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TECHNICAL SERVICE MANUAL ICE QUEEN
TECHNICAL SERVICE MANUAL

ICE QUEEN
ICE FLAKER MACHINES
MODELS:
IQ 45
IQ 50
IQ 85
IQ 135
IQ 150
IQ 200
IQ 400
IQ 550
IQ 1100
GIQ 550
GIQ 1100
CAREFULLY READ THE INSTRUCTIONS CONTAINED IN THIS MANUAL SINCE THEY

PROVIDE IMPORTANT INFORMATION RELATIVE TO SAFETY DURING INSTALLATION,
USE, AND MAINTENANCE.
1
TABLE OF CONTENTS
1. INTRODUCTION ............................................................................................................................................... 4
1.1. Warnings ..................................................................................................................................................... 4
1.2. Descripcin ................................................................................................................................................. 5
1.3. Principio de funcionamiento ..................................................................................................................... 5
1.4. Wiring diagrams ......................................................................................................................................... 6
2. SPECIFICATIONS........................................................................................................................................... 13
2.1. Production Tables .................................................................................................................................... 20
2.2. About Ice Production ............................................................................................................................... 24
3. DELIVERY AND UNPACKING ...................................................................................................................... 25
4. INSTALLATION ............................................................................................................................................... 26
4.1. Recommended Placement of Unit ........................................................................................................ 26
4.2. Water and Drainage ................................................................................................................................ 27
4.3. Electrical connection ............................................................................................................................... 28
4.4. Assembling the dispersin cone ............................................................................................................ 28
5. OPERATION .................................................................................................................................................... 29
5.1. Preliminary Checks.................................................................................................................................. 29
5.2. Starting up ................................................................................................................................................ 29
5.3. Inspection and Adjustment of Water Level in the Trough .................................................................. 30
5.4. Cross check .............................................................................................................................................. 30
6. ADJUSTMENTS .............................................................................................................................................. 31
6.1. Expansion valve ....................................................................................................................................... 31
6.2. Water level ...................................................................................................................................................... 31
6.3. Pressure-controlled Valve on cooling water circuit ............................................................................. 32
6.4. Fan pressostat (aircooled models)..................................................................................................... 32
6.5. Start up Timer........................................................................................................................................... 33
6.6. Safety Devices ......................................................................................................................................... 34
7. INSPECTION AND REPLACEMENT PROCEDURES .............................................................................. 34
7.1. Lower bearing........................................................................................................................................... 34
7.2. Speed Reducer (Gearbox) ........................................................................................................................... 35
7.3. Upper Flange............................................................................................................................................ 36
7.4. Upper bearing (depending on the model) ............................................................................................ 36
8. MAINTENANCE AND CLEANING INSTRUCTIONS ................................................................................. 38
9. MAINTENANCE AND CLEANING PROCEDURES ................................................................................... 39
2
9.1. Water condenser ..................................................................................................................................... 39
9.2. Air condenser ........................................................................................................................................... 39
9.3. Evaporator / Water Through................................................................................................................... 39
9.4. Cleaning the water inlet filters ................................................................................................................ 40
9.5. Cleaning for water leaks ......................................................................................................................... 40
9.6. Running-in Check .......................................................................................................................................... 41
10. SPECIAL ADVICE CONCERNING R-404 REFRIGERANT ................................................................. 42
11. TROUBLESHOOTING ................................................................................................................................ 43
3
1. INTRODUCTION
Thank you for choosing ITV's ICE QUEEN flaker.
You have purchased one of the most reliable ice-making products on the market today.
Carefully read the instructions contained in this manual since they provide important information
relative to safety during installation, use, and maintenance.
1.1. Warnings
This appliance should be installed by approved Technical Service Personnel.

This plug should be accessible at all times.
To reduce the risk of electrical shock, ALWAYS disconnect the machine BEFORE cleaning or
maintaining the equipment. Do not attempt to install, service, or modify this machine. Improper
use by other than specially trained technicians is extremely dangerous and may result in a fire
or electric shock.
This machine should not be placed outdoors or exposed to rain.
Connect to drinking water mains.
This appliance is not intended for use by young children or infirm persons without supervision.
Young children should be supervised to ensure that they do not play with the appliance.
IMPORTANT!
DO NOT ATTEMPT TO SERVICE THIS MACHINE AS IT IS DANGEROUS AND COULD
CAUSE SEVERE DAMAGE TO THE UNIT.
SERVICE SHOULD ONLY BE CARRIED OUT BY TRAINED, QUALIFIED PERSONNEL.
WE STRONGLY RECOMMEND USING ONLY ORIGINAL REPLACEMENT PARTS

AVAILABLE FROM AN AUTHORIZED DISTRIBUTOR.
WASTE AND OTHER MATERIAL SHOULD BE DISPOSED OF ACCORDING TO LOCAL

REGULATIONS AND PROCEDURES FOR WASTE DISPOSAL.
CLEANING AND MAINTENANCE ARE NOT COVERED BY THE WARRANTY.
4
1.2. Descripcin
Main Features of the Machine
18/8 stainless steel housing

