Illustrated Parts & Service Map

HP Compaq 8300 Elite Business PC

Small Form Factor
© 2012 Hewlett-Packard Development Company, L.P. The information con-
tained herein is subject to change without notice. HP shall not be liable for tech-
nical or editorial errors or omissions contained herein. Intel, Pentium, Intel
Inside, and the Intel logo are trademarks or registered trademarks of the Intel
Corporation and its subsidiaries in the U. S. and other countries.

Document Number 690358-002. 2nd Edition December 2012.

Cables

1 Front I/O cable and power switch assembly 636926-001

2 SATA cable, 19.5 inch, 2 straight ends 638813-001
3 SATA power cable 636923-001
* SATA cable, 25.2 inch, 1 straight end, 1 angled end 638814-001
* DMS-59 to dual VGA cable 463023-001
* Adapter, DisplayPort to VGA 603250-001
* Adapter, DisplayPort to DVI 484156-001
* Adapter, DisplayPort to HDMI 617450-001
Key Specifications * DisplayPort cable 487562-001
Processor Type Intel® Core i7, i5, i3, Pentium® *Not shown
RAM Type Non-ECC DDR3 PC3-12800 (1600 MHz)
Maximum RAM 32 GB
Expansion Slots • (2) PCIe-x16 Keyboards (not illustrated)
(Low profile) • (1) PCIe-x1
PS/2 (standard/Windows 8) 537745-xx1/701428-xx1
• (1) PCI
USB (standard/Windows 8) 537746-xx1/701424-xx1
Chipset Intel Q77 Express USB, silver/black (Windows 8) 701429-xx1
Wireless (standard/Windows 8) 674314-xx1/701426-xx1
Graphics Adapter Integrated Intel HD graphics
Washable (standard/Windows 8) 613125-xx1/700510-xx1
Bays • (1) card reader Smart card (standard/Windows 8) 631411-xx1/701427-xx1
• (1) external 5.25-inch USB, hub 631913-xx1
• (2) internal 3.5-inch
Arabic -17x LA Spanish -16x
I/O Interfaces Front: (4) USB 2.0 ports, headphone jack, microphone jack
Rear: (4) USB 3.0 ports, (2) USB 2.0 ports, DisplayPort 1.1a, Belgian -18x Norwegian -09x
VGA video, serial port, PS/2 mouse and keyboard, RJ-45 net- Brazilian Portuguese -20x People’s Republic of China -AAx
work interface, 3.5mm audio in/out jacks
Bulgaria -26x Portuguese -13x
Preinstalled Operating • Windows® 8
Systems • Windows 7 Czech -22x Romanian -27x
• FreeLnx Danish -08x Russian -25x
Finnish -35x Saudi Arabia -DEx
Spare Parts French -05x Slovakian -23x
French Canadian -12x South Korea -KDx
German -04x Spanish -07x
Greek -15x Swedish -10x
Hebrew -BBx Swiss -11x
Hungarian -21x Taiwanese -ABx
International -37x Thai -28x
International English -L3x Turkish -14x
Italian -06x U.S. -00x
Japanese -29x U.K. -03x

Mass Storage Devices (not illustrated)

16X SATA DVD-ROM drive 581599-001

16X SATA DVD±RW drive 660408-001
Blu-ray BD-RW SuperMulti DL Drive 656792-001
1 TB, 7200 rpm SATA hard drive 636930-001
500 GB, 7200 rpm SATA hard drive 636929-001
250 GB, 7200 rpm SATA hard drive 636927-001
256 GB Solid State Drive (SSD), self-encrypting (SED), SATA 6.0* 680020-001

