Illustrated Parts & Service Map

HP Compaq dc5700 Small Form Factor

Business PC
© 2006 Hewlett-Packard Development Company, L.P. The information con-
tained herein is subject to change without notice. HP shall not be liable for
technical or editorial errors or omissions contained herein. Intel, Pentium,
Intel Inside, and the Intel logo are trademarks or registered trademarks of the
Intel Corporation and its subsidiaries in the U. S. and other countries.

Document Number 439124-001. 1st Edition September 2006.

Cables

1 SATA HDD cable, 18-in. lg (1 straight, 1 angle end) 393958-001

2 SATA HDD cable, 14-in. lg (2 straight ends) 391740-001
* Diskette drive cable 439216-001
3 Power/LED cable with switch and LED holder 432871-001
4 Front I/O with USB and audio cables 432870-001
* DMS-59 to dual VGA cable adapter 339257-001

*Not shown

Keyboards (not illustrated)

PS/2, Basic 382925-xxx

PS/2, Basic, 105 key 396215-xxx
USB, Basic 382926-xxx
USB, Basic, BG1650 382927-xxx
USB SmartCard 393670-xxx
USB, SmartCard, 105 key 396219-xxx
USB, Basic, 105 key 369217-xxx
Key Specifications Arabic[] -171 [8]
Kazakh -DF1

Belgian[2] -181 Korean (Hangul)[4] AD1

Processor Type: Intel Celeron D, Pentium 4 HT, Intel Core 2 Duo, or [1] -B41 [4] -161
Pentium Core 2 Duo BHCSY LA Spanish
RAM Type: DDR PC2-5300 non-ECC [1] -201 [8] -331
Brazilian Portuguese Netherlands
Maximum RAM Supported: 4 GB
Czech[1] -221 Norwegian[1] -091
Expansion Bus: PCI 2.3 (2), PCI-E x1 (1), and PCI-E x16 for SDVO
graphics (1) Danish[2] -081 PRC[1] -AA1

Graphics Adapter Integrated controller. SDVO support on PCI-E x16 slot. [8] Estonian -CA1 Portuguese[1] -131
Hard drive interface: SATA 3.0 Gb/s
Finnish[1] -351 [7]
Romanian -271
I/O Interfaces: Serial (1 std + 1 optional), parallel (1), USB 2.0 (8), RJ-
45 (1), front and rear audio jacks (2 each) French[2] -051 Russian[3] -251
[1] -DE1 [1] -231
French Arabic Slovakian
Spare Parts
French Canadian[1] -121 Spanish[1] -071

German[2] -041 Swedish[2] -101

Greek[3] -151 Swiss[2] -111

[1] -BB1 [1] -AB1
Hebrew Taiwanese

Hungarian [1] -211 Thai [1] -281

[8] Icelandic -DD1 Turkish[1] -141

[1] -B31 [1] -001

International U.S.
[2 -061 Ukranian[9] -BD1
Italian

Japanese[1] -291 U.K.[1] -031

[1]
not for 382927-xxx, 396215-xxx, 396217-xxx, or 396219-xxx
[2] not for 396215-xxx, 396217-xxx, or 396219-xxx
[3]
not for 382926-xxx, 382927-xxx, 396217-xxx, or 396219-xxx
[4]
not for 382927-xxx, 396217-xxx, or 396219-xxx
[5]
only for 396215-xxx and 296219-xxx
[6] only for 396215-xxx, 396217-xxx, and 382925-xxx
[7] only for 382925-xxx and 382926-xxx
[8]
only for 393670-xxx
[9]
only for 382925-xxx, 382926-xxxan d 396217

System Unit

1 Chassis not spared

2 Front bezel assembly 432867-001
3 Access panel 432868-001
4 Power supply, 240W 404796-001
5 5.25-in bezel blank 335937-005
* Not shown

dc5700 Illustrated Parts & Service Map, SFF Chassis 439124-001 page 1
 Standard and Optional Boards

