Job Description:

Job Title Spare Forecasting and Supply Planning Modeling

Analyst
JD Number [Job Description Number]
Level
Job Number
Business Unit/Deal HMD / Analytics
Last Revision Date
Positions Available

Reporting Structure:
Reports To:
Direct Reports:

Overall Purpose of Job:

 As a modeling expert you will be involve in creating & modifying statistical models to meet client as well
as organization needs. The statistical model will be on identifying anomalies in the data & provide
insights to drive business outcomes
 You will assist onshore and offshore teams, and client team by providing them tactical support including
Data Validation, developing OPEX documents, Preparing current state analysis presentations, preparing
future state analysis documents, monitoring progress of the project and publishing reports
 You should have good understanding of Inventory Analytics/Spare Parts Forecasting and
Planning/Service Center Network/ Supply Chain/ Optimization methods and approaches.

Responsibilities/Authorities:
Operational Responsibilities
 Responsible to generate models based on business requirements
 Should work closely with the data scientist, onshore and offshore team to understand different business
scenario, automate and create models in “R”
 Should be able to identify anomalies in data using different statistical tool
 Should have the overall understanding of warranty management, forecasting, Supply Planning
 Suggest model change based on the change in business dynamic & data trends
 Responsible to document all the changes made in the models & business requirements
 Responsible to generate forecast for warranty, based on history
 Should be able to generate models to understand parts requirement based on history
 Leverage root causes identified during Problem Resolution process to create new rules to automate
emerging issue detection
 Observe emerging Issue detection process and look for ways to continuously improve it
 Support ad-hoc complex analysis
 Leverage multiple “R” tools to conduct more complex warranty analysis: “R” Enterprise Guide, “R”
Enterprise Miner, “R” Text Miner, “R” Base programming.
 Automate ad-hoc complex analysis proven useful to enable junior analyst to use them on a recurrent
basis. Train Junior Analyst on new ad-hoc analysis developed by Analyst Experts.

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  Explore new root cause analysis methodologies with warranty expert analysts and reliability
engineers as a way to continuously improve the warranty analytics team capabilities
 Monitor and interpret process KPI’s

People Management Responsibilities

 Need to be a good team player and lead, involve the team members for smooth day to day operation
 Guide and mentor Analysts Juniors in their path to become Analysts Experts
 Work with managers to allocate workload and assignments to the team
 Accountable for coaching, mentoring and motivating managers and specialists

Job Requirements:
MUST HAVE
Technical Skills
 Experienced in “R” modelling in warranty / spare parts management area
 Experienced Base “R” programmer
 Experienced Enterprise Guide / Enterprise Miner User
 Experienced in Analytics Solutions as a developer
 Experience in statistical/predictive modelling techniques like regression, multivariate analysis,
forecasting, and reliability models, clustering techniques using “R” or any other statistical tool such
SPSS, Statistical, JMP
 Expert level capability in use of desktop software (MS Office Suite, with focus on analytical skills in
Excel)

Aptitudes
 Proactive and team player
 Relationship management
 Strong Verbal and written communication in English

Education Qualifications / Experience

 MBA/Masters in Statistics or Supply Chain/ Engineering Degree
 Experience in Hi-Tech, Mobile handset, Heavy Equipment industry
 Experience in managing after-sales service chain in warranty, reliability and product quality
 Work experience of 5-8 years of experience

Nice to Have (one or more of the following)

 Knowledge of quality manufacturing processes
 Experienced on using point-and-click applications, such as a Web browser

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  Capacity to learn and visualize electrical parts and failure modes (i.e. Electrical Engineer)
 Strong analytical and problem solving mindset
 Ability to simplify complex tasks and drive efficiencies

Functional Competencies
[List of special systems knowledge, quantities, verbal skills, etc]
Competency Name Proficiency Level Comments
See Below
English X Communication with Suppliers and Client will be in
English via phone and also via Email
Microsoft Office X All work performed will be with Excel and PowerPoint
Supply Chain Planning X
Warranty Management E The analysis will be to help client reduce overall
warranty cost
“R” X Need to create model in “R”
- Attended a training course on this skill and/or has had brief exposure to this skill.
Trained(T) - Uses basic terminology in regard to the skill.
- Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences.
- Moderate exposure to this skill and related work experiences.
Experienced(E
- Can assist other team members with questions and problems related to this skill
)
- Applies skill (at basic level to work situations, with some guidance.
- Extensive exposure to this skill and related work experiences.
Skilled(S) - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance.
- May train and/or direct the work of others in application of skill.
- Regarded as a center wide resource on this skill.
Expert(X) - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings.
- Trains and/or directs work of other in complex facts, methods, and techniques related to the skill.

Professional Competencies
[List of special professional capabilities: Analytical Thinking, Customer Service Oriented, Multitasking]
Competency Name Proficiency Level Comments
(1-6)
See Below
Team Development and 4 Will be expected to help other team members as
Leadership needed
Relationship Management 4 Individual will work closely with Client as well as internal
stakeholders. This includes via conference call and
email. Individual will be communicating extensively
with the vendor
Verbal and Written 5 Individual will work closely with Client and the Client
Communication Suppliers. This includes via phone, conference call,
and email.
Multitasking 4 Solid organizational skills with ability to balance multiple
tasks simultaneously

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Analytical Thinking 5 Individual will exposed to different scenarios and it will
require them to decide which task to initiate based on
data and reports
Level 1 Exhibits basic competency indicators occasionally.
Level 2 Exhibits basic competency indicators consistently and effectively.
Level 3 Exhibits competency indicators of medium complexity occasionally.
Level 4 Exhibits competency indicators of medium complexity consistently and effectively.
Level 5 Exhibits advanced competency indicators occasionally.
Level 6 Exhibits advanced competency indicators consistently and effectively.

Working Conditions:
 Work will be performed at Accenture Delivery Center in India
 Work hours will be till midnight IST.

Approval Log:
Created By:
Date:
Changed

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