Service Bulletin Copier: Location: Subject

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SERVICE BULLETIN COPIER

Issued by Canon Europa N.V.

MODEL:
NP9800 No.: 9800-029 Rev. 1
(F2-12E-024-1)
DATE: 01.12.95

Major quality issues Quality upgrade/production efficiency

Field quality problems Miscellaneous

LOCATION: HOLDING TRAY ASSEMBLY, PAPER FEEDING UNIT


SUBJECT: IMPROVING SEPARATION ROLLER DURABILITY
Outline
The rubber material comprising the separation roller may wear out more quickly than is to be expected. To
prevent this and improve the durability of the separation roller, the material has been changed to a silicone-
type rubber material.
Details
[Phenomena]
Double feeding-induced pick-up fault
[Cause]
The separation roller wears out more quickly than expected.
[Factory measure]
The separation roller material has been changed to a silicone-type rubber. Accompanying this modification,
the color of the rubber material has been changed from gray to black for identification between the old and
new separation roller. This modification is only for the separation roller, and other materials such as the pick-
up roller, pick-up/feeder roller and torque limiter are not modified.

correct
FA3-8733-040
wrong ↓
FF2-4710-000

FA5-3449-020

FC2-3309-000

FF2-4096-030

FF2-4096-040

FL9-0070-020 → FL9-0070-030
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Fig. 1 Roller layout
9800-029 Rev. 1
Measure for servicing
If faulty pick-up due to double feeding occurs with a machine that has been in use for a long time, replace
the separation roller with the new one and replace the pick-up roller and pick-up/feeder roller at the same
time.

Service parts

Old Inter- P.C.


No. Description Part number Q’ty change-
New ability
❈1
Old Roller, lower FA5-3449-020 4→0 R30-69A
1 No Yes R40-73A
New Roller, lower FC2-3309-000 0→4
Old Roller, lower FF2-4096-030 2→0 R30-69
2 No Yes R40-73
New Roller, lower FF2-4096-040 0→2
Old Cassette holder ass’y (upper) FG2-1478-090 1→0 R30-
3 No Yes
New Cassette holder ass’y (upper) FG2-1478-130 0→1
Old Cassette holder ass’y (lower) FG2-1479-130 1→0 R40-
4 No Yes
New Cassette holder ass’y (lower) FG2-1479-140 0→1
Old Roller, B FA3-8733-040 2→1 R50-43
5 No Yes
New Roller, C FF2-4710-000 0→1
Old Roller FL9-0070-020 1→0 389-46
6 No Yes
New Roller FL9-0070-030 0→1
Old Holding tray assembly FG2-1803-070 1→0 389-
7 No Yes
New Holding tray assembly FG2-1803-090 0→1

Affected machines
Notification of affected machine numbers will be made when they are determined.

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