Powerful speed reducer (24Kg./m. @ 7 rpm.)
Copper evaporator on precision bored tubing (HB 50)
Durable stainless steel auger with resilient coating
Ice drops out of the bottom of unit
Speed reducer in top part of the unit
Ecological refrigerant R404a
1.3. Principio de funcionamiento
Water enters water trough via a float valve which provides a constant head of water. Through a
hole in the bottom of the trough, water flows into the bottom of the evaporator and floods it to
the same height as in the water trough. Water freezes upon contact with evaporator wall, and is
scraped off as ice by the vertical, rotating auger. Ice is carried upward until it passes through
discharge flap and falls into bin. When bin is full, automatic shut-off sensor (micro-switch on
discharge flap) switches off machine.
IMPORTANT!
If unit is placed on top of a cold room, and/or ice has to fall a long distance from unit, a
MECHANICAL ICE LEVEL SENSOR should be installed. To prevent ice from compressing in
cold storage, we recommend transferring ice through a plastic tube (80-100 mm diameter)
attached to its lower end the DISPERSION CONE which is PROVIDED WITH THE MACHINE
in all models.
5
1.4. Wiring diagrams
6
7
8
9
10
11
12
2. SPECIFICATIONS
IQ 45, 50, 85
DIMENSIONS
DIMENSIONS Net weight Gross weight
MODEL X*Y*Z (KG)
(CRATED)
(KG)
X*Y*Z
Ice Queen 45 405x515x750 36 480x575x900 41
Ice Queen 50 -
465x595x795 58 535x685x850 63
85
Water Water
Production consumption consumption Wats Amp.
MODEL Production cond. Volt/Hz
Kg/24h (1) L/h (1) L/h (1) -2 -2
Ice Queen 45 A 40 1.6 460 2.2 220/50

Ice Queen 45W 42 1.6 8 460 2.2 220/50
Ice Queen 50 A 50 2,1 533 2,93 220/50
Ice Queen 50 W 50 2,1 20 533 2,93 220/50
Ice Queen 85 A 85 3.54 533 2.93 220/50
Ice Queen 85 W 85 3.54 20 533 2.93 220/50
13
IQ 45
Green led
Black button Red button
Green led: Shows that the machine is activated. The machine might be stopped by the stock
thermostat.
Black button: Starts the machine.
Red button: Stops the machine.
14
IQ 50 - 85
Orange Led
Red Led Green Button
Green button: Starts the machine. It is indicated with the led on.
Red led: Shows that the machine is stopped by the security element.
Orange led: Shows that the bin is full.
Green button: Starts the machine. It is indicated with the led on.
Red led: Shows that the machine is stopped by the security element.
Orange led: Shows that the bin is full.
15
IQ 135 S60
5
0
1
0
3
6
9
Ice discharge slot

Rating Plate
Water trough overflow
Serial number
Cooling water drain (water-cooled models)
Electrical connection
Water inlet
Height increases by 80 mm
when feet are fitted
Ice bin drain
MODEL ICE BIN COOLING WATER NET DIMENSIONS GROSS VOLUME

STORAGE WATER CONSUMPTION WEIGHT (CRATED) WEIGH
CAPACITY CONSUMPTION (KG) X*Y*Z T (M3)
(KG) (L/Hour) (L/Hour) (KG)
IQ 135 A 60 5.5 70 615x650x1465 85 0.58
IQ 135 W 60 40 5.5 68 615x650x1465 83 0.58
MODEL REFRIGERANT HIGH PRESURE LOW TOTAL FUSE COMPRESSO TOTAL

CHARGE PRESURE AMPS RATING R POWER POWER
MINIMUM MAXIMUM AVERAGE (2) (1) (2)

(gr) Kg/cm Psi Kg/cm Psi Kg/cm Psi (A) (A) (W) (W)
2 2 2
IQ 135 A 500 16 228 17 242 2.5 35 4.2 16 360 650

IQ 135 W 360 16 228 17 242 2.5 35 4.2 16 360 650
(1) Data obtained at room temperature 20C, water introduced at 15C; water quality = 500ppm
(2) Maximum consumption obtained at room temperature = 43C, according to UNE climate classification, Class T
(TROPICALISED).
NOTE: Expansion controlled by capillary.
16
IQ 150, 200, 400, 550
MODEL X Y Z A B C D
IQ 150 A/W 515 550 500 50 80 207 85
IQ 200 A/W 515 550 575 70 92 207 85
IQ 400 A/W 675 550 660 70 92 227 89
IQ 550 A/W 675 550 800 70 92 227 89
MODEL COOLING WATER NET WEIGHT DIMENSIONS GROSS VOLUME

WATER CONSUMPTION (KG) (CRATED) WEIGHT
CONSUMPTION X*Y*Z (KG) (M3)
(L/Hour) (L/Hour)
IQ 150 A 5.6 45 580x630x560 55 0.20

IQ 150 W 40 5.6 43 580x630x560 53 0.20
IQ 200 A 8.5 52 580x630x645 60 0.23
IQ 200 W 60 8.5 50 580x630x645 58 0.23
IQ 400 A 16 85 740x630x730 94 0.33
IQ 400 W 114 16 80 740x630x730 89 0.33
IQ 550 A 25 95 740x630x865 115 0.39
IQ 550 W 177 25 93 740x630x865 113 0.39
17
TOTAL FUSE
REFRIGERANT LOW COMPRESSOR TOTAL
MODEL HIGH PRESURE AMPS RATING
CHARGE PRESURE POWER POWER
Kg/cm Kg/cm Kg/cm
(gr) 2 Psi 2 Psi 2 Psi (A) (A) (W) (W)
IQ 150 A 500 16 228 17 242 2.5 35 4.2 16 365 660
IQ 150 W 360 16 228 17 242 2.5 35 4.2 16 365 660
IQ 200 A 430 16 228 17 242 2.5 35 4.6 16 440 800
IQ 200 W 400 16 228 17 242 2.5 35 4.6 16 440 800
IQ 400 A 630 16 228 17 421 2.5 35 5.8 16 690 1100
IQ 400 W 440 16 228 17 242 2.5 35 5.8 16 690 1100
IQ 550 A 1050 16 228 17 242 2.5 35 9.2 20 1000 1700
IQ 550 W 1050 16 228 17 242 2.5 35 9.2 20 1000 1700
(1) Data obtained at room temperature (20C), water introduced at 15C; water quality = 500ppm
(2) Maximum consumption obtained at room temperature = 43, according to UNE climate classification
Class T (TROPICALISED).
NOTE: Expansion controlled by capillary, except for model IQ400 and 550 which is controlled by a
thermostatic valve.
Models: ICE QUEEN 400 & 550 380V+III+N
REFRIGERA TOTAL FUSE