Memory modules
1 256 MB, PC2-5300, CL5 396519-001
* 512 MB, PC2-5300, CL5 396520-001
* 1 GB, PC2-5300, CL5 398038-001
System Boards with thermal grease, alcohol pad, and CPU socket cover
Miscellaneous Parts
2 Standard board 404794-001
Miscellaneous screw kit, includes: 414180-001
* Board without embedded security (EMEA only) 434369-001
* #6-32 x .250 hitop screw with serrations
Intel Celeron D Processors with alcohol pad and thermal grease (192308-001)(14 ea)
* #352, 512K cache, 3.2 GHz, D-0, 533 MHz FSB 433891-001 * (192308-002) (4 ea)
* #360, 512K cache, 3.46 GHz, D-0, 533 MHz FSB 434758-001 * (192308-003) (6 ea)
Intel Pentium 4 HT Processors with alcohol pad and thermal grease * (106902-001) (2 ea)
* #524, 1 MB cache, 3.06 GHz, 533 MHz FSB 412985-001 * (334248-001) (4 ea)
* #531, 1 MB cache, 3.0 GHz, 800 MHz FSB 394642-001 * (247481-001) (8 ea)
* #541, 1 MB cache, 3.2 GHz, 800 MHz FSB 394812-001 * (247348-001) (8 ea)
Intel Pentium Core 2 Duo Processors with alcohol pad and thermal * (368224-002) (2 ea)
grease
* (101517-067) (12 ea)
* #925, 2x2 MB cache, 3.0 GHz, 800 MHz FSB 433510-001
1 Chassis fan 432869-001
#940, 2x4 MB cache, 3.2 GHz, 800 MHz FSB 430031-001
2 Heatsink with alcohol pad and factory-applied ther- 432873-001
* #945, 2x2 MB cache, 3.4 GHz, 800 MHz FSB 433890-001 mal grease
Intel Core 2 Duo Processors with alcohol pad and thermal grease 3 Fan duct 435095-001
* #E6300, 2x2 MB cache, 1.86 GHz, 1066 FSB 418947-001 4 Rear I/O panel 435527-001
* #E6400, 2x2 MB cache, 2.13 GHz, 1066 FSB 418948-001 * Mouse, PS2, scroll type 390937-001
* #E6600, 2x4 MB cache, 2.4 GHz, 1066 FSB 418949-001 * Mouse, USB, scroll type 390939-001
* #E6700, 2x4 MB cache, 2.67 GHz, 1066 FSB 418950-001 * Mouse, PS2, optical 417966-001
Other boards * Mouse, USB, optical 390938-001
* Nvidia NVS280 PCI graphics, 64 MB, LP 398686-001 * Battery, real-time clock 153099-001
* Nvidia Quadro NVS55, PCI graphics, 64 MB, LP 406412-001 5 Internal speaker 430129-001
* DVI-D ADD2 graphics, LP 398333-001 * Second serial port, LP 432875-001
* Intel, Gigabit NIC, LP 398754-001 * Tower stand 436533-001
* Broadcom NIC, PCIE 430654-001 *Not shown
* Agere International 56K Modem, LP 398661-001 LP = Low profile
FH = Full height
* DVI-I to VGA graphics adapter 202997-005

* Not shown
LP = Low profile
FH = Full height

Mass Storage Devices (not illustrated)

Diskette drive with bezel and cable 431452-001
Media card reader, 3.5-in 407187-001
Media card reader, 5.25-in 412838-001
52X SATA CD-ROM drive (APJ only) 419469-001
16X SATA DVD-ROM drive 419496-001
48X SATA CD-ROM drive 419635-001
16X SATA DVDRW L drive with LightScribe 419498-001
16x/48x Combo drive 419497-001
80-GB\7200 RPM SATA hard drive, 8MB cache 432392-001
160-GB\7200 RPM SATA hard drive, 8MB cache 432393-001
250-GB\7200 RPM SATA hard drive, 8MB cache 432394-001

