Dell™ Secure Copy 7.

0
Install Guide
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Secure Copy Install Guide

Updated – September 2014
Software Version – 7.0
Contents

Before you install Secure Copy ......................................................................... 4

Minimum system requirements .......................................................................... 4
Supported operating systems ............................................................................. 4
Required software .......................................................................................... 5
User privilege requirements .............................................................................. 5
Destination folder .......................................................................................... 5
Upgrading to Secure Copy 7 .............................................................................. 6
Back up your files ..................................................................................... 6
Obtaining a new license key ......................................................................... 6

Installing Secure Copy .................................................................................... 7

Installing Secure Copy ..................................................................................... 7
Licensing Secure Copy ..................................................................................... 7
Joining the Software Improvement Program .......................................................... 8

About Dell ................................................................................................... 9

Contacting Dell ............................................................................................. 9
Technical support resources .............................................................................. 9

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 1

Before you install Secure Copy

The system requirements are the same for all components of Dell™ Secure Copy. Ensure that the minimum
requirements are met and all necessary software is installed before installing any of the components.
• Minimum System Requirements
• Supported Operating Systems
• Required Software
• User Privilege Requirements
• Destination Folder
• Upgrading to Secure Copy 7

Minimum system requirements

Table 1. Minimum system requirements

Requirement Details
Processor 1 GHz processor
Memory Minimum 1 Gbyte
Hard Disk Space Minimum 100 Mbytes
Recommended 1 Gbyte
NOTE: Log files are created when a copy job runs and can
grow very large depending on the scope of the copy job.
Monitor 1024 x 768 screen resolution with 16-bit color

Supported operating systems

• Windows Server® 2012
• Windows Server 2012 R2
• Windows® 8.1 (32-bit or 64-bit)
• Windows 8 (32-bit or 64-bit)
• Windows 7 (32-bit or 64-bit)
• Windows 2008 R2
• Windows 2008
• Windows Vista®
• Windows XP
• Windows 2003

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 NOTE: Secure Copy will transfer data between NTFS/FAT16/FAT32 partitions only (security will not be
maintained when copying to a FAT partition). Certain NAS appliance manufacturers have devices that
are compatible with Secure Copy.

Required software
• Microsoft® .NET Framework 4.0 or later

User privilege requirements

In order to use Secure Copy, a user must hold administrative rights. These rights are required for the
installation and use of the product. Additionally, users must have administrative rights on any servers or
workstations that are involved in the copy process.
Secure Copy runs under the context of the logged on user. For full access to all files and folders on the source
machine, the user must be a member of the Administrators and Backup Operators groups on the source
machine.
In a Windows-to-Windows data copy, the user must only be a member of the Administrators group to
effectively grant the user the Backup Operator privileges and enable the Override Security on Access Denied
feature. However, when copying to or from certain network storage devices such as a NetAPP Filer, the
Override security on Access Denied option does not function. In this case, it is necessary for the user to be a
member of the Backup Operators group on this machine to avoid being denied access to certain files. If there
is any question as to whether a machine may not support this option, ensure the user is a member of the
Backup Operators group to prevent being denied access to files or folders.

Destination folder
Secure Copy needs to be installed on only one machine, which does not need to be the source machine or the
target machine. Ideally, install Secure Copy on the source machine, which is most probably retired after the
migration is done. The only time it is not recommended is when the source machine is too old to be quick
enough or reliable enough for the copy process to be successful.
NOTE: Secure Copy streams RPC commands to the source and target machines as part of the copy
process. Having the Secure Copy on a third machine causes numerous network connections to open
and thus consume additional resources, which causes a minor latency between Secure Copy and the
source and target machines.

NOTE: While some RAM is consumed at the source and target machines; however, the majority of the
RAM is consumed on the machine running Secure Copy to build copy jobs. In the process of building
copy jobs, Secure Copy generates lists of files that are portioned out among the available threads and
batches. Maximizing the available RAM on the machine running Secure Copy allows it to perform tasks
without caching to disk because of lack of memory.

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Upgrading to Secure Copy 7
To see what is new in Secure Copy, refer to the What’s New in Secure Copy 7 document or the Secure Copy 7
Release Notes.
During the licensing process, you can import log files, scheduled jobs, and the jobs database from the previous
version of Secure Copy. See Licensing Secure Copy.