System Unit 180 GB Solid State Drive (SSD), SATA 6.0* 696622-001
160 GB Solid State Drive (SSD), SATA 3.0* 646809-001
1 Front bezel 687950-001
128 GB Solid State Drive (SSD), SATA 2.0* 665961-001
2 Power supply, 90% efficient 613762-001
120 GB Solid State Drive (SSD), SATA 2.0* 661841-001
* Power supply 613763-001
20 GB Solid State Drive (SSD), SATA* 683305-001
3 Chassis Not spared
*2.5-inch solid-state drives require an adapter for installation.
4 Access panel 646815-001
* 5.25-inch bezel blank 570838-001
* 3.5-inch bezel blank 583653-001
* Not shown

HP Compaq 8300 Elite, SFF Chassis 690358-002 page 1

 Standard and Optional Boards (not illustrated)

System board (includes replacement thermal material)

System board for use in models without Windows 8 657094-001
System board for use in models with Windows 8 Standard 657094-501
System board for use in models with Windows 8 Professional 657094-601
Memory modules (PC3-12800, CL11)
8-GB 689375-001
4-GB 671613-001
2-GB 671612-001
Other boards
nVidia Quadro NVS310 PCIe x16 graphics card, 512 MB 680653-001
nVidia Quadro NVS300 PCIe x16 graphics card, 512 MB 632486-001
AMD Radeon HD7450 PCIe x16 graphics card, 1 GB 682411-001
AMD Radeon HD6350 PCIe x16 graphics card, 512 MB 637995-001
AMD FirePro 2270 PCIe x16 graphics card, 512 MB 637213-001
Intel PRO/1000CT2 NIC, includes bracket 635523-001
HP FireWire / IEEE 1394a PCIe x1 Card 637591-001
HP WLAN 802.11 g/n 1x2 PCIe NIC 538048-001
Intel Core i7 processors (include thermal material)
3770, 3.4 GHz, 8-MB L3 cache 688164-001
Intel Core i5 processors (include thermal material)
3570, 3.4 GHz, 6-MB L3 cache 688162-001

Miscellaneous Parts 3470, 3.2 GHz, 6-MB L3 cache 687943-001

Intel Core i3 processors (include thermal material)
1 Chassis fan 645327-001
2130, 3.4 GHz, 3-MB L3 cache 665120-001
2 Fan duct 636921-001
2120, 3.3 GHz, 3-MB L3 cache 638629-001
3 Heat sink 645326-001
Intel Pentium processors (include thermal material)
4 Speaker 636925-001
G870, 3.1 GHz, 3-MB L3 cache 691936-001
5 Solenoid lock 641471-001
G860, 3.0 GHz, 3-MB L3 cache 665123-001
6 Printer port, PCI card 638817-001
G640, 2.8 GHz, 3-MB L3 cache 691935-001
7 Hood sensor 638816-001
8 Clamp lock, includes universal cable (plate not included) 508987-001
* Fan duct assembly 646824-001
Common POST Error Messages
* Rubber foot 583654-001
* Chassis stand 587451-001 Screen Message Probable Cause Recommended Action
101-Option ROM Error 1. System ROM checksum 1. Verify ROM, reflash if required
* Serial port, PCI card 638815-001
error. 2. Remove suspected card, reboot
* Grommet, hard drive isolation, blue 594220-001 2. Expansion board option 3. Clear CMOS memory, reboot
* 2.5-in drive adapter 586721-001 ROM checksum 4. Replace system board
* Hard drive conversion bracket 397117-001 103-System Board DMA, timers 1. Clear CMOS memory.
Failure 2. Remove expansion boards.
* Card reader, 22-in-1 636166-001
3. Replace system board.
* USB powered speakers 636917-001 164-Memory Size Error Incorrect memory configu- 1. Run Setup (F10).
* Mouse, PS2, optical, jack black 537748-001 and ration 2. Check DIMMs for proper
201-Memory Error seating, type, and HP
* Mouse, USB, HP Elite 674318-001
compatibility.
* Mouse, washable 619580-001 3. Remove DIMMs singularly and
* Mouse, wireless, HP Elite 674317-001 reboot to isolate faulty DIMM.
4. Replace system board.
* Mouse, USB, optical, jack black 537749-001
214-DIMM Configura- Populated DIMM configura- Rearrange the DIMMs so that
* eSATA port assembly, PCI card 645558-001 tion Warning tion is not optimized each channel has the same amount
of memory.
* HP Business Digital Headset 642738-001
301-, 304-Keyboard error Keyboard failure. Check keyboard connection or
* External USB Webcam 609252-001 keys. Check connector for bent or
missing pins. Replace keyboard.
* Foot kit 370708-001 If 304, possible system board
problem.
*Not shown
501-Display Adapter Graphics display controller. 1. Reseat graphics card.
Failure 2. Clear CMOS.
3. Check monitor connection.
Diagnostic LEDs 4. Replace graphics card.