dc5700 Illustrated Parts & Service Map, SFF Chassis 439124-001 page 2
 System Board Computer Setup Menu (Continued)
Heading Option / Description
Storage Boot Order - Allows you to specify boot order.
(Continued)
Security Smart Card Options (some models) - Allows you to enable/disable the
Smart Card.
Setup Password - Allows you to set and enable the setup (Administrator)
password.
Power-On Password - Allows you to set and enable power-on password.
Password Options - When any password exists allows you to lock legacy
resources, enable/disable network server mode, specify password
requirement for warm boot, and allows you to enable/disable Setup
Browse Mode.
Embedded Security (some models) - Allows you to enable/disable
Embedded Security and power-on authentication support, reset device to
factory settings, and reset authentication credentials.
Device Security (some models) - Enables/disables all I/O ports, audio,
network controllers, SMBus controller, and embedded security devices.
Network Service Boot - Enables/disables boot from OS on a server.
System IDs - Allows you to set Asset tag, ownership tag, Chassis serial
number, UUID, and keyboard locale setting.
DriveLock Security - Allows you to assign/modify a hard drive pass-
word for added security.
OS Security - Allows you to enable/disable Data Execution Prevention
and Intel Virtualization Technology.
Setup Security Level - Allows for limited changes to setup options with-
System Board Connectors and Jumpers (position of some untitled components out password.
may vary in location)
Power OS Power Management - Allows you to enable/disable Runtime Power
CR1 5VAUX LED P60 SATA0 Management, ACPI S3 Hard Disk Reset, and ACPI S3 PS2 Mouse
Wakeup. Also Allows you to improve Idle Power Savings and to permit
E20 Ambient Temperature P61 SATA1 system to awaken when USB device is inserted.
E49 Password P62 SATA2 Hardware Power Management - Allows you to enable/disable SATA bus
power management.
J20 PCI slot 1 P63 SATA3
Thermal - Allows you to control minimum permitted fan idle speed.
J21 PCI slot 2 P70 CPU fan (fansink)
Advanced Fea- Power-On Options - Allows you to set:
J31 PCIE X1 P8 Primary chassis fan tures • POST mode - QuickBoot, FullBoot, or FullBoot every 1-30 days.
• POST messages - Enable/disable
J41 PCIE X16 for SDVO graphics P9 Chassis fan • F9 prompt - Enable/disable
only • F10 prompt - Enable/disable
P1 Main power P150 Card reader • F12 prompt - Enable/disable
• Option ROM prompt - Enable/disable
P10 Diskette drive SW50 Clear CMOS • Remote wakeup boot source - Remote server/local hard drive
• After Power Loss - Off/on/previous state
P11 Aux audio XBT1 Real-time-clock battery
• POST delay - None, 5, 10, 15, or 20 seconds
P23 Front audio XMM1 DIMM 1 • I/O APIC mode - Enable/disable
• Hyperthreading - Enable/disable
P24 Front USB XMM2 DIMM 2 • Limit CPUID
P3 CPU power XMM3 DIMM 3 Onboard Devices - Allows you to set resources or disable onboard sys-
tem devices.
P5 Power button/LED XMM4 DIMM 4
PCI Devices - Lists installed PCI devices with their IRQ settings and
P52 Flying serial port XU1 Processor allows you to reconfigure IRQ or disable devices.
P6 Internal speaker PCI VGA Configuration - Allows you to specify which VGA controller
will be used when multiple video adapters are available.
Bus Options (some models) - Allows you to enable/disable PCI SERR#
System Setup and Boot Generation and PCI VGA palette snooping.
Basic system information regarding system information, setup, power management, hardware, Device Options - Allows you to set:
and passwords is maintained in the Setup Utility held in the system ROM. The Setup Utility is • Printer Mode - Bi-Directional, EPP & ECP, Output Only
accessed by pressing the F10 key when prompted (on screen) to do so during the boot sequence. • Num Lock state at power-on - off/on
If the screen prompt opportunity is missed, a restart will be necessary. • S5 Wake on LAN - enable/disable
• Processor cache - enable/disable
• Unique Sleep State Blink Patterns
Computer Setup Menu • Integrated video - enable/disable
• Internal speakers (some models) enable/disable
Heading Option/Description • Monitor racking - enable/disable
File System Information - Lists the following main system specifications: • NIC PXE Option ROM Download - enable/disable

• Product name • Memory size/speed/ no. channels

• SKU number (some • Integrated MAC Address
models) • System BIOS System Hardware Interrupts
• Processor type/speed/step- • Chassis serial number
IRQ System Function IRQ System Function
ping • Asset tracking number
• Cache Size (L1/L2) 0 Timer Interrupt 8 Real-Time Clock
About - Displays copyright notice. 1 Keyboard 9 Unused
Set Time and Date - Allows you to set system time and date. 2 Interrupt Controller Cascade 10 Unused, available for PCI
Flash System ROM (some models) - Allows you to select a drive con-
taining a new BIOS. 3 Serial Port (COM B) 11 Unused, available for PCI

