BeyondZero® Excellence Award Application

St. Louis Office

December 15, 2017

Document Ti tle
 BeyondZero® Excellence Award Application

Summary Statement
The St. Louis office continues to be a place where we share and embrace the BeyondZero vision. We are
known as an office that looks out for one another. To keep our people engaged, we are proactive in cultivating
new ideas to keep the BeyondZero mission fresh and relevant.

We have raised the bar in previous years by developing a robust BeyondZero Local Leadership Team that
works diligently to advance our BeyondZero culture. In order to do so, we must provide an array of activities and
programs that spark enthusiasm and appeal to a wide audience. For us, it’s all about building relationships.
When there is participation in initiatives, relationships are built, and when relationships are built, the culture of
caring is created.

The following pages provide examples of our commitment to BeyondZero, highlighting various
campaigns/initiatives, safety in projects, care for our work family, courageous acts involving safety, and making
a difference in the community.

Project, Office Team or Individual application? Office

Line of Business: Buildings & Infrastructure
Business Unit: Buildings & Infrastructure Americas
Country: United States
Region: Central
Name(s) of individual(s) to be recognised: Mark Wisbey – Caring Champion
• Mike McCarty – Operations Mgr
• Dennis Velleca – Manager of Projects
Author (Name and Job Role): • Karen Clary - Workplace Environment Mgr
• Keith Waddell – Regional Security Mgr
• Lon Weaver – Civil Design
• Laura Dinsmore – Creative Services
SVP: Brad Simmons, FAIA
HSE lead: Ted Kuzel

Manager of Operations Endorsement

Our St. Louis Office represents and puts into action daily the very best attributes that we
all strive to achieve with our “culture of caring.” The employees embody the spirit and
actions, making it an excellent candidate for the BeyondZero Excellence Award. As you
review the award submission, I am confident you will find the depth and breadth of
commitment to safety in the St. Louis office is second to none.

In the past year, the St. Louis office has continued to prove safety leadership by
incorporating safety throughout project execution, pushing best practices, innovation,
caring, and community outreach. The St. Louis office’s vision for BeyondZero is evident in our commitment
and active engagement. It resonates from leadership to the most recent employee added to the team. I urge
your most serious consideration of the St. Louis office for the Beyond Zero Excellence Award.
Mike McCarty,PE, Manager of Operations, St. Louis | December 8, 2017

Michael McCarty, PE Brad Simmons, FAIA

Manager of Operations, St. Louis Area VP & General Manager, BIA East
314.335.4380 | [email protected] 314.616.2187 | [email protected]

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Safety in Projects

Travel Plan/Response for Guam Trip

In August 2017, a team of four engineers travelled to Guam for a design charrette for renovations to a facility
supporting the military missions on the island. During the team’s travel to Guam, North Korea issued a warning
that they were targeting the island of Guam with four nuclear missiles. Our project safety team, including the
MOP, Bob Fingland and the PM, Dennis Velleca, reached out to Keith Waddell and Jennifer Gagnier to
coordinate with Joe Olivarez immediately to ensure the team was aware of the situation. They instituted a
robust protocol for checking in twice daily for threat assessment updates and other information. Brad Simmons,
Senior VP, was kept abreast of the status of the team during the week. Plans were made to immediately
evacuate the team if the rhetoric escalated or the threat level increased. The team went about their daily
activities with a heightened sense of awareness to the situation, all the while checking in. The team wrapped up
their work and departed safely, knowing that the safety team was doing all we could to keep them well-informed
of the situation. A final acknowledgement was sent to the safety team when the staff landed in the US.

Joint Traffic Management Center Project

Jacobs is a sub-contractor to Architects Hawaii working on a $53M Traffic Management and Emergency
Operations Center for the city and county of Honolulu, Hawaii. During construction, an inexperienced
mechanical contractor had created an unsafe situation within the central mechanical room, such that pipe
supports blocked a clear path of egress from the room in violation of OSHA. The St. Louis design team who
helped develop the design concept engaged Jennifer Gagnier to serve as an expert to review the situation.
Using 3-D photo mapping of the room, Jennifer worked closely with Dennis Velleca to review the situation and
options to create clear means of egress from the room. Over the course of several weeks, with additional field
data gathered by the Architects Hawaii on site staff, Jennifer and Dennis combined their efforts to develop
alternative options to support the piping in the tight confines of the mechanical room, while complying with
OSHA requirements satisfying the owner.