LED Color LED Activity State/Message 1720-SMART Hard Drive Hard drive is about to fail. 1. Determine if hard drive is giving
Detects Imminent Failure correct error message. Enter
Power Green On Computer on Computer Setup and run the
Power Green 1 blink every 2 seconds Normal Suspend Mode Drive Protection System test
under Storage > DPS Self-test.
Power Red 1 blink every second followed CPU thermal shutdown
by a 2 second pause 2. Apply hard drive firmware
patch if applicable.
Power Red 3 blinks, 1 blink every second Processor not installed
followed by a 2 second pause 3. Back up contents and replace
hard drive.
Power Red 4 blinks, 1 blink every second Power failure (power supply overload)
followed by a 2 second pause
Power Red 5 blinks, 1 blink every second Pre-video memory error
followed by a 2 second pause
Power Red 6 blinks, 1 blink every second Pre-video graphics error
followed by a 2 second pause
Power Red 7 blinks, 1 blink every second System board failure (ROM
followed by a 2 second pause
Power Red 8 blinks, 1 blink every second Invalid ROM based on Checksum
followed by a 2 second pause
Power Red 9 blinks, 1 blink every second System powers on but is unable to boot
followed by a 2 second pause
Power Red 10 blinks, 1 blink every second Bad option card
followed by a 2 second pause
Power Red 11 blinks, 1 blink every second Current processor does not support a
followed by a 2 second pause feature previously enabled.
none none System does not power on and System unable to power on
LEDs are not flashing

HP Compaq 8300 Elite, SFF Chassis 690358-002 page 2

 System Setup and Boot Advanced Bus Options - Allows you to enable/disable PCI SERR# Generation and
Access the Setup Utility during computer boot by pressing the F10 key. If you do not (continued) PCI VGA palette snooping.
press F10 at the appropriate time, you must restart the computer and again press F10 Onboard Devices - Allows you to set resources for or disable on-board
when the monitor light turns green. NOTE: Not all settings are available for all models. system devices.
Device Options - Allows you to set:
Computer Setup Menu • Printer mode (Bi-Directional, EPP + ECP, Output Only)
Heading Option/Description • Num Lock State at Power-on (off/on)
• Integrated Video (enable/disable)
File System Information - Lists the following main system specifications: • Integrated Graphics (Auto/Disable/Force)
• Product name • System BIOS • Internal Speaker (enable/disable)
• SKU number (some models) • Chassis serial number • NIC PXE Option ROM Download (enable/disable)
• Processor type/speed/stepping • Asset tracking number • SATA RAID Option ROM Download (enable/disable)
• Cache size (L1/L2/L3) • ME firmware version • Multi-Processor (enable/disable)
• Installed memory size/speed/ch • ME management mode • Hyper-threading (enable/disable)
• Integrated MAC Address • Turbo Mode (enable/disable)