LOW COMPRESS TOTAL
MODEL NT HIGH PRESURE AMPS RATING
PRESURE OR POWER POWER
CHARGE
404 MNIMUM MXIMUM AVERAGE (2) (1) (2)
Kg/c Kg/c Kg/c
(GR) Psi Psi Psi (A) (A) (W) (W)
m2 m2 m2
IQ 400 A 635 16 228 17 242 2.3 33.4 3.5 10 750 1350
IQ 400 W 635 16 228 17 242 2.3 33.4 3.5 10 750 1350
IQ 550 A 1500 16 228 17 242 2.3 33.4 5 16 2200 2x2700
IQ 550 W 1500 16 228 17 242 2.3 33.4 5 16 2200 2x2700
NOTE: Expansion controlled by a thermostatic valve.
18
IQ 1100
Rating Plate
Serial number
Cooling water drain (water-cooled models
Water trough overflow Electrical connection
Water inlet
MODEL COOLING WATER NET DIMENSIONS GROSS VOLUME
WATER CONSUMPTION WEIGHT (CRATED) WEIGHT
CONSUMPTION (KG) X*Y*Z (KG) (M3)
(L/Hour) (L/Hour)
IQ 1100 A 50 192 1400x685x835 225 0.80
IQ 1100W 354 50 185 1400x685x835 218 0.80
MODEL REFRIGERANT HIGH PRESURE LOW TOTAL FUSE COMPRESSOR TOTAL

CHARGE PRESURE AMPS RATING POWER POWER

(gr) Kg/cm2 Psi Kg/cm2 Psi Kg/c psig (A) (A) (W) (W)
m2
IQ 1100 A 2x1500 16 228 17 242 2.5 35 9 2x16 2x2200 2x2700
IQ 1100 W 2x1500 16 228 17 242 2.5 35 9 2x16 2x2200 2x2700
(1) Data obtained at room temperature 20C, water i ntroduced at 15C; water quality = 500ppm
(2) Maximum consumption obtained at room temperature = 43, according to UNE climate classification
Class T
(TROPICALISED).
NOTE: Expansion controlled by a thermostatic valve. Power inlet should be 3-phase III+N+T (380 V/50 HZ)
19
2.1. Production Tables
IQ 50
Kg / 24h Ambient temperature C
10 15 20 25 30 35 40
5 68 67 61 57 50 63 39
10 62 60 59 54 50 44 37
Water Temp. C
15 60 59 58 52 47 43 36
20 57 54 49 46 41 35 33
25 55 50 47 44 38 32 29
30 51 48 44 41 35 30 26
35 49 45 42 39 32 27 23
IQ 85
10 15 20 25 30 35 40
5 91 90 87 84 79 73 67
10 89 87 85 81 77 71 64
Water Temp. C
15 85 83 81 77 73 67 60
20 80 79 76 73 68 62 55
25 74 73 70 67 62 56 49
30 67 65 63 59 55 49 42
35 58 57 55 51 46 41 34
20
IQ 135
10 15 20 25 30 35 40
5 144 142 141 139 136 134 119
10 142 141 138 135 134 124 114

Water Temp. C
15 134 132 131 126 123 118 111
20 128 126 123 121 120 115 102
25 126 124 121 119 111 110 98
30 124 122 119 115 109 106 82
35 120 118 114 110 106 102 78
IQ 150
10 15 20 25 30 35 40
5 150 145 11 139 137 129 120
10 145 144 139 137 128 122 118

Water Temp. C
15 141 138 136 129 123 119 109
20 137 134 124 122 120 117 107
25 134 124 122 120 118 115 104
30 124 121 119 117 115 113 101
35 122 120 116 114 112 104 97
21
IQ 200
10 15 20 25 30 35 40
5 224 221 213 210 207 204 198
10 220 211 209 206 204 196 192

Water Temp. C
15 211 208 205 202 194 190 184
20 208 205 201 191 188 176 169
25 204 200 190 187 14 168 155
30 198 190 186 174 168 154 143
35 188 185 173 167 154 142 136
IQ 400
10 15 20 25 30 35 40
5 430 418 410 400 385 370 352
10 420 409 405 395 378 360 342

Water Temp. C
15 412 400 387 378 372 354 334
20 395 375 365 360 360 338 324
25 380 365 354 343 332 313 306
30 360 346 335 325 310 287 275
35 340 326 315 308 300 275 255
22
IQ 550
10 15 20 25 30 35 40
5 630 626 622 611 600 520 500
10 608 589 570 568 566 510 480

Water Temp. C
15 575 567 560 549 538 490 454
20 545 540 535 522 510 455 430
25 525 520 515 500 480 435 405
30 506 502 498 486 465 425 390
35 495 488 482 471 455 405 375
IQ 1100
10 15 20 25 30 35 40
5 1260 1252 1244 1222 1200 1040 1000
10 1216 1178 1140 1136 1132 1020 960

Water Temp. C
15 1150 1134 1120 1098 1076 980 908
20 1090 1080 1070 1044 1020 910 860
25 1050 1040 1030 1000 960 870 810
30 1012 1004 996 972 930 850 780
35 990 976 964 942 910 810 750
23
2.2. About Ice Production
IMPORTANT: Production figures have been obtained under the following conditions:
Water Quality: 550 ppm. total solids