Replicated Setup - Save to Removable Media and Restore from Remov- 4 Serial Port (COM A) 12 Mouse
able Media
5 Unused, available for PCI 13 Coprocessor
Default Setup
• Save Current Settings as Default 6 Diskette Drive 14 Primary ATA (IDE) Controller
• Restore Factory Settings as Default 7 Parallel Port (LPT 1) 15 Secondary ATA (IDE) Controller
Apply Defaults and Exit - Applies the selected default settings and
clears any established passwords.
Ignore Changes and Exit - Exits Computer setup without applying or
saving any changes.
Save Changes and Exit - Saves changes to system configuration or
default settings and exits Computer Setup.
Storage Device Configuration - Lists all installed BIOS-controlled storage
devices. The following options are available:
• Diskette Type (Legacy Diskette only) - 3.5” 1.44 MB and 5.25” 1.2
MB
• Drive Emulation of ATAPI Zip drive, hard disk, and ATAPI LS-120
drive
• Multisector Transfers
• Translation Mode
• Translation Parameters
• Default Values IDE/SATA
Storage Options -
• Removable Media Boot
• Legacy Diskette Write
• BIOS DMA Data Transfers
• SATA Emulation - SATA 0 and 2, SATA 1 and 3, SATA 4 (some
models) SATA 5 (some models(
DPS Self-Test - Allows you to execute self-tests on ATA hard drives.

dc5700 Illustrated Parts & Service Map, SFF Chassis 439124-001 page 3
 Failsafe Boot Block ROM Error Conditions and Messages
The computer comes with a reprogrammable flash system ROM (read only memory). To How It Is
upgrade the ROM, download the latest ROM BIOS image from the HP Web site (www.hp.com) Feature Purpose Established
and follow the online GUI/instructions.
Floppy drive controller Prevents the transfer of data to or from the Setup Utilities
Your system ROM includes a Failsafe Boot Block that is protected during the flash process and floppy drive.
allows the computer to be restarted in the unlikely event of an unsuccessful ROM flash. Device Boot Disabling Prevents booting from and or all of these Setup Utilities
If the system detects an invalid system ROM during the boot sequence, the Failsafe Boort Block devices: Internal or external USB, Internal
attempts to locate a valid BIOS image on removable media. To recover from the Boot Block ODD, or Internal FDD
recovery mode complete the following steps: Security Option Prevents use of computer until password is Setup Utilities
entered. Can apply to both initial startup and
Boot Block Recovery restart.
1. Remove any bootable media from the computer and turn off power. BIOS Write Protect Restricts ability to change ROM BIOS with- Setup Utilities.
out approval.
2. Insert a flash drive or CD containing the ROM BIOS.
USB Controller Allows you to disable or enable all USB Setup Utilities
3. Turn on power to the system. devices.
4. The system will automatically flash the ROM. After a successful flash, the system will either
automatically restart or prompt the user to unplug the unit, wait 45 seconds, reattach the Diagnostic LEDs
power cord, and then press the power button.
LED Color LED Activity State/Message
Password Security Power Green On Computer on
Power Green 1 blink every 2 seconds Normal Suspend Mode
Establishing a Setup password:
Power Red 1 blink every second followed CPU thermal shutdown
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > by a 2 second pause
Restart.
2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter Power Red 3 blinks, 1 blink every second Processor not installed
followed by a 2 second pause
Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10
when prompted, a restart will be necessary. Power Red 4 blinks, 1 blink every second Power failure (power supply overload)
3. Select Security > Setup Password and follow the instructions on the screen. followed by a 2 second pause