About - Displays copyright notice. VGA Configuration - Allows you to specify which VGA controller is the
“boot”/primary. Displayed only if add-in video card installed.
Set Time and Date - Allows you to set system time and date.
AMT Configuration - Allows you to set:
Replicated Setup - Allows you to save or restore system configuration to/ • AMT (enable/disable)
from a USB flash drive. • Unconfigure AMT/ME (enable/disable)
• Hide Unconfigure ME Confirmation Prompt (enable/disable)
Default Setup - Allows you to save current settings as default or restore
factory settings as default. • Watchdog Timer (enable/disable)

Apply Defaults and Exit - Applies the selected default settings and clears
any established passwords.
Password Security
Ignore Changes and Exit - Exits Computer setup without saving changes.
Save Changes and Exit - Saves changes to system configuration or Establishing a Setup or Power-On password:
default settings and exits Computer Setup.
1. Turn on or restart the computer.
Storage Device Configuration - Lists all installed BIOS-controlled storage
devices. The following options are available: 2. As soon as the computer turns on, press the Esc key while “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
• CD-ROM • SSD Life Used
• Hard Disk • SMART (ATA disks only) 3. Press the F10 key to enter Computer Setup.
• Default Values • Diskette 4. To establish Setup password, select Security > Setup Password and follow the instructions.
• Translation Mode • SATA Defaults - or -
To establish a Power-On password, select Security > Power-On Password and follow the
Storage Options - Allows you to set:
• eSATA Port - Set SATA port as eSATA port for use with external drive. instructions on the screen
• SATA Emulation - Choose how the SATA controller and devices are 5. Before exiting, click File > Save Changes and Exit.
accessed by the OS. SATA Emulation choices are AHCI, RAID, or IDE.
• Removable Media Boot - Enables/disables ability to boot the system Changing a Setup or Power-On password:
from removable media.
• Max eSATA Speed - Allows you to choose 1.5 Gbps or 3.0 Gpbs as 1. Turn on or restart the computer.
the maximum eSATA speed. By default, the speed is limited to 1.5 To change the Setup password, go to step 2.
Gbps for maximum reliability. To change the Power-on password, go to step 3.
DPS Self-Test - Execute self-tests on ATA hard drives capable of per- 2. To change the Setup password, as soon as the computer turns on:
forming the Drive Protection System (DPS) self-tests. - Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
- Press the F10 key to enter Computer Setup.
Boot Order - Specify boot order for UEFI and legacy boot sources. Also
specify hard drive boot order. 3. When the key icon appears, type your current password, a slash (/) or alternate delimiter
• Shortcut to Temporarily Override Boot Order character, your new password, another slash (/) or alternate delimiter character, and your new
Security Setup Password - Set and enable the setup (Admin) password. password again as shown:
current password/new password/new password.
Power-On Password - Set and enable power-on password. NOTE: Type the new password carefully since the characters do not appear on the screen.
Password Options - Allows to you enable/disable: 4. Press Enter.
• Lock Legacy Resources
The new password will take effect the next time the computer is restarted.
• Setup Browse Mode
• Password prompt on F9 & F12
• Network Server Mode Deleting a Power-On or Setup password
Smart Cover - Allows you to lock/unlock the smart cover and set the 1. Turn on or restart the computer.
cover removal sensor to disable/notify user/setup password. To delete the Setup password, go to step 2.
Device Security - Set Device Available/Device Hidden for: embedded security To delete the Power-On password, go to step 3.
device, system audio, network controller, USB controller, serial/parallel ports, 2. To change the Setup password, as soon as the computer turns on:
and SATA ports. - Press the Esc key while “Press the ESC key for Startup Menu” message is displayed.
USB Security - Set Device Available/Device Hidden for front USB ports, - Press the F10 key to enter Computer Setup.
rear USB ports, internal USB ports, accessory USB ports. 3. When the key icon appears, type your current password followed by a slash (/) or alternate
Slot Security - Disable the PCI, PCIe, and Mini Card slots. delimiter character as shown. Example: currentpassword/

Network Boot - Enables/disables boot from OS (NIC models only). 4. Press Enter.