Water Temperature: 15C
Ambient Temperature: 20C
Ice production and quality is heavily dependent on the following:
a) Ambient temperature
b) Water temperature
c) Water quality
d) Level of water in evaporator
The following graph illustrates variations in production according to these factors. As shown,
production decreases as water temperature increases.
IT IS IMPORTANT THAT WATER INTAKE TUBE IS NOT CLOSE TO ANY HEAT SOURCE.
THIS WILL AFFECT ICE PRODUCTION AND QUALITY.
Ambient temperature should be taken 4cm away from the centre of the front grille
Water temperature should be taken inside the water trough. Check that water line and filter do
not receive hot air from condenser + fan. If so, then re-direct water inlet line + filter to avoid hot
air current.
Ice quality can be improved by lowering the position of the water trough. The trough is
attached to a panel with two screws. This panel has several slots, so that the trough can be
moved up or down as required.
The trough may be lowered up to 80mm (IQ 550/1100). This will result in decrease of
production (see dotted line in graph below), but harder, drier ice.
Water content in ice (obtained by straining ice) may be as much as 10%
Ice production also decreases with improved water quality. (See graph for approximate
production variations).
24
Production Variations According to Water Quality

When Water Temperature is Maintained at 15C.
* 1500 ppm
* 1000 ppm
* 500 ppm
* Level -60 mm
(500 ppm)
* 30 ppm
10 15 20 25 30 35 40 45
Room temperature
3. DELIVERY AND UNPACKING
Upon receipt, thoroughly inspect the packing container. If there appears to be damage to the
container contact the shipper immediately. Unpack unit in the presence of delivery personnel
noting any damage on the waybill.
ITV packing bears the Green Point on all models according to the European Directives on
management of Packaging and Waste Disposal.
Be sure to include model name and serial number on all claims. Serial number is located in the
following three places:
(1) Packing
There is a label stuck onto the cardboard packing bearing this serial number (1).
(2) Machine body

On the back of the machine (1).
(3) Rating plate and serial number

Located at the back of the machine.
Water cooled machines: check that the drainage hose at the back of the machine is in good
condition.
25
Verify that the installation kit is inside the bin, and has the following pieces: scoop, 3/4 water
hose, two small filters and user manual.
In all models there is a large particle filter (5 micres) with accessories, and an ice dispersion
cone.
WARNING: DO NOT LEAVE PACKING

MATERIALS (PLASTIC BAGS, CARDBOARD BOXES, ETC.) WITHIN REACH OF
CHILDREN.
4. INSTALLATION
4.1. Recommended Placement of Unit
IMPORTANT!
ICE QUEEN machines are intended to operate at room temperature between 5C and 43C and
with water temperature ranging between 5C and 35C . You may encounter evaporator/gearbox
malfunctions should the machine run at temperatures below the recommended minimum. When
running above maximum recommended temperatures you can expect shorter compressor life
and decreased production. Air-cooled units receive air input via front of machine and expel air
through rear grille.
26
IMPORTANT!
If front and/or rear ventilation is inadequate, obstructed, or in close proximity to other heat
producing machinery, use of a water-cooled unit is strongly recommended.
The above mentioned also applies should unit be installed in an area where dust, smoke, or
other airborne pollutants may be present. Unitsespecially air-cooled onesshould not be
installed in kitchens. To facilitate access to condenser and/or water pressure valve, allow
sufficient space at front of the machine. Ensure that flooring is firm and even.
4.2. Water and Drainage
Water quality influences ice hardness, flavour, and quality as well as condenser life.
Keep in mind the following points:
a) WATER IMPURITIES: Major impurities are eliminated by the two small wire mesh filters
provided and installed on either end of the water inlet hose. Filters should be cleaned/replaced
regularly depending on purity of water. For minor impurities we recommend installing a 5-micron
filter such as the one provided with the unit: Part # ITV 207499. This filter will need to be
replaced only when machine stops due to insufficient water flow (filter is obstructed with
impurities).
b) WATER WITH MORE THAN 500 PPM: Ice will be less hard and tend to adhere. Lime
deposits may impede proper function. In water-cooled models, condenser obstruction is likely.
Installation of a high quality water softener is recommended.
c) CHLORINATED WATER: In most cases the filter which is included in the machine should be
sufficient. However, if mains water smells or tastes of bleach, this indicates an excess of
chlorine, which may eventually corrode the stainless steel auger. A carbon filter will remove
chlorine in water (average filter life: 6 months), not included with machine. (Part # ITV 207509).
(NOTE: You may encounter water with ALL aforementioned properties.)
d) PURIFIED WATER: A 10% reduction in overall production may occur.
Connecting Unit To Water Source

Use 1.3 m. flexible tube (with the two filters attached) provided. NOTE: We advise using a
27
single faucet fixture.

Water pressure should be between 0.7 and 6 Kgs/cm2. (10/85 Psi.)
If water pressure exceeds these values, installation of appropriate corrective units will be
necessary.
It is important that water tubing does not come close to or in contact with any heat sources or
heat generated by unit as this could decrease production.
Connecting Unit To Drain (Water -cooled Models)

Drain must be located at least 150mm below machine level. Drain tube must have an inner
diameter of 30mm and a minimum gradient of 3 cm per metre.(3%).
4.3. Electrical connection
Unit is provided with a 1.5 m cord and Schucko socket (except for models IQ550 and IQ1100).
A switch and adequate fuses should be installed. Nominal voltage and intensity are indicated
on rating plate as well as on this manual's technical pages. Voltage fluctuations greater than
10% can cause problems or prevent machine from starting.
Line to base of plug must have a minimum section=2.5 mm2 for models up to IQ 200 and 4
mm2 for other models.
Be sure voltage indicated on rating plate corresponds to that of mains supply.
IMPORTANT!
Supply socket must be properly earthed. Be sure to check standard for country where appliance
is going to be installed.
4.4. Assembling the dispersin cone
This device spreads ice evenly so it does not pile up