Back up your files

As with all software installations, it is recommended that you back up your files before installing the new
software. The simplest way to back up your files is to navigate to the directory on the server where Secure
Copy is installed. Press CTRL-A to select all files in this folder. Press CTRL-C to copy the files to the clipboard.
Create a new folder and press CTRL-V to paste these files into this new backup folder.

Obtaining a new license key

IMPORTANT: If you are upgrading to Secure Copy 7.0 from a previous version, you must obtain a new
license key prior to installing the new version.

To obtain a new license key

1. Launch Secure Copy 6.5.
2. Click License Status.
3. Click Change License.
4. Copy the license key that displays.
5. Go to the Licensing Assistance page (https://support.software.dell.com/licensing-assistance).
6. Fill out the form.
7. Paste the license key into the License Key field.
8. Click Submit. A Dell™ Software License Representative will contact you within one business day.

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 2

Installing Secure Copy

The installation process involves installing the Secure Copy application and activating your license.
• Installing Secure Copy
• Licensing Secure Copy
• Joining the Software Improvement Program

Installing Secure Copy

NOTE: At the end of the installation, you may be prompted to restart your computer.

To install Secure Copy

1. Launch the Autorun.
NOTE: You can access all product documentation on the Documentation tab of the Autorun.

2. On the Home page, click the Secure Copy Setup tab.

3. Launch the Secure Copy install file appropriate for your system.
4. On the Welcome screen of the Setup Wizard, click Next.
NOTE: You must accept the terms of the license agreement in order to continue with the
installation. The software may also be governed by other applicable laws and copyrights not
specifically enumerated in the license agreement, or as dictated by supplemental documentation
included with the product or at the time of purchase or evaluation.

5. Accept the license agreement and click Next.

6. If you want to change the installation destination, click Change, and then select a new location,
otherwise, click Next.
7. Click Install.
8. Click Finish.

Licensing Secure Copy

You need either a trial or full license to use Secure Copy. If you have questions about your license, contact
your sales representative.

To activate your license

1. Launch Secure Copy.
2. If no license has been installed, the licensing dialog box appears.
3. Click Update License and navigate to your license file.

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 4. Click Open.
5. In the licensing dialog box, click OK.
NOTE: At any time during the Product Registration Process, you can click EULA to view the End
User License Agreement.

If you are upgrading from a previous version of Secure Copy, you can import log files and the jobs
database.
a. Select Import data from previous version, and then locate the previous version’s
installation directory
b. Choose if you want to include the jobs database and scheduled jobs. If you choose to include
schedule jobs, enter the user account and password of the account that can access the
scheduled jobs.
6. Click Next.
7. Select a location for the job log files. The default location is C:\Program Files\Dell\Secure Copy
7\Logs\.
8. Click Next.

To update your license

1. Click Help | License Status.
2. To see the status of a license, select the module and click Details.
3. Select the module to license and click Update License.
4. Locate the license file and click Open.
5. In the licensing dialog box, click OK.

Joining the Software Improvement Program

The Dell™ Software Improvement Program provides our product teams with generalized metrics on how
customers use our products. These metrics, along with direct customer feedback through support and
communities help us ensure we are able to meet your current and future needs.
If you participate in the program, the software starts to transmit feedback. The data is collected and stored
on servers in the United States. Dell collects information about your hardware and software configuration,
such as operation system version, memory size, the number of processors, internal and external IP addresses,
and runtime environment, as well as information about how you use the product.
If you participate in the Software Improvement Program, the performance of the software is not affected. The
software generates very low additional Internet traffic, not more than 0.1KB/sec on average.
Participation in the program is voluntary and you can opt out at any time.

To opt out of the Software Improvement Program

1. Choose Help | Software Improvement Program.
2. Clear the checkbox to opt out of the program.

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 About Dell
Dell listens to customers and delivers worldwide innovative technology, business solutions and services they
trust and value. For more information, visit www.software.dell.com.

Contacting Dell
Technical Support:
Online Support
Product Questions and Sales:
(800) 306-9329
Email:
[email protected]

Technical support resources

Technical support is available to customers who have purchased Dell software with a valid maintenance
contract and to customers who have trial versions. To access the Support Portal, go to
http://software.dell.com/support/.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours
a day, 365 days a year. In addition, the portal provides direct access to product support engineers through an
online Service Request system.
The site enables you to:
• Create, update, and manage Service Requests (cases)
• View Knowledge Base articles
• Obtain product notifications
• Download software. For trial software, go to Trial Downloads.
• View how-to videos

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