Partnering to Protect – St. Louis Office and Global Security

Stockley Verdict

On August 15, 2017 Keith Waddell, Region Security Manager, Americas

received a call from Karen Clary, St. Louis Workplace Environment
Manager, regarding concern and guidance about an impending verdict
involving a former St. Louis Police officer that was on trial for murder. The
case was highly publicized in the media and was very divisive to the
community. The concern was around the potential protestors and their
lawful right to protest and the potential safety impact of employees and to
the St. Louis business operation due to the proximity of the St. Louis office
to the courthouse. The Jacobs office is 0.8 miles from the courthouse and
only a six minute walk. Tensions in the community were extremely high and
potentially explosive.

St. Louis Post Dispatch Article, Global Security (GS) began making contact with various industry partners
September 1, 2017 in the St. Louis area to ascertain the facts of the case and to determine
possible future actions. GS developed relationships within the St. Louis
Police Department (PD) Command Structure (Deputy Chief) and SWAT / Intelligence Officers along with other
partners in the area. GS began weekly calls with partners and local office personnel to horizontally
communicate the information from law enforcement. GS also began and completed development of
communication material and response scenarios for local office personnel to share with St. Louis based
employees.

During the next thirty days, there was substantial media (locally and nationally) attention of the trial and potential
outcomes. This activity was closely monitored. It was communicated to GS by St. Louis PD “there is significant
concern around having another Ferguson” (reference to Ferguson, Missouri riots after another officer involved

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shooting in August of 2014 that cost an estimated $30M). St. Louis PD communicated with GS and other
partners to explain early actions taken to prevent problems to include placing barriers around the courthouse,
and other operational changes within the PD. The Missouri Governor activated the Missouri National Guard to
assist local police with crowd control, this information and other communications were shared with the St. Louis
office during regularly scheduled calls.

GS was able to determine when the announcement was going to be made. With the advanced notification of the
date when the verdict was going to be announced based on information sources, GS and the St. Louis office
were prepared to respond to the incident. The St. Louis office management gave authorization for employees
to work from home and/or use PTO the day the verdict was expected.

Once news hit that the verdict was to be announced ahead of the expected time
on September 15, 2017, management cleared the Jacobs floor of the office
building making sure all employees were safely away from the office before any
unrest started. When the “NOT GUILTY” verdict was announced, the office team
had already implemented modified work hours and communicated with local
building management. The picture to the left was taken by a local news agency
directly outside of the St. Louis office building the afternoon of September 15,
2017, and what employees would have encountered when trying to leave for the
day if modified work hours had not been implemented.

In the immediate 72 hours after the verdict was announced there were 80 arrests made by local law
enforcement and more than 307 arrests during the eighteen days that followed.

The successful partnership to protect between GS and the St. Louis office team embraced the Culture of Caring
and demonstrated BeyondZero thereby enabling actions to be taken to protect employees in the St. Louis office.

Culture of Caring Champion

Mark Wisbey, ENVISION Sustainability Professional
Mark is a Culture of Caring Champion in the St. Louis office due to his leadership on the
BeyondZero Leadership Team and his efforts in going above and beyond in all things
safety. The success of our Safety Week each year is credited to Mark’s extra efforts to
lead and encourage new ideas. A few highlights of Mark’s leadership include:

• Office Twinning: Last year, Mark began an initiative with the Winnersh office called,
“Office Twinning.” He regularly sets up and leads teleconference meetings so the
two offices can work together by sharing ideas and best practices. The meetings
also include introducing similar departments so they might have the opportunity to
learn more about each other’s capabilities and synergies.
• Safety Hub: Mark maintains, organizes, and updates our office Safety Hub. Located in a central hallway
within the office, the hub is filled with important safety information. He also keeps a virtual hub on
JacobsConnect for those team members that are not based within the office. In addition, Mark updates
flyers around the office monthly with a different safety topic to explore.
• Safe Jake: Since 2015, our office has been utilizing Safe Jake as a spokesmodel for Safety. Mark has
added to the fun by transforming Safe Jake into other characters for safety initiatives around the office.

Safe Jake & Safe Mark Solar Eclipse Jake Chef Jake Elf Jake

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Courage to Care

Our local management actively encourages everyone to submit SORs and we have an outstanding response
level to any SOR submitted. This year, our office submitted 101 SORs, compared to last year’s 75. All
employees know they can submit an SOR and it will be considered and responded to timely and efficiently as
part of our culture of caring.
In the past year, we have
We maintain a combination SOR/SPA log for staff. SORs are logged in with the
identified and processed: observation annotation, date, author, corrective action recommendation, final
SORs 101 resolution, completion date and responsible party. SPAs are logged similarly and
CEO SOR annotated in a public sign out calendar.
4
Nominations
Winners 2 Our SER is detailed and encompasses all areas of our office environment including
common spaces and parking areas. Our HSE Manager is on site and actively
Submissions 2
participates as well. Action items are taken seriously and response times are very
SPAs 900+ good. We are working with Ted Kuzel and the management team to evaluate and
Near Misses 2 address the items found.