beneath exit tube. Its position can be altered to
redirect ice, and hence prevent the pyramid effect.
28
5. OPERATION
5.1. Preliminary Checks
a) Is machine levelled?
b) Are voltage and frequency of mains supply the same as indicated on rating plate?
c) Is drainage system working properly?
d) Is air circulation and room temperature adequate? (Air-cooled models)
AMBIENT TEMPERATURE WATER TEMPERATURE
MAXIMUM 43C 35C
MINIMUM 5C 5C
e) Is water pressure adequate?
MAXIMUM 0.7 Kg/cm2
MINIMUM 6 Kg/cm2
ATENTION: Check that voltage and mains frequency is the same as in the rating plate.
5.2. Starting up
Once preliminary check has been completed (ventilation, connections, temperature, etc.),
proceed as follows:
1. Remove top cover of unit
2. Open faucet, make sure there are no leaks and check that water level is adequate.
4. Set switch to OFF position.
5. Connect unit.
29
6. Check for air bubbles in water supply tubing (water trough to evaporator)
IMPORTANT!
Be sure voltage and frequency of mains supply is as indicated on rating plate.
1. Set appliance switch to ON position. All elements should be working except for fan (air-
cooled machines) which will commence operation only when high pressure activates it. All pilot
lights should be switched off except for power display (green), indicating that power is on.
Otherwise check the troubleshooting section of this manual.
2. Make sure fan blades don't come into contact with anything and that none of the tubes
vibrate.
5.3. Inspection and Adjustment of Water Level in the Trough
1. Make sure water level in trough does not go down completely as this will set off "WATER
LOW" sensor while machine is operating. Should this happen with a pressure higher than
1Kg/cm2 and filters in good condition, INCREASE LEVEL by bending the float arm upwards.
2. Turn machine off and wait for flotation valve to close before water escapes through maximum
level drain. If that happens and pressure is lower than 6kg./cm2, slowly bend and lower the
floats arm until you have achieved an adequate flow.
IMPORTANT!
If water pressure exceeds 6 kg./cm2., a pressure reduction unit should be installed to maintain
pressure at 4kg./cm2.
5.4. Cross check
a) Shut off water faucet. Water level will recede until automatic shut-off occurs.
b) Open water faucet. Water level will rise and machine operations will commence in 3 minutes
time.
IMPORTANT!
Please instruct end user as to the correct maintenance procedures as described above. The
manufacturer declines all responsibility for damage caused by failure to properly maintain the
equipment.
30
6. ADJUSTMENTS
6.1. Expansion valve
DO NOT TOUCH THE EXPANSION VALVE.
6.2. Water level
The purpose of maintaining proper water levels is to allow adequate water flow to the
evaporator. A water level sensor has been incorporated to shut off unit until required minimum
water level is achieved.
The optimal water level is indicated in diagram below.
31
6.3. Pressure-controlled Valve on cooling water circuit
The purpose of this valve is to control cooling water flow to the condenser, so as to maintain
the high pressure at 16.5 bar (232-240 Psi), which corresponds to water temperature of 40C
(exit temperature).
If mains water temperature exceeds 32C, the abov e values of high pressure and water
temperature at exit will be higher.
ADJUSTMENT: High pressure (and water temperature) can be decreased by opening valve
(turn screw clockwise).
6.4. Fan pressostat (aircooled models)
High pressure is controlled by starting and stopping fan, which provides airflow through
condenser. Differential is fixed. (1Kg/cm2 or 14 Psi.) Cut-off pressure should be 16 Kg/cm2 (228
Psi.) Low pressure values in circuit may cause gearbox malfunction due to excessive ice
production. Pressure values higher than 14 Kg/cm2 will diminish ice production and may
shorten compressor life. Pressure can be regulated by rotating screw on Pressure Control Valve
(clockwise to increase pressure). One full turn is equivalent to about 1.5 Kg/cm2.
32
Safety pressostat
This safety device trips when pressure is too high. Pressure might reach
the set limit of 27 Kg/cm2 when:
a) Air circulation is not sufficient, room temperature is too high, condens

is dirty or fan motor is broken. (air-cooled models)
b) Insufficient water in the cooling circuit, inlet water temperature is too h
or fan motor is broken (water -cooled models).
The safety pressostat will switch off the machine completely until pressur
drops again to its lower set point value (21 Kg/cm2)
HIGH PRESSURE SET POINTS (non-adjustable):
27-21 Kg/cm2 (380-296 Psi.)
6.5. Start up Timer
This timer delays start up for 10 minutes after machine is switched on. This delay allows ice
formed on evaporator to partially melt. When the machine restarts ice will be wet and loose in
evaporator, and hence gearbox/auger breakage risk is reduced.
THIS TIMER ONLY WORKS WHEN MACHINE IS WARM.
33
6.6. Safety Devices
Overload protection device: will trip if maximum current intensity (A) is exceeded, hence
preventing the motor from overheating due to current peaks. When overload trips, a red light
will switch on in the front panel. The overload must be reset manually, to do so the front
grille and overload cover must be removed.
Thermal protection device: will trip if temperature in motor exceeds set point. When this
device trips, the same red light will switch on in the front panel. In this case, however, reset
is automatic.
Low water level sensor: a magnetically activated sensor (buoy) located inside the water
trough will switch off the machine should the level of water fall below the set minimum. A red
light will switch on in the front panel labelled low water level. Reset is automatic.
Bin full of ice: a micro-switch located at the top of the evaporator will stop the machine when
the bin (and the ice discharge tube leading to the bin) is full of ice. An orange light will
switch on in the front panel labelled bin full. Reset is automatic.
7. INSPECTION AND REPLACEMENT PROCEDURES

