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    BTN Success Story PDF

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    BTN Success Story PDF

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    of 2

    CUSTOMER CASE STUDY

    BANK TABUNGAN NEGARA


    Bank Tabungan Negara (BTN), increased (BTN)
    productivity via Zimbra Collaboration,
    a Synacor Product
    Bank Tabungan Negara The Problem INDUSTRY
    (BTN) was established Financial Services Industry
    in 1897 under the name “With more than ten thousand users, we aim for
    Postspaarbank, with its efficiency, and we built an in-house solution. At CORPORATE HEADQUARTERS
    headquarters located first, it seems we achieved our goal, but we don’t Indonesia
    in Batavia. In 1963, the have anyone to help us when there is a problem.
    bank's current name, Bank We are unable to keep up with our users’ needs and
    PRODUCT
    Tabungan Negara, was requirements, and as a banking organization, we
    Zimbra Collaboration
    adopted, and it has been definitely need a secure and stable system,” said Mr.
    officially owned by the Achmad, Head of Infrastructure Monitoring and
    Indonesian government Security Department. KEY BENEFITS
    since 1968. • Security
    "The Free Email System developed by our in- • Mobility
    BTN became the first bank house support needed reliable support and more • Extensibility
    to be appointed by the features like mobility, better security, good capacity
    government to provide planning and an interactive webmail with our
    housing finance and corporate identity. One of BTN’s corporate IT
    mortgages to lower and directions was to enable employees to access email
    middle income individuals. via mobile and web," Mr. Achmad continues.
    “It turns out the solution is
    BTN remains consistent with
    their core business, which BTN adheres to Bank Indonesia privacy and easy to use and has great local
    is in the field of housing security regulations. Banks in Indonesia are support!"
    finance. mandated not to use an all-in-one solution from Mr. Achmad, Head of Infrastructure
    a single principal/vendor, to prevent lock-in to Monitoring and Security Department.
    BTN has approximately specific vendor.
    10,000 employees in more
    than 800 offices.

    ZIMBRA CASE STUDY / BADAN TABUNGAN NEGARA (BTN) www.zimbra.com


    Zimbra has proven to be a cost effective solution compared
    to other vendors.
    Open and Secure “We want to integrate our
    Zimbra being open source meets Bank Indonesia regulations corporate directory services
    and fits right into BTN’s strategy to have more freedom to with Zimbra, and have a single
    choose any solution. Zimbra’s adherence to standards also source of authentication and
    avoids vendor lock-in. management of users as the
    By deploying Zimbra, BTN adds: next phase.”
    • Delegated administration
    Mr. Achmad , Head of Infrastructure
    • Option for email encryption
    Monitoring and Security Department.
    • High Availability and disaster recovery with VMWare SRM.
    Zimbra also helps BTN mitigate security holes & bugs. As for
    antispam, BTN uses Zimbra’s internal antispam as second layer
    filtering and uses a third party mail gateway that co-exists with
    Zimbra.
    and can access their mail-data anytime and anywhere.
    “We are using an external directory service, but for now it is
    The result, “It turns out the solution is easy to use and
    not integrated with Zimbra. Zimbra easily integrates with the
    has great local support,” citied Mr. Achmad.
    external directory, and we do not need to worry about this
    integration when we decide to have a single directory that
    integrates with our email system. We are integrating other What’s Next?
    vendor solutions with Zimbra, such as Self Service Password “The fact that Zimbra uses an open source core is
    and another application to limit email attachments per user,” consistent with our policy. We are not using any
    said Mr. Achmad. integration with the Zimlet framework at the
    moment, but we can see a lot of potential in these
    The Results features,” Mr. Achmad informed. Copyright © 2017 Synacor, Inc. All rights reserved. This
    BTN implemented Zimbra via PT. Jabetto Maraya (Jabetto), Mr. Achmad added, “We want to integrate our product is protected by U.S. and international copyright
    a Zimbra Authorized Gold value-added reseller. Jabetto has corporate directory services with Zimbra and have a
    and intellectual property laws. ZIMBRA is a trademark
    of Synacor, Inc. in the United States and/or other
    successfully deployed Zimbra Collaboration for about 10,250 single source of authentication and management of jurisdictions. All other marks and names mentioned
    mailboxes with integration to Microsoft Exchange spread across users as the next phase.”
    herein may be trademarks of their respective companies.

    800 offices in Indonesia.


    Zimbra has proven to be a cost effective solution compared
    to other vendors. BTN is seeing an increase in productivity
    because now they can synchronize mobile devices with Zimbra

    ZIMBRA CASE STUDY / BADAN TABUNGAN NEGARA (BTN) www.zimbra.com

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