We can see a heightened awareness of safety in and around our office. Below are two CEO SOR Winners from
our office:

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Our staff extends the culture of caring beyond our walls. A few SOR examples include:
• Panhandler at the door to the building from the garage
- Action – Made way to vehicle being sure others were around
- Action – Reported to garage attendant upon exiting garage
- Action – Building and Garage Management heightened security
• Workers on the roof of Missouri Athletic Club (across the street) were lifting materials from one
level to the other, in windy conditions, without fall protection
- Action – Notified Missouri Athletic Club
- Action – Missouri Athletic Club sent their Security to inform workers they were unsafe
• Children soliciting monetary donations in traffic at corner of our building during rush hour
- Action – Notified building security guards
- Action – Called 911 to report
- Action – Discussed the situation with the adult who was accompanying the children
- Action – Notified Building Management

United Way

Our office has always been a great supporter of the United Way of Greater St. Louis, an organization that
mobilizes the community with one goal in mind — helping people live their best possible lives. Each year, our
office runs a 3-week fundraising campaign to foster participation from everyone. This year, our office of 204
people raised $55,583.20 through activities such as e-pledges, Jeans and Sports Shirts Week, J-Bay online
auction, and a bingo and pizza event. With a Wizard of Oz theme this year, we added a fun game called Dollars
for Dorothy. Jars were available in the café with pictures of five managers on them. The jar with the most money
at the end of week was the lucky person to dress up like Dorothy for a day at work.

One of the highlights of the campaign was a service project called “Birthday Bash.” We asked employees to
bring in cake mixes, candles, frosting, and other fun birthday items such as balloons, sprinkles or crepe paper.
Once all the items were collected, employees gathered to sort the items into individual birthday bags. We
collected enough items to make 100 birthday bags to deliver to four local food banks. The feedback from
employees was extremely positive. Everyone deserves to have a birthday cake and the outpouring of generosity
from our employees was very powerful.

Birthday Bash Dollars for Dorothy

Doing the Right Thing

Support Buddy during Illness

We experienced a situation this year which prompted us to employ a Support Buddy System in the office. An
employee, a “Support Buddy” (SB), informed a safety warden of another employee feeling ill and showing
symptoms which needed to be addressed. After examination by the safety warden and the SB, it was
determined that the employee needed to visit a nearby urgent care facility. The ill person was able to walk to
her car under the watchful eye of their SB and the safety warden. The SB drove her to the facility and stated
she would stay with the employee until she was diagnosed and either sent to her doctor, sent to the hospital,
released to go back to work, or sent home. The SB stated she would not let her drive under any circumstances
and be prepared to call 911 if necessary. In the end, the employee came back to work and visited her doctor at

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a later time. The lesson learned was that if 911 is not called, someone should be assigned to help an ill
employee get medical assistance and stay until the problem is either rectified or in the hands of a trained
medical staff.

Parking for Recuperating and Maternity Employees

We recognize that employees’ personal situations change from time to time. When we can, we offer special
parking accommodations to help recuperating and expecting mothers to help them. While this is a small gesture
of kindness, it is appreciated by employees who would otherwise have to navigate difficult parking
arrangements during this time. We were able to help four employees this past year.

Engineers Week Celebration

Thanks to our Quality Team, we celebrated our engineering professionals and recognized some major
milestones during the National Engineers Week: three new professional engineers, one obtaining Masters in
Engineering Management, one obtaining ASCE Fellowship-Structural Engineering Institute and several
becoming LEED certified. We also recognized several professionals who reach out to youth with the
Engineering Explorers and Matthews-Dickey Boys & Girls Club. We concluded the recognition with an egg drop
challenge.

MS150

In September, 13 participants represented our office in

Bike MS, a fundraising event for the National Multiple
Sclerosis Society, an organization dedicated to mobilizing
people and resources to drive research for a cure and to
address the challenges of MS. The bike ride is a weekend
event with options of biking 25, 50, 75 & 100 mile routes
each day. Through the team’s fundraising efforts, including
an in-office bake sale, they were able to raise over $5,200
for the National MS Society, a great increase from last
year’s $3,800 donation!