System IDs - Allows you to update asset tag, ownership tag, UUID, key- Clearing CMOS
board locale setting.
1. Turn off the computer and disconnect the power cord from the power outlet.
Master Boot Record Security - enables/disables MBR.
2. Remove the access panel.
System Security - Allows you to set:
• Data Execution Prevention (enable/disable) 3. On the system board, press and hold the CMOS button for 5 seconds.
• SVM CPU Virtualization (enable/disable). 4. Replace the chassis access panel and reconnect the power cord.
• Virtualization Technology (VTx) (enable/disable)
5. Turn on the computer and allow it to start.
• Virtualization Technology/Directed IO (VTd) (enable/disable)
• Trusted Execution Technology (enable/disable)
• Embedded Security Device (enable/disable)
• Reset to Factory Settings (Do not reset/Reset)
• Measure boot variables/devices to PCR1 (enable/disable)
• OS management of Embedded Security Device (enable/disable)
• Reset of Embedded Security Device through OS (enable/disable)
• No PPI provisioning (Windows 8 only; enable/disable)
• Allow PPI policy to be changed by OS (enable/disable)
DriveLock Security - Allows you to assign or modify a master or user
password for hard drives.
Secure Boot Configuration (Windows 8 only)
• Legacy Support (enable/disable)
• Secure Boot (enable/disable).
• Key Management (enable/disable)
• Fast Boot (enable/disable)
Power OS Power Management - Allows you to enable/disable Runtime Power
Management, Idle Power Savings, Unique Sleep State Blink Rates.
Hardware Power Management - Enable/disable SATA power management,
S5 maximum power savings., PCI slots, network controller, USB 3.0 controller
Thermal - Control minimum fan speed.
Advanced Power-On Options - Allows you to set:
• POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days)
• POST messages (enable/disable)
• Press the ESC key for Startup Menu (enable/disable)
• Option ROM Prompt (enable/disable)
• After Power Loss (off/on/previous state)
• POST Delay (none, 5, 10, 15, 20, or 60 seconds)
• Remote Wakeup Boot Source (remote server/local hard drive)
• Factory Recovery Boot Support (enable/disable)
• Bypass F1 Prompt on Configuration Changes (enable/disable)
BIOS Power-On - Set the computer to turn on at a preset time.

HP Compaq 8300 Elite, SFF Chassis 690358-002 page 3

 System Board

System Board Connectors and Jumpers (component location may vary)

HSENSE Hood sensor connector SATA PWR0 Optical drive power connector
MEDIA2 Media card reader connector PWR Main power connector
CMOS CMOS header ESATA eSATA connector or 2nd ODD
BAT RTC battery socket PWR CMD Power connector
CHFAN Fan connector PAR Parallel port connector
CPU/HS Processor socket COMB Serial port
PWRCPU CPU power connector IN//OUT Audio connectors
DIMM4 Memory socket - Channel A PS2 PS/2 keyboard/mouse connectors
DIMM3 Memory socket - Channel A PSWD Password header
DIMM2 Memory socket - Channel B VGA/COMA Monitor connector/serial port
DIMM1 Memory socket - Channel B CHFAN2 System fan connector
PB/LED Power switch connector MEDIA Media card reader connector
SPKR Speaker connector DISPLAYPORT DisplayPort connector
FRNT AUD Front panel connector USB USB connectors
FRONT_USB2 2nd USB connector RJ45/USB Network/USB connectors
FRONT_USB 1st USB connector X1PCIEXP1 PCIe X1 slot
SATA PWR1 Hard drive power connector X1PCIEXP2 PCIe X1 slot
SATA2 1st optical drive (SATA 2.0) X16PCIEXP PCIe X16 slot
SATA1 2nd hard drive, or 2nd ODD if ESATA Adapter Cable exists (SATA 3.0) PCI1 PCI slot
SATA0 1st hard drive (SATA3.0)

HP Compaq 8300 Elite, SFF Chassis 690358-002 page 4