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    Customer Request Form

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    shadow
    1) The document is a customer request form for Petron Miles, a loyalty program, allowing customers to request new registrations, change details, retroactive claims, or transfer points between cards. 2) Customers must fill out required fields like name, ID number, address and contact details to process the request and attach original receipts for retroactive claims. 3) For lost, stolen or faulty cards, customers must immediately call the Petron Miles hotline to block the card and prevent loss of points, allowing up to 4 weeks to process point transfers between cards.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Customer Request Form

    Uploaded by

    shadow
    278 views1 page
    1) The document is a customer request form for Petron Miles, a loyalty program, allowing customers to request new registrations, change details, retroactive claims, or transfer points between cards. 2) Customers must fill out required fields like name, ID number, address and contact details to process the request and attach original receipts for retroactive claims. 3) For lost, stolen or faulty cards, customers must immediately call the Petron Miles hotline to block the card and prevent loss of points, allowing up to 4 weeks to process point transfers between cards.

    Original Description:

    Customer request form

    Original Title

    Customer request form

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    © © All Rights Reserved

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    1) The document is a customer request form for Petron Miles, a loyalty program, allowing customers to request new registrations, change details, retroactive claims, or transfer points between cards. 2) Customers must fill out required fields like name, ID number, address and contact details to process the request and attach original receipts for retroactive claims. 3) For lost, stolen or faulty cards, customers must immediately call the Petron Miles hotline to block the card and prevent loss of points, allowing up to 4 weeks to process point transfers between cards.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    278 views1 page

    Customer Request Form

    Uploaded by

    shadow
    1) The document is a customer request form for Petron Miles, a loyalty program, allowing customers to request new registrations, change details, retroactive claims, or transfer points between cards. 2) Customers must fill out required fields like name, ID number, address and contact details to process the request and attach original receipts for retroactive claims. 3) For lost, stolen or faulty cards, customers must immediately call the Petron Miles hotline to block the card and prevent loss of points, allowing up to 4 weeks to process point transfers between cards.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 1

    CUSTOMER REQUEST FORM Note:

    1) Please complete the form in BLOCK LETTERS. All personal particulars are necessary for us to process your requests. For lost/stolen/faulty cards,
    2) Fax the form to us at 03-2161 8233, email to [email protected] or drop it at any Petron, Esso or Mobil service stations. please call the Petron Miles
    3) For more information, please call the Petron Miles Customer Service Centre at 1 300 888 812. Hotline immediately to
    block the card.

    Type of request (Please tick where applicable)


    *Required fields

    (A) New Registration/Change of Details (B) Retro Claim (C) Points Transfer

    Petron Miles Privilege Card No.*


    7 8 2 5 0 5 8 - -

    Full name (as per NRIC)*

    New NRIC No.* - - Army or Police ID / Passport No.

    Address*
    (Malaysia Address Only)

    Postcode* City Email

    State

    Home Tel. No. Office Tel. No. Mobile Tel. No.*


    - - 0 1 -

    (A) Change of Details


    For change of details, kindly complete the above section only.

    (B) Retro Claim (NOTE: Please attach original receipt)

    Total Purchase: RM

    (C) Points Transfer

    For transfer of points from Lost/Stolen/Faulty Card/Card Misprinting No.


    - -

    To new Card No.


    - -

    For Lost/Stolen/Faulty/Misprinted Card, please contact the Petron Miles Customer


    Service Centre at 1 300 888 812 IMMEDIATELY to BLOCK THE CARD.
    Petron will not be held responsible for points lost if customers fail to notify the
    Petron Miles Customer Service Centre to block the card.
    Please allow up to 4 weeks for points transfer. Once points are transferred, the old card
    will be deactivated. You must be the registered owner of all cards.
    Station A/C No.:

    Operator / Station Stamp

    For office use only


    Member's Signature* Date:

    ✃ (Please detach)

    For Cardmember Retention (Please Keep This Portion for Reference)


    Station A/C No.:

    Old Card No. - - Operator / Station Stamp

    New Card No. - -

    No. of points to be transferred


    This retention slip is only applicable for Section C (Lost/Stolen/Faulty)
    Date:
    For office use only
    Terms and conditions apply for all Petron Miles Privilege Card.

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