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BeyondZero Local Leadership Team

Our St. Louis BeyondZero Local Leadership team is comprised of 26 members that meet to brainstorm new,
inventive ideas to keep safety and caring at the forefront of our minds. A calendar of events was comprised and
is displayed on the cafe TV monitors to let employees know what is coming up. Some of the great events have
included a Spirit Week, potlucks, leading Safety Week, and community outreach activities like Holiday Mail for
Heroes. A few of the initiatives to highlight include:

Great ShakeOut

Millions of people worldwide practiced how to Drop, Cover, and Hold On at 10:19 a.m. on October 19* during
Great ShakeOut Earthquake Drills! We invited all employees to participate. At the scheduled time, the building
made an announcement over the intercom asking employees to practice the earthquake drill. The BeyondZero
team placed pictures of Safe Jake under select desks. Those who found one collected a prize for their
participation.

The Great American Eclipse

On Monday, Aug. 21, 2017, the St. Louis office was fortunate enough to be in the pathway of a total solar
eclipse. The last time a total solar eclipse occurred in the greater St. Louis area was 1442 and St. Louisans can
expect the next one in 2505. To prepare for the exciting event, the office held a fun Pre-Eclipse Giveaway.
• Each person in the office received a free pair of eclipse glasses.
• Eclipse-related snacks were available, including Moon Pies, Starbursts, Sunny Delight, Sun Chips,
Sunburst and Sun Drop soda, Milky Way candy bars, Star Crunch, Cosmic Brownies, and Sun Maid
Raisins.
• Eclipse-related information was available to read, as well as instructions on using the eclipse glasses.

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Living Well

When the Jacobs Active for Life initiative ended, Jacobs Living Well (JLW)
blossomed. JLW began to take form in the beginning of 2017 with monthly
initiatives. The biggest initiative of the year was the office wide May Health
Month. In joint with National Employee Health & Fitness Month, May was the
perfect month to focus on our health. The month was filled with weekly
speakers that came to Jacobs and spoke on various topics from mental and
physical health to nutrition. Overall the month was a great opportunity for everyone to learn more about their
health.

Safety Week

In May, our office celebrated Safety Week with activities that engaged the entire office and encouraged
participation by all. We had great participation and positive feedback. Highlights of the week included:
• Time Capsule: To celebrate 10 years of BeyondZero, a time capsule container was placed in the café for
a week. Employees were encouraged to place items inside and we look forward to opening the time
capsule in ten years!
• My BZ Story: Employees wrote down their BZ Story and we posted them on the café walls during Safety
Week. Stories included how BeyondZero has impacted their lives and what culture of caring means to
them.
• Special Delivery: To promote positive mental health, managers provided a special delivery. They dressed
up as ice cream truck drivers, pushed around coolers of ice cream, and personally delivered a treat to each
person at their desk while uplifting music played in the background.
• Daily Presentations and Posters: Presentations ran on a television screen in the cafe touching on the
safety topics of the day and coordinating posters were put on refrigerators.
• Safety Week Banner: Employees signed a Safety Week banner, displaying their commitment to
BeyondZero. This year, the banner was a coloring page. To tie in with the positive mental health emphasis,
employees took a few minutes to color the banner as they passed through the café area.
• Guest Speakers: Joe Olivarez, Director of Global Security, presented on security and road rage. Ted
Kuzel, Regional HSE Manager, presented on emergency preparedness. Two St. Louis police officers
spoke about downtown safety. In partnership with our Living Well group, we also had a speaker from the
Alzheimer’s Association.
• Twinning with Winnersh: In partnership with our twinning office, Winnersh, we held a Free Friday
competition. Employees provided suggestions of free activities and events to visit in the area. Everyone
voted on their favorite and the BeyondZero Local Leadership team is setting up a trip to visit the winning
activity. The winner was the Chocolate Chocolate Chocolate Factory Tour.

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• Prizes and Giveaways: Various prizes were given throughout the week for attending presentations or
participating in activities. Prizes included gift cards for massages, coloring books to promote positive
mental health, a light timer, and a car safety kit. This year’s safety giveaway given to all employees was a
level.

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Spirit Week
For the second consecutive year, the BeyondZero Local Leadership sponsored Spirit week. Each day had a
different theme and participants had a chance to win a variety of prizes throughout the week.
Spirit Week also included a Potluck day, which is a great way to get everyone away from their desks over lunch
and have fun conversation with others.

iCANstruct
rd
Jacobs Future St. Louis sponsored our 3 Annual iCANstruct can donation and sculpture event. The theme of
this year’s event was Star Wars. Six teams participated, compared to three last year, with all donations
benefiting the St. Patrick Center in downtown St. Louis. Each team had to submit a concept design a month
before building the can sculpture, which were constructed the night before the reception showcase. The teams’
entries were combined for a total of more than $1,800 in canned goods and non-perishables that was donated
to the St. Patrick Center. This was a great increase from the $1,350 that was raised last year.

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