7.1. Lower bearing
Materials needed:
- PHILLIPS N2 Screwdriver
- M8 Screws (*)
- 5 mm Allen key
- Nylon head hammer
- No. 12-13 wrench
Procedure:
1) Disconnect unit.
2) Close faucet.
3) Remove square black plastic lower lid on machine base.
4) Remove drain plug on lower bearing.
5) Remove side screw that holds bearing with a 5 mm Allen key.
6) Introduce M8 50 mm screw in drain plug hole. Bearing will come out as you tighten
34
screw.
7) Check for wear inside bearing and replace if more than 0.25 mm.
8) Replace o-rings, add silicone and grease, clean evaporator and reassemble.
IMPORTANT!
Side hole must be aligned with the one in evaporator, otherwise you will not be able to
insert Allen screw in place.
1) Open water faucet and check for leaks.
2) Assemble unit and connect to power source.
3) IMPORTANT: DISCARD ICE PRODUCED DURING FIRST 15 MINUTES.
7.2. Speed Reducer (Gearbox)
Materials needed:
Extractor
M8 Screws
No.12-13 monkey wrench (2)
No.8-9 monkey wrench
6 mm Allen key
M8 nuts (2)
Procedure:
1) Remove top screw on gearbox.
2) Remove the four screws that hold flange.
3) Remover gearbox using extractor
Assembly:
1) Lubricate motor axle with grease.
2) Place gearbox face up.
3) Screw in (*) screw, place washer and lower gearbox by tightening nut.
WARNING: Do not hammer.
1) Face up clamps socket.
2) Remove (*) screw.
Place washer and tighten until spindle is flush with gearbox axle.
35
7.3. Upper Flange
Materials needed:
Extractor
PHILLIPS N2 Screwdriver
M8 Screws (110 mm)
4, 5 and 6 mm Allen key
M8 nuts (2)
Procedure:
1) Disassemble gearbox (see previous section)
2) Remove all four screws holding brackets.
3) Remove all three screws that keep plate and evaporator together.
4) Remove gearbox by hand or using extractor.
Assembly:
1) Clean lodging and neck plate.
2) Mount plate.
IMPORTANT: End of ice discharge flap must be to the right of evaporator's window.
IMPORTANT: Carefully lubricate seal lips (depending on model), avoid damaging them.
1) Replace the three evaporator/plate screws.
2) Replace brackets.
3) Reassemble gearbox. (see previous section)
7.4. Upper bearing (depending on the model)
Materials needed:
Extractor
PHILLIPS N2 Screwdriver
M8 Screws (110 mm)
4, 5 and 6 mm Allen key
36
M8 nuts (2)
1) Disassemble gearbox (see previous sections)
2) Disassemble plate/flange (see previous section)
3) Remove top seals.
4) Place and fix extracting ring.
5) Strike chisel placed over extracting ring using nylon head hammer.
Assembly:
1) Install new seals and lubricate (SHELL MULTIFAK EP2 TE code ITV420).
2) Secure bearing.
3) Mount plate.
IMPORTANT: Be careful not to damage seals. Lubricate seal lips with grease.
37
8. MAINTENANCE AND CLEANING INSTRUCTIONS
IMPORTANT!
**Maintenance and cleaning procedures as well as problems derived from failing to carry them
out are not covered by the warranty.
Proper maintenance is essential to obtain favourable ice quality and optimum functioning of unit.
Frequency depends on water quality and characteristics of room where unit is installed.
** Maintenance/cleaning procedures should take place at least once every six months. If
concentration of air pollutants is high, complete procedures on a monthly basis.
MAINTENANCE TABLE
PROCEDURE MONTHLY QUARTERLY BIANNUAL YEARLY BIENNIAL DURATION
Air condenser 30 minutes

cleaning
Water condenser 90 minutes
cleaning
Lower bearing check 60 minutes
Upper bearing check 90 minutes
Water circuit 45 minutes
cleaning
Sanitary cleaning 30 minutes
Motor reducer 30 minutes
(gearbox) cleaning
Motor reducer 60 minutes
(gearbox) oil level
Water filter 30 minutes
cleaning/replacement
Upper bearing 30 minutes

lubrication
Gearbox oil change 60 minutes
General unit cleaning --
Depending
on room characteristics
Depending on water quality
Carried out by owner
Essential
38
Maintenance and cleaning procedures as well as problems derived from failing to carry them
out ARE NOT COVERED BY THE WARRANTY. Service personnel will invoice you for travel
expenses, time invested and materials required for maintenance and cleaning of unit.
9. MAINTENANCE AND CLEANING PROCEDURES
WARNING: Unit should always be disconnected during maintenance/cleaning

