5) Prepare a solution of 50% phosphoric acid in distilled water. Do not use hydrochloric acid.
Slowly pour solution into water trough. (Solution is more effective at 35-40C).
6) Allow solution to stand for 20 minutes.
7) Remove lower plug and empty trough. Replace plug.
8) Fill trough with solution to maximum capacity. Connect machine and wait for unit to
automatically shut off when remaining liquid drains.
WARNING:** Discard ice produced during cleaning procedure.
9) Disconnect machine, remove plug, open faucet and let water run for 2 to 3 minutes.
10) Close faucet, place plug, open faucet and connect the machine.
**At this point sanitary cleaning starts.
11) Slowly add bleach to water trough for at least 5 minutes. Allow machine to make ice for at
least 15 minutes.
WARNING:** Discard ice produced during cleaning procedure.
12) Disconnect unit, place cover and check for water leaks. Change seal in water plug if
necessary.
13) Replace filters if necessary. (Machines provided with 5mm wire gauze filters).
14) Reconnect machine.
These round wire gauze filters placed on either end of the water hose to mains, often become
blocked in the first few days of use, especially when the plumbing installation is new. Clean
them under a jet of water.
This must be done whenever maintenance is carried out on the machine: check all water
connections, braces, tubes and hoses in order to eliminate leaks and prevent breakages and
flooding. Check that the valve closes tightly on models with an automatic cleaning system.
NOTE: You will observe that after a certain period of functioning (the running-in period), low-
pressure pressostats may need to be adjusted. This second adjustment will be final.
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It is essential to service the machine after about 10 working days, or earlier if any incident has
occurred.
CHECK:
Water level
Minimum high pressure (fan should stop at 35-37C, equivalent to 5.25 bar, 67.5 psi)
By-pass opening at -21C 0,5C during the first few minutes after start-up
Ice dispersion cone is spreading ice uniformly inside the bin.
Refrigerant charge (when fan switches off, bubbles should appear at the sight glass, and
return line to the compressor should be covered in frost right up to the weld). If high-pressure
manometer is connected do not disconnect until you stop the machine and pressures have
stabilised. Check that a large amount of gas has not been lost in connecting/disconnecting
manometers, and use the shortest hoses you can find in H.P.
Any gearbox oil leaks?
NOTE:
Newly installed electromechanical control devices will suffer variations in their adjustment
caused by the machines own functioning. Once a second adjustment of these devices is
carried out, this should be good for several years. It is recommended, however, to check these
devices yearly, this is best done between October to April.
SAFETY TRIP (CIRCUIT-BREAKER) IN NEW MACHINES WILL SWITCH OFF THE
MACHINE DUE TO ONE OF THE FOLLOWING:
Ambient temperature is below 5C
Water temperature is below 5C
Evaporation temperature is below -20C
Cooling temperature below +30C
Refrigerant charge slightly low
In the first three cases, so long as temperatures do not drop below 3C (machine limit), re-adjust
fan pressostat to 42C and check that by-pass opens at -21C. In the last two cases bypass will
open and close very often. Adjust bypass, fan pressostat and add refrigerant if necessary.
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Gearbox current consumption should be between 1.9A (min) and 2.6A (peaks) with an average
2.2A. Safety trip will work at 2.4-2.6A and switch off the machine immediately.
If the machine is over 2 years old, also inspect the auger, bearings, and grease on bearings.
In case of excess current consumption, you can verify that the problem is in the gear-box by
either physically detaching gearbox and motor from auger and checking current consumption, or
by removing only the brown wire which provides current to the compressor.
In order to avoid damage to the gear-box, the safety trip is very sensitively adjusted and may
trip easily. You may teach the end user to re-connect the machine (by inserting a
pen/screwdriver through the front grille blades). This is best done after a one hour pause.
Should the machine trip on a regular basis (more than once a week), the end user must get in
touch with the service department.
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11. TROUBLESHOOTING
2) Machine works, but doesnt make ice. A) Refrigerant leak. A) Repair leak and recharge
refrigerant .
B) Faulty compressor. B) Replace compressor.
C) valvula de expansion cerrada o C) Open or Replace valve (or
estropeada or capillary obstructed capillary) and dehydrating filter.
D) Water/humidity in refrigerating system. D) Charge compressor oil, replace
capillary and dehydrator (use an anti-
acid one), create a vacuum in the
installation, slightly warm up all
components and charge refrigerant.
3) Machine works inconsistently A) Water pressure lower than 07 BAR A) For smaller units try regulating the
(pressure may sometimes drop greatly water trough float. Larger machines
when several taps are opened elsewhere in might require installation of a mains
premises) pressure raising unit.
5) Ice is too wet. A) Room temperature too high (over 35C) A) Relocate unit to a cooler place.
B) Water temperature too high (over 30C). B) Ensure that filter and inlet tube
are away from heat sources, such as
hot air blown by machines own fan.
C) Poor water quality (over 1500 ppm) C) Lower the water trough. Install
water purifier.
D) Condenser is dirty. D) Clean condenser.
E) Pressure-controlled valve on cooling E) Adjust or replace valve.
water needs adjustment or is defective.
F) Low compressor output F) Replace compressor.
G) Refrigerant leak G) Repair leak and recharge
refrigerant.
H) Water level in trough is low. Water H) Check water pressure. Look for
consumption is greater than buoy valve obstruction in filters or valve.
pass. Adjust water level in trough
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TECHNICAL SERVICE MANUAL ICE QUEEN
6) Water leaks A) Water from trough overflows and falls A) Adjust water level. Reduce water
into ice bin. Buoy valve does not close. pressure. Clean or replace valve.
B) Defective o-rings in lower bearing. B) Seal with silicone or replace.
7) Machine is unusually noisy A) Defective fan or loose blades A) Tighten blades or replace fan.
B) Vibrating components B) Tighten loose parts
C) Compressor makes noise. C) Replace compressor
8) Motor is unusually noisy A) Back fan within motor is loose A) Open motor and tighten fan.
B) Worn ball bearings. B) Replace ball bearings or motor.
9) Gearbox is unusually noisy A) Defective/worn parts within gearbox A) Open gearbox and replace
defective parts, or replace entire
gearbox.
10) Evaporator is unusually noisy A) Upper or lower bearings are defective or A) Replace, clean and/or lubricate
dirty. bearings.
B) Auger and/or evaporator are scratched. B) Check and replace if necessary.
11) Machine not working. Red pilot light is A) Input voltage subject to oscillation which A) Check voltage and rearm circuit
switched on in front panel. trips the machine. breaker. Need a voltage stabiliser?
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