4. Before exiting, click File > Save Changes and Exit. Power Red 5 blinks, 1 blink every second Pre-video memory error
followed by a 2 second pause
Establishing a Setup password: Power Red 6 blinks, 1 blink every second Pre-video graphics error
1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > followed by a 2 second pause
Restart. Power Red 7 blinks, 1 blink every second System board failure (ROM
2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter followed by a 2 second pause
Computer Setup. Press Enter to bypass the title screen, if necessary. If you do not press F10 Power Red 8 blinks, 1 blink every second Invalid ROM based on Checksum
when prompted, a restart will be necessary. followed by a 2 second pause
3. Select Security > Power-On Password and follow the instructions on the screen.
Power Red 9 blinks, 1 blink every second System powers on but is unable to boot
Before exiting, click File > Save Changes and Exit. followed by a 2 second pause
Power Red 10 blinks, 1 blink every second Bad option card
Changing a password: followed by a 2 second pause
1. Turn on or restart the computer. If you are in Windows, click Start> Shut Down > Restart.
none none System does not power on and System unable to power on
To change the Setup password, go to step 2. LEDs are not flashing
To change the Power-on password, go to step 3.
2. To change the Setup password, as soon as the computer is turned on, press F10 when the
monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if
Common POST Error Messages
necessary.
3. When the key icon appears, type your current password, a slash (/) or alternate de-limiter Screen
character, your new password, another slash (/) or alternate delimiter character, and your new Message Beeps Probable Cause Recommended Action
password again as shown: 101-Option 1L, 1S 1. System ROM checksum 1. Verify ROM, reflash if required
ROM Error error. 2. Remove suspected card, reboot
current password/new password/new password.
2. Expansion card. 3. Clean CMOS memory, reboot
NOTE: Type the new password carefully since the actual characters do not appear on the 3. CMOS corruption. 4. Replace system board
screen. 4. System board.
4. Press ENTER. 103-System none DMA, timers 1. Clear CMOS memory.
The new password will take effect the next time the computer is restarted. Board
Failure 2. Remove expansion board.
Deleting a password 3. Replace system board.

1. Turn on or restart the computer. If you are in Windows, click Start > Shut Down > Restart. 164- 2S Incorrect memory configu- 1. Run Setup (F10).
Memory Size ration
To delete the Setup password, go to step 2. Error 2. Check DIMMs for proper
To delete the Power-On password, go to step 3. and seating, type, and HP
201 compatibility.
2. To change the Setup password, as soon as the computer is turned on, press F10 when the Memory Error
monitor light turns green to enter Computer Setup. Press Enter to bypass the title screen, if 3. Remove DIMMs singularly and
necessary. reboot to isolate faulty DIMM.

3. When the key icon appears, type your current password followed by a slash (/) or alternate 214-DIMM none Populated DIMM configura- Rearrange the DIMMs so that
delimiter character as shown. Example: currentpassword/ Configuration tion is not optimized each channel has the same amount
Warning of memory.
4. Press Enter.
301-, 304-Key- none Keyboard failure. Check keyboard connection or
board error keys. Replace keyboard. If 304,
Security Features possible system board problem.

NOTE: 501-Display 1L, 2S Graphics controller. 1. Reseat graphics card.

For more information about Setup Utilities refer to the Computer Setup Menu on the previous Adapter Failure
2. Check monitor connection.
page or in the Service Reference Guide.
3. Replace graphics card.
1720-SMART none Hard drive is about to fail. Run drive protection system test if
Diagnostic Functions Hard Drive available. Check for firmware
Diagnostic functions are provided by the Setup Utility (in system ROM) and by Insight Diag- Detects Immi- patch for erroneous error message.
nent Failure
nostics. Insight Diagnostics provides detailed system information including:
1796-SATA none One or more SATA devices Ensure SATA0 and SATA1 are
• Processor type and speed Cabling Error are improperly attached. used before any other SATA con-
• Memory amount, mapping, and integrity nectors.
• Hardware peripheral availability/settings 1801-Micro- none Processor not supported by 1. Upgrade BIOS to proper
• Hard drive type, space used/available code Patch ROM BIOS. version.
• System identification, asset tracking Error
2. Change the processor.
Insight Diagnostics may be found on the Documentation and Diagnostics CD that shipped with NOTES: L = long, S = short
the computer. The tool may also be downloaded from the hp Web site using the following pro-
cedure:
Clearing CMOS
1. Go to www.hp.com
1. Shut down the system and disconnect the power cord from the power outlet.
2. Click the Software and Download driver link.
2. Remove the chassis access panel.
3. Enter the product number (for example, dc7700) in the text box and press the Enter key.
3. On the system board, press and hold the CMOS button for 5 seconds.
4. Select the specific product.
4. Replace the chassis access panel and reconnect the power cord.
5. Select the OS.
5. Turn on the computer and allow it to start.
6. Click the Diagnostics link.
7. Select HP Insight Diagnostics Offline Edition.
8. Select the proper language and click Download.
NOTE: The download includes instructions on how to create a bootable CD. The SoftPaq
number is SP33665 or later.

dc5700 Illustrated Parts & Service Map, SFF Chassis 439124-001 page 4