procedures.
9.1. Water condenser
1) Disconnect machine.
2) Close water faucet.
3) Disconnect water entry/exit from condenser.
4) Prepare a solution of 50% phosphoric acid in distilled water.
5) Distribute solution through condenser. (Solution is more effective at 35-40C).
WARNING!
DO NOT USE HYDROCHLORIC ACID
9.2. Air condenser
2) Close water faucet.
3) Clean condenser using a vacuum cleaner, soft brush and/or low-pressure air.
9.3. Evaporator / Water Through
2) Remove drain plug situated in lower bearing of evaporator. Use a container to collect water.
3) Allow water to flow for 2 to 3 minutes.
4) Close water faucet and replace plug in evaporator.
39
5) Prepare a solution of 50% phosphoric acid in distilled water. Do not use hydrochloric acid.
Slowly pour solution into water trough. (Solution is more effective at 35-40C).
6) Allow solution to stand for 20 minutes.
7) Remove lower plug and empty trough. Replace plug.
8) Fill trough with solution to maximum capacity. Connect machine and wait for unit to
automatically shut off when remaining liquid drains.
WARNING:** Discard ice produced during cleaning procedure.
9) Disconnect machine, remove plug, open faucet and let water run for 2 to 3 minutes.
10) Close faucet, place plug, open faucet and connect the machine.
**At this point sanitary cleaning starts.
11) Slowly add bleach to water trough for at least 5 minutes. Allow machine to make ice for at
least 15 minutes.
WARNING:** Discard ice produced during cleaning procedure.
12) Disconnect unit, place cover and check for water leaks. Change seal in water plug if
necessary.
13) Replace filters if necessary. (Machines provided with 5mm wire gauze filters).
14) Reconnect machine.
9.4. Cleaning the water inlet filters
These round wire gauze filters placed on either end of the water hose to mains, often become
blocked in the first few days of use, especially when the plumbing installation is new. Clean
them under a jet of water.
9.5. Cleaning for water leaks
This must be done whenever maintenance is carried out on the machine: check all water
connections, braces, tubes and hoses in order to eliminate leaks and prevent breakages and
flooding. Check that the valve closes tightly on models with an automatic cleaning system.
NOTE: You will observe that after a certain period of functioning (the running-in period), low-
pressure pressostats may need to be adjusted. This second adjustment will be final.
40
9.6. Running-in Check
It is essential to service the machine after about 10 working days, or earlier if any incident has
occurred.
CHECK:
Water level
Minimum high pressure (fan should stop at 35-37C, equivalent to 5.25 bar, 67.5 psi)
By-pass opening at -21C 0,5C during the first few minutes after start-up
Ice dispersion cone is spreading ice uniformly inside the bin.
Refrigerant charge (when fan switches off, bubbles should appear at the sight glass, and
return line to the compressor should be covered in frost right up to the weld). If high-pressure
manometer is connected do not disconnect until you stop the machine and pressures have
stabilised. Check that a large amount of gas has not been lost in connecting/disconnecting
manometers, and use the shortest hoses you can find in H.P.
Any gearbox oil leaks?
NOTE:
Newly installed electromechanical control devices will suffer variations in their adjustment
caused by the machines own functioning. Once a second adjustment of these devices is
carried out, this should be good for several years. It is recommended, however, to check these
devices yearly, this is best done between October to April.
SAFETY TRIP (CIRCUIT-BREAKER) IN NEW MACHINES WILL SWITCH OFF THE
MACHINE DUE TO ONE OF THE FOLLOWING:
Ambient temperature is below 5C
Water temperature is below 5C
Evaporation temperature is below -20C
Cooling temperature below +30C
Refrigerant charge slightly low
In the first three cases, so long as temperatures do not drop below 3C (machine limit), re-adjust
fan pressostat to 42C and check that by-pass opens at -21C. In the last two cases bypass will
open and close very often. Adjust bypass, fan pressostat and add refrigerant if necessary.
41
Gearbox current consumption should be between 1.9A (min) and 2.6A (peaks) with an average
2.2A. Safety trip will work at 2.4-2.6A and switch off the machine immediately.
If the machine is over 2 years old, also inspect the auger, bearings, and grease on bearings.
In case of excess current consumption, you can verify that the problem is in the gear-box by
either physically detaching gearbox and motor from auger and checking current consumption, or
by removing only the brown wire which provides current to the compressor.
In order to avoid damage to the gear-box, the safety trip is very sensitively adjusted and may
trip easily. You may teach the end user to re-connect the machine (by inserting a
pen/screwdriver through the front grille blades). This is best done after a one hour pause.
Should the machine trip on a regular basis (more than once a week), the end user must get in
touch with the service department.
10. SPECIAL ADVICE CONCERNING R-404 REFRIGERANT
R-404 is a mixture of 3 liquid-phase gases. On evaporating, the 3 component gases separate

Always use the liquid phase valve (at the end of condenser or accumulator) for refills and
purges.
When replacing a compressor, wash inside of circuit with a suitable solvent + pump, dry with
nitrogen gas, REPLACE THE DRIER WITH ONE SUITABLE FOR R-404, which must also
have ANTI-ACID properties.
If you need to add oil, use one which is specific for R-404 (POE). If you are in doubt, contact
the machine manufacturer.
If there is a leak anywhere in the circuit where R-404 in the GAS phase, and a refill of over
10% is required, then ALL THE GAS IN THE CIRCUIT MUST BE PURGED AND THEN
REFILL AS DESCRIBED PREVIOUSLY (LIQUID PHASE VALVE)
When charging via low-pressure valve, do not start compressor immediately, allow about one
hour for liquid to gasify.
42
11. TROUBLESHOOTING
PROBLEM PROBABLE CAUSE SOLUTION
1) Machine not running. A) There is no power. A) Check power source.

B) Water trough is empty. B) Check the water supply.
Check filters.
Open faucet
C) Full bin sensor malfunction. C) Fix/replace sensor.
D) No apparent cause. D) Check: contactor, circuit, breaker,
pressostat, timer, electric installation
and magnetic micro
E) Timer is faulty. E) Replace.
2) Machine works, but doesnt make ice. A) Refrigerant leak. A) Repair leak and recharge
refrigerant .
B) Faulty compressor. B) Replace compressor.
C) valvula de expansion cerrada o C) Open or Replace valve (or
estropeada or capillary obstructed capillary) and dehydrating filter.
D) Water/humidity in refrigerating system. D) Charge compressor oil, replace
capillary and dehydrator (use an anti-
acid one), create a vacuum in the
installation, slightly warm up all
components and charge refrigerant.
3) Machine works inconsistently A) Water pressure lower than 07 BAR A) For smaller units try regulating the
(pressure may sometimes drop greatly water trough float. Larger machines
when several taps are opened elsewhere in might require installation of a mains
premises) pressure raising unit.
B) Water pressure is appropriate (07 a 65 B) Regulate water level in trough.

