Scribd Logo
Upload

Welcome to Scribd!

  • 141 views

    GovQA - Slay The Public Records Dragon

    Uploaded by

    Azure Ninjas
    Part 1: Why the public records response process is such a dragon: starting unnecessary fires, wasting time and money while causing a lack of compliance and transparency. Part 2: How GovQA customers gain control of their request processes: increasing compliance, security, and transparency. Part 3: What the dragon slayer looks like: A Demo of the GovQA Exchange Technology

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    GovQA - Slay The Public Records Dragon

    Uploaded by

    Azure Ninjas
    141 views28 pages
    Part 1: Why the public records response process is such a dragon: starting unnecessary fires, wasting time and money while causing a lack of compliance and transparency. Part 2: How GovQA customers gain control of their request processes: increasing compliance, security, and transparency. Part 3: What the dragon slayer looks like: A Demo of the GovQA Exchange Technology

    Original Title

    GovQA - Slay the Public Records Dragon

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Part 1: Why the public records response process is such a dragon: starting unnecessary fires, wasting time and money while causing a lack of compliance and transparency. Part 2: How GovQA customers gain control of their request processes: increasing compliance, security, and transparency. Part 3: What the dragon slayer looks like: A Demo of the GovQA Exchange Technology

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    141 views28 pages

    GovQA - Slay The Public Records Dragon

    Uploaded by

    Azure Ninjas
    Part 1: Why the public records response process is such a dragon: starting unnecessary fires, wasting time and money while causing a lack of compliance and transparency. Part 2: How GovQA customers gain control of their request processes: increasing compliance, security, and transparency. Part 3: What the dragon slayer looks like: A Demo of the GovQA Exchange Technology

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 28

    Slay the Public Records

    Request Dragon
    Quickly, Securely, and in the Cloud

    Dennis Guzy Phillip Hodge Will Repole


    Director, Intelligent Cloud Strategy Chief Sales Development Officer Chief Operations Officer

    ©2019 GovQA | GovQA.com


    Part 1 – Naming Our Dragons
    Why the Public Records Response Process
    Is Such a Dragon

    ©2019 GovQA | Confidential | GovQA.com


    Naming Our Dragons

    Complexity Legislation Litigation

    ©HBO
    Litigation Has your organization been a part of any lawsuits related
    to your Public Records Handling? (52 Responses)

    Yes
    31%

    No
    69%

    Image Courtesy ©HBO


    Litigation
    Regulatory Compliance
    Data Security (Privacy)
    Time or Inaccuracy

    Image Courtesy ©HBO


    Complexity How many different departments are involved in
    your Public Records Processing? (52 Responses)

    1 17%

    2-10 42%

    11-20 21%
    83%
    21-30 10%

    31+ 10%

    Image Designed by Vexels.com


    Complexity
    Intake - Volume & Breadth
    Processing - Tracking
    Review - Exceptions

    Image Designed by Vexels.com


    Legislation Are you actively tracking any legislation in your state
    that will have an impact on your Public Records Process?
    (52 Responses)

    Yes
    37%

    No
    63%

    Image Courtesy ©HBO


    Legislation
    Exclusions (body/dash)
    Internal Affairs (complaints)
    State Reporting (WA HB 1594)

    Image Courtesy ©HBO


    Part 2 – A Knight In Shining Armor
    How GovQA Customers Gain Control of
    Their Request Processes

    ©2019 GovQA | Confidential | GovQA.com


    ©2019 GovQA | Confidential | GovQA.com

    More Than 1,450 Client Contracts

    100+ 30% 70+


    Of Top 300 U.S. Cities Of Top U.S. Counties State Agencies
    Customer Accomplishments

    ©2019 GovQA | Confidential | GovQA.com


    Customer Accomplishments

    City County
    1,000 – Annual Requests 65,000 – Annual Requests
    35% Reduction In Processing Time 65% Reduction In Processing Time While
    Top Five Digital City by GovTech Managing A 673% Increase in Requests

    State Agency City


    15,000 – Annual Requests 45,000 – Annual Requests
    850 – Agency Users 28,000 – Police Requests
    40% Reduction In Processing Time 55% Reduction In Processing Time

    ©2019 GovQA | Confidential | GovQA.com


    Correspondence Current Process
    C o m pSl u
    abi npt o
    s enas
    Currently, Systems of Record
    struggle to connect with each other
    Subpoenas to resolve interactive tasks inside
    and outside of governments

    Public Records Chaotic <


    Insecure (email) <
    Inefficient <
    Investigations

    RMS

    Video

    Doc Other
    Mgmt.
    Email
    E-Disc.

    ©2019 GovQA | Confidential | GovQA.com


    Correspondence Exchange Process
    C o m pSl u
    abi npt o
    s enas
    GovQA Exchange connects Systems of
    Record through a secure central facility
    Subpoenas to collect and control all information

    Standardized & Centralized <


    Public Records Secure & Compliant <
    Accountable & Auditable <

    Investigations

    RMS

    Video

    Doc Other
    Mgmt.
    Email
    E-Disc.

    ©2019 GovQA | Confidential | GovQA.com


    Security Difference

    Single Tenant Proprietary Microsoft Azure® 3rd Party


    Architecture Codebase Government Compliant
    (No Open Source Code) Hosting Annually
    Audited & Tested

    NIST, HIPAA, CJIS, FedRAMP

    ©2019 GovQA | Confidential | GovQA.com


    Part 3 - Dragon Slayer
    A Demonstration of
    GovQA Exchange Technology

    ©2019 GovQA | Confidential | GovQA.com


    Litigation Complexity Legislation
    Complexity Proactive Pages
    Proactively inform on trending topics
    Complexity Deflection
    Reduce duplicate requests

    Previous Requests

    Inline & Side Deflection

    Search Website Content


    Complexity Simple Activity
    Secure collection from distributed staff
    Litigation OCR - Image to Text
    Eliminate manual PII identification

    OCR

    Scanned by CamScanner
    Litigation Email Tracking
    Reduce risk from undelivered customer messages

    Spot Delivery Issues

    Correct Bad Email Addresses


    Litigation Audit Log
    Track all Requester and Staff events including
    emails received & documents viewed
    Legislation Example Law (CA SB 1421)

    Automatic staff alerts prior to 60 day


    mark and requester notice every 180
    days while records are withheld

    Automatic check of whether criminal


    investigations remain open, then disclose or
    continue to withhold as the law mandates
    Legislation Exemption Log
    Clearly identifiable reasons for non-release

    Request Exemptions

    Document Exemptions

    Redaction Exemptions
    Legislation Reporting
    Comply with State oversight requirements
    Questions?

    Dennis Guzy - Microsoft Phillip Hodge - GovQA Will Repole - GovQA


    Director, Intelligent Cloud Strategy Chief Sales Development Officer Chief Operations Officer
    [email protected] [email protected] [email protected]

    ©2019 GovQA | Confidential | GovQA.com

    You might also like