BAR)
4) Compressor works in intermittent A) Condenser is dirty A) Clean condenser.

manner.
B) Air circulation obstructed. B) Re-establish air circulation.
C) Defective condenser fan. C) Check and replace fan.
D) Fan pressostat is defective or needs D) Check and replace/adjust
adjustment.
E) Safety pressostat is defective. E) Check and replace.
F) Compressor start system is defective. F) Check and replace.
G) Pressostat valve is defective or needs G) Adjust, repair or replace valve.
adjustment.
H) Voltage too low/insufficient line section H) Inspect and replace if necessary.
5) Ice is too wet. A) Room temperature too high (over 35C) A) Relocate unit to a cooler place.
B) Water temperature too high (over 30C). B) Ensure that filter and inlet tube
are away from heat sources, such as
hot air blown by machines own fan.
C) Poor water quality (over 1500 ppm) C) Lower the water trough. Install
water purifier.
D) Condenser is dirty. D) Clean condenser.
E) Pressure-controlled valve on cooling E) Adjust or replace valve.
water needs adjustment or is defective.
F) Low compressor output F) Replace compressor.
G) Refrigerant leak G) Repair leak and recharge
refrigerant.
H) Water level in trough is low. Water H) Check water pressure. Look for
consumption is greater than buoy valve obstruction in filters or valve.
pass. Adjust water level in trough
43
PROBLEM PROBABLE CAUSE SOLUTION
6) Water leaks A) Water from trough overflows and falls A) Adjust water level. Reduce water
into ice bin. Buoy valve does not close. pressure. Clean or replace valve.
B) Defective o-rings in lower bearing. B) Seal with silicone or replace.
7) Machine is unusually noisy A) Defective fan or loose blades A) Tighten blades or replace fan.
B) Vibrating components B) Tighten loose parts
C) Compressor makes noise. C) Replace compressor
8) Motor is unusually noisy A) Back fan within motor is loose A) Open motor and tighten fan.
B) Worn ball bearings. B) Replace ball bearings or motor.
9) Gearbox is unusually noisy A) Defective/worn parts within gearbox A) Open gearbox and replace
defective parts, or replace entire
gearbox.
10) Evaporator is unusually noisy A) Upper or lower bearings are defective or A) Replace, clean and/or lubricate
dirty. bearings.
B) Auger and/or evaporator are scratched. B) Check and replace if necessary.
11) Machine not working. Red pilot light is A) Input voltage subject to oscillation which A) Check voltage and rearm circuit
switched on in front panel. trips the machine. breaker. Need a voltage stabiliser?
B) Electrical condenser on motor is faulty B) Replace electrical condenser

C) Condensation pressure in refrigeration C) Adjust fan pressostat (air-cooled
circuit is too low models) or cooling-water control
valve (water-cooled models)
D) Evaporation pressure (and temperature) D) Adjust fan pressostat (air-cooled
too low models) or cooling-water control
valve (water-cooled models), check
refrigerant charge and expansion
valve setting if applicable.
E) Lower or upper bearing is damaged and E) Replace damaged bearing(s).
auger may be scratching evaporator. Look for scratches on the bearings
and on the vertical grooves inside
evaporator. Check auger blade for
sharpness and scratches
F) Defective/worn parts within gearbox F) Open gearbox and replace faulty
parts, or replace entire gearbox.
G) Bearing on motor reducer is blocked. G) Repair or replace motor.
44

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TECHNICAL SERVICE MANUAL ICE QUEEN

TECHNICAL SERVICE MANUAL

CAREFULLY READ THE INSTRUCTIONS CONTAINED IN THIS MANUAL SINCE THEY

Thank you for choosing ITV's ICE QUEEN flaker.

This appliance should be installed by approved Technical Service Personnel.

This machine should not be placed outdoors or exposed to rain.

Connect to drinking water mains.

SERVICE SHOULD ONLY BE CARRIED OUT BY TRAINED, QUALIFIED PERSONNEL.

WE STRONGLY RECOMMEND USING ONLY ORIGINAL REPLACEMENT PARTS

WASTE AND OTHER MATERIAL SHOULD BE DISPOSED OF ACCORDING TO LOCAL

CLEANING AND MAINTENANCE ARE NOT COVERED BY THE WARRANTY.

Main Features of the Machine

18/8 stainless steel housing

1.3. Principio de funcionamiento

1.4. Wiring diagrams

Ice Queen 45 405x515x750 36 480x575x900 41

Kg/24h (1) L/h (1) L/h (1) -2 -2

Ice Queen 45 A 40 1.6 460 2.2 220/50

Black button Red button

Black button: Starts the machine.

Red button: Stops the machine.

Red Led Green Button

Orange led: Shows that the bin is full.

Orange led: Shows that the bin is full.

Ice discharge slot

Cooling water drain (water-cooled models)

when feet are fitted

Ice bin drain

MODEL ICE BIN COOLING WATER NET DIMENSIONS GROSS VOLUME

MODEL REFRIGERANT HIGH PRESURE LOW TOTAL FUSE COMPRESSO TOTAL

MINIMUM MAXIMUM AVERAGE (2) (1) (2)

IQ 135 A 500 16 228 17 242 2.5 35 4.2 16 360 650

IQ 150, 200, 400, 550

IQ 150 A/W 515 550 500 50 80 207 85

IQ 200 A/W 515 550 575 70 92 207 85

IQ 400 A/W 675 550 660 70 92 227 89

IQ 550 A/W 675 550 800 70 92 227 89

MODEL COOLING WATER NET WEIGHT DIMENSIONS GROSS VOLUME

IQ 150 A 5.6 45 580x630x560 55 0.20

REFRIGERA TOTAL FUSE

Cooling water drain (water-cooled models

Water trough overflow Electrical connection

MODEL REFRIGERANT HIGH PRESURE LOW TOTAL FUSE COMPRESSOR TOTAL

MINIMUM MAXIMUM AVERAGE (2) (1) (2)

2.1. Production Tables

Kg / 24h Ambient temperature C

5 144 142 141 139 136 134 119

10 142 141 138 135 134 124 114

15 134 132 131 126 123 118 111

20 128 126 123 121 120 115 102

25 126 124 121 119 111 110 98

30 124 122 119 115 109 106 82

35 120 118 114 110 106 102 78

Kg / 24h Ambient temperature C

5 150 145 11 139 137 129 120

10 145 144 139 137 128 122 118

15 141 138 136 129 123 119 109

20 137 134 124